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Claims Specialist \n Based in our Cheltenham office, you will manage structural warranty claims from beginning to end, applying your insurance claims handling experience to deliver a customer-first, empathetic service throughout the journey. \n Your customers will primarily be private homeowners, many of whom may be experiencing stress or uncertainty when making a claim on their new home. Drawing on your practical claims experience, you will play a crucial role in supporting potentially vulnerable customers, ensuring they feel listened to, treated fairly, and guided clearly through what can be a complex process. You may also occasionally work with managing agents representing multiple property owners. \n Unlike general perils claims (such as fire or flood), structural warranty claims are typically less urgent but more complex. This role is ideally suited to someone with existing claims handling experience who is comfortable managing detailed investigations, interpreting policy cover, and communicating outcomes clearly and confidently. \n You will be joining a collaborative, knowledgeable team that is passionate about delivering excellent customer outcomes, with ongoing guidance and support to help you further develop your technical claims expertise. \n Key Responsibilities \n Customer-Centric Claims Management \n Manage all phases of the Latent Defect Insurance claim lifecycle, utilising your claims handling experience to drive fair, consistent, and customer-focused outcomes. \n Be the primary point of contact, delivering clear, empathetic communication at every stage of the claim. \n Apply your experience to identify and respond appropriately to vulnerable customers, adapting your approach to meet individual needs. \n Handle new claims efficiently, ensuring a strong and professional first response. \n Review claim information thoroughly, using your investigative and analytical claims skills to resolve discrepancies. \n Make fair and balanced decisions in line with policy and guidelines, drawing on your practical claims judgement. \n Draft clear and sensitive decision letters, including rejections, ensuring customer understanding. \n Prepare Case Strategy Reviews (CSRs) for accepted claims, balancing technical and customer considerations. \n Progress claims proactively, maintaining momentum while delivering a high-quality customer experience. \n Communication & Customer Excellence \n Deliver excellent customer service across all channels, demonstrating the communication standards expected of an experienced claims handler. \n Use active listening, empathy, and clear explanation to support customers throughout their claim. \n Build trust and rapport, particularly in complex or sensitive cases. \n Confidently handle challenging conversations, ensuring fair outcomes without compromising customer experience. \n Collaborate effectively with experts, insurers, and stakeholders to progress claims efficiently. \n Technical & Analytical Responsibilities \n Interpret expert reports and policy documentation accurately, applying your claims knowledge and experience. \n Develop your technical understanding of building defects with full training support. \n Manage claim reserves and financial elements with accuracy and accountability. \n Process payments and maintain precise claim records in line with compliance requirements. \n Collaboration & Continuous Development \n Manage your caseload effectively, applying strong organisational skills developed through claims handling experience. \n Take ownership of your portfolio, ensuring timely progression and consistent customer updates. \n Identify recovery opportunities and liaise with legal advisors where appropriate. \n Contribute to team knowledge sharing, particularly around best practice in claims handling and customer care. \n Skills, Experience & Attributes \n Essential \n Minimum one year of insurance claims handling experience (this is key to success in the role). \n Strong understanding of claims processes, including investigation, decision-making, and resolution. \n Excellent customer service focus, with a commitment to fair customer outcomes. \n Confident telephone manner, with the ability to manage sensitive and complex conversations. \n Strong written and verbal communication skills. \n Highly organised with effective time management. \n Comfortable working independently and within a team environment. \n Good IT skills across MS Office tools. \n Adaptable, motivated, and eager to build on your claims expertise. \n Desirable \n Experience within Motor or Property claims. \n Exposure to complex or technical claims environments. \n Interest in professional development and industry qualifications. \n What Success Looks Like in This Role \n You apply your claims experience confidently to manage cases from start to finish. \n Customers feel supported, informed, and reassured throughout their claim journey. \n Complex claim information is explained clearly and simply. \n Claims are handled efficiently, with strong technical accuracy and customer focus. \n You consistently deliver high-quality claims outcomes, even in complex or challenging scenarios.

Service Technician £35,000 to £36,000 basic Basic + Bonus OTE £39,600 Full-Time | Permanent |Cheltenham A growing automotive service centre is seeking a skilled ServiceTechnicianto join their high-performing team. This is a great opportunity for an experienced professional who takes pride in high-quality workmanship, safety, and excellent customer service. Salary & Package • £36,800 basic salary, • Company pension, • Employee & retail discounts, • Cycle to work scheme, • Free flu jabs, • Life insurance, • Referral programme, • On-site parking, • Enhanced maternity & paternity leave, • Fully funded IMI training & career development, • Retail vouchers & finders fee, • Eye care vouchers, • Buy/sell holiday scheme, • Employee Assistance Programme, • Long-service recognition, • Charity match scheme, • Employee of the Month (£50 voucher), • Centre of the Month (go-karting race prize) The Role Service Technician As anServiceTechnician, you will be responsible for: • Conducting MOT tests in line with DVSA standards, • Completing mechanical repairs and general servicing, • Fitting brakes, tyres, exhausts, suspension components and more, • Using alignment equipment and interpreting results accurately, • Ensuring all work is completed safely and to a high standard, • Maintaining excellent personal presentation and correct uniform, • Following all health & safety procedures, • Supporting the centre with reasonable tasks requested by management About You • Strong background in mechanical and fast-fit repairs, • Confident with brakes, tyres, exhausts, suspension and servicing, • Excellent customer service skills, • Full UK driving licence, • Able to work to high standards with good attention to detail Why Join? This business is one of the UKs fastest-growing automotive service providers, fitting over1 million tyres annuallyacross a national network. With continuous investment in people, training and facilities, youll have access to genuine career progression across technical, mechanical, administrative, digital and specialist areas. Consultant Billy Olivier Octane Recruitment Ref: 30869 WOVT Octane Recruitmentis a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related indust JBRP1_UKTJ

Position: Quantity Surveyor Location: Gloucester (Office-based with site travel as required) Salary: £40,000 - £55,000 (DOE) An excellent opportunity has arisen for an experienced Quantity Surveyor to join a growing main contractor specialising in commercial fit-out and refurbishment projects. This role is ideal for a motivated QS with 3-5 years' experience who is confident managing multiple projects concurrently and is looking to further develop their career within a supportive and ambitious team. Quantity Surveyor - Job Overview The successful candidate will be responsible for managing the commercial aspects of multiple live projects from early-stage procurement through to final accounts. You will work closely with the project delivery team to ensure financial control, contractual compliance, and successful project outcomes across a range of fast-paced fit-out and refurbishment schemes. Key responsibilities include: • Managing project cost control from start to completion, • Preparing cost plans, BOQs, procurement schedules, and tender documentation, • Procuring subcontractor packages and negotiating best value rates, • Managing valuations, variations, and subcontractor payments, • Producing monthly CVRs, cost forecasts, and financial reports, • Ensuring projects are delivered within budget and commercial targets, • Liaising closely with project managers, clients, suppliers, and subcontractors, • Maintaining contract compliance (JCT experience advantageous), • Supporting project teams with commercial guidance and problem solving Quantity Surveyor - Requirements • 3-5 years' Quantity Surveying experience, • Experience working for a main contractor (essential), • Proven track record managing multiple live projects, • Experience in fit-out, refurbishment, or general construction projects, • Strong understanding of commercial management and subcontract procurement, • Competent interpreting drawings, specifications, and contract documents, • Highly organised with excellent attention to detail, • Strong negotiation and communication skills, • Proficient in Microsoft Office, particularly Excel, • Based within commutable distance of Gloucester, • Full UK driving licence Quantity Surveyor - Salary & Benefits • Salary: £40,000 - £55,000 (DOE), • Car allowance (if applicable), • Private medical insurance, • Pension scheme, • 28 days annual leave, including Christmas shutdown days, • Annual performance-related bonus, • Genuine progression opportunities within a growing business, • Professional and supportive team environment Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for. JBRP1_UKTJ

MOT Technician £37,000 to £38,000 basic Basic + Bonus OTE £41,600 Full-Time | Permanent |Cheltenham A growing automotive service centre is seeking a skilledMOT Technicianto join their high-performing team. This is a great opportunity for an experienced professional who takes pride in high-quality workmanship, safety, and excellent customer service. Salary & Package • £38,800 basic salary, • Company pension, • Employee & retail discounts, • Cycle to work scheme, • Free flu jabs, • Life insurance, • Referral programme, • On-site parking, • Enhanced maternity & paternity leave, • Fully funded IMI training & career development, • Retail vouchers & finders fee, • Eye care vouchers, • Buy/sell holiday scheme, • Employee Assistance Programme, • Long-service recognition, • Charity match scheme, • Employee of the Month (£50 voucher), • Centre of the Month (go-karting race prize) The Role MOTTechnician As anMOT Technician, you will be responsible for: • Conducting MOT tests in line with DVSA standards, • Completing mechanical repairs and general servicing, • Fitting brakes, tyres, exhausts, suspension components and more, • Using alignment equipment and interpreting results accurately, • Ensuring all work is completed safely and to a high standard, • Maintaining excellent personal presentation and correct uniform, • Following all health & safety procedures, • Supporting the centre with reasonable tasks requested by management About You • Valid MOT Licence(essential), • Strong background in mechanical and fast-fit repairs, • Confident with brakes, tyres, exhausts, suspension and servicing, • Excellent customer service skills, • Full UK driving licence, • Able to work to high standards with good attention to detail Why Join? This business is one of the UKs fastest-growing automotive service providers, fitting over1 million tyres annuallyacross a national network. With continuous investment in people, training and facilities, youll have access to genuine career progression across technical, mechanical, administrative, digital and specialist areas. Consultant Billy Olivier Octane Recruitment Ref: 30868 WOVT Octane Recruitmentis a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related indust JBRP1_UKTJ

This is a work-from-home opportunity offering flexible hours and competitive pay. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Possess the ability to work effectively in a fast paced, dynamic environment.

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu