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Complaints OfficerSalary:£37,524 - £43,352 pa (including a location allowance of £4,500) pro rataLocation: London / Hybrid - 2 days in the office, 3 days working from homeHours: Full-timeContract: 1x fixed-term contract for 6 months (maternity cover)About us:We have an exciting opportunity for a Complaints Officer in our Dental Complaints Service (DCS). This is an integral role in the team where you will facilitate, through the provision of information, guidance, signposting and support, the local resolution of complaints raised to the DCS by patients in relation to their private dental care.Our purpose is to protect the public by regulating dental professionals in the UK. All dentists, dental nurses, dental technicians, clinical dental technicians, dental hygienists, dental therapists and orthodontic therapists must be registered with us to work in the UK. The support and experience of our dedicated and highly focused teams is invaluable. This is your chance to build on your own skills and experience and make a worthwhile contribution to our work.About the role:- Manage a varied and complex caseload of DCS matters, progressing complaints in accordance with departmental procedures and deadlines.- Communicate quickly with customers of the DCS by telephone, email, web form and post.- Co-ordinate and regularly update all parties involved in assisting a patient and a dental professional to resolve a complaint.- Organise and provide written reports on complaints for volunteer panel members and attend complaints panel meetings.- Develop and maintain effective working relationships with internal and external stakeholders by providing consistent and high-quality customer service.- Manage large quantities of sensitive information, safeguarding privacy and ensuring GDPR compliance at all times.Person specification:- Experience in complaint resolution or customer service activity at an operational level, and delivers a high-quality service to the satisfaction of customers, which is measurable.- Excellent verbal communication and customer service skills, including listening and negotiating skills and demonstrates empathy, tact and discretion in discussing sensitive issues and challenging situations and issues with customers and colleagues.- Excellent written skills with the ability to write correspondence to customers and prepare clear and concise reports.- Organises own workload effectively with minimal need for supervision, competently handles a high volume of enquiries and varied caseload and demonstrates an ability to deliver within strict deadlines.- Experience of maintaining accurate records, case information and other records using the case management system.- Experience of working independently, autonomously and being self-motivated to be able to seek advice when appropriate and instruction when necessary.- Competent in using MS Office suite or similar, and experience with a CRM database.Benefits:The GDC is committed to creating a diverse and inclusive workplace that provides an environment that reflects our values and culture and allows employees to flourish.To support this, we offer a range of family-friendly, inclusive employment policies, including flexible working arrangements from day one and employee networks that aid growth and development.Some of our benefits include:- 27 days’ holiday pro-rata (plus statutory) - rising to 30 days after 2 years’ service.- Flexi-time scheme.- Employer pension contributions up to 10% after qualifying period.- Buy/Sell annual leave.- Enhanced Maternity, Paternity and Adoption leave from 1 year’s service.- Life assurance, income protection plan and enhanced sick leave policy.- Staff discounts, including eye care contributions and discounted gym membership.We encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.How to apply:Please apply by clicking the apply button below.Applications are assessed against the person specification criteria above, and you are required to provide examples of your experience using the STAR format as part of your cover letter. - The situation and when it took place.- Explain the task and what was the goal.- Provide details about the action you took to attain this.- Conclude with the result of your action.Closing date: 23:59 on 26 July 2026.Interviews will be held week commencing 10 August 2026.Please note that we reserve the right to bring this recruitment campaign to an end without notice. Applications will be assessed on an ongoing basis, and we encourage all interested candidates to apply as soon as possible.Please, no agencies unless instructed otherwise.

We are looking for an enthusiastic and driven Trainee Dental Nurse to join our professional and welcoming team on a full or part time basis. This is a fantastic opportunity to gain hands-on experience, comprehensive training, and mentorship in a progressive dental environment. \n As a Trainee Dental Nurse, you will work closely with our skilled dental professionals, assisting in delivering exceptional care to our patients. \n Key Responsibilities: \n\n • Assist dentists and hygienists during a variety of dental procedures.\n, • Prepare and sterilise instruments while maintaining a clean and organised surgery.\n, • Provide reassurance and support to patients throughout their appointments.\n, • Ensure patient records and documentation are accurately maintained.\n, • Adhere to infection control and health and safety protocols.\n, • Occasionally support reception duties, including booking appointments and handling queries.\n, • Commit to ongoing professional development by completing your dental nurse qualification.\n\n Requirements: \n\n • A passion for patient care and a desire to build a career in dental nursing.\n, • Strong organisational skills and attention to detail.\n, • Ability to stay calm and professional in a fast-paced environment.\n, • A positive, team-oriented attitude with excellent communication skills.\n, • Eagerness to learn and adapt to new methods and technologies.\n, • Commitment to enrol in and complete an approved dental nursing qualification.\n, • Basic IT skills for managing patient records and scheduling.\n, • Proof of Hepatitis B vaccination (or at least the first dose).\n, • Enrolment confirmation for an approved dental nursing course.\n, • Right to work in the UK.\n\n What We Offer: \n\n • Competitive salary with regular reviews based on performance and development.\n, • Comprehensive training and mentorship from experienced professionals.\n, • A supportive and collaborative team environment.\n, • Access to modern facilities and the latest dental technology.\n, • Paid time off and a pension scheme.\n, • Opportunities for career progression and specialisation in advanced dentistry.\n, • Recognition and rewards for outstanding contributions, including bonus incentives.\n, • Free parking and excellent transport links for an easy commute.\n\n How to Apply: \n Applications must be submitted exclusively through this platform. Applications received via other channels will not be considered. \n If shortlisted, our dental specialist recruiters will contact you for an informal discussion about the role and requirements, followed by an interview with the practice. \n Take the next step in your dental nursing journey-apply today!

Job Title: Trainee Dental Nurse Location: Putney, London SW15 Salary: Starting from £13.80 per hour Job Type: Permanent, One Full-Time and One Part-Time Position Available Start Date: Immediate Start Available Opening Hours: Monday to Thursday: 9:00am - 6:00pm Friday: 9:00am - 5:00pm Saturday: 9:00am - 2:00pm (Private appointments only) We're looking for enthusiastic Trainee Dental Nurses to join our friendly and experienced team in Putney. With one full-time and one part-time opportunity available, this is an excellent chance to begin a rewarding career within a modern and established dental practice. The successful candidates can start as soon as possible and will receive full support while developing practical skills alongside experienced clinicians and working towards a recognised Dental Nursing qualification. Why You'll Love This Role: Every day offers something different. As a trainee you'll gain experience in: Digital dentistry Emergency dental care Cosmetic dentistry Hygiene appointments Dental implants Restorative dentistry Facial aesthetics General dentistry Invisalign treatmentYou'll also develop the essential skills needed to become a confident and qualified Dental Nurse in a supportive clinical environment. About Our Practice: For more than four decades, we've cared for patients across Putney and the surrounding South West London communities. Our reputation has been built on providing high-quality dentistry alongside outstanding patient care. Our experienced team includes dentists, hygienists, qualified dental nurses, trainee nurses, a Head Nurse and Practice Manager, creating an excellent learning environment where new team members are encouraged to develop and succeed. Using modern digital technology, including iTero scanners, CBCT imaging and advanced treatment planning systems, we provide patients with high-quality care while exposing trainees to the latest developments in modern dentistry. You'll be a great fit if you are: Enrolled on, or intending to enrol on, a GDC approved Dental Nursing Course Keen to learn and build a long-term career in dentistry Friendly and approachable with excellent communication skills Reliable, organised and able to work in a busy environment Eligible to work in the UK Willing to complete the required immunisation programme for Hepatitis BResponsibilities: As part of the clinical team, your responsibilities may include, but are not limited to: Supporting patients throughout their visit to the practice Cleaning and sterilising instruments and equipment Working closely with colleagues across both the clinical and reception teams Preparing treatment rooms before patient appointments Maintaining excellent infection prevention and cross-contamination standards Assisting dentists and hygienists during a variety of dental procedures Helping ensure clinics run efficiently throughout the day Recording and updating patient information accuratelyThe Offer: Opportunity to work with advanced digital dental technology Friendly and experienced clinical team Excellent long-term career progression within dentistry Experience in both NHS and private dentistry Continuous professional development Full support throughout your Dental Nursing training Exposure to implant, cosmetic and restorative treatmentsConvenient Location: Our practice is based in Putney, with excellent transport connections from Barnes, Wandsworth, Fulham, Wimbledon and surrounding areas. The clinic is easily reached by local bus routes, nearby railway stations and has convenient parking available close by. Apply Today: Applications must be submitted through this platform only. Successful candidates will be contacted for an initial discussion before being invited to attend an interview. Candidates with the experience or relevant job titles of: Trainee Dentist Assistant, Trainee Dental Assistant, Trainee Dental Nurse, will also be considered for this role

\n Private Dentist / Penzance, Cornwall\n MBR Dental are currently assisting a dental practice located in Penzance, Cornwall to recruit an Associate Dentist to join their team on a permanent basis. Position Details:\n \n • Available asap with notice periods taken into consideration.\n, • Part time opportunity, 2 days per week.\n, • Surgery space across Mondays and Tuesdays.\n, • Practice require general dentist practitioner.\n Remuneration & Benefits:\n \n, • Great private earning potential.\n, • Self employed basis.\n, • Professional development opportunities including discounted Invisalign course.\n, • Implant discount- Straumann, Astra, Nobel Biocare and Zimmer Biomet\n, • Savings on lab bills.\n Practice Details:\n \n, • Established 6 surgery practice.\n, • Treatments provided include Orthodontics, Restorative, Implants and Cosmetic Dentistry.\n, • 5 clinicians in situ and support from experienced nurses.\n, • Practice located 10 minute walk from train station.\n Requirements:\n \n, • GDC registration.\n, • UK private dentistry experience.\n, • Valid DBS check\n About MBR Dental:\n MBR Dental are your dental recruiter, supporting practices and dentists across the UK. Apply Now:\n For more information please email your CV to recruitment@mbrdental.co.uk. For more jobs in the Cornwall area please visit our Cornwall jobs page. \n #J-18808-Ljbffr

Treatment Coordinator / Receptionist – Fully Private Dental Practice Hours: Full-time, 40 hours per week (Monday to Friday)- NO Weekends! About the Role We are recruiting on behalf of a well-established, fully private dental practice in Central London for an experienced and confident Treatment Coordinator / Receptionist. This is an exciting opportunity to join a friendly, professional team where you'll play a key role in delivering an exceptional patient journey. You'll build strong relationships with patients, present treatment plans, coordinate appointments, and support clinicians in a modern private practice. Key Responsibilities Welcome and support patients with outstanding customer service Present treatment plans and discuss costs confidently Build patient relationships and increase treatment acceptance Manage enquiries by phone and email Book consultations and coordinate clinician diaries Follow up outstanding treatment plans Process payments and finance applications (where applicable) Maintain accurate patient records using SOE Work closely with dentists and the wider practice team Essential Requirements Minimum 3 years' experience in a fully private dental practice Previous experience as a Treatment Coordinator or Senior Dental Receptionist with treatment presentation responsibilities Excellent knowledge of SOE (Software of Excellence) – essential Outstanding communication and organisational skills Professional, confident, and patient-focused Desirable Experience with cosmetic dentistry, Invisalign or implants Finance application experience (Tabeo, Chrysalis, Medenta) GDC-registered Dental Nurse (advantageous but not essential) What We Offer Competitive salary from £33,000 DOE Friendly and supportive team Modern, fully private practice Ongoing training and career development Immediate start available

Our mission is to help dental and veterinary clinics make recurring payments as simple as paying by card. We want to make memberships (Plans) and patient finance seamless by ‘combining’ workflows with cards and tapping existing patient data. There are two exciting trends affecting the primary care sector right now. • We believe all businesses are becoming internet businesses. Many clinics now actively ‘push’ online bookings and explore the benefits to handle phone calls with AI agents 24/7., • We believe all revenue is moving towards monthly payments. People pay for more and more ‘stuff’ with a subscription, from cars to music. Dentists and vets are well positioned to benefit due to the strong, recurring relationships with patients. Today, we support over 5,000 dental practices across the UK. 100 more join our platform every month. Tabeo is the dominant market leader for patient finance and seeks to be the same for plans in 3 years. This exciting new, agentic AI solution will complement our existing payment products. Tabeo is profitable. We seek to grow revenue by 50-60% per year and top £30 million per year in 2028. We believe in a remote first approach to work and equip teams with perks and tools so they can thrive. However, we all come together 2x per year for our amazing ‘Team Weeks’. We previously met in Dubai, Lisbon, London and Athens. Next is a surprise! About the role: As we are expanding rapidly and internationally, our ambition is to continue offering real-time support to all our customers. To help us in this ambitious mission, we are looking at reinforcing the Team by bringing on-board a caring, passionate and ambitious Customer Support Associate to join our Finance & Cards pod. This role ensures timely ticket resolution, excellent customer communication, and accurate processing of refunds and finance queries. It also requires strong technical troubleshooting, ownership of core processes, and effective escalation of complex issues or recurring product bugs. Responsibilities: Ticket Handling & SLAs • Handle simple loan-related queries (e.g., loan status, repayment schedules, payment dates)., • Triage refund requests accurately and escalate unclear or atypical cases., • Meet SLA expectations consistently for low-complexity finance tickets. Customer Satisfaction & Communication • Reassure patients about refund timelines, progress, and next steps., • Communicate with empathy in decline scenarios or when delivering difficult updates., • Escalate sensitive or regulatory complaints immediately., • Write clear and concise responses for straightforward finance queries. Product Knowledge & Tools • Understand the difference between Prime and Near-Prime financing flows., • Demonstrate basic knowledge of key finance terms (APR, repayment schedules, soft vs. hard searches)., • Navigate internal tools confidently and follow documented processes with minimal support. Process Ownership & Escalation • Track refund requests end-to-end and keep ticket notes clear and up to date., • Recognise when cases require FCA or compliance review and escalate promptly., • Document all refund actions accurately to support reconciliation., • Flag discrepancies when processes deviate from the documented flow., • 2+ years of prior experience in a customer support role, ideally at a fintech, • Experience with HubSpot or similar CRM/ticketing systems to manage cases efficiently and maintain accurate records., • Comfortable handling both outbound and inbound customer calls and queries, • Excellent communication and writing skills, • Ability to engage with customers in any situation, • Highly organised, meticulous and able to work on multiple projects simultaneously Competitive salary £2,000 per annual CPD package to be used at your discretion Full kit for home office Health insurance and life assurance (including dental and optical) for UK staff Company trips 24 days holiday annually, plus a day off on your birthday Extended parental leave Contributing pension scheme for UK staff We seek a fully remote candidate from the UK or anywhere GMT +/- 1.

Our mission is to help dental and veterinary clinics make recurring payments as simple as paying by card. We want to make memberships (Plans) and patient finance seamless by ‘combining’ workflows with cards and tapping existing patient data. There are two exciting trends affecting the primary care sector right now. • We believe all businesses are becoming internet businesses. Many clinics now actively ‘push’ online bookings and explore the benefits to handle phone calls with AI agents 24/7., • We believe all revenue is moving towards monthly payments. People pay for more and more ‘stuff’ with a subscription, from cars to music. Dentists and vets are well positioned to benefit due to the strong, recurring relationships with patients. Today, we support over 5,000 dental practices across the UK. 100 more join our platform every month. Tabeo is the dominant market leader for patient finance and seeks to be the same for plans in 3 years. Tabeo is profitable. We seek to grow revenue by 50-60% per year and top £30 million per year in 2028. We believe in a remote first approach to work and equip teams with perks and tools so they can thrive. However, we all come together 2x per year for our amazing ‘Team Weeks’. We previously met in Dubai, Lisbon, London and Athens. Next is a surprise! About the role: We’re looking for an experienced backend engineer to join us! We currently have two cross-functional product teams. We’re ambitious, and have many interesting strategic and technical challenges ahead of us, including: • Working towards our multi-product strategy as we scale our newest product,_, • Expanding our target audience to include other primary healthcare providers (like vets and hearing specialists) and other regions/countries Our legacy system has supported us for 8 years and enabled us to reach >10k dentists and create a sustainable, profitable business as we rapidly scale further. You should expect to play a key role in our engineering team: We typically use the following tools and technologies: • Go to write our application code, • Google Cloud and AWS for infrastructure, • Confluent Kafka for our events handling, • Serverless technologies in AWS e.g. API GW, Lambda, EventBridge, DynamoDB, Docker for our new infrastructure, • Postgres for our databases, • Our frontend uses Javascript and TypeScript and is hosted on Vercel Our interview process includes: You’ll start by having an initial call with our recruiter. From there, the process has three main stages: • A take home task (should take no more than 2 hours) or provide a sample from a public github we can discuss, • A technical interview with our engineering team, • A behavioural interview with our product team If we extend you an offer, we’ll also arrange for you to meet Paul, our CEO, where you can ask any outstanding questions you have about Tabeo. You should apply if: • You have strong experience working on a Go backend of a technology product, particularly if you’ve worked with Go or in fintech before, • You’re comfortable working with a DevOps mentality of “you build it, you run it”, • You have a product mindset: you care about customer outcomes and you want to make data-informed decisions, • You’re comfortable leading on projects that are large in scope, ambiguous, or not well defined, • You’re the kind of person that cares about their team, and works to continuously improve culture, processes and communication. Competitive salary Employee share options £2,000 per annual CPD package to be used at your discretion Full kit for home office Health insurance and life assurance (including dental and optical) for UK staff Company trips 24 days holiday annually, plus a day off on your birthday Extended parental leave Contributing pension scheme for UK staff We seek a fully remote candidate from the UK or anywhere GMT +/- 3

Job Title - Audit and Accounts Senior Location - West London Salary - £55,000-£65,000 The role is hands on and involves carrying out audit work (with help) from planning through to completion and the preparation of non-audit accounts given the client’s computerised records. The role will include corporate and personal tax compliance and we are happy to train the candidate to deal with these aspects of the work. The candidate will be given a portfolio of clients with some clients in their sole charge. There is direct client contact and reporting will be to a manager/Associate Director. The portfolio is extremely varied and interesting as we do not specialise in any business sector. The clients range from being regulated (Investment Managers and Advisers) to high profile restaurants to travel companies and professional services (i.e. dentists , doctors , solicitors). Whilst most of our clients are SME/owner managed businesses, we have a number that are subsidiaries of large overseas groups. The candidate will ideally be from a small to medium size practise and have at least 5 years’ experience at a good quality UK practice. We use Iris software to generate our accounts and tax returns so experience with Iris would be beneficial. Ideally the candidate should be qualified but they must be prepared to actually do the work as opposed to reviewing the work of others. This role does not offer any s...

OREAG Lay Educationalist Overseas Registration Exam Advisory Group (OREAG) Lay Educationalist Daily Fee: £353 Location: Home-based. The General Dental Council (GDC), the body responsible for regulating the UK dental profession, invites applications from candidates with wide experience in examinations and quality assurance to join its team of OREAG members as Lay Educationalist for an initial period of 3 years with the possibility of extension to 5 years. The London-based Overseas Registration Exam (ORE) tests the clinical skills and knowledge of overseas dentists who wish to apply for registration to practise in the UK. You must have detailed knowledg...

Associate Dentist / Enfield, Greater London / Thurs & Fri MBR Dental are currently assisting a dental practice located in Enfield, Greater London to recruit an Associate Dentist to join their team on a permanent basis. Vacancy Details: Available immediately or from Dec 2026 (depending on Dentist`s preference). Part time position, 2 days per week. Dentist required on Thursdays and Fridays 8.30am-5pm. Self-employed Associate Dentist role (permanent). Position is available due to an Associate reducing their days. Independently owned practice. Remuneration: 2000 UDAs at a negotiable rate. 50% split on Private revenue. Dentist will inherit an established list of predominantly NHS patients. Projected earnings of £40,000 per annum. Practice Overview: 5 surgery dental practice. 5 Dentists plus a Hygienist already in situ. Computerised with SOE software. Access to Digital X-Rays, Rotary Endo and Scanner. Off street parking available. Practice is located nearby train station. Essential Requirements: GDC Registered Dentist NHS Performer Number * Enhanced DBS Certificate...

Associate Dentist Positions for current Foundation/DCT Dentists Department: Practice Recruitment Employment Type: Permanent Location: London Description Exciting Opportunities for Associates completing their Foundation Year here at Dental Beauty Partners Industry Leading Mentorship & Development

Active performer number * Valid DBS check About MBR Dental: MBR Dental are your dental recruiter, supporting practices and dentists across the UK. Associate Dentist / Tooting, London / Part Time MBR Dental are currently assisting a dental practice located in Tooting, London to recruit an Associate D

External Examiners - Overseas Registration Examination (ORE) Employed status: Worker Location: Homebased (plus travel to exams where appropriate) Salary: £176.50 per half day plus expenses The General Dental Council (GDC) is the UK-wide statutory regulator of the dental profession. We protect patients by ensuring all dentists and dental care professionals are qualified, competent, and registered with us. External examiners are registered dentists who attend each sitting of the ORE and provide reports to the ORE Advisory Group to assist in its academic quality assurance. The ORE is an exam that overseas qualified dentists have to pass in order to register with the GDC. Registration allows dentists to practice dentistry unsupervised in the UK. Responsibilities will include approving draft papers and details of tests, reporting on any amendments, and ensuring questions conform with GDC guidelines for the assessment of candidates. This role is homebased with frequent travel, and overnight stays will often be required during examinations at education and training institutions across the UK. About you You will need to be a dentist registered with the General Dental Council, either in practice or retired for less than 2 years. You will also require experience of dental undergraduate examining, plus working knowledge of current guidance on the UK undergraduate dental curriculum and standards, as well as contemporary evidence-based assessment methods. Time commitment Due to the nature of the role, the worker agrees to provide services on an ad-hoc basis without any mutuality of obligations on either side. The GDC would normally expect External Examiners to be prepared to undertake approx. 6 days per year and at least a 1 day workshop every 18 months. This role will have a tenure of 3 years with the potential for a further 2-year extension. How to apply Please submit your supporting statement and CV, including your GDC Registration number. For further details and to apply, please click the apply button. Please note that we reserve the right to bring this recruitment campaign to an end without notice, and we encourage all interested candidates to apply as soon as possible. The GDC is committed to equality and diversity. We encourage and support the recruitment, retention and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds. TPBN1_UKTJ

Access roles with practices that genuinely understand and support international dentists. We specialise exclusively in placing international dentists into well-established UK dental practices (across England, Scotland and Wales). International dentists who are.

Position: EU / PLVE Mentee Overseas Dentists. Heart Dental has exciting opportunities for dentists:. Experienced at mentoring dentists.

A dental recruitment agency in the UK is actively seeking international dentists aiming to enhance their careers.

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