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Business Development manager- Jockey Club Experiences, North| Full-Time / PermanentCompetitive salary + Company Car/Car allowance + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.We're looking for...Join Jockey Club Experiences and play a key role in driving business growth across our Northern Jockey Club Racing venues by winning new customers and building strong, lasting client relationships. With a focus on generating new business while nurturing existing accounts, you'll bring our marketing communications solutions to life, unlock new revenue opportunities, and make a direct impact on achieving ambitious commercial targets across the region.We are LevyWe are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.Trusted by some of the world's most iconic stadiums, entertainment venues, and major events - including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London - we bring experiences to life with passion and precision.Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.Business Development Manager- The role• Build, develop, and maintain strong relationships with key clients within the target market to drive sustainable and profitable year-on-year revenue growth.• Identify and secure new leads to expand Conference & Events (C&E) business across Levy Venues.• Support the implementation and delivery of the C&E pro-active sales strategy.• Produce accurate and timely sales reports in line with agreed processes and standards.• Conduct regular business reviews with clients to evaluate market share, performance data, and develop action plans and joint initiatives.•Collaborate with the Levy reactive team to maximise revenue opportunities and promote services.•Plan, organise, and attend corporate familiarisation visits to increase awareness of JCE Venues and the Lime Venues Portfolio (LVP).• Build and maintain strong internal relationships within LVP to grow market share through preferred partnership programmes, with a focus on C&E.• Achieve annual sales targets and key performance indicators (KPIs).• Ensure clear and effective communication of sales activity to all relevant venues, supporting timely and appropriate follow-up actions.What we're looking forExperience in a regional or national sales role within the C&E industry.Knowledge of the Conference & Events industry and bookers within theEnthusiastic, motivational, someone who strives for excellence Sets high personal performance standards.Someone who takes the initiative and drives for results.Has a recognized and verified list of key customers contacts.Sets high personal performance standards.Organised, able to make robust judgments and prioritise.Honest, transparent and consistentGain and hold the respect of others.Have a flexible approach with a "can do" attitude.A good track record of driving world class performanceStrong commercial experienceAbility to monitor and challenge the use of processes.Excellent presentation, communication and relationship building skills.Be passionate about food, beverage and service.What you'll get in returnCompetitive salary with bonus and full company benefits23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase schemeHealthcare & wellbeing: AvivaDigicare, Medicash(dental, optical, therapy treatments)Mental health support: 24/7 Employee Assistance ProgrammeFamily benefits:Enhanced maternity, paternity, and adoption leave.2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leavePerks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym membershipsFinancial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance productsDevelopment opportunities: Professional subscriptions, on going training and structured career pathwaysMeals on duty includedWhy Join Us?Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality.We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.Together, we create unforgettable experiences - and shape the future of hospitality.TPBN1_UKTJ

General Manager | Liverpool |Up to £45,000 + Benefit We are working with a fast-growing, internationally recognised restaurant brand to recruit a General Manager for one of its Liverpool locations. This is an exciting opportunity to join a people-focused business with ambitious UK expansion plans, offering genuine career progression and the chance to be part of a dynamic leadership team. As General Manager, you will take full ownership of the restaurant, leading a high-performing team while driving sales, profitability, operational excellence and exceptional guest experiences. Key Responsibilities Full P&L accountability for the restaurant. Lead, coach and develop a large management and team member population. Drive sales performance and operational standards. Ensure compliance with all health & safety and food safety regulations. Create a positive culture that delivers both strong team engagement and commercial results. Maintain exceptional customer service standards. About You Existing General Manager or experienced Deputy Manager ready to step up. Background within hospitality, restaurants, quick-service restaurants or branded food retail. Strong commercial awareness with a good understanding of P&L management. Passionate about developing people and building high-performing teams. Excellent operational and organisational skills.The Package Salary up to £45,000 Performance bonus Healthcare cash plan Electric car scheme Excellent progression opportunities within a growing business.BBBH36499

We’re looking for a hardworking, driven and passionate candidate to join our team as we continue our growth in 2025, helping our owners to maintain their high quality properties, and to ensure our guests receive the very best customer service whilst staying with us. This is a fantastic opportunity to join one of the fastest growing holiday management companies in the UK. Reporting to the Sales Director you will be an ambitious and energetic individual who will help the business to expand its clientele and be the ambassador for Host & Stay and its brands across Norfolk. You will be front of the company and will have the dedication to create and apply an effective sales strategy. The goal of the Property Consultant is to drive sustainable financial growth through boosting sales and forging strong relationships with clients. The Property Consultant helps the business obtain better brand recognition and financial growth. You will coordinate with company executives and sales & marketing professionals to review current market trends in order to propose new business ideas that can improve revenue margins. The Property Consultant is often the first point of contact a new potential client will have with our company when they are seeking information about what we offer. You will need to build long-standing and successful relationships with clients and have a clear, decisive way of communicating to adapt solutions for different needs on behalf of the clients ensuring our existing owners receive a market leading service to maximise retention. This is a hybrid role, and the successful candidate will work mainly from home and ideally reside locally to the area they will be responsible for. Pay & Rewards: Starting salary will be in line with experience and skill set, with base rate starting from £28k, with the potential earnings of £75k with the bonus structure and a £4k car allowance. • Bonus Structure, • Company Events, • Wellness programme, • Employee Discount, • Company Car, • Health Cash Back Plan, • Death in Service, • Pay Protection And Day to Day? …….. You will be responsible for: Owner and Property Recruitment • In line with the portfolio and recruitment plan, recruit new owners and properties by optimising the conversion of head office leads and the generation of self-sourced leads., • Passionately sell the brand and business negotiating the best commercial terms with property owners in line with company guidelines., • Maximise the commercial ‘opt ins’ with new and existing property owners, improving property margin and commercial success of each property., • Promote the benefits of the dynamic pricing model and provide accurate pricing data., • Promote our property management offering where it is featured to increase penetration across the portfolio., • Work collaboratively with colleagues in our offices to ensure all leads and sales opportunities are maximised. Owner Retention • Build long-term relationships with new and existing customers ensuring every touchpoint delivers a market leading experience and leads to retention., • Carry out owner business review meetings and quality assessments in line with company guidelines and timescales ensuring both the owner and business have the information to maximise the commercial opportunity., • Area and Business Development, • Design and implement a series of engaging & market leading tactical in-resort/territory promotional campaigns, network smartly and intensively undertaking any necessary recruitment activity., • Establish a strong presence in the estate agent and rural community as the face of Host & Stay to be the go to holiday rental agency of choice. To be considered for this role you MUST have the following skills: • Strong negotiation and influencing skills., • Full UK Licence, • Passionate about sales and customer service., • An efficient communicator with a professional and customer orientated approach., • Confident to challenge and approach conversations in the right manner., • Ability to build rapport and build relationships with customers and stakeholders., • Excels at multi-tasking, is organised, and has good time management., • Good commercial and business awareness., • Strong analytical skills to evaluate data and to make recommendations., • Proven working experience as a business development manager, sales executive, or a relevant role., • Proven sales track record., • Experience in cold calling desirable, • Market knowledge., • Being a self-starter is a must., • Be able to work remotely., • Full driving license (if you have a disability, we will explore reasonable adjustments with you). Who is Host & Stay? Host & Stay is based in Saltburn-by-the-sea and provides full-service holiday home property management to over 1100 properties across the UK. Host & Stay was born from a love and passion for property, and a desire to lead the change in an age-old industry. Our vision is simple, to help property owners maximise their income, maximise their returns, and reduce their fees and their hassle. We’re on a mission to make the UK one of the most popular, guest centric holiday destinations in the world – but not at the expense of holiday homeowners paying high management fees and seeing very little, if any return on their investments. We want our customers and communities to succeed and thrive. We have ambitious plans for further growth and impact, and we need the right people to take this leap with us. It may be challenging at times, but you can be assured that it is going to be rewarding and inspiring. After all, we are changing lives, every day, in all that we do. Any Questions? If you have any questions about the recruitment process, or you have access requirements you would like us to be aware of, please contact the Recruitment Team on e: _ - we will be happy to help! We are proud to be a Disability Confident Employer.

GAUCHO are looking for an experienced and passionate Restaurant Manager to join our GAUCHO Liverpool team! The successful candidate will be fully accountable for the restaurant in terms of guest experience, finance, sales growth, legal compliance and team development FOH. The Restaurant Managers work closely with the senior managers to run a smooth and successful operation in terms of finance, product and people. The Restaurant Managers take charge of the controllable lines of the P&L as delegated and delivers the budget (bar stock etc). Training & Benefits • 50% off your food bill at all GAUCHOs, • Referral and length of service bonuses, • Incentive and reward schemes, • Industry Apprenticeship program opportunities and cycle to work scheme, • Career development and training programmes, • Training provided by the Gaucho Academy, • 28 paid annual holidays + options to purchase additional days Key Responsibilities of the GAUCHO Restaurant Manager • Work with the General Manager to execute the plan in place to beat the budget, driving top line sales, • Oversee team objectives and engaging development plans, and executing the succession plan in place, • Drives the Gaucho culture, inspires, guides and educates hourly team members, • Ensures a fully trained team regarding compliance and is personally fully trained, achieving ...

General Manager | Liverpool |Up to £45,000 + Benefit We are working with a fast-growing, internationally recognised restaurant brand to recruit a General Manager for one of its Liverpool locations. This is an exciting opportunity to join a people-focused business with ambitious UK expansion plans, offering genuine career progression and the chance to be part of a dynamic leadership team. As General Manager, you will take full ownership of the restaurant, leading a high-performing team while driving sales, profitability, operational excellence and exceptional guest experiences. Key Responsibilities • Full P&L accountability for the restaurant., • Lead, coach and develop a large management and team member population., • Drive sales performance and operational standards., • Ensure compliance with all health & safety and food safety regulations., • Create a positive culture that delivers both strong team engagement and commercial results., • Maintain exceptional customer service standards. About You • Existing General Manager or experienced Deputy Manager ready to step up., • Background within hospitality, restaurants, quick-service restaurants or branded food retail., • Strong commercial awareness with a good understanding of P&L management., • Passionate about developing people and building high-performing teams., • Excellent op...

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS • An achievable 30% bonus scheme - paid quarterly, • An additional Secret Shopper bonus worth up to £2,000, • High Performer Awards and Bonus's, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 33 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Private medical via Vitality, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your payOTHER AWESOME PERKS, • Days out and social events, • Invite to the annual General Manager conference, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeAS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR, • Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area, • Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity, • Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers, • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs, • Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline, • Responsible for managing any HR issues while also being able to reward and recognise when needed, • Demonstrate close attention to detailWHAT YOU BRING TO THE TABLE, • Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business., • Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews., • Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality., • Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline., • Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS, • Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office, • Five Guys isn't just a job - it can be a career!, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us

F&B Supervisor Holiday Inn London Kensington High Street are looking for a F&B Supervisor. As a Food & Beverage Supervisor, you will support the smooth operation of the hotels restaurant by leading the team to deliver exceptional service standards. You will supervise daily F&B activities, ensure guest satisfaction, and maintain high standards of quality, safety, and operational efficiency. Key Information: Role: F&B Supervisor Salary: £27,040 P.A + Benefits Working hours: 40 hrs weekly Address: Wrights Lane, London, W8 5SP In return we offer: Social Events, Wellbeing and Team Activities Training and development Complimentary meals prepared for you by our chefs Discount on Accommodation worldwide and 50% Food and Beverage Outlets Recommend a Friend Scheme And many more Job overview To provide a consistent professional approach to all customers through the highest standards of product and service. To actively contribute to meeting and exceeding sales targets and profit margins. Main responsibility as customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs. To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. A restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience. Duties and responsibilities Costs and efficiency: To minimise wastage at all opportunities Time and manpower are appropriately allocated to planned work routines optimising efficiency and productivity To actively promote an energy efficient culture throughout the department All departmental resources are monitored and controlled in line with departmental objectives Customer relations: To liaise positively with the guest ensuring all their needs and requirements are met To ensure product knowledge on Hotel products and services is up-to-date at all times To respond in a pro-active manner to guest feedback for positive and negative comments To feedback to the sales teams in a constructive manner for service improvements To ensure personal and Team presentation is of the highest standards at all times to project a professional image to customers To support the Manager with a system of Quality Standards to ensure the Team is providing a consistent approach to customer service within the department Operational requirements Restaurant Supervisor Responsibilities: Screening, interviewing, hiring, and training restaurant staff. Managing restaurant staff's work schedules. Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained. Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations. Checking in on dining customers to enquire about food quality and service. Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked. Monitoring the restaurants cash flow and settling outstanding bills. Reviewing customer surveys to develop and implement ways to improve customer service. Resolving customer complaints in a professional manner. To prepare restaurant as required to the correct standard To ensure all equipment is correctly installed and in good working order To adhere to all Health and Safety Requirements as required by the Hotel To be responsible to the prompt and efficient delivery of refreshments and meals as required by the customer To ensure the cleanliness of the department is maintained through the allocation of the duties and cleaning rosters To be responsible for the set-up, running and clearing of an event as required. To serve at private dinner functions To adhere to the requirements of the Data Protection Act at all times Computerised and manual storage systems are maintained in line with the Hotel procedures To adhere to all the requirements under the Food Hygiene and Liquor Regulations To ensure all maintenance issues are reported according to the Hotel procedures To undertake tasks in other departments when required Team Requirements To allocate tasks within the shift to ensure all operational requirements are met To maintain regular and effective communication within the Team by attending daily briefing sessions and departmental meetings as required To identify training needs throughout the department communicating with the Manager to meet the training need To provide coaching and on-the-job training as identified, especially for new employees To create an environment which promotes employee morale and encourages the Team to have high levels of productivity To ensure all Hotel personnel policies and procedures, and employment law are observed at all times TPBN1_UKCT

Assistant Bar Manager Holiday Inn London Kensington High Street are looking for a Assistant Bar Manager. As an Assistant Bar Manager, you will support the daily operation and management of the hotel bar, ensuring an exceptional guest experience through outstanding service, quality beverage offerings, and efficient operations. You will assist in leading the bar team, maintaining high standards of service, and supporting the achievement of departmental targets while creating a welcoming and professional environment for guests. Key Information: Role: Assistant Bar Manager Salary: £30,000 P.A + Benefits Working hours: 40 hrs weekly Address: Wrights Lane, London, W8 5SP In return we offer: Social Events, Wellbeing and Team Activities Training and development Complimentary meals prepared for you by our chefs Discount on Accommodation worldwide and 50% Food and Beverage Outlets Recommend a Friend Scheme And many more Job overview To provide a consistent professional approach to all customers through the highest standards of product and service. To actively contribute to meeting and exceeding sales targets and profit margins as well as supporting the Head of Department in managing the team. Duties and responsibilities Business Acumen: To promote sales awareness at all times throughout the team. To take an active role in the promotion of the F&B Outlets both internally and externally. To take pro-active steps to maximize volume within the department in line with the sales strategy of the HI London Kensington High Street. To provide information on forecasted sales when required. To ensure all revenue is captured through effective and efficient accounting methods within the department. To ensure all team members can up-sell the hotels products and services. Costs and efficiency: To minimise wastage at all opportunities. To take joint responsibility for wage management for the team and to assist with providing a forecast on projected wage costs. Time and manpower are appropriately allocated to planned work routines optimising efficiency and productivity. To actively promote an energy efficient culture t hr oughout the department. All departmental resources are monitored and controlled in line with departmental objectives. To manage control measures is in place for breakages. To be responsible for the control and management of the department during shift coverage, ensuring that the department achieves gross profit percentages. To ensure that the stock is controlled. To place orders whenever necessary in order to have a good par level of stock. To ensure cash/accounting procedures are followed by all team members. To ensure that all billing processes, including end-of-shift procedures are completed according to accounting rules. Customer relations: To provide a friendly and efficient customer service for all guests. To solicit and respond to guest feedback for positive and negative comments in a pro-active manner. To ensure personal and team presentation is of the highest standards at all times; to project a professional image to customers. To follow a system of quality standards to ensure the team is providing a consistent approach to customer service within the department. To provide a convivial and relaxing atmosphere in the department. Operational requirements: To ensure a smooth, efficient and professional running of the shift. To ensure all the staff are knowledgeable on both food and beverage products and special promotional menus. To ensure management team maintain computerised POS systems and ensure staff are fully trained to operate efficiently. To liaise with kitchen on day-in day-out operations. To adhere to all the requirements under the Food Hygiene regulations and Liquor Licensing Acts. To ensure all maintenance issues are reported according to the hotel procedures. To take responsibility for stock within the Bar and action any short falls accordingly. To adhere to all Health and Safety requirements as required by the hotel. To promote safe working practices within the department. To adhere to the requirements of the Data Protection Act at all times. Team Requirements: To manage rotas, timesheets and payroll in general as per the hotel requirements. To maintain regular and effective communication within the team at all levels by holding daily briefing sessions and departmental meetings. To attend management meetings as required. To identify training needs t hr oughout the department and the means to fulfil them. To ensure SOP training is completed. To provide coaching and on-the-job training as identified. To liaise with F&B Outlet Manager and Human Resources for training requirements as appropriate. To create an environment which promotes employee morale and encourages the Team to have high level of productivity. To conduct performance reviews as required t hr oughout the team. To assist in the recruitment process in accordance with company procedures, best practice and legal requirements. Feedback to the team members is given through an appraisal process following targets and personal development plans. To ensure all hotel personnel policies, procedures are observed at all times. Key performance indicators: Sales Targets Gross profit percentage Stock results Customer feedback Team success Labour turnover Staff Responsibilities: To ensure that there are appropriate professional standards of behaviour in the department. To manage attendance, sickness/absence and team discipline. To promote teamwork within the department and with other departments. To actively engage in your own personal development to benefit the business and improve your personal skills. To give both internal and external customers quality service. Training/Health & Safety: To assist in the responsibility of all training issues relevant to the Food & Beverage department function in accordance with company policy and legal requirements. To participate in cross/multi skilled training within your department or other departments as deemed appropriate by your manager. To ensure that the Standard Operating Procedures are used. To ensure your training records are kept up to date. To ensure you attend all (statutory) training as required. To report any accidents, emergencies and complaints to your manager. To report any faulty equipment or lack of source to your manager. To attend any meetings and training sessions as required by management. To arrive for duty in accordance with the department rota and dressed in accordance with the Hotel standards. To be fully conversant with: The Hotel Fire Procedure. The Hotel Security Procedure including "Bomb" Procedure. The Hotel/Company Health and Safety Policy and Procedures. Short term and long-term Hotel promotions. The Hotel Complaint Procedure Occasional Duties: Assist in other departments during emergencies or as deemed necessary by the Hotel Manager. Carry out other duties/tasks outside normal routines but within the overall scope of the job. TPBN1_UKCT

Maya Blue Wellness Centre Assistant Wellness Manager We are looking for a talented and passionate Assistant Wellness Manager to join our exclusive Maya Blue Wellness Centre at the Titanic Hotel, Liverpool. This is an exciting opportunity for an ambitious individual ready to support the leadership and day-to-day success of a luxury wellness destination. Benefits include: Free parking, meals whilst on duty, 50% discount in Food & Beverage outlets, Friends & Family room rates, employee assistance programme, death in service benefit, employee and management annual awards, employee of the month awards, manager of the month awards, staff appreciation week, Summer staff party, long service awards, training, development and appraisals, recommend a friend bonus, company pension provision, departmental incentives. The Titanic Hotel Liverpool is all about the restoration of one of our citys most historic and iconic buildings. It forms part of the Stanley Dock Village development overlooking the waters of Stanley Dock. The hotel is of unequalled proportion in size, service and style. Hotel Facilities include: The hotel has 153 bedrooms, the smallest room being 56 sq. metres. Our bedroom types are Classic, Superior and Presidential Suites. We have Stanleys Restaurant & Bar, which has 140 covers, along with the Rum Bar, our Cocktail & Coffee Lounge. Our Wellness Centre features a Thermal Suite with 10 treatment rooms, relaxation room, sauna, sanarium, steam room, foot baths, experience shower and a fully equipped gym. About the Role As Assistant Wellness Manager , you will support the Wellness Operations Manager in ensuring the smooth and efficient running of the Wellness Centre. You will play a key role in maintaining exceptional service standards, supporting team development, and delivering an outstanding guest experience. You will assist in overseeing daily operations across all wellness facilities including treatment rooms, pool, gym and relaxation areas, ensuring the highest levels of cleanliness, presentation and service at all times. You will help monitor departmental performance, support financial controls, and contribute to achieving revenue targets and profitability. You will also assist in managing guest feedback, ensuring continuous improvement across services and programmes, and stepping in to lead shifts and operations when required. This role offers an excellent opportunity for career progression within a highly regarded team known for its commitment to training, development and internal advancement. What we are looking for: We are seeking a highly motivated individual with experience in a similar or supervisory role within a luxury spa or wellness environment. Confident communicator with strong interpersonal skills Passionate about wellness and delivering exceptional guest experiences Minimum 12 years experience in a luxury spa or wellness environment Experience supporting team leadership, training or supervision Proactive, organised and solution-focused approach Strong attention to detail and commitment to high standards Basic understanding of KPIs, targets and operational performance Familiarity with spa management systems such as Premier Spa, Journey or similar Additional skills required: Strong team support and leadership skills Excellent customer service and selling skills High level of professionalism and personal presentation Ability to remain calm and effective under pressure Empathy and a supportive approach to colleagues Confidence when interacting with guests, including high-profile clientele A warm, engaging and professional personality All applicants who are offered employment will need to provide satisfactory references and proof of their right to live and work in the UK before their appointment is confirmed. TPBN1_UKCT

Food & Beverage Manager Wirral | £45,000 + Performance Bonus | Full-Time Lead a thriving hospitality operation where food, drink, service and entertainment come together. Hospitality Hunters is delighted to be recruiting on behalf of a well-established leisure and hospitality business on the Wirral. This is an exciting opportunity for an experienced Food & Beverage Manager to take ownership of a busy operation that combines a high-volume restaurant and bar with a popular leisure destination. Every day is different, with a steady flow of customers, multiple revenue streams and a business that prides itself on delivering exceptional guest experiences. If you enjoy leading people, driving standards and making commercial decisions that directly impact performance, we'd love to hear from you. The Role Reporting to senior management, you will be responsible for the day-to-day operation of the food and beverage department, ensuring every guest receives outstanding service while maintaining strong financial performance. You'll lead from the front, motivating your management team and staff, ensuring the operation runs smoothly during both busy trading periods and quieter times. Key Responsibilities Lead, inspire and develop the food & beverage team. Deliver exceptional customer service and guest satisfaction. Manage daily restaurant and bar operations. Drive food and beverage sales while controlling costs. Recruit, train and coach team members. Manage rotas, labour costs and staffing levels. Monitor stock control, ordering and supplier relationships. Maintain excellent food safety, health & safety and licensing compliance. Work closely with senior management to achieve business objectives. Ensure consistently high presentation and operational standards across the venue. We're Looking For You will ideally have experience in one or more of the following: Food & Beverage Manager Restaurant Manager Hospitality Manager Operations Manager Deputy General Manager General Manager within hospitality You'll also bring: Strong leadership and people management skills. Experience managing busy hospitality operations. Commercial awareness and financial understanding. Confidence managing KPIs, labour costs and stock control. Excellent communication and organisational skills. A hands-on management style. A passion for delivering exceptional customer experiences. Flexibility to work across a seven-day operation. Salary & Benefits £45,000 basic salary Performance-related bonus Excellent career progression opportunities Supportive senior management team Long-term career with a growing hospitality business Full-time permanent position Apply Now If you're an ambitious hospitality professional looking for your next challenge and want to manage a fast-paced food and beverage operation where no two days are the same, we'd love to hear from you. Apply today with your CV, and one of the Hospitality Hunters team will be in touch for a confidential discussion. Hospitality Hunters Connecting exceptional hospitality professionals with outstanding employers. TPBN1_UKCT

Titanic Hotel, Stanley Dock, Liverpool is all about the restoration of one of the citys most historic and iconic buildings. As a World Heritage site it forms part of the Stanley Dock development overlooking the waters of Stanley Dock. The hotel has 153 stylish and spacious bedrooms, unique event space West Bay, Stanleys Bar and Grill, Rum Bar, Maya Blue Wellness and adjoining the incredible Rum Warehouse. We are recruiting for a highly experienced Restaurant Manager for the Titanic Hotel. Who we are looking for: We are looking for an experienced and passionate Restaurant Manager to lead the day-to-day operations of our busy hotel restaurant, Stanleys Bar and Grill. This is an exciting opportunity for a hands-on leader who is committed to delivering exceptional guest experiences, developing high-performing teams, and driving commercial success. Working closely with the Food & Beverage Services Manager, Executive Chef, and wider hotel team, you will ensure outstanding service standards while managing staffing, financial performance, and operational excellence. About The Role: As Restaurant Manager, you will lead the day-to-day operation of our restaurant, ensuring every guest enjoys an exceptional dining experience while maintaining the highest standards of service, quality, and hospitality. You'll inspire and develop your team, oversee staffing and service delivery, manage costs and performance, and work closely with the kitchen and wider hotel departments to achieve both operational and financial goals. This is a hands-on leadership role suited to someone who thrives in a fast-paced environment, leads by example, and is passionate about creating memorable guest experiences. What we offer? A Competitive Salary & Pension. We offer staff (of all levels) a range of benefits. Once you have completed your 3 month probationary period, you will have access to 50% discount on food & beverage and competitive staff room rates to enjoy with your friends and family. Free staff meals on duty. We also run an Employee of the Month scheme, Long Service Awards and all of our employees are enrolled into the Hospitality Action Employee Assistance Programme. The Titanic Hotel, Liverpool aims to provide a working environment that is enjoyable and unique! If you feel you have the skills and experience listed above, please apply by sending your CV and covering letter via the apply button below . Please note: we can only accept applicants from those eligible to live and work in the United Kingdom. Important note: Please only apply if you have the required experience for this position. TPBN1_UKCT

Assistant Club Manager Holiday Inn London Kensington High Street are looking for a Assistant Club Manager. As an Assistant Health Club Manager, you will support the daily operation and management of the hotels Health Club, ensuring an exceptional experience for members and hotel guests. You will assist in leading the team, maintaining high service standards, and ensuring the smooth running of all leisure, fitness, and wellness facilities. The role requires a proactive, customer-focused approach with strong operational and leadership skills. Key Information: Role: Assistant Club Manager Salary: £42,500 P.A + Benefits Working hours: 40 hrs weekly Address: Wrights Lane, London, W8 5SP In return we offer: Social Events, Wellbeing and Team Activities Training and development Complimentary meals prepared for you by our chefs Discount on Accommodation worldwide and 50% Food and Beverage Outlets Recommend a Friend Scheme And many more Purpose of the role To assist the Health Club Manager in retaining and increasing club membership t hr ough the operation of a profitable, clean and safe facility To assist in every aspect of managing the club with a hands-on attitude, fully deputising for the Manager in his or her absence. Duties and responsibilities Maintain regular communication with the Health Club Manager in order to ensure the overall upkeep and cleanliness of the club. In the absence of the Manager, complete an audit and walk t hr ough of the facility at least once a day and be completely up to date with all operational issues Handle any member complaints before they escalate in an order to maintain member satisfaction and retention, passing them on to the Manager where necessary Participate in or hold meetings with all levels of club staff, in order to ensure key activities are carried out effectively Screen all users of the club using an approved lifestyle questionnaire and assess their physical condition Prescribe individual based exercise programmes, monitoring and reviewing as required Maintain member portfolio records Assist in the reviewing of all club level management reports in order to effectively monitor club performance, Company budgets or Company averages and relate necessary information to the Manager and club staff t hr ough ongoing meetings and training sessions. The primary focus includes, but is not limited to, the following: staffing budgets, club audit reports, membership retention and development, revenue results, refund reports, overall sales figures Assist in the maintenance of an accurate current and potential client base for the purpose of communicating future offers and facilities Ensure the privacy of clients by ensuring that information is not divulged to any other than the relevant parties, as per the Data Protection Act 1988 Maintain all necessary records and documents legibly and neatly Prepare accurate and timely reports as required Ensure personal presentation and quality of work is of the highest standards at all times Ensure product knowledge on hotel products and services is up-to-date at all times Work on a shift basis as required in order to ensure effective management during opening hours Undertake any other duties as may reasonably be requested by the Health Club Manager Sales and Revenue Assist the Manager in activities to locate potential new business t hr ough the appropriate media Ensure all opportunities are taken to promote products to customers and to increase the membership base Assist in analysing club statistics and competitor analysis in-line with both the club and the hotel business plan on a daily, weekly and monthly basis Ensure monthly direct debit payments are monitored and uploaded t hr ough the BACS system in accordance with the sales process.Administratively this requires rejections to be chased and memberships put on hold until payment has been received Monitor membership renewals, suspensions and cancellations and take action as appropriate Health & Safety, Human Resources & Training Hold, or be working towards, relevant fitness and lifeguard qualifications Assist the manager in undertaking and reviewing risk assessments, method statements and safe working practices as required, usually at six monthly intervals Have an understanding of the Health & Safety implications and legislation involved in the clubs operation, particularly in relation to COSHH and the specific chemicals used in the club Implement and maintain effective emergency procedures in all relevant areas, ensuring that all staff are trained and competent in dealing with an emergency situation Clearly understand the qualifications required for each role within the club and the legislative implications Liaise with Human Resources in order to recruit, hire, train and develop new staff members, who will contribute to the future growth of the Company. Team development is a key management function, which requires constant attention. This includes utilising regular training and appraisal systems and other tools prepared by the Human Resources team Provide support and coaching to new team members Attend training sessions and networking events and in order to maintain and improve personal professional capabilities in all areas of club management Assist in the administration and implementation of all Company policies, procedures and philosophies in conjunction with the Human Resources team and relevant employment legislation Maintain effective administrative procedures in these areas including wage forecasts, timesheets and training records Working Relationships Maintain at all times a good liaison and working relationship with colleagues and clients To support the Health Club and Spa Manager in the effective running of the Health Club To ensure the Health Club is clean at all times and all records updated To implement all Health and Safety procedures and ensure all staff are following them To implement all cleaning rotas as per normal operating practices To lifeguard the pool as and when required To carry out the Duty Manager role and shift patterns as per role To train all staff regarding in house induction Ensure COSHH is kept up to date and relevant training is performed for Health Club and Spa To cover Reception duties To perform tours and promote the Health Club facilities when required To work closely with the hotel Maintenance team for any maintenance / repair requirements To understand the Health Club and Spa system and assist on membership administration. To carry out and oversee pool and plant tests as required. To monitor and interact with all gym and Health Club users To write relevant programmes for gym users To assist with the organisation and running of exercise classes Supervising swimming activities at the aquatic centre and making sure that safety procedures, guidelines and policies are followed. Warning of unsafe activities and enforcing water safety policies and pool regulations. Providing first aid in the event of injury, rescuing swimmers in danger or distress and administering Cardiopulmonary Resuscitation (CPR) or artificial respiration, if necessary. Assessing conditions for safety and coming up with an action plan for aquatics emergency. Inspecting pool equipment, facilities and water to make sure they are usable and safe. Instructing or assisting classes To ensure customer supplies and accessories are replenished as required. To ensure that Lost property is reported inline with Hotels Policy To ensure that maintenance issues are communicated to a Hotel Manager To attend training and departmental meetings as requested. To follow all health, safety and hygiene requirements when undertaking tasks throughout the Hotel To take care of all Hotel equipment required to carry out duties and to report defects immediately To report immediately any matters concerning the Security of the Hotel to a Senior Manager on duty. To ensure that all Health & Safety hazards found in Guest Areas (corridors, staircases etc.) are reported immediately to a Senior Manager To ensure that all accidents are reported to a Security Officer/Manager. To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. To ensure all provided work tools / equipments are well maintained and in proper functional order. To ensure safety and return of all keys, in his/her possession. To ensure that a job of the day is completed in every area daily. To minimise wastage at all opportunities. Key performance indicators Product knowledge Maintenance and improvement of hotel procedures Quality of training given to employees Customer retention and development Staff retention and development Quality of audit and administrative procedures TPBN1_UKCT

Lifeguard Holiday Inn London Kensington High Street are looking for a Lifeguard. As a Lifeguard, you will be responsible for ensuring the safety and wellbeing of all guests using the hotel's swimming pool and leisure facilities. You will maintain a safe, clean, and welcoming environment by supervising pool activities, enforcing health and safety regulations, and responding promptly to emergencies. You will also provide excellent customer service, ensuring guests enjoy a safe and enjoyable leisure experience. Key Information: Role: Lifeguard Salary: £12.71/hr + Benefits Working hours: Casual Address: Wrights Lane, London, W8 5SP In return we offer: Social Events, Wellbeing and Team Activities Training and development Complimentary meals prepared for you by our chefs Discount on Accommodation worldwide and 50% Food and Beverage Outlets Recommend a Friend Scheme And many more Purpose of the role To monitors and supervises aquatic activities, including overseeing swimmer safety, rescue operations and staying alert to changing water conditions To ensure that the Health Club brand is perceived by our trade partners and customers alike as the leading, highly desirable place; To promote a positive perception of the company at all times both internally and externally. Duties and responsibilities Supervising swimming activities at the aquatic centre and making sure that safety procedures, guidelines and policies are followed. Warning of unsafe activities and enforcing water safety policies and pool regulations. Providing first aid in the event of injury, rescuing swimmers in danger or distress and administering Cardiopulmonary Resuscitation (CPR) or artificial respiration, if necessary. Assessing conditions for safety and coming up with an action plan for aquatics emergency. Inspecting pool equipment, facilities and water to make sure they are usable and safe. Supervising and assisting in cleaning equipment and facilities. Opening and closing the pool each day, depending on schedule and hours. Instructing or assisting classes in fundamentals of swimming Resolving scheduling conflicts to make sure the pool environment is safe. To ensure customer supplies and accessories are replenished as required. To ensure that Lost property is reported inline with Hotels Policy To ensure that maintenance issues are communicated to a Duty Manager on duty. To attend training and departmental meetings as requested. To follow all health, safety and hygiene requirements when undertaking tasks throughout the Hotel To take care of all Hotel equipment required to carry out duties and to report defects immediately To report immediately any matters concerning the Security of the Hotel to a Duty Manager on duty. To ensure that all Health & Safety hazards found in Guest Areas (corridors, staircases etc.) are reported immediately to a Duty Manager To ensure that all accidents are reported to a Duty Manager on duty. To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. To ensure all provided work tools / equipments are well maintained and in proper functional order. To ensure safety and return of all keys, in his/her possession. To ensure that a job of the day is completed in every area daily. To minimise wastage at all opportunities. Customer Relations Demonstrate service attributes in accordance with industry expectations and company standards to include: Being attentive to guests Accurately and promptly fulfil guests requests Understand and anticipate guest needs Maintain a high level of knowledge which will enhance the guests experience Demonstrate a service attitude that exceeds expectations Take appropriate action to resolve guest complaints Key performance indicators Attention to details Someone who is passionate about exceeding guest expectation Confident team player who can create and maintain a positive attitude with a CAN-DO mentality Team player Ability to work to strict timescales Comfortable to work in a high pressurised environment Ability to smile at all times This role requires an element of manual handling NPLQ qualification TPBN1_UKCT

Job Ref: DAL5499 Branch: Maldron Hotel Liverpool Location: Maldron Hotel Liverpool, Liverpool Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 23/07/2026 Closing date: 23/08/2026 Perfectly positioned in the vibrant city centre, Maldron Hotel Liverpool places you right at the heart of the action. Just minutes from iconic landmarks, cultural venues, and major attractions, our team enjoys the best of what the city has to offer. From world-class concerts and sporting events at the M&S Bank Arena to the historic charm of the Royal Albert Dock, there's something for everyone just steps away. Shopping enthusiasts can explore Liverpool ONE, while music lovers can walk in the footsteps of The Beatles with famous sights nearby. Join us and be part of a workplace where city life meets opportunity. Food & Beverage Supervisor Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you along the way. We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group! Reporting to the Food and beverage Manager, the Food & Beverage Supervisor will provide at all times a friendly and efficient service to the hotel guests. Benefits Free employee meals on duty 50% Off F&B in all properties €/£60 employee rate on rooms for all Dalata-owned hotels 30% off the Friends & Family rate Extra AL day for every year worked (5 extra days to a maximum of 5 days) Employee Assistance Programme. Cycle to Work Scheme/Transport Schemes Pension access (Ask your HR Manager for local pension information) Development Opportunities through our Dalata Academy- support your career journey Staff Appreciation Initiatives, fun team-building activities and regular charity events What You Will Do: Operate Food & Beverage service according to standard operating procedures (SOPs). Ensure timely setup and ongoing maintenance of Food & Beverage areas. Maintain cleanliness and tidiness in all Food & Beverage areas. Control heating, lighting, and music/TVs to create a comfortable atmosphere. Provide efficient and friendly service to guests at all times. Maximize sales through effective upselling. Complete daily SOP checklists to uphold staff training standards. Execute daily and weekly cleaning checklists to ensure high hygiene standards. Oversee smooth and efficient breakfast service, ensuring high-quality food presentation and exceptional guest satisfaction. Lead, motivate, and train the breakfast team to provide friendly, efficient service and create a positive guest experience. What You Will Need: Previous hotel experience in a 3/4 star hotel property is desired but not essential. Previous experience in a high-volume/fast-paced environment. Fluent English and excellent communication skills. Micros Experience would be preferable Flexible and available to work a variety of shifts, including midweek and weekends. A good team player Are hardworking and dedicated to their role About U s Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight when you are completing your application process. Perfectly positioned in the vibrant city centre, Maldron Hotel Liverpool places you right at the heart of the action. Just minutes from iconic landmarks, cultural venues, and major attractions, our team enjoys the best of what the city has to offer. From world-class concerts and sporting events at the M&S Bank Arena to the historic charm of the Royal Albert Dock, there's something for everyone just steps away. Shopping enthusiasts can explore Liverpool ONE, while music lovers can walk in the footsteps of The Beatles with famous sights nearby. Join us and be part of a workplace where city life meets opportunity. TPBN1_UKCT

Bar Manager Holiday Inn London Kensington High Street are looking for a Bar Manager. As a Bar Manager, you will be responsible for the overall management and operation of the lobby lounge bar and in-house Starbucks Cafeensuring exceptional guest experiences through outstanding service, high-quality beverages, and efficient team performance. You will lead the bar team, maintain operational standards, drive revenue opportunities, and ensure compliance with hotel policies, licensing regulations, and health and safety requirements. Key Information: Role: Bar Manager Salary: Unspecified Working hours: 40 hrs weekly Address: Wrights Lane, London, W8 5SP In return we offer: Competitive salary plus benefits and Tronc. Opportunities for career development within a commercial and ambitious brand. Social Events, Wellbeing and Team Activities Complimentary meals prepared for you by our chefs Discount on Accommodation worldwide and 50% Food and Beverage Outlets Recommend a Friend Scheme And many more Job Overview: Responsibilities: Manage daily operations of the lobby lounge bar and in-house Starbucks Cafe,including staffing, inventory management, and quality control. Lead a team to deliver outstanding customer service and memorable guest experiences. Foster a culture of teamwork and collaboration among baristas, bartenders, and serving staff. Implement and maintain high standards of service, cleanliness, and safety in both bar and cafe areas. Develop and execute innovative beverage and food offerings that align with brand standards and guest preferences. Ensure compliance with licensing laws, regulations, and safe serving practices. Handle guest inquiries, concerns, and complaints promptly and professionally. Work closely with the Food & Beverage Manager to achieve financial goals and maintain cost control. Recruit, train, and develop team members to enhance their skills and career progression. Collaborate with the marketing team to promote bar and cafe offerings and drive revenue. Requirements: Previous experience in a similar role, preferably in a high-end hotel orindependent cocktail bar/brasserie setting. Exceptional customer service skills with the ability to resolve issues diplomatically. Strong leadership qualities with a magnetic personality that inspires the team. Knowledge of licensing laws, regulations, and safe serving practices. Flexibility to work nights, weekends, and holidays as required. Excellent communication and organizational skills. High level of integrity and accountability. TPBN1_UKCT

Pastry Demi Chef de Partie *Luxury Hotel* What's in it for you from day one: £32,000 OTE per annum, plus other exciting perks and benefits! Holiday allowance starting at 28 days and increasing with length of service to 36 days. Nutritious free meals on duty. Award winning L&D programmes, with over 80 individual courses available, from foundation skills to leadership skills. Excellent development opportunities with 80% of our managers being home-grown. Two paid volunteering days each year, so we can give back to our communities. Access to the Employee Assistance Programme through our partners at Hospitality Action. Monthly tea parties and annual social events, including boat parties and festive events for your little ones. Complimentary quality uniform and dry-cleaning services. What's in it for you later: Vibrant hotel recognition events and hotel-based incentives, including Employee of the Month and Manager of the Quarter. Enhanced maternity pay of 13 weeks, fully paid. Enhanced paternity pay of 2 weeks, fully paid. £800 baby payment to support you and your baby with the essentials. Fantastic recommend a friend bonus scheme worth up to £600. Cross-departmental training available within your property, because we know you're a curious individual. 50% off on food and 25% off on beverages in selected Red Carnation Hotels F&B outlets. Discounted accommodation rates at Red Carnation Hotels in the UK, Ireland, Guernsey, Geneva, and South Africa! We are currently recruiting a passionate Demi Chef de Partie Pastry to join the culinary team at our luxury hotel. This is a full-time position, ideal for someone with experience in a four or five-star hotel or fine dining environment, looking to grow and develop their pastry skills in a supportive, high-standard kitchen. You will report directly to the Pastry Chef and Executive Head Chef. Location: The Milestone Hotel & Residences Employment Type: Full-time, permanent Working Pattern : 5 days on 2 days off Key Responsibilities of a Demi Chef de Partie Pastry: Assist in the daily preparation and service of pastry and desserts. Support the Pastry Chef and Chef de Partie in running the section efficiently. Contribute to the creation of desserts for la carte, banqueting, and afternoon tea. Maintain high standards of consistency, quality, and presentation. Always ensure cleanliness and organisation of your section. Follow stock rotation procedures and assist with stock checks. What are we looking for? Previous experience in a pastry role within a fine dining or luxury hotel environment. A foundation in classical and contemporary pastry techniques. A creative eye for detail and a desire to learn and grow. Strong work ethic, time management, and kitchen organisation. Ability to work efficiently under pressure as part of a team. A positive and proactive attitude toward development and guest satisfaction. Commitment to high hygiene standards and safe food handling. Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the Right to Work in the UK. TPBN1_UKCT

Bar Supervisor Holiday Inn London Kensington High Street are looking for an experienced and motivated Bar Supervisor to oversee the daily operations of our Hotel Bar, Lounge, and Starbucks. You will lead the team to deliver exceptional guest service, maintain high food and beverage standards, maximise sales, and ensure smooth day-to-day operations. The ideal candidate will have strong leadership skills, excellent customer service, and a passion for hospitality in a fast-paced hotel environment. Key Information: Role: Bar Supervisor Salary: £13/hr+ Benefits Working hours: 40 hrs weekly Address: Wrights Lane, London, W8 5SP In return we offer: Social Events, Wellbeing and Team Activities Training and development Career development and salary reviews Uniform (Laundry / Dry Cleaning for Uniform) Meals Provided on Duty Recommend a Friend Scheme Job Summary The Bar Supervisor is responsible for the day-to-day operation of the Hotel Bar, Starbucks, and Lounge, ensuring exceptional guest service and the highest standards of food and beverage quality. The role supports the Food & Beverage management team in achieving sales and profitability targets while leading, motivating, and developing the team to deliver an outstanding guest experience in line with hotel brand standards. Duties and Responsibilities Supervise the daily operations of the Hotel Bar, Starbucks, and Lounge, ensuring smooth and efficient service. Deliver and maintain exceptional customer service, promptly resolving guest enquiries and complaints. Lead, motivate, and support the team to achieve departmental objectives and maintain high service standards. Promote sales initiatives and encourage upselling of food, beverages, and hotel services to maximise revenue. Monitor stock levels, oversee stock rotation, minimise waste, and assist with ordering to maintain appropriate inventory levels. Ensure accurate cash handling, billing, and end-of-shift reconciliation procedures are followed. Maintain high standards of cleanliness, presentation, and hygiene throughout all outlets. Ensure compliance with food safety, health and safety, licensing regulations, and hotel policies and procedures. Conduct daily team briefings and ensure colleagues are knowledgeable about menus, promotions, and operational procedures. Train, coach, and develop team members, identifying training needs and supporting performance improvement. Monitor labour productivity and assist in controlling departmental costs and achieving profitability targets. Report maintenance issues promptly and ensure equipment is maintained in good working order. Assist with recruitment, onboarding, and performance management of team members as required. Collaborate effectively with the kitchen and other hotel departments to ensure seamless guest service. Act as the department lead in the absence of the Bar or Food & Beverage Manager, ensuring operational standards are maintained. Carry out any other reasonable duties as requested by the Food & Beverage Management team to support the hotel's operational requirements. Key Performance Indicators (KPIs) Achievement of sales and revenue targets Guest satisfaction and customer feedback scores Stock control and wastage levels Labour cost management Compliance with food safety, licensing, and health & safety standards Team engagement, productivity, and training completion Overall operational efficiency and service quality TPBN1_UKCT

Spa Manager - Luxury Hotel & Spa | United Kingdom The Opportunity An exciting opportunity has arisen for an experienced and passionate Spa Manager to lead the operations of a prestigious luxury hotel spa in the UK. This Spa Manager role is a key leadership position, ideal for a dynamic individual who thrives on delivering exceptional guest experiences while driving commercial performance. The Package A basic salary of £35000 Free Parking Discounted Food and Beverage Friends & Family room rates, Employee assistance programme Death in service benefit Company pension provision Departmental incentives. The Role As Spa Manager, you will take full responsibility for the day-to-day management of the spa, ensuring the highest standards of service, profitability, and team engagement. This Spa Manager position requires someone who can lead, inspire, and develop a dedicated team of therapists and front-of-house staff, creating a welcoming and tranquil environment for guests. Key Responsibilities Oversee all spa operations, including treatment rooms, wet facilities, and reception Drive revenue through strategic planning, promotions, and retail performance Lead, train, and motivate the spa team to deliver exceptional guest service Manage budgets, payroll, stock control, and KPI reporting Ensure full compliance with health, safety, and hygiene regulations Work closely with senior hotel management to align spa performance with overall business objectives About You Proven experience as a Spa Manager or Assistant Spa Manager within a luxury hotel or high-end spa Strong commercial awareness with a track record of achieving financial targets Excellent leadership, communication, and organisational skills A hands-on approach with a passion for wellness and guest experience * Relevant beauty/spa qualifications (CIBTAC, CIDESCO, NVQ Level 3 or equivalent preferred). TPBN1_UKCT

The Guest Services Manager will oversee the smooth running of the Front of House Department which includes but is not limited to Reception, Switchboard, Helpdesk and Events Coordination duties, with a key focus on the constant development of the service and a one-team approach with other service par

You’ll lead a staff team, oversee daily case allocations, manage service delivery, strengthen partnerships, and ensure our service meets contractual and quality standards. Work with relevant managers to provide input to and ensure excellent delivery of the service. Background checks and Disclosed

We pride ourselves on supporting our residents and service users to live their best lives to the fullest. We have five 'luxury' style homes in Sale, with modern interiors and state-of-the-art lifting equipment and mobility aids, along with a day service in Altrincham. You will be offering day to day

The services have 15 and 20 bedspaces respectively, with shared communal facilities; the services support young people to manage their daily living activities in areas including finances and budgeting, developing life and work skills, and managing self-care. Gareth Stacey House and Lansworth House a

Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of. Adaptability: Ability to res

We will empower you to bring ideas to elevate our services, creating personalised experiences for guests. The skill to welcome our guests, providing care, warmth and efficiency in every guest connection. Stop the clock and allow guests to begin their timeless memory.

To assist in the provision of a high quality cleaning service within Council buildings.

Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland.

To assist in the provision of a high quality cleaning service within Council buildings.

As a Logistics Team Member, you'll be the backbone of our Food & Beverage (F&B) services. Perform any other tasks requested by the line manager or Head of Department to ensure smooth logistics operations. Excellent customer service skills.

We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of. Work with our Maintenance Manager in supporting planned maintenance checks and take a hands-on approach to reactive maintenance. Our mission is to help g

Our Site Director Stephen is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Great development opportunities - 65% of our current Managers joined us as Team Members. Roadchef is the only Motorway services provider to hold the Pl

Must hold an SVQ in Social Services (Children & Young People) at SCQF Level 6 (or an alternative SSSC recognised equivalent qualification).

Taking responsibility when the Store Manager or Assistant Manager isn't present. Delivering outstanding customer service that leaves a lasting impression. Long service awards that recognise and celebrate your commitment.

Produce high-quality dishes consistently to specification for our guests. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. We need our team to engage confident

Join our One Great Team here at Haven as an Accommodation Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!. Thoroughly clean the interior of our guest accommodation, including kitchens, bathrooms, living areas, and bedrooms.

Assist in food preparation and collaborate with the Kitchen Manager. Produce high-quality dishes consistently to specification for our guests. Oversee and supervise the kitchen team in the absence of the Kitchen Manager.

Join our One Great Team here at Haven as a Venue Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.

Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of. We're now hiring a Senior ho

If you are a meticulous and hardworking individual who takes pride in their work, and is committed to delivering exceptional service, we want to hear from you. Complimentary gym membership for another person (after 2 years service). Mental Health, Well-Being and EAP Services.

Join our One Great Team here at Haven as a Grounds & Garden Team Member! Share your passion for gardening and grounds upkeep by creating stunning outdoor spaces, ensuring we make unforgettable experiences for our guests. Work with the team to maintain the park and grounds to the highest standard for

Leading, motivating and developing colleagues to enable them to provide high quality services and sustain a positive culture. Benefits include Competitive Annual Leave, volunteering leave, birthday day off, personal wellbeing support, Long service recognition, celebration events and awards ceremonie

Whether you're mixing cocktails, pulling pints, or just chatting with guests, you'll play a key role in creating unforgettable experiences for our guests. We're seeking Bartenders to bring the fun and join our team where you'll help set the vibe, serve up delicious drinks, and make sure every guest

The service desk is responsible for Incidents, Problems, Service & Change requests. They Manage, Monitor and Support all client services through the Service Desk, this is therefore a key role. They are seeking a an experienced and comfortable MSP professional to lead the service desk on a day to

Work closely with other team members to keep service smooth and efficient, especially during busy periods. Previous experience in a fast food or customer service role is a plus but not required. Strong communication skills and a positive, guest-oriented attitude.

Experienced Residential Support Worker (RSW).West Midlands (Multiple locations).We are seeking a compassionate, experienced, and dedicated Residential Support Worker to join our children's residential home.You will play a vital role in providing high-quality care and support to children and young pe

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Work closely with the Warehouse Manager to identify and implement operational improvements.

Ives Recruitment Solutions are delighted to be working with this established organisation who pride themselves on integrity, collaboration and offering an extremely professional service to their clients. They are looking for a Team Leader to work within their Business Services Department.