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Scheduling Manager Leeds Office | Full Time | Monday to Friday | 40 Hours per Week Salary £26,437 W Talent is delighted to be partnering with a rapidly growing and forward-thinking organisation within the home services and installation sector. The business is a market leader in delivering high-quality installation services across the UK, supported by strong operational capability, innovative systems, and a commitment to outstanding customer experience. With a strong focus on teamwork, development, and continuous improvement, the organisation offers a fast-paced but supportive environment where people are empowered to make a real impact. About the Role As an Scheduling Manager, you will play a key role within the planning function, overseeing the coordination and scheduling of installation work across multiple teams. You will ensure all jobs are planned efficiently, engineers are effectively utilised, and customers receive a smooth and seamless journey from allocation through to completion. You will lead and support a busy planning team, taking ownership of scheduling performance, issue resolution, and workforce coordination. This is a hands-on role where you will be expected to balance operational delivery with team leadership and continuous improvement. Key Responsibilities Oversee the day-to-day scheduling of installation work across planning teams. Allocate jobs efficiently to engineers, ensuring optimal diary management and workload balance. Support workforce planning, including forecasting resource needs for operational demand. Work closely with internal teams to support engineer allocation and recruitment planning. Build strong relationships with engineers and subcontractors to ensure smooth delivery of installations. Act as a key escalation point for scheduling and installation issues, resolving them promptly. Support, coach, and develop planning team members through feedback and guidance. Monitor scheduling performance and identify opportunities for process improvement. Ensure all systems, calendars, and planning tools are accurate and up to date. Maintain compliance with company policies, manufacturer requirements, and relevant legislation. Collaborate with wider operational teams to improve communication and efficiency. Ensure fair and consistent task allocation within the planning team. Undertake additional duties as required by management. To be successful in this role, you will have: Previous experience in scheduling, planning, coordination, or operational support roles. Strong organisational and time-management skills with the ability to prioritise workload. Experience working in a fast-paced, customer-focused environment. Strong communication skills with the ability to engage stakeholders at all levels. Confident IT skills, including experience using scheduling or planning systems. A proactive, solutions-focused approach with strong attention to detail. Ability to work under pressure and manage competing priorities effectively. Salary & Benefits Salary £26,437 30 days annual leave plus bank holidays Private medical insurance (following successful probation) Life assurance (4x annual salary) following probation Enhanced maternity pay (6 months after one year of service) Enhanced paternity pay after one year of service

Overview: The part time Customer Service Representative role is a varied and challenging customer facing role set within our fast-paced Customer Contact Centre. You will respond to customer queries from shareholders and employees (or their appointed representative), so you will need to demonstrate excellent customer focus and a desire to find the right outcomes for the customer in a professional and positive manner. You’ll be part of a supportive team, focused on your development, training and well-being. We are recruiting for Part-time colleagues on permanent contracts: • Part time is 25 hours per week – Monday to Friday, 5 hours per day • Options are 10:00 – 15:00 or 11:00 – 16:00 or 12noon – 17:00 • Part time colleagues are required to work full time hours (37 ½ hours) during the initial training, which will be paid There will be no weekend, evening or bank holiday working. Successful candidates will be based in our stunning city centre office in Leeds, which is just a few minutes’ walk from the train station and is close to several bus routes, including the Park and Ride route. You’ll work from the office each day and then possibly move to hybrid working once you have successfully completed your probation. Our assessment process includes a 15-minute telephone chat with a member of the Customer Contact Centre Leadership team, followed by an onsite interview, allowing you time to really find out about what we do. The initial chats will take place from Monday 20th July 2026, with second stage face to face interviews conducted from week commencing 27th July 2026. If you are successful in your application, and we offer you a role, you will join us on 1st October 2026. PLEASE NOTE: This is the only start date currently available, so if you are unable to join on this date, we will not be able to proceed with your application at this time. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your role and we’ll provide the support you need to do just that. Benefits: • 26 days annual leave, plus a wellbeing day, a volunteer day and we don’t work the bank holidays • Health, wellbeing and lifestyle rewards that can be tailored to support you and your family. Everything from: Employee Assistance Programme; Discounts on retail and socialising; Travel and technology; cycle2work scheme; A host of gym and fitness subscriptions • Weekly huddles, monthly 1 to 1’s and reviews • Appreciate programme: Employee recognition programme, monthly awards, departmental thank you emails and Townhall meetings for recognition • Skills based remuneration programme • Company Pension Scheme • Life Assurance • Paid Maternity, Paternity, Adoption Leave, Shared Parental Leave What you need: As with any role, we want to find the right person and we want to make sure you know it’s the right role for you too. You will need: • Strong written and verbal communication skills • A passion for customer service and a desire to resolve queries through to completion • Experience within the Financial Services industry would be advantageous, as would experience within a Customer Service Contact Centre environment • Demonstrable experience of working and delivering daily, weekly and monthly targets • Excellent problem-solving skills, with exceptional attention to detail • Great working knowledge of Microsoft Office, especially Outlook and Word with the ability to use multiple different systems at one time • An ability to identify your own areas for learning and self-development, whilst taking responsibility for your own performance Day to Day, you will: • Respond to inbound contact from shareholders and their representatives • Undertake identification and verification checks on all enquiries • Escalate queries, complaints, risks and issues promptly if required • Accurately record information in the relevant systems • Identify customer needs and respond positively and professionally whilst identifying opportunities for process improvements that will have a positive impact on the customer experience • Develop and demonstrate expert knowledge and awareness of our products and procedures The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs

Debt Advice Caseworker (Ex-Offender Support) Based in HMP Leeds Up to £30,000 per year Full-time, Permanent About the role We are recruiting an experienced Debt Advice Caseworker to support people with complex financial situations, including problem debt, benefit issues and financial instability, within probation services, activity hubs and prison settings. This role is suited to candidates with a background in frontline debt advice or money guidance, for example those who have worked for Citizens Advice, charitable debt advice services, housing associations, local authority welfare teams or similar organisations. You will work with individuals who often have multiple debts, limited income and challenging personal circumstances. Your focus will be on reviewing financial situations in detail, developing realistic repayment plans, negotiating with creditors and helping people regain control of their finances. This is NOT a collections, enforcement or commercial finance role. We are specifically seeking experience in supporting people with problem debt, NOT recovering debt. What you will do Manage a caseload of individuals within probation services and community settings, providing structured one-to-one debt and money advice. Carry out full financial assessments, including income, expenditure and debt reviews. Support individuals to prioritise debts and develop affordable repayment plans. Liaise directly with creditors, landlords, utility companies and enforcement agencies to negotiate repayments, holds or resolutions. Provide guidance on benefits, entitlements and the responsibilities linked to ongoing claims. Support individuals to improve budgeting skills and financial stability over time. Maintain accurate, timely and compliant case records in line with advice standards. Work flexibly across community locations and prison environments where required. What we are looking for Proven experience delivering debt advice or money guidance to people with complex financial needs. Background in organisations such as Citizens Advice, debt charities, housing or welfare advice services, or similar support-focused environments. Strong understanding of problem debt, budgeting, creditor negotiation and benefit systems. Experience supporting marginalised or vulnerable groups, including ex-offenders. Excellent communication skills and the ability to build trust with people in difficult circumstances. Confidence managing a caseload, working to targets and maintaining accurate records. * Willingness to travel and work within prison settings as required. Due to the nature of this role, you will have access to your own vehicle and you will be required to complete an online Disclosure and Barring Service (DBS) check and enhanced security clearance vetting. If this sounds like the perfect role for you then please submit your CV. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time

SHE Advisor Location: North of England (Ideally based around Leeds with travel across Northern projects) Salary: £40,000 £60,000 + Company Van or Car Allowance + Excellent Benefits Our client is one of the UK's leading privately owned civil engineering contractors, delivering major infrastructure, reinforced concrete, geotechnical and specialist engineering projects across the UK. Renowned for investing heavily in their people, they have built an outstanding reputation for delivering technically challenging projects while maintaining exceptionally high standards of safety, quality and environmental performance. Their award-winning behavioural safety programme has become a benchmark within the industry, creating a collaborative culture where employee wellbeing, continuous improvement and professional development are genuine priorities. Due to continued growth and a strong project pipeline, they are looking to appoint an experienced Health, Safety & Environmental (SHE) Advisor to support projects throughout the North of England. SHE Advisor Salary & Benefits Salary: £40,000 £60,000 23 days' annual leave plus 8 bank holidays, increasing with length of service. Life Assurance (4x annual salary). Salary sacrifice pension with 5% employer contribution. Employee benefits platform with shopping, dining and travel discounts. Discounted private healthcare and dental. Discounted gym memberships. Electric vehicle salary sacrifice scheme after probation. Company Van or Car Allowance. Excellent long-term career progression with a leading UK infrastructure contractor. SHE Advisor Job Overview Provide practical SHE support across multiple live construction projects. Carry out site inspections, audits and compliance reviews. Promote Health, Safety and Environmental best practice. Review RAMS, CoSHH, PUWER, LOLER and Fire compliance. Deliver toolbox talks and behavioural safety briefings. Lead accident, incident and near miss investigations. Support contractor management and operational planning. Deliver internal SHE training where required. Build strong working relationships with project teams and clients. SHE Advisor Job Requirements NEBOSH Construction Certificate. CSCS Card. Previous Health & Safety experience within Civil Engineering, Groundworks or RC Frame projects. Good understanding of current H&S legislation and industry best practice. Experience carrying out site inspections, audits and incident investigations. Excellent communication and organisational skills. Full UK Driving Licence. Desirable IEMA or other environmental qualification. Temporary Works, Fire Risk or CoSHH qualifications. Experience delivering training or toolbox talks. Behavioural safety experience. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for

Sewell Wallis are delighted to be recruiting for a HR Administrator to join a highly regarded international organisation, based in central Leeds, West Yorkshire, on a 12-month fixed-term contract basis. This is an excellent opportunity to join a collaborative and fast-paced HR team, providing administrative support across the full employee lifecycle. You'll work closely with experienced HR professionals, gaining exposure to a wide range of HR processes while playing a key role in ensuring an efficient and high-quality HR service. This role would suit someone with previous administration experience who has an interest in HR or is looking to further develop their career within a people-focused environment. What will you be doing? Providing administrative support across the full employee lifecycle, including onboarding, contractual changes, secondments, maternity, leave of absence, probation and offboarding. Preparing employment documentation, including contractual amendments, employment letters and financial references. Maintaining accurate employee records and ensuring all HR documentation is processed in line with GDPR requirements. Updating HR systems with employee information, changes and new starter details. Liaising with Payroll regarding new starters, leavers and employee changes. Preparing and issuing business communications relating to employee movements and organisational updates. Maintaining HR trackers, spreadsheets and reporting to support operational activity. Working closely with HR colleagues to ensure tasks are completed accurately and within agreed service levels. Supporting continuous improvement initiatives by identifying opportunities to streamline HR processes. Responding to HR queries professionally, ensuring an excellent level of customer service is delivered at all times. Managing multiple priorities whilst meeting deadlines, KPIs and service level agreements. Supporting the wider HR team with additional administration duties and projects as required. What skills are we looking for? Previous administration experience within a busy office environment. Excellent organisational skills with the ability to manage multiple tasks and competing priorities. Strong attention to detail and a high level of accuracy. Excellent communication skills, both written and verbal. Confident using Microsoft Office, particularly Excel, Word, PowerPoint and Outlook. A proactive and positive approach with excellent problem-solving skills. Ability to handle confidential and sensitive information with discretion and professionalism. Strong customer service skills with a focus on delivering an exceptional internal stakeholder experience. Ability to work independently whilst contributing positively to a collaborative team environment. The following would also be desirable, but are not essential: Previous HR administration experience. Experience using HR systems such as Workday, PeopleSoft or similar HRIS platforms. Experience using applicant tracking systems. Experience working within a professional services or corporate environment. What's on offer? 12-month fixed-term contract with a highly respected international organisation. Hybrid working arrangement. 35-hour working week. Opportunity to gain exposure across the full employee lifecycle. Supportive, collaborative HR team. Varied role with excellent exposure to HR operations within a global business. Opportunity to build valuable HR experience within a fast-paced professional environment. If you're an organised administrator with excellent attention to detail and are looking to develop your HR career within a respected global organisation, we'd love to hear from you. Please apply now or get in touch with Jemima Vibert for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions

Finance Assistant (Sales Ledger) Leeds Competitive Salary + Excellent Benefits About the Company W Talent Finance is a specialist recruitment partner dedicated to placing high-calibre accounting professionals across both practice and commerce & industry markets worldwide. With a deep understanding of the finance landscape, we support businesses of all sizes in securing finance talent that drives operational excellence and long-term growth. We are partnering with a high-growth organisation operating within the home energy sector, delivering innovative solutions to customers across the UK through a number of well-established strategic partnerships. Backed by significant investment, the business continues to expand and invest in both its people and infrastructure. As part of this continued growth, our client is seeking a Finance Assistant to join its Transactional Finance team, supporting the Sales Ledger function within a fast-paced and evolving finance environment. The Role This is an excellent opportunity to join a fast-paced and collaborative finance team, taking responsibility for the day-to-day administration of the sales ledger. Working within the Transactional Finance team, you'll play an important role in ensuring customer invoices are raised accurately, payments are allocated correctly, and customer accounts remain up to date. You'll work closely with colleagues across Finance, Sales, Customer Service and Operations to resolve account queries while helping maintain strong cash flow across the business. This position would suit someone with previous experience within Sales Ledger, Accounts Receivable, Credit Control or a Finance Assistant role who enjoys working with numbers, systems and customer accounts in a growing business environment. Key Responsibilities Raise and process customer invoices accurately using the finance system Manage the sales ledger, ensuring customer accounts remain accurate and up to date Support credit control activities by contacting customers regarding outstanding balances Allocate incoming payments to the correct customer accounts and reconcile transactions Process customer refunds and maintain accurate financial records Resolve invoice, payment and account queries professionally by phone and email Build positive working relationships with customers and internal stakeholders Work with large data sets using Excel to reconcile accounts and produce reports Assist with month-end finance activities where required Support continuous improvement across transactional finance processes Provide wider support across the finance team as business needs require About You Previous experience within Sales Ledger, Credit Control, Accounts Receivable or a Finance Assistant position AAT qualified, studying towards AAT or qualified through practical experience Confident using Excel, including working with large volumes of data Experience using finance or ERP systems (NetSuite experience would be advantageous but is not essential) Strong attention to detail with excellent levels of accuracy Comfortable communicating with customers by both phone and email Organised and able to manage a varied workload in a fast-paced environment Positive team player with a proactive and adaptable approach What's on Offer Competitive salary 30 days annual leave plus bank holidays Private medical cover following successful completion of probation Salary sacrifice pension matched up to 6% Life assurance Enhanced maternity and paternity pay Ongoing training and development opportunities Collaborative team environment with genuine opportunities for progression Social events and a supportive company culture How to Apply To apply for this position, please submit your CV via this website or contact W Talent Finance directly for a confidential discussion

Salary: £28,000-£39,950 plus uncapped commission with no threshold! At TeacherActive, we’re looking for an ambitious, driven Recruitment Consultant to join our energetic team. Whether you’re an experienced recruiter or come from a strong sales or customer focused background, this is your opportunity to thrive in a high performing, people first business. Our Culture: We’re a passionate, high-energy team that connects talented educators with exciting opportunities. Our office is fun, fast-paced, and supportive, with a reputation as a market leader in education recruitment. Hard work is rewarded, and progression is encouraged. What Makes Us Different: Here at TeacherActive, we pride ourselves on our market leading training and development pathway. When you join us, you’ll take part in our 12-week induction and enter our Training Academy, designed to give you the confidence, skills, and knowledge you need to excel. You’ll also receive ongoing coaching from our expert Sales Coach, access to industry leading learning tools, and continuous opportunities to refine your craft. We don’t just train you, we invest in you. We've Welcomed Talent From a Variety of Backgrounds: Many of our top performing consultants joined us from backgrounds such as field sales, account management, business development, outbound sales, and door-to-door fundraising roles. If you’re confident working towards targets, enjoy building relationships, and thrive in a dynamic environment, we’d love to hear from you. The Role: Recruitment Consultant As a 360 Recruitment Consultant, you’ll manage your own desk and be responsible for: Developing new business and selling recruitment services Building relationships with schools and understanding their hiring needs Visiting clients and attending networking events Sourcing, interviewing, and placing high-quality candidates Managing your candidate pool and database Meeting agreed KPIs and targets Working with sales and compliance teams to ensure smooth onboarding What We’re Looking For If you’re driven by results and enjoy working in a buzzing, target-led role, you’ll thrive here. We value: Determination, motivation, and resilience Experience working towards KPIs and targets Customer-facing or sales experience Strong communication and relationship-building skills Excellent organisation and attention to detail Confident negotiation skills A willingness to learn and take feedback on board The Benefits: Uncapped commission with no threshold- earn from every placement from your first day! Clear career progression and promotion opportunities in a fast growing, performance driven business Salary increments earnt throughout the year as you bill! 23 days annual leave + 8 bank holidays (increasing with service - 1 day per year of service up to a maximum of 30 days (PLUS the extra days below...) An extra day off for your birthday 1 life admin day/yr to use when you need it! Reduced working hours during school holidays for a better work life balance (typically 4-6 hour shifts) Contributory Pension Scheme (5% Employee, 3% Employer) Charity day - a paid day/yr to volunteer where you choose 40 days work from home allowance per year (after passing probation) Regular company events and celebrations because success deserves recognition! Want to stand out from the crowd and fast track your application? You can! Send our Talent Acquisition team a voice note on WhatsApp on (07852) (phone number removed) with the following details: Your name What role you are applying for/ what office you are interested in working in What makes you a great fit for a career as a 360 Education Recruitment Consultant Working Hours: In term time, Monday to Friday: 1x (phone number removed)pm, 2x 7.30-5pm, 2x (phone number removed)pm Reduced hours in school holidays, (Typically between 4-6 hour shifts) Office based full time (Work from home days available after passing probation) If you need any further information about the role then please feel free to contact the Talent Acquisition team on (phone number removed). JS01

Pre-Construction Coordinator Who Are We For over 50 years, Komfort has been a defining name and a trusted leader in the specification market. We are a UK specialist in high-performance internal glazing, metal and fire-rated partitioning systems. Our legacy is built on leading internal fit out projects, but our future is driven by our people. Who Are We Looking For We are looking for a highly motivated Pre-Construction Coordinator to provide organised and reliable support across our pre-construction function, including qualification of incoming quotations, estimating support, document control, and opportunity tracking / chasing. The Pre-Construction Coordinator will provide a smooth handover from sales / bids to design and operations. The role will involve: Monitoring portals and tracking new tender opportunities Qualifying tender documents and liaise with clients for missing information where required Coordinate communication between departments CRM project creation and management Maintain and track project progress throughout the tender process Completing bid application documents from an administrative perspective Maintaining tender folders, trackers, templates and submission records Supporting document control during the pre-construction stage Providing administrative support to the Bid and Estimating teams Assisting Estimators with enquiries, document issue and information tracking Managing diaries, meetings, reminders and key submission deadlines What Are We Looking For: Strong administration and organisational skills Good computer literacy, including Microsoft Office Ability to prioritise tasks and manage deadlines High attention to detail Clear written and verbal communication skills Confidence working with documents, forms and online portals Ability to work independently and as part of a team Excellent negotiation and stakeholder management skills Benefits: Death in service (4 x salary) Hybrid Working (1 WFH day after probation has been passed) Company Pension 25 days holiday plus Bank Holidays Holiday buying / Selling scheme Health shield – Health Cash Back Scheme Aviva Digi Care plus App Cycle to Work Scheme Employee Referral Programme

Complaints Advisor Leeds Office | Full Time | Monday to Friday | 40 Hours per Week W Talent is delighted to be partnering with a rapidly growing and forward-thinking organisation within the home services and installation sector. The business is a market leader, delivering innovative, technology-led solutions and high-quality customer experiences across the UK. With a strong focus on collaboration, continuous improvement, and customer care, the organisation provides a supportive environment where employees are encouraged to develop their skills and progress their careers. About the Role As a Complaints Advisor, you will play a key role in investigating and resolving escalated customer complaints in line with company procedures, regulatory requirements, and best practice guidelines. You will take ownership of complex customer issues, working to deliver fair, timely, and effective resolutions while ensuring a positive customer outcome and protecting the company's reputation. This is a fast-paced and detail-focused role where empathy, professionalism, and strong communication skills are essential. Key Responsibilities Handle escalated customer complaints received through internal channels and customer feedback platforms. Investigate complaints thoroughly in line with company policies and regulatory guidelines. Provide clear, fair, and appropriate solutions within required timeframes. Take ownership of cases from initial contact through to final resolution. Follow up with customers to ensure satisfaction and successful closure of complaints. Maintain accurate records of all customer interactions and case details in line with GDPR and company standards. Update internal systems accurately and in a timely manner after each activity. Work closely with the Compliance team to provide call recordings and supporting information when required. Ensure all communication is professional, empathetic, and solution-focused. Adapt processes where customers require additional support or special consideration. Support colleagues and wider complaints teams where needed to ensure consistent service delivery. Adhere to all relevant legislation, manufacturer requirements, and internal policies. What We're Looking For At least 12 months' experience in a customer service or complaints-handling role. Experience managing customer enquiries or complaints through to resolution. Strong communication skills with a clear and professional telephone manner. Excellent written English, with strong attention to grammar and accuracy. A calm and patient approach, especially in challenging situations. Ability to work effectively in a fast-paced and sometimes pressurised environment. IT literacy and confidence using internal systems and platforms. A proactive, solution-focused mindset with a commitment to customer outcomes. NVQ Level 2 in Customer Service or equivalent qualification. Customer Service Practitioner Level 3 Apprenticeship. Experience working within a technical or installation-based industry. Salary & Benefits Monday to Friday working pattern 40 hours per week 30 days annual leave plus bank holidays Private medical insurance (following successful probation) Life assurance (4x annual salary) following probation Enhanced maternity pay (6 months after one year of service) * Enhanced paternity pay after one year of service

Installation Scheduler Leeds Office | Full Time | Monday to Friday | 40 Hours per Week Salary W Talent is delighted to be partnering with a rapidly growing and forward-thinking organisation within the home services and installation sector. The business is a market leader in delivering high-quality installation services across the UK, supported by innovative technology, strong operational teams, and a commitment to outstanding customer experience. With a strong focus on teamwork, development, and continuous improvement, the organisation offers a fast-paced but supportive environment where people are encouraged to grow and make a real impact. About the Role We are seeking a driven and proactive Installation Scheduler to join a fast-growing planning team. This role plays a key part in supporting engineers and customers by ensuring installation diaries are effectively managed and scheduling issues are resolved quickly and efficiently. You will be at the centre of day-to-day operational coordination, helping to ensure installations run smoothly, customers are kept informed, and engineers are fully supported in delivering a high-quality service. What You'll Be Doing Support engineers with diary management and daily workload planning. Communicate clearly with engineers and customers, providing updates, reassurance, and solutions. Monitor, identify, and resolve scheduling and planning issues in real time. Ensure jobs are allocated efficiently and changes are managed effectively. Build strong working relationships with engineers, customers, and internal teams. React quickly to operational challenges and help maintain smooth service delivery. Use systems and software to manage scheduling activities and updates. Maintain accurate records and ensure all planning information is kept up to date. Contribute to a positive, collaborative, and high-performing team environment. To be successful in this role, you will have: Strong customer service experience with a focus on positive outcomes. Excellent communication skills, both written and verbal. Confidence dealing with customers and engineers in a fast-paced environment. Strong organisational skills with the ability to prioritise workload effectively. IT literate, with experience using Microsoft or Google-based systems. Ability to remain calm and effective under pressure. A proactive, solutions-focused mindset. A friendly, confident, and professional approach. Salary & Benefits Salary 26437 Monday to Friday working pattern 40 hours per week 30 days annual leave plus bank holidays Private medical insurance (following successful probation) Life assurance (4x annual salary) following probation Enhanced maternity pay (6 months after one year of service) Enhanced paternity pay after one year of service Salary sacrifice pension scheme with employer contributions matched up to 6% Ongoing training and development opportunities Regular company social events * Supportive and collaborative working environment

Customer Service Advisor Leeds Office | Monday to Friday W Talent is delighted to be partnering with a growing organisation within the renewable energy and home services sector. Committed to delivering exceptional customer experiences, the business combines innovation, technology, and outstanding service to support customers throughout their journey. As the business continues to grow, they are looking to recruit a Customer Service Advisor to join their friendly and supportive Customer Service team. The Role As a Customer Service Advisor, you will be the first point of contact for customers, providing an outstanding level of service across multiple communication channels, including telephone, email, and live chat. You will be responsible for resolving customer enquiries efficiently and professionally, ensuring every interaction results in a positive customer experience. Working closely with technical teams and other departments, you'll take ownership of customer queries from initial contact through to resolution while delivering a caring, empathetic, and solutions-focused service. Key Responsibilities Respond to customer enquiries, complaints, and queries via telephone, email, and live chat in a professional and timely manner. Take ownership of customer issues, ensuring they are resolved effectively from first contact through to completion. Troubleshoot customer issues and liaise with technical teams where specialist support is required. Provide accurate information regarding products and services, ensuring the best possible customer outcome. Deliver a caring and compassionate service, adapting your approach where customers require additional support. Maintain accurate customer records by updating internal systems following every interaction. Manage the shared customer service inbox, ensuring emails are responded to and resolved within agreed service levels. Ensure compliance with company policies, procedures, and relevant industry regulations. Work collaboratively with colleagues across the business to continuously improve the customer experience. To be successful in this role, you will have: At least 12 months' experience within a customer service environment. Excellent verbal and written communication skills. Experience delivering a positive, right-first-time resolution for customers. The ability to work effectively in a fast-paced and sometimes demanding environment. Experience taking ownership of customer enquiries or complaints through to resolution. A genuine passion for providing excellent customer service. A caring, patient, and empathetic approach when supporting customers. The ability to work independently while also contributing as part of a team. Strong organisational skills and attention to detail. GCSEs (or equivalent) in Maths and English. Excellent listening, problem-solving, and relationship-building skills. Salary & Benefits 30 days annual leave plus bank holidays. Private medical insurance (following successful probation). Life assurance (4x annual salary) following probation. Enhanced maternity pay (6 months after one year's service). Enhanced paternity pay after one year's service. Salary sacrifice pension scheme with employer contributions matched up to 6

Job Reference: J-0512 Job Title: Lettings Rental Accounts / Administration Job Location: Hybrid / (Lincolnshire, Nottinghamshire, Leicestershire) Salary: £28,000 - £30,000 DOE Days/ Times: Monday- Friday- 9:00- 17:30 Company Overview: Join our client’s award-winning Estate and Lettings Agency, a leading multi-practice agent serving Lincoln, Nottingham and Market Rasen areas. With a proven track record of excellence, they pride themselves on delivering unparalleled service and expertise to their clients. Position Overview: We are looking for a proactive and organised Lettings Rental Accounts / Administrator to join our client’s team. This role is crucial to the smooth running of the lettings department, focusing on the financial and compliance aspects of property management. Responsibilities: • Processing rent collections and ensuring timely payments to landlords, • Liaising with utility providers regarding managed properties, • Managing compliance documentation and ensuring all properties meet regulatory standards, • Providing administrative support to the lettings team as required, • Dealing with utility providers Requirements: • Previous experience in a lettings, property management & financial environment is essential, • Strong administrative skills with excellent attention to detail, • Confident in handling rental accounts and compliance processes, • Able to work independently and manage time effectively, • IT competent - a laptop and mobile phone will be provided Working Arrangements: • Initially office-based during probation period, • Hybrid model thereafter (3 days in branch / 2 days working from home), • Full-time hours preferred, but part-time (e.g., school hours) will be considered Benefits: • Competitive salary depending on experience, • Laptop and mobile phone provided, • Opportunity to join a respected and supportive independent agency

WSR are recruiting for a Nationwide Field Based Business Development Manager for our esteemed Client. Job title: Business Development Manager (Field Based) Permanent Location: Remote, with occasional visits to Head Office in Barnsley Salary: £40K - £50K per annum Our client, a prominent player in the industrial product and service sector, is currently seeking a Business Development Manager to join their growing national sales team and play a key role in expanding their client base across the UK. This is an exciting opportunity to work with a leading company serving the warehousing, logistics, and material handling industry. Role overview: This is an excellent opportunity for you to further enhance your Sales career, working as part of a strong nationwide sales team focused on delivering business growth and offering future career progression. The Business Development Manager is responsible for identifying sales leads, sourcing new opportunities and potential clients, whilst also maintaining current customer relationships. The role requires somebody with the aptitude to convert active enquiries into trading customers, as well as nurture prospective leads. This field-based role requires frequent travel to customer sites nationwide and occasional visits to head office. Key Responsibilities • Generate and qualify leads, converting prospects into trading customers, • Follow up on leads from marketing campaigns, events, and exhibitions, • Build customer trust through excellent communication and timely quoting, • Maintain and update CRM systems, ensuring data integrity and accurate reporting, • Stay informed on competitor activity, market trends, and customer needs, • Act as a brand ambassador at trade events and industry expos Experience and skills • Able to prioritise, develop work schedule, and influence others to achieve results., • Exemplary communication and customer engagement skills., • Collaborate effectively with others to ensure business improvements and efficiencies., • Knowledge and understanding of products and construction basics within the industry., • A proven track record of generating leads and conversion rates., • Experience of working in a sales or business development team., • Knowledge of warehouse and logistics product flow., • Experience in utilising a CRM system. Why join our Client? You’ll thrive if you: • Consistently generate new leads and close deals, • Meet/exceed targets for calls, meetings, and quotations, • Build strong, sustainable customer relationships, • Demonstrate continuous improvement and proactive sales engagement, • Support a culture of collaboration and growth within the team Benefits: • Salary £40k - £50k per annum, • Company Vehicle/Allowance, • 25 days holiday (service increment scheme in place), • Health Care Cash Plan (available from day one), • Company sick pay support scheme (after completion of probation), • Employee Assistance Programme (including 1:1 counselling), • Group Life Assurance – 2x annual salary (after 5 years’ service), • PERKS retailer discount scheme Please click ‘APPLY NOW’, or call the WSR Team at for more info. We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available.

Group Billings Senior Job type – Full time, 40 hours per week Contract type – Permanent Hybrid working – 2 days office – 3 days working from home (after successful probation) Location- Guildford, Surrey Closing Date: 17th August 2025 About us K2 Corporate Mobility is a leading B2B provider of comprehensive global mobility services to multi-national companies relocating their most valued employees. We manage and broker services through our global partner network and operate as a true business partner – an extension of our clients’ HR functions. We uniquely provide genuine single point of contact accountability for HR teams and assignees throughout the international relocation process. Headquartered in Guildford, UK, K2 serves every location worldwide via our regional hubs located in North America, Europe, Scandinavia, Middle East, Africa, Asia and Australia. Managing a global network of over 1,000 specialist approved partners worldwide, K2 specialises in delivering an extraordinarily high standard of service on every assignment. Our skilled teams deliver international mobility support to blue chip clients across all continents, supporting HR teams in over 15 industries- from financial services to global retailers. We’re independent, ambitious, entrepreneurial, diligent go-getters and we believe in delivering only the best for our customers. What sets us apart is our people. We employ the best and allow them to be the best they can be. K2 has the unique family feel, and the successful candidate will not just be joining a company, but also the K2 Family. Why we need you.. At K2 Corporate Mobility, we believe that our people are our greatest asset. We are looking for a dedicated and detail-oriented individual to join our team as a Group Billing Senior. Your expertise in billing operations, combined with your ability to mentor and guide a team, will be crucial in ensuring our billing processes are accurate and efficient. You will be joining a dynamic and collaborative team that values innovation, precision, and a strong sense of ownership. If you are someone who thrives in a fast-paced environment, has a keen eye for detail, and is passionate about delivering exceptional service, we would love to have you as part of the K2 family. Therefore, if you possess the K2 family spirit and ethics and has the necessary skills to perform the above role as detailed in the experience section, please apply submitting a CV and covering letter. More information can be found at: _ If you want to know more about our people and culture visit our LinkedIn and Twitter pages #K2corporatemobility The Role The Group Billing Senior is responsible for supporting the Group Billing Manager on delivering monthly billing targets. This involves supporting and guiding the team as well as providing training where required. Ensuring the team are meeting required KPI’s Reporting to the Group Billing Manager, the Group Billing Senior will work and support various key stakeholders to ensure service delivery is being met. Providing reports and updates on a regular basis Main Duties and Responsibilities • Supervise and manage day-to-day billing operations to ensure accuracy and compliance with company policies., • Review invoices for completeness and accuracy and generate complex billing clients regular reporting, • Act as a first point of escalation for complex or non-standard invoicing cases, • Reconcile billing discrepancies and resolve customer billing issues promptly., • Collaborate with internal teams, including Finance, Sales, and Customer Service, to ensure seamless billing processes., • Develop and implement best practices to streamline billing procedures., • Maintain standard operating procedures (SOPs), client-specific billing instructions, and training materials, • Train and mentor Billing Coordinator staff, providing guidance and support as needed., • Prepare and analyze billing reports and provide insights to management., • Ensure compliance with applicable laws and regulations related to billing and financial reporting., • Provide supporting documentation for auditors Experience: Skills /Abilities & Knowledge • Strong billing experience in a multi-client or multinational environment, • Attention to detail and a strong sense of ownership over invoice accuracy, • Interpersonal skills., • Able to manage workload independently and act as a mentor to junior team members., • Ability to communicate effectively face to face or in writing and able to adapt your communication style relevant to the level., • Ability to motivate oneself, other individuals (within the team and the wider K2 family) & the team., • Effective organisation and delegation skills., • Forward planning and strategic thinking, with the ability to realize objectives into fruition., • Commercial awareness., • Ability and knowledge of mentoring, to bring the best out in individuals., • Knowledge of credit control., • Knowledge of general accounting procedures., • Ability to meet deadlines., • Adaptable to change and works well under pressure. Training and Education • Experience in the complex billing environments with global operations., • Knowledge of financial regulations and compliance standards., • Proficiency in Microsoft Excel and other financial analysis tools. Benefits 25 days annual leave increasing with years of service Birthday leave Enhanced Maternity & Paternity pay Remote working policy Private Medical Insurance after 1 years’ service Death Inservice (x4 times salary) Electric Car scheme Role related Bonus Company Cash Plan Great Place To Work® Boilerplate At the beginning of 2025, K2 was recertified globally as a Great Place To Work®. _ is the global authority on workplace culture. To obtain the Great Place To Work® accreditation, a company must show that everyone who works for them has a consistently positive experience. They must prove that their leaders are caring and foster an environment in which everyone has a purpose, can contribute new ideas, and is able to access the resources that they need to thrive in their role. As part of the Great Place To Work® certification, companies are scored within areas including trust, values, and leadership. K2’s Trust Index score is 90%, our Values score is 88%, and our Leadership Effectiveness score is 92%. These scores provide us with further proof that we have built a business which nurtures, inspires and challenges our people, giving them everything they need to perform at the highest level. The result? A passionate team, perfectly positioned to deliver an exceptional customer experience. K2 are a Disability Confident Committed Employer. Equal Opportunities: K2 has a strong commitment to achieving equality of opportunity and expects all employees to implement and promote this in their own work. Health and Safety: K2 is committed to a healthy and safe working environment and expects all its employees to implement and promote its policy in all aspects of their work. All candidates require proof that they have the right to work. Satisfactory references will be required and undertake a pre-employment health check. Please contact the HR team at _ if you need reasonable adjustments to participate in the recruitment process. We look forward to hearing from you.

We are currently seeking a Business Development Manager to drive the continued growth and commercial success of our distributed energy initiatives. This is a high-impact role responsible for delivering revenue growth, expanding market presence, and strengthening client engagement. The successful candidate will play a key role in shaping our go-to-market strategy and leading the development of bespoke solar PV solutions for commercial clients, ensuring best-in-class delivery across the project lifecycle. Greenvolt is a renewable energy company dedicated to accelerating the energy transition through sustainable solutions. We are proudly 100% green, operating across Biomass, Wind & Solar Utility Scale, and Distributed Generation, with a strong commitment to people, the planet, and society. Commercial Sales and Client Management • Lead and manage the full commercial sales lifecycle from initial enquiry through to contract award and handover., • Drive client engagement, solution positioning, pricing strategy, and commercial negotiations to secure new business., • Identify, qualify, and convert opportunities across key sectors (SMEs, corporates, and public sector)., • Build and maintain strong relationships with key stakeholders including clients, developers, architects, and engineers. Solution Development • Oversee technical assessments and client consultations in collaboration with the engineering team to ensure solutions are both technically robust and commercially viable., • Undertake preliminary basic irradiance, shading, and loss factor calculations to support solution design and financial modelling, • Ensure all proposed solutions align with regulatory standards, financial models, and client requirements., • Collaborate with engineers/designers to develop system layouts, energy yield forecasts, and technical solutions that are aligned with regulatory and financial standards. Proposal, Tender and Contract Management • Lead the development and delivery of high-quality proposals, tenders, and commercial offers in collaboration with sales engineering and pre-construction teams., • Take ownership of commercial negotiations, contracts, and agreements, working closely with legal, procurement, and operations., • Advise and support clients in evaluating ROI and accessing relevant financial incentives and grant opportunities. Performance Monitoring and Strategy • Manage and maintain a strong sales pipeline, ensuring accurate tracking of opportunities, forecasts, and conversion rates via CRM systems., • Report on sales performance, pipeline health, and key account activity., • Provide market insights on customer needs, competitor activity, and pricing strategy to support business growth. Sales Process and Market Engagement • Report on sales performance, pipeline health, and key account activity., • Provide market insights on customer needs, competitor activity, and pricing strategy to support business growth., • Achieve agreed sales targets., • Support in any other duties which may encompass the role. The job description is intended as a guideline and may evolve over time to meet the needs of the role and the organization • A degree (or equivalent) in Engineering, Business, Renewable Energy, Electrical Engineering, Energy Systems, Environmental Science, or a related discipline is essential. A master’s qualification is desirable., • Additional qualifications in business, sales, or project management are desirable., • Strong understanding of renewable energy technologies is essential; knowledge of solar PV systems is an advantage., • Experience delivering contracts under FIDIC and/or NEC frameworks is desirable., • Proven experience within the construction or engineering sector is essential., • 7–10 years’ experience in technical sales or business development, ideally within renewable energy or engineering services., • Demonstrated ability to manage the full sales lifecycle, from client engagement through to contract close., • Experience preparing and managing tenders for public and/or large-scale private sector projects., • Strong commercial acumen, including contract negotiation and working with legal and procurement teams., • Excellent communication, presentation, and stakeholder management skills., • Ability to work independently, manage multiple priorities, and collaborate cross-functionally., • Full, clean driving licence and willingness to travel across Ireland as required., • Full right to work in UK., • Flexibility to attend industry events and client engagements outside standard business hours where required. Additional Benefits after successful completion of probation • Health Insurance, • Company Pension, • Death in Service, • Income Protection, • Professional Membership fees, • Training and CPD This job description is intended as a general guideline and is not exhaustive; it is a flexible document and may be subject to change to meet the evolving needs of the company. We are an Equal Opportunity Employer and give consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity! Note this role is based in Ireland and you must be based in Ireland to complete the tasks of this role We want an energy transition for everyone from everyone. Please note: We do not require assistance from recruitment agencies and will not be accepting unsolicited agency submissions for this vacancy.

TPF Recruitment are delighted to be working with a well-established and reputable independent accountancy practice based in Tonbridge, who are looking to appoint an Accounts Assistant or Semi Senior Accountant to join their growing team. This is a fantastic opportunity for a motivated individual with experience in general practice to develop their career within a supportive and friendly environment. The practice comprises around 20 staff and offers a broad range of accountancy services to a client portfolio, within the medical sector. The Role: As an Accounts Assistant / Semi Senior Accountant, you will play a key role in supporting the delivery of a wide range of services, including: Preparing statutory and management accounts Drafting personal and corporation tax returns Preparing and submitting VAT returns Liaising with clients to resolve queries and provide advice Supporting senior members of the team with ad hoc tasks RequirementsThe Ideal Candidate: Experience working within an accountancy practice AAT qualified or studying, ACCA/ACA part-qualified or qualified by experience Strong knowledge of accounts preparation, tax and VAT Excellent attention to detail and communication skills Comfortable using accounting software (e.g. Xero, QuickBooks, Sage) Experience with medical clients would be advantageous but is not essential. BenefitsSalary and Benefits: Competitive salary, based on experience Hybrid working (following completion of probation) 20 to 25 days holiday, depending on experience On-site parking Income protection Death in service benefit Optional private health care Work from home allowance Discretionary bonus If you are looking for an opportunity to join a forward-thinking, growing firm that values its people and offers career development opportunities, apply now to join this top 20 firm in London. Please contact Luke Harrison on , or via LinkedIn for a confidential conversation. Refer a friend... We’re keen to remain the leading provider of the best accountancy talent in the South-East. We are continually exploring ways to expand our network and we know that great candidates like you can introduce us to other equally brilliant people. We’re looking to work with the best accountancy practice and tax staff in the South-East so if your friends, family or colleagues are considering a new opportunity and can demonstrate relevant experience, we'd love to speak to them. For every candidate you refer and we subsequently place into a permanent position, we will give you up too £500 of Love2Shop vouchers. (Terms & Conditions apply).

Salary: £25,000 per annum (£25,500 on probation pass) Role type: Permanent Location: Remote First with requirement to attend an office day in Peterborough once a month Reports to: Repairs Manager, Operations About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (GreenGenUK, Geowarmth, The Little Green Energy Company and IMS) 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time The Role We’re looking for organised, proactive individuals who thrive in a fast-paced, evolving environment. The Repairs Team is central to our operations, managing customer repair requests across heating, plumbing, electrics, and appliances. Acting as the key link between customers, engineers, and suppliers, you’ll ensure issues are resolved efficiently and cost-effectively. While we work remotely, you’ll need to be based in or near Peterborough to attend monthly in-person team meetings. Shift patterns available Full time (37.5 hrs) 7.5 hour shifts on rotation, with working hours between 8:00-19:30 (including 1 full weekend in 3-4 on rotation). Responsibilities: Scheduling: Schedule appointments for engineers to attend customers’ properties to evaluate and resolve problems, liaising with both engineers and customers to find a suitable time. Inbound Calls: Take inbound calls from engineers on-site to assist them with their queries and provide live support. You might be required to take customer calls depending on the demand and the business requirements. Cost control process: Work through the cost control process with engineers, ensuring that repairs are completed efficiently and economically. Appointment scheduling: Check appointments are taking place as scheduled, and where they are not, update the customer and reschedule at the earliest opportunity. Assess engineer reports following the completion of a visit to determine next steps. Ordering: Order parts when needed, scheduling subsequent engineer visits where necessary to complete a fix. Outbound Calls: Make outbound calls to keep customers informed as to the status of their claim through each step until it has been resolved to their satisfaction, and communicate claim rejections to customers, explaining the reasons and exploring alternative solutions if applicable. Support: Support other operations teams when they reach out to get more information on repairs or claims. Collaboration: Work with our Network team to keep them informed about our engineers’ needs and requests and work with our Tech and Product teams to improve existing processes and tools and improve the automation of our processes. What we’re looking for Our ideal colleague will exhibit all of the following attributes: Experience: 12+ months working in a fast-paced Operations team with high volumes and multiple systems. Organisation: Highly organised and able to prioritise operational tasks for the best customer output. Initiative: A self-starter with a customer-centric mindset who gets a kick from resolving customers' problems. Decision-making: Confidence in making decisions and clearly communicating the reasoning and process behind the outcome. Discipline: Disciplined and organised with a keen eye for detail and an ownership mindset, ensuring no stone is left unturned in delivering great service. Multitasking: Enjoy multitasking and comfortable switching between calls, emails, systems, and tasks. Interpersonal skills: Strong interpersonal skills with an engaging and empathetic manner when communicating on the phone, in person, or in writing. Resilience: Resilient and able to handle difficult situations calmly and assuredly with customers over the phone, working to find the best outcome. Team player: Positive attitude, enjoys working collaboratively to resolve issues, and stays calm and focused on resolving the issue for customers and engineers. Extra Credit: Similar experience in insurance, maintenance and repairs company Our Recruitment Process: Please amend the below to the interview process you have for this role. Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Repairs Manager (1 hr) Final Interview: Final interview with a member of senior management or our senior leadership team (30mins) We have an ever expanding list of benefits that currently includes: 33 days holiday inclusive of bank holidays pro rata plus your an extra day for your birthday Flexible remote working - with requirement to attend our Peterborough office on a monthly basis Free boiler & home emergency cover with Hometree plus 40% discount for friends & family Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps. £300 Home office allowance Support for your mental health and wellbeing via _ Menopause support from _, including friends & family access Cycle to work scheme Regular team socials including Summer and Winter parties. FCA Code of Conduct At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business. As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry. Equal Opportunity Employer At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

Role: Finance Administrator Location: Hybrid Job Type: Fixed Term Contract, 3 Months Reports To: Head of Finance Salary: £30,000 pro rota Immediate Start Purpose of the Role We are looking for an experienced and detail-oriented Finance Administrator to join our growing team. This role will support the day-to-day running of the finance function, ensuring the accurate processing of financial transactions and maintaining effective financial records. The successful candidate will have strong organisational skills, excellent attention to detail, and be confident working in a fast-paced environment. Key Responsibilities Accounts Payable (AP) • Process and accurately record purchase invoices., • Match invoices to purchase orders and investigate discrepancies., • Maintain supplier accounts and respond to supplier queries., • Assist with payment runs and ensure invoices are processed within agreed timescales. Accounts Receivable (AR) • Raise and process sales invoices accurately and efficiently., • Monitor outstanding customer balances and assist with credit control activities., • Resolve customer account queries and maintain accurate debtor records. Bank Reconciliations • Perform regular bank reconciliations across multiple accounts., • Investigate and resolve any discrepancies promptly., • Ensure all financial transactions are accurately recorded and reconciled. General Finance Administration • Support the finance team with general AP and AR administration., • Maintain accurate financial records and filing systems., • Monitor shared finance inboxes and respond to queries in a timely manner., • Assist with month-end processes and reporting requirements., • Liaise with internal departments to ensure financial information is accurate and up to date. Essential Skills & Experience • Previous experience working within a Finance Administrator, Accounts Assistant, Finance Assistant, or similar role., • Strong experience with Accounts Payable and Accounts Receivable processes., • Proven experience processing purchase invoices, sales invoices, and bank reconciliations., • Advanced Microsoft Excel skills are essential and non-negotiable., • Strong working knowledge of Microsoft Outlook, including managing multiple inboxes., • Excellent attention to detail and accuracy., • Strong organisational and time management skills., • Ability to prioritise workload and meet deadlines in a busy finance environment. Desirable Skills & Experience • Experience using Iplicit accounting software would be advantageous but is not essential., • Experience using CarePlanner would be advantageous but is not essential., • Previous experience working within a finance function in a care or healthcare organisation would be beneficial., • A finance-related qualification (AAT or equivalent) is desirable but not essential. Core Competencies • Attention to Detail, • Organisation & Planning, • Problem Solving, • Communication Skills, • Teamwork, • Accountability, • Customer Service Focus What We Offer • A supportive and collaborative working environment., • Ongoing training and professional development opportunities., • Career progression within a growing organisation., • Benefits include:, • 24/7 access to a doctor (for you, your partner, and children under 18), • Day off for your birthday, • YouLife employee discounts on retail, travel, and dining, • 24/7 mental health support, • Home-life advice and life insurance, • Salary sacrifice car scheme (post-probation), • Employee of the Month recognition programme

ML Infrastructure Lead About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Scientific Officer Location: WeWork Waterloo - Hybrid Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + iProov Benefits We are looking for a highly capable and hands-on Senior ML Infrastructure Lead to build and scale the technical foundations that enable machine learning to operate effectively in production. This is a hybrid leadership role sitting across machine learning infrastructure, platform engineering and MLOps. You will be responsible for designing and evolving the systems, tooling, processes and standards that allow ML teams to train, deploy, monitor and improve models reliably, securely and at scale. You will work at the intersection of machine learning, software engineering, data, cloud infrastructure and platform reliability, helping bridge the gap between research and production. This role is ideal for someone who can think strategically about long-term platform capability, while still being technically hands-on enough to solve complex engineering and operational challenges. • Lead the design and evolution of our ML platform, infrastructure and MLOps capability, • Build and maintain scalable, reliable and secure systems for model training, testing, deployment, monitoring and lifecycle management, • Develop the infrastructure and tooling that enable ML Engineers, Data Scientists and Researchers to work efficiently and ship models with confidence, • Design robust workflows for CI/CD, model versioning, reproducibility, experimentation, feature management and release management, • Own and improve the production environment for machine learning systems, ensuring strong standards for availability, performance, observability and resilience, • Define and implement monitoring across model and platform layers, including system health, data quality, drift, latency, throughput and cost efficiency, • Build or optimise internal self-service tooling and platform capabilities to reduce friction for teams working on ML use cases, • Partner closely with ML, Data, Software and Platform Engineering teams to productionise models and improve the end-to-end ML development lifecycle, • Support the scaling of infrastructure for both training and inference workloads, including high-throughput, real-time or compute-intensive use cases where relevant, • Drive best practice in governance, security, compliance, auditability and operational rigour across the ML lifecycle, • Improve the efficiency and cost-effectiveness of ML systems, including cloud resource usage, compute environments and deployment patterns, • Mentor engineers and act as a technical leader across ML platform and operations topics, • Help define the roadmap for ML enablement, ensuring the platform can support current needs while scaling for future growth You will have experience working in high growth, fast paced tech-first environments. You are passionate about building & launching quality products that have a positive impact. You’re an experienced product leader with a background in security, identity (IAM), or enterprise SaaS. You combine strategic vision with operational rigour, and you’re motivated by delivering usable, secure, and elegant solutions to complex technical problems. • Proven experience in a senior MLOps, ML Platform, ML Infrastructure, Platform Engineering or Machine Learning Systems role, • Strong hands-on background in software engineering and cloud infrastructure, ideally with direct experience supporting production machine learning environments, • Experience building and operating systems that support the full ML lifecycle, from experimentation and training through to deployment and monitoring, • Strong knowledge of Python and sound engineering principles, including testing, automation and code quality, • Strong experience with cloud platforms such as GCP, • Experience with Docker, Kubernetes and modern containerised deployment patterns, • Strong experience with CI/CD pipelines, infrastructure-as-code and workflow orchestration, • Experience with tools such as Airflow or similar platform and orchestration technologies, • Good understanding of model observability, data quality, feature pipelines, lineage and reproducibility, • Experience designing scalable infrastructure for ML workloads, including training, batch inference and real-time serving, • Strong appreciation of reliability, security, governance and operational excellence in customer-facing or production-critical systems, • Ability to operate across both strategic and hands-on technical work, • Strong communication skills and the ability to work effectively across engineering, product and data teams Nice-to-haves • Experience supporting computer vision, deep learning, LLM or other compute-intensive ML workloads, • Experience with GPU infrastructure, distributed training or high-performance compute environments, • Familiarity with feature stores, model registries and automated retraining pipelines, • Experience building internal developer platforms or self-service ML tooling, • Experience in regulated, high-security or high-availability environments, • Experience leading or mentoring engineers in a scale-up or high-growth technology business, • Familiarity with responsible AI, model governance or risk controls in production ML setting, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Chip is on a mission to make saving and investing effortless for everyone. With a product suite spanning savings, ISAs, and investment accounts, we're now launching our SIPP pension — and we're looking for the right person to help us get it right for customers from day one. This role sits at the heart of one of Chip's most significant product launches. As we bring our SIPP pension to market, we're looking for a Team Lead who can help shape what great customer support looks like from day one, and grow with the proposition as it evolves. As Chip's proposition matures, our ambition is to move toward more personalised, regulated support for customers, and this individual is likely to play a leading role in shaping how CS delivers that. If you're motivated by helping build something, not just running it, this is the right opportunity. You'll be part of a broader CS team, leading on Pensions while contributing to the wider range of customer queries and subjects across Chip's product suite. You'll report to the Customer Service Manager and work closely with colleagues across CS leadership to ensure consistency in standards, process, and direction. What you can expect to be doing: Pensions SME The go-to person within CS for all things pension and SIPP — building and maintaining internal knowledge, guidance, and processes as the product evolves Primary CS liaison with the Product team — translating customer insight into actionable feedback, flagging friction points, and contributing to the pension customer experience roadmap Keeping across regulatory developments relevant to SIPP and pension products and ensuring the team is always up to speed Playing an active role in how Chip develops more personalised, regulated support for customers over time Leading your team Day-to-day line management of a broader CS team with a Pensions specialism — setting the standard, driving performance, and developing people 1-2-1s, probation reviews, personal OKRs, and performance management Experienced in having difficult conversations and comfortable holding people to account with fairness and consistency Creating an environment where people are motivated, supported, and clear on what good looks like Operational responsibilities Representing Customer Support in the Pensions work stream — SLAs, KPIs, blockers, and solutions Rota management, leave, sickness cover, and OOH planning — always with a risk-based eye on customer impact Supporting the team with complex pension enquiries and acting as the escalation point when it matters Using data to understand performance, spot trends, and drive continuous improvement Ensuring full compliance with FCA regulatory requirements across every customer interaction What we’re looking for: Essential Experience managing customer support teams within an FCA-regulated financial services environment, pensions, investments, mortgages, financial advice, or similar A solid grasp of the compliance obligations that come with supporting customers on regulated products A natural subject matter expert, someone who builds knowledge, shares it well, and uses it to influence across teams A people-first leader with a genuine track record of developing and getting the best out of a team Operationally sharp, comfortable with data, SLAs, and the day-to-day reality of running a busy CS function Motivated by helping build and shape, not just maintain Desirable Direct SIPP or pension product experience Experience in or adjacent to environments moving toward more personalised, regulated customer support What we’re really looking for: ✍️ We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone. We work in a regulated space, so the bar is high. But we’ve built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they’re not the only thing we hire for. We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers. So alongside the technical side, we’ll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard. ⏰ Working Hours ⏰ Monday to Thursday: 9:00 AM – 6:00 PM Friday: 8:00 AM – 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS 🎁 £45,000 per annum Discretionary Performance-Related Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £45,000. Plan ahead with confidence while you grow your career! 🚀 Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 Video screen with someone from our Talent team Video interview with the hiring manager Final interview with VP of Customer Support About Chip Chip’s mission is to make your life wealthy We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Computer Vision Research Engineer (PAD) About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Platform AI Lead Location: WeWork Waterloo - Hybrid (2+ days a week in office) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options + UK iProov Benefits iProov is looking for a Computer Vision Research Engineer to join our Platform AI team. You will be responsible for working on the biometric systems, developing new techniques and algorithms ensuring security and performance. • Research, prototype, and evaluate new approaches to strengthen biometric security against both presentation attacks, such as masks, printed photos, and screen replays, and emerging threats such as face swaps, synthetic media, and injection attacks., • Improve the accuracy, robustness, and performance of our biometric systems through experimentation, model development, and analysis of system weaknesses., • Work closely with Data Engineers and Machine Learning Engineers to understand data challenges, investigate issues, and develop scalable solutions for biometric security., • Help develop datasets, tools, and evaluation methods that support the testing and improvement of biometric systems., • Proactively identify new attack patterns, failure modes, and opportunities to strengthen the resilience of our biometric systems., • Stay up to date with developments in computer vision, machine learning, and biometric security, and apply relevant ideas to our products., • Collaborate with engineers and researchers to share findings and bring new ideas into production., • A Masters or PhD in a numerate discipline such as Computer Science, Engineering, Computational Neuroscience., • Proven proficiency or experience in machine learning and computer vision., • Proactive, highly motivated, and curious, with a desire to understand problems and find effective solutions., • Comfortable turning ideas into experiments and prototypes, and using evidence to drive decisions., • Interest in modern AI technologies, including generative AI and agentic systems, and a willingness to explore how they can be applied to real-world problems., • Strong communication skills and enjoys working with cross-functional teams., • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

The Role uMotif’s Customer Support team is looking for a UK based Support Specialist who would be responsible for supporting customers during core UK business hours. The role is based remotely in the UK, although the current team is based in both the UK and US and covers the UK, European and US time zones. In this role, you will provide day to day technical and customer support for our data capture solutions. This includes being responsible for and triaging support tickets as they are received which can vary from assisting our users, making database data changes, producing data reports and extracts, investigating and solving technical issues and supporting your team and the wider business to provide an exceptional support service. At the core of the role is the ability to interrogate, manage and update captured data using SQL/MYSQL whilst adhering to data privacy and regulated data management guidelines, so we ask for 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills. What will you do? • Serve as the escalation point for support cases including overall triage., • Help maintain and support our internal ticketing tools and communication channels., • Investigate and resolve 1st, 2nd and some 3rd line support issues., • Escalate complex 3rd line support issues if unable to resolve within the team., • Ensure issues are responded to within predefined company SLAs., • As a team provide continuous product support during core UK, Europe and US working hours., • Work with our third party 1st line support vendor ensuring a seamless support service., • Provide support to system users in multiple countries predominantly via email and our support ticketing system, with occasional client calls as needed., • Build professional rapport with internal and external clients by demonstrating empathy and strong communication skills and clearly document all communication with system users., • Follow up with customers to ensure full resolution, providing timely updates of progress along the way., • Become proficient in core applications in the uMotif product suite and share this knowledge with all other internal cross-functional teams as necessary., • Work in harmony with all business departments to ensure a complete support function., • Promote good practice and contribute towards knowledge sharing and process documentation., • Develop an understanding of customer processes and standard operating procedures., • Gain knowledge of clinical research workflows to support understanding and context of customer questions., • Facilitate troubleshooting and communication across multiple teams to provide customers with effective solutions quickly. When a solution is not readily available, collaborate with other internal resources., • Demonstrate responsiveness and sense of urgency in all customer interactions., • Advocate for customers by tracking and communicating suggestions for software enhancements., • Perform other job-related duties as assigned. What you need to succeed • Prior technical support experience is preferred, especially in healthcare, life sciences, clinical research or related fields., • 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills., • Excellent verbal and written communication skills and the ability to work optimally in a remote team environment., • Initiative and desire to learn new skills/technologies and remain up-to-date with the latest trends., • Excited by firefighting and a real passion for solving technical problems., • Experience working with and improving support ticketing systems, ideally Jira Service Management., • Committed to working within a team that promotes the uMotif culture., • Thrives in a fast-paced, dynamic environment., • A team player who puts the success of the team first and is motivated by helping clients and finds satisfaction in helping to resolve the issues of others., • A resourceful problem-solver who seeks out effective and efficient solutions., • Strong time management skills and ability to effectively manage multiple priorities., • Experience working within regulated environments, for example GDPR, GCP & HIPAA., • Any exposure to the following would be a real bonus: Command Line, PHP, Python, CSS, HTML, XML, JSON, Javascript., • Any experience with the following tools: Jira, AWS, Jira Service Management, Tableau, Slack, Gitlab, iOS & Android environments, MDM, Microsoft Office & GSuite. Why uMotif? • Unlimited paid holiday allowance after probation, • Contributory Salary Sacrifice pension, • Private Health Insurance via Vitality, • Simplyhealth cashback scheme, • 5x salary Life Insurance, • Full pay for the first 13 weeks of SMP during maternity leave, • Perkbox subscription, • Salary Sacrifice Cycle scheme, • Remote working, • Home office allowance, • WFH expense contribution About us Our Company uMotif’s mission is to put patients at the centre of research by building data capture solutions people love to use. Designed with patients for patients, the uMotif platform supports data capture for each phase of clinical research across all therapeutic areas. Over 22,000 participants use our applications to track and submit e-consent, symptom, eCOA, ePRO, and wearable device data. With expertise in engaging patients and fast deployments, we work with ten of the top twenty global pharmaceutical companies to power large real-world evidence (RWE) and virtual studies. Our core values: Patients First - We care about patients and put them first; from our products to our business decisions. Teamwork - Through collaborating with and supporting each other, our customers, and our partners we succeed together. Innovation - We work innovatively to design, build, and deliver engaging technology. Team uMotif are united in our belief that patient-centric thinking combined with beautiful technology and effective teamwork can truly change clinical research for the better. We search for mission-driven people who are not afraid to be challenged - who want to tackle demanding problems and embrace innovative ideas. uMotif is an equal opportunities employer We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We want everyone at uMotif to be comfortable bringing their true self to work. That means acknowledging your personality, including the quirky bits, and bringing your interests, hopes, dreams, and even fears with you is fine, even if they don't seem relevant to your work.

Office Manager Role Private Family Office Location: West End, London Salary: £50,000 Predominantly office-based, with ability to work remotely after probation A highly regarded organisation is seeking an experienced Office Manager to oversee the smooth running of their private family office. This is an exciting opportunity for a proactive and organised individual to join a welcoming and professional team. Key Responsibilities: • Maintain supplies of office essentials (stationery, kitchen items, etc.), • Collaborate with the property team to ensure timely repairs and maintenance, • Manage vendor and supplier relationships, ensuring service contracts are met, • Act as the primary contact for the cleaning service provider, • Handle supplier queries and negotiate contracts and pricing with vendors, • Maintain office audit logs and service schedules, • Ensure office equipment (e.g., printers, copiers) is fully operational and liaise with IT as needed, • Manage office filing and document storage systems, • Source and compare quotes for office goods and services, • Ensure adherence to health and safety regulations, • Coordinate first aid and fire safety training, maintaining updated records, • Monitor and replenish first aid and fire marshal supplies, • Conduct risk assessments, organize PAT testing, and oversee emergency evacuation procedures, • Coordinate seating arrangements and oversee team relocations within the office, • Assist with office refurbishment and redesign projects, providing input and overseeing execution, • Maintain a tidy office environment and support departments with storage solutions What Our Client Is Looking For:, • Proven experience in office management and facilities management, • Strong organisational and multitasking skills, • Excellent communication and relationship-building abilities, • Familiarity with health and safety requirements, • Proactive and solution-oriented mindset This is an exceptional opportunity to become a key member of a collaborative team within a dynamic and supportive work environment. If you’re an experienced Office Manager with a can-do attitude, we’d love to hear from you!

ML Engineer About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Core AI Location: WeWork Waterloo - Hybrid Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options + UK iProov Benefits iProov is looking for a Machine Learning Engineer to join our Core AI team. You will be responsible for working on the biometric systems, developing new techniques and algorithms ensuring security and performance. • Drive research projects in the areas of computer vision, machine learning and biometrics., • Research new biometric systems and contribute to prototyping new products - by testing and integrating existing technologies or by designing a new solution., • Develop and train deep learning models for face verification, liveness and attack detection., • Improve upon data and evaluation strategies, including synthetic and adversarial data., • Investigate failure modes and improve generalisation, robustness and fairness., • Collaborate cross-functionally to turn models into production-quality services., • A Masters or PhD in a numerate discipline such as Computer Science, Engineering, Computational Neuroscience., • Proven proficiency or experience in machine learning and computer vision., • Enjoys collaborating with cross-functional teams., • Proficiency in Python and modern deep learning frameworks., • Strong problem-solving skills and out-of-box thinking. Extras: • Experience working on 0->1 products., • Experience generating and using synthetic data, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Product Manager (Biometrics) About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Product (Biometrics) Location: (WeWork Waterloo) London, UK - Hybrid (1-2 times per week in office) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options (EMI) + iProov Benefits IProov is looking for a Product Manager to join our growing Product & Innovation team to work on our core Biometric product. In a team of Product Managers working on our Biometric Product, you will work closely with our Engineer and Machine Learning functions owning the Product Experience. You will play an integral part in streamlining our efforts understanding customer pain points and turning them into usable, lovable solutions. This is a role that involves a large amount of autonomy and ambiguity. In a typical week, you can expect to work closely with our customers to draw requirements from both a technical and security perspective, whiteboard R&D options with various teams of Software and Machine Learning Engineers, productionize and commercialize new features where you see fit, and champion the next generation of usable and inclusive biometric products. • Experience in Product Management in a B2B environment, • Experience in User-centric Design, Mobile Applications, and Machine Learning disciplines are assets, • Experience in identifying and implementing data-backed changes, • Experience in conducting customer/user interviews, • Ability to effectively communicate with various stakeholders, • Exposure to operating within a scale up environment, • A drive to make an impact, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Your mission Join Our Finance Team as an Accounts Payable Administrator! Are you looking for a role that challenges you, rewards your attention to detail, and offers real career growth? We’re searching for a driven, organised and confident Accounts Payable Administrator to become a key player in our dynamic finance team. Why you’ll love this role: • Variety at its best: No two days are the same—this is a role full of interesting tasks and meaningful responsibility across the purchase ledger., • Team energy: You’ll thrive in a supportive, fast-paced environment where collaboration and communication are everything., • Build strong relationships: Whether it’s resolving queries or keeping things running smoothly, you’ll be the go-to contact for our suppliers by phone and email., • Your growth matters: After a successful 6-month probation, you'll step into more advanced responsibilities with the opportunity to grow within our wider finance department., • Full time: 35 hours Monday to Friday, • Office: East Grinstead – walking distance to the station, onsite parking, • Benefits: Holiday, Health and Wellbeing scheme, EAP, Flexible working policy, Company events, Cyce2work schemes. Electric car scheme, Company pension, and Private Medical Insurance (After qualifying period) Enhanced Maternity scheme. Your profile Our ideal candidate will have previous experience in a finance team and be highly numerate, valuing accuracy. We are looking for a quick learner who is enthusiastic about improving their skills and able to work with minimum supervision, taking control of their own workload. Ideally, they will: • Have a proven track record of working in a finance team in a similar role, • Be highly numerate with good problem-solving skills, • Be confident on the telephone, • Be organised and able to prioritise workload efficiently Why us? About Faversham House Faversham House is a multi-award winning, progressive, and independent media company with 70+ staff based in East Grinstead, West Sussex. Our modern head office is located less than an hour from London, reflecting a buzzing, growing and dynamic business against the backdrop of inspiring surroundings. The offices have undergone a major refurbishment to reflect a modern working environment focussed on collaboration and able to cope with hybrid working. What’s more, we have one of the most collaborative working environments within the industry. We have a hybrid working model including both home and office working, dependent on team requirements, job role and responsibilities. Our product offering includes digital and in person paid and free conferences, awards, exhibitions and bespoke digital and in person events in addition to our publishing activities. We are increasingly focused on audience generated revenues, powerful data analytics and providing our industries with the tools they need to succeed. We are trusted by thousands of B2B professionals to deliver high-quality insight for better business decision making through our diverse portfolio of digital information and insight, and digital and in person exhibitions, conferences, and events. We operate in two key markets creating powerful connections and providing persuasive marketing solutions: • Utilities (water, gas and electricity), • Sustainability (businesses and organisations who want to be resource efficient and socially and environmentally responsible) Our purpose and values We are a purpose driven business and we aim to live our purpose and values in all we do.Our purpose is to spark ideas and actions making positive change happen. Our values are: • Ambitious: Be brave and achieve great things, • Creative: Think differently and try something new, • Caring: Love what you do and do what’s right We are an equal opportunities employer who value people as individuals with diverse opinions, cultures, lifestyles and circumstances. We are committed to equality and fairness of opportunity and to providing a service and following practices which are free from unfair and unlawful discrimination. The goal is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. About us Faversham House is a progressive, independent media group. Some even say small, but mighty.

Chip is on a mission to make saving and investing effortless for everyone. With a product suite spanning savings, ISAs, and investment accounts, we're now launching our SIPP pension — and we're looking for the right person to help us get it right for customers from day one. This role sits at the heart of one of Chip's most significant product launches. As we bring our SIPP pension to market, we're looking for a Team Lead who can help shape what great customer support looks like from day one, and grow with the proposition as it evolves. As Chip's proposition matures, our ambition is to move toward more personalised, regulated support for customers, and this individual is likely to play a leading role in shaping how CS delivers that. If you're motivated by helping build something, not just running it, this is the right opportunity. You'll be part of a broader CS team, leading on Pensions while contributing to the wider range of customer queries and subjects across Chip's product suite. You'll report to the Customer Service Manager and work closely with colleagues across CS leadership to ensure consistency in standards, process, and direction. What you can expect to be doing: Pensions SME The go-to person within CS for all things pension and SIPP — building and maintaining internal knowledge, guidance, and processes as the product evolves Primary CS liaison with the Product team — translating customer insight into actionable feedback, flagging friction points, and contributing to the pension customer experience roadmap Keeping across regulatory developments relevant to SIPP and pension products and ensuring the team is always up to speed Playing an active role in how Chip develops more personalised, regulated support for customers over time Leading your team Day-to-day line management of a broader CS team with a Pensions specialism — setting the standard, driving performance, and developing people 1-2-1s, probation reviews, personal OKRs, and performance management Experienced in having difficult conversations and comfortable holding people to account with fairness and consistency Creating an environment where people are motivated, supported, and clear on what good looks like Operational responsibilities Representing Customer Support in the Pensions work stream — SLAs, KPIs, blockers, and solutions Rota management, leave, sickness cover, and OOH planning — always with a risk-based eye on customer impact Supporting the team with complex pension enquiries and acting as the escalation point when it matters Using data to understand performance, spot trends, and drive continuous improvement Ensuring full compliance with FCA regulatory requirements across every customer interaction What we’re looking for: Essential Experience managing customer support teams within an FCA-regulated financial services environment, pensions, investments, mortgages, financial advice, or similar A solid grasp of the compliance obligations that come with supporting customers on regulated products A natural subject matter expert, someone who builds knowledge, shares it well, and uses it to influence across teams A people-first leader with a genuine track record of developing and getting the best out of a team Operationally sharp, comfortable with data, SLAs, and the day-to-day reality of running a busy CS function Motivated by helping build and shape, not just maintain Desirable Direct SIPP or pension product experience Experience in or adjacent to environments moving toward more personalised, regulated customer support What we’re really looking for: ✍️ We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone. We work in a regulated space, so the bar is high. But we’ve built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they’re not the only thing we hire for. We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers. So alongside the technical side, we’ll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard. ⏰ Working Hours ⏰ Monday to Thursday: 9:00 AM – 6:00 PM Friday: 8:00 AM – 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS £45,000 per annum Discretionary Performance-Related Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £45,000. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Video screen with someone from our Talent team Video interview with the hiring manager Final interview with VP of Customer Support About Chip Chip’s mission is to make your life wealthy We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Passionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes 💛 What you will do: • Provide exceptional customer support via emails and calls, • Manage partner requests according to assigned tasks, • Handle account services, data updates, identification issues, and account closures, • Maintain clear and structured case documentation, • Collaborate with internal teams to ensure efficient issue resolution, • Meet team KPIs, • Always be up-to-date with cutting-edge technology, • Securely work with customers’ sensitive information, • Apply the latest and greatest customer happiness practices What you need to succeed in this role: • Excellent English and German skills (C1 for both spoken and written), • Experience in customer support, • Analytical and research skills, • Strong attention to detail and reliability when handling sensitive or legal information, • Positive and responsible attitude, • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: • Background in banking or financial services, • Experience with CRM systems Benefits and Perks: • Fixed schedule: Monday–Friday, 9 AM – 6 PM CET, • Opportunity to work fully remote, • Inclusive international environment, • Compensation in USD, • Good bonuses for referring friends, • Paid intensive training and probation, • Work-life balance, • Responsive management interested in your growth and long-lasting cooperation, • Greenhouse conditions for self-development *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills! Visit our website: _ DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. Your personal data will be processed as described in the SupportYourApp _.

VP, Customer iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive business growth. This executive role requires a strategic leader with deep expertise in customer relationship management, biometric authentication, and identity verification technologies. This is a highly strategic, hands-on leadership role that requires a unique blend of technical depth, commercial acumen, and people leadership. The VP will coach and develop the Heads of each function, ensuring alignment between customer needs and company objectives. They should be driving their teams to deliver world-class customer outcomes, scalable operational excellence and supporting revenue growth. The VP of Customer will lead and grow three critical customer-facing functions at iProov: • Customer Success – Driving onboarding/adoption, satisfaction, retention, and expansion., • Customer Value Enablement (Solution Architecture) – Acting as the technical bridge between iProov solutions and customer outcomes., • PreSales Solution Consultancy – Partnering with Sales to position our technology and deliver compelling, value-led proposals., • Define and execute the end-to-end customer lifecycle strategy across pre-sales, onboarding, adoption, value realisation, and renewal., • Lead, inspire, and develop high-performing leaders across Customer Success, Customer Value Enablement, and PreSales., • Build scalable processes, metrics, and playbooks that align with iProov’s growth ambitions and global expansion., • Serve as the executive voice of the customer, influencing commercial strategy and product roadmap decisions., • Champion a customer value-first mindset, ensuring measurable ROI for customers., • Oversee the technical design and solutioning process, ensuring architectural integrity and scalability., • Drive best-in-class onboarding, enablement, and adoption programs to maximise time-to-value and retention., • Partner closely with Sales to deliver pre-sales excellence, competitive differentiation, and accelerated deal velocity., • Own key metrics including Net Revenue Retention (NRR), expansion revenue, and churn mitigation., • Identify early warning signals in accounts and proactively address risks to health, satisfaction, and revenue., • Act as a bridge between customers, Product, Engineering, and Marketing to ensure our solutions address market needs and competitive pressures., • Represent the voice of the customer in executive forums and during strategic planning cycles., • Ensure our service delivery model scales efficiently as we grow across new markets and regions., • Extensive technical and commercial background with hands-on experience in sales engineering, solution architecture, or presales consulting, ideally within enterprise SaaS, cybersecurity, biometric authentication, or identity verification., • Proven track record of driving customer satisfaction, retention, and expansion in a technology-led environment, with measurable impact on NRR and growth metrics., • Strong grasp of architectural patterns, APIs, SDKs, integrations, and security principles, with the ability to guide customers through technical decision-making and coach teams to deliver high-quality solutions., • Demonstrated ability to lead technical solutioning efforts — from discovery and requirements gathering through solution design, technical validation, and executive presentation — while translating complex concepts into clear business outcomes for C-level stakeholders., • Experience in building, scaling, and maturing PreSales, Customer Success, and Solution Architecture functions, creating operational playbooks and processes that improve deal velocity, win rates, and time-to-value., • Exceptional leadership and people development skills, with a proven ability to coach and grow Heads of PreSales and Customer Value Enablement into high-performing, empowered leaders., • Strategic thinker who can align customer needs with business objectives, influencing roadmap and go-to-market strategy., • Data-driven mindset with experience using CRM tools (Salesforce preferred), customer success platforms, and health analytics to track performance and identify risks and opportunities., • Executive presence with excellent communication and interpersonal skills, capable of influencing stakeholders across Sales, Product, Engineering, and C-Suite., • Thrives in a fast-paced, scale-up environment, balancing strategic oversight with rolling up your sleeves to unblock complex opportunities or escalations., • Customer-obsessed and passionate about delivering exceptional experiences, always looking for innovative ways to add value, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Senior Security Engineer (AI & DevOps) iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Cybersecurity Location: WeWork Waterloo - Hybrid ( Comp: $ (Base) + Company Performance Bonus (20%) + Share Options + US iProov Benefits The role was created specifically to provide the technical security depth that will allow us to accelerate our adoption of agentic AI, equipping developers and data scientists building our biometric products with the tools and workflows to use AI safely and at pace. You will work as the direct counterpart to our GRC-focused InfoSec Manager, owning the engineering and implementation side of our security posture across cloud infrastructure, developer workflows, AI systems, and our core security toolstack. This is a role for someone who has built and shipped software or infrastructure and brings that experience into a security context. • Architect and deploy the secure technical framework that governs the security controls for how our developers and scientists use agentic AI, including AI coding assistants, autonomous agents, and LLM-integrated tooling. Given that these systems can autonomously access data, execute code, and interact with external services, the guardrails you design will need to address a substantially broader attack surface than traditional AI tooling, and must hold up in a context where the underlying data is among the most sensitive we handle., • Be the primary technical security voice in decisions around the use and deployment of externally developed AI, ensuring the right controls are in place from the onset, • Continuously mature automated security controls into CI/CD pipelines and infrastructure-as-code deployments, championing the DevSecOps culture across a large engineering organisation., • Take hands-on ownership of our core security technology stack, including Wiz, CrowdStrike, Google SecOps, and Tailscale, ensuring these platforms are correctly configured, tuned, and integrated., • Drive continuous technical delivery of strategic security initiatives, systematically identifying, triaging, and closing gaps across our cloud environments, internal networks, and developer workflows., • Provide technical oversight of the security of the data pipelines feeding our internal AI systems and, critically, the permissions and access boundaries of agentic AI systems reaching out into other environments, enforcing the principle of least privilege, maintaining audit trails, and ensuring sensitive data and code integrity is handled with the rigour required., • Complement the work of our existing biometric and product focused Red Team by owning security coverage of the DevSecOps surface, the build pipeline, internal toolchain, cloud environments and developer infrastructure., • Act as the primary technical security partner to our GRC-focused InfoSec Manager, translating governance and compliance mandates into concrete, automated engineering controls., • Represent the technical security function in external audits. This includes presenting evidence of controls, articulating the security posture of our cloud and AI environments to auditors, and working closely with the InfoSec Manager to ensure the technical substance behind our compliance position is clearly and credibly communicated., • A foundational background in software engineering or DevOps before moving into a dedicated security role: you understand how code is written, tested, and deployed, and that experience is central to how you approach security problems., • Proven, hands-on experience securing modern cloud infrastructure and containerised environments, with a solid understanding of infrastructure-as-code principles and the security implications of how infrastructure is defined and provisioned., • Proficiency in deploying and administering enterprise security platforms, ideally with direct experience managing tools spanning CNAPP, EDR, SIEM, and zero-trust networking., • A heavy and active user of AI in both professional and personal contexts, including agentic AI tools and coding assistants, with a grounded understanding of the evolving AI threat landscape, including model supply chain risks, prompt injection, data exfiltration, agent misuse, and LLM-specific attack vectors., • Scripting and automation capability, particularly in Python, to build internal tooling, automate security checks, and reduce reliance on manual processes across the security function., • Prior experience or a demonstrated practical interest in securing AI workloads, data pipelines, and machine learning environments., • The communication skills to collaborate effectively with highly technical stakeholders, champion security initiatives without hindering developer productivity, and translate risk into language that resonates with both engineering peers and business leadership, including the confidence to present technical security evidence clearly in formal external audit settings., • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Tech Ops Analyst About iProov iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across a number of industry sectors - organisations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS and many more. Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Service Management Location: London, UK (Hybrid Working Model - at least twice a week in the office) Comp: Negotiable (base) + Company Performance Bonus (10%) + Equity + UK iProov Benefits iProov is growing fast, and we’re looking for a Technology Operations Analyst to join our Service Management team. If you’re passionate about solving problems, delivering great service, and working cross-functionally, this is a great opportunity. In this customer-facing role, you’ll handle technical queries, provide timely and accurate responses, and help protect iProov’s brand. Strong communication and problem-solving skills are essential, as you’ll triage and troubleshoot issues, enhance customer understanding, and feed insights back to our product teams to shape future improvements. How you can make an impact • Act as the initial contact point into iProov for customer and partner queries and driving any service issues through to resolution, • Perform 1st line application support to all incoming tickets to the customer service desk: triaging, diagnosing, troubleshooting, resolving where possible, and managing escalations to second line Technical Support Engineers and then third-line support when required, • After guidance and mentoring from a Senior Process Automation Engineer, you'll begin by handling basic fixes within the Appian platform., • For context, Appian is a low-code development platform that allows iProov to rapidly build custom business applications with minimal coding. It's primarily used to automate complex workflows, manage cases, and support business process management (BPM)., • Manage and maintain our customer knowledge base, identifying any gaps that need to be closed on frequently asked queries, • Collaborate with other teams in iProov to address customer and partner queries that involve cross functional team interaction, • Act as a liaison between technical teams and business stakeholders, translating technical issues into business impact., • Communicate incident and problem management updates to relevant stakeholders., • Identify and analyse incident data to identify underlying recurring issues and propose preventative measures as part of continual service improvement., • Prepare post-incident reports and conduct incident review meetings with stakeholders., • Maintain a problem management database to track and document root causes and resolutions., • Tracking all problem records and appropriate actions through to resolution involving the management E2E of internal improvement initiatives, • Chairing regular Problem review boards and tracking problem record progress, • Support and participate in audits where necessary What we would like to see from you • Experience with data analysis tools and techniques to extract meaningful insights and address problems., • Possess a foundational understanding of the Appian platform and a strong interest in developing deeper expertise in enterprise technologies. We also welcome individuals with limited experience but a clear enthusiasm and willingness to learn., • Confidence in communicating with a wide range of developers and technical resources, • Excellent communication skills with an attention to detail, • Ability to work in a busy environment and “wow” the customer while protecting iProov’s business reputation, • Ability to prioritise tasks and requests while balancing both customer needs and iProov capability, • Be a great team player in a cross functional environment, • Be capable of working independently and handling variable ticket volumes accordingly, • A can-do attitude, eagerness to learn and make an impact Nice to have, but not essential • Basic understanding of Appian objects and their functions, • Active Appian Certified Associate Developer certification, • Willingness to pursue additional certifications as the role evolves, • Foundational knowledge of database concepts, including tables, queries, and basic data modeling Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Due to the nature of our work, we may require our staff to pass a UK Security Clearance checks. As such, any offer would also depend on your ability to adhere to the UK Security check criteria.

Are you a driven and strategic sales professional with experience in industrial or engineering solutions? Do you thrive on developing new business, nurturing key accounts, and making a real impact across your region? If so, I want to hear from you! I am seeking an experienced Business Development Manager to join a leading torque and tooling solutions provider, Gedore Torque, to support their South and South East region. This role is ideal for someone who excels in B2B sales, solution selling, and building long-term customer relationships across South and South East England. Business Development Manager Permanent Up to £45,000 - £50,000 per annum + 10% Quarterly Bonus + £5500 Car Allowance Home Based, Field Based in South and South East Region Business Development Manager Job Description • Manage and grow sales within the South and South East region through account development and new business generation., • Identify customer needs and propose tailored solutions for torque tools, bolting systems, and industrial equipment., • Maintain and expand relationships with key accounts across multiple industries., • Work collaboratively with internal departments including marketing, customer service, and engineering., • Use CRM to track opportunities, customer activity, and sales pipeline., • Attend trade shows, customer site visits, and industry events. Business Development Manager Essential Experience/Skills/Qualifications • Proven experience in a technical B2B sales role, ideally in engineering, tooling, or manufacturing sectors., • Strong communication and negotiation skills with a consultative sales approach., • Ability to work independently and travel across South and South East England, • Comfortable interpreting technical specifications and customer requirements., • Experience using CRM systems and Microsoft Office suite., • Full UK driving licence essential. Business Development Manager Company Benefits • Bonus 10% salary paid quarterly, • 23 days holiday, • Car allowance £5500, • Health care/life assurance (after probation), • Pension 3% Employee 6% Employer If you feel you’re a good fit for this position, please click ‘apply’ or email me at

Mobile Diagnostic / Vehicle Technician Location: Based in the Leeds area Salary: £30,000 - £36,000 per annum, DOE + Bonus after probation Contract: Full time, permanent Storm Auto Services are dedicated to supporting the collision sector, helping repairers calibrate, program and repair ADAS safety systems and other complex electronic systems. Our nationwide fleet of highly qualified automotive technicians, provide a wide range of advanced diagnostics and programming services. Mobile Diagnostic / Vehicle Technician - Responsibilities: • Travel to and from customer sites., • Use of wide range of vehicle manufacturer and aftermarket Diagnostics skill., • Awareness of health & safety requirements in the workshop, and responsibility of personal protection equipment worn by the staff in the areas of responsibility., • Identify problems with vehicles using the diagnostic equipment., • Explain automotive repairs and issues and provide great customer service., • Test the functionality of parts and systems, • Research and use correct OEM repair methods, • Program and update electronic modules on cars and small vans, • Prepared to get additional certification as needed., • Willingness to learn with hands-on training., • Keep a professional appearance., • To ensure customer cars are left in safe working condition<...

Mobile Diagnostic / Vehicle Technician Location : Based in the Leeds area Salary : £35,000 - £38,000 per annum, DOE + Bonus after probation Contract : Full time, permanent Storm Auto Services are dedicated to supporting the collision sector, helping repairers calibrate, program and repair ADAS safety systems and other complex electronic systems. Our nationwide fleet of highly qualified automotive technicians, provide a wide range of advanced diagnostics and programming services. Mobile Diagnostic / Vehicle Technician - Responsibilities: Travel to and from customer sites. Use of wide range of vehicle manufacturer and aftermarket Diagnostics skill. Awareness of health & safety requirements in the workshop, and responsibility of personal protection equipment worn by the staff in the areas of responsibility. Identify problems with vehicles using the diagnostic equipment. Explain automotive repairs and issues and provide great customer service. Test the functionality of parts and systems Research and use correct OEM repair methods Program and update electronic modules on cars and small vans Prepared to get additional certification as needed. Willingness to learn with hands-on training. Keep a professional appearance. To ensure customer cars are left in safe working condition Any other duties as and when required by senior company managers that are reasonably within the capabilities of the person and are aimed at achieving the company's objectives and goals. What we need from you: ATA/IMI certified At least 3 years hands on experience in specialist automotive repair Main dealer, manufacturer or specialist trained PC literate Ability to work unsupervised Hold a valid driver license. Ability to negotiate effectively with third parties. Ability to discuss and negotiate agreeable solutions to customer problems. Ability to maintain personal technical knowledge If you feel you have the skills and experience to be successful in this role then apply today! No agencies please. TPBN1_UKTJ

In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years' service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous C

Supports prison operations by handling security, managing deliveries, supervising visitors, and monitoring communications.

In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous

In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous

The role involves supporting the daily operations of a prison, including security, visitor supervision, and managing deliveries.It requires a full UK driving license and involves shift work.

Prison officers protect the public and work directly with prisoners, helping them and ensuring safety.Training and development opportunities are available.

Prison officers protect the public and help make a positive impact on offenders' lives.This role requires integrity, empathy, self-confidence, and great communication skills, with opportunities for growth and development.

Prison Officer needed to protect the public and help offenders.Training and development opportunities are available.

In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years' service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous C

This role involves protecting the public and positively impacting offenders' lives within a prison environment.It requires integrity, empathy, self-confidence, and strong communication skills for building professional relationships with inmates.Teamwork is crucial for maintaining safety.

Prison officers protect the public and help offenders get their lives back on track through building positive relationships and teamwork in a challenging environment.

His Majesty’s Prison and Probation Service. The rewards aren’t all you’ll gain from a role in the prison service.