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Are you or have you been a plumber that is looking to continue working in the industry but away from the physical part of the role? Full Job Description \n\n Are you or have you been a plumber that is looking to continue working in the industry but away from the physical part of the role?About the RoleMy client is seeking a proactive and customer-focused After-Sales Assistant to join their growing team. This is an excellent opportunity for someone with a plumbing / technical background and strong problem-solving skills who enjoys working closely with customers to deliver exceptional after-sales support.As the primary point of contact for customers following product installation and delivery, you will play a key role in ensuring customer satisfaction, resolving technical issues, coordinating service activities, and supporting the ongoing performance of our products.Key ResponsibilitiesCustomer Support & Service Management\n \n • Act as the main point of contact for customers following product delivery.\n, • Manage service requests, customer enquiries, complaints, and technical support queries via telephone and email.\n, • Ensure customer issues are resolved efficiently and professionally.\n, • Build and maintain positive customer relationships to support long-term customer satisfaction and retention.\n Technical Support & Troubleshooting\n \n, • Diagnose and resolve mechanical, electrical, or software-related product issues.\n, • Provide remote technical assistance and troubleshooting support.\n, • Advise customers on product operation, maintenance, and best practices.\n Spare Parts & Service Coordination\n \n, • Liaise with warehouse and internal teams to arrange replacement parts and service requirements.\n, • Maintain accurate records relating to spare parts, service activities, and customer interactions.\n Documentation & Reporting\n \n, • Process and input service orders onto the ERP system, ensuring customer sales and purchase order information is accurately recorded.\n, • Produce service performance reports and assist with root cause analysis investigations.\n, • Identify recurring issues and trends to support continuous improvement initiatives.\n What We're Looking ForTechnical Knowledge\n \n, • Plumbing experience or knowledge is highly desirable.\n, • Understanding of Root Cause Analysis (RCA).\n, • Ability to read and interpret technical drawings.\n, • Awareness of relevant safety standards and procedures.\n Experience & Qualifications\n \n, • 2–5 years' experience in an after-sales, service engineering, technical support, or similar role.\n, • Previous experience in a customer-facing technical environment is preferred.\n Key Skills\n \n, • Strong diagnostic and troubleshooting abilities.\n, • Excellent verbal and written communication skills.\n, • Customer-focused approach with a commitment to delivering outstanding service.\n, • Strong organisational and time-management skills.\n, • Ability to prepare clear technical reports and documentation.\n, • Flexibility to travel to customer sites when required.\n Performance MeasuresSuccess in this role will be measured against:\n \n, • Service response times\n, • First-time fix rates\n, • Customer satisfaction scores\n \n

Experienced plumber needed for social housing maintenance in Bracknell.

Maintenance Plumber needed for a sports facility in Southampton. Responsibilities include plumbing maintenance, PPM, and reactive repairs.

Experienced plumber needed for maintenance work in domestic and retail properties. Responsibilities include repairs, installations, and reactive maintenance.

Seeking a skilled Maintenance Plumber for a stable, site-based role in Portsmouth within a facilities management team.

Seeking a qualified Maintenance Plumber for commercial building maintenance in Crawley, West Sussex. Responsibilities include reactive and planned M&E/Fabric maintenance, pipework, and water hygiene.

A permanent Plumber role in Southampton for a property maintenance contractor, focusing on social housing.

Plumber Multi-Trader needed for social housing repairs.

Seeking a multi-skilled carpenter/plumber for property maintenance with a company offering long-term contracts and consistent work.

Seeking a qualified Maintenance Plumber for a commercial building in Crawley, West Sussex, working a 4 on 4 off shift pattern (days and nights).

Skilled Maintenance Plumber needed for site-based plumbing tasks including repairs, maintenance, and installations within a prison service facility.

Commercial maintenance plumber needed for reactive property maintenance in North Yorkshire. Responsibilities include repairs, fault-finding, and maintenance in commercial buildings.

Rise Site Solutions are currently seeking an experienced hod carrier to help support our bricklayers for an on-going project in Milton Keynes.This role is key in making sure things are kept efficient and run smoothly so all candidates must be hard working and punctual.Requirements: - Full PPE (hard

The Reliability Maintenance Engineering (RME) team at Amazon is fundamental to our operations theyre the ones keeping vital machinery running at all times.

A fantastic opportunity has arisen for a maintenance technician to work for an internationally renowned engineering solutions provider based around the Slough area. Skills required for the job Maintenance Technician. Maintenance and repairs on a range of automated equipment.

We're so much more than an energy company.We're a family of brands revolutionising how we power the planet.One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positiv

We're looking for an experienced Gas Appliance Engineer to join our installation team.You'll be responsible for fitting a range of gas and electric appliances in customer homes, working directly with our delivery drivers to ensure every installation is completed to the highest standard.Ensure all wo

Due to rapid growth, we are looking to recruit an Electrician to join our workshop team, to undertake general maintenance and repair duties on our fleet of trailers.

You'll be working across a well-established MOD housing maintenance contract covering a compact local patch, giving you consistent work without excessive travel while opening the door to future progression. We also have positions for Gas Installers and Plumbers.

Conduct inspections, testing, and planned maintenance of electrical installations and fire safety systems.

Key job responsibilities - Proactive and preventative maintenance tasks on a wide range of site equipment - Carry out reactive repairs and fault diagnosis in a live distribution warehouse - Use the latest tools to maximise equipment effectiveness - Uphold all health and safety policies and practices

Company van & fuel card provided Mobile phone & uniform supplied Monday to Friday working Free onsite parking Company Pension Stable long-term work with a growing company Supportive team and management The Electrician Role: Working across a range of commercial and industrial environments Electrical

The Reliability Maintenance Engineering (RME) team at Amazon is fundamental to our operations theyre the ones keeping vital machinery running at all times.

Key job responsibilities - Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes - Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servic

Senior Maintenance Technician ELEC BIAS 3 Shift Pattern (8 Hour Shifts) Salary c£43,000 + Shift Supplement This is an excellent opportunity for an experienced Maintenance Technician with a minimum Level 3 Electrical Qualification to gain experience as a Senior Technician. You'll be involved in bot

The Army United Kingdom £27,282 a year (after training) Master your craft and learn to use it all over the world.As a full-time soldier, entry-level Carpenter in the British Army, youll: Plan carpentry and joinery tasks from sketches and apply them in field Learn to use and maintain workshop machin

Solar PV Electrician £280-£350 a day Are you an experienced Solar PV Electrician, looking to join a well established business within the renewable sector, where you will directly influence the trajectory of the company? On offer is the opportunity to join an expanding company, giving you the chanc

Commercial Gas & Plant Engineer Location: London & South East Salary: Up to £49,000 pa + bonus + company vehicle + excellent benefits Contract Type: Permanent Vector Recruitment Solutions are working with a fast-growing business within the Heat Networks sector, who are looking to appoint an

EICR Electrical Technician (Compliance Testing) Location:.Chesham, High Wycombe + travel across Buckinghamshire, Bedfordshire, Hertfordshire & surrounding counties.Salary : £44,819 + Excellent Benefits Van & Fuel Card included for business usage.Are you looking to join a growing, values-led organis

We are seeking a practical and confident Handyperson / Maintenance Operative to join our team at HMP Feltham, a young offenders institute (YOI) as an Escort / Fabric Operative. HMP Feltham runs like a self-contained city, it takes hundreds of people to keep it functioning, and as the Facilities Main

Electrical Technician (Kitchen & Bathroom Team) Location:.High Wycombe/Chesham with travel across Bucks, Beds & Herts.Van & Fuel Card provided (business use only* Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, were proud to be the largest h

We are seeking 3 Technicians to join a team carrying out window film maintenance across the TfL network. The role involves the installation, repair, replacement, and maintenance of window film on rolling stock, ensuring a high-quality finish and compliance with customer standards. Experience carryin

We are looking for Electricians capable of managing all aspects of installation, maintenance and repair across a wide range of properties.

An established building services contractor is seeking an experienced M&E Project Electrician to work across commercial and residential projects.The role involves installing, maintaining, testing and fault-finding on electrical systems within occupied buildings, while ensuring compliance with curren