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Not every technical financial planning role means more of the same.This job gives you something different: more influence, more progression and the chance to become an expert whilst working from home.A competitive starting salary including a 10% non-contributory pension and generous bonus scheme that has paid out every year since Covid.They have two promotional runs every year giving you the opportunity to learn, grow and push up that salary. There's also an extensive benefits package including: \n\n • Non-contributory pension (10%)\n, • 28 days leave\n, • PHI\n, • Critical Illness\n, • Dental Insurance\n, • Life Cover (x10)\n How many firms can match that?Just as importantly, this is a business trying to build the right kind of environment too. They take diversity seriously, with clear plans and partnerships in place rather than vague statements and buzzwords. For example, the percentage of women in leadership positions is on track to be 40% in the next three years. People of colour will account for 12% of their workforce in the same timeframe. They do great work in the LGBTQ+, disabled and neurodiverse communities. Again, it's a business that puts fairness at the core of what it does. THE JOB You already know about financial planning but this job will take that knowledge up several levels. You’ll be responsible for guiding financial planners on all their queries with a focus on pensions/investments/tax mitigation. Helping them to understand each case. Helping them explain the facts in a clear way and come up with solutions to their client’s problem. In short, you'll become the go-to person for everything technical. An expert. HERE'S WHAT YOU'LL NEED You'll likely be a paraplanner who wants to be hands on. Or a financial planner who wants to be part of giving solutions without the pressures of targets. You might already be a technical/helpdesk specialist. Or work within quality assurance/T&C. Either way you'll have a technical foundation to build on. You'll be level 4 qualified. And you'll have the character to advise and sometimes challenge senior advisers.--------------------------------------------------------------------------------------- Ready to become an expert? Click apply. If you don't have a CV send us contact details and we will be in touch to answer your questions. Everyone will get a response.

Why work for us? Established in 1998 Lancer Scott offers renowned high-quality construction projects and facilities management services. Based in the heart of Bristol we have enjoyed success and significant growth, particularly in the last four years with turnover increasing from £56 million in 2020 to a projected £125 million in 2024/2025. To ensure our business remains fully supported we are investing into our people strategy and infrastructure to give our employees the tools to perform to the best of their ability. If you would like to join a rapidly expanding business that can offer up good opportunities for career development and professional personal growth, you should apply today and lets talk. What will be my core responsibilities? This role will support our retail and hospitality clients in the Bristol and surrounding areas. Provide exceptional maintenance services to our high profile Clients and go the extra mile to deliver to the highest quality standards in all areas of your performance. Use your own initiative to solve complicated technical problems associated with reactive maintenance activities, including sourcing parts & materials and seeking manufacturer technical support. Provide detailed write-ups of works carried out to ensure our client is kept up to date at all times. Carry out all works within agreed timescales and to the highest standards, ensuring that you comply with current regulations and contract specifications. Reporting and recording procedures, including operation and maintenance logs and control measures to minimise risks. Utilise PDAs or electronic devices to complete works. Liaise closely with our Helpdesk to ensure efficient response to all works either working on your own or as part of a team. Observe the highest levels of health and safety at all times, including carrying out point of work risk assessments for every task to ensure the best possible working practices are adhered to. Deal with a variety of Clients on a daily basis. You will represent the Company and be courteous and professional in your dealings with them at all times. Provide a call out response across all contracts. What can I expect? Company van and fuel card for business use. Plenty of overtime available, paid 1.5 x for evenings and 2 x for weekends after midday on a Saturday Mobile phone and tablet for business use. Uniform and PPE. Tools/Tool Allowance What skills and experience do I need to be successful in this role? A customer-focused attitude with a practical problem solving approach. Excellent communication skills as the first point of contact for our key client and engineers. Well developed organisational skill with the ability to prioritise effectively in a fast paced environment. A collaborative approach to contribute to team success Essential: A relevant qualification in your trade to C&G or NVQ L2 or L3 Hold a minimum of 3 years’ experience in a building maintenance role, particularly in relation to reactive and remedial maintenance Demonstrate a general wide knowledge of building systems in relation to reactive tasks encompassing, fabric tasks including Carpentry, wet trade tasks and plumbing. Confident user of different systems and tablets for recording completed works data. Current Full UK Driver’s License Desirable: Asbestos awareness training (UKATA) CSR/CSCS H&S qualification

Why work for us? Established in 1998 Lancer Scott offers renowned high-quality construction projects and facilities management services, often competing and winning work from our much larger competitors. We are based in the heart of Bristol and have enjoyed significant success, particularly in the last 4 years with turnover increasing from £56 million in 2020 to £125 million in 2025. To ensure our business remains fully supported we are investing into our people strategy and infrastructure to give our employees the tools to perform to the best of their ability. If you would like to join a rapidly expanding business that can offer up good opportunities for career development and professional personal growth, you should apply today and let’s talk. To lead and support the Helpdesk operation, ensuring the effective delivery of customer support services. The role is responsible for overseeing the performance of Helpdesk teams, ensuring customer enquiries and service requests are handled efficiently, accurately, and in line with established processes, service standards, and contractual requirements. As our Helpdesk Manager you will develop team capability through effective leadership, coaching, training, and upskilling initiatives, ensuring Team Leaders and their teams are equipped to deliver exceptional customer service. The role will also drive continuous improvement by reviewing, evaluating, and enhancing business processes, ensuring changes are communicated effectively and successfully implemented across the operation. In this role you will foster a culture of accountability, collaboration, and continuous development to support both business objectives and customer satisfaction. Leadership and People Management Provide effective leadership, direction, and support to a team of six Team Leaders, fostering a high-performance culture focused on customer service excellence, accountability, and continuous improvement. Conduct regular one-to-one meetings and monthly performance reviews with Team Leaders, setting clear objectives, monitoring performance against agreed KPIs, and identifying development opportunities. Support succession planning and talent development by identifying training needs and implementing development plans across the Helpdesk function. Operational Management Support Team Leaders to maintain appropriate oversight of their teams, monitoring performance, quality, productivity, and customer satisfaction. Workforce planning and resource management, ensuring appropriate staffing levels and Helpdesk coverage are maintained to meet customer demand, operational requirements, and service level commitments. Monitor service performance against contractual obligations, KPIs, SLAs, and customer expectations, implementing corrective actions where required. Process Governance and Continuous Improvement Take overall responsibility for ensuring operational processes, procedures, and policies are consistently followed by Helpdesk teams and Out of Hours providers. Review and evaluate existing processes to identify opportunities for efficiency improvements, service enhancements, and risk reduction. Use management information, performance data, customer feedback, and trend analysis to drive continuous improvement Stakeholder Management Build and maintain strong working relationships with Account Managers and Account Directors, acting as a key operational contact for service delivery matters. Work collaboratively with Account Managers to ensure customer requirements are understood and operational delivery aligns with contractual commitments. Support client meetings, service reviews, audits, and business reviews as and when required. Out of Hours (OOH) Provider Management Manage the operational relationship with Out of Hours service providers, ensuring service delivery meets agreed standards and contractual requirements. Identify and address performance issues promptly, implementing improvement plans where necessary What skills and experience do I need to be successful in this role? Proven experience managing Helpdesk, Service Desk, Customer Service or Operational Support teams within a similar business. Strong leadership and influencing skills. Excellent communication, able to influence and engage across a broad spectrum of stakeholders Analytical and data-driven decision making approach. Able to manage multiple priorities and Key Performance Indicators (KPI) in a fast-paced work environment Ability to lead a team in a rapidly changing environment We are an equal opportunities employer committed to creating a diverse and inclusive environment and welcome applications from all suitably qualified

We are looking for an experienced Helpdesk Manager to lead and develop a busy customer support function within a fast-paced Facilities Management environment. This is an excellent opportunity for a motivated leader who thrives on delivering exceptional service, driving operational excellence, and developing high-performing teams. You will be responsible for overseeing Helpdesk operations, ensuring customer enquiries, service requests, and escalations are managed efficiently while maintaining compliance with service level agreements, contractual obligations, and business processes. As Helpdesk Manager, you will lead a team of Team Leaders, providing guidance, coaching, and support to ensure both operational performance and customer satisfaction remain at the highest standards. You will also play a key role in driving continuous improvement, implementing new processes, and enhancing service delivery across the business. Key Responsibilities Leadership & Team Development Lead, motivate, and develop a team of Team Leaders and their Helpdesk teams. Create a culture focused on customer service excellence, performance, accountability, and continuous improvement. Conduct regular performance reviews, one-to-ones, and coaching sessions. Support succession planning and identify development opportunities across the team. Promote employee engagement, wellbeing, and professional growth. Develop leadership capability through mentoring, training, and structured development plans. Operational Management Oversee the daily delivery of Helpdesk services, ensuring customer enquiries, incidents, requests, and escalations are handled effectively. Ensure service levels, KPIs, and contractual commitments are consistently achieved. Monitor productivity, quality, customer satisfaction, and team performance. Manage workforce planning and resource allocation to ensure adequate coverage at all times. Support recruitment activities and manage staffing requirements within budget. Drive operational efficiency while maintaining a high standard of customer service. Continuous Improvement & Governance Ensure operational procedures, policies, and processes are consistently followed. Review existing processes and identify opportunities to improve efficiency and service delivery. Monitor call quality, work order accuracy, job allocation performance, and system data integrity. Maintain robust controls around purchase orders, financial governance, and compliance procedures. Lead the implementation of new processes, systems, and service improvements. Utilise performance data, customer feedback, and trend analysis to identify and implement improvements. Take ownership of service failures and client escalations, conducting root cause analysis and implementing corrective actions. Stakeholder & Client Management Build strong working relationships with internal stakeholders and operational teams. Act as a key point of contact for service delivery matters. Support customer service reviews, audits, operational meetings, and performance reviews. Ensure operational delivery aligns with customer expectations and contractual requirements. Communicate effectively across all levels of the business to drive collaboration and performance. Out-of-Hours Service Management Manage relationships with external Out-of-Hours service providers. Monitor performance against agreed standards and service requirements. Implement improvement plans where performance falls below expectations. Reporting & Performance Management Produce and present operational performance reports. Monitor key customer service metrics, staffing levels, risks, and improvement activities. Escalate significant operational issues and service risks when required. Use management information to drive informed decision-making and service enhancement. About You To succeed in this role, you will have: Proven experience managing Helpdesk, Service Desk, Customer Service, or Operational Support teams within a Facilities Management environment. Strong leadership and people management skills with experience developing Team Leaders and operational teams. A customer-focused approach with a passion for delivering service excellence. Excellent communication and stakeholder management skills. Strong analytical and problem-solving abilities, supported by a data-driven approach to decision-making. Experience managing KPIs, SLAs, performance metrics, and operational targets. The ability to manage multiple priorities within a fast-paced environment. Experience implementing process improvements and driving operational efficiency. Confidence leading teams through change and continuous improvement initiatives. What We're Looking For The ideal candidate will demonstrate: Strong ownership and accountability for results. High levels of professionalism and integrity. A proactive, solutions-focused mindset. The ability to motivate and inspire teams. Excellent collaboration and relationship-building skills. A commitment to continuous improvement and customer satisfaction. What's on Offer Competitive salary and benefits package Career progression and leadership development opportunities Supportive and collaborative working environment Opportunity to influence business performance and operational strategy Exposure to large-scale Facilities Management operations A role where you can make a genuine impact on service delivery and customer experienceIf you are an experienced Helpdesk leader looking for your next challenge, this is an excellent opportunity to join a growing organisation where your leadership, operational expertise, and passion for customer service will be highly valued. RG Setsquare is acting as an Employment Agency in relation to this vacancy

Commercial Roof Cleaning Maintenance TechnicianLocation: Newport / Bristol / Surrounding Areas of the Severn BridgeJob Type: Full-timeAbout the RoleWe are seeking a skilled and reliable Commercial Roof Cleaning Maintenance Technician to join a busy field-based team carrying out essential maintenance across a diverse portfolio of commercial properties.To be considered for this role, you will need to be based in the surrounding areas of the Severn Bridge, including Newport, Bristol, or nearby locations, to enable efficient travel to customer sites.You will be responsible for delivering both reactive and planned preventative maintenance (PPM) works, ensuring guttering and roof drainage systems are clean, functional, and compliant with service level agreements (SLAs). This is a hands-on role requiring a strong work ethic, attention to detail, and a commitment to safety and quality workmanship.Key ResponsibilitiesCarry out cleaning, maintenance, and minor repair works to commercial roof gutter systems.Respond to reactive and planned work orders within agreed timescales and SLAs.Inspect systems, identify defects, and report issues with clear recommendations for remedial action.Carry out PPMs on commercial guttering systems and inspections on mechanical fall protection equipment in line with manufacturer guidelines.Safely operate Mobile Elevated Work Platforms (MEWPs) (1B, 3A and 3B).Complete accurate daily job records using company job management systems.Work independently on assigned tasks and coordinate effectively with supervisors and helpdesk teams.Carry out minor fabric repairs where required.Participate in an out-of-hours on-call rota as required.What We're Looking ForPrevious experience in commercial roof cleaning, gutter maintenance, roofing, facilities maintenance, or a similar role is preferred.Comfortable working at height and in outdoor environments.MEWP certification is desirable (or willingness to undertake training).Strong awareness of Health & Safety procedures.Ability to work independently and manage your workload effectively.Full UK driving licence is essential.What We OfferCompany vehicle and tools provided.Ongoing training and development opportunities.Stable, full-time employment within a growing team.Opportunities for overtime and participation in the on-call rota.To be considered for this role, please upload your CV or contact Naomi on 07506 949615Vibe Recruit is acting as an Employment Agency in relation to this vacancy.TPBN1_UKTJ

We are recruiting on behalf of a Services group as they look to onboard Business Development Managers to operate anywherein the UK. This role is predominantly new business requiring door to door direct sales and upselling to existing customers, there will be elements of account management following contracts that you sign. After the initial bespoke training program; you will be required to hit quarterly targets based around the annualised revenue from contracts signed. Responsibilities • Door to door canvassing; business to business always presenting the business in a professional capacity, selling unique features and benefits of our services, • Upsell various solutions to existing customers, • Completion of client site risk assessments and site audits, • Handle all inbound enquiries assigned to you, • Pre-qualify opportunities to ensure they meet 'business fit’ and pass credit check, • Monitor and report on market and competitor activities, • Collation of accurate prospect information ensuring CRM is updated on a daily basis with the sales support team, • Participation in regional networking events, showcasing our Services to potential prospects, • Completion of weekly KPI Sheet, • Attendance and participation in fortnightly/monthly sales meetings, • Booking appointments with target organisations key management personnel in order to present the companies proposition highlights features, advantages and benefits., • Cross sell additional services including; shredding, hazardous, nationals, • Diary Management and priority planning, • Respond to helpdesk queries within 24 hours, • Assist Administration and Service Team with implementation of new services, • Any other duties as reasonably requested by your Line Manager The Ideal Candidate You are tenacious, passionate and positive. You enjoy a challenge and want to be able to earn good commission. You enjoy working as part of a team and are competitive in nature. You want a career with development opportunities and are willing to work hard and prove yourself. About You • Previous successful experience in selling service contracts, • Experience telemarketing/appointment booking, • Confident door-to-door canvassing, • Full UK driving license, • Previous experience selling within waste industry is an advantage, • Successful in Business to Business (B2B) selling, • Confident using MS Outlook, Word and Excel

WebPros is committed to empowering businesses worldwide through cutting-edge solutions in web hosting, billing automation, infrastructure, server management, and online marketing. Since our founding in 2017, we’ve rapidly grown into a global leader, expanding our robust portfolio to include industry-defining brands such as cPanel & WHM, Plesk, WHMCS, SolusVM, NIXStats, XOVI, SocialBee, Sitejet, and Comet Backup. Today, we power 85 million+ websites across 900,000+ servers worldwide, backed by a 600+ strong team of dedicated professionals spanning multiple continents. At WebPros, we embrace a fully remote, borderless workplace with a focus on flexibility, autonomy, and work-life balance. Whether you prefer working from a bustling city hub or a quiet home office, we enable our teams to thrive from anywhere while staying deeply connected through our strong collaborative culture. Hey there, I’m _, the Operations Manager here at WebPros, and your hiring manager. I’ve grown with this company over the last 8 years, starting in a role focused on supporting teams, and gradually taking on broader responsibilities across business operations. That journey has shaped how I lead today: with a deep appreciation for the behind-the-scenes work that enables others to thrive. What excites me most about leading the Operations team is being able to create structure in our growing organization and empowering others to operate with clarity and confidence. Your Role The Operations team supports internal processes across the company, and we’re looking for a detail-oriented, organized, and resourceful Procurement Specialist to support procurement. This role ensures that purchasing workflows run smoothly from request to approval, and stakeholders across the organization get the tools and services they need with full compliance and accountability. Below, you’ll find everything you need to decide if this role is right for you. From our culture and work style to the specifics of the position and hiring process. We believe in transparency, so we’ve put in the effort to give you a real, inside look at what it’s like to work here. Your Impact in the First 180 Days: We don’t believe in endless checklists of requirements. Instead, here’s what success looks like in your first 6 months: • 30 Days:, • Get fully onboarded with our internal tools (e.g. Confluence, Jira, Slack, shared folders), • Familiarize yourself with current procurement and vendor coordination processes, • Meet key cross-functional stakeholders involved in procurement (Finance, Accounting, Legal, Engineering, etc.), • Shadow live procurement cases and observe internal review and approval steps, • 60 Days:, • Begin managing smaller procurement requests independently with little oversight, • Establish working rhythms with Accounting, Legal, and stakeholders, • Identify opportunities to improve the flow of communication and clarity in handoffs, • 120 Days:, • Confidently support complex procurement requests by coordinating between teams, and tracking progress in Jira., • Provide feedback on internal workflows based on real cases, especially where gaps or ambiguities affect turnaround., • Assist with maintaining procurement documentation and updating stakeholders on evolving best practices, • 180 Days:, • Act as a reliable coordination partner for procurement workflows, ensuring vendors are supported and internal processes are followed., • Champion consistent usage of internal tools and guidance, helping stakeholders engage the system effectively., • Collaborate with the Operations team to support future improvements or scale processes as needed. As a fully integrated member of the Operations team, you will play a key role in sustaining and evolving our procurement workflows. You will consistently collaborate across departments to ensure requests move smoothly from intake to execution, while identifying areas where tooling, documentation, and processes can be refined. As volume or complexity increases, you’ll help shape scalable practices that make procurement more accessible and efficient for stakeholders. By 180 days, I expect the individual in this role to be known as the primary procurement resource for US agreements. You’ll thrive here if you: • Are highly organized, resourceful, and thrive in a fast-paced environment, • Think critically and exercise sound judgment when handling complex tasks, • Are passionate about process improvement, • Can comfortably engage with vendors and high-level stakeholders, • Have experience working with global time zones and cross-functional teams, • Bring expert-level understanding of end-to-end procurement, and understand the basics of contract review, • Have proven, hands-on Jira experience, including managing issues, boards, and workflow status transitions, • Have hands-on experience using AI tools in daily work You might struggle here if you: • Prefer working with a perfectly defined process or rigid hierarchy, • Find task management or documentation tedious, • Are uncomfortable juggling multiple stakeholders and shifting priorities, • Require frequent, detailed instructions before you can get started, • Are only comfortable working in a dedicated procurement platform, • Are reluctant to adopt or experiment with AI tools in your workflow How We Work Team Setup & Location: We are a distributed, international team working across the US and Europe. Our current team consists of: • VP of Operations (UK), • Operations Manager (USA), • 2x Operations Project Managers (Bulgaria), • Developer Relations Manager (Bulgaria) We believe diverse backgrounds make stronger operations. Work Style & Communication: We embrace a remote-first and async-friendly work culture rooted in flexibility and autonomy. • We rely on Jira and Slack to collaborate asynchronously across time zones., • The Operations team meets bi-weekly, and we hold bi-weekly 1:1s for direct report check-ins., • The Procurement team meets weekly, to discuss open procurement tasks and workflow improvements. Collaboration & Impact: While the Operations team sits within the Technology organization, our scope touches nearly every department. The Procurement Specialist will support functions and teams across all WebPros. • We partner cross-functionally to co-create scalable processes and inclusive policies., • Team members are encouraged to take ownership, lead initiatives, and shape how we work. Tools We Use: We rely on a practical tool stack to run Operations smoothly: • Jira: Project tracking, intake via Kanban boards, Ops Helpdesk, • AI Tools (e.g., Claude): Data reconciliation, document review, process documentation, and more, • Operations Helpdesk: Customer portal for internal service, • SharePoint: Vendor & contract management, • Confluence: Documentation, • Excel: Budget tracking (budget vs actuals), • Slack: #ops-team and async Our Culture WebPros is built on diversity, not just in principle but by design. We’ve grown through acquiring industry-leading brands, bringing together teams from 42+ nationalities, 20+ countries, and 10+ brands. Instead of enforcing a one-size-fits-all culture, we embrace unique perspectives, different working styles, and localized expertise to drive global innovation. We are a fully remote, async-friendly company where transparency, open communication, and collaborative problem-solving define how we work. Whether you thrive in the fast pace of a startup or the stability of an established product, WebPros offers a dynamic, evolving career journey that you can shape based on your strengths. We are committed to fostering an inclusive, equitable workplace where every team member feels valued, heard, and supported because our diversity is our strength. Compensation & Benefits We believe benefits go beyond just perks. At WebPros, we invest in your growth, flexibility, and well-being, so you can do your best work and build a meaningful career. While we strive to provide equal global benefits for all team members, some may vary by location, and we’ll clarify the details with you during the interview process. • Competitive salary, • Remote-first flexibility: Work from anywhere in US/Europe (or hybrid in available offices)., • Health Insurance: public or private coverage, depending on your location., • Paid Time Off: 20+ days depending on your location., • Learning Support: Udemy subscription & peer learning., • Public Transport & Meal Vouchers: Location-dependent benefits., • Team Culture: Regular team and on-site company events. Your Hiring Experience Hi, I’m _ your Talent Partner at WebPros. I’ll guide you through the interview process, ensuring a clear, transparent, and meaningful experience. Interview Process: • Intro Chat (30 min): An informal chat with Zornitsa, your Talent Partner, designed to get to know you better. We’ll discuss your background, motivations, and career aspirations while providing a clear overview of WebPros, the team structure, and what you can expect throughout the hiring process. This is your chance to ask questions and ensure the role aligns with your professional goals., • Manager Interview (45 min): A chat with Justine, your Hiring Manager, focused on evaluating your skills and experience, communication style, and alignment with the role. This is also a chance to clarify expectations and ask any questions you may have., • Team Interview (75 min): Join your Hiring Manager and 2–3 cross-functional team members or stakeholders you’ll collaborate with in the role. Part of this session is a hands-on exercise: you'll share your screen and work through a realistic procurement scenario. This session explores team alignment, collaboration style, and interpersonal dynamics, while also gathering multiple perspectives on how you’d contribute to the team. Our Commitment to a Diverse & Inclusive Culture: At WebPros, we want every team member to feel excited to bring their full, authentic self to work. Our strength lies in the diversity of our people, with different backgrounds, perspectives, and experiences driving innovation and making us stronger together. We are committed to ensuring equitable opportunities, pay, and support for all employees, regardless of identity, background, or circumstances. We foster a culture of belonging, respect, and psychological safety, where everyone feels valued, heard, and empowered to contribute meaningfully and grow. Discrimination of any kind, including sexism, racism, xenophobia, homophobia, transphobia, ableism, and ageism, has no place here. By embracing differences and championing inclusivity, we create an environment where everyone can thrive. We are looking forward to your application! Best, Justine & Zornitsa

Job Title: Portals Administrator Location: Remote with occasional visits within the LRG Region Brand: LRG About Us: LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company. Job Summary and key responsibilities Key Responsibilities: Portals Management Set up new branches and new users for acquisitions / internal branch & portfolio changes (incl. manual moving of records between branches where required) Facilitate portal invites for acquisitions Set up / remove new starters / leavers on relevant portals Manage password security Maintain training manuals / videos Manage portal enhancement releases to branches and portal users Manage, prepare and releases to business on adhoc basis Notify teams to ensure key documentation / letters prompt or mention portals where necessary Assist in updating, uploading and maintaining new documents, current content, disclaimers etc. on portals Manage, monitor and update P&I Platform is always up to date adding new links and pages as necessary Manage, monitor and update Wiki guidance documents Monitor queries for future enhancement / development Assist in the planning of portal development / projects Constantly review how we can increase portal usage, internally and externally Carry out testing on portal enhancements Monitor and report of portal usage Carry out portal housekeeping as required Ensure portals have up to date branch information at all times Prompt and ensure exposure of portal at all opportunities Daily management of Portal Admin inbox, to include actions, audits and record keeping Manage general user queries generated from the helpdesk Provide reporting from helpdesk tickets logged in order identify training needs or portal development Manage and monitor portal reporting to Directors Portals LRG Portal (Landlord & Tenant) P&I Sharepoint Platform Inventory Hive Depositary Fixflo Inventory Base Additional Platforms where required General Highlight any procedural or policy updates, amendments, queries or discrepancies Implementation, testing, training and monitoring of new company procedures or policies as directed Display and follow good company practices and policies at all times. Complete Training Logs and Staff Induction programs for all training carried out. Assist in establishing a process and procedure for new fields/projects Learning new systems, databases, processes and procedures to confidentially and efficiently deliver these to the business What are we looking for: Lettings or Property Management experience Commercial awareness with excellent stakeholder and negotiation skills Good IT Skills Good creative writing skills Good knowledge of Word and excel Knowledge of Reapit advantageous but not essential NFOPP Qualifications preferred but not essential A natural communicator, able to build strong relationships, with experience in working with multi-functional teams and delivering to tight time-scales Enthusiastic, proactive and adaptable individual able to deal with a diverse and demanding workload Have high organisation skills and the ability to prioritise tasks Excellent time management Excellent interpersonal and communication skills with great attention to detail Ability to learn new processes and be able to effectively deliver these to the business Ability to manage own time and work remotely Ability to be flexible and adapt to be successful in a changing environment Ability to work under pressure in a busy and complex role What we can offer you: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Benefits: Competitive Salary Package Quarterly and yearly awards Salary sacrifice pension scheme Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Ecommerce Assistant / Executive Online Sports Retailer £25,000 - £30,000 Remote role - you will be required to attend a Team meeting every 2 weeks - this will take place in North Manchester Amazon Seller experience essential Our client is an eCommerce business that sells directly to consumers in the UK and International marketplaces and they have experienced steady growth across multiple sales channels in recent years. They are now ready to move forward with ambitious plans to expand our market share both in the UK and overseas. To maximize these opportunities, they are seeking to appoint a proactive Ecommerce Assistant who is eager to make a difference within a fast-paced, small team. This is an exciting opportunity for a motivated individual with experience working within a D2C business, who also possesses creative skills to assist with the design of artwork supporting ecommerce and marketing activities. The successful candidate will assist the Marketing & Product Manager in optimizing listings across multiple marketplaces in the home market and internationally. The ideal candidate will have at least 2 years of experience with Amazon Seller Central, focusing on listing optimization and keyword research. If you have the desire to succeed, then this is a fantastic opportunity for an enthusiastic individual to join a market leader in the sports industry. Key Responsibilities • Conduct keyword research to ensure our branded products are listed and optimised to the highest standards regulations of each marketplace., • Manage and optimize product listings on Amazon Seller Central with some occasional work on additional sale channels., • Create digital assets such as infographics, banners and videos to feature on marketplaces which will enhance the Brand’s visibility and optimise sales., • Assist with the launch of new products worldwide., • Work in accordance with the Company’s pre-defined requirements to ensure a consistent brand identity across all sales channels., • Monitor product listings alongside the Marketing and Product Manager to help produce reports to measure sales performance and make recommendations for improvement., • Conduct regular market research and competitor analysis to ensure our content is in line with industry trends., • Provide support and assistance to customers making enquiries via our helpdesk system. Skills and Experience • Experience within a similar function., • Minimum 2 years of working on Amazon Seller Central (UK and International) plus knowledge of other eCommerce platforms., • Proven experience of listing optimisation and keyword research., • Experience of managing listings in international markets. Knowledge of an additional language would be beneficial but not essential., • Experience of bulk uploads on marketplaces to implement listing and price changes., • Must have a good working knowledge of Microsoft Office - specifically Excel, Word and Outlook., • Ability to create and produce creative artwork using Adobe Creative Suite or Canva., • Strong written and verbal communication skills are essential, with a keen attention to detail. Apply online or for further information contact one of our specialist consultants quoting reference number: NJR15745

IT Support (MSP / Luxury Brands) Loughton - Hybrid £38,000 - £42,000 + Overtime + Company Bonus (1 months pay)+ Progression + Company Benefits Are you an IT Support Engineer from an MSP background looking to join a fast-growing, award-winning support company that works with luxury brands? Do you want to join a tight-knit company which offers comprehensive software training above the fundamentals, a good team culture and has tangible goals and incentives? On offer is the chance to join a business that has gone from strength to strength in the last decade and are now working with blue chip companies and some of the most recognisable names in fashion and offers un-paralleled progression In this role you will be going through support tickets, ensuring SLA's are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. The range of brands you will be liaising and building rapport with offers a fresh approach to every day. The ideal candidate has experience in MSP environment and an technical support background. The job: • Trouble Shooting, • Managing multiple IT Support Tickets, • Ensuring SLAs are met, • Learn from industry experts to upskill yourself The person • MSP Background, • Good communicator, • Commutable to Loughton Reference: BBBH19847 Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation, If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

2nd Line IT Support (MSP/ Luxury Brands) Loughton - Hybrid £38,000 - £42,000 + Overtime + Company Bonus (1 Months' pay)+ Progression + Company Benefits Are you a 2nd Line IT Support Engineer from an MSP background looking to join a fast-growing, award-winning support company that works with luxury brands? Do you want to join a tight-knit company which offers comprehensive software training above the fundamentals, a good team culture and has tangible goals and incentives? On offer is the chance to join a business that has gone from strength to strength in the last decade and are now working with blue chip companies and some of the most recognisable names in fashion and offers un-paralleled progression In this role you will be going through support tickets, ensuring SLA's are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. The range of brands you will be liaising and building rapport with offers a fresh approach to every day, you are able to handle tasks to completion, work independently. The ideal candidate has experience in MSP environment and an technical support background. The Job: • Trouble Shooting, • Managing multiple IT Support Tickets, • Ensuring SLAs are met, • Learn from industry experts to upskill yourself The Person • MSP Background, • Good communicator, • Commutable to Loughton Reference: BBBH19847 Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation, If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Service Desk Analyst 6 Month FTC Full time hours, Mon - Fri Competitive salary Plus Benefits - Please enquire Location: Warwickshire/Remote working (1 day per week onsite) TXP are recruiting for a customer focused Service Desk Analyst who is Midlands based, to start on the 22nd September. This is a superb opening to join TXP on a 6 month fixed term basis; the role will be working at our client's impressive HQ site in Warwickshire 1 day per week, the rest will be remote working. As a 1st Line Support Analyst you will join the busy IT Service Desk, providing customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of incidents and requests, regular written and verbal communication with customers, proactive monitoring of incidents and requests contributing to the development and management of the Knowledge Base and liaising with suppliers, service groups and customers to ensure that agreed service levels are met. Skills/Experience - • Experience in a busy telephone based customer services environment, • 12 - 18 months commercial experience in a 1st line IT service desk/helpdesk role, • Professional and polite telephone manner, • Proven customer service experience, ideally gained in a busy environment, • Experience of MS Office & Lotus Notes, • Demonstrable analytical and problem-solving skills, • ServiceNow - desirable, • Desirable: Some Datacentre/Cloud deployment experience We are TXP. We help businesses and organisations move forward, at pace and at scale. We believe in the transformative power of combining technology and people. By providing consulting expertise, development services and resourcing, we work closely with organisations to solve their most complex business problems. Our work transforms organisations - and we take that responsibility seriously. We focus on success, pursue excellence and take ownership of everything we do. Achieving that level of performance requires an inclusive and supportive working environment. We believe in the power of technology and people, and we help everyone here to succeed. At TXP, you can multiply your potential. If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Netw

Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Net

A leading student accommodation provider is seeking a Helpdesk Supervisor in Bristol. This role involves supervising and mentoring the IT support team, managing vendor relationships, and ensuring efficient ticket resolution. The ideal candidate will have at least 5 years of IT support experience, in

Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Netw

Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Netw

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Role Overview: As a 1st Line Helpdesk Engineer at Arc, you will be the first point of contact for all IT-related queries and issues, playing a crucial role in ensuring the smooth and efficient operation of our internal systems and supporting our users.

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Role Overview: We are seeking a skilled 2nd Line Helpdesk Engineer to provide advanced IT support to our customers, either directly or by handling escalations from the 1st Line Helpdesk team. Address and troubleshoot issues escalated from the 1st Line Helpdesk team.

As we are expanding our team, we’re looking for a Technical Helpdesk Agent to help us make a real difference in the Fintech industry. Ready to join us and shape the future of payments? Let’s make it happen! About the role: As a Technical Helpdesk Agent you will be responsible for ensuring a smoo

Contract type: Permanent Hours: Full time, 37 hours per week Looking to build your HR and payroll career with a trusted and supportive employer? Join HR Connect , part of the Commercial Services Group (CSG) as a HR & Payroll Helpdesk Assistant and play a key role in delivering excellent service to t

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Administrator needed to support hospital teams with administrative tasks, patient records, and data entry.

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Month Fixed Term Contract - Maternity Cover.Your role is key in ensuring a warm welcome, smooth check-in and check-out, and efficient handling of reservations, guest inquiries, and front desk operations.You will embody the values of discretion, professionalism, and service excellence, creating a pos

Please only apply for this role if you have a full driving license and have experience in driving a Van.Van? If so, we are looking for you for this great opportunity with our client based in.As a Warehouse Operative/Van Driver you will be responsible for:.Receiving goods in and checking into the war