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Plumber Uxbridge and Surrounding Areas Social Housing Permanent £38,000 + van & fuel card We are working with a leading Repairs and Maintenance Contractor within the Social Housing sector to recruit a Plumber to join their team in London. As an operative within the Social Housing sector, you will play a crucial role in the maintenance and improvement of properties, ensuring all work is completed to a high-quality and in compliance with H&S and relevant regulations. Your role will focus on carrying out routine property maintenance, completing multiple jobs per day, ensuring a best in class standard of customer service is provided to the residents and their homes in which you're working. Qualifications/Experience Required: Proven experience as a Plumber Multi in social housing or similar environment. City & Guilds / NVQ in Plumbing level 2 (desirable) Knowledge of NHF Sors desirable Relevant trade qualifications in plumbing, CSCS card and Asbestos Awareness cert. (Desirable) Knowledge of health and safety regulations and compliance. Experience using a PDA, good IT skills with experience using job scheduling software Willingness to undertake a DBS check - with no unspent criminal convictions Full, UK, manual driving license What's on offer: Long term, permanent opportunity Basic salary plus call outs and over time Paid holiday entitlement 25 days plus bank holidays Employer pension contributions Company van and fuel card provided (business use only) Progression opportunities on offer for supervisor and management roles, with funding and support available for additional qualifications & training Company events and charity events to get involved in If you are interested please call Julianne - (phone number removed)

Join a growing healthcare-focused organisation where your sales expertise will be rewarded with uncapped commission, full product training and the opportunity to build long-term client relationships across London. \n If you have experience targeting C-Suite level executives, and selling to the public sector, we want to hear from you. \n Business Development Executive \n London \n\n • Full-Time, Permanent\n, • Basic salary £55k per annum (uncapped commission), OTE: £79,000\n, • Uncapped commission, full product training, ongoing support, hybrid working, company vehicle provided if required\n\n Please note: you must be authorised to work in the UK \n Our client is a growing organisation operating within the healthcare sector, providing products and services to a range of customers including local authorities, NHS organisations and private hospitals. Due to continued growth, framework wins and a strong pipeline of opportunities, our client is expanding its sales team and looking for an ambitious professional to support future success. \n About the Role \n Our client is seeking a motivated Business Development Executive to identify new business opportunities, develop strong client relationships and drive sales growth within Local Authorities across Central and Greater London. Full product training will be provided. This an excellent opportunity for an experienced B2B sales professional looking to develop their career within the healthcare sector. \n Key Skills and Qualifications \n The role requires successful sales experience targeting: \n\n • The public sector (local authorities, housing associations, and optionally NHS Trusts)\n, • The C-suite\n\n You will have: \n\n • Previous B2B sales, business development or account management role\n, • Excellent communication skills at mulktiple levels with the ability to engage key decision makers at senior levels\n, • Commercial aptitude with experience managing sales, negotiating at senior levels and concluding contracts that ultimately achieves targets\n, • Confidence delivering solutions and presentations, as well as discussing products and services\n, • Self-motivation; a self-starter with functional organisational and time management skills\n, • The ability to build trust and long-term relationships through a consultative sales approach\n, • A structured sales approach, gained from previous quality training in both selling and account management\n, • Full Driving Licence and access to a vehicle\n, • Ability to travel throughout Central and Greater London and attend the Brentford office one day per week\n\n Key Responsibilities \n\n • Prospect and engage potential business customers across Central and Greater London\n, • Present products and services and solutions to key decision makers and senior stakeholders in both corporate and government establishments\n, • Build and manage a sales pipeline from initial contact through to closing opportunities\n, • Attend client meetings to understand requirements and present suitable solutions\n, • Develop and maintain strong relationships with new and existing clients\n, • Create a contact structure in each Customer that does not depend on a single contact\n, • Identify opportunities to expand both the product portfolio and service solutions within customer accounts\n, • Manage appointments, follow-ups and client activity across a hybrid working pattern\n, • Support sales activity linked to approved supplier frameworks within healthcare and public sector markets\n, • Maintain accurate sales records, pipeline updates and client information\n\n Desirable Skills and Experience \n\n • Experience selling products or services into local authorities, NHS, Private Hospitals or wider healthcare organisations\n, • Understanding of approved supplier frameworks, tenders and public sector procurement processes\n\n Benefits \n\n • Uncapped commission structure\n, • Full product training provided\n, • Ongoing support and development\n, • Hybrid working arrangement\n, • Opportunity to work with healthcare, NHS and public sector clients\n, • Company vehicle provided if required\n, • Career progression opportunities within a growing organisation\n\n How to Apply \n If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. \n You must be authorised to work in the UK. No agencies, please. \n Other suitable skills and experience includes Field Sales Executive, Sales Consultant, Sales Account Manager, Territory Manager, Area Sales Representative, Client Relationship Manager, Business Development Manager, Account Executive, Regional Sales Executive, Healthcare Sales Executive and Public Sector Sales Executive.

Asset SurveyorAn excellent opportunity for an Asset Surveyor to help make property data count, carrying out stock condition surveys, HHSRS assessments and EPC-related work that will support safe, sustainable homes and inform short, medium and long-term investment programmes.If youve also worked in the following roles, wed also like to hear from you: Stock Condition Surveyor, Building Surveyor, Property Surveyor, Housing Surveyor, Residential Surveyor, Maintenance Surveyor, Property Services Surveyor, Asset Management Surveyor, Building Asset SurveyorSALARY: £50,000 per annum + BenefitsLOCATION: Hybrid / Ealing, West London with regular travel (approximately 90% field based)JOB TYPE: Full-Time, PermanentWORKING HOURS: 35 Hours per Week, Monday to FridayJOB OVERVIEWThe organisation is looking for an Asset Surveyor to join its Assets team, supporting the accurate collection and analysis of property data across a varied housing portfolio.Working in a highly field-based role, you will carry out detailed stock condition surveys, identify hazards through HHSRS assessments and support the production of Energy Performance Certificates. Your work will help shape investment decisions, energy improvement strategies and the continued delivery of safe, well-maintained homes.The role requires strong technical knowledge of building systems, surveying methodologies, Decent Homes legislation and property-related compliance, along with excellent communication skills and the ability to work positively with customers, colleagues and stakeholders.DUTIESYour duties as the Asset Surveyor include:Stock Condition Surveys: Conduct comprehensive surveys to assess component age, physical condition and remaining lifeHHSRS Assessments: Identify and evaluate potential hazards, ensuring properties meet safety and regulatory standardsEnergy Performance Certificates: Produce EPCs in line with statutory requirements and organisational objectivesProperty Data Collection: Gather and provide accurate data to support investment programmes and energy efficiency strategiesCustomer and Stakeholder Engagement: Represent the organisation positively, maintaining high standards of customer care and communicationCompliance and Safety: Support equality, diversity, health and safety, and relevant property management requirements in day-to-day workWorking Relationships: Build effective relationships with internal teams, customers and external contacts to support shared objectivesCANDIDATE REQUIREMENTSESSENTIALDegree-level education or equivalent, a relevant professional qualification, or the ability to demonstrate relevant experience in building, asset management or a related disciplineStrong technical knowledge of building systems, construction types, materials and maintenance challengesIn-depth understanding of Decent Homes legislation and HHSRSSignificant experience of property surveying techniques and methodologiesWorking knowledge of housing law, leaseholder consultation, building safety legislation and property management legislationExcellent verbal and written communication skills, with strong interpersonal skillsHighly organised, methodical and detail-focused, with the ability to meet targets and deadlinesKnowledge of housing and asset management systems, mobile devices and Microsoft OfficeAbility to adopt a continuous improvement approach and adapt to changeFull UK driving licence and access to a carDESIRABLEMembership of MCIOB, RICS or an equivalent professional bodyQualification as a Domestic Energy Assessor or willingness to trainBENEFITS25 days holiday, plus Bank Holidays, increasing up to 28 days with 3 years of serviceUp to 8% contributory pensionFlexible workingA generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your familyThis role requires a DBS checkThe organisation recognises that some people will only apply for a role if they meet 100% of role requirements.If this sounds like you, theyd still encourage you to apply should you not feel you meet the criteria 100%.APPLY TODAYBy submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.JOB REF: AWDO-P14969Full-Time, Permanent Property, Construction and Trades Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.TPBN1_UKTJ

We are working with a well established and growing Main Contractor who have a great company culture and ethos - the company genuinely value their staff and treat their employees well and as such have great staff retention rates. They have experienced an extended period of growth and have been awarded several new contracts and as a result, they are seeking a Site Manager to join them to work on a decarbonisation scheme to tenanted Social Housing properties (EWI). This is a great opportunity to join a well established Principle Contractor who have a healthy pipeline of work and operate on a number of framework schemes. You will be reporting into a Contracts Manager and your responsibilities will include: The smooth operational, ensuring the programme of works is completed within correct timescales and budget. Ensuring health & safety is maintained and creating a positive attitude towards H&S throughout the team. Monitoring the quality of work Liaising with the client Programming works Ordering materials Working closely with the Tenant Liaison Officer and ensuring tenant satisfaction is maintainedExperience needed: SMSTS, CSCS and First Aid are required tickets, along with a proven track record of successfully delivering Social Housing Refurbishment schemes, particularly retrofit works. You must be able to demonstrate a stable and progressive career history on your CV. The salary on offer is up to £53k plus car allowance or van and other benefits. If you are interested in this position and would like to apply, please email a copy of your CV to Stephanie at Fawkes & Reece, using the contact details provided

Senior Leasehold Property ManagerAn excellent opportunity for an experienced Senior Leasehold Property Manager to lead a customer-focused leasehold resolution team, support complex case management and help deliver a high-quality service across a diverse housing portfolio.If youve also worked in the following roles, wed also like to hear from you: Leasehold Property Manager, Leasehold Manager, Senior Property Manager, Property Manager, Leasehold Services Manager, Leasehold Team Leader, Housing Manager, Block Property Manager, Leasehold Resolution ManagerSALARY: £39,400 to £41,474 pro rata + BenefitsLOCATION: Hybrid working from home with 2 Days per Week from the Office in Ealing (W5)JOB TYPE: 6 Month, Full-Time, Fixed-Term ContractWORKING HOURS: 35 Hours per Week, Monday to FridayJOB OVERVIEWWe have a fantastic opportunity for a Senior Leasehold Property Manager to lead, manage and motivate a team of leasehold professionals delivering a customer-centred resolution service.Working as the Senior Leasehold Property Manager, you will ensure compliance with leasehold legislation, fire safety regulations, governance requirements and lease obligations, while acting as a senior escalation point for complex, sensitive and high-risk leasehold matters.As the Senior Leasehold Property Manager, you will support service improvement through performance data, customer feedback and complaint trends, helping to improve response times, resolution outcomes, customer satisfaction and overall service delivery.DUTIESYour duties as the Senior Leasehold Property Manager include:Lead and Manage the Team: Develop, support and manage leasehold professionals, setting clear objectives and promoting accountability, collaboration and continuous improvementOversee Leasehold Resolution Services: Ensure effective delivery of a high-quality, customer-focused resolution service across a diverse leasehold portfolioManage Complex Cases: Oversee leaseholder enquiries, complaints, disputes and escalated matters, ensuring compliance with statutory requirements, policies and lease obligationsProvide Senior Escalation Support: Act as the senior point of contact for complex, sensitive and high-risk leasehold issuesMonitor Service Performance: Review service standards, response times, resolution outcomes, customer satisfaction and complaint reduction activityAnalyse Data and Feedback: Use performance data, customer feedback, complaint trends and operational risks to identify service improvementsBuild Stakeholder Relationships: Work with internal teams, managing agents, legal representatives, contractors, local authorities and external partnersRepresent the Organisation: Attend stakeholder meetings, resident forums, tribunals, hearings and external proceedings where requiredMaintain Records and Compliance: Ensure accurate records, robust case management and compliance with governance, regulatory and audit requirementsCANDIDATE REQUIREMENTSESSENTIALStrong experience leading and managing a teamExperience delivering front-line customer-facing servicesExcellent knowledge of current housing and leasehold legislationTPI qualification, relevant property or housing professional membership, or relevant experienceGood working knowledge of Microsoft Office, Outlook, Word, Excel and CRM systemsExcellent written and verbal communication skills, including the ability to present in high-pressure environmentsAbility to manage complex customer issues, legal cases, building safety matters and service charge challengesStrong stakeholder management, problem-solving and continuous improvement skillsDESIRABLERelevant technical or building safety qualification, or willingness to undertake one in line with changing legislationExperience adopting a continuous improvement approach and adapting to changeFull UK driving licenceBENEFITS25 days holiday plus Bank HolidaysUp to 8% contributory pensionFlexible benefitsSalary exchange benefitsRewards and discountsAnnual allowance of up to £300 to use towards health and lifestyle benefits for you and your familyThe organisation recognises that some people will only apply for a role if they meet 100% of role requirements.If this sounds like you, theyd still encourage you to apply should you not feel you meet the criteria 100%.This role requires a DBS CheckAPPLY TODAYBy submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.JOB REF: AWDO-C14963Full-Time, Fixed-Term Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.TPBN1_UKTJ

Position: Multi-Trade Operative Hours: 42.5 hours per week (Monday - Friday, 8:00 am - 5:00 pm) Location: Wembley, London, HA9 Rate: £24.73/hour on UMB (Temp to perm) Benefits: Van and fuel card provided Multi Trade skillset required Plumbing or Carpentry Bias Requirements: Valid Driving License (DL) (over 21, held for 3+ months, <6 points) DBS Check (we will process at offer stage)RGSS's client, a leading maintenance provider, are looking for a reliable, multi-skilled operative to join their team across Wembley and the surrounding areas. You will be responsible for reactive maintenance works in social housing properties across the patch. How to Apply: If interested, please call/Whatsapp Jasmine on (phone number removed) or email RG Setsquare is acting as an Employment Business in relation to this vacancy

Experienced Children's Occupational Therapist - Hounslow Location: Hounslow House, TW3 3EB (Hybrid Working) Rate: £42 per hour (Umbrella) Contract: 6 Months (with potential extension to 12 months) Hours: 36 hours per week HCPC REGISTERED An exciting opportunity has arisen for an experienced Children's Occupational Therapist to join the Occupational Therapy Team within Social Care and Housing at the London Borough of Hounslow. This is an initial 6-month contract with the possibility of extension to 12 months, offering a competitive £42 per hour umbrella rate and a flexible hybrid working arrangement. The Role Working in partnership with the Housing Adaptation Team and Children's Social Care, you will focus on assessing children currently awaiting Occupational Therapy assessments. You will play a key role in delivering timely interventions that improve outcomes for children and their families. Your responsibilities will include: Completing Occupational Therapy assessments for children. Assessing moving and handling needs. Recommending and arranging specialist equipment. Assessing for major and minor housing adaptations. Working collaboratively with Social Care professionals and the Housing Adaptation Team. Managing a caseload effectively to support timely service delivery. Essential Requirements To be considered, you must have: Previous experience working as a Children's Occupational Therapist within Social Care. Strong moving and handling assessment experience. Availability for an immediate start. What's on Offer? £42 per hour (Umbrella). Initial 6-month contract with potential extension to 12 months. Hybrid working with some home working available. Compressed hours will be considered. 36-hour working week. IT equipment provided (to be collected on your first day). Opportunity to work within a supportive multidisciplinary team making a real difference to children and families. Benefits of Working with Eden Brown Synergy DBS check processed and paid for by Eden Brown Synergy. £300 referral bonus if you refer a colleague or friend to us. Bonus for finding your own job. Twice-weekly payroll. Dedicated recruitment consultant who will support you throughout your job search, employment and beyond. Location Hounslow House 7 Bath Road Hounslow TW3 3EB Apply Now If you are interested in this position, please send your CV to Shristi Yadav at or call (phone number removed) for more information. Know someone who would be perfect for this role? Refer them to us and receive a £300 referral bonus if they're successfully placed. Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free

Mobile Air Conditioning Engineer Up to £58,000 + Package We're working with a leading and well-respected mechanical contractor to recruit a Mobile Air Conditioning Engineer to join their service team. This is an excellent opportunity to join a business that genuinely invests in its engineers, with genuine opportunities to progress your career. This is a fantastic opportunity to become a key member of their mobile service team, carrying out planned maintenance, reactive repairs, fault-finding and diagnostics across a range of commercial air conditioning systems. The role: You'll be responsible for servicing, maintaining, fault-finding and repairing mostly commercial and occasional high-end residential air conditioning, with no social housing contracts All of the work is within the M25, with the bulk being within West London Service, maintenance, breakdowns, fault-finding and diagnostics on commercial air conditioning systems Working on DX systems, VRVs, VRFs, AHUs and split systems Covering commercial sites across London and surrounding areas Mobile role with a company van provided Participating in a callout rota of 1 in 11, with a £75 retainer, 1st hour £75, 2nd hour £50What you'll need: City & Guilds Level 2 F Gas and ODS Regulations (Cat 1) (2079) Proven experience servicing and maintaining commercial air conditioning systems Strong fault-finding and diagnostic skills Full UK driving licence Good attitude and ability to work well within a teamThe successful Mobile Air Conditioning Engineer will be on up to £58,000, depending on experience + Company Van + Fuel Card + 20 days holiday + bank holidays + callout + Package. If you're looking to join a business where you'll be valued, supported, and allowed to continue developing your technical skills while working on a varied commercial portfolio, this is well worth a chat. 📞 Call Lily from Tech-People on (phone number removed) 📧 Or email your CV to (url removed) Tech-People is a specialist recruitment agency within HVAC, FM, and M&E. We are proud to promote diversity and inclusion and welcome applications from all backgrounds

Subcontract Gas Boiler Installation Engineer Work with a Market-Leading Heating Company Location: Within your agreed local radius (average travel: 45 minutes) Type: Subcontractor – Self-Employed (3–5 days per week) Payment: Weekly pay Accepted: LTD Companies and Sole Traders About the Role We are recruiting subcontract gas engineers to install gas boilers for a well-established, market-leading heating company. All work is within the social housing domestic sector, with consistent projects available 3–5 days per week. Jobs are assigned via an online portal, tailored to your preferred working area. Full system training will be provided during onboarding. This is a great opportunity for professional gas engineers seeking guaranteed weekly work and flexibility close to home. What We Offer ● Guaranteed weekly workload ● Work allocated within your local region (average 45-minute travel) ● Weekly pay ● LTD Companies and Sole Traders accepted ● Flexible schedule (3–5 days per week) ● Quick and efficient onboarding (2–3 week turnaround from start to finish) Essential Requirements (Applications will only be considered if you meet the following criteria) ● Minimum 2 years’ hands-on experience in gas boiler installation ● Own Gas Safe Registration, including Gas Flue Analyser ● Own van and tools ● Full UK clean driving licence ● Competence in installing boilers across all major brands ● Strong customer service and communication skills Desired Experience ● Proven ability to manage own workload ● Qualified to install vented and unvented cylinders ● Experience working in high-end residential properties ● Familiarity with power-flushing heating systems

Income Assistant Based in West London Temporary on going contract £24.56per hour Umbrella Job Purpose: To deliver an efficient and robust administrative function to the Rent Income Team within the General Needs Service and provide residential and non-residential rent collection services to all council tenants. To deliver services for residents including face-to-face, telephone, email and virtual communication while ensuring pace, confidentiality and empathy are provided. To collaborate with the Rent Income Officers, Area Tenancy Managers, Welfare Advisors and Income and Financial Inclusion Management Team to provide the best service possible for our residents. To ensure that council policies, performance standards and customer satisfaction requirements are met.Experience: At least a year's experience of working in a social housing environment in a similar or related role and in a management position. Knowledge of building / works contract specifications Ability to work with minimum supervision, show initiative and make sound decisions. Experience of specifying and developing management and performance reports to improve team performance. A good knowledge of residential leases and freehold transfers

Greetings of the day. Dear job seeker, please apply to below vacancy if it interests you- We're looking for Multi Trade Sector: Housing 📍 Location: Wembley The Role at a Glance Job Overview: Job Role: Multi Trade Location: Wembley London HA9 Duration: Temp to Perm Hours: 42.5 hours per week (8am-5pm Monday- Friday) Payrate: £19 - 24.73 Umbrella Start date: ASAP Van and Fuel card will be provided Duties: Carry out day-to-day responsive repairs across occupied and void social housing properties Replacing or repairing skirting boards, architraves, and internal door frames Installing and adjusting kitchen units, worktops, and cupboard doors Repairing or replacing internal doors, handles, locks, and hinges Identifying and fixing minor plumbing issues such as leaks, dripping taps, and blocked sinks Carrying out patch plastering and making good, damaged walls or ceilings Completing wall and floor tiling repairs, including grouting and sealing Painting and decorating to a professional finish following repair works Ensuring all repairs are completed safely, efficiently, and to a high standard Working in occupied properties with sensitivity to residents' needs and privacy Participating in out-of-hours emergency repair rota as required Reporting any further works, safeguarding concerns, or property issues beyond scope Deliver excellent customer service while working in residents' homes Accurately record job details, materials used, and completion notes using handheld devices or job sheets Maintain tools, equipment, and company vehicle in good working order Role Criteria: Proven experience in domestic repairs and maintenance across multiple trades (e.g. carpentry, plumbing, plastering, tiling, decorating) Full UK driving licence Good understanding of health and safety regulations and safe working practices Ability to use handheld devices or job management systems to record work Willingness to participate in out-of-hours emergency rota Eden Brown is acting as an Employment Business in relation to this vacancy

Domestic Gas Engineer – Leading Social Housing Contractor Uxbirdge & Surrounding Areas Competitive Salary + 28 Days Holiday + Up to 10% Pension Permanent PAYE | Company Van + Fuel Card Are you an experienced Domestic Gas Engineer looking for a secure, long-term PAYE role focused purely on servicing work, with great benefits and a supportive employer? Join a well-established Social Housing contractor and enjoy a stable, structured working environment with consistent service-based work. ⭐ Why This Role is Great for Gas Engineers (Service Only Focus) • Structured, planned workload – focused on servicing and maintenance with minimal reactive breakdown pressure • Long-term security – stable PAYE role with strong benefits and pension • Service-focused role – carrying out annual gas safety checks and boiler servicing across social housing properties • Supportive environment – clear daily schedules, dedicated planning teams, and organised workloads • Consistent routine – ideal for engineers who prefer planned service work over emergency repairs ⭐ What’s on Offer • Competitive salary • 28 days holiday including bank holidays • Contributory pension scheme • Enhanced family-friendly leave options • Company van and fuel card • Uniform and PPE provided • Bike2Work Scheme • Flexible working options • 24/7 Virtual GP service for employees and family • Employee Assistance Programme (EAP) available 24/7, 365 days a year • Home & electronics salary sacrifice scheme ⭐ Role Responsibilities – Service Engineer (No Repairs Focus) As a Service Engineer, you will: • Carry out annual boiler servicing and landlord gas safety checks across social housing properties • Complete planned maintenance visits in line with compliance and safety standards • Ensure all appliances are operating safely and efficiently in accordance with Gas Safety regulations • Record and update job information accurately using company systems • Identify and report any additional defects or follow-up work required during service visits • Maintain high standards of workmanship, safety, and customer care at all times • Communicate clearly with residents and the planning team regarding appointments and visit outcomes • Work independently, managing your daily workload efficiently ⭐ Ideal Candidate • Valid ACS and relevant gas qualifications • Full UK Driving Licence (less than 6 points) • Experience in domestic servicing and breakdown work (servicing focus preferred) • Strong attention to detail and commitment to compliance • Excellent customer service skills and professional approach • Comfortable working independently in occupied social housing properties This role is ideal for a Gas Engineer who prefers structured, service-only work with stable hours, strong support, and a long-term career within a reputable social housing contractor. Apply now for a confidential discussion

Example Recruitment Group is currently recruiting on behalf of a well-established national heating contractor operating within the local authority sector. They have a vacancy for a qualified domestic heating engineer to cover the North West London area carrying out servicing, fault finding, and repairs within domestic social housing properties on a local housing association contract. The Role: Landlord Gas Safety Checks (CP12s) Fault finding and repairs on central heating systems. Providing high levels of customer care when dealing with tenants and clients Ensure all Health & Safety requirements and legislation are followed including Risk Assessments, Safe Systems of Work, and COSHH records Requirements: 2 years’ experience as a qualified gas/heating engineer Experience in servicing boilers, and gas appliances as well as strong fault-finding/diagnostic and repair skills. ACS qualifications incl. CCN1, CENWAT, CKR1 & HTR1 Full UK Driving Licence No unspent criminal convictions (DBS Check to be carried out on offer of employment) The Package: 40 hours per week Monday to Friday Overtime paid at hourly rate Van, tools, PPE/uniform, and PDA provided. Salary: £35,000 - £50,000 per annum (DOE & Qaulifications) Out of Hours call out on rota basis. Paid either on price per job or hourly decided by engineer Monthly bonus OTE £60,000+ per annum 20 days holiday plus bank holiday (holiday entitlement increases with service) Pension scheme Employee wellbeing programme Service level awarded annual leave Enhanced maternity and paternity packages Dental/Healthcare cash plan Company platform for development & career progression Team social activities To apply for this vacancy please use an up-to-date CV and one of our team will be in touch. Domestic, Heating, Gas, Maintenance, Engineer

Job Title: Electrician Job Type: Permanent, Full-Time Sector: Property Services Location: London Borough of Hounslow Hours: Monday to Friday, 07:30 am - 4:00 pm Salary: £24-£25 per hour We have an opportunity for an Electrician to provide high-quality, customer-focused service, delivering a range of electrical maintenance and repair works within the reactive maintenance department. This role will cover various properties across the London Borough of Hounslow. Responsibilities: Carrying out partial or full re-wiring to council properties, both domestic and communal, as required, including testing, commissioning, and certifying these works. Tracing, diagnosing, and rectifying faults using appropriate testing and measuring equipment. Undertaking commercial elements of electrical works, including all types of cable containment, wiring for Door Entry/Warden Call systems, fire alarm systems, ICT/Intruder alarms, installation and testing of emergency lighting systems, and 3-phase power switching and distribution. Interpreting work specifications and plans, completing works to a high-specification quality standard. Planning each job and ensuring the required materials are available to complete the programme of works on schedule. Undertaking a range of associated builder's works, including core drilling, lifting/laying floors, chasing masonry, and patch plastering in areas where electrical chasing has been carried out. Understanding and complying with Asbestos awareness procedures and following the necessary safety protocols. Working flexibly on other work streams within the repairs team, including working to tight deadlines, adjusting to changes, and ensuring properties are left in a safe and tidy manner. Working independently or in pairs, using initiative with minimal supervision. Requirements: Full UK Driving Licence (manual) Level 3 Award in the Requirements for Electrical Installations BS7671:2018 City & Guilds 2360 Parts One and Two, or NVQ Level 3 including AM2 (or equivalent) City & Guilds 2391-52 Level 3 Award in Initial and Periodic Inspection and Testing of Electrical Installations Benefits: Company van, fuel card and uniform provided as part of the package. Mains operated power tools provided Annual pay and contract reviews Free on-site parking 23 days paid annual leave entitlement (excluding bank holidays) Pension scheme Free gym membership Staff well being benefits, including online GP access, Employee Assistance Programme (EAP), health testing, flu vaccinations, and eye care vouchers. EE Rewards - 20% off phone, SIM, and mobile broadband Enhanced maternity and paternity leave If you've previously worked in the social housing environment and meet the requirements listed, we'd be happy to hear from you. Tags; Electrician, Electrical, Electrical Tester LON123

Electrician Rewire Oncert Ltd is seeking skilled and experienced Electricians to join our growing team. We provide comprehensive electrical services to social housing properties in the Harrow area This is a fantastic opportunity to contribute to a meaningful mission while enjoying excellent benefits and career development opportunities. Locations: Harrow Job Type: Full-time, Permanent or Fixed-term Contract available About the Role: As a key member of our rewire team, you will be responsible for ensuring the safety and compliance of electrical systems within social housing properties. Your duties will include: Undertaking planned electrical rewires Working on a variety of domestic properties and communal areas Utilizing a company-provided PDA and laptop for job instructions and reporting What We Offer: Competitive Salary: £43,875.00 per annum with option to increase this with price work. Comprehensive Benefits Package: 28 days holiday (with the option to buy or sell 2 days) Company pension scheme (matched contributions up to 3%) Company van and fuel card (with personal mileage allowance) Opportunities for Overtime and Call-outs: Boost your earnings with overtime opportunities, available regularly and especially during peak periods. Ongoing Training and Development: We invest in our employees and provide opportunities for continuous professional development. Supportive Work Environment: Join a company that values its employees and fosters a positive and inclusive work environment. Qualifications and Experience: Full UK Driving Licence (essential) City & Guilds 2330 Level 3 (or equivalent) City & Guilds 2391 Test and Inspection (or equivalent) City & Guilds 2382 18th Edition Wiring Regulations Own hand tools, power tools, and a calibrated multimeter (preferred) Proven experience in carrying out EICRs Excellent communication and interpersonal skills Experience working within social housing (desirable) Work Schedule: Monday to Friday, 8:00 am 4:30 pm (37.5 hours per week) Overtime and weekend work may be required to meet client needs and targets Participation in an out-of-hours rota (1 week in 4 for North London & Herefordshire) To Apply: If you are a highly motivated and qualified electrician with a commitment to quality workmanship and customer service, we encourage you to apply. Oncert Ltd is an Equal Opportunities employer. All applications will be treated with the strictest confidence. TPBN1_UKTJ

Multi Trader Uxbridge and Surrounding area £38,000 - £40,000 + van & fuel card We are working with a leading Repairs and Maintenance Contractor within the Social Housing sector to recruit a Multi trader to join their team in Guildford. As an operative within the Social Housing sector, you will play a crucial role in the maintenance and improvement of properties, ensuring all work is completed to a high-quality and in compliance with H&S and relevant regulations. Your role will focus on carrying out routine property maintenance, completing multiple jobs per day, ensuring a best in class standard of customer service is provided to the residents and their homes in which you're working. Qualifications/Experience Required: Proven experience as a Multi Trader in social housing or similar environment. Knowledge of NHF Sors desirable Relevant trade qualifications in plumbing, carpentry, or another related field, CSCS card and Asbestos Awareness cert Knowledge of health and safety regulations and compliance. Experience using a PDA, good IT skills with experience using job scheduling software Willingness to undertake a DBS check - with no unspent criminal convictions Full, UK, manual driving license What's on offer: Long term, permanent opportunity Basic salary plus call outs and over time Paid holiday entitlement 25 days plus bank holidays Employer pension contributions Company van and fuel card provided (business use only) Progression opportunities on offer for supervisor and management roles, with funding and support available for additional qualifications & training Company events and charity events to get involved in Please note: you will be required to undertake a drug and alcohol test on your first day of employment. If you are interested please call Julianne - 07881 229 439 TPBN1_UKTJ

Asset Surveyor An excellent opportunity for an Asset Surveyor to help make property data count, carrying out stock condition surveys, HHSRS assessments and EPC-related work that will support safe, sustainable homes and inform short, medium and long-term investment programmes. If you’ve also worked in the following roles, we’d also like to hear from you: Stock Condition Surveyor, Building Surveyor, Property Surveyor, Housing Surveyor, Residential Surveyor, Maintenance Surveyor, Property Services Surveyor, Asset Management Surveyor, Building Asset Surveyor SALARY: £50,000 per annum + Benefits LOCATION: Hybrid / Ealing, West London with regular travel (approximately 90% field based) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday JOB OVERVIEW The organisation is looking for an Asset Surveyor to join its Assets team, supporting the accurate collection and analysis of property data across a varied housing portfolio. Working in a highly field-based role, you will carry out detailed stock condition surveys, identify hazards through HHSRS assessments and support the production of Energy Performance Certificates. Your work will help shape investment decisions, energy improvement strategies and the continued delivery of safe, well-maintained homes. The role requires strong technical knowledge of building systems, surveying methodologies, Decent Homes legislation and property-related compliance, along with excellent communication skills and the ability to work positively with customers, colleagues and stakeholders. DUTIES Your duties as the Asset Surveyor include: • Stock Condition Surveys: Conduct comprehensive surveys to assess component age, physical condition and remaining life, • HHSRS Assessments: Identify and evaluate potential hazards, ensuring properties meet safety and regulatory standards, • Energy Performance Certificates: Produce EPCs in line with statutory requirements and organisational objectives, • Property Data Collection: Gather and provide accurate data to support investment programmes and energy efficiency strategies, • Customer and Stakeholder Engagement: Represent the organisation positively, maintaining high standards of customer care and communication, • Compliance and Safety: Support equality, diversity, health and safety, and relevant property management requirements in day-to-day work, • Working Relationships: Build effective relationships with internal teams, customers and external contacts to support shared objectives CANDIDATE REQUIREMENTS ESSENTIAL • Degree-level education or equivalent, a relevant professional qualification, or the ability to demonstrate relevant experience in building, asset management or a related discipline, • Strong technical knowledge of building systems, construction types, materials and maintenance challenges, • In-depth understanding of Decent Homes legislation and HHSRS, • Significant experience of property surveying techniques and methodologies, • Working knowledge of housing law, leaseholder consultation, building safety legislation and property management legislation, • Excellent verbal and written communication skills, with strong interpersonal skills, • Highly organised, methodical and detail-focused, with the ability to meet targets and deadlines, • Knowledge of housing and asset management systems, mobile devices and Microsoft Office, • Ability to adopt a continuous improvement approach and adapt to change, • Full UK driving licence and access to a car DESIRABLE • Membership of MCIOB, RICS or an equivalent professional body, • Qualification as a Domestic Energy Assessor or willingness to train BENEFITS • 25 days’ holiday, plus Bank Holidays, increasing up to 28 days with 3 years of service • Up to 8% contributory pension • Flexible working • A generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family This role requires a DBS check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14969 Full-Time, Permanent Property, Construction and Trades Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk

Customer Service Advisor / Call Centre Agent Are you passionate about delivering excellent customer service and helping people find solutions? This is a great opportunity to join a busy Repairs Contact Centre, supporting residents with repair requests, arranging appointments and helping deliver a positive customer experience from first contact through to resolution. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Contact Centre Advisor, Call Centre Agent, Customer Service Representative, Customer Support Advisor, Customer Care Advisor, Customer Service Administrator, Helpdesk Advisor, Repairs Advisor, Repairs Administrator This role is known internally as a Repairs Contact Centre Agent SALARY: £30,300 per annum + Benefits LOCATION: Ealing, West London or Staines, Surrey – Fully Onsite JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours per week, Monday to Friday, shift pattern between 8:30am and 5:30pm JOB OVERVIEW The organisation is looking for a confident and customer-focused Customer Service Advisor / Call Centre Agent to join its Repairs Contact Centre team. Working as the Customer Service Advisor / Call Centre Agent, you will be the first point of contact for residents with repairs and maintenance enquiries, responding across telephone, email and other communication channels. As the Customer Service Advisor / Call Centre Agent, you will accurately capture repair details, help diagnose issues through effective questioning, raise repair orders, schedule appointments and keep customers informed throughout their repair journey. This is a fast-paced and rewarding role where you will work closely with contractors, operatives and internal teams to coordinate repairs, resolve enquiries and support excellent service standards. Experience within social housing, repairs, property maintenance, scheduling or workforce planning would be beneficial but is not essential. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Customer Service Advisor / Call Centre Agent include: • Customer Enquiries: Respond to repair and maintenance enquiries by telephone, email and other communication channels, • Repair Diagnosis: Identify the nature and priority of repair requests, accurately diagnosing issues and referring complex cases where needed, • Repair Orders: Log repair requests, raise repair orders and schedule appointments in line with policies, priorities and service level agreements, • Customer Resolution: Take ownership of customer enquiries and manage cases through to resolution wherever possible, • Contractor Liaison: Liaise with contractors, operatives and internal departments to coordinate appointments and ensure timely completion of works, • Progress Updates: Monitor outstanding repairs, chase progress and keep customers informed of updates, delays and outcomes, • Complaint Handling: Handle repair-related complaints professionally and seek early resolution in line with procedures, • Risk Escalation: Identify safeguarding concerns, vulnerable customers, health and safety risks and emergency situations, escalating where appropriate, • Repairs Administration: Maintain accurate customer and property records, ensuring information is up to date and compliant with data protection requirements, • Service Improvement: Support team targets, customer satisfaction goals and continuous improvement by identifying recurring issues and process improvements CANDIDATE REQUIREMENTS • GCSEs or equivalent in Maths and English, Grades A*–C / 4–9, • Previous experience within a customer service, contact centre or call centre environment, • Excellent communication, listening and customer service skills, • Strong IT skills with confidence using CRM systems and digital applications, • Strong administrative skills with excellent attention to detail, • Ability to manage a high volume of enquiries and prioritise effectively, • Proactive approach to problem-solving and delivering positive customer outcomes, • Calm, professional and empathetic approach when dealing with challenging situations, • Ability to commute to either the Ealing or Staines office five days per week, • Experience with Microsoft Dynamics would be advantageous, • Experience within social housing, repairs, property maintenance, scheduling or workforce planning would be beneficial but is not essential BENEFITS • 25 days’ holiday plus Bank Holidays, rising to 28 days after 3 years’ service • Up to 8% contributory pension • A generous annual wellbeing allowance of up to £300 for health and lifestyle benefits for you and your family • Access to a wide range of staff discounts • Investment in your learning and development • Cycle to Work Scheme The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. This role requires a DBS Check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14978 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London or Staines, Surrey, South East England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk

Senior Leasehold Property Manager An excellent opportunity for an experienced Senior Leasehold Property Manager to lead a customer-focused leasehold resolution team, support complex case management and help deliver a high-quality service across a diverse housing portfolio. If you’ve also worked in the following roles, we’d also like to hear from you: Leasehold Property Manager, Leasehold Manager, Senior Property Manager, Property Manager, Leasehold Services Manager, Leasehold Team Leader, Housing Manager, Block Property Manager, Leasehold Resolution Manager SALARY: £39,400 to £41,474 pro rata + Benefits LOCATION: Hybrid working from home with 2 Days per Week from the Office in Ealing (W5) JOB TYPE: 6 Month, Full-Time, Fixed-Term Contract WORKING HOURS: 35 Hours per Week, Monday to Friday JOB OVERVIEW We have a fantastic opportunity for a Senior Leasehold Property Manager to lead, manage and motivate a team of leasehold professionals delivering a customer-centred resolution service. Working as the Senior Leasehold Property Manager, you will ensure compliance with leasehold legislation, fire safety regulations, governance requirements and lease obligations, while acting as a senior escalation point for complex, sensitive and high-risk leasehold matters. As the Senior Leasehold Property Manager, you will support service improvement through performance data, customer feedback and complaint trends, helping to improve response times, resolution outcomes, customer satisfaction and overall service delivery. DUTIES Your duties as the Senior Leasehold Property Manager include: • Lead and Manage the Team: Develop, support and manage leasehold professionals, setting clear objectives and promoting accountability, collaboration and continuous improvement, • Oversee Leasehold Resolution Services: Ensure effective delivery of a high-quality, customer-focused resolution service across a diverse leasehold portfolio, • Manage Complex Cases: Oversee leaseholder enquiries, complaints, disputes and escalated matters, ensuring compliance with statutory requirements, policies and lease obligations, • Provide Senior Escalation Support: Act as the senior point of contact for complex, sensitive and high-risk leasehold issues, • Monitor Service Performance: Review service standards, response times, resolution outcomes, customer satisfaction and complaint reduction activity, • Analyse Data and Feedback: Use performance data, customer feedback, complaint trends and operational risks to identify service improvements, • Build Stakeholder Relationships: Work with internal teams, managing agents, legal representatives, contractors, local authorities and external partners, • Represent the Organisation: Attend stakeholder meetings, resident forums, tribunals, hearings and external proceedings where required, • Maintain Records and Compliance: Ensure accurate records, robust case management and compliance with governance, regulatory and audit requirements CANDIDATE REQUIREMENTS ESSENTIAL • Strong experience leading and managing a team, • Experience delivering front-line customer-facing services, • Excellent knowledge of current housing and leasehold legislation, • TPI qualification, relevant property or housing professional membership, or relevant experience, • Good working knowledge of Microsoft Office, Outlook, Word, Excel and CRM systems, • Excellent written and verbal communication skills, including the ability to present in high-pressure environments, • Ability to manage complex customer issues, legal cases, building safety matters and service charge challenges, • Strong stakeholder management, problem-solving and continuous improvement skills DESIRABLE • Relevant technical or building safety qualification, or willingness to undertake one in line with changing legislation, • Experience adopting a continuous improvement approach and adapting to change, • Full UK driving licence BENEFITS • 25 days’ holiday plus Bank Holidays • Up to 8% contributory pension • Flexible benefits • Salary exchange benefits • Rewards and discounts • Annual allowance of up to £300 to use towards health and lifestyle benefits for you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. This role requires a DBS Check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14963 Full-Time, Fixed-Term Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

Housing Support Officer / Scheme Manager An excellent opportunity for an organised, compassionate Housing Support Officer / Scheme Manager to support older and vulnerable residents, ensuring safe, welcoming housing schemes and effective day-to-day resident support. If you’ve also worked in the following roles, we’d also like to hear from you: Sheltered Housing Housing Support Officer / Scheme Manager, Retirement Living Housing Support Officer / Scheme Manager, Supported Housing Officer, Housing Officer, Housing Manager, Supported Living Housing Support Officer / Scheme Manager, Supported Living Officer SALARY: £29,983 per annum + Benefits LOCATION: Stanwell, Middlesex (TW19) with travel across Staines, Surrey and Bromley also required (mileage paid) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday PLEASE NOTE: A full Driving Licence and access to your own vehicle is essential JOB OVERVIEW The organisation has a fantastic new opportunity for a Housing Support Officer / Scheme Manager with strong customer service skills, good record-keeping standards and an understanding of the needs of older or vulnerable people. Working within a housing and support environment, you will help residents live independently while ensuring the scheme remains safe, organised and welcoming. This is a varied, hands-on role covering resident support, health and safety checks, tenancy processes, safeguarding, contractor liaison, partnership working and day-to-day scheme management. As the Housing Support Officer / Scheme Manager, you will act as a trusted point of contact for residents, families, professionals and external agencies, supporting positive outcomes with a calm, practical and person-centred approach. DUTIES Your duties as the Housing Support Officer / Scheme Manager will include: • Health and Safety: Carry out health, safety and fire checks, maintaining accurate, clear and auditable records, • Resident Support: Provide person-centred support using tools such as initial assessments, ILPs, risk assessments and logbooks, • Viewings and Sign-Ups: Support viewings, assessments, tenancy sign-ups and induction meetings, ensuring residents understand their tenancy, rights, responsibilities and facilities, • Move-Outs and Voids: Manage tenancy terminations and liaise with lettings teams, contractors and other colleagues to minimise voids and maintain standards, • Safeguarding: Identify safeguarding concerns and take swift, appropriate action in line with policies, procedures and legislation, • Community Engagement: Support resident engagement, consultation, social activities and wellbeing initiatives, • Anti-Social Behaviour: Manage ASB issues fairly and professionally, providing clear guidance and support to residents, • DBS Compliance: Maintain accurate DBS compliance records for contractors, volunteers, ancillary workers and visitors entering the scheme, • Partnership Working: Liaise with care providers, GPs, hospitals, social services, local authorities, families and voluntary agencies, • Welfare Support: Help residents access Housing Benefit and other welfare benefits, supporting regular rent payment and helping to reduce arrears, • Scheme Contact: Act as the first point of contact for residents, families, professionals and visitors CANDIDATE REQUIREMENTS Essential • Experience in a customer-facing role, • Understanding of the needs of older or vulnerable people, • Background in housing, care or support, • Confidence with basic health and safety requirements, • Ability to keep accurate, confidential and appropriate records, • Calm, organised and resilient approach, with the ability to work independently, • Strong communication skills, including the ability to have clear and sensitive conversations, • Ability to identify when someone may need help and take appropriate action, • Full UK driving licence and access to a car Desirable • Level 3 qualification in Housing or Supported Housing, • Supervisory or management training, • Health and safety knowledge, • Knowledge of welfare benefits such as Housing Benefit or Universal Credit BENEFITS • 25 days’ holiday, plus Bank Holidays, increasing up to 28 days with 3 years of service • Up to 8% contributory pension • All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family This role requires an Enhanced DBS Check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. NO AGENCIES PLEASE APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14887 This job is being advertised by AWD online on behalf of a2dominion Group Ltd Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Stanwell, Middlesex. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk

Delivers all daily operational responsibilities creating an exceptional 24/7 Resident experience. Day to day duties for the Community include marketing, building maintenance and tenancy administration and delivering an exceptional resident experience. Actively builds strong relationships with contractors, suppliers and third parties to ensure the Resident experience is seamless and Residents receive service levels which exceed their expectations. Key Role Responsibilities Conducts sales and leasing activities including: viewings, following up on enquiries and sales conversions. Plans and organises daily activities to maximise the time to achieve targeted leasing numbers Converts prospects and leads into viewing appointments and bookings to achieve targeted leasing numbers. Ensures all data capture systems and details of contact are updated in an accurate and timely manner as required. Welcomes on site enquiries and potential residents in a warm and friendly manner ensuring a first impression of exceptional customer service. Follows up on receipt of required documentation, contract returns and processes payments. Conducts scheduled Residents apartment visits. Manages cancellations. Responds to online (webchat) and email enquiries in a professional and engaging manner Supports other communities when required including cross selling based upon potential resident requirements. Inspects community, tour units and leasing materials are available and takes action to ensure they meet agreed standards for viewings Actively understands, updates and improves knowledge of community, amenities, units and local area features. Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations. Supports Resident events and activities within the Community Assists with Community preparations, including move-in and move-out processes. Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities. Screens property visitors, guests and contractors Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystars complaints procedure. Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living. Completes Health and Safety compliance activities in line with the Companys policies and procedures Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases. Register, secure and correctly issue Resident parcels/deliveries Proactively attends to or organises ad hoc or minor cleaning requirements. About You Good level of general education Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. Proficiency in using property operations software. Training will however, be provided. Excellent customer service skills and significant experience in a sales role in a similar world-class accommodation/hospitality/leisure or reservations/membership environment. The ability to influence, adapt at pace and be motivated by exceeding customer service and sales targets Evidence of organisation skills with the ability to multi task and prioritise whilst maintaining a high level of accuracy and attention to detail Culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. A team player who is evidently approachable and welcoming Proactive with a can do attitude and an ability to act autonomously, taking decisions and/or action when required. Proficient at using online and web tools/resources for gathering and presenting research and information High attention to detail in personal presentation Fluent English verbal and written communication skills Numerical skills necessary to complete the above activities What We Offer We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more. About Greystar Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain. One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site. TPBN1_UKTJ

Procurement Director (Officially known within the business as Director of Strategic Procurement) An excellent opportunity an experienced procurement leader to shape strategy, lead transformation and deliver commercial value, assurance, supplier performance and measurable outcomes across a complex organisation. If you’ve also worked in the following roles, we’d also like to hear from you: Director of Procurement, Director of Strategic Procurement, Head of Procurement, Head of Strategic Procurement, Commercial Procurement Director, Senior Procurement Manager, Strategic Procurement Manager, Procurement Lead, Procurement Transformation Lead, Commercial Director SALARY: Competitive + Benefits LOCATION: Hybrid working with limited office attendance (average 1 day per week) in Ealing (W5) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week JOB OVERVIEW We have a fantastic new job opportunity for a Procurement Director to lead strategic procurement, commercial assurance and supplier performance across a complex organisation. As a Procurement Director you will shape procurement strategy, drive value for money, improve governance and influence Executive and senior leaders on commercial decision-making. The Procurement Director will lead transformation, develop procurement capability and ensure compliant, data-led sourcing, contract management, social value and ESG outcomes. DUTIES Your duties as the Procurement Director include: • Procurement Strategy: Develop and deliver the organisation-wide procurement strategy, aligned with corporate objectives, financial plans and business priorities, • Commercial Leadership: Oversee strategic sourcing, category management, cost optimisation, supplier performance and contract management across a diverse spend portfolio, • Transformation Delivery: Lead procurement transformation, embedding best practice, robust governance, systems improvement and continuous improvement, • Executive Advice: Provide strategic commercial advice to Executive and senior leaders, reporting on procurement performance, risk, opportunity and outcomes, • Supplier Relationship Management: Establish and embed SRM frameworks, performance measures, supplier partnerships and contract lifecycle controls, • Complex Procurement: Lead high-value procurement exercises and negotiate major contracts, frameworks and commercial arrangements, • Compliance and Assurance: Ensure procurement activity complies with the Procurement Act 2023, public procurement requirements, audit standards and internal governance, • Team Leadership: Lead, coach and develop procurement colleagues and build commercial capability across the organisation, • Social Value and ESG: Ensure procurement supports social value, sustainability goals, ethical sourcing and positive community impact CANDIDATE REQUIREMENTS ESSENTIAL • Degree educated, or equivalent experience, • CIPS qualified / MCIPS, • Extensive senior procurement leadership experience at Head of or Director level, • Proven experience delivering procurement transformation within complex organisations, • Strong knowledge of UK public procurement legislation, including the Procurement Act 2023, • Experience managing high-value, complex procurement and contract portfolios, • Strong commercial acumen with the ability to deliver savings while maintaining quality and value, • Excellent stakeholder management, negotiation and influencing skills at Executive and Board level, • Strong analytical, project management and leadership skills, • Proven ability to lead and develop high-performing procurement teams DESIRABLE • Experience within housing, local government, the NHS or another regulated environment BENEFITS • 30 days’ holiday (Plus Bank Holidays), • Private Medical Insurance, • Up to 8% contributory pension, • Flexible working The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14938 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk

Business Development Manager An excellent opportunity for an experienced Business Development Manager with business planning, service development, financial modelling and stakeholder engagement experience. If you’ve also worked in the following roles, we’d also like to hear from you: Service Development Manager, Commercial Manager, Strategic Project Manager, Business Manager SALARY: £56,000 to £62,053 per annum + Benefits LOCATION: Hybrid working partly from the office in Ealing (W5), from home and in the field JOB TYPE: 6 Month Fixed Term, Full-Time Contract WORKING HOURS: 35 Hours per Week - Monday to Friday JOB OVERVIEW The organisation has a fantastic new opportunity for a Business Development Manager to play a key role in shaping the future delivery of Supported Services. Working on a 6-month fixed term contract, the Business Development Manager will lead the development of strategic business cases to improve financial sustainability and support the expansion of housing support services. As the Business Development Manager, you will identify sustainable growth opportunities, explore external funding routes and produce evidence-based recommendations that support senior decision-making. This is a varied role where you will analyse performance data, customer needs, market gaps and financial information, while working collaboratively with internal teams and external partners to co-design practical, sustainable solutions. DUTIES Your duties as the Business Development Manager will include: • Develop Business Cases: Prepare comprehensive business cases for improving financial viability and expanding housing support services, including scope, financial modelling, risks, benefits and delivery options analysis, • Analyse Data and Insight: Review service performance, financial performance, customer needs and market gaps to inform strategic recommendations, • Identify Funding Opportunities: Research, identify and assess a pipeline of external funding opportunities, including local authorities, health partners, suppliers, grants and government programmes, • Produce Reports and Recommendations: Create clear, evidence-based reports and recommendations for senior leaders, executive teams and board-level decision-making, • Conduct Market Research: Carry out benchmarking, horizon scanning and research to identify sector trends, best practice and opportunities for service improvement, • Build Stakeholder Relationships: Develop strong internal and external relationships to support co-designed proposals and practical service development, • Facilitate Workshops: Lead workshops and engagement sessions to test ideas, shape proposals and turn innovative thinking into deliverable solutions, • Deliver Key Outputs: Produce business case documentation, funding strategy and an implementation roadmap within agreed programme timeframes, • Maintain Data Quality: Ensure the data used within analysis and modelling is accurate, robust and compliant with governance standards, • Support Continuous Improvement: Identify opportunities for innovation and improvement in service design, delivery and long-term sustainability CANDIDATE REQUIREMENTS ESSENTIAL • Experience in business planning, service development or project delivery, • Knowledge of the housing, supported housing or social care sector, • Strong analytical and problem-solving skills, • Ability to interpret data and produce clear, practical insights, • Experience of financial modelling and business case development, • Excellent stakeholder engagement, communication and influencing skills, • Highly organised, with the ability to manage competing priorities and deadlines, • Educated to GCSE level or equivalent in Maths and English, Grades A* to C, • Degree or relevant professional qualification DESIRABLE • Understanding of funding landscapes and commissioning processes, • Project management capability BENEFITS • 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service, • Up to 8% contributory pension, • Flexible working, • All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. This role requires a DBS Check NO AGENCIES PLEASE APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14904 Full-Time, Fixed Term Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD-IN-SPJ

Governance Manager An excellent opportunity for an experienced governance professional to support robust corporate governance, compliance, Board and Committee processes within a highly regulated environment. If you’ve also worked in the following roles, we’d also like to hear from you: Corporate Governance Manager, Governance and Compliance Manager, Company Secretarial Manager, Board Governance Manager, Governance Lead, Corporate Governance Lead, Risk and Compliance Manager, Compliance Manager, Governance Officer, Company Secretarial Officer SALARY: £58,714 to £61,500 per annum + Benefits LOCATION: Hybrid working from home with limited office attendance required in Ealing (W5) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week JOB OVERVIEW The organisation is looking for a Governance Manager to join its Governance and Compliance team. As the Governance Manager you will be working closely with the Head of Governance and Compliance, you will help ensure effective governance structures, frameworks and processes are embedded across the organisation. This is a great opportunity for someone who can provide expert governance advice, influence senior stakeholders and support transparent, accountable decision-making. Working as the Governance Manager, you will work with Board and Committee Chairs, senior leaders, colleagues and Joint Venture partners, helping to maintain high governance standards, manage governance risk and support continuous improvement. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Governance Manager will include: • Governance Frameworks: Lead the development, implementation and monitoring of governance frameworks, policies and procedures in line with regulatory requirements, best practice and organisational values, • Board And Committee Support: Manage Board and Committee meeting cycles, including agenda planning, paper coordination, minute-taking, action tracking and ensuring decisions are accurately recorded and followed through, • Governance Advice: Provide expert advice and support to Board Committees, Chairs, senior leaders, colleagues and Joint Venture partners, • Risk And Compliance: Identify and support the management of governance risks, ensuring compliance with relevant legal, regulatory and ethical standards, • Company Secretarial Activity: Maintain statutory company registers, manage Companies House filings and support wider company secretarial and corporate governance matters, • Governance Reviews: Support annual Board and Committee effectiveness reviews, ensuring governance arrangements remain effective and Terms of Reference are maintained, • Document Management: Manage the signing and sealing of documents across the Group, liaising with authorised signatories and internal stakeholders, • Reporting: Produce accurate governance, compliance and risk reports for senior leadership and the Board, • Continuous Improvement: Work with senior stakeholders to improve governance systems, processes and practices in line with feedback and evolving best practice, • Annual Governance Activity: Support the approval process for annual reports and financial statements, as well as the annual AGM programme CANDIDATE REQUIREMENTS ESSENTIAL • Proven experience working in governance within a highly regulated environment or company, • Proven experience in governance, corporate governance, risk management or compliance within a large or complex organisation, • Strong experience supporting Boards and Committees, including meeting management, preparing papers, governance advice and high-quality minute-taking, • Strong understanding of governance frameworks, regulatory requirements and compliance standards, • Experience managing statutory registers, Companies House filings and wider company secretarial activities, • Excellent interpersonal and communication skills, with the ability to engage confidently with stakeholders at all levels, • Strong attention to detail, particularly when working with governance documentation, reports, records and minutes, • Ability to manage multiple priorities, anticipate challenges and deliver accurate work to deadlines, • Strong commitment to ethical standards, transparency and accountability DESIRABLE • Professional qualification in Governance, such as ICSA / CGI, or a similar relevant qualification, • Knowledge of housing regulation, housing law and governance requirements within the housing sector BENEFITS • 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service • Up to 8% contributory pension • Flexible working • All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. This role requires a DBS Check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14934 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Reruitment Services provided by AWD online. AWD-IN-SPJ

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