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Job title: Lettings & Property Manager \n Location: Coventry, Warwickshire office based \n Duration: Permanent, Full time (would consider Part-time candidates) \n About MCR Property Group \n MCR Property Group is a leading independent real estate investment and development company with a strong UK presence, operating from offices in London, Manchester, Birmingham, and Glasgow. Our primary focus is the delivery of new residential and industrial developments alongside the active management of a diverse property portfolio, which includes approximately 5,000 residential plots and commercial and industrial assets with a value in excess of £2 billion. \n Our current requirement - The role: \n The successful candidate will play a key role in supporting both the lettings and block management teams, providing essential onsite assistance across property viewings, inspections, customer service, and administrative duties. The position requires a proactive and organised individual with previous lettings experience who is comfortable managing multiple priorities while delivering a high standard of service to tenants and internal stakeholders. \n Working closely with the lettings team, you will be responsible for assisting with property inspections and ensuring all units meet the required standards prior to occupation. You will also provide a visible onsite presence, responding to tenant queries, resolving issues professionally, and contributing to a positive customer experience. \n In addition, the role will support the block management team through routine building inspections, identifying and reporting maintenance or safety concerns, and assisting with general onsite operations. Acting as a key point of contact between tenants, the lettings team, and block management, you will help ensure clear communication and the smooth day-to-day running of the development. \n General administrative responsibilities will include maintaining accurate records, scheduling appointments, preparing reports, supervising contractors and tradespeople, and assisting with both move-in and move-out processes to ensure a seamless experience for tenants. You will also provide flexible onsite support as required by both teams, adapting to operational needs as they arise. \n About you \n The ideal candidate will have the following skills and expertise: \n Skills/Requirements: \n\n • Prior expertise within lettings or Property management\n, • Prior expertise in dealing with and handling tenant enquiries and concerns (with a calm and professional manner)\n, • Demonstrate strong customer service skills\n, • Highly organise and capable of multi-tasking effectively\n, • Be confident, articulate and the ability to work both independently and as part of a wide team and combined with s strong sense of ownership\n, • Proficiency in Microsoft Office (preferred)\n, • Familiarity with property management systems\n, • Strong written and verbal communication skills are essential and the ability to adapt your messaging for different audiences/stakeholders\n, • A proactive and organised approach to problem solving, with the ability to support and coordinate multiple tasks\n, • Excellent attention to detail\n, • Working hours are 40 hours per week, although some flexibility will be required to cover and meet tenant needs and operational demands.\n, • The role will be based onsite in Coventry with regular travel to other locations when required\n, • A full Uk driving license is essential\n\n If you are an ambitious and looking to take the next step in your career within a growing property business, we would be delighted to hear from you \n Salary: Circa £35,000 per annum, depending on experience (DOE). Part-time applications will also be considered, with reduced hours and a pro-rata salary. \n MCR Benefits: \n\n • Pension\n, • 23 days annual leave (increasing by 1 day per year of service up to a maximum of 25 days), plus all statutory bank holidays and your birthday off as an additional paid day of leave to celebrate\n, • Professional development opportunities\n, • Free eye test voucher/ reclaim cost\n

Ian Williams continues to have a fantastic year full of growth and opportunity company wide. Specifically, within our Response/ Maintenance arm, one of our largest divisions in the Business, we are proud to continue to flourish as we look to add to our team in Coventry. \n As a national Property Services contractor focused on people, sustainability, and exceptional client delivery/customer satisfaction, we seek a Quantity Surveyor to truly share in this ethos; proactively influencing our commercial success long term in Worthing, working with our reputable social housing client completing day to day repairs and voids maintenance works. \n In return, being a critical part of our commercial success will bring you security. Working collaboratively with your operational and commercial teams to make things happen together, you will go further with us, enabling a prosperous career with opportunities to develop, within a stable but organically growing business, holding people at its core. \n At Ian Williams, we value our employees and offer an exceptional benefits package: \n\n • Be part of the company profit share scheme (9% of base salary achieved last year)\n, • Private mileage scheme and a fuel card\n, • Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme.\n, • Life, Medical and Permanent Health Insurance\n, • Annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year.\n, • Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice.\n, • Annual pay reviews\n, • Enhanced maternity/ paternity pay.\n, • Training and development opportunities\n, • Trade discounts from our preferred suppliers for you and your friends and family, and Specsavers vouchers\n\n The Quantity Surveyor role: \n\n • As a Quantity Surveyor, you will actively price materials and labour for our responsive repairs workstream using SORs, whilst managing the financial performance of this works to its completion. Focusing on reducing costs, improving efficiencies, and maximising value, you will have real impact on our profitability.\n, • Specific tasks will include:\n, • Being responsible for the financial and technical aspects of the contract. This will include procurement, managing budget, direct labour targeting, subcontractor management, invoicing, payments, cash flow, and cost control.\n, • Minimising costs where possible, and maximising value.\n, • Working with direct labour and subcontractors, ensuring all work issued has labour targets to return agreed profit performance.\n, • Developing and maintaining open and trusting relationships with the workforce, our customers, subcontractors, suppliers, and our client.\n, • Producing monthly contract valuations of the unit’s actual deliverables against the projected budget (CVRs) \n\n What will you bring as a Quantity Surveyor? \n\n • Proven experience in a similar commercial or Quantity Surveying role- ideally you will have experience of working on Schedule of Rates (SORs) contract and with social housing clients.\n, • Proven ability to minimise cost and maximise value, profit, and cash flow.\n, • Strong IT and Microsoft excel skills- this is essential.\n, • Ability to process high volumes of data analysis.\n, • Experience in working with direct labour and subcontract procurement.\n\n About Ian Williams Ltd \n Discover more about us by reviewing our website, and also through our social media platforms, along with LinkedIn, Indeed and Glassdoor. \n The successful applicant will be required to complete a criminal records check. As an organisation assessing applicants’ suitability for positions which are included in the Rehabilitation of Offenders Act 1974 (Exceptions) Order using criminal record checks processed through the Disclosure and Barring Service (DBS), we comply fully with the and undertake to treat all applicants for positions fairly. \n Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams—it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different. \n We reserve the right to shortlist prior to the closing date. \n Ian Williams Ltd will use applicants’ details for recruitment purposes only. For more information, please read our Candidate Privacy Notice located at our website. \n We are delighted to have strong relationships with our preferred agencies; therefore, we politely request no agencies engage with us in regard to this position.

Senior Manager - Major Incident & Service Delivery (ITSM)\n Location: CoventryContract: Permanent \n We're looking for a senior IT Service Management leader to take ownership of Major Incident Management, Problem Management and Service Insight across a complex, always-on environment. \n This is a high-impact leadership role combining incident command, service governance and continuous improvement. You'll lead the response to major incidents, while driving long-term service stability, performance and operational excellence across a multi-supplier technology landscape. What you'll be doing\n\n • Leading Major Incident, Problem Management and Service Reporting across the organisation\n, • Acting as the incident commander for high-severity incidents, driving rapid resolution and minimising customer impact\n, • Providing calm, authoritative leadership in high-pressure situations\n, • Delivering executive-level communication and reporting during incidents and service reviews\n, • Driving continuous improvement through insight, lessons learned and preventative actions\n, • Operating across multi-supplier, cloud and on-prem environments\n, • Managing risk, governance and engagement with audit and regulatory stakeholders\n, • Coaching and developing Major Incident Managers, improving capability and readiness\n, • Improving processes, playbooks and escalation models to strengthen service resilience\nWhat we're looking for\n\n, • Strong leadership experience in Major Incident Management / Service Management\n, • Proven experience commanding high-impact incidents in complex environments\n, • Background in financial services / banking or other regulated industries\n, • Strong knowledge of ITIL practices (Incident, Problem, Service Reporting)\n, • Experience working across multi-supplier, enterprise-scale IT estates\n, • Ability to produce and present executive-level operational insight\n, • Excellent stakeholder management, including risk, audit and senior leadership\n, • Calm, decisive, and credible under pressure\n\n Nice to have: \n\n • ITIL certifications (e.g. ITIL 4 Foundation, CDS, DPI)\n, • Experience with cloud platforms and DevOps environments\nWhy join?\n\n, • Lead from the front in critical, high-visibility incidents\n, • Shape service resilience and performance at an enterprise level\n, • Influence senior leadership decisions through insight and governance\n, • Hybrid working with a strong, inclusive and supportive culture\n\n If you're a senior ITSM leader who thrives under pressure and wants to drive real operational impact, apply now. \n \n Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

\n \n \n \n We're looking for a Quantity Surveyor to join our Kier Design team based in Nationwide/agile working plus travel as necessary. \n Location: Nationwide/agile working plus travel as necessary Hours: 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us. \n We are unable to offer certificates of sponsorship to any candidates in this role. \n As a Quantity Surveyor, you'll play a vital role in supporting the delivery of commercial excellence across Kier Design. Working closely with the Senior Quantity Surveyor, you'll help manage all aspects of commercial activity, from procurement and subcontractor management through to financial reporting and change control. This is an opportunity to work collaboratively with talented Project Leads and embedded teams, ensuring robust commercial controls and clear forecasting whilst contributing to wider business efficiency. \n What will you be responsible for? \n As a Quantity Surveyor, you'll be working within the Kier Design team, supporting them in delivering strong commercial governance and performance. Your day to day will include: \n \n • Leading subcontractor procurement activities, including tendering, evaluation and appointment, and managing whole-life subcontract performance\n, • Supporting contract administration and change control processes, working with Project Leads to manage commercial risk and opportunity\n, • Providing accurate forecasting and reporting, preparing client applications for payment and managing work in progress effectively\n, • Managing safe entry into contracts through PLM governance and ensuring compliance with commercial standards and controls\n, • Contributing to team efficiency by monitoring utilisation, supporting bid and tender activities, and building strong relationships across teams\n \n What are we looking for? \n This role of Quantity Surveyor is great for you if: \n \n • You have experience in a similar Quantity Surveying role within construction, consultancy, design or term-service environments\n, • You possess strong contractual awareness, including NEC and general commercial principles, with demonstrable experience in subcontract procurement and management\n, • You're confident preparing client applications, forecasting, cost reporting and managing change control processes\n, • You have excellent written and verbal communication skills, are detail-oriented and able to work independently across multiple projects\n, • You're a collaborative problem-solver with strong time management skills, commercial judgement and a focus on working in line with our values\n \n Rewards and benefits \n We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. \n Diversity and inclusion \n Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. \n As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. \n Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. \n We look forward to seeing your application to #joinkier. \n \n \n \n

\n SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. YOUR MISSION\n As Director Technology Infrastructure EMEA, you will be the driving force behind Technology Infrastructure excellence across all of PUMA's EMEA locations. You will lead and inspire our EMEA Local IT teams, ensure global standards are brought to life at the local level, and act as the critical link between our Global Technology Engineering, Operations, and Support functions and the people on the ground in our EMEA markets. This is a strategic leadership role with real operational accountability. You will shape how IT services are delivered across a diverse region, eliminate complexity where it doesn't add value, and build a team and culture that local employees trust and global leadership can rely on. Key Responsibilities\n \n • Lead the Region.\n, • Own the full people agenda for Tech Infrastructure & Service Delivery across EMEA – hiring, developing, engaging, and retaining local IT talent across all EMEA sites.\n, • Set the operational direction for Tech Infrastructure & Service Delivery across EMEA, aligning local teams to global strategy and standards.\n, • Serve as the primary point of escalation and executive representation for Tech Infrastructure & Service Delivery matters across the EMEA markets.\n, • Be the Bridge: translate global Tech Infrastructure platform standard, policies, and roadmaps into actionable plans that EMEA local teams can execute.\n, • Represent EMEA in global IT planning, investment decisions, and transformation initiatives.\n, • Build productive, trust‑based relationships with global Engineering and Operations peers.\n, • Deliver with Discipline: maintain operational oversight of local infrastructure – networks, endpoints, meeting room technology, and on‑site infrastructure across EMEA markets.\n, • Drive the systematic reduction of locally grown IT solutions in favor of globally standardized platforms.\n, • Guide and support local IT budget owners across EMEA through planning and forecasting cycles; consolidate regional budget data and drive cost efficiency across locations.\n, • Partner with the Business: build strong relationships with EMEA business stakeholders and country‑level management.\n, • Ensure IT is perceived as a reliable, enabling, and forward‑looking partner in every EMEA market.\n YOUR TALENT\n \n, • 10+ years of IT experience with a minimum of 4 years in a senior leadership role.\n, • Proven track record of managing IT operations across multiple countries or sites within a multinational environment.\n, • Solid understanding of enterprise infrastructure (networks, workplace technology, endpoints, cloud services) and IT service delivery and management.\n, • Demonstrated experience bridging global and local IT – ideally in a regional IT director type of function.\n, • Strong influencing skills – you are equally effective with IT engineers, country managers, and global executives.\n, • Track record of successfully steering teams toward standardization.\n, • Eye for good IT service from the end‑user’s perspective, not just the infrastructure team.\n, • People‑first approach to team leadership – you develop IT talent, you don’t just manage capacity.\n, • Fluency in English; German is a significant advantage.\n, • Willingness to travel across EMEA locations (approx. 15‑20%).\n, • Experience in consumer goods, retail, or lifestyle/fashion industry is a plus.\n Equal Opportunity\n PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. \n PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns Cobra Golf and stichd, operates in 120+ countries, and has around 22,000 employees worldwide. \n #J-18808-Ljbffr

\n Director Technology Infrastructure – EMEA\n As Director Technology Infrastructure EMEA, you will be the driving force behind technology infrastructure excellence across all of PUMA's EMEA locations. You will lead and inspire local IT teams, ensure global standards are implemented locally, and act as the critical link between global technology engineering, operations, and support functions and the teams on the ground. Responsibilities\n \n • Lead the Region – Own the full people agenda for technology infrastructure and service delivery across EMEA, including hiring, developing, engaging, and retaining local IT talent across all sites.\n, • Set Operational Direction – Establish the operational strategy for technology infrastructure and service delivery across EMEA, aligning local teams with global strategy and standards.\n, • Serve as Escalation Point – Act as the primary point of escalation and executive representation for technology infrastructure matters across EMEA markets.\n, • Translate Global Plans – Convert global infrastructure platform standards, policies, and roadmaps into actionable plans that local teams can execute.\n, • Represent EMEA Globally – Participate in global IT planning, investment decisions, and transformation initiatives on behalf of EMEA.\n, • Build Relationships – Establish productive, trust‑based relationships with global engineering and operations peers.\n, • Operational Oversight – Maintain oversight of local infrastructure, including networks, endpoints, meeting‑room technology, and on‑site infrastructure across EMEA markets.\n, • Standardisation Leadership – Direct the systematic reduction of locally grown IT solutions in favour of globally standardised platforms.\n, • Budget Support – Guide and support local IT budget owners across EMEA through planning and forecasting cycles; consolidate regional budget data and drive cost efficiency.\n, • Stakeholder Partnership – Build strong relationships with EMEA business stakeholders and country‑level management, ensuring IT is perceived as a reliable, enabling, and forward‑looking partner.\n Qualifications\n \n, • 10+ years of IT experience, with a minimum of 4 years in a senior leadership role.\n, • Proven track record of managing IT operations across multiple countries or sites within a multinational environment.\n, • Solid understanding of enterprise infrastructure (networks, workplace technology, endpoints, cloud services) and IT service delivery.\n, • Experience bridging global and local IT, ideally in a regional IT director‑type function.\n, • Strong influencing skills, effective with IT engineers, country managers, and global executives.\n, • Track record of steering teams toward standardisation.\n, • People‑first leadership style, focused on developing IT talent rather than just managing capacity.\n, • Fluency in English; German is a significant advantage.\n, • Willingness to travel across EMEA locations (approximately 15‑20%).\n, • Experience in consumer goods, retail, or lifestyle/fashion industry is a plus.\n Equal Opportunity Statement\n PUMA provides equal opportunities for all job applicants, regardless of race, colour, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. PUMA does not tolerate any form of harassment or discrimination. \n #J-18808-Ljbffr

Job Title: HR Consultant – (phone number removed) Location: Coventry The Opportunity This employee focused role sits in the Contact Centre within HR Direct. The role is primarily to clarify and resolve employee enquiries relating to HR processes and policies, including (but not limited to) recruitment, performance, reward or employee relations matters. The role manages queries received via email / portal and escalations from the HR Virtual Assistant, and will also make outbound calls where necessary to discuss queries with employees. The role is also responsible for the pulling of the absence report and management of the Un associated inbox as a daily tasks. Key Accountabilities and Responsibilities First point of contact for UK based employees, answering queries via outbound calling and email / portal / virtual chat on HR policy and procedures Understand the employees query, identify the correct policy to suit their circumstances, help them understand the policy and then enable them to apply the policy to their circumstances. Utilise knowledge of employment law and business policy to coach managers in applying policies in the correct way and minimise risk to the business Responsible for building rapport with employees to enable an accurate understanding of their query, Maintain effective relationships with the wider HR community and the business i.e. CoE, Shared Delivery HR, Business HR and employee base Support operational management to ensure all transactional and administrative processes are executed accurately as per the service level agreements Work effectively as part of the HR Direct operational team Assist in the development, maintenance and deployment of policies under the HR Direct area Undertake any other work as directed by their line manager in connection with their job as may be requested Knowledge, Skills and Experience Essential: Previous experience of working in an HR employee advisory role Degree qualified or equivalent experience preferred Excellent communication skills – both spoken and written Strong generalist HR experience including substantial knowledge of key HR practices such as disciplinary, grievances, absence management and performance Good understanding of UK employment law IT literate including strong working knowledge of Microsoft Word, PowerPoint and Excel Desirable: Ability to deliver results consistently in a fast paced HR Contact Centre Proven Project Management experience using Project Management techniques e.g. Project Planning, Risk Management etc. Experience of stakeholder management Experience of process development SAP proficient including use of PB, PA and PPOSE, and Success Factors proficient including use of Employee Central Working knowledge of ticketing systems – preferably CloudforService (C4S) Experience of managing a high volume of queries * Experience of managing chat escalations from a virtual agent / chat bot Personal Profile Essential: An individual with a customer first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, transparent and dependable An individual who is results driven, demonstrates, tenacity, drive and perseverance, with the ability to deliver in a complex, highly demanding environment. An individual who is a problem solver An individual with the ability to combine a short term, pragmatic focus with longer term planning An individual who is resilient, energetic and enthusiastic, able to deliver results under pressure, whilst responding constructively to challenging new ideas and inputs An individual who is able to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style A good communicator who can communicate complex ideas A effective team player, actively leads, develops and supports team members Resilient and enthusiastic, an individual able to deliver results under pressure Desirable: An individual who enables speed in decision making through establishing alignment, clarity, appropriate resources and sense of urgency whilst bringing others along

Join Gi Group and work with one of the UK's leading parcel delivery companies, now accepting new pass drivers with on-site training is available for this role for new pass and inexperienced drivers. This position is a temporary contract, offering ongoing work 12 months per year for the right candidate. Please note there maybe alcohol deliveries involved in this role. Class 1 Driver - Training: · Our client in Ryton-on-Dunsmore are opening a driving school new and inexperienced Class 1 drivers. · Candidates will complete 2 to 3 days of driver training followed by a final assessment · Once the assessment has been successfully completed, candidates will then be able to start ongoing work with our client · Please note - all days spent on training will be unpaid. Class 1 Driver - Rates of Pay: Day 1: · Days £19.61 per hour inclusive of your holiday pay (PAYE only) · Nights £19.89 per hour inclusive of your holiday pay (PAYE only) After 12 weeks: · Days £19.90 per hour inclusive of your holiday pay (PAYE only) · Nights £20.45 per hour inclusive of your holiday pay (PAYE only) · Overtime x1.5 on 6th consecutive shift Class 1 Driver - Shifts and Hours: · Shifts available 7 days a week · 22:00PM - 02:00AM starts available · 12:00PM - 14:00PM starts available · 8-12 hours per day * New on-site training anow available for new pass and inexperienced drivers * Class 1 Driver - The Role: · Load / unload freight and secure load · Complete scheduled deliveries and collections (varied parcel weights · Ensure accurate completion of documentation · Perform vehicle checks and report defect · Work efficiently to meet deadlines · Please note there maybe alcohol deliveries involved in this role · On-site training available for new drivers Class 1 Driver - the perfect candidate will have: · Valid HGV Class 1 (C+E) license + Driver CPC & DIGI Cards · New pass drivers welcome · Max 6 SP penalty points accepted (no other endorsements) · Will be over 21 years of age for insurance purposes · Will be flexible and remain calm under pressure · Will have the ability to demonstrate excellent customer service and communication skills, as well as an attention to detail · 2 years of work / education history · Please note there maybe alcohol deliveries involved in this role Why Choose This Role? · Weekly Pay PAYE · Free on-site parking · Overtime available · Gi Group benefits package · Training for new pass drivers If you are interested in this role and are looking for your next career move, submit your application to us along with an up-to-date CV or call Emma on (phone number removed) - option 2 Drivers & logistics professionals wanted for temporary & permanent vacancies before your name, location and driving licence category Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Our OEM Client based in Whitley, Coventry, is searching for a HR Consultant – Contact Centre to join their team, Inside IR35. This is a contract position with a proposed end date of 28th June 2027. Umbrella Pay Rate: £28.43 per hour. The Opportunity: This role is an HR Consultant role based at Whitley, Coventry - the team operates hybrid working therefore working remotely from home for some of the time and attending the office for 2-3 days a week. The role sits within the Contact Centre within HR Direct which acts as the first point of contact for general HR queries from all colleagues and managers. This employee focused role sits in the Contact Centre within HR Direct. The role is primarily to clarify and resolve employee enquiries relating to HR processes and policies, including (but not limited to) recruitment, performance, reward or employee relations matters. The role manages queries received via email / portal and escalations from the HR Virtual Assistant and will also make outbound calls where necessary to discuss queries with employees. The role is also responsible for the pulling of the absence report and management of the Un associated inbox as a daily task, the latter being a repository for non-employee queries raised from non-email addresses. Key Performance Indicators: First Contact Resolution of Tickets received by Contact Centre – 85%. Considered responses given to Email, Virtual Assistant and Portal responses. Case Resolution to Tickets received in line with service SLA’s – 5 days resolution: 90%. Quality of responses to meet ticketing audit requirements- 80%. Employee Satisfaction – 85% in ticketing and 95% in Virtual Assistant. Key Accountabilities & Responsibilities: First point of contact for UK based employees, answering queries via outbound calling and email / portal / virtual chat on HR policy and procedures. Understand the employees query, identify the correct policy to suit their circumstances, help them understand the policy and then enable them to apply the policy to their circumstances. Utilise knowledge of employment law and JLR policy to coach managers in applying policies in the correct way and minimise risk to the business. Responsible for building rapport with employees to enable an accurate understanding of their query. Maintain effective relationships with the wider HR community and the business i.e. CoE, Shared Delivery HR, Business HR and employee base. Support operational management to ensure all transactional and administrative processes are executed accurately as per the service level agreements. Work effectively as part of the HR Direct operational team. Assist in the development, maintenance and deployment of policies under the HR Direct area. Undertake any other work as directed by their line manager in connection with their job as may be requested. Key Interactions: All company UK employees, including Trade Union. Internal HR Direct teams – Tier 1 Service Operations and Tier 2 . Contact Centre Consultants Team Lead. HR Manager – Contact Centre. International HR Managers. Other supporting functions i.e. Payroll, Business Protection, IT, Company Vehicles, Manpower. Other HR functions – HRBP, CoE. Essential Skills, Knowledge and Experience Required: Previous experience of working in an HR employee advisory role. Degree qualified or equivalent experience preferred. Excellent communication skills – both spoken and written. Strong generalist HR experience including substantial knowledge of key HR practices such as disciplinary, grievances, absence management and performance. Good understanding of UK employment law. IT literate including strong working knowledge of Microsoft Word, PowerPoint and Excel. Desirable Skills, Knowledge and Experience Requested: Ability to deliver results consistently in a fast-paced HR Contact Centre. Proven Project Management experience using Project Management techniques e.g. Project Planning, Risk Management etc… Experience of stakeholder management . Experience of process development. SAP proficient including use of PB, PA and PPOSE, and Success Factors proficient including use of Employee Central. Working knowledge of ticketing systems – preferably CloudforService (C4S). Experience of managing a high volume of queries. Experience of managing chat escalations from a virtual agent / chat bot. Essential Personal Profile Required: An individual with a customer first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, transparent and dependable. An individual who is results driven, demonstrates, tenacity, drive and perseverance, with the ability to deliver in a complex, highly demanding environment. An individual who is a problem solver. An individual with the ability to combine a short term, pragmatic focus with longer term planning. An individual who is resilient, energetic and enthusiastic, able to deliver results under pressure, whilst responding constructively to challenging new ideas and inputs. An individual who is able to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style. A good communicator who can communicate complex ideas. An effective team player, actively leads, develops and supports team members. Resilient and enthusiastic, an individual able to deliver results under pressure. Desirable Personal Profile Requested: An individual who enables speed in decision making through establishing alignment, clarity, appropriate resources and sense of urgency whilst bringing others along

Our client, a prominent player in the aerospace sector, is seeking a Rolls Royce Account Manager for a permanent position based in the UK. This is an exciting opportunity to manage and optimise existing aftermarket business for the Rolls Royce (RR) account, providing on-site customer support and marketing coordination at multiple Parker Aerospace sites and divisions. Key Responsibilities: Acting as the primary interface with clients by maintaining an on-site presence and developing long-term relationships at all levels of the customer's organization. Serving as the customer's advocate within Parker Aerospace by facilitating the resolution of technical, logistical, performance, or support issues. Ensuring long-term profitable growth of spares, repairs, product improvements, and retrofit business lines at RR by working with Aftermarket Business Development Managers. Providing oversight of key customer performance areas such as delivery and quality metrics. Executing contracts to ensure a high level of customer service and pro-actively reducing customer inquiries. Managing project planning, retrofit management, and coordinating activities across multiple sites and divisions. Updating and managing the SharePoint site containing shared documentation between RR and Parker Aerospace. Job Requirements: Extensive experience in aerospace, including high-level account management and customer relationship management. Thorough knowledge of company products and services, aerospace technology, regulations, and policies. Bachelor's degree in Marketing, Engineering, or a related field is preferred. Strong communication skills and the ability to influence various departments and divisions within a matrix organization. Experience in managing engine accounts or working for an engine manufacturer in a supply chain or customer-facing role. Proficiency in conducting aftermarket business reviews with engine manufacturers. Benefits: Opportunity to work with a leading organisation in the aerospace industry. Professional development and career growth opportunities. Supportive and collaborative work environment. Comprehensive employee benefits package. If you are a seasoned aerospace professional looking to advance your career as a Rolls Royce Account Manager, we invite you to apply now to join our client's dynamic team

Registered Home Manager Location: Godiva Lodge, Coventry, CV2 4PR Size: 40-bed Dementia Care Home Contract: Full Time, Permanent Salary: £44,500 per annum At Godiva Lodge, we believe great care starts with great leadership. We’re looking for an experienced and passionate Registered Care Home Manager to lead our 40 bed home in Coventry. Godiva Lodge is a fully Local Authority funded home, providing specialist care exclusively for people living with dementia. This is an opportunity to take ownership of a well-established service, influence its future direction, and create an environment where residents, families and colleagues feel valued. What You’ll Do: Champion Outstanding Care: Lead the delivery of personalised, person-centred care that respects the dignity, individuality and choices of every resident. You will create an environment where residents feel safe, valued and supported, while continuously seeking ways to improve quality and enhance the experience for those who call Godiva Lodge home. Lead with Confidence: Take ownership of regulatory compliance, audits and inspections, maintaining high standards in line with CQC requirements and best practice. You will be a visible and approachable leader who inspires confidence, supports your team through change and drives continuous improvement across the home. Inspire Success: Have overall responsibility for the home’s performance, including occupancy, budget management and community reputation. Working closely with central support teams, you will help ensure Godiva Lodge remains a home of choice for residents, families and prospective colleagues. Build Meaningful Relationships: Develop strong relationships with residents, relatives, healthcare professionals and local stakeholders. You will listen, communicate openly and work collaboratively to ensure residents receive the support they need to live well. Empower your Team: Create a positive and inclusive culture where colleagues feel valued, supported and proud of the work they do. Through coaching, mentoring and development opportunities, you will nurture talent, build future leaders and help your team deliver exceptional care every day. Who are we looking for? Previous experience as a Registered Manager with a proven track record of achieving Good or Outstanding CQC outcomes. A genuine commitment to person-centred care and improving the lives of older people Strong knowledge of CQC regulations, safeguarding, Mental Capacity Act and wider regulatory requirements. Experience managing budgets, occupancy and operational performance. The ability to lead, inspire and develop high-performing teams. A proactive approach to problem solving, continuous improvement and delivering positive outcomes. Qualifications: Level 5 Diploma in Leadership for Health & Social Care (or equivalent), or a willingness to work towards achieving the qualification

Service Controller (Engineering / Facilities Services) Coventry | Full-Time | Monday-Friday A well-established and growing engineering services business is seeking a Service Controller to join their busy operations team, supporting delivery across a major national contract. This is an excellent opportunity for an organised and proactive individual with experience in service coordination, administration, or engineering support environments. The Role Working as part of a collaborative service team, you will play a key role in ensuring the smooth delivery of planned and reactive works across multiple sites nationwide. Key responsibilities include: Coordinating and scheduling engineers for emergency callouts and reactive works Managing incoming service requests and responding to customer queries Liaising closely with engineers, clients, and subcontractors Updating internal service systems, portals, and revenue tracking tools Raising purchase orders, processing invoices, and supporting costing activities Monitoring job progress and ensuring service delivery targets are met Providing general administrative support to the service functionWhat We're Looking For Previous experience in a service coordination, helpdesk, or engineering admin role Strong organisational skills with the ability to manage multiple tasks Excellent communication skills and customer-focused approach Comfortable working in a fast-paced environment with changing priorities Good IT skills, including experience using service management systems A team player with a proactive and problem-solving mindsetDesirable: Experience within HVAC, FM, or a related engineering/service industry Understanding of job costing, scheduling, and service delivery processesWhat's on Offer Salary: £24,000 - £26,000 (depending on experience) Stable, long-term opportunity within a growing organisation Supportive and team-oriented working environment On-site parking and company eventsWorking Hours Monday to Friday, 9:00am - 5:00pm (office-based role)Apply Now If you're currently working in a service coordination or engineering support role and looking for your next opportunity, we'd love to hear from you

About the Role Coventry City Council is seeking an experienced Senior Practitioner to join its West Help & Protection Team. This is an excellent opportunity for a skilled and motivated social work professional to take on a leadership-focused role within a supportive frontline safeguarding service. Rate: £33.30 per hour (Umbrella) As a Senior Practitioner, you will play a key role in supporting the Team Manager and driving high-quality practice across the team. You will work closely with Social Workers, helping to maintain performance standards, promote best practice and ensure positive outcomes for children and families. This is an ideal opportunity for an experienced practitioner who is confident managing complex safeguarding work while also supporting colleagues with professional development and performance improvement. Key Responsibilities Supporting the Help & Protection Team with practice and performance management Assisting Team Managers in the oversight of caseloads and service delivery Providing guidance, mentoring and support to Social Workers across the team Managing complex child protection and safeguarding cases where required Promoting high standards of social work practice Supporting effective decision-making and risk management Working collaboratively with partner agencies to safeguard children and young people Ensuring statutory responsibilities and timescales are metRequirements Social Work England registration A recognised Social Work qualification Significant post-qualified experience within Children's Services Strong experience within Help & Protection/Safeguarding teams Experience managing complex child protection cases The ability to support and develop colleagues within a team environment Excellent assessment, analytical and leadership skills A strong understanding of statutory children's social care responsibilitiesWorking Arrangements Minimum of 3 days per week office-based Up to 2 days per week working from homeThis arrangement supports both team collaboration and flexible working. Why Join Coventry City Council? Opportunity to work within an established Help & Protection Team Supportive management structure Leadership and mentoring responsibilities Flexible hybrid working arrangements Chance to make a significant impact on outcomes for children and familiesIf you are an experienced Senior Practitioner looking for your next opportunity within a progressive local authority, we'd love to hear from you

Parts Business ManagerCoventryFull-Time HybridAbout the OpportunityOur client is a leading manufacturer operating within the high-performance automotive sector. They are seeking an experienced Mandarin speaking Parts Business Manager Europe to support the operational delivery of their European spare parts business. This role is responsible for parts availability, inventory performance, customs compliance, dealer support and operational improvement activities across Europe. Working closely with Regional Account Managers, technical teams, suppliers, logistics providers and dealers, you will play a key role in driving operational excellence and continuous improvement throughout the parts supply chain.Role OverviewIn this role, you will be responsible for the end-to-end execution of the European parts business. You will work closely with dealers, Regional Account Managers, technical teams, suppliers, freight providers and logistics partners to ensure parts are delivered efficiently, inventory is managed effectively, and all import/export activities remain compliant. This position plays a key role in delivering excellent customer service, optimising operational performance and supporting the continued growth of European Aftersales operations.Key ResponsibilitiesCoordinate with the IT department to support the development and enhancement of spare parts systems.Execute day-to-day import and export activities across EU and non-EU markets.Prepare and verify shipping, customs and trade documentation.Coordinate with customs brokers, freight forwarders and warehouse providers to ensure on-time deliveries.Monitor shipments and resolve delays, customs issues and discrepancies.Maintain accurate HS Code and Country of Origin (COO) data for all parts.Support dealer and internal enquiries relating to customs classification, origin and duty requirements.Process customised and non-standard parts orders from order receipt through to fulfilment.Work with engineering, suppliers and planning teams to secure parts availability.Identify opportunities to reduce freight, duty, packaging and inventory costs.Support shipment consolidation and logistics optimisation activities.Operate and maintain internal controls covering inventory, order management and trade compliance.Support internal audits, external audits and SOX compliance requirements.Maintain process documentation, standard operating procedures and work instructions.Deliver packaging optimisation projects to reduce cost, damage and environmental impact.Act as an operational point of contact for dealers and Regional Account Managers.Coordinate with technical teams to resolve parts and quality-related enquiries.Monitor stock levels, back orders, supersessions and obsolete inventory.Maintain inventory parameters including reorder points and stock levels.Drive actions to improve inventory accuracy, stock turns and service levels.Coordinate cycle counts and annual stock counts with third-party logistics providers.Investigate stock variances and implement corrective actions.Produce operational reporting and inventory analysis using business systems and reporting tools.What Youll BringBachelor's degree in Supply Chain, Logistics, Business, Engineering or a related discipline.Experience working in parts, aftersales, logistics or supply chain operations.Hands-on experience managing import/export activities and inventory control.Working knowledge of EU customs regulations, HS Codes, Country of Origin requirements and Incoterms.Experience supporting inventory management and stock optimisation activities.Strong Microsoft Excel skills.Experience using ERP systems such as SAP or similar platforms.Experience using WMS systems and operational reporting tools.Knowledge of Power BI or equivalent business reporting software.Strong analytical and problem-solving skills.Excellent communication and stakeholder management capability.High level of attention to detail and organisational skills.Fluent English language skills.Additional European language skills would be advantageous.Experience within an automotive environment would be beneficial.Experience working within an audit or SOX-controlled environment would be advantageous.Location & Working PatternLocation: Coventry, United KingdomWorking Pattern: Full-TimeOffice Attendance: HybridFrequent travel to Amsterdam is may be required to support business operations, suppliers, logistics providers and dealer networks across Europe. Applicants must therefore be able to travel without restrictions.Salary & BenefitsSalary: CompetitiveBenefits include:25 days holiday plus bank holidaysPension schemeAnnual bonus (non-contractual)Private healthcareEmployee Car Ownership SchemeGroup Income Protection subject to length of serviceFamily-friendly policiesAccess to an employee wellbeing, discount and recognition platformWhy Apply?This is an opportunity to play a key role in the operational success of a growing European aftersales business, working across logistics, customs compliance, inventory management and dealer support functions within a highly respected automotive organisation.If you feel you have the skills to succeed in this role, please click to apply.Arden White specialises in technical engineering recruitment, and all job applications are managed by our team. We believe in the value of a personal touch, and we work hard to deliver aswift, professional, and friendly service for our clients and candidates. We are acting as a recruitment agency on behalf of our client for this vacancy, and whilst we are advertising the role, we are not the hiring company.Due to the high volume of applications, were unable to respond to everyone individually. If you havent heard from us within 14 days, unfortunately youve not been unsuccessful on this occasion. However, please continue to monitor our website vacancies for more opportunities.TPBN1_UKTJ

About the Role Coventry City Council is seeking an experienced Social Worker to join its Help & Protection Team based within the Families For All Hub. This is an exciting opportunity to work within a supportive and dynamic frontline service, helping to safeguard children and support families to achieve positive and lasting outcomes. Rate: £28.55 per hour (Umbrella) As a Social Worker within the Help & Protection Team, you will work directly with children, young people and families, undertaking statutory interventions and delivering high-quality social work practice. You will manage a varied caseload, undertaking assessments, safeguarding work and direct interventions for children and families with complex needs. The role requires confident decision-making, strong partnership working and a commitment to delivering child-centred practice. Key Responsibilities Working with children and families in accordance with relevant legislation, statutory guidance and departmental procedures Undertaking complex assessments and developing effective intervention plans Managing Children in Need and Child Protection cases Delivering direct support and interventions to children and families Assessing and managing risk to ensure the safety and welfare of children Working collaboratively with partner agencies to achieve positive outcomes Supporting families through legal planning processes where required Preparing reports and providing instructions to Legal Services for court proceedings Maintaining accurate and up-to-date case records using Coventry City Council's recording systems Participating in supervision, training and continuous professional development activities Contributing to the ongoing development and improvement of the serviceRequirements Social Work England registration A recognised Social Work qualification Experience within Children's Services, particularly safeguarding and child protection Strong knowledge of relevant legislation, guidance and social work practice standards Experience completing assessments and managing statutory casework Excellent communication, assessment and report-writing skills The ability to work independently while maintaining strong collaborative relationships with colleagues and partner agencies A commitment to delivering high-quality outcomes for children and familiesWorking Arrangements The team operates a duty rota system, with social workers on duty 1 week in every 4 During duty weeks, staff are required to be office-based all week The service is predominantly office-based to support collaborative practice and service delivery Working from home can be arranged for 1 day per week, subject to service requirementsWhy Join Coventry City Council? Opportunity to work within a well-established Help & Protection service Supportive team environment and management structure Diverse and rewarding caseload Ongoing professional development opportunities The chance to make a meaningful difference to the lives of children and families across CoventryIf you are a dedicated and experienced Children's Social Worker looking to join a supportive and forward-thinking local authority, we'd love to hear from you

We are looking for an experienced and proactive Transport Supervisor on a 12 month Fixed Term Contract to support the day-to-day operation of our busy hub, processing up to 500,000 parcels per day. Reporting to the Transport Shift Manager, you will work closely with driver teams and operational stakeholders to ensure transport services are delivered safely, efficiently and in full compliance with legal and company standards.You will lead driver briefings and debriefings, oversee operational performance, support transport planning, and act as a key point of contact for both internal and external customers. This is an excellent opportunity for a transport professional with strong leadership, operational and compliance experience who thrives in a fast-paced logistics environment.Shift pattern: Monday Friday 7:00pm - 3:30amWhat youll be doing:Lead driver briefings and debriefings to ensure safe, efficient, and compliant operations.Monitor route performance, working time, mileage, and service delivery across the shift.Investigate and resolve operational issues, including delays, vehicle defects, incidents, and compliance concerns.Motivate, coach, and support drivers to deliver excellent operational performance.Ensure compliance with transport legislation, company policies, and Health & Safety standards.Maintain accurate vehicle, trailer, and driver records across transport systems.Analyse tachograph and telematics data to identify trends and drive performance improvements.Manage transport planning systems, ensuring operational changes are accurately reflected.Produce KPI reports and operational insight to support continuous improvement initiatives.Build strong relationships with internal teams and customers, ensuring service levels are consistently achieved.Deputise for the Transport Shift Manager when required.What We're Looking ForCPC qualification desirable, or willingness to work towards one.Previous experience within a transport, traffic office, or logistics environment.Experience with transport management, telematics, and tachograph systems (e.g. Isotrak, Ortec, Tachomaster).Knowledge of route planning, optimisation, and transport compliance.Experience producing and analysing KPI and operational performance reports.Proven people management experience at supervisory level or above.Strong communication, stakeholder management, and problem-solving skills.Highly organised, with the ability to prioritise and perform under pressure.Data-driven approach with the ability to identify and implement operational improvements.In this role, you will be a visible leader within the operation, ensuring that transport activities run safely, efficiently and compliantly throughout your shift. You will inspire and motivate drivers, proactively resolve operational challenges, and champion high standards of performance, professionalism and customer service.If you're a motivated transport professional looking to take the next step in your leadership career within a high-volume logistics environment, we'd love to hear from you. Apply today and become part of a team that keeps our operation moving.TPBN1_UKTJ

Customer Support Advisor (Temp to Perm) We're recruiting on behalf of our client for a Customer Support Advisor to join their busy and friendly customer service team in Coventry. This is an excellent temp-to-perm opportunity for someone who enjoys helping customers, solving problems, and delivering outstanding service. Salary for this position will be starting at £29,000 working on a rota basis in a busy and friendly team. There is the requirement to be flexible, the company phone lines are open 7 days a week. Weekday shifts are between 7am and 7pm with weekends being typically 7am till 3pm which, once trained, are worked from home. The company offers fantastic benefits including a hybrid working model. The Role As a Customer Support Advisor, you'll be the first point of contact for customers, providing support with delivery and service enquiries. You'll play a key role in ensuring every customer receives a professional, efficient, and positive experience. Key Responsibilities Handle customer enquiries in a courteous, friendly, and professional manner. Respond to enquiries relating to deliveries and services. Accurately log and categorise customer interactions using internal systems. Complete customer verification and security checks. Triage customer queries and escalate complex issues to the Customer Support Specialist team where appropriate. Take ownership of customer queries through to resolution. Work towards individual and team KPI targets. Attend team meetings and training sessions, contributing positively to the team. Promote and demonstrate the company's core values. Be flexible and support the wider team with additional tasks as required by management. Person Specification We're looking for someone who has: Proven experience in a customer support or customer service role, or experience as a Client Service Representative. Excellent verbal and written communication skills. A customer-focused approach with the ability to adapt your communication style to suit different customers. Strong organisational skills with the ability to multitask, prioritise workloads, and manage time effectively. Excellent attention to detail. Good computer literacy, including experience using Microsoft Office applications. A professional, flexible, driven, and positive attitude. The ability to remain organised and self-disciplined while working under pressure. A collaborative approach and the ability to work effectively as part of a team. What's on Offer Temp-to-perm opportunity with long-term career prospects. Full training provided. Friendly and supportive working environment. Opportunity to develop your customer service skills within a growing business. If you're passionate about delivering exceptional customer service and are looking for your next opportunity in Coventry, we'd love to hear from you. Apply today to join a business that puts customer experience at the heart of everything it does

SF Partners are supporting one of our growing, established clients in Coventry CV6 who are looking to recruit a Materials Analyst on a 3 month basis. Pay rate: £15 per hour Working pattern: full time for circa 3 months potentially longer Inventory Control & System Accuracy -Maintain accurate inventory records across business and customer WMS / ERP systems -Monitor stock accuracy and investigate discrepancies between physical and system stock -Manage inventory adjustments, quarantined stock, and status changes in line with agreed processes -Support cycle counts and audits, ensuring timely investigation and resolution of variances Inbound, Outbound & Stock Movements -Validate ASNs and manage PO check-in for inbound stock on behalf of customers -Monitor inbound discrepancies, shortages, damages, and over-receipts -Support outbound order processing, delivery accuracy, and issue resolution -Process and track stock transfers and quarantine requests across multiple locations Customer Support & Stakeholder Management -Act as a primary contact for customers on inventory-related queries -Provide accurate stock positions, investigation updates, and resolution timelines -Build strong working relationships with customer supply chain and operations teams -Support customer reviews with clear, data-led insight Reporting & KPIs -Produce daily, weekly, and monthly inventory and performance reports -Build and maintain KPI packs in line with customer SLAs and internal targets -Track metrics including inventory accuracy, stock ageing, inbound compliance, and order fulfilment -Identify trends, risks, and opportunities for service and process improvement Continuous Improvement -Identify root causes of inventory and service issues and recommend corrective actions -Support continuous improvement initiatives across business operations -Work closely with warehouse teams, planners, and customer stakeholders to drive better outcomes

Job Title: HR Data Compliance Consultant - (phone number removed) Location: Coventry Duties: Compliance Consultant will work with an existing team of 4 members, reporting into the Process Delivery Manager. The purpose of this role is to embed compliance under General Data Protection Regulation (GDPR) for delivering the end-to-end process of Data Subject Access Requests (DSAR), Pre-Action Protocols (PAPs) requests and other Information requests from third parties (e.g. solicitors, Jobcentre Plus, Department for Work and Pensions) and employees. This is a high priority, as we are legally bound to respond. Skills: Essential Skills: Experience of working in a similar role or a sensitive business area. Knowledge of Data Subject Access rights namely the “right to access”. Ability to work independently and proactively, taking full ownership and responsibility for own work; fully invested in achieving a successful result. You view things as a team rather than individual project level, considering the wider team needs. Strong interpersonal/communication skills, including ability to communicate effectively at all levels. Good influencing skills. Strong ability to organise and ensure prioritisation of personal workload to meet tight deadlines. Excellent at critical thinking and confident in ability to make swift risk-based decisions. Strong analytical skills and highly competent in use of excel to enable and support analysis of employee master data and team activity reporting. Resilient, energetic and enthusiastic, able to deliver results under time constraints, whilst responding constructively to challenging new ideas and inputs. You must be agile, work with integrity and have the ability to make a positive impact with your colleagues and the wider organisation. Desirable Skills: Relevant degree or equivalent experience preferred / Relevant apprenticeship or equivalent experience preferred. HR shared service experience. Experience of working with People Data systems i.e. SuccessFactors Plus. Intermediate proficiency in Microsoft Office apps such as Word, Excel & PowerPoint. Experience in using a range of tools within Adobe Acrobat. * Demonstrate project management and problem-solving skills; namely technological challenges that may arise and could impact ability to meet statutory deadlines. Education: Relevant degree or equivalent experience preferred / Relevant apprenticeship or equivalent experience preferred

Early Years Trainer Location: Coventry and surrounding areas Free Parking This role can be full time Monday to Friday 37 hours per week, or 3 days per week if cannot work full time Classroom delivery with travel to learner sites Ever felt that your early years experience could go further than the workplace and instead shape the next generation of childcare professionals? At Able Personnel, we are recruiting on behalf of a respected and growing training provider for a passionate Early Years Trainer Tutor or Assessor to join their expanding team. This is teaching apprenticeships for learners who work in nursery settings. This is a face to face Early Years Trainer role with travel required to support apprentices and employers across Coventry and surrounding areas. You will play a key role in delivering Early Years apprenticeship programmes across Levels 2 to 5, supporting learners through structured training, assessment and coaching to help them achieve successful outcomes. What you will be doing: • Deliver Early Years apprenticeship training across Levels 2 to 5 as an Early Years Trainer in a classroom and workplace setting • Plan and deliver structured schemes of work, lesson plans and learning resources • Carry out face to face training sessions for groups of apprentices 3 days per week and 2 days per week in the workplace plus admin days • Support learners to develop occupational skills, knowledge and behaviours • Monitor apprentice progress and provide regular feedback and tutorials • Liaise with employers to support workplace development and progress • Embed Maths, English and professional behaviours into delivery • Assess learner work and provide clear, constructive feedback • Maintain accurate tracking, records and progress reports • Use digital learning platforms and online tools to support delivery • Review and evaluate learner progress against apprenticeship standards • Motivate and support apprentices to achieve timely completion What we are looking for: • Strong background in early years care and practice • Experience delivering vocational training, teaching or assessing learners at Level 3 • Ability to engage and motivate learners in a face to face environment • Strong organisation, planning and communication skills • Full driving licence with access to a vehicle Desirable: • Teaching qualification or Assessor qualification such as CAVA, TAQA or equivalent • Knowledge of Early Years apprenticeship standards Salary and benefits: • Salary £28,000 to £30,110 per annum • Flexible working arrangements available • Life assurance at 3 times annual salary • Employee assistance programme • Holiday purchase scheme up to 5 days • Increased annual leave after 5 years service • Cycle to work scheme • Electric car scheme • Salary sacrifice pension scheme If you are ready to use your early years experience to guide and inspire apprentices into successful careers in childcare, this Early Years Trainer role offers purpose, development and the chance to make a real impact in education and training

SF Partners are supporting a Coventry (CV7) based Manufacturer in recruiting an Order Fulfilment Specialist on a permanent basis. Salary: £30,000-£35,000 Working pattern: full time Monday to Friday The Order Fulfilment Specialist supports and coordinates the customer order lifecycle, from order receipt through to successful delivery. The role acts as a central point of coordination between customers, Sales, Commercial, Service, Warehouse, Logistics and European supply teams, ensuring orders are processed accurately, progressed on time and communicated clearly. The role also supports forecasting, performance reporting and continuous improvement activities across the Supply Chain & Logistics function. Responsibilities will include: Order Fulfilment - Process customer orders accurately and within agreed timescales. - Maintain accurate and up-to-date order information within SAP and other business systems. - Coordinate with European supply teams to confirm product availability and delivery schedules. - Monitor the open order book, identify potential delays and coordinate actions or escalate where required. - Ensure customer requirements and delivery instructions are accurately recorded and communicated. Customer Communication & Coordination - Act as a key point of contact for customers regarding order progress and delivery information. - Provide clear and proactive updates on order status, delivery dates and potential delays. - Coordinate with Sales, Commercial, Service, Warehouse and Logistics teams to resolve order-related issues. - Manage shared order mailboxes and ensure requests and actions are progressed within agreed timescales. Delivery Readiness & Commercial Clearance - Monitor orders approaching delivery readiness and ensure required internal checks are completed. - Request customer financial clearance from the Commercial team before delivery arrangements are confirmed. - Coordinate approved delivery requirements with the Logistics team for transport planning and execution. - Keep customers informed throughout the delivery process and communicate any changes or delays. Forecasting & Planning Support - Support forecasting activities by maintaining accurate order, backlog and customer demand information. - Review order trends and provide relevant information to support forecasting discussions. - Work with Sales and other stakeholders to identify changes in expected customer demand. - Support activities aimed at improving forecast accuracy and visibility. Performance Reporting & Data Analysis - Monitor and report relevant KPIs, including on-time delivery, backlog and overdue orders. - Analyse operational data to identify trends, recurring issues and areas requiring attention. - Prepare reports and analysis to support operational reviews and decision-making. Continuous Improvement & Process Development - Identify opportunities to improve order fulfilment processes, reporting and ways of working. - Support the development and implementation of procedures and working instructions. - Contribute to continuous improvement and cross-functional projects. - Support opportunities to automate and digitalise repetitive activities and reporting. What We're Looking For Experience - 2+ years' experience in order fulfilment, order processing, customer operations or supply chain coordination within a B2B environment. - Experience using ERP systems; SAP experience would be advantageous. - Experience communicating with customers and coordinating activities across different departments. - Experience in manufacturing, engineering, industrial automation or another technical B2B environment would be advantageous. - Experience working with international teams would be beneficial. Skills & Attributes - Strong Microsoft 365 skills, particularly Excel, Outlook, Word and PowerPoint, with experience using SAP or other ERP systems. - Excellent attention to detail, data accuracy and organisational skills. - Clear and professional written and verbal communication skills. - Proactive and organised, with the ability to prioritise and handle multiple orders and deadlines. - Strong collaboration skills and confidence working with customers, internal teams and international colleagues. - Analytical and improvement-focused, with an interest in forecasting, performance reporting and developing better ways of working. - Experience with reporting, automation or data visualisation tools would be advantageous

Role: Junior Electrical Engineer Type: Permanent, Full Time Hours: Onsite – 37.5 hours per week Salary: £28,000 - £30,000 per annum + Benefits Location: Coventry Owen Daniels are supporting a leading manufacturing company, and we are looking for a Junior Electrical Engineer to join on a permanent basis, due to growth in the business. Junior Electrical Engineer – Key responsibilities: Assist with the design, development and enhancement of electrical rotating equipment by supporting engineering projects, producing technical documentation and creating electrical design solutions. Prepare and maintain CAD drawings, engineering records and manufacturing documentation, while contributing to testing activities, analysing results and compiling technical reports to support product development and validation. Support engineering investigations by carrying out equipment assessments, assisting with fault diagnosis and contributing to technical evaluations that improve the reliability and performance of rotating machinery. Work collaboratively with design, manufacturing, service and project teams to provide technical support, contribute to project delivery and ensure all engineering activities meet quality standards, specifications and customer requirements. Junior Electrical Engineer - Essential Skills & Experience: Hold a degree in Electrical Engineering or related subject A genuine interest in electrical machinery or electrical rotating equipment with an enthusiasm for developing technical expertise. Familiar using CAD packages and exposure to producing engineering drawings and CAD models. Possess strong analytical and problem-solving skills Excellent attention to detail Ability to communicate effectively while working as part of a team. If you feel you’re a good fit for this position, then please apply with your latest CV or contact Amar in the Birmingham office for a confidential discussion

Security Systems Engineer – Coventry – Basic Salary £28,000 - £43,000 Per Annum Security Systems Engineer – Package Overview: £28,000 - £43,000 (negotiable based on experience) Opportunities to increase earnings Company vehicle, fuel card, pension scheme, mobile phone, and lapto Monday to Friday (40 hours per week) Full-time, permanent position Excellent training and career progression opportunities Area covered – Midlands The work is strategically allocated based on each engineer’s location Company Overview – Security Systems Engineer An excellent opportunity has become available within a well-established, growing company in the security industry. This highly regarded organisation is known for its expertise in designing, installing, and maintaining security systems including CCTV, access control & intruder alarms for commercial, residential and industrial clients. You will join a team of skilled professionals, with your work carefully planned and allocated to ensure high standards and efficiency. The company offers full training and ongoing support, helping you to develop your career and skills in a supportive environment. Security Systems Engineer – Role and Responsibilities: Install and maintain security systems, including CCTV, access control, intruder alarms, and other related systems. Conduct regular servicing and testing of security systems to ensure their operational effectiveness and compliance with regulations. Fault diagnosis and repair, ensuring systems are fully operational and meet client requirements. Perform system upgrades and modifications to meet changing client needs and updated industry standards. Ensure all work complies with British Standards, health and safety regulations, and company procedures. Maintain accurate records, including service reports, installation logs, and maintenance documentation. Collaborate with other engineers and teams to ensure smooth and efficient project delivery. Security Systems Engineer – Skills & Experience: Strong technical knowledge of security systems, including CCTV, access control & intruder alarms. Proven experience in the installation, maintenance, and servicing of security systems. Excellent fault-finding and problem-solving abilities. Ability to interpret technical drawings and system specifications. Familiarity with British Standards and security industry regulations. Strong organisational and time-management skills. Methodical, detail-oriented approach to work. A commitment to health and safety practices in all tasks. Full UK driving licence or equivalent. Experience with various manufacturers and systems. Why Apply for This Role? Excellent training and development opportunities Plenty of opportunities to increase your earnings Excellent work life balance Supportive work environment Carefully planned out work schedules Opportunities to train in other areas across the business DON’T MISS OUT ON THIS GREAT OPPORTUNITY – APPLY NOW! Get Staff acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Please note: If you have not been contacted within 7 days, your application for this position has been unsuccessful. Industry Keywords: Security Systems Engineer, CCTV, Access Control, Intruder Alarms, Fire Alarm Systems, Installation Engineer, Service Engineer, Security Systems, Security System Design, Fault Diagnosis, Preventative Maintenance, System Upgrades, IP Networking, PPM, Health and Safety, British Standards, Site Surveys, Commercial Security, Residential Security, IP, Integrated Security Systems, Maintenance Engineer, Service Engineer, Repair Engineer, Fire and Security Engineer, Security Engineer, Commissioning, Fire Alarm, Security Systems Engineer, Fire Extinguisher, Emergency Lighting, Nurse Call Systems, Close Circuit Television, Automatic Number Plate Recognition, ANPR, Access Control, Door Entry, Life Safety, Health and Safety, Intruder Alarm, Hikvision, Dahua, Qvis, Galaxy, Texecom, Scantronic, Paxton, PAC, Net2, Wisenet, Morley, Advanced, Kentec, C-tec, Gent, Hojicki, HiFire, Pelco, Menvier, Concept Pro, Haes, Fermax, Videx, ACT, Avigilon, Lenel C-Cure, Notifier, Electrical Engineer, BAFE, FIA, ECS Card, Site Surveys, Control Panels, System Commissioning

ROLE: Children's Contact Centre Deputy ManagerLOCATION: Coventry, CV4RESPONSIBLE TO: Contact Centre ManagerSalary: £29,000 per yearWorking hours: 39.5 hours per weekWorking days: Tuesday-Saturday (including bank holidays)This is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance.Main Objectives:The Deputy Manager supports the Centre Manager in the day-to-day management of the Family Time and Family Support services offered by the organisation, ensuring the safe, child-focused delivery of services. A key part of the role is the coordination and set-up of referrals, including meeting with parents, social workers and any other professionals involved to establish clear expectations, assess risk, and agree service arrangements.The Deputy Manager also plays a central role in reviewing cases where concerns arise, holding review meetings with parents and professionals as required, and ensuring appropriate safeguarding actions are taken. The role combines operational oversight, safeguarding support, staff supervision, and quality assurance, and provides cover for the Centre Manager when required.Key Responsibilities:GeneralProactively take ownership in developing own knowledge to understand the context of the work of the company and associated risks, challenges and prioritiesMaintain at all times strict confidentiality of information relating to any sensitive informationCommunicate information effectively using the correct channels;Ensure familiarisation and adherence with Swan Familys policies and procedures at all timesMeet obligations in respect of Health and Safety, primarily not putting self and others at risk of harmCarry out responsibilities effectively, accurately, promptly and in a well-organised wayObserve and work to the Swan Familys Core ValuesDispose of confidential paperwork appropriately using secure methodsTo uphold Swan Family's core values, including treat all with respect. Swan Family operate as an anti-bullying organisation. Any abuse of this policy will be dealt with by disciplinary action, up to and including dismissal.Principal DutiesTo assist the manager in the general running of the centre and to undertake his/her responsibilities as may be designated in their absence, including attending the Centre Managers meeting at Head OfficeTo manage the daily workload of the Supervised Contact Workers, matching workers to contacts and ensure all work is covered.To maintain and develop relationships with Local Authorities, social workers, solicitors and other professionals and service users whilst ensuring contact demands are met.To ensure the centre is a safe environment to work in and visit.Ensuring timely flow of information between Swan Family, its clients and workers.To conduct Safeguarding (Warner) interviews with candidates where required.To check the content of reports submitted by Supervised Contact Worker, addressing any issues identified by these reports to the relevant channels. Liaising with service staff to improve the quality of reports where required.To coordinate planning and review meetings and booking with our clients and service users, ensuring information is shared to the appropriate people, and take payments if required.To work with Swan Family departments to share information for the business needs and service delivery including data monitoring and service performance reviews.To write and deliver safeguarding training sessions for service staff as required, upon request of Family Support Services Manager.To follow Swan Family and NACCC policies and procedures for the service; including but not limited to safeguarding and child protection, confidentiality and Health and Safety.To resolve daily operational problems and queries efficiently and effectively.To promote a professional service at all times.To provide feedback and reporting to the Contact Centre Manager on a regular basis.To be prepared to work flexibly and outside office hours as appropriate, including supervising contacts if required.To ensure the centre standards are maintained and the centre is always clean and tidy.To ensure that the centre is a welcoming environment and that high customer service standards are upheld by all staff.Performance MeasurementThe jobholders commitment to, and success in, their Personal Development Plan. Improvement in the quality and content of service provided.Ability to cope with periods of high workload and prioritise tasksContribution to the overall team effortAchievement of goals indicated in monthly performance reviewsAchievement of all areas of minimum performance standardsStrict ConfidentialityDue to the nature of the information the job holder will be exposed to, it is essential that they maintain the highest level of confidentiality at all times. Failure to do so may result in disciplinary action, up to and including dismissal.SupervisionThe jobholder works within the guidelines laid down by the Manager, being adaptable to the changes in the priorities dictated by the superior.Decision MakingThe jobholder is responsible for prioritising his/her daily workload whilst accounting for the priorities of the Manager.Job Types: Full-time, PermanentBenefits:- Company pensionWork Location: In personTPBN1_UKTJ

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDSAn achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to £2,000 Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKSDays out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOROur people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYSIf you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career

Electrical Supervisor\n Location: Automotive Manufacturing Sites (Gaydon, Warwick & Oxford Areas) About the Role\n An exciting opportunity has arisen for an experienced Electrical Supervisor to join a well-established engineering services business supporting leading automotive manufacturing facilities across the Midlands. \n This is a hands-on supervisory role where you will lead teams of electricians, oversee electrical installation and maintenance projects, and ensure all work is delivered safely, efficiently and to the highest quality standards. Working across multiple manufacturing sites, you'll play a key role in coordinating labour, managing project delivery and maintaining strong customer relationships. Key Responsibilities\n\n • Supervise and support teams of electricians across multiple automotive manufacturing sites.\n, • Manage day-to-day electrical installation projects, ensuring work is completed safely, on time and within budget.\n, • Coordinate labour, materials, equipment and subcontractors to meet project requirements.\n, • Be hands on when required \n, • Monitor quality standards and review inspection and testing documentation to ensure compliance with current regulations.\n, • Carry out site inspections, toolbox talks and safety audits, promoting a strong health and safety culture.\n, • Liaise with customers, site management, engineers and suppliers to ensure successful project delivery.\n, • Read and interpret electrical drawings, schematics and technical documentation.\n, • Assist with project planning, quotations and estimating where required.\n, • Build and maintain strong client relationships by delivering a professional, high-quality service.\nAbout You\n To be successful in this role, you will have: \n\n • Previous experience supervising electrical installation or maintenance work within industrial, manufacturing, automotive or similar environments.\n, • Proven leadership skills with the ability to motivate teams while maintaining high standards of safety, quality and workmanship.\n, • NVQ Level 3 in Electrical Installation (or equivalent).\n, • 18th Edition Wiring Regulations qualification.\n, • City & Guilds 2391 or 2394/2395 Inspection and Testing qualification.\n, • Experience carrying out or managing Electrical Installation Condition Reports (EICRs).\n, • A good understanding of current electrical regulations and industry standards.\n, • Excellent communication and organisational skills.\n, • A full UK driving licence.\nWhat's on Offer\n\n, • Competitive salary.\n, • Company vehicle or travel allowance (where applicable).\n, • Generous holiday allowance.\n, • Healthcare cash plan.\n, • Employee assistance programme with 24/7 GP access.\n, • Employee discounts and rewards platform.\n, • Cycle to Work scheme.\n, • Employee referral bonus.\n, • Long service recognition.\n, • High-quality workwear and PPE provided.\n, • Ongoing training and career development opportunities.\n, • Supportive team environment with opportunities for progression.\n\n If you're an experienced Electrical Supervisor looking to work on prestigious automotive manufacturing sites and develop your career within a growing engineering business, we'd love to hear from you. \n \n Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

We are currently recruiting for a Voids Supervisor to join a contractor on an interim basis, overseeing voids across their housing stock in Leicester, Coventry and Northampton! As a Voids Supervisor, you will be responsible for managing the day-to-day running of voids, ensuring works are completed safely, efficiently, and to a high standard. This is an excellent opportunity to join a customer-focused organisation and make an immediate impact within a busy void team. What's on offer: Rate: £30-35 per hour (DOE) Contract: 3-6 Months Location: Coventry, Leicester and Northampton Office and site based Company van Mileage paid from office to siteAbout the Organisation: Our client is a well-established social housing provider committed to delivering safe, quality homes and excellent services to residents. They manage a diverse housing portfolio and are focused on maintaining high standards across their properties and communities. Key responsibilities include: Supervise the delivery of void workstreams Manage a team of 8 operatives, contractors, and subcontractors to ensure service targets are achieved. Monitor void performance, quality, and productivity. Carry out pre and post-inspections and quality assurance checks. Ensure compliance with health and safety legislation and company policies. Support the planning and allocation of resources to maximise efficiency. Produce reports and updates on performance and service delivery.The successful Void Supervisor will have: Previous experience supervising voids within social housing. Strong knowledge of housing maintenance. Experience managing direct labour teams and contractors. Good understanding of health and safety and compliance requirements. Excellent communication, organisation, and customer service skills. Full UK driving licence.This role would suit an experienced Void Supervisor available at short notice and looking for an interim opportunity within a reputable social housing organisation. The successful Void Supervisor will play a key role in delivering an efficient, high-quality repairs service for residents. If this is of interest to you, please get in touch to discuss the opportunity further with Kyle at (url removed) or give me a call on (phone number removed)

Buyer (Supply Chain / Procurement) Location: Coventry (Hybrid working 2 days per week) Salary: circa £36,000 Hours: 37.5 per week Contract: Permanent \n We are recruiting for an experienced Buyer to join a growing manufacturing and engineering business at their new Coventry site. This is a hands-on role combining purchasing, scheduling and supply chain coordination, with real ownership of materials planning and supplier performance. \n You will be responsible for the procurement of materials, components and equipment, ensuring stock availability aligns with production and customer demand. Working closely with engineering, production, operations and logistics, you will play a key part in keeping the supply chain moving and improving supplier performance. \n Key responsibilities include: \n • Planning, scheduling and monitoring goods and services to meet production requirements, using techniques such as JIT, Kanban, blanket POs and rescheduling • Ensuring raw materials, components and production supplies are ordered accurately and delivered on time • Managing inventory and safety stock levels to balance customer service with effective use of capital • Maintaining material, supplier and planning data within the MRP/ERP system • Investigating shortages and carrying out root cause analysis with corrective actions • Supporting installation and inventory plans by providing clear guidance on material availability • Managing supplier performance, delivery metrics and quality issues • Analysing data in Excel (including pivots and lookups) to identify improvement opportunities • Supporting logistics, shipping and import processes • Working with design teams on drawings, product descriptions and codes to ensure accurate procurement • Leading supplier negotiations and driving cost saving and cost avoidance initiatives • Managing commercial risks and maintaining accurate reporting to support decision making • Building strong relationships across engineering, production, sales, operations and external suppliers \n About you: \n • Proven experience in buying, supply chain or materials planning • Experience using MRP / ERP systems • Strong Excel skills including pivot tables, vlookups and basic formulas • Confident communicator with a practical, solution-focused mindset • Strong commercial awareness and negotiation ability • Able to manage priorities in a fast-paced environment • Comfortable working cross-functionally and influencing stakeholders \n Desirable (but not essential): \n • International purchasing experience, including Far East sourcing • Logistics or import experience (or willingness to learn) \n This is a site-based role in Coventry, with occasional travel to suppliers and other UK locations as required. If you’re a Buyer who enjoys ownership, variety and making a tangible impact on supply chain performance, this is a great opportunity. \n INDL

Position: Customer Field Service Engineer Location: Midlands Salary: £40k – £45k The Company: CNC Machine Manufacturer The Role: • Install, test, service and repair/rebuild the company machines ensuring the equipment conforms with company operating specifications and customer requirements. • Promotion of the company’s machine tool performance & reliability, company engineering competencies and customer service excellence. • Provides prompt engineering support to customer manufacturing operations relating to company machine tool installation, product performance, operating & maintenance procedures on customer premises. • Provides timely accurate technical advice to customers (Help Desk). • Evaluates company product/service performance in the field. • Provides technical inputs into development and evaluation of new company products. • Feeds back intelligence relating to customer needs, company product & service performance, competitor product performance and sales activity to company management. • Ensures the company’s products conform to customer production & quality requirements. • Reports directly to the Operations Manager • Relates to the customer for field service and repair, help desk support, installation, training, new product information and maintenance of ongoing relationships. • Establishes and maintains effective working relationships across the company • Provides accurate feedback on service issues to engineering and central service functions. • Liaises with sales and applications departments for customer support related issues e.g. installation scheduling, machine preparation for demonstration etc. • Liaises with shipping and purchasing departments to ensure parts delivery. Requirements: • Engineering competencies to a minimum of trade level • Tertiary in engineering mechanical or electrical (advantageous) • Completed studies in business administration (advantageous) • Customer service engineering experience in a geographically dispersed organization • Excellent verbal and written communication skills • Demonstrated PC Skills (excel, word, and PowerPoint) • Able to meet deadlines plan and organise work priorities • Minimum of 5 years’ experience with Relevant trade or engineering qualifications for CNC machine servicing/support or Trade qualified electrical/electronic an advantage • Strong focus on customer service • Knowledge of the Company’s CNC systems or Fanuc Robots and other CNC systems will be an advantage • Able to work from their own initiative • Demonstrate flexible and positive attitude • Training will be given to the successful applicant • Overseas and travel may apply

We are currently recruiting for a Senior DevOps Engineer to join our Technology team on a hybrid basis, working two to three days per week from our headquarters in Coventry and the remainder remotely.This is a key technical role responsible for the design, delivery and continuous improvement of AHDBs Azure cloud platform and Azure DevOps. Working closely with development, architecture and security teams, you will drive infrastructure automation, optimise CI/CD processes and ensure our cloud environments remain secure, resilient and scalable.We are seeking an experienced DevOps professional with strong hands-on expertise in Microsoft Azure, Terraform, GitHub and YAML-based CI/CD pipelines. The ideal candidate has knowledge on Infrastructure as Code, automation and DevOps best practices, with the ability to provide technical leadership and contribute to the successful delivery of business-critical platforms and services in an Agile environment.About AHDBWe are the independent, impartial public body that unlocks success in British agriculture. Funded by a levy from over 100,000 British producers in the beef, lamb, pork, dairy and cereals sectors, we support and champion farmers, growers and processors, often where no one else can or will.We share the expert, evidence-based research and reports that inform on-farm decision making. We promote British produce to the UK public through domestic marketing campaigns, and we identify and open new global export opportunities to help farm businesses grow.We help levy payers learn more, sell more and export more to remain sustainable and profitable. Together, we deliver the insights, the influence and the impact that farmers need.Responsibilities:Support and maintain the Azure cloud infrastructure, including testing and development environmentInvestigate, implement and document ways to automate and improve development and release processes, managing build and release pipelines within Azure DevOpsImplement monitoring/alerting/remediation for production systemsSupport projects and provide technical knowledge and skills in process investigation, solution design, development and system testingMaintain required digital data storage such as databases, registers, completing and maintaining to required standardsReview applications and infrastructure for compliance and auditing purposes, and actioning outcomes from those activitiesWork in conjunction with The Development Team to test and examine code written by developers related to cloud infrastructure and to oversee code releases and provide clear and concise release notes for stakeholders involvedEssential:Extensive hands-on experience administering and supporting the Microsoft Azure platform and its technologies, including App Service, Virtual Machines, Storage Account, Key Vault, Networking and DNSStrong experience designing and deploying cloud infrastructure using infrastructure scope techniques and best practicesExtensive experience using GitHub and GitHub Actions for source control, automation and CI/CD deliveryStrong experience creating, maintaining and troubleshooting YAML-based pipelinesExperience designing, maintaining and optimising CI/CD processes and release automationStrong understanding of cloud security principles, monitoring, logging and governance within AzureExperience working within Agile delivery environmentsExcellent troubleshooting, stakeholder management and technical communication skillsExperience with Kubernetes and Azure Kubernetes Service (AKS) and experience with Docker and PowerShell, Python or other automation scripting languages is desirableExperience implementing Azure security and compliance controls, including UK-based regulations; experience with CMS frameworks such Umbraco, WordPress and Orchard but not essentialThe benefitsWe believe in rewarding our people for their hard work, so we have a great mix of benefits and opportunities to give you the recognition you deserve:35 hours per week, MondayFriday, to include hybrid working33 days annual leave plusone privilege day (inclusive of bank holidays)Life assurance cover (4x salary)A market-leading defined contribution pension scheme with Legal & GeneralEnhanced pay of 20 weeks for maternity, adoption and shared parental leave, subject to length of serviceA paid day each year to volunteer and make a difference in your communityComprehensive Employee Assistance ProgrammeExcellent training and development opportunities and an agreed development planRecognition awardsthroughout the yearReward Gateway membership this givesyou a huge number of online discounts and savingsAt AHDB, we are committed to developing, maintaining and supporting a culture of equality, diversity and inclusion, to include flexible working opportunities. This applies to both our workforce and the practices we follow.TPBN1_UKTJ

Ocean Import Operator Hours: Monday to Friday, 9:00am – 5:30pm (1-hour lunch) Working Pattern: Hybrid – 1 day per week working from home Salary: Competitive About the Role We are looking for an organised and customer-focused Ocean Import Operator to join the Freight Forwarding team of a leading worldwide logistics company. This is an excellent opportunity for an experienced freight forwarding professional who thrives in a fast-paced environment and is committed to delivering outstanding customer service. The successful candidate will be responsible for managing ocean import shipments from origin through to final delivery, ensuring all operational, customs and customer requirements are met while maintaining the highest standards of accuracy, compliance and efficiency. Key Responsibilities Manage ocean import shipments from booking through to final delivery. Liaise with overseas offices, shipping lines, hauliers, customs brokers and customers to ensure the smooth movement of freight. Arrange customs clearance and ensure all import documentation is completed accurately and in compliance with relevant regulations. Monitor shipment progress and proactively resolve any delays or operational issues. Provide customers with regular updates throughout the shipment lifecycle. Process supplier invoices, complete accurate customer billing and ensure files are closed within company KPIs. Maintain compliance with customs regulations, company procedures and security requirements. Work closely with internal departments to deliver the highest levels of customer service. Identify opportunities to improve processes and contribute to continuous operational improvements. Skills & Experience Essential Previous experience within Ocean Imports or Freight Forwarding is essential. Good understanding of international shipping documentation and import procedures. Knowledge of customs clearance processes. Excellent communication and customer service skills. Strong organisational skills with the ability to prioritise a busy workload. High level of accuracy and attention to detail. Ability to work independently and collaboratively within a team. Good IT skills, including Microsoft Office. Desirable Experience using freight forwarding software such as CargoWise or similar systems. Knowledge of CDS customs entries. Understanding of Incoterms and international trade documentation. What We Offer Competitive salary. Hybrid working (1 day per week from home). Opportunity to join a recognised worldwide logistics organisation. Supportive and collaborative working environment. Ongoing training and career development opportunities. Comprehensive employee benefits package. Please note: Previous Ocean Import Freight Forwarding experience is essential for this position. Applications from candidates without relevant industry experience are unlikely to be considered

Deputy Distribution Centre & Hub Manager Location: Coventry (CV6 5RY) Salary: £43,500 per annum Contract: Permanent Hours: 37.5 hours per week, working between 4:00pm – 12:00am (30-minute lunch break) Working Pattern: Monday to Friday Flexibility: Flexibility is essential to support operational requirements About the Company Our client is a leading provider of inventory management and logistics solutions, supporting businesses across the UK with the storage, management and distribution of critical parts and equipment. Their Coventry operation plays a key role in ensuring customers receive a reliable, efficient and high-quality service. They operate within a fast-paced environment where safety, accuracy, service delivery and operational excellence are at the heart of everything they do. They are now looking for an experienced Deputy Distribution Centre & Hub Manager to join their team and support the continued success of their National Hub and Distribution Centre. The Role As Deputy Distribution Centre & Hub Manager, you will be responsible for the operational performance of the Hub and Distribution Centre during your shift, ensuring the operation runs safely, efficiently and to schedule. This is a hands-on leadership role where you will lead operational teams, manage performance, support colleagues and work closely with business partners and suppliers to deliver excellent service levels. You will be responsible for ensuring operational targets, KPIs and customer expectations are achieved, while maintaining the highest standards of Health & Safety, security, compliance and continuous improvement. In the absence of the Hub & Distribution Centre Manager, you will assume responsibility for the overall management and performance of the site. Key Responsibilities Lead, motivate and support operational colleagues, business partners and suppliers to achieve operational and service objectives. Manage the day-to-day running of the National Hub and Distribution Centre during shift. Ensure the linehaul network operates safely, efficiently and on schedule. Monitor operational performance, ensuring service levels, KPIs, SLAs and productivity targets are achieved or exceeded. Support colleague performance, development, attendance and wellbeing through effective leadership and communication. Build and maintain strong working relationships with customers, suppliers and internal stakeholders. Ensure the security, integrity and safe handling of customer freight at all times. Identify and resolve operational issues quickly to minimise disruption to service. Drive performance improvement and support a culture of continuous improvement across the operation. Ensure excellent housekeeping standards are maintained throughout the site. Maintain high standards of site security and attend site outside normal working hours when required. Support compliance activities including audits, operational checks and monitoring of processes and procedures. Ensure all Health & Safety, environmental and ISO requirements are embedded within daily operations. Maintain up-to-date knowledge of operational procedures, company policies and business developments. Communicate key information effectively to colleagues and ensure teams are aligned with operational priorities. Work collaboratively with audit and compliance teams to maintain service quality and measure performance. Deliver excellent customer service by understanding customer requirements and responding to service expectations. Deputise for the Hub & Distribution Centre Manager when required. About You We are looking for an experienced operational leader who thrives in a fast-paced environment and has the ability to motivate teams, solve problems and deliver results. You will have: Previous experience managing teams within a warehouse, distribution, logistics or transport environment. Proven experience delivering against operational KPIs, SLAs and performance targets. Strong leadership skills with the ability to motivate, support and develop colleagues. The ability to work effectively under pressure in a busy operational environment. Strong analytical, problem-solving and decision-making skills. The confidence to make sound decisions and take ownership, even when information is limited or time-sensitive. Excellent organisational skills with the ability to prioritise competing demands. Excellent verbal and written communication skills. Experience managing relationships with customers, suppliers or business partners. A proactive approach with a focus on continuous improvement and operational excellence. Good knowledge of Health & Safety, compliance and operational standards. Strong IT skills, including Microsoft Office. Flexibility to support changing operational requirements. What We Offer Salary of £43,500 per annum. Permanent full-time position. 37.5 hours per week, Monday to Friday. 25 days annual leave plus public holidays, increasing to 30 days plus public holidays after 5 years’ service. Membership of the company pension scheme: 3% employer contribution 5% employee contribution Life assurance at 2x basic annual salary. Access to Perkbox rewards and benefits platform. Automatic enrolment into a healthcare cashback plan. Eligibility to join the EV salary sacrifice scheme following successful completion of probation. The opportunity to join a growing logistics operation with excellent development opportunities

Our OEM Client based in Whitley, Coventry, is searching for a DSAR Compliance Consultant to join their team, Inside IR35. This is a contract position with a proposed end date of 13th July 2027. Umbrella Pay Rate: £28.43 per hour. Duties: Compliance Consultant will work with an existing team of 4 members, reporting into the Process Delivery Manager. The purpose of this role is to embed compliance under General Data Protection Regulation (GDPR) for delivering the end-to-end process of Data Subject Access Requests (DSAR), Pre-Action Protocols (PAPs) requests and other Information requests from third parties (e.g. solicitors, Jobcentre Plus, Department for Work and Pensions) and employees. This is a high priority, as we are legally bound to respond. Essential Skills, Experience and Knowledge Required: Experience of working in a similar role or a sensitive business area. Knowledge of Data Subject Access rights namely the “right to access” Ability to work independently and proactively, taking full ownership and responsibility for own work; fully invested in achieving a successful result. You view things as a team rather than individual project level, considering the wider team needs. Strong interpersonal/communication skills, including ability to communicate effectively at all levels. Good influencing skills. Strong ability to organise and ensure prioritisation of personal workload to meet tight deadlines. Excellent at critical thinking and confident in ability to make swift risk-based decisions. Strong analytical skills and highly competent in use of excel to enable and support analysis of employee master data and team activity reporting. Resilient, energetic and enthusiastic, able to deliver results under time constraints, whilst responding constructively to challenging new ideas and inputs. You must be agile, work with integrity and have the ability to make a positive impact with your colleagues and the wider organisation. Desirable Skills, Experience and Knowledge Requested: Relevant degree or equivalent experience preferred / Relevant apprenticeship or equivalent experience preferred. HR shared service experience. Experience of working with People Data systems i.e. SuccessFactors Plus. Intermediate proficiency in Microsoft Office apps such as Word, Excel & PowerPoint. Experience in using a range of tools within Adobe Acrobat. Demonstrate project management and problem-solving skills; namely technological challenges that may arise and could impact ability to meet statutory deadlines. Essential Education Required: Relevant degree or equivalent experience preferred / Relevant apprenticeship or equivalent experience preferred

Join Gi Group and work with one of the UK's leading parcel delivery companies based in Ryton, Coventry . This position is a temporary contract, offering ongoing work 12 months per year for the right candidate. Please note there maybe alcohol deliveries involved in this role Class 1 Driver - Rates of Pay: Day 1: · Days £19.61 per hour inclusive of your holiday pay (PAYE only) · Nights £19.89 per hour inclusive of your holiday pay (PAYE only) After 12 weeks: · Days £19.90 per hour inclusive of your holiday pay (PAYE only) · Nights £20.45 per hour inclusive of your holiday pay (PAYE only) · Overtime x1.5 on 6th consecutive shift Class 1 Driver - Shifts and Hours: · Shifts available 7 days a week · 22:00PM - 02:00AM starts available · 12:00PM - 14:00PM starts available · 8-12 hours per day Class 1 Driver - The Role: · Load / unload freight and secure load · Complete scheduled deliveries and collections (varied parcel weights · Ensure accurate completion of documentation · Perform vehicle checks and report defect · Work efficiently to meet deadlines · Please note there maybe alcohol deliveries involved in this role Class 1 Driver - the perfect candidate will have: · Valid HGV Class 1 (C+E) license + Driver CPC & DIGI Cards · Minimum 3 months Class 1 entitlement on licence · Max 6 SP penalty points accepted (no other endorsements) · Will be over 21 years of age for insurance purposes · Will be flexible and remain calm under pressure · Will have the ability to demonstrate excellent customer service and communication skills, as well as an attention to detail · 2 years of work / education history · Please note there maybe alcohol deliveries involved in this role Why Choose This Role? · Weekly Pay PAYE · Free on-site parking · Overtime available · Gi benefits package If you are interested in this role and are looking for your next career move, submit your application to us along with an up-to-date CV or call on (phone number removed) - option 2 Drivers & logistics professionals wanted for temporary & permanent vacancies before your name, location and driving licence category Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Join Our Team as an Head Cook! Are you passionate about food and eager to make a difference in a dynamic catering environment? If so, we want to hear from you! Our client, a leading organisation in the catering industry, is seeking a dedicated and enthusiastic Assistant Cook to join their vibrant team in Coventry. Shifts: 07:00-19:00 - 4 x 12 hour shifts (2 x 60 minute breaks) About the Role: As an Assistant Cook, you will play a vital role in delivering high-quality catering services that meet the diverse needs of our service users. Working closely with the Head Cook and Field Operations Manager, you will assist in preparing delicious, nutritious meals and ensuring compliance with all relevant regulations. Key Responsibilities: Prepare varied and healthy menus, including special dietary requirements and meals for religious events. Conduct quality checks at food service points before, during, and after meal times. Maintain meticulous records to comply with food hygiene regulations, HACCP, and company policies. Ensure food safety and security during delivery, storage, and distribution. Help manage food waste and recycling in line with approved methods. Respond to customer feedback and work cohesively with the catering team to enhance service quality.Essential Skills and Qualifications: Level 3 Food Safety certification. Level 3 HACCP certification. Level 2 certification in Allergens in Catering. A strong commitment to serving in a justice and immigration environment. Experience in a large catering operation, ideally with 3 years in a similar role. Ability to thrive in a socially diverse environment and work effectively as part of a team.What We Offer: A supportive and inclusive workplace culture. Opportunities for personal development and training. A chance to contribute to meaningful work in a community-focused environment.Why Join Us? At our client's organisation, we believe in the power of teamwork and the importance of every member's contribution. You will have the opportunity to work alongside passionate individuals who are dedicated to providing exceptional service and making a positive impact. If you're ready to take your culinary skills to the next level and be part of a team that values excellence and innovation, apply today! How to Apply: To express your interest, please submit your CV and a brief cover letter detailing your relevant experience and why you'd be a perfect fit for this role. We can't wait to welcome you to our team! This is an equal opportunity position, and we encourage applications from individuals of all backgrounds. Join us in creating delicious meals and unforgettable experiences! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

French Despatch Co-ordinator Temporary ongoing position (Temp to Perm) Coventry CV3 Hours: Monday to Friday rotating weekly shifts 07:00 – 15:00 + 09:00 – 17:00 Salary: £13.45 per hour (£26,227pa) We're looking for someone who can confidently bridge the gap between our UK operation and logistics teams across France. This isn't your typical logistics role. You'll be the key link between the UK and French customers, ensuring materials arrive on time and projects run smoothly from start to finish. If you've lived or worked in France, understand the French industry, and enjoy building strong working relationships, then we would like to hear from you. What you'll be doing Acting as the main point of contact for French contractors, sales teams and coordinators. Coordinating delivery schedules across France and other global destinations. Communicating fluently in both French and English via telephone calls and email. Resolving deliveries to site issues quickly and efficiently. Working with transport and freight providers to ensure materials arrive on time. Attend local team meetings, with the management team to help to enhance relationships with the French team. Monitoring progress and providing regular updates to stakeholders. Supporting customs and import/export documentation where required. Supporting and building long-term relationships with the sales teams throughout France. We're looking for someone who has Fluent spoken and written French (essential). Experience living or working in France, or extensive experience working within the French market. Excellent organisational and problem-solving skills. The ability to manage multiple deliveries and deadlines. A proactive approach and a passion for delivering outstanding service. If you are available immediately and willing to undertake a temporary assignment starting asap then please get in touch. The team at Plum Personnel are totally committed to customer service and the principles of equality and diversity in recruitment and employment. Your application will be carefully considered in line with the skills, experience, knowledge and achievements appropriate and relevant to the job advertised and other similar roles that may be suited. You will be contacted by Plum Personnel within 48-hours of your job application if you are selected. If you do not hear from us within this timeframe it means your application for this job has not been successful on this occasion. If you have previously Registered with us and are interested in the role, please do not hesitate to contact us directly

An excellent opportunity for an experienced Parts Administrator to join a well-established company Job Type: Full-Time, Permanent. Salary: £28,000.00 per annum, paid per calendar month. Location: Coventry. Start date: Asap. About The Company They are a leading supplier of crushing, screening and washing equipment to the quarrying, mining and recycling industries. As authorised dealers for Metso static crushers and screeners, Terex Washing Systems, Telestack and Keestrack mobile crushing and screening equipment, they provide industry-leading equipment, parts and aftermarket support to customers throughout the UK. Due to continued growth, we are looking to recruit a Parts Administrator to join our busy aftermarket team based at our Coventry office. The Role: This is a varied and fast-paced position that plays a key role in supporting our customers, internal departments and engineering teams. You will be responsible for handling parts enquiries, liaising with customers, manufacturers, suppliers and engineers to identify and source the correct components, and preparing quotations for parts requests. The role is based at their head office in Coventry. Key Duties: Answer incoming telephone calls and emails and respond to customer enquiries. Liaise with customers to gather machine and equipment information required to identify parts. Work closely with manufacturers, suppliers and field service engineers to obtain technical parts information. Prepare and issue accurate parts quotations in a timely manner. Process parts orders and maintain accurate records within company systems. Support the aftermarket team with administrative duties and customer communications. Coordinate with suppliers regarding availability, pricing and lead times. Liaise with suppliers and manufacturers to track order and delivery status and ensure appropriate contacts are updated in a timely manner. Welcome visitors to the office and provide a professional first point of contact. Assist with general office administration and day-to-day office operations. Support external contractors carrying out routine maintenance and servicing activities at the office. Process and administer customer invoices in a timely manner. Work with transport companies to coordinate collections and deliveries, ensuring consignments are tracked and managed effectively in line with customer and company requirements. Maintain a professional and efficient working environment while delivering excellent customer service. Assist the office, management and accounts teams with administrative duties as requested. Skills & Experience: Previous experience in an administrative parts or service support role in a similar industry. Excellent communication skills, both verbal and written with all levels of stakeholder. Strong organisational skills and a high attention to detail. Ability to prioritise workloads and manage multiple tasks simultaneously. Confident telephone manner and a friendly, professional approach to customer service. Good numeracy and IT skills, including competent use of Microsoft Office applications. Ability to work independently and as part of a team. Desirable Skills: Knowledge of crushing, screening, washing or material handling equipment. Experience working with parts identification systems, engineering drawings or technical documentation. Familiarity with Sales Force or equivalent quoting/ parts management software systems. What We Offer: Competitive salary based on experience. Opportunity to work with globally recognised equipment manufacturers. Supportive and friendly team environment. Ongoing training and development opportunities. A varied role with opportunities to develop within a growing business. £28,000.00 per annum, paid per calendar month. 25 days annual leave plus bank holidays. Access to Healthcare scheme following successful completion of probation period. Standard working hours will be 37.5hrs per week, Monday to Friday. Ability to work from home 1 day per week upon completion of training. If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need

About the Role Coventry City Council is seeking an experienced Team Advanced Practitioner to join its West Social Worker Case Holding Team. This is an exciting opportunity for a highly skilled Children's Social Worker to work within a busy frontline service supporting vulnerable children, young people and families. Rate: £33.30 per hour (Umbrella) As a Team Advanced Practitioner, you will work within a case holding team managing and supporting a range of statutory children's social care cases. The role involves working directly with children and families where significant support, intervention and safeguarding planning is required. The team works with: Children in Need Children subject to Child Protection Plans Looked After Children Children accommodated under Section 20 Families in the pre-proceedings process Cases where care proceedings are being initiatedYou will play a key role in ensuring children receive timely and effective support, protection and permanence planning while promoting positive outcomes and family stability wherever possible. Key Responsibilities Holding and managing complex children's social care cases Completing assessments, plans and statutory visits Working with Children in Need and Child Protection cases Supporting and safeguarding Looked After Children Managing Section 20 accommodated children Leading work with families in pre-proceedings Initiating and supporting care proceedings when required Producing high-quality assessments, reports and court documentation Working collaboratively with partner agencies to achieve the best outcomes for children and families Providing practice leadership and support within the teamRequirements Social Work England registration A recognised Social Work qualification Significant post-qualified experience within Children's Services Strong experience of child protection, court work and care planning Experience working with Looked After Children and Section 20 cases Excellent assessment, analytical and decision-making skills The ability to manage complex caseloads and work effectively in a fast-paced environment A commitment to delivering high-quality, child-centred practiceWorking Arrangements This role operates on a duty rota basis, with office attendance expectations as follows: Non-duty weeks (4 weeks out of 5): Minimum of 3 days per week office-based Duty week (1 week out of 5): Office-based every dayThis hybrid arrangement supports effective service delivery, team collaboration and management oversight. Why Join Coventry City Council? Coventry City Council is committed to delivering outstanding services for children and families and offers a supportive environment where social workers can thrive and develop their careers. This is an excellent opportunity to join a dedicated and experienced team making a real difference to the lives of children and young people across Coventry. If you are an experienced Children's Social Worker looking to take the next step into an Advanced Practitioner role, we would love to hear from you

We are looking for an experienced and proactive Transport Supervisor to support the day-to-day operation of our busy hub, processing up to 500,000 parcels per day. Reporting to the Transport Shift Manager, you will work closely with driver teams and operational stakeholders to ensure transport services are delivered safely, efficiently and in full compliance with legal and company standards.You will lead driver briefings and debriefings, oversee operational performance, support transport planning, and act as a key point of contact for both internal and external customers. This is an excellent opportunity for a transport professional with strong leadership, operational and compliance experience who thrives in a fast-paced logistics environment.Shift pattern: Monday Friday 7:30pm - 4:00amWhat youll be doing:Lead driver briefings and debriefings to ensure safe, efficient, and compliant operations.Monitor route performance, working time, mileage, and service delivery across the shift.Investigate and resolve operational issues, including delays, vehicle defects, incidents, and compliance concerns.Motivate, coach, and support drivers to deliver excellent operational performance.Ensure compliance with transport legislation, company policies, and Health & Safety standards.Maintain accurate vehicle, trailer, and driver records across transport systems.Analyse tachograph and telematics data to identify trends and drive performance improvements.Manage transport planning systems, ensuring operational changes are accurately reflected.Produce KPI reports and operational insight to support continuous improvement initiatives.Build strong relationships with internal teams and customers, ensuring service levels are consistently achieved.Deputise for the Transport Shift Manager when required.What We're Looking ForCPC qualification desirable, or willingness to work towards one.Previous experience within a transport, traffic office, or logistics environment.Experience with transport management, telematics, and tachograph systems (e.g. Isotrak, Ortec, Tachomaster).Knowledge of route planning, optimisation, and transport compliance.Experience producing and analysing KPI and operational performance reports.Proven people management experience at supervisory level or above.Strong communication, stakeholder management, and problem-solving skills.Highly organised, with the ability to prioritise and perform under pressure.Data-driven approach with the ability to identify and implement operational improvements.In this role, you will be a visible leader within the operation, ensuring that transport activities run safely, efficiently and compliantly throughout your shift. You will inspire and motivate drivers, proactively resolve operational challenges, and champion high standards of performance, professionalism and customer service.If you're a motivated transport professional looking to take the next step in your leadership career within a high-volume logistics environment, we'd love to hear from you. Apply today and become part of a team that keeps our operation moving.TPBN1_UKTJ

Job Title: Service & PDI Technician Salary: Competitive, dependent on experience Location: Coventry (Coventry Innovation Centre), with occasional travel to customer sites Imagine being the final guardian of Britain’s best-selling electric motorcycle, ensuring every unit leaving our facility is mechanically perfect, electronically sound and aesthetically flawless. You take pride in mechanical excellence and know that meticulous inspections and flawless test rides are what turn first-time buyers into lifelong ambassadors for sustainable urban travel. Why this role As our Service & PDI Technician, you won’t just prep bikes, you’ll define the end-to-end customer experience. You’ll perform comprehensive pre-delivery inspections on new inventory, fit accessories and log every check in our digital portal. On the service side, you’ll diagnose issues, carry out routine maintenance and basic repairs both in the workshop and on-site, and maintain precise service histories. Your expertise ensures every electric motorcycle we deliver lives up to our reputation for reliability, performance and style. What you’ll do You will own the final PDI process, executing detailed inspections of braking systems, steering alignment and battery health, then completing all warranty-critical paperwork. Each day you’ll fit bespoke accessories, conduct measured test rides to confirm vibration-free riding and log results via our mobile inspection app. When bikes return for service, you’ll assess any damage, carry out maintenance and explain your work clearly to customers in collaboration with the aftersales team. Throughout, you will follow health, safety and environmental guidelines to the letter, safeguarding both riders and colleagues. About the company We are Britain’s first electric motorcycle manufacturer, drawing on the rich heritage of British design to redefine urban travel. Since launching our first model in 2022, we’ve become the UK’s best-selling and best-reviewed electric motorcycle brand. Our bikes are crafted in Coventry by a team led by former industry experts, combining lightweight agility with removable batteries that charge from any standard socket. Backed by experienced investors, we operate a direct-to-customer model and are on a rapid growth trajectory across Europe and the U.S. Every team member is a shareholder when the company succeeds, everyone share in the rewards. About you You hold a full UK driving licence and a CBT or full motorcycle licence, and you’re physically adept at safely loading and manoeuvring bikes. You bring hands-on mechanical aptitude, prior experience in vehicle inspection or motorcycle maintenance is desirable, with EV knowledge a bonus. You’re comfortable using digital apps to track inspections and repairs, and you thrive on delivering craftsmanship to the highest standards. Rewards & growth As a shareholder in our business, you’ll directly benefit from our success. You’ll join a tight-knit, ambitious team committed to reshaping urban transport, with clear opportunities to develop your technical career as our service network expands. We offer ongoing training, a supportive environment and the chance to contribute to rapid product innovation

We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Café Manager to help our business to continue to grow and succeed. Whether you want a delicious hearty breakfast or freshly brewed coffee and a slice of cake, our Cafes are proud to serve hundreds of people on a daily basis. Our Café Managers lead and empower colleagues to always put the customer first and deliver outstanding customer service. Reporting into the Area Hospitality Manager, you will also: Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department Take a leadership role within the store Ensure resource is planned thoroughly No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here. Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively * As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community

Hairdressing Trainer Assessor Location: Coventry and surrounding areas Free Parking Classroom teaching twice a week and then face to face delivery with travel to employer premises Ever felt that your hairdressing experience could go further than the salon floor and instead shape the next generation of industry professionals? At Able Personnel, we are recruiting on behalf of a respected and growing training provider for a passionate Hairdressing Trainer Assessor to join their expanding team. This is a face to face delivery Hairdressing Trainer Assessor role based in Coventry and surrounding areas with travel required to employer premises and training facilities. You will play a key role in delivering, coaching and assessing Hairdressing apprenticeship programmes at Levels 2 and 3, supporting learners through structured training and workplace assessment to achieve successful outcomes. What you will be doing: • Deliver Hairdressing apprenticeship training at Levels 2 and 3 as a Hairdressing Trainer Assessor – classroom delivery and in the workplace with learners • Plan and design curriculum content in line with apprenticeship standards and employer needs • Develop schemes of work, lesson plans and high quality learning resources • Complete inductions with apprentices and employers in the workplace • Create individual training plans based on initial assessments and learner needs • Deliver engaging training sessions using a range of teaching and digital tools • Embed Maths, English and professional behaviours into learning delivery • Support, coach and motivate apprentices to complete work within agreed timescales • Conduct workplace assessments using appropriate methods and technology • Provide clear, constructive feedback to apprentices and employers • Monitor learner progress and maintain accurate records and documentation • Carry out regular progress reviews with apprentices and employers • Prepare apprentices for End Point Assessment and support readiness • Liaise closely with employers to ensure effective workplace learning • Evaluate training effectiveness and support continuous improvement What we are looking for: • Level 3 Hairdressing qualification essential • Minimum two years industry experience in hairdressing • Experience delivering training, teaching or assessing learners • Strong communication, organisation and time management skills • Ability to engage and motivate learners in a face to face setting • Full UK driving licence with access to a vehicle • Enhanced DBS or willingness to complete DBS check Desirable: • Assessor qualification such as CAVA, TAQA or equivalent or teaching qualification such as PTLLS, AET or equivalent • Experience in teaching or assessing hairdressing Salary and benefits: • Salary £27,500 to £29,500 per annum • Full time 37 hours per week • Flexible and supportive working arrangements • Life assurance at three times annual salary • Employee assistance programme • Holiday purchase scheme up to five days • Increased annual leave after five years service • Cycle to work scheme • Electric car scheme • Salary sacrifice pension scheme If you are ready to use your hairdressing experience to train, assess and inspire apprentices into successful careers in the industry, this Hairdressing Trainer Assessor role offers purpose, stability and the opportunity to make a real impact in education and skills development

ROLE: Capital Project Manager LOCATION: Warwickshire, Hybrid Working PACKAGE: £60-70,000 plus benefits An exciting opportunity has arisen for a Capital Project Manager to join a leading independent supplier to the Healthcare sector in Europe. This company is renowned for its commitment to service excellence and innovative imaging technologies, making it a prime choice for professionals seeking to make a significant impact in the healthcare sector. The Capital Projects Manager will play a crucial role in overseeing and managing capital projects from initiation to service go-live, contributing to the company's strategic growth and expansion. The Capital Project Manager will be responsible for managing a diverse range of capital projects ranging in value up to circa £15mln, including the construction and mobilisation of services in various facilities. This role requires a proactive individual with extensive project management experience, particularly in the construction or engineering sectors. Responsibilities Included: • Overseeing the entire lifecycle of capital projects, from initial modelling and costing to handover to operations., • Managing the planning application process and construction design with third-party architects and consultants., • Creating project delivery plans and associated budgets, ensuring adherence to financial constraints., • Identifying and mitigating project risks to enable successful project delivery., • Conducting regular project status reporting, including timelines, budgets, and risk assessments. Skills and Attributes: • Extensive experience in construction project management, ideally within the healthcare sector., • Strong knowledge of statutory project requirements and the RIBA methodology., • Excellent interpersonal and communication skills, with the ability to build relationships with stakeholders at all levels., • Proficiency in Microsoft Excel, PowerPoint, Project, and Word at an intermediate/advanced level., • A self-starter with a keen attention to detail and the ability to work collaboratively within a team. Benefits: • Opportunity to work with a market leader in the healthcare imaging sector., • Competitive salary and benefits package., • Professional development and continuous learning opportunities., • A supportive and inclusive work environment that values collaboration and excellence., • The chance to make a meaningful impact on patient care and service delivery. If you are an ambitious and experienced professional looking to take the next step in your career as a Capital Project Manager, please submit your CV Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Course Developer & Skills Coach – Service Designer Apprenticeship (Level 6) Contract: Full-time Location: Remote (UK) with occasional in-person meetings and workshops in London Salary: £37,500 – £40,000 per annum, dependent on experience Start Date: ASAP Closing Date: Sunday 24th May 2026 (We may close this advert early if we receive a high volume of suitable applications. We encourage early applications.) Join KnowledgeBrief At KnowledgeBrief, we believe in the joy of learning. For over 20 years, we’ve supported organisations and professionals to grow through evidence-based leadership, management, and professional development programmes. Our approach combines academic insight with practical application, delivered through our innovative platform and expert-led programmes. We are a values-driven organisation, committed to authenticity, high-quality learning, and creating meaningful impact for our learners, clients, and colleagues. About the Role We are looking for an experienced and passionate Service Designer to join our Operations team as a Course Developer & Skills Coach for the Level 6 Service Designer apprenticeship programme. This role works closely with the Curriculum Innovation Manager, Digital Learning Team, and wider Operations function to design and deliver engaging apprenticeship learning experiences aligned to the ST0894 Service Designer standard. You will play an important role in shaping the learner journey from curriculum design through to delivery, coaching, and EPA preparation. This is an opportunity to help professionals develop the skills to design, prototype, and improve services that create meaningful impact for users and organisations alike. As part of a growing and evolving curriculum team, you will contribute to the continuous improvement of our programmes, digital learning experiences, and learner outcomes. Key Responsibilities • Design and develop curriculum content aligned to the Service Designer apprenticeship standard and EPA requirements, • Deliver engaging workshops, coaching sessions, and group learning experiences, • Support learners to apply service design principles within real workplace contexts, • Collaborate with the Curriculum Innovation Manager and Digital Learning Team to create high-quality learning materials and assets, • Monitor learner progress, conduct tripartite reviews, and support learners towards successful completion and EPA readiness, • Contribute to standardisation, quality assurance, and continuous improvement activity across programmes, • Build positive relationships with learners, employers, and colleagues across the organisation, • Maintain accurate learner records and support compliance requirements Experience, Skills & Qualifications Essential • Occupational experience in service design, UX, or a related field, • Strong understanding of user research, journey mapping, service blueprinting, prototyping, and systems thinking, • Experience designing learning, curriculum, or training materials, • Experience coaching, mentoring, or supporting professionals in development, • Strong understanding of adult learning principles, • GCSE English and Maths (or equivalent) Desirable • Degree in service design, UX, design, or a related discipline, • Teaching qualification such as AET, DET, or PGCE, • Assessment or quality assurance qualification such as CAVA or IQA, • Experience delivering apprenticeship standards, • Experience using digital learning tools or platforms Interpersonal Fit We’re looking for someone who: • Is aligned with our values and culture, • Brings curiosity and a passion for learning, • Communicates clearly and builds strong relationships, • Takes ownership and delivers with quality, • Works collaboratively and supports others Why Work With Us? At KnowledgeBrief, we are committed to creating an environment where people feel supported, challenged, and able to grow. You’ll benefit from: • Dedicated monthly CPD time to support your development, • 5.6 weeks’ annual leave plus bank holidays, • Two-week company closure over Christmas and New Year, • Company sick pay, • Access to our Employee Assistance Programme and wellbeing support, • Opportunities to contribute to cross-team projects and organisational growth, • A remote-first environment with opportunities to connect in person Our Commitment to Safer Recruitment and Inclusion KnowledgeBrief is committed to safeguarding and promoting the welfare of learners, and all colleagues are expected to share this commitment. Offers of employment are subject to pre-employment checks, including right to work, references, and DBS check. We are an equal opportunities employer and welcome applications from all backgrounds. Reasonable adjustments are available throughout the recruitment process. Application Process • Submit your CV via BambooHR, • Initial screening with the People & Culture Team, • Interview stage(s) with the hiring team during the week commencing 25th May 2026, • Final decision and feedback We aim to keep our recruitment process timely, transparent, and respectful. Ready to Apply? If this opportunity aligns with your experience and aspirations, we would love to hear from you. Please submit your CV and we will be in touch. The Hiring Team KnowledgeBrief

We're looking for a skilled Platform Engineer with experience in IAM (Identity & Access Management) and strong experience in Agile delivery to support product development and technical enablement across multi-disciplinary teams. Key Responsibilities • Collaborate with teams to map user stories to platforms and build secure, scalable services, • Develop hardened base containers and support platform build activities, • Identify delivery risks and promote best practices across engineering teams, • Define QA, integration and deployment pipelines for secure, automated delivery, • Drive adoption of emerging DevOps tools and improve support processes, • Ensure smooth transitions of new products into service aligned to the product roadmap Essential Skills & Experience • Passion for IAM and experience developing secure systems, • Experience delivering against a product roadmap in Agile environments, • Strong background in system design, integration, software development & testing, • Familiarity with the SFIA framework - including levels:, • SWDN (Level 5), PROG (Level 4), TEST (Level 3), SINT (Level 5), DATM (Level 4), ASUP (Level 4) Desirable Skills • Previous hands-on experience with IAM tools or platforms, • Agile certification (e.g. Scrum, SAFe, or GDS-aligned), • Strong written and verbal communication, including stakeholder reporting Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Sprinkler Project Manager Location:Salary: £55,000 plus car allowance Contract Type: Full-time, Permanent MUST HAVE MECHANICAL FIRE SPRINKLER EXPERIENCE AND LPC QUALIFICATIONS We are recruiting on behalf of a leading national provider of fire and security solutions who have a well-established Mechanical department who have contacts covering Ansul, gas suppression, extinguishers and sprinklers. With many years of industry experience, this team prides itself on delivering exceptional service and high-quality, reliable systems. They are now looking to expand their team, and they are looking for a Sprinkler Project Manager. The role of a Sprinkler Project Manager: As a Sprinkler Project Manager, you will be responsible for managing the full project lifecycle of fire sprinkler installations, from liaising with the design teams, commercial teams, communicating and updating with the customers, and seeing the project through to the final handover. You will oversee the scheduling, budgeting, and execution of multiple projects, ensuring that they are delivered on time, within budget, and to the highest quality standards. This is a key role within the business, requiring strong leadership, technical expertise, and excellent project management skills. Key Responsibilities: • Manage the end-to-end process for sprinkler system projects, including overseeing design, installation, testing, and commissioning., • Develop detailed project plans, including timelines, budgets, and resource allocation., • Oversee and coordinate the work of site teams, subcontractors, and suppliers to ensure efficient project delivery., • Ensure compliance with relevant regulations, codes of practice, and health and safety standards., • Liaise with clients, consultants, and other stakeholders to understand project requirements and provide updates on progress., • Conduct risk assessments and proactively resolve any issues or delays that may arise during the project., • Provide technical guidance and support to the project team, ensuring adherence to best practices and quality standards., • Monitor project budgets and ensure cost control, reporting on financial status and performance to senior management., • Ensure that all documentation, including project reports, certifications, and compliance paperwork, is completed accurately and on time. Requirements:, • Proven experience in project management within the sprinkler industry., • Strong knowledge of sprinkler system design, installation, and commissioning processes., • In-depth understanding of relevant fire safety regulations, codes, and industry standards (such as NFPA, BS EN, or similar)., • Excellent organizational skills with the ability to manage multiple projects simultaneously., • Strong leadership skills with the ability to manage and motivate teams effectively., • Exceptional communication and interpersonal skills, with the ability to work closely with clients, stakeholders, and internal teams., • Full UK driving license and flexibility to travel as required. If you're an experienced Sprinkler Project Manager looking for a new challenge and the opportunity to make a difference in fire safety, we’d love to hear from you. Apply now to join our team and contribute to the success of our projects across the UK. Apply now or contact: E: T:

Project Engineer - Covering the North West & North UK As one of the fastest-growing companies in the industry, we pride ourselves on our ability to deliver excellence—from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Marlowe Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more! Basic Salary – up to £38,000 per annum Pension, Life Assurance & much more. – Please see our generous remuneration packages below Marlowe Fire & Security’s Project Engineer’s Take the lead in technically engineering, installing, and managing a diverse range of projects—both large and small—across the Marlowe portfolio. As a Project Engineer, you’ll play a pivotal role in planning and delivering projects and commissioning works, all while working closely with key clients to meet critical deadlines. Your focus will be on ensuring each project runs smoothly and profitably, with an unwavering commitment to health, safety, and quality in line with company standards. • Ensure project delivery aligns with the agreed programme timeline, proactively escalating any delays to the Project Manager., • Conduct technical reviews and process project orders through the Sales Order Processing system, forwarding requirements to the Purchasing Department., • Safeguard Marlowe’s commercial interests by maintaining clear and professional correspondence with customers regarding project delays and arising issues., • Plan, coordinate, and manage labour and material resources to ensure successful project delivery., • Allocate all necessary Risk Assessments, Method Statements, and engineering documentation to site teams, and verify that commissioning is completed in accordance with British Standards upon project completion., • Provide technical guidance and support to installation teams as required throughout the project lifecycle., • Attend site meetings and liaise with designers and customers to manage and implement design variations., • Manage assigned engineers and subcontractors, including oversight of timesheets, holiday schedules, and overall performance., • Monitor and report on the profitability of assigned projects, ensuring financial targets are met and reporting key metrics to the Project Manager., • Oversee on-site health and safety compliance, conducting regular audits and ensuring adherence to all safety protocols., • Ensure strict compliance with Marlowe’s Quality Management Systems, Processes, and Health, Safety & Environmental (HSE) standards. Who We’re Looking For Marlowe Fire & Security consider our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers. Therefore, in addition to having all the usual attributes of a great Marlowe Fire & Security employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team….. For this specific opportunity, we are looking for candidates who offer: • Over 5 years of experience in the fire and security industry, with a focus on engineering projects across single and multi-site locations, • Highly motivated and enthusiastic professional who thrives in challenging, fast-paced environments, • Strong communication skills paired with in-depth technical knowledge of major systems and complex projects, • Proven technical expertise combined with excellent interpersonal skills to drive collaboration and project success, • Track record of delivering results through effective problem-solving and a solution-focused mindset, • Willing and flexible to travel across the UK as needed to ensure timely project completion, while strictly adhering to all Marlowe health and safety standards, • Capable of working effectively under pressure, whether independently or as part of a collaborative team Our Systems Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems Access Control: Paxton, PAC. Salto Our Commitment to Attracting, Rewarding & Retaining Talent At Marlowe Fire & Security, we understand the pivotal role that fair compensation plays in the success of our team. That’s why we’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure. • Basic Salary – up to £38,000 per annum, • Overtime, Travel Time, • Royal London Pension, • Life Assurance 4x Salary, • Paid Holidays plus Bank Holidays, • Additional Day holiday for each full year of completed service (up to 25 days), • Additional Birthday Holiday, • Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals., • Mental Health & Well-being Scheme, • Employee Recognition Scheme, • Development and progression opportunities A Little More About Marlowe Fire & Security We proudly operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers. Each of our solutions is crafted to meet the unique compliance standards of the industries we serve, helping them ensure site security and protect their teams. We also enjoy the advantage of being part of a larger group within the Fire Protection, Security & Building Management Systems sector. This collaboration allows us to share best practices, access development academies, and leverage Human Resource expertise, all contributing to continuous improvement in this vital service industry. Our Commitment: We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring service to each client. Our Businesses Include: • Alarm Communications acl.uk.com/careers, • Clymac clymac.co.uk/careers, • FAFS Fire & Security fafsfireandsecurity.com/careers, • Marlowe Kitchen Fire Suppression marlowefireandsecurity.com/vacancies/, • Morgan Fire Protection morganfire.co.uk/recruitment/, • Marlowe Smoke Control marlowe-aov.co.uk/careers/, • Marlowe Fire & Security marlowefireandsecurity.com/vacancies/ Equal Opportunities At Marlowe Fire & Security, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we're here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Mercier Consultancy MD is on the lookout for a Customer Solutions Specialist fluent in Polish and English to join our team, with the benefit of paid relocation to Sofia, Bulgaria. This role is perfect for individuals who are passionate about problem-solving and committed to providing exceptional customer service. As a Customer Solutions Specialist, you will assist Polish-speaking clients by understanding their needs and providing effective solutions. • Act as the main point of contact for Polish-speaking clients, delivering high-quality support and solutions., • Identify client needs and provide tailored solutions that enhance their overall experience with our services., • Document client interactions in our CRM system and follow up to ensure satisfaction., • Collaborate with various teams to resolve complex issues and promote customer success., • Contribute to the continuous improvement of service delivery by collecting and analyzing client feedback., • Stay updated on product offerings and industry trends to provide relevant advice to clients., • Fluency in Polish (both written and spoken) is essential; proficiency in English is also needed., • Previous experience in customer service or solutions-oriented roles is preferred., • Strong analytical and problem-solving skills., • Excellent communication and relationship management abilities., • Familiarity with CRM systems and technology-driven solutions., • A commitment to delivering exceptional customer experiences., • Willingness to relocate to Sofia and adapt to a new work environment and culture., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...