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Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Warner Bros. Discovery (WBD) Sports Europe represents WBD’s portfolio of sports brands, channels, and platforms in Europe. It collectively engages 130 million people every month, reaching fans and broad audiences in more than 200 markets and in 20 languages across all platforms where consumers are spending time: free-to-air TV, pay-TV, streaming, online and social. WBD Sports Europe includes the much-loved consumer brands Eurosport and TNT Sports in the UK and Ireland, as well sports programming and content on WBD’s free-to-air TV networks and streaming on HBO Max. They connect audiences with the greatest sporting events in the world. This includes being the Home of the Olympics Games in Europe; tennis’ Grand Slams; cycling’s Grand Tours, more than 1,000 live cycling broadcasts per year, the WHOOP UCI Mountain Bike World Series; the PGA TOUR year-round in some markets; the FIM Endurance World Championship; The Ocean Race; the FIM Speedway GP and every major winter sports World Championship and World Cup event. Your new role... As Warner Bros. Discovery Inc’s portfolio continues to grow – around the world and across platforms – the Global Technology & Operations team is building media technology and IT systems that meet the world class standard for which Discovery is known. GT&O builds, implements and maintains the business systems and technology that are critical for delivering Warner Bros. Discovery’s products, while articulating the long-term technology strategy that will enable Warner Bros. Discovery’s growing pay-tv, digital terrestrial, free-to-air and online services to reach more audiences on more platforms. From Amsterdam to Singapore and from satellite and broadcast operations to SAP, we are driving Discovery forward on the leading edge of technology. You will mainly be involved on WBD Sports. The channels moved in a technology transformation for all his equipment home of all countries in Europe based on a hybrid architecture on premise and cloud. London and Paris team manage the engineering and support of this new group surrounded by two playout center and all the markets in Europe from Eurosport. If you’re not afraid by the new technologies and you want to be part of a dynamic and international team, join us in the heart of the channel sport broadcast in 22 languages. Your role accountabilities... As part of the M2P Engineering team, this role provides Tier 2 support and engineering expertise for MAM and post-production platforms within a virtualized hybrid on-premises and cloud environment. Support: Tier 2 support Manage tickets escalated from Level 0 and Level 1 support teams Coordinate incident and problem follow-up with internal and external teams Follow up update on platform day to day with the support Tier 1 Plan maintenance activities Upgrade phases and reboot action coordination Monitor and maintain the overall health and performance of the platform Engineering: Manage short-term engineering project Collaborate with tier3 engineering team Gather workflow requirements from WBD Sports, TNT Sports and Eurosport offices Produce workflow, project and engineering documentation Design centralized workflows across MAM and Post-Production platforms Support users through change management and new projects implementation Qualifications & Experiences.. Degree in Technology, Engineering, Broadcast, or a related field Fluent written and spoken English French language skills are desirable Strong communication skills Adaptability to work in a fast-paced and continuously changing environment Ability to perform effectively under pressure, particularly when supporting production teams during live events Self-motivated and collaborative team player with a strong commitment to delivering high-quality customer service Excellent troubleshooting, analytical and problem-solving skills Minimum of 3 years of experience in Broadcast Technology in a support or engineering role Experience in Sports, News, Production and Documentary environments Experience with MAM and Post-Production tools Extensive Broadcast technical background (IP video 2110, AES 67, NMOS, video and audio formats and codec…) Good understanding of IT technologies and the associated challenge (network, virtualization, storage, cloud services, security…) Monitor emerging technologies and industry trends to ensure systems remain efficient, scalable, and aligned with business growth Nice to have Basic scripting and development skills Knowledge of AWS services Knowledge of microservices architecture General Work on shift (evening and weekend) Night work may be required depending on live events On-call rotation Based in London, UK Minimal travel expected Permanent contract #TECH Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at _ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our _ for instructions to submit your request.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The role of the Sound Supervisor is to perform sound duties at the highest level and provide supervision of your production crew and its systems. As part of the team, this role will significantly contribute to the effective delivery of sound & communications, that service the requirements of all Sky and some third-party channels, using the resources of Sky Sports. You will be proactive in maintaining Sky’s position as an industry leader in sound production, including planning and implementing changes to our working practices. The role provides support to the managers of an exceptionally skilled and highly motivated operational team, who work together to deliver excellence. We're hiring for three roles in total – two permanent positions and one fixed-term contract (12 month FTC). What you’ll do: To provide professional audio services to Sky and third-party clients. Work with our studio team to produce a cohesive and balanced programme sound mix for the viewer. Set up and be responsible for the Studios communications systems, to facilitate the effective operation of the production environment. Work closely with Production Teams to plan audio requirements for each event. Proactively assist in the management of facilities and equipment. Reporting any technical failures through the agreed procedures and channels within Sky. Supervise our sound crew within the operational environment, providing mentorship and training where applicable. Work with our senior sound team by identifying training areas for team members, to benefit their growth and development. Adhere to the occupational health practices and general wellbeing at work by following Sky’s Health & Safety policies and procedures. Reporting all issues to the H&S representative as appropriate. What you’ll bring: A strong work ethic, with a positive can-do attitude. A proven track record of delivering excellent sound supervising. An in depth understanding of broadcast audio equipment including Riedel, RP1 and Calrec audio desks. Experience as a Sound Engineer in broadcasting and of up-to-date broadcast developments and production processes such as remote production and I.P. delivery. Highly motivated, with a dedication to continuous self-improvement. An effective communicator who can demonstrate resilience. A Teammate who will embrace innovative ideas and solutions. Flexible and proactive when faced with a challenge. Team overview: Sky Production Services Sky Production Services is the home of content creation and innovation for Sky and beyond. We provide outstanding facilities and talent for storytellers, including Studios, Post Production and other content production resources. We want to give our customers the best viewing experience, from the picture they see, the sound they hear to the entertainment, sports or news programme they choose to watch. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers. On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We don’t just believe in better. We make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The OB Engineer provides technical engineering support for Sky Sports live productions across Graphics, Connectivity, Flyaway Systems, Contribution, and Event Delivery. This role is responsible for preparing, configuring, testing and supporting a wide range of broadcast and IP-based systems used at OBs for domestic/international events. The engineer ensures the reliability and performance of graphics systems, networked contribution workflows, flyaway kits, and timing/data integrations, enabling production teams to deliver high-quality live sports coverage. What you’ll do Prepare, configure and test OB graphics systems including Viz Engines, Trio, Chyron Prime, Tetra, Paint and NDI/HTML5 workflows for live events. Set up and manage connectivity and contribution systems such as Peplink, TVOB switches, Nimbra, Dante/AES67, Starlink, LiveU, Makito, and Appear encoders for venue-to-Sky signal delivery. Build, stage and operate flyaway kits (VFA/MCRFA) including case builds, racks, network configs, device patching, and readiness checks for domestic and international OBs. Deliver engineering support on-site at events, providing rig/derig assistance, troubleshooting, and ensuring systems operate reliably across football, rugby league, darts, golf, cricket, netball, motorsport, and more. Integrate Sky systems into partner OB trucks installation of IP kit, VLAN setup, encoder frames and KVM endpoints. Conduct workflow testing and QA, verifying new software versions, graphics pipelines, NDI/NDI Bridge behaviour, clocks/tally data flows, and end-to-end signal paths. Provide engineering diagnostics and incident resolution, including KVM, encoder, clock, AR, graphics, IP switch or network gateway faults. Maintain documentation, configuration records and security hygiene, including Windows builds, agent installs, security management and technical handovers. What you’ll bring: Essential criteria: Demonstrated experience with contribution encoders/decoders and live media transport workflows, including technologies such as LiveU, Makito, Appear X20, HyperDeck, SRT, and RTMP. Strong knowledge of IP networking within broadcast or live production environments, including areas such as VLANs, multicast networking, Dante/AES67, KVM-over-IP, and bonded connectivity solutions (e.g., Peplink). Hands-on experience supporting live production, OB (Outside Broadcast), flyaway, studio, or remote production environments, including rigging, cabling, power management, network integration, and signal routing. Proven ability to troubleshoot and resolve technical issues during live broadcasts or events, working effectively under time pressure to address connectivity, graphics, hardware, or workflow failures. Experience maintaining technical documentation and configuration management, including change control, system builds, version control, and operational consistency. Strong stakeholder communication skills and the ability to collaborate across multiple teams, including Production, Graphics, MCR, Networks, Studios, and external broadcast partners. Willingness and ability to travel domestically and internationally and work in dynamic live-event environments. Desirable skills: Experience with broadcast graphics systems such as Viz, Trio, Chyron Prime, Paint, AR/NCAM, or similar platforms. Experience as a Broadcast Engineer, Graphics Engineer, IP Engineer, or Contribution Engineer with exposure to multidisciplinary broadcast workflows. Experience working both in a technical facility environment and onsite at live events. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster: Free NOW package, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you’ll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles. Who we are We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search #LifeAtSky on social media.

White Collar Factory (95009), United Kingdom, London, London Lead Android Engineer Job Title: Lead Android Engineer Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. You and the Role Working in and across tech teams is a natural part of our outcome-based culture, so you’ll have plenty of opportunity to talk, coach and learn with many great and diverse individuals. As part of our mobile platform engineering team, you will set the pace for multiple mobile engineering teams and take ownership of the fully native mobile apps that our customers love. Please apply if you are keen to work with the following technology stack. You do not need to be an expert in all of these areas; we are primarily looking for excellent problem solvers with a strong willingness to learn and adapt to new technologies. • Kotlin and Java, for writing well-factored, well-tested code in both the Android app and backend orchestration services, • Android Toolset, including Android Studio, to leverage the Android platform on a large enterprise scale, • Testing Frameworks, using JUnit, Espresso, and advocating for approaches like Pair Programming, TDD, and BDD, • AWS, utilizing cloud opportunities to maximize inner-sourcing and continuous improvement And meet most of the following: • You are passionate about creating products that produce good customer outcomes, • You enjoy leading a team of technologists, alongside product, design and other disciplines, • You want to design new product iterations, thinking strategically about architectural decisions and can communicate to stakeholders, • You act as a technical evangelist, evaluating technical risks while coaching and mentoring more junior engineers, • You appreciate the sensitivity of our customer data and the resiliency, performance and security that demands, • You enjoy automation (unified deployment pipelines, automated testing) and aspire to ‘automate all but the creative problem solving’, • You want to develop yourself, with access to various support systems (learning, mentorship, conferences, progression), • You enjoy hybrid working, with Tuesday, Wednesday and Thursday in our bright offices Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday - Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: • Wealth & Future: Competitive pension and performance-based bonus schemes, • Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days., • Health: Access premium care through our private medical insurance., • Family Support: We champion your milestones with enhanced parental leave., • A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering Job Title: Director of Software Engineering Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About this role We are looking for a Director of Software Engineering to lead a team of 50+ engineers. We’re looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You’ll be responsible for all the technologists within a series of our ‘outcome teams’: established to drive forward business outcomes. You’ll be an excellent leader of people and communicator. You’ll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You’ll be able to provide clear thinking and direction to cut through ambiguity. You’ll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you’ll do • Leadership of a team of 50+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment, • Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals, • Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time, • Drive for effective delivery with pace and precision across the different outcome teams, • Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains, • Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain., • Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes, • Stay up to date with the latest relevant changes in regulation and enterprise process, • Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices, • Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices, • Support the career growth and development of the team What we’re looking for • You’ll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance, • You’ll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward., • You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business, • You’re passionate about recruiting and developing great engineering talent, • You’ll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams., • You’ll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders), • You’ll be aware of the latest native developments within AWS and have real world experience, • You’ll have an understanding of the latest cybersecurity trends and how they impact engineering practice, • You’ll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance, • You’re comfortable in reaching pragmatic outcomes between short-term and long-term business needs Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: • Wealth & Future: Competitive pension and performance-based bonus schemes, • Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days., • Health: Access premium care through our private medical insurance., • Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Main Responsibilities and job activities: \n\n • Investigating complex Oracle HCM incidents raised by business users through to fix and resolution.\n, • Managing system developments and changes from specification through to implementation.\n, • Overseeing Oracle Cloud quarterly updates, testing and other essential maintenance\n, • Coordinating feeder system integrations into Oracle Cloud within the PaaS solution.\n, • Working in collaboration with the 3rd party technical support provider\n, • Providing advice and guidance to stakeholders on best use of Oracle Cloud.\n\n Experience and skills required: \n\n • Experience of leading on the technical management of Oracle Cloud HCM modules including Core HR, Payroll, Absence Management, Time and Labor, ORC, BIP Publisher\n, • Experience of maintaining and configuring Oracle Cloud HCM modules to meet business requirement and troubleshoot and fix issues\n, • Experience of using service desk systems to manage user queries through to resolution\n, • Experience of change management processes, systems configuration and testing techniques\n, • Knowledge and understanding of Local Authority IT functions and requirements\n, • Excellent written and verbal communication skills. Ability to communicate at all levels with clients, colleagues, partners and external organisations.\n\n General information: \n\n • The post holder will be required to comply with organisation's policies and procedures.\n, • The organisation has a no smoking policy. Staff are not permitted to smoke on any of the organisation's premises nor in any vehicle used on organisation business.\n, • This Job Description covers the main duties and responsibilities of the job and will be subject review and amendment, in consultation with the post holder, to meet the changing needs of the organisation.\n, • Other activities commensurate with this Job Description may from time to time be undertaken by the post holder.\n\n This is a fully remote role. \n If you are interested in this role please send your updated CV in the first instance.

REED FE are seeking a Technician Building Services to support our Building Services curriculum in the East London area. This role is crucial for maintaining the smooth operation of our workshops, ensuring they are safe, tidy, and well-stocked for practical teaching sessions. \n \n Technician Building Services \n\n • Hourly Rate: £15.65ph 0 £18.15ph\n, • Location: London, East \n, • Job Type: 36 hours per week, Temp Mon - Fri\n\n \n Day-to-day of the role of a Technician : \n\n • Prepare and maintain tools, materials, and equipment for building services courses.\n, • Monitor and report on stock levels of materials such as pipes, cables, fittings, and fixtures, and replenish stock as required.\n, • Ensure that workshops are tidy, safe, and fully prepared for practical teaching sessions.\n, • Assist tutors during practical sessions as needed.\n, • Provide technical guidance and support during curriculum delivery.\n, • Promote and support good student behaviour in practical settings.\n, • Work collaboratively with the Building Services teaching team and participate in departmental meetings.\n, • Uphold and implement the College’s safeguarding, health & safety, and equality policies.\n, • Engage in professional development opportunities and train as a first aider if not already qualified.\n\n Required Skills & Qualifications needed for the Technician role: \n\n • Qualified to at least Level 2/3 in a vocational discipline, preferably Plumbing/Electrical.\n, • Good IT skills.\n, • Competence in using hand and power tools.\n, • Relevant and recent industry experience.\n, • Strong commitment to health and safety standards.\n\n Benefits working with REED FE: \n\n • Exclusive representation to leading FE colleges, prisons, and training providers in the area\n, • A specialist further education consultant who will search for jobs on your behalf\n, • A Health Cash Plan and Reed Discount Club\n, • Entitlement to Statutory Sick Pay, Statutory Maternity, Paternity and Adoption Pay, Parental Leave and Antenatal/Pre\n, • Adoption Appointment Payment\n, • Access to Training and Development - Reed Assessment Centre - Reed Learning.\n, • Great referral bonus’\n, • Access to roles throughout the UK and online/remote learning\n\n At Reed, we believe that experience is just as important as qualifications. So, if you have experience in teaching others, we encourage you to start your registration today. You’ll be joining a team of passionate professionals who provide the best possible education to the students of our clients. \n To apply for this role, please send us your updated CV by clicking 'Apply Now'.

French Speaking IT Trainer \n Our prestigious US law firm client is seeking an experienced French Speaking IT Trainer to deliver engaging instructor-led and virtual training, driving technology adoption and empowering users to get the most from the firm's evolving digital tools. \n What’s On Offer: \n\n • Salary to £60,000\n, • Hybrid working (3 days office / 2 days remote)\n, • Superb employee benefits\n, • Free in-office lunch once a week\n, • £100 monthly employee allowance\n, • City location\n\n French Speaking IT Trainer – What You’ll Be Doing: \n\n • Act as the primary technology training contact for the London, Paris and Hong Kong offices, supporting global training initiatives as required\n, • Deliver engaging instructor-led, virtual and one-to-one technology training for lawyers and business professionals\n, • Collaborate with global training teams and business stakeholders to support technology adoption and new system rollouts\n, • Develop and maintain training materials, including user guides, videos, FAQs and e-learning content\n, • Prepare and distribute technology training communications and learning resources\n, • Respond to technology training requests and provide user support where needed\n, • Gather training feedback, monitor effectiveness and maintain learning records within the Learning Management System\n, • Keep up to date with new technologies, software enhancements and training best practices\n, • Support user acceptance testing and other technology implementation activities\n, • Contribute to a collaborative global training team by sharing knowledge and supporting colleagues\n\n French Speaking IT Trainer – What We’re Looking For: \n\n • 4+ years’ IT Training experience gained in a professional services environment, ideally law firm experience\n, • Professional verbal and written fluency in both English and French are essential for this role\n, • Confident presenter with experience delivering classroom, virtual and one-to-one training\n, • Proficient in Microsoft Office and document management systems such as NetDocuments\n, • Experience creating e-learning content using tools such as Articulate, Camtasia or Adobe Captivate is advantageous\n

2nd Line Support - Onsite at a school \n Must have an Enhanced DBS \n Key Responsibilities \n\n • Manage and resolve 2nd line support tickets within agreed SLAs.\n, • Provide remote and face to face support to end users via phone, deskside support, email, and ticketing systems.\n, • Troubleshoot Microsoft 365, Azure/Entra, Windows Server and Desktop environments.\n, • Work with networking, virtualisation, cybersecurity, backup, and antivirus technologies.\n, • Identify recurring issues and contribute to service improvements.\n\n Requirements \n\n • Minimum 13 years' experience in an IT support role.\n, • Strong knowledge of Microsoft Server and Desktop Operating Systems.\n, • Experience with Microsoft 365, Entra ID, and Azure.\n, • Understanding of virtualisation, networking, Firewalls, and cybersecurity.\n, • Excellent communication, organisation, and customer service skills.\n, • Possess an Enhanced DBS clearance (essential)\n, • Experience working in a school required\n\n What We're Looking For \n A proactive, professional, and personable IT Support Engineer who is passionate about technology, professional, committed to delivering exceptional client service and with excellent communication skills at all levels.

Quality Improvement Partner\n Independent Specialist Schools | Remote with National Travel \n Salary: Up to £65,000 + £4,500 car allowance + shares + discretionary bonusHours: Full-time (40 hours/week) Make a real difference in education\n Are you passionate about driving meaningful change in education and improving outcomes for young people? \n We're looking for a Quality Improvement Partner to join a forward-thinking education services group, supporting a portfolio of independent specialist schools. This is a high-impact, strategic role where you'll work closely with school leaders to raise standards, ensure compliance, and deliver exceptional education provision. What you'll be doing\n\n • Partner with Headteachers and senior leaders to drive school improvement and performance\n, • Lead on quality assurance, compliance, and inspection readiness\n, • Use data, KPIs, and performance metrics to identify improvements and shape strategy\n, • Ensure schools meet Independent School Standards and regulatory requirements\n, • Support governance processes and contribute to strategic leadership discussions\n, • Provide expert guidance on safeguarding, risk, and best practice\n, • Collaborate with cross-functional teams (HR, L&D, Quality) to deliver improvements\n, • Lead and manage service-level agreements (SLAs) across multiple sites\nWhat we're looking for\n\n, • Qualified Teacher Status (QTS) with a postgraduate qualification in education\n, • Proven experience in a senior leadership role within education\n, • Strong track record of leading successful inspections and driving improvement\n, • Deep knowledge of education standards, compliance, and safeguarding\n, • Experience managing multi-site or complex education environments\n, • Excellent stakeholder management and influencing skills\n, • Ability to work independently and manage priorities across different locations (From Scotland all the way down to Cornwall)\n, • Full UK driving licence (national travel required)\nWhat's in it for you\n\n, • Competitive salary + bonus + car allowance + shares\n, • Opportunity to shape and influence education quality on a national scale\n, • Career development within a growing organisation\n, • Supportive and collaborative leadership environment\n, • Meaningful work improving outcomes for children and young people\nWhy join us?\n This is more than a role-it's a chance to have a lasting impact on the lives of young people, particularly those in specialist education settings who need it most. \n

Senior Security Engineer \n 1 Year Contract \n £650 - £700/Day Inside IR35 \n UK Wide locations, Hybrid \n Clearance: SC \n \n \n We are seeking a Senior Security Engineer for our Government client. This role can be based at whichever if your nearest of their hubs (UK wide options), and will be office based 40%, and remote based 60%. \n \n The Senior Security Engineer role is an initial 1 year contract paying between £650 - £700/Day Inside IR35. This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution. \n \n \n Clearance SC: \n \n Role Profile: \n \n\n • The workload for their Security Operations function is increasing as they have to deal with more alerts and incidents, without the benefit of automation and analytics to reduce the manual effort and improve the response time\n, • Moreover, they have to comply with the increasing Government standards and expectations for security monitoring, such as the Cyber Assessment Framework and the Minimum Cyber Security Standard\n, • They are prioritising GovAssure assessments for all critical services which include security monitoring compliance checks.\n, • There is lack of internal capability in terms of security resources with skillset to deliver this as this is a new initiative from Justice Digital.\n, • Implement, configure, and manage Palo Alto Networks XSIAM platform to ensure optimal performance and security\n, • Develop and maintain security policies, rules, and configurations to enhance threat detection and response capabilities\n, • Integrate XSIAM with other security tools and information systems to automate security operations and workflows\n, • Conduct continuous monitoring and analysis of security alerts and incidents to identify trends and potential threats\n, • Coordinate with internal teams and external partners to share threat intelligence and improve overall security awareness\n, • Provide technical support and guidance on cybersecurity matters to IT and business units.\n, • Stay up-to-date with emerging security threats, technologies, and Palo Alto Networks' offerings to continuously improve security operations\n, • Prepare and present reports on security incidents, trends, and the overall effectiveness of security measures to senior management. These resources supplement existing resources within the MIP and SOC teams.\n\n \n \n \n \n If you are interested in the above, hit the Apply now button! \n \n Security Engineer, Security Lead, Security Specialist, Senior Security Engineer, Palo Alto, Senior Security Engineer, SOC, Cyber Security, Cyber, Senior Security Engineer, SC Cleared, SC Clearance \n \n \n As a member of the Disability Confident Scheme, Circle and our Client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. \n \n Our client is proud to support the Armed Forces Covenant and as such, they guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where they have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, they will interview the best candidates from within that group. \n \n If you qualify, please notify us on igs @circlerecruitment.com. We will be in touch to discuss your suitability and arrange your guaranteed interview. \n Should you require reasonable adjustments at any point during the recruitment process or if there is a better way for us to communicate, please do let us know. \n \n Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment. \n

D365 F&O Functional Consultant - Finance / SCM \n Package: £75K - £100K + Bonus \n Location: Remote UK with occasional travel \n (No sponsorship provided) \n \n Role Overview: \n Our client is seeking an experienced D365 Finance & Operations Functional Consultant to support the continued global deployment of Microsoft Dynamics 365 across a complex international manufacturing environment. \n This is a hands-on functional role sitting between the business, internal IT teams and the external implementation partner. You will play a key role in shaping, refining and deploying global D365 blueprints across Finance and/or Supply Chain, working closely with local business units to understand requirements, run workshops, validate solutions and ensure each deployment delivers practical business value. \n \n Key Responsibilities: \n\n • Support the global deployment of D365 Finance & Operations across multiple regions and business units.\n, • Own, refine and apply global process blueprints across Finance and/or Supply Chain.\n, • Work closely with local business teams to understand requirements, run workshops and support solutioning.\n, • Act as the bridge between business users, internal IT teams and the external implementation partner.\n, • Validate proposed solutions, challenge unnecessary customisation and ensure designs remain aligned to the global template.\n, • Support hands-on D365 configuration, solution design and functional validation where required.\n, • Contribute to planning, testing, UAT, cutover readiness, go-live and hypercare activity.\n, • Support process improvement, standardisation and continuous improvement across local business units.\n, • Help reduce reliance on external partners by building internal knowledge, best practice and champion networks.\n, • Work with stakeholders across Finance, Procurement, Manufacturing, Warehousing, Logistics and wider business functions.\n, • Ensure appropriate governance, controls, documentation and delivery standards are followed throughout each deployment.\n\n \n What We're Looking For: \n\n • Strong hands-on experience with Microsoft Dynamics 365 Finance & Operations.\n, • Functional depth across D365 Finance, D365 Supply Chain, or a blend of both. Experience supporting or delivering ERP deployments across complex, multi-site environments.\n, • Strong understanding of business processes across areas such as Finance, Procurement, Manufacturing, Warehousing, Logistics, Planning or Trade. Experience running workshops, gathering requirements, validating solutions and supporting business users through change.\n, • Comfortable working between business stakeholders, IT teams and third-party implementation partners. Ability to challenge proposed solutions constructively and keep deployments aligned to a global blueprint.\n, • Experience supporting testing, UAT, cutover, go-live and post-go-live support.\n, • Strong communication skills and the confidence to engage with stakeholders across different countries, functions and levels of seniority.\n, • Manufacturing experience is preferred\n, • Willingness to travel internationally where required, typically for short deployment periods every few months.\n\n \n Why Consider This Role? \n This is a strong opportunity for a D365 F&O functional specialist who wants to play a major role in a long-term global ERP transformation programme. \n You'll be joining a complex manufacturing environment with multiple business units, international operations and several years of deployment work ahead. The role offers the chance to influence how D365 is rolled out globally, refine core Finance and Supply Chain blueprints, work closely with local business teams and help shape a more standardised, scalable ERP landscape. \n It would suit someone who enjoys combining functional D365 expertise with hands-on delivery, stakeholder engagement and practical business problem-solving. You'll have the opportunity to work across global deployments, support local teams through change and play a key role in making D365 work effectively for a complex international business. \n Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. \n Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. \n By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website. \n

Data Engineer - Value & Analytics \n \n Location: London or Edinburgh \n Working pattern: Hybrid working \n Start date: ASAP \n Employment type: Permanent \n Salary: £31,000 - £34,000 (+ £3,300 London Weighting) \n Level: Mid-Level \n \n The Opportunity \n A leading international organisation specialising in education, cultural relations and global collaboration is looking for a Data Engineer to join its Value and Analytics function. \n You will use data to improve digital products and services used by customers and learners worldwide. Working with product, research, marketing and operational teams, you will measure performance, analyse customer behaviour and turn complex information into practical recommendations that improve user experience, efficiency and commercial outcomes. \n This role is suited to a data and analytics professional with strong quantitative skills, experience creating dashboards and the confidence to explain findings to technical and non-technical stakeholders. \n \n The Role \n You will support the measurement, analysis and reporting of product and service performance, developing metrics across the customer and learner journey. This includes acquisition, engagement, retention, satisfaction, operational performance and revenue. \n You will also develop reporting tools that allow teams to monitor performance independently and combine quantitative and qualitative evidence to explain customer needs, product results and improvement opportunities. \n \n Key Responsibilities \n • Design and maintain performance measurement frameworks aligned with product strategy, organisational goals and user needs \n • Define and track KPIs across acquisition, engagement, retention, satisfaction, service performance and revenue \n • Collect, combine and analyse data from multiple sources to identify trends, risks and opportunities \n • Develop evidence-based recommendations to improve products, customer journeys and operational performance \n • Create accessible dashboards, reports and visualisations that support self-service and real-time monitoring \n • Produce clear performance updates, presentations and recommendations for senior stakeholders \n • Analyse Google Analytics 4 data to assess digital journeys, engagement and conversion \n • Combine quantitative data with user research and qualitative insight to build a complete view of customer needs \n • Work with product managers, marketing and operations teams to define success measures and evaluate changes \n • Ensure data used for reporting is accurate, reliable, documented and compliant with privacy and governance requirements \n • Promote data-led decision-making and share analytical knowledge and good practice across teams \n • Evaluate products and services against agreed strategic goals, success measures and user outcomes \n • Support teams in understanding the impact of product changes, marketing activity and operational decisions \n • Lead data reviews covering customer behaviour, campaign performance, service changes and new product features \n • Identify and resolve data quality issues and maintain clear documentation for metrics, sources and reporting methods \n \n Essential Experience \n • Experience in performance analysis, data analytics or product analytics, including digital products or services \n • Strong quantitative analysis, problem-solving and data interpretation skills \n • Proficiency in SQL, Excel and analytics platforms \n • Experience defining KPIs and developing product or service performance metrics \n • Strong dashboard development and data visualisation experience \n • Experience using Google Analytics 4 \n • Ability to combine multiple data sources and translate findings into actionable recommendations \n • Experience producing reports and presentations for senior stakeholders \n • Understanding of data quality, privacy, security and governance principles \n • Strong stakeholder management, written communication and presentation skills \n • Fluency in English \n \n Desirable Experience \n • Experience analysing customer acquisition, engagement, retention or commercial performance \n • Experience with Power BI, Tableau or Looker \n • Knowledge of cloud platforms such as Azure, AWS or Google Cloud Platform \n • Experience in education technology, digital learning, subscription services or a global organisation \n • Understanding of Agile delivery and digital product development \n • Relevant degree, professional experience or certification in analytics, data, business intelligence or cloud technology \n • Ability to investigate complex performance questions and explain what the data means, why it matters and what action should follow \n • Experience collaborating with product managers, user researchers, marketing teams and operational colleagues \n \n \n Important Information \n • Applicants must be a UK resident \n • Applicants must have the unrestricted right to work in the UK \n • No visa sponsorship is available for this role \n • This position is offered on a hybrid basis, with no fully remote option \n • A regular physical presence in the office is required for the success of the role \n • The exact hybrid working pattern may vary depending on the selected office location \n • Salt contact: Robert Sprigens - \n \n The full job description will be discussed during a telephone call if the candidate is interested and considered suitable for the role. \n *Rates depend on experience and client requirements

Contract Role – Elasticsearch Data Architect – Remote – 06 months initial – Inside IR35 \n \n Role Overview: \n\n • Job Title: Elasticsearch Data Architect\n, • Location: England/Remote\n, • Contract Type: Contract \n, • Duration: 06 months initial \n\n \n Vetting Level: SC and NPPV3 \n \n You will be working as the Data Architect for a high profile bespoke software solution that is entering Phase 2 of the design work. You will design the data architecture by dealing with specific business problems and aligning it to enterprise-wide standards and principles, setting the vision for the use of data. \n \n It is critical that the Data Architect has hands-on experience in designing Elasticsearch document data models (e.g. indices, documents and fields) and worked with large datasets in the realms of terabytes (including extract, ingest, map, transform data). \n \n You will review the data model for the existing solution and lead on extending the design of for Phase 2 using industry standard data modelling techniques, providing guidance and best practice for the adoption of data standards aligning to the organisation’s data strategy. \n \n Your design and outputs will be key to the successful delivery of the Phase 2 solution, working closely with the development and technical teams to support software development and the implementation of the data architecture and design as the go-to person for data related queries. \n \n At this role level, you will: \n\n • design, support and provide guidance for the upgrade, management, decommission and archive of data in compliance with data policy\n, • provide input into data dictionaries\n, • define and maintain the data technology architecture, including metadata, integration and business intelligence or data warehouse architecture\n\n \n Key Tasks \n\n • Review and analyse the source data (Digital Media and Communications Data), and work with the business and technical representatives to define mapping and transformation.\n, • Produce data mapping documents, and a data dictionary for the software development team.\n, • Review and assess existing document data model against candidate application development features to understand the data model gap.\n, • Design the approach to fulfilling this gap by assessing the suitability of the latest version of IES and extending to work with POLE.\n, • Produce and present ‘to-be’ logical data model for discussion with project team.\n, • Define definition of any new Elasticsearch indexes and a document data model that supports the new and existing indexes.\n, • Produce implementation suggestions on how the indexes support the joining of Elasticsearch queries to fulfil application development features.\n, • Draft and size the activities required to develop the ‘to-be’ state of the ElasticSearch indexes and document data model.\n, • Draft and agree Elasticsearch index delivery approach for this Agile software development project, especially if the new Elasticsearch indexes does not support existing data held within the Elasticsarch data store.\n, • Collaborate with the project team and be the ‘go-to’ person for data related queries.\n\n \n Essential Skills \n\n • Experience of designing document data models in Elasticsearch (including indices, documents, fields)\n, • Experience of designing and working with large datasets in the realms of terabytes (including extracting, ingesting, mapping, transforming data)\n\n \n Desirable Skills \n\n • Policing domain knowledge especially around the POLE data model\n, • Experience of working with the UKIC Information Exchange Standard (IES)\n\n \n Please feel free to contact myself – Daisy Nguyen at Gibbs Consulting/Atrium UK for a confidential chat to know more details about the role. \n \n Please also note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted

Salesforce DeveloperLondon Bridge (2 days office-based, 3 days remote working)£54,800 to £66,000 \n Hyde is looking for a Salesforce Developer to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development. \n As a Salesforce Developer at Hyde, you will be responsible for developing, integrating, testing and maintaining new and existing features across Hyde’s Salesforce and Contact Centre platform. You will work closely with business representatives, IT colleagues and scrum teams to translate user stories into high-quality Salesforce solutions that support effective service delivery and continuous improvement. \n Key Duties \n\n • Translate user stories into functional, scalable Salesforce solutions in line with Salesforce best practice.\n, • Develop, integrate, test and maintain features across Salesforce Service Cloud, Experience Cloud and the Contact Centre platform.\n, • Collaborate with cross-functional teams to shape technical design, requirements, limitations and implementation plans.\n, • Carry out unit, integration and performance testing, investigating and resolving issues identified during testing.\n, • Support day-to-day Salesforce operations, including user access, security, custom objects, fields, workflows, validation rules, page layouts, Apex and integrations.\n\n Why Join Hyde? \n Hyde is part of the Hyde group one of the UK’s leading housing providers, managing and owning around 120,000 homes nationwide. We’re committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference. \n As a Salesforce Developer we’re seeking someone who can bring: \n\n • Proven Salesforce development experience, including Service Cloud and Experience Cloud.\n, • Strong technical capability in Apex development, Lightning Web Components, SOQL/SOSL, Flows and process automation.\n, • A solid understanding of the Salesforce security model, including permission sets, sharing rules, roles and profiles.\n, • Experience of CI/CD tools, deployment processes and end-to-end Salesforce project delivery.\n, • The ability to collaborate with business and IT stakeholders, communicate technical information clearly and contribute proactively within scrum teams.\n\n Salesforce Platform Developer I and II certifications would be preferred. Experience with Sales Cloud or Marketing Cloud would be beneficial but is not essential. \n The Benefits of Joining Hyde \n\n • Excellent pension scheme\n, • Generous holiday allowance\n, • Life assurance\n, • Award-winning flexible benefits platform\n, • Support for learning and career development\n, • Hybrid working options available\n\n Diversity, Inclusion & Accessibility \n Equity, diversity and inclusion are central to life at Hyde. We’re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. \n As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond. \n We reserve the right to close this advert early if a suitable candidate is identified.

Bid Coordinator - Company Information \n A highly respected, independent property consultancy is seeking a Bid Coordinator to support them in winning tenders. \n This is a new role within the business that has come about due to natural growth, and it isan excellent opportunity for an organised, proactive and detail-focused Bid Coordinator to play a key role in supporting the business development and tendering function of a well-established consultancy operating across the property and construction sector. \n The role offers flexibility around location and working pattern, with remote and flexible working available. However, the successful Bid Coordinator will be encouraged to spend time in the office to feel connected to the wider team and build strong internal relationships. \n The Bid Coordinator Role \n The successful Bid Coordinator will act as the central point of coordination for procurement portals, bid enquiries, PQQs and tender submissions. This is a varied role suited to someone who enjoys bringing structure to processes, working with multiple stakeholders and helping a professional services business present itself clearly and effectively to clients. \n The Bid Coordinator will be responsible for: \n\n • Acting as the central coordinator for procurement portals and tender platforms\n, • Completing initial registrations for procurement sites and managing annual updates\n, • Acting as the first point of contact for bid enquiries\n, • Forwarding tender and bid opportunities to the relevant internal teams\n, • Tracking enquiry portals and ensuring new opportunities are identified promptly\n, • Completing standard company information for PQQs and tender submissions\n, • Creating bid templates as required\n, • Coordinating bid activity across internal teams\n, • Creating, maintaining and improving a library of standard answers\n, • Supporting the development of consistent, high-quality tender responses\n, • Assisting with market intelligence by reviewing property publications and identifying target clients\n, • Helping the business stay organised, responsive and professional throughout the bid process\n\n The Bid Coordinator \n The successful Bid Coordinator will ideally have: \n\n • Strong organisational skills and excellent attention to detail\n, • Excellent written and verbal communication skills\n, • Confidence coordinating information across different teams\n, • Good Microsoft Office skills\n, • A proactive, reliable and process-driven approach\n, • The ability to manage deadlines and prioritise workload effectively\n, • An interest in property, construction or professional services\n, • Experience using Canva or InDesign\n, • Previous bid, tender, marketing, administration or business development\n, • Previous consultancy experience highly favoured\n\n This role could suit an experienced Bid Coordinator, Bid Assistant, Marketing Assistant, Team Administrator or Business Development Coordinator looking to develop within a professional property consultancy. \n In Return? \n The successful Bid Coordinator will receive: \n Salary: £ \n\n • Flexible and remote working\n, • 25 days' annual leave plus 8 public holidays\n, • Immediate cover under the Life Insurance scheme\n, • Auto-enrolment defined contribution pension scheme with 4% company contribution\n, • Interest-free travel loan after completion of probation period\n, • Cycle to work scheme\n, • Employee Assistance Programme\n, • Enhanced maternity and paternity leave\n, • Supportive, professional and collaborative team environment\n, • Opportunity to develop within a respected property consultancy\n\n If you are a Bid Coordinator considering your career opportunities, please contact Megan Cole at Brandon James. \n REF:22285MC

Azure Engineer, £70k \n 12 month FTC, London & Remote Working \n \n Bench IT require a skilled Azure Engineer to support the organisation's transition to a cloud-first operating model. The engineer will play a key role in for the design, implementation, and operational management of Azure-based infrastructure services and evolving the infrastructure function from traditional, on-premises server management to a modern, service-oriented cloud platform. The role will ensure Azure services are secure, resilient, cost-effective, and fully supportable within business-as-usual operations. \n \n Please note this role will be hybrid working 2 – 3 days in London \n \n The successful candidate will have the have the skills and experience listed below: \n \n Essential \n\n • Proven experience supporting Microsoft Azure environments\n, • Strong knowledge of Azure infrastructure and platform services.\n, • Some experience with Infrastructure as Code (Bicep, ARM, or Terraform).\n, • Understanding of Azure networking and hybrid connectivity models.\n, • Experience with Azure identity and access management (Entra ID, RBAC).\n, • Proficiency in Scripting (PowerShell, Bash, or Python).\n, • Experience with monitoring and alerting tools, particularly Azure Monitor.\n, • Support and manage Azure infrastructure and platform services.\n, • Implement and support Azure-native services including PaaS, Azure Backup, monitoring, and AVD.\n, • Configure and support Azure networking, including VNets, subnets, NSGs, and hybrid connectivity (VPN/ExpressRoute).\n, • Manage Azure identity and access using Entra ID and RBAC.\n\n \n Desirable \n\n • Experience implementing or supporting cloud migrations.\n, • Familiarity with CI/CD tools such as Azure DevOps or GitHub Actions.\n, • Knowledge of cost management and cloud financial optimisation.\n, • Understanding of backup, disaster recovery, and business continuity in cloud environments.\n, • Relevant Azure certifications (eg AZ-104, AZ-305).\n\n \n Azure Engineer, £70k \n 12 month FTC, London & Remote Working

Purpose of Position \n Working as a Technical Onboarding Support Executive, or internally, a Global Integration Analyst within the Technical Services department, you will be assisting in launching some of the top brands onto our Network by means of providing a high level of Technical Support during the Integration Process. This is a fast-paced role where you will be liaising with both the client’s marketing and technical sides to make sure the implementation of our bespoke online tracking technology is successfully delivered on time in accordance with the agreed campaign specifications. Excellent communication skills and a keen eye for details are essential to become a successful candidate. \n This is a hybrid role with semi-regular in-office working required as part of the role. \n Key Tasks \n Assisting clients when launching onto the Network by providing detailed and thorough Technical Integration Support, which includes… \n\n • Acting as the ‘middle-man’ to give technical guidance clearly and concisely\n, • Isolate errors quickly within client setups and provide feedback on possible solutions\n, • Negotiate and objection handle below standard setups that do not align with team targets\n, • Contributing to the monthly Integration Team targets, which are incentivised on over-performance\n, • Review fellow team members' work for the purpose of technical sign-off\n, • Report technical issues/bugs with the platform and escalating as appropriate\n, • Administration of a knowledge base used internally and externally\n, • Provide high level training to internal colleagues\n, • Testing of new developments and features\n\n Whilst the above is a guide to general expectation of the role, we expect this position to evolve allowing you greater scope to gain both knowledge and experience within the online and affiliate market place. As a hard-working member of the team, it is anticipated that you will in time use the skills developed in this role to form a solid basis for upward progression within the company. \n Skills & Expertise \n\n • Ability to understand web languages such as basic HTML, SQL, JavaScript and ideally PHP.\n, • Familiar with E-commerce platforms and their use.\n, • Fluent English and Germanlanguage skills (C1+)\n, • Strong analytical skills while also ‘seeing the bigger picture’\n, • Strong communication skills, ideally with customer service experience where you understand the importance of relationship building.\n, • Strives to continually improve productivity and quality of work produced\n, • Self-motivated and a self-starter\n, • Understands the importance of processes and procedures and the application of these\n, • Ability to work in a fast-paced and dynamic environment\n, • Ability to work harmoniously and effectively as part of a work team\n, • IT-related degree or relevant work experience\n\n \n Our Offer \n\n • \n Flexi-Week: We prioritise your mental health and wellbeing by offering you a four-day Flexi-Week (with one lighter or completely disconnected day per week) at full pay, with no reduction to your annual holiday allowance. \n • \n Flexi-office: We offer an international culture and flexibility through our hybrid/remote working scheme which is designed to foster a culture of mutual trust and working flexibility. \n • \n Work Expense Contribution & Remote Working Furniture: You will receive a monthly allowance to cover part of your running costs, as well as a furniture package to support you in setting up a comfortable workspace when working from home. \n • \n Health and Wellbeing: With our support and access to various initiatives and sports offers, you can focus on your mental and physical wellbeing. \n • \n Development: We’ve built our extensive training suite, Awin Academy, to cover a wide range of skills that support your professional and personal growth, with trainings conveniently packaged to help your overall development. \n • \n Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer recognition programme. \n\n We are hiring in multiple countries for this role. Additional benefits, including health and wellbeing offerings, will be discussed during the initial interview. \n Established in 2000, Awin is proud of our dynamic, social and inclusive culture. \n Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities. \n Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. \n Awin is part of the Axel Springer group.Learn more at , and explore the Axel Springer Essentials here: \n Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development. \n \n \n #LI-DR1 \n

Product Solutions Analyst – Software House \n Remote | Product Solutions / Analysis / Software / Technology / Business Analysis \n For almost 30 years, the firm has developed software solutions that support organisations across healthcare and social care. \n We work closely with NHS organisations, charities, local authorities, and community providers to help deliver services to vulnerable people through practical, thoughtfully designed technology. \n As the company continues to grow, we are looking for a motivated and analytically minded Product Solutions Analyst to join the team. \n About the Role \n This is an excellent opportunity for someone who enjoys understanding how systems, services, and people work together — and wants to help drive meaningful improvements through technology. \n You will work closely with clients and internal teams to understand operational processes, how the Product platform supports service delivery, and where enhancements can improve workflows and outcomes. \n The role sits between product, operations, and client engagement, offering exposure to real-world healthcare and social care challenges whilst developing valuable analytical and stakeholder management skills. \n Key Responsibilities \n Product & Client Engagement \n\n • Develop an understanding of healthcare and social care operations and client challenges\n, • Learn the Product platform and how it supports different services and workflows\n, • Work with clients and internal teams to identify process improvements and operational needs\n, • Support workshops, demonstrations, and client meetings\n, • Build positive working relationships with clients and stakeholders\n\n Product Analysis & Improvement \n\n • Gather and document client requirements, feedback, and enhancement requests\n, • Support workflow analysis and solution discussions\n, • Assist with testing and validation of new functionality\n, • Identify recurring operational challenges and improvement opportunities\n\n Collaboration & Development \n\n • Work closely with Product, Development, Client Services, and Support teams\n, • Contribute to product improvement initiatives\n, • Develop confidence presenting and demonstrating systems to clients\n, • Build knowledge of healthcare workflows, governance, and service delivery\n, • Progress into a more senior product or client-facing role over time\n\n Skills & Experience \n Essential \n\n • Degree in Business, Psychology, History, Technology, Healthcare, or a related discipline\n, • 2–5 years’ professional experience, or a strong graduate with relevant experience\n, • Strong analytical, organisational, and communication skills\n, • Comfortable learning software systems and technical concepts\n, • Ability to communicate with both technical and non-technical audiences\n, • Strong attention to detail and problem-solving ability\n, • Good interpersonal and relationship-building skills\n, • Ability to work independently within a remote-working environment\n, • Good IT literacy including Microsoft Office and collaboration tools\n\n Desirable \n\n • Experience within software, healthcare, public sector, or service-based environments\n, • Experience supporting clients, users, or stakeholders\n, • Exposure to business analysis, workflow mapping, or product improvement activities\n, • Experience demonstrating software systems or supporting workshops\n, • Understanding of databases, reporting, APIs, or system integrations\n\n What We Offer \n\n • Competitive salary\n, • Performance-related bonus\n, • Pension scheme\n, • Private healthcare cover\n, • Paid holidays\n, • Flexible remote-working environment\n, • Ongoing mentoring and professional development\n, • Career progression opportunities\n, • The opportunity to contribute to meaningful work supporting vulnerable people and communities\n\n Why Join? \n You’ll be joining a supportive and collaborative team where your work can make a genuine impact within healthcare and social care services.

A prestigious company is looking for an immediate start, contractor 2nd Line IT Support Engineer to join a busy IT support team on a temporary basis, supporting users on a busy IT Helpdesk. \n This role will start w.c. 29th of June, apply today, interview immediately! \n You’ll play a key role in resolving incidents, supporting end users, and ensuring systems run smoothly across desktop, cloud, and mobile platforms. \n Based in South West London, close to tube and rail hubs this role will be on-site during the initial induction period, followed by hybrid working. \n The role: \n\n • Provide 2nd line support for Microsoft 365, Windows 11, and end-user technologies\n, • Administer Microsoft 365 services including Exchange Online, Teams, and user management\n, • Support email services (mailboxes, shared mailboxes, distribution lists, and basic mail flow) and troubleshooting Outlook issues.\n, • Support Microsoft Teams (chat, meetings, calling, and team/channel management)\n, • Assist users with Microsoft Word, Excel, and PowerPoint issues\n, • Provide desktop support across Windows 11 environments\n, • Deliver remote support using tools such as Quick Assist.\n, • Log, update, and resolve incidents through an IT service desk/ticketing system\n, • Support mobile devices (iOS/Android), including Outlook and Teams setup\n, • Ensure adherence to security best practices, including MFA and data protection\n\n The successful candidate will ideally have: \n\n • Proven 2nd line IT support experience in a Microsoft 365 environment\n, • Strong knowledge of Exchange Online, Outlook, and Teams administration\n, • Experience supporting Windows 11 and Microsoft Office applications\n, • Familiarity with ITSM / ticketing systems and incident management processes\n, • Experience providing remote user support\n, • Good understanding of IT security principles, including MFA and data protection\n

IT Technician \n\n • Annual Salary: £35,000- £45,000\n, • Location: West London\n, • Job Type: Full-time\n\n We are seeking an IT Support Technician who thrives in a hardware-focused support role within fast-paced environments. This role involves hands-on troubleshooting and day-to-day operational support across various devices, networks, and Microsoft 365, ensuring smooth IT operations for both head office staff and the dealer network. Experience in large enterprises or multi-site businesses is highly beneficial. \n Day-to-day of the role: \n\n • Hardware & Desktop Support (Primary Focus):\n \n, • Provide 1st / 2nd line IT support for HQ and dealer network users.\n, • Support and maintain desktops, laptops (Lenovo/Dell/HP), printers, scanners, meeting-room equipment, and other peripherals.\n, • Diagnose, repair, and replace hardware components; perform regular preventive maintenance.\n, • Manage IT asset inventory, including procurement, deployment, and lifecycle trackin\n, • \n, • Software & Systems Support:\n \n, • Install, configure, and maintain Windows 7/10/11 and Microsoft 365 applications.\n, • Support M365 user account creation, permissions, licensing, and configuration.\n, • Assist with onboarding/offboarding processes (accounts, devices, access).\n, • Provide user training and promote best practices across the organisation and retail network.\n \n \n\n \n\n • Network & Infrastructure:\n \n, • Support basic network troubleshooting (LAN, Wi-Fi, switches, routers, cabling).\n, • Liaise with external vendors for network or infrastructure escalations.\n, • Provide IT support to our dealer network, including retail systems, remote access, and OEM applications.\n, • Assist with the rollout of dealer-facing systems or digital retail tools (e.g., DMS, CRM, diagnostics platforms).\n \n, • Security & Compliance:\n \n, • Follow IT security guidelines and help enforce compliance aligned with GDPR, ICMS, and internal policies.\n, • Maintain documentation, SOPs, and user guides; contribute to knowledge base development.\n, • Support periodic audits, security checks, and system access reviews.\n \n\n Required Skills & Qualifications: \n\n • 1–3 years of experience in an IT Support / Desktop Support role (enterprise or multi-site preferred).\n, • Strong hands-on experience with PC and laptop hardware maintenance and troubleshooting.\n, • Good understanding of Windows OS (Win7/10/11) and Microsoft 365 environment.\n, • Basic networking knowledge (LAN/Wi-Fi, switches, routers).\n, • Awareness of GDPR and experience working under information security policies.\n, • Excellent communication skills with the ability to support users of varying technical levels.\n, • Strong problem-solving skills, organised and capable of managing multiple issues simultaneously.\n, • Customer-focused mindset with a proactive, service-oriented approach.\n\n If you are interested in this position please apply online or for more information please contact me on

We work with a range of UK employers actively hiring across these roles. \n Job Description: \n UK-Based (On-Site, Hybrid or Remote) \n About the Roles We're looking for experienced Business Analysts at all levels—from Business Analyst through to Senior, Lead, Head of Business Analysis, Technical Business Analyst and Business Systems Analyst positions—for upcoming roles across digital, financial, regulatory, customer, operations and transformation programmes. These are hands-on roles where you'll sit at the meeting point of business and technology, turning unclear problems into structured, actionable work that delivers measurable outcomes. \n You'll work across the full analysis lifecycle—from stakeholder engagement and discovery through to requirements, process design, delivery support and benefits realisation. The role suits someone who pairs strong analytical and requirements discipline with the facilitation skill to align stakeholders and the commercial nous to focus the work where it matters. \n Key Responsibilities \n\n • Partner with business stakeholders to understand objectives, surface real problems and shape them into scoped analytical or change work\n, • Elicit, document and validate requirements across functional, non-functional, data and process dimensions\n, • Map current and future-state processes (BPMN, flowcharts, journey maps) and identify improvement opportunities\n, • Translate business needs into clear specs, user stories and acceptance criteria for delivery teams\n, • Conduct data and process analysis to support business cases, prioritisation and decision-making\n, • Run workshops, interviews and facilitated sessions across operational, commercial and technical audiences\n, • Support testing, UAT and go-live activities to ensure delivery lands the intended outcomes\n, • Partner with change, training and operations colleagues to embed new ways of working\n, • (Technical / Systems BA) Bridge between business stakeholders and engineering—data flows, integrations, system behaviour, API design from a functional perspective\n, • (For Senior/Lead/Head of) Set BA standards and practice, mentor analysts, lead larger transformation and change programmes\n\n What You'll Bring \n Technical Expertise: \n\n • Strong requirements elicitation, documentation and management techniques\n, • Process modelling and design (BPMN, swim lanes, journey mapping, value stream mapping)\n, • Agile artefacts—user stories, acceptance criteria, backlog refinement, story mapping\n, • Working SQL skills for data investigation and validation (intermediate level)\n, • Familiarity with BI / visualisation tools for self-service analysis (Power BI, Tableau or equivalent)\n, • Confident with collaboration and documentation tooling (Confluence, Jira, Lucidchart, Miro)\n, • (Technical / Systems BA) Understanding of system architecture, data flows, integrations and APIs from a functional standpoint\n, • Familiarity with one or more delivery methodologies (Agile, Scrum, Kanban, SAFe, Waterfall) and pragmatism about choosing the right one\n\n Business & Soft Skills: \n\n • Strong stakeholder facilitation—able to hold the room with operational, commercial and technical audiences\n, • Excellent written and verbal communication; able to make complex ideas legible to non-specialists\n, • Workshop design and running—structured, outcome-focused, energising\n, • Pragmatism—balancing analytical thoroughness with delivery momentum\n, • Naturally curious about the business behind the requirements\n, • Comfortable with ambiguity and able to bring structure to messy problems\n, • Collaborative approach with product, engineering, operations, change and SME teams\n\n Domain Flexibility: \n\n • Roles span digital transformation, financial services, regulatory and compliance, customer operations, commercial, supply chain, public sector and platform programmes\n, • Background in any of these is welcomed; appetite to learn an adjacent domain valued just as much\n\n Experience Level: \n\n • Minimum 2+ years for Business Analyst, 4+ for Senior, 7+ for Lead / Head of Business Analysis\n, • Background in business analysis, technical / systems analysis, process improvement, change or transformation\n, • Examples of analyses, requirements or change initiatives you've owned end-to-end\n\n What We Offer \n\n • Opportunity to work on commercially meaningful change where analysis genuinely shapes the outcome\n, • Exposure to modern delivery methodologies, transformation programmes and contemporary tooling\n, • Roles at the level you're ready for—we're hiring across the full BA spectrum, IC through to Head of\n, • A collaborative environment where structured thinking and facilitation skill are both valued\n, • Clear scope to develop specialist depth (digital, regulatory, technical, transformation) or stay broad\n, • Flexible working arrangements (on-site, hybrid or remote) and supportive team culture\n\n Job Type: Full-time

Digital Product Innovation Owner - Digital Innovation \n \n Digital Product Innovation Owner / Product Delivery Manager in Digital Innovation with experience in Digital prototyping, proof of concept, digital product delivery, running Agile teams, AI, & be technology savvy is required by a global business consultancy. \n \n While based in London, it does offer lots of remote & flexible working, with the expectation to be in the London office as & when needed, meeting with stakeholders and the wider digital teams \n \n You will lead a cross-functional delivery squad and the role blends product delivery, experimentation, and senior stakeholder engagement, acting as the bridge between the business and technology. \n This is not a pure technical role, but requires strong product, delivery, prototyping and stakeholder management capability within a digital/technology environment. \n \n Essential skills: \n \n\n \n • Innovation, Prototyping & Proof of Concept experience\n, • Digital Product Delivery experience\n, • Managing delivery squads (developers, testers, solution designers, UX/UI via shared services).\n, • Strong stakeholder management (managing up to senior leaders, influencing them to go ahead with product development)\n, • Agile methodology fluency (Scrum qualifications preferred)\n, • Technology fluency (discuss tech with stakeholders/developers, no coding required)\n, • Experience in defining digital & technology strategy, tool selection and roadmap planning\n \n\n \n Core Responsibilities: \n Squad Leadership & Agile Delivery \n\n • Manage a delivery squad (developers, testers, solution designers, UX/UI via shared services).\n, • Run agile ceremonies: stand-ups, sprint planning, retros,and sprint reviews.\n, • Oversee end-to-end product delivery, from idea through to handover to the Product Manager.\n, • Typical delivery cycle: 6-7 months per product.\n\n \n Innovation & Experimentation \n\n • Identify ideas across the business\n, • Build proofs of concept and prototypes to validate feasibility and value.\n, • Support creation of business cases for senior sign-\n \n, • ~10-30 ideas reviewed per year\n, • ~10-15 prototypes/experiments\n, • ~2 products delivered\n \n\n \n Senior Stakeholder Management \n\n • Act as the primary interface with senior stakeholders (effectively the "client").\n, • Help define digital and technology strategy for the stream.\n, • Advise on prioritisation, tool selection, and roadmap planning.\n, • Manage competing priorities across multiple sub-service lines.\n, • Navigate political and resource-sharing dynamics.\n\n \n This role is paying between £50,000 - £58,000 + Private Medical + Excellent Pension + Mostly Remote working \n \n If you think you have the right skills to flourish in this role or know someone that will fit the role, please send over your CV to matthew.leach @ circlerecruitment.com or click apply, and I will be in touch soon. Alternatively, please call on for further information \n \n Interviews will commence ASAP \n Keywords: Product Innovation / Agile / Scrum / Product Delivery / Digital innovation / Product Delivery / AI / London / Birmingham / Manchester / Nottingham / Bristol / Cambridge / UK Wide / Remote \n Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment. \n \n

Service Desk Engineer (2nd Line) \n London (North London) \n Hybrid (3 days onsite, 2 days remote) | Occasional client travel \n Are you an experienced IT support professional ready to take the next step in your career? Do you enjoy solving complex technical issues while delivering outstanding customer service, both remotely and face-to-face? We’re looking for a skilled Service Desk Engineer (2nd Line) to join our dynamic Service Delivery Team. About the Role\n As a 2nd Line Service Desk Engineer, you will be at the forefront of delivering high-quality technical support to our clients. You’ll handle escalated incidents, proactive monitoring alerts, and on-site visits, while helping to mentor and develop the 1st Line team. Key Responsibilities\n\n • Respond promptly to technical support requests via phone, email, and ticketing system\n, • Diagnose and resolve 2nd line and escalated tickets, as well as NOC monitoring alerts, within agreed resolution times\n, • Provide face-to-face technical support through pre-scheduled client site visits\n, • Accurately classify, prioritise, and document tickets with detailed notes throughout their lifecycle\n, • Keep clients and their IT teams regularly updated on ticket progress\n, • Identify recurring issues and contribute to permanent solutions\n, • Create and maintain technical documentation and knowledge base articles\n, • Deliver excellent customer service and a positive support experience at all times\n, • Manage your own ticket queue, triage effectively, and escalate where necessary\n, • Liaise with third-party vendors and partners to resolve complex issues\n, • Support, mentor, train, and develop the 1st Line Service Desk Analysts\n, • Stay up to date with the latest technologies and cyber security developments, and share knowledge with the team\n, • Achieve relevant Microsoft and technical certifications\nWhat We’re Looking For\n\n, • Excellent customer service, telephone, and client-facing skills\n, • Minimum 2 years’ experience providing IT support across multiple technologies (MSP experience is highly desirable)\n, • Proven experience attending client sites and delivering face-to-face support\n, • Strong troubleshooting and support experience in the following technologies:\n, • Windows Server (on-premise and Azure)\n, • Active Directory (on-premise and Azure), Group Policy, Office 365, and SharePoint\n, • Microsoft Exchange\n, • Virtualisation technologies (Windows Virtual Desktop, Hyper-V, Virtual Machine Manager, vSphere)\n, • Backup and Disaster Recovery solutions\n, • Cyber-security tools and concepts (EDR, MFA, AV, incident response)\n, • Networking (TCP/IP, DNS, DHCP, LAN, WAN, Wireless, Switches, Routers)\n, • Windows OS, macOS, and Microsoft Office\n, • Mobile device configuration and support\n, • Ability to configure, administer, and support both Windows and macOS devices\n, • Solid understanding of the cyber threat landscape and security best practices\n, • Proactive mindset with the ability to anticipate and prevent issues\n, • Excellent verbal and written communication skills – able to explain complex technical matters clearly to users of all levels\n, • A genuine passion for learning new technologies, demonstrated through certifications or personal projects\n, • Strong team player who is also highly self-motivated\n, • Calm and professional approach when dealing with difficult or demanding situations\n, • Full UK driving licence\nWhat We Offer\n\n, • Hybrid working (3 days onsite, 2 days remote)\n, • Varied and interesting workload across multiple client environments\n, • Opportunities to develop your technical skills and gain certifications\n, • A supportive, collaborative team that values excellence in service delivery\n\n If you’re a confident, customer-focused 2nd Line Engineer who enjoys both technical challenges and mentoring others, we’d love to hear from you.

Infrastructure Solution Architect – 6-month contract – SC Cleared – London/remote \n My Customer is looking for an experienced Infrastructure Solution Architect to join a major infrastructure transformation programme. You'll be responsible for designing and delivering infrastructure solutions that support data centre migrations, application transitions and wider technology change projects. \n Working with technical teams and key stakeholders, you'll provide architectural guidance, manage technical risks and ensure solutions are delivered successfully from design through to implementation. \n Required Skills from the Infrastructure Solution Architect: \n\n • Active SC Clearance.\n, • Experience working in Critical National Infrastructure environments\n, • Previous experience as an Infrastructure Solution Architect or Infrastructure Designer.\n, • Strong background in infrastructure, data centre and application migrations.\n, • Experience producing solution designs and technical documentation.\n, • Knowledge of infrastructure technologies and secure network architecture, including DMZ environments.\n, • Experience working in Agile and/or Waterfall project environments.\n, • Excellent communication and stakeholder management skills.\n\n Key Responsibilities from the Infrastructure Solution Architect: \n\n • Design infrastructure solutions for transformation and migration projects.\n, • Produce solution designs and technical documentation.\n, • Support data centre and application migrations.\n, • Identify and manage technical risks, issues and dependencies.\n, • Work closely with project teams and third-party suppliers.\n, • Provide technical oversight throughout project delivery.\n, • Support transition activities, including legacy infrastructure decommissioning.\n\n The Infrastructure Solution Architect is required onsite, 50% of the time in London. \n Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. \n Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). \n For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

\n \n Data Protection Coordinator \n Watford - Hybrid Working \n Salary: £30,000 - £35,000 \n Permanent, Full Time \n \n The Vacancy \n Chime Housing, we are committed to providing brilliant homes and services for our residents across Watford and beyond. Following the merger of Watford Community Housing and Thrive Homes, we are investing in our data protection capability to make sure our Group is compliant, well-governed, and trusted by the people we serve. \n \n Introduction to the role \n We are now looking for a Data Protection Coordinator to join us and work alongside our Group Data Protection Officer. This is a hands-on operational role where you will make a real difference by keeping our records in shape, supporting residents who make data requests, and helping the wider organisation build good data protection habits. You won't be making high-level regulatory decisions; instead, you'll be the engine room that keeps day-to-day compliance running smoothly. \n \n Role purpose \n To provide reliable operational data protection support to the Group DPO, helping Chime Housing deliver consistent compliance across the Group, with a particular focus on building capability and embedding good practice across the organisation. \n \n What’s the role? \n \n Key Accountabilities: \n\n • Handle Data Subject Access Requests (DSARs) from initial receipt through to preparing the response pack, ready for the Group DPO to review and sign off.\n\n \n\n • Maintain all data protection registers - including the Data Asset Register (ROPA), and processor and controller records by keeping them accurate and up to date.\n\n \n\n • Liaise with Data Champions across Chime Housing Group to prompt timely updates to the Data Asset Register and support their engagement with data governance.\n\n \n\n • Carry out data protection due diligence for standard supplier relationships: obtain assurances, review responses, and file them alongside contracts and agreements.\n\n \n\n • Log data protection incidents and near-misses accurately on the incident log and escalate to the Group DPO for assessment and decision.\n\n \n\n • Produce monthly KPI reports on data protection activity, drawing on registers and logs to provide clear management information.\n\n \n\n • Support scheduled reviews of data protection policies and help draft written procedures for routine compliance processes.\n\n \n\n • Provide general administrative and coordination support to the Group DPO as needed.\n\n \n \n What are we looking for? \n \n Essential: \n\n • Experience handling Data Subject Access Requests, or a clear and demonstrable understanding of the DSAR process under UK GDPR.\n\n \n\n • Working knowledge of UK GDPR, Data Protection Act 2018 and the Data Use and Access Act (DUAA) 2025 framework.\n\n \n\n • Experience maintaining compliance records, registers, or logs; and an organised, methodical approach to doing so.\n\n \n\n • Good written communication skills: able to draft clear, accurate documentation and correspondence.\n\n \n\n • Strong attention to detail and the ability to manage multiple tasks against deadlines.\n\n \n\n • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).\n\n \n\n • A discreet and professional approach to handling sensitive personal information.\n\n \n Desirable: \n \n\n • Experience in housing, local government, or another regulated sector.\n\n \n\n • A data protection qualification or certificate (e.g. BCS Foundation Certificate in Data Protection, CIPPE, or similar).\n\n \n\n • Familiarity with supplier due diligence or DPIA processes.\n\n \n\n • Experience producing management information or performance reports.\n\n \n \n Who you’ll work with \n \n Responsible to: Group Data Protection Officer \n Department: Information and Technology Services \n \n What can we offer you? \n \n\n • 28 days’ annual leave (pro rata)\n\n \n\n • Employer pension contribution of up to 11%\n\n \n\n • Development opportunities\n\n \n\n • Comprehensive employee rewards scheme\n\n \n How we work \n \n We embrace agile working — blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. \n \n How to apply \n \n If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV. \n \n Closing date: 24th July 2026 \n Interviews: to be confirmed \n (Please note we reserve the right to close the vacancy early if we receive a large response.)

Sanderson are working with a consulting client who are looking to grow their Zero Trust capability. The client is seeking a consultant to come in and design, support and maintain Zero Trust security architectures. \n \n Your responsibilities will include: \n Architecture & Design Support \n\n • Assisting with the design and implementation of Zero Trust architectures for enterprise environments, supporting senior team members in covering users, devices, applications, data, and networks.\n, • Supporting secure access patterns using cloud-based security and zero-trust platforms under guidance.\n, • Contributing to enterprise-wide security blueprints and reference architectures aligned with Zero Trust principles, including data protection and network segmentation.\n, • Learning to design scalable identity-centric security controls using SSO, MFA, device posture, and least-privilege access models, with mentorship.\n, • Collaborate with networking teams to support WAN and remote access modernisation using cloud security and SASE frameworks, and to ensure secure data flows across enterprise networks.\n\n \n Implementation & Hands-On Experience \n Supporting the deployment, configuration, and optimisation of Zero Trust technologies, including: \n\n • Assisting with policy creation and fine-tuning, as well as data loss prevention and encryption controls.\n, • Supporting app segmentation and connector deployment and contributing to network segmentation projects.\n, • Assisting with Zero Trust Client configuration and rollout, including secure network and data access.\n, • Integrate Zero Trust solutions with identity providers, SIEM/SOAR systems, endpoint platforms, and data repositories.\n, • Assisting infrastructure teams in migrating legacy VPN, proxy, and firewall solutions to cloud native Zero Trust models, and supporting secure network and data migration activities.\n, • Participating in proof-of-concept evaluations and technical validation sessions as a supporting team member, including data and network security solutions.\n\n \n Professional Development & Team Collaboration \n\n • Supporting the team's Zero Trust initiatives and roadmap, contributing ideas around data protection and network modernisation.\n, • Ensure security best practices are followed across projects and tasks, including network and data security controls.\n, • Assisting with threat modelling, gap assessments, and risk evaluations for both data and network assets.\n, • Promoting the adoption of modern security frameworks and secure-by-design principles within the team, including those related to data and network security.\n\n \n Operations & Continuous Improvement \n\n • Assisting in troubleshooting Zero Trust deployment issues, performance concerns, identity-related access failures, network connectivity issues, and data protection incidents.\n, • Monitoring and helping to tune telemetry, logs, and analytics to maintain operational performance across networks and data platforms.\n, • Actively participating in team training and knowledge-sharing sessions to develop your skills in data and network security.\n\n \n Key Skills and Qualifications \n We are looking for experience across a selection of the following skills: \n Technical Foundations \n\n • Up to 2 years' experience in IT, cybersecurity, networking, data protection, or related technical roles\n, • Familiarity with concepts such as Zero Trust, cloud platforms, identity and access management, data classification, encryption, or network segmentation is an advantage.\n, • Basic understanding of networking, endpoint security, cloud technologies, or data protection strategies is desirable.\n, • Eagerness to learn new technologies and security practices, including those related to network and data security.\n\n \n This role will require you to be willing and eligible to undergo UK security clearance. \n \n If you're interested in the above, apply or reach out to

Location: Euston, London (onsite) \n Rate: £15.00 - £16.00 per hour \n Duration: ASAP start until mid-August \n We are currently seeking an IT Systems Administrator to join a busy IT support team to start ASAP on a temporary basis until mid-August, providing first-line technical support to approximately 100 onsite users and a wider user base of around 300 employees across multiple locations. \n Key Responsibilities: \n\n • Provide 1st line IT support across hardware, software and user account issues.\n, • Support users with Active Directory, Office 365, Citrix and video conferencing platforms including Teams, Zoom and Webex.\n, • Escalate complex issues to senior IT team members when required.\n, • Assist with IT projects and ongoing system improvements.\n\n About You: \n\n • Previous 1st Line Support or IT Support experience in a corporate office\n, • Good knowledge of Active Directory, Office 365 and Citrix environments\n, • Strong communication and problem-solving skills.\n, • Able to work effectively in a fast-paced environment and provide excellent customer service.\n, • Experience of Citrix and Teams Viewer.\n\n Desirable: \n\n • Knowledge of Azure AD and Endpoint Manager.\n, • Experience providing remote support to end users.\n, • Technical certifications or an IT-related qualification.\n\n This is a great opportunity for an immediately available IT professional looking for a short-term assignment within a professional and supportive environment. If you have the above skills and are available to start immediately and commit to this role until mid-August, apply now!

Salesforce Administrator & Product Owner \n London Bridge (2 days office-based, 3 days remote working)Salary: Up to £75,000Internal Title: CRM Manager \n Hyde New Homes is looking for a Salesforce Administrator & Product Owner a single, hands-on leadership role that combines platform administration with strategic product ownership. \n We believe that our strongest CRM outcomes come from a single accountable owner so this cohesive role is built on the understanding that the person who architects and administers the platform is best placed to own its direction. You'll hold the technical keys to our Salesforce Sales & Marketing environment and the product vision that determines where it goes next. \n Key Responsibilities \n\n • Platform administration — Own the technical health of Salesforce: configuration, automation (flows), user management, security, data integrity, and release management\n, • Product ownership & roadmap — Define and prioritise the product backlog, translate stakeholder needs into user stories, and lead the strategic roadmap aligned to business priorities\n, • CRM optimisation — Drive continuous improvement of processes, workflows, and automation to increase efficiency and adoption\n, • Customer insight — Leverage CRM data to generate actionable insights that inform business development, marketing, and customer experience\n, • Cross-functional delivery — Manage digital projects across Hyde, acting as the bridge between technology, third party System Integrators and business functions across Hyde\n, • Stakeholder engagement — Serve as the CRM subject matter expert, coaching colleagues and communicating technical complexity in clear business language\n\n What You'll Bring \n\n • Proven Salesforce Administration experience with relevant certification (platform Admin I or II, Platform App Builder, Consultant certifications like – Sales, Marketing) or trailheads\n, • Extensive salesforce experience mainly in Sales and Marketing Cloud\n, • Working knowledge on flows, Configurations, Report & Dashboards, Journey builders, profiles and permissions\n, • Strong design thinking and problem-solving skills\n, • Product ownership experience — backlog management, roadmap definition, and prioritisation grounded in business value and technical feasibility\n, • Business analysis skills — ability to elicit, document, and translate business requirements into functional specifications and user stories\n, • Strong reporting, analytics, and data governance capability\n, • Confident stakeholder management at all levels\n, • A continuous improvement mindset with a track record of delivering measurable outcomes\n, • Property experience desirable but not essential\n\n The Benefits of Joining Hyde \n\n • Excellent pension scheme\n, • Generous holiday allowance\n, • Life assurance\n, • Award-winning flexible benefits platform\n, • Support for learning and career development\n, • Hybrid working options available\n\n Diversity, Inclusion & Accessibility \n Equity, diversity and inclusion are central to life at Hyde. We’re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. \n As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond. \n We reserve the right to close this advert early if a suitable candidate is identified.

SQL Database Administrator – SC Cleared – London/remote – 6-months \n My Customer is seeking an experienced SQL Database Administrator to join a large-scale infrastructure team, supporting a range of critical database transformation and migration projects. \n You'll play a key role in delivering database solutions, supporting application migrations, and ensuring SQL environments are secure, resilient, and built to a consistently high standard. \n Skills required from the SQL Database Administrator: \n\n • Active SC Clearance (mandatory).\n, • Experience in a Critical National Infrastructure environment\n, • Strong commercial experience administering Microsoft SQL Server environments.\n, • Experience working with SQL Server 2016 through to SQL Server 2025.\n, • Excellent knowledge of Always On Availability Groups, Windows Clustering and High Availability/Disaster Recovery technologies.\n, • Experience administering SSRS, SSIS and SSAS.\n, • Strong understanding of SQL Server upgrades, migrations and performance optimisation.\n, • Experience supporting SQL Server within VMware virtualised environments.\n, • Knowledge of PowerShell and Power BI.\n, • Experience working within structured Change Management and Incident Management processes.\n, • Familiarity with BMC Remedy/Helix or similar ITSM platforms.\n\n Key responsibilities of the SQL Database Administrator: \n\n • Build, configure and administer Microsoft SQL Server environments using established standards and best practices.\n, • Deliver SQL database upgrades, migrations and transformation activities across multiple environments.\n, • Perform database backups, restores and recovery activities to support ongoing projects.\n, • Carry out quality assurance checks to ensure newly deployed databases meet technical and operational standards.\n, • Support the retirement and decommissioning of legacy SQL environments.\n, • Work closely with Infrastructure, Security and Application teams to deliver successful project outcomes.\n, • Assist with application and database migrations to new infrastructure, virtual environments and data centres.\n\n The SQL DBA is required onsite 50% of the time in Central London. \n Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. \n Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). \n For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

NEC Applications Change Specialist (NEC Housing Management) \n Remote - with a requirement to attend the London office approximately twice per month \n Up to £66,000 \n Would you like to join Hyde as an NEC Housing System Specialist? \n As an NEC Applications Change Specialist at Hyde you will work with our Business Systems Team to Provide expert technical knowledge in the development of NEC Housing Management. \n Responsibilities \n\n • Provide expert housing management application technical knowledge to facilitate change.\n, • Develop and implement changes to Hyde’s housing management application as per specification and requirements.\n, • Facilitate the implementation of the appropriate technical solutions to meet organizational objectives.\n, • Provide specialist consultancy to all stakeholders, both internal and external.\n, • Application upgrades and the implementation of new functionality.\n, • The identification and implementation of process/technical improvements.\n, • Provide help, advice and assistance with the delivery of support and training services.\n\n Skills and Experience Required \n\n • Strong technical experience in NEC Housing Management software \n, • Oracle Databases, relationships and SQL scripting experience (preferred)\n, • Project Workload Management\n\n Benefits \n\n • A fantastic pension.\n, • Life assurance.\n, • Great holidays.\n, • An award-winning flexible benefits package.\n, • Volunteering days.\n\n Hyde \n Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community. \n An Inclusive Workplace \n Equity, diversity and inclusion are central to life at Hyde. We’re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. \n Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. \n We reserve the right to close this advert as soon as a suitable candidate has been identified.

Overview \n We are excited to announce a new opportunity for a Principal Engineer to join our Team at Enterprise Mobility. \n We’re Enterprise Mobility, a family-owned global leader in mobility solutions. Our world-class portfolio includes car and van rental, fleet management, vehicle subscription, car sharing, luxury rental and more. Our vision is simple: to be the world’s best and most trusted mobility company. \n A multi award-winning employer, recognised by Gallup as an Exceptional Workplace, we’ve grown from a pioneering idea over 65 years ago into a truly global organisation. Today, we generate over $38 billion in annual turnover, employ more than 90,000 people, operate a fleet of 2.4 million vehicles, and serve customers across 90+ countries, all while advancing the world one journey at a time. \n Our family ownership, led by CEO Chrissy Taylor, third generation of the Taylor family — gives us the stability and long-term outlook to invest in our people, our customers and our future. \n The Workforce Technology Team (WTT) is responsible for the vision, strategy, architecture, engineering, delivery, and end user support of the technologies, capabilities, and service offerings our global employees rely upon every day. Unlike traditional IT teams, WTT works broadly across IT and our business with a specific focus on our employees’ experience with technology. WTT responsibilities include physical and virtual devices (desktops/laptops, tablets, payment, printers, virtual workstations, etc.), workforce/productivity applications (email, unified communications, collaboration, etc.), identity solutions (Active Directory, Entra, AppSec, etc.), security capabilities (endpoint protection, secure coding tools, risk database, etc.), and related applications (AppSec, Startup Page, etc.). \n This is an exciting opportunity for a Principal Engineer in the WTT Engineering organization! In this important role you will have shared responsibility for our various engineering delivery pipelines. The solutions in these areas are critical for the success and daily operations of our organization and our 90,000+ employees. You will partner closely with WTT Product to develop engineering roadmaps, ensure operational health, build and deliver technology solutions. \n Responsibilities \n\n • Be able to communicate complex solutions at all levels up to and including C suite\n, • Significant Experience of the Microsoft product set across platform, endpoint and security\n, • Significant experience of security technologies across the MS stack including MFA, SSO, MIM, OTP as well a strong general security background\n, • Lead technical strategy and architectural decisions for our core customer service and internal business platforms\n, • Design and implement scalable solutions spanning frontend and backend services\n, • Create reusable technical designs that can be leveraged across multiple teams\n, • Drive adoption of emerging technologies that enhance our customer experience\n, • Work closely with product and engineering teams to deliver technical excellence\n, • Mentor and grow senior technical talent across the organisation\n, • Proven ability to influence and build consensus across teams\n, • Excellence in mentoring senior engineers and building strong teams\n, • Track record of driving technical decisions at organisational scale\n, • Strong communication skills and stakeholder management\n\n Qualifications \n Required: \n\n • Must be committed to incorporating security into all decisions and daily job responsibilities\n, • Experience designing distributed systems and scalable architectures\n, • Expertise in cloud platforms (AZURE) and modern web technologies\n, • Experience building high throughput booking and end point systems and real-time services\n, • Strong ability to bridge frontend and backend technical domains\n, • Experience leading technical strategy and engineering decisions for our core customer service and internal business platforms\n, • Experience implementing comprehensive monitoring and security practices\n\n Preferred: \n\n • Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred\n\n Please let us know about any accommodations you may need to participate in the recruitment process. \n Why Join Us? \n\n • Be part of a global leader with a strong local presence.\n, • Work in a supportive, inclusive environment that values your growth.\n, • Enjoy flexible working and a collaborative culture.\n, • Make a real impact on our business success and your career trajectory.\n, • Comprehensive Benefits – Including pension, life assurance, access to same day virtual private GP appointments & more!\n, • Employee Perks – Discounts on car hire, Cycle to Work scheme, paid volunteer days. \n\n Additional Information \n\n • Salary - Competitive\n, • Location - Work From home (You must be based within the UK)\n\n As part of our standard pre-employment process, any offer of employment will be subject to the satisfactory completion of reference checks, a criminal record (DBS) check, and a financial probity check. \n #LI-remote

Junior IT Support Engineer \n Watford | Field-Based | £24,000 - £29,000 + Bonus \n We're recruiting for an Junior IT Support Engineer to join a well-established, growing IT services provider supporting schools across Hertfordshire. This is a fantastic opportunity to gain hands-on experience in a varied, customer-facing role with excellent training and career development. \n The Role \n You'll provide onsite and remote IT support to local primary schools, helping to maintain and troubleshoot a wide range of IT systems. From installing hardware and configuring networks to resolving technical issues, no two days are the same. \n You'll typically visit schools during term time, with larger projects and installations taking place during school holidays. \n What We're Looking For \n\n • A genuine passion for IT and technology\n, • Excellent communication and customer service skills\n, • A proactive, organised approach to problem solving\n, • Basic knowledge of Windows, Microsoft Office, networking and PC hardware\n, • Previous IT support experience is beneficial but not essential\n, • Full UK driving licence and access to your own vehicle\n\n What's on Offer \n\n • £24,000-£29,000 depending on experience\n, • Full training and ongoing development\n, • Annual salary reviews and discretionary bonus\n, • 25 days holiday plus bank holidays\n, • Friendly, supportive team environment\n, • Genuine opportunities to develop your technical skills and progress your career\n\n If you're enthusiastic about technology, enjoy helping people and want to build a career in IT support, we'd love to hear from you. Apply today for a confidential discussion.

Service Desk Engineer \n \n The Service Desk Engineer serves as the primary technical point of contact for RFA's global client base, delivering exceptional white-glove support across endpoint, cloud, security, and collaboration technologies. This role is responsible for providing first and second-level technical support, resolving incidents, fulfilling service requests, and maintaining high levels of customer satisfaction while supporting a diverse portfolio of managed IT services. \n \n The Service Desk Engineer utilizes modern troubleshooting methodologies, automation tools, AI-assisted support platforms, and cybersecurity best practices to efficiently resolve issues and improve the client experience. Successful candidates demonstrate strong technical aptitude, exceptional communication skills, a customer-first mindset, and the ability to thrive in a fast-paced Managed Service Provider (MSP) environment. \n \n Responsibilities: \n\n • Utilize AI-enabled support tools and knowledge platforms to improve incident resolution times and service quality.\n, • Support Microsoft 365, Entra ID, Intune, Defender, Teams, SharePoint Online, and related cloud services.\n, • Assist with endpoint management, mobile device management (MDM), and device compliance monitoring.\n, • Respond to security-related incidents including phishing reports, compromised accounts, malware alerts, and suspicious user activity.\n, • Maintain accurate documentation, knowledge base articles, standard operating procedures, and technical runbooks.\n, • Monitor service queues and proactively identify trends, recurring issues, and opportunities for automation.\n, • Participate in onboarding and offboarding processes including provisioning, deprovisioning, access reviews, and asset management.\n, • Support hybrid and remote workforce technologies including VPN, virtual desktops, collaboration platforms, and cloud applications.\n, • Meet established service metrics including SLA attainment, ticket quality, first-contact resolution, and customer satisfaction goals.\n, • Participate in after-hours support, escalation rotations, and major incident response activities as required.\n, • All other responsibilities delegated by the Management team.\n, • May be asked to provide on-site technical support to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems.\n\n \n Qualifications: \n\n • Associate's or Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent professional experience.\n, • 2+ years of experience in a Service Desk, Help Desk, Technical Support, or Managed Services environment.\n, • Strong knowledge of Microsoft 365, Entra ID (Azure AD), Exchange Online, Intune, Teams, SharePoint Online, and Active Directory.\n, • Experience supporting Windows 11, macOS, iOS, and Android platforms.\n, • Working knowledge of cybersecurity concepts including MFA, Conditional Access, endpoint protection, phishing prevention, and identity management.\n, • Familiarity with Azure, AWS, virtual desktop infrastructure (VDI), and SaaS application administration.\n, • Experience with ITSM platforms such as ConnectWise, ServiceNow, HaloPSA, Autotask, or similar systems.\n, • Knowledge of ITIL service management principles.\n, • Strong written and verbal communication skills with the ability to explain technical concepts to non-technical users.\n, • Preferred Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Fundamentals, AZ-900, or equivalent.\n, • Experience supporting financial services, hedge funds, legal firms, or highly regulated industries preferred.\n\n \n Preferred Qualifications & Development Potential \n\n • Associate degree in Information Technology, Computer Science, or related field, or equivalent professional experience.\n, • 1–3 years of experience in a Service Desk, Help Desk, Technical Support, or Managed Services environment.\n, • Foundational IT certifications such as CompTIA A+, Network+, Security+, Microsoft Fundamentals, or equivalent coursework demonstrating core technical knowledge.\n, • Demonstrated hands-on technical experience through internships, help desk roles, school IT programs, volunteer IT work, home labs, or other practical troubleshooting environments.\n, • Exposure to scripting, automation, or technical problem-solving through coursework, personal projects, or professional experience.\n, • Basic familiarity with PowerShell, Python, batch scripting, or other automation tools preferred.\n, • Strong understanding of Microsoft Windows, Microsoft 365, Active Directory/Entra ID, endpoint management, and common business productivity applications.\n, • Excellent customer service, communication, documentation, and troubleshooting skills.\n, • Ability to learn new technologies quickly and adapt in a fast-paced MSP environment.\n\n \n Nice-to-Have Qualifications \n\n • Experience supporting Microsoft 365, Entra ID, Intune, Azure, AWS, or similar cloud platforms.\n, • Experience with ITSM/ticketing systems such as ConnectWise, HaloPSA, Autotask, or ServiceNow.\n, • Knowledge of cybersecurity fundamentals including MFA, endpoint security, phishing awareness, and identity management.\n, • ITIL Foundation, Microsoft, CompTIA, or cloud certifications.\n, • Experience supporting financial services, legal, healthcare, or other regulated industries.\n\n \n AI Competencies: \n\n • Demonstrates familiarity with AI-powered productivity tools such as Microsoft Copilot, ChatGPT, or approved company AI platforms.\n, • Uses AI tools to assist with troubleshooting, documentation, knowledge searches, and drafting communications while validating accuracy.\n, • Understands basic AI concepts, limitations, risks, and data privacy requirements.\n, • Follows company policies regarding the secure and responsible use of AI technologies.\n, • Leverages AI-generated recommendations to improve ticket resolution efficiency and customer service quality.\n, • Demonstrates curiosity and willingness to learn emerging AI technologies relevant to IT support.\n

Deskside Support Analyst \n Job Advertisement: Deskside Support Analyst \n Location: London \n Contract Type: Permanent, fully in the office \n Salary: £35,000 - £37,000 (depending on experience) \n Working Pattern: Full Time (37.5 hours/week, Mon-Fri, 8:30 am - 5:00 pm) \n \n Are you ready to elevate your career in Information Technology? Join our client's prestigious office in London as a Deskside Support Analyst ! If you're passionate about providing exceptional support and thrive in a dynamic environment, we want to hear from you! \n \n What You'll Do: As a Deskside Support Analyst, you will be the go-to person for 1st and 2nd line support for 80 hybrid users, including executives and board members. You'll tackle a variety of technical end-user computing issues and be the friendly face that keeps our clients smiling. Your responsibilities will include: \n\n • Providing top-notch support across Windows 11, Dell laptops, iPhones, and iPads\n, • Managing AV support in our 7+ meeting rooms, ensuring seamless Teams meetings\n, • Handling incidents and requests through walk-ups, email tickets, Teams messages, and calls\n, • Maintaining hardware and software asset inventory, ensuring everything is up to date\n, • Offering excellent customer service, translating technical jargon into easy-to-understand terms\n\n \n Key Responsibilities: \n\n • Primarily End user support - AD, AAD, Office 365, Teams, Exchange, Intune, autopilot,\n\n incident management, request fulfilment, purchasing, logistics, starters / leavers process (New hire induction) end user hardware support, AV support \n\n • Systems / Service support - Azure AD, Office 365\n, • IT Service Management - Ticket handling, worklogs, populating solution KB in ITSM, prioritisation, customer focused, good English language skills (verbal, written)\n, • Floorwalking and interact with users and represent the brand calmly and professionally\n, • You will be proficient in IT support, both on IT hardware and Audio Visual (AV) support, dealing with a variety of user requests. You will maintain a high level of customer service at all times and adhering to company service delivery principles\n, • The Deskside Support Engineer will also be responsible for providing remote support services to colleagues for any service requests and issues relating to colleagues' IT hardware and software\n, • Manage colleague expectations remotely using effective communication, quick resolution in keeping with our outstanding customer support services, ensure service levels are maintained and provide highest level of colleague experience\n, • Track all requests maintaining ownership of the issue and providing consistent and timely resolutions.\n, • Asset Management: maintain accurate inventory of hardware and software assets; manage lifecycle, allocation, and compliance\n, • Provide advice, direction and support to all users including executive members, board members and guests in professional manner\n, • Ensure quality standards are adhered to for any deliverables and raise any concerns that may impact on local level\n, • Effectively log issues using standard and approved tools and ensure follow up and feedback with the end user\n, • Excellent ability to multi-task and work on tasks and projects while being interrupted by users and colleagues requesting support; ability to constantly re-prioritise tasks is a must.\n, • Liaising with the cover team to ensure that they are site-familiar and aware of any procedural and or system changes\n\n \n Essential Skills: \n\n • Strong knowledge of iOS mobile devices and Microsoft 365 (Entra ID, Intune, Teams, Defender, Exchange online, SharePoint)\n, • Proficiency in troubleshooting Windows 11 and common productivity tools\n, • Excellent knowledge of Intune including Autopilot laptop build\n, • Familiarity with Audio-Visual systems and Microsoft Teams Meeting Room technologies\n, • Excellent communication skills to articulate technical issues to a non-technical audience\n\n \n Desired Skills: \n\n • Provide ad-hoc AV support for meetings and conferences\n, • Using service management tools to manage, update, escalate and create new Incident and Problem records\n, • Support, admin and replacement of smart devices, including tablets\n, • Installation, configuration and administration hardware (Dell)\n, • Maintenance and troubleshooting of MF Printers as directed by technical resources.\n, • Good knowledge of Active Directory - resetting passwords, creating users etc\n\n \n Key Competencies: \n\n • Aptitude for providing exceptional customer service even when the environment becomes fast-paced or intense\n, • Excellent communication skills\n, • Ability to articulate technical information to a non-technical audience\n, • Excellent documentation and analytical skills\n, • Good verbal and written communication skills\n, • Excellent troubleshooting and problem resolution skills\n, • Able to work well to pressurised deadlines\n, • Excellent timekeeper and logical thinker\n\n \n To Apply: Send your CV outlining your relevant experience We look forward to meeting you! \n Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

\n Intensive Temporary Accommodation Officer (Complex Needs) \n Watford \n Permanent, 37 hours per week \n \n The Vacancy \n \n Are you passionate about changing lives through housing? If you’re someone who combines strong housing management expertise with empathy, resilience and a can-do attitude, we want to hear from you. \n \n Introduction to the role \n \n We’re looking for a dedicated and proactive Intensive Temporary Accommodation Officer to join our Housing Operations team. This is more than just a housing role — it’s an opportunity to support people with complex needs to sustain tenancies, rebuild independence, and thrive in their communities. \n \n Role purpose \n \n As an Intensive Temporary Accommodation Officer, you will deliver a high-quality, person-centred housing management service to customers in our Housing First and Next Step programmes. \n \n You’ll take ownership of tenancies from pre-assessment through to sustainment, ensuring customers receive tailored support while meeting essential housing management standards. \n \n What’s the role? \n \n Key Accountabilities \n \n\n • Managing a portfolio of tenancies, ensuring residents are supported to maintain long-term, stable housing\n\n \n\n • Carrying out pre-tenancy assessments, property inspections, and tenancy reviews\n\n \n\n • Supporting residents with rent management and reducing arrears through payment planning and monitoring\n\n \n\n • Handling anti-social behaviour, tenancy breaches, and complex casework with professionalism and care\n\n \n\n • Working with partners, support agencies, and stakeholders to ensure a joined-up service\n\n \n\n • Representing the organisation in court and at community or stakeholder meetings\n\n \n\n • Ensuring properties are safe, compliant, and re-let quickly to minimise void loss\n\n \n\n • Playing a key role in delivering a trauma-informed, customer-first approach\n\n \n \n What are we looking for? \n Essential: \n \n\n • Experience in housing management, ideally within social housing\n\n \n\n • Strong understanding of rent recovery, tenancy enforcement, and housing legislation\n\n \n\n • Experience working with individuals with complex needs (e.g. mental health, substance misuse, domestic abuse)\n\n \n\n • Excellent communication, negotiation and conflict resolution skills\n\n \n\n • Ability to work both independently and collaboratively in a fast-paced environment\n\n \n\n • A customer-focused, solution-driven mindset\n\n \n\n • A full driving licence and access to a car with business insurance\n\n \n Desirable: \n \n\n • Knowledge or experience of the Housing First model\n\n \n\n • CIH qualification or equivalent\n\n \n Who you’ll work with \n \n\n • Responsible to: Temporary Accommodation Team Leader\n\n \n\n • Department: Housing Operations\n\n \n What can we offer you? \n \n\n • 28 days’ annual leave (pro rata)\n\n \n\n • Employer pension contribution of up to 11%\n\n \n\n • Development opportunities\n\n \n\n • Comprehensive employee rewards scheme\n\n \n \n How we work \n \n We embrace agile working — blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. \n \n How to apply \n \n If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV. \n \n \n Closing date: 26th July 2026 \n Interviews: To be confirmed \n \n (Please note we reserve the right to close the vacancy early if we receive a large response.) \n

FIND are delighted to be working in partnership with a well established and growing training provider to hire an Early Years Apprenticeship Tutor.Our client specialise in supporting Early Years, Teaching Assistant and wider Childcare training, helping learners flourish and meet sector standards. We are seeking a dedicated and experienced Assessor/Tutor to join our established team. This is a pivotal role supporting learners undertaking qualifications in Early Years, ensuring they gain the knowledge, skills, and confidence to succeed. You will deliver engaging learning sessions, provide constructive feedback, and assess knowledge and competence across work-based learning programmes.Responsibilities\n\n • Support a caseload of learners across Early Years qualifications, guiding their professional development journey.\n, • Plan, deliver, and assess teaching, learning, and assessment activities in line with awarding organisation requirements.\n, • Provide personalised support and feedback, enabling learners to achieve their apprenticeship standards and qualifications.\n, • Carry out workplace observations, assessments, and progress reviews with accuracy, fairness, and integrity.\n, • Uphold high standards of safeguarding, well-being, and inclusion for all learners in line with organisational and legislative expectations.\n, • Accurately maintain learner progress records, reporting on achievement and providing updates to relevant stakeholders.\n, • Promote positive behaviour, equal opportunities, and diversity throughout all learning activities.\n, • Work collaboratively with internal colleagues, employers, and external partners to maximise learner success\nPersonal Specification\n\n, • Hold an appropriate assessor qualification (e.g., CAVA, D32/D33, A1, or equivalent).\n, • Possess a teaching qualification (e.g., PTLLS, AET, or equivalent) or willingness to work towards.\n, • Relevant occupational experience in the Early Years sector\n, • Excellent organisation, administration, and time management skills.\n, • Strong communication and interpersonal skills with the ability to support a diverse learner cohort.\n, • Proficient IT skills, including use of Microsoft Office and virtual learning platforms.\n, • Commitment to safeguarding, promoting equality and diversity, and continuous professional development.\n, • Ability to inspire, motivate, and maintain high levels of learner engagement.\n, • Full driving licence and access to transport (role may require site visits)\nWhat We Offer\n\n, • 25 days annual leave + bank holidays\n, • 2 Volunteer days each year + 1 wellbeing day\n, • Opportunities for professional growth and CPD within a supportive, forward-thinking organisation.\n, • Flexible working arrangements to support work-life balance - remote, hybrid, and field-based options available.\n, • Commitment to an inclusive, equitable, and diverse workplace culture.\n, • Industry-leading training resources and mentoring support.\n

\n • Bachelor's Degree in Computer Science, Maths, Statistics, or Operation Research\n, • £120k - £160k+ base (£250,000 - £600,000 overall)\n, • London (office based)\nSenior Quantitative Developer - LONDON UKRemote Status - No RemoteClient Willing to Sponsor - YesMUST HAVE -Bachelor's Degree in Computer Science, Mathematics, Statistics, or Operation ResearchAND from a top 20 internationally ranked universityRelocation Paid - YesRecruit From UK onlyOverall Earnings Potential: £250,000 - £600,000Job DescriptionQuantitative Developer - Systematic Trading (London)A leading systematic investment firm, managing over $6 billion in assets, is spinning out from the quantitative division of a globally recognized hedge fund to become an independent investment firm. This is a rare opportunity to join during a major growth phase and help build the firm's long-term technology platform.What the work covers:\n\n, • Designing and operating systems that deliver real-time market data to trading infrastructure, where speed and reliability are fundamental requirements\n, • Building integrated environments where quantitative researchers develop, test, and deploy predictive models - from feature engineering through execution\n, • Architecting cloud-based simulation and experimentation platforms that support large-scale quantitative research without becoming a bottleneck\n, • Standing up toolchains for new asset classes or trading strategies - the kind of foundational work where you're defining what needs to exist\n, • Working across boundary of research and production - ensuring that what quants build in notebooks can actually run reliably at scale\nThe technology is primarily Python, with C++ where performance demands it. The infrastructure runs across both on-premises systems and cloud. ML is used as one tool among many - this is a systematic shop, not an AI-first fund.Qualifications\n\n, • Bachelor's Degree in Computer Science, Mathematics, Statistics, or Operation Research only AND from a top 20 internationally ranked university\n, • You have real buy-side experience- or experience in an environment with similar standards. You've worked at a systematic fund, a quant trading firm, or you've transitioned from a top tech company and proven yourself in a trading environment.People from firms like the ones you'd expect are what they're looking for. They are looking for people from top tech or quant companies, NOT Banks.\n, • You are a strong Python Engineerwith good C++. \n, • You have quantitative judgment. you need to understand how data, models, and trading systems interact. You can work productively with quants and understand what they need from the engineering side.\n, • You are senior enough to take ownership. CTO wants people he can hand large initiatives to and trust the output. 6 to 15+ years of relevant experience, with meaningful time in high-standards environments.\n, • Your communication skills are excellent- both written and verbal. The bar for this is genuinely high. If you can't articulate your thinking clearly, this isn't the right place for you regardless of your technical strength.\n, • You've achieved things. Years of experience is not the only metric - for example 5 years out of Oxford and already operating at a level most people reach at 12, this is the level we are seeking.\nWhy is This a Great Opportunity:The firm already has the capital, the leadership, the talent, and the track record. What makes this moment special is that the spin-out has not completed yet. The people joining now are building the independent platform from the inside. Once the separation is done and the story becomes obvious to everyone, the best seats will be taken and the leverage will be different.Base salary in London ranges from £120k - £160k+, but real number is total comp. Year 1 bonus is guaranteed, and for senior hires, total compensation ranges from £450k to well over £600k depending on experience and impact. The firm does not have rigid comp bands - if they see the value, they pay for it.The London office is growing rapidly, with the firm recently expanding into additional space. Four days in-office, Mondays remote. Do not miss this once in a lifetime opportunity!IND123

Role: Technology Alignment Manager \n Location: Remote (UK-based) \n Salary: £46,000 \n \n About \n \n We are partnered with a fast-growing MSP who have an exciting opportunity for someone to join and make tangible changes to the organisation. \n \n We are looking for a Technology Alignment Manager to implement a singular tech standard for a group of MSPs ensuring seamless and highly optimised organisational performance throughout the group. \n \n The Opportunity \n This is a rare build role. We don't yet have a single technology standard that every client runs on. Around 60% of clients are on non-standard setups that create avoidable support tickets and slow everything down. \n There's no group-wide technology audit, no shared standard build, and no regular technology roadmap for clients. You'll create them. You'll be building the alignment approach that every future client and acquisition will follow. \n \n What You'll Do \n First 3 months - establish \n\n • Audit client technology setups and record what each one is running\n, • Work with senior leadership to define our standard build - the tools and settings every client should be on\n, • Run root cause analysis on ticket volumes to find the setups driving the most work, and choose the right product stack\n, • Set up clear, shared documentation of client environments\n\n 3 to 9 months - scale \n\n • Move clients onto the standard build, starting with those causing the most tickets\n, • Help model the cost and pricing of chosen products with commercial colleagues\n, • Build technology roadmaps for key clients and lead technology reviews focused on reducing risk and cost\n, • Champion automation - updates, new-user setup, monitoring - to give engineers time back\n\n Ongoing \n\n • Keep client environments aligned to the standard as things change\n, • Align each newly acquired client base to the group standard\n, • Contribute to sales and marketing materials explaining the standard build and its benefits\n, • Track and report the tickets and engineer hours saved through alignment\n, • Spot upgrade and improvement opportunities that genuinely help clients\n\n \n What We're Looking For \n Essential \n\n • Solid hands-on IT background in an IT managed service provider or internal IT team\n, • Good working knowledge of Microsoft 365, networking and common business IT setups\n, • Experience standardising or improving IT environments, not just fixing faults\n, • Able to explain technology choices clearly to non-technical business owners\n, • Comfortable auditing and documenting IT environments in detail\n, • Experience with RMM tooling from the Kaseya stack\n, • Organised and methodical, with an eye for the change that removes future problems\n, • Willing to travel to client and group sites when needed - this is a remote-first role\n\n \n Strongly desirable \n\n • Experience building client technology roadmaps or acting as a technical account contact\n, • Familiarity with IT documentation and technology-alignment tooling\n, • Exposure to automating routine IT work (updates, provisioning, monitoring)\n, • Experience with a PSA/ticketing system such as HaloPSA\n, • Understanding of common security standards for small and medium businesses\n, • Comfortable contributing to product cost and pricing discussions\n, • Experience in a business growing through acquisition\n\n \n Why This Role \n Build the standard - You define the technology standard that every client and acquisition moves onto. \n Technical and strategic - Part hands-on alignment, part roadmap. You shape what good looks like. \n Measurable impact - Fewer tickets, safer setups, and time given back to engineers, all traceable to you. \n Room to grow - As the client base grows, the alignment function you build grows with it. \n \n Sound like the ideal next role for you? \n \n If so, apply now with an up-to-date CV to be considered.

Service Desk Engineer \n We are looking for a skilled Service Desk Engineer to join a growing Managed Services team. This is a great opportunity to work with modern cloud technologies while supporting a diverse client base. \n Role Overview \n\n • Resolve escalated IT issues across desktop, cloud, and infrastructure\n, • Support Microsoft 365, Active Directory, and networking environments\n, • Troubleshoot hardware, software, and connectivity issues\n, • Collaborate with 3rd line teams\n, • Maintain documentation and deliver excellent customer service\n\n Requirements \n\n • IT support experience (incl. 2nd line)\n, • Strong knowledge of Windows, Microsoft 365, and basic networking\n, • Experience with Azure, ITSM tools, and remote support\n, • Strong problem-solving and communication skills\n\n What’s Offered \n\n • Exposure to latest cloud technologies\n, • Training and career development\n, • Supportive, fast-paced environment\n\n Please get in touch as soon as possible as interviews are happening next week!

IT Service Operations Lead to join a high-profile international charity. \n The role will help build, improve and manage the technology service operations capability. The organisation is entering an important phase of growth and transformation, with technology playing an increasingly central role in how it scales services, supports users and delivers trusted, high-quality digital operations. \n This is a hands-on team leader role. Small team to provide service support to 200+ staff globally. You will help shape how technology services are managed, supported and improved across the organisation. This will include service delivery, incident and problem management, service performance, supplier coordination, user support, continuous improvement and the development of clear operational processes. \n The role would suit someone who has worked in IT service management, service delivery or technology operations and is comfortable operating in a growing, changing organisation where processes, tools and ways of working are still being developed. \n Key responsibilities: \n\n • Lead and improve day-to-day IT service operations across the organisation.\n, • Establish clear service management processes, including incident, request, problem and change management.\n, • Improve service performance, reporting, governance and operational visibility.\n, • Work closely with technology, product, engineering and business teams to ensure services are reliable, responsive and well supported.\n, • Manage service risks, dependencies, escalations and operational priorities.\n, • Support supplier and third-party service management.\n, • Help define standards, ways of working and service expectations across the technology function.\n, • Identify opportunities to improve tooling, automation, knowledge management and user experience.\n, • Build strong relationships with internal stakeholders and ensure technology services support organisational priorities.\n\n Experience: \n\n • Experience in IT service operations, IT service delivery, ITSM, technology operations or a similar role.\n, • Strong understanding of service management principles, ideally including ITIL or equivalent practical experience.\n, • Experience improving operational processes in a growing or changing organisation.\n, • Strong stakeholder management skills, with the ability to build trust across technical and non-technical teams.\n, • Comfortable working in ambiguity and creating structure where processes are still maturing.\n, • Ability to manage incidents, escalations, suppliers and competing priorities.\n, • A practical, improvement-focused approach with strong attention to service quality.\n, • Experience with service desk, ticketing, knowledge management or operational reporting tools would be useful.\n, • An interest in climate, sustainability, standards, data or mission-led work would be an advantage.\n\n Home based remote working with expensed ad-hoc travel to the London HQ. \n Excellent benefits package: \n\n • 8% employer pension contribution from day one.\n, • 30 days annual leave.\n, • 4x life assurance.\n, • £500 wellbeing allowance.\n, • £500 home office equipment allowance.\n, • Enhanced parental leave.\n, • Training budget available for everyone.\n\n

Job Title: Technical Support Manager \n Location: Remote Working \n Duration: Permanent, open to both Full Time & PT applicants \n We are recruiting an experienced Technical Support Manager to manage a small team of Oracle Support Analysts. The Support Manager will play a pivotal role in ensuring the efficient operation of the Technical Support Team, meeting service level agreements (SLAs) and driving continuous improvement initiatives. This role requires a strong understanding of ITIL processes, leadership skills and the ability to develop and execute strategies to enhance service delivery. \n Responsibilities \n Team Leadership and Line Management \n\n • Provide day-to-day leadership and management of the Technical Support team of Oracle Support Analysts.\n, • Foster a collaborative and high performing team environment through coaching, mentoring and performance management.\n, • Conduct regular team meetings, one-on-one sessions and performance reviews.\n\n Support Desk Operations \n\n • Ensure the Support Desk functions efficiently and achieves agreed SLAs.\n, • Monitor and report on Support Desk performance metrics, identifying areas for improvement. Input into monthly customer reporting.\n, • Act as the escalation point for complex issues and ensure timely resolution.\n\n ITIL Process Management \n\n • Oversee ITIL processes, including Risk Management, Knowledge Management, Incident Management, Problem Management and Change Management.\n, • Ensure compliance with ITIL best practices and standards.\n, • Develop and maintain a comprehensive knowledge base to support the team and end-users.\n\n Strategic Development and Continuous Improvement \n\n • Identify opportunities for improvement in Service Desk operations and implement solutions.\n, • Develop and execute a Support Desk strategy aligned with organisational goals.\n, • Collaborate with stakeholders to ensure the Support Desk meets evolving business needs.\n\n Qualifications \n\n • Bachelor’s degree in IT, Business Administration, or related field (or equivalent experience).\n, • Proven experience in leading a Service Desk or IT support team.\n, • Strong knowledge of ITIL processes and certifications (e.g., ITIL Foundation) preferred.\n, • Experience with Oracle tools and systems is a plus.\n, • Excellent problem-solving and decision-making skills.\n, • Strong communication and interpersonal skills.\n\n

Are you passionate about supporting learners with additional needs to achieve their full potential? We are recruiting dedicated Learning Support Assistants (LSAs) to work across Further Education settings in South East London starting in September. \n This is an excellent opportunity for individuals with experience supporting learners with SEND, or those who have transferable skills from education, care, youth work, or support environments. \n Pay Rate is £15.5 - £17 per hour. \n\n • Full-time hours available\n\n The Role \n As a Learning Support Assistant, you will play a vital role in helping learners access their education, develop independence and achieve their individual learning goals. You will support young people and adults with a range of additional learning needs, both in and outside of the classroom. \n Key responsibilities include: \n\n • Providing high-quality, person-centred support to learners with SEND.\n, • Supporting learners to engage with lessons, college activities and wider services.\n, • Assisting learners in developing study skills, confidence and independence.\n, • Supporting learners with EHCP outcomes and individual learning targets.\n, • Working one-to-one or with small groups of learners.\n, • Providing personal care and mobility support where required, always maintaining dignity and respect.\n, • Promoting safeguarding, equality, diversity and inclusion at all times.\n, • Working collaboratively with teaching staff and other professionals to ensure positive learner outcomes.\n\n Skills & Experience \n We are looking for candidates who have: \n\n • Experience supporting learners with SEND, either in education, care or community settings.\n, • Strong literacy and numeracy skills.\n, • Excellent communication and interpersonal skills.\n, • The ability to build positive relationships with learners, colleagues and families.\n, • Knowledge of safeguarding and the barriers faced by learners with additional needs.\n, • A patient, adaptable and proactive approach.\n, • Good IT and administrative skills.\n, • Experience within a Secondary School or Further Education setting is desirable but not essential.\n\n Why Apply? \n This role offers the opportunity to make a genuine difference to learners' lives while gaining valuable experience within respected Further Education providers across South East London. \n Benefits of working for Reed Further Education: \n\n • Exclusive representation to leading FE colleges, prisons, and training providers in the area\n, • A specialist Further Education consultant who will search for jobs on your behalf\n, • A Health Cash Plan and Reed Discount Club\n, • Entitlement to Statutory Sick Pay, Statutory Maternity, Paternity and Adoption Pay, Parental Leave and Antenatal/Pre-Adoption Appointment Payment\n, • Access to Training and Development through Reed Assessment Centre and Reed Learning\n, • Great referral bonuses\n, • Access to roles throughout the UK and online/remote learning opportunities\n\n Apply Today \n If you are passionate about helping learners succeed and are available to start in September, we'd love to hear from you. \n Apply now to be considered for Learning Support Assistant opportunities across South East London.

m2r Education are working in partnership with an innovative education technology organisation to recruit outstanding Subject Specialists in Maths, Chemistry and History for an exciting freelance project based in Central London. \n This is a fantastic opportunity for exceptional classroom teachers with deep subject knowledge, strong pedagogy and a genuine passion for improving how students learn. The work is mainly hands-on, in-the-room collaboration, with some lighter remote and async tasks as required. \n The successful candidates will support product and content development by providing expert feedback, teaching insight and practical subject expertise. This role would suit current or very recent UK secondary / sixth form teachers who have progressed quickly on the teaching and pedagogy track, such as Heads of Department, Lead Practitioners, Subject Leads or similar. \n The Role \n The work will be a mix of in-person collaboration at the office and occasional remote / async tasks. The main focus is the in-person time with the product team. \n In-person responsibilities include: \n\n • Feedback sessions on prototypes and recent work, giving candid and structured feedback on what is strong, what is wrong and what an expert teacher would never do.\n, • Short coaching sessions for staff on how the subject is best taught, including common misconceptions, sequencing, explanations, exam technique and model answers.\n, • Occasional live tutoring sessions so the team can observe excellent pedagogy in practice.\n\n Remote / async responsibilities may include: \n\n • Working through the live platform and flagging what is strong and what feels off.\n, • Completing self-contained deliverables such as feature reviews, model answers, teaching breakdowns of tricky topics, or pedagogy / content sense-checks.\n, • Working to clear briefs and agreed deadlines in your own time.\n\n Requirements \n\n • Qualified teacher with strong, current UK secondary and/or sixth form classroom experience in the relevant subject.\n, • Current or recent senior teaching role, such as Head of Department, Lead Practitioner, Subject Lead, Specialist Leader of Education or similar.\n, • Demonstrable passion for your subject and the ability to communicate that enthusiasm clearly.\n, • Deep pedagogical knowledge, including how students learn, where they commonly struggle, how to sequence topics and what strong exam technique looks like.\n, • Familiarity with UK exam boards, such as AQA, Edexcel, OCR and WJEC, including mark schemes and assessment standards.\n, • Experience writing exam questions, mark schemes, curriculum content or schemes of work.\n, • A track record of strong student outcomes or exam results.\n, • Experience coaching, mentoring or training other teachers or adults.\n, • Articulate, candid and confident giving honest feedback to a product team.\n, • Comfortable working with prototypes, ambiguity and work in development.\n, • London-based or able to attend the Euston office in person at least fortnightly.\n, • Available for flexible, ad hoc hours rather than a fixed weekly schedule.\n, • Eligible to work in the UK and operate on a self-employed / freelance basis.\n, • Genuine interest in EdTech and how AI can support students, with a healthy scepticism about getting it right.\n\n Package \n\n • £60 per hour for in-person work.\n, • £45 per hour for remote / async work.\n, • Ad hoc and flexible hours agreed in advance.\n, • Around 6 hours per month initially until September, with potential to increase or decrease depending on project needs.\n, • In-person visits at the office near Euston, usually fortnightly and around 2 hours per visit.\n, • Weekday availability between 9am and 6pm, arranged to suit.\n, • Freelance / self-employed basis.\n, • NDA required, as candidates will see unreleased prototypes and confidential project materials.\n\n Who This Role Will Not Suit \n\n • Senior leaders who have moved away from classroom teaching into purely management-focused roles.\n, • Private tutors with no strong school teaching track record.\n, • Candidates unable to commit to regular in-person sessions in London.\n, • Candidates motivated mainly by the rate rather than genuine subject passion.\n\n Start: ASAP \n For safeguarding purposes, a valid police clearance certificate / DBS may be required, plus 2 professional references. \n Due to the high volume of applications we receive, if you have not been contacted within 5 working days of submission then please consider your application to have been unsuccessful. \n Apply via m2r Education or contact the team for further details.

Location: LondonWorking pattern: Remote-first / highly flexibleSalary: £50,000 - £75,000Type: Permanent \n Hays are recruiting for a Finance Systems Manager - ERP to join a fast-growing consultancy as they continue to invest in, develop and optimise their finance systems capability. \n This is a hands-on role that will sit across ERP ownership, system implementation, process improvement, reporting, data, stakeholder engagement and BAU finance systems support. \n The company has recently implemented Deltek Vantagepoint and is now looking for someone to help drive the next phase of value from the platform. This will include supporting system upgrades, improving processes, enhancing reporting, onboarding future acquisitions and ensuring the system is embedded effectively across Finance and the wider business. \n Experience with Deltek Vantagepoint or a similar system would be beneficial, but it is not essential. Candidates with strong experience across other ERP or finance systems platforms will be considered, particularly where they have supported system change, implementation, optimisation or finance transformation activity. \n The role: \n As Finance Systems Manager - ERP, you will act as the key point of ownership for the finance systems environment, working closely with Finance, IT and wider business stakeholders.You will be responsible for: \n\n • Taking ownership of the finance systems / ERP platform\n, • Supporting ERP upgrades, implementations and major system enhancements\n, • Helping the business get greater value from Deltek Vantagepoint and wider finance systems\n, • Improving processes, controls, reporting and data quality\n, • Supporting data migration, data mapping, validation and cutover activity\n, • Managing system configuration, access, documentation and change control\n, • Supporting integrations between finance systems and other business applications\n, • Leading user testing, issue resolution, training and post-go-live support\n, • Working with senior stakeholders to prioritise improvements and drive adoption\n, • Supporting BAU finance systems activity while also delivering continuous improvement\n\n What we're looking for: \n This role would suit someone from a background such as: \n\n • Finance Systems Manager\n, • ERP Manager\n, • Systems Accountant\n, • Finance Systems Lead\n, • Finance Systems Analyst\n, • ERP / Finance Transformation Consultant\n, • Finance Systems Implementation Lead\n\n You will need experience in finance systems, ERP management, systems accounting or a similar role, with a good understanding of finance processes such as general ledger, accounts payable, accounts receivable, billing, project accounting and management reporting. \n The ideal candidate will have experience supporting or leading ERP upgrades, implementations, major enhancements or finance systems improvement projects. You should also be comfortable working with data, managing stakeholders and balancing project delivery with day-to-day system ownership. \n \n Useful experience: \n Experience in any of the following would be highly beneficial: \n\n • Deltek Vantagepoint\n, • ERP / finance system implementation or upgrades\n, • Finance systems optimisation\n, • Data migration, mapping, cleansing or validation\n, • Power BI, Excel or Power Query\n, • SQL, APIs, ODBC or system integrations\n, • Project accounting, WIP, time recording or billing\n, • Professional services, consultancy or project-based environments\n\n This is a strong opportunity for someone who wants to take real ownership of an ERP / finance systems environment, support meaningful system change and help a growing business get better value from its finance systems investment. \n To find out more, please apply directly or contact Hays for a confidential conversation. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Brock Solutions is an innovative engineering solutions and professional services company specializing in the design, build and implementation of real-time operational solutions for broad based industrial/manufacturing and transportation/logistics organizations worldwide. Some interesting areas we are exploring include industrial automation, machine learning, IIOT, cyber security, AI, robotics, and other technologies. With approximately 1000 employees globally, Brock Solutions is a privately held, employee owned organization with over 30 years in the real-time operational solutions space. \n As Brock Solutions continues to grow and respond to the on-going requirements of major clients, we need to add talent to our base of outstanding professionals. We are currently seeking an On-Site Software Support Specialist to join our team of experienced professionals located at Heathrow Airport (LHR). Please note, this position is 100% on-site. \n Why Work at Brock? \n\n • Competitive Compensation Package\n, • Profit Sharing\n, • Continuous Career Growth\n, • Flexible Working Hours\n, • Company Events and Celebrations\n, • Travel Opportunities\n\n Responsibilities may include: \n\n • Work onsite daily at London Heathrow Airport, representing Brock Solutions as the first point of contact for SmartSuite technical incidents.\n, • Quickly troubleshoot hardware issues across a vast multi-terminal network of workstations, scanners and other peripheral devices.\n, • Become a SmartSuite product specialist, acquiring airport domain, field operations and application knowledge to triage reported software issues.\n, • Serve as a visible, trusted point of contact for our customers; working with end users in the field, presenting monthly service reviews and participating in key events with the wider airport community.\n, • You will receive incidents for local customers, as well as handle remote cases as part of our continuous global coverage support model.\n, • Please note that this position is part of a 7:00 AM to 11:00 PM GMT onsite coverage rotation. However, schedule adjustments may be necessary to provide customer support for occasional overnight and weekend shifts.\n\n Qualifications Required: \n\n • Diploma or Degree in Information Technology, Computer Analyst, Engineering or related Field. Knowledge in the following is considered an asset:\n, • Windows Servers\n, • Windows Failover Clustering or other high-availability technologies\n, • Web Servers and Web Services\n, • Android\n, • Microsoft SQL Server (Administration, and basic queries)\n, • Azure or other cloud hosting solutions\n, • Basic networking fundamentals (VLANs, firewalls, VPNs, and routers)\n, • Mobile Device Management solutions\n, • Previous work experience in airport IT or field services is considered an asset but not required.\n, • Fluent in any other language, in addition to English, is an asset.\n\n Other Requirements: \n\n • Ability to obtain and maintain a Heathrow Airport Limited Identification (HAL ID) Pass.\n, • Full, valid driving licence (required to obtain an Airside Driving Permit); we’ll consider reasonable adjustments.\n, • There may be occasional, short-term travel to other airport or customer locations as business needs arise.\n\n Other Job Information (if applicable): \n We appreciate your interest in joining our team. \n This appointment is subject to the ability to obtain a valid LHR [Airside/Landside] badge. This process includes a criminal record check (DBS) and a 5-year checkable employment/education history. \n \n Applicants must have the legal right to work in the UK; and employment is subject to standard right-to-work checks as set out in Home Office guidance. \n New grads are welcome to apply. If you have graduated within the last 3 years, please also submit a soft copy of your transcript (unofficial copy is fine). \n Brock Solutions strives to create a respectful, accessible and inclusive work environment. Upon individual request, Brock Solutions will endeavour to remove barriers to the hiring process to accommodate those candidates with disabilities. \n Please be advised that, outside of our official applicant tracking system, Brock Solutions will never solicit personal information upfront. We send formal offer documentation in writing first, and wait until your acceptance before asking for any additional personal information.

Our product helps security teams quickly and accurately detect intrusions in their cloud environment using canaries - decoy tripwires deployed to deceive attackers. \n We're at a massive inflection point and this is a hugely exciting time to join the company: \n\n • We've just raised a $20m Series A led by FirstMark with Accel, MMC, Tapestry and CCL.\n, • We doubled ARR last quarter, work with companies like Riot Games, Docker and Snyk, and have grown from 5 people to 26 in 18 months.\n, • Our research recently helped fix a P1 security flaw in Google's Gemini CLI.\n\n We’re looking for someone who… \n\n • Is genuinely interested in technology and cyber security, and keen to build a career in it.\n, • Has a strong academic foundation - an undergraduate or/and master's degree, ideally in a STEM subject like computer science, engineering, maths, physics… and has demonstrated real academic excellence.\n, • Has strong engineering fundamentals and a real appetite to learn - can write clean, correct code in a known language, and is genuinely curious about how things work under the hood.\n, • Has built things they're proud of - side projects, open source, hackathons… And is excited by the pace and rate of change that is inevitable in any successful, early stage startup.\n, • Gets their energy from getting things done and in the hands of customers but is also here to have fun along the way!\n\n If you don’t fit this bill exactly but think you could make a difference here - please, apply! \n \n Role \n Reporting to Niall, our Engineering Lead, and with significant exposure to our CTO and Co-Founder, Sam, you’ll join a team of other awesome engineers looking to make their mark on the world. \n This includes: \n\n • Working face to face with both founders, the whole engineering team and our customers and prospects to build a delightful product that solves real problems.\n, • Working across the stack, mostly in C# on .NET Core 10 (here's why), but also Terraform and building out our frontend in HTMX.\n, • All the good practices you’d expect from technical co-founders who’ve done this before (CD, Infrastructure as code, simple but scalable and powerful architecture)\n, • We’re a small, tight team with demanding customers so expect to be shipping every day with very little bureaucracy.\n, • We actively encourage AI-assisted development and give every engineer full access to tools like Claude and Codex.\n, • We’re based in a Central London office and work here 5 days a week (and everyone we hire will too).\n\n FAQs\n How is work organised at Tracebit? \n It’s a small, tight team - we have a standup everyday, each team member is usually responsible for delivering something reasonably large for customers and we meet every few weeks to talk about longer term plans. Between that - there’s a tonne of discussions, customer feedback and analysis, but not a huge amount of process, the team is trusted to prioritise where to spend their time. \n Where is the office? \n The whole team works together in an office right next to Warren Street tube station - there are lots of great places to grab lunch nearby. \n Are you doing hybrid/remote? \n ?Short answer: No, but flexible on a day to day basis. \n Long answer: We are set on building the company on a foundation of an office based culture. We are a very early stage company and think that we’ll build the best company at the fastest pace we can whilst also having a lot of fun by physically working together 5 days a week. On a case by case basis (e.g. leaving early for a holiday, staying home for a builder, working remote for a few days to visit family, etc. etc.) we’re very reasonable and flexible. We respect that this is not for everyone. \n ?What are the working hours like? \n ?We think 9am-6pm will bring a great cadence to work. As a Founding Engineer there will definitely be times you need to pick up work outside of these hours, we’re keen to limit this where we can but also offer flexibility in return. \n Can you sponsor visas? \n We can support various types of working visas in the UK, including: \n\n • Skilled Worker Visa (both from within and outside the UK)\n, • Intra-Company Transfer Visa\n, • Graduate Visa Transition\n\n We are keen to support candidates who require visa sponsorship. Please let us know which specific visa type you might need during the initial application or interview process. Our team is committed to helping talented individuals navigate the necessary visa requirements.

IT Operations Director (Private Equity Backed) Permanent Remote (Occasional travel to West London) Posted Wed 01 July 26 CVs ASAP Start date Aug – Oct 26 (Depending on notice) Meraki Talent’s rapidly scaling client is actively looking to appoint an IT Operations Director to help shape the future of technology within this fast-growing, Private Equity-backed organisation. With ambitious growth plans, an active acquisition strategy and significant investment in technology, the business is entering an exciting new phase. As part of this journey, they are looking to appoint an IT Operations Director to build and lead a modern, scalable IT Operations function that will underpin the organisation's continued success. Reporting directly to the C-Suite, with strategic support, you'll be responsible for creating the operational foundations that enable a growing business to scale securely, efficiently and effectively. From defining the operating model and establishing governance to recruiting your own team and driving operational excellence, you'll have the autonomy to create an IT capability that supports the organisation both now and in the future.Responsibilities of theIT Operations Director (Private Equity Backed): - Lead IT Operations across the organisation - Manage and develop the relationship with the core MSP - Oversee M365, Azure, Infra, endpoint management and cloud based services - Drive improvements across service management, governance and operational maturity - Lead cyber sec operations, IT risk, disaster recovery and compliance - Supporting the tech integration of acquired businesses - Build and grow the internal IT functionBackground of the IT Operations Director (Private Equity Backed): - Extensive experience of leading IT Operations within a growing, multi-site organisation - Strong knowledge of Microsoft 365, Azure, infrastructure and cloud environments - Experience in managing MSPs and outsourced tech partners - Track record of improving service management, governance and operational performance - Experience working alongside Private Equity partners, very helpful - Experience in building/scaling teams helpful Is this job for you? At Meraki, we love recruitment and love words. Is this you?Gordon wants: Azure, IT Ops, Scale, M365, MSP, Infrastructure, Cloud, Private Equity Please see our website page headed (eg) ‘Privacy Notice’ for an explanation about how we use information we collect about you’