Customer Service Advisor
19 days ago
Stratford-upon-Avon
Stratford-upon-Avon | Immediate Start | Full-Time | Temporary Assignment \n Looking for your next Customer Service opportunity with a growing international business? \n We’re recruiting on behalf of a thriving international business services organisation that continues to expand across the UK and overseas. Due to increased demand, they’re looking for a friendly, professional and customer-focused Customer Service Advisor to join their welcoming team on a temporary basis. \n If you have experience in Customer Service, Customer Support, Contact Centre, Call Centre, Member Services or Customer Care, this could be the perfect opportunity to join a business that genuinely values its customers and employees. \n As a Customer Service Assistant, you’ll be the first point of contact for members, providing exceptional support by telephone and email. You’ll enjoy building relationships, resolving queries and ensuring every customer receives a first-class service. The Role\n\n • Acting as the first point of contact for all incoming member enquiries via telephone and email.\n, • Delivering a professional, friendly and efficient customer experience on every interaction.\n, • Building strong working relationships with colleagues across the business to ensure queries are resolved quickly and effectively.\n, • Championing the customer by ensuring their needs remain at the heart of every decision.\n, • Updating customer records accurately and maintaining high levels of administration.\n, • Working collaboratively with the wider Customer Service team to achieve service excellence.\nYou Will Be\n \n\n • Experienced in Customer Service, Customer Support, Contact Centre, Call Centre, Customer Care or Member Services.\n, • Excellent communication skills, both written and verbal.\n, • A confident and professional telephone manner.\n, • Strong problem-solving skills with a positive, proactive approach.\n, • Good IT skills and the ability to learn new systems quickly.\n, • Excellent organisational skills and attention to detail.\n, • A genuine passion for delivering outstanding customer service.\nIn Return\n\n, • Join a successful and fast-growing international organisation.\n, • Friendly, supportive and collaborative team environment.\n, • Modern offices based in Stratford-upon-Avon.\n, • Competitive hourly rate.\n, • Immediate start available.\n\n