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Our client is an Independent, award-winning Insurance Broker with longstanding client and Insurer relationships and access to Lloyds of London. We are a company where relationships, expertise, and exceptional service are at the heart of everything they do. Now part of a hugely successful group of companies who are a top 30 UK Broker, placing £350m+ Gross Written Premium annually. \n \n They are looking for a motivated and detail-driven Household & Residential Landlord Account Handler to become a key part of their growing team. \n \n In this role, you will work closely with a portfolio of valued clients, providing professional support across policy administration, renewals, new business opportunities and day-to-day account management. \n This is a fantastic opportunity to build your career within a supportive business that combines strong market presence with the friendly, collaborative culture that only a family-run company can offer. \n \n Key Skills Required \n\n • Working understanding of Household insurance policies to include bedroom rated and HNW requirements.\n, • Working understanding of Residential Landlords covers and associated requirements\n, • Knowledge of underwriting terms, policy wording, and coverage limits\n, • Ability to process mid-term adjustments, renewals, and claims queries\n, • Investigation skills to resolve policy issues and coverage gaps\n, • Clear communication with clients, brokers, and insurers; thinking pro-actively about risk and protection for the client\n, • Ability to explain complex policy details in simple terms\n, • Professional email and phone etiquette\n, • Strong listening skills to understand client needs\n, • Keeping track of deadlines (renewals, endorsements, documentation)\n, • Professional and trustworthy\n, • Team Player but able to work independently\n\n \n Computer & keyboard skills \n\n • Navigation of standard office PC Systems\n, • Essential working knowledge of Microsoft Word and Excel\n, • Working knowledge of insurer platforms systems. Use of Open GI(MISYS) would be beneficial\n, • Accurate data entry and documentation of customer information in line with Industry and FCA regulations and GDPR\n\n \n Salary, Benefits & Hours \n\n • Generous salary (depending on experience)\n, • Monday to Friday 8.30am to 5.30pm\n, • Parking Onsite\n, • 28 days holiday\n, • Pension\n, • Learning & Development Support\n\n

worked in the building industry also, so is used to managing building issues and liaising with the relevant parties/stakeholders etc. \n \n Property Manager (Residential Lettings) \n Location: Richmond, SurreySalary: £33,000 – £38,000 per annum + Performance BonusHours: Monday to Friday, 9am-5:30pm – 8.5 hours per day (including 1-hour lunch break) with some Saturdays 9am-3pm (a day off in the week is provided)Holiday: 20 days initially (rising to 25 days) + Bank HolidaysStart Date: Immediate start available (Latest start: late August / early September 2026) \n About the Role: \n We are seeking an experienced and driven Residential Property Manager to oversee the daily operations of a busy property management department. In this role, you will manage a dedicated portfolio of residential properties, balancing hands-on maintenance coordination, strict legal compliance, and exceptional customer service. \n This is an excellent opportunity for a professional who thrives in a fast-paced environment and enjoys building strong relationships with landlords, tenants, and contractors. \n Key Responsibilities: \n\n • Daily Operations: Manage the day-to-day running, general administration, and electronic record-keeping for your assigned portfolio.\n, • Maintenance & Projects: Coordinate contractors for daily reactive repairs and oversee major refurbishment projects.\n, • Compliance Management: Ensure all properties meet strict UK statutory regulations, specifically tracking and renewing EPCs, EICRs, and Gas Safety Certificates (GSI).\n, • Property Inspections: Carry out routine site visits to identify maintenance or compliance issues, implementing swift corrective actions.\n, • Tenancy Lifecycle: Manage end-of-tenancy processes, including check-outs, deposit negotiations, and property turnarounds.\n, • Conflict Resolution: Act as the primary point of contact to handle complex queries, tenant complaints, and landlord updates professionally.\n, • Financial Administration: Process contractor invoices accurately into our property management software and prepare regular operational reports.\n\n What We Are Looking For: \n\n • Experience: Proven property management experience within a residential lettings environment is essential, or experience working in the building industry - managing building issues and liaising with the relevant parties/stakeholders etc.\n, • Qualifications: ARLA Level 3 qualification is highly desirable, though not essential for candidates with strong industry experience.\n, • Communication: Exceptional verbal and written English, with the ability to build trust and resolve disputes confidently.\n, • Skills: Strong administrative skills, great attention to detail, and proficiency in MS Word, Excel, and Outlook.\n, • Attributes: A smart, well-presented team player who can also work autonomously.\n, • Licence: A clean, valid driving licence is required to conduct property inspections.\n\n What We Offer \n\n • Competitive base salary up to £38k plus bonus potential.\n, • Growing holiday allowance from 20 to 25 days over time.\n, • A supportive, collaborative team environment.\n

Portfolio Surveyor - Commercial units \n A commercial property developer and investment company are seeking a portfolio surveyor to support their commercial portfolio across the Southeast of England, based out of their Heathrow office. \n Their portfolio is around 450,000 sq ft, made up of 32 commercial buildings across 12 sites, all located within easy access of the M25. \n Portfolio Surveyor - Role \n Management of mostly commercial units across the Southeast, this is an office-based role. \n Portfolio Surveyor Responsibilities: \n\n • Within your allocated portfolio to manage all professional property matters such as renewals, rent reviews, lease breaks, lease assignments, sub-lettings etc.\n, • To be the principle contact to the occupying client and to always provide a professional and high level of service.\n, • To carry out regular and detailed inspections of your allocated portfolio liaising closely with the Facilities Manager.\n, • To be instrumental in the financial control of the service charges of your portfolio working in conjunction with the allocated Property Accountant and Facilities Manager. To deal with service charge budget setting and annual reconciliations.\n, • To carry out some building surveyor tasks and have a good understanding of facility management matters.\n, • To work in conjunction with the rating team on business rates matters\n, • To provide support and guidance to allocated Building Managers\n, • To ensure compliance with Health & Safety and all other statutory requirements\n\n The Portfolio Surveyor \n The successful Portfolio Surveyor will ideally have: \n\n • Several years' experience in commercial property management\n, • Strong knowledge of landlord and tenant matters\n, • Experience managing commercial property portfolios\n, • Excellent communication and negotiation skills\n, • A keen eye for detail and a proactive approach\n, • Strong team-working skills\n, • The ability to manage competing priorities across a varied portfolio\n, • MRICS qualification or working towards chartership would be advantageous\n\n In Return? \n Salary: £60,000 - £70,000 \n\n • 25 days annual leave 4% pension\n, • Sickness Scheme, death in service (3X Annual Salary)\n, • Free parking\n\n If you are a commercial portfolio surveyor, considering your career opportunities please contact Megan Cole at Brandon James \n REF: 22254MC

Household & Residential Landlord Account Handler \n Salary: £35,000 – £40,000 (DOE) \n Hours: Monday–Friday, 8:30am–5:30pm \n Location: Isleworth \n Job Type: Full-time, Permanent \n \n About the Company \n An award-winning, independent insurance brokerage established in 1972 is looking to expand its team. With access to Lloyd’s of London and long-standing relationships with clients and insurers, this family-run business is known for its expertise, personal service, and supportive team culture. \n The Role \n As a Household & Residential Landlord Account Handler, you will manage a portfolio of valued clients, providing high-quality support across: \n • Policy administration \n • Renewals \n • New business opportunities \n • Mid-term adjustments \n • Day-to-day account management \n • Handling general queries and resolving coverage issues \n \n Key Responsibilities \n • Manage Household and Residential Landlord policies \n • Process renewals, MTAs, endorsements and documentation \n • Handle claims queries and liaise with insurers \n • Identify opportunities for new business and policy improvements \n • Provide clear, professional communication to clients \n • Ensure compliance with FCA, GDPR and internal procedures \n \n Skills & Experience \n • Experience within Household insurance (including bedroom-rated and HNW) \n • Understanding of Residential Landlord policies \n • Knowledge of underwriting terms and policy wording \n • Ability to explain complex information in a simple and clear way \n • Excellent client communication skills (email and phone) \n • Strong organisation and attention to detail \n • Able to work well independently and as part of a team \n \n \n IT Skills \n • Confident with standard PC systems \n • Good working knowledge of Microsoft Word & Excel \n • Experience using insurer platforms (Open GI/MISYS desirable) \n • Accurate data entry skills \n \n Benefits \n • 28 days holiday \n • Pension \n • Learning & development support \n • Onsite parking \n • Supportive, long-standing team

\n Director of Housing Property & Investment – South West Council\n Salary: £1,000 per day PAYE / £1,350 per day Umbrella. \n Contract: Ongoing Temporary Contract | Full Time. Key Responsibilities\n \n • Provide strategic leadership across Housing Property, Asset Management and Investment Services.\n, • Lead the delivery of the Housing Revenue Account (HRA) capital programme and long–term asset investment strategy.\n, • Oversee responsive repairs, planned maintenance, mechanical & electrical services, building safety and compliance functions.\n, • Ensure the Council meets all statutory landlord, building safety and regulatory obligations.\n, • Drive improvements in asset performance, stock condition intelligence and data–led investment planning.\n, • Lead major capital works and housing improvement programmes to improve the quality, safety and sustainability of the housing stock.\n, • Manage significant revenue and capital budgets, ensuring value for money and strong financial governance.\n, • Develop effective relationships with elected members, senior stakeholders, contractors, regulators and residents.\n, • Provide inspirational leadership to multidisciplinary teams, embedding a culture of high performance, continuous improvement and resident focus.\n Essential Requirements\n \n, • Significant experience operating at Director or equivalent senior leadership level within Housing Property, Asset Management or Property Services.\n, • Extensive knowledge of housing legislation, building safety, landlord compliance and construction regulations.\n, • Proven track record of leading large–scale capital investment programmes and housing asset strategies.\n, • Strong understanding of HRA business planning, financial management and capital programme delivery.\n, • Experience leading repairs, maintenance, compliance and building safety services.\n, • Demonstrable experience delivering organisational change and service transformation.\n, • Strong leadership, communication and stakeholder management skills, with experience working alongside elected members and executive leadership teams.\n, • Degree qualified (or equivalent experience) with a relevant professional qualification desirable.\n \n #J-18808-Ljbffr

Homelessness Caseworker & Housing Needs Location: Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW Salary: £21.41 per hour Working Modal: Hybrid About the Role: A Homelessness Caseworker is responsible for managing a caseload of residents at risk of or experiencing homelessness, delivering assessments, housing advice and statutory decisions in line with the Homelessness Reduction Act 2017. The role focuses on prevention, relief and move-on by developing Personalised Housing Plans, coordinating support, and helping residents access suitable accommodation, including the private rented sector and temporary accommodation. Working in a fast-paced environment, the Caseworker ensures high-quality, compliant casework, supports residents with complex needs and collaborates with partners to achieve sustainable housing outcomes. As a Caseworker within Housing Needs and Homelessness, you will play a key role in delivering proactive, person-centred housing solutions, ensuring statutory duties are met while helping residents achieve long-term housing stability and independence. What You’ll Be Doing: You will manage a varied and demanding caseload across homelessness prevention, relief and main duty work, including: -Carrying out homelessness assessments and making statutory decisions (including S.184 decisions) -Delivering prevention and relief duties under the Homelessness Reduction Act 2017 -Developing and reviewing Personalised Housing Plans (PHPs) with residents -Providing housing advice on tenure security, housing options, benefits and prevention pathways -Supporting access to temporary accommodation where necessary -Working with Housing Benefit teams on Discretionary Housing Payments (DHP) -Supporting move-on into sustainable accommodation, including PRS and social housing -Managing complex casework involving safeguarding, risk and vulnerability -Coordinating multi-agency support with Adult Social Care, Children’s Services, health and voluntary partners -Attending case conferences, MARAC/MAPPA meetings and other multi-agency forums -Maintaining accurate, timely and GDPR-compliant case records -Supporting investigations, complaints, FOI requests and Ombudsman enquiries -Contributing to homelessness strategy, policy development and service improvement -Participating in emergency out-of-hours housing rota (where required) About the Service: The Housing Needs and Homelessness Service delivers vital support to residents at risk of homelessness, ensuring legal duties are met while promoting prevention-focused, customer-centred solutions. The team works closely with internal services and external partners to reduce homelessness, improve housing outcomes and strengthen community wellbeing. What We’re Looking For: Essential Requirements -Experience working in a front-facing housing, homelessness or customer assessment role -Strong knowledge of homelessness legislation and housing options -Ability to manage a caseload and deliver high-quality statutory casework -Experience of multi-agency working and partnership coordination -Strong communication, negotiation and conflict resolution skills -Ability to work under pressure and manage competing priorities -Excellent IT and case management system skills -Understanding of safeguarding principles and risk management -Ability to produce accurate, legally compliant written decisions and records -Commitment to delivering customer-focused, outcome-driven services Desirable -Relevant qualification (NVQ, Diploma or degree in housing or related field) -Knowledge of local authority housing allocations and social housing systems -Experience of private sector housing solutions and landlord engagement -Full driving licence and access to a vehicle -Evidence of ongoing professional development -Key Strengths for Success -Analytical and solution-focused approach -Strong interpersonal and influencing skills -Ability to work independently while contributing to team goals -Commitment to continuous improvement and service excellence -Sensitivity when working with vulnerable residents and complex needs Why Join Us? This is an opportunity to make a meaningful impact on the lives of residents experiencing housing crisis. You will be part of a supportive and forward-thinking service committed to preventing homelessness, improving housing outcomes and delivering high-quality statutory services

Domestic Gas Engineer – Leading Social Housing Contractor Uxbirdge & Surrounding Areas Competitive Salary + 28 Days Holiday + Up to 10% Pension Permanent PAYE | Company Van + Fuel Card Are you an experienced Domestic Gas Engineer looking for a secure, long-term PAYE role focused purely on servicing work, with great benefits and a supportive employer? Join a well-established Social Housing contractor and enjoy a stable, structured working environment with consistent service-based work. ⭐ Why This Role is Great for Gas Engineers (Service Only Focus) • Structured, planned workload – focused on servicing and maintenance with minimal reactive breakdown pressure • Long-term security – stable PAYE role with strong benefits and pension • Service-focused role – carrying out annual gas safety checks and boiler servicing across social housing properties • Supportive environment – clear daily schedules, dedicated planning teams, and organised workloads • Consistent routine – ideal for engineers who prefer planned service work over emergency repairs ⭐ What’s on Offer • Competitive salary • 28 days holiday including bank holidays • Contributory pension scheme • Enhanced family-friendly leave options • Company van and fuel card • Uniform and PPE provided • Bike2Work Scheme • Flexible working options • 24/7 Virtual GP service for employees and family • Employee Assistance Programme (EAP) available 24/7, 365 days a year • Home & electronics salary sacrifice scheme ⭐ Role Responsibilities – Service Engineer (No Repairs Focus) As a Service Engineer, you will: • Carry out annual boiler servicing and landlord gas safety checks across social housing properties • Complete planned maintenance visits in line with compliance and safety standards • Ensure all appliances are operating safely and efficiently in accordance with Gas Safety regulations • Record and update job information accurately using company systems • Identify and report any additional defects or follow-up work required during service visits • Maintain high standards of workmanship, safety, and customer care at all times • Communicate clearly with residents and the planning team regarding appointments and visit outcomes • Work independently, managing your daily workload efficiently ⭐ Ideal Candidate • Valid ACS and relevant gas qualifications • Full UK Driving Licence (less than 6 points) • Experience in domestic servicing and breakdown work (servicing focus preferred) • Strong attention to detail and commitment to compliance • Excellent customer service skills and professional approach • Comfortable working independently in occupied social housing properties This role is ideal for a Gas Engineer who prefers structured, service-only work with stable hours, strong support, and a long-term career within a reputable social housing contractor. Apply now for a confidential discussion

Job Title: Gas EngineerLocation: West LondonSalary: £40,000 - £50,000 per annumJob Type: Permanent, Full TimeEstablished in 2011, Richmond Park Plumbers has been providing trusted plumbing and heating services across West London for over 15 years. We are a family-run business with extensive industry experience and a strong reputation for reliable, professional service. Our customers trust us because we take pride in doing the job properly.We're currently looking for an experienced Gas Engineer to join our friendly, well-established team in West London on a full-time basis, with an immediate start available.This is a great opportunity for a skilled engineer with strong experience in reactive heating and plumbing maintenance. The ideal candidate will have at least 5 years' experience.We pride ourselves on running an organised, supportive, and friendly working environment, covering mainly West London and Surrey.If you are looking to develop your career with a trusted local company that values high standards, reliability, and excellent customer service, we would love to hear from you.About the role:The main focus of this role will be carrying out landlord gas safety inspections and boiler servicing. The role will also include reactive maintenance, fault finding, diagnostics, and repairs on heating systems, boilers, HIU units, hot water cylinders, and general plumbing systems.This is a day-shift role only with the ideal candidate based in or around West London.We work exclusively in private residential properties, with no site work or council work required.Key duties:Carry out gas safety inspections and boiler servicing in line with legal and safety requirements for private landlordsProvide clear electronic reports to the office, detailing completed work and any recommended follow-up worksMaintain accurate records of inspections, servicing, repairs, and gas safety certificates issuedCarry out fault finding, diagnostics, and repairs on boilers, heating systems, and plumbing systemsAbout you:Strong competence with flue gas analysers, boiler fault finding, and heating system diagnosticsExcellent customer service skills, with a polite, professional, and friendly approachOwn hand tools required; some larger tools can be providedFull, clean UK driving licenceMust be able to pass a DBS background checkValid ACS domestic gas qualificationsWhat we offer:Company van, fuel card, and uniform providedElectronic scheduling with postcode-based planning to help reduce travel time21 days' holiday per year plus Bank Holidays, with one additional day added each year up to a further 5 daysParking and congestion charges paidCompany social eventsOptional additional hours are available, including weekend work and emergency evening callouts, for engineers who would like to earn morePlease click on the APPLY button to send your CV for this role.Candidates with experience of; Gas Safe Registered Engineer, Heating Engineer, Experienced Gas Engineer, Central Heating Engineer, Plumber, Boiler Service/Installation, Gas Safe Engineer, Heating Maintenance Engineer, Boiler Repairs, Heating Engineer, Heating Installation Engineer also be considered for this role.TPBN1_UKTJ

Example Recruitment Group is currently recruiting on behalf of a well-established national heating contractor operating within the local authority sector. They have a vacancy for a qualified domestic heating engineer to cover the North West London area carrying out servicing, fault finding, and repairs within domestic social housing properties on a local housing association contract. The Role: Landlord Gas Safety Checks (CP12s) Fault finding and repairs on central heating systems. Providing high levels of customer care when dealing with tenants and clients Ensure all Health & Safety requirements and legislation are followed including Risk Assessments, Safe Systems of Work, and COSHH records Requirements: 2 years’ experience as a qualified gas/heating engineer Experience in servicing boilers, and gas appliances as well as strong fault-finding/diagnostic and repair skills. ACS qualifications incl. CCN1, CENWAT, CKR1 & HTR1 Full UK Driving Licence No unspent criminal convictions (DBS Check to be carried out on offer of employment) The Package: 40 hours per week Monday to Friday Overtime paid at hourly rate Van, tools, PPE/uniform, and PDA provided. Salary: £35,000 - £50,000 per annum (DOE & Qaulifications) Out of Hours call out on rota basis. Paid either on price per job or hourly decided by engineer Monthly bonus OTE £60,000+ per annum 20 days holiday plus bank holiday (holiday entitlement increases with service) Pension scheme Employee wellbeing programme Service level awarded annual leave Enhanced maternity and paternity packages Dental/Healthcare cash plan Company platform for development & career progression Team social activities To apply for this vacancy please use an up-to-date CV and one of our team will be in touch. Domestic, Heating, Gas, Maintenance, Engineer

They are looking for a motivated and detail-driven Household & Residential Landlord Account Handler to become a key part of their growing team.

worked in the building industry also, so is used to managing building issues and liaising with the relevant parties/stakeholders etc. Property Manager (Residential Lettings) Location: Richmond, Surrey Salary: +pound;33,000 +ndash; +pound;38,000 per annum + Performance Bonus Hours: Monday to Friday, 9am-5:30pm +ndash; 8.5 hours per day (including 1-hour lunch break) with some Saturdays 9am-3pm (a day off in the week is provided) Holiday: 20 days initially (rising to 25 days) + Bank Holidays Start Date: Immediate start available (Latest start: late August / early September 2026) About the Role: We are seeking an experienced and driven Residential Property Manager to oversee the daily operations of a busy property management department. In this role, you will manage a dedicated portfolio of residential properties, balancing hands-on maintenance coordination, strict legal compliance, and exceptional customer service. This is an excellent opportunity for a professional who thrives in a fast-paced environment and enjoys building strong relationships with landlords, tenants, and contractors. Key Responsibilities: Daily Operations: Manage the day-to-day running, general administration, and electronic record-keeping for your assigned portfolio. Maintenance + Projects: Coordinate contractors for daily reactive repairs and oversee major refurbishment projects. Compliance Management: Ensure all properties meet strict UK statutory regulations, specifically tracking and renewing EPCs, EICRs, and Gas Safety Certificates (GSI). Property Inspections: Carry out routine site visits to identify maintenance or compliance issues, implementing swift corrective actions. Tenancy Lifecycle: Manage end-of-tenancy processes, including check-outs, deposit negotiations, and property turnarounds. Conflict Resolution: Act as the primary point of contact to handle complex queries, tenant complaints, and landlord updates professionally. Financial Administration: Process contractor invoices accurately into our property management software and prepare regular operational reports. What We Are Looking For: Experience: Proven property management experience within a residential lettings environment is essential, or experience working in the building industry - managing building issues and liaising with the relevant parties/stakeholders etc. Qualifications: ARLA Level 3 qualification is highly desirable, though not essential for candidates with strong industry experience. Communication: Exceptional verbal and written English, with the ability to build trust and resolve disputes confidently. Skills: Strong administrative skills, great attention to detail, and proficiency in MS Word, Excel, and Outlook. Attributes: A smart, well-presented team player who can also work autonomously. Licence: A clean, valid driving licence is required to conduct property inspections. What We Offer Competitive base salary up to +pound;38k plus bonus potential. Growing holiday allowance from 20 to 25 days over time. A supportive, collaborative team environment.