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Are you a people-focused QA food manufacturing professional who loves coaching, mentoring, and building a true quality culture? The Oval Partnership is currently supporting a B-Corp accredited, specialist food and nutrition business to recruit a Quality Assurance (QA) Manager. Reporting to the Head of Quality, the QA Manager role is split between people development, onsite operational excellence, and international 3rd party co - manufacturer management; ensuring effective Root Cause Analysis and investigations are completed in relation to customer complaints and non-conformances. Key Responsibilities of the Quality Assurance (QA) Manager: Team Leadership: Manage, mentor, and develop a team of three direct reports. Onsite QA & Food Safety: Act as the HACCP Team Leader for the Liverpool production plant, driving GMP excellence and auditing standards. Co-Manufacturer Management: Oversee quality relationships across European co-manufacturers, leading non-conformance and complaint investigations using structured RCA. Industrialisation Support: Ensure QA presence at trials and 1st/2nd production runs. Audit Readiness: Support the wider business in maintaining readiness for internal and external audits What We Are Looking For: A Natural Coach: Proven experience in leading, motivating, and developing individuals. Technical Expertise: Strong working knowledge of QMS, GMP, HACCP, and FSSC 22000 requirements within a food manufacturing environment. Problem Solvers: Experience leading quality investigations and utilising structured Root Cause Analysis. Travel Flexibility: Willingness and availability to travel internationally (primarily Europe) at relatively short notice, typically at least once a month, to attend trials and audit co-manufacturers. Education: A university degree (Microbiology, Chemistry, or Food Sciences preferred) or equivalent industry experience. Benefits include: Bonus scheme. Hybrid working with flexible hours 25 days annual leave plus bank holidays and a Christmas shutdown. Excellent pension scheme (up to 10% employer matched contribution). * Private healthcare

SOCIAL MEDIA MANAGER Up to £50,000 + Annual Bonus | Speke, Liverpool | Hybrid Zachary Daniels are proud to be representing this client in the market. We are working with a large international nutrition brand to recruit a Social Media Manager. This Social Media Manager role is an exciting opportunity to take ownership of the brand's social media presence across key platforms. The Social Media Manager will be responsible for developing and executing engaging social strategies that grow brand awareness, build community engagement, and support commercial objectives across Meta, TikTok, Instagram, YouTube and emerging channels. As a Social Media Manager, you will lead the planning, creation and delivery of compelling social content that connects with customers and strengthens the brand's online presence. You'll use platform insights, audience data and trends to create high-performing campaigns while collaborating with creative, content and marketing teams to deliver consistent messaging. This Social Media Manager position offers real autonomy and influence. The Social Media Manager will play a key role in shaping the brand's social strategy, managing content calendars, driving engagement and ensuring the business stays ahead of emerging social trends. Benefits: Competitive salary of £45000 to £50000 Hybrid working model offering flexibility Clear progression within a high growth business Opportunity to lead social media across an international brand Collaborative and fast paced environment Real ownership of social media strategy and performance Key Responsibilities: Develop and execute the social media strategy across Meta, Instagram, TikTok, YouTube and emerging platforms Manage the social content calendar, ensuring consistent and engaging content delivery Create, brief and oversee the production of high-quality social content Build and engage online communities, responding to customer interactions where appropriate Monitor platform performance and use insights to optimise content and engagement Work closely with creative, content and marketing teams to support wider campaigns Identify and capitalise on emerging social media trends and platform updates Manage influencer and creator relationships where relevant Report on key social media metrics, providing recommendations for continuous improvement Ensure all social activity reflects the brand's tone of voice and commercial objectives Experience Needed: Proven experience as a Social Media Manager or in a similar social media role Strong understanding of Meta, Instagram, TikTok, YouTube and other major social platforms Experience developing and delivering successful organic social media strategies Strong content planning and copywriting skills Experience using social media analytics and reporting tools Ability to identify trends and translate them into engaging content Experience working within DTC, ecommerce or consumer brands is highly desirable Excellent organisational skills with the ability to manage multiple projects Creative mindset with a strong understanding of social-first contentThis Social Media Manager role offers the opportunity to shape the social presence of a large international nutrition brand and directly influence customer engagement and brand growth. If you are a Social Media Manager who thrives in a fast-paced environment and is passionate about creating engaging social content, this is an excellent next step. BH35990

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 62 million fresh meals to over 270,000 happy, healthy cats across the UK. Our team of over 150 spans several locations, including London, USA, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. If you want to join an ambitious, mission-driven, high-growth startup that’s making a genuine difference to cats’ (and their people’s) lives, you’ll love working at KatKin. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. We’re a small, entrepreneurial, creative team, focused on the mission to give all cats the food they deserve - 100% fresh human-grade meat. As a Business Development Principal, you’ll have end-to-end ownership of high-impact work and projects that are critical to driving our growth and innovation. Reporting directly to the co-CEO and founder, you will work cross-functionally to answer the big questions, identify opportunities and develop and implement strategies to unlock new revenue streams, improve operational efficiency and deliver value for our customers. In our fast-paced start-up environment, you’ll need to be scrappy, resourceful, and hands-on. You should be comfortable wearing multiple hats and making decisions in ambiguity. You’ll play a pivotal role in shaping KatKin’s future with your ability to manage complexity, influence stakeholders, interpret data and deliver results. KatKin Business Development initiatives to date have included management of large scale production change, launching new acquisition channels (direct sales and influencer marketing), key support on fundraising, launching and scaling retail in UK and EU, scoping international DTC expansion, reviewing and owning internal initiatives such as company-wide employee survey and onboarding. End-to-End Initiative Ownership: Autonomously lead high-priority, cross-functional initiatives from ideation to execution, delivering measurable business impact - first initiative will focus on Fresh and Pantry product NPD, building on product strategy work currently underway. Strategic Problem Solving: Tackle complex business questions using a hypothesis-based approach (e.g. what should our Fresh product range be?). Where relevant, synthesize internal and external data, leverage team expertise, and conduct market research to bring clarity and direction in ambiguity. Stakeholder Management: Build strong relationships with internal teams and external partners, aligning priorities, securing buy-in and driving collaboration to achieve objectives. Scrappy Execution: Take a practical, hands-on approach to overcome resource constraints, adapting quickly to shifting priorities and challenges, while still delivering high quality results. Data Analytics: Leverage data to support story telling, inform decision-making, measure impact, and optimise initiative performance. Influence and Leadership: Act as a thought leader within the organisation, fostering a culture of innovation, ownership, and excellence. Team management: Oversee direction and delivery of work of the Business Development Manager who will report directly to you. Experience in strategy and business planning: Ideally, you have a background in strategy consulting combined with hands-on experience working within a business environment. Proven track record of delivery: You have owned the scoping, planning and delivery of high impact commercial and/or operational initiatives Problem solving ability: You thrive solving problems in a fast-paced environment, bringing structure to complexity and simplifying in ambiguity. You are able to apply a hypothesis based approach to your work to quickly get to the right answer. Project management skills: You are organised and excel at managing multiple projects and stakeholders simultaneously in a time-sensitive, fast-paced environment. Analytical mindset: You excel at distilling data into key insights and actionable takeaways to support your work. You can effectively present them in a way that is easily understood by others. Effective stakeholder management: You can collaborate with diverse stakeholders, leveraging strong influencing skills to secure alignment and buy-in. High Bias for Action: You combine big-picture thinking with a practical ability to execute, quickly identifying and acting on "two-way door" opportunities. High growth potential: You are driven and looking to continue to develop and grow as a senior leader at KatKin. High performance personality: Demonstrated achievements in demanding work, academic, sporting, and/or personal extracurricular pursuits. Thrive in an in-office setting: You value face-to-face connections, collaborative teamwork, and dynamic energy that comes from working alongside passionate people Alignment with Core Principles: You align strongly with KatKin’s core operating principles: Think Big, Relentlessly High Standards, Never Give Up, No Egos, Urgency Matters and One Team. Career-Defining Opportunity: Play a pivotal role in scaling KatKin quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension EMI equity option grant Culture and Perks: A small, close-knit team with no egos 33 holiday days each year (including bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Discount on KatKin fresh meals Cat (and dog) friendly office

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As Customer Operations Manager, you’ll own the full post-purchase physical experience — ensuring every order arrives on time, well-packed, and reflective of KatKin’s high standards. Sitting within the CX Operations team, you’ll lead initiatives to improve courier performance, packaging, and operational efficiency. You'll work cross-functionally with Fulfilment, Quality, Tech, and external partners, translating customer insights into meaningful improvements. You’ll also build and lead a growing Customer Operations team, setting a culture of accountability and customer-first thinking. As we scale, you’ll help adapt our delivery experience for new markets. Expect regular travel to our Kitchen in Suffolk to stay close to our fulfilment operation and collaborate on-site. Team leadership & development You’ll build and manage a growing Customer Operations team, defining clear roles, setting goals, and fostering a high-performance culture. As a hands-on leader, you’ll coach and support your team to deliver consistently excellent results as the business scales. Delivery and quality performance You’ll own the end-to-end physical experience — from when an order is placed to when it arrives — ensuring it’s timely, accurate, and up to KatKin’s high standards. This includes improving packaging durability, unboxing quality, and reducing complaints and compensation through root-cause analysis and fixes. Courier and partner management You’ll manage key delivery partners like DPD, holding them accountable to performance metrics and leading service improvement initiatives. You’ll also handle courier claims and feedback loops, ensuring partner performance reflects our customer-first standards. Customer insight and process improvement You’ll translate customer feedback into actionable improvements across Fulfilment, Tech, and Product, ensuring fast, visible feedback loops. You’ll also support tooling upgrades, automation efforts, and delivery forecasting to streamline operations and enhance service reliability. International readiness and scaling You’ll help evolve our operations for global growth, adapting delivery models, packaging, and internal processes for new markets while ensuring consistency, quality, and customer satisfaction remain at the core. Experienced and customer-obsessed You bring 3–5 years of experience in CX, fulfilment, logistics, or a similar environment, with a strong track record of improving operational performance and customer outcomes. You care deeply about the customer experience and take pride in delivering quality at every step. Data-driven and detail-focused You’re confident using data and feedback to spot patterns, solve problems, and guide decisions. Highly organised and detail-oriented, you thrive in fast-paced environments and know how to prioritise without dropping the ball. Hands-on and solutions-led You stay close to the work, whether resolving a delivery issue, refining packaging, or diving into complaint trends. You lead by example and aren’t afraid to roll up your sleeves to get things done. Strategic and scalable thinker You balance short-term fixes with long-term improvements. You know how to zoom in on daily issues and zoom out to plan for growth, including adapting processes for international expansion. Collaborative team leader You’ve managed individuals or small teams before, with a focus on clear goals, feedback, and development. You work well across teams and with external partners, and you're skilled at turning ideas into action through strong communication and buy-in. What We Offer: Career-defining opportunity: Play a pivotal role in scaling our brand quickly. Competitive package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to nikki@katkin.com: Tell us about a time you uncovered a recurring issue affecting the customer experience. How did you identify the root cause, and what did you do to resolve it? Describe a situation where you worked across teams or with external partners to improve an operational process. What challenges did you face, and how did you drive change? Share an example of how you’ve used data or customer feedback to inform a decision or improvement. What was the impact? Which brand’s physical customer experience has impressed you recently, and why? What would you apply from their approach in a role like this?

Function: | Meta & TikTok Ads | Performance Creative | Content Strategy | Drive performance creative for D2C brands Reports to: Head of Performance. Location: Hybrid - Hambi Media HQ, Oval, Central London Compensation: £40,000 - £60,000 Overview: Hambi Media Ltd is now the leading performance creative agency for e-commerce brands in the UK, boasting a team of 40+ high-performing A-Players. With over £100M spent on creative across Meta and TikTok ads, our clients include Heights, Surreal, 47 Skin, Nutrition Geeks, Mindful Chef and many more. We’re proud to be one of the few D2C creative agencies housing in-house design, production, strategy, and UGC teams under one roof. Our small and fresh team was born in the world of advertising and film; bringing an exciting blend of creativity and ad strategy. We offer a range of bespoke top-of-funnel brand services for our clients, including performance and creative, high-production video, and design. As your growth partner, we strategise, ideate, create, and optimise exceptional creative content, including UGC, high-production, design, and motion graphic ads. We pride ourselves on being a one-stop performance creative solution, acting as an in-house creative team for our clients. The Role: As a Paid Social Creative Strategist, you will own creative direction for Meta and TikTok campaigns. You’ll interpret creative performance data, identify winning patterns, and develop concepts, scripts, hooks, and frameworks that drive growth. You’ll partner with designers, editors, creators, and media buyers to build conversion-led creative. • 3+ years of experience in a content / creative strategy or social media marketing role, preferably in an agency setting, • Proven track record of developing successful creative campaigns, • Preferred experience working within performance creative, media buying or D2C/ E-commerce advertising, • Strong analytical skills and experience with data analysis and reporting, • Excellent communication and presentation skills, with the ability to clearly articulate creative ideas and strategies to clients and internal teams, • Strong attention to detail and ability to manage multiple projects at once, • Knowledge of digital marketing platforms, especially Meta, and understanding of performance marketing principles and theory Responsibilities: • Develop and execute social media performance creative strategies that align with our client's business objectives., • Conceptualise and execute performance creative campaigns for Meta ad campaigns (such as UGC, high-production ads, motion graphic ads and static design ads)., • Understand what makes creative convert and continually be looking to optimise creative performance within ad campaigns on Meta and Tiktok, familiarity with soft and hard ad matrices., • Scripting and briefing creative for D2C campaigns., • Utilise creative data to measure and report on campaign performance, and provide actionable insights and recommendations to optimise future campaigns., • Work closely with a Account Manager to ensure the quality and effectiveness of our creative deliverables ., • Stay up-to-date on industry trends, market research, and consumer insights to inform our creative strategies., • Collaborate with cross-functional teams, including account management, media buying, and production, to deliver integrated creative campaigns that drive results., • Participate in client meetings to discuss campaign performance, creative recommendations, and strategic planning., • Contribute to the development and implementation of Hambi Media's overall creative vision and strategy., • Manage multiple projects at once, prioritising and delegating tasks as needed to ensure timely and effective delivery of client work., • Have the ability to confidently Write and edit ad copy and scripts for a variety of formats, including UGC, design, and video ads., • You will be responsible for creating intricate and in-depth briefs for user generated content (UGC) creators., • Ability to understand human psychology, sociology & why people buy things. Attitude: You, • Will take complete ownership of successes and failures, with a growth-first approach that prioritises client outcomes., • Commercially minded, always looking for ways to create more value for clients and the agency., • Confident in leading communications, setting the tone for client relationships, and influencing strategy., • Are entrepreneurial with the ability to see the bigger picture., • Have a proactive solution based mindset, allowing you to positively influence change., • Have exceptional attention to detail., • Confidence in building long-term relationships with your client base are able to work pro-actively prioritising tasks efficiently., • Enjoys participating in a collaborative office with regular team building events and social activities., • Go above and beyond., • Thrive in a fast paced startup environment., • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs., • Dynamic Culture: A fun, happiness-driven environment with regular team-building activities., • Hybrid working: We have a beautiful office in Oval, Central London.

Function: | Creative Writing | Storytelling | Brand Messaging Reports to: Head of Performance Location: Hybrid - Hambi Media HQ, Oval, Central London Compensation: £40,000 - £60,000 Overview: Hambi Media Ltd is now the leading performance creative agency for e-commerce brands in the UK, boasting a team of 40+ high-performing A-Players. With over £100M spent on creative across Meta and TikTok ads, our clients include Heights, Surreal, 47 Skin, Nutrition Geeks, Mindful Chef and many more. We’re proud to be one of the few D2C creative agencies housing in-house design, production, strategy, and UGC teams under one roof. Our small and fresh team was born in the world of advertising and film; bringing an exciting blend of creativity and ad strategy. We offer a range of bespoke top-of-funnel brand services for our clients, including performance and creative, high-production video, and design. As your growth partner, we strategise, ideate, create, and optimise exceptional creative content, including UGC, high-production, design, and motion graphic ads. We pride ourselves on being a one-stop performance creative solution, acting as an in-house creative team for our clients. The Role: As a Performance Creative Copywriter, you’ll write brand stories, scripts, ad copy, headlines, angles, and messaging frameworks across paid social, landing pages, and creative content. This role blends brand creativity with commercial intent, balancing storytelling with measurable outcomes. • 3+ years of experience in a content / creative strategy or social media marketing role, preferably in an agency setting, • Proven track record of developing successful creative campaigns, • Preferred experience working within performance creative, media buying or D2C/ E-commerce advertising, • Strong analytical skills and experience with data analysis and reporting, • Excellent communication and presentation skills, with the ability to clearly articulate creative ideas and strategies to clients and internal teams, • Strong attention to detail and ability to manage multiple projects at once, • Knowledge of digital marketing platforms, especially Meta, and understanding of performance marketing principles and theory Responsibilities: • Develop and execute social media performance creative strategies that align with our client's business objectives., • Conceptualise and execute performance creative campaigns for Meta ad campaigns (such as UGC, high-production ads, motion graphic ads and static design ads)., • Understand what makes creative convert and continually be looking to optimise creative performance within ad campaigns on Meta and Tiktok, familiarity with soft and hard ad matrices., • Scripting and briefing creative for D2C campaigns., • Utilise creative data to measure and report on campaign performance, and provide actionable insights and recommendations to optimise future campaigns., • Work closely with a Account Manager to ensure the quality and effectiveness of our creative deliverables ., • Stay up-to-date on industry trends, market research, and consumer insights to inform our creative strategies., • Collaborate with cross-functional teams, including account management, media buying, and production, to deliver integrated creative campaigns that drive results., • Participate in client meetings to discuss campaign performance, creative recommendations, and strategic planning., • Contribute to the development and implementation of Hambi Media's overall creative vision and strategy., • Manage multiple projects at once, prioritising and delegating tasks as needed to ensure timely and effective delivery of client work., • Have the ability to confidently Write and edit ad copy and scripts for a variety of formats, including UGC, design, and video ads., • You will be responsible for creating intricate and in-depth briefs for user generated content (UGC) creators., • Ability to understand human psychology, sociology & why people buy things. Attitude: You, • Will take complete ownership of successes and failures, with a growth-first approach that prioritises client outcomes., • Commercially minded, always looking for ways to create more value for clients and the agency., • Confident in leading communications, setting the tone for client relationships, and influencing strategy., • Are entrepreneurial with the ability to see the bigger picture., • Have a proactive solution based mindset, allowing you to positively influence change., • Have exceptional attention to detail., • Confidence in building long-term relationships with your client base are able to work pro-actively prioritising tasks efficiently., • Enjoys participating in a collaborative office with regular team building events and social activities., • Go above and beyond., • Thrive in a fast paced startup environment., • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs., • Dynamic Culture: A fun, happiness-driven environment with regular team-building activities., • Hybrid working: We have a beautiful office in Oval, Central London.

Function: | Meta Ads | Performance Creative | Content Strategy | Drive performance creative for D2C brands Reports to: Head of Performance Location: Hybrid - Hambi Media HQ, Oval, Central London Compensation: £40,000 - £60,000 Overview: Hambi Media Ltd is now the leading performance creative agency for e-commerce brands in the UK, boasting a team of 40+ high-performing A-Players. With over £100M spent on creative across Meta and TikTok ads, our clients include Heights, Surreal, 47 Skin, Nutrition Geeks, Mindful Chef and many more. We’re proud to be one of the few D2C creative agencies housing in-house design, production, strategy, and UGC teams under one roof. Our small and fresh team was born in the world of advertising and film; bringing an exciting blend of creativity and ad strategy. We offer a range of bespoke top-of-funnel brand services for our clients, including performance and creative, high-production video, and design. As your growth partner, we strategise, ideate, create, and optimise exceptional creative content, including UGC, high-production, design, and motion graphic ads. We pride ourselves on being a one-stop performance creative solution, acting as an in-house creative team for our clients. The Role: As a Content Strategist, you’ll develop content systems that drive measurable performance. You’ll analyse creative data, understand buyer behaviour, and translate insights into content frameworks, narratives, hooks, and scripts that generate results across Meta and TikTok. You’ll work with designers, editors, creators, and media teams to deliver end-to-end content direction. • 3+ years of experience in a content / creative strategy or social media marketing role, preferably in an agency setting, • Proven track record of developing successful creative campaigns, • Preferred experience working within performance creative, media buying or D2C/ E-commerce advertising, • Strong analytical skills and experience with data analysis and reporting, • Excellent communication and presentation skills, with the ability to clearly articulate creative ideas and strategies to clients and internal teams, • Strong attention to detail and ability to manage multiple projects at once, • Knowledge of digital marketing platforms, especially Meta, and understanding of performance marketing principles and theory Responsibilities: • Develop and execute social media performance creative strategies that align with our client's business objectives., • Conceptualise and execute performance creative campaigns for Meta ad campaigns (such as UGC, high-production ads, motion graphic ads and static design ads)., • Understand what makes creative convert and continually be looking to optimise creative performance within ad campaigns on Meta and Tiktok, familiarity with soft and hard ad matrices., • Scripting and briefing creative for D2C campaigns., • Utilise creative data to measure and report on campaign performance, and provide actionable insights and recommendations to optimise future campaigns., • Work closely with a Account Manager to ensure the quality and effectiveness of our creative deliverables ., • Stay up-to-date on industry trends, market research, and consumer insights to inform our creative strategies., • Collaborate with cross-functional teams, including account management, media buying, and production, to deliver integrated creative campaigns that drive results., • Participate in client meetings to discuss campaign performance, creative recommendations, and strategic planning., • Contribute to the development and implementation of Hambi Media's overall creative vision and strategy., • Manage multiple projects at once, prioritising and delegating tasks as needed to ensure timely and effective delivery of client work., • Have the ability to confidently Write and edit ad copy and scripts for a variety of formats, including UGC, design, and video ads., • You will be responsible for creating intricate and in-depth briefs for user generated content (UGC) creators., • Ability to understand human psychology, sociology & why people buy things. Attitude: You, • Will take complete ownership of successes and failures, with a growth-first approach that prioritises client outcomes., • Commercially minded, always looking for ways to create more value for clients and the agency., • Confident in leading communications, setting the tone for client relationships, and influencing strategy., • Are entrepreneurial with the ability to see the bigger picture., • Have a proactive solution based mindset, allowing you to positively influence change., • Have exceptional attention to detail., • Confidence in building long-term relationships with your client base are able to work pro-actively prioritising tasks efficiently., • Enjoys participating in a collaborative office with regular team building events and social activities., • Go above and beyond., • Thrive in a fast paced startup environment., • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs., • Dynamic Culture: A fun, happiness-driven environment with regular team-building activities., • Hybrid working: We have a beautiful office in Oval, Central London.

Did you know that some cat food contains as little as 4% meat? Cats are carnivores – they need meat to thrive – but cat food companies use powdered animal derivatives because it’s cheaper and easier, and they top it up with grains and fillers that cats find hard to digest. It’s all about shelf life and profit; not what cats really need. We do things differently at KatKin. We’re changing the cat food industry, with our 100% Fresh-cooked premium meat recipes, delivered to doorsteps everywhere. Each recipe is designed by our in-house vets and nutritionists, to be the very best (and tastiest) nutrition for cats. KatKin is building a global challenger brand in cat health and wellbeing, going after a $50B global market. Beyond the core product of Fresh food for cats, KatKin’s vision is to build a set of products and services for Cat Parents to manage their cat’s health. Everything from litter and treats, to digital health management for your cat. Today, KatKin is a UK D2C business that recently expanded into Retail and is planning to launch international markets, likely the US, from 2025 onwards. Millions of cat parents engage with KatKin every month, and as a Full-Stack Engineer at KatKin, you’ll work alongside our Engineering team in bringing our hardcore cat parent’s digital journey to life. You will work closely with our Director of Engineering, Product, Design, Data, and the rest of the Engineering team to help meet the day-to-day and long-term ambitions of KatKin and its customers. You will own and create the components and technology necessary to provide a best-in-class experience for cat parents whenever they visit our website or use our subscription service. We are a close-knit, focused team who are committed to consistently delivering high quality technology, on time, as part of a tech-driven mindset that lets us focus on building the right solutions for scaling our business into the future. Our current tech stack makes heavy use of TypeScript, particularly NextJS on the frontend, NestJS microservices on the backend with Prisma, and various other technologies and tools like Postgresql and RabbitMQ. This role will work from our London office in Farringdon 3 days a week. Delivering functionality across the entire stack, in line with our software requirements Evaluating and implementing new technologies to scale and streamline our software pipelines Working closely with our product team & stakeholders to build scalable, fit-for-purpose solutions for serving our customers Shared responsibility for the maintenance and quality of codebases and infrastructure Good familiarity with RESTful web services. Familiarity with CI/CD pipelines and tools, particularly Github Actions Strong Experience using or deploying into AWS and/or Kubernetes, using IaC tools such as Terraform or CDK Strong Experience working with monorepos and tooling such as NX/Lerna/Bazel. Excellent understanding of TypeScript, React and Node. Mission-driven, high energy and a natural sense of curiosity and urgency for results. A genuine passion for technology and KatKin’s mission. Experience working in a fast paced environment, taking ownership of features end to end, and balancing between velocity and technical quality. Experience within eCommerce and/or payments Good understanding of OOP and/or functional paradigms. Good understanding of software security, OWASP and scaling of software systems Good understanding of NextJS or other similar server-focused frontend metaframework. Bonus points for having used React’s server components API. Experience with Cypress/Playwright/any test automation tools and processes Familiarity or interest with observability and metrics tooling. You have a cat, or two or three! Competitive salary in the range of £75,000 - £100,000 Career-defining opportunity in being instrumental to scaling our brand, fast No egos and a small close-knit team 25 days of holiday every year plus your birthday off and an additional day for every year at KatKin 4 week WFA (work from anywhere) policy Hybrid working, up to 2 days WFH every week 12-weeks paternity / maternity leave Discount on KatKin fresh food and pantry products for your cat, and £500 for new cat parents Comprehensive AXA health insurance including optical and dental £800 yearly personal development budget Macbook Pro Company pension Regular company socials and lunch provided on Mondays All the fresh fruit, soft drinks, tea and coffee you can eat and drink; great banter and a cat (and dog) friendly office

Salary: £25,000 per annum (£25,500 on probation pass) Role type: Permanent Location: Remote First with requirement to attend an office day in Peterborough once a month Reports to: Repairs Manager, Operations About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (GreenGenUK, Geowarmth, The Little Green Energy Company and IMS) 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time The Role We’re looking for organised, proactive individuals who thrive in a fast-paced, evolving environment. The Repairs Team is central to our operations, managing customer repair requests across heating, plumbing, electrics, and appliances. Acting as the key link between customers, engineers, and suppliers, you’ll ensure issues are resolved efficiently and cost-effectively. While we work remotely, you’ll need to be based in or near Peterborough to attend monthly in-person team meetings. Shift patterns available Full time (37.5 hrs) 7.5 hour shifts on rotation, with working hours between 8:00-19:30 (including 1 full weekend in 3-4 on rotation). Responsibilities: Scheduling: Schedule appointments for engineers to attend customers’ properties to evaluate and resolve problems, liaising with both engineers and customers to find a suitable time. Inbound Calls: Take inbound calls from engineers on-site to assist them with their queries and provide live support. You might be required to take customer calls depending on the demand and the business requirements. Cost control process: Work through the cost control process with engineers, ensuring that repairs are completed efficiently and economically. Appointment scheduling: Check appointments are taking place as scheduled, and where they are not, update the customer and reschedule at the earliest opportunity. Assess engineer reports following the completion of a visit to determine next steps. Ordering: Order parts when needed, scheduling subsequent engineer visits where necessary to complete a fix. Outbound Calls: Make outbound calls to keep customers informed as to the status of their claim through each step until it has been resolved to their satisfaction, and communicate claim rejections to customers, explaining the reasons and exploring alternative solutions if applicable. Support: Support other operations teams when they reach out to get more information on repairs or claims. Collaboration: Work with our Network team to keep them informed about our engineers’ needs and requests and work with our Tech and Product teams to improve existing processes and tools and improve the automation of our processes. What we’re looking for Our ideal colleague will exhibit all of the following attributes: Experience: 12+ months working in a fast-paced Operations team with high volumes and multiple systems. Organisation: Highly organised and able to prioritise operational tasks for the best customer output. Initiative: A self-starter with a customer-centric mindset who gets a kick from resolving customers' problems. Decision-making: Confidence in making decisions and clearly communicating the reasoning and process behind the outcome. Discipline: Disciplined and organised with a keen eye for detail and an ownership mindset, ensuring no stone is left unturned in delivering great service. Multitasking: Enjoy multitasking and comfortable switching between calls, emails, systems, and tasks. Interpersonal skills: Strong interpersonal skills with an engaging and empathetic manner when communicating on the phone, in person, or in writing. Resilience: Resilient and able to handle difficult situations calmly and assuredly with customers over the phone, working to find the best outcome. Team player: Positive attitude, enjoys working collaboratively to resolve issues, and stays calm and focused on resolving the issue for customers and engineers. Extra Credit: Similar experience in insurance, maintenance and repairs company Our Recruitment Process: Please amend the below to the interview process you have for this role. Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Repairs Manager (1 hr) Final Interview: Final interview with a member of senior management or our senior leadership team (30mins) We have an ever expanding list of benefits that currently includes: 33 days holiday inclusive of bank holidays pro rata plus your an extra day for your birthday Flexible remote working - with requirement to attend our Peterborough office on a monthly basis Free boiler & home emergency cover with Hometree plus 40% discount for friends & family Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps. £300 Home office allowance Support for your mental health and wellbeing via _ Menopause support from _, including friends & family access Cycle to work scheme Regular team socials including Summer and Winter parties. FCA Code of Conduct At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business. As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry. Equal Opportunity Employer At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

Function: | Creative Strategy | UGC Direction | Paid Social Performance Reports to: Head of Performance Location: Hybrid - Hambi Media HQ, Oval, Central London Compensation: £40,000 - £60,000 Overview: Hambi Media Ltd is now the leading performance creative agency for e-commerce brands in the UK, boasting a team of 40+ high-performing A-Players. With over £100M spent on creative across Meta and TikTok ads, our clients include Heights, Surreal, 47 Skin, Nutrition Geeks, Mindful Chef and many more. We’re proud to be one of the few D2C creative agencies housing in-house design, production, strategy, and UGC teams under one roof. Our small and fresh team was born in the world of advertising and film; bringing an exciting blend of creativity and ad strategy. We offer a range of bespoke top-of-funnel brand services for our clients, including performance and creative, high-production video, and design. As your growth partner, we strategise, ideate, create, and optimise exceptional creative content, including UGC, high-production, design, and motion graphic ads. We pride ourselves on being a one-stop performance creative solution, acting as an in-house creative team for our clients. The Role: The DTC Strategist role blends creative thinking, psychology, and commercial strategy. You’ll identify behavioural insights, analyse performance, and build creative systems that scale profitably. You’ll shape messaging, hooks, content frameworks, and testing strategies for top DTC brands. • 3+ years of experience in a content / creative strategy or social media marketing role, preferably in an agency setting, • Proven track record of developing successful creative campaigns, • Preferred experience working within performance creative, media buying or D2C/ E-commerce advertising, • Strong analytical skills and experience with data analysis and reporting, • Excellent communication and presentation skills, with the ability to clearly articulate creative ideas and strategies to clients and internal teams, • Strong attention to detail and ability to manage multiple projects at once, • Knowledge of digital marketing platforms, especially Meta, and understanding of performance marketing principles and theory Responsibilities: • Develop and execute social media performance creative strategies that align with our client's business objectives., • Conceptualise and execute performance creative campaigns for Meta ad campaigns (such as UGC, high-production ads, motion graphic ads and static design ads)., • Understand what makes creative convert and continually be looking to optimise creative performance within ad campaigns on Meta and Tiktok, familiarity with soft and hard ad matrices., • Scripting and briefing creative for D2C campaigns., • Utilise creative data to measure and report on campaign performance, and provide actionable insights and recommendations to optimise future campaigns., • Work closely with a Account Manager to ensure the quality and effectiveness of our creative deliverables ., • Stay up-to-date on industry trends, market research, and consumer insights to inform our creative strategies., • Collaborate with cross-functional teams, including account management, media buying, and production, to deliver integrated creative campaigns that drive results., • Participate in client meetings to discuss campaign performance, creative recommendations, and strategic planning., • Contribute to the development and implementation of Hambi Media's overall creative vision and strategy., • Manage multiple projects at once, prioritising and delegating tasks as needed to ensure timely and effective delivery of client work., • Have the ability to confidently Write and edit ad copy and scripts for a variety of formats, including UGC, design, and video ads., • You will be responsible for creating intricate and in-depth briefs for user generated content (UGC) creators., • Ability to understand human psychology, sociology & why people buy things. Attitude: You, • Will take complete ownership of successes and failures, with a growth-first approach that prioritises client outcomes., • Commercially minded, always looking for ways to create more value for clients and the agency., • Confident in leading communications, setting the tone for client relationships, and influencing strategy., • Are entrepreneurial with the ability to see the bigger picture., • Have a proactive solution based mindset, allowing you to positively influence change., • Have exceptional attention to detail., • Confidence in building long-term relationships with your client base are able to work pro-actively prioritising tasks efficiently., • Enjoys participating in a collaborative office with regular team building events and social activities., • Go above and beyond., • Thrive in a fast paced startup environment., • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs., • Dynamic Culture: A fun, happiness-driven environment with regular team-building activities., • Hybrid working: We have a beautiful office in Oval, Central London.

Function: | Content Systems | UGC Direction | Paid Social Performance Reports to: Head of Performance Location: Hybrid - Hambi Media HQ, Oval, Central London Compensation: £40,000 - £60,000 Overview: Hambi Media Ltd is now the leading performance creative agency for e-commerce brands in the UK, boasting a team of 40+ high-performing A-Players. With over £100M spent on creative across Meta and TikTok ads, our clients include Heights, Surreal, 47 Skin, Nutrition Geeks, Mindful Chef and many more. We’re proud to be one of the few D2C creative agencies housing in-house design, production, strategy, and UGC teams under one roof. Our small and fresh team was born in the world of advertising and film; bringing an exciting blend of creativity and ad strategy. We offer a range of bespoke top-of-funnel brand services for our clients, including performance and creative, high-production video, and design. As your growth partner, we strategise, ideate, create, and optimise exceptional creative content, including UGC, high-production, design, and motion graphic ads. We pride ourselves on being a one-stop performance creative solution, acting as an in-house creative team for our clients. The Role: As a Paid Social Content Strategist, you’ll shape and execute content strategies built for performance. You’ll script UGC, create narrative structures, develop hooks, analyse performance, and guide content creation end-to-end. You work daily with creators, designers, editors, and media buyers to ensure content both performs and elevates the brand. • 3+ years of experience in a content / creative strategy or social media marketing role, preferably in an agency setting, • Proven track record of developing successful creative campaigns, • Preferred experience working within performance creative, media buying or D2C/ E-commerce advertising, • Strong analytical skills and experience with data analysis and reporting, • Excellent communication and presentation skills, with the ability to clearly articulate creative ideas and strategies to clients and internal teams, • Strong attention to detail and ability to manage multiple projects at once, • Knowledge of digital marketing platforms, especially Meta, and understanding of performance marketing principles and theory Responsibilities: • Develop and execute social media performance creative strategies that align with our client's business objectives., • Conceptualise and execute performance creative campaigns for Meta ad campaigns (such as UGC, high-production ads, motion graphic ads and static design ads)., • Understand what makes creative convert and continually be looking to optimise creative performance within ad campaigns on Meta and Tiktok, familiarity with soft and hard ad matrices., • Scripting and briefing creative for D2C campaigns., • Utilise creative data to measure and report on campaign performance, and provide actionable insights and recommendations to optimise future campaigns., • Work closely with a Account Manager to ensure the quality and effectiveness of our creative deliverables ., • Stay up-to-date on industry trends, market research, and consumer insights to inform our creative strategies., • Collaborate with cross-functional teams, including account management, media buying, and production, to deliver integrated creative campaigns that drive results., • Participate in client meetings to discuss campaign performance, creative recommendations, and strategic planning., • Contribute to the development and implementation of Hambi Media's overall creative vision and strategy., • Manage multiple projects at once, prioritising and delegating tasks as needed to ensure timely and effective delivery of client work., • Have the ability to confidently Write and edit ad copy and scripts for a variety of formats, including UGC, design, and video ads., • You will be responsible for creating intricate and in-depth briefs for user generated content (UGC) creators., • Ability to understand human psychology, sociology & why people buy things. Attitude: You, • Will take complete ownership of successes and failures, with a growth-first approach that prioritises client outcomes., • Commercially minded, always looking for ways to create more value for clients and the agency., • Confident in leading communications, setting the tone for client relationships, and influencing strategy., • Are entrepreneurial with the ability to see the bigger picture., • Have a proactive solution based mindset, allowing you to positively influence change., • Have exceptional attention to detail., • Confidence in building long-term relationships with your client base are able to work pro-actively prioritising tasks efficiently., • Enjoys participating in a collaborative office with regular team building events and social activities., • Go above and beyond., • Thrive in a fast paced startup environment., • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs., • Dynamic Culture: A fun, happiness-driven environment with regular team-building activities., • Hybrid working: We have a beautiful office in Oval, Central London.

Did you know that some cat food contains as little as 4% meat? Cats are carnivores – they need meat to thrive – but cat food companies use powdered animal derivatives because it’s cheaper and easier, and they top it up with grains and fillers that cats find hard to digest. It’s all about shelf life and profit; not what cats really need. We do things differently at KatKin. We’re changing the cat food industry, with our 100% Fresh-cooked premium meat recipes, delivered to doorsteps everywhere. Each recipe is designed by our in-house vets and nutritionists, to be the very best (and tastiest) nutrition for cats. KatKin is building a global challenger brand in cat health and wellbeing, going after a $50B global market. Beyond the core product of Fresh food for cats, KatKin’s vision is to build a set of products and services for Cat Parents to manage their cat’s health. Everything from litter and treats, to digital health management for your cat. Today, KatKin is a UK D2C business that recently expanded into Retail and is planning to launch international markets, likely the US, from 2025 onwards. Millions of cat parents engage with KatKin every month, and as a Full-Stack Engineer at KatKin, you’ll work alongside our Engineering team in bringing our hardcore cat parent’s digital journey to life. You will work closely with our Director of Engineering, Product, Design, Data, and the rest of the Engineering team to help meet the day-to-day and long-term ambitions of KatKin and its customers. You will own and create the components and technology necessary to provide a best-in-class experience for cat parents whenever they visit our website or use our subscription service. We are a close-knit, focused team who are committed to consistently delivering high quality technology, on time, as part of a tech-driven mindset that lets us focus on building the right solutions for scaling our business into the future. Our current tech stack makes heavy use of TypeScript, particularly NextJS on the frontend, NestJS microservices on the backend with Prisma, and various other technologies and tools like Postgresql and RabbitMQ. This role will work from our London office in Farringdon 3 days a week. Delivering functionality across the entire stack, in line with our software requirements Evaluating and implementing new technologies to scale and streamline our software pipelines Working closely with our product team & stakeholders to build scalable, fit-for-purpose solutions for serving our customers Shared responsibility for the maintenance and quality of codebases and infrastructure Good familiarity with RESTful web services. Excellent understanding of TypeScript, React and Node. Mission-driven, high energy and a natural sense of curiosity and urgency for results. A genuine passion for technology and KatKin’s mission. Experience working in a fast paced environment, taking ownership of features end to end, and balancing between velocity and technical quality. Experience within eCommerce and/or payments Good understanding of OOP and/or functional paradigms. Good understanding of NextJS or other similar server-focused frontend metaframework. Bonus points for having used React’s server components API. Familiarity with CI/CD pipelines and tools, particularly Github Actions Experience using or deploying into AWS and/or Kubernetes, using IaC tools such as Terraform or CDK Experience working with monorepos and tooling such as NX/Lerna/Bazel. Experience with Cypress/Playwright/any test automation tools and processes Familiarity or interest with observability and metrics tooling. You have a cat, or two or three! Competitive salary in the range of £55,000 - £75,000 Career-defining opportunity in being instrumental to scaling our brand, fast No egos and a small close-knit team 25 days of holiday every year plus your birthday off and an additional day for every year at KatKin 4 week WFA (work from anywhere) policy Hybrid working, up to 2 days WFH every week 12-weeks paternity / maternity leave Discount on KatKin fresh food and pantry products for your cat, and £500 for new cat parents Comprehensive AXA health insurance including optical and dental £800 yearly personal development budget Macbook Pro Company pension Regular company socials and lunch provided on Mondays All the fresh fruit, soft drinks, tea and coffee you can eat and drink; great banter and a cat (and dog) friendly office

Function: Performance Creative | Account Leadership | Pod Management Reports to: Account Director Location: Remote-first (1 day per month in-office - Hambi Media HQ, Oval, London) Compensation: £45,000 – £55,000 + Bonus + Benefits + 27 Days Holiday Overview: Hambi Media is the UK’s leading performance creative agency for D2C and e-commerce brands. With in-house strategy, production, UGC and design teams, we produce creative that doesn’t just look good - it drives growth. We’ve delivered over £100M worth of performance creative across Meta and TikTok for brands like Heights, Surreal, 47 Skin, Mindful Chef and Nutrition Geeks. Our Account Managers sit at the heart of delivery - owning communication, keeping momentum high, and ensuring launches land cleanly and on time. About the role: We’re hiring a Senior Account Manager to strengthen our middle management layer and lead pods at a higher standard. This role blends client leadership, team management, and delivery ownership. You’ll oversee a small group of high-value accounts while coaching Account Managers to perform consistently and confidently. You are not just “good with clients” - you know how to run accounts, lead people, and raise standards. What you'll be responsible for: Client & Commercial Leadership: • Own senior relationships across larger, higher-impact accounts, • Lead strategic client conversations, performance reviews and planning, • Guide clients through launches, pivots and scale moments, • Spot upsell, retention and growth opportunities Pod & People Management: • Line-manage Account Managers within your pod, • Coach AMs on communication, organisation and client ownership, • Raise delivery standards across accounts and workflows, • Support hiring, onboarding and development of AMs Delivery & Quality Control: • Oversee UGC and creative workflows across the pod, • Ensure launches are planned, resourced and executed cleanly, • Act as escalation point for delivery or client risk, • Maintain consistency across processes and client experience What you bring: • 4+ years’ experience in agency account management, • Proven experience managing or mentoring Account Managers, • Strong understanding of performance creative, UGC and launch cycles, • Confidence running senior client conversations independently, • Commercial awareness — retention, margin, and growth matter to you, • Calm authority — clients and teams trust your judgment Who you are: • A true manager - you enjoy leading people, not just accounts, • Standards-driven - you care about quality and consistency, • Accountable - you own outcomes across your pod, • Structured and decisive - you bring order and clarity, • A role model - AMs learn by watching how you operate, • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs., • Remote working with 1 day a month in London Head Office.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

Company description: Vitaflo (International) Limited For more than 25 years, Vitaflo has developed innovative specialised clinical nutritional products for inherited metabolic disorders, pediatric?kidney disease, and specialised diets such as the ketogenic diet. Vitaflo products offer patients choice, flexibility, and convenience. We combine the latest medical research, together with insights on changing modern lifestyles to best support patients in the compliance of restrictive therapeutic diets. Vitaflo continues its mission of Enhancing Lives Together with research and development at the heart of what we do. Job description: Founded in 1997, Vitaflo develops specialised clinical nutrition products for patients with inherited metabolic disorders, paediatric kidney disease and those requiring specialist diets, including the ketogenic diet. With a global presence, our research and innovation are driven by the needs of the patients we serve. Behind our products is a dedicated and collaborative team, united by a shared passion to make a meaningful difference to patients lives. This dedication is reflected in our people90% of employees said in our 2025 survey that they are proud to work at Vitaflo. Our mission, Enhancing Lives Together, sits at the centre of our business, guiding our decisions, our innovation, and our commitment to patients and their families. Quality Assurance Manage...

Full-Time Food Technician - Secondary School - Huyton Are you passionate about food, nutrition, and supporting young people in a practical learning environment?We're looking for a full-time Food Technician to join a friendly secondary school in Huyton, playing a key role in supporting engaging and safe food technology lessons. What you'll be doing: Preparing ingredients, equipment, and resources for Food Technology lessons Supporting teachers during practical sessions to ensure lessons run smoothly Maintaining a clean, safe, and well-organised food tech classroom Ensuring health & safety and food hygiene standards are followed at all times Supporting students during practical work and encouraging confidence and independence Managing stock, ordering supplies, and helping with food prep where required What we're looking for: Someone available to work full-time, Monday to Friday during term time Experience working in a school, kitchen, or food preparation setting (desirable but not essential) A good understanding of food hygiene and health & safety practices Confidence working with secondary-aged pupils (11-16) A reliable, organised, and proactive team player with a posi...

Company description: Vitaflo (International) Limited For more than 25 years, Vitaflo has developed innovative specialised clinical nutritional products for inherited metabolic disorders, pediatric?kidney disease, and specialised diets such as the ketogenic diet. Vitaflo products offer patients choice, flexibility, and convenience. We combine the latest medical research, together with insights on changing modern lifestyles to best support patients in the compliance of restrictive therapeutic diets. Vitaflo continues its mission of Enhancing Lives Together with research and development at the heart of what we do. Job description: Founded in 1997, Vitaflo develops specialised clinical nutrition products for patients with inherited metabolic disorders, paediatric kidney disease and those requiring specialist diets, including the ketogenic diet. With a global presence, our research and innovation are driven by the needs of the patients we serve. Behind our products is a dedicated and collaborative team, united by a shared passion to make a meaningful difference to patients lives. This dedication is reflected in our people90% of employees said in our 2025 survey that they are proud to work at Vitaflo. Our mission, Enhancing Lives Together, sits at the centre of our business, guiding our decisions, our innovation, and our commitment to patients and their families. International Registrati...

A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. As a Ward Hostess/Host you would provide a warm and welcoming environment for patients, every day is different and by facilitating patient's nutrition and hydration needs, you can make a real difference!. Our ideal War

Supply Catering Manager - The Wirral - September Start Academics, a reputable education recruitment agency, is seeking an experienced and dedicated Catering Manager for a long-term cover opportunity at a secondary education provider located in The Wirral. Salary: £160 - £180 per day (Dependent on experience) Contract Type: Full-time, Long-Term Cover (Term-time only) Start Date: September 2026 Are you a passionate culinary leader looking to make a meaningful impact on the health and well-being of young people? We are looking for an organized Catering Manager to oversee the effective daily operation of a busy kitchen and dining environment on The Wirral. You will lead a dedicated kitchen team to deliver nutritious, high-quality meals while maintaining excellent standards of food safety and quality. Role Overview Leadership: Oversee the day-to-day operation of the catering service, leading, motivating, and managing a diverse kitchen team. Quality & Nutrition: Supervise the preparation and delivery of high-quality, nutritious menus that meet healthy eating standards. Safety & Compliance: Ensure strict adherence to food safety, hygiene, COSHH, and health and safety regulations. Operations: Prioritize effectively to meet tight service deadlines during busy lunchtime periods, utilizing IT systems for stock control and basic administration. Requirements & Qualifications Experience: Proven experience working as a C...

SOCIAL MEDIA MANAGER Up to £50,000 + Annual Bonus | Speke, Liverpool | Hybrid Zachary Daniels are proud to be representing this client in the market. We are working with a large international nutrition brand to recruit a Social Media Manager. This Social Media Manager role is an exciting opportunity to take ownership of the brand's social media presence across key platforms. The Social Media Manager will be responsible for developing and executing engaging social strategies that grow brand awareness, build community engagement, and support commercial objectives across Meta, TikTok, Instagram, YouTube and emerging channels. As a Social Media Manager, you will lead the planning, creation and delivery of compelling social content that connects with customers and strengthens the brand's online presence. You'll use platform insights, audience data and trends to create high-performing campaigns while collaborating with creative, content and marketing teams to deliver consistent messaging. This Social Media Manager position offers real autonomy and influence. The Social Media Manager will play a key role in shaping the brand's social strategy, managing content calendars, driving engagement and ensuring the business stays ahead of emerging social trends. Benefits: • Competitive salary of £45000 to £50000, • Hybrid working model offering flexibility, • Clear progression ...

An established European player in advanced nutrition, known for combining research-led product development with high manufacturing standards. You'll take ownership of a UK territory, shaping how a well-established nutrition brand shows up across gyms, specialist retailers and ecommerce.

Job Title: Head of Department - Food & Nutrition Head of Department - Food KS3/4/5 Full Time Sevenoaks, Kent Start Date: September 2026 Contract or Permanent position available MPS TLR2A I am currently working with an excellent Grammar School in the Sevenoa

Content and branding: oversee the creation of channel‑adapted content (clinical nutrition education, vet‑channel marketing campaign, veterinary testimonials, user‑generated content…). In conjunction with the Marketing & Technical Director Nutrition, this function gives you responsibility for

About the Role: As a Food and Nutrition Teacher, you will deliver engaging Food and Nutrition lessons across Key Stages 3 and 4, fostering a love for cooking and developing students' understanding of healthy eating. We are seeking a dynamic and enthusiastic Food and Nutrition Teacher to join an Outs

Requirements A recognized teaching qualification (PGCE, QTS, or equivalent) with a degree in Food Technology, Nutrition, Home Economics, or a related field Proven experience teaching Food Tech / Nutrition specs up to GCSE and Vocational Level 3 Exceptional knowledge of kitchen health and safety legi

Ability to inspire students in the area of Food Preparation & Nutrition. Develop students' practical cooking skills, knowledge of nutrition, and food science principles. Contribute to the development of the Food Preparation & Nutrition curriculum and resources.

What We’re Looking For: A Bachelor’s or Master’s in Nutrition or Dietetics A “consultant-ready” profile with a genuine passion for engaging and communicating with stakeholders across all levels, both internally and externally.

Who You Are If this sounds like your kind of challenge, you might be who we’re looking for: A BSc in Nutrition or Dietetics (non-negotiable) Ideally an MSc in Nutrition, Dietetics, Public Health or similar or equivalent experience Around 8+ years of experience working with nutrition/public health

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 52-week non-sessional post i.To assist in the provision of a high quality cleaning service within Council buildings.Please download the Job Outline/Pers

Supply Cleaner (HWC), Various Locations.Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applic

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 52-week non-sessional post i.To assist in the provision of a high quality cleaning service within Council buildings.Please download the Job Outline/Pers

Part Time Public Area Cleaner - Liverpool.Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay.With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - i

Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK.We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment.We are currently looking for a dedicated and detail-oriented Mem

Full-Time / Part-Time / Seasonal.Join our One Great Team here at Haven as a Venue Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're seeking reliable, detail-oriented team members to keep our holiday park facilities shining.If you take pr

Part-Time / Seasonal - working Mondays and Fridays.Join our One Great Team here at Haven as an Accommodation Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're looking for reliable, detail-focused team members to take care of our accommod

Straight Forward Recruitment are currently recruiting for Production Operatives to work for our client based near Watton.Immediate Starts Available Hours: Monday to Thursday 7:30am – 4:30pm | Friday 8:00am – 3:00pm Duties Include: Working on production and assembly lines Packing and k

Retail Sales Assistant / Keyholder.Immediate start available - candidates must be available to start ASAP.Join an Exciting International Retail Brand.We are supporting a well-established international retailer with the continued growth of their Cheshire Oaks store and are looking for an enthusiastic

Sales Assistant (Entry Level) - Immediate Start.Full-Time Equivalent Availability Required.Step into success with a rapidly growing sales team in Liverpool!.Looking to start your career with clear pathways for career advancement.Based in Central Liverpool, our client's well-established company is cu

When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.Senior Health Care Assistant - Days.If youre an experienced Health Care Assistant looking to take your next career step

Mayfair Homecareare a leading live in care provider that stretches across the Midlands and surrounding areas.We at Mayfair Homecare, pride ourselves on placing our valued live-in care assistants at the core of what we do, so that in turn they are best equipped to support those who use our services.W

Our client, based in the Louth (LN11) area, is a leading European packaging company specialising in flexible and sustainable packaging solutions for some of the world's most respected brands.They are currently recruiting for a.As a Print Assistant, you will support the Printer in the day-to-day oper

Joining a growing manufacturing team, the.Production Operative – MCU Assembly.This is a hands-on role requiring precision, consistency and a strong focus on quality while working with sensitive components in a controlled production environment.Production Operative – MCU Assembly.Assembling mecha

Join Our Team as a Part Time Receptionist/Customer Service Advisor! Are you a friendly and reliable individual with a passion for helping others? Do you thrive in a dynamic environment where every day brings new challenges? If so, we want YOU to join our team as a Receptionist/ Customer Service Adv

We are currently recruiting reliable and motivated Production Operatives to join our client's busy manufacturing team based in Sunbury-on-Thames.Inspect finished products to ensure they meet quality standards.Pack products accurately and securely.Maintain a clean, safe, and organised working environ

Production Operative Days/Nights (12 Hour Shifts | 4 on / 4 off Rotation).We are seeking an experienced Extrusion Production Operative to join our night shift team within a busy manufacturing environment.You will play a key role in producing high-quality extruded products, ensuring production targe

Gap Personnel who are operating as an employment business are currently recruiting on behalf of our client for.We have excellent opportunities for work within a leading UK.Out client offers ongoing work with training and development.The purpose of the role is to:.Manufacture and pack food items in a

Slitting Operator – Louth (LN11 Area).They are currently recruiting for a.

Production Operative (Food Manufacturing).Monday to Friday, 15:00 – 23:30.Join A Growing Food Production Team in Taunton!.Are you passionate about hands-on work, take pride in delivering quality and thrive in a fast-paced environment? If so, we want you to join an expanding food production team!.W