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About Us_ is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! We’re seeking a proactive and driven Customer Success Manager (CSM) Arabic Speaker to join our EMEA-focused team. In this role, you’ll be instrumental in ensuring the success of deployments, fostering long-term client relationships, and expanding Canary's presence within the Mid-Market and SMB accounts across EMEA. As a CSM, you’ll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to Canary's strategic goals for the region. Your efforts will directly influence the company’s expansion and establish you as a key player in shaping the future of hospitality technology in EMEA. • Product Expertise: Deeply understand Canary’s products, both current and future, to effectively communicate their value and impact to clients, • Client Onboarding: Lead all aspects of the onboarding process, including collecting client requirements, conducting webinars, and completing initial account setup to ensure a smooth and efficient start, • Drive Customer Value: Partner with clients to understand their goals, demonstrate how Canary’s solutions address their needs, and minimize time-to-value, • Relationship Management: Build and maintain strong relationships with key stakeholders, identifying pain points and opportunities for growth. Collaborate with Sales to close expansion opportunities and communicate client feedback to inform the product roadmap, • Portfolio Growth: Own a book of business and proactively identify growth opportunities, partnering with Sales to expand the book of business, • Strategic Insight: Act as a trusted advisor, identifying and resolving client challenges while ensuring alignment with Canary’s goals, • Native Arabic Speaker, • Bachelor’s degree, • 3–5 years of Customer Success experience in a SaaS environment, • Proven track record of onboarding clients through complex technical challenges, • Experience managing accounts with annual contract values between $20K–$100K, • Strong organizational and time-management skills to effectively manage a large portfolio of Mid-Market accounts, • Exceptional communication abilities, capable of building trust and rapport with diverse stakeholders, • Analytical mindset to assess client needs and develop scalable processes, • Collaborative nature, adept at working with cross-functional teams including Product, Marketing, Sales, and Operations, • Confidence, charisma, and the ability to seize opportunities to drive growth and success, • Proficiency with technology and adaptability to dynamic environments, • Familiarity with hospitality technology is a plusWe also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

Travel Product Developer | Italy & Multi-European Travel Product About the Job: Are you passionate about travel and deeply knowledgeable about the travel & tourism industry? Expat Explore Travel is seeking experienced Travel Product Developers to design, optimise, and manage our award-winning group tours. This is a unique opportunity to shape unforgettable travel experiences while contributing to the continued growth and innovation of a trusted, 20-year-old brand. We are especially looking for specialists in Italy and multi-country European tours. The ideal candidate brings strong destination expertise, operational understanding, and a keen eye for detail to ensure every tour delivers on our promise of creating the most fun memories for your money. While this role is based in London, we welcome applications from exceptional remote candidates, particularly those based in Italy or other key European destinations where local insights bring real value to our product development. If you’re ready to blend creativity, commercial thinking, and a passion for exceptional travel experiences, this is your chance to join a collaborative team shaping the future of group touring. About Us: Expat Explore Travel is the flagship brand of the TourAxis family of businesses, with a legacy spanning over 20 years in the travel industry. As a leading multi-day tour operator, we specialise in providing incredible value and delivering group tours that create the most fun memories for your money. Our tours cover a wide range of destinations across Europe and beyond, catering to travellers seeking unforgettable experiences at an affordable price. Expat Explore’s reputation for quality and innovation has made it a trusted name in the industry. This role is exclusively focused on developing and managing Expat Explore’s portfolio of tours, ensuring they remain at the forefront of group travel experiences while upholding the high standards our customers have come to expect. Our Core Values: Our values shape the way we work and define the people we want to join us on our incredible and exciting journey: • Always Ready to Help, • Being Trustworthy, • Solutions Before Problems, • Family-Style Hosting, • Show Respect, Earn Respect Key Responsibilities: • Product Ownership: Design profitable, well-managed, and optimised tours that deliver great traveller experiences and support business growth, • Optional Experiences & Revenue Optimisation: Develop and refine optional excursions that enhance the core itinerary, reflect regional highlights, meet customer interests, and contribute to overall revenue growth, • Procurement Collaboration & Product Sourcing: Work closely with the Procurement Team to review and approve hotel and supplier selections and budget changes. Independently manage the sourcing and contracting of meals, experiences, and local services for new tours, including direct coordination with DMCs, to ensure quality, value, and alignment with product goals, • Documentation & Cross-Team Support: Maintain accurate documentation for smooth handovers and train teams on new products, itinerary updates, and key changes, • Market Insight & Innovation: Use customer, market, and competitor insights to develop relevant, competitive, and compelling offerings, • Pricing Collaboration & Market Alignment: Partner with the Pricing & Yield Manager to ensure pricing is competitive, commercially sound, and correctly implemented, • Tour Page Review & Accuracy: Sign off on web content, tour pages, ensuring key highlights and experiences are clearly presented and aligned with the product vision, • Field Research & Product Immersion: Join fam trips, business visits, or select departures to build destination knowledge, assess quality, and inform product improvements Required Skills, Experience, and Qualifications: • Preferably 4+ years of experience in tourism, ideally within tour operations, and product development, • Strong understanding of the European tourism industry especially in Italy, • Commercially minded, with the ability to design profitable products and contribute to revenue growth, • Innovative and analytical, with the ability to interpret data and market trends to inform product decisions, • Proven experience in supplier negotiations, with the confidence to secure value-driven agreements and build productive partnerships, • Excellent attention to detail with strong administrative skills, including the ability to produce accurate documents and clear handovers, • Proficient in Google systems for data analysis and product tracking, • Confident communicator with strong interpersonal skills and the ability to collaborate effectively across departments, • Self-motivated and organised, able to work independently and manage deadlines in a fast-paced environment, • Comfortable with occasional travel for business, fam trips, and on-the-ground product research, • Fluency in Italian is strongly preferred Benefits: • Competitive remuneration package and annual leave., • Enviable company culture aligned with our core values., • Regular team social events and company-wide recognition, • Opportunities for innovation and professional growth., • Travel discount, • Access to the well-being app, Ollie Health., • Statutory pension enrolment., • Company equipment for business use. Equal Opportunity Employer: Expat Explore Travel, part of the TourAxis family of businesses, is an equal-opportunity employer and welcomes applicants from all backgrounds, regardless of race, colour, religion, sex, national origin, age, disability status, or any other characteristic protected by law.

What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. Location - Remote (Europe) How You'll Make an Impact: As a Staff Machine Learning Engineer, you will play a key role in building and implementing features that empower lodging customers to make data-driven pricing decisions. Some of these features will use simple heuristic data, while others will leverage advanced machine learning techniques to optimize revenue strategies. You’ll work closely with product and engineering teams to identify opportunities for improvement, develop innovative solutions, and drive revenue growth for the hotels that rely on our platform. Your impact will be focused on ensuring the reliability, scalability, and high quality of our ML systems from development to production. You’ll be instrumental in establishing robust ML practices and rigorous testing processes across the entire ML lifecycle. From structuring data pipelines to implementing and validating ML models, you’ll own the end-to-end development of our revenue management application—ensuring hotels have the reliable, accurate insights they need to maximize their success. Our Machine Learning Team: Our machine learning team is energized by the unique challenge of revolutionizing guest experiences through AI-driven insights, transforming traditional hospitality with cutting-edge predictive algorithms. We thrive on collaborative innovation, where data scientists, engineers, and product experts seamlessly blend their expertise to prototype bold ideas and directly impact operational efficiency. People who are passionate about continuous learning, unafraid to challenge conventions, and excited by the intersection of hospitality and deep technical prowess will find their home among our forward-thinking team. What You Bring to the Team: • Architectural Expertise: Proven track record in designing, deploying, and maintaining production-grade, distributed ML systems (Sagemaker), • Deep MLOps Proficiency: Expert-level knowledge of CI/CD, orchestration (e.g., Apache Airflow, Flink), and model monitoring/drift detection at scale., • Software Engineering Rigor: Strong background in Python, distributed systems, and backend development, with a firm grasp of software engineering best practices., • Technical Strategy: Experience defining SLIs/SLOs and managing large-scale technical roadmaps., • Leadership: Demonstrated ability to influence cross-functional teams, mentor junior talent, and drive consensus on complex technical decisions., • Domain Knowledge: Ability to apply statistical and ML methods to optimize revenue management and pricing strategies. What Sets You Up for Success: • 5+ years of experience in a machine learning role, with demonstrated success in ML Engineering and deploying models to production., • Proven expertise in designing and implementing ML testing strategies (e.g., data validation, model correctness, performance testing)., • Great understanding of machine learning principles (experimental design, statistical distributions and test, machine learning algorithms), • Expertise in deploying ML models at scale on AWS, with experience using MLFlow, Sagemaker or similar platforms., • Strong Python programming skills and adherence to software engineering best practices (e.g., clean code, version control, code reviews, using Docker, Terform, Kubernetes)., • Expert-level SQL skills and experience working with large datasets for analysis and modeling., • Strong problem-solving skills with the ability to apply creative, data-driven solutions to complex business challenges., • Excellent communication and collaboration skills, with experience working cross-functionally with product and engineering teams., • Bachelor's degree in Computer Science, Statistics, Mathematics, Data Science, or a related quantitative field. Bonus Skills to Stand Out (Optional): • Experience with CI/CD tooling (e.g., GitHub Actions, Jenkins) specifically for ML pipelines and Airflow DAG deployment., • Experience with data quality monitoring tools and frameworks., • Master’s or PhD in Computer Science, Mathematics, or a related field. #LI-IK1 What to Expect - Your Journey with Us Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at _ Company _ to Check Out! • Best All-In-One Hotel Management System | HotelTechAwards (2025), • Overall 10 Best Places to Work | HotelTechAwards (2025), • Most Loved Workplace® Certified (2024), • Top 10 People’s Choice(2024), • Deloitte Technology Fast 500 (2024) Discover our Benefits: • Remote First, Remote Always, • PTO in accordance with local labor requirements, • Monthly Wellness Fridays - enjoy an extra long weekend every month, • Full Paid Parental Leave, • Home office stipend based on country of residency, • Professional development courses in Cloudbeds University, • Access to professional development, including manager training, upskilling and knowledge transfer. Everyone is Welcome - A Culture of Inclusion Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at _. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications. #LI-REMOTE

Job Ref: DAL5285 Branch: Maldron Hotel Glasgow Location: Maldron Hotel Glasgow, Glasgow Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 01/07/2026 Closing date: 01/08/2026 Front Office Manager Dalata Hotel Group are currently looking for an experienced leader who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow professionally. In this role, you will enjoy the unique opportunity to shape the culture and success of your team and contribute to the strategy of this hotel. If you are looking for the next opportunity or to move in your career in a supportive environment that values innovation and excellence, we invite you to be part of our thriving community at Dalata Hotel Group. As Front Office Manager, you will report to the General Manager. You will guide and manage hotel operations effectively, ensuring exceptional guest experiences, strategic growth, and high-performance standards while fostering a positive work environment. Benefits • 50% Off F&B in all properties, • €/£60 employee rate on rooms for all Dalata hotel, • 30% off Friends...

voco Grand Central Hotel and Kimpton Blythswood Square Hotel are looking for a Cluster Kitchen Manager to support our iconic Glasgow hotels! At voco Grand Central Glasgow and Kimpton Blythswood Square Hotel , our kitchens are at the heart of the guest experience. From busy restaurant services and five-star dining to weddings, conferences and large-scale events, our talented kitchen brigades deliver memorable experiences every day. We are looking for an experienced, organised and proactive Cluster Kitchen Manager to join our team on a full-time, permanent basis , working 40 hours per week, five days out of seven , including weekends and bank holidays in line with the operational needs of the business. This is a hands-on leadership role supporting kitchen operations across both hotels. Working closely with our Executive Head Chef, Senior Chefs and wider hotel leadership teams, you will take ownership of food safety, health and safety, compliance, purchasing, training and continuous improvement, ensuring our kitchens remain safe, efficient and ready to deliver exceptional experiences every day. What you'll be doing As our Cluster Kitchen Manager, you will: Lead food safety, HACCP and Health & Safety compliance across both hotel kitchens. Conduct kitchen audits and compliance checks, ensuring corrective actions are completed. Manage allergen compliance, COSHH, risk assessments and safe systems of work. Support purchasing, stock control and ordering through Procurement Wizard (PW). Monitor food waste, identify trends and implement improvements that reduce waste and improve profitability. Review business levels and operational requirements to support effective kitchen planning. Coordinate kitchen porter cleaning schedules and maintain exceptional cleanliness standards. Deliver and coordinate kitchen inductions, compliance training and colleague development. Review guest feedback and work with senior chefs to drive continuous improvement. Support menu planning, brand standards and operational projects across both hotels. What we're looking for Essential Minimum Level 3 Food Safety qualification. Minimum 2 years' experience in a similar Kitchen Manager or Kitchen Operations role . Proven experience managing Food Safety, HACCP and Health & Safety within a commercial kitchen. Experience using Procurement Wizard (PW) . Experience working within a broad, fast-paced kitchen brigade. Strong knowledge of allergen management, COSHH and kitchen compliance. Excellent organisational, communication and problem-solving skills. A proactive approach with a passion for Continuous Improvement and developing others. Desirable Previous experience within a hotel or hospitality environment. Experience using ALERT65 or a similar food safety management system. Level 3 Health & Safety qualification. Experience supporting multi-site or cluster kitchen operations. Why join us? Joining our cluster means becoming part of two of Glasgow's most iconic hotels. At voco Grand Central Glasgow , you'll be part of a hotel with over 140 years of history, renowned for its vibrant atmosphere, award-winning Champagne Central Bar and Scotland's largest hotel ballroom. At Kimpton Blythswood Square Hotel , you'll work within one of Scotland's leading luxury hotels, where authentic hospitality, exceptional service and attention to detail are at the heart of everything we do. In return, we offer: A Competitive salary plus great IHG perks! 31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days?(Pro Rated)? Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it. We provide every employee company sick pay and life insurance. Free meals on duty Professional career development with our IHG Leadership programs Fantastic employee discounts across IHG hotels, restaurants & experiences worldwide, enhanced family-friendly benefits and access to discounts at over 15,000 retailers. £5 per day city centre parking at NCP Oswald Street. 50% discount in Champagne Central at voco Grand Central and iasg Restaurant at Kimpton Blythswood Square. 30% discount at Blythswood Spa. Employee Assistance Programme. Above all, you'll join a team that believes in Show We Care, Work Better Together, Aim Higher and Continuous Improvement , while always encouraging our colleagues to Take Ownership and Do the Right Thing . Ready to make an impact? If you're passionate about food safety, operational excellence and developing high-performing kitchen teams, we'd love to hear from you. You must meet the legal requirements to work in the UK. Apply today and help shape the future of our kitchens across voco Grand Central Glasgow and Kimpton Blythswood Square Hotel. IHG has been recognised as a Best Employer 2025 in the UK by Mercer. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. TPBN1_UKCT

We are looking for an authentic and passionate Spa Manager to join us at Kimpton Blythswood Square Hotel & Spa and embrace your unique, best self to provide our guests with heartfelt human connections! At Kimpton Blythswood Square Hotel & Spa we want to deliver a ridiculously personal service to all our guests. As Glasgows only 5 Star Hotel, our team are focussed on providing our guests with the very best experience and making heartfelt human connections. As the Spa Manager, youll be 100% you , bringing your authentic personality to everything you do; be the ultimate host , confidently leading yourself and making creative decisions that elevate every interaction; and spark joy , using every tool available to craft meaningful and memorable experiences. As the Spa Manager , your main duties and responsibilities will be leading the entire Spa team to providing a highly service-focused operation with a strong emphasis on guest satisfaction and the ability to anticipate needs. You will be responsible for both the attraction and recruitment of new talent and the development and retention of current talent. You will be confident in liaising with multiple stakeholders to ensure the Spa strategy and budgets are being met. So, we are looking for someone who has Leadership and management experience: Proven track record in a managerial role within a hospitality or wellness industry preferable within a luxury Hotel environment. Financial Acumen : An understanding of budgeting, forecasting, P&L, and revenue management. Spa Operations : Extensive experience in Spa Management including product knowledge, treatment protocols, staff training, customer service, Health, and Safety. Experience using spa booking system Trybe is desirable, although training can be provided. Pool plant knowledge also desirable and again training can be provided, as necessary. Sales & Marketing : Awareness of current trends in the wellness and leisure industry particularly within a luxury segment. Experience of promoting spa services and packages to increase revenue. Overall, a wide understanding of a luxury Spa and Leisure environment with the passion to continue leading our excellent spa team to success! Joining the Kimpton family isnt just about providing our guests with excellent service, we also have secured a spot in Fortunes 100 best companies to work for 7 times since 2009, and it is no surprises why ! We can offer you Financial security A very Competitive Salary, guaranteed hours, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay plus access to Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it. Growth and development Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice. Colleague perks • Worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal. Wellbeing Generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders. Hotel specific benefits Generous discounts in our F&B outlets, our newly refurbished Spa within Kimpton Blythswood and Champagne Central Bar in our sister property voco Grand Central (*must be booked according to processes) Subsidised city centre parking, plus a variety of different gifts on milestone occasions to celebrate with you! If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality, apply today! Check out our Instagram page @kimptonblythswoodsquare to see more. You must meet the legal requirements to work in the UK. IHG has been recognised as a Best Employer 2025 in the UK by Mercer. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. TPBN1_UKCT

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