Customer Service jobs in SwadlincoteCreate job alerts

Customer Service Administrator \n Burton-upon-Trent \n Monday to Friday \n 8:30am to 5:00pm \n £12.71 per hour \n Temporary \n \n What You'll Do: \n As a Customer Service Administrator, you'll be the friendly face behind our customer interactions. Your primary responsibilities will include: \n\n • Responding to customer inquiries with enthusiasm and accuracy\n, • Maintaining accurate records and databases\n, • Assisting with administrative tasks to support our team's efficiency\n, • Collaborating with colleagues to enhance customer satisfaction\n, • Addressing and resolving customer concerns promptly and professionally\n\n What We're Looking For: \n\n • Strong communication skills, both written and verbal\n, • A positive attitude and a passion for delivering excellent customer service\n, • Organisational skills to manage multiple tasks effectively\n, • Proficiency in Microsoft Office Suite and customer management software\n, • Previous experience in a customer service role is a plus!\n\n Why Join Us? \n\n • Enjoy a supportive and collaborative work environment\n, • Gain valuable experience in a dynamic role\n, • Opportunities for professional growth and development\n\n How to Apply: \n Please submit your CV outlining your experience. \n \n Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Coyles require x1 Telehandler Driver in Burton on Trent Qualifications, Skills & Experience required: Valid CPCS/NPORS 1 relevant working reference Full PPE Right to work documents Responsibilities & Duties include: Performing all required duties on site as instructed Conduct work according to industry health & safety standards...

Complaints Manager £46,000 - £47,000 Permanent Hybrid Swadlincote Hamilton Woods Associates are delighted to be partnering with a respected housing organisation to recruit a Complaints Manager on a permanent basis. This is an excellent opportunity for an experienced complaints professional to lead a busy customer resolution service, ensuring complaints are handled efficiently, fairly and in line with regulatory expectations, while driving a culture of continuous improvement. Responsibilities of the Complaints Manager include: • Managing the end-to-end complaints process, ensuring customers receive timely and effective resolutions, • Leading, motivating and developing a dedicated customer resolution team to achieve high performance standards, • Investigating complex and escalated cases, providing fair, balanced and evidence-based outcomes, • Monitoring complaint performance, ensuring service standards and response deadlines are consistently achieved, • Producing reports and analysing complaint trends to identify opportunities for service improvement, • Working closely with managers across multiple departments to resolve issues and improve customer experience, • Promoting a positive approach to complaint resolution and embedding lessons learned across the wider business Requirements of the Complaints Manager include:

Due toexceptional growthT&K Associates are currently recruiting on behalf of our Client in Swadlincote for a Customer Service Representative to join their expanding team on apermanent basis. Reporting to the Customer Care Team Leader, you will be the central link between the Customer, Operations, Sales team and you will be supporting the office to ensure the Clients requirements are met in the most efficient and cost-effective way. You will build relationships with Customers and manage the sales order process through to shipment. This is a fantastic opportunity to join a reputable Company who value each one of their employees and offer some excellent benefits! Customer Service Representative Details & Benefits; • Circa £35,000 per annum, • 5% Annual Company bonus paid based on Company profit and individual performance, • Permanent role, • 36.25 hours per week, • Flexi time system subject to business needs with a start time anywhere from 8am, • Flexible hybrid working upon completion of training (1days home based / 4 days office based...

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TSB | Customer Service Consultant | Grade B | Contact Centre | Swansea | 12 month FTC. As the friendly voice of TSB, you'll provide outstanding service over the phone, supporting customers with their banking needs while building trust through every interaction. Understanding customer needs and provi

If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work to

As Director of Customer Service Transformation, you will take ownership of a significant business-critical change agenda spanning customer journeys, operating model redesign, CRM and service technology, digital transformation, automation, and programme delivery. Own and deliver the Customer Service

Royal Mail is embarking on a pivotal transformation of its Customer Service function, seeking a Customer Service Transformation Director to lead a high-profile 18-month programme. The role, based at the London Head Office with hybrid working, aims to modernise a digital-first customer experience, re

We are seeking an exceptional and commercially astute Customer Service Transformation Director to lead a high-profile programme that will redefine how we serve millions of customers across the UK. Royal Mail Group is embarking on a pivotal transformation of its Customer Service function. Reporting a

Responsibilities: Respond to customer inquiries via phone, email, chat, or other support channels in a timely and professional manner Provide accurate information regarding products, services, billing, and account-related concerns Troubleshoot and resolve customer issues or escalate complex cases to

You will be responsible for: Managing export operations, including booking creation and shipment coordination Liaising professionally with customers, carriers, overseas offices, and internal teams Managing vessel allocations and ensuring operational requirements are met Supporting key customer accou

Responsibilities: Respond to customer inquiries via phone, email, chat, or other support channels in a timely and professional manner Provide accurate information regarding products, services, billing, and account-related concerns Troubleshoot and resolve customer issues or escalate complex cases to

Key Responsibilities: Handle customer enquiries by phone and email Resolve housing, repairs and tenancy‑related issues Get to the heart of customer queries to achieve first‑time resolution Log accurate, clear and concise information on our systems Respond to compliments, complaints and feedback

Location: Remote/Kings Hill, Kent Salary/package: From £35,646 Contract type: Permanent Hours: Full time, 37 hours per week LASER Energy have an exciting opportunity for an experienced Customer Service Manager to lead, develop and inspire our customer service teams, ensuring exceptional service del

We’re TIP Group – a proud Great Place to Work ® – and we’re looking for a skilled and motivated Customer Service Specialist to join our team. What You’ll Be Doing ✔️ Executing on planned margins and contributed value, managing work orders, maintenance history, and authorising addition

Document and report customer feedback, and assist in optimizing overseas warehouse service processes. Familiarity with e-commerce platforms or cross-border logistics is preferred; prior experience in customer service or overseas warehouse operations is a plus. Strong communication skills, customer s

Join our team as a Customer Service Advisor at Zest! Are you ready to embark on a career that rewards your communication skills, multitasking abilities, and passion for providing outstanding customer service? Zest is eagerly looking for a Customer Service Advisor to join our dedicated team. Saturday

Step Into Your Next Chapter: Build Your Career with Victorian Plumbing! Calling All Customer Service Superstars – Discover Your Career Upgrade in Leyland! Looking for a fresh challenge and real progression? Victorian Plumbing in Leyland is inviting dedicated Customer Service Superstars to join our

What you'll be doing Building strong working relationships with nominated customers and taking ownership of their billing experience Ensuring invoices are accurate, clear and delivered on time Carrying out regular checks to maintain billing quality and identify any potential issues early Supporting

Responsibilities · Act as a key point of contact for customers, delivering responsive and high-quality service · Collaborate closely with Sales Engineers and Account Managers to support customer needs · Prepare quotations in coordination with sales teams and suppliers · Manage the full order lif

Location: Hybrid/Kings Hill, Kent Salary/package: £24,740 per annum Contract type: Permanent Hours: 37 hours per week Join LASER Energy , part of Commercial Services Group , as a Customer Service Advisor and play a key role in delivering a first-class experience to our valued customers. Why this ro

Position: Customer Service Representatives Type: Contract Compensation: $60–$80/hour Location: Remote Duration: 3–4 weeks Commitment: 30–40 hours/week Role Responsibilities Create deliverables for common requests within your professional domain.

Location: Kings Hill / Hybrid Salary/package: £25,949 - £29,614 per annum (DOE) Contract type: Permanent Hours: Full time, 37 hours per week As a Customer Service Coordinator , you will play a key role in supporting customers throughout the full energy contract journey, from initial submission thr

Why You’ll Love It: ✅ Full training and support ✅ A role that genuinely fits around your life ✅ Career growth + Insurance industry qualifications (CII or ACII) ✅ Amazing benefits: 26 days holiday (plus 8 bank holidays), increasing with service ✅ All the advantages of working with Everywh

Full technical training will be given, though you'll need to come already set with some fantastic customer service skills!! What you'll be doing: Providing exceptional support and service to our partners To be the first point of contact for complaints and escalations within the team and for our Rese

This would be a fantastic opportunity for individuals from a customer service environment, ideally with industry experience, who would like to see and feel the impact of their work in a hands-on, highly operational, service-focused business. As a Customer Service Advisor you’ll be doing one of the

Leading and developing a customer service team for a manufacturing organization, ensuring exceptional customer experiences.

Customer Service Advisor needed to handle inbound calls and schedule appointments remotely.

Experience in delivering stand-out customer service under pressure (contact centre experience is helpful, but not essential). Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities.

Manages customer orders, communicates with customers, and maximizes revenue through upselling.

Customer Service Administrator role focused on order processing, data management, and administrative tasks in an office environment.

Manufacturing company seeks a Customer Service Assistant Manager in Tamworth to support the Customer Service Operations Manager in leading the department and ensuring exceptional customer experience.

As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We also offer ‘Best of Bo

Handles calls/emails, schedules jobs, monitors engineer performance, and manages administrative tasks.

Seeking Customer Service and Administration professionals in the Crawley area. Requires experience in customer service, administration or office support.

Provide customer service and support commercial administration tasks.

The Customer Service Advisor will manage customer cases, handle medical emergency claims, and provide excellent service.

Requires customer service experience, MS Office, SAP, CRM systems (Salesforce), and fluency in French and English. Handle B2B customer inquiries via phone and email, liaise with internal departments, manage data in ERP/CRM systems, and address complaints.

Provide excellent customer service and administrative support to the sales team, responding to inquiries, processing orders, and maintaining customer details.

Provides customer service, handles inquiries, processes requests, and maintains customer records.

Assisting customers with water bills, refunds, payment plans, and resolving water supply problems, ensuring customer satisfaction and meeting targets.

The Customer Service Advisor will provide support via phone, email and chat in German and English.

Handles inbound customer contacts, processes orders, and resolves queries via phone, email, and social media.

This role involves face-to-face customer interactions, sales, and marketing initiatives in a people-focused team.