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\n Legal Enforcement Officer \n Hybrid - Milton Keynes, Rushden or Peterborough \n £38,746.40 per year \n Permanent, Full-Time \n \n Do you have experience in housing enforcement and tenancy law? Join Amplius as a Legal Enforcement Officer and help create safer communities. \n \n Working with housing teams, legal partners and external agencies, you'll provide expert advice, manage enforcement cases and support effective action on tenancy breaches and anti-social behaviour. \n \n Salary: £38,746.40 per year \n \n Contract: Permanent, full time \n \n Your week: 36.25 hours - Monday to Friday 9am to 5.15pm \n \n Location: Hybrid - 1 day per week in our Milton Keynes, Rushden or Peterborough office. \n Covering Northampton, Milton Keynes, Luton, Stevenage and Bedford Courts, with occasional travel across our wider geography as required. \n \n You can read about our fantastic colleague benefits here - Amplius colleague benefits \n \n Snapshot of your role \n \n\n • Advise and support Housing, Community Safety, Compliance and other teams on legal enforcement options.\n, • Prepare witness statements, evidence packs and court documents.\n, • Work with solicitors, legal representatives and enforcement agencies to progress cases.\n, • Represent Amplius at court hearings, case conferences and external meetings.\n, • Ensure enforcement activity follows housing law, regulatory requirements and organisational policies.\n, • Report on outcomes, risks and lessons learned, sharing best practice across teams.\n\n \n What you’ll need to thrive in this role \n \n\n • CIH Level 3 qualification (or be willing to work towards it)\n, • Experience and knowledge of housing enforcement services.\n, • Strong understanding of Housing and Tenancy Law, including legal documentation and court processes.\n, • Up-to-date knowledge of housing regulations and the ability to apply changes in practice.\n, • Experience building positive relationships with local authorities and other key partners.\n, • Confidence using housing management systems to manage cases and records.\n, • Strong teamwork skills and the ability to work effectively with colleagues across different services.\n, • Resilience, sound judgement and the ability to manage complex cases while travelling across a large geographical area when required.\n\n \n Important - DBS clearance, a full UK driving licence, access to your own vehicle and right to work in the UK are all essential requirements. We do not provide sponsorship. \n \n Please read the attached Job Description before applying so you get the full scope of the role. \n \n Closing: 2 August \n Interviews in Milton Keynes: 6 August \n \n We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. \n \n If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you. \n

\n Housing Officer \n £38,746.40 (plus car allowance of £2,750.28) per year \n Hybrid - Rushden or Peterborough \n Permanent, Full-Time \n \n At Amplius, we believe great neighbourhoods start with great relationships. As a Housing Officer, you’ll be out in our communities, getting to know customers, tackling issues that matter and helping people feel safe, supported and proud of where they live. If you enjoy working with people, solving problems and making a positive difference every day, this could be the perfect role for you. \n \n Salary: £38,746.40 (plus car allowance of £2,750.28) per year \n \n Contract: Permanent, full time \n \n Your week: Full time (36.25 hours Monday to Friday 9am to 5.15pm) \n \n Location: Hybrid with a weekly presence in our Rushden or Peterborough offices (covering a patch that includes West Northamptonshire, Daventry and Leicestershire) \n \n You can read about our fantastic colleague benefits here - Amplius colleague benefits \n \n Snapshot of your role \n \n\n • Manage a portfolio of tenancies, ensuring compliance with agreements, policies, and relevant legislation.\n, • Handle a caseload of complex tenancy and neighbourhood issues, including enforcement and compliance-related cases.\n, • Minimise voids and support efficient re-letting of properties while maintaining high standards.\n, • Carry out pre-tenancy interviews and provide ongoing support to help customers sustain their tenancies.\n, • Monitor and improve estate standards, including communal areas, grounds maintenance, and safety compliance.\n, • Build strong relationships with local authorities, police, and community partners to address local issues and improve neighbourhoods.\n, • Maintain accurate case records, ensure GDPR compliance, and meet performance targets while managing your own workload.\n\n \n What we’re looking for \n \n\n • CIH Level 3 qualification, or willingness to work towards it.\n, • Proven experience in estate and neighbourhood management within a housing environment.\n, • Experience of managing people, including providing direction and performance support where required.\n, • Strong understanding of housing regulation and the ability to apply this in practice.\n, • Experience of building effective relationships with local authorities and external partners.\n, • Confidence using housing management systems and maintaining accurate records.\n, • Ability to work flexibly across a large geographical area and prioritise a varied workload.\n, • A collaborative, resilient approach with the ability to remain calm and effective when handling complex situations.\n\n \n Please read the attached Job Description before applying so you get the full scope of the role. \n \n Important - DBS clearance, a full UK driving licence, willingness to travel, and right to work in the UK are all essential requirements for this role. We do not provide sponsorship. \n \n Closing: 2 August \n Interviews on Teams: 12 August \n \n We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. \n \n If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you. \n

A place to create moments that matterSalary: £38,497 per annum (including car allowance)Location: Peterborough, Hybrid with travel around your patch to meet customer needs (minimum 1 day a week in the office).Permanent and 6 month Fixed Term Contract, 35 hours per week, Monday - Friday between 8am and 6pm depending on customer needs.About the role Always motivated to deliver brilliant service, our Housing Partners (Housing Officers) are the first point of contact for our customers.You’ll be a visible presence in your patch, ensuring tenancies are well managed and supported. Moving into a new home is an exciting life moment, and you’ll play a key role in shaping a positive customer experience from the very start.When things don’t go to plan, you’ll be there to make a difference. Working alongside customers, you’ll take time to understand their circumstances and provide practical, empathetic support to help them sustain their tenancy and keep their home.Building positive relationships is at the heart of what you do. You’ll see the person behind the process, tailoring your approach to individual needs and vulnerabilities. Whether supporting customers with their rent, addressing anti-social behaviour with partner agencies, or resolving concerns, you’ll focus on fair, human solutions that deliver the best outcomes.You’ll handle challenges with care and confidence, aiming to resolve issues early and positively. Legal action is always a last resort, used only when absolutely necessary, because your priority is helping customers stay in their homes.Everything you do will be guided by a simple principle: housing is human, and every decision should reflect that.Strong communication is key. You’ll build effective relationships with colleagues and external partners, working collaboratively to support customers and communities to thrive, making moments that matter every day.SalaryThe Housing Partner (Housing Officer) role offers a salary of £37,247 per annum for candidates who fully meet the role requirements. If you're still developing in some areas, we’ll support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience.You’ll also receive an essential user car allowance starting from £1,250 per annum plus milage for travel around your patch - helping you stay mobile while making a difference in your community.About you You’ll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you’d be willing to work towards it. You’ll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you’ll be travelling across our Accent sites and estates, you’ll need a full UK driving license and access to a vehicle. Housing Partner (Housing Officer) InterviewsWe want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.Stage 1: A Place to ConnectA Teams interview with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.Planned date: 23rd July via TeamsStage 2: A Place to Show Your StrengthsA behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance.Planned date: 30th July at our Peterborough office.We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.A place to build a futureWe’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.And because we believe great work deserves great rewards, here’s what you can look forward to:Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.This is more than a job – it’s a place where you can make an impact, feel valued, and be rewarded for what you do.We’re Committed to InclusionOur recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.Because this isn’t just a workplace – it’s a place to belong.Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.REF-229 550

Social Housing Complaints Officer.You will be dealing with customer complaints as first point of contact, acknowledging and investigation of complaint and communicate the outcome to stakeholders.You will be providing responses to complaints both verbally and written, responsible for supporting cust

Working model: Remote Hours: Full time, 37 hours per week (8:30am- 5:00pm) Contract type: Temporary (initial 3 months) DBS requirement: Basic We’re recruiting on behalf of a well-structured public sector organisation currently undergoing systems improvement and service transformation. They’re looking for a Business Systems Officer to join the team on an interim basis, supporting both digital projects and operational service delivery. This role will suit someone with strong Excel and administration skills who’s comfortable working with housing or business systems, data reporting, and service support. Key responsibilities: • Provide day-to-day technical and administrative support to the service team, • Assist with upgrades, replacements and ongoing maintenance of internal systems (e.g. NEC Housing or similar platforms), • Reconcile rent and housing benefit payments, including year-end processing, • Prepare and analyse service data for reports, KPIs and performance reviews, • Support the production of letters, notices, and formal documentation, • Respond to FOI requests and basic-level complaints, ensuring accurate records, • Contribute to resident engagement activities and training coordination, • Maintain up-to-date manual and electronic records and filing systems, • Share knowledge across the team and deputise for senior colleagues when required Experience and skills required: • Strong Microsoft Office skills, especially Excel, Word and Outlook, • Experience in administration or business systems support, • Comfortable working with data, reconciling payments, and producing reports, • Proactive and organised, with strong attention to detail, • Ideally experience in a housing, local authority, or public sector setting, • Familiarity with NEC Housing or similar housing management systems, • Awareness of records management and reporting standards If you're available at short notice and have the skills to step into a varied support role that blends technical admin with digital project input, we’d love to hear from you. Apply now or get in touch to discuss the role in more detail.

An opportunity has arisen for an experienced Housing Officer to join the housing management team of a local authority on a temporary part-time basis. This is a primarily field-based, customer-facing role, supporting multiple housing patches across an area in Newark. Working 18–20 hours per week across 2.5 days, you will play a key role in helping to reduce pressure on permanent team members by taking on a range of day-to-day housing management responsibilities. Most of your time will be spent out in the community conducting visits, inspections and resident appointments, with the flexibility to complete administration remotely using provided equipment. The organisation operates from local base locations, with mileage paid from the nearest base. Key Responsibilities of a Housing Officer: Provide practical, day-to-day support to an established team of Housing Officers Carry out estate and patch visits, resident appointments, and community-based housing management work Manage casework and maintain accurate records using housing management systems and CRM tools Complete administrative tasks efficiently between appointments, with flexible hybrid working arrangements Travel across a designated patch within the Newark area and attend local base locations when requiredIdeal Candidate: An experienced Housing Officer with strong knowledge of frontline housing management Able to hit the ground running and support an existing team with min...

We are currently working with a local authority who areseeking an experiencedLettings Officerto join their team on a temporary basis. This is an excellent opportunity for a housing professional with experience in social housing lettings and allocations to support the delivery of an efficient voids and lettings service. Key Responsibilities of a Lettings Officer: • Manage the end-to-end lettings process for vacant properties., • Advertise properties and allocate homes in line with housing policies and nomination agreements., • Conduct applicant assessments and verify eligibility for housing., • Liaise with local authorities, applicants, and internal teams to progress lettings., • Arrange and conduct property viewings where required., • Make offers of accommodation and complete tenancy sign-ups., • Ensure void properties are re-let within target timescales., • Maintain accurate records and update housing management systems., • Monitor performance against lettings and void turnaround targets., • Provide excellent customer service throughout the lettings process., • Work closely with Housing Officers, Voids, Repairs, and Income teams to ensure a smooth customer journey.Essential Requirements, • Previous experience in a Lettings Officer, Allocations Officer, Housing Officer, or similar social housing role., • Knowledge o...

We're recruiting for an Estates Officer to join a busy housing team based in Newark-on-Trent, helping maintain safe, clean and well-managed neighbourhoods while providing a visible presence within local communities. Responsibilities of the Estates Officer: Carry out regular estate and neighbourhood inspections Act as the eyes and ears on the ground, identifying and reporting issues Engage with residents and promote positive estate standards Support tenancy compliance through advice, guidance and community engagement Complete minor DIY and practical maintenance tasks Litter pick and report fly-tipping or environmental concerns Check communal buildings and vacant properties Report repairs, anti-social behaviour and other neighbourhood issues Maintain accurate records and escalate concerns to the relevant teamsWhat we're looking for: Customer-facing or public service experience Background in housing, estates, caretaking, facilities, community safety or similar roles desirable Strong communication and community engagement skills Basic DIY/practical maintenance ability Comfortable working independently and outdoors Full clean UK driving licence and confident driving a company van What's on offer: £20.00–£25.00 per hour (Umbrella, depending on experience) 3-month temporary contract (potential to extend) Company van provided Immediate interviews and quick startIf you enjoy working with people, solving pr...

A place to create moments that matter.Salary: £38,497 per annum (including car allowance).Location: Peterborough, Hybrid with travel around your patch to meet customer needs (minimum 1 day a week in the office).Permanent and 6 month Fixed Term Contract, 35 hours per week, Monday - Friday between 8a

We are currently working with a local authority who areseeking an experienced Lettings Officer to join their team on a temporary basis. This is an excellent opportunity for a housing professional with experience in social housing lettings and allocations to support the delivery of an efficient voids and lettings service. Key Responsibilities of a Lettings Officer: Manage the end-to-end lettings process for vacant properties. Advertise properties and allocate homes in line with housing policies and nomination agreements. Conduct applicant assessments and verify eligibility for housing. Liaise with local authorities, applicants, and internal teams to progress lettings. Arrange and conduct property viewings where required. Make offers of accommodation and complete tenancy sign-ups. Ensure void properties are re-let within target timescales. Maintain accurate records and update housing management systems. Monitor performance against lettings and void turnaround targets. Provide excellent customer service throughout the lettings process. Work closely with Housing Officers, Voids, Repairs, and Income teams to ensure a smooth customer journey. Essential Requirements Previous experience in a Lettings Officer, Allocations Officer, Housing Officer, or similar social housing role. Knowledge of housing allocations, lettings processes, and tenancy management. Experience working within a Housing Association or Local Authority environment. Strong organisational and communication skills. Ability to manage a busy workload and meet performance targets. Proficient in Microsoft Office and housing management systems. Full UK Driving License. Must have experience using Northgate (NEC) system. This is a hybrid role based in Nottinghamshire , offering an initial 3-month contract with the potential for extension. If this Lettings Officer role is of interest, please apply or contact TPBN1_UKTJ