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Job Title: Portals Administrator Location: Remote with occasional visits within the LRG Region Brand: LRG About Us: LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company. Job Summary and key responsibilities Key Responsibilities: Portals Management Set up new branches and new users for acquisitions / internal branch & portfolio changes (incl. manual moving of records between branches where required) Facilitate portal invites for acquisitions Set up / remove new starters / leavers on relevant portals Manage password security Maintain training manuals / videos Manage portal enhancement releases to branches and portal users Manage, prepare and releases to business on adhoc basis Notify teams to ensure key documentation / letters prompt or mention portals where necessary Assist in updating, uploading and maintaining new documents, current content, disclaimers etc. on portals Manage, monitor and update P&I Platform is always up to date adding new links and pages as necessary Manage, monitor and update Wiki guidance documents Monitor queries for future enhancement / development Assist in the planning of portal development / projects Constantly review how we can increase portal usage, internally and externally Carry out testing on portal enhancements Monitor and report of portal usage Carry out portal housekeeping as required Ensure portals have up to date branch information at all times Prompt and ensure exposure of portal at all opportunities Daily management of Portal Admin inbox, to include actions, audits and record keeping Manage general user queries generated from the helpdesk Provide reporting from helpdesk tickets logged in order identify training needs or portal development Manage and monitor portal reporting to Directors Portals LRG Portal (Landlord & Tenant) P&I Sharepoint Platform Inventory Hive Depositary Fixflo Inventory Base Additional Platforms where required General Highlight any procedural or policy updates, amendments, queries or discrepancies Implementation, testing, training and monitoring of new company procedures or policies as directed Display and follow good company practices and policies at all times. Complete Training Logs and Staff Induction programs for all training carried out. Assist in establishing a process and procedure for new fields/projects Learning new systems, databases, processes and procedures to confidentially and efficiently deliver these to the business What are we looking for: Lettings or Property Management experience Commercial awareness with excellent stakeholder and negotiation skills Good IT Skills Good creative writing skills Good knowledge of Word and excel Knowledge of Reapit advantageous but not essential NFOPP Qualifications preferred but not essential A natural communicator, able to build strong relationships, with experience in working with multi-functional teams and delivering to tight time-scales Enthusiastic, proactive and adaptable individual able to deal with a diverse and demanding workload Have high organisation skills and the ability to prioritise tasks Excellent time management Excellent interpersonal and communication skills with great attention to detail Ability to learn new processes and be able to effectively deliver these to the business Ability to manage own time and work remotely Ability to be flexible and adapt to be successful in a changing environment Ability to work under pressure in a busy and complex role What we can offer you: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Benefits: Competitive Salary Package Quarterly and yearly awards Salary sacrifice pension scheme Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

We are recruiting on behalf of a Services group as they look to onboard Business Development Managers to operate anywherein the UK. This role is predominantly new business requiring door to door direct sales and upselling to existing customers, there will be elements of account management following contracts that you sign. After the initial bespoke training program; you will be required to hit quarterly targets based around the annualised revenue from contracts signed. Responsibilities • Door to door canvassing; business to business always presenting the business in a professional capacity, selling unique features and benefits of our services, • Upsell various solutions to existing customers, • Completion of client site risk assessments and site audits, • Handle all inbound enquiries assigned to you, • Pre-qualify opportunities to ensure they meet 'business fit’ and pass credit check, • Monitor and report on market and competitor activities, • Collation of accurate prospect information ensuring CRM is updated on a daily basis with the sales support team, • Participation in regional networking events, showcasing our Services to potential prospects, • Completion of weekly KPI Sheet, • Attendance and participation in fortnightly/monthly sales meetings, • Booking appointments with target organisations key management personnel in order to present the companies proposition highlights features, advantages and benefits., • Cross sell additional services including; shredding, hazardous, nationals, • Diary Management and priority planning, • Respond to helpdesk queries within 24 hours, • Assist Administration and Service Team with implementation of new services, • Any other duties as reasonably requested by your Line Manager The Ideal Candidate You are tenacious, passionate and positive. You enjoy a challenge and want to be able to earn good commission. You enjoy working as part of a team and are competitive in nature. You want a career with development opportunities and are willing to work hard and prove yourself. About You • Previous successful experience in selling service contracts, • Experience telemarketing/appointment booking, • Confident door-to-door canvassing, • Full UK driving license, • Previous experience selling within waste industry is an advantage, • Successful in Business to Business (B2B) selling, • Confident using MS Outlook, Word and Excel

Ecommerce Assistant / Executive Online Sports Retailer £25,000 - £30,000 Remote role - you will be required to attend a Team meeting every 2 weeks - this will take place in North Manchester Amazon Seller experience essential Our client is an eCommerce business that sells directly to consumers in the UK and International marketplaces and they have experienced steady growth across multiple sales channels in recent years. They are now ready to move forward with ambitious plans to expand our market share both in the UK and overseas. To maximize these opportunities, they are seeking to appoint a proactive Ecommerce Assistant who is eager to make a difference within a fast-paced, small team. This is an exciting opportunity for a motivated individual with experience working within a D2C business, who also possesses creative skills to assist with the design of artwork supporting ecommerce and marketing activities. The successful candidate will assist the Marketing & Product Manager in optimizing listings across multiple marketplaces in the home market and internationally. The ideal candidate will have at least 2 years of experience with Amazon Seller Central, focusing on listing optimization and keyword research. If you have the desire to succeed, then this is a fantastic opportunity for an enthusiastic individual to join a market leader in the sports industry. Key Responsibilities • Conduct keyword research to ensure our branded products are listed and optimised to the highest standards regulations of each marketplace., • Manage and optimize product listings on Amazon Seller Central with some occasional work on additional sale channels., • Create digital assets such as infographics, banners and videos to feature on marketplaces which will enhance the Brand’s visibility and optimise sales., • Assist with the launch of new products worldwide., • Work in accordance with the Company’s pre-defined requirements to ensure a consistent brand identity across all sales channels., • Monitor product listings alongside the Marketing and Product Manager to help produce reports to measure sales performance and make recommendations for improvement., • Conduct regular market research and competitor analysis to ensure our content is in line with industry trends., • Provide support and assistance to customers making enquiries via our helpdesk system. Skills and Experience • Experience within a similar function., • Minimum 2 years of working on Amazon Seller Central (UK and International) plus knowledge of other eCommerce platforms., • Proven experience of listing optimisation and keyword research., • Experience of managing listings in international markets. Knowledge of an additional language would be beneficial but not essential., • Experience of bulk uploads on marketplaces to implement listing and price changes., • Must have a good working knowledge of Microsoft Office - specifically Excel, Word and Outlook., • Ability to create and produce creative artwork using Adobe Creative Suite or Canva., • Strong written and verbal communication skills are essential, with a keen attention to detail. Apply online or for further information contact one of our specialist consultants quoting reference number: NJR15745

As a 1st Line Support Analyst you will join the busy IT Service Desk, providing customer support for both desktop and business applications across the group. Achieving that level of performance requires an inclusive and supportive working environment.

IT Support (MSP / Luxury Brands) Loughton - Hybrid £38,000 - £42,000 + Overtime + Company Bonus (1 months pay)+ Progression + Company Benefits Are you an IT Support Engineer from an MSP background looking to join a fast-growing, award-winning support company that works with luxury brands? Do you want to join a tight-knit company which offers comprehensive software training above the fundamentals, a good team culture and has tangible goals and incentives? On offer is the chance to join a business that has gone from strength to strength in the last decade and are now working with blue chip companies and some of the most recognisable names in fashion and offers un-paralleled progression In this role you will be going through support tickets, ensuring SLA's are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. The range of brands you will be liaising and building rapport with offers a fresh approach to every day. The ideal candidate has experience in MSP environment and an technical support background. The job: • Trouble Shooting, • Managing multiple IT Support Tickets, • Ensuring SLAs are met, • Learn from industry experts to upskill yourself The person • MSP Background, • Good communicator, • Commutable to Loughton Reference: BBBH19847 Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation, If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Net

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As a 1st Line Helpdesk Engineer , you will play a key role in delivering high-quality technical support to users. Key Responsibilities Provide remote 1st line IT support to clients via phone and email Diagnose and resolve technical issues, escalating where necessary Support users across Microsoft te

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