Spares & Service Administrator
1 day ago
Saint Neots
A well-established engineering and manufacturing business is looking to recruit a Spares & Service Administrator to join its busy Service Department. This is a varied role supporting the day-to-day operation of the service function, coordinating engineer visits, processing spare parts orders, liaising with customers and suppliers, and ensuring accurate administration of service activities. The successful candidate will play a key role in delivering excellent customer service while maintaining efficient internal processes. Key Responsibilities Service Administration Coordinate engineer schedules, service visits and planned maintenance activities. Process customer service requests and maintain accurate service records. Prepare service quotations, work orders and purchase orders. Monitor planned maintenance contracts and ensure visits are completed on schedule. Maintain customer records, equipment histories and service documentation. Provide administrative support to field service engineers, including documentation and expense processing. Spares Administration Process customer enquiries and orders for spare parts. Prepare quotations for spare parts and related products. Source parts from suppliers and monitor delivery schedules. Monitor stock levels and coordinate replenishment where required. Update customers on parts availability and lead times. Maintain a...