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What you will do Reporting to the Global Service Desk Senior Manager, the IT Process Analyst supports the operation, governance cadence and continual improvement of IT service management (ITSM) processes across the firm. The role executes defined process activities, maintains process documentation and controls, and provides reporting and coordination to enable designated process owners and stakeholders to make decisions and drive outcomes. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The IT Process Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. Support the day-to-day running of assigned ITSM processes by following defined steps, keeping records up to date, completing basic compliance checks, and producing routine management information (MI). Flag risks, exceptions and decision points and escalate them to the appropriate process owner(s) or forum for direction and approval. Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.g., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.g., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and assigned to the relevant teams, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance, and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.g., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.g., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and confirm that tooling and reports support the documented process steps. Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. • Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Minimum 5+ years working within an IT environment. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Personal: Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and problem‑solving skills, with the ability to identify root causes and pragmatic solutions Confident communicator with the ability to influence and challenge constructively. Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Always promotes the firm's values and fosters collaborative working relationships with a wide range of people and departments. Degree qualified – preferred ITIL v4 Certification - preferred What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: _ Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing _

Job Title: Finance Manager Location: Corsham (3 days per week onsite) Contract Duration : UNTIL 30.09.2026 with possibility of extension Daily Rate : £ 600/day (Umbrella – Maximum) IR35 Status: Inside IR35 Security Clearance: SC Essential: Holds or is working towards recognised professional financial qualifications Proficient IT skills Strong financial governance and control In year budget and financial management Sound understanding of Government Finance principles Financial planning and forecasting expertise Experience with investment appraisals and business cases Charging / Billing experience Desirable: MOD / Defence background CP&F knowledge useful Finance Manager Delivery of long-term planning submissions (SPC Strategic Planning Cycle) and Annual Budgeting Cycle (ABC)), including options. Delivery of In-year Budget and Forecast, coordinating monthly submissions and commentary packs in line with the consolidated review timetable. Ensure accounts are robust, associated Project Account, asset delivery and inventory information is accurately maintained and reconciled and reporting (including Team Leader Review Financial Position and Management Validation and Audit File (MVAF) is delivered. Undertake reviews of Business Cases and financial accounting returns and processes and contribute to continuous improvement initiatives. Ensure delivery of a robust compliance and governance framework including discharge of effective financial requirements, Value for Money (VFM) and affordability scrutiny, assurance and financial concurrence within delegated authority. Effectively manage resources within area of responsibility to deliver VFM. Provision of Cost Models to support evaluation of industry bids and to provide robust evidence in support of financial approvals. Recharging Continued development of recharging models for Foundry Services and supporting instructions. Working with Service Groups to develop and validate financial MI to support recharging of Foundry Services to customers either through Direct or Indirect Billing. Co-ordination of indirect billing (financial journals) once recharging values have been agreed between project team and customers. Monthly reconciliation of recharging and input into the monthly forecast reviews. Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us on 0121 794 8181. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources on 0121 794 8181 TPBN1_UKTJ

Our NHS client based in the West Midlands require any Ophthalmology Cataract Consultant for 6 months to work 8. Programmed Activities * Direct Clinical Care (Clinics/Theatre & Admin): 8.

Collinson Group seeks a VP, CIL Business Performance and MI to lead FP&A, reporting, and data strategy across CIL.

Cloud transformation, digital modernisation, or legacy system migration projects. Experience with EDI, XML, JSON, middleware, or integration technologies. Support system implementations, enhancements, integrations, and migration projects.

The VP, CIL Business Performance and MI will be responsible for all CIL Financial Planning, MI, Data and performance reporting. Optimise use of Tagetik to reduce planning cycle time. We are focused on continually evolving our purpose driven, high performing culture, providing an environment where ou

Analyse existing processes and identify opportunities for improvement and optimisation.

You will play an integral part in transforming legacy platforms into scalable, cloud native solutions, including migration to Microsoft Dynamics and other advanced technologies. Familiarity with tools such as Jira, Confluence, Visio, or Lucidchart. Experience with ERP/MIS systems in manufacturing or

Microsoft Dynamics certifications. If you're looking for your next challenge supporting Microsoft Dynamics Business Central and business-critical applications, we'd love to hear from you. This is an exciting opportunity to support and enhance Microsoft Dynamics Business Central, Shopify, and the wid

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This is an excellent opportunity to join a forward-thinking organisation investing heavily in its Microsoft data ecosystem and cloud technologies. Develop and optimise cloud-based data solutions. Work with Azure SQL, Synapse Analytics and Microsoft Fabric.

Senior Field Engineer - Server, Networking and Storage experience.South East London and surrounding areas.Up to £40,000pa (depending on experience) + £5000 Car Allowance.Our client, who are a channel-only partner for IT third-party maintenance, are looking for a Senior Engineer to join their team.

Develop and optimise data pipelines across the analytics platform. Knowledge of Terraform or similar IaC tools. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.

Key Responsibilities of Finance Business Systems AnalystERP System Support & DevelopmentAct as the primary business support contact for Microsoft Dynamics NAV (Navision)Work with users across departments to improve ERP usage and business processesAssist with system configuration, testing, upgrad

We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.

Driver Hire Southampton is currently recruiting for a reliable and hardworking Night Warehouse Operative to join one of our well-established clients, a leading supplier specialising in paper goods and office supplies.About this Night Warehouse Operative role:.Sunday to Thursday shift pattern.Working

Early Morning Delivery Drivers Needed!.Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across the UK.Were looking for reliable, self-employed delivery drivers who are ready to hit the road and make an impact in their local community.Join a tea

A progressive, leading-edge UK consulting and technology organisation is hiring Data Engineers to deliver mission-critical work across defence and security programmes, building modern data platforms and production-grade pipelines that enable better decisions at pace. Hybrid working, with the team on

The Role: Manually unload lorries and quality check goods in Organise products into the correct storing areas, with Anglian procedures Maintain the warehouse, loading, unloading and skip areas to be clean and tidy Pick, prepare and cut plastic orders for despatch to our installation teams Maintain

Recruit4 are hiring for Warehouse Operatives to join our client, an award winning manufacturer based in Calne.These positions offer fantastic benefits, great pay rates and potential temporary to permanent positions, following on from a successful completion of a trial period.Job Duties for the Wareh

My client is looking for an experienced SQL Server Data Migration Engineer to join their remote team and deliver bespoke data onboarding, migration, and conversion projects. You will be responsible for designing and executing data migration solutions, ensuring the accurate, secure, and efficient tra

Lead the design, development, management and optimisation of data pipelines to ensure efficient data flows, recognising and sharing opportunities to reuse data flows where possible.

Experienced CyberArk Engineer with extensive expertise in designing, implementing, upgrading, and supporting CyberArk Privileged Access Management (PAM) solutions across both CyberArk Self-Hosted (On-Premises) and CyberArk Privilege Cloud (SaaS) environments.

Manage and troubleshoot Microsoft 365 and enterprise applications.

You'll be responsible for assessing, transforming and enabling the migration of metadata from legacy platforms into a modern data catalogue, ensuring critical defence data is discoverable, trusted and fit for future exploitation. Designing metadata mappings, transformation rules and migration approa

Ensure data quality, validation and integrity throughout the migration process. Support testing, deployment and ongoing optimisation. ETL/data migration and transformation.

Our Self-Employed Core Delivery Drivers play a crucial role in our operation, providing a reliable and committed delivery service across 6 days a week, Monday to Saturday. We're in the business of delivering promises as well as parcels therefore we're raising our game and giving you more reasons to

Data Engineering Lead required by our client an international educational establishment to provide the technical engine for the Value Management Office automating the visibility of portfolio performance and benefit realization across the organization.It is responsible for building and maintaining th

You will play an integral part in transforming legacy platforms into scalable, cloud native solutions, including migration to Microsoft Dynamics and other advanced technologies. Analyse and optimise end-to-end workflows, identifying opportunities for improvement. Work closely with internal developme

Inpost is one of the UK's largest parcel delivery networks, delivering millions of parcels every week across the UK, including to over 10,000 parcel lockers. You'll play a key role in getting parcels to our customers, providing a reliable and committed service Monday to Saturday and some Sundays dur

We are looking for reliable, committed individuals who take pride in their work to join our team of Self-Employed Couriers.

DELIVERY DRIVERS REQUIRED (SMALL VAN & LARGE VAN).Great earning potential - Up to £225.Great earning potential - Up to £225.Congestion Charges added to invoice if delivering 'in zone'.Flexible morning, daytime, afternoon and evening blocks available.All with the Flexibility of a Self-Employed Cont

Our Client based in WALTHAMSTOW, EAST LONDON are looking for Class 1 Delivery Drivers to join their busy team.What the role involves: Primarily multi-drop deliveries to our customer's stores.Reporting to a Transport Front Line Manager and ensuring the safe and timely delivery/collection of good

Mileage Reimbursement:Get paid £0.

Chippenham (Lacock), Wiltshire 4 on, 4 off shift pattern / 06.Temp to Perm Position £13.Company Transport is provided from Swindon or Chippenham.As a warehouse operative, you will assist in the completion of all customer orders being picked and loaded before the set departure time.Key Responsi

Great opportunity for a Counterbalance Forklift Driver in Devizes, Wiltshire.Permanent work with an immediate start, weekly pay and easy online application.Apply today and start work tomorrow!.Hiregiant are currently looking for a Counterbalance Forklift Driver to join the team in Devizes.You will b

Data Engineer (MOD DV) Salary: Approx £50,000 - £70,000 per annum (DOE) Locations: Corsham - hybrid depending on project requirements) CPS Group are working with a well-established technology consultancy delivering complex digital and infrastructure solutions into the UK Defence sect

Warehouse Operatives Required DN16 3UA.Keeping the store clean and organised.Following health and safety procedures.General warehouse duties as required.Previous warehouse experience is beneficial but not essential.Must be reliable, punctual, and have a good work ethic.Able to undertake manual hand