Service Manager
hace 14 días
Romford
Position: Service Manager - Building ServicesLocation: Romford, EssexSalary: £45,000 - £55,000 DOEService Manager - Job OverviewService Manager required for our client, a well-established M&E Service provider with over 40 years in the industry. This role is based at their office in Romford however, travel to other offices & client's sites throughout London is to be expected.The Service Manager will be expected to lead a team of 15 engineers and 4 service coordinators, managing multiple contracts and driving operational excellence across the business. This role would suit an experienced Facilities Management or Building Services professional who thrives in a fast-paced environment and enjoys developing teams, improving processes and building strong client relationships.Service Manager - Salary & BenefitsBasic Salary £45,000 - £55,000 DOE8:00am - 5:00pm, Monday to Friday, 1 hour lunch25 days holiday + Bank Holidays4% of the Employee's basic salaryExpenses covered (travel allowance or car allowance negotiable)Service Manager - Job OverviewLead the operational delivery of planned preventative maintenance (PPM) and reactive maintenance across multiple client contracts.Manage contract performance, ensuring compliance with SLAs, KPIs, statutory requirements, and health & safety standards.Oversee CAFM systems, job lifecycle management, contract mobilisation, client portals, and operational reporting.Direct subcontractor, engineer, and coordinator performance, ensuring effective resource planning and service delivery.Build and maintain strong client relationships, acting as the operational lead for key accounts and resolving service issues.Support commercial performance through WIP management, invoicing accuracy, margin improvement, and supplier credit control.Drive continuous improvement initiatives to enhance operational efficiency, productivity, service quality, and team performance.Service Manager - Job RequirementsExperience managing FM or building services contractsTechnical background with experience managing engineers & additional admin staffStrong client facing experienceFull Driving LicenceLive within a commutable distance of Romford, EssexBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.TPBN1_UKTJ