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BUILDING MANAGER \n\n • Rendall & Rittner • £30,000 - £35,000 • Beetham Tower, Birmingham - B1 1BY • Monday to Friday\n\n DEVELOPMENT DETAILS \n You’ll be the face of a landmark 39-storey mixed-use tower in the heart of the city, home to 153 luxury apartments above a premium international hotel. Residents enjoy concierge services, secure parking and sweeping panoramic views, with Birmingham New Street and Grand Central just a short stroll away. It’s a vibrant, high-profile setting where service expectations are elevated and no two days are the same. \n ROLE EXPECTATIONS \n You will lead the day-to-day operations of the building, ensuring a seamless resident experience, well-presented common areas and smooth contractor activity. You will be highly visible on site, resolving issues quickly, managing health and safety standards and building strong relationships with residents, hotel partners and stakeholders. \n WHAT SUCCESS LOOKS LIKE \n\n • Residents feel listened to, well-informed and confident their building is in safe hands.\n, • The development is immaculate, safe and compliant, with proactive risk management and clear records.\n, • Contractors deliver on time, on budget and to the agreed standard, with minimal disruption.\n, • Communication is timely and transparent, with concise updates and well-managed expectations.\n, • Service charge budgets and procurement demonstrate value for money without compromising quality.\n, • Issues are anticipated and resolved early, with continuous improvements identified and delivered.\n\n HOW YOU'LL SPEND MOST OF YOUR TIME \n\n • Being present and approachable on site, handling resident enquiries and feedback.\n, • Overseeing building standards, H&S compliance, inspections and statutory checks.\n, • Coordinating and supervising contractors, permits to work and planned works.\n, • Managing building systems, access control, parking and concierge interface.\n, • Monitoring budgets, raising purchase orders and approving invoices.\n, • Preparing reports, maintaining site records and communicating updates to stakeholders.\n\n WHO THIS ROLE IS FOR \n\n • You put residents first and take pride in delivering a premium service experience.\n, • You’re calm under pressure, solution-focused and comfortable making decisions.\n, • You build rapport quickly and communicate clearly with a wide range of people.\n, • You’re organised, detail-driven and diligent about safety and standards.\n, • You take ownership, follow through and look for smarter ways to work.\n\n EXPERIENCE THAT HELPS \n\n • Experience managing high-rise, mixed-use or luxury residential buildings.\n, • Familiarity with building systems, permits to work and contractor supervision.\n, • Confident with H&S compliance, inspections and record-keeping.\n, • Background in customer-facing roles where service excellence is key.\n, • Comfortable with budgets, procurement and basic reporting.\n\n WHAT WE OFFER \n\n • 25 days holiday plus bank holidays\n, • Enrolment into the Rendall & Rittner pension scheme\n, • Employee assistance programme supporting family, health, money and work\n, • Employee referral scheme\n, • Team uniform* subject to development\n, • Fully funded training and development opportunities\n, • Access to discounts across travel, retail, fitness and entertainment\n\n ABOUT RENDALL & RITTNER \n Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. \n We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. \n HOW WE HIRE \n\n • Initial conversation with our talent team\n, • Interview focused on your approach to resident service, H&S/compliance knowledge, contractor management, problem-solving and communication\n\n We aim to complete the process within two to three weeks and communicate clearly throughout. \n INTERESTED? \n Apply with your CV. \n All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

Project Manager Field Based | UK Travel | £Competitive + Car Allowance + Bonus + Excellent Benefits Gleeson Recruitment Group is delighted to be partnering with a leading UK leisure and entertainment business to recruit a Project Manager within their Product Implementation team. This is an exciting opportunity to join a nationally recognised brand with a large multi-site estate, delivering a variety of refurbishment, installation, relocation and transformation projects across the UK. The role combines project delivery, stakeholder management and team leadership, making it ideal for someone who enjoys working in a fast-paced operational environment. The role is responsible for managing gaming product installation and refurbishment projects across a national estate and leading a team of Project Technicians. The Role: Reporting into a senior leadership team, you will: Deliver multiple projects across a UK-wide portfolio Manage refurbishment, installation, relocation and rollout programmes Lead and develop a team of 5 field-based Engineers / Project Technicians Manage suppliers, contractors and key stakeholder relationships Oversee project budgets and capital expenditure Coordinate technical surveys, project documentation and compliance requirements Ensure projects are delivered safely, on time and within budget This is a predominantly field-based role, with travel across the UK required to support projects and operational teams. UK travel and overnight stays are expected as required by the business. About You: We're interested in speaking with individuals who can demonstrate: Strong project management experience in a multi-site environment Previous line management experience Experience leading field-based or operational teams Excellent stakeholder management skills Ability to manage multiple workstreams simultaneously Experience working with contractors and suppliers Strong organisational and communication skills Full UK driving licence Experience within retail, hospitality, leisure, gaming, data centre, telecoms, technology deployment or operational project environments would be particularly relevant. On Offer: Annual Bonus Car Allowance Private Medical Insurance Annual Health Screening Life Assurance Income Protection Excellent long-term career opportunities For a confidential discussion, please contact Lucy Wynn at Gleeson Recruitment Group. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

PROPERTY MANAGER \n\n • Scanlans Property Management • £Competitive, aligned to experience and portfolio size • Home Based/Birmingham (12 month FTC)\n\n \n ROLE OVERVIEW \n We are looking for a Property Manager who can take full ownership of a portfolio of residential developments across Birmingham and the surrounding areas, delivering a high standard of service across all aspects of property management. \n You will act as the main point of accountability for your developments, responsible for service delivery, client relationships and long-term asset care. \n The portfolio has been structured to be manageable and sustainable, allowing you to focus on quality, consistency and proactive management. \n \n ROLE EXPECTATIONS \n This is a varied, multi-site role requiring strong organisation, sound judgement and confidence managing clients, residents and contractors. \n You will: \n\n • Take full ownership of your portfolio, ensuring consistently high service delivery\n, • Build strong relationships with clients, residents and stakeholder groups including RMCs and RTMs\n, • Ensure effective communication across all developments, responding to queries in a timely and professional manner\n, • Manage budgets and work closely with accounts teams to ensure accurate financial control\n, • Source, appoint and manage contractors, ensuring works are delivered to the required standard and cost\n, • Ensure full compliance with Health & Safety, legislation and industry best practice\n, • Handle complaints and issues effectively, resolving them in a timely manner\n, • Identify opportunities for improvement and proactively manage risk across your portfolio\n\n \n WHAT SUCCESS LOOKS LIKE \n You’ll be successful in this role if: \n\n • Your developments are stable, compliant and well managed\n, • Clients trust you and see you as their main point of contact\n, • Communication across your portfolio is clear, consistent and proactive\n, • Budgets and financial management are accurate and well controlled\n, • Issues are identified early and resolved effectively\n\n \n HOW YOU’LL SPEND MOST OF YOUR TIME \n Most weeks, you’ll be: \n\n • Managing the day-to-day performance of your residential portfolio\n, • Carrying out site inspections to ensure standards are maintained\n, • Building strong relationships with clients, residents and contractors\n, • Attending meetings with clients, residents and stakeholder groups\n, • Overseeing contractor performance and project delivery\n, • Working with internal teams including accounts and operations\n, • Managing reporting and ensuring developments are running effectively\n\n You’ll work from home, with regular site visits across your Birmingham-based portfolio and occasional travel to the office as required, trusted to manage your time and priorities effectively \n \n WHO THIS ROLE IS FOR \n This role suits someone who: \n\n • Has experience in residential block/property management\n, • Is confident managing a portfolio independently\n, • Has strong client relationship and communication skills\n, • Is organised, proactive and able to manage multiple priorities\n, • Has a strong understanding of leasehold management and industry best practice\n, • Takes pride in delivering a high-quality service\n\n \n EXPERIENCE THAT HELPS \n\n • Experience managing residential portfolios\n, • Strong understanding of leasehold legislation\n, • Experience working with RMCs, RTMs and resident groups\n, • Experience managing contractors and overseeing works\n, • Full UK driving licence\n, • TPI Associate membership (or willingness to work towards)\n\n \n WHAT WE OFFER \n\n • Competitive salary, aligned to experience\n, • Discretionary bonus\n, • Home-based working with portfolio travel\n, • 25 days holiday plus bank holidays\n, • Private medical insurance, life assurance and enhanced family leave\n, • Fully funded training and professional development\n, • Paid sabbaticals as a loyalty reward\n, • Pension scheme and employee assistance programme\n, • Discounts across travel, retail, fitness and entertainment\n\n \n ABOUT SCANLANS PROPERTY MANAGEMENT \n Scanlans Property Management is a well-established residential block management business, known for delivering a high standard of service to clients, leaseholders and residents across the North and Midlands. We manage a varied portfolio and take pride in providing proactive, professional support that makes a real difference to the communities we look after. \n Scanlans is part of Trinity Property Group (TPG) and the wider Odevo Group, giving our teams the backing of a leading international property management business, with the investment, stability and career development opportunities that come with being part of a growing group. \n \n HOW WE HIRE \n\n • Initial conversation with our talent team\n, • Interview focused on experience, judgement and approach\n\n We aim to complete the process within two to three weeks and communicate clearly throughout. \n \n INTERESTED? \n Apply with your CV. \n All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

Senior Project Manager – Themed Entertainment Location: Birmingham Salary: Up to £70,000 per annum Job Type: Permanent We're recruiting for an experienced Senior Project Manager to lead the delivery of world-class themed attractions, immersive environments and experiential projects. This is a fantastic opportunity to join an innovative business delivering complex, high-profile projects from concept through to installation. You'll work at the heart of the business, managing multidisciplinary teams while ensuring projects are delivered safely, on time, within budget and to the highest quality standards. The Role Lead the full lifecycle delivery of themed entertainment and immersive environment projects. Develop detailed project plans, programmes and budgets. Define project scope, objectives and deliverables with key stakeholders. Identify project risks and implement effective mitigation strategies. Manage multidisciplinary teams including designers, architects, engineers and contractors. Coordinate internal resources and external suppliers throughout project delivery. Act as the primary point of contact for clients, providing regular updates and project reporting. Build strong client relationships and ensure exceptional customer satisfaction. Manage procurement activities including supplier selection and contract negotiation. Monitor project budgets, costs and financial performance. Produce accurate project forecasts and progress reports. Ensure projects meet quality standards, design intent and industry regulations. Carry out project reviews and implement continuous improvement initiatives. Resolve project issues quickly while maintaining programme and budget. Drive successful project delivery from concept through manufacture, installation and completion. About You 5–8 years' project management experience within themed entertainment, immersive attractions, scenic fabrication, museums or experiential environments. Proven ability to deliver complex, multi-disciplinary engineering or construction projects. Strong commercial awareness with experience managing project budgets and financial reporting. Excellent leadership and stakeholder management skills. Ability to interpret creative concepts and technical drawings. Experience using Microsoft Project or similar project management software. Knowledge of AutoCAD or SolidWorks would be advantageous. Degree qualified in Engineering, Architecture, Construction Management or a related discipline. PMP, PRINCE2 or APM certification is desirable but not essential. What's On Offer Permanent position. Salary up to £70,000 per annum. Birmingham-based role. Opportunity to work on exciting, internationally recognised themed entertainment projects. * Excellent long-term career progression within a growing and innovative business. If you're an experienced Senior Project Manager looking to work on unique, large-scale themed entertainment and immersive projects, we'd love to hear from you. Apply today with your latest CV

Senior Design Manager Location: Birmingham Salary: £65,000 - £70,000 per annum Job Type: Permanent We're recruiting for an experienced Senior Design Manager to lead the design function for a business delivering world-class themed attractions, immersive environments and experiential projects. This is a senior leadership opportunity where you'll oversee multidisciplinary design teams, drive technical excellence and ensure innovative concepts are successfully delivered from initial brief through to manufacture and construction. This role is ideal for someone with extensive experience managing large, complex design programmes within themed entertainment, major attractions or large-scale mixed-use developments. The Role Lead and inspire a multidisciplinary design team across multiple projects. Provide technical leadership throughout the complete design lifecycle. Develop project plans, design programmes and resource schedules. Manage project budgets and ensure commercial objectives are achieved. Oversee concept development through to detailed design and technical delivery. Coordinate architects, engineers, manufacturers and external consultants. Ensure design outputs meet client requirements, quality standards and programme deadlines. Mentor and develop designers, promoting creativity and continuous improvement. Build strong relationships with clients and act as a trusted design advisor. Present design concepts, proposals and technical solutions to stakeholders. Identify project risks and implement mitigation strategies. Oversee technical drawings, specifications and production documentation. Drive collaboration between design, engineering and manufacturing teams. Establish and maintain design standards, processes and best practice. Ensure compliance with health and safety requirements throughout the design process. Manage design progression through all project stages into construction and delivery. Monitor quality, programme performance and design team outputs. Support business growth through innovation and exceptional project delivery. About You Degree qualified in Design, Industrial Design, Architecture or a related discipline. Extensive experience leading multidisciplinary design teams on complex projects. Strong background within themed entertainment, immersive environments, attractions or large-scale mixed-use developments. Proven experience managing design programmes from concept through to construction. Excellent leadership, communication and stakeholder management skills. Strong commercial awareness with experience managing budgets and resources. Experience coordinating architects, engineers, consultants and contractors. Confident presenting technical concepts to clients and senior stakeholders. * PMP, PRINCE2 or Chartered Engineer status would be advantageous. If you're an experienced Senior Design Manager looking to lead innovative, large-scale design projects and make a real impact, we'd love to hear from you. Apply today with your latest CV

Senior F&B Lead l NEC- Exhibitions l BirminghamWe are LevyWe are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.Trusted by some of the world's most iconic stadiums, entertainment venues, and major events - including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London - we bring experiences to life with passion and precision.Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.ROLE PURPOSE:The Senior Food & Beverage Lead at Levy is a hands-on, primarily retail-focused leadership role responsible for delivering high-quality food and beverage operations across exhibition halls. While the core focus is retail, the role also provides occasional support within other departments in line with event requirements.Reporting to the Retail F&B Operations Manager, this position plays a key role in the successful delivery of events, with direct responsibility for managing retail operations across one or more exhibition halls. This includes leading teams on the ground, driving sales performance, and ensuring smooth execution throughout the event lifecycle.The Senior Food & Beverage Lead will also support and deputise for the Retail F&B Operations Manager when required, taking ownership of operational decision-making and overall performance.A central aspect of the role is leading and supporting Food & Beverage Leads to deliver excellent service in line with event needs. Responsibilities include hands-on management of retail outlets, overseeing customer service standards, managing stock and sales, and ensuring full compliance with all licensing regulations, including the responsible sale of alcohol.In addition to operational delivery, the role champions Levy's CARE values, fostering a culture of teamwork, accountability, and collaboration. By creating a positive, high-performing environment, the Senior Food & Beverage Lead enables teams to succeed and ensures every guest experience is efficient, professional, and memorable.Overall, this role is critical to driving retail performance while supporting broader hospitality operations, ensuring consistently high standards across all event spaces.KEY RESPONSIBILTIES:Leadership : Provide effective leadership to a team of staff members, including training, coaching, and supervision to ensure high performance and productivity levels. Set clear expectations and objectives for team members and monitor their progress accordingly.Financial delivery: Ensure events are executed within agreed financial targets, including effective labour management, revenue generation, waste minimisation, stock control, and oversight of controllable costs. Proactively identify and maximise revenue opportunities to drive sales.Operations : Oversee the smooth operation of food and drink services, ensuring that all tasks are carried out efficiently and in accordance with event instructions. All delivery of food and drink to meet Levy standards and expectations.Customer Service : Maintain a strong focus on delivering exceptional customer experiences to all visitors and guests. Lead by example in providing friendly, professional, and efficient service, addressing any customer concerns or inquiries promptly and effectively.Service Delivery: Manage the sale and service of food, beverages, and merchandise, ensuring accuracy in transactions and compliance with relevant regulations, particularly regarding the sale and service of alcohol. Monitor inventory levels and replenish supplies as needed to meet customer demand.Team Collaboration : Foster a positive and collaborative work environment among team members, encouraging open communication, teamwork, and mutual support. Coordinate with other team leaders and departments to ensure seamless coordination and execution of tasks.Health and Safety : Adhere to health and safety protocols, ensuring the safety and well-being of staff members, customers, and visitors at all times. Conduct regular inspections and safety walks to identify and address potential hazards or concerns.Performance Management : Monitor team performance and conduct regular performance evaluations, providing constructive feedback and coaching to support individual development and improvement. Recognize outstanding performance to motivate team members and enhance morale to your direct line manager.Compliance and Regulations : Ensure compliance with all relevant regulations, licensing requirements, and company policies, including those related to food safety, hygiene standards, and alcohol licensing. Keep abreast of any changes or updates to regulations and implement necessary adjustments accordingly.Continuous Improvement : Identify opportunities for process improvements and efficiency enhancements within the team and across operations. Actively contribute to the implementation of best practices and initiatives aimed at enhancing the overall quality of service and customer satisfaction.PERSON SPECFICATION:Experience : Previous experience of leading a diverse team within a fast-paced environment. Previous experience in a retail and/or hospitality or events-related role is desirable, and delivering exceptional customer service.Leadership Skills : Strong leadership abilities, with the capacity to motivate and inspire team members to perform at their best. Experience in effectively delegating tasks and managing staff to ensure smooth operations.Communication : Excellent communication skills, both verbal and written, with the ability to liaise effectively with team members, clients, and guests. Capable of providing clear instructions and feedback to ensure tasks are carried out efficiently.Customer Focus : A genuine passion for delivering outstanding customer experiences, with a customer-centric approach to service delivery. Ability to anticipate and respond to customer needs promptly and effectively.Flexibility : Highly adaptable and able to work in a fast-paced and dynamic environment. Willingness to work across different departments as required and business streams within the NEC campus as required.Teamwork : A collaborative mindset with the ability to work effectively as part of a team. Encourages teamwork and cooperation among team members to achieve common goals.Attention to Detail : Meticulous attention to detail with the ability to maintain high standards of quality and presentation in service delivery. Capable of overseeing multiple tasks simultaneously without compromising quality.Initiative : Proactive and self-motivated, with the ability to take initiative and problem-solve effectively in challenging situations. Demonstrates resilience and composure under pressure.Compliance : Knowledge of relevant regulations and standards, particularly regarding the sale of food and drink and service of alcohol. Ensures compliance with health and safety protocols, licensing requirements, and company policies at all times.Alignment with Levy Values: Shares and embodies the values and mission of Levy including a commitment to excellence, teamwork, and continuous improvement. Demonstrates a positive attitude and enthusiasm for contributing to the success of the NEC and its events.What you'll get in returnCompetitive salary and full company benefits23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase schemeHealthcare & wellbeing: AvivaDigicare, Medicash(dental, optical, therapy treatments)Mental health support: 24/7 Employee Assistance ProgrammeFamily benefits:Enhanced maternity, paternity, andadoptionleave.2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leavePerks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym membershipsFinancial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance productsDevelopment opportunities: Professional subscriptions, ongoing training and structured career pathwaysMeals on duty includedWhy Join Us?Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality.We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.Together, we create unforgettable experiences - and shape the future of hospitality.TPBN1_UKTJ

Job Title: Business Systems AdvisorReports to: General ManagerLocation: NECSector: Levy UK&IOverview:Levy is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.In the UK and Ireland, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Excel London, The O2, Wimbledon, Twickenham, Aviva Stadium, Tottenham Hotspur, Aston Villa and Scottish Event Campus (SEC).As part of our growth strategy, we have expanded into Europe, operating multiple venues in the Netherlands and Germany, including the iconic Johan Cruyff Arena in Amsterdam and the Uber Arena in Berlin. Our ambition is continued growth across the UK and continental Europe.At the core of what we do is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating bespoke legendary experiences at our venues. Beyond the plate, we are valued by our clients as visionary venue partners, providing a range of partnership lead solutions that enhance the experience of fans and guests within the venues that we operate.With a focus on data and insights, we initiate and deliver change through our design and build teams, whilst providing additional commercial benefits through other channel brands, such as Lyvera, Keith Prowse. KERB, Peppermint and Levy Merchandise.Focused on 'doing the right thing' for our people and the planet. sustainability, wellbeing, diversity, and inclusion are at the heart of what we do.We have a commitment to significantly reducing our carbon impact, are official partners of Paralympics GB, and are proud to pay all our team members at least the Real Living or London Living Wage.ROLE PURPOSE:Act as the first point of contact for Business Systems support across Group venues, providing confident day-to-day system assistance, administration, and data handling. Maintain core systems to enable accurate management information and efficient operations, ensuring sensitive personal data is handled securely and in line with policyKEY RESPONSIBILTIES:Support & Incident ManagementServe as first-line support for system queries; triage, resolve, or escalate issues promptly while maintaining clear communications with stakeholders.Provide user guidance on system use; contribute to howto notes and quick guides.Systems AdministrationMaintain and configure core business systems under the direction of the Manager to ensure reliability and quality outputs.Produce regular management information to aid and improve operational activity.Data Protection & GovernanceHandle sensitive personal data in secure environments in accordance with company policies and procedures.Operational SupportComplete refunds and reporting across payment systems; keep accurate records.Provide stocktake process and administrative support to operational teams.Administration & DeliveryManage day-to-day administrative requirements and support delivery of departmental standards and deadlines.SKILLS AND EXPERIENCE• High level of computer literacy with Microsoft Office and business systems.• Strong organisation and time management; proactive, flexible, and able to self-manage.• Excellent customer care and teamwork; confident written and verbal communicator with discretion.• Applies knowledge to a variety of standard day-to-day activities, knowing when to refer to others; accountable for individual results and impact on the work group.• Interprets client needs and offers assistance on standard practical issues; understands key business practices related to own area.There is a requirement to be flexible, due to the needs of the business you will be required to work occasional weekends and eveningsPERSON SPECFICATION:Computer literate to high level with Microsoft Office & other systemsExperience of maintaining and configuring systemsThere is a requirement to be flexible, due to the needs of the business you will be required to work occasional weekends and eveningsExcellent attention to detail whilst working at pace •Experience of producing high quality management information •Good time management and organisational skills, with a proactive and flexible approach.Able to self-manageDemonstrates excellent customer care and team working skills •Good communicator, both written and verbal to all levels - with ability to exercise discretion when required. •Experience of delivery day-to-day systems trainingTPBN1_UKTJ

We have an exciting opportunity to join Birmingham's brand-new Family IDVA Service as a Senior Family IDVA, helping to shape and embed an innovative service supporting families affected by domestic abuse across the city.This is a unique opportunity to play a key role in establishing a new city-wide service from the very beginning. Working within Birmingham's Family Hubs, Senior Family IDVAs will combine specialist domestic abuse expertise with leadership responsibility, supporting the safe and effective delivery of services for non-abusive parents and their children who have experienced domestic abuse.As a Senior Family IDVA, you will work closely with the Operations Manager to support the mobilisation, development and ongoing success of the service. Alongside managing your own caseload, you will provide day-to-day leadership, support and guidance to a team of Family IDVAs, helping to create a positive, high-performing and learning-focused culture.This permanent, full-time role (37.5 hours per week) is hybrid, with regular visibility required across Birmingham's 10 Family Hubs. You will lead a dedicated team of 5 Family IDVAs, ensuring the delivery of safe, high-quality and trauma-informed support to families affected by domestic abuse.This role offers an excellent opportunity for an experienced IDVA looking to take the next step in their leadership journey, or for an existing senior practitioner who is passionate about developing others whilst continuing to make a direct difference to families affected by domestic abuse.You will also play an important role in strengthening Birmingham's response to domestic abuse, supporting partnership working and helping to build professional confidence across Early Help, education, health and community settings.Are you passionate about supporting families affected by domestic abuse, developing others and helping to build an outstanding new service from the ground up?If so, we'd love to hear from youWhat we offer:At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:Flexible working options including hybrid working28 days annual leave plus Bank Holidays, rising to 33 days plus Bank HolidaysAn extra day off for your birthday & options to buy or sell annual leavePension with 5% employer contributionEnhanced sick pay allowances, maternity & paternity paymentsHigh Street, retail, holiday, gym, entertainment & leisure discountsAccess to our financial wellbeing hub & salary deducted financeEmployee assistance programme & wellbeing supportAccess to EDI networks and colleague cafesCycle to work scheme & season ticket loansOngoing training & support with opportunities for career development & progressionAbout the roleWe are seeking a passionate and experienced Senior Family IDVA to join Birmingham's new Family IDVA Service. This is one of two Senior IDVA roles, with this post being full time (37.5 hours). This innovative city-wide service will provide specialist domestic abuse support to parents aged 16+ and their children under 18, delivering a flexible, whole-family response that meets families at the earliest opportunity and helps prevent the escalation of harm.Based within Birmingham's Family Hubs, Senior Family IDVAs will provide specialist domestic abuse support to families through risk assessment, safety planning, advocacy, emotional and practical support, and partnership working. You will manage a complex caseload, working with families experiencing high-risk and complex domestic abuse whilst ensuring the voices and needs of both parents and children remain central to all aspects of support.Alongside direct casework, you will support the Operations Manager in the day-to-day delivery and development of the service. You will line manage and support a team of approximately five Family IDVAs, providing coaching, supervision, case guidance and performance support to ensure the delivery of high-quality, trauma-informed services. You will lead by example, sharing your expertise, promoting best practice and helping to develop a confident and resilient team.The role will also involve supporting service quality and performance, including case reviews, audits, reporting and ensuring compliance with service standards and contractual requirements. You will work closely with Birmingham Children's Trust, Family Hubs and a range of statutory and community partners to strengthen multi-agency responses and improve outcomes for families affected by domestic abuse.In addition, you will contribute to the service's training and engagement offer, helping to build awareness and understanding of domestic abuse amongst professionals across Early Help, education, health and community settings.This is a rewarding opportunity for a skilled domestic abuse practitioner who combines strong frontline expertise with a passion for leadership, service development and empowering both families and colleagues to achieve positive outcomes.Please see attached Job Description and Person Specification for further details.About Us:Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.How to apply:To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.TPBN1_UKTJ

Job DescriptionGeneral Manager - Birmingham City FC, BirminghamFull-Time / Permanentup to £70k + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.We're looking for...A passionate, data-driven leader who can inspire teams to deliver best-in-class food and beverage experiences at Birmingham City Football Club.This role carries full accountability for creating an exceptional matchday and non-matchday hospitality offering that reflects the club's ambition, heritage, and growing vision-across high-volume kiosks and bars, premium lounges and boxes, major conferences and events, and an expanding fan zone and external estate.This is a flagship opportunity for a dynamic and inspirational senior hospitality professional, experienced in operating at scale across stadiums, live events, conferences, and complex multi-outlet environments. We're seeking a true people leader and food enthusiast with the capability to drive consistency, quality, and innovation at benchmark and global standards.You will be at the heart of the club's long-term transformation, playing a key role in its journey towards a new Sports Quarter. This includes helping position St. Andrew's at Knighthead Park as a leading reference venue within the Levy portfolio and across UK and global stadia.Working in close partnership with the club, Levy, and a network of third-party and street food partners, you will lead the evolution of a joined-up, best-in-class hospitality ecosystem. This role is not about maintaining the status quo-it's about driving new concepts, increasing spend per head, and redefining fan experience across all touchpoints.About LevyLevy is about elevating experiences. As a leading global hospitality partner, we design and deliver unforgettable guest moments that prioritise people and the planet.Trusted by iconic venues and sporting institutions, we bring innovation, insight, and operational excellence to every partnership-working collaboratively with clubs and partners to create industry-leading, future-focused hospitality destinations.The RolePlanningCollaborate closely with Birmingham City FC leadership and Levy stakeholders to define and deliver clear, measurable strategic plansWork with the club and Levy leadership to position Birmingham City Football Club as a flagship, benchmark venue within the Levy portfolio-piloting new concepts, technology, and fan experience innovationsMaintain a structured, data-led, and results-driven approach with a focus on continuous improvementMonitor football, retail, and hospitality trends to ensure the club remains competitive at a Premier League and global stadia standardLead planning and delivery of capital projects, fan experience enhancements, and future-facing initiatives aligned to the Sports Quarter visionOperationsOwn and lead the delivery of exceptional food, beverage, and service standards across a complex, multi-outlet stadium environmentEnsure full operational readiness across high-volume matchdays, premium hospitality, conferences, and large-scale external eventsLead the continuous evolution of retail, bar, and hospitality concepts to ensure Birmingham City FC is recognised for industry-leading fan and guest experiences-not just matchday executionCoordinate multiple partners, including street food operators and external vendors, to deliver a consistent, seamless experience across internal outlets, fan zones, and external spacesDrive a fan-first, experience-led culture across all teams and touchpointsMaintain best-in-class quality, presentation, and service standards aligned with brand and global benchmarksOversee supplier and partner relationships to ensure quality, innovation, and cost controlLead health & safety and compliance across all areas of the operationAct as the senior operational link between the club, Levy, partners, and internal teamsPeopleBuild and lead a high-performing, scalable team structure across permanent and event-based workforceDevelop and execute recruitment, training, and deployment strategies for high-volume operationsCreate an engaged, high-energy culture centred on pride, accountability, and delivering exceptional fan experiencesDrive performance through clear KPIs, coaching, and succession planningEnsure strong, consistent communication across all levels and functionsRecognise and reward performance while fostering long-term talent developmentMaintain full HR, legal, and compliance standardsFinancial & Business DevelopmentHold full accountability for financial performance across a complex, multi-channel F&B operationTreat the stadium as a multi-channel business, leveraging data, insight, and fan feedback to grow revenue across retail, hospitality, conferencing, and external eventsPartner with Finance to deliver robust forecasting, budgeting, and P&L managementDrive revenue growth through innovation, commercial strategy, and enhanced guest experienceContinuously identify opportunities to increase spend per head while protecting margin and qualityBuild strong commercial awareness and accountability across all departmentsWhat We're Looking ForProven senior leadership experience in large-scale, multi-site or complex F&B operationsStrong background in stadiums, arenas, or high-volume event environmentsExperience managing diverse, multi-channel hospitality operationsDemonstrated ability to operate at scale and deliver against benchmark or best-in-class standardsStrong stakeholder management, including working with club executives, partners, and external brandsPassion for people development and building high-performing teamsStrong food, drink, and hospitality expertiseTrack record of delivering innovation, change, and business growthCommercially astute with full P&L accountabilityExcellent communication, influencing, and leadership skillsResilient, adaptable, and solutions-focusedFlexibility to work evenings and weekends aligned to the football calendarWhat You'll Get in ReturnCompetitive salary with bonus and full benefits package23 days' holiday + bank holidays + birthday off + holiday purchase schemeHealthcare & wellbeing support (Aviva Digicare, Medicash)24/7 Employee Assistance ProgrammeEnhanced family leave benefitsDiscounts on shopping, entertainment, and fitness membershipsPension scheme & life assuranceOngoing training and career developmentMeals on dutyWhy Join Us?Levy UK & Ireland, part of Compass Group, partners with leading venues and clubs like Birmingham City FC to deliver world-class hospitality.This is a unique opportunity to shape a flagship operation within a transformative club environment-working at the forefront of fan experience, innovation, and large-scale hospitality.You'll play a central role in defining the future of hospitality at Birmingham City FC, helping set new standards for the industry while creating unforgettable experiences for fans and guests alike.Job Reference: com/2904/41945001/52805772/SU #Levy UKTPBN1_UKTJ

Commercial Analytics Manager - Jockey Club Experiences, Remote | Full-Time / 18 month FTC£50000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.We're looking for...We're looking for a commercially minded analyst who loves turning data into meaningful insights that drive business performance. You'll be confident working with reporting systems, passionate about improving processes, and able to translate complex data into clear recommendations for stakeholders at every level. With strong hospitality experience, excellent analytical skills, and a proactive, collaborative approach, you'll play a key role in shaping commercial decisions while leading the ongoing development and optimisation of our Delphi system.We are LevyWe are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.Trusted by some of the worlds most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London we bring experiences to life with passion and precision.Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.Commercial Analytics Manager - The RoleThe Commercial Analyst & Support Manager is responsible for providing robust commercial analysis, evaluation and reporting on the venues and group performance in Revenue Management, Sales and overall Commercial indicators to enable the revenue management and sales teams to make informed and effective decisions. Alongside working with our Operations and HR Teams to deliver a full 360 analytics approach.To oversee the implementation process for Delphi and its integration into the business as a reporting platform for revenue, finance & sales reporting.To report, analyse and present The Jockey Club Experiences performance from a Revenue, Sales & Finance perspective to senior management within the organisation.Design & deliver impactful analysis based on robust economic, financial & statistical analysis.To deliver daily, weekly, monthly commercial reporting within agreed framework to all key stakeholders in the business with relevant recommendations if appropriate.Develop analytical models to evaluate the impact of different scenarios, assisting in the business decision making process.Interact directly with the venue teams across the business, in order to deliver valuable business insight and highlight areas of opportunity.Contribute towards developing, publishing & monitoring KPI's to measure success & efficiency.Make tactical recommendations to improve the Revenue & Sales Team's performance based on KPI's & data analysis to continue to drive the business forward.Act as the analysis & data expert, with full ownership of the management of Delphi including any business enhancements needed over time.To support the central finance team in developing the annual budget model for the venues and provide historical revenue & profit performance to aid the decision-making process.Attend Commercial reviews & any relevant meetings to present results & analysis to the Senior Leadership team & Venue teams as required.Company Standards:To attend any group, company and training meetings as required.To be dressed in a smart and professional manner in conjunction with the Standards stated in your handbook.To comply with all health and safety legislation.To be a valued member of member of The Jockey Club Experience team, helping and advising colleagues where required, promoting the image of the group and that of the Company at all times.To comply with any reasonable request from the Group C&E Sales Manager.What we're looking forRelevant experience in a regional or national analyst role within the Hospitality industry.Enthusiastic, motivational, someone who strives for excellence Sets high personal performance standards.Someone who takes the initiative and drives for results.Sets high personal performance standards.Organised, able to make robust judgments and prioritise.Honest, transparent and consistentGain and hold the respect of others.Have a flexible approach with a "can do" attitude.A good track record of driving world class performanceStrong commercial experienceAbility to monitor and challenge the use of processes.Excellent presentation, communication and relationship building skills.Be passionate about food, beverage and service.What you'll get in returnCompetitive salary with bonus and full company benefits23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase schemeHealthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)Mental health support: 24/7 Employee Assistance ProgrammeFamily benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your babys first birthday, enhanced family leavePerks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym membershipsFinancial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance productsDevelopment opportunities: Professional subscriptions, ongoing training and structured career pathwaysMeals on duty includedWhy Join Us?Levy UK & Ireland is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality.We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Job Reference: com/1307/44742001/52820131/SU #Levy UKCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!TPBN1_UKTJ

Born from deep roots in gaming media, Omnidex (Part of the Dexerto Media Group) was created to give advertisers access to a trusted network of premium publishers, all unified through direct technology integrations. Omnidex turns these unique publisher relationships into performance, powering smarter targeting & higher engagement through unique contextual signals and proprietary first-party data, and high-impact formats that feel native to the content audiences love. The Role Omnidex is seeking a highly ambitious Publisher-facing Business Developer to spearhead the growth of our supply. In this role, you will own the full lifecycle of publisher acquisition and relationship management. From prospecting and pitching to negotiation, onboarding, and long-term account expansion. You will play a central role in shaping the future of Omnidex’s SSP offering by developing a robust network of premium publishers and strategic supply partners. This is a high-impact, externally-facing position that requires strong commercial instincts, ad-tech fluency, and the ability to build and maintain deep partnerships across the digital publishing landscape. Travel will be required for industry events, conferences, and partner meetings. Success in this role means consistently delivering new business, and providing meaningful insights & initiatives that drive value for both our publisher partners and the business. What We Need • A publisher-facing dealmaker with experience on the sell-side of ad tech. Someone who can build a pipeline from scratch: prospect, outreach, run meetings, and keep deals moving without being chased., • A strong negotiator who is comfortable owning commercial conversations and closing deals., • Someone who understands programmatic: supply paths, header bidding, SSPs, and how publishers think about yield and monetization., • A relationship builder who can maintain trust and relevance with partners over the long term., • A self-starter who is motivated by targets and isn’t afraid of owning a number., • Someone who is comfortable traveling to events, conferences, and publisher meetings when needed. What You Will Do • Identify, prioritize, and qualify publisher prospects aligned with Omnidex’s strategy (gaming, entertainment, lifestyle, and beyond)., • Outreach, intro calls, value proposition, product walk-throughs, handling objections, commercial negotiation, and closing., • Work with legal and leadership on commercial terms, pricing models, and partnership structures that make sense for both sides., • Partner with Ad Ops / Tech / Product to ensure integrations (SSP, header bidding, direct connections, etc.) are smooth and fast., • Run regular check-ins and reviews, spot upsell/cross-sell opportunities, and proactively propose ideas to grow their revenue with us., • Represent Omnidex at industry events, conferences, and networking meetups; bring back intelligence on trends, competition, and opportunities., • Feed publisher needs, market gaps, and feature requests back into Product and leadership to help shape our roadmap and supply strategy. What You Need To Qualify • 3+ years in a commercial, publisher-facing role in ad tech (SSP, ad network, publisher BD, programmatic partnerships, or similar)., • Proven track record in closing publisher or supply deals and hitting revenue or acquisition targets., • Hands-on exposure to programmatic monetization (e.g. SSPs, header bidding, GAM/Ad Manager, PMPs, Prebid, or similar)., • Strong communication skills: you can explain complex things simply and negotiate clearly without burning bridges., • High level of ownership and accountability – you’re used to running your own pipeline and don’t wait to be told what to do next., • Comfortable travelling for events and partner meetings when needed. Why should you work for us? • Real ownership of the supply side. You’re not “slotting into a mature machine”; you’re helping build the engine., • Direct impact, not busywork. You’ll see a clear line between the deals you bring in and the growth of the business., • Ad tech with an edge. We sit at the intersection of gaming, entertainment, and performance - you’ll work with publishers and formats people actually care about., • Smart, lean team. No huge corporate hierarchy. You’ll work closely with decision-makers and be heard., • We're super ambitious with big goals, and you'll be part of a team that's consistently grown by 50% each year., • We only hire the best and strive to compete at the highest level, so you'll be working with a team of A-players. This job isn’t for you if: • If you’ve never worked in ad tech / publisher monetization., • If you're someone who needs handholding and can't work independently., • If you struggle in fast-paced, high-stakes environments., • If you’re uncomfortable being measured on targets (publisher signings, revenue, pipeline metrics)., • If you hate cold outreach, networking, or negotiation and prefer a purely internal or operational role., • If you don’t want to travel to industry events or meet partners in person from time to time., • If you’re looking for a slow, predictable environment with minimal change. #li-remote

Account Manager, North UK Live shows make us feel good. They’re a time to hang with our friends, discover new artists or lose ourselves on a dance floor. We’re on a mission to bring all of this to more fans, more often – and that’s where you come in. We’re looking for an Account Manager to join our team in the North of England, forming strong relationships with venues and promoters, ideally based in Leeds or Manchester. At DICE, you’ll be part of the company that’s redefining live entertainment. It's a place where you can be yourself, influence the culture, and create work that you’re proud of. About the role You’ll join a team focused on building strong partner relationships and driving growth across our network. With your deep understanding of the live entertainment industry and expertise in the music industry across key cities like Leeds, Manchester and Liverpool, you’ll know what makes promoters, festivals and venues thrive. This is an exciting opportunity to make an impact in a growing market—developing meaningful partnerships while driving operational excellence, revenue, engagement and long-term growth. You are collaborative and execution-oriented with a strong marketing sense, and you look for new and expanded ways to help your partners reach fans and drive growth. You will be Building and leading relationships with key partners to drive revenue targets, partner satisfaction and retention. Partnering with Marketing, Field Operations, and Client Success teams to drive operational excellence and manage on-site needs for events. Maximising Partner success by tracking sales performance across systems, surfacing key insights and deploying strategies that optimise marketing and sales strategies. Keeping your finger on the pulse of DICE product developments and industry trends that will evolve Partner event strategy. Acting as the glue connecting the region to central DICE teams, confidently managing Partner expectations and ensuring Partner needs are documented. Engaged in team collaboration to overcome ambiguity and achieve shared success. You are Passionate, humble and resilient. • Self-motivated and a team player. Actively responsible. A fan of music and culture. • Collaborative and confident communicator. Highly collaborative and confident communicator. • An analytical and curious problem solver. Extremely organised, resourceful and efficient in balancing priorities. You'll need • Local knowledge of the live industry across the North of England and based in either Leeds or Manchester. Business and commercial acumen. Strong communication skills. • Exceptional stakeholder management. Proven experience in live events in Account Management, Event Operations or Marketing. • High attention to detail and resourcefulness. An understanding of marketing, social media and analytics. • Excellent knowledge of how festivals, venues and promoters work., • Ticketing experience is a big plus. About DICE DICE is based throughout Europe, North America, Australia and India, and is rapidly growing worldwide. We’re constantly innovating to bring amazing products to fans, artists, venues and promoters. We know that having a variety of perspectives makes us a better company – it's why we strongly encourage members of underrepresented communities to apply. Find out how we're creating a more _. Our Benefits Unlimited paid holiday Monthly DICE credits Private health insurance with Vitality with tons of perks Workplace pension with Penfold Coaching and CBT sessions Classpass Summer Fridays Generous parental package Eye Care Vouchers Cycle 2 Work Workplace nursery scheme Season Ticket Loan We recognise the benefits of hybrid working and want to create the best balance to ensure we can continue working together effectively. For our UK team, we have a hybrid work policy of three days in the office and two days from anywhere. You can chat about your specific team’s days and expectations during the interview process. Application process Our process usually involves a quick chat on the phone, a task and an interview where you’ll meet the people you’ll work with. We’ll keep you fully informed along the way. For information on how we use your data, please view our _. We may use AI-assisted tools to help analyse skills and experience. These systems function solely as decision-support tools; they do not autonomously reject candidates or make final hiring decisions. Every application is subject to meaningful human oversight, with every hiring decision through the process being made by humans If you would like more information about how your data is processed, please contact us.

At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the “go to” provider of technical services. We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences. Keywords is trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way. _ This is a full-time role for a Business Development Manager, based in the UK. The individual will be responsible for sourcing work for our family of UK based videogame studios. As part of the Create BD team, you’ll play a key role in defining Keyword’s excellence in game making while being a responsible, visible, partner in our exciting industry. • Ignite and guide the relationships between our studios and clients. From sourcing, proposal building, and negotiation to issue resolution., • Seek and maintain relationships with the entire gaming industry., • Find new avenues and opportunities for our Create Studios., • Uphold quality in our responses and communications as well as owning the RFP responses of our studios., • Nurture our existing development relationships., • Communicate clearly and transparently, keeping the wider teams informed., • Uphold the quality of work our studios provide. To be successful in this role, you will need to have a passion for the gaming world and be an active member of our industry. • 3 or more years' experience selling in the entertainment and/or video games industry., • Strong understanding of game development, market trends, industry dynamics and current industry landscape., • Account Management and Key Account Management skills., • High attention to detail and ability to deliver under pressure and to deadlines., • Superb written and verbal communication skills., • Must be self-motivated and able to operate in a remote environment., • Must be comfortable working and communicating with exec/senior contact levels., • Additional language skills valued. This role will likely require periodic travel to both client sites and industry events. There may also be the requirement to spend time with the team at regular gatherings in our UK studios. Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace, which provides for equal opportunities for all employees and potential employees. Note to Recruitment Agencies Please be advised that Keywords Studios does not consider unsolicited resumes, or any form of contact initiated by unauthorized third parties, including recruitment or placement agencies, unless a pre-existing, valid agreement is in place. Any fees incurred by unauthorized third parties will not be compensated by Keywords Studios. Privacy Notice By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at _. Role Information: EN Studio: Keywords Studios Location: Europe, United Kingdom Area of Work: Art Services, Game Development Service: Create Employment Type: Full Time, Permanent Working Pattern: Hybrid

About the Role: Dexerto is seeking a Senior Account Manager to lead the delivery and execution of content and media campaigns within our Integrated Marketing team. You'll be the strategic bridge between our clients and creative production capabilities, ad operations and talent teams, managing complex campaigns that span custom video productions, digital creative, social and media performance campaigns and experiential activations. This is a fully remote / home based role. As a senior member of the customer success team, you'll take ownership of key client relationships while mentoring junior team members and driving best practices across our operations. You'll work cross-functionally with editorial, design, video, and business development teams to deliver campaigns that authentically connect brands with gaming, entertainment and esports audiences. About Dexerto: Dexerto is the world's leading esports and gaming media platform, pioneering coverage that celebrates professional gamers as the new athletes and content creators as the new pop stars. Our award-winning content reaches millions of passionate fans globally. Key Responsibilities: • Lead end-to-end campaign management for high-value direct advertiser accounts, • Develop strategic creative briefs and oversee production timelines across multiple platforms, • Manage client relationships, serving as primary point of contact for campaign strategy and execution, • Coordinate cross-departmental teams to ensure seamless campaign delivery, • Negotiate with external production partners and manage campaign budgets, • Identify opportunities to innovate and elevate creative executions, • Mentor junior staff and contribute to team development, • Streamline communication flows between clients, internal teams, and external partners Requirements: • 5+ years of account management experience at a creative agency, media company, or brand, • Proven track record managing complex, multi-platform creative campaigns, • Experience with experiential marketing and live event coordination, • Strong understanding of gaming culture, esports, and digital content trends, • Demonstrated ability to manage multiple high-priority projects simultaneously, • Experience negotiating contracts and managing substantial campaign budgets, • Strategic thinking with hands-on execution capabilities, • Excellent communication and stakeholder management skills, • Must be UK-based for remote working (flexibility for occasional travel) What We Offer: • Competitive salary commensurate with experience, • Fully remote working with flexible hours, • Opportunity to work with world-class brands, • Professional development and career progression opportunities #li-remote

🚀 Why Midnite? Midnite is a next-generation sports betting and gaming platform built for a new wave of players. We combine sharp product thinking, bold brand, and fast execution to create experiences that feel modern, intuitive, and built for how people actually play today. Over 400,000 players have already made the move, and we’re only just getting started. We’re a high-performance team operating at pace. High ownership. Constant iteration. No hiding behind processes. We move quickly, test relentlessly, and turn ambitious ideas into real impact. If you’re driven by product innovation, customer experience, and building category-defining entertainment products - keep reading. Not your grandad’s bookie. 👀 The Role Title: Senior Product Manager – Casino Team: Product Location: Remote, UK. We’re looking for a Senior Product Manager to lead the strategy, development, and evolution of one of Midnite’s fastest-growing and most important verticals. This is a high-impact product leadership role focused on building the next generation of casino entertainment. You’ll own the Casino product vision and roadmap, shaping experiences across gameplay discovery, engagement systems, gamification, retention, live experiences, and player lifecycle mechanics. We’re not interested in building another traditional online casino experience. We want to redefine what a modern casino product can feel like for a new generation of players - more immersive, entertaining, social, and intuitive. Working closely with Engineering, Design, CRM, Data, Operations, and Commercial teams, you’ll combine strategic thinking with hands-on execution to deliver experiences that drive meaningful player value and commercial growth. You will: • Own and drive the long-term product vision and roadmap for Midnite Casino., • Lead the development of innovative casino experiences that improve engagement, retention, and player satisfaction., • Explore and launch new mechanics across gamification, progression systems, live experiences, personalisation, social features, and player rewards., • Drive experimentation and optimisation across the full player lifecycle using data and customer insight., • Partner closely with Engineering and Design teams to deliver intuitive, high-quality user experiences across all channels., • Collaborate with CRM, Data, and Commercial teams to identify growth opportunities and optimise player value., • Define KPIs, evaluate feature performance, and use insights to inform roadmap prioritisation., • Lead discovery initiatives, user research, and rapid validation of new product concepts and features., • Manage relationships with external game providers and platform partners to deliver seamless and engaging content experiences., • Work closely with senior leadership to shape Midnite’s broader Casino strategy and market positioning. The next Midniter: • Proven experience as a Senior Product Manager within casino, gaming, betting, social casino, or entertainment-led consumer products., • Strong understanding of player engagement, retention mechanics, gamification systems, and live operations., • Track record of owning product strategy and delivering impactful features from concept through launch and iteration., • Strong analytical and commercial mindset, comfortable using data and experimentation to drive product decisions., • Experience working closely with cross-functional teams including Engineering, Design, CRM, Data, and Commercial stakeholders., • Ability to operate effectively in fast-moving environments with high ownership and autonomy., • Excellent communication and stakeholder management skills., • Passion for building exceptional user experiences and challenging traditional industry thinking. 💰 Winnings • Private health insurance with zero excess, including optical cover and optional dental., • Income protection to protect your earnings and give you peace of mind., • Tenure holiday policy. After three years you receive an extra two days leave, increasing to 30 days annually after five years., • Flexible working and a fully supported home office setup so you can do your best work from home., • Nursery salary sacrifice scheme helping parents save thousands each year on nursery fees., • Salary sacrifice schemes for tech and holidays so you can spread the cost of the things you want., • Retail discounts and subscription perks across a wide range of brands., • Quarterly team socials to connect, celebrate and have fun together., • Internal and external learning opportunities alongside mentorship programs to support your development., • Competitive compensation with transparent salary banding and progression frameworks. At Midnite, we’re committed to creating equal opportunities for everyone. We actively strive to build balanced teams that reflect the diversity of our communities, including ethnic minorities, people with disabilities, the LGBTQIA+ community, and all genders. We aim to provide an inclusive and supportive interview experience for all candidates. If you require any reasonable adjustments, please let us know in advance so we can ensure you feel comfortable and set up for success.

Dexerto is a leading global digital media company reaching over 100 million monthly fans across gaming, streaming, entertainment, and internet culture. We operate at the intersection of content, creators, and brands — delivering premium editorial, video programming, social content, live experiences, and commercial partnerships that shape modern entertainment culture. As Dexerto continues to scale globally across both audience and commercial operations, brand positioning, industry visibility, and strategic market presence are becoming increasingly important to the next stage of growth. The Role Dexerto is seeking a Marketing Manager (UK-based) to lead and elevate the company’s external brand presence across the media, advertising, gaming, entertainment, and creator economy industries. This is a highly strategic role for an experienced B2B marketer who understands how to position and grow a modern media brand within competitive commercial markets. We are looking for someone with a strong agency or media background — ideally someone who has previously been responsible for marketing an agency, publisher, media business, or public-facing brand. The successful candidate will own and drive Dexerto’s marketing strategy across brand positioning, industry awareness, PR opportunities, lead generation support, thought leadership, awards strategy, and market-facing communications. This role sits at the intersection of marketing, commercial, brand, audience insights, and business development. You will work closely with senior leadership and the commercial team to help strengthen Dexerto’s market position, increase visibility with brands and agencies, and support revenue growth through smarter positioning, strategic storytelling, and industry engagement. You will play a key role in identifying how Dexerto shows up externally — from industry narratives and whitepapers through to awards, PR opportunities, speaking opportunities, sales positioning, and broader market influence. This role requires someone who is equally comfortable operating strategically and executing high-impact initiatives. The ideal candidate will understand how to turn audience, platform, campaign, and industry data into compelling narratives that generate industry attention, commercial conversations, and meaningful business opportunities. You will also help shape how Dexerto leverages its senior leadership team externally — identifying opportunities to raise company profile, strengthen authority, and position Dexerto as a leading voice across gaming, entertainment, influencer culture, and digital media. Core Responsibilities Brand Strategy & Market Positioning • Develop and lead Dexerto’s B2B marketing and industry positioning strategy, • Identify opportunities to elevate Dexerto’s profile across the advertising, media, gaming, entertainment, and creator economy industries, • Shape how Dexerto communicates its value proposition, market position, capabilities, and authority externally, • Help define the strategic narrative around Dexerto’s growth, audience, innovation, and commercial strengths, • Ensure consistency in how Dexerto presents itself across sales materials, PR, events, partnerships, thought leadership, and industry communications, • Work closely with leadership to identify opportunities to strengthen the company’s visibility and reputation globally Industry Presence & PR • Build and manage relationships with relevant industry press, media publications, PR contacts, event organisers, and trade publications, • Identify opportunities for coverage, commentary, interviews, speaking opportunities, and market visibility, • Drive strategic PR initiatives that increase awareness of Dexerto within advertising, media, gaming, entertainment, and creator industries, • Support senior leadership in raising Dexerto’s external profile through coordinated thought leadership and strategic positioning, • Identify opportunities for industry partnerships, market-facing campaigns, and strategic brand amplification Awards & Commercial Integration • Lead Dexerto’s industry awards strategy across commercial, editorial, video, social, and branded content categories, • Work closely with Commercial, Creative Strategy, Sales, Editorial, and Leadership teams to identify strong award opportunities and craft compelling submissions, • Build systems and processes around award tracking, submission timelines, and supporting materials, • Support the commercial team in strengthening Dexerto’s positioning within pitches and external-facing materials, • Partner with Business Development and Sales teams to align marketing efforts with commercial growth objectives, • Lead Generation & Business Development Support, • Develop marketing initiatives that support lead generation and commercial growth, • Identify ways marketing can better support outbound sales efforts, prospect engagement, and industry awareness, • Create market-facing campaigns, reports, and strategic content that drive inbound interest and commercial conversations, • Work closely with sales leadership to understand pipeline priorities and support broader business development initiatives, • Help improve how Dexerto positions itself against competitors within agency and brand conversations Insights, Research & Thought Leadership • Leverage Dexerto’s audience, platform, campaign, and industry data to create compelling market-facing insights and narratives, • Lead the creation of whitepapers, industry reports, trend pieces, insight decks, and research-led marketing initiatives, • Translate complex audience and performance data into commercially valuable industry stories, • Develop distribution strategies for reports and insights across PR, sales, social, partnerships, and industry channels, • Identify the right audiences, publications, and industry stakeholders for market-facing insight campaigns Performance & Accountability • Track and evaluate the effectiveness of marketing initiatives, PR activity, awards strategy, and lead generation efforts, • Establish KPIs and reporting frameworks around brand visibility, engagement, commercial support, and market impact, • Bring accountability and performance focus to Dexerto’s external marketing activity, • Continuously assess industry trends, competitor positioning, and market opportunities Candidate Profile The ideal candidate will bring: • 5+ years of experience in B2B marketing, brand marketing, agency marketing, media marketing, or strategic communications, • Experience marketing an agency, publisher, media business, entertainment company, or public-facing brand, • Strong understanding of the advertising, media, gaming, entertainment, and creator economy landscapes, • Experience supporting lead generation, business development, or commercially-driven marketing functions, • Demonstrated experience developing strategic marketing campaigns and market positioning initiatives, • Strong experience producing industry-facing reports, whitepapers, insights pieces, or thought leadership content, • Ability to interpret audience and campaign data and turn it into compelling commercial narratives, • Existing relationships or experience working with industry media, PR contacts, trade publications, or event organisers, • Strong writing, storytelling, and communication skills, • Experience supporting award submissions, PR campaigns, or industry recognition initiatives, • Strong commercial awareness and understanding of how marketing supports revenue growth, • Ability to operate strategically while also driving execution and delivery, • Strong organisational and project management skills, • Confidence working with senior stakeholders and leadership teams, • High attention to detail combined with strong creative and strategic thinking, • Passion for gaming, entertainment, digital culture, or creator-led media is highly desirable Impact of the Role Dexerto has built one of the largest and most engaged audiences in gaming and internet culture. This role will play a key part in ensuring the wider industry understands the scale, influence, creativity, and commercial capabilities behind the brand. From shaping industry perception and generating commercial opportunities through to elevating thought leadership and strengthening market authority, this role will directly contribute to Dexerto’s next phase of growth. This is an opportunity for a commercially-minded strategic marketer to help define how one of the leading modern media brands positions itself within the global advertising and entertainment landscape. Dexerto is committed to diversity and inclusion and welcomes applicants from all backgrounds. #LI-Remote

F&B Lead l NEC Exhibitions l Birmingham We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events - including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London - we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. ROLE PURPOSE: The overall purpose of the role of Food & Beverage Lead at Levy is a hands -on, primarily retail-focused to ensure the smooth operation and success of events held at the venue. As the face of the designated area(s) within the venue, the Food & Beverage Lead plays a crucial role in providing exceptional customer experiences to all visitors. The primary responsibility of the Food & Beverage Lead is to lead a team of staff members in delivering food and drink services in accordance with event instructions. This includes but is not limited to, serving customers and clients, managing sales, and ensuring compliance with relevant regulations, particularly regarding the sale and service of alcohol for those over 18 years old. In addition to overseeing day-to-day operations, the Food & Beverage Lead is expected to embody the CARE mantra and uphold key behaviours such as teamwork and collaboration. This entails fostering a positive work environment where staff members are encouraged to excel and shine in their roles. Ultimately, the Food & Beverage Lead plays a pivotal role in delivering a seamless and memorable experience for every guest. Overall, this role is critical to driving retail performance while supporting broader hospitality operations as necessary, ensuring consistently high standards across all event spaces. KEY RESPONSIBILTIES: Leadership : Provide effective leadership to a team of staff members, including training, coaching, and supervision to ensure high performance and productivity levels. Set clear expectations and objectives for team members and monitor their progress accordingly. Operations : Oversee the smooth operation of food and drink services, ensuring that all tasks are carried out efficiently and in accordance with event instructions. All delivery of food and drink to meet Levy standards and expectations. Customer Service : Maintain a strong focus on delivering exceptional customer experiences to all visitors and guests. Lead by example in providing friendly, professional, and efficient service, addressing any customer concerns or inquiries promptly and effectively. Service Delivery: Manage the sale and service of food, beverages, and merchandise, ensuring accuracy in transactions and compliance with relevant regulations, particularly regarding the sale and service of alcohol. Monitor inventory levels and replenish supplies as needed to meet customer demand. Team Collaboration : Foster a positive and collaborative work environment among team members, encouraging open communication, teamwork, and mutual support. Coordinate with other team leaders and departments to ensure seamless coordination and execution of tasks. Health and Safety : Adhere to health and safety protocols, ensuring the safety and well-being of staff members, customers, and visitors at all times. Conduct regular inspections and safety walks to identify and address potential hazards or concerns. Performance Management : Monitor team performance and conduct regular performance evaluations, providing constructive feedback and coaching to support individual development and improvement. Recognize outstanding performance to motivate team members and enhance morale to your direct line manager. Compliance and Regulations : Ensure compliance with all relevant regulations, licensing requirements, and company policies, including those related to food safety, hygiene standards, and alcohol licensing. Keep abreast of any changes or updates to regulations and implement necessary adjustments accordingly. Continuous Improvement : Identify opportunities for process improvements and efficiency enhancements within the team and across operations. Actively contribute to the implementation of best practices and initiatives aimed at enhancing the overall quality of service and customer satisfaction. PERSON SPECFICATION: Experience : Previous experience in a retail and/or hospitality or events-related role is desirable, with demonstrated experience in leading teams and delivering exceptional customer service. Leadership Skills : Strong leadership abilities, with the capacity to motivate and inspire team members to perform at their best. Experience in effectively delegating tasks and managing staff to ensure smooth operations. Communication : Excellent communication skills, both verbal and written, with the ability to liaise effectively with team members, clients, and guests. Capable of providing clear instructions and feedback to ensure tasks are carried out efficiently. Customer Focus : A genuine passion for delivering outstanding customer experiences, with a customer-centric approach to service delivery. Ability to anticipate and respond to customer needs promptly and effectively. Flexibility : Highly adaptable and able to work in a fast-paced and dynamic environment. Willingness to work across different departments as required and business streams within the NEC campus as required. Teamwork : A collaborative mindset with the ability to work effectively as part of a team. Encourages teamwork and cooperation among team members to achieve common goals. Attention to Detail : Meticulous attention to detail with the ability to maintain high standards of quality and presentation in service delivery. Capable of overseeing multiple tasks simultaneously without compromising quality. Initiative : Proactive and self-motivated, with the ability to take initiative and problem-solve effectively in challenging situations. Demonstrates resilience and composure under pressure. Compliance : Knowledge of relevant regulations and standards, particularly regarding the sale of food and drink and service of alcohol. Ensures compliance with health and safety protocols, licensing requirements, and company policies at all times. Alignment with Levy Values: Shares and embodies the values and mission of Levy including a commitment to excellence, teamwork, and continuous improvement. Demonstrates a positive attitude and enthusiasm for contributing to the success of the NEC and its events. What you'll get in return Competitive salary and full company benefits 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: AvivaDigicare,Medicash(dental, optical, therapy treatments) Mental health support: 24/7 Employee AssistanceProgramme Family benefits:Enhanced maternity, paternity, andadoptionleave.2 days'additionalleave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% offPureGymmemberships Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products Development opportunities: Professional subscriptions, ongoingtrainingand structured career pathways Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences - and shape the future of hospitality. TPBN1_UKTJ

About the role Are you a highly motivated, engaging manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! The Why... Join Hollywood Bowl Group as an Assistant Manager, in return you'll get: The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme The opportunity to earn a centre outperformance bonus A 40-hour contract, plus additional pay for any extra shifts you work 50% off food when you are working Optional pension plan 28 days holiday & additional days holiday with length of service Access to our in-house Centre Manager in Training programme and apprenticeships Free games vouchers every month 30% discount off food and drink for you and up to five friends Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders. The opportunity to join our healthcare cash plan Financial long service awards A £15 donation to our dedicated charity partner when you complete your induction Enhanced maternity, paternity, adoption, and shared parental leave benefits The What... When joining Hollywood Bowl Group as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area. Within our fast-paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey. The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets. You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers. To be successful you will have: Management experience, ideally within the leisure, hospitality, or retail industry A passion for customer service Evidence of inspiring and developing large teams A willingness to work nights and weekends Desire for success The Who... Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we're proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company. TPBN1_UKCT

Sous Chef Are you looking for the next step in your hospitality career? Join Dalata Hotel Group as a Sous Chef and elevate your career! As Sous Chef, you will support the Head Chef in leading the kitchen team, maintaining high food standards, and delivering exceptional dining experiences for our guests. Your Job Support the kitchen operations for the hotel. Lead by example in excellent food production. Mentor our skilled and ambitious culinary staff. Support the Head Chef in their duties, occasionally deputising in their role. Play an important role in the success of our meetings and events offerings. What Youll Need: Experience as a chef in hotels or similar. Unrelenting focus on quality. Qualification in culinary arts or similar is desired but not essential. A personal desire to be developed and to learn in your role. Ability to support the successful operations of the kitchen. Ability to build relationships and influence with all levels of the business. Benefits Free employee meals on duty 50% Off F&B in all properties €/£60 employee rate on rooms for all Dalata owned hotels 30% off the Friends & Family rate Extra AL day for every year worked (5 extra days to a maximum of 5 days) Employee Assistance Programme. Pension access (Ask your HR Manager for local pension information) Development Opportunities through our Dalata Academy- support your career journey Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events About U s Dalata Hotel Group We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and well keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Were dedicated to providing experiences that cater to your needs. Located in the heart of Birmingham city centre, our hotel offers the perfect blend of convenience and comfort. With a variety of food, culture, and entertainment options nearby, you'll have plenty to enjoy during your downtime. Plus, with Moor Street station just a 2-minute walk away and New Street station only a 10-minute walk away, you'll have easy access to transport links, ensuring you can navigate the city with ease. TPBN1_UKCT

Deputy Catering Manager - Dudley Zoo, Dudley Full-Time / Permanent £33,475 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. ROLE PURPOSE: We have a fantastic opportunity for a Deputy Catering Manager for Dudley Zoo , to operate the business on a day-to-day basis ensuring designated operational areas are run professionally, efficiently and within budgetary guidelines, meeting and exceeding visitor expectation whilst supervising and developing staff. Accountable to comply with Company policies and procedures. This venue operates seven days per week and this role will involve working weekends, including Bank Holidays. KEY RESPONSIBILTIES: Complete accurate forecasting and reporting of financial data in accordance with set deadlines, consulting as necessary with Catering Operations Manager suggestions to improve profitability of area. To ensure you, your direct reports and those others working within your areas of responsibility do so in accordance with current, applicable health & safety / fire safety legislation and group health & safety policies, procedures and arrangements. To implement and manage those group health & safety / fire safety policies, procedures and arrangements as applicable to your work activities and working environment Proactively manage resources and take appropriate action to changes in the business To deputise when required in the Catering Managers absence Ensure staff are trained in all aspects of role - ability to recognise training requirements and offer 'hands on' approach when required. Practical supervision of temporary staff to include appropriate long term development of staff dealing with disciplinary issues, managing absenteeism etc To implement, monitor and oversee delivery of all standards, meeting and exceeding customer expectations To provide effective complaint handling in accordance with standards by investigating complaints, liaising with customers and staff to determining necessary action To demonstrate high leadership skills thereby providing the basis for high group moral and staff motivation To allocate duties and responsibilities to all team members To ensure that all pre-booked goods and services are carefully noted and delivered to the customer's satisfaction. Control of the temporary labour budget Why Join Us? Levy UK & Ireland is part of Compass Group, the world?s largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences ? and shape the future of hospitality. Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children) Aviva Digicare - Free annual healthcare check Exclusive Benefits & Wellbeing site (Perks at Work) Entertainment discounts - up to 55% off cinema tickets Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%) Travel discounts - Discounts with holiday companies such as TUI and Expedia Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards Meals on duty Vodaphone discounts Pension scheme and Life Assurance Employee Assistance Programme 23 days + BH's and additional day off for your birthday 2 days additional leave, following return from Maternity leave during first year back Competitive and supportive family benefits Day off for baby's first birthday Holiday purchase scheme On-going training & development and career pathways Professional subscriptions paid Financial wellbeing programme and preferred rates on salary finance products As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0607/43423001/52818796/SU #Levy UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

About the role Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to General Manager level, within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! The Why... Join Hollywood Bowl Group as a Deputy Manager, in return youll get: The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme The opportunity to earn a centre outperformance bonus A 40-hour contract, plus additional pay for any extra shifts you work 50% off food when you are working Optional pension plan 28 days holiday & additional days holiday with length of service Access to our in-house Centre Manager in Training programme and apprenticeships Free games vouchers every month 30% discount off food and drink for you and up to five friends Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders. The opportunity to join our healthcare cash plan Financial long service awards A £15 donation to our dedicated charity partner when you complete your induction Enhanced maternity, paternity, adoption, and shared parental leave benefits The What... As a Deputy Manager for Hollywood Bowl Group, you will be at the very centre of the customer and team experience, and taking accountability for the centre in the absence of the Centre Manager. Within our fast-paced, dynamic world, Deputy Managers are trained across all key areas of the centre to support the effective operation of the business. The role is varied and exciting! Your responsibilities will range from supporting the Centre Manager with back of house duties, to running an exceptional operation front of house, being hands-on across all areas of the busy centre. You will support the Centre Manager and team in delivering financial targets and service standards in the four key result areas: the lanes, the bar, the diner, and the amusements. You will inspire the team to provide outstanding service for our customers, helping them to create great experiences and lasting memories in our centres, whilst ensuring the centre is both a fun and safe environment. You will encourage an environment where our Team Members are motivated and empowered to perform to the best of their ability, with plenty of opportunities to develop rewarding careers with us. To be successful you will have: Management experience, ideally within the leisure, hospitality, or retail industry A passion for customer service Evidence of delivering on financial targets, driving business and sales Experience of coaching and developing large teams A willingness to work nights and weekends The Who... Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, were proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and were committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company. TPBN1_UKCT

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