Customer service team lead jobs in YeovilCreate job alerts

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business.As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store.Key responsibilities include:Maximise profit:Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.Focus on delivering great availability and cost controls through excellent processes.Create a culture of "sell a £, save a £" to maximise store sales and profit.Deliver on all agreed KPIs.Engage, develop & retain great people:Support the Store Manager with Talking Shop and work well with the Talking Shop representative.Drive team engagement by communicating effectively and showing appreciation and respect for every team member.Foster an inclusive culture where everyone can be their best at work.Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.Manage the team effectively using performance processes and continuous conversations.Doing the right processes and doing them right:Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.Ensure all cash handling and security policies and processes are fully implemented in the store.Deliver the best digital service by implementing all "One Best Way" processes in the store through the team.Ensure legal compliance across all areas to minimise any risk to the business.Implement all health and safety policies and processes fully in the store, keeping teams and customers safe.Leadership:Lead by example to get the best from the team and provide the best service to customers.Be approachable and respectful to customers and colleagues.Work together with enthusiasm and take action to reduce waste.Show consideration for the business and its people.Take full responsibility for the store operation, colleagues, and customers in the Store Managers absence.Communicate effectively, having regular conversations and listening to understand.Plan in advance, prioritising key tasks and activities.Set the pace of the team by being hands-on to deliver a great store.Solve problems by making the right decisions for the store.Coach the team by asking the right questions to drive performance and help them be their best.Delegate tasks at the right time to the right colleagues.Motivate the team to deliver consistent operational standards.Required skills & experience:Proven experience in a retail management role.Strong leadership and team management skills.Excellent communication and interpersonal skills.Ability to work in a fast-paced environment and manage priorities.Customer-focused with a passion for delivering outstanding service.Strong problem-solving and decision-making abilities.Flexibility to work across different stores.What We Offer:15% discount in all Iceland and The Food Warehouse stores.33 days holiday (including Bank Holidays).Christmas vouchers increasing with length of service.Refer a Friend scheme.Christmas saving schemes.Long service awards.Option to join a healthcare plan.Grocery Aid for free and confidential financial, emotional and practical support.Clear career pathways with opportunities for development and progression.A supportive and inclusive work environment.Apply now to join the team and start your Iceland story!TPBN1_UKTJ

Join a Market-Leading Retailer - Assistant Manager | Yeovil | Up to £32,000 Job Title: Assistant Manager Location: Yeovil Salary: Up to £32,000 per annum Job Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For Proven experience as an Assistant Manager (or similar level) in a fast-paced retail environment A hands-on leader who thrives on the shop floor and...

Catering ManagerLead an Exceptional Catering Operation We're looking for an experienced Catering Manager who is passionate about delivering exceptional food and outstanding customer service. This is a fantastic opportunity for an ambitious catering professional to lead a successful operation, ensuring consistently high standards while creating an enjoyable dining experience for every customer. As Catering Manager, you'll be responsible for the day-to-day management of the catering operation, leading your team to deliver outstanding food, excellent service, strong financial performance and full compliance with company and legislative standards. What We Offer We believe in recognising and rewarding our people. That's why we provide a comprehensive benefits package including: • Free meals whilst on duty, • Free onsite parking, • Contributory pension scheme, • Excellent Career Pathways and MyLearning development programmes, • Quick access to a Digital GP for you and your immediate family, plus wider healthcare benefits, • Exclusive travel discounts with TUI, Expedia, Booking.com and many more, • Save money on your weekly shop with discounts at Tesco, Sainsbury's, Morrisons and many more, • Up to 44% off cinema tickets, • Cash rewards every time you spend with participating brands, • Free wellbeing, mindfulness and exercise classes, • Access to a wide range of dis...

Join a Market-Leading Retailer - Assistant Manager | Yeovil | Up to £32,000 Job Title: Assistant Manager Location: Yeovil Salary: Up to £32,000 per annum Job Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For Proven experience as an Assistant Manager...

Operations Manager Key Highlights £34,000-£42,000 depending on experience Permanent, full-time position based in Stalbridge Lead a busy logistics operation with genuine autonomy Excellent benefits package, private medical cover and matched pension About the Client Due to continued growth, we're recruiting for an experienced Operations Manager to join a well-established organisation within the logistics and distribution sector. This is a fantastic opportunity for a people-focused leader to oversee a busy operational site, driving safety, efficiency and outstanding customer service. The Benefits Salary of £34,000-£42,000 depending on experience 25 days' annual leave Holiday Purchase Scheme Private Medical Insurance Matched pension contributions up to 7.5% Life Assurance Staff discount scheme Retail and shopping discounts Ongoing training and development opportunities Stable, long-term career prospects The Operations Manager Role As Operations Manager, you'll be responsible for the day-to-day running of a busy distribution site, ensuring operations are carried out safely, efficiently and in line with all regulatory requirements. You'll lead a team of...

Contract Manager - Social Housing Repairs & Voids Location: Yeovil, Somerset Salary: £55,000 per annum Job Type: Full-time, Permanent We are currently recruiting for an experienced and driven Contract Manager to lead the operational delivery of repairs and voids services across a social housing portfolio based in Yeovil. This is an excellent opportunity for a proven operational leader with a strong background in social housing, responsive repairs, and void property management. Reporting into the senior leadership team, you will be responsible for ensuring the efficient delivery of high-quality maintenance services while leading and developing operational teams. The Role As Contract Manager, you will have overall responsibility for the day-to-day management and performance of the contract, ensuring all works are delivered safely, efficiently, and in line with contractual KPIs and customer expectations. You will provide strong operational leadership, driving performance, improving productivity, and maintaining exceptional customer service standards while ensuring compliance with all statutory and contractual obligations. Key Responsibilities Lead and manage the responsive repairs and voids operation across the contract. Provide leadership, coaching, and support to operational teams. Deliver contract performance against KPIs, SLAs, budgets, and quality standards. Monitor productivity, resource allocation, and workforc...

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within ourMetering team, youll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters. Want to come and be a part of it? Whats in it for you? Salary: Dual Fuel - £39,033 Dual Fuel (3 phase/CT) - £40,117 We offer a range of benefits designed to support your life in and out of work, some of which include; £2000 per year safety and attendance bonus, split payment every 6 months Company sick pay You'll have access to an uncapped additional productivity related bonus Are you 3phase and/or Medium Pressure qualified? That'll be £1000 added to your salary once authorised! Regular overtime paid is available to you at time and a half and double time on Sundays Looking for progression? 87% of our field managers have been promoted from DF engineers Company van/vehicle and fuel card for business use Recommend a friend get rewarded for introducing people to us! Standby / Overtime / Call out 22 days plus bank holiday, rising to 25 days with service In addition, this role offers; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme What will you be doing? As a Smart Metering Engineer, you'll be exchanging traditional meters for smart, along with responding to emergency and maintenance appointments on behalf ofE.ON NEXT, ensuring customers Smart Meters are working correctly. Our smart metering partnership with E.ON NEXT is in its twelfth year, built on continuous high performance, resulting in multiple contract extensions Customer service is our top priority. You'll make sure that all jobs are completed on time and our customers are explained the benefits and safe usage of their new smart meter. Do you enjoy working on your own,chatting to customers and meeting new people? As part of your day, you'll be completing the installation and ensuring the ongoing maintenance of smart meters in our customers homes. You will be doing around 5 jobs per day. Do you want to make some extra money? There's an uncapped bonus for any extra jobs you complete too. You'll be travelling around your area using your tablet to see your jobs for the day. Like to plan ahead? You will have access to your schedule up to 2 weeks in advance. You'll also be provided with continuous training to maintain and develop your skills. Do you want to know a fun fact? 83% of our field management team have been internally promoted up from an Engineer. Are you looking for longevity in your career? You can have it with M Group Energy. You'll have health and safety at the heart of everything you do! Do you want extra training to make sure your knowledge is up to scratch? Your onboarding journey will make sure you are prepped and ready to be an ambassador for health and safety! Worried the role could be lonely? You'll be on weekly meetings, catch ups and our Field Managers are always there to come out and offer a helping hand or assistance. No day is the same, and you'll be given endless opportunities to shine. What youll bring Valid UK driving licence You must have held your licence for 1 year and have less that 6 points. Do you have a CCN1 / CMA1 / CMA3 all with MET1, or hold an NVQ Level 2 in Smart Metering Dual Fuel?Are you experiences installing gas and electric smart meters? Have you gotprevious MOCOPA experience to a multi rate level? If you have the below qualifications and skills, great, but you dont need them to apply; Bonus qualifications such as REGT1 (Medium Pressure) and 3 phase Ideally have been registered on the EUSR portal About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupE INDDF TPBN1_UKTJ

Leading and developing a customer service team for a manufacturing organization, ensuring exceptional customer experiences.

We are looking to recruit a passionate and motivated Senior Support Worker to join our dedicated team in Reading. Supervising, managing and mentoring a team of staff. Developing and sustaining warm and trusting relationships with service users.

Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our eighth consecutive year of recognition.

Picking and packing customer orders accurately and efficiently. Working as part of a supportive team to ensure every order leaves on time. If you're reliable, enjoy working as part of a team, take pride in doing a job well and are looking for a long-term opportunity with excellent benefits, we'd lov

Key Responsibilities Moving goods to and from storage areas and racking Assisting with goods-in and goods-out processes Conducting stock checks and supporting inventory control Ensuring all shipments and inventory transactions are accurate * Maint

Working both independently and as part of a team, you'll need to be organised, proactive and flexible, with a positive attitude and a strong work ethic. Key Responsibilities Receive, check and process incoming and outgoing deliveries Pick, pack and dispatch customer and contract orders accuratel

As part of our supportive team, you will develop and grow into delivering a great service within the Maintenance department. Join our team at Sinah Warren part of the Warner Hotels Group. Alongside the Maintenance Team Supervisor you will be a fundamental part of the smooth running of the guest jour

We are looking for a reliable and motivated Warehouse Operative to join our team. Working both independently and as part of a team, you'll need to be organised, proactive and flexible, with a positive attitude and a strong work ethic. Pick, pack and dispatch customer and contract orders accurately.

We're currently recruiting Order Pickers to join our team in Grantham. Reliable, punctual, and able to work as part of a team.

This is an excellent opportunity to join a supportive team within a fast-paced manufacturing environment where organisation, teamwork, and attention to detail are key. Pick, pack, and prepare customer orders accurately and efficiently.

As part of our supportive team, you will develop and grow into delivering a great service within the housekeeping department. Alongside the Housekeeping Manager and the Housekeeping Team Leaders you will be a fundamental part of the smooth running of the guest journey from the moment they arrive to

Key Duties * Accurately pick and pack customer orders. Ability to work independently and as part of a team.

As part of our supportive team, you will develop and grow into delivering a great service within the housekeeping department. Join our team at Sinah Warren part of the Warner Hotels Group. We have a fantastic opportunity for a Housekeeping Team Member to join us at Warner Hotels.

Our client is one of the UK's leading distributors of thermoplastic sheet, rod and tubing, supplying customers throughout the fabrication, engineering and signage industries. Backed by a globally recognised manufacturer of acrylic products, they have built an excellent reputation for quality, servic

You will be allocated a number of properties to manage, working as part of a larger team to deliver the service across your region. Your new role We are seeking a Housing Support Worker to join the Nacro team in Northwest London (Harrow, Enfield, Barnet, Hillingdon & Hayes) on a temporary basis.

We are currently seeking experienced Children's Support Workers to join our team in Hertfordshire. You will work closely with families, schools, social workers, and healthcare professionals to ensure the best outcomes for service users.

Driver Essential (Full clean UK licence, 25+ for insurance purposes).Love the beach, fresh air and getting out and about? Turn that into a rewarding career.If you enjoy being active, spending time in the community and making someones day brighter, this could be the perfect role for you.As a Support

We have a fantastic opportunity for a Food and Beverage Team Member to join our team at Warner Hotels. As part of our supportive Food and Beverage team, you will be working in one of our restaurants or bars as a Team Member. Join our team at Sinah Warren part of the Warner Hotels Group.

By working at the IBIS Budget London Whitechapel you will be part of the Accor network, worldwide hospitality leader. As part of our team you can have:.

This rewarding role offers the opportunity to work across both refuge accommodation and community outreach services, providing trauma-informed support to survivors of domestic abuse. Derbyshire WISH is looking for a compassionate, resilient and motivated Domestic Abuse Support Worker to join our spe

Every young person in our care is supported by a team of experienced, empathetic staff within warm, welcoming homes.

As our Operational Support Team Member, you'll assist with general administration across a range of tasks, including employee relations, finance, new starter inductions, uniform, team training compliance, on-boarding, and team engagement activities to ensure operational consistency and an excellent

We are far more than a worldwide leader. By joining us, you will become part of Accor, where you can explore opportunities, build your skills, and be part of a team that is passionate about hospitality.

Full-time | Part-time | Temporary (Ongoing).MedGen Healthcare is seeking compassionate, resilient, and dedicated.Mental Health Healthcare Assistants.This role involves supporting children and adolescents with conditions such as.Autism Spectrum Disorder (ASD), ADHD, emotional and behavioural difficul

Shift Pattern: 3 days per week, covering Monday to Sunday, with 2 weekend shifts.Work Base: Office based with travel.Are you looking for a role where you can make a real difference every day?.We are seeking compassionate and motivated Support Workers who are committed to making a genuine difference

Every young person in our care is supported by a team of experienced, empathetic staff within warm, welcoming homes.

We are currently seeking experienced Children's Support Workers to join our team in Hampshire. You will work closely with families, schools, social workers, and healthcare professionals to ensure the best outcomes for service users.

Housing Options Team Leader - 6 months - Hybrid - East Midlands - £30-35 per hour - Start ASAP The Housing Options Team Leader will undertake the following duties: * Provide day to day direction and supervision of the Housing Options team assisting your members of staff with any queries they

Are you an experienced Construction professional ready to take the next step in your career? Do you want to inspire the next generation of construction professionals while enjoying a rewarding role with excellent work-life balance? An exciting opportunity has arisen for a Course Team Leader in Prof

ENGINEERING TEAM LEADER Job Title: Engineering Team Leader Location: Nottingham Salary: £60,000 Shift: Days & Nights Job Role of the Engineering Team Leader A fantastic opportunity which is not to be missed by a strong Engineering Team Leader, Lead Engineer, or Senior Maintenance Enginee

You'll become part of a compassionate team where every contribution counts. Paid Industry-Leading Training. We pay for you to attend our comprehensive, industry-leading training that's in line with the Care Certificate and Core Skills Training Framework, tailored to help you grow your skills, whethe

Job Title: Behaviour Support Worker Location: Bradford Start Date: September Start Salary: £90 - £110 per day Are you passionate about supporting children and young people with behavioural needs to achieve their full potential? Do you have the confidence to provide personal care, manua

Lead, supervise, and support a team of support workers, providing guidance, mentoring, and regular supervision. Manage staffing rotas, ensuring adequate coverage and maintaining service quality. Ensure that the service is fully compliant with Ofsted requirements, including quality standards, safegua

Were recruiting for a Team Leader covering the Barnet Borough. You will be leading the Barnet Team. Youll be leading a team of seven-eight Employment Specialists who help people with health conditions get back into work, making a real difference to local lives every day.

Paid Industry-Leading Training: We pay for you to attend our mandatory, industry-leading training that’s in line with the Care Certificate and Core Skills Training Framework, tailored to help you grow your skills. You’ll become part of a compassionate team where every contribution counts

As a Care Team Leader (Deputy Manager), you'll lead by example, supporting and mentoring care teams to deliver person-centred care that enables residents to live fulfilled, enriched and dignified lives. Care Team Leader / Deputy Manager.

The Role: Running and managing a production line on nights Leading teams of permanent and agency staff Managing KPIs including output, waste, downtime and efficiency Supporting training, performance and staff development Dealing with shift issues, investigations and problem solving Driving health &

Electrical Shift Leader Continental Shift - Building Services Canary Wharf, East London up to £55,000 + Package. Joselyn Search are currently recruiting for an Electrical Shift Lead Engineer to be based in Canary Wharf, East London. The ideal candidate will have experience carrying out planned and

As Team Leader, you'll be responsible for leading, mentoring and developing a team of approximately 7 Property Managers, ensuring they deliver an exceptional service to clients while maintaining the highest standards of compliance. Are you an experienced Block Manager ready to take the next step int

St Albans City and District Council is looking for a Procurement and Contracts Solicitor to lead the Legal Shared Service's Procurement and Contracts Team. This pivotal role combines leadership, collaboration and technical expertise, supporting the Council's corporate plan and priorities while ensur

The special needs school has various services in the area including supported living homes and other campuses. Working as part of a class team as although this is a support worker role you are in the classroom.