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  • Workshop Manager
    Workshop Manager
    hace 16 días
    £30000–£40000 anual
    Jornada completa
    Chigwell

    Role Overview The Workshop Manager will be responsible for managing all aspects of workshop operations, from customer bookings and vehicle workflow management through to technician supervision, quality control, invoicing and compliance. The successful candidate will play a key role in ensuring the workshop operates smoothly, jobs are completed efficiently, customers receive excellent service, and the business continues to grow. This role requires a strong understanding of vehicle servicing and repairs, excellent organisational skills, commercial awareness, and the ability to lead and motivate a team. Workshop Operations & Management • Oversee daily operation of MOT, servicing and repairs., • Manage workshop workflow to ensure vehicles are booked in, progressed and completed efficiently., • Allocate jobs to technicians based on workload and deadlines., • Monitor productivity, labour efficiency and turnaround times., • Ensure all work is completed to a high standard and in line with manufacturer guidelines and industry best practices., • Carry out final quality checks where required before vehicles are returned to customers., • Identify opportunities to improve workshop processes and customer experience. Customer Service & Relationship Management • Act as the main point of contact for customers throughout the repair and servicing process., • Provide professional advice regarding vehicle maintenance, repairs and recommendations., • Communicate clearly with customers regarding diagnosis, costs, progress updates and completion times., • Handle customer queries, concerns and complaints professionally and promptly., • Build strong relationships with repeat customers and ensure a high level of customer satisfaction., • Ensure customers receive transparent explanations of work required and completed. Booking, Scheduling & Workflow Control • Manage all workshop bookings, MOT appointments, servicing schedules and repair jobs., • Plan daily and weekly workshop capacity., • Prioritise urgent repairs while maintaining efficient workflow., • Coordinate MOT slots, diagnostics, servicing and repair requirements., • Ensure customers are kept informed of appointment changes or delays. Estimates, Invoicing & Commercial Management • Prepare estimates and quotations for repairs and maintenance work., • Gain customer authorisation before additional work is carried out., • Manage job cards, invoices and payment processes., • Ensure accurate recording of parts, labour and additional charges., • Monitor workshop profitability and identify opportunities to improve revenue., • Work with suppliers to ensure competitive pricing and availability of parts., • Monitor outstanding payments and support effective financial control. Health & Safety, Compliance & Standards • Ensure the workshop operates safely and complies with all relevant health and safety regulations., • Maintain a clean, organised and professional working environment., • Maintain compliance with MOT standards and industry regulations., • Ensure tools, equipment and machinery are maintained and fit for purpose. Stock, Equipment & Supplier Management • Monitor workshop stock levels, consumables and commonly used parts., • Order parts and manage relationships with suppliers., • Ensure efficient use and maintenance of workshop equipment., • Manage external suppliers, recovery companies and specialist repair partners when required. Skills & Experience Required • Previous experience managing an automotive workshop., • Strong knowledge of vehicle servicing, repairs and diagnostics., • Experience working with technicians and managing workshop workflow., • Excellent customer service and communication skills., • Ability to manage multiple jobs and priorities in a busy environment., • Commercial understanding of workshop operations, labour sales and profitability., • Strong organisational and administrative skills., • Ability to use workshop management systems, booking software and invoicing systems., • Previous experience within an MOT testing environment., • MOT Tester qualification is preferred., • Experience with diagnostic equipment and modern vehicle technologies.

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  • Marketing Director
    Marketing Director
    hace 2 meses
    £40000–£48000 anual
    Jornada parcial
    Ilford

    REGIONAL DIRECTOR – FOOTBALL DEVELOPMENT & TALENT NETWORK Talent Pro League (TPL) is brand of TPL Media and Entertainment Ltd. Remote / Regional UK-Based Opportunity Commission Only | High Growth Potential | Flexible Hours Lead a Movement. Build a Region. Change Lives Through Football. Talent Pro League (TPL) is recruiting ambitious, driven, and connected individuals to become Regional Directors across the UK. This is an opportunity to build and lead football development in your region while creating a substantial long-term income stream. TPL is building one of the most exciting grassroots football, scouting, media, and player development platforms in the UK, connecting undiscovered talent with real opportunities through tournaments, media exposure, digital platforms, and community engagement. THE ROLE As a TPL Regional Director, you will: • Lead and grow TPL operations in your region, • Recruit and manage local Ambassadors, • Build relationships with teams, academies, coaches, schools, and communities, • Support player and team registrations, • Help organise tournaments, showcases, and football events, • Develop local sponsorship and partnership opportunities, • Grow your region into a sustainable football network WHAT YOU WILL RECEIVE 10% Commission on Regional Registrations Earn recurring income from registrations and activity generated in your region. Leadership Position Be recognised as the lead figure for TPL in your area. Flexible Working Work remotely and build your schedule around your lifestyle. Long-Term Growth Potential Opportunity to grow into senior leadership as TPL expands nationally and internationally. Full Support & Systems TPL provides: • Branding, • Marketing materials, • Registration systems, • Social media support, • Digital infrastructure, • Training and onboarding EARNING POTENTIAL This is a commission-only opportunity for ambitious individuals seeking uncapped earnings. Example Potential: If your region generates: • 128 teams, • 15 players per team, • Average player package: £250 Regional revenue could exceed: £480,000 A 10% regional commission structure could generate: £48,000+ Additional earning opportunities may include: • Regional bonuses, • Sponsorship deals, • Event partnerships, • Ambassador network overrides, • Tournament incentives You do not need previous football industry experience if you have: • Leadership ability, • Communication skills, • Networking confidence, • Ambition and drive IMPORTANT INFORMATION This is a self-employed, commission-only position. It is best suited for entrepreneurial individuals who are motivated by performance-based rewards and long-term growth opportunities. WHY JOIN TPL? TPL is more than football. We are building: • Media Entertainment, • Player pathways, • Media exposure opportunities, • Community impact, • Transparent scouting systems, • Apprenticeship and development opportunities, • A national football movement This is your opportunity to become part of something with genuine scale and long-term vision. APPLY NOW Please send: • Your CV or background information i nfo at yfha dot uk, • Your region/location, • A short introduction explaining why you are interested and suitable for the opportunity? Talent Pro League (TPL) Building Players. Building Futures. Building Legacy.

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