Customer Service jobs in United KingdomFull-time

Job Title: Accounts & Tax Manager Location: Ruislip Package: £55,000-£65,000, 28 days holiday, auto enrolment pension, and more Working Hours: Full time, Monday-Friday, 9am-5:30pm \n A highly experienced Accountancy Practice in Ruislip, are hiring for an Accounts and Tax Manager, to join their growing team. A small-medium sized practice, made up of 15 members of staff, they are maintain their reputation ... \n \n \n ZIPC1_UKTJ

£85k earning - Fire Alarm Account Manager/ Surveyor/ Sales Engineer \n • Warm business, Be a Key Account Manager - Home Based in South East for London area - MUST have Fire alarm experience quoting. surveying, advising, etc \n Progress into from Fire alarm background or get a warm sales role if you sell or Account Manage already (and are technical with Fire Alarms/ BS5839 knowledge and like helping Fire c... \n \n ZIPC1_UKTJ

Senior AV Account Manager| London | Full Time (42.5 hours per week)\n We're recruiting on behalf of a prestigious London-based organisation for an experienced Senior AV Account Manager to join its professional in-house AV team. \n This is an exciting opportunity for someone with a background in live events, corporate AV or technical production who enjoys working directly with clients to create innovative... \n \n ZIPC1_UKTJ

Media Planning Account Manager - Independent Integrated Agency \n London \n The company \n This is a really unique agency! They combine creative and media to deliver a fully integrated campaign for their clients! As an independent agency it allows them to deliver client specific line by line planning and buying and not just developing plans to meet an agency group agreement. They put creativity at the heart of everything they do and offer their employees to develop award winning work and develop a progressive career! \n \n The role \n This is a fantastic Comms Planning Account manager role and you will get the opportunity to work across a portfolio of their clients. \n\n • You will be the key point of contact for day-to-day client needs across this group of clients\n, • You will sit alongside strategists, creatives, designers and copywriters as well as media planners and buyers; getting involved at all points in the journey from brief to evaluation.\n, • You will be responsible for the strategic planning through to the implementation laydown to pass on to investment specialists but still be prepared to get involved in activation as and when needed\n, • In this role you will be building and maintaining relationships across your client base, internal teams and media owner.\n\n You \n\n • You will be an individual who challenges the status quo and sees no boundaries to what can be achieve.\n, • An expert in your field who is an inspirational leader within your area of expertise.\n, • A creative approach to solving your client's problems and the ability to take a brief and translate that into an integrated solution\n, • You will have experience in working in a media agency in a planning team\n\n Apply Now! \n You can apply for this Media Planning Account Manager by sending us your CV or by calling us now! Don't forget to register as a candidate too. \n \n Nicola LeBorgne - Senior Client Partner \n Sphere Digital Recruitment currently have a variety of job opportunities across Media Planning and Strategy so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know \n \n Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. \n Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. \n If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.

As the Customer Success Manager within the Network Services Team, you will lead the day-to-day account management and existing relationship with a large Banking client. This client spans over 50 countries globally with two teams based in the UK and in India supporting the client successfully ensure that all critical infrastructure is in place and continually updated. \n Client Details \n My client does amazing things with data and technology. They are experts in all things across the spectrum of IT, Network, NetDevOps and Security Infrastructure and have a deep track record in architecting, designing, building and automating some of the UK's largest Enterprise and Data Centre environments. \n As part of the wider team you will be joining 1,500 people working in over 50 markets globally. \n Their people are what really make them different. They are a growing and dynamic group of business analysts, architects, solution designers, engineers and commercially savvy business development consultants who also provide thought leadership and creative thinking. They are passionate, progressive and unafraid of challenge; their mission is to use data-driven insight to make a commercial difference. \n Description \n As the Customer Success Manager, the main role will consist of nurturing the client, continue to cement the relationship across the bank, while delivering strategic recommendations to further deliver solutions that add value at every step. \n You will be supported to write winning proposals, the ability to have a voice to influence and shape various propositions and how the company approach their work and to support the client's needs. Here are some of things you'll be achieving in your role: \n\n • Be the day-to-day contact for our key client ensuring we are proactively meeting our client needs, thinking about ways we can help them and opportunity spotting\n, • Work on broadening key stake holder relationships (depth and breadth)\n, • Be on site with the client at least 3 days a week\n, • Escalation of opportunities and challenges to ensure we are providing best in class service and support at all times\n, • Liaising with the new business manager to ensure we are spotting and creating opportunities\n, • Utilising personal and industry contacts (using a wide range of tools such as Linked-In Sales Navigator) to raise the company's profile and generate interest in our solutions, securing meetings, presentations, and subsequent proposals with the sales lead\n, • Work with the Chief Architects and Marketing department to tailor and/or create additional product proposition and sales collateral as well as ensure internal and external communications and go-to-market plans\n, • Ensure we are forecasting accurately and reporting on activities, issues and opportunities\n, • Rigorous focus on process ensuring regular monthly and quarterly account management meetings, as well as championing continuous improvement opportunities\n, • Interface with the Service Delivery Manager and Practice Manager to ensure accurate handover of delivery and handover of the overall delivery process as required as any new products or partnerships become established\n, • Understand the company's solutions to help educate and inform our client\n, • Support key RFP's, bids, and contracts to support the sales operations process and efficient close of contracts.\n, • Targets will be based on retention of and growth in existing client business streams. The new business lead will be responsible for up-sell of new opportunities.\n, • Most important of all is to always adhere to the company's Core Values - transparency, honesty, and integrity - we always do the right thing and what's best for our clients\n\n Some of the specific challenges you will help the client solve are: \n\n • Architect & Design Secure Enterprise IT Networks\n, • Identify & Supply appropriate technologies for their network environments\n, • Maintain & operate complex networks both on & off client premises\n, • Provide full suite of life-cycle managed services to meet the in life demands of their networks\n, • Consult, Design & Deploy leading automation solutions\n, • Provide Business Process & Service Design consultancy\n\n Profile \n The successful Customer Success Manager candidate will have the following qualities/experiences: \n\n • Strong listener with the ability to play client problems back to the business\n, • Persistent\n, • Commercially confident\n, • Willing to learn, be challenged and a desire to grow and develop\n, • High levels of personal motivation\n, • Excellent written/verbal English\n, • Excellent presentation and communication skills (both verbal and written)\n, • Ability to uncover and numerate business issues\n, • Knowledge of, or interest in, the specific client sector (financial services)\n, • Detailed knowledge of Network Services/IT\n, • Results driven with a professional approach to account management and a successful track record\n, • Ability to plan and think ahead and communicate the vision effectively.\n, • Strong verbal communication and interpersonal skills, with the ability to and build rapport quickly both over the phone and in person\n, • Exceptional organisational skills and attention to detail\n, • Ability to thrive in a fast-paced, target-driven environment\n, • Team player with a strong desire to contribute to a collaborative culture\n, • Tech-savvy with experience in CRM systems (preferred but not required)\n\n Job Offer \n Salary of £55-65k basic + £20k OTE \n Flexible working - 3 days/week on site with the client \n Benefits: \n\n • Pension contributions up to 5% (matched by employee and employer)\n, • Life Insurance\n, • Personal Accident Insurance\n, • Private Health Insurance from 2nd anniversary\n, • Health and Well-being Plan\n, • 25 days annual leave\n, • Working abroad policy\n, • Competitive paternity and maternity leave policies\n, • Sickness & Disability income protection from 3rd anniversary\n, • On site gym membership\n, • Training & Development/Annual Reviews\n

Are you a tech-savvy multitasker wanting to learn about the world of digital media? \n Are you fluent in Portuguese / Brazilian? \n Our client has a fantastic opportunity as a Junior Client Consultant and would love to hear from you. \n This role involves flexible working with occasional visits to London. \n About the Company: \n Our client is a high-tech new media providing industry-leading solutions in mobile and digital communications. Their core technical platform is in use by some of the biggest brands around the globe to deliver exciting interactive campaigns and marketing services across mobile phone and email channels. \n The AI platform elevates the customer journey of clients, through cost-effectiveness and efficiency, resulting in high customer satisfaction. By collaborating channels across voice, SMS, Email, WebChat and social messaging apps, a seamless and personalised journey is available in one platform. \n The company ethos is based on constant product innovation, reliable software engineering and excellent customer service. Although this is a small company, they work with large well-known brands and corporate customers! \n The Role: \n As a Junior Client Consultant, you will be joining the Professional Services team and assist in contributing to the continued growth of the company. \n This role will start as a remote role with occasional travel to London, but this is subject to change with the possibility of moving to a more prominent London base. The role will start as a 3-month internship paying £25,000 p.a. Upon a successful internship, you will be offered a permanent job with an improved salary of £27,000. \n Conversational Portuguese / Brazilian is essential. \n Your responsibilities will include: \n\n • Segmentation and user selection for campaigns\n, • Setting up and monitoring email and mobile campaigns\n, • Testing services and producing reports\n, • Managing new SMS, MMS, Email and Voice campaign set-up\n, • Investigating/fixing issues reported by clients about their campaigns\n, • Campaign testing\n, • Data analysis\n, • Providing daily, weekly or monthly reports on campaigns\n\n About You: \n\n • This role will suit a tech-savvy multitasker who is keen to interact with clients, is attentive to detail and is a fast learner.\n, • You must be keen to learn how a new media business works and be willing to contribute to maintaining excellent customer service in a fast-paced and rapidly changing environment.\n, • This role is client-facing and will involve daily interactions with clients as you help them deliver marketing and communication campaigns.\n, • Excellent written and verbal communication skills\n, • Excellent attention to detail and analytical skills\n, • Professional and dedicated attitude\n, • Time management skills and ability to work with deadlines and multitask\n, • You have skills in office productivity tools, such as spreadsheets\n, • You have a general interest in marketing and the ‘new media’ field\n\n Benefits of working for the company: \n\n • Willing to invest time in training a young professional\n, • Salary increase once the role is permanent\n, • Work from home with some travel to London\n

Our client is a high-end and very prestigious Jewellery company based in Central London. They are seeking an experienced Franchise Account Manager. Operating within a fast-paced and highly dynamic luxury environment, the Franchise Account Manager is responsible for developing commercial partnerships across international selected Franchise territories. This role is pivotal in optimizing commercial ... \n \n ZIPC1_UKTJ

Audit Support Manager - 3-Month FTC \n Immediate Start - Hybrid - 3 days from Heathrow Office - 2 days remote. \n The Opportunity \n Join our Finance team as an Interim Audit Support Manager, where you will play a key role in ensuring the successful delivery of the UK year-end statutory audit. Reporting to the Financial Controller, you will act as the primary liaison between the Finance team and external audi... \n \n \n ZIPC1_UKTJ

Our client is seeking a Customer Service and Data Entry Admin to join their busy and growing team. This is a great opportunity for someone with previous customer service experience who enjoys helping customers, working in a fast-paced environment and being part of a supportive team. \n \n In this role, you'll be responsible for processing customer orders, responding to enquiries and working closely with internal departments to ensure orders are delivered accurately and on time. \n \n Key Responsibilities \n\n • Receive and process customer orders.\n, • Acknowledge customer orders promptly.\n, • Keep customers updated on the progress of their orders.\n, • Respond to customer enquiries via phone and email.\n, • Process orders using the SAP system.\n, • Update customer information accurately.\n, • Place orders with Procurement when required.\n, • Monitor backorders and provide customers with delivery updates.\n, • Work closely with Production, Warehouse, Finance and other internal teams to ensure orders are fulfilled efficiently.\n, • Maintain accurate records and filing of customer orders\n\n \n Key attributes \n\n • Previous experience in customer service.\n, • Previous administration experience desirable.\n, • Strong communication skills and a friendly, professional telephone manner.\n, • Good IT skills and confidence using computer systems.\n, • Excellent attention to detail.\n, • The ability to manage a busy workload and prioritise tasks.\n, • A positive, proactive attitude and willingness to learn.\n, • A team-focused approach with a commitment to providing excellent customer service.\n\n \n Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. \n \n March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. \n \n Consultant: Donna Jackson

Account Manager Luxury Health & Beauty London | Hybrid working | Global branded merchandise & packaging \n The Opportunity \n Want to work with luxury beauty brands on the kind of products people actually keep? \n Were partnering with a global branded merchandise and creative solutions business looking for an experienced Account Manager to join its London Health & Beauty team. \n This is a brilliant opportunity f... \n \n \n \n ZIPC1_UKTJ

Premium Travel Consultant – Arabic Speaking \n London, UK \n Do you enjoy the world of luxury and international travel? We have the perfect opportunity for you to join a well established and global Luxury Travel and Luxury Lifestyle Management company based in London! \n As the company is expanding, they are looking to hire an Arabic speaking Premium Travel Consultant on a hybrid basis (in office twice per week in Central London). \n Your role will be building long lasting relationships with their high-end clients and tailoring their journeys to them with the highest standard of service, as well as offering the most exclusive deals, becoming your clients trusted partner for travel to some of the most unique destinations worldwide. \n Native fluency in Arabic, specifically from the Gulf region and an excellent command of English (written and spoken, C1 level minimum) is essential for this role, as well as previous experience within the luxury travel or hospitality sectors and proficiency in a GDS (e.g. Amadeus). \n One of the big perks of being part of the team: you’ll have access to employee discounts on travel and lifestyle offers! \n Salary is £ + individual performance bonus. \n Interested? Please apply directly with your CV. \n Any questions? You can email .

Role: Account Manager \n Location: London (NW3) / Hybrid \n Salary: Up to £45k \n Hours: Mon - Fri, 9am - 5:00pm \n Reporting to: Head of Client Services \n About GroupNexus: \n GroupNexus is an established, leading operator in the parking management sector. We are innovative, industry leading and a forward-thinking company that has an exceptional culture with strong values and a hunger for growth. We are a company with a real family feel and we want people who thrive on responsibility and have a strong desire to grow and excel. The aim is simple: we seek like-minded, talented and ambitious individuals who want to be part of our exciting journey. \n About the role: \n Due to ongoing growth and investment in people within the business, we are now looking to expand our Client Operations team. As an Account Manager you will be assigned a set of key accounts across a range of sectors, such as, Leisure, NHS, Retail, Areas of Outstanding Natural Beauty, Education and more. You will be skilled at understanding that every business has different needs, then adapting your account management style to not just meet, but exceed their expectations. This is a highly operational role and requires you to be well organised, a problem solver, fast-thinking and an excellent communicator. You will need to have a strong grasp on our internal systems, be able to communicate across departments and be able to effectively manage client expectations. We are looking for someone with ideas, experience and a strong desire to bring something new to the table. \n Role responsibilities: \n\n • To act as the primary point of contact for day to day operational matters\n, • Provide essential support for Senior Account Managers\n, • Proactively study account performance and able to identify potential issues\n, • Build and maintain strong, long-lasting client relationships\n, • Develop trusted advisor relationships with key accounts, customer stakeholders and senior executives\n, • Manage operational issues, both internally and externally\n, • Forecast and track key account metrics\n, • Prepare reports on account status\n, • Investigating and resolving queries, escalating to Senior Account Managers when necessary\n\n Person requirements: \n\n • Minimum 3 years of previous experience as an Account Manager\n, • Parking, Property, Real Estate and / or Retail experience is ideal but NOT ESSENTIAL\n, • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation\n, • Good commercial awareness\n, • Highly organised and have excellent time management\n, • Able to work under pressure and manage multiple accounts\n, • Solid experience with CRM software (ideally Salesforce) and MS Office (particularly MS Excel)\n, • Experience delivering client-focused solutions to customer needs\n, • Proven ability to juggle multiple accounts and projects at a time, while maintaining a keen attention to detail\n, • Excellent communication skills, both written and verbal\n\n Benefits for all GroupNexus Account Managers includes: \n\n • Generous holiday allowance + bank holidays\n, • Well-being support\n, • Cycle to work scheme\n, • EV salary sacrifice\n, • Day off for charity work\n, • Hybrid working\n, • Company and team social events\n\n If this role sounds of interest, then we would LOVE to hear from you! Please reach out to Rachael Newsham for more information or for an informal chat about how GroupNexus might be the next career move for you. \n Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of GroupNexus’ recruitment team who will work with you to provide any reasonable adjustments as required. \n We are an equal opportunities employer and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. \n

Italian speaking Customer Service Specialist with Spanish or French \n Location: South West London (Zone 3) – Office-based Monday to Friday, 35 hours a week \n Salary: £30,000 - £32,000 per annum (depending on experience) \n Start Date: July/August 2026 \n About the company \n Our client is a very well-established and highly regarded global exporter of some of the world's most prestigious luxury brands. They are seeking a fluent Italian (plus Spanish or French) speaking Customer Service Specialist to join their friendly and supportive international team. \n This is an excellent opportunity for a customer-focused professional looking to develop their career within a successful international export sales business. \n The role \n As a Customer Service Specialist you will provide comprehensive B2B customer support to clients, agents and distributors across Italian and French / Spanish speaking markets. You will play a key role in ensuring a very high standard of service while supporting the smooth operation of export activities. \n Key Responsibilities \n\n • Processing and managing customer orders accurately and efficiently\n, • Responding to customer enquiries and providing effective solutions\n, • Handling customer complaints in a professional and timely manner\n, • Liaising with courier and freight companies regarding shipments and deliveries\n, • Monitoring export operations and ensuring service standards are maintained within your assigned territories\n, • Supporting the Export Sales Team across additional markets and languages when required\n, • Maintaining strong relationships with customers, agents, and distributors\n\n Skills / Experience needed \n\n • Fluent spoken and written Italian plus either Spanish or French (you must be trilingual)\n, • Previous experience within customer service, administration, sales or a similar support role\n, • Excellent communication and interpersonal skills\n, • Strong organisational abilities and attention to detail\n, • The ability to manage multiple priorities and work effectively under pressure\n, • A proactive approach and the ability to work both independently and as part of a team\n\n Benefits \n\n • Salary of £30,000 - £32,000 per annum\n, • 22 days annual leave plus bank holidays\n, • Pension scheme\n, • Life assurance\n, • Incredible staff discount of up to 60% on luxury products\n, • Opportunity to work from home one day per week following successful completion of training\n, • Friendly, supportive team environment with excellent management support\n\n Working Hours \n Monday to Friday or 9.00 to 17.00 with an hour for lunch \n If you are fluent in Italian and either Spanish or French and are looking to join a highly successful global organisation we would love to hear from you. Please apply now or contact Lisa Grimes for a confidential chat

Trainee Account Manager (German Speaker) \n Our client brings businesses together with communications tech in new and unexpected ways, making their clients more accessible, more productive and more profitable. Working primarily with mid to large-sized UK enterprises, they're recognised leaders within their space. \n In the last year they've experienced an exciting period of growth and have doubled in size, creating lots of opportunities! You'll join a team where there is a great scope for progression, from Trainee to Senior Account Manager and perhaps even a business leader with us in the future! \n Trainee Account Manager Package: \n\n • A competitive basic salary of £32k\n, • Y1 OTE of £35k!\n, • Comprehensive support and training - both internal and external\n, • Excellent scope for progression, earning potential, professional and personal development\n, • Regular socials in a welcoming, inclusive atmosphere and regular charity events\n, • Incentive company holidays in the snow and sun!\n, • Lucrative incentive and bonus schemes\n, • Pension\n\n Trainee Account Manager Role: \n\n • Obtain a comprehensive working knowledge of their offering and the marketplace they operate within\n, • Support senior account managers with up and cross selling into larger accounts\n, • Independently manage and sell to lower spend accounts\n, • Develop relationships, rapport and new streams of business with new clients via prospecting, LinkedIn and strategic e-mails\n, • Develop an understanding of their customers, their needs and sell back to them articulately with the correct solution\n, • After 9-12 months, you'll start going out and meeting clients on a face to face basis - directly engaging with customers and taking ultimate responsibility for business relationships\n\n Trainee Account Manager Requirements: \n\n • Educated to degree level\n, • Possess exceptional communication and interpersonal skills\n, • Strong commercial awareness\n, • Self-motivated, with a strong desire to succeed\n, • Ambitious and determined\n\n \n Grab your fast pass! \n Want to skip the queue? Once you click 'Apply', be sure to follow the link to Sapia AI sent straight to your email. This 15-minute text chat replaces weeks of boring job applications and puts you directly in front of top companies hiring right now. \n How does it work? \n\n • \n No CV needed right now - just a simple text chat for 15 minutes. \n • \n Instant feedback - get your personalized "Sales DNA" profile immediately. \n • \n Fast-track your career - secure your seat at our next Live Assessment Day. \n\n Hit apply below, check your inbox, and fast-track your career! \n \n Candidates must be eligible to live and work in the UK.Pareto values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. \n If you require this job specification or to apply in an alternate format, please visit the Pareto website.

Account Manager (French Speaker) \n Location: Richmond, Surrey \n Job Type: Full-time, Office-based \n Hours: 9-5 with 4pm finish Fridays \n Salary: £60k-£80k plus OTE of £30-40k plus excellent benefits \n My client, and award winning company specialising in a niche SaaS market in Patent solutions, is seeking a new Account Manager due to being in a high growth stage and looking to enhance their team with a motivated and professional Account Manager. This role is crucial for maintaining and expanding their client relationships, ensuring the continued success in our sales and customer service efforts. \n Day-to-day of the role: \n\n • Generate sales among existing and new client accounts globally, including upselling and cross-selling.\n, • Serve as the primary and responsive point of contact for an assigned portfolio of clients in person and on the phone\n, • Develop and maintain long-term relationships with accounts, ensuring consistent service across the organisation.\n, • Ensure clients receive requested products and services in a timely fashion.\n, • Communicate client needs and demands to the IT and Support teams.\n, • Forecast and track client account metrics, identifying trends or concerns.\n, • Manage projects within client relationships to meet company goals.\n, • Identify opportunities to grow business with existing clients through a consultative approach\n, • Coordinate with staff members working on the same account to ensure consistent service.\n, • Service multiple clients concurrently, often meeting tight deadlines.\n, • Maintain records of client contracts, documentation, and all communications within HubSpot.\n, • Travel to client locations for business meetings, conferences, and trade events.\n\n Required Skills & Qualifications: \n\n • Degree level education or equivalent. \n, • Fluent French\n, • Must have experience in a SaaS role; Intellectual Property/Patent Solutions/Trademark solutions?\n, • Excellent computer skills, including proficiency in Outlook, PowerPoint, Word, and Excel.\n, • Eligible to work in the UK\n, • Ability to travel to conferences and client locations in the UK and overseas, including travel outside work hours and at weekends.\n\n Benefits: \n\n • Competitive salary and performance-related incentives.\n, • Opportunities for professional growth in a multi-cultural and dynamic environment.\n, • Participation in industry conferences and events.\n, • Office-based role with travel opportunities.\n\n How to apply: \n To apply for the Account Manager position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role. Ensure your application demonstrates your ability to perform in a high-growth environment and your commitment to maintaining high standards in client relationship management. \n This role is an excellent opportunity for a professional looking to further their career in a globally recognized company with significant growth potential \n

Trainee Account Manager \n Our client brings businesses together with communications tech in new and unexpected ways, making their clients more accessible, more productive and more profitable. Working primarily with mid to large-sized UK enterprises, they're recognised leaders within their space. \n In the last year they've experienced an exciting period of growth and have doubled in size, creating lots of opportunities! You'll join a team where there is a great scope for progression, from Trainee to Senior Account Manager and perhaps even a business leader with us in the future! \n Trainee Account Manager Package: \n\n • A competitive basic salary of £27k\n, • Y1 OTE of £27k!\n, • Comprehensive support and training - both internal and external\n, • Excellent scope for progression, earning potential, professional and personal development\n, • Regular socials in a welcoming, inclusive atmosphere and regular charity events\n, • Incentive company holidays in the snow and sun!\n, • Lucrative incentive and bonus schemes\n, • Pension\n\n Trainee Account Manager Role: \n\n • Obtain a comprehensive working knowledge of their offering and the marketplace they operate within\n, • Support senior account managers with up and cross selling into larger accounts\n, • Independently manage and sell to lower spend accounts\n, • Develop relationships, rapport and new streams of business with new clients via prospecting, LinkedIn and strategic e-mails\n, • Develop an understanding of their customers, their needs and sell back to them articulately with the correct solution\n, • After 9-12 months, you'll start going out and meeting clients on a face to face basis - directly engaging with customers and taking ultimate responsibility for business relationships\n\n Trainee Account Manager Requirements: \n\n • Educated to degree level\n, • Possess exceptional communication and interpersonal skills\n, • Strong commercial awareness\n, • Self-motivated, with a strong desire to succeed\n, • Ambitious and determined\n\n \n Grab your fast pass! \n Want to skip the queue? Once you click 'Apply', be sure to follow the link to Sapia AI sent straight to your email. This 15-minute text chat replaces weeks of boring job applications and puts you directly in front of top companies hiring right now. \n How does it work? \n\n • \n No CV needed right now - just a simple text chat for 15 minutes. \n • \n Instant feedback - get your personalized "Sales DNA" profile immediately. \n • \n Fast-track your career - secure your seat at our next Live Assessment Day. \n\n Hit apply below, check your inbox, and fast-track your career! \n \n Candidates must be eligible to live and work in the UK.Pareto values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. \n If you require this job specification or to apply in an alternate format, please visit the Pareto website.

Customer Services Representative \n Full time - 40 hours per week \n £30,000K Per Annum \n Raynes Park Area \n Lloyd Recruitment Services are happy to be representing our highly established client who are seeking a Customer Services Representative. You will become a key employee and deliver exceptional customer service at all times. You will provide accurate and professional support across a range of enquiries, ensuring customers receive the highest standard of service while working collaboratively with colleagues across the business. \n Key Responsibilities \n\n • Deliver excellent customer service via telephone and email.\n, • Respond promptly and professionally to enquiries from relevant colleagues and prospective customers.\n, • Process orders accurately and efficiently.\n, • Investigate customer queries, resolve issues wherever possible and communicate outcomes clearly and professionally.\n, • Make proactive outbound calls to customers regarding account information, products and services.\n, • Support the Finance team by processing payments securely over the telephone or online where required.\n, • Respond to customer enquiries relating to payments and account information.\n, • Liaise with internal departments to ensure customer issues, concerns or potential service impacts are communicated promptly.\n, • Welcome and assist visitors, maintaining a professional and courteous reception service.\n, • Contact customers regarding items that require further information or replacement.\n, • Register and maintain accurate customer records within internal systems.\n, • Perform accurate data entry and maintain customer information in line with company procedures and GDPR requirements.\n, • Provide administrative support to the Customer Services, Customer Experience and Accounts teams as required.\n, • Undertake additional duties appropriate to the role to support the wider business.\n\n What We Are Looking For \n\n • Previous experience in a customer service or customer support role.\n, • Excellent verbal and written communication skills.\n, • A professional and confident telephone manner.\n, • Strong attention to detail with a high level of accuracy.\n, • Good data entry and computer skills, including experience using Microsoft Office applications.\n, • Ability to prioritise workloads and meet deadlines in a busy environment.\n, • Strong organisational and multitasking skills.\n, • Ability to work independently as well as collaboratively within a team.\n, • GCSE (or equivalent) qualifications in English and Mathematics.\n\n Desirable \n\n • Experience working within a healthcare.\n, • Experience handling customer payments or supporting finance-related processes.\n, • Knowledge of CRM or customer database systems.\n\n \n \n \n Refer a friend and earn a retail voucher worth up to £500! \n Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. \n By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. \n Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. \n IW15731

What a fantastic opportunity to join this luxury wellness travel company !! \n \n Do you have a passion for everything wellness , and work for a luxury travel company? If so this role would be your dream job !! \n Duties \n\n • Provide consistent, professional, courteous service\n, • Provide knowledge and experience-based advice to satisfy customer enquiries\n, • Be able to meet individual sales and service targets whilst contributing to overall company goals\n, • Manage post-sales administration and follow-up in an organised and timely manner\n, • Communicate both verbally and in writing in a professional and timely manner\n, • Accurately record key sales and customer information in databases\n, • Be able to provide clear, accurate feedback from customers and suppliers to improve the customer experience\n, • Keep informed and educated on business and developments in the spa/wellness sector, as well as the travel sector overall\n, • Participate in product training and weekend FAM trips as required\n\n About You: \n\n • Knowledge and/or personal experience in health and wellbeing, for example exercise and fitness, yoga, spa treatments, healthy cuisine, and diet, etc.\n, • Experience working with high end tour operator or luxury travel agency preferred\n, • Ability to work and contribute within a virtual team atmosphere with a flexible attitude around the needs of the business\n, • Be willing and able to meet in a central London location for team building and interaction on an as needed basis (generally once a month)\n, • Experience working in an environment with specific performance targets\n, • Above average computer skills\n, • Strong communication skills - oral and written\n, • Strong personal organisational skills\n, • Attention to detail\n, • Ability to multi-task\n, • Desire to learn and improve\n\n Benefits: \n\n • Travel to visit our destinations as part of your product education.\n, • Competitive salary and commission scheme\n, • 20 days annual leave plus including bank holidays\n, • Remote role\n, • Pension Plan\n, • The opportunity to grow professionally as the company grows.\n\n Other information:Hours are :30 Monday - FridaySaturday coverage on Saturday to be assigned on a rotating basisCoverage of out of hours client line for emergency calls, assigned on a rotating basis \n \n Interested apply here now or email

Accounts Manager | London, Office Based | Paying £40k - £45k DOE \n We are seeking an experienced and highly organised Bookkeeper to join our growing finance team. This is an excellent opportunity for a motivated finance professional looking to develop their career within a fast-paced and dynamic organisation. \n The successful candidate will be responsible for maintaining accurate financial records, supporting day-to-day accounting activities, and assisting with management reporting across multiple business operations. The business is working in the construction industry in Central London and the role is 5 days a week on site. \n Key Responsibilities \n\n • Manage the Purchase Ledger, including invoice processing, supplier reconciliations and payment runs.\n, • Manage the Sales Ledger, including customer invoicing, receipt allocation and credit control.\n, • Perform daily bank reconciliations and monitor cash flow.\n, • Assist with payroll preparation and industry-specific tax scheme administration where applicable.\n, • Maintain accurate cost records and allocate expenditure to the appropriate cost centres.\n, • Process employee expenses and maintain expense records.\n, • Assist in preparing monthly management accounts, VAT returns, accruals and year-end accounts.\n, • Produce financial reports and reconciliations for senior management.\n, • Maintain accurate accounting records using cloud-based accounting software.\n, • Identify opportunities to improve financial processes and reporting systems.\n, • Support the wider finance team with ad hoc accounting and administrative duties.\n\n Essential Requirements \n\n • 3-5 years' experience in bookkeeping or accounting.\n, • Strong knowledge of cloud-based accounting software (such as Xero or similar).\n, • Advanced Microsoft Excel skills.\n, • AAT Level 3 or 4 qualified.\n, • Experience preparing management accounts.\n, • Experience working across multiple business entities.\n, • Knowledge of project costing or contract-based industries.\n

An established company are currently looking for an experienced Customer Service Administrator to join their team. The Customer Service Administrator role involves providing first class customer service to clients, managing and processing incoming orders and responding to customer queries in an appropriate and timely manner. \n\n • Salary: Up to £38,000 (OTE/bonuses)\n, • Office based \n, • Free onsite parking \n\n Customer Service Administrator responsibilities: \n\n • Answering incoming calls, understanding client needs and dealing with enquiries/orders\n, • Processing orders accurately and promptly to meet the needs of the customer\n, • Providing exceptional customer service at all times\n, • Working to set KPIs, achieving and exceeding targets for orders and calls\n, • Managing the incoming sales inbox of orders\n, • Keeping customers updated on the scheduled delivery date and any changes on products, efficiently backordering items and offering an alternative\n, • Remaining knowledgeable on a range of products to give technical advice to customers\n, • Processing balances on a daily basis using the in-house system\n, • Following through urgent orders for customers\n, • Assisting with delivery queries and following through to completion\n, • Having a thorough knowledge of how all systems and processes work\n\n Customer Service Administrator skills/competencies: \n\n • Proven experience within a similar role desirable\n, • Strong attention to detail and a “can-do” attitude\n, • Proficient in Microsoft Office\n\n Apply today!

Customer Advisor based in our Croydon dealership: 15 Progress Way, Croydon CR0 4XD \n\n • A full valid UK driving licence is required for this role.\n\n About Us \n Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive salary and bonus. \n Benefits \n\n • Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!\n, • Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.\n, • Pension: Benefit from a generous employer pension contribution of up to 7%.\n, • Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays.\n, • Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly.\n, • Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions.\n, • Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources.\n, • Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees.\n, • Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package.\n, • Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development.\n, • Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan.\n, • Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage.\n, • Paid sick leave upon completion of Probationary period.\n\n Customer Advisor Role Overview: \n This is a great opportunity for you to become a key member of our Aftersales team. \n An exciting new opportunity has come up here at our Croydon dealership as we’re on the lookout for a Customer Advisor to join our team. \n It is the perfect opportunity for a talented and passionate individual to advance their career in a premium manufacturer owned environment. As a customer advisor you will be the key link between our customers and our technicians, guiding each customer through the Stellantis &You customer journey. \n A Customer Advisor will also: \n\n • Communicate clearly with customers & colleagues.\n, • Adopt new digital systems and processes as part of our digitalisation strategy.\n, • Propose and sell-up the additional work advised through the Vehicle Health Check process.\n, • Quote & sell Service Plans to retain customers to the group.\n, • Encourage customer satisfaction feedback via exit briefing & follow-up contact.\n\n You will also be the go-to person when the customer wants us to: \n\n • Estimate repair costs and times.\n, • Resolve any concerns when we suggest repairs.\n, • Inform and update them on progress or additional works needed.\n, • Prepare and explain invoices and take payments.\n\n Let’s Work together: \n We are looking for an experienced automotive Customer Advisor. \n Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

*Hot off the Press* \n We are currently looking for Personal Advisors and Youth Workers to work within Local Authority Childrens/Leaving Care Teams. \n To apply for this role you must have: \n\n • Experience working within Youth Services, ideally within a statutory setting.\n, • Able to start work immediately.\n, • Be eligible to work within the UK.\n\n Please apply if you feel you are suited to this role! \n For anymore information, please contact Jade at Social Care Locums.

We're working with an established and growing technology business looking to hire a Software Implementation Consultant to join their customer delivery team. This is an excellent opportunity for someone who enjoys working directly with customers to deliver successful software implementations from project kick-off through to go-live. \n You'll play a key role in ensuring customers adopt the platform successfully by managing implementations, configuring solutions, coordinating integrations, and delivering a seamless onboarding experience. \n The Role \n\n • Lead software implementation projects for new customers from discovery through to go-live.\n, • Gather business and technical requirements to understand customer workflows and objectives.\n, • Configure the software platform to meet customer requirements and best practices.\n, • Coordinate data migrations and system integrations where required.\n, • Work closely with internal Product, Engineering, Support, and Customer Success teams to ensure successful project delivery.\n, • Deliver customer onboarding sessions, workshops, and end-user training.\n, • Manage implementation timelines, milestones, risks, and stakeholder communication.\n, • Provide post-implementation support to ensure a smooth transition into ongoing customer success.\n\n About You \n We're looking for someone with: \n\n • Experience delivering SaaS or enterprise software implementations.\n, • Previous experience in an Implementation Consultant, Implementation Specialist, Implementation Manager, Professional Services, Solutions Consultant, Technical Consultant, or similar customer-facing role.\n, • Strong project management and stakeholder management skills.\n, • Experience gathering requirements and translating business needs into software solutions.\n, • Knowledge of software configuration, customer onboarding, integrations, or data migration.\n, • Excellent communication and presentation skills.\n, • A proactive, organised, and customer-focused approach.\n\n Desirable Experience \n\n • Experience working with CRM, ERP, HR, Finance, or other business software platforms.\n, • Exposure to APIs or third-party integrations.\n, • Experience within a fast-paced SaaS or technology environment.\n, • Familiarity with implementation methodologies or project delivery frameworks.\n\n What's on Offer \n\n • Competitive salary and benefits package.\n, • Hybrid working arrangements.\n, • Opportunity to work on varied implementation projects.\n, • Collaborative and supportive team environment.\n, • Ongoing learning and professional development.\n, • Clear opportunities for career progression within a growing technology business.\n\n If you have experience delivering successful software implementations and enjoy working with customers to bring technology solutions to life, we'd love to hear from you. \n Key words: Software Implementation, Implementation Consultant, Implementation Specialist, Implementation Manager, Implementation Engineer, Technical Consultant, Solutions Consultant, Professional Services, Professional Services Consultant, Customer Implementation, Customer Onboarding, Client Onboarding.

Account Manager – Contractor Payroll / Umbrella Services \n £30,000 – £40,000 + Uncapped Commission \n Established Accounts | Award-Winning Payroll Provider | Real Growth Opportunity \n Why This Role Is Different \n This is a genuine opportunity to join a highly respected, award winning payroll provider with an outstanding reputation across the recruitment and contractor market. \n You will inherit established, active agency relationships while having the opportunity to grow accounts and increase contractor volumes meaning you can make an impact from day one. \n The business is known for its compliance, service quality, and long standing client relationships, making it a strong platform for any Account Manager looking to build a long term career in the sector. \n If you are looking for a role where you can develop relationships, grow revenue, and increase your earnings, this is worth serious consideration. \n The Role \n You will take ownership of a portfolio of recruitment agency accounts, acting as the main point of contact and driving both service delivery and commercial growth. \n This is a relationship led role with a clear commercial edge. \n Key Responsibilities \n\n • Manage and develop recruitment agency relationships\n, • Act as the primary contact for agencies and contractor queries\n, • Support onboarding and ongoing account activity\n, • Identify and deliver growth opportunities within existing accounts\n, • Increase contractor numbers and revenue across your portfolio\n, • Work closely with internal payroll and compliance teams to ensure accuracy and efficiency\n\n The Opportunity \n\n • Work with an established, high-quality account base\n, • Join a business with a strong reputation and consistent growth\n, • Clear opportunity to increase earnings through account development\n, • A role with real autonomy and ownership\n, • Long-term career progression within a stable, growing environment\n\n About You \n You will already understand the contractor or recruitment market and enjoy working in a client-facing, commercial role. \n You may come from: \n\n • Umbrella payroll\n, • Contractor payroll\n, • Recruitment (consultant or account manager)\n, • Payroll bureau or outsourced services\n\n Key strengths: \n\n • Strong relationship-building skills\n, • Commercial mindset with the ability to grow accounts\n, • Confident managing multiple clients\n, • Professional, organised, and service-driven\n\n What You Will Get \n\n • £30,000 – £40,000 basic salary\n, • Uncapped commission\n, • Established pipeline and accounts\n, • Supportive, professional working environment\n, • Clear progression opportunities\n\n Apply \n If you are an Account Manager looking to join a credible, established payroll provider with genuine earning potential, this is an excellent opportunity to step forward in your career.

Trainee Field Account Manager \n Covering the North of England to Scotland \n\n • Annual Salary: Basic plus commission OTE Year 1 £30-35k Plus Car package, expenses and fuel card, plus lap top, Mobile phone, Pension\n, • Location: Remote, North of England and Scotland - Must live in an area in-between Sheffield and Scotland\n, • Job Type: Full-time\n\n Join a dynamic eyewear company as a Field Account Manager. This role is perfect for a vibrant individual passionate about sales and customer service. The Field Account Manager will play a crucial role in servicing independent opticians' customers, managing existing accounts, and driving the growth of our brands across the UK \n Day-to-day of the role: \n\n • Manage a portfolio of accounts, presenting collections of glasses to decision-makers and their teams.\n, • Handle all aspects of account management, supported by teams in design, merchandising, QC, and logistics.\n, • Collaborate with the Senior Brand Manager to achieve seasonal budgets and meet growth and profitability targets.\n, • Efficiently plan travel schedules to maximize territory management.\n, • Proactively identify, target, and engage new account opportunities.\n, • Provide regular sales reports and feedback from customer appointments to the head office team in London.\n, • Manage and expedite returns and maintain diligent reporting.\n, • Attend bi-annual sales team meetings and participate in customer meetings, conferences, and exhibitions, which may require overnight stays.\n\n Required Skills & Qualifications: \n\n • Confident and positive individual with a passion for people and sales.\n, • Excellent communication skills with the ability to build strong customer relationships and close deals.\n, • Exceptional attention to detail and commercial awareness.\n, • Experience in sales, OR a Graduate OR someone interested in starting a career and being fully trained in Field Account Management/Sales\n, • Ability to manage extensive travel, including overnight stays.\n, • Proficiency in Microsoft Office programs.\n, • Must have a valid driver’s license and be able to manage physical activities such as carrying or wheeling sample bags up to 50 lbs.\n\n Benefits: \n\n • Competitive salary with commission based on net sales.\n, • Pension scheme (subject to terms).\n, • 25 days holiday plus an additional 2 days after 2 years of service.\n, • Company laptop, mobile phone, and a comprehensive car package including fuel and expenses.\n\n To apply for the Field Account Manager position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role. \n

Senior Freight Account Manager - Heathrow \n We are exclusively partnering with a well known and respected Global Logistics provider who are looking for an ambitious Freight Account Manager to join their team. \n Package and Benefits: \n\n • Salary £55,000 - £65,000 (dependent on experience)\n, • Fully expensed Company Car/ Car Allowance\n, • Best in class commission and bonus structure - Uncapped - UP TO 25% OF YOUR GP!\n, • Life of account commission\n, • Private Medical Insurance\n, • Employee assistance program offering access to GP Service, Loans and Financial Advisors\n, • Investment in staff development, personalised progression plan\n\n Responsibilities: \n\n • Manage and grow customer portfolio\n, • Build and expand strategic partnerships and networks\n, • Develop and implement marketing and sales strategies\n, • Forecast market trends and future developments\n, • Share knowledge across the organisation\n, • Monitor performance and prepare reports\n, • Analyse markets and competitors\n, • Represent the company at trade fairs and conferences\n\n What We’re Looking For: \n\n • Proven business development experience in freight forwarding/logistics\n, • Strong relationship-building skills, including at senior level\n, • Consistent record of winning new business and exceeding sales targets\n, • Ability to develop and deliver effective sales strategies\n, • Skilled in negotiation, CRM use, and reporting\n, • Commercially aware, collaborative, and a confident presenter\n\n \n Apply today for more information and to arrange a confidential conversation.

Customer Service Advisor – French Speaking \n Location: Greenford, West London (office-based) \n Salary: £35,000+ DOE \n Hours: Full-time \n \n A well-established international manufacturer and distributor is seeking a French-speaking Customer Service Advisor to join its busy European Customer Service team based in Greenford. Operating across Europe, Africa and the Middle East, the business supplies customers globally from its UK manufacturing and distribution operation. \n This is an excellent opportunity for an experienced customer service professional looking to join a stable and growing organisation with genuine long-term career prospects. \n \n The Role \n Working as part of an established team of customer service professionals, you will act as a key point of contact for customers across multiple international markets, managing orders and enquiries while ensuring an outstanding level of service. \n \n Key Responsibilities \n\n • Managing customer enquiries via telephone and email.\n, • Processing customer orders and ensuring accurate delivery information is provided.\n, • Preparing quotations and responding to product availability requests.\n, • Liaising with internal departments including warehouse, production, logistics and sales teams.\n, • Resolving customer issues and ensuring timely follow-up.\n, • Maintaining accurate customer and order records within internal systems.\n, • Supporting customers across European and international markets.\n, • Building strong relationships with existing customers and stakeholders.\n\n \n Requirements \n\n • Fluent French language skills (written and spoken) – essential.\n, • Additional European language skills would be advantageous.\n, • Previous experience in a customer service, customer support, sales support or order processing position.\n, • Strong communication and relationship-building skills.\n, • Intermediate Microsoft Excel skills.\n, • Experience using ERP, order management or customer service systems (Oracle experience is beneficial but not essential).\n, • Highly organised with excellent attention to detail.\n, • Ability to work effectively in a fast-paced office environment.\n, • Manufacturing, logistics, distribution or technical product experience would be advantageous but is not required.\n\n \n Working Hours \n\n • Monday to Thursday: 8:00am – 5:00pm\n, • Friday: 8:00am – 12:00pm\n, • Occasional Friday afternoon cover required on a rota basis, paid as overtime.\n\n \n Benefits \n\n • Competitive salary dependent on experience.\n, • Paid overtime opportunities.\n, • Company pension scheme.\n, • Generous holiday entitlement.\n, • On-site parking.\n, • Long-term career development opportunities.\n, • Stable, successful international business.\n, • Friendly and supportive team environment.\n\n \n Please note: This is a fully office-based position in Greenford. Due to the location, applicants should be within a reasonable commuting distance of the site. \n

Are you fluent in Danish? \n Are you available for a new position at short-notice? \n We are looking for a Danish Customer Service Advisor to join a Global company based in Watford. This is a brand-new opportunity within a well-established business. If you have previously been in process for a similar role in Watford then please still apply as this position is not the same! \n You MUST be fluent in Danish for this position. \n Monday to Friday, Hybrid working (Monday & Thursday as the Watford office days). \n Working Hours: 08:30 - 17:00 (Watford office) 07:00 - 15:30 (homeworking). \n This is an ongoing temporary position, estimated to last between 6 and 12 months. \n Their office has strong public transport links and free on-site parking, making it convenient for all commuters. \n Main duties to include: \n\n • Provide support to customers and stakeholders\n, • Answering inbound enquiries via both telephone and email\n, • Manage a shared inbox\n, • Process customer orders\n, • Provide updates on stock price and availability\n, • Work in partnership with customers and stakeholders to resolve issues\n, • Run daily and weekly reports on stock and order to delivery speeds\n\n Candidate requirements: \n\n • Must be fluent in Danish\n, • Strong communication skills\n, • Excellent relationship building skills\n, • Professional and adaptable\n, • Commutable distance to Watford and hold UK Rights to Work\n\n \n Looking for the next step in your career? Think Specialist Recruitment. \n Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Technical Service Account Manager \n Watford \n £75,000 plus bonus and benefits \n We are looking for an experienced account manager who comes from a service based background. This is not a new business/business development type position. This role is working for my client who looking after a variety of technical products for 2 very large accounts. \n The role blends commercial acumen with operational discipline: tracking KPIs against contractual obligations, identifying and shaping new opportunities, and presenting clear proposals aligned to customer needs. \n The ideally candidate will be a degree educated individual who comes from a technical service background who is used to working with fixed contractual agreements. You will be managing the service level agreements and ensuring the company is providing everything in accordance to the accounts contract. \n You need to have impeccable attention to detail, you will need to know all of the clauses within the contracts and be able to seek out information quickly where needed. \n There will be travel required within this role to customer sites, so please keep this in mind when applying. \n Duties include: \n\n • Develop and maintain longstanding customer relationships\n, • Act as first point of contact\n, • Conducting review meetings with customers\n, • Prepare and present reports\n, • Identify and resolve issues quickly and efficiently\n, • Escalate complex issues to teams and follow up\n, • Monitor and track issues\n, • Identify new opportunities within customer account\n, • Develop proposals\n, • Monitor service delivery and performance\n, • Process improvement\n\n

Customer Service Administrator \n £25,000 \n Stockley Park \n Monday to Friday \n \n We are looking to recruit for my client based in Stockley Park. They are looking for a new addition to their customer support team. \n We need somebody who really enjoys supporting a busy team with all customer focused administrative tasks. The ideal candidate will be a confident communicator with great written and verbal communication skills, with the ability to pick up new tasks quickly! \n This role would suit somebody who enjoys working closely with customers and building strong working relationships. Must have some customer service experience office based, retail or hospitality. \n Duties include: \n\n • Processing orders\n, • Answering calls and emails\n, • Amending orders\n, • Managing stock rotation\n, • Running reports\n, • General team admin tasks\n

We are looking for a proactive and customer-focused professional to support Client Directors and Managers in delivering outstanding service across Group Risk and Healthcare solutions. This role plays a key part in meeting preparation, business administration, compliance, and maintaining strong client relationships while promoting excellent customer outcomes. Key Responsibilities\n\n • \n Provide comprehensive support to Client Directors and Managers, including meeting preparation and report production \n • \n Obtain illustrations and administer new and existing business, ensuring all compliance requirements are met \n • \n Support renewal projects, market reviews, suitability report preparation, and completion of follow-up actions \n • \n Maintain and enhance client relationships, handling both complex and simple client enquiries and escalating where appropriate \n • \n Promote a strong culture of conduct and behaviours that support good customer outcomes, acting as a role model for the team \n • \n Maintain accurate client records across internal systems \n • \n Take personal responsibility for developing in-depth knowledge of Group Risk and Healthcare products and the wider marketplace \n • \n Contribute to business projects as required, delivering outputs within agreed timescales \n • \n Ensure full awareness of, and adherence to, company, departmental, and product-specific procedures and policies, working in line with company values at all times \nWhat We’re Looking For\n\n • \n Experience in client servicing, administration, or support within financial services, group risk, healthcare, or insurance \n • \n Strong attention to detail with the ability to manage multiple priorities \n • \n Excellent written and verbal communication skills \n • \n A collaborative, professional approach with a strong commitment to customer outcomes \n • \n Confidence using CRM systems and client databases \n • \n A proactive attitude toward learning and development \n\n #AIB #LI-NW1 #REMOTE \n Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. \n If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. \n Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. \n Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

\n \n We are seeking an experienced and highly organised Commercial Account Handling Manager to manage a portfolio of commercial insurance clients while leading and developing a Commercial Account Handling team. \n This is a hands-on, client-facing role. You will manage and service your own portfolio of commercial insurance clients, handling renewals, mid-term adjustments and new business enquiries, and delivering exceptional client service and strong renewal retention. In addition, reflecting your seniority and experience, you will take on responsibility for overseeing a team of four Commercial Account Managers, ensuring workloads are managed effectively, service standards are maintained, and back-office processes and procedures are consistently followed. \n Working closely with senior management, you will play a key role in ensuring operational excellence and compliance with regulatory and internal standards across the Account Handling function. \n This opportunity would suit an experienced Senior Account Handler, Team Leader or Account Handling Manager who enjoys managing clients, developing people, improving processes and driving high levels of client satisfaction. \n Key Responsibilities \n Client Portfolio Management \n\n • Manage and service your own portfolio of commercial insurance clients.\n, • Build and maintain strong relationships with clients, insurers and key stakeholders.\n, • Handle renewals, mid-term adjustments, new business enquiries and general account servicing activities.\n, • Deliver a consistently high standard of customer service.\n, • Support client retention and identify opportunities for account growth and cross-selling.\n\n Team Leadership & Management \n\n • Oversee, motivate and develop a team of three Commercial Account Managers.\n, • Provide technical support, coaching and mentoring to team members.\n, • Conduct regular one-to-one meetings and performance reviews.\n, • Assist with recruitment, onboarding and training of new employees.\n, • Support the ongoing professional development of the team.\n, • Foster a collaborative, positive and high-performing culture.\n, • Manage workloads and resource allocation across the team.\n\n Renewals & Service Delivery \n\n • Oversee the renewal process across the Account Handling team.\n, • Monitor renewal pipelines to ensure deadlines and service standards are achieved.\n, • Support complex renewals and referrals where required.\n, • Ensure client documentation is produced accurately and within agreed timescales.\n, • Drive best practice in account management and client servicing.\n, • Work closely with insurers and broking colleagues to achieve positive client outcomes.\n\n Operational Excellence \n\n • Ensure all back-office processes and procedures are adhered to across the team.\n, • Maintain accurate records and high standards of administration.\n, • Monitor service levels, workflow efficiency and operational performance.\n, • Identify opportunities to improve processes and enhance team productivity.\n, • Support the implementation of new initiatives and business improvements.\n, • Produce and review management information where required.\n\n Compliance & Quality Assurance \n\n • Ensure adherence to FCA regulations, Consumer Duty requirements and company procedures.\n, • Support internal audits and quality assurance reviews.\n, • Monitor file quality and documentation standards.\n, • Ensure regulatory and compliance requirements are consistently met.\n, • Assist with the resolution of operational and compliance-related issues.\n, • Promote a culture of accountability, accuracy and continuous improvement.\n\n Systems & Technology \n\n • Champion best practice in the use of internal systems and technology.\n, • Support colleagues in the effective use of Acturis and other business systems.\n, • Work with management to improve system utilisation and operational efficiencies.\n, • Act as a key point of contact for process and system-related queries.\n\n Skills & Experience Required \n Essential \n\n • Proven experience within Commercial Insurance Account Handling.\n, • Strong knowledge of commercial insurance products and markets.\n, • Experience managing client portfolios and renewals.\n, • Previous leadership, supervisory or team management experience.\n, • Understanding of FCA regulations and compliance requirements.\n, • Excellent organisational and time management skills.\n, • Strong communication and stakeholder management abilities.\n, • Ability to prioritise workloads and manage competing demands effectively.\n, • Strong attention to detail and commitment to quality.\n, • Working knowledge of Acturis.\n\n Desirable \n\n • Previous experience as an Acturis Super User/system champion.\n, • Experience supporting, training or mentoring colleagues on systems and processes.\n, • Experience leading operational improvements and process efficiencies.\n, • Cert CII or progress towards professional qualifications.\n\n Personal Attributes \n\n • Strong relationship builder with excellent interpersonal skills.\n, • Commercially aware and customer focused.\n, • Positive and supportive leadership style.\n, • Highly organised and process driven.\n, • Proactive and solutions oriented.\n, • Resilient and adaptable in a fast-paced environment.\n, • Passionate about developing people and improving performance.\n, • Professional, approachable and collaborative.\n\n What's on Offer \n\n • A varied role combining client management, leadership and operational oversight.\n, • Supportive and collaborative working environment.\n, • Career development and progression opportunities.\n, • Competitive salary and benefits package including PMI, 25 days holiday, annual bonus, pension, commission incentives, life insurance etc.\n\n The opportunity to make a tangible impact on both client experience and team performance \n How to ApplyIf you have previous commercial insurance experience and are looking to join a growing brokerage where your contribution will be genuinely valued, we'd love to hear from you.Apply today or contact Francesca Franklin at Insure Recruitment for a confidential conversation

Housing Complaints Manager Experience of managing within a complex / high volume complaints handling environment or equivalent. \n \n Housing Complaints Manager In-depth understanding of complaints management frameworks and best practices. \n \n Housing Complaints Manager Experience of managing improvement projects, working to time, budget and quality in a large organisation. \n \n Housing Complaints Manager Experience of working within housing services. \n \n Housing Complaints Manager Experience of interpreting and applying complex legislation and or regulations to particular situations and the ability to engage in debate about these issues. \n \n A good understanding of the Housing Ombudsman?s Complaint Handling Code. \n \n Familiarity with relevant regulatory requirements and the ability to maintain \n Build and sustain effective relationships with all internal and external stakeholders. Work in partnership with internal and external contacts to develop and maintain joint working and promote the Council position. Co-ordinate partnership working activities and internal / external working groups. Influence their decisions. Procedural Context Manage highly complex / high risk issues within a framework of policy and regulatory guidelines. Objectives and targets are developed and agreed in line with service plan. High level of discretion and use of initiative in deciding what course of action to take. Exercise expert judgement in assessing complex stakeholder requirements, potential risk and managing quality assurance of service. Significant expert knowledge and significant experience is required to resolve highly complex issues and proactively anticipate and mitigate problems. Design and develop innovative solutions which enhance the quality and efficiency of services and reputation of the council. Occasionally the post will be expected to work from other locations Key Facts and Figures Enable others to understand changes and developments in relevant area and learn new processes / procedures. Responsible for ensuring contractors / providers deliver to agreed standards. May manage project teams of both internal staff and external contractors / consultants \n \n Strong analytical skills to identify trends, conduct root cause analysis and drive continuous improvement initiatives. \n \n Experience of report writing and communications for a variety of audiences, demonstrating numeracy and literacy, and applying expert knowledge. \n \n Experience of presenting complex statistical data to a range of stakeholders in an accessible and actionable format, strong mathematical and analytical skills. \n \n Able to act as an ambassador for the Council demonstrating professionalism and setting an example by displaying an active commitment to a culture that embraces excellent customer service. \n \n Proven experience of budget planning and management \n Lead and develop an exceptional complaints and enquiries service, prioritising customer experience and ensuring compliance with the Housing Ombudsman?s Code. \n Design and implement a continuous service improvement framework, using all sources of resident insight data and sector good practice to deliver a programme of insight driven improvements, ensuring operational services are compliant with regulatory requirements. Implement mechanisms to identify systemic issues and emerging trends, identifying root causes of issues and working with service leaders to apply learning and implementing service improvements, improving the service from the customer perspective. \n Building a strong culture of ?resident first?, ensuring that residents are supported when making complaints and positive resolutions are reached. \n Plan and ensure service delivery within a complex / diverse service area. Control operational activities within the service area and ensure professional standards are delivered. \n Manage responses to complex professional or politically sensitive issues within the area of responsibility. \n Manage key relationships with delivery partners /providers /suppliers to commission / manage / evaluate / enhance appropriate service delivery / capacity within area of responsibility. \n Develops service plans to meet strategic business goals. Ensure compliance with all internal and external standards. \n Knowledge, Skills and Experience \n \n Experience of managing within a complex / high volume complaints handling environment or equivalent. \n \n In-depth understanding of complaints management frameworks and best practices. \n \n Experience of managing improvement projects, working to time, budget and quality in a large organisation. \n \n Experience of working within housing services. \n \n Experience of interpreting and applying complex legislation and or regulations to particular situations and the ability to engage in debate about these issues. \n \n A good understanding of the Housing Ombudsman?s Complaint Handling Code. \n \n Familiarity with relevant regulatory requirements and the ability to maintain

Customer Support Advisor Location: Hybrid (occasional travel to London & Canterbury for meetings)Contract: Permanent | Full-timeSalary: £26,445The Opportunity An exciting opportunity has arisen for a Customer Support Advisor to join a highly experienced, service-driven team within the professional education sector. This role is ideal for someone who enjoys variety, learning, and customer interaction, supporting both students and corporate clients across the UK and internationally. You’ll be joining a team where people genuinely enjoy what they do, offering a stable and supportive environment to build a long-term career.The Role Working as part of a collaborative team led by experienced managers, you will act as a key point of contact for customer queries, ensuring a high standard of service across multiple communication channels. Key responsibilities include: • Handling customer queries via phone, email, and live chat • Supporting with registrations, membership, SPS and recertification queries • Guiding students on training materials, qualification pathways and exam availability • Providing support to both students and corporate clients • Building knowledge across a range of professional qualifications • Ensuring all customer interactions are handled accurately and efficiently • Working collaboratively with team members to manage workload and maintain service levels • Continuously learning and applying policies, procedures, and systems This is a varied role where the team manages the full customer journey, rather than working in a siloed function.Essential: • Previous customer service experience (phone, email, or live chat) • Strong communication skills, both written and verbal • Ability to learn and retain complex information • High attention to detail and accuracy • A proactive, team-oriented approach • A genuine interest in building a long-term careerAdditional Requirements: • A quiet, dedicated workspace for remote working • Willingness to attend occasional in-person team eventsMorgan Spencer – Your Career, Our Expertise Morgan Spencer is one of London’s leading Executive Secretarial and Business Support recruitment consultancies, connecting high-calibre professionals with outstanding opportunities.Equal Opportunities Morgan Spencer is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates.Confidentiality & GDPR All applications are handled in strict confidence and in full compliance with UK GDPR. Your information will be used solely for recruitment purposes and will not be shared without your consent.Morgan Spencer Limited, registered in England & Wales No: 4254114.

Reservations Agent \n\n • Annual Salary: £30,000 - £35,000 (flexible depending on experience)\n, • Location: Harrow\n, • Job Type: Hybrid (Office Mon-Wed, WFH Thu-Fri)\n\n Join our dynamic team as a Reservations Agent, where you will design bespoke holidays tailored to clients' preferences, ensuring unique and memorable travel experiences. This role is ideal for someone with a passion for African safari holidays and a strong background in travel consultancy. \n Day-to-day of the role: \n\n • Design and manage bespoke holidays tailored to clients' preferences, ensuring unique and memorable travel experiences.\n, • Build and maintain strong, long-term client relationships, ensuring high satisfaction and fostering repeat business.\n, • Identify opportunities to upsell and cross-sell additional travel services, packages, and exclusive experiences to enhance the client journey.\n, • Offer expert advice on destinations, itineraries, and services, guiding clients to make informed decisions.\n, • Manage client inquiries, bookings, and related administrative tasks efficiently and professionally.\n, • Deliver outstanding customer service, ensuring clients are supported and satisfied throughout the booking process.\n, • Provide administrative support to the team as needed.\n, • Stay updated with the latest industry trends to offer clients innovative and relevant travel solutions.\n\n Required Skills & Qualifications: \n\n • A genuine passion for African safari holidays, with demonstrable knowledge of the destinations we offer.\n, • Excellent phone etiquette and communication skills.\n, • A minimum of 3 years’ experience as a Travel Consultant or in a similar client-facing role; however, graduates with a willingness to learn and develop in the role are also considered.\n, • Strong organizational and time management skills.\n, • High attention to detail and excellent problem-solving abilities.\n, • Proficiency in reservation systems and MS Office.\n, • Proven track record of delivering high-quality results in a timely manner.\n, • Experience in selling holidays, creating packages, and understanding of the travel market.\n\n Benefits: \n\n • Competitive salary with flexibility based on experience.\n, • Hybrid working model.\n, • Opportunity to work in a dynamic and growing industry.\n, • Professional development opportunities.\n, • Work schedule includes approximately one Saturday every 4-5 weeks.\n\n To apply for this Reservations Agent position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

A fast-growing international business operating in the Online/Retail space is seeking a commercially minded and trustworthy Finance Manager to take full ownership of their financial operations in a newly created first in finance position. \n This is a senior, hands-on role sitting at the heart of the business. You'll be the financial backbone — managing everything from day-to-day accounts to shareholder tax planning, dividend optimisation, and benefit structuring. You'll work directly with the Director and external accountants, and your work will have a direct impact on the strategic direction of the business. \n Financial Management & Budget Control \n\n • Take full ownership of the company's financial operations, planning and reporting\n, • Develop and monitor budgets to ensure responsible spending and optimal resource allocation\n, • Regularly review financial performance against budgets, providing variance analysis and actionable recommendations\n, • Maintain and monitor cash flow to ensure the business meets all operational and tax obligations\n, • Prepare financial forecasts and management reports for the director and shareholders\n, • Identify cost reduction opportunities and advise on profit margins and reinvestment strategy\n\n Payments & Record Keeping \n\n • Approve and process supplier invoices, purchase orders, and outgoing payments accurately and on time\n, • Manage accounts payable and receivable, keeping reconciliations current\n, • Track e-commerce transactions, platform fees, and deductions across Shopify, Amazon, and other platforms\n, • Maintain clean, accurate ledgers with all entries properly coded and reconciled\n, • Produce monthly management accounts and assist with end-of-year financial statements\n\n Taxation & Compliance \n\n • Ensure all VAT, PAYE, and corporation tax submissions are accurate and filed on time in coordination with external accountants\n, • Maintain full compliance with HMRC regulations and e-commerce tax requirements\n, • Keep accurate, audit-ready records of all financial transactions\n, • Liaise with accountants and auditors to support year-end and compliance reviews\n, • Monitor changes to tax legislation and proactively advise on implications for the business\n\n Shareholder & Director Tax Planning \n\n • Advise on and implement tax-efficient dividend strategies for shareholders, taking into account personal income, tax band utilisation and timing\n, • Support directors with personal tax planning including salary and dividend structuring, benefit-in-kind optimisation, and self-assessment obligations\n, • Identify and implement opportunities to maximise available allowances, reliefs and exemptions — including corporation tax deductions, capital allowances, and employment benefit schemes\n, • Work with external accountants to ensure shareholder and director tax positions are optimised each financial year\n\n Growth & Strategic Support \n\n • Work closely with operations, procurement, and compliance teams to align financial priorities with business objectives\n, • Provide financial insights and scenario modelling to support purchasing decisions, inventory planning, and growth initiatives\n, • Support the business in building scalable financial systems and reporting infrastructure as the company scales into major UK retail\n\n What We're Looking For \n\n • An ACCA/ACA/CIMA qualified or possible PQ/QBE accountant with 5+ years’ experience in a finance role with hands-on responsibility for management accounts, tax compliance, and financial planning\n, • Excellent commercial finance and business management skills\n, • Strong knowledge of UK accounting standards, HMRC regulations, and Director/shareholder tax matters\n, • Experience with dividend planning, benefit-in-kind reporting, and PAYE for directors\n, • Proficient in Xero and confident working across e-commerce platforms including Shopify and Amazon\n, • Strong numerical accuracy, analytical thinking, and attention to detail\n, • High integrity and discretion when handling confidential financial and personal tax information\n, • E-commerce or retail background strongly preferred\n, • A proactive, ideas-driven mindset — they want someone who doesn't just manage the numbers but actively identifies opportunities to improve tax efficiency, reduce costs, and structure the business more effectively. If you've implemented schemes, reliefs, or strategies that others missed, we want to hear about it.\n

Company Description\n About FRP \n FRP is a leading national business advisory firm based in the UK. With over 900 team members, including more than 100 partners, we specialise in Forensic Services, Corporate Finance, Debt Advisory, Financial Advisory, Restructuring Advisory and Real Estate Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. \n Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description\n Role overview \n Based within the Forensic Accounting team in London, this role focuses primarily on dispute-related matters, with exposure to investigations work. The position supports complex engagements including litigation, arbitration and financial investigations, working closely with clients and senior stakeholders. \n Key Responsibilities \n\n • Managing forensic engagements, including internal and external stakeholders and clients\n, • Developing and evaluating damages and quantum of claim calculations\n, • Drafting reports for expert review and supporting the preparation of expert and advisory reports\n, • Contributing to the development of case strategy\n, • Supporting dispute-related matters including business valuations, loss of profits, warranty and indemnity claims and arbitration proceedings\n, • Supporting fraud and financial investigations, asset tracing and funds flow analysis\n, • Utilising technology and software, including e-discovery platforms, to improve efficiency\n, • Managing a portfolio of cases to meet deadlines and resource requirements\n, • Preparing budgets and time cost analyses and monitoring engagement progress\n, • Contributing to practice operations including compliance, L&D, innovation and team support\n, • Line management responsibilities, including mentoring, coaching and performance feedback for junior team members\n, • Supporting business development, marketing and networking activities\n, • Maintaining market awareness to identify trends, opportunities and growth initiatives\nQualifications\n\n, • ACA, ACCA or equivalent recognised accountancy qualification\n, • Proven experience in a forensic accounting role\n, • Experience of business valuations\n, • Strong ability to delegate, review work and guide team outputs\n, • Experience supporting expert report preparation in line with client requirements\n, • Ability to balance high-level analysis with strong attention to detail\n, • Strong problem-solving skills, with the ability to identify key issues and areas for further investigation\n, • Commercial awareness and ability to identify client needs\n, • Professional communication skills, both written and verbal\n, • Flexible and adaptable approach to work\n\n Desirable \n\n • Additional training (e.g. expert witness training, Relativity, advanced Excel, valuation training)\n, • Foreign language skills\n, • Legal background\nAdditional Information\n Our Values \n\n • Straightforward: We provide clear, no-nonsense advice\n, • Confident: Our guidance is backed by expertise and evidence\n, • Pragmatic: We focus on practical solutions and tangible outcomes\n, • Real: We are professional yet approachable, understanding the challenges our clients face\n\n Our Commitment to You and the Environment \n At FRP Advisory Group, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. \n We are always striving to improve in all areas - whether it’s our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. \n We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. \n Our learning and development programmes enable us to invest in growing our employees’ careers. We aim to empower our team members to each achieve their potential. \n We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.

Ex Cabin Crew for Corporate Receptionist Vacancy \n London \n £35,000 to £42,000 Dep Exp \n Ex Cabin Crew for Receptionist role in London Private Equity firm in Mayfair - A very successful progressive firm which has a team of two receptionists provide 5* front of house and administration, reservations and some PA duties - customer service. Previous Cabin Crew or FOH receptionist experience is necessary. \n Reception Duties: \n Overseeing the switchboard and being the firms ambassador for some incoming calls Screening telephone calls and forwarding messages Meeting and greeting in a warm, friendly manner to clients, staff and visitors Utilising the meeting room calendar / meeting room software Setting up conference calls Overseeing the catering team who are setting up/clearing meeting rooms ensuring that the cleaning teams have kept the space tidy at all times Booking lunches, liaising with hospitality teams for drinks and lunches for guests Keeping check on office supplies and ordering if necessary General administration (photocopy, fax, scanning) Sorting and distributing post daily and ordering couriers Assisting PAs and Directors where possible Booking Travel and Accommodation Other ad hoc duties as requested from time to time \n \n Requirements: \n Previous Cabin Crew or FOH/Reception experience Wonderful communication and administration skills Able to successfully communicate at the highest level Ability to prioritise and have attention to detail Ability to work in a fast paced and challenging environment Excellent telephone manner, well presented and polite A team player Knowledge of MS Office Front of House Recruitment is the specialist receptionist recruitment agency \n \n Search "Receptionist Needed" for all our Executive Reception Vacancies

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months \n Key responsibilities are as follows \n As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. \n You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. \n You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the progress. \n Where issues arise that you cannot deal with directly, you will work on behalf of residents and with other stakeholders, engaging services inside and outside to ensure their needs are met. However, you will retain responsibility when other people are involved, making sure that they do what they agree to do \n Hourly rate PAYE £21.59 and £28.56 Umbrella \n Essential Requirements \n Ideally looking for someone with a good consistent background in Customer Services, a housing background would be advantageous \n Excellent interpersonal skills and able to pick things up quickly \n Excellent on Word & Excel \n Must be immediately available or on short notice \n

Our client is seeking a Music loving sales person to join their amazing team in the heart of South London. You will be responsible for the growth of sales as an Account Manager selling concert tours to their clients. With a fantastic starting salary + OTE and the option for Hybrid working this role presents a unique opportunity. \n \n Job Description \n\n • Proactively identifying and contacting music teachers via targeted email campaigns to promote our portfolio of European concert tours and securing initial consultations.\n, • Developing strategies and using successful sales tools and techniques to convert prospective clients into sales.\n, • Using your own music and travel experience in advising clients on our destinations and music products.\n, • Managing warm leads and ensuring Club Europe remains the preferred choice over competitors.\n, • Maintaining and building relationships with your clients until their departure on tour, through meetings, telephone calls and emails.\n, • Meeting your sales target.\n\n \n Experience required \n\n • Desirable is a Music Degree or equivalent/ keen interest in music (maybe played/sang in an orchestra)\n, • Travel experience or sound knowledge of Europe\n, • At least one year office-based sales (retail sales would not be suitable)\n, • Administrative skills including diary management\n\n \n What's in it for you? \n\n • Basic salary of £30,000 per annum with uncapped commission (first year additional £5k estimate)\n, • Hybrid working (London office + remote working). Initial training is based in our London office 2-3 days per week. For the right candidate, we offer increased remote flexibility upon the successful completion of probation.\n, • 28 days holidays (8 bank holidays inclusive) plus 3 gifted Christmas closure days.\n, • Small, family-run company with great team spirit.\n, • Opportunities to travel abroad.\n, • Workplace pension scheme after probationary period.\n, • Private healthcare scheme (subject to eligibility and length of service - currently 3 years).\n\n \n Interested \n Please follow the instructions to apply attaching your CV. This vacancy is being managed by Harrison Blewitt. I can be contacted on or

Job Title: Client Liaison Officer (Resident Liaison Officer) - Housing ServicesLocation: Newham \n Rate: £300 per day Umbrella rate \n Term: Temp 3 months initially \n Are you a passionate advocate for residents? Do you thrive in dynamic environments where communication is key? Join our team as a Client Liaison Officer, where you will be at the heart of our housing refurbishment and investment programmes, ensuring that residents feel empowered and informed every step of the way! \n Key Responsibilities: \n\n • Serve as the primary point of contact for residents during housing refurbishment and improvement works.\n, • Deliver clear communication on project timelines, access requirements, and potential disruptions.\n, • Conduct resident consultations, pre-start visits, drop-in sessions, and post-completion reviews.\n, • Support vulnerable residents by implementing necessary adjustments.\n, • Manage inquiries, complaints, and escalations, ensuring timely resolutions.\n, • Collaborate with project managers, surveyors, and contractors to enhance resident satisfaction and minimise access issues.\n, • Maintain accurate records and contribute to continuous service improvement initiatives.\n\n \n Experience: \n\n • Proven experience in housing management, resident liaison, or customer service.\n, • Exceptional stakeholder management and communication skills.\n, • Confident in engaging with residents, even in challenging situations.\n, • Familiarity with refurbishment, planned maintenance, or capital works programmes.\n, • Proficient in Microsoft Office with the ability to produce clear reports.\n, • Educated to A-Level standard (or equivalent) with GCSE Maths and English.\n\n \n What's on Offer: \n\n • Competitive day rate of £300.\n, • An opportunity to make a meaningful impact in local communities.\n, • A varied role across high-profile housing improvement projects.\n, • A collaborative work environment within a major London local authority.\n\n \n If you're ready to make a difference and drive resident satisfaction, we want to hear from you! Apply today and embark on a rewarding journey with us! \n Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n \n \n \n \n \n \n \n \n \n \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Location: Home-based with national travelWe have an exciting opportunity with a leading global speciality materials and solutions provider. This organisation partners with manufacturers across a range of advanced industries to deliver innovative products, technical expertise, and sustainable solutions. With a strong international presence and a reputation for technical excellence, the business works closely with customers and suppliers to solve complex challenges, develop new applications, and create long-term commercial partnerships.Key Responsibilities Develop and execute account strategies aligned with business growth objectives and commercial targets. Build and maintain strong relationships with customers across the UK medical manufacturing and advanced materials sectors. Identify, develop, and convert new business opportunities with existing and prospective customers. Establish strong partnerships with key stakeholders, including design houses, OEMs, manufacturers, suppliers, and internal teams. Manage and grow an evolving product portfolio, identifying opportunities for new product introduction and market expansion. Provide technical and commercial support to customers, understanding their challenges and delivering value-added solutions. Collaborate with international teams and regional stakeholders to support wider business strategies. Manage customer enquiries, opportunities, pricing discussions, and commercial negotiations. Monitor account performance, profitability, and sales activity to ensure business objectives are achieved. Ensure accurate CRM management, pipeline visibility, and effective use of digital sales tools. Support customer development activity, including engagement with design and innovation partners. Attend industry conferences, exhibitions, and networking events to strengthen market presence and gather industry insight. Stay informed on market trends, customer requirements, regulatory developments, and emerging opportunities.Candidate Profile Strong technical and commercial background, ideally with experience within advanced materials, polymers, or a related manufacturing environment. Previous experience working within the medical, healthcare, or highly regulated manufacturing sectors would be advantageous. Degree qualified in polymer chemistry, materials science, engineering, or a related discipline, or equivalent relevant industry experience. Proven track record in account management, business development, technical sales, or solution-based selling. Ability to understand customer requirements and provide consultative, value-driven solutions. Excellent communication, negotiation, and stakeholder management skills. Strong networking capability with the ability to build relationships across multiple levels of an organisation. Commercially driven with the ability to develop and implement long-term growth strategies. Self-motivated, organised, and comfortable working independently in a home-based role. Willingness and ability to travel nationally (approximately 4060%). Strong understanding of market trends, innovation, and customer needs within technical industries. Awareness of regulatory considerations relating to materials, applications, and supply chains. Full UK driving licence required. Must have the right to work in the UK, sponsorship is not provided.This is an excellent opportunity to join a highly successful international organisation in a commercial role with significant scope for growth. The position offers the chance to work with innovative materials, develop strategic customer partnerships, and play a key role in expanding market opportunities. With a flexible home-based structure, national remit, and strong potential for career development, this role would suit an ambitious technical sales professional looking to make a real impact.TPBN1_UKTJ

Digital Account Manager - fully remote / work from home \n £40,000 - £45,000 plus bonus + private healthcare + flexible working \n An excellent opportunity for an experienced Digital Account Manager / Client Partner to join a fast-growing healthcare focused digital agency. The company have an excellent reputation in their sector and are now working with a large client base including international brands. \n This is a client-facing role combining account management, digital marketing strategy and project delivery. You will act as the primary point of contact for a range of healthcare clients, helping them to shape the digital marketing strategy and ensuring work is delivered to a high standard across web, SEO, PPC and content. Experience managing web projects will be particularly useful for this role. \n The agency is fully embracing AI, so ideally you will have experience using AI tools or AI enable delivery systems. \n Main responsibilities will include: \n\n • Manage and develop relationships with a portfolio of clients\n, • Lead digital marketing activity across web, SEO, Paid Media and Content\n, • Understand client goals and translate them into effective digital strategies\n, • Coordinate with specialist teams to deliver campaigns and website projects\n, • Monitor performance, prepare reports and present insights to clients\n, • Identify opportunities to improve results and grow accounts\n, • Manage project timelines, communications and stakeholder expectations\n\n Do you have the following? \n\n • 2+ years’ + agency experience as a Digital Account Manager / Client Relationship Manager / Client Partner or similar\n, • Experience with / open to the potential of AI within digital marketing\n, • Experience delivering web projects, alongside SEO and/or PPC knowledge\n, • Healthcare experience would be desirable but not essential\n, • Great client facing skills\n, • Organisation and time management\n\n Some of the benefits you can expect include: \n\n • Career development opportunities as part of a fast-growing agency\n, • Fully remote work\n, • Private healthcare\n, • Very flexible working\n, • Annual bonus\n, • Regular social events\n, • 25 days holiday plus office Christmas shutdown on top of that\n

Your new company An award-winning accountancy practice recognised for its commitment to precision, innovation, and client success. Known for blending deep technical expertise with a refreshingly personal approach, the firm supports businesses of all sizes with services ranging from compliance and tax planning to strategic advisory and digital transformation. Your new roleAs a Client Manager, you'll be the main point of contact for a portfolio of clients, ensuring they receive timely, accurate, and proactive support. You'll oversee the delivery of accounts, tax returns, and advisory work, while nurturing relationships that help clients feel genuinely supported. Key responsibilities: \n\n • Manage a varied portfolio of clients across different sectors\n, • Act as the primary contact for client queries, providing clear and practical guidance\n, • Review accounts, VAT returns, management reports, and tax computations\n, • Coordinate workflow within the team to ensure deadlines are met\n, • Identify opportunities to add value through advisory services\n, • Support junior team members with coaching and technical guidance\n, • Ensure compliance with relevant regulations and internal quality standards\n\n What you'll need to succeed \n\n • Experience in an accountancy practice environment\n, • ACA/ACCA qualified (or equivalent).\n, • Strong communication skills and a natural ability to build rapport\n, • Confident reviewing work and providing constructive feedback\n, • Organised, proactive, and comfortable managing multiple deadlines\n, • A genuine interest in helping clients understand their numbers and grow their businesses\n\n What you'll get in return \n\n • A supportive, collaborative team culture\n, • Opportunities for professional development and progression\n, • The chance to make a real impact with clients who value your expertise\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

GERMAN SPEAKING ACCOUNT MANAGER IN SPORT \n SALARY AND BENEFITS \n £30,000 - £32,000 pa plus great benefits! \n LOCATION \n Hybrid - 3 days a week in the office (close to London) and 2 days working from home \n LANGUAGES: Fluency in German is essential \n COMPANY \n Our global client is a leading and hugely successful company with a fantastic reputation within the sports industry \n THE JOB \n Your main responsibility will be to manage and develop relationships within existing accounts in German speaking territories in order to sell and service the full range of sports products \n Responsibilities will include: \n\n • Account management to maintain the existing relationships of key German speaking clients\n, • Build rapport with clients and develop an excellent understanding of their needs\n, • Meet and exceed targets\n, • Liaise with customers by phone and email and attend shows and events in the German speaking territories as necessary\n, • Accurately input orders and update reports when necessary\n\n CANDIDATE EXPERIENCE/SKILLS \n\n • Fluent German is essential\n, • Previous experience in customer service, sales or account management is preferred\n, • An interest in sport is a strong advantage\n, • Highly motivated and results orientated\n, • Excellent communication skills\n\n SALARY \n £30,000-£32,000 pa plus amazing benefits including private healthcare, excellent pension, life assurance, 22 days holiday and more! \n This role is to start in July / August 2026 ideally \n Recruiter contact: Lisa Grimes

Customer Service Specialist/Project Manager - Aviation£30,000 - £32,000Hayes | On-site (Hybrid after probation) | Full TimeAre you an experienced Customer Service, Customer Support or Account Coordination professional with a background in aerospace or aviation? Do you enjoy building strong customer relationships while coordinating complex engineering and maintenance activities?We are supporting a leading aerospace organisation in the search for a Customer Service Specialist to join their Landing Gear MRO team. This is a fantastic opportunity to work with global airline customers, aircraft leasing companies and aviation partners, acting as the key operational contact throughout the maintenance, repair and overhaul (MRO) process.The OpportunityAs the Customer Service Specialist, you'll be the primary operational liaison between customers and internal teams, ensuring clear communication, efficient coordination and exceptional customer service throughout each MRO event.Working closely with Account Managers, Event Managers, Engineering, Operations, Supply Chain and Quality, you'll play a vital role in ensuring customer expectations are met while helping deliver complex aerospace projects on time.Key Responsibilities - Act as the primary operational point of contact for assigned customer MRO events. - Build and maintain strong day-to-day relationships with customers. - Prepare customer status reports and coordinate regular progress meetings. - Provide timely updates on operational progress, delivery milestones and project risks. - Coordinate customer-facing activities throughout the full MRO lifecycle. - Work closely with Engineering, Production, Supply Chain, Logistics and Quality to ensure customer commitments are achieved. - Coordinate inductions, shipping activities and supporting documentation. - Monitor project progress and proactively communicate delays or changes. - Coordinate customer queries, complaints, warranty claims and quality investigations. - Support cross-functional teams to resolve operational issues efficiently. - Identify recurring issues and contribute towards continuous improvement initiatives. - Maintain accurate records using ERP systems and Microsoft Office.What We're Looking For - Previous experience within Customer Service, Customer Support, Customer Operations or customer Account Coordination. - Aerospace, Aviation or MRO industry experience (highly desirable). - Experience managing multiple customer requirements within a fast-paced operational environment. - Strong stakeholder management skills with the ability to communicate confidently across all levels. - Experience using ERP systems alongside Microsoft Office (Excel, Outlook & PowerPoint). - Excellent organisation, planning and time management skills. - Strong attention to detail and problem-solving ability. - The confidence to communicate technical or operational information clearly to customers.Desirable Experience - Knowledge of aircraft maintenance (MRO) processes. - Understanding of aerospace supply chains. - Familiarity with quality and regulatory standards within aviation. - Degree in Business, Engineering, Aviation Management or a related discipline (or equivalent industry experience).What's on Offer - Opportunity to work with a globally recognised aerospace business. - Exposure to major airlines, aircraft lessors and aviation operators worldwide. - Collaborative environment working alongside Engineering, Operations, Supply Chain and Commercial teams. - Genuine opportunities for career development within a growing aerospace organisation. - International travel opportunities as part of the role.EligibilityApplicants must have the unrestricted right to live and work in the UK. Sponsorship is not available for this position.

Travel Consultant required for this luxury travel company based in a great location in London. They are looking for a a travel industry reservations agent who has travelled extensively and sold the Middle East or/and North Africa. Salary between 32k/36k plus up to 10k comm in your first first plus benefits. Monday to Friday with 8 Saturdays per year. Hybrid 3/4 days in the office after passing probation Travel Consultant - Responsibilities:-You will be creating memorable luxury journeys to The Middle East and North Africa, looking after the clients from initial contact through to building itineraries, confirming travel arrangements, making contact upon their return, and setting up their next exciting experience.-You will be tailor making each trip to the clients requirements, booking products such as hotels, flights, car hire, cruises, tours, day trips, Travel Consultant - skills required- Passionate about travel, especially to The Middle East and North Africa- Excellent knowledge of the travel industry working in a luxury sales role - Experience as a senior Luxury Travel Sales specialising in the above areas would be a massive advantage - Sales driven and focusedTravel Consultant Additional information-Monday to Friday either 9am to 5.30pm or 9.30am to 6pm, 8 Saturdays per year paid-Office based, after probation the option to work 3/4 days in the office, 1/2 days from home-Fantastic benefits ranging from company pension, 25 days holidays plus bank holidays, discounted trips, discounted gym membership, life assurance, cycle to work scheme, season ticket loan and many more If you are interested in the above role and you have experience working as a Travel Consultant please apply online or send your cv to quoting DT60748

\n \n Customer Service Officer (6-month fixed term contract) \n Watford (Office Based) \n 37 hours per week \n \n The Vacancy \n \n Introduction to the role \n \n We work with our customers and communities to change lives, and we’re looking for a highly motivated Customer Service Officer to join our Customer Service Team and help us deliver an exceptional experience to our customers. \n \n As a Customer Services Officer, you will act as the “voice and face” of Chime Housing and be instrumental in enhancing the customer experience by exceeding customer needs whilst supporting the team to achieve Key Performance Indicators (KPIs) within a call center. \n \n Role purpose \n \n We put the customer at the heart of everything that we do and take a proactive approach for each customer contact through multi-channel communication. As part of our Customer Service team, you will use your communication skills to help us deliver high-quality customer services. \n \n The right candidate will be highly customer-focused and committed to delivering quality services to our residents and work effectively and proactively with colleagues to give our customers an exceptional customer experience. \n \n What’s the role? \n \n Key Accountabilities: \n \n\n • Be the first point of contact for the organisation’s customers, assisting with a range of enquiries and liaising with other staff members as required.\n\n \n\n • Assess and resolve enquiries, requests and complaints by telephone, email, online or face to face as reasonably possible.\n\n \n\n • Effective administration of the repairs process to include call handling, email responses, diagnosing faults, raising jobs, allocating and issuing jobs, managing work in progress, updating, and completing works on the system in a timely and effective manner.\n\n \n\n • Focus on creating a first-time resolution for the customer ensuring queries are dealt with where possible at first point of contact, taking ownership to resolve queries effectively.\n\n \n\n • Apply sound judgement to resolve customer queries in relation to repairs and maintenance. Doing so promptly as well as managing such queries sensitively and effectively through satisfactory resolution.\n\n \n\n • Provide accurate repairs advice to customers.\n\n \n\n • Demonstrating empathy, professionalism and the ability to manage conflict, achieving a balance between requirements of customers and internal stakeholders.\n\n \n\n • Acting as a key point of contact for customer enquiries and signposting customer queries appropriately.\n\n \n\n • Ensuring that all customer enquiries and requests are dealt with in a prompt, courteous manner that demonstrates excellent customer service in all communications with customers.\n\n \n\n • Provide a comprehensive information service to all customers, advising on services, policies, procedures of the organisation to either inform or resolve the needs of the customer.\n\n \n\n • To use sound judgement and take decisions within the established procedures/policies for each service request including logging, processing and progress chasing enquiries or repairs requests whilst adhering to the procedures, policies, service standards and key performance targets to maximise customer satisfaction\n\n \n \n What are we looking for? \n Essential: \n \n\n • Experience in Customer Service / Reception\n\n \n\n • Qualifications in Customer Service / Customer Care\n\n \n\n • You will need to maintain a satisfactory basic level DBS check\n\n \n \n What can we offer you? \n \n\n • 28 days’ annual leave (pro rata)\n\n \n\n • Employer pension contribution of up to 11%\n\n \n\n • Development opportunities\n\n \n\n • Comprehensive employee rewards scheme\n\n \n How we work \n \n We embrace agile working — blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. \n \n How to apply \n \n If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV. \n \n Closing date: 5 August 2026 \n Interviews: To be confirmed \n (Please note we reserve the right to close the vacancy early if we receive a large response.)