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2nd Line IT Support (MSP/ Luxury Brands) Loughton - Hybrid £38,000 - £42,000 + Overtime + Company Bonus (1 Months' pay)+ Progression + Company Benefits Are you a 2nd Line IT Support Engineer from an MSP background looking to join a fast-growing, award-winning support company that works with luxury brands? Do you want to join a tight-knit company which offers comprehensive software training above the fundamentals, a good team culture and has tangible goals and incentives? On offer is the chance to join a business that has gone from strength to strength in the last decade and are now working with blue chip companies and some of the most recognisable names in fashion and offers un-paralleled progression In this role you will be going through support tickets, ensuring SLA's are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. The range of brands you will be liaising and building rapport with offers a fresh approach to every day, you are able to handle tasks to completion, work independently. The ideal candidate has experience in MSP environment and an technical support background. The Job: • Trouble Shooting, • Managing multiple IT Support Tickets, • Ensuring SLAs are met, • Learn from industry experts to upskill yourself The Person • MSP Background, • Good communicator, • Commutable to Loughton Reference: BBBH19847 Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation, If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Service Desk Analyst 6 Month FTC Full time hours, Mon - Fri Competitive salary Plus Benefits - Please enquire Location: Warwickshire/Remote working (1 day per week onsite) TXP are recruiting for a customer focused Service Desk Analyst who is Midlands based, to start on the 22nd September. This is a superb opening to join TXP on a 6 month fixed term basis; the role will be working at our client's impressive HQ site in Warwickshire 1 day per week, the rest will be remote working. As a 1st Line Support Analyst you will join the busy IT Service Desk, providing customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of incidents and requests, regular written and verbal communication with customers, proactive monitoring of incidents and requests contributing to the development and management of the Knowledge Base and liaising with suppliers, service groups and customers to ensure that agreed service levels are met. Skills/Experience - • Experience in a busy telephone based customer services environment, • 12 - 18 months commercial experience in a 1st line IT service desk/helpdesk role, • Professional and polite telephone manner, • Proven customer service experience, ideally gained in a busy environment, • Experience of MS Office & Lotus Notes, • Demonstrable analytical and problem-solving skills, • ServiceNow - desirable, • Desirable: Some Datacentre/Cloud deployment experience We are TXP. We help businesses and organisations move forward, at pace and at scale. We believe in the transformative power of combining technology and people. By providing consulting expertise, development services and resourcing, we work closely with organisations to solve their most complex business problems. Our work transforms organisations - and we take that responsibility seriously. We focus on success, pursue excellence and take ownership of everything we do. Achieving that level of performance requires an inclusive and supportive working environment. We believe in the power of technology and people, and we help everyone here to succeed. At TXP, you can multiply your potential. If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

Job Title: Portals Administrator Location: Remote with occasional visits within the LRG Region Brand: LRG About Us: LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company. Job Summary and key responsibilities Key Responsibilities: Portals Management Set up new branches and new users for acquisitions / internal branch & portfolio changes (incl. manual moving of records between branches where required) Facilitate portal invites for acquisitions Set up / remove new starters / leavers on relevant portals Manage password security Maintain training manuals / videos Manage portal enhancement releases to branches and portal users Manage, prepare and releases to business on adhoc basis Notify teams to ensure key documentation / letters prompt or mention portals where necessary Assist in updating, uploading and maintaining new documents, current content, disclaimers etc. on portals Manage, monitor and update P&I Platform is always up to date adding new links and pages as necessary Manage, monitor and update Wiki guidance documents Monitor queries for future enhancement / development Assist in the planning of portal development / projects Constantly review how we can increase portal usage, internally and externally Carry out testing on portal enhancements Monitor and report of portal usage Carry out portal housekeeping as required Ensure portals have up to date branch information at all times Prompt and ensure exposure of portal at all opportunities Daily management of Portal Admin inbox, to include actions, audits and record keeping Manage general user queries generated from the helpdesk Provide reporting from helpdesk tickets logged in order identify training needs or portal development Manage and monitor portal reporting to Directors Portals LRG Portal (Landlord & Tenant) P&I Sharepoint Platform Inventory Hive Depositary Fixflo Inventory Base Additional Platforms where required General Highlight any procedural or policy updates, amendments, queries or discrepancies Implementation, testing, training and monitoring of new company procedures or policies as directed Display and follow good company practices and policies at all times. Complete Training Logs and Staff Induction programs for all training carried out. Assist in establishing a process and procedure for new fields/projects Learning new systems, databases, processes and procedures to confidentially and efficiently deliver these to the business What are we looking for: Lettings or Property Management experience Commercial awareness with excellent stakeholder and negotiation skills Good IT Skills Good creative writing skills Good knowledge of Word and excel Knowledge of Reapit advantageous but not essential NFOPP Qualifications preferred but not essential A natural communicator, able to build strong relationships, with experience in working with multi-functional teams and delivering to tight time-scales Enthusiastic, proactive and adaptable individual able to deal with a diverse and demanding workload Have high organisation skills and the ability to prioritise tasks Excellent time management Excellent interpersonal and communication skills with great attention to detail Ability to learn new processes and be able to effectively deliver these to the business Ability to manage own time and work remotely Ability to be flexible and adapt to be successful in a changing environment Ability to work under pressure in a busy and complex role What we can offer you: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Benefits: Competitive Salary Package Quarterly and yearly awards Salary sacrifice pension scheme Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

WebPros is committed to empowering businesses worldwide through cutting-edge solutions in web hosting, billing automation, infrastructure, server management, and online marketing. Since our founding in 2017, we’ve rapidly grown into a global leader, expanding our robust portfolio to include industry-defining brands such as cPanel & WHM, Plesk, WHMCS, SolusVM, NIXStats, XOVI, SocialBee, Sitejet, and Comet Backup. Today, we power 85 million+ websites across 900,000+ servers worldwide, backed by a 600+ strong team of dedicated professionals spanning multiple continents. At WebPros, we embrace a fully remote, borderless workplace with a focus on flexibility, autonomy, and work-life balance. Whether you prefer working from a bustling city hub or a quiet home office, we enable our teams to thrive from anywhere while staying deeply connected through our strong collaborative culture. Hey there, I’m _, the Operations Manager here at WebPros, and your hiring manager. I’ve grown with this company over the last 8 years, starting in a role focused on supporting teams, and gradually taking on broader responsibilities across business operations. That journey has shaped how I lead today: with a deep appreciation for the behind-the-scenes work that enables others to thrive. What excites me most about leading the Operations team is being able to create structure in our growing organization and empowering others to operate with clarity and confidence. Your Role The Operations team supports internal processes across the company, and we’re looking for a detail-oriented, organized, and resourceful Procurement Specialist to support procurement. This role ensures that purchasing workflows run smoothly from request to approval, and stakeholders across the organization get the tools and services they need with full compliance and accountability. Below, you’ll find everything you need to decide if this role is right for you. From our culture and work style to the specifics of the position and hiring process. We believe in transparency, so we’ve put in the effort to give you a real, inside look at what it’s like to work here. Your Impact in the First 180 Days: We don’t believe in endless checklists of requirements. Instead, here’s what success looks like in your first 6 months: • 30 Days:, • Get fully onboarded with our internal tools (e.g. Confluence, Jira, Slack, shared folders), • Familiarize yourself with current procurement and vendor coordination processes, • Meet key cross-functional stakeholders involved in procurement (Finance, Accounting, Legal, Engineering, etc.), • Shadow live procurement cases and observe internal review and approval steps, • 60 Days:, • Begin managing smaller procurement requests independently with little oversight, • Establish working rhythms with Accounting, Legal, and stakeholders, • Identify opportunities to improve the flow of communication and clarity in handoffs, • 120 Days:, • Confidently support complex procurement requests by coordinating between teams, and tracking progress in Jira., • Provide feedback on internal workflows based on real cases, especially where gaps or ambiguities affect turnaround., • Assist with maintaining procurement documentation and updating stakeholders on evolving best practices, • 180 Days:, • Act as a reliable coordination partner for procurement workflows, ensuring vendors are supported and internal processes are followed., • Champion consistent usage of internal tools and guidance, helping stakeholders engage the system effectively., • Collaborate with the Operations team to support future improvements or scale processes as needed. As a fully integrated member of the Operations team, you will play a key role in sustaining and evolving our procurement workflows. You will consistently collaborate across departments to ensure requests move smoothly from intake to execution, while identifying areas where tooling, documentation, and processes can be refined. As volume or complexity increases, you’ll help shape scalable practices that make procurement more accessible and efficient for stakeholders. By 180 days, I expect the individual in this role to be known as the primary procurement resource for US agreements. You’ll thrive here if you: • Are highly organized, resourceful, and thrive in a fast-paced environment, • Think critically and exercise sound judgment when handling complex tasks, • Are passionate about process improvement, • Can comfortably engage with vendors and high-level stakeholders, • Have experience working with global time zones and cross-functional teams, • Bring expert-level understanding of end-to-end procurement, and understand the basics of contract review, • Have proven, hands-on Jira experience, including managing issues, boards, and workflow status transitions, • Have hands-on experience using AI tools in daily work You might struggle here if you: • Prefer working with a perfectly defined process or rigid hierarchy, • Find task management or documentation tedious, • Are uncomfortable juggling multiple stakeholders and shifting priorities, • Require frequent, detailed instructions before you can get started, • Are only comfortable working in a dedicated procurement platform, • Are reluctant to adopt or experiment with AI tools in your workflow How We Work Team Setup & Location: We are a distributed, international team working across the US and Europe. Our current team consists of: • VP of Operations (UK), • Operations Manager (USA), • 2x Operations Project Managers (Bulgaria), • Developer Relations Manager (Bulgaria) We believe diverse backgrounds make stronger operations. Work Style & Communication: We embrace a remote-first and async-friendly work culture rooted in flexibility and autonomy. • We rely on Jira and Slack to collaborate asynchronously across time zones., • The Operations team meets bi-weekly, and we hold bi-weekly 1:1s for direct report check-ins., • The Procurement team meets weekly, to discuss open procurement tasks and workflow improvements. Collaboration & Impact: While the Operations team sits within the Technology organization, our scope touches nearly every department. The Procurement Specialist will support functions and teams across all WebPros. • We partner cross-functionally to co-create scalable processes and inclusive policies., • Team members are encouraged to take ownership, lead initiatives, and shape how we work. Tools We Use: We rely on a practical tool stack to run Operations smoothly: • Jira: Project tracking, intake via Kanban boards, Ops Helpdesk, • AI Tools (e.g., Claude): Data reconciliation, document review, process documentation, and more, • Operations Helpdesk: Customer portal for internal service, • SharePoint: Vendor & contract management, • Confluence: Documentation, • Excel: Budget tracking (budget vs actuals), • Slack: #ops-team and async Our Culture WebPros is built on diversity, not just in principle but by design. We’ve grown through acquiring industry-leading brands, bringing together teams from 42+ nationalities, 20+ countries, and 10+ brands. Instead of enforcing a one-size-fits-all culture, we embrace unique perspectives, different working styles, and localized expertise to drive global innovation. We are a fully remote, async-friendly company where transparency, open communication, and collaborative problem-solving define how we work. Whether you thrive in the fast pace of a startup or the stability of an established product, WebPros offers a dynamic, evolving career journey that you can shape based on your strengths. We are committed to fostering an inclusive, equitable workplace where every team member feels valued, heard, and supported because our diversity is our strength. Compensation & Benefits We believe benefits go beyond just perks. At WebPros, we invest in your growth, flexibility, and well-being, so you can do your best work and build a meaningful career. While we strive to provide equal global benefits for all team members, some may vary by location, and we’ll clarify the details with you during the interview process. • Competitive salary, • Remote-first flexibility: Work from anywhere in US/Europe (or hybrid in available offices)., • Health Insurance: public or private coverage, depending on your location., • Paid Time Off: 20+ days depending on your location., • Learning Support: Udemy subscription & peer learning., • Public Transport & Meal Vouchers: Location-dependent benefits., • Team Culture: Regular team and on-site company events. Your Hiring Experience Hi, I’m _ your Talent Partner at WebPros. I’ll guide you through the interview process, ensuring a clear, transparent, and meaningful experience. Interview Process: • Intro Chat (30 min): An informal chat with Zornitsa, your Talent Partner, designed to get to know you better. We’ll discuss your background, motivations, and career aspirations while providing a clear overview of WebPros, the team structure, and what you can expect throughout the hiring process. This is your chance to ask questions and ensure the role aligns with your professional goals., • Manager Interview (45 min): A chat with Justine, your Hiring Manager, focused on evaluating your skills and experience, communication style, and alignment with the role. This is also a chance to clarify expectations and ask any questions you may have., • Team Interview (75 min): Join your Hiring Manager and 2–3 cross-functional team members or stakeholders you’ll collaborate with in the role. Part of this session is a hands-on exercise: you'll share your screen and work through a realistic procurement scenario. This session explores team alignment, collaboration style, and interpersonal dynamics, while also gathering multiple perspectives on how you’d contribute to the team. Our Commitment to a Diverse & Inclusive Culture: At WebPros, we want every team member to feel excited to bring their full, authentic self to work. Our strength lies in the diversity of our people, with different backgrounds, perspectives, and experiences driving innovation and making us stronger together. We are committed to ensuring equitable opportunities, pay, and support for all employees, regardless of identity, background, or circumstances. We foster a culture of belonging, respect, and psychological safety, where everyone feels valued, heard, and empowered to contribute meaningfully and grow. Discrimination of any kind, including sexism, racism, xenophobia, homophobia, transphobia, ableism, and ageism, has no place here. By embracing differences and championing inclusivity, we create an environment where everyone can thrive. We are looking forward to your application! Best, Justine & Zornitsa

Ecommerce Assistant / Executive Online Sports Retailer £25,000 - £30,000 Remote role - you will be required to attend a Team meeting every 2 weeks - this will take place in North Manchester Amazon Seller experience essential Our client is an eCommerce business that sells directly to consumers in the UK and International marketplaces and they have experienced steady growth across multiple sales channels in recent years. They are now ready to move forward with ambitious plans to expand our market share both in the UK and overseas. To maximize these opportunities, they are seeking to appoint a proactive Ecommerce Assistant who is eager to make a difference within a fast-paced, small team. This is an exciting opportunity for a motivated individual with experience working within a D2C business, who also possesses creative skills to assist with the design of artwork supporting ecommerce and marketing activities. The successful candidate will assist the Marketing & Product Manager in optimizing listings across multiple marketplaces in the home market and internationally. The ideal candidate will have at least 2 years of experience with Amazon Seller Central, focusing on listing optimization and keyword research. If you have the desire to succeed, then this is a fantastic opportunity for an enthusiastic individual to join a market leader in the sports industry. Key Responsibilities • Conduct keyword research to ensure our branded products are listed and optimised to the highest standards regulations of each marketplace., • Manage and optimize product listings on Amazon Seller Central with some occasional work on additional sale channels., • Create digital assets such as infographics, banners and videos to feature on marketplaces which will enhance the Brand’s visibility and optimise sales., • Assist with the launch of new products worldwide., • Work in accordance with the Company’s pre-defined requirements to ensure a consistent brand identity across all sales channels., • Monitor product listings alongside the Marketing and Product Manager to help produce reports to measure sales performance and make recommendations for improvement., • Conduct regular market research and competitor analysis to ensure our content is in line with industry trends., • Provide support and assistance to customers making enquiries via our helpdesk system. Skills and Experience • Experience within a similar function., • Minimum 2 years of working on Amazon Seller Central (UK and International) plus knowledge of other eCommerce platforms., • Proven experience of listing optimisation and keyword research., • Experience of managing listings in international markets. Knowledge of an additional language would be beneficial but not essential., • Experience of bulk uploads on marketplaces to implement listing and price changes., • Must have a good working knowledge of Microsoft Office - specifically Excel, Word and Outlook., • Ability to create and produce creative artwork using Adobe Creative Suite or Canva., • Strong written and verbal communication skills are essential, with a keen attention to detail. Apply online or for further information contact one of our specialist consultants quoting reference number: NJR15745

IT Support (MSP / Luxury Brands) Loughton - Hybrid £38,000 - £42,000 + Overtime + Company Bonus (1 months pay)+ Progression + Company Benefits Are you an IT Support Engineer from an MSP background looking to join a fast-growing, award-winning support company that works with luxury brands? Do you want to join a tight-knit company which offers comprehensive software training above the fundamentals, a good team culture and has tangible goals and incentives? On offer is the chance to join a business that has gone from strength to strength in the last decade and are now working with blue chip companies and some of the most recognisable names in fashion and offers un-paralleled progression In this role you will be going through support tickets, ensuring SLA's are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. The range of brands you will be liaising and building rapport with offers a fresh approach to every day. The ideal candidate has experience in MSP environment and an technical support background. The job: • Trouble Shooting, • Managing multiple IT Support Tickets, • Ensuring SLAs are met, • Learn from industry experts to upskill yourself The person • MSP Background, • Good communicator, • Commutable to Loughton Reference: BBBH19847 Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation, If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Due to continued growth, we are looking for an organised and proactive Facilities Helpdesk Coordinator to become a key member of our operations team. Key Responsibilities • Managing the helpdesk phone line and shared email inbox • Logging maintenance requests onto The Big

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Role Overview: We are seeking a skilled 2nd Line Helpdesk Engineer to provide advanced IT support to our customers, either directly or by handling escalations from the 1st Line Helpdesk team. Address and troubleshoot issues escalated from the 1st Line Helpdesk team.

Contract type: Permanent Hours: Full time, 37 hours per week Cantium Business Solutions have an exciting opportunity to join their dynamic helpdesk team as a Junior Helpdesk Engineer where the successful candidate will gain hands-on experience with a wide range of IT systems and services. Why this r

Role Overview: We are seeking a skilled 2nd Line Helpdesk Engineer to provide advanced IT support to our customers, either directly or by handling escalations from the 1st Line Helpdesk team. Address and troubleshoot issues escalated from the 1st Line Helpdesk team.

We’re looking for a Helpdesk Team Leader to take ownership of our day‑to‑day helpdesk operations, ensuring our colleagues and stakeholders receive timely, high‑quality support. What You’ll Be Doing Leading the day‑to‑day running of the helpdesk, ensuring requests are logged, prioritise

As a 1st Line Helpdesk Engineer , you will play a key role in delivering high-quality technical support to users. Key Responsibilities Provide remote 1st line IT support to clients via phone and email Diagnose and resolve technical issues, escalating where necessary Support users across Microsoft te

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Helpdesk Co-Ordinator to join our Network Health team! Our mission? To switch up the status quo and becom

Why this role matters As a HR & Payroll Helpdesk Assistant , you’ll provide first line support to customers across our HR and payroll services, ensuring queries are handled promptly, accurately and with care. Contract type: Permanent Hours: Full time, 37 hours per week Looking to build your HR and

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Why this role matters Our Helpdesk Engineer's are essential to keeping our IT services running smoothly for customers who rely on them every day.

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We’re on the hunt for a Health & Safety Helpdesk Administrator who will play a central role in supporting our clients and advisors through exceptional call handling, accurate information management, and high‑quality administrative support. While the core focus of this role is client support and

Role Overview: We are seeking a skilled 2nd Line Helpdesk Engineer to provide advanced IT support to our customers, either directly or by handling escalations from the 1st Line Helpdesk team. Address and troubleshoot issues escalated from the 1st Line Helpdesk team.

Administrator needed to support hospital teams with administrative tasks, patient records, and data entry.

Role Overview: We are seeking a skilled 2nd Line Helpdesk Engineer to provide advanced IT support to our customers, either directly or by handling escalations from the 1st Line Helpdesk team. Address and troubleshoot issues escalated from the 1st Line Helpdesk team.

Location: Warwick (travel to London & other UK offices as required).Salary: £30,000 – £35,000 (DOE).Solutions is recruiting for a 1st Line / 2nd Line Support Engineer to join a leading organisation based in Warwick.This role provides hands-on IT support across multiple UK sites, working closely

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Supply Cleaner (HWC), Various Locations.Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applic

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 52-week non-sessional post i.To assist in the provision of a high quality cleaning service within Council buildings.Please download the Job Outline/Pers

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Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK.We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment.We are currently looking for a dedicated and detail-oriented Mem

Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK.We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment.We are currently looking for a dedicated and detail-oriented Mem

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Rehabilitation Assistant - Be Part of Someone's Fresh Start We are looking for motivated, engaging Rehabilitation Care Assistants to support a young person as they begin the next chapter of their life following significant health challenges.This is not a traditional care role.This is an opportunity

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