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This is a fantastic opportunity for someone to learn about High Net Worth Insurance or to advance into a more senior role. \n Due to expansion this well known and leading name within the insurance market are looking to complement their team by hiring a HNW Renewals Advisor. Your main focus will be to deal with the renewals, however you will handle some new business enquires, when the need arises. HNW experience is preferred but not essential as long as you have at least 2 years plus handling either personal lines or commercial insurance. After your probationary period you will be able to work from home 2 days a week with the added bonus of flexible hours allowed. \n A competitive remuneration package is on offer which includes a decent bonus. \n

Location: Redhill or Manchester Reporting to: Claims DirectorSalary: £50,000 per annumContract: Permanent, full timeVerlingue is an independent family owned insurance broker with 6 offices in the UK and a headcount of over 200. When joining Verlingue you will see how we live our values of Exceptional, Proud and Inclusive on a day to day basis and will be part of a business that embraces change, supports its people and encourages professional development. We also actively seek applications from Career Returners.Verlingue's Claims function is a key differentiator – positioned as the "shop window" of the business – and is central to the company's client proposition, reputation, and growth strategy. We are seeking an experienced Technical Lead to deliver high-impact technical leadership, client advocacy, and strategic claims outcomes across complex casualty, property, motor and specialty claims. This is a senior specialist role offering significant influence over claims direction and strong opportunities for developing teams across both offices.Key AccountabilitiesTechnical Claims Leadership\n\n • Lead handling of high-value, complex claims, providing technical direction and oversight\n, • Interpret policy coverage, liability, and quantum with precision to drive optimal claim outcomes\n, • Establish and implement claims strategies, including litigation management where required\n, • Act as escalation point for technically challenging or contentious claims\nClient Advisory & Relationship Management\n\n, • Serve as a trusted advisor to key clients, providing proactive and strategic claims guidance\n, • Attend client sites and critical incidents, supporting from day one of a claim event\n, • Support client presentations, renewals, and tenders through demonstrating claims value\n, • Build and maintain strong relationships with key clients and market stakeholders\nNegotiation & Market Engagement\n\n, • Lead complex negotiations with insurers, loss adjusters, and legal representatives\n, • Proactively drive early coverage agreement and efficient settlement strategies\n, • Leverage market relationships to improve outcomes on difficult or sensitive claims\n, • Challenge insurer and supplier performance where required\nClaims Performance & Insight\n\n, • Analyse claims data to identify trends, risks, and improvement opportunities\n, • Provide meaningful, insight-led management information to clients and internal stakeholders\n, • Contribute to development of claims propositions and service enhancements\n, • Support embedding of data-driven decision making within the Claims team\nLeadership, Coaching & Capability Development\n\n, • Act as a mentor and technical coach to colleagues across the Claims function\n, • Raise overall team capability through knowledge sharing and case reviews\n, • Contribute to technical frameworks, standards, and best practices\n, • Support succession planning and talent development within the team\nOperational Excellence & Governance\n\n, • Ensure claims are managed in line with agreed service standards, SLAs, and KPIs\n, • Maintain strong compliance with FCA requirements, internal policies, and Consumer Duty principles\n, • Ensure accurate and timely use of systems (including Acturis) and data recording\n, • Maintain strong control of costs, leakage, and supplier performance\nCollaboration & Business Contribution\n\n, • Work cross-functionally with broking, risk, and other departments to deliver integrated client solutions\n, • Contribute to business strategy, client retention initiatives, and growth opportunities\n, • Represent Claims in internal committees, projects, and strategic initiatives\nPerson Specification\n\n, • Strong technical understanding of policy wordings and legal frameworks\n, • Excellent negotiation and dispute resolution skills\n, • Ability to translate claims data into commercial insight and client value\n, • Strong stakeholder management and communication capabilities\n, • Systems proficiency (Acturis and Microsoft Office)\n, • Commercially aware and outcome-focused\n, • Credible, confident, and trusted by clients and the market\n, • Proactive, resilient, and solutions-oriented\n, • Collaborative leader with a passion for developing others\n, • Aligned to Verlingue's culture and values\n, • Considerable experience in complex claims handling within insurance broking or related environment\n, • Proven track record of managing high-value claims and delivering strong client outcomes\n, • Experience in a senior or leadership role within a claims team – desirable\n, • Relevant CII qualification (Diploma or equivalent) – desirable\nREF-229 272

The Role \n On behalf of our client, we are seeking a Customer Contact Advisor to join their team in Manchester. Reporting to a Team Manager and supported by a Team Coach, you will work on behalf of the firm’s clients to assist customers facing mortgage arrears and potential repossession. \n This role requires active listening, empathy, and careful investigation of each customer’s circumstances to identify practical solutions that help keep them in their homes. You will be the primary point of contact, guide customers through the litigation process, explain financial responsibilities, and present the most appropriate options. The position offers a hybrid, flexible working approach within a dynamic, award-winning legal services environment. \n Responsibilities will include \n\n • Work on behalf of our client’s clients to support customers behind on mortgage payments and at risk of repossession.\n, • Use active listening and empathy to build trust and encourage customers to share financial or personal difficulties.\n, • Investigate each case to identify the causes of arrears and assess short-term and long-term challenges.\n, • Present suitable solutions aimed at avoiding litigation and helping customers remain in their homes.\n, • Explain customers’ financial responsibilities and guide them toward the best available options.\n, • Collaborate with a Team Manager and Team Coach who provide one-to-one management and coaching support.\n, • Maintain accurate records of interactions and outcomes in line with compliance and data protection standards.\n\n \n The Person \n The ideal candidate is a highly empathetic communicator with a strong customer-service mindset and a genuine passion for helping people navigate financial difficulties. \n\n • Effective telephone communication skills, with the ability to empathise and manage emotive conversations.\n, • Proven experience in credit control, customer service, or account management within a financial or professional services setting.\n, • Strong relationship-building skills to establish rapport and gain customer trust quickly.\n, • Ability to analyse customer situations, identify root causes of arrears, and propose appropriate solutions.\n, • Team-player attitude with a willingness to receive coaching and collaborate with managers.\n, • \n\n The Hours \n Full-time, Monday to Friday, 9 – 5 pm \n \n The Salary \n £28,800 – £30,000 \n \n The Benefits \n\n • 25 days annual leave, increasing to 30 days based on length of service, plus bank holidays.\n, • Private medical insurance covering health, dental, and vision.\n, • Flexible benefits scheme offering a range of lifestyle and wellbeing options.\n, • Hybrid working model to support work-life balance.\n, • Professional development opportunities within a fast-growing, award-winning firm.\n, • Supportive team culture with regular coaching and mentorship.\n, • Travel assistance and parking provisions for office commuters.\n, • \n\n The Location \n Central Manchester (no car parking) , with hybrid working available after training and probation

| Financial Advisor | Existing Client Bank | £50,000 Basic + Uncapped Bonus | Remote Working | \n Level 4 qualified and passionate about delivering expert financial advice? \n We're recruiting for a Financial Advisor to join a reputable and well-established IFA firm, supporting an existing client bank across the Manchester area. This is an excellent opportunity for an experienced adviser looking to focus on building long-term client relationships within a supportive, client-focused business. \n With clients provided and uncapped earning potential, this role is ideal for someone who enjoys delivering tailored financial advice while identifying opportunities to grow their portfolio through exceptional service. \n The Role \n As a Financial Advisor, you will: \n\n • Manage and develop an existing client bank across the Manchester region\n, • Provide tailored financial advice based on each client's individual needs and objectives\n, • Build long-term relationships through outstanding client service\n, • Manage your own diary and schedule client appointments effectively\n, • Identify opportunities for new business and client referrals\n, • Maintain accurate records while ensuring full regulatory compliance\n, • Work closely with paraplanners and administrators to deliver a seamless client experience\n, • Research financial products and recommend suitable solutions for clients\n, • Continue to develop your client portfolio and maximise long-term opportunities\n\n Financial Advisor Requirements \n\n • Level 4 Diploma qualified (minimum)\n, • Proven experience as a Financial Advisor\n, • Strong client relationship management skills\n, • Customer-focused with a consultative approach to advice\n, • Experience managing an existing client bank\n, • Excellent communication and interpersonal skills\n, • Strong organisational and time management abilities\n, • Previous experience working within the North West would be advantageous\n\n What's on Offer? \n\n • Basic salary of £50,000\n, • Realistic On Target Earnings of £70,000 - £80,000 with uncapped bonus\n, • Fully remote working available\n, • Existing client bank provided\n, • Pension scheme\n, • Private medical insurance\n, • Death in Service benefit\n, • 25 days annual leave plus bank holidays\n, • Supportive, client-focused environment with long-term career stability\n\n Apply Today! \n If you're an experienced Financial Advisor looking to join a respected IFA firm with an existing client bank, uncapped earning potential, and the flexibility of remote working, we'd love to hear from you. \n Apply now, and we'll review your application within 48 hours. Suitable candidates will be contacted directly.

Mortgage Advisor (Second Charge Market)\n\n • Location: Central Manchester (Office-based for the first 6 months, then transitions to hybrid)\n, • Salary: £27,415 - £35,154 basic (depending on CeMAP status) - OTE £41,000 – £50,000+\n CCP is proud to be partnering once again with a forward-thinking financial services provider located in central Manchester. Following continued internal progression and a sustained period of growth - driven by a steady stream of high-quality inbound leads - they are now looking to expand their team with experienced Second Charge Mortgage Advisors. This is a fantastic opportunity to join a values-led organisation that genuinely puts customer outcomes and financial wellbeing at the forefront of everything they do. If you’re driven, experienced, and passionate about delivering expert advice in a thriving environment, we want to hear from you.What You’ll Be Doing:\n\n, • Handling warm, pre-qualified leads across multiple channels\n, • Providing tailored mortgage advice that aligns with each customer’s unique needs\n, • Maintaining compliance with regulatory standards (SMCR)\n, • Working within internal lending policies with integrity and transparency\n, • Achieving performance targets while delivering an exceptional customer experience\nDesirable (but not essential): Full or part CeMAP qualification (or willingness to complete - training and course costs all provided)What We’re Looking For:\n\n, • 12 months of sales experience within IVA, debt management, or life insurance, and a strong understanding of regulated financial advice\n, • Strong track record of meeting or exceeding sales targets\n, • Confident communicator with strong decision-making and problem-solving skills\n, • Motivated, team-oriented, and customer-first mindset\nWhat’s In It For You?\n\n, • Basic salary from £27,415 to £35,154 (depending on CeMAP qualification)\n, • Uncapped commission, with realistic OTE of £41,000-£50,000+\n, • Modern city-centre offices with a vibrant and supportive team culture\n, • Access to fantastic company benefits, incentives, and career development opportunities\nCompliance Notice: This role falls under the FCA’s Certification Regime. All offers are subject to DBS checks, credit checks, and ongoing fit-and-proper assessments in line with regulatory requirements.How to Apply: This role is being managed exclusively by Daniel Green at CCP. If you’re ready to take the next step in your mortgage advisory career, apply online today. We aim to respond to all applicants within 48 hours.About CCP CCP is a specialist recruitment partner for Customer Operations and CX roles. Since 2010, we’ve built a reputation for connecting purpose-driven organisations with exceptional people. From household names to high-growth startups, we help brands attract and retain top customer-focused talent - while also advising on employer brand and hiring strategy.

ABOUT USThe Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.JOB DESCRIPTIONOur Independent Living teams support residents, aged 55 and over, living in their own homes by providing a supportive housing management service.We are excited to offer a new opportunity for an Independent Living Advisor to join our team in Manchester on a six-month fixed-term contract.Reporting to the Independent Living Manager, you will provide housing management services to residents in our sheltered housing schemes. Your responsibilities will include regular site inspections, health & safety checks and monitoring contractor performance to ensure high standards are maintained.You will build strong relationships with residents, supporting new residents during viewings and move-ins, and helping them understand their tenancy rights and responsibilities. You will also signpost residents to access housing benefit support or financial advice, and make referrals for assistive technology, aids, and adaptations that promote independent living.You will primarily cover Manchester schemes; however, flexibility is essential as you will be required to provide cover in schemes when needed. A full UK driving licence and access to your own vehicle are essential. Expenses are paid for business miles (45 pence per mile).What we are looking forStrong commitment to equality and diversityExperience working with older adults, promoting independence and community spiritAdaptable communication skills, especially when explaining technical informationSolid administrative and numeracy skillsAbility to work independently and as part of a teamExcellent verbal and written communicationProficiency in Microsoft OfficeFull UK driving licence and access to a vehicleTo find out more, please review the role profile to view all the key responsibilities.Please apply with a CV and covering letter, letting us know how you meet the essential criteria.This position will require a basic DBS check, which will be paid for by The Guinness Partnership.TGPCVLBenefitsHolidays: We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days).Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.Benefits Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.Performance Pay: Annual Performance Score bonus subject to eligibilityLife Assurance: For peace of mind Guinness provides three times salary life cover in the event of your deathHealth Plan Options: There are a couple of health care schemes available depending on the post gradeVDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU workAdditional benefits include:Access to the Finance wellbeing portalProfessional subscription annual paymentTravel season ticket loanCar lease schemeTPBN1_UKTJ

Motor Claims AdministratorCentral Manchester | £29,080 Basic + Bonus + Overtime Opportunities\n Looking for your next move in the insurance or motor claims industry? \n MPJ Recruitment is working with a well-established and growing organisation in Central Manchester that is looking for a Motor Claims Administrator to join their busy claims operation. \n If you've worked in motor insurance, accident management, claims administration, FNOL, customer claims handling, or insurance support, this could be an excellent opportunity to join a modern, fast-paced team where your experience will be valued and rewarded. What's in it for you?\n Basic salary of £29,080 \n Performance-related bonus after probation \n Time-and-a-half paid for evening hours worked \n Additional day off in lieu for bank holiday shifts \n Modern Central Manchester office location \n Supportive management team and clear progression opportunities \n Join a growing business within the motor claims sector \n Stable, long-term career within the insurance industry The Role\n As a Motor Claims Administrator, you'll play a key role in ensuring motor claims are handled efficiently from start to finish. Working closely with internal teams, external partners, and stakeholders, you'll help keep claims progressing smoothly while delivering excellent customer outcomes. \n This is a varied and fast-paced position that would suit somebody who enjoys organisation, problem-solving, and working within a busy insurance environment. Your responsibilities will include:\n\n • Managing and updating motor claims throughout their lifecycle\n, • Accurately maintaining claims records and documentation\n, • Liaising with insurers, solicitors, repairers, and other external partners\n, • Chasing updates and ensuring claims are progressing as expected\n, • Resolving issues and delays to keep cases moving forward\n, • Providing regular updates to stakeholders\n, • Producing reports and supporting claims performance monitoring\n, • Ensuring compliance with industry regulations and internal procedures\n, • Supporting the wider claims team with administrative tasks and reporting\nWhat We're Looking For\n We're keen to speak with candidates who have experience in: \n\n • Motor Claims Administration\n, • Motor Insurance\n, • Claims Handling\n, • FNOL (First Notification of Loss)\n, • Accident Management\n, • Personal Injury Claims Support\n, • Insurance Administration\nYou'll have:\n\n, • Excellent communication skills\n, • Strong attention to detail\n, • Good organisational ability\n, • Experience working in a fast-paced environment\n, • Confidence using Microsoft Office and internal systems\n, • A proactive and customer-focused mindset\nWorking Hours\n Week 1 \n\n • Monday-Friday: 9:00am-5:00pm\n\n Week 2 \n\n • Monday-Friday: 12:00pm-8:00pm\n\n Additional Requirements \n\n • 2 Saturdays per month (9:00am-5:00pm when working Week 1 rotation)\n, • Bank holidays on a rotational basis, with additional leave provided\nApply Now\n Whether you're currently a Motor Claims Administrator, Claims Handler, Insurance Administrator, FNOL Advisor, Customer Claims Advisor, or Accident Management Executive, this is a fantastic opportunity to join a growing organisation that offers stability, development, and genuine career progression.

Portfolio are partnering with a leading HR & Payroll technology business to recruit a Senior Payroll Advisor into their growing specialist Payroll Advisory team. This isn't a traditional payroll role. This is an opportunity for an experienced payroll professional to become the go-to escalation expert for complex payroll and software-related issues, supporting clients who rely on best-in-class payroll technology to keep their businesses running smoothly. You'll work at the intersection of payroll, software, client support, and problem-solving - collaborating with Product, Technical Support, and third-party providers to investigate issues, identify solutions, and deliver an exceptional customer experience. If you enjoy untangling complex payroll queries, troubleshooting technical challenges, and being the person others turn to for answers, this role offers the chance to step into a more specialist, advisory-led position within a fast-growing and forward-thinking business. The Role As a Senior Payroll Advisor, you'll take ownership of complex payroll software and advisory cases, supporting clients with high-level technical and legislative queries while acting as an escalation point for the wider Payroll team. You'll be responsible for investigating issues thoroughly, identifying root causes, replicating software problems within a test environment, and working closely with internal teams to drive resolutions forward. This is a role where your payroll expertise genuinely makes an impact - not only for clients, but also in helping shape product improvements, system enhancements, and internal best practice. What You'll Be Doing Being the go-to escalation expert for complex payroll and software queries Investigating payroll issues, identifying root causes, and finding practical solutions Supporting clients with technical payroll guidance and system troubleshooting Working closely with Product and Technical teams to resolve software issues Replicating bugs in test environments and escalating where needed Advising on payroll corrections, HMRC compliance, and data discrepancies Supporting and mentoring Payroll Advisers on more complex cases Identifying opportunities to improve systems, processes, and client experience Keeping cases updated accurately within Salesforce and managing workloads effectively Building trusted relationships with clients through expert support and problem-solving What We're Looking For Strong technical payroll knowledge with a solid understanding of UK payroll legislation Previous experience supporting payroll software or working within a payroll systems environment Confident understanding of HMRC reporting requirements and payroll compliance Experience troubleshooting payroll discrepancies and reconciling payroll data Strong analytical and problem-solving skills with exceptional attention to detail Ability to communicate confidently with clients, stakeholders, and internal teams Comfortable working in a fast-paced environment managing multiple priorities A naturally inquisitive mindset with the ability to investigate issues thoroughly and think commercially Experience within a bureau, outsourced payroll, or payroll software environment would be highly advantageous Why Join? This is an opportunity to join a business that's investing heavily in its Payroll division and building a specialist team of experts who genuinely influence the direction of the service and software offering. You'll be surrounded by experienced professionals, exposed to complex and varied payroll challenges, and given the opportunity to develop your technical expertise in a highly collaborative environment. Alongside a competitive salary, you'll also benefit from: 25 days holiday plus bank holidays & your birthday off Enhanced pension contributions with service Health Shield & Employee Assistance Programme Group life insurance On-site gym & discounted health club membership Cycle to Work scheme Travel loan scheme Retail, travel & lifestyle discounts Ongoing training, development & progression opportunities If you're ready to step beyond payroll processing and move into a more technical, consultative role where your expertise will genuinely add value, we'd love to hear from you. 51225GOR INDPAYN The Portfolio Group are acting on behalf of our client in recruiting for this position

About the role\n Moorepay makes payroll and HR easy for thousands of UK businesses and has done for over 50 years. With an ambitious growth plan, this is an exciting time to join the Moorepay team: to build a career, drive change, and help supercharge our customer support. If you love the idea of working in a customer-centric, people-focused, fast-paced and data-driven role, then we want to hear from you! \n \n As a Customer Support Advisor, you’ll support customers using Moorepay’s HR and payroll software, helping resolve queries and ensuring they get the most value from the platform. You will help improve the product by raising issues and new functionality requirements. You will be a subject matter expert on our applications and focused on service delivery to provide a great customer experience. \n Key Responsibilities \n\n • Manage customer queries via Zendesk and phone, resolving issues within SLAs\n, • Take ownership of the customer journey, ensuring a high quality experience\n, • Troubleshoot application issues and support customers in using the platform effectively\n, • Work closely with internal teams including Technical Support, Sales and Customer Success\n, • Log all interactions accurately and provide clear updates to customers\n, • Raise bugs and suggest product improvements\n, • Share knowledge with the team and stay up to date with product updates and industry changes\n, • Support continuous improvement in service delivery and customer experience\n\n This is a hybrid role with three days a week based in our Swinton office. Some travel to other offices may be required from time to time. Skills & experience\n\n • You will have experience of working with applications.\n, • You have previously worked with SaaS products.\n, • You are an analytical thinker with an innovative approach to problem solving.\n, • You can work to deadlines with appropriate prioritisation.\n, • You can take ownership of decision making when required.\n, • You are comfortable working with others, building effective working relationships with clients and colleagues.\n, • You have excellent communication skills, both written and verbal.\n, • You embrace change as technology, products and services evolve.\nBenefits & culture\n Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We’re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! \n To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. \n Here’s what you’ll gain if you join our team: \n\n • A career packed with opportunity, in a stable and growing company.\n, • A comprehensive programme of learning and development.\n, • Competitive base salary.\n, • 25 days annual leave, with the opportunity to buy more. You’ll even get your birthday off as well!\n, • Private medical insurance.\n, • Life assurance 4x salary.\n, • Enhanced pension with up to 8.5% employer contributions.\n, • A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.\n\n

Job Title: County Court Advocate \n Location: Sharston, Manchester M22 4SN \n Salary: £28,500 per annum \n Job type: Full Time, Permanent \n About Us: \n Express Chambers operates as an integrated chambers model within Express Solicitors, an award-winning law firm currently ranked 64th in The Lawyer UK 200. We comprise barristers, pupil barristers, court advocates, and clerks; the core operation of the department is closely aligned to that of a traditional barristers' chambers. We are instructed by the wider business to provide specialist advisory and advocacy skills across all of the firm's practice areas. This innovative and collaborative structure ensures continuity of litigation strategy, efficiency, and the highest standard of representation at every stage. \n We are looking for talented Advocates, who are interested in a career at the employed Bar, to join Express Chambers. We are currently unable to offer pupillage to our Advocates outside of our standard pupillage recruitment process. In the event that changes in the future, please be aware that this is a role which might lead to pupillage for sufficiently capable candidates, albeit it most certainly isn't guaranteed. \n What you will be doing: \n\n • To undertake court hearings, including (but not limited to) interlocutory applications, case management hearings, and infant approval hearings.\n, • To draft advices, pleadings, and skeleton arguments.\n, • Nationwide travel across England and Wales that could require overnight stays.\n\n What we offer you: \n\n • Opportunity to improve "on your feet" litigation experience.\n, • Working with a wide range of cases.\n, • 1-1 supervision with an experienced Barrister.\n, • Development in your drafting and litigation skills.\n\n What we are looking for: \n\n • An excellent communicator with strong interpersonal skills\n, • A fast learner who has a sound working knowledge of the CPR\n, • Resilience\n, • The ability to think and perform under pressure\n, • Sound academics (minimum 2.1 at degree level and a Very Competent, or equivalent, for the bar training course)\n\n Salary & Hours: \n\n • Salary - £28,500 per annum\n, • Hours - Usual working hours are 8:30 am to 5:30 pm Monday to Thursday, 8:30am to 5:00pm on Friday. The nature of the role means that some travel/working outside of these hours will be required.\n\n Benefits: \n\n • Hybrid working - split between home working, court attendances, and office days. 6 office days a month after passing probation.\n, • Holidays - 23 days of holiday per year, rising to 26 days. Birthday holiday day after 2 years service.\n, • Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement.\n, • Looking After your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme.\n, • Looking After your wellbeing - Onsite free gym. Company sports teams. Various social events both within Chambers and with the wider business.\n\n Recruitment Process: \n The interview is conducted via MS Teams with an experienced Barrister and a member of the Emerging Talent team. It comprises an advocacy exercise as well as interview questions. Papers for the advocacy exercise will be provided approximately 48 hours before the interview. \n We rate skill and ability above all else and our recruitment policy encourages applications from all. \n Please click APPLY to be redirected to our website to complete your application. \n Candidates with the relevant experience or job titles of; Legal Counsel, Legal Graduate, Law Graduate, Legal Aid Attorney, Public Defender, Legal Representative, Legal Advisor, Legal Counsellor, Legal Consultant, Legal Liaison, Legal Agent, Legal Officer, Legal Practitioner, Legal Support Advocate, may also be considered for this role.

Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 13 million lives, in their search to add a Lead Occupational Health Advisor to their team. This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as a Lead Occupational Health Advisor. The Role You will be supporting Occupational Health Advisers within a fast-paced environment delivering OH assessment services to a wide range of clients from varying industries and sectors. The role requires high levels of professional standard and clinical knowledge whilst having some management experience of managing adherence to KPIs and SLAs. This is a great opportunity for someone looking to grow their operational and commercial understanding whilst continuing to support clinical matters. The main function will be to maintain high clinical standards including completing audits and offering clinical training to the wider team. You will also be expected to sit a minimum of 10 appointments throughout the week and liaise with clients to assess them clinically and understand how their employers are best placed to support them with their sustained attendance and performance at work, or in returning to work. Responsibilities Overall responsibility for the day to day running and support of the OH Advisers, alongside the OH Manager To ensure the Occupational Health clinical service deliveries are implemented accordingly and are in adherence with individual and departmental Key Performance Indicators (KPIs) To provide daily, weekly, monthly reports to the OH manager. To take responsibility by ensuring all assessments are handled effectively and efficiently with no unnecessary delays, alongside the production of a high-quality follow up report within SLA. To identify areas of learning amongst the team and ensure relevant training is provided. To deliver induction presentations for colleagues, and shape and deliver new training. To support the OH Advisers on a day-to-day basis with risk, safeguarding, and clinical query escalations in line with relevant protocols, and both regulatory and accreditation requirements. Benefits 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2-and 5- years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Company incentives, access to discount schemes Social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! 51423LSR4 INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position

CUSTOMER EXPERIENCE ADVISOR \n\n • Rendall & Rittner • £Competitive • Head Office, Manchester • Full-time, Permanent\n\n \n ROLE OVERVIEW \n \n We’re looking for a Customer Experience Advisor to join our friendly, fast-paced team at Rendall & Rittner’s Head Office in Manchester. This is a role for someone who genuinely cares about people – someone who listens, thinks on their feet and takes pride in delivering a first-class experience, every time. \n \n You’ll be the first point of contact for our customers, handling enquiries by phone and email, resolving issues with empathy and efficiency, and playing a key part in shaping how our residents and clients feel about the service they receive. \n \n ROLE EXPECTATIONS \n This is a varied, customer-facing role that calls for strong communication, a calm and positive manner, and the ability to handle multiple priorities at once. \n \n You’ll be expected to take ownership of customer interactions from start to resolution, working collaboratively with colleagues across the business to make sure nothing falls through the cracks. \n \n You’ll need to be comfortable working on a rotational shift pattern between 8am and 8pm, Monday to Friday, with 1 in 4 Saturdays (with a weekday off in lieu), and be committed to delivering consistently high standards regardless of the channel or query type. \n \n WHAT SUCCESS LOOKS LIKE \n You’ll be successful in this role if: \n\n • Customers feel heard, supported and satisfied with every interaction\n, • Queries and complaints are resolved promptly and professionally\n, • You spot opportunities to improve the customer experience and share them with your team\n, • You contribute positively to team performance and the culture of the department\n\n \n HOW YOU’LL SPEND MOST OF YOUR TIME \n Most days, you’ll be: \n\n • Delivering outstanding customer service via phone and email, handling enquiries and resolving issues promptly\n, • Maintaining clear, empathetic communication – ensuring customers always feel heard and supported\n, • Thinking creatively to solve customer problems and prevent issues from escalating\n, • Collaborating with colleagues to deliver a seamless service experience\n, • Staying up to date on Rendall & Rittner’s services and using customer feedback to help improve the experience\n, • Participating in training sessions and continuously developing your skills\n\n \n WHO THIS ROLE IS FOR \n This role suits someone who: \n\n • Is passionate about delivering exceptional customer service and making a positive impact\n, • Has excellent communication skills – confident, clear and professional on the phone and in writing\n, • Is a natural problem solver who thinks quickly and stays calm under pressure\n, • Thrives in a team environment and enjoys sharing knowledge to achieve common goals\n, • Is driven to build lasting relationships and consistently improve customer satisfaction\n\n \n WHAT WE OFFER \n\n • Competitive salary and discretionary bonus\n, • 25 days’ holiday plus bank holidays\n, • Private medical insurance, life assurance and enhanced family leave\n, • Fully funded training and professional development\n, • Paid sabbaticals as a loyalty reward\n, • Pension scheme and employee assistance programme\n, • Discounts across travel, entertainment, dining, shopping, health and fitness\n\n \n ABOUT RENDALL & RITTNER \n Rendall & Rittner is one of the UK’s most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. \n \n We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. \n \n HOW WE HIRE \n\n • Initial conversation with our talent team\n, • Interview focused on experience, judgement and approach\n\n \n We aim to complete the process within two to three weeks and communicate clearly throughout. \n \n INTERESTED? \n Apply with your CV. To speak to our recruitment team directly, call and quote reference “Ref #LI-IG1”. You can also explore Rendall & Rittner on LinkedIn or visit our website for a full list of current openings. \n \n All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required

\n Birmingham or Manchester Office - Hybrid Working (2 days in office per week) \n An incredibly reputable global insurance brokerage is seeking an experienced Senior Client Advisor / Account Manager to join its Manchester office. You’ll service a portfolio of Mid-Corporate and Corporate clients. \n The RoleAs a Senior Client Advisor / Account Manager you will: \n\n • Manage the full client life cycle for a handful of mid-corporate and large corporate clients in a true advisory capacity\n, • Prepare submissions, risk presentations and renewal documentation\n, • Negotiate terms and premiums with insurers\n, • Obtain alternative quotations where appropriate\n, • Liaise with insurers on policy queries and documentation\n\n About You \n\n • Proven experience as an Insurance Account Handler / Account Manager / Client Advisor\n, • Experience with Commercial / Corporate clients\n, • Strong knowledge of commercial insurance products and markets\n, • Qualifications such as Cert CII / Dip CII / ACII are desirable but not essential\n\n For a confidential conversation, apply or get in touch: \n

Sales Advisor based at our Manchester Dealership: 99 Windsor St, Manchester M5 4DG, United Kingdom \n\n • A competitive and rewarding commission structure OTE £60k\n, • A full valid UK driving licence is required for this role.\n, • A minimum of 2 years automotive sales experience is required\n\n About Us \n Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and commission structure. \n Additional Benefits \n\n • Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!\n, • Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.\n, • Pension: Benefit from a generous employer pension contribution of up to 7%.\n, • Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays.\n, • Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly.\n, • Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions.\n, • Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources.\n, • Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees.\n, • Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package.\n, • Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development.\n, • Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan.\n, • Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage.\n, • Paid sick leave upon completion of Probationary period.\n\n Sales Advisor Role Overview: \n This is a great opportunity for you to become a key member of our dealership team. \n An exciting new opportunity has come up here at our Manchester dealership as we’re on the lookout for a Sales Advisor to join our dynamic team. \n It is the perfect opportunity for a talented and enthusiastic individual to advance their career in a premium manufacturer owed environment. As a sales advisor, you will be responsible for cultivating strong relationships with customers and serving as their primary point of contact. \n A Sales Advisor will also: \n\n • Collect customer and market data to gain insights into customer needs.\n, • Address customer queries promptly and adeptly resolve any objections they may have.\n, • Offer customers precise and comprehensive quotations, along with accurate cost calculations.\n, • Showcase supplementary services, including financing options, insurance, accessories, and service plans.\n, • Engage in negotiations to establish mutually beneficial terms of sale and agreements.\n\n Let’s Work together: \n Don’t worry if you haven’t worked with our brands before, we will give you full product training at our Performance Academy and a bespoke Stellantis &You induction. If you’ve not got automotive experience, provided you’ve got, great communication skills and a determination to hit targets we’d love to hear from you. \n Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

Customer Care Advisor | Customer Service Advisor \n Manchester | Hybrid Working (3 days working from office) \n A growing and highly regarded organisation is seeking a Customer Care Advisor to join its customer experience team. \n This opportunity is ideal for a customer service professional who enjoys building relationships, resolving enquiries and delivering exceptional customer experiences. The successful candidate will become a trusted point of contact for customers, providing support, guidance and solutions across a variety of service related enquiries. \n The position offers long term career development within a professional environment that places customer satisfaction, service quality and employee development at the centre of its success. \n The Opportunity \n The Customer Care Advisor will play a key role in delivering an outstanding customer experience through telephone, email and digital communication channels. \n Working collaboratively with customers and colleagues across the business, you will manage enquiries, provide guidance, resolve issues and build long lasting relationships through exceptional service delivery. \n This is an excellent opportunity for an experienced Customer Service Advisor, Customer Support Advisor, Client Services Executive, Customer Experience Advisor or Contact Centre professional seeking career progression within a customer focused organisation \n Key Responsibilities \n\n • Deliver exceptional customer service across all customer interactions.\n, • Handle customer enquiries via telephone, email and written correspondence.\n, • Resolve customer issues effectively with a focus on first contact resolution.\n, • Build strong professional relationships through proactive communication and support.\n, • Work closely with internal departments to ensure a seamless customer journey.\n, • Maintain accurate customer records and administrative processes.\n, • Respond to customer queries in a timely and professional manner.\n, • Support continuous improvement initiatives and service excellence standards.\n, • Manage multiple priorities whilst maintaining exceptional attention to detail.\n\n The successful candidate will be able to demonstrate: \n\n • Excellent communication skills, both written and verbal.\n, • Strong relationship building abilities.\n, • A positive and professional approach to customer service.\n, • Resilience and the ability to remain calm under pressure.\n, • Exceptional organisational skills and attention to detail.\n, • The ability to manage multiple tasks effectively.\n, • A genuine passion for delivering outstanding customer experience\n\n Career Development and Progression \n This organisation is committed to investing in its people and providing genuine opportunities for long term career development. \n Employees benefit from structured training, ongoing personal development and clearly defined progression pathways designed to help individuals achieve their professional ambitions. \n Additional support is available for those pursuing professional qualifications, including financial assistance and up to six days paid study leave each year. \n Benefits \n The successful candidate will enjoy a comprehensive benefits package designed to support wellbeing, reward commitment and create an exceptional employee experience. \n\n • 24 days annual leave plus Bank Holidays, increasing with length of service.\n, • Your birthday off every year.\n, • Financial support towards professional qualifications.\n, • Up to six days paid study leave.\n, • Ongoing training and personal development.\n, • Clear career progression opportunities.\n, • Company social events, incentives and recognition programmes.\n, • Casual dress policy.\n, • Long service awards.\n, • Enhanced maternity and paternity benefits.\n, • Access to mental health support services and trained mental health first aiders.\n, • Personal accident insurance cover.\n, • Complimentary fresh fruit delivered twice each week.\n, • An award winning workplace culture recognised through Great Place to Work certification.\n\n

Job Title: New Client Enquiry Coordinator \n Location: South Manchester / Hybrid (50% remote after probation) \n Salary: £13.63 per hour + uncapped commission (avg. £200/month, with top performers earning £300 - £400) \n Job type: Full Time, Permanent \n Start Date: Tuesday 1st September 2026 \n About Us: \n Established in 2000, Express Solicitors is an award-winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. \n We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year-on-year growth, Express Solicitors are the largest personal injury claimant firm in the UK. \n Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest-rated firms in the sector. \n The Role: \n As the first point of contact, you'll play a vital role in welcoming new clients and guiding them through the early stages of their legal journey. You'll handle enquiries via phone and email, ensuring each person feels cared for, listened to and understood. \n This position offers a fantastic opportunity to join a supportive and fun team, with clear paths for career progression-over 50% of our Specialist Team hires are internal promotions, 14 of which were promoted within the last 12 months! \n Responsibilities: \n\n • Deliver a 5-star client experience from the first contact\n, • Respond to enquiries by phone and email with professionalism and empathy\n, • Gather essential information to assess the validity of claims\n, • Maintain accurate client records using our case management system\n, • Collaborate with a high-performing team to ensure every enquiry is handled efficiently\n\n Person Specification: \n\n • Outstanding communication and listening skills\n, • Confidence in handling sensitive conversations\n, • A friendly, professional, and proactive approach\n, • Strong IT and organisational skills\n, • A desire to learn, grow, and succeed\n, • Ability to build rapport and gain client commitment\n, • A team player mindset\n\n Salary: \n\n • Base salary of £13.63 per hour + uncapped commission (avg. £200/month, with top performers earning £300 - £400\n\n Working Pattern & Hours: \n Our team work on a rotation of one week of early shifts then one week of late shifts. \n\n • Early Shift: :30 - 16:30 on Friday)\n, • Late Shift: :00 - 19:30 on Friday) You will be required to work one weekend shift every third weekend, with a day off in lieu in the week, both of which will be fixed following initial training. Weekends/Bank Holidays 10:00-18:00\n\n Benefits: \n\n • Hybrid Working - 3/2 hybrid working pattern after probation.\n, • 23 Days Holiday - Rising to 26 days plus time in lieu for any bank holidays worked.\n, • Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement.\n, • Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme.\n, • Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.\n, • Work Life / Balance - Active social committee with generous departmental and firm-wide social budget.\n\n Recruitment Process: \n Interviews will be conducted by MS Teams and will include scenario-based questioning. \n Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. \n Please click APPLY to be redirected to our website to complete your application. \n Candidates with the relevant experience or job titles of; Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant may also be considered for this role.

\n Mezzle is a full-service law firm that approaches things differently. \n We are disrupting the legal industry by putting the power back in the hands of lawyers and their clients. We consistently attract top legal talent, giving our lawyers the freedom to choose their clients and work when and where they want. Our next-day payment promise provides an unrivalled level of financial flexibility. \n Our reach spans the United Kingdom, with multiple offices, as well as internationally, including Dubai and Abu Dhabi, with further global expansion plans underway. \n This model is ideal for a lawyer who can build strong client relationships and wants the freedom to run their practice on their terms – without the hassle, politics, or limitations of a traditional law firm structure. Let us bring back work-life balance, on your terms. \n \n • Advise clients across a wide range of corporate matters, from entity formation and governance through to complex transactions and strategic projects\n, • Draft, review, and negotiate corporate and commercial documentation tailored to client needs\n, • Support clients on transactions including M&A, investments, joint ventures, and restructuring activities\n, • Provide pragmatic guidance on corporate compliance, risk management, and regulatory requirements\n, • Work closely with founders, management teams, and investors as a trusted legal advisor\n, • Build and maintain strong client relationships, driving repeat business and referrals in a fee-share environment\n, • Contribute to business development by growing your own client base and identifying new opportunities\n, • Collaborate with other consultants and specialists to deliver seamless, high-quality legal solutions\n Collaborating with us\n At Mezzle, our consultancy model works on an initial 70/30 split, allowing you to retain 70%, rising to 80% once the threshold is exceeded, while also benefiting from the expertise of our firm, including the infrastructure, compliance support, and resources of an established law firm. What you will get at Mezzle\n \n • Full professional indemnity insurance cover\n, • Compliance and AML support\n, • Billing, credit control, and finance administration\n, • Access to lender panels\n, • Administrative support from paralegals, legal secretaries, and virtual assistants for document preparation, using leading legal tools such as LexisNexis, Practical Law, InfoTrack, Dye & Durham, Companies House, HM Land Registry, HMRC, and the Welsh Revenue Authority\n, • Market-leading research, case management systems, and legal tech to ensure matters run smoothly from day one\n, • Marketing and business development support\n, • Access to premium office space and meeting facilities across our locations, including UK WeWork sites\n \n Get in touch to find out more about our Fee-Share/Consultancy model. Freedom - Flexibility - Next Day Payments\n #J-18808-Ljbffr

Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 13 million lives, in their search to add a Lead Occupational Health Advisor to their team. This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as a Lead Occupational Health Advisor. The Role You will be supporting Occupational Health Advisers within a fast-paced environment delivering OH assessment services to a wide range of clients from varying industries and sectors. The role requires high levels of professional standard and clinical knowledge whilst having some management experience of managing adherence to KPIs and SLAs. This is a great opportunity for someone looking to grow their operational and commercial understanding whilst continuing to support clinical matters. The main function will be to maintain high clinical standards including completing audits and offering clinical training to the wider team. You will also be expected to sit a minimum of 10 appointments throughout the week and liaise with clients to assess them clinically and understand how their employers are best placed to support them with their sustained attendance and performance at work, or in returning to work. Responsibilities Overall responsibility for the day to day running and support of the OH Advisers, alongside the OH Manager To ensure the Occupational Health clinical service deliveries are implemented accordingly and are in adherence with individual and departmental Key Performance Indicators (KPIs) To provide daily, weekly, monthly reports to the OH manager. To take responsibility by ensuring all assessments are handled effectively and efficiently with no unnecessary delays, alongside the production of a high-quality follow up report within SLA. To identify areas of learning amongst the team and ensure relevant training is provided. To deliver induction presentations for colleagues, and shape and deliver new training. To support the OH Advisers on a day-to-day basis with risk, safeguarding, and clinical query escalations in line with relevant protocols, and both regulatory and accreditation requirements. Benefits 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2-and 5- years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Company incentives, access to discount schemes Social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! 51423LSR5 INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position

Business Protection Sales Advisor Spinningfields, Manchester Monday - Friday | Early Finish Fridays UK Staffing Group are delighted to be continuing our successful partnership with one of Manchester's fastest-growing protection brokerages. Having already placed multiple successful advisors into the business, we're recruiting again due to continued growth and expansion within their Protection Advisory division. This isn't your typical insurance sales environment. Based in modern Spinningfields offices, you'll join a high-energy, supportive team where career progression is actively encouraged, performance is rewarded, and earning potential is genuinely uncapped. Working with qualified leads generated through a nationwide network of financial advisers, mortgage brokers and wealth managers, you'll provide expert advice on Life Insurance, Critical Illness, Income Protection and Business Protection products. Why Join? ✔ £40,000 + £80,000+ realistic earnings ✔ Qualified warm leads provided ✔ No weekend working ✔ Early finish every Friday ✔ Salary reviews based on performance ✔ 22 days holiday + birthday off ✔ Discounted gym membership ✔ Incentive holidays including Dubai, Palma and New York ✔ Genuine career progression opportunities ✔ Award-winning business with outstanding employee reviews What You'll Be Doing Advising clients on protection products Understanding individual needs and recommending suitable cover Managing warm inbound and referred enquiries Building long-term client relationships Working within FCA guidelines Achieving sales and quality targets What We're Looking For Experience in sales preferred within insurance, financial services or consultative but not essential Strong communication and relationship-building skills Ambitious, driven and motivated by success Professional and customer-focused approach If you're looking for a business where culture, progression and earning potential genuinely live up to the promise, we'd love to speak with you

Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 13 million lives, in their search to add a OH Service Manager to their team. This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as a Lead Occupational Health Advisor. The Role You will be supporting Occupational Health Advisers within a fast-paced environment delivering OH assessment services to a wide range of clients from varying industries and sectors. The role requires high levels of professional standard and clinical knowledge whilst having some management experience of managing adherence to KPIs and SLAs. This is a great opportunity for someone looking to grow their operational and commercial understanding whilst continuing to support clinical matters. The main function will be to maintain high clinical standards including completing audits and offering clinical training to the wider team. You will also be expected to sit a minimum of 10 appointments throughout the week and liaise with clients to assess them clinically and understand how their employers are best placed to support them with their sustained attendance and performance at work, or in returning to work. Responsibilities Overall responsibility for the day to day running and support of the OH Advisers, alongside the OH Manager To ensure the Occupational Health clinical service deliveries are implemented accordingly and are in adherence with individual and departmental Key Performance Indicators (KPIs) To provide daily, weekly, monthly reports to the OH manager. To take responsibility by ensuring all assessments are handled effectively and efficiently with no unnecessary delays, alongside the production of a high-quality follow up report within SLA. To identify areas of learning amongst the team and ensure relevant training is provided. To deliver induction presentations for colleagues, and shape and deliver new training. To support the OH Advisers on a day-to-day basis with risk, safeguarding, and clinical query escalations in line with relevant protocols, and both regulatory and accreditation requirements. Benefits 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2-and 5- years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Company incentives, access to discount schemes Social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! 51423LSR3 INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position

Job title: Client Advisor Salary: £45,000 Location: Manchester, Swindon or Birmingham PURPOSE OF ROLE Lawes Consulting are looking for a customer-focused Insurance Client Advisor to join our clients team. You will work alongside Account Executives to deliver excellent service to clients, helping to retain and grow accounts. This role involves supporting with account management, broking, and technical tasks while building strong client relationships and ensuring a smooth service experience. RESPONSIBILITIES Prepare documentation for new client accounts based on insurance needs Gather renewal terms, research alternatives, and prepare materials for Account Executives Manage renewal quotes and mid-term adjustments, keeping records accurate and up to date Respond to insurer queries, confirm coverage, process policies, and follow up on documentation Check policy documents for accuracy before approval and release Support with account queries and credit control, escalating when needed Apply compliance and regulatory requirements to all tasks DAY-TO-DAY Work closely with Account Executives to support clients Keep client and policy records accurate and up to date Communicate with insurers and clients to resolve queries quickly Track deadlines to make sure tasks are completed on time Suggest improvements to processes and support team goals EXPERIENCE Experience in insurance administration, ideally in a commercial setting Ability to work in a regulated, target-driven environment Understanding of handling customer information securely and recognising potential risks SKILLS Strong customer service and communication skills Ability to build positive relationships with clients and colleagues Well-organised, detail-oriented, and able to meet deadlines Confident with Microsoft Office Good analytical skills with accuracy in handling data Initiative and problem-solving skills to support the team QUALIFICATIONS Working towards or holding a Chartered Insurance Institute qualification (e.g., Dip CII/FIT) is an advantage GCSE-level education or equivalent If you have the relevant experience or know someone that does please contact me now on (phone number removed) or email us at (url removed)

Portfolio Payroll is proud to be partnering with an award-winning global SaaS business in the heart of Manchester - a forward-thinking organisation experiencing significant growth and widely regarded as one of the most progressive payroll bureaus in the UK. This is a fantastic opportunity for an experienced payroll professional to join a dynamic, client-facing team where your expertise will genuinely make a difference. The Role As a Payroll Advisor, you'll be the go-to expert for a portfolio of clients, providing technically sound, commercially aware payroll advice and ensuring every interaction is handled with professionalism and care. You'll manage complex cases end-to-end, deliver training, and build lasting client relationships, all while keeping pace with the ever-evolving payroll landscape. Deliver expert advice on payroll policies, procedures, and UK legislation via telephone and case management Own cases through to resolution within SLA, logging all activity accurately on the CRM Provide clients with clear supporting documentation to complement the advice given Present training sessions and help clients get the most from the company's payroll technology Support clients with payroll audits, compliance reviews, and best practice guidance Stay current with changes in payroll legislation and proactively share relevant updates About You Solid experience in payroll, ideally within a bureau or advisory environment Strong working knowledge of UK payroll legislation and tax regulations A client-first mindset with excellent communication skills and a genuine desire to resolve issues Confident managing a varied caseload and building rapport with clients across different industries Familiarity with third-party payment schedules and client-specific reporting requirements What's On Offer Salary up to £32,000 (depending on experience) Profit share scheme 25 days' holiday plus bank holidays Birthday day off Pension plan and life insurance Employee Assistance Programme Bright Exchange retail and lifestyle discounts Company incentive schemes Genuine progression and development opportunities Modern offices in Manchester City Centre with a supportive, experienced team around you 50941GOR INDPAYN The Portfolio Group are acting on behalf of our client in recruiting for this position

Location: Manchester City Centre | Hybrid Working Available Post-Probation Salary: £45,000 - £100,000 OTE + Uncapped Commission + Benefits OTE: Six-Figure Earnings Achievable in Year One UK Staffing Group are delighted to be exclusively partnering with a highly successful and rapidly growing insurance brokerage to recruit an experienced Group Risk & PMI Advisor. This is a genuine opportunity to become the Group Risk specialist within an established business that already generates significant demand through its extensive broker and referral network. Unlike many roles in the market, this isn't about inheriting a struggling desk or managing a team. The business has identified a growing opportunity within the Group Risk and PMI market and is looking for an experienced professional to help shape and develop the proposition whilst capitalising on an existing pipeline of opportunities. If you're looking for a role where your expertise will be valued, your opinion listened to, and your earnings genuinely uncapped, this could be the perfect next step. The Opportunity As the Group Risk & PMI specialist, you'll be responsible for advising SME and corporate clients on: Group Life Assurance Group Critical Illness Group Income Protection Private Medical Insurance (PMI) Working with a panel of leading insurers, you'll source and recommend tailored solutions that meet clients' individual needs whilst helping the business continue its expansion into the employee benefits market. This role offers the opportunity to become the recognised subject matter expert within a successful and ambitious brokerage, influencing the future direction of the proposition without the burden of management responsibilities. Key Responsibilities Develop and manage relationships with SME and corporate clients Advise clients on Group Risk and PMI solutions Conduct detailed fact-finds and needs analysis Source and compare products from a panel of insurers Convert warm inbound opportunities and self-generated business into revenue Deliver compliant and tailored recommendations Build and maintain a strong pipeline of opportunities Engage with senior decision-makers including HR Directors, Finance Directors and business owners Liaise with insurers and internal teams to ensure seamless implementation Provide market insight and expertise to support the growth of the proposition About You To be considered for this opportunity, you'll have: Proven experience advising on Group Risk products Strong knowledge of Group Life, Group Critical Illness and Group Income Protection Experience working within an insurance broker or intermediary environment A demonstrable track record of generating and converting new business Strong consultative sales and relationship-building skills Confidence engaging with senior stakeholders and decision-makers Experience advising on PMI products would be advantageous but is not essential. What's On Offer Highly Competitive Basic Salary Uncapped Commission Structure Six-Figure Earning Potential Hybrid Working Model Post-Probation Warm Opportunities Generated Through Existing Networks Structured Onboarding and Ongoing Development Clear Long-Term Career Progression Monthly and Quarterly Incentives European City Break Rewards Regular Social Events Modern Manchester City Centre Offices Comprehensive Benefits Package Why Join? This is an opportunity to join a business that already has a proven track record of growth, a strong reputation in the market and an established flow of opportunities. You'll have the autonomy to utilise your expertise, influence the direction of the Group Risk proposition and maximise your earnings, all whilst working within a supportive, ambitious and high-performing environment. If you're an experienced Group Risk professional looking for a role where you can make a genuine impact without stepping into management, we'd love to hear from you. UK Staffing Group Ltd acts as an Employment Agency and Employment Business. We welcome applications from candidates of all backgrounds. By applying, you consent to us storing your details for the purpose of matching you with suitable opportunities

Customer Service Renewals Advisor - £25,000 OTE £32,000 – Manchester City Centre – Monday to Friday 9am – 5pm + early finish Friday! We are on the look out for a Customer Service Renewals Advisor for our leading insurance business based in Manchester City Centre! Are you looking for a Customer Service Renewals Advisor role that will offer commission to cross sell additional services into existing clients? Then look no further, this is the Customer Service Renewals Advisor role for you! The package for Customer Service Renewals Advisor: A basic salary of £25,000 A commission structure and OTE of £32,000 Up to 42 days holidays per year! Lovely offices based in Manchester City Centre with a laid back environment Monday to Friday hours - 9am - 5:30pm (Mon-Thur) 10am – 4pm Friday’s, NO WEEKENEDS! Regular all expenses paid staff socials Fantastic career development opportunities Company pension The role of Customer Service Renewals Advisor: Outbound and inbound calling existing clients and cross selling them additional insurance products Dealing with any general customer enquiries Working towards KPI’s and targets What we're after for the Customer Service Renewals Advisor: Experience in working in a phone based customer service or sales position Someone who is comfortable working towards KPI’s and driven Somebody who is customer-centric and enjoys going above and beyond for clients Does this Manchester based opportunity of Customer Service Renewals Advisor sound up your street? Please apply now for immediate consideration

At Fadata, we take pride in our ability to adapt quickly to the ever-changing needs of our market and customers. This means that you, too, should be ready to embrace change as circumstances evolve. If you're excited about a fast-paced, dynamic environment where strategy is set but flexibility to grow with the market remains, then hit the apply button. We have a bold vision: to become the global standard for core software solutions in the insurance industry. Our aim is to achieve this by developing a truly cloud-native solution that can scale limitlessly—and we want you to be part of that journey. Our values—Trust, Openness, Passion, Innovation, and Care—serve as our guiding compass. They shape how we work every day, our relationships with clients, and the way we collaborate as a team.We are seeking a highly experienced Global Delivery Lead to drive the expansion and excellence of our Professional Services Delivery organization across multiple regions. This role is pivotal in scaling our delivery operations, ensuring consistent execution across geographies, and maintaining strong client satisfaction. The ideal candidate will have a proven track record in expanding delivery organizations, particularly within the Professional Services domain, alongside deep expertise in Insurance Software, Business Transformation, and large-scale program execution.Strategic Leadership & Expansion • ·Develop and execute a global delivery strategy, expanding our Professional Services operations into new regions., • Establish and optimize regional delivery hubs, ensuring alignment with market demands and client needs., • Collaborate with leadership to define scalable delivery models that enhance efficiency, profitability, and customer satisfaction.Delivery Excellence & Execution, • Oversee the end-to-end delivery of large-scale programs, ensuring high-quality execution and alignment with business objectives., • Drive best practices in delivery governance, program management, and risk mitigation., • Ensure seamless implementation and integration of insurance software solutions, maximizing business value for clients., • Monitor and enhance KPIs related to project success, cost efficiency, and client satisfaction. Client Engagement & Business Transformation • Act as a trusted advisor to clients, ensuring alignment between our solutions and their business transformation goals., • Work closely with key stakeholders, including C-level executives, to shape delivery roadmaps and drive strategic initiatives., • Lead continuous improvement initiatives to enhance delivery methodologies, tools, and frameworks.Team Leadership & Growth, • Build, mentor, and develop high-performing delivery teams across multiple regions., • Foster a culture of accountability, collaboration, and innovation within the delivery organization., • Ensure alignment between Professional Services, Product Development, and Customer Success teams to drive seamless client experiences., • 10+ years of experience in Professional Services Delivery, with a strong focus on expanding delivery organizations across multiple regions., • Deep expertise in Insurance Software and Business Transformation, with a proven track record of leading complex implementation programs., • Strong leadership experience in scaling and optimizing delivery teams in a global environment., • Hands-on experience with enterprise software deployments, preferably in insurance technology or financial services., • Exceptional stakeholder management skills, with experience engaging with C-level executives., • Strong knowledge of delivery methodologies (Agile, Waterfall, Hybrid, etc.), governance, and risk management frameworks., • Proven ability to drive operational excellence and continuous process improvements in delivery organizations., • Strong communication, negotiation, and decision-making skills.Preferred Qualifications, • Experience in expanding Professional Services operations in Europe, APAC, or LATAM., • Familiarity with core insurance systems (Policy Admin, Claims, Billing, etc.) and their implementation challenges., • MBA or relevant certifications (PMP, SAFe, ITIL, etc.) are a plus., • Become part of a fast-growing insurance software vendor with multinational teams across Europe. Currently, we have offices in over 7 different countries, including Bulgaria (Sofia & Burgas), Germany (Munich), Denmark (Copenhagen), Spain (Madrid), Lima (Peru), Kuala Lumpur (Malaysia), Belgrade (Serbia), • Our diverse backgrounds have led to a collaborative and innovative work environment, where we value unique perspectives and experiences. At Fadata we are more than just coworkers - we are a team of professional and passionate individuals from over 20+ different countries., • We have a flexible home office policy • Receive a competitive remuneration package together with great opportunities for personal and professional growth., • A positive company culture built around people's wellbeing., • No meetings time when we can focus on our main tasks., • Work in a dynamic environment with an exceptional team that is always ready to help., • A half-day off the second Friday of the month so you can focus on passion projects, boost your creativity, or spend time with your loved oneс. Join us and become part of a team that is changing the insurance industry through technology for the better.

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us. About the role At Veeam, Systems Engineers work closely with field sales teams and help to evangelize our product offerings to our partners, resellers and end users. Grow along with Veeam while gaining valuable experience in the hottest area within IT today. These positions require travel within the region of responsibility, which for this role is London and the south. What you'll do • Engage with end users and Veeam partners to establish and translate business objectives into technical requirements., • Create content and deliver presentation and demonstrations to varying numbers and levels of decision makers, virtually and in person., • Manage the technical evaluation stage of the sales process as a main technical advisor for Veeam solutions., • Providing pre-sales assistance to customers as they evaluate Veeam software (i.e. POCs, Hands-on Labs, Bootcamps)., • Record and maintain accurate and up-to-date details of customer and partner engagement activities on the CRM platform (Salesforce), • Working closely with Veeam’s value-added resellers on training, joint meetings and building relationships., • Support lead generation activities such as events, webinars, user groups, etc., • Working closely with Veeam Product Development and Engineering to provide customer feedback., • Active participation and collaboration with cross functional teams on various strategic initiatives that increases efficiencies and add long term value to the company (i.e. TCO & ROI calculators, hands-on-labs). What you'll bring • Demonstrable experience working in a pre-sales role in IT., • Prior experience using or deploying Veeam solutions., • VMCE certification would be very advantageous; all SEs can obtain VMCE and VMCA certifications once in the role., • Have deep experience with virtualization technologies (VMware vSphere, Microsoft Hyper-V, Nutanix AHV), and associated technologies (SANs, hyper-converged storage, networking)., • Have a working knowledge of public clouds (Amazon AWS, Microsoft Azure, Google Cloud Platform)., • Have a working knowledge of key SaaS platforms such as Microsoft Office 365 and Salesforce., • Have excellent written and verbal communication skills., • Be comfortable presenting to groups, both remotely and in person., • Be available to travel across UK & Ireland., • Be a self-starter with the ability to learn new technologies quickly., • Be comfortable working in a fast-paced environment where roles and responsibilities change quickly. What you´ll get • 25 paid vacation days, plus 3 global VeeaMe Days for self-care, • Private medical, dental, and vision insurance with dependent enrolment, • Life insurance with enhanced coverage and global 24/7 protection, • Income protection after 26 weeks, covering a portion of salary, • Defined contribution pension plan with employer match, • Worldwide travel insurance for business and leisure, • Employee Assistance Program with therapy, legal, and financial support, • 24 paid volunteer hours annually through Veeam Cares, • Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program #LI-CT1 Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Please note that any personal data collected from you during the recruitment process will be processed in accordance with our _. The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. By applying for this position, you consent to the processing of your personal data in accordance with our _. By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment. _

Who Are Massive Rocket? Every role at Massive Rocket is entrepreneurial. The people who thrive here don’t just focus on their own remit — they understand the goals of the teams around them and actively contribute to the success of their colleagues, customers, and partners. We’re building a culture of ownership, collaboration, and growth, and we’re looking for people who want to make a real impact. Who Are We Looking to Add to Our Team? As a Recruiter at Massive Rocket, you’ll play a key role in shaping the future of our business by identifying, engaging, and hiring exceptional talent across technical, consulting, sales, and operational functions. You’ll partner closely with hiring managers, senior leaders, and clients across multiple regions, helping to deliver hiring strategies that support our continued growth. Acting as both a talent advisor and brand ambassador, you’ll build strong candidate pipelines, provide market insights, and ensure an exceptional experience throughout the hiring process. This is a highly collaborative, commercially focused role where success is measured not only by hiring outcomes but also by the quality of stakeholder partnerships, candidate experience, and the ability to influence hiring decisions through data and market intelligence. What Will You Do? • Own end-to-end recruitment processes across the UK, while supporting hiring initiatives across LATAM and other key regions as required, • Source, engage, and assess high-quality talent across Technology, Consulting, Sales, and Operations functions, • Partner closely with hiring managers and leadership teams to define hiring requirements, recruitment strategies, and talent market approaches, • Build and maintain strong candidate relationships, delivering an exceptional experience throughout the recruitment lifecycle, • Present candidates to hiring managers and clients, providing clear assessments, market insights, and hiring recommendations, • Provide data-driven insights on talent trends, market conditions, and hiring performance to support decision-making, • Work directly with clients and delivery teams to support talent augmentation and client hiring requirements, • Act as a brand ambassador for Massive Rocket, strengthening our employer brand across key talent markets, • Maintain accurate recruitment data and reporting through ATS platforms and sourcing tools, • Leverage AI and recruitment technology to improve sourcing effectiveness, operational efficiency, and candidate engagement What Makes You a Great Fit • 3–4+ years of recruitment experience, with a strong track record hiring across technical, consulting, sales, or operational functions, • Proven experience managing full-cycle recruitment processes in fast-paced, high-growth environments, • Strong sourcing expertise using LinkedIn, talent mapping techniques, and modern recruitment technologies, • Experience partnering with senior stakeholders and influencing hiring decisions through data and market insights, • Excellent candidate management skills, with the ability to build rapport and create a positive hiring experience, • Strong communication and presentation skills, with confidence engaging candidates, hiring managers, clients, and senior leaders, • Experience using ATS platforms such as Lever, Workable, Greenhouse, or similar recruitment systems, • Commercial mindset with the ability to balance hiring quality, speed, and business priorities, • Strong organisational skills and the ability to manage multiple hiring processes simultaneously across regions, • English proficiency at C1 level Why You’ll Love Working Here • Rocket‑Fuelled Growth – Big challenges, fast learning, and the chance to level up quicker than anywhere else, • A Culture That Actually Gives a Damn – Supportive, positive, and built around people who want to see you win, • A Global Crew – Collaborate with brilliant teammates across Europe, the US, and beyond, • Remote‑First for Life – Work from wherever you feel your best, • Real Career Momentum – Clear progression, real ownership, and space to grow into your next chapter, • Moments That Matter – Meetups, events, and team experiences that make the journey unforgettable A Few Things to Know Before We Get Started Bring Your Own Device – We operate a BYOD policy, so you’ll use your own kit for work Right to Work – You’ll need a valid work visa; we’re not able to offer sponsorship at the moment ID Checks – We may ask for proof of identity (passport, ID card, or a recent utility bill) References – We may request two references, so have names, relationships, and contact details ready For Contractors – Proof of incorporation and up‑to‑date insurance is required A Quick Note on Applications We receive a high volume of applications, and while we’d love to reply to everyone personally, it’s not always possible. If you haven’t heard from us within two weeks, it sadly means you haven’t been successful this time. But don’t let that stop you—we’re growing fast, and new opportunities open up all the time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Looking for more than just another Mortgage Advisor role? We are recruiting for a well-established and successful firm who offer their advisers the support, autonomy and recognition they deserve. Whether you are looking for generous commission splits, your own trading style, require admin support or be part of a forward-thinking, adviser-first culture they will help you thrive. About the Firm Pia Financial Solutions understand the importance of supporting their advisers to allow them to run their own successful businesses and achieve their goals. As a well-established and highly regarded firm, they have the expertise and support to help you flourish. About the Role As a Mortgage advisor, you will be part of a nationwide network of mortgage specialists who put people first. Offering advice on almost every aspect of a clients’ financial needs: from Protection and Insurance, to Mortgages and full Financial Planning. With a dedicated team of professionals supporting you, you can focus on outstanding customer service, excellent advice and building your client base. The benefits for a Mortgage Advisor: • 80% commission split as standard., • Flexibility of a self-employed contract allowing for greater earning potential., • Rapid and reliable commission payments., • Autonomy over your diary with no micromanagement., • Your own dedicated web page and a professional email address., • Ability to build your own trading style, helping you to stand out in the market., • Fully remote., • Optional admin support., • In-house supervision team for training and development on all aspects including business support and generation including business workshops., • Access to pre-approved marketing material., • Regular national and regional events., • Additional earning potential through referrals for wills, commercial lending, secured loans and conveyancing., • Potential for career progression into full financial advice including ability to obtain further qualifications. Your responsibilities as a Mortgage Advisor will include: • Providing advice and recommendation across mortgage and protection products., • Growing your reach and generating enquiries., • Staying up to date with industry knowledge. What will you need to succeed as a Mortgage Advisor: • CeMAP or CII Certificate in Mortgage Advice qualified is a must., • 12 months experience of providing advice on Mortgage and Protection products., • Passion for customer service. Pia Financial Services is part of The Openwork Partnership, who are one of the UKs largest and longest established financial advice networks. There are many benefits of being part of something bigger including the ownership structure - The Openwork Partnership is owned by its firms, Bain Capital and its employees so is somewhat of a democracy. It boasts a broad proposition with deep ties to providers and has some serious resources at its disposal. It puts the development of its colleagues, advisers and firm support staff first with its very own Business School. The Openwork Foundation, who have donated over £22m to UK registered charities since it was founded, is a great opportunity for everyone to get involved and give back to the community it serves

Area Sales Manager – North East Hours - Monday to Friday 37.5 hrs Salary - £Competitive DOE Our client, a leader in industrial process instrumentation, is seeking a results-drivenArea Sales Manager (ASM) to lead sales activities across the North East region of the UK. This is a fantastic opportunity to join a respected and innovative business that values expertise, initiative, and customer focus. As the Area Sales Manager, you will play a key role in expanding their presence across your territory. You’ll manage and grow key accounts, identify new business opportunities, and act as the trusted advisor to clients in a wide range of industries. Your performance will directly influence the company's market share, brand reputation, and bottom-line results. The role ... • Lead sales across a defined territory (NE, DH, SR, DL, TS, YO, HU, DN), • Develop and grow long-term strategic accounts, including global and parent company accounts, • Identify and win new business through targeted prospecting and lead follow-up, • Deliver against monthly and annual sales targets aligned with the company’s strategic goals, • Implement sales and marketing initiatives within your region, • Maintain accurate records via CRM and contribute to sales reporting and forecasting, • Stay informed on industry trends, competitor activity, and customer strategies, • Collaborate with internal teams to ensure best-in-class customer service and project delivery About You:, • ONC in Electrical/Instrumentation (Degree in Engineering is a plus), • Proven experience in field sales, preferably in industrial or technical environments, • Excellent communication and negotiation skills, • Self-motivated, target-driven, and capable of working autonomously, • Full, clean UK driving licence, • Comfortable with occasional overnight stays and flexible working hours What's on offer ... In addition to a competitive salary and bonus structure, other benefits include:- • 24 days annual leave (rising with service) + Birthday leave, • Option to sell unused holiday, • Company car, • Pension scheme & life assurance (4x salary), • Private medical insurance and health cash plan, • Enhanced sick pay, • Professional subscriptions paid, • 24/7 Employee Assistance Programme, • Hybrid working – from home and the field, • Full business IT kit for home-based work If you’re a dynamic sales professional with a passion for technology and customer success, we want to hear from you. Please apply here, or call Kim to discuss further.

Job title: Dutch speaking Customer Service Advisor Salary: £25,000 per annum Location: Remote, with 1 day per month in the office Contract: 12 month FTC, full-time Are you a fluent Dutch speaker with a passion for providing excellent customer service? We are seeking a Dutch-Speaking Customer Service Advisor to join our client’s team. This role is primarily remote, offering flexibility with just one day per month required in our client’s office. Responsibilities: • Handle customer enquiries from Dutch-speaking clients via phone, email, and live chat., • Provide solutions to customer issues, ensuring satisfaction and timely resolution., • Maintain customer records and accurately log interactions., • Work collaboratively with team members and management to improve customer experiences. What We’re Looking For: • Fluent in both written and spoken Dutch., • Strong communication and problem-solving skills., • Prior experience in a customer service role is advantageous., • Ability to work independently in a remote setting. Shift Patterns • Week 1: 07:00-15:15, • Week 2: 09:45-18:00 Benefits: • Gym discount, • Life insurance, • Ability to work remote, • Company discount, • Eye tests, • Buy/sell 5 days of holiday a year, • Enhanced maternity/paternity pay And many more! If you're a customer-focused individual with fluent Dutch language skills, we'd love to hear from you! If interested, please apply or send your CV directly to

_ We deliver people-first alternatives to today’s extractive systems. We build side by side with developers, innovators and advocates, united in the belief that a better technology future is not only possible — it’s ours to create. Team The Imagination & Strategic Growth (I&SG) team is an executive function within Mozilla Foundation that treats imagination as a core institutional capability for technology development. Working at the intersection of culture, strategy, and long-term growth, the team shapes how creative intelligence becomes new technology, partnerships, and sustained investment. I&SG stewards the Foundation's creative R&D program, Creative Futures, and the Fellowships program as flagship expressions of this work, while leading Mozilla Foundation’s strategic global engagements and co-designing new funds and collaborations. Mozilla Foundation operates at the intersection of emerging technology governance, global policy, and the institutions and movements shaping what gets built and who benefits. The Head of Global and Strategic Intelligence is I&SG's dedicated intelligence position: synthesizing geopolitical and technology landscape signals, distilling incoming intelligence into organizational knowledge, while extending Mozilla's surface area in key corridors and contexts. This is a senior individual contributor role with a quiet profile and high autonomy, reporting directly to the VP. Job responsibilities Here are some projects you'll likely work on in your first 6 months: • Build and stabilize Mozilla Foundation’s field intelligence function, including landscape briefs, stakeholder maps, signal memos, and CRM practices., • Establish strong briefing and pre-briefing rhythms for the VP, ED, and senior leadership ahead of high-stakes engagements., • Produce actionable intelligence on shifts across emerging and frontier technology governance landscapes, with particular attention to where those shifts should influence Mozilla Foundation strategy., • Prepare Mozilla Foundation’s positioning, leadership readiness, and intelligence outcomes for major international convenings and multilateral moments., • Strengthen the systems and practices that ensure field relationships, intelligence, and strategic context accumulate as institutional knowledge rather than remaining fragmented across teams or engagements. As the Head of Global and Strategic Intelligence at Mozilla, you will focus on… Organizational Intelligence & Coordination — 35% of time • Serve as the connective intelligence layer across Mozilla Foundation’s work, tracking what is happening in the field, identifying where signals in one workstream should inform decisions in another, and keeping cross-programmatic work coherent and forward-looking., • Pre-brief the VP, ED, and, as relevant, senior leadership before high-stakes engagements, ensuring Mozilla Foundation enters critical rooms with full situational and contextual awareness., • Maintain Mozilla Foundation’s field intelligence function, including landscape briefs, stakeholder maps, signal memos, and CRM, keeping ecosystem movements and institutional positioning visible, usable, and compounding across the team., • Identify and shape where Mozilla Foundation’s work intersects with national and multilateral technology agendas, and pipeline the government and institutional partnerships that follow from those alignments., • Partner with Mozilla Foundation’s Technology Platforms team to design and maintain the intelligence infrastructure, including CRM-based network mapping, signal tracking dashboards, and knowledge management systems, that makes intelligence actionable. Strategic Intelligence Synthesis — 30% of time • Track and synthesize shifts across the emerging and frontier technology governance landscape, including AI, data agency, digital infrastructure, and government industrial and development policy, and translate them into actionable intelligence for internal and external use., • Produce shareable intelligence artifacts, co-developed with Strategic Communications, that translate Mozilla Foundation’s field read into external positioning., • Ensure Mozilla Foundation’s field intelligence reflects global contexts, not just U.S. and European ecosystems, with particular attention to where the most relevant work in tech is happening outside mainstream visibility. Global Moment Stewardship — 25% of time • Lead Mozilla Foundation’s preparation for and presence at major international convenings, including UNGA, flagship AI Summits, and multilateral institutional engagements, with sharp positioning, leadership readiness, and documented intelligence and positioning outcomes., • Ensure Mozilla Foundation leaves key moments having shifted a narrative, converted a key relationship, or surfaced intelligence that would not be visible from outside the room. Institutional Memory — 10% of time • Build and maintain the knowledge management systems that ensure relevant field relationships, intelligence, and strategic context accumulate as organizational knowledge across the Foundation and pan-Mozilla entities, rather than disappearing into meeting notes. Your Professional Profile: • 8+ years working at the intersection of technology and power, in policy, governance, geopolitical analysis, or institutional strategy, with a demonstrated ability to read fast-moving landscapes and turn them into actionable intelligence., • Deep command of emerging and frontier technology governance debates, including AI, platform regulation, data sovereignty, digital infrastructure, and government industrial and development policy, and a clear-eyed understanding of who holds power in these spaces and why., • Strong existing networks in at least one major policy corridor (Brussels, Geneva, London) and genuine reach into global majority contexts, including Sub-Saharan Africa, the Gulf, East Asia, and Latin America., • Fluency in institutional dynamics: knows how decisions actually get made inside governments, multilaterals, foundations, and technology organizations, and can navigate accordingly., • Experience operating as a trusted advisor to senior leadership before high-stakes engagements; has been in the room and knows what preparation actually requires., • Sharp written communication under pressure; produces briefings that are clear, opinionated, and useful., • Experience designing or building intelligence systems that integrate multiple data sources, working across technical platforms — including Salesforce and dashboard or network mapping tools; a technical or developer background is a genuine advantage. You are someone who: • Operates independently at a senior level and makes sound calls with incomplete information., • Builds trust quickly across programs, geographies, and seniority levels., • Thinks in systems and power structures, identifying what matters before it becomes obvious., • Brings deep command of global technology governance, philanthropic, and geopolitical ecosystems., • Has a genuine commitment to people-first technology and Mozilla’s mission. We Are Excited To See Any Additional Experience With: • Experience building intelligence practices, briefing systems, or knowledge infrastructure that helped an organization compound insight over time., • Fluency working across both policy and communications contexts, especially where intelligence needed to be translated into externally resonant positioning., • A technical, developer, or platform-oriented background that strengthens your ability to partner on dashboards, network mapping, or CRM-based intelligence systems., • Experience supporting senior leaders through major global convenings or multilateral engagements where preparation, positioning, and follow-through materially shaped outcomes. Salary and Benefits Information: Mozilla Foundation is dedicated to fair and equitable compensation for our staff. We aim to pay a competitive and market-based salary based on the responsibilities and requirements of the role. We do not ask for, or take into account, salary histories in our offer process. The starting salary ranges for this role are listed below. These four countries are where we most commonly employ staff. • Germany: €91,572.20 — €102,851.53, • UK: £75,880.80 — £85,227.36, • Canada: $158,085.00 — $177,557.00, • US: $117,100.00 — $131,523.70 Some regions fall into a higher salary market and this is reflected in the example ranges below: • London: £94,851.00 — £106,534.20, • New York City: $146,375.00 — $164,404.63, • Maryland/DC: $140,520.00 — $157,828.44 The range for your specific location will be discussed in screening conversations if your application is successful. We offer the following benefits: • Private Medical Insurance, • Extended Sick Leave, • Global Employee Assistance Program (EAP), • Retirement Plan contributions, • Paid Time Off: 20 days annual leave + sick days and your birthday, • Company Holidays + Shutdown, • Wellness budget, • Professional Development budget, • Top up program for Pregnancy and Parental leaves Benefits are subject to change at any time at the discretion of Mozilla Foundation. Mozilla Foundation Hiring Practices: Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at _. #LI-REMOTE

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Senior Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, managing some of our most strategic and complex customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of key strategic accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently exceed internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver expert-level, use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption without reliance on peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by achievement of individual digital goals. Frequently share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing and upskilling the broader team., • Lead with Product Expertise: Establish and maintain expert level mastery of the Quantum Metric platform, quickly adopting new capabilities and serving as a subject matter expert for both customers and internal peers. Create reusable applications of new technologies and identify best practices that the broader team leverages for success., • Deliver Thought Leadership: Acts as a subject matter expert within your assigned vertical, actively contributing to vertical playbooks and key strategic initiatives that define and advance Quantum Metric’s Business Consulting methodology. Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy, consulting peers on how to achieve similar success., • Mentor and Elevate the Team: Frequently coach new hires and associates to ramp quickly and achieve measurable success. Regularly mentors peers, frequently sharing expertise in team forums, and provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Independently design and execute action plans to remediate deficiencies, with a proven track record of retention in at-risk accounts., • Language Requirements: Fluency in English and at least one additional language (Spanish, French, or German), with the ability to effectively support and communicate with customers in both., • Experience & Background: 5+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

Customer Service Advisor • Home Based / Remote working, • Salary - £26,000, • Full time / 40 hours per week A well known and established brand is looking to grow their customer service team and offer their new advisors the opportunity to work from home. We are looking for exceptional Customer Service Advisors to provide the best customer support experience. The role is full time, working a 40 hour week Monday - Friday on a shift basis between the hours of 8am - 7pm plus occasionally working on a Saturday morning (additional hours paid in lieu) with full equipment provided. The Key Duties & Responsibilities include: • Taking inbound calls, emails or messages dealing with a variety of customer service queries, • Accurate recording of information onto a live system, • Resolution of customer enquiries (oral and written) based on competent working knowledge, • Query handling in response to customer requests with the support of clear information and processes, • Striving to provide a professional service at all times, • Identify and implement process improvements in immediate area of work responsibility in order to improve output and customer service Skills & Knowledge Required: • Excellent customer service skills with an excellent telephone manner and the ability to communicate clearly and precisely, • Experience working within a fast paced contact centre environment (must have taken upwards of 70 calls a day), • Experience working to contact centre metrics such as average handling time, call volumes etc Benefits: • Private health care (for you and dependants), • Employee assistance programme including, cashback for treatments, GP line, advice line, • Group life assurance, • Additional leave purchase scheme, • Discounted home and travel insurance, • Mortgage advice service, • 23 days annual leave + UK bank holidays This is the perfect opportunity to develop your career with a growing company and be part of a supportive and friendly team. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

The Senior Financial Planning & Analysis (FP&A) Analyst will play a key role in driving the financial planning, budgeting, and analysis processes for revenue and related metrics and costs across multiple geographical regions. This role will involve leading complex data analysis, developing sophisticated financial models, and preparing insightful reports and presentations for senior management. The Senior Analyst will also partner with business leaders to provide strategic financial guidance and support key decision-making. • Financial Analysis: Analyze financial data and provide insights on revenue metrics. Proactively identify trends, risks, and opportunities to improve financial performance., • Budgeting and Forecasting: Own and drive the preparation of budgets and financial forecasts in collaboration with the Senior Manager. Develop and implement robust forecasting methodologies., • Financial Reporting: Prepare impactful financial reports and dashboards for senior management, clearly articulating key financial metrics, trends, and actionable insights., • Financial Modeling: Develop and maintain complex financial models to support strategic initiatives, business cases, and long-term planning. Evaluate and improve existing models., • Data Management: Ensure the integrity and accuracy of financial data, driving improvements in data collection and analysis processes., • Collaboration & Business Partnership: Partner effectively with cross-functional teams, acting as a trusted financial advisor and providing strategic financial guidance., • Education: Bachelor's degree in Finance, Accounting, Economics, or a related field., • Experience: Minimum of 5 years of experience in financial analysis, planning, or budgeting, or a related field, at a SaaS or technology company, • Skills: Strong analytical and problem-solving skills, spreadsheet proficiency in financial modeling and forecasting. Ability to work with large datasets and practical understanding of SQL will be a huge asset, • Attention to Detail: High attention to detail and accuracy in data analysis and reporting., • Excellent communication and presentation skills., • Ability to work collaboratively with cross-functional teams., • Strong organizational and time-management skills. Some of the benefits we offer: • A holiday allowance of 25 days + public holidays + your birthday day off., • Vitality Private Medical Cover, (including dental and optical) with self-funded top up options for dependents., • Lifestyle discounts available through Vitality insurance., • Life assurance (4 x your annual salary), • Aviva Group Income Protection - 13-week waiting period, 75% of salary for up to 5 years, • Enhanced maternity pay, • Enhanced salary sacrifice pension scheme- employee contributes 5% and Booksy matches at 5 %, • Employee wellbeing platform: Worksmile (employees can redeem shopping vouchers), • We're proudly distributed across the globe, with each market being remote-first. Depending on which market you're joining, you might have office access or be fully remote - either works. All we ask is that you're based in the country/region this role is advertised in. A bit about Booksy: A career at Booksy means you’re part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers to arrange 'me time' moments, we’re in the business of helping people thrive and feel fantastic. Working in a rapidly growing, ever-changing scale-up comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you enjoy inventively solving problems with others, helping create clarity when things get confusing, and prioritising your own path within ambiguity, then the chances are that you'll love the opportunities available to grow your career at Booksy. Our Diversity and Inclusion Commitment: We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at belonging@booksy.com, so we can best support you. How AI helps us find great people Think of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked.Every application goes through the same AI review to help us spot skills that match the role - but don’t worry, AI never makes the decisions. Real people do. Our recruiters and hiring managers handle every final call. And we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won’t affect your chances in any way. If you have questions, just drop us a note - we’re happy to explain more. ~ Booksy Team

WHO WE ARE Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security. THE OPPORTUNITY We are searching for a highly skilled Customer Success Engineer to play a key role in optimizing our customers' utilization and return on investment in Cyera. This position offers an exciting chance to join a thriving organization and contribute to the forefront of data security, making a significant impact on the protection of data for numerous global enterprises. As part of this role, you can expect to travel between 25-50% annually, enabling you to engage directly with clients and enhance their overall experience. RESPONSIBILITIES As a Customer Success Engineer, you will play a crucial role in ensuring customer satisfaction and success by: • Serving as the primary technical expert on the Cyera Platform, demonstrating in-depth knowledge and expertise., • Establishing yourself as a trusted advisor to customers at all levels, from practitioners to executives., • Driving customer adoption through effective onboarding and training processes., • Gaining a deep understanding of customers' requirements, challenges, and desired business outcomes, and then designing and delivering customized use cases that align with their goals using a consultative approach., • Proactively ensuring that customers are realizing the full value of their investment and maximizing their return on investment by consistently driving sustained adoption of Cyera's platform. You will act as the leader for ongoing engagement and expansion, helping customers achieve their business and technology objectives., • Proactively identifying and resolving any obstacles or blockers that may impede customer success, collaborating with peers to address them promptly., • Advocating for the customer's voice and feedback, actively influencing Cyera's roadmap and product development., • Utilizing self-paced training resources to support customer education and promote knowledge growth throughout their journey., • Troubleshooting and resolving technical issues impacting customers, ensuring smooth operation and seamless experiences., • Monitoring and reporting on the overall well-being of customers, tracking key health and usage indicators., • Collaborating with customers to develop joint success plans., • Documenting and sharing best practices both internally and externally to foster knowledge sharing and continuous improvement., • Mentoring other team members, sharing your expertise and assisting in their professional development., • Participating in the interview process to help identify and onboard talented individuals to the team., • Conducting Quarterly Business Reviews with customers, evaluating progress, and identifying areas for further improvement and collaboration. REQUIRED QUALIFICATIONS: • Associates degree or equivalent experience required. Bachelor’s degree in Computer Science or similar experience a plus, • 12 years experience in Strong project management skills, enabling you to effectively plan, organize, and execute multiple projects simultaneously while maintaining a strong attention to detail, • A self-starter who thrives in an ambiguous, fast-paced, and deadline-oriented startup environment., • A results-oriented mindset, with a proven track record of driving revenue growth, ensuring customer satisfaction, promoting feature adoption, and maximizing customer retention., • Prior experience collaborating with Development teams., • Proficiency in SQL, scripting languages (e.g., Python or equivalent), and hands-on experience with cloud environments., • 3+ years of hands-on experience with data technologies and cloud technologies, including databases, cloud infrastructure and basic administration (e.g., cloud networking, data and compute assets, IAM and permissions, etc,), • Experience with programming or scripting languages and familiarity with APIs and web services, • Demonstrated expertise in DLP (Data Loss Prevention), Data Privacy/Protection, DSPM/CSPM (Cloud Security Posture Management), SIEM (Security Information and Event Management), or vulnerability management with hands-on experience preferred., • Prior experience working in a software company in a technical customer-facing role is essential., • Demonstrated track record of owning customer relationships, including onboarding, renewal, and expansion., • A self-motivated, proactive, and innovative team player who consistently strives to inspire customer loyalty., • Excellent interpersonal and customer relations skills, particularly when it comes to building and nurturing strategic relationships., • A clear and concise verbal and written communicator, capable of conveying complex information effectively., • Proficiency in leading both executive meetings and technical workshops, demonstrating confidence and expertise., • Ability to work autonomously, tackling even the most intricate challenges, and successfully completing tasks that may lack comprehensive documentation. They will actively participate in projects aligned with their current skill set, seeking assistance primarily for more complex initiatives or issues. COMPENSATION INFORMATION: The range represents total compensation, and may include company bonus, incentive for sales roles, equity or benefits, as applicable. This compensation range represents Cyera’s good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and Cyera may ultimately pay more or less than the posted range. The final salary for this position will be determined in Cyera’s sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as well as the needs of Cyera’s business and other operational considerations. Final compensation will vary based on seniority and relevance of experience, location, and position requirements. This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors. BENEFITS - Why Cyera? • Ability to work remotely, with office setup reimbursement, • Competitive salary, • Paid holidays and sick time, • Health, vision, and dental insurance

Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! The Role (12-Month Fixed-Term Contract – Maternity Leave Cover) We are seeking a Customer Success Manager to join us on a 12-month fixed-term contract to cover a maternity leave. In this role, you will manage the success of a portfolio of mid-market customers, ensuring continuity, stability, and a seamless experience throughout the contract period. Your primary focus will be enabling your customers to achieve their desired business outcomes, delivering a journey that leaves them delighted with their experience. You will act as a trusted advisor, maintaining regular touchpoints that build confidence and strengthen relationships with the Deputy platform. You will develop a deep understanding of your customers' businesses and core needs, identifying opportunities to drive ROI and increase product adoption. Working closely with Sales, Product, and Marketing, you will help foster customer advocacy and ensure strong retention across your portfolio during this important coverage period. • Identify and proactively engage with your customers one on one at key moments of the customer lifecycle to prevent churn, handle escalations, drive success and empower them to grow on the Deputy platform, • Drive an increase of Adoption (Utilisation Score), Expansion, and NRR (Net Revenue Retention) for your customersOwn renewal conversations with customers to strengthen the partnership between the customer and Deputy, • Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback, • Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem, • Advocate for the customer by representing their feedback and issues internally to improve customer satisfaction and the overall Deputy platform Support implementation and renewals of your customers by being a key resource to the Implementation and Account Management functions, • Collaborate on high-priority internal projects that evolve the Customer Success function to better meet our customers needs, • 3+ years with relevant customer-facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance., • Experience managing and driving success at scale in a portfolio of mid-sized accountsPassionate about being the voice of the customer internally, and comfortable with working cross-functionally to drive customer outcomes, • An ability to understand client objectives and think strategically/ creatively on ways to achieve themComfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle, • Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential, • Strong technical aptitude, excellent computer skills, and passion for technologyPrevious use of Salesforce or similar CRM systemEnjoys working in a fast paced, ever changing startup environment, • Ability to travel as neededEmployee Perks, • Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station- Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) - Work from home stipend to help you get set up and succeed from home- Benefit from our employee pension matching programme- Access private health and dental insurance- Take paid parental leave to support you and your family- Enjoy additional leave days — including study assistance, celebration days and volunteering- 25 days’ holiday plus bank holidays- Feel secure with our income protection scheme for long-term absence due to illness or injury- Get involved with our global working groups; designed for collaboration, belonging and connection- Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. #LI-Hybrid

We are Jumar; we are award-winning digital specialists, delivering global IT projects. Our mission is to empower businesses through innovative technology that drives growth and enhances operational efficiency. Our teams of technology experts work with organisations to help them realise their digital goals, by providing project outcomes, teams and skills to complement their existing IT capability. For over two decades, we have constantly adapted to the evolving digital landscape to offer a wide array of IT services across both public and private sectors. The services we offer include Cloud and Intelligent Automation, Legacy Modernisation, Software Engineering, Strategy and Consulting as well as Role Augmentation and Recruitment services. Collaboration sits at the heart of our approach; we unite people from diverse backgrounds and empower them to deliver innovative solutions with our clients. Recently backed by a global private equity firm, we are on an exciting growth trajectory. This is truly an exciting time to join us on our journey. We are seeking a versatile and proactive Pre-Sales & Bid Management Specialist to support our sales and business development process across both public and private sectors. This hybrid role combines bid management and bid writing responsibilities with pre-sales consultancy tasks, including proposal development, SoW creation, and sales collateral generation. You will work closely with sales owners, technology practice leads, and delivery teams to craft persuasive and technically sound submissions that help convert opportunities into wins. This includes producing high-quality written material for bids, RFPs, proposals, case studies, and maintaining a library of reusable content. Key Responsibilities Bid & Proposal Development: • Manage and write compelling, compliant, and persuasive responses to bids, RFPs, and tenders., • Liaise with technical and delivery teams to capture content, validate feasibility, and ensure alignment with client requirements., • Review, edit, and format all responses for clarity, accuracy, and impact., • Ensure timely bid submissions while maintaining quality and adherence to internal review processes., • Conduct research into client organisations, procurement needs, and competitor activity to tailor proposals effectively. Pre-Sales Consultancy: • Actively support opportunity qualification and development through to conversion., • Collaborate with the sales team to understand client challenges and business drivers., • Create and maintain Statements of Work, proposals, presentations, and commercial models using standard templates., • Engage with practice leads to represent technical capability in written form (not as a solution designer)., • Support handover to delivery teams post-win. Sales Collateral & Knowledge Management: • Create and maintain reusable assets including case studies, SoW templates, capability decks, and whitepapers., • Keep the bid content library current and searchable using tooling such as Copilot or knowledge management systems., • Assist in standardising engagement models and proposal frameworks across service lines., • Collaborate with marketing to contribute to press releases and customer references. Skills and experience: • Proven experience in a Pre-Sales, Bid Writer, or Technical Account Manager role, ideally in IT services., • Track record of writing successful bids, especially in the UK public sector (including GDS and Crown Commercial Frameworks)., • Experience working on both outcome-based and contingent resourcing bids., • Understanding of technology concepts such as SaaS, Microsoft (.NET, Dynamics), legacy modernisation, or data analytics., • Ability to manage multiple concurrent bid or proposal efforts under tight deadlines., • High-level technical understanding and ability to translate technical concepts into client-focused messaging., • Excellent stakeholder management - capable of engaging C-level stakeholders and collaborating cross-functionally., • Familiarity with tools such as Tussell, Stotles, and Microsoft Office Suite. Benefits • 25 days annual leave (plus bank holidays), • An additional day of paid leave for your birthday (or Christmas eve), • 4% Matched employer contributed pension (salary sacrifice), • Life assurance (3x), • Access to an Employee Assistance Programme, • Private medical insurance through our partner Aviva., • Cycle to work scheme, • Corporate eye-care vouchers, • Access to an independent financial advisor, • 2 x social value days per year to give back to local communities.

Hi, we’re Penfold - we’re on a mission to help everyone save enough to be comfortable in later life by making pensions accessible and engaging! There’s over a trillion pounds in UK pensions, but the industry is full of traditional providers with outdated products and poor customer service. Penfold is dragging the pension industry out of the dark ages with a platform built on modern technology. We’re demystifying pensions to make pension saving easy, accessible and engaging. We’re a focused team of 70 based primarily across London and Tallinn, and have raised significant funding from some of the most successful FinTech investors in the world. We manage over £1bn of pension assets for over 100,000 savers and thousands of businesses, and we’re growing rapidly every month. Our team is focused on building an amazing pension experience for our customers. As we scale, we’re strengthening our Partner Sales team to unlock significantly more growth from the accounting firms we already work with. As a Partner Sales Manager, you’ll be responsible for educating and growing our channel of accounting partners, with a clear commercial focus on driving new client onboardings from existing firms. This is a quota-carrying, field-oriented role, suited to someone who has sold successfully to accountants before and enjoys building strong relationships that convert into consistent deal flow. You’ll spend significant time meeting accountants face-to-face, attending events, and positioning Penfold as the pension solution that helps firms streamline day-to-day processing and spend more time on high-value client work. This is not a support role. You’ll own revenue targets and be accountable for performance across your partner portfolio. • Own a portfolio of existing accounting firms and grow client onboardings from them, • Increase penetration within firms by placing Penfold with more of their clients, • Consistently hit or exceed monthly and quarterly commercial targets, • Reactivate dormant or underperforming partners and reignite deal flow, • Recruit new stakeholders within accounting firms (partners, managers, payroll teams), • Educate firms on Penfold’s proposition and how it benefits both their practice and clients, • Position Penfold as a solution that streamlines pension processing and reduces admin, • Help firms move away from compliance-heavy workflows towards more efficient processes, • Develop strong relationships with firm owners and senior decision-makers, • Act as a commercial partner and trusted advisor, not just a product contact, • Be highly visible and proactive across your territory, • Represent Penfold confidently within the accounting community, • Spend significant time meeting accountants in person, • Attend and represent Penfold at accounting events, roadshows and conferences, • Organise and host coffees, lunches, drinks and small partner events, • Build a strong personal brand with accountants, • Maintain accurate pipeline management and forecasting in the CRM, • Share insights from partner conversations with Product, Marketing and Sales, • Help refine partner messaging, enablement and go-to-market strategy, • Continuously improve how we work with and sell through accountants This role is ideal for someone who is commercially driven, relationship-oriented, and motivated by winning deals, and who thrives in a field-based role where success is built on trust, presence and persuasion. • Proven experience selling to accounting firms, • Track record of hitting or exceeding commercial targets, • Experience recruiting, educating and growing accounting partners, • Confidence working with senior stakeholders and firm owners, • Comfortable owning a territory and being accountable for results, • Experience selling FinTech, SaaS, payroll, pensions or financial services, • Familiarity with regulated or trust-based products (e.g. Pensions, Investments, Payroll, Financial Services), • Experience working in a scale-up or high-growth environment, • Existing network within the UK accounting community, • You consistently hit or exceed your revenue targets, • Existing accounting partners deliver increased and predictable deal flow, • Dormant partners are reactivated and contributing again, • Accounting firms see Penfold as a trusted, long-term partner, • Penfold grows faster through its accountant channel, • Intro Call – A quick chat to introduce you to Penfold, learn about your experience and aspirations, and answer any questions., • Task – A practical task that we’ll complete together to determine how you’d approach a similar scenario to the role, • Culture Fit Session – Meet one of our Co-Founders and team members to see if we’re a great fit for each other. We’re 100% committed to building a diverse and representative team. Whatever your background, gender, race, age, or ability – we’d love to hear from you. If you have any questions, feel free to ask (even anonymously)! We’re all about giving every candidate the best chance to shine. If you require any reasonable adjustments to the job description, application, or selection process, just let us know — we’d be happy to help. When it comes to hiring, we focus only on your skills, experience, and how you live our values. As part of our hiring process, we may record your interview and use AI tools to generate notes. This helps us capture details accurately and ensures a fair review by our hiring panel. By attending an interview with Penfold, you consent to the use of recording and AI-generated notes for this purpose. If you have any concerns or would prefer not to be recorded, please let us know in advance. We’re working hard to create a workplace where people feel empowered to do their very best work, make a big impact, and enjoy what they do. Here’s what we offer: • Competitive salary – we proactively review salaries to ensure fairness and progression, • Meaningful share options – you’ll own a part of Penfold and share in our success, • 10% pension contribution each month that you don’t need to match (on top of your salary), • Medical insurance – through Vitality, including private GPs, physio, counselling, and great discounts (think 50% off PureGym memberships, free Apple Watches, and more), • Unlimited holidays – we trust you to get the work done and take breaks when needed, • Great office space (https://theministry.com) – our private office is run by the Ministry of Sound!, • Free company lunch every week (think Borough Market and Mercato Metropolitano!), • Top-tier MacBook and WFH equipment to set you up for success, • Cycle to work scheme – buy a bike tax-free and spread the cost, • Learning & professional development – we support courses, events, and coaching to help everyone reach their goals, • Quarterly company socials – plus plenty of regular team meetups! Excited to join us? Apply now!

At S&W, we help our clients thrive by simplifying the complex, illuminating new paths, and shaping solutions that make a difference. As one of the UK’s top 10 fastest-growing accountancy firms, we have been a trusted partner since 1881—helping businesses and individuals meet challenges and seize opportunities across generations. Built on expertise and driven by ambition, we provide a comprehensive range of services, including tax and accountancy, advisory and assurance, corporate finance, and restructuring. We are defined by our purpose—to help navigate challenges, unlock potential, and achieve the extraordinary. What will you be doing? We’re seeking a talented individual to support with the growth of our Financial Services Corporate Finance team and join as Director in London. As Director you will play a key role in leading and managing the relationship with clients, with the aim of developing new business from your current client base and beyond. As Director, your responsibilities will include among others Client service/Client work • Provide excellent client service at all times and ensure that the customer experience is a priority across your team and that services provided are in line with the group’s Conduct Risk framework., • Strive to achieve the Exceptional Advisor competencies and status., • Ensure efficient, high quality pro-active and timely execution of advice and services for your clients., • Ensure your clients’ requirements are serviced by members of your team of appropriate seniority, experience and technical ability and with the capacity to do the work to the highest standard. Growing the Business • Promote and build the group’s reputation internally and externally., • Contribute to business strategy where relevant to help ensure that decisions put the client first and are commercially viable., • Build and cultivate relationships with clients and potential clients of the group., • Identify and pursue key targets. Staff management and development • Act as an effective leader in accordance with the Exceptional Leader profile and competencies., • Ensure that your own high standards of technical and professional competence are maintained and are developed for other members of your team/direct reports. To be successful in this role, you should • Proven complex client experience and client handling abilities., • Extensive knowledge of practice area., • Proven technical leadership., • Experience and knowledge of staff management., • Strong communication and inter-personal skills., • Excellent marketing and business development skills as well as a strong commercial awareness. Professional Qualifications and Education • ICAEW (From Corporate Finance Faculty), ACA or Equivalent As a colleague here at S&W you will have access to benefits that include • Competitive salary, • Private medical insurance, • Life assurance, • Pension contribution, • Hybrid working model (role dependent), • Generous holiday package, • Option to purchase additional holiday, • Shared parental leave, • Fully funded training towards professional qualifications, • Cycle to work scheme, • Season ticket loan, • Eye care support We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At S&W we have a wide range of highly active employee resource groups and we’re delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workplace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment. We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, working to support large enterprise customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of large, enterprise accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently achieves internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption with minimal peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by improvement of individual digital key performance indicators vs. goals. Periodically share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing., • Lead with Product Expertise: Establish and maintain advanced-level mastery of the Quantum Metric platform, understanding how to derive value from each feature and how to translate each into solving customer business questions. Ability to live problem solve with customers without pre-investigation to quickly reach solutions. Swiftly adopt applications of new technologies to enable customers on application to their business to derive value., • Deliver Thought Leadership: Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy., • Elevate the Team: Frequently sharing expertise in team forums. Regularly assist peers by knowledge sharing & answering questions over Slack to provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Design and execute action plans to remediate deficiencies with some input from leadership., • Language Requirements: Fluency in English and at least one additional language (Spanish or French) with the ability to effectively support and communicate with customers in both., • Experience & Background: 2+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices.💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

At S&W, we help our clients thrive by simplifying the complex, illuminating new paths, and shaping solutions that make a difference. As one of the UK’s top 10 fastest-growing accountancy firms, we have been a trusted partner since 1881—helping businesses and individuals meet challenges and seize opportunities across generations. Built on expertise and driven by ambition, we provide a comprehensive range of services, including tax and accountancy, advisory and assurance, corporate finance, and restructuring. We are defined by our purpose—to help navigate challenges, unlock potential, and achieve the extraordinary. Job Description What will you be doing? We're seeking a talented individual to join our Corporate tax team in Tunbridge Wells, which is responsible for tax compliance and advisory services for a wide range of business clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients and managing more junior members of staff as necessary. You will also provide assistance to Directors/Partners in both client work and in the management of the group and you will actively be involved in and look to seek out working on special assignments and advisory projects where appropriate. As Corporate Tax Manager, your responsibilities will include among others • Manage portfolio of businesses including OMBs, SMEs and larger corporates, • Undertake corporate tax provisioning, compliance, and advisory work for your portfolio, • Ability to get involved in variety of business tax work (e.g. ad-hoc advisory, international tax matters, R&D tax credits, awareness of VAT and employment tax aspects), • Opportunity to assist with transactional and due diligence work, • Give exceptional client service and be responsible for maintaining regular contact with client team, • Liaison with Partners, demonstrating strong management skills, • Appraisals/monitor staff performance, • On the job training for junior staff on a one-to-one basis, • Ensuring S&W procedures are followed taking account of institute and HMRC guidance, where relevant, • Ensuring department KPIs are met around billing and recovery targets, • Reading; internal meetings; internal and external seminars and courses, • Acute awareness of what other parts of the firm can do, to encourage cross-referrals Qualifications and Experience: • Qualified accountant (ACA/ACCA/CA) and/or tax advisor (CTA), • Significant corporate tax experience gained within the profession and or industry, • Technically capable tax adviser who is able to assist in complex client work, • Demonstrable experience of managing people and clients, • Appetite to develop business development skills to assist with the growth of the business Key Competencies: • Client focus - ability to deliver consistently excellent client service, • Commercial awareness - delivers value to client and team profitability, • Teamwork - organises and supports others, • Good communicator - both written and oral, • Problem solving - positive attitude to solving problems and delivering outcomes, • Enthusiastic and keen business developer As a colleague here at S&W you will have access to benefits that include • Competitive salary, • Private medical insurance, • Life assurance, • Pension contribution, • Hybrid working model (role dependent), • Generous holiday package, • Option to purchase additional holiday, • Shared parental leave, • Fully funded training towards professional qualifications, • Cycle to work scheme, • Season ticket loan, • Eye care support We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At S&W we have a wide range of highly active employee resource groups and we’re delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workplace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment. We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.

At S&W, we help our clients thrive by simplifying the complex, illuminating new paths, and shaping solutions that make a difference. As one of the UK’s top 10 fastest-growing accountancy firms, we have been a trusted partner since 1881—helping businesses and individuals meet challenges and seize opportunities across generations. Built on expertise and driven by ambition, we provide a comprehensive range of services, including tax and accountancy, advisory and assurance, corporate finance, and restructuring. We are defined by our purpose—to help navigate challenges, unlock potential, and achieve the extraordinary. Business Tax We provide a wide range of tax and consulting services to a broad range of companies, from housing associations to owner managed businesses. Through establishing close relationships with our clients, we ensure that we are able to deliver the most comprehensive business tax advice, and also ensure we are aware of the key opportunities and risks faced by our clients. Purpose of Role: To manage your own portfolio of clients, working with Partners/Directors or alone on complicated consultancy and advisory projects. A significant part of the role will be business development of existing and new clients as well as potentially developing a specialist field of technical and/or sector knowledge and expertise. Key responsibilities: Client work • Act as trusted adviser and engage with clients on wider commercial and strategic issues, • Manage portfolio of complex advisory and compliance cases, • Give exceptional client service, taking the lead in managing and developing client relationships, • Technically strong, • Identifying opportunities on client portfolio Staff management and development • Liaison with Partners, • Appraisals/monitor staff performance, acting as formal ADR managers for some staff, • On the job training for junior staff on a one-to-one basis, • Dealing with staff questions, • Work collaboratively with peers in team and across firm to ensure joined up approach Practice development • Involved in business development activities/profile raising locally, • Actively use network of established relationships to drive new business opportunities and cross referral of services, • Able to take advantage of marketing/PR opportunities, • Compliance, • Ensuring procedures are followed taking account of institute and HMRC guidance, where relevant Personal development (technical & other) • Internal and external seminars and courses, • Reading, • Internal meetings Education/Qualifications: • Qualified accountant (ACA/ACCA/CA) and/or tax advisor (CTA) Key Experience/Skills: • Significant corporate tax experience gained within the profession and/or industry, • Technically capable tax adviser who is able to manage complex client work, • Demonstrable experience of managing people and clients, • Existing business development skills and appetite to grow business, • Project management experience, • Experience of dealing with senior stakeholders both internally and externally As a colleague here at S&W you will have access to benefits that include Competitive salary Private medical insurance Life assurance Pension contribution Hybrid working model (role dependent) Generous holiday package Option to purchase additional holiday Shared parental leave Fully funded training towards professional qualifications Cycle to work scheme Season ticket loan Eye care support We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At S&W we have a wide range of highly active employee resource groups and we’re delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workplace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment. We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform. You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities • Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership,, • Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant., • Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities., • Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy., • Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance., • Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics, • Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live, • Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant, • Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases, • Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities, • Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency, • Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance, • Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation, • Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through, • Support customers through platform changes, upgrades, new feature adoption, and release-related questions, • Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions, • Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities, • Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required, • Help customers increase their self-service usage of the Antavo platform and Backoffice, • Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials, • Support internal process improvements, technical account management playbooks, automation, and scalable ways of working, • Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication, • Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have • Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers., • Strong ability to balance technical depth with strategic customer engagement and executive communication., • Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments., • Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution., • Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar, • Strong experience working with technical SaaS products and live customer environments, • Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust, • Ability to explain technical topics clearly to both technical and non-technical audiences, • Strong problem-solving skills with a structured, analytical, and pragmatic mindset, • Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems, • Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities, • Strong ownership and task prioritisation skills across multiple strategic customers, • Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams, • Familiarity with issue and project-tracking tools such as Jira, • Understanding of software development processes, release cycles, incident handling, and escalation management, • Calm and confident approach in escalated, ambiguous, or high-impact customer situations, • Comfortable working in a remote, international SaaS environment, • Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations., • Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned, • Willingness and ability to travel approximately 30-40% across the EU & NAM region for customer meetings, Executive Business Reviews, workshops, and ad-hoc technical training sessions Nice to haves • Experience with loyalty technology, CRM, MarTech, customer engagement platforms, e-commerce, or digital marketing technology, • Experience with loyalty business use cases such as points, tiers, rewards, campaigns, personalization, segmentation, omnichannel engagement, and member lifecycle, • Experience with RESTful APIs, SDKs, JavaScript frameworks, webhooks, authentication methods, and data integrations, • Good understanding of databases, including SQL and NoSQL concepts, • Experience working with e-commerce platforms such as Magento or Shopify, • Familiarity with marketing CRM or automation platforms such as Salesforce, Emarsys, Braze, Bloomreach, or similar, • Experience supporting enterprise or strategic customers, • Experience participating in technical workshops, solution reviews, Executive Business Reviews, or customer architecture discussions, • Experience improving technical account management processes, playbooks, dashboards, documentation, or automation workflows, • Previous experience in customer success, professional services, solutions engineering, or implementation consulting Benefits • The opportunity to quickly advance in your career, • AntavoCare health insurance benefit, • International vibe: our working language is English, and we have 100 colleagues from 8 different nationalities, • A dynamic, no corporate-BS environment to learn, grow, and really make an impact, • You will have a strong team around you to support you in reaching your goals Why our team loves working at Antavo • “Antavo is remote-first, so I can work from my home, which means a lot to me. We regularly meet in-person.”, • “Truly international vibe, with different nationalities working on one mutual goal.", • "I love my comfortable environment (no dress code, flexible working hours, company retreats, etc)", • "People here like my bad jokes." At Antavo every person is a unique personality working towards the same goal, creating a thriving business. It’s very important for us that everybody has a place and a voice on projects and goals, no matter the race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability. We create and empower a diverse culture, as we know it encourages creativity and innovation. _ _

Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards. Ready to make an impact in an industry-leading company? Let’s do it together. We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer. We’re beyond early-stage chaos, offering stability. We’re smaller than large-scale enterprises, offering more autonomy, less red tape, and accelerated growth. Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27. Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation Trust-Based Vacation: Take as much time off as you need, when you need it. Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). Flexible Work: Work how and where you do your best, with full autonomy over your day. Career Growth: Bespoke training and career development via "Sherpa plans” to guide your growth. Private Medical Insurance: Fully covered health care. Mental Health Support: Employee Assistance Program offering 24/7 confidential counselling, with access to ‘healthier living’ services such as ‘HeadSpace’. Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave. Pension & 401(k): Competitive UK/US/AUS pension schemes, available from day one. Home Office Stipend: $200 for your ideal remote setup. Swag Welcome Gift: $70 credit to grab some merch. Reporting to: Senior Manager, Customer Success Location: Remote (UK or EU) OR London (Hybrid 2 days/week) Interviews: 4 Stages Start Date: ASAP Adthena is a ‘Customer Value’ oriented business. As such, the Customer team is critical to our success. In our London office, this team consists of Account Management and Customer Success roles - both of which are critical to the success of our clients. We work closely together to leverage each other's skills and abilities, ensuring that our clients are successfully achieving their goals. We work as a close-knit, highly functional team and contribute to the wider business by working closely with Sales and Marketing to encourage business alignment. As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform — driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. Native French is essential, as you'll work with French-speaking clients day-to-day alongside a UK book. You'll own retention and engagement through regular check-ins, actionable insights, and timely follow-through — guiding clients to value, explaining the data behind their results, and spotting opportunities for renewals and expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. First 30 days — Get up to speed on the product, the business, and the tools and processes that'll set you up for success. By 60 days — Start building relationships. You'll arrange calls and face-to-face meetings with key stakeholders across a pre-assigned book of "green" clients. These are added in blocks — eventually you'll manage up to 30 clients, depending on size. By 90 days — Alongside your Account Manager, you'll have conducted Business Reviews with senior stakeholders across your book, building strong client health scores and referable relationships. Day-to-day, you'll be driving engagement through monthly check-ins and contributing to Quarterly Business Reviews — co-owning success plans, guiding clients through key milestones, and capturing outcomes along the way. You'll act as a trusted advisor, delivering strategic insights and best practices, and feeding client voice back into product and leadership. By 12 months — You'll have delivered an exceptional client experience, targeting 90%+ gross revenue retention. You'll have proved value on existing subscriptions and scoped out upsell opportunities for Account Management. By 18 months — You'll have a proven track record as an Adthena CSM, with a clear path ahead — whether that's growing as an individual contributor or stepping into management. Native French speaker with strong written and spoken English 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role Strong stakeholder management skills, comfortable engaging up to C-level A solid understanding of the digital marketing landscape, including paid search Strong analytical skills — confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. Freedom with Responsibility: We take charge of results to recognition. We know that our hustle not only moves the needle for the company but also sets us up for personal success. Deliver Remarkable Quality: We care about exceeding expectations in the work we do and aim to always do our best work as individuals and as a team. Smart & Always Improving: We strive daily to expand our knowledge and become better at what we do. You’ll work closely with: Simon Koehli Director, Customer Success - EMEA _ Stephanie Richardson Senior Manager, Customer Success - EMEA _

Hi, we’re PEXA! We know you’ll Google us before applying, so let’s keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we’re helping 20,000+ families into their homes each week. We’re passionate about solving problems for our customers – always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community. We’re growing fast, that is where you come in. We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes. Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property. We’re looking for a Senior Business Consultant to play a pivotal role in delivering complex, high-impact transformation programmes for our customers. This is a senior, client-facing role where you’ll operate as a trusted advisor to C-suite stakeholders, leading engagements from early discovery through to implementation and ongoing optimisation. You’ll combine deep industry expertise with strategic thinking to help our customers unlock the full value of PEXA’s platform. You’ll also be a key internal leader - driving best practice, shaping delivery frameworks, and influencing the future direction of our product and services. Pre-Sales & Discovery • Lead discovery and scoping engagements with senior stakeholders, • Deliver compelling, insight-led product demonstrations, • Shape business cases and value propositions alongside Product and Customer teams Solution Design & Delivery • Lead detailed design workshops across customer processes and operating models, • Define scalable, robust solutions aligned to customer strategy, • Act as a senior liaison across stakeholders to guide complex transformation journeys, • Provide delivery assurance, managing risks and dependencies Post Go-Live & Optimisation • Drive continuous improvement and benefits realisation, • Align customer roadmaps with PEXA’s evolving platform, • Feed market insights back into Product to influence roadmap direction Leadership & Impact • Own end-to-end consulting engagements with a focus on quality and outcomes, • Mentor and support junior team members, • Contribute to the development of scalable delivery frameworks and methodologies, • Build strong, trust-based partnerships with customers, • Significant experience in the UK property industry (mortgage lending or conveyancing preferred), • Hands-on experience working with conveyancing technology, such as provision of case management systems or managing conveyancing solutions within a conveyancing practice., • 10+ years in consulting or advisory roles, delivering complex transformation programmes, • Proven experience delivering large-scale digital and operational transformation, • Strong pre-sales capability, including business case development and stakeholder influence, • Experience across end-to-end product lifecycle (delivery, implementation, support), • Ability to lead and influence cross-functional teams, • Familiarity with Agile and Waterfall delivery methodologies, • Experience working with international teams is a plus, • Exceptional communication and stakeholder management skills, • Strategic thinker with strong analytical and problem-solving ability, • Comfortable navigating ambiguity in a fast-paced environment, • Highly organised with the ability to manage multiple priorities, • Customer-first mindset with a focus on delivering measurable value, • Confident representing PEXA externally and engaging with industry stakeholders £80,000 - £90,000 a year+ Annual Bonus + Benefits Benefits for PEXA employees include • Annual Leave: 25 days per year (Jan-Dec), increasing to 27 days after 5 years, plus Bank Holidays (pro-rata for part-time). • Annual Leave Purchase: Option to purchase up to 1 working week of additional leave. • Wellness Days: 4 paid days per year to rest and recharge (pro-rata for part-time). We kindly ask you take 1 per quarter. • Paid Volunteer Day: 1 paid day per year to volunteer at a charity of your choice. • Pension scheme (Aviva): 6% employer contribution, 4% employee contribution. • Life Assurance: 4x basic salary. • Health Flex Pot via Benifex: – £800 flexible benefit to spend on health options of your choice, including: Private Health Insurance / Health Cash Plan / Dental Plan / Health Assessments. • Additional Benifex perks: Voluntary opt-in for additional benefits including Activity Pass, discounts via Perkbox, Beauty and Fitness Discount Card, Cycle to Work, Motor Breakdown, Will Writing, or enhance your cover of benefits provided by company. • Critical Illness Cover: 1x basic salary. • Group-wide Equity Plan: Eligibility for participation in our Group-wide employee share plan, subject to annual invitation. • Enhanced Maternity/Adoption Pay: Up to 20 weeks full pay. • Enhanced Paternity Pay: Up to 4 weeks full pay. • Performance-based Incentive Scheme: Eligibility for a discretionary Short Term Incentive plan, based on job role and level. • Learning & Development: Access to LinkedIn Learning, reimbursement of your professional membership costs. • Additional: Access to our Employee Assistance Programme and wellbeing resources, eye test vouchers and VDU glasses contribution. • Office Space: Use of our PEXA office workspaces in Leeds and Thame. Our new Leeds office is in West Village, managed by Bruntwood SciTech and allows you access to Bruntwood hosted local events Sounds like you? We at PEXA are ready so if this role sounds like you apply today. Why become a PEXArian? Great question! Being a PEXArian is so much more than just a job. We’re a passionate, motivated and unashamedly enthusiastic bunch at PEXA - we love what we do and we’re proud to admit it! Creating brilliant experiences for our members and their clients wouldn’t be possible without ensuring we deliver an exceptional employee experience. Here’s a snapshot of what your life at PEXA could look like: Your growth: We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools. Your wellness: We care about your holistic wellbeing Your work/life blend: We know that work is just one aspect of your life – we want to help you create your ideal work/life blend, rather than squeezing in life around work. To be conducted as part of post offer employment checks: The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at [_]. GDPR Compliance Digital Completion UK Limited (trading name “PEXA”), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN 140 677 792; ASX: PXA) (referred to collectively as “PEXA Group”). When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice _. #PEXAUK

Job title: Customer Service advisor Location: AAR Tunbridge Wells, 3 Stag Road, Tunbridge Wells, TN2 3BQ Hours: 42.5 hours a week Due to company growth and expansion we’re looking for a Customer Service Advisor to be part of our success story. **Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private companies. **Great career development opportunities – grow with us. Role Overview: First point of contact for customers and colleagues visiting the Bodyshop. Responsibilities include greeting customers, issuing courtesy cars, liaising with the workshop and updating customers. Key Responsibilities: • Responsible for the reception area, including greeting customers and providing a positive and welcoming experience., • Deliver exceptional customer service., • Co-ordinate and manage the logistics of a collection/delivery service based on a large fleet of courtesy cars., • Liaise with the workshop to determine vehicle completion times and delays, relaying any special instructions from the customer with regards to deadlines., • Regularly update the customer with progress on their repair., • Carry out visual inspections of courtesy or customer vehicles to identify any accidental damage caused to avoid uninsured loss damage costs., • Process payments and issue invoices., • Supporting with handling complaints in line with Company policy., • Adhere to all company policies, procedures, and service level agreements., • Knowledge and compliance with Health and Safety regulations. Skills and experience: • Strong attention to detail., • Ability to deal professionally with the issues that arise., • Excellent communication skills in all areas, including by telephone, email and in face-to-face situations., • Computer literate., • Ability to understand, implement and review complex processes., • Proactive., • Ability to organise time and resources., • Good time management and prioritisation skills., • Handling confidential information. Benefits • 33 days holiday (including bank holidays), • Personal health cash plan – claim back the cost of things like dentist and optical check ups, • Enhanced maternity / paternity / adoption / shared parental pay, • Monthly and Annual Bonus schemes, • Life assurance: three times basic salary, • Free breakfasts and fruit, • Birthday surprise for everybody! What you can expect from us At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed. From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we’ll go out of our way to show how much we appreciate you. A bit about us Named by the Sunday Times as one of the UK’s 100 fastest-growing private companies, we employ more than 700 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough. We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners. Want to know what it’s like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers: Purpose: Make someone's bad day better Values: • Make it happen – Be accountable. Take the initiative, work fast, and do a great job., • Strive for better – Be bold. Challenge the norm – make small improvements often., • Win together – Be a team-player. Win together, learn together, respect each other.

Job: Mortgage Advisor Location: Remote (West Midlands) — with travel to the Shrewsbury office once or twice a month Basic Salary: up to£30,000 (depending on experience) OTE: £85,000- £90,000 Hours: 8:30am- 5:30pm Mon - Fri + every other Saturday, with a day on in the week in lieu We are seeking a Mortgage & Protection Adviser to provide exceptional levels of advice and customer service within one of our top AR's customer remortgage team. In addition to this you will also be responsible for dealing with leads from major employers in the region offering mortgage & protection advice as an employee benefit; this is a fantastic opportunity for the right individual to join their award-winning team! You will receive quality leads, dealing with existing clients that are due to remortgage or offered advice as part of their employee benefits package! You will be tasked with helping them with their mortgage, protection and home insurance requirements proving a 5-star service every step of the way. The successful candidate must be fully CeMAP qualified (or equivalent) and have experience in providing face-to-face, telephone and online client mortgage and protection advice. You will: • Process our existing clients remortgage, protection and home insurance requirements, • Be highly confident in providing protection advice to compliment the mortgage and maximise case size, • Be able to identify changes in client circumstances which could impact on protection shortfalls, • Have a minimum of 1 years face to face mortgage and protection experience, • Have a demonstrated track record of consistently achieving sales targets in the mortgage and protection sector, • Be able to provide quality advice on a face-to-face basis, via Teams and telephone, • Work in a consistent and compliant manner to FCA standards, • Have admin support to process client cases through to successful completion, • Be fully CeMAP qualified (or equivalent to offer mortgage & protection advice What you will get in return: • Opportunity for career development in an ambitious and growing company, • Quality appointments, • Flexible hybrid working, • Uncapped Bonus Structure, • OTE £85-90,000 with competitive salary and uncapped earning potential Benefits: • Access to MyStaff Shop benefits, • Reward structure includes shopping vouchers, • Full admin suppport from a dedicated team who support, chase, prepare, and pre-qualify customers, • Up to £1,200 in potential annual savings (likely from perks and rewards)

Description Swoon was founded in 2012 to create distinctive designs that owners will want to keep forever and a lofty goal to spark home obsession everywhere. We design original pieces in-house, and our innovative NPD process quickly discovers the next trend. Our testing platform ensures designs sell online at their intended price, and our data-led approach grows sales within families exponentially. Our business model cuts out expensive overheads like shops and overstocked warehouses, making our prices affordable. Our distinctive look unlocks collaborations with leading retailers like John Lewis and many more. This diversified growth strategy is powering our brand to a significant market share. And we’re just getting started… The Head of Finance oversees the entire finance function, from strategic FP&A and long-term planning to day-to-day management accounting, treasury, and reporting. As the financial conscience of the business, you will act as a key gatekeeper for capital allocation and a trusted senior partner to the co-founders and leadership team. Leading a capable finance team, you will provide robust control and constructive challenge to operational leads. You will set the budgets within which they operate, approve capital expenditures, and validate the commercial logic of key business decisions to ensure strong financial governance as Swoon continues to scale. Financial Planning, Forecasting and Reporting • Strategy & Planning: Own the annual budget, quarterly reforecasts, and three-year strategic plan. Build robust, ground-up models that connect commercial drivers to financial outcomes., • Reporting: Manage the monthly management accounts, board packs, investor reporting and FP&A reporting., • Trading Cadence: Oversee the weekly trading rhythm with marketing and merchandising; challenge plans and ensure every promotional or marketing spend has a clear business case., • Cash Flow: Maintain weekly direct/operational cash flow forecasts and three-way model. Galvanise the internal team to execute the cash roadmap., • BI & Insights: Develop an FP&A reporting suite within Sigma to ensure the business stays on track against targets. Operational Finance, Treasury and Day-to-Day • Financial Integrity: Oversee the monthly close, balance sheet reconciliations, and the integrity of all board-level data., • Treasury: Run payment run, manage banking relationships, debt facilities, covenant reporting, and lender communication., • Compliance: Oversee VAT, payroll, and statutory filings; manage the year-end and external audit processes., • Operations & HR: Oversee business insurance and annual renewals. Bring financial rigor to people-related decisions, including payroll, compensation, and benefits., • Leadership: Lead, coach, and prioritise the finance team, building capabilities to scale alongside the business., • Payment stack: own statutory reporting and relationship with payment providers Strategic Finance and Business Partnering • Commercial Advisor: Serve as a strategic partner to the co-founders, providing analysis and guidance on major commercial decisions, partnerships, new ventures, and CAPEX investments., • Merchandising Controls: Uphold guardrails for inventory management, including budgets, stock investment, intake margin, clearance pricing, and markdown strategies., • Working Capital: Set and enforce rules-based working capital frameworks, including CM3 floors, discontinuation thresholds, and cash recovery targets., • Margin: partner with the B&M and operations teams to drive continuous improvements in the "Margin Stack" from factory to front door., • Funding: Lead funding discussions with existing and prospective lenders., • CAPEX Governance: Evaluate all tech CAPEX projects against projected ROI and rigorously review the tech roadmap budget. Controls, Governance and Risk • Control Environment: Continuously evolve the financial control environment, including payment authorisation, segregation of duties, and procurement controls., • Planning Cycle: Support the co-founders with the quarterly OKR-based planning cycle to ensure cross-functional alignment with profitability and cash targets., • Risk Mitigation: Proactively identify, model, and mitigate financial risks, such as supply chain disruption, pricing pressure, partner concentration, FX volatility, and working capital seasonality. Requirements Essential • Qualifications: Qualified accountant (ACA, ACCA, CIMA, or equivalent) with 7+ years of experience., • Breadth: Proven track record leading or working within the full finance function, encompassing FP&A, management accounting, treasury, and statutory reporting., • Commercial Acumen: Strong instincts developed in a consumer-facing, high-growth environment (e-commerce, retail, hospitality, or DTC)., • Controls & Governance: Demonstrable experience in designing, implementing, and managing robust financial controls., • Business Partnering: Ability to build credibility with non-finance functions and challenge leadership constructively., • Technical Proficiency: Advanced financial modelling and forecasting skills; comfortable building complex models from scratch and comfortable with 3 way financial modelling., • Hands-on Leadership: A strategic thinker who is unafraid to "roll up their sleeves" during month-end; comfortable working directly with the numbers. Strongly preferred • Experience in a multi-channel business (Direct-to-Consumer + Wholesale)., • Familiarity with retail / merchandising finance, including stock investment economics and markdown management., • Proficiency with modern BI tools (e.g., Sigma)., • Experience working with or reporting to a strategic board—specifically understanding the standard required by institutional partners., • Prior experience in the furniture, homeware, or interiors sectors. Benefits Compensation & Benefits • Competitive salary, • Share options programme, • Profit share scheme, • Wellbeing allowance, • Pension scheme, • Private medical cover for you and your family Holidays, working environment and other perks • 27 days holiday rising to 30 with tenure, • 4 months of summer hours finishing at 1 PM on a Friday (we’re currently trialling rolling this out permanently!), • Free furniture on each anniversary of employment, • Friends & family discount of 20%, • Remote working 4x days per week