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Job Description Technical Sales Engineer jobs in South Midlands at Stannah – Join Our team! Stannah’s New Lift Division is excited to welcome a Technical Sales Engineer to our growing team. Whether you’re already thriving in lift sales or you’re an engineer ready to step confidently into a commercial role, this is a brilliant opportunity to build your career with a respected, long‑established brand. If you’ve worked with lifts—on the tools or in front of customers—this could be the ideal next move. This is a home‑based role covering South Midlands with some covering into the Souteast and East Midlands., offering plenty of variety and regular travel across the region. You’ll take the lead in promoting and selling our machinery directive Lift range, developing strong relationships with customers, spotting new opportunities, and guiding clients toward the right technical solutions. Your expertise will help you offer trusted advice and strengthen our presence in the market. We’re looking for someone who is driven to achieve results, passionate about delivering exceptional customer service, and confident in their understanding of the new lift market. While previous sales experience is a great advantage, we’re equally keen to hear from engineers who are ready to bring their technical knowledge into a commercial environment and take on a fresh challenge. This is an exciting moment to join us, you’ll play a key role in shaping the future of the division. Working hours: Mon-Thurs 08:30-17:30 and Friday 08:30 - 13:30 Technical Sales Engineer Responsibilities • Achieve annual targeted sales, average selling prices and conversion ratios, • Monitor and report on progress, identifying and acting upon issues and concerns that arise., • Formulate and exercise strategies for optimising sales, • Assess the needs of the client through good questioning techniques, • Provide quotations that are accurate and ensure leads and quotes are followed up, • Identify, visit and build relationships with prospects and repeat customers, • Carry out site visits where required. Please see full Job Description here : _ Qualifications Technical Sales Engineer Requirements: • Previous experience working within a lift industry job, ideally in a sales capacity., • Relevant professional or technical qualification or related experience. Additional Information If you are looking for a Platform Lift Sales Engineer Job, Technical Sales Engineer , Platform Lift Sales Consultant, Platform Lift Sales Executive Job, Goods lift sales, service lift sales or Lift Sales Job, please click the apply now button or call for further information. Benefits Include: • Market Aligned Salary, paid on a monthly basis, • Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits, • 25 days holiday, plus bank holidays, • Holiday scheme to buy extra days’ annual leave, • Pension Scheme. Matched contribution/salary sacrifice, • SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more, • Life Assurance Scheme, • Long Service award scheme, with holiday benefit, • Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more, • Employee Assistance Programme. A workplace initiative to support and enhance well-being, • Enhanced maternity and paternity provision, • Company Vehicle #LDS Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic. Category:Sales, Keywords:Sales Engineer, Location:Birmingham, ENG-B12 0HG

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for passionate Group Exercise Supervisors to lead a team of Instructors and support engaging dynamic classes. At David Lloyd Clubs we offer a diverse timetable of exercise classes, from yoga to HIIT, alongside our exclusive six Signature Classes: BLAZE - high-intensity strength, cardio & combat training SPIRIT - a fusion of yoga and Pilates CYCLONE - performance-focused indoor cycling RHYTHM - ride to the beat for a music-fuelled cycling experience IGN1TE - a choreographed, cardio-based workout BATTLEBOX - full-body outdoor functional fitness All of our s ignature classes come with bespoke, CIMSPA-accredited training and ongoing coaching See them in action: https://vimeo.com/549211073 We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks: • Ongoing CIMSPA-accredited training including BLAZE and CYCLONE ., • Ability to teach multiple classes in one location, • First-class, purpose-built studios, • Opportunities for career growth (master trainer, career transitions), • Franchise membership, • Food and Beverage Discount About you : As a Group Exercise Supervisor: • Please be aware, you must hold a Level 2 or 3 CIMSPA qualification to apply for this role, • Be able to a dapt to all fitness levels and abilities, • You will have a passionate about health and fitness and able to support and inspire our members achieve their goals ., • Have overall great communication and interaction skills, • Be s elf-driven with a positive outlook, • Have a passion about customer service." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Health and Safety Manager to join our team! As Health and Safety Manager you will regularly act as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to . Y ou will lead a team and ensur e all are trained in line with company expectations as well as manage a team of self-employed contactors. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : • Free Club Membership for you and your family!, • Discount on food and drinks., • Discounts on Swimming, Tennis Lessons, and Personal Training., • Opportunities for Career Advancement through internal training and development., • Wagestream App : Get paid on demand !, • Access to our Benefits Suite . About you : As Health and Safety Manager , we are looking for someone who: • Has an IOSH / NEBOSH or other relevant, recognised H&S qualification, • Relevant Facilities Management Qualification (HND, Diploma etc), • Strong understanding and experience of Health and Safety regulations, • Experience in managing the maintenance and upkeep of a facility., • Experience in managing a team in a service led facility"(e.g. restaurant, attraction, retail unit, sporting or leisure facility)", • Passionate about customer service. Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!

About BarhaleWho are Barhale?Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including:WaterTransportBuilt environmentEnergyWe operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985.Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide.We possess a range of specialist skills to support our civil engineering and infrastructure activities, including:TunnellingMEICATemporary and permanent designSteel-fabricationSigns (design and fabrication)Health & safety equipment and products, including PPECompany Website:https://www.barhale.co.uk/Company Showcase Video:https://youtu.be/ufRG5xgM8MWhy join Barhale?As Gold Investors in People, we are committed to a high standard of people practices, creating an inclusive environment and ensuring cultural alignment to business strategy, ethos and philosophies.Job security, long-term secured work through various frameworks and large infrastructure schemesA broad range of civil engineering, mechanical and electrical schemes across some of the UKs largest infrastructure projects and clientsStrong career progression as demonstrated by our track record in promoting from within, as we believe this is a key driver of our successSenior EstimatorThe RoleThe Senior Estimators role is to lead estimates for civil engineering works in accordance with the Company's estimating systems and procedures, working with other members of tender teams to develop customer solutions and secure sufficient work by value and type to meet the Company's objectives.Key ResponsibilitiesLead EstimatesUndertake estimates in accordance with Company proceduresLead a team of estimators for larger tenders, mentoring and developing junior estimatorsIdentify opportunities and risks during the tender processLiaise with the business unit, Bid Manager and Planner to agree on methodology and principlesMaintain a register of key assumptions within the estimateMaintain tender estimate fileProvide indicative pricing support for business developmentObtain feedback from site teams on estimating adequacy and current costsPresent estimates at adjudicationPrepare an estimating "adjudication pack.Present the basis of the estimate and key assumptionsMaintain notes of adjudication meetingsClose out actions and monitor customer negotiations, seeking amended authority as requiredHandover to site teams at contract awardPrepare estimating handover packsMaintain notes of the handover meetingProvide ongoing support to site teams relating to the estimate and key assumptionsKey Measures and TargetsWinning work to meet the Companys objectivesDeveloping a coherent and consistent tender submission with the use of key estimating assumptionsDeveloping a tender win strategy alongside the business unit teamsSupporting temporary works for tenders and for the design element of design-and-construct tendersEssential:Engineering or commercial backgroundHNC or equivalent in a related Engineering qualificationExperience in water and civilsProven track record working on tenders ranging up to 50mNumerically and IT literate, familiar with estimating software and Microsoft Office, especially Microsoft ExcelChartered, incorporated status or similarConfidence in dealing with customers and personnel within Barhale at a senior level.Desireable:Knowledge of wastewater, rail, or the tunnelling sectorCaring and investing in youOur values have been embedded at Barhale for over 40 years, and they are our guiding principles regarding how we care for and invest in people. Our values are our commitment to being a people-centric company.As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them.From the moment you join us, your well-being and career aspirations will be supported by.Competitive salaryCompany PensionLife AssurancePrivate Medical25 days of annual leave in addition to 8 public bank holidays and loyalty days8 hours volunteeringEmployee Assistance Programme to support your mental, physiological and financial wellbeingFlexible benefits via salary sacrificeCompany car/green car scheme/car allowance/Van (dependent on position)Leadership & management training and coachingRegular line management engagement and appraisal to support your career progressionDevelopment supported by internal and externally delivered trainingContinuous service awardsWould you like to know more?Please contact our Recruitment team viaTPBN1UKTJ

Assistant Manager | Kings HeathSalary: £32,548 + Bonus \n Are you a hands-on, customer-focused Assistant Manager who enjoys variety, responsibility and being part of a growing business? \n We're looking for an Assistant Manager to join a successful and expanding company in Kings Heath. You'll support the Store Manager with the day-to-day running of the site, helping to deliver excellent customer service, strong operational standards and commercial performance. \n This is a fantastic opportunity to join a growing, entrepreneurial business where you'll be part of a close-knit team, enjoy genuine responsibility and benefit from a strong work-life balance. \n Work-life balance \n You'll work shifts between 8:30am and 6:00pm Monday to Friday, with reduced weekend hours of 9:00am to 5:00pm on Saturdays and 10:00am to 4:00pm on Sundays. \n Weekends are shared on a rota basis, typically with one full weekend off every two to three weeks. Days off in lieu are always provided when working weekends. \n The role \n\n • Support the Store Manager with daily operations, ensuring the site runs smoothly and efficiently.\n, • Deliver excellent customer service and ensure a positive customer experience at every stage.\n, • Lead by example, supporting and motivating the team to achieve high standards.\n, • Handle customer enquiries, bookings and payments, ensuring accurate administration.\n, • Support sales activity and help drive store performance.\n, • Review reports and identify opportunities to improve sales, service and efficiency.\n, • Ensure compliance with company policies, health and safety procedures and site standards.\n, • Take ownership in the Store Manager's absence and support wider business growth.\n\n What you'll bring \n\n • Experience as an Assistant Manager, Supervisor, Team Leader or similar in a customer-facing environment.\n, • A strong service mindset with the ability to build rapport with customers.\n, • Proven sales ability, with confidence in converting enquiries and delivering results.\n, • A hands-on, people-first approach.\n, • Strong organisational skills and attention to detail.\n, • Commercial awareness and the ability to support store performance.\n, • A proactive, positive attitude and the confidence to take responsibility.\n\n Reference: BBBH36545

\n Operating Unit Director – DudleyMitie Technical Services About the role\n Mitie is seeking an exceptional Operating Unit Director to lead a major healthcare portfolio centred on one of our most significant NHS healthcare contracts in Dudley, alongside a small number of associated healthcare accounts. \n This is a high-profile senior leadership position with full accountability for operational performance, commercial outcomes, strategic growth and people leadership across a complex healthcare estate. The services delivered through this portfolio play a vital role in supporting safe, reliable and compassionate environments for patients, clinicians and healthcare colleagues. \n Reporting into the Healthcare leadership team, you will lead a significant healthcare portfolio with responsibility for strategy, P&L performance, service excellence, governance, compliance and culture. Having benefited from a successful transformation programme in recent years, the focus is now on sustaining performance, strengthening partnerships, delivering operational excellence and driving future growth. What you'll be responsible for\n \n • Develop and deliver a multi-year healthcare strategy aligned to Mitie's vision and Technical Services ambitions.\n, • Identify and secure growth opportunities across NHS and healthcare clients, including contract expansion and new business opportunities.\n, • Build, develop and lead a high-performing leadership team with robust succession and talent development plans.\n, • Champion innovation, digital solutions and standardised operating models to improve service quality, resilience and patient outcomes.\n, • Represent Mitie at senior healthcare forums and maintain strong relationships with key public-sector stakeholders.\n \n \n, • Ensure safe, compliant and consistently high-quality service delivery across all healthcare contracts.\n, • Maintain oversight of statutory, clinical, safeguarding and healthcare-specific compliance requirements.\n, • Embed best practice and consistent operating models to drive service reliability and reduce operational risk.\n, • Lead continuous improvement initiatives across quality, safety, sustainability and patient experience.\n, • Drive service recovery and improvement programmes where required.\n \n \n, • Lead, inspire and develop a diverse, inclusive and high-performing leadership team.\n, • Foster a culture of collaboration, accountability and patient-centred decision making.\n, • Coach and develop future leaders, creating strong succession pipelines across the business.\n, • Demonstrate visible, values-led leadership and role model Mitie's behaviours at every level.\n \n \n, • Act as executive sponsor for strategic healthcare clients.\n, • Build trusted relationships with NHS executives, Trust leadership teams and wider healthcare system partners.\n, • Ensure facilities management services directly support patient safety, clinical effectiveness and staff experience.\n, • Drive customer satisfaction, contract retention and long-term partnership growth.\n \n \n, • Hold full P&L accountability, delivering revenue, margin and cash performance targets.\n, • Oversee commercial governance, pipeline management, bid activity and risk management.\n, • Ensure compliance with Mitie's delegation of authority and governance frameworks.\n, • Balance strong commercial outcomes with value for money and patient-focused service delivery.\n What we're looking for\n \n, • Significant senior leadership experience within public-sector healthcare environments, including NHS Trusts, Integrated Care Boards (ICBs), healthcare PFI environments or large healthcare FM operations.\n, • Proven track record of leading safe, compliant and patient-centred services at scale.\n, • Strong commercial acumen with experience managing significant P&L responsibility.\n, • Experience leading large, complex and highly regulated operational contracts.\n, • Ability to simplify complexity, standardise operations and deliver sustainable continuous improvement.\n, • Exceptional stakeholder management skills, with credibility at executive and board level.\n, • Strong people leadership capability with a history of building successful, high-performing teams.\n, • A collaborative and values-driven leadership style.\n, • Resilience, energy and the ability to operate effectively within complex, fast-paced environments.\n, • High levels of integrity, accountability and personal credibility.\n \n #J-18808-Ljbffr

Hours: 9:00 am – 17.00 pm (45 minute lunch break) (36 hours) Main purpose of the role: Responsible for a portfolio of customers with invalid claims and/or overdue invoices for which payment needs to be obtained Lead a team of two Collections Executives and work closely with Back Office, offering guidance on required actions and support with complex customer queries to aid in timely repayments High levels of collaboration amongst various internal and external stakeholders Expectation of root cause analysis to understand and improve customer behaviours What you will bring: A desire to drive your future and accelerate your career and the following experience and knowledge: Credit control experience Expert in financial / ledger analysis High-level SAP competence Experience in a fast-moving consumer goods or consumer packaged goods company Proficient organisational, prioritisation and time management skills Strong numerical, analytical and logical reasoning skills Experience of working within a customer facing role Experience in an Order to Cash environment Advanced knowledge of MS Office Applications, particularly Excel Able to identify and remove barriers to enable team success Ability to coach and lead others Effective Business Partnering Conflict and Relationship Management Responsibilities: Hold weekly ledger reviews with Collections Executives to review outstanding debt, offering guidance and support to resolve complex queries Support Collections Executives with customer contact escalations, this will involve customer phone calls, emails and on occasions face to face to recover monies owed Conduct Overdues/Invalids meetings with Commercial Conduct daily and ad-hoc Overdues meetings with the Back Office, guide and support in driving actions to ensure timely customer payments are received Arrange ad-hoc meetings with key stakeholders to ensure required actions have been completed ahead of communications to the customer Assist / co-ordinate in the prompt resolution of customer queries during the collections cycle Undertake analysis of Root Cause Code in the Dispute Management System (DMS) to recognise common issues / trends Liaise with internal stakeholders to drive a reduction in future claims based on Root Cause findings Identify potential customer risks / behaviours and escalate to Credit Risk Analyst Ensure Collections Executive is adhering to defined SLAs within the collection process and maintaining DMS Dispute Case data daily ("Housekeeping"). If not, identify root cause and take actions to resolve Increase capability/upskill the Collections Executive through training, mentoring and coaching * Adopt a Customer Service-Orientated approach to build and maintain positive relationships with customers and internal stakeholders. We will process your CV and personal information to assess your suitability for the role. If we wish to consider you further, we will register your personal information in our database and contact you. We may contact you from time to time about other relevant roles. Your personal information will be securely held. For more information please refer to our privacy notice, a copy of which can be found on our website. – Select Engineering Limited

Associate/Associate Director, Sustainability Consultancy - IESVE , Breeam Position Summary: To jointly manage the sustainability team on a day-to-day basis, providing a quality service within the boundaries of our professional and commercial capabilities. The Associate/Associate Director should lead projects on behalf of the Sustainability group and manage delivery of the client's services to the highest of standard and on time. Responsibilities and authority: Day-to-day contact for the Location Directors, organising, and coordinating design team and client meetings discussing energy, sustainability, environmental and health & wellbeing topics. Specific focus on implementing client's Net Zero Carbon strategies, ideally leading the embodied carbon service-line. Assist the Sustainability Director to develop new business for Sustainability team by building relationships with existing and new clients, both internally and externally. Effectively manage the Sustainability team day to day, including ensuring effective forecasting, measuring of works in progress and driving office initiatives, as well as managing the Sustainability team resource. Effectively distribute project workload and liaise with technical and other support staff to ensure acceptable product delivery Act as a role model for the Sustainability Team. Attend business development events, conferences and other marketing activities. Carry out presentations to clients, take the initiative in organising and leading technical meetings. Liaise with and provide project focal point for clients and lead and/or support consultants to ensure that client interests are most effectively fulfilled Maximise staff effectiveness and improve efficiency by enhancing client relationships, improving internal systems and developing staff skills Interlink and work effectively with all others affecting or affected by your work Adopt a responsible attitude to project manage and actively undertake training and development of subordinate staff Ensure application and maintenance of all Quality System procedures Ensure documentation issued from client in respect of a project has been processed in accordance with all relevant procedures Manage multiple projects including organisation of trainee staff and project delivery to time and cost requirements Assist in the preparation of fee bids, proposals and interviews. Develop thought leadership and technical articles for industry publications. Undertake building environmental modelling, building physics, and sustainability models (energy, overheating, daylight/sunlight). Undertake preliminary concept design studies to influence building shape, form and function. Develop energy and sustainability strategies for diverse schemes. Comply with all security procedures and commercial in-confidence restrictions associated with work duties. Carry out all personal management duties including weekly recording of man-hour commitments to individual projects and reporting on a monthly basis particular project fee input information Undertake all other duties as may be required to assist in the fulfilment of the primary objectives of the Directors To ensure compliance with the IMS, by supporting the administration of the Internal Audit programme, corrective action and customer feedback registers JOB DESCRIPTION Education and Experience: Ideally a Chartered engineer or equivalent discipline, preferably Sustainable Design and Energy Experienced energy assessor able to develop, maintain and validate energy models using IES VE. Relevant accreditations (e.g. LCC, LCEA) Exposure to LCA/WLCA, Circular Economy, BREEAM, WELL, LEED etc. Knowledge and experience in implementation of planning policy sustainability requirements (including GLA requirements) Significant industry experience (typically 10 years or more), with demonstrated leadership experience (ideally 5 years). Experience of office and regional team management Specific skills, knowledge, competencies and training: Essential: Confident engaging with senior design team personnel and clients, including Developers, Owners,Investors and Occupiers. Experience in managing multiple, concurrent projects covering all aspects of sustainability in the built environment. Ability to lead from the front and by example. Excellent people skills to ensure staff engagement. Excellent communication skills Focus on quality and continuous improvement

Housing Maintenance Manager Location: Birmingham Hourly Rate: £15.00–£16.00 per hour (depending on experience) Hours: Monday to Friday | 9:00 AM – 5:00 PM (35 hours per week) Contract Type: Permanent | Full-Time About Aspect Housing Aspect Housing is a growing provider of exempt supported accommodation across Birmingham. We are committed to delivering safe, high-quality homes and support services that enable vulnerable adults to live independently within well-maintained and compliant accommodation. Due to continued growth, we are looking to recruit an experienced and proactive Housing Maintenance Manager to lead our maintenance department and oversee the day-to-day management of our property portfolio. This is an excellent opportunity for an experienced maintenance professional looking to join a forward-thinking organisation where they can lead a team, improve standards, and make a genuine difference within supported housing. About the Role As the Housing Maintenance Manager, you will oversee maintenance operations across our exempt supported accommodation services throughout Birmingham. You will manage a portfolio of properties, lead a dedicated maintenance team, coordinate contractors, and ensure all homes remain safe, compliant, and maintained to the highest possible standard. This role requires excellent leadership, organisational and administrative skills, along with the ability to travel independently between properties across Birmingham. Key ResponsibilitiesTeam Leadership Lead, supervise and support the maintenance team to ensure repairs and maintenance works are completed efficiently. Allocate workloads and monitor team performance. Provide coaching, guidance and day-to-day support to maintenance operatives. Ensure high standards of workmanship and customer service are maintained. Property & Maintenance Management Oversee all reactive, planned and preventative maintenance across the property portfolio. Develop and manage preventative maintenance schedules. Carry out regular inspections of supported accommodation properties. Identify maintenance issues, health and safety risks, and compliance concerns. Coordinate refurbishment projects and planned improvement works. Ensure repairs are completed within agreed timescales. Compliance & Health & Safety Ensure all properties remain compliant with relevant legislation, including: Health & Safety Fire Safety Gas Safety Electrical Safety (EICRs) PAT Testing Emergency Lighting Water Hygiene Housing Standards General Property Compliance Monitor and maintain all statutory compliance records. Contractor & Supplier Management Liaise with contractors, suppliers and external professionals. Obtain quotations and approve maintenance works. Monitor contractor performance and quality of work. Ensure works are completed safely, efficiently and within budget. Administration & Reporting Maintain accurate records including: Maintenance logs Property inspection reports Compliance documentation Contractor invoices and quotations Planned maintenance schedules Asset and repair records * Prepare reports for senior management and provide updates on maintenance performance and compliance. Operational Support Work closely with Housing, Compliance and Operations teams. Prioritise maintenance works to minimise disruption to residents. Support senior leadership with operational planning and continuous service improvements. Identify opportunities to improve maintenance processes and property standards. Essential Requirements Proven experience in property maintenance management, housing maintenance or a similar supervisory role. Experience leading and managing maintenance teams. Strong knowledge of residential property maintenance and repairs. Excellent leadership and people management skills. Strong administrative, organisational and reporting skills. Experience managing contractors and external suppliers. Good understanding of Health & Safety, Fire Safety and Housing Compliance requirements. Ability to work independently, prioritise workloads and make sound decisions. Excellent communication and problem-solving skills. Good IT skills, including Microsoft Office. Full UK Driving Licence. Access to your own vehicle (essential for travelling between Birmingham properties). Desirable Experience within Supported Housing, Exempt Accommodation or Social Housing. Trade qualification (Electrical, Plumbing, Carpentry, Building Maintenance or equivalent). IOSH, NEBOSH or Health & Safety qualification. Experience managing compliance systems and maintenance software. Benefits Competitive hourly rate of £15.00–£16.00, depending on experience. Full-time permanent position. Monday to Friday working hours. No regular weekend working. Supportive and professional working environment. Career progression opportunities within a growing organisation. Opportunity to lead and develop a dedicated maintenance team. Make a meaningful impact by ensuring vulnerable adults have safe, compliant and well-maintained homes. Licence Full UK Driving Licence (required) Work Location In person – Regular travel across Birmingham properties is required. Apply Today If you have the experience, leadership skills and passion to lead a busy maintenance department within supported housing, we'd love to hear from you. Submit your CV through Indeed today. Applications will be reviewed as they are received, and interviews may be arranged before the closing date, so early applications are encouraged

Head of Sales Salary: £50k-£55k plus commission, vehicle can be provided or allowance with fuel card for business mileage Location: Hybrid flexibility on location, ideally somewhere with excellent transport links with a fortnightly HO visit The Opportunity My East Midlands based client is a long-established holder of SIA approved contractor status, providing a wide range of manned security and other business services on a nationwide basis in sectors such as corporate, retail, educational and logistics/distribution. Their service offering includes static guarding, keyholding, alarm response, mobile patrols, CCTV monitoring and K9 security. I am currently working in partnership with them to appoint an experienced sales professional into their Head of Sales role. Candidates must have a proven track record and a stable sales career history in the manned security sector and who are looking for a project to build a team and grow the business by £10 million in revenue over 3-4 years. The Head of Sales will be responsible for identifying, developing, and securing new business opportunities to support the company’s commercial growth objectives. The role focuses on building strong client relationships, generating revenue, increasing market presence, and maintaining high levels of customer satisfaction. Targeting contracts in the £5m-£10m bracket across the country in sectors such as construction, local government authorities from schools to NHS, FM Management companies, Ports, Airports, Estate agents, Oil refineries, Car industry, Banks, Pharmaceutical etc Sales opportunities are currently generated from tenders, research from industry sectors for leads, external lead generation company for calls and meetings, organic growth within existing clients. The current sales team comprises of a BDM (who the role holder will manage), a Tender specialist and a FM Coordinator Responsibilities of the role Devise and project management a sales department strategy for the required growth levels Identify and pursue new business opportunities across target sectors and markets Develop and maintain a strong pipeline of prospective clients Generate leads through networking, referrals, market research, and business development activities Arrange and attend client meetings, presentations, and site visits Promote the company’s service and maintain professional representation of the business at all times Build and maintain strong working relationships with new and existing clients Understand client requirements and provide commercially suitable solutions Maintain regular communication with clients to support long – term business relationships Support client retention and account growth opportunities Prepare quotations, proposals, tenders, and presentations Negotiate commercial terms and agreements within authorised limits Work towards agreed sales targets, KPIs, and revenue objectives Maintain accurate records of opportunities, activity, and sales forecasting Monitor market trends, competitor activity, and industry developments Identify opportunities for growth, improvement, and expansion Provide feedback and commercial insight to senior management Work closely with operational teams to ensure successful mobilisation and service delivery Liaise with internal departments including HR, Finance, Operations, and Compliance where required Support continuous improvement initiatives across the business Maintain accurate CRM records and reporting Produce regular business development activity reports * Ensure all proposals and documentation are completed accurately and professionally Required skills and Personal attributes Previous experience in business development, sales, or account management within the security industry or a related sector Proven ability to generate and convert new business opportunities Commercial awareness and negotiation skills Possess existing industry contacts/client network with the ability to also to build/ maintain new professional client relationships Strong organisational, time management, problem solving, planning and time management skills Ability to work independently and manage multiple priorities Proficient in Microsoft Office with excellent CRM system and presentational skills Strong communication, influencing and relationship building skills Customer focused with a results driven approach Tender writing or proposal management experience Full UK driving licence We do try to reply to each application personally, however as you can appreciate, we receive a high number of applications for each role we handle and it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers

Astute's Renewables Team is partnering with a global provider of renewable energy and resource recovery solutions, to recruit a Sales Engineer for its UK operations. The Sales Engineer role comes with a competitive salary, company pension, and the opportunity to work within an expanding international business at the forefront of the renewable energy sector. If you're a Sales Engineer or Business Development professional with experience in waste treatment, anaerobic digestion, biogas or renewable energy, and you're looking to join a business that delivers innovative sustainable solutions, then submit your CV to apply today. Responsibilities and duties of the Sales Engineer role Reporting to the Commercial Director, you will: Develop and implement sales strategies to achieve annual revenue and business growth objectives. Identify, qualify and convert new business opportunities across sectors including waste management, agriculture, local authorities and industrial customers. Build and maintain long-term relationships with clients, consultants, contractors and key industry stakeholders. Generate new opportunities through networking, market research, referrals and proactive business development activity. Work closely with the engineering team to develop technically and commercially competitive proposals. Provide regular sales forecasts, pipeline updates and market feedback to senior management. Monitor market trends, customer requirements and competitor activity to support future business strategy. Represent the company at exhibitions, conferences and industry events to strengthen market presence. Lead commercial negotiations through to contract award and handover. Expand the company's aftersales and operations & maintenance service agreements across existing anaerobic digestion facilities. Professional qualifications We are looking for someone with the following: Degree in Engineering, Environmental Science or a related discipline. Experience in technical sales, sales engineering or business development. Background in anaerobic digestion, biogas, wastewater, waste management or renewable energy. Good understanding of renewable energy technologies and plant processes. Knowledge of UK environmental regulations and permitting is desirable. Commercial awareness, including project costing, CAPEX/OPEX and ROI. Full UK driving licence and willingness to travel.Personal skills The Sales Engineer role would suit someone who is: Strong communication, negotiation and relationship-building skills. Commercially driven with a proactive mindset. Technically minded and customer focused. Self-motivated, organised and able to manage multiple priorities. A collaborative team player with a passion for renewable energy. Salary and benefits of the Sales Engineer role Competitive salary (DOE) Company pension Bonus scheme Company car or car allowance Private healthcare (where applicable) Ongoing professional development and training Opportunity to work for an established global business within the renewable energy sector INDREN #LI-MS1 Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful

About the role Graypaul Ferrari Birmingham are looking for a passionate and driven Used Car Sales Manager to join our motivated sales team. We are looking for an individual with a desire for excellence, a drive to deliver unrivalled customer experience and passion to lead a team that reflects the exclusivity, heritage and prestige of the Ferrari brand. As a Ferrari Used Car Sales Manager, you will be responsible for the profitability in the used vehicle department and for customer retention. You will hire and monitor the performance of the sales executives, hold sales meetings and conduct sales mentoring and support. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you This role would suit a Sales Manager/Sales Controller with premium luxury sales experience gained from within the motor industry, who has well-developed leadership skills and a deep understanding of all areas of the department. Ideally, you will be able to demonstrate proven success in management and that you are able to handle conflicting demands. You will need exceptionally high standards, the ability to bring new and innovative ideas into the department and will continue to drive performance, whilst challenging the status quo. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 27 days plus bank holidays Company Car Industry-leading Maternity, Paternity and Adoption Pay Private Medical Insurance Recognition of Long Service every 5 years Discounted Car Schemes Career Development Enhanced Pension Entitlement One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

Academics are looking for a Team Leader on a permanent contract for our Birmingham office. Our consultants recruit Teachers and teaching assistants to be placed in Primary, Secondary and SEN Schools. We have over 120 consultants across our 22 offices. As Team Leader you would lead by example by building and running a desk which includes Cold calling schools to build relationships Pre-screening candidates. Conducting interviews Contract negotiations with schools Ongoing customer service with schools and candidates.In addition to your desk, you will be an integral part of leading the development of the office with the opportunity to recruit and grown your own team of consultants. If you are an experienced Consultant who is ambitious and wants to take your first step into management then I would be happy to have an informal (confidential) chat. We have a great induction programme and provide a very supportive environment. Based in Birmingham City Centre Excellent commission structure Career progression opportunities Experienced compliance department Extensive candidate database Thorough training both internally and externally.Experienced consultants from any sector would be considered but an education background would be an advantage. If you are looking for a new challenge then please apply today

At Fire Safe Services, we’re recruiting a Senior Commissioning Engineer to join our growing team. This role covers the servicing, maintenance, fault-finding, and repair of addressable and conventional fire alarm systems across a wide range of sites. You’ll act as a senior technical point of contact on site, providing leadership and mentoring junior engineers while delivering exceptional customer service. You’ll also take part in the out-of-hours on-call rota, supporting our 24/7 service commitments. The role is primarily based across the West Midlands, with occasional travel to surrounding areas. What you receive for joining us: We’re looking to offer a competitive salary depending on experience + overtime and call-out payments where applicable. In addition, we offer a bonus, a company vehicle, tools, laptop, phone, 25 days holiday plus bank holidays, your birthday off, company pension, and ongoing training and development opportunities to support your technical growth and career progression. Here’s a look at some of the things you’ll be doing: Carry out planned and reactive maintenance, servicing, fault diagnosis, repairs, full system testing, and cause & effect verification on addressable and conventional fire alarm systems, ensuring compliance with BS 5839 and integration with life safety systems including sprinklers, emergency lighting, and access control Respond to emergency call-outs as part of the on-call rota, delivering effective fault resolution while maintaining excellent customer service and accurately completing service reports, commissioning certificates, and compliance documentation Provide technical leadership on site by mentoring junior engineers, promoting best practice, supporting system upgrades, remedial works, audits, quotations, and ensuring work is completed safely and to the highest standards Liaise with clients, site managers, and contractors to manage service expectations, resolve technical issues, and ensure all work complies with fire safety legislation, health & safety requirements, and company procedures Can you show experience in some of these areas: At least 5 years' experience servicing, fault-finding, repairing, and commissioning addressable and conventional fire alarm systems, with strong knowledge of BS 5839, cause & effect programming, loop testing, panel configuration, and leading systems such as Gent, Notifier, Advanced, Kentec, Apollo, and Hochiki FIA Units 1–5 (or equivalent) with strong technical problem-solving skills, the ability to work independently on complex or high-profile sites, and confidence mentoring junior engineers while representing the company professionally Experience working with integrated life safety systems such as fire suppression, emergency lighting, access control, or BMS, together with manufacturer training and knowledge of commissioning software and laptop diagnostics would be advantageous Full UK driving licence required with flexibility to travel across the Midlands and surrounding areas, willingness to participate in the on-call rota, and ECS, CSCS, IPAF, PASMA, SSSTS, or similar health & safety qualifications considered advantageous Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don't hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants. Introducing our organisation: Fire Safe Services is proud to be part of Complii. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and vertical transportation divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to lead one of our most strategically important divisions, shape the future of our Active Fire business, and play a key role in the continued growth and success of the Group

The ExtraCare Charitable Trust are recruiting for a Head Chef to lead the team at Solihull Retirement Village.Are you currently working as a Head Chef or perhaps looking for career progression and believe you have the relevant experience? We would love to hear from you!Benefits:33 Days Annual Leave (FTE)Option to buy and sell holidayFree Life InsuranceCycle2work VillageAttendance RewardFree Use of on-site GymUp to 9% Pension ContributionsOngoing Training and DevelopmentExtraCare does not participate in the current “ UK Visa Sponsorship ” Village, and we would not be able to facilitate sponsorship .Role Details:Role: Head ChefHours: 30 hours per week,Rate: £25,977 pa (£16.61 per hour)Location: Victoria Cres, Solihull B90 2FHWhat will you do as our Head Chef?Working with the Lifestyle Manager to inspire, lead and have responsibility for the catering and hospitality team at Solihull Retirement Village and to exceed expectations on customer service, financial performance, and service quality.Be responsible for the delivery and management of the provision of food and beverage services across the Village, including bar and events.Work with the Village Manager to develop the strategy for the hospitality service to contribute to the Village's income strategy, including service diversification as appropriate (for instance, events and meal delivery).Be involved in the recruitment of hospitality staff to build a motivated and qualified team.To contribute to the support offered to residents, working with other Village teams: Care, Wellbeing and Dementia Support, taking into account any specific dietary needs.To promote quality and value for money control procedures for procurement and stock management.Engage with residents on menu planning, pricing, and service provision.To actively monitor customer requirements and proactively address complaints and comments.Deliver a safe and compliant service within the legal frameworks of Health and Safety, Food Handling, and Hygiene.Our ideal Head Chef will:Experience in a previous Head Chef role or a sous chef wishing to progressAbility to inspire and lead a teamHave empathy and understand our residents' needs and dietary requirementsExperience across diverse hospitality settingsMenu planning and budgetary experienceTeam playerPassionate and enthusiastic with excellent communication skills.Here at ExtraCare we offer our residents access to outstanding retirement villages, promoting care and lifestyle opportunities that truly do create ‘better lives for older people'. We are committed to offering fulfilling and worthwhile careers to all our staff – enabling you to deliver the quality of service we promise.ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.Do not miss out! Click ‘apply' now to make a difference to the lives of older people as our Head Chef .This Head Chef post may be subject to a satisfactory enhanced DBS disclosure, and will be subject to two references, medical clearance and Home Office right to work clearance.ExtraCare is committed to making our recruitment practices as fair and inclusive as possible. This includes making reasonable adjustments to support candidates throughout the recruitment process.ExtraCare reserve the right to close this advertisement. Be one of the first to Apply!TPBN1_UKTJ

Field Service Engineer (Full Training) £35,000 - £45,000 + Full OEM Training + Career Progression + 30 days Holiday + Van + Fuel Card + Private Healthcare Field based role commutable from Birmingham, Wolverhampton, Dudley, Stourbridge, Kidderminster, Solihull and surrounding areas. Are you a Multi-Skilled Engineer from an Automotive, Ex-Forces, Garage Equipment or similar background looking to work for a growing bespoke machinery and equipment supplier in a field based position where you will receive full training into the industry for you to become a go to specialist as well as excellent opportunities to progress your career through to lead and management positions? This is an excellent opportunity for an engineer from a mechanical and electrical background with 3 phase experience where you will benefit from the support of a industry leader through further technical training across their range of bespoke machinery. This company have been established for over 30 years and are recognised as a leading provider within the industry, serving the automotive, commercial vehicle and public transport sectors. With a strong presence across both the UK and Europe, they are known for innovation, quality and customer support and are looking to continue building in these areas by bolstering their installation team. On offer is a field based engineer role where you will be responsible for installation, calibration and maintenance of their bespoke machinery. This role would suit an engineer from a mechanical and electrical background that is looking for a role that offers further technical training as well as excellent progression opportunities. The Role: Service and Installation of mechanical and electrical systems Field based, covering Birmingham and surrounding areas Full industry trainingThe Person: Mechanical and electrical engineering experience Full UK Driving License Look for further technical training and progression Keywords: Installation Engineer, Field Engineer, Field Service Engineer, Mobile Engineer, Multi Skilled Engineer, Service Engineer, Service Technician, Plant Engineer, Ex- Forces, REME, Commercial Vehicle Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tom Mills at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates

Do you want to work for a company that goes the extra mile for its customers, colleagues and communities? Are you resilient, efficient, and productive? Can you lead by example? If so, then why not join our family.At Iceland, we value, recognize, and celebrate all colleagues for their good work. We pride ourselves on being team players who can work collaboratively with others. We offer some great opportunities for career progression and development, alongside a competitive salary and a great benefits package.Job Purpose:The eCommerce Executive supports the daily operations of the eCommerce department, focusing on managing product listings, executing promotional activities, and maintaining the online storefront. This role is instrumental in implementing the online strategy and ensuring smooth operational flow, contributing to the overall performance and success of the online business.Key Responsibilities:Product Management: Assist in managing the product lifecycle, including updating product listings and working with product ranging and supply chain teams to help manage product inventory.Campaign Execution: Working closely with the online team to coordinate and execute online campaigns. Using key trends, events and competitor analysis to forward plan including deals, promotions and areas of focus. Be aware of external factors that may affect trading behaviour and act accordingly to trade the chamber.Content and Merchandising Updates: Update website content as needed, including banner uploads, product descriptions, and other site updates to ensure the content is fresh, accurate, and appealing.Data Analysis: Assist in analysing sales data and customer behaviour to identify trends, performance metrics, and areas for improvement.Support Online Strategy: Support the overall online strategy by collaborating with other team members on cross-functional projects and initiatives designed to drive online growth and customer engagement.Sales and Performance Monitoring: Track and analyse sales performance across Chamber specific categories, using data-driven insights to make informed decisions on stock levels.Collaboration with Buying Department: Ensure there is a seamless flow of information and alignment on product selection, availability and pricing.Channel Optimisation: Working closely with the marketing teams to ensure that category traffic is optimised for all ecommerce channels including email, social and affiliates. Nominate products for email selection based on seasonality, performance and driving sales and engagement.Alignment with Online IT: Working closely with the development team to identify possible opportunities/issues with the functionality of the site and systems used.Make a difference to your career, we expect a lot but youll get a lot back in return. We will help you grow and develop your career and give you the freedom to show that you really care.Alongside this we can offer you:15% discount in Iceland stores30% discount at Club Individual Restaurants33 days holiday (including bank holidays)Pension (NEST)Free onsite parkingOnsite electric car charging portsSubsidised staff restaurant and Costa CoffeeChristmas vouchersRefer a Friend SchemeChristmas Savings schemeDiscounted dry cleaningLong service awardsTPBN1_UKTJ

PE Global is currently recruiting for a Credit and Collection Supervisor for a leading multi-national FMCG client based in Birmingham. This is an initial 5 months contract position until the end of 2026. Pay rate is between £20.35ph and £26.48ph depending on experience. Working 36 hours per week. Duties of the role/Responsibilities • Hold weekly ledger reviews with Collections Executives to review outstanding debt, offering guidance and support to resolve complex queries • Support Collections Executives with customer contact escalations, this will involve customer phone calls, emails and on occasions face to face to recover monies owed • Conduct Overdues/Invalids meetings with Commercial • Conduct daily and ad-hoc Overdues meetings with the Back Office, guide and support in driving actions to ensure timely customer payments are received • Arrange ad-hoc meetings with key stakeholders to ensure required actions have been completed ahead of communications to the customer • Assist / co-ordinate in the prompt resolution of customer queries during the collections cycle • Undertake analysis of Root Cause Code in the Dispute Management System (DMS) to recognise common issues / trends • Liaise with internal stakeholders to drive a reduction in future claims based on Root Cause findings • Identify potential customer risks / behaviours and escalate to Credit Risk Analyst • Ensure Collections Executive is adhering to defined SLAs within the collection process, and maintaining DMS Dispute Case data daily ("Housekeeping").If not, identify root cause and take actions to resolve • Increase capability/upskill the Collections Executive through training, mentoring and coaching • Adopt a Customer Service-Orientated approach to build and maintain positive relationships with customers and internal stakeholders Education/Experience • Credit control experience • Expert in financial / ledger analysis • High-level SAP competence • Experience in a fast-moving consumer goods or consumer packaged goods company • Proficient organisational, prioritisation and time management skills • Strong numerical, analytical and logical reasoning skills • Experience of working within a customer facing role • Experience in an Order to Cash environment • Advanced knowledge of MS Office Applications, particularly Excel • Able to identify and remove barriers to enable team success • Ability to coach and lead others • Effective Business Partnering • Conflict and Relationship Management Interested candidates should submit an updated CV. Please click the link below to apply. *Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in UK* Although it is not possible for us to respond to all applications, we at PE Global will do our upmost to give you feedback on your application. You have sent your Cv into us as a company and even though you have sent your CV to a particular position, we are making the reasonable assumption that you are active on the job market and as part of our normal recruitment service we will discuss other suitable positions with you. You are free to opt out of this so please specify in your application to us if you just want to be contacted in relation to a specific vacancy. Your Cv is sent to a central recruitment inbox which a number of people in the applicable PE Global division have access to and so this means that you might not be contacted by the named person in this advert

Advancing People Recruitment Specialists are now recruiting for a Sales Director (SaaS/ERP) for a worldwide, market leading Technology Company who have an office in Nottingham, Nottinghamshire. We are partnering with a well-established, international software provider that delivers mission-critical business management solutions to equipment rental, plant hire, construction, and asset-intensive organisations worldwide. With a strong reputation in the market, an established customer base, and ambitious growth plans, the business is seeking an experienced Sales Director to lead and develop its commercial strategy, drive revenue growth, and build upon its position as a market leader. This is a high-impact leadership role offering the opportunity to shape the future direction of the sales function while working closely with senior leadership across the organisation. The successful candidate will most likely come from rental software, construction software, ERP, field service management, or an industrial SaaS background. Key Responsibilities: Own and deliver the new business and account management revenue targets across the mid-market and enterprise segments. Lead, build and develop a small sales team covering both new business and existing account growth. Define and execute the sales strategy and go-to-market plan Build and maintain an accurate, healthy pipeline and forecast, giving senior leadership reliable visibility of performance. Set individual and team targets, territories and KPIs, and manage performance against them. Coach the team through qualification, negotiation and closing, while personally leading the most strategic and complex opportunities. Recruit, onboard, lead and retain a motivated, high-performing sales team. Drive predictable, profitable revenue growth and accurate forecasting. Own commercial governance, including pricing, deal structuring, contract negotiation and margin protection.Person Specification: Demonstrable track record as a Sales Director or sales leader in a SaaS or software business, consistently delivering against revenue targets. Experience leading both new business and account management teams. Proven success driving mid-market and enterprise revenue growth. Experience managing complex B2B sales processes and enterprise-level opportunities Strong leadership, coaching, and team development capabilities Previously worked within ERP, rental software, construction technology, field service management, asset management, or related sectors would be highly advantageousThis is a full-time permanent position offering an attractive annual salary of £100k Basic with £200k OTE & £6,300 Car Allowance Willingness and ability to travel, with access to the Nottingham office and client sites when required Advancing People - Recruitment Sales Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency

Shift Manager Locations: Birmingham Salary: Up to £50,000 Employment Type: Full Time The Opportunity Pivt is partnering with an innovative supply chain technology business that's transforming the way goods move across the UK. Combining cutting-edge technology, data-driven decision making and operational excellence, our client is redefining last-mile logistics by building smarter, faster and more efficient delivery networks. Following continued growth, they're now looking to appoint three Shift Managers across Birmingham, Nottingham and London. This is an excellent opportunity for an ambitious operations leader who thrives in fast-paced, high-volume environments and enjoys leading teams to deliver exceptional service. The Role As Shift Manager, you'll be responsible for overseeing the day-to-day operation during your shift, ensuring productivity, safety and service targets are consistently achieved. You'll lead from the front, motivating your team, driving operational performance and continuously identifying opportunities to improve efficiency. Whether you're leading a day or night operation, you'll play a key role in delivering an exceptional customer experience while maintaining a safe and engaged working environment. Key Responsibilities Lead the daily warehouse and sortation operation to achieve productivity and service targets. Manage, motivate and develop a team of operatives to deliver high performance. Support recruitment, onboarding and training of new team members. Monitor KPIs and use operational data to identify improvement opportunities. Drive continuous improvement initiatives across safety, productivity and quality. Ensure Health & Safety policies are followed and promote a positive safety culture. Resolve operational challenges quickly to minimise disruption. Collaborate with wider operational teams to improve site performance. Deliver shift handovers and accurate operational reporting. Maintain high standards of housekeeping, compliance and operational discipline. About You We're looking for individuals who can demonstrate: Previous experience managing teams within warehouse, logistics, fulfilment, parcel, manufacturing or fast-paced operational environments. Strong leadership skills with the ability to motivate and develop high-performing teams. Excellent communication and decision-making abilities. A proactive approach to problem solving. Confidence using operational data and KPIs to drive performance improvements. Experience working within a safety-focused environment. A hands-on leadership style with the ability to thrive under pressure. A passion for continuous improvement and operational excellence. What's on Offer Salary up to £50,000 Opportunities available in Birmingham, Nottingham and London Join one of the UK's most exciting and innovative supply chain technology businesses. Genuine career progression within a rapidly growing organisation. A collaborative, high-performance culture where innovation is encouraged. Comprehensive benefits package including healthcare, enhanced holiday entitlement and additional employee perks. If you're an ambitious operations leader looking to take the next step in your career, we'd love to hear from you. For a confidential discussion or to apply, please contactvwith Pivt

Vacancy No 5556 Job Title CUSTOMER SERVICE ADVISOR (UK) Location: WEST MIDLANDS | BIRMINGHAM Job Description Are you an experienced B2B order management and customer service professional with sales support experience who takes pride in managing customer requirements accurately, communicating clearly and seeing every enquiry through to completion? This is an opportunity to join an internationally recognised manufacturer of premium commercial interior products, known for quality, design, sustainability and a strong commitment to customer service. This is not a traditional call centre position. It is a commercially focused customer service and order management role where you will take responsibility for quotations, sales orders, stock enquiries, delivery updates and customer issues from initial enquiry through to fulfilment. Working within an established UK and EMEA customer service team, you will build trusted relationships with customers, account managers and colleagues across production, warehousing, despatch and the wider international business. The role offers stability, structured training, hybrid working following probation and genuine scope to develop your product, systems and commercial knowledge within a supportive and collaborative environment. The Role You will act as a key point of contact for customers, providing accurate information, resolving enquiries and ensuring orders are managed professionally from initial quotation through to successful delivery. The position combines order management, customer service, sales support and internal coordination. Success will depend on accuracy, ownership, communication and the ability to remain calm and solutions-focused when priorities change. Although the workload is structured, this is not a purely reactive position. You will be expected to take initiative, identify potential issues, keep customers informed and ensure actions are followed through without unnecessary delay. Responsibilities Input, manage and monitor customer quotations and sales orders from initial enquiry through to fulfilment Maintain accurate customer, pricing, stock, delivery and order information across internal systems Review the order book regularly and identify any potential issues requiring action or customer communication Provide clear and timely information regarding products, pricing, stock availability, lead times, services and company policies Liaise with account managers, production, warehousing, despatch and colleagues across the wider business to support successful order delivery Manage customer enquiries professionally through telephone, email and other communication channels Take ownership of customer issues and ensure they are progressed efficiently through to resolution Maintain accurate customer and sales activity records using CRM, ERP and internal business systems Support account managers throughout the specification, quotation and order process Build strong and professional relationships with internal and external customers Coordinate product samples through to despatch and follow up where required Work to agreed service levels, response times and quality standards Act as an internal voice of the customer and communicate relevant feedback across the business Identify practical opportunities to improve processes, service quality and the wider customer experience Knowledge, Skills and Experience Required To be considered, candidates should be based within a realistic commuting distance of Birmingham and be comfortable working from the office during the probationary period. Essential experience and attributes include: Ideally 3 years’ relevant experience within B2B order management, customer service, sales support, business administration, account support or a related position Strong hands-on experience managing customer orders from initial enquiry through to delivery or fulfilment Experience raising and processing quotations and sales orders A clear understanding of order management, customer communication and internal coordination Experience working within an office-based customer service or commercial support environment Confident and professional written and verbal communication skills Ability to manage multiple orders, enquiries and priorities without compromising accuracy Strong attention to detail and a structured, organised approach Experience using an ERP, CRM or order management system Commercial awareness and the confidence to hold detailed customer conversations Ability to remain calm, positive and solutions-focused when working under pressure A tenacious approach with the ability to take ownership from beginning to completion * Strong working knowledge of Microsoft Office applications Experience using JD Edwards, Salesforce, Oracle or a comparable business system would be advantageous, although full systems training will be provided. Previous experience within commercial interiors, flooring, furniture, building products, manufacturing, distribution, logistics or another construction-related, product-led B2B environment would be beneficial but is not essential. The Person This role will suit someone who is commercially aware, brings a growth mindset and takes genuine pride in delivering an excellent customer experience. You will enjoy being accountable for customer requirements from initial enquiry through to successful completion. You will be organised, methodical and attentive to detail, with the communication skills and confidence required to build effective relationships with customers, account managers and colleagues across different departments and countries. You will be comfortable working within established processes while also demonstrating initiative and a proactive approach when dealing with customer enquiries, delivery challenges and changing priorities. The successful candidate will bring a positive, hardworking and resilient attitude. You will be open to learning, comfortable receiving feedback and motivated to become a trusted and valued member of the wider team. What Success Looks Like During the first 3 to 6 months, you will be expected to: Integrate positively into the UK and wider EMEA customer service team Develop a strong understanding of the company’s products, customers, systems and order processes Build effective relationships with customers, account managers and internal stakeholders Demonstrate accuracy, ownership and clear communication across customer enquiries and orders Show the attitude, focus and commitment required to deliver consistently high standards of service What’s in it for you? Strong basic salary of £30,000 to £33,000 depending on experience Some flexibility for an exceptional candidate with particularly relevant experience 10% bonus potential based on company and regional performance Working hours of 8:30am to 5:00pm with 1 hour for lunch Hybrid working following successful completion of probation, with 3 days in the Birmingham office and 2 days working from home 25 days holiday, increasing to 27 days after 5 years’ service, plus bank holidays Option to purchase up to 5 additional holiday days each year Company pension with employer contributions matched up to 6% Health Cash Plan Access to an on-site gym Full product and systems training Supportive and internationally connected team environment Genuine long-term career development and progression opportunities SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs

Operations Manager (Customer Service & Operations)9 Month Fixed Term ContractSolihullHybrid WorkingFlexible SalaryWe are partnering with a leading international business that delivers operational, customer service, and asset management solutions to a diverse customer base across the UK. Due to a period of transformation and ongoing growth, they are seeking an experienced Operations Manager to join the business on a 9-month fixed term contract.This is a high-profile leadership role responsible for driving operational performance, customer experience, employee engagement, and continuous improvement across multiple service functions. Managing a small number of direct reports, you will provide leadership across teams of approximately 100 colleagues, ensuring service excellence and operational efficiency.Whilst experience within fleet management would be highly advantageous, we are equally keen to speak with candidates from customer service, contact centre, shared service, and other multi-functional operational environments.Responsibilities - Operations Manager (Customer Service & Operations)Lead and develop a team of operational leaders and managers.Drive performance across multiple customer-facing and back-office functions.Ensure delivery against key operational, customer, and commercial KPIs.Foster a high-performance culture focused on engagement, accountability, and continuous improvement.Identify and implement process improvements to enhance customer experience and operational efficiency.Work closely with senior stakeholders to support strategic and operational objectives.Manage resource planning, productivity, and service delivery across multiple teams.Monitor operational risks and ensure compliance with company policies and procedures.Support change initiatives and business transformation activities.Experience & Qualifications - Operations Manager (Customer Service & Operations)Proven experience in an Operations Manager, Senior Operations Manager, Service Delivery Manager, or equivalent leadership role.Track record of leading managers and large operational teams within customer-focused environments.Strong experience managing KPI-driven operations.Demonstrated ability to improve performance, efficiency, and customer outcomes.Excellent stakeholder management and leadership skills.Experience leading through change and driving continuous improvement initiatives.Strong commercial awareness and problem-solving capability.Fleet management, automotive, leasing, financial services, utilities, or contact centre experience would be beneficial but is not essential.For more information on this role, please contact Andy Haddon on 01453 796617, or send a copy of your CV toFor details of other opportunities available within your chosen field, please visitOmega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.Ideal background / Previous roles may include : Operations Manager, Senior Operations Manager, Customer Service Manager, Head of Customer Operations, Service Delivery Manager, Contact Centre Manager, Customer Experience Manager, Shared Services Manager, Customer Support Manager, Operational Excellence Manager, Business Operations Manager, Performance Manager, Service Centre Manager and Regional Operations ManagerOmega is acting as an Employment Agency in relation to this vacancy. Omega does not charge candidates any recruitment or job-seeking fees at any stage of the hiring process.TPBN1_UKTJ

Annual salary: up to £52,500.00 Disrepair Manager Location: Birmingham Contract Start Date: 1 July 2026 Contract Type: Full-time, Permanent 42.5 hours per week Salary up to £52,500 + company car allowance Join us on our new, exciting contract with Birmingham City Council Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams. About the Role: We are looking for an experienced Disrepair Manager to join our team in Birmingham. You will be responsible for leading the delivery of disrepair works, ensuring cases are managed efficiently, safely and to a high standard, with a strong focus on compliance and resolution. This includes managing supervisors, operatives and subcontractors, overseeing disrepair cases and performance, ensuring works are completed within required timescales, maintaining quality standards and providing technical and operational leadership. You will work closely with internal teams, legal representatives and stakeholders to ensure effective case management, mitigate risk and continuously improve service delivery. With a strong pipeline of work and a commitment to improving social housing standards, this is an excellent opportunity to lead a high performing team that plays a key role in resolving complex property issues. We're looking for someone who is organised, proactive and focused on delivering high-quality outcomes, driving performance and maintaining high levels of customer and client satisfaction. Duties: Oversee delivery of disrepair works across occupied properties, ensuring cases are managed efficiently and resolved in line with required timescales Ensure all works are delivered safely, efficiently and to required quality and compliance standards Lead regular site visits and case reviews to monitor progress, resolve issues and drive performance against disrepair targets Manage supervisors, operatives and subcontractors, ensuring effective resource allocation to meet case demand Oversee disrepair programmes and priorities, ensuring timely resolution and mitigation of legal risk Ensure full compliance with Health & Safety regulations, COSHH, company procedures and disrepair legislation Implement quality assurance processes, ensuring inspections are completed and remedial actions are taken promptly Provide leadership and direction to teams, supporting performance management, productivity and engagement Identify skills gaps and coordinate training and development to support disrepair service delivery Oversee adherence to HR policies including attendance, conduct and performance management Ensure effective management of company assets including vehicles, tools, PPE and materials Oversee material usage, procurement and cost control to support budget management and efficiency Monitor performance through system reporting, using data to drive improvements in case resolution, cost and quality Build and maintain strong relationships with clients, legal teams, internal stakeholders, subcontractors and suppliers Lead on contract mobilisation, compliance audits and continuous service improvement initiatives Manage budgets, forecasting and cost control, identifying efficiencies and reducing exposure to claims Provide operational cover and leadership support during peak periods or absence across the wider team Ensure teams engage in toolbox talks, training sessions and company communications Promote company values and maintain a professional, customer-focused service at all timesRole Criteria: Previous experience in a Disrepair Manager, Disrepair Surveyor or similar management role within housing or property maintenance Proven track record of leading, monitoring and reporting on Health & Safety, compliance and disrepair case management activities Extensive experience managing disrepair cases, including damp & mould, and driving performance against legal and contractual timescales Relevant qualification (City & Guilds or equivalent) in a trade discipline Full, valid UK driving licence Strong understanding of Health & Safety regulations, including COSHH and safe systems of work Good working knowledge of Schedule of Rates, cost management and financial implications of disrepair works Strong understanding of housing disrepair legislation and compliance requirements Excellent interpersonal and communication skills, with the ability to engage effectively with clients, tenants and legal representatives Strong leadership capability with experience managing supervisors and developing high-performing teams Customer and client focused mindset with a commitment to service excellence and effective complaint resolution Commercial awareness with a results driven approach to cost control, performance and risk mitigation Strong planning, organisational and case management skills Confident decision making in a fast paced, target driven environment Ability to influence, negotiate and build relationships across internal teams, clients, contractors and legal stakeholders IT literate with confident oral and written communication skillsBenefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Car Allowance Access to EAP Counselling sessionsAll our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan ((url removed)) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply

Job Title: Chef de Partie Hours: Full time- Monday - Friday Salary: £29,000 per annum Location: Birmingham Bring Your Passion for Food to a Dynamic Hospitality Team! Are you a talented Chef de Partie looking for your next challenge? Do you thrive in a fast-paced environment where quality, creativity, and exceptional service are at the heart of everything you do? We're seeking an enthusiastic and skilled Chef de Partie to join our prestigious corporate hospitality client in Birmingham. This is an exciting opportunity to work within a professional kitchen delivering outstanding food experiences across retail catering, conferences, and high-profile events. Key responsibilities include: Supporting the delivery of retail catering, conference hospitality, and special events Maintaining exceptional food quality, presentation, and service standards Ensuring compliance with food safety, hygiene, and allergen regulations Working across various kitchen sections as required Supporting the Chef Manager with daily kitchen operations Stepping up to lead the team in the Chef Manager's absence Collaborating with colleagues to deliver a seamless customer experience Identifying opportunities to improve service and operational efficiency Participating in cross-functional training and development opportunitiesEssential Requirements: NVQ Professional Cookery qualification (or equivalent) 2-4 years' experience within a professional kitchen environment Food Safety & Hygiene Certification Strong knowledge of food safety, hygiene, and allergen management Excellent communication and organisational skills Ability to remain calm and focused under pressure A proactive, flexible, and team-oriented approach Desirable Skills & Experience Experience within corporate hospitality, premium catering, or high-end hospitality environments Passion for creating exceptional food experiences Creative flair and attention to detail Strong customer service mindset Why Apply? Opportunity to work within a prestigious corporate hospitality environment Exposure to a variety of catering services, events, and conferences Ongoing training and career development opportunities Supportive team culture with opportunities to broaden your operational experience A role where your creativity and culinary expertise can truly shine Ready for Your Next Culinary Challenge? We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Production Manager Location: West Bromwich Salary: Competitive (DOE) Job Type: Permanent, Full Time About the Company Our client is a well-established manufacturer of high-quality uPVC and aluminium windows, doors, conservatories and glazing products. Supplying both trade and commercial customers across the UK, they have built an excellent reputation for quality, reliability and customer service, supported by continued investment in their people and manufacturing facilities. The Opportunity An exciting opportunity has arisen for an experienced Production Manager to take responsibility for the day-to-day running of the manufacturing operation. This is a hands-on leadership role where you'll ensure production targets are achieved safely, efficiently and to the highest quality standards, while driving continuous improvement across the factory. Working closely with the senior management team, you'll play a key role in maintaining operational performance, developing production teams and supporting the continued growth of the business. The Role Your responsibilities will include managing the daily production operation, ensuring manufacturing schedules are met and maintaining high standards of quality throughout the factory. You'll lead and develop production teams, monitor performance, and work closely with Planning, Warehouse and Transport to ensure customer orders are manufactured and delivered on time. You'll also be responsible for monitoring production KPIs, identifying opportunities to improve efficiency, reducing waste and implementing continuous improvement initiatives. Health & Safety will remain a key focus, alongside maintaining excellent housekeeping standards and ensuring machinery is operating safely in conjunction with the Engineering team. As Production Manager, you'll be expected to resolve production issues quickly, support employee training and development, and help create a positive, high-performing culture across the manufacturing operation. About You We're looking for an experienced Production Manager or Manufacturing Manager with a strong background in fast-paced manufacturing. You'll be a confident leader who enjoys developing teams, improving processes and delivering results. Experience within the window, door or wider fenestration industry would be highly advantageous, although candidates from similar manufacturing environments will also be considered. A good understanding of lean manufacturing principles, continuous improvement and production planning is essential, along with strong organisational, communication and problem-solving skills. Experience with ERP or production planning systems would also be beneficial. Why Join? This is an excellent opportunity to join a respected manufacturer with ambitious growth plans. You'll become part of a supportive management team where you'll have the autonomy to make improvements, influence production performance and contribute to the long-term success of the business. Apply Now If you're an experienced Production Manager looking for your next challenge, we'd love to hear from you. Apply today for a confidential discussion

Role: Pricing Analyst Salary: up to £38,487 Location: Remote with occasional travel to Head Office in Chandlers Ford Do you enjoy uncovering insights from data and turning them into decisions that drive business performance? Are you excited by the challenge of balancing customer value, market competitiveness, regulatory requirements and profitability in a fast moving energy environment? About us We are the UK's leading Pay-As-You-Go energy supplier, our values fairness, innovation, and sustainability are at the heart of everything we do. We believe energy should be accessible, transparent, and smart, empowering customers to take control of their usage and costs. Our pioneering smart metering technology and customer-first approach have helped us build a loyal customer base while driving positive change in the energy sector. The Role As a Pricing Analyst, you'll play a key role in shaping the products, pricing strategies and commercial decision that drive our business forward. Working across our energy portfolio, you'll be responsible for developing and managing tariffs, balancing projected costs, market conditions, risk exposure and profitability to ensure we deliver competitive, compliant and commercially successful products. Using data, market insights and industry knowledge, you'll generate analysis that informs business decisions and identifies new market opportunities. You'll monitor competitor activity, evaluate market trends and provide recommendations that help balance customer value, commercial performance and regulatory requirements. Beyond pricing analysis, you'll lead and support a range of pricing projects aimed at improving efficiency, enhancing pricing processes and strengthening the tools and methodologies used across the team. Working closely with stakeholders throughout the business, you'll help maintain robust tariff management procedures, support the delivery of pricing solutions and contribute to the ongoing development of our services. What We're Looking For We're looking for a commercially minded analyst who enjoys turning complex data into meaningful insights and business decisions. You'll be naturally curious, analytical and comfortable working with large datasets, using data to identify trends, solve problems and influence commercial outcomes. You'll have experience within a pricing, commercial analysis, revenue, forecasting or similar analytical role, with a strong understanding of how data can be used to balance customer value, commercial performance and business objectives. Experience working within the energy sector would be highly advantageous, however we'll also consider candidates from wider utility and regulated industries, including water, electricity suppliers, energy brokers or renewable energy. Strong Excel skills are essential, and experience with tools such as SQL, VBA or other data analysis platforms would be beneficial. You'll be confident communicating complex information to a variety of stakeholders, building relationships across business and presenting recommendations that support informed decision making. Most importantly, you'll bring a proactive approach, a passion for continuous improvement and the ability to manage multiple priorities in a fast paced environment. The Important Things! (FYI Benefits available from your first day!) Bonus Scheme - made up of a business element and demonstrating our three core values, Smart, Fairness and Sustainability. Skills Development - we want our staff to build up and grow their careers with us. To help with this we offer training to help you achieve your goals. Giveaways! - we run regular competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl! Time off - we all need time to recharge our batteries. Our staff have 25 days annual leave plus bank holidays to help make this happen. Wellbeing App - your wellbeing is very important to us, we provide access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing. Health care scheme - we know taking care of yourself costs. So, we partner with BHSF on a cashback scheme that provides money back on services such as dental, eye care and treatments including MRI scans and diagnostics health consultations. This can also be enhanced to cover your partner and children. Employee Assistance Programme - giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year. Exclusive packages - we have access to a range of discounted offers for home Sky TV and broadband packages. Giving back - we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities. Death in service - we pay twice your annual salary to your designated next of kin, so they don't have to worry about costs at such a distressing time. Pension - Saving for retirement is essential; we contribute 4% of your salary when you contribute 5%. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd

Consumer Panels Manager Salary: £37,578 + Excellent Civil Service Benefits Location: Birmingham (Hybrid working - Non-contractual policy currently in operation with a minimum of 8 days per month office attendance) Permanent | Full Time | 37 hours per week Introduction Gi Group is delighted to be partnering with CCW (Consumer Council for Water) to support them in their recruitment of a Consumer Panels Manager. About CCW CCW is the passionate, independent voice representing water consumers in England & Wales. We support thousands of people each year, providing free advice and helping people to resolve their complaints with their water company in an easy, caring way. We champion everyone's needs and interests, completing and showcasing research that influences water companies, government, and regulators to make change happen. We are a government Arm's Length Body sponsored by the Department of Environment, Food and Rural Affairs (Defra). CCW values: We expect and support all CCW colleagues to embody and celebrate CCW's values through Positive Energy, Respect for all, Innovative Spirit, Delivery of our Promises and being Engaged as One (PRIDE). The Role Reporting to the Senior Consumer Panels Lead, you will be part of a small team responsible for leading the delivery of CCW's Consumer Panels programme. This is a complex, high-profile programme with multiple, often conflicting deadlines and limited flexibility to move published outputs. You will be responsible for the day-to-day decisions that ensure panels are managed efficiently and deliver meaningful results. The role involves developing and quality-checking research outputs and reports that are published online and subject to external scrutiny, and regular communication with water companies, CCW colleagues, the CCW Board and an external research agency. A key responsibility is championing the voice of around 900 consumers recruited to the panel communities (one panel per water company), ensuring consumer views are heard and considered in business decision-making. Key responsibilities: Manage the relationship with the external research agency, providing day-to-day direction to ensure delivery aligns with CCW objectives and meets stakeholder needs Make operational decisions on research approach, design, direction and progress of panels work Develop and quality-check materials and reports to a standard suitable for online publication and external scrutiny Identify best practice across panels and make practical recommendations to improve delivery and processes Develop feedback, reports and updates for Government, Ofwat and CCW's website on panels activity and impact The Person Essential Skills & Experience: Educated to degree level (or equivalent) Project management experience Recent experience working in customer research, using a range of research techniques Ability to make complex information accessible to a lay audience Knowledge of the water industry and/or utility regulation Willingness to travel UK wide Benefits & Offering Hybrid working policy - 8 days per month office‑based; remainder from home (Hybrid working - Non-contractual policy currently in operation with a minimum of 8 days per month office attendance) 25 days annual leave plus 10½ days public and privilege holidays Flexi time is available, with the ability to accrue and take time off in lieu throughout the year Generous Civil Service Pension Health & Fitness allowance Paid allowance days for voluntary work Wellbeing Hour once a month Onsite coffee shop Free eye test every 2 years and annual flu jab How to Apply Gi Group is proud to support CCW in this recruitment campaign. If you have the expertise, judgement and commitment, we are keen to hear from you. To be considered for this role, please click on the link provided. If you would like any further information about this vacancy, please feel free to contact Closing date: 29.07.26 Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Sales Executive Birmingham C£30,000 p.a. + uncapped commission Are you a confident communicator who enjoys building relationships and influencing customers? Do you thrive in a target-driven environment where your success is recognised and rewarded? Are you looking to join a growing business offering genuine development and career progression opportunities? The Company: ER Recruitment are excited to be working with our client, an established and growing organisation with a strong reputation for customer service and employee development. Due to continued growth, they are looking to recruit a Sales Executive to join their successful and expanding team. This is an excellent opportunity for ambitious individuals looking to develop a long-term career within sales, account management, and business development. Role & Responsibilities of the Sales Executive: Proactively contact prospective and existing customers to generate new business opportunities. Build strong customer relationships through outbound telephone activity and ongoing account management. Identify customer needs and recommend suitable products and services. Follow up enquiries, quotations and sales opportunities to maximise conversions. Manage and maintain accurate customer records using CRM systems. Achieve individual and team sales targets and KPIs. Work collaboratively with internal departments to ensure excellent customer service. Develop long-term customer relationships to maximise repeat business and account growth. About You as the Sales Executive: Previous experience within sales, telesales, customer retention, account management, customer service or business development. Confident communicating with customers over the telephone. Strong relationship-building and influencing skills. Self-motivated, resilient and target driven. Commercially aware with a customer-focused approach. Organised with strong attention to detail. Comfortable using CRM systems and Microsoft Office. Additional Benefits: Uncapped commission structure. Comprehensive training and onboarding programme. Career progression opportunities. Supportive and collaborative team environment. Modern office environment. Company benefits package. This opportunity could be suitable for candidates currently working as a Sales Executive, Telesales Executive, Internal Sales Executive, Business Development Executive, Account Manager, Customer Retention Executive, Customer Success Executive, Lead Generation Executive or Sales Consultant. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you

Quality Coach Salary: £35,017 Location: Birmingham Permanent | Full Time | 37 hours per week Introduction Gi Group is delighted to be partnering with CCW (Consumer Council for Water) to support them in their recruitment for a Quality Coach. About CCW CCW is the independent voice for water consumers in England and Wales. We provide free advice, resolve complaints, and use research to influence water companies, regulators and government to improve services. We are a Defra-sponsored Arm's Length Body. We expect all colleagues to live our PRIDE values: Positive Energy, Respect for All, Innovative Spirit, Delivery of our Promises, and Engaged as One. THE ROLE The Quality Coach plays a vital role in raising the standard of CCW's complaints-handling service and reducing customer effort. Working across the Operational team, the postholder will complete structured assessments of advice provision, casework, communication and administrative accuracy to ensure a fair, consistent and high‑quality service. They will deliver constructive coaching, develop targeted improvement plans, support complex case handling, and maintain operational guidance to strengthen team capability. This role is central to CCW's ambition to build a centre‑of‑excellence culture, where Advisors feel confident, supported and equipped to deliver exceptional customer outcomes. The postholder will work closely with Customer Service Managers, contribute insight to operational improvements, and help shape best practice across the wider team. They will also lead on onboarding new starters, delivering accreditation and supporting their development into capable, confident Advisors who embody CCW's values. Key responsibilities: Conduct structured QA assessments across casework, calls, and written responses, ensuring all interactions reflect CCW's standards and customer‑first principles Provide evidence‑based coaching, feedback and development support to Advisors and Managers Lead onboarding and accreditation for new starters, offering shadowing, guided case reviews and structured learning to support a smooth transition into BAU Maintain and update operational guidance, templates and knowledge resources, ensuring colleagues have access to clear, accurate and up‑to‑date information Analyse QA outcomes, identify trends and contribute to continuous improvement initiatives THE CANDIDATE Essential Skills & Experience: Ability to assess customer interactions against defined quality standards Strong coaching and feedback skills with experience supporting performance improvement Excellent analytical skills with high attention to detail and accuracy Strong written and verbal communication skills Ability to organise workload independently and manage structured QA cycles Desirable: Awareness of QA frameworks, scoring methodologies and calibration processes Understanding of customer effort and continuous improvement approaches Relevant qualifications in customer service, coaching, QA or training Experience supporting organisational improvement or centre‑of‑excellence initiatives BENEFITS & OFFERING Hybrid Working: 8 office days per month (non-contractual) 25 days' annual leave plus 10.5 public/privilege days Flexi-time with the ability to accrue and take time off in lieu (TOIL) Civil Service Pension Health & Fitness allowance Paid volunteering leave Monthly Wellbeing Hour On-site coffee shop Free eye test (2-yearly) and annual flu jab #LI-KE1 HOW TO APPLY Gi Group is proud to support CCW in this recruitment campaign. If you have the expertise, judgement and commitment, we are keen to hear from you. As a Disability Confident employer, we guarantee interviews to disabled applicants meeting the minimum criteria. See for more details. To be considered for this role, please click on the link provided. If you would like any further information about this vacancy, please feel free to contact Closing date: 07.08.26 Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

HR Systems Coordinator | Fully Remote | End of August Start Date | Temporary until End of November | up to £17 per hour Gleeson Recruitment Group are delighted to be partnering with a well-established organisation within the education sector to recruit an experienced HR Systems Administrator on a temporary basis. This is an excellent opportunity for an HR systems professional to join a collaborative HR team and support the effective management of their HRIS during a busy period of change. This role is expected to start from 20th August or early September and will run until the end of November. The Role Reporting into the HR Systems Lead, you will play a key role in ensuring the smooth day-to-day operation of the organisation's HR system, maintaining data integrity and providing first-line support to users across the business. Key responsibilities will include: Administering and maintaining the HR Information System (experience with Every would be advantageous, but is not essential) Managing user access, permissions and security settings Providing system support and troubleshooting user queries Ensuring HR data is accurate, compliant and maintained to a high standard Supporting data cleansing activities to improve data quality and system reliability Assisting with HR systems projects and continuous improvement initiatives Supporting pay review processes and TUPE-related data activities where requiredAbout You To be successful in this role, you will have: Previous experience supporting or administering HR systems, ideally within an education environment Experience supporting pay review processes and TUPE-related data activities Strong working knowledge of HR Information Systems (HRIS) Excellent attention to detail with a passion for data accuracy A proactive, collaborative approach with excellent customer service skills The ability to communicate effectively with both technical and non-technical stakeholdersWhat's on Offer Immediate temporary opportunity with a respected organisation Fully remote working Supportive and collaborative HR team Opportunity to gain valuable HR systems project experience Competitive hourly rateTo apply for the position, please click on the apply now button and your CV will be sent directly to the responsible recruiter. We will respond to successful applicants within 7 days, however please feel free to get in touch if you would like any further information about your application. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

Telesales Manager Location: Birmingham Hours: 37 hours per week, Monday to Friday Salary: £37,500 per annum + Quarterly Performance Bonus Our client, a well-established and highly successful business within the home improvement sector, is looking to appoint an experienced Telesales Manager to lead and develop their Birmingham-based telesales team. This is an exciting opportunity for a motivated sales leader who enjoys coaching people, driving performance and creating a positive, results-focused culture. You'll be responsible for managing a team dedicated to converting high-quality enquiries into appointments for a nationwide field sales team, while continuously improving processes, quality and overall performance. Reporting directly to the senior leadership team, you'll have genuine influence over the direction of the department and play a key role in supporting the company's continued growth. The Role As Telesales Manager, you'll oversee the day-to-day operation of a team of six telesales executives, ensuring they consistently deliver outstanding customer interactions while achieving ambitious appointment and conversion targets. You'll be responsible for developing your team, monitoring performance, introducing new initiatives and ensuring every opportunity is handled professionally and effectively. Key Responsibilities Lead, coach and motivate a team of telesales professionals to achieve and exceed agreed KPIs and business objectives. Create a high-performance culture through regular coaching, mentoring and performance management. Recruit, induct and develop new team members while supporting the ongoing development of existing colleagues. Introduce new ideas and initiatives to improve conversion rates, productivity and customer engagement. Monitor team performance through reporting, call quality reviews and KPI analysis. Ensure appointments generated for the nationwide design consultants are thoroughly qualified and meet agreed quality standards. Effectively manage workloads, staffing levels and daily priorities to maximise team performance. Work closely with senior management to identify opportunities for operational improvements and business growth. Maintain exceptional customer service standards across every customer interaction. About You We're looking for an enthusiastic and commercially minded leader who enjoys getting the very best from people and has a passion for delivering measurable results. You'll ideally have: At least three years' experience working within a telesales environment. A minimum of five years' experience managing and developing successful sales teams. A proven history of achieving and exceeding sales targets and performance objectives. Strong coaching, mentoring and leadership skills. Experience implementing performance improvement strategies and driving operational efficiencies. The ability to perform effectively within a fast-moving sales environment. Excellent organisational and planning skills with the ability to prioritise multiple tasks. Outstanding communication and interpersonal skills. Experience using CRM systems, with Salesforce knowledge being advantageous. Personal Qualities The successful candidate will be: Commercially focused with a strong results-driven mindset. A confident leader who motivates, supports and inspires others. Proactive, ambitious and always looking for ways to improve performance. Analytical, with the ability to interpret data and make informed business decisions. Professional, approachable and committed to delivering an outstanding customer experience. What's on Offer? Basic salary of £37,500 per annum Quarterly performance-related bonus Monday to Friday working pattern (37 hours per week) Free on-site parking Ongoing training and professional development A supportive and collaborative working environment The opportunity to make a genuine impact within a growing and successful business If you're an experienced telesales leader looking for a role where you can influence performance, develop a successful team and contribute to the continued growth of a well-established organisation, we'd love to hear from you. Simon Acres Recruitment are acting as the employment agency for this vacancy

This role will be instrumental in guiding our clients towards achieving their business objectives by leveraging effective HR practices and providing responsive accurate HR advice and support to Clover HR clients on allHR related issues. The HR Business Partner will manage a designated portfolio of client accounts, ensuring the effective and timely delivery of client requirements. Role and Responsibilities Service Delivery: · Provide expert HR advice and support to clients on a wide range of HR issues, including employee relations, performance management, and policy implementation. · Respond to client’s HR advice requirements in a timely manner, both over the phone and by email. · Assist in the development and execution of HR strategies, alongside Lead HRBPs, that align with client business objectives. · Provide HR support at client’s premises from time to time, sometimes at short notice. · Provide expert HR advice and consultation to clients, helping them navigate complex HR challenges and optimise their workforce. · Carry out new client health check meetings, and support with client service queries. · Provide relevant monthly updates for client activity and ensure the client relationship management system (HubSpot) is updated. · Contribute towards the HR strategic agenda within the client base, building relationships with stakeholders. · Contribute suitable material for client and prospect employment law updates/ delivering training in accordance with the marketing and client relationship strategies of the business. · Proactively manage the client contract identifying trends and patterns and making recommendations to Senior Management Team. · Support on other client accounts, if required, providing coverage for annual leave as required. · Lead on consultancy (one off) projects · Attend client site and remote meeting as required by the Lead HRBP and clients. · Deputise for Lead HRBP as appropriate. Commercial: · Support and assist with prospective client tenders as required by the commercial team. · Identify the need for and upsell additional services within the client base. · Represent the Company at networking and promotional events. General: · To maintain personal and professional development to meet the changing demands of the job and participate in appropriate training activities. · Keep up to date with the employment legislation. · To undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job, whether that be on-the-job training, in-house training or external training courses. · To undertake health and safety duties commensurate with the post and as detailed in the Company’s Health and Safety Policy. · To act as an ambassador of the Company and promote the company brand, always displaying a positive image to customers and members of the public. Attend and lead in external exhibitions and networking events. Success Metrics in Role · Retention and client renewal. · Customer Satisfaction. Attributes, Experience and Qualifications · Demonstrable experience within HR, preferably within an HR services or consultancy firm. · Bachelor’s degree. · CIPD Level 7 qualification. · Membership of the CIPD – ideally MCIPD or above. · Excellent communication, interpersonal, and problem-solving skills. · Strong business acumen, strategic thinking, and the ability to influence and build relationships at all levels of an organisation. · Strong knowledge of UK employment laws and regulations. · Experience in providing HR support to a diverse client base. · Excellent communication and interpersonal skills. · Proven ability to mentor and develop junior HR professionals. · Strong analytical and problem-solving skills. · Proficiency in HR software and Microsoft Office Suite. · High level of professionalism and integrity. · Ability to work independently and as part of a team. · Strong organisational skills with attention to detail. · Proactive and results-oriented approach. · Adaptability and openness to change

About the roleHave a passion for product commercialisation and strategic growth? Are you seeking a new challenge?We have a fabulous opportunity at DS Smith for a motivated, energetic and experienced professional to join us as Product Innovation Manager for our UK & Ireland Packaging business. This is a fantastic, highly visible role for the right candidate with a real opportunity to drive our strategic innovation and packaging solutions agenda forward in a dynamic and fast-paced business.You will be the lead in driving the successful deployment and scaled commercial adoption of our packaging innovations, championing our products both internally and externally. You will also actively contribute to and lead on the delivery of revenue budgets and targeted sales plans, partnering with the sales and marketing sub-functions to translate customer and retailer pain points into clear commercial opportunities.You will manage the localisation and refinement of centrally led market-sizing strategies while supporting our product portfolio offer through the Annual Business Planning process. By adopting a proactive approach to insight sharing and an innovative approach to customer engagement including; leading retail workshops, trade fairs, and high-impact pitches, you will ensure our strategic solutions mitigate real-world shopper and consumer challenges.This role requires excellent stakeholder management skills at all levels of the organisation with the ability to influence and enthuse those around you across a matrix of cross-functional teams. Experience in managing financial KPIs , facilitating sales training, and navigating stage-gate development frameworks is the key to being successful in this role, alongside being a passionate and energetic advocate for high-quality packaging innovation across the business.So, if you are detail-orientated, with strong project management skills and a flair for creativity then we might be looking for you!About youDegree or equivalent in a related field (Product Management, Business, Marketing, or Sales)Relevant experience in a product management, commercial sales, or B2B marketing role, ideally within packaging or manufacturingSolid understanding of stage-gate processes, technical packaging limitations, and the ability to build and monitor robust revenue budgetsResults-oriented with a proven track record of managing sales plans and driving the market adoption of strategic productsExceptional written and verbal communication skills with the ability to influence cross-functional teams and align with senior leadershipConfident presenter and natural story-seller who can engage directly with customers and retailers to unlock commercial opportunitiesAgile, solutions-oriented, and comfortable managing change within an evolving, multi-cultural market environmentBenefitsCompetitive salaryDiscretionary bonus25 days holiday plus bank holidaysPension scheme, life assurance and income protectionEmployee Assistance ProgrammeEmployee DiscountsCycle to work schemeLocation: This is a home-based role, with the need to travel to our site network across the UK.About usWe're DS Smith, the company who are redefining packaging for a changing world. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. Today, we operate in more than 30 different countries, supporting customers across sectors like FMCG, industrial, and e-commerce. We deliver on quality, service, innovation, and added value to deliver market-leading sustainable packaging solutions our customers need. Our industry needs to transform, and we're building the team to drive change across Europe and North AmericaTo fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.#LI-NS#LIMISCTPBN1_UKTJ

The Assistant Store Manager will support the store's operations and team to deliver exceptional customer service and meet sales goals. This role in the retail industry requires a proactive individual with strong organisational and leadership skills to manage day-to-day activities effectively. The business sells multi product apparel therefore the role would suit someone from an 1-2-1 retail management background, Client Details The employer is a well-established retail organisation with a reputation for offering high-quality products and excellent service. As part of a medium-sized team, they are committed to providing a professional and customer-focused shopping experience in their Birmingham Store Description Assist the Store Manager in overseeing daily operations and ensuring store standards are met. Lead, motivate, and develop the store team to achieve sales targets and maintain high morale. Provide excellent customer service and resolve any escalated customer queries effectively. Monitor stock levels and liaise with relevant teams to ensure timely replenishment. Support the implementation of promotional activities and visual merchandising standards. Ensure compliance with health and safety regulations within the store environment. Conduct regular performance reviews and provide constructive feedback to team members. Handle administrative tasks, including scheduling and reporting, to support store operations.Profile A successful Assistant Store Manager should have: Experience in a retail or customer-facing role, ideally with leadership responsibilities. Strong organisational and problem-solving skills to manage daily store operations effectively. Proven ability to motivate and develop a team to achieve sales targets. Excellent communication skills to engage with both customers and team members. An understanding of stock management and visual merchandising principles. A proactive approach to ensuring compliance with company policies and procedures. A focus on delivering high-quality service and maintaining customer satisfaction.Job Offer A competitive salary ranging from to £32,000 per annum, plus bonus. Performance-based bonus opportunities. A permanent role for a British Heritage Brand Opportunities for professional growth and development within the company. A supportive and collaborative team environment.If you are eager to join a thriving retail company and take the next step in your career, we encourage you to apply for this exciting Assistant Store Manager role in Birmingham Assistant Store Manager - Apparel Assistant Store Manager - Apparel Assistant Store Manager - Apparel

Commissioning & Critical Power Support Manager Home-Based | Planned UK Travel | Compteitive Salary + Van + Benefits Are you a Senior Commissioning Engineer ready to step up, without spending weeks at a time living on customer sites? This is a newly created role with a global power generation OEM, as they grow their UK critical power projects division. You'll lead commissioning across complex diesel generator and critical power installations, and become the technical escalation point the wider engineering team turns to when projects get difficult. It's a progression opportunity: you'll combine hands-on commissioning with increasing responsibility for commissioning strategy, contractor oversight and project delivery, building and shaping the commissioning function as the business grows, rather than inheriting one. Why this role stands out Home-based with planned UK project travel: You'll oversee commissioning through site visits, remote coordination and technical support, not months away from home. Build it, don't inherit it: You'll influence over how commissioning standards and best practice develop across the division. Direct line to senior leadership: You'll work alongside the Managing Director, Project Managers and global engineering teams. Backed by a global manufacturer: Significant investment, a recently expanded 24,000 sq ft facility, and projects delivered up to 20MW. Mission-critical work: Data centres, healthcare, utilities and standby power across FM, NHS and wider critical infrastructure. What you'll be doing Leading commissioning activities across complex diesel generator and critical power projects, from Factory Acceptance Testing (FAT) through Site Acceptance Testing (SAT) to final customer handover. Configuring, programming and troubleshooting generator control systems, synchronisation and load sharing applications. Acting as the technical escalation point for complex controls, synchronisation and fault-finding issues. Coordinating commissioning engineers, subcontractors and dealer partners, ensuring work meets standards, health & safety and project requirements. Supporting and developing engineers, helping raise commissioning standards across the business. What we're looking for Proven experience commissioning diesel generator systems in critical power, standby power or large infrastructure environments. Strong knowledge of generator control systems, synchronisation, load sharing, ATS equipment and LV switchgear. Hands-on experience configuring and fault-finding generator controllers such as ComAp, DeepSea or similar platforms. Confidence diagnosing complex electrical, controls and commissioning issues across generator installations. Someone motivated to progress into technical and commissioning leadership while staying close to the engineering. The package: Compteitive Salary Vehicle or Company Van Pension (up to 5% Employer Contribution), Vitality Health Scheme, Company Credit Card * 25 days' Holiday + Bank Holidays (Rising with Service) If you're a commissioning engineer looking for your first move into leadership, or an experienced commissioning manager who wants ownership, autonomy and a life off the road - apply now or message Harriet at Renew Consultancy for a confidential conversation. commissioning engineer · commissioning manager · critical power · diesel generator · standby power · generator control systems · synchronisation · load sharing · ATS · LV switchgear · ComAp · DeepSea · FAT · SAT · data centre · power generation · fault-finding · commissioning management

Head of Operations – Tyre Wholesale Distribution Location: Birmingham (Head Office) Regular Travel Required: Bury St Edmunds and Falkirk Distribution Sites Reports To: Managing Director Direct Reports: Site Managers, Warehouse Managers, Transport Manager, Inventory & Operations Teams Role Overview Our client is a leading tyre wholesaler supplying independent retailers, fast-fit centres, fleet operators and trade customers across the UK. They are seeking an experienced and commercially focused Head of Operations to lead and optimise operations across their Birmingham headquarters and distribution centres in Bury St Edmunds and Falkirk. The successful candidate will be responsible for delivering operational excellence across warehousing, logistics, inventory management, customer fulfilment, health & safety, and workforce leadership. This role will drive efficiency, service performance and scalability whilst supporting the company's continued growth strategy. Key Responsibilities Operational Leadership Provide strategic and hands-on leadership across all operational functions, lead the day-to-day management of warehousing, inventory control, transport and distribution activities, develop and implement operational strategies that support business growth and profitability, standardise processes across all locations to ensure consistency and best practice, establish and monitor operational KPIs, driving continuous improvement initiatives. Logistics & Distribution Ensure efficient and cost-effective delivery operations across the UK, optimise route planning, fleet utilisation and third-party logistics partnerships, drive improvements in delivery performance, customer service levels and operating costs, identify opportunities to improve distribution networks and warehouse efficiency. Warehouse & Inventory Management Maintain optimum inventory levels across all sites, implement robust stock control procedures to minimise losses and discrepancies, ensure accurate forecasting, stock replenishment and inventory reporting, improve warehouse layout, productivity and space utilisation. Commercial Performance Work closely with the sales and purchasing teams to align operational capabilities with customer demand, support margin improvement through operational efficiencies and cost control, develop operational budgets and manage expenditure effectively, provide regular reporting and recommendations to the senior leadership team. Health, Safety & Compliance Champion a strong health and safety culture across all sites, ensure full compliance with statutory, industry and company regulations, lead risk assessments, audits and corrective action programmes, maintain operational standards that support customer and supplier requirements. People Leadership Lead, mentor and develop site management teams, drive a high-performance culture focused on accountability and continuous improvement, support recruitment, succession planning and employee development initiatives, promote effective communication and collaboration across all locations. Continuous Improvement Identify opportunities to improve systems, processes and technology, lead operational projects, site developments and change management initiatives, introduce lean working practices and performance improvement methodologies, utilise operational data and analytics to support decision-making. Key Skills & Experience Essential Proven experience in a senior operations leadership role within wholesale, distribution, logistics or supply chain environments, strong multi-site management experience, demonstrable success leading warehousing and distribution operations, excellent understanding of inventory management and stock control, strong commercial awareness with experience delivering operational efficiencies, experience of managing large teams through site management structures, excellent analytical, problem-solving and decision-making skills, strong stakeholder management and communication abilities, full UK driving licence and willingness to travel regularly. Desirable Experience within the tyre, automotive aftermarket, wholesale distribution or related sectors, knowledge of fleet management and transport compliance, experience implementing WMS, ERP or operational technology solutions, Lean, Six Sigma or other continuous improvement qualifications. Personal Attributes Strategic thinker with a hands-on leadership style, results-oriented and highly accountable, strong commercial and operational judgement, resilient and adaptable in a fast-paced environment, excellent people leader capable of inspiring high-performing teams, passionate about customer service and operational excellence. Package Competitive Executive Salary, Performance-Based Bonus, Company Car or Car Allowance, Pension Scheme, Private Healthcare, Mobile Phone and Laptop, Career Development Opportunities. Success Measures Within the first 12 months, the Head of Operations will be expected to improve OTIF (On-Time In-Full) delivery performance, reduce operational costs through efficiency initiatives, increase warehouse productivity across all sites, improve stock accuracy and inventory management, strengthen health & safety compliance and workplace standards, and develop a consistent operational framework across Birmingham, Bury St Edmunds and Falkirk. This is an excellent opportunity for an ambitious operational leader to play a key role in shaping the future growth and performance of a successful UK tyre wholesale business

Your new company Our client is a well-established housing and support provider that delivers accommodation and support services to people experiencing homelessness across Birmingham. The organisation provides safe, high-quality accommodation and person-centred support to help residents overcome challenges, build independence and move towards long-term housing solutions. Due to continued growth, there is an exciting opportunity for an experienced Service Manager to lead a dispersed homelessness accommodation service, overseeing both operational delivery and a dedicated team supporting vulnerable adults across multiple sites. Your new role As Service Manager, you will take responsibility for the day-to-day management of a homelessness accommodation service operating across Birmingham. Leading a team of approximately 12-17 staff, you will ensure high-quality support is delivered to residents with a range of complex needs, including mental health challenges, substance misuse, offending histories, trauma and previous rough sleeping. You will oversee service performance, housing management, safeguarding, compliance, quality assurance and partnership work, while maintaining excellent relationships with local authorities, commissioners, community safety teams and support agencies. The role will also involve managing referrals, move-ons, voids, risk management, staff development, service audits and continuous improvement initiatives. What you'll need to succeed Previous experience managing homelessness, supported housing or housing-related support services. Proven experience leading and developing teams, including performance management, supervision and staff development. Strong understanding of safeguarding, risk management, ASB management and trauma-informed practice. Experience working with vulnerable adults and managing services supporting individuals with complex needs. Excellent partnership-building skills with local authorities, health services, social care and external stakeholders. Strong organisational skills with the ability to manage multiple priorities across several sites. Knowledge of housing management, compliance, health and safety and service quality standards. A proactive, solutions-focused approach with a commitment to delivering outstanding customer outcomes. What you'll get in return Opportunity to join a respected organisation making a real difference within the homelessness sector. A rewarding leadership role with significant autonomy and influence. Ongoing professional development and training opportunities. Supportive senior leadership team and collaborative working environment. Opportunity to shape service delivery and improve outcomes for vulnerable residents. Salary of up to £32,000 and benefits package. The chance to lead a passionate team committed to transforming lives and creating sustainable housing outcomes. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Annual salary: up to £40,000.00 Supervisor - Voids Location: Birmingham Contract Start Date: 1 July 2026 Contract Type: Full-time, Permanent 42.5 hours per week Salary up to £40,000 + company van and fuel card Join us on our new, exciting contract with Birmingham City Council Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams. About the Role: We are looking for an experienced Void Supervisor to join our team in Birmingham. You will be responsible for overseeing void property works, ensuring homes are turned around efficiently, safely and to a high standard ready for new tenants. This includes managing operatives and subcontractors, coordinating void programmes, carrying out quality inspections, providing technical support and maintaining strong communication with internal teams and stakeholders to meet turnaround targets. With a strong pipeline of work and a commitment to improving social housing standards, this is an excellent opportunity to lead a team that plays a key role in bringing properties back into use. We're looking for someone who is organised, proactive and focused on delivering high-quality outcomes, driving performance and maintaining high levels of customer and client satisfaction. Duties: Supervise delivery of void maintenance works across empty properties Ensure all works are completed safely, efficiently, and to required quality standards Conduct regular site visits to monitor progress, resolve issues, and ensure resident satisfaction Allocate resources and operatives effectively to meet service targets and contractual obligations Manage work schedules and priorities to minimise disruption to residents Ensure full compliance with Health & Safety regulations, COSHH, and company procedures Carry out quality inspections and ensure corrective actions are implemented where necessary Lead and support a team of operatives, providing guidance, coaching, and performance management and productivity dashboards Identify training needs and coordinate development opportunities for team members Enforce HR policies including attendance, conduct, and grievance procedures Monitor and maintain company assets including vehicles, tools, PPE, and van stock Oversee material usage and procurement to ensure cost-effective operations Use system reports to track performance, resource deployment, and asset condition Liaise with client representatives, subcontractors, and suppliers to coordinate service delivery Support contract mobilisation, compliance audits, and service improvement initiatives Assist with budget control, forecasting, and identifying operational efficiencies and potential Gains Provide cover for other supervisors during absence or peak periods Attend toolbox talks, training sessions, and formal company meetings Ensure all activities reflect company values and maintain a professional image at all timesRole Criteria: Previous experience in a Void Supervisor or similar supervisory role within housing or property maintenance Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities Experience delivering planned maintenance in void properties City & Guilds or equivalent in a relevant trade discipline Full, valid UK driving licence Strong understanding of Health & Safety regulations, including COSHH Working knowledge of Schedule of Rates Excellent interpersonal and communication skills Effective people management with the ability to lead, mentor, and develop teams Strong customer focus and commitment to service excellence Problem-solving mindset with a results-driven approach Strong planning and organisational abilities Decisive decision-making under pressure Ability to negotiate and influence across teams and stakeholders IT literate with confident oral and written communication skillsBenefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessionsAll our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Laura Crosby ((url removed)) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply

Assistant Catering Manager Midlands Arts Centre (MAC), Birmingham About the Role We are looking for a hardworking and confident Assistant Catering Manager to join our Catering team at Midlands Arts Centre (MAC). Located in leafy Birmingham, Cannon Hill Park, MAC offers a range of catering and hospitality across the business, including our restaurant KILN, bar and event catering. You'll play a leading key role in creating a memorable customer experience and supporting our team of Shift Leaders and Customer Service Assistants. Please note: hours of work will include evenings and weekends. Job Purpose Lead the day-to-day planning and delivery of an excellent catering and hospitality offer across all areas of the business. Coach and train the team to deliver consistently excellent standards of service whilst remaining compliant with all legal requirements. Lead on stock control and contribute to effective staff rostering. Deputise for the Head of Catering Operations when required. Key Responsibilities Effectively manage and direct the day-to-day delivery of the catering and hospitality offer at MAC, operating within budget and demonstrating flexibility to meet MAC's operational challenges Deliver excellent service, coaching the team in the standards expected to increase customer satisfaction, always putting customer experience at the heart of decisions Positively, confidently and professionally resolve customer complaints as they arise Work collaboratively with the Kitchen Team to monitor quality, constructively raising any issues with the appropriate member of the team Effectively manage stock ordering, control and security, continuously monitoring stock availability, planning for busy periods and ensuring value for money from suppliers Champion the correct and effective use of the EPOS system to ensure Catering Sales are true and accurate Effectively manage own and team rotas and workload to ensure administrative requirements are met, whilst also spending time leading and supporting the team on the floor Support payroll by checking and amending shifts using Rotacloud and authorising overtime Maintain accurate HACCP, COSHH and all other documentation required to keep the operation compliant Control operational costs and identify ways to reduce waste working to department profit margins Support MAC's monthly stock take process to ensure results are accurate Comply with all fire and safety regulations including acting as a Fire Marshall during an evacuation Champion and deliver the standards required to maintain a 5-star EHO rating Support the Head of Catering in the delivery of training and completion of records to ensure compliance to food, licencing and health & safety laws Comply with allergen awareness procedures and laws, maintaining staff training and up to date records Work pro-actively to develop strong and effective relationships with other key teams at MAC, focusing on jointly improving operational planning, quality, delivery and service Support the Head of Catering in the recruitment, training, and appraising of staff Implement MAC's Environmental Policy and consider how this role can contribute to MAC's sustainability goals Promote and ensure the implementation of the equal opportunities, diversity, safeguarding and health & safety policies of MAC Any other duties which may reasonably be required to support cross-organisational needs Person Specification Essential Previous experience as a restaurant manager, assistant manager or hospitality manager in a food and beverage environment Experience of managing and organising teams, staffing, workload and priorities Working knowledge of managing within Health and Safety, Hygiene, Food Safety and Premises Licensing laws Previous experience of an EPOS system, cash handling and cashing up Excellent communication skills, personable and able to inspire a team Problem solver, able to think of solutions or new ways of working Passionate about food and beverage and interested in current trends in the industry Ability to remain calm under pressure and flex own and team's workload as needed Motivated, hardworking and reliable Able to inspire and motivate a team Desirable Food Hygiene Level 3 certificate (MAC can support successful candidates through Food Hygiene training) An interest in a variety of art forms and MAC as a venue and charity Equal Opportunities & Diversity All staff are expected to further, promote, and ensure the implementation of the equal opportunities and diversity policies of MAC. We are committed to creating an inclusive environment where individuals of all backgrounds, identities, and abilities feel valued, respected, and empowered to contribute their best work. We are also committed to ensuring our people are a reflection of the communities we serve. We ensure that our recruitment and promotion processes are fair and open to all. How to Apply Applications can be received at any time until midnight on 1 August 2026. Please be aware that applications will be assessed on a rolling basis and we may close this vacancy before the stated deadline. We strongly advise you to submit your application as early as possible. Shortlisted candidates will be notified of the outcome of their application between the time they submit their application and the application deadline. Interviews to be arranged with short-listed candidates. Ref: (phone number removed)

Logistics Supervisor Location: Cox's Lane - Birmingham Salary: £34,000 - £36,000 per year Vacancy Type: Permanent - Full Time We are currently recruiting for a Logistics Supervisor on the Night Shift at our site in Cradley Heath, Birmingham. In this role you will lead and supervise the night shift loading operations, ensuring all customer orders are picked, loaded, and dispatched safely, accurately, and on time. The role is responsible for driving safety standards, team performance, and operational efficiency within a busy metals warehouse environment The Nights Team includes 4 Drivers who you will oversee and support as well as 3 Warehouse Operatives. The shifts are: Monday- Thursday: 10pm- 6.30am Fridays: 8pm-2am Key Responsibilities Supervise and coordinate the night shift loading team to meet dispatch targets and service levels. Allocate workloads and monitor productivity to ensure efficient order fulfilment. Oversee loading operations using overhead cranes and FLT equipment, ensuring safe handling of various steel and aluminium products. Ensure all loads are compliant, secure, and meet transport/legal requirements. Act as the first point of contact for team members during the shift communicating with external Vendors such as vehicle service centres. Conduct shift briefings, ensuring clear communication of priorities, safety updates, and KPIs. Monitor team performance and provide coaching, support, and training where required. Promote and enforce a strong health & safety culture, including PPE compliance and safe systems of work. Investigate and report incidents, near misses, and operational issues. Liaise with planning, transport, and day shift teams to ensure a smooth handover and continuous workflow. Supervision and support of the Night drivers. Ensure accurate completion of paperwork and system updates. Support continuous improvement initiatives across the site. Skills, Knowledge & Expertise Proven experience in a supervisory position within a distribution warehouse or metal distribution environment Strong understanding of health & safety in a heavy industrial setting Good organisational and problem-solving skills Ability to lead, motivate, and manage a team in a fast-paced environment Strong communication and decision-making skills Desirable Valid overhead crane licence FLT licence (Counterbalance, Combi, or Side-loader) Experience working night shifts in logistics or manufacturing Knowledge of warehouse management systems (SAP) * Knowledge of Transport and Planning Benefits Your benefits with us 25 days holiday + 8 bank holidays + your birthday off Health Cash Plan Company bonus scheme Advantageous pension scheme Learning & Development opportunities Employee high street vouchers & discounts Employee Assistance Programme Occupational health & health surveillance Length of Service Awards Christmas savings scheme Eye care vouchers Wellbeing events Recognition Portal Rewards Portal Company events Company share schemes Christmas Closedown Our Company Values Our company values are the fundamental principles that guide our organization’s actions, culture, and decision-making processes. Our values were created by our employees across all departments in the business and with people at all levels, creating authentic values that make sense to us and demonstrate how we like to work with each other. They serve as the foundation for our company’s identity, shaping how our employees interact with one another, customers, and the broader community. To Apply If you feel you are a suitable candidate and would like to work for thyssenkrupp Materials UK, please click apply to be redirected to their website to complete your application

About The RoleBirmingham Children's Trust is going from strength to strength. We are the largest provider of family support and social care services for children, young people and families in the UK and Europe. Our goal is to become a centre of excellence in both social care and family support. By choosing to work for us, you will be part of a supportive, dynamic service contributing to our service improvement journey to 'Outstanding'.This is an exciting opportunity within our Business Support Service for a passionate and self-motivated Team Leader to lead our redesigned Vulnerable Young People's Service, which includes: Family Group Conferencing, Edge of Care, Southwark, Life Long Links and Domestic Abuse. As a Team Leader you will have a pivotal role in supporting the smooth and efficient delivery of all aspects of our services and work closely with others in the Business Support Services team.This post sits without our Help & Protection Business Support Service and you will work closely with 8 other team leaders in this service as well as the wide Team Leader cohort within Birmingham Children's TrustAbout the TeamThe primary function of the role is to lead a team of Business Support staff who provide support to Social Care Staff. The team work closely with our Practice colleagues to ensure data is up to date and that our care system Eclipse reflects accurate and timely information about Children and Families.About YouYou will be a 'can-do' person, who is passionate about high quality service delivery and performance. You will be able to work effectively within a dedicated team environment, be customer focused and able to deliver the role with a flexible forward-thinking and creative approach.You will have a critical role in the effective day to day running of the Business Support Service for the Vulnerable Young People service, you will have the experience of change and stakeholder management; possess outstanding leadership and management skills, be well organised, creative and innovative in your thinking and approach. You will have the skills and confidence to set work and meet tight deadlines; be articulate and proactive.You will be able to set clear expectations and be experienced at motivating and delegating to a team.What you can expect from us:• Being part of a positive, supportive, 'can-do' service and wider Trust• We are a forward thinking, innovative organisation, proactive in delivering the most optimum services for our children, young people and wider local community• Career development opportunities• Opportunities to contribute to our service improvement journey• A full leadership training package will be offered along with regular development discussionsAnd some of the benefits of working for us, click HERE for more about our offer• Hybrid model of remote working with 2 days per week in the office to suit your work/life balance• 30 days holiday on joining, plus bank holidays. This increases to 32 days after five years' service, and then 34 days after ten years' service• Generous contributory pension schemeFor further details please contact Janey Hodgetts, Business Support Manager - j aney.hodgetts @birminghamchildrenstrust.co.uk , 07510 370203.About YouAbout UsHelp us to change children and young people's lives !At Birmingham Children's Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.Why Join Us?• Impactful Work - be part of a team that makes a real difference in the lives of the city's most vulnerable children.• Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.• Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.• Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.Our ValuesWe approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.Join us and together, we can create a brighter future for all.SafeguardingAt Birmingham Children's Trust, we are committed to safeguarding and promoting the welfare of children and young people.Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people.We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence.Please note that we reserve the right to close the job early should we reach the required number of applications, therefore please ensure you submit your application and supporting statement early to avoid any disappointment.TPBN1_UKTJ

Fixed Wire Service Manager- MidlandsAre you an experienced leader with a strong technical background in electrical fixed wire testing? Do you thrive on motivating teams, driving performance, and ensuring the highest standards of safety and service? If so, wed love to hear from you.As a Fixed Wire Service Manager with phs Compliance , you will: Manage and monitor engineer activity, ensuring productivity targets and SLA compliance.Process PDA timesheets, verify site times, and oversee correct PDA usage.Monitor customer portal usage and address discrepancies in overtime and travel time submissions.Promote safe driving standards, review vehicle usage, and investigate poor driving practices.Manage employee absence, holidays, and sickness (short and long term).Conduct onsite audits (H&S, vehicle, technical) and provide training/support where needed.Oversee onboarding of new starters and probation reviews, ensuring leaver processes are followed.Champion diversity and inclusion across the workforce.Were looking for someone who brings: Excellent technical knowledge of electrical testing and compliance services.Strong leadership skills to inspire and motivate teams.Logical decision-making ability and sound judgment.A solid understanding of Health & Safety in the workplace.Confident communication skills with clients and colleagues at all levels.In return for your commitment, youll receive: A Competitive salary with potential overtime (evenings/weekends).23 days holiday (Plus bank holidays)Pension scheme.Fully maintained company vehicle (available for private use).Laptop, and company phone.All parking fees and work-related expenses covered.Technical support from our internal team.Access to PHS Perks (discounts, wellbeing helpline, online GP, and more).Ongoing career development opportunities.Qualifications & Experience required for Fixed Wire Service Manager : NVQ Level 3 or City & Guilds 2360/2330 Part 1 & 2 (or equivalent Level 3 SQV).City & Guilds 18th Edition qualification.AM2City & Guilds 2391/2394 & 2395.IOSH Managing Safely (or willingness to achieve).Relevant industry qualifications.Level 3 management qualification (or willingness to work towards).Valid UK manual driving licence with 6 points or lessMinimum 2 years experience managing a field team.Flexibility to work 40 hours per week, including evenings.Experience in electrical testing environments .About PHS GroupFounded in 1963, PHS Group is the UKs leading provider of hygiene and compliance services, operating across the UK, Spain, and Ireland. With over 120,000 customers and 300,000 locations, we deliver trusted services across multiple specialist businesses including Washrooms, Healthcare, Floorcare, Greenleaf, Besafe, Wastekit, and Compliance.PHS Compliance supports over 2,000 UK and Irish businesses with electrical testing, installation, and asset management. With over 400 engineers nationwide, we are one of the few UK companies accredited to UKAS 17020 inspection body standards.At PHS, we value Ownership, Teamwork, Innovation, Integrity, Performance, and Expertise . We pride ourselves on diversity and inclusion, ensuring every employee can bring their true selves to work.Join UsIf youre ready to take the next step in your career and lead a team that delivers excellence in electrical compliance, apply today and become part of a company that puts people at the heart of its products.TPBN1_UKTJ

Job Title: Business Systems Advisor - 12 Month FTCReports to: General ManagerLocation: NECSector: Levy UK&IOverview:Levy is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.In the UK and Ireland, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Excel London, The O2, Wimbledon, Twickenham, Aviva Stadium, Tottenham Hotspur, Aston Villa and Scottish Event Campus (SEC).As part of our growth strategy, we have expanded into Europe, operating multiple venues in the Netherlands and Germany, including the iconic Johan Cruyff Arena in Amsterdam and the Uber Arena in Berlin. Our ambition is continued growth across the UK and continental Europe.At the core of what we do is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating bespoke legendary experiences at our venues. Beyond the plate, we are valued by our clients as visionary venue partners, providing a range of partnership lead solutions that enhance the experience of fans and guests within the venues that we operate.With a focus on data and insights, we initiate and deliver change through our design and build teams, whilst providing additional commercial benefits through other channel brands, such as Lyvera, Keith Prowse. KERB, Peppermint and Levy Merchandise.Focused on 'doing the right thing' for our people and the planet. sustainability, wellbeing, diversity, and inclusion are at the heart of what we do.We have a commitment to significantly reducing our carbon impact, are official partners of Paralympics GB, and are proud to pay all our team members at least the Real Living or London Living Wage.ROLE PURPOSE:Act as the first point of contact for Business Systems support across Group venues, providing confident day-to-day system assistance, administration, and data handling. Maintain core systems to enable accurate management information and efficient operations, ensuring sensitive personal data is handled securely and in line with policyKEY RESPONSIBILTIES:Support & Incident ManagementServe as first-line support for system queries; triage, resolve, or escalate issues promptly while maintaining clear communications with stakeholders.Provide user guidance on system use; contribute to howto notes and quick guides.Systems AdministrationMaintain and configure core business systems under the direction of the Manager to ensure reliability and quality outputs.Produce regular management information to aid and improve operational activity.Data Protection & GovernanceHandle sensitive personal data in secure environments in accordance with company policies and procedures.Operational SupportComplete refunds and reporting across payment systems; keep accurate records.Provide stocktake process and administrative support to operational teams.Administration & DeliveryManage day-to-day administrative requirements and support delivery of departmental standards and deadlines.SKILLS AND EXPERIENCE• High level of computer literacy with Microsoft Office and business systems.• Strong organisation and time management; proactive, flexible, and able to self-manage.• Excellent customer care and teamwork; confident written and verbal communicator with discretion.• Applies knowledge to a variety of standard day-to-day activities, knowing when to refer to others; accountable for individual results and impact on the work group.• Interprets client needs and offers assistance on standard practical issues; understands key business practices related to own area.There is a requirement to be flexible, due to the needs of the business you will be required to work occasional weekends and eveningsPERSON SPECFICATION:Computer literate to high level with Microsoft Office & other systemsExperience of maintaining and configuring systemsThere is a requirement to be flexible, due to the needs of the business you will be required to work occasional weekends and eveningsExcellent attention to detail whilst working at pace •Experience of producing high quality management information •Good time management and organisational skills, with a proactive and flexible approach.Able to self-manageDemonstrates excellent customer care and team working skills •Good communicator, both written and verbal to all levels - with ability to exercise discretion when required. •Experience of delivery day-to-day systems trainingTPBN1_UKTJ

We're looking for an experienced Team Leader to oversee ESEL (Electronic Shelf Edge Label) installation projects across retail and supermarket sites. This hands-on role combines team leadership, installation expertise, customer liaison, and project administration to ensure projects are delivered safely, efficiently, and to a high standard. Key Responsibilities Lead and supervise installation teams on-site. Allocate workloads and monitor project progress. Ensure installation quality standards are achieved. Train and support installers where required. Conduct quality checks and resolve issues. Act as the main point of contact for store management. Complete daily reporting and site documentation. Promote safe working practices at all times. Essential Requirements Previous team leadership or supervisory experience. Strong organisational and communication skills. Ability to motivate and manage teams. Good customer service and administration skills. Excellent attention to detail and ability to work under pressure. Desirable Experience Retail fit-outs or shop fitting. Field-based team leadership. Merchandising management. ESEL installation projects. Ideal for: Retail Installation Supervisors, Merchandising Managers, Shop Fitting Team Leaders, and Project Supervisors looking to take the next step in their career. Rate: £240-£260 per day (outside IR35) Contract: Project-based / Contract opportunities available Location: Various retail and supermarket sites across the UK Any reimbursement of mileage, travel, accommodation, or other business expenses is subject to the requirements, budget, and approval process of the individual project. Expenses are not guaranteed and will be agreed prior to assignment where applicable. Apply today to join our growing ESEL deployment team

Senior Operations Manager (QSR) £60,000 – £65,000 + Car Allowance Midlands / Travel to other sites Help Build One of the UK's Most Exciting Emerging QSR Brands Some operational roles are about maintaining standards - This isn't one of them. Must have experience in Quick Service Restaurants (QSR) Fast Food Food Delivery Branded Restaurant Groups High-Volume Casual Dining Multi-Site Hospitality Operations Foodservice & Grab-and-Go Concepts Ballantine Recruitment has been exclusively appointed to identify a Senior Operations Manager for a fast-growing, founder-led QSR business that is already making a significant impact within the UK market. Following an exceptional launch, opening sales are already exceeding expectations by more than 50%, with ambitious expansion plans firmly underway. This is a rare opportunity to join a business at exactly the right stage of its journey, working directly alongside the founders to help build the operational platform for future growth. If you're looking for a role where you can genuinely influence the direction of a business, this could be exactly what you've been waiting for. The Opportunity As Senior Operations Manager, you'll become a key member of the leadership team, working directly alongside the founders to support the continued growth and operational success of the business. This is a highly visible role with genuine influence, responsibility and long-term progression. You'll play a pivotal role in driving operational excellence, developing scalable systems, supporting future expansion and helping shape the next chapter of the business. Key Responsibilities Lead operational performance across multiple locations. Drive consistency in customer service, food quality and operational standards. Support, coach and develop Store Managers and operational teams. Take ownership of operational KPIs and site performance. Manage P&L performance and identify opportunities to improve profitability. Implement operational systems, processes and best practice. Ensure compliance across food safety, hygiene and company standards. Support future site openings and expansion projects. Work closely with the founders on operational strategy and long-term growth. Who We're Looking For We're looking to speak with ambitious operational leaders who have built their careers within structured, high-volume hospitality, QSR, foodservice or multi-site restaurant environments. You'll bring: Proven multi-site operational leadership experience. Strong commercial awareness with P&L responsibility. Experience leading high-performing operational teams. Excellent coaching and people development skills. Strong operational discipline and attention to detail. The ability to thrive within a fast-paced, growing business. A hands-on leadership style with the ambition to build something exceptional. Why Join This Business? This isn't simply another Operations Manager role. It's an opportunity to join an ambitious business at a pivotal stage of its growth journey. You'll benefit from: Working directly alongside the founders. Genuine influence over the future direction of the business. A fast-growing organisation with ambitious expansion plans. The opportunity to build scalable systems and operational excellence. Long-term leadership progression. A business already outperforming expectations. Package £60,000 – £65,000 Basic Salary + Car Allowance Leadership Development Opportunity Long-Term Career Progression *Midlands About Ballantine Recruitment Ballantine Recruitment is a specialist search and talent partner supporting ambitious businesses across the Food & Drink, Hospitality, Manufacturing, Engineering and Commercial sectors throughout the UK. We specialise in identifying and securing exceptional operational, leadership and executive talent through targeted search, market expertise and an extensive professional network. Apply If you're an experienced operational leader looking to become part of an ambitious growth story, we'd love to hear from you. For a confidential discussion regarding this opportunity, please contact: Ballantine Recruitment

A leading facilities management provider is looking for a Shift Assistant Estate Manager to join their team in the West Midlands. This is an excellent opportunity to combine your technical expertise with leadership, managing a multidisciplinary engineering team responsible for delivering planned and reactive maintenance across a large, complex site. Working alongside the Technical Services Managers, you'll help deliver statutory compliant Hard FM and lifecycle services while ensuring maintenance activities are completed safely, efficiently and to agreed service levels. The Role As the Shift Assistant Estate Manager, you will: Lead and develop a multidisciplinary team of 7 engineers and maintenance professionals, including Electrical, Mechanical, Fabric and Maintenance Assistants. Manage the day-to-day delivery of planned preventative maintenance (PPMs), corrective maintenance and reactive works. Ensure engineering activities are delivered in line with contractual service level agreements (SLAs), statutory compliance requirements and health & safety standards. Work collaboratively with fellow Assistant Estate Managers and Technical Services Managers to provide a seamless engineering service. Plan workloads, allocate resources and ensure effective cover for annual leave, sickness and emergency situations. Act as the escalation point for operational and technical issues. Spend approximately 80% of your time managing operations and 20% providing hands-on technical support where required. Deliver toolbox talks, coaching and technical training to develop team capability. Carry out regular one-to-one meetings, performance reviews and employee appraisals. Promote a positive culture focused on safety, customer service and continuous improvement. About You We're keen to hear from candidates with either an Electrical or Mechanical background who have experience leading engineering teams within facilities management or a similar maintenance environment. Electrical applicants should hold: A recognised Electrical Installation qualification. AM2. 18th Edition Wiring Regulations. Relevant City & Guilds, EAL or NVQ Level 3 Electrical qualifications. Mechanical applicants should hold: City & Guilds Mechanical Engineering Level 2 & 3, or City & Guilds Pipefitting & Plumbing Level 2 & 3, or City & Guilds Plumbing Level 2 & 3, or an equivalent recognised mechanical qualification. You'll also bring: Previous management or supervisory experience within an engineering environment. Strong knowledge of planned preventative and reactive maintenance. Excellent organisational skills with the ability to prioritise workloads and meet demanding SLAs. Strong leadership and communication skills with experience managing multidisciplinary teams. A proactive approach to problem solving and continuous improvement. A full UK driving licence. The ability to successfully pass a DBS Standard Check. Shift Pattern This is a permanent, full-time position working 39.375 hours per week on the following rotating shift pattern: 2 Days: 7:00am - 7:00pm 2 Nights: 7:00pm - 7:00am 4 Days Off This is a static site-based role, so no company vehicle is provided. What's in it for You? On offer is a competitive salary of £44,000 - £50,000, plus a 22% shift allowance, alongside an excellent benefits package including: 24 days annual leave, increasing with service Life assurance worth 1.5x annual salary Employee discount schemes with major retailers Gym membership discounts Cycle to Work scheme Holiday purchase scheme Two paid Corporate Social Responsibility days each year Ongoing professional development and training opportunities Employee Referral Rewards Scheme Employee Assistance Programme and wellbeing support Access to employee networks and development programmes Apply Now If you're an experienced Mechanical or Electrical Engineering Supervisor, Team Leader or Manager looking to progress into a leadership role with a leading facilities management business, we'd love to hear from you. Click Apply Now to submit your CV to Cecilia Sheehan. Interviews are taking place now, so don't miss this opportunity

Platinum Travel Recruitment are collaborating with a fabulous forward thinking travel company who are now seeking an experienced Travel Operations Manager, based in either the Birmingham or Peterborough office. This is an exciting and varied role, ideal for an operations manager from a tour operator background, seeing a rewarding career. The Travel Operations Manager shall lead, manage and optimise the day-to-day operational performance of the business, with sales delivery, operational efficiency, after-sales service and ticketing accuracy. The Operations Manager is responsible for driving sales performance, maximising conversion, managing departmental KPIs, and ensuring high standards across the full customer lifecycle — from initial enquiry through to post-sale support and ticketing. Travel Operations Manager – Essential Requirements Operational management experience within a tour operator is imperative. Strong commercial and sales-driven leadership. Proven experience managing performance in a call-centre environment. Excellent decision-making and problem-solving ability, including under pressure. Ability to coach, motivate and hold managers accountable. Strong planning, prioritisation and time management. High attention to detail and process discipline. Influential leadership and stakeholder management. Training, coaching and development capability. Travel Operations Manager Duties: Own and drive overall sales performance across the Sales Department. Monitor sales KPIs, ensuring targets are met or exceeded. Work closely with Sales Managers to motivate teams, manage incentives and improve engagement. Ensure sales messaging, offers and promotions are clearly communicated and consistently applied. Conduct regular operational checks to ensure service levels, productivity and quality standards are achieved. Implement, maintain and continuously improve operational procedures and best practice processes. Oversee ticketing and processing accuracy, timeliness and compliance. Monitor queues, backlogs and SLA adherence across after-sales and ticketing functions. Work with managers to identify training needs and improve operational capability. * Ensure all departmental managers conduct regular one-to-one reviews with their teams. Many benefits are on offer including sick pay, holidays, travel perks, career growth, varied role, training sessions, supportive team, salary negotiable depending on experience, high spec offices, plus many more perks. Come and join our clients fabulous team and take your travel career into new heights

Contact Centre Manager - Birmingham £40,000 annual salary Excellent opportunity to develop your career! 8:30am - 5.30pm (Monday - Friday) Are you an inspiring leader with a passion for driving sales success and enhancing customer experiences? If so, we invite you to bring your talents to our client, a dynamic organisation in the utilities sector. We're looking for a dedicated Contact Centre Manager to lead a vibrant contact centre team in Birmingham! What You'll Do: As our Contact Centre Manager, you'll take charge of the day-to-day operations of a busy contact centre, overseeing both inbound and outbound sales. Your leadership will ensure that every order is processed accurately and that our customers receive exceptional service with minimal wait times. Key responsibilities include: Team Leadership: Lead a diverse team of 17, including Sales Advisors, Team Leaders, and a Supervisor. Sales & Performance: Own and deliver on sales targets, revenue goals, and key performance indicators (KPIs). Customer Relations: Build strong, lasting relationships with our customers by understanding and addressing their needs. Operational Excellence: Oversee all aspects of contact centre operations, ensuring high service levels and efficient issue resolution. What We're Looking For: A Contact Centre Manager who is not just a number-cruncher but a motivator! If you thrive in a fast-paced environment and can inspire your team to achieve greatness, you'll be a perfect fit. Here are the key skills and experiences we're seeking: Proven experience in call centre, sales, or customer service management with a hands-on approach. Strong leadership, motivational, and organizational skills. Excellent communication and interpersonal abilities. A knack for problem-solving and decision-making.Why Join our Client? This is more than just a job; it's an opportunity to lead a high-performing sales team and make a tangible impact to their customers. You'll enjoy: A permanent contract with competitive benefits. A vibrant, supportive work environment where your contributions truly matter. Opportunities for professional development and career growth.Success in This Role Looks Like: Consistent achievement of sales and revenue targets. Enhanced conversion rates and improved customer retention. A high-performing, engaged sales team that feels valued and motivated. Streamlined, responsive contact centre operations that exceed customer expectations.Ready to Make Your Mark? If you're enthusiastic about driving sales success and want to lead a talented team in a thriving sector, we want to hear from you! Apply now to join our client as a Contact Centre Manager and help shape the future of their customer engagement! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website