Customer facing jobs in United Kingdom - Page 2

White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Machine Learning About this role We’re on a mission to transform the way we use data and AI to service our customers and drive efficiency across the business. Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex ML and AI challenges and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful ML/AI and Gen AI solutions that meet real customer needs. What You'll Do • Own and drive the ML/AI technical strategy for UK use cases, spanning multiple teams and influencing the overall technical direction for AI adoption, • Lead and coordinate ML engineering efforts across multiple teams, ensuring alignment with broader business objectives, enterprise platform capabilities, and technology strategy, • Provide technical consultancy to teams delivering AI use cases, guiding architectural decisions, solution design, and effective use of enterprise ML/AI platforms and capabilities, • Proactively identify emerging ML/AI patterns, define and evangelise best practices, and establish reusable approaches that enhance delivery of AI use cases across the business, • Drive MLOps standards and practices across teams, including CI/CD for models, automated testing, monitoring, and deployment pipelines, • Collaborate with enterprise platform and data science teams, contributing to platform capabilities where appropriate and partnering on use case delivery, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, data science teams, and enterprise platform partners, • Represent Capital One in external ML/AI technical forums, contributing to industry discussions, • Develop and advocate for strategies to proactively manage technical debt across ML/AI systems, • Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for • Deep expertise in Python and ML engineering, • Deep expertise in ML/AI systems design, MLOps, and cloud-native architectures, • Track record of leading ML/AI technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Experience with ML frameworks (PyTorch, TensorFlow, scikit-learn) and Gen AI/Agentic frameworks (LangGraph, LangChain, VectorDBs, RAG), • Understanding of responsible AI practices, including guardrails, hallucination mitigation, and output quality management for AI systems, • Experience designing and scaling low-latency, customer-facing ML/AI architectures, • Proven experience setting a multi-team ML/AI technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving ML engineering standards and best practices across organisations, • Deep understanding of the full ML/AI development lifecycle, including model serving, data pipelines, and Gen AI systems, • Experience leveraging enterprise platforms to deliver business use cases at scale, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate ML/AI concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you • Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront - to provide LGBTQ+ support for all associates, • Mind Your Mind - signposting support and promoting positive mental wellbeing for all, • Women in Tech - promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

The Opportunity: As the Network Engineer, you will be a part of a team of network experts, managing the network delivery to completion and ensure hand-off to necessary support teams. You will administer aspects of large-scale projects and engineers, tests, documents, and deploys network infrastructure solutions. You will manage technical aspects of assigned projects, including planning and resolving issues. You will work independently to provide technical solutions to solve complex challenges for both IT-facing and business-facing customers. You will also ensure the successful implementation of technology projects by working with Solutions Architecture, Operations, information security, and other departments. You will report to the AVP of Network Infrastructure. The Day-to-Day: • Partner with Engineering to help implement proposed solutions for networking, • Provide and help to maintain documentation given to operations team to populate within confluence site, • Manage the Infrastructure environment with service oriented approach and efficient delivery to meet the customer needs, requirements and their service expectations, • Work with engineering to gauge the effectiveness of existing infrastructure systems; develop strategies for improving or further using these systems, • Manage the efficient daily operations and maintenance of the IT services with best practices, automation and orchestration capabilities and ensure effectiveness of the service, • Take end-to-end ownership to prevent and solve network issues, anticipate and avoid problems and in taking actions and optimizations, • Identify the areas for improvements and lead the effort in standardising processes, streamlining and making processes simple, • Provide technical escalation point for production support during normal business and off-hours Your Qualifications: • 2+ years' experience in Network Engineering, • Experience analysing new products and making recommendations for implementation, • Experience in data centre relocations, • Azure fundamentals (AZ900) and AZ700 Azure networking fluency, • Practical experience using Terraform to manage at scale, • Knowledge of Cisco routing and switching technologies, • Experience with WAN, Campus, Data Centre, Wireless, and networks at an enterprise scale, • Experience with Cisco SD-WAN technologies Viptela and Meraki, • Experience with firewalls and VPN devices, • Solid knowledge of infrastructure systems including compute, OS, hypervisor, network, storage, database and security, • Experience with load balancers Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians. It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents, • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays, • Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees, • $10,000* fertility, hormonal health and family-forming benefit, • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions, • Gym subsidy of up to £50 per month, • Employee Assistance Program and other emotional wellbeing services, • A collaborative working environment that practises ongoing training, educational support and employee appreciation events, • This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. *Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

Commissioning EngineerNortholt / London & Southeast Sites£45,000£50,000 DOE + Company Van + Fuel Card + HealthcareAre you an experienced Life Safety/Fire Alarm Commissioning Engineer looking to join a well-established and growing business working on high-profile residential and commercial projects across London and the Southeast?We are a long-standing family-run business specialising in Security, Fire, Door Entry, Access Control and Data System solutions for high-rise developments, new builds and occupied residential sites. Due to continued growth, we are looking for a proactive and technically skilled engineer to join our commissioning team.This is a field-based role offering excellent long-term stability, varied projects, a supportive team environment, and the opportunity to work with leading security technologies and manufacturers.What is on OfferSalary up to £50,000 DOECompany van & fuel cardTools, uniform & equipment providedComprehensive private healthcare20 days holiday + bank holidays + birthday offAdditional holiday entitlement with service (up to 25 days)Monthly company lunchesQuarterly company eventsSupportive and collaborative working environmentLong-term career progression opportunitiesWhat you will be doing as a Life Safety/Fire Alarm Commissioning Engineer:Commission and configure Fire Alarm, Evacuation Alert and emergency voice communication and toilet alarm systems and associated solutions.Perform system testing, fault finding, and troubleshooting to ensure optimal performance.Interpret technical drawings, schematics, and specifications.Ensure all systems are installed and commissioned in line with industry standards and client requirements.Work closely with installation teams, project managers, and clients during project delivery.Provide on-site and remote technical support where required.Deliver system training and handover documentation to clients.Maintain accurate records of commissioning activities and system configurations.Ensure compliance with health & safety regulations at all timesAdhoc duties as requiredSystems & TechnologiesYou will ideally have experience working with some of the following:Fire AlarmEvacuation AlertEmergency Voice CommunicationToilet Alarm systemsIntegrated Life Safety SystemsManufacturers may include:AdvancedApolloC-TecMorleyWhat we are looking for to be our Commissioning Engineer: Proven experience as a Commissioning Engineer within the Life Safety IndustryStrong experience with leading fire alarm systemsAbility to diagnose and resolve technical faults efficientlyStrong communication and customer-facing skillsFull UK driving licenceExperience with fire alarms, life safety is essential.Working HoursMonday to Friday8:00am 5:00pmField-based across London and the Southeast with occasional visits to the Northolt office.Apply NowIf you are a motivated Commissioning Engineer looking for your next opportunity within a growing and respected business, we would love to hear from you.Apply today to find out more.TPBN1_UKTJ

Customer Success Lead\n (Up to £75,000) The Company\n My client is an innovative AI SaaS business operating within the PropTech sector. \n Its platform helps property managers, letting agents and residential operators automate many of the operational tasks that traditionally consume significant amounts of time, including customer communications, maintenance coordination, compliance workflows and day-to-day property management. \n Following a successful launch with a number of pilot customers, the business is entering an exciting growth phase and is looking for its first senior Customer Success hire to build and scale the function. \n Working closely with the founders and senior leadership team, you'll have the opportunity to shape how Customer Success operates as the company grows, while helping deliver an AI platform that is transforming property operations. The Role\n Reporting directly into the founders, this is a highly visible role sitting at the intersection of Customer Success, Product, Operations and AI. \n You will take ownership of the entire customer lifecycle, from onboarding and implementation through to adoption, retention and expansion. A key part of the role will be converting pilot customers into long-term paying clients, whilst building scalable Customer Success processes that allow the business to grow efficiently. \n This is not a traditional relationship management role. The successful candidate will be technically minded, comfortable working with AI tools and automation, and able to troubleshoot operational and technical issues before escalating them to Engineering. \n This role is based full-time in the Victoria office (5 days per week). Responsibilities include:\n\n • \n Owning the end-to-end onboarding process from sales handover through to customer go-live \n • \n Managing enterprise customer relationships, driving product adoption, retention and long-term account growth \n • \n Converting pilot customers into paying clients whilst ensuring minimal churn \n • \n Designing and implementing AI-powered workflows and automations that improve Customer Success efficiency and scalability \n • \n Acting as the senior escalation point for customer issues, identifying whether problems stem from configuration, data quality, user error or product functionality \n • \n Monitoring customer health through performance metrics, identifying risks and proactively improving adoption \n • \n Working closely with Product and Engineering to translate customer feedback into platform enhancements and future roadmap priorities \n • \n Supporting the rollout of new features, modules and platform functionality across the customer base \n • \n Building scalable Customer Success processes, reporting frameworks and operational best practice as the company grows \n\n This is a high-impact role offering genuine ownership and the opportunity to build the Customer Success function within a fast-growing AI PropTech business. You\n\n • \n 3+ years' experience within Customer Success, Technical Account Management, Solutions Engineering or a similar client-facing SaaS environment \n • \n Proven experience managing enterprise or high-value B2B customer relationships \n • \n Experience driving customer adoption, retention and commercial growth \n • \n Ideally have worked within PropTech, property management software, AI SaaS or another workflow-based software platform \n • \n Comfortable discussing APIs, integrations, data imports, automation and technical workflows \n • \n Experience building or deploying AI tools, workflows or automations to improve operational efficiency \n • \n Strong troubleshooting and analytical skills with the ability to diagnose technical issues independently \n • \n Excellent stakeholder management and communication skills, able to translate technical concepts into simple customer-focused solutions \n • \n Comfortable working within a fast-paced startup environment where processes are continually evolving \n\n 5 days per week in Central London office. Apply Now\n Jack Fitzpatrick \n Senior Recruitment Consultant - Media & Ad Tech \n Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. \n Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. \n If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.

Application Support Engineer \n London Hybrid \n We are working with a fast-growing technology business looking for a Technical Application Support Engineer to support complex software deployments within live customer environments. \n This is an excellent opportunity for someone who enjoys investigating technical problems, working with live systems, and supporting software that has a real-world operational impact. \n This is not a traditional helpdesk or ticket-routing role. You will be responsible for the technical health of active customer deployments, proactively monitoring live systems, investigating anomalies, resolving technical issues, and helping ensure deployments continue to deliver measurable value. \n The role would suit someone who enjoys working across software, data, integrations, telemetry and customer-facing technical support. \n The Role \n You will work closely with Customer Success, Engineering and Data teams to monitor active deployments, identify issues before they impact customers, and provide clear technical insight into system performance. \n Responsibilities will include: \n\n • Monitoring live customer deployments, including uptime, system behaviour, performance and SLA compliance\n, • Investigating anomalies using logs, metrics, telemetry and operational data\n, • Diagnosing issues across data ingestion, integrations, connectivity, software deployments and system outputs\n, • Acting as a technical point of contact for deployment-related issues\n, • Resolving issues where possible or escalating to technical teams with clear diagnostic evidence\n, • Producing concise technical summaries for internal teams and customers\n, • Supporting customer reporting, monthly reviews and service reviews\n, • Carrying out root cause analysis on incidents and recurring issues\n, • Creating and maintaining runbooks, diagnostic guides and knowledge base documentation\n, • Identifying opportunities to improve reliability, monitoring and support processes\n\n Experience Required \n The successful candidate will ideally have: \n\n • 2–5 years’ experience in application support, technical support, software support, operations or engineering support\n, • Experience supporting software deployed into customer or operational environments\n, • Strong troubleshooting skills across interconnected systems\n, • Experience analysing logs, metrics, telemetry or time-series data\n, • Familiarity with SQL, JSON, Python, Excel or similar tools\n, • Strong written communication skills and confidence dealing with customers\n, • Ability to work autonomously and know when to escalate issues\n, • Familiarity with tools such as Jira, Confluence and Microsoft Teams\n\n Useful Background \n Any exposure to the following would be beneficial: \n\n • Application support or software support within complex customer environments\n, • Implementation support, deployment support or technical operations\n, • Monitoring, observability, telemetry or infrastructure tooling\n, • Linux, Docker, cloud infrastructure or scripting\n, • IoT, operational systems, data platforms or analytics-led software\n\n

BMW VEHICLE TECHNICIAN. \n Earn up to £60,000 OTE per annum with uncapped earning potential. Plus, get paid overtime for working on Saturdays! \n WHY WORK FOR HEDIN AUTOMOTIVE BMW & MINI \n Join the Hedin Automotive workshop team as a Vehicle Technician and work with an expert friendly team across the full range of BMW and MINI vehicles. You’ll use cutting-edge diagnostic tools, manufacturer-approved technology, and receive bespoke training at the BMW UK Training Academy to continually develop your technical knowledge and skills. \n BENEFITS. \n Hedin Automotive values our employees and invests in personal development and training. In addition, we offer a wide range of market-leading benefits to all our colleagues. \n · 31 days of annual leave (including bank holidays) with long-service awards and enhanced holiday entitlement \n · Discount schemes with popular retailers – helping you save more \n · Employee Car Ownership Schemes – available for you and your family \n · Employee Assistance Programme – 24/7 wellbeing support with access to health professionals \n · Private healthcare access – prioritising your health and prosperity \n · Pension scheme and life assurance – confidence in your future \n · Referral bonus – earn when you refer a friend to join the team \n Why not take a moment to view all our benefits and see what our employees love about working at Hedin Automotive by visiting our \n THE MAIN DUTIES OF THE ROLE INCLUDE: \n · Diagnosing, repairing, and maintaining vehicles to BMW/MINI UK standards \n · Performing high-quality vehicle maintenance and repairs following manufacturer guidelines. Ensuring every vehicle is safe, reliable, and performing at its best. \n · Conducting thorough inspections of vehicle components to assess wear, damage, or required replacements \n · Meeting productivity and quality targets \n · Advising on additional repair needs and providing expert technical guidance to customers when required \n · Communicating clearly and professionally with customers through video health checks and CitNows \n · Staying updated on technical information and BMW/MINI innovations \n · Road testing vehicles when required \n YOUR PROFILE. \n · IMI Level 3 Motor Vehicle qualification (or equivalent) \n · Experience in a main dealer or reputable service/repair environment (BMW/MINI preferred) \n · Strong background in complex repairs and maintenance \n · Eligible to work in the UK with a clean UK driving licence (min. 1 year) \n ABOUT US. \n Hedin Automotive is a well-established BMW & MINI franchise with state-of-the-art centres across North London, East London, and Kent. \n As part of Hedin Mobility Group—one of the world's leading private automotive retail and aftermarket services providers we are dedicated to excellence in everything we do. Whether in customer-facing roles or the workshop, our incredible teams are passionate about making Hedin Automotive a seamless, enjoyable place to do business. We strive to create great experiences through a team that genuinely cares about our customers. \n Click apply today and take the first step towards a rewarding career in the automotive industry. \n \n

Noble Recruiting have a wonderful opportunity for a friendly Client of ours in Essex and they are seeking an experienced BEMS Engineer for a new position within their team with company growth!!! \n\n • Full time, Permanent position\n, • Secure opportunity / Company Vehicle / Mobile / Credit card provided\n, • Salary: £45,000 to £65,000 per annum DOE\n, • Benefits detailed at interview stage with Noble Recruiting\n\n Job Summary: \n We are seeking a skilled Building Energy Management System Controls Engineer to join our Client's team. The ideal candidate will be responsible for carrying out installs, commissions, system servicing, remedials and maintain current contracts. \n This position requires substantial proactive field-based customer facing activity, focusing on quality, customer relationships and service delivery. \n \n Duties: \n General duties will consist of (but not limited to) : \n\n • Carrying out BEMS system servicing/call outs/remedials.\n, • Carrying out BEMS system commissioning.\n, • Light BEMS installation/retrofit small works.\n, • Graphical & software builds/amendments/alterations.\n, • Contracts - predominantly London and home counties with occasional travelling further afield.\n, • Travel to client sites - You will be required to offer clients opportunities for any upgrades or improvements to the control systems, delivering a fantastic and professional service to both new and existing clients.\n\n What we are looking for: \n\n • Recent experience working within BEMS.\n, • Full UK driving licence.\n, • Able to work both independently and as part of a team.\n, • Confident working with TREND system is essential.\n, • Knowledge of Tridium / Siemens / Distech is an advantage.\n, • A commitment to maintaining high standards of quality and safety in the workplace.\n, • A flare and passion for the BEMS industry.\n\n You will be a highly skilled, commercially aware individual who is committed to producing a high standard of work. You will be passionate about consistently delivering an excellent customer experience. You will need a flexible approach to your work and be adaptable in new ways of working to have a 'can do' attitude, whilst always providing excellent customer care skills as well as taking pride in the quality of your work at all times. \n \n If you are an enthusiastic individual looking for an opportunity to grow within a supportive environment, we encourage you to apply for the position today! \n \n \n Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website. \n Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.

\n Senior Revenue Controller \n Hybrid (3:2) | Elite 3E | Reports to Revenue Manager \n \n The firm is seeking an experienced Senior Revenue Controller to take ownership of the full working-capital cycle for assigned partners and practice groups. This is a partner-facing role requiring strong commercial awareness and the confidence to manage WIP, AR, billing and revenue processes end-to-end, also supporting junior team members and contributing to process improvements. \n \n Main Duties & Responsibilities \n\n • Monthly partner meetings - Arrange monthly meetings with Partners to review WIP and AR, agree billing timelines, discuss billing types and address any collections issues.\n, • Reporting - Prepare inventory reports and other statistical analysis for fee-earners.\n, • Matter setup - Conduct weekly reviews of new matters and work with Lawyers and Compliance to ensure correct setup ahead of billing.\n, • Prospective time - Review Prospective Time and ensure accuracy.\n, • Time adjustments - Process time transfers, edits and write-offs of irrecoverable time and disbursements.\n, • Billing queries - Respond promptly to high-volume billing enquiries, liaising with attorneys on all billing-related issues.\n, • Invoice processing - Process invoices, ensuring numerical accuracy and compliance with VAT, SRA and AML requirements.\n, • E-billing - Process e-bills and manage rejections or disputes.\n, • Cash collection - Chase outstanding payments, resolve issues with Partners/Lawyers and support timely cash collection.\n, • Cash reconciliation - Assist Cashiers with reconciling cash receipts.\n, • Team oversight - Troubleshoot and oversee work of junior Revenue team members.\n\n Skills, Qualifications & Attributes \n\n • Revenue Control experience - Solid experience in Revenue Control within a law firm.\n, • 3E proficiency - Strong working knowledge of 3E.\n, • E-billing capability - Experience handling e-billing and resolving rejections/disputes.\n, • Excel skills - Intermediate to advanced Excel skills.\n, • Initiative - Proactive, customer-focused and confident using initiative.\n, • Communication - Excellent written and verbal communication skills.\n\n Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. \n Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies. \n \n

Portuguese (Portugal) Sales Consultant \n London, UK \n The company \n Our client is a leading financial markets education provider with offices in London and Dubai and exciting expansion plans across Portugal. They help aspiring traders and investors develop their knowledge through a range of educational programmes, from free beginner courses to advanced professional training. \n This is a great opportunity for a Portuguese-speaking Sales Consultant to join the London team and become a key part of the company's expansion into the Portuguese market. \n The Role \n As a Portuguese Sales Consultant, you will work with warm inbound leads generated through marketing campaigns across social media and other digital channels. Your role will be to engage prospective clients, understand their goals, build strong relationships, and recommend the most suitable educational programmes. \n Key Responsibilities \n\n • Contact and qualify warm inbound leads.\n, • Present and explain the company's financial education programmes.\n, • Guide clients through the enrolment process.\n, • Build strong relationships and establish trust with customers.\n, • Manage your sales pipeline and updated the CRM.\n, • Work closely with colleagues in both London and Portugal.\n, • Deliver a professional and positive customer experience throughout.\n\n Requirements \n\n • Fluent in Portuguese (Portugal) and English.\n, • 1-2 years of experience in sales, customer service, client services, or another customer-facing role.\n, • Confident in communicating with people at all levels.\n\n What's on Offer \n\n • £25,000 basic salary, OTE £120k.\n, • Comprehensive training and ongoing coaching.\n, • Career growth and potential to progress into a Team Lead position.\n, • The chance to join a rapidly expanding international company.\n\n Interview Process \n\n • Recruiter screening\n, • Telephone interview with the Director\n, • Face-to-face interview with the management and Portugal team\n

Office Angels are looking for a dynamic and proactive Data Protection Coordinator to join a leading Charity based in Lambeth North. \n \n This is a great opportunity to work within a friendly team with future progression opportunities. \n \n Lambeth North | 2-3 months with potential to be extended | Full time, 9am-5pm | Hybrid (2 days in office) | £15ph plus exclusive OA benefits! | Must be available to start ASAP! \n \n Responsibilities \n · Implement the companies data protection policies and lead on the responses to Subject Access Requests (SARS) \n · Ensuring work is developed, delivered and promoted in line with data protection policies and statutory requirements \n · Deliver effective support for volunteers and area management teams \n · Good practice in relation to data protection \n · Creating and promoting GDPR best practices \n Requirements \n · Knowledge of and experience in applying Data Protection legislation and GDPR \n · Experience of delivering projects to meet agreed outputs and outcomes and of delivering against reporting procedures and requirements \n · Experience of working in a customer facing role, including handling enquiries by telephone and email \n · Strong IT literacy \n Desirable \n · Experience of working with volunteers \n · Experience of project management processes \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

£40,000 – £43,000 (DOE) \n 7.5% variable pay bonus + holiday pay for overtime \n Car Allowance: £568 per month \n Location: Remote - London (max 2 hours’ drive from London, M4 corridor) \n \n The Opportunity \n A leading organisation within the electrical power and energy systems sector is seeking an experienced Field Service Engineer to support the commissioning, servicing, and maintenance of critical electrical equipment across UK and Ireland customer sites. \n This Field Service Engineer role involves working on complex electrical systems, providing on-site technical support, and ensuring high levels of system reliability and customer satisfaction. The position is ideal for a hands-on engineer with strong fault-finding skills and experience in field-based service environments. \n Key Responsibilities \n Commissioning & Installation \n\n • Carry out installation and commissioning of electrical systems at customer sites\n, • Test and configure equipment in line with technical specifications and site requirements\n, • Ensure all systems are commissioned safely and efficiently\n, • Update internal commissioning and service databases accurately\n\n Servicing & Maintenance \n\n • Diagnose and troubleshoot faults on installed electrical systems\n, • Carry out corrective and preventive maintenance activities\n, • Perform system inspections and ensure optimal equipment performance\n, • Escalate recurring technical issues to engineering support teams\n, • Maintain accurate service records and technical reports\n\n Fault Finding & On-Site Support \n\n • Provide expert-level troubleshooting on electrical and power systems\n, • Respond to breakdowns and service requests (including on-call rota after probation)\n, • Ensure rapid resolution of technical issues to minimise downtime\n, • Deliver high-quality on-site engineering support\n\n Customer Training & Engagement \n\n • Provide basic operational training to customers on system usage\n, • Deliver technical guidance to end users and distributors\n, • Build strong working relationships with customers and site teams\n, • Support knowledge transfer and technical understanding on-site\n\n Key Performance Indicators (KPIs) \n\n • Safety compliance and adherence to procedures\n, • First-time fix rate and service efficiency\n, • Accuracy of technical reporting and documentation\n, • Response time to service requests\n, • Customer satisfaction and relationship quality\n\n Requirements \n Experience \n\n • Proven experience as a Field Service Engineer or similar electrical engineering role\n, • Strong background in electrical systems, commissioning, or maintenance\n, • Experience working in customer-facing, field-based environments\n\n Technical Skills \n\n • Electrical installation, commissioning, and fault diagnosis\n, • Knowledge of electrical safety standards and procedures\n, • Experience using technical service databases (desirable)\n\n Personal Skills \n\n • Strong problem-solving and analytical ability\n, • Excellent communication and customer-facing skills\n, • Ability to work independently and manage site-based work\n, • Strong organisational and time management skills\n\n Education \n\n • Electrical Engineering qualification or equivalent hands-on experience required\n\n

We’re looking for a 2nd Line Customer Support Analyst to join our IRIS Financials Customer Support team and help deliver outstanding service to our customers. \n You’ll provide expert support for more complex customer queries, working closely with 1st and 3rd Line teams to ensure issues are resolved efficiently and professionally. \n \n What you’ll be doing \n\n • Investigating and resolving escalated customer queries\n, • Supporting customers across IRIS Financials products\n, • Working with internal teams to resolve technical issues\n, • Contributing to continuous improvement and knowledge sharing\n, • Supporting UAT and product enhancements\n\n \n What you’ll bring \n\n • Experience in a customer-facing or technical support role\n, • Strong problem-solving and communication skills\n, • Confidence working with software systems\n, • SQL or financial system exposure (desirable but not essential)\n, • A passion for delivering great customer experiences\n\n If you’re looking to develop your career within a fast paced SaaS environment, this is a fantastic opportunity. \n \n Please note: \n We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.

Senior Leasehold Property Manager \n An excellent opportunity for an experienced Senior Leasehold Property Manager to lead a customer-focused leasehold resolution team, support complex case management and help deliver a high-quality service across a diverse housing portfolio. \n If you’ve also worked in the following roles, we’d also like to hear from you: Leasehold Property Manager, Leasehold Manager, Senior Property Manager, Property Manager, Leasehold Services Manager, Leasehold Team Leader, Housing Manager, Block Property Manager, Leasehold Resolution Manager \n \n SALARY: £39,400 to £41,474 pro rata + Benefits \n LOCATION: Hybrid working from home with 2 Days per Week from the Office in Ealing (W5) \n JOB TYPE: 6 Month, Full-Time, Fixed-Term Contract \n WORKING HOURS: 35 Hours per Week, Monday to Friday \n \n JOB OVERVIEW \n We have a fantastic opportunity for a Senior Leasehold Property Manager to lead, manage and motivate a team of leasehold professionals delivering a customer-centred resolution service. \n Working as the Senior Leasehold Property Manager, you will ensure compliance with leasehold legislation, fire safety regulations, governance requirements and lease obligations, while acting as a senior escalation point for complex, sensitive and high-risk leasehold matters. \n As the Senior Leasehold Property Manager, you will support service improvement through performance data, customer feedback and complaint trends, helping to improve response times, resolution outcomes, customer satisfaction and overall service delivery. \n \n DUTIES \n Your duties as the Senior Leasehold Property Manager include: \n\n • Lead and Manage the Team: Develop, support and manage leasehold professionals, setting clear objectives and promoting accountability, collaboration and continuous improvement\n, • Oversee Leasehold Resolution Services: Ensure effective delivery of a high-quality, customer-focused resolution service across a diverse leasehold portfolio\n, • Manage Complex Cases: Oversee leaseholder enquiries, complaints, disputes and escalated matters, ensuring compliance with statutory requirements, policies and lease obligations\n, • Provide Senior Escalation Support: Act as the senior point of contact for complex, sensitive and high-risk leasehold issues\n, • Monitor Service Performance: Review service standards, response times, resolution outcomes, customer satisfaction and complaint reduction activity\n, • Analyse Data and Feedback: Use performance data, customer feedback, complaint trends and operational risks to identify service improvements\n, • Build Stakeholder Relationships: Work with internal teams, managing agents, legal representatives, contractors, local authorities and external partners\n, • Represent the Organisation: Attend stakeholder meetings, resident forums, tribunals, hearings and external proceedings where required\n, • Maintain Records and Compliance: Ensure accurate records, robust case management and compliance with governance, regulatory and audit requirements\n\n \n CANDIDATE REQUIREMENTS \n ESSENTIAL \n\n • Strong experience leading and managing a team\n, • Experience delivering front-line customer-facing services\n, • Excellent knowledge of current housing and leasehold legislation\n, • TPI qualification, relevant property or housing professional membership, or relevant experience\n, • Good working knowledge of Microsoft Office, Outlook, Word, Excel and CRM systems\n, • Excellent written and verbal communication skills, including the ability to present in high-pressure environments\n, • Ability to manage complex customer issues, legal cases, building safety matters and service charge challenges\n, • Strong stakeholder management, problem-solving and continuous improvement skills\n\n DESIRABLE \n\n • Relevant technical or building safety qualification, or willingness to undertake one in line with changing legislation\n, • Experience adopting a continuous improvement approach and adapting to change\n, • Full UK driving licence\n\n \n BENEFITS \n\n • 25 days’ holiday plus Bank Holidays\n, • Up to 8% contributory pension\n, • Flexible benefits\n, • Salary exchange benefits\n, • Rewards and discounts\n, • Annual allowance of up to £300 to use towards health and lifestyle benefits for you and your family\n\n \n The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. \n \n This role requires a DBS Check \n \n APPLY TODAY… \n By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. \n JOB REF: AWDO-C14963 \n Full-Time, Fixed-Term Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

TYRE FITTER/TECHNICIAN \n Earn up to £33,050 OTE per annum. Plus, get paid overtime for working on Saturdays! \n WHY WORK FOR HEDIN AUTOMOTIVE BMW & MINI \n Join the Hedin Automotive workshop team as a Tyre Fitter and become part of a skilled, supportive team working across the full range of BMW and MINI vehicles. You'll carry out tyre fitting and other fast-fit services using manufacturer-approved equipment and workshop technology. This is a great opportunity to develop your career with one of the world’s most admired brands in the automotive industry. \n BENEFITS. \n Hedin Automotive values our employees and invests in personal development and training. In addition, we offer a wide range of market-leading benefits to all our colleagues. \n\n • \n 31 days of annual leave (including bank holidays) with long-service awards and enhanced holiday entitlement \n • \n Discount schemes with popular retailers – helping you save more \n • \n Employee Car Ownership Schemes – available for you and your family \n • \n Employee Assistance Programme – 24/7 wellbeing support with access to health professionals \n • \n Private healthcare access – prioritising your health and prosperity \n • \n Pension scheme and life assurance – confidence in your future \n • \n Referral bonus – earn when you refer a friend to join the team \n\n Why not take a moment to view all our benefits and see what our employees love about working at Hedin Automotive by visiting our \n THE MAIN DUTIES OF THE ROLE INCLUDE: \n\n • \n Carry out vehicle inspections and assess tyre requirements \n • \n Fit, remove and replace tyres on BMW and MINI vehicles to manufacturer standards. \n • \n Perform four-wheel alignment and adjust vehicle geometry using specialist equipment and check TPMS \n • \n Work efficiently to meet productivity targets while delivering excellent customer service. \n • \n Work closely with the Parts Department to manage tyre stock and report any losses or damage \n • \n Complete tyre safety checks and ensure all work meets manufacturer and health & safety standards. \n • \n Ensure tools, equipment and the workshop are clean, safe and well maintained. \n\n YOUR PROFILE. \n\n • \n Proven experience as a Tyre Fitter or Vehicle Technician in a garage or fast-fit workshop environment. \n • \n Be eligible to work in the UK and hold a valid, clean UK Driving Licence. \n • \n A proactive and adaptable attitude, with a willingness to support colleagues \n • \n High attention to detail and accuracy \n • \n Demonstrate excellent manual dexterity and proficient driving skills. \n\n WORKING HOURS. \n Monday – Friday, 8.00am – 5.00pm, with Saturday on a rota. \n ABOUT US. \n Hedin Automotive is a well-established BMW & MINI franchise with state-of-the-art centres across North London, East London, and Kent. \n As part of Hedin Mobility Group—one of the world's leading private automotive retail and aftermarket services providers we are dedicated to excellence in everything we do. Whether in customer-facing roles or the workshop, our incredible teams are passionate about making Hedin Automotive a seamless, enjoyable place to do business. We strive to create great experiences through a team that genuinely cares about our customers. \n

\n \n \n \n \n Your Company: A well-established hospitality organisation is partnering with NET Recruit to appoint a General Manager on a permanent basis for one of its high-profile London venues. This successful hospitality business operates a portfolio of busy food and beverage venues, delivering exceptional customer experiences within vibrant and fast-paced environments. Renowned for its commitment to quality service, operational excellence and employee development, the organisation continues to invest in its people and venues to drive long-term success. This is an exciting opportunity for an experienced hospitality leader to take ownership of a thriving venue, overseeing all aspects of operations while driving commercial performance, team development and outstanding guest experiences.Your Role and Responsibilities:While in this position your duties may include but are not limited to:\n \n • Overseeing the day-to-day operation of the venue, ensuring efficient and seamless service delivery at all times\n, • Leading from the front during peak trading periods, providing visible leadership and operational support\n, • Delivering exceptional customer service standards and ensuring consistently high levels of guest satisfaction\n, • Maintaining a safe, clean and welcoming environment in line with company standards and regulatory requirements\n, • Managing venue opening and closing procedures and ensuring operational readiness\n, • Completing accurate daily and weekly cash reconciliations and financial administration\n, • Monitoring sales performance, labour expenditure and operational costs to maximise profitability\n, • Analysing key business metrics and implementing initiatives to enhance revenue generation and service standards\n, • Managing stock control procedures, conducting regular stock takes and minimising wastage and discrepancies\n, • Developing strong supplier relationships and overseeing ordering processes\n, • Maintaining excellent cellar standards, including stock rotation, quality control, line cleaning and storage management\n, • Recruiting, training and developing a high-performing front and back-of-house team\n, • Conducting regular coaching sessions, performance reviews and team development activities\n, • Leading team meetings and ensuring all staff receive relevant operational and compliance training\n, • Ensuring full compliance with licensing legislation, food safety requirements and health and safety regulations\n, • Maintaining robust HACCP procedures, food hygiene standards and due diligence documentation\n, • Supporting continuous operational improvements to enhance both customer experience and business performance\n What You Will Need To Apply:\n \n, • Proven experience operating as a General Manager or within a senior management position in the hospitality sector\n, • Strong understanding of pub, bar or hospitality venue operations\n, • Experience managing high-volume customer-facing environments\n, • Excellent leadership, people management and communication skills\n, • Strong commercial awareness with the ability to manage budgets and drive profitability\n, • Experience overseeing cash handling, stock management and cellar operations\n, • Sound knowledge of food safety legislation, health and safety requirements and licensing regulations\n, • Understanding of Environmental Health Officer (EHO) standards and compliance expectations\n, • Personal Licence Holder status would be advantageous\n, • Food Safety Level 2 or Level 3 certification would be beneficial\n, • Strong organisational skills with the ability to prioritise effectively in a fast-paced environment\n, • A proactive and hands-on management style with a passion for delivering exceptional hospitality experiences\n What You Will Get In Return:The successful candidate will receive a competitive salary package of up to £50,000 alongside bonus earning potential and a range of employee benefits. The organisation is committed to creating a supportive and collaborative working environment where employees are empowered to develop their careers. Ongoing training, professional development opportunities and clear progression pathways are available for ambitious hospitality professionals looking to advance within a growing business. This represents an excellent opportunity for an experienced hospitality manager seeking a rewarding leadership position within a successful and customer-focused organisation, where they can make a significant impact on both team performance and commercial success.To investigate this role further, please do not hesitate to contact:Phoebe Jones - Recruitment PartnerM: E: \n \n \n \n \n

MOT TESTER. \n Earn up to £39,600 OTE per annum. Plus, get paid overtime for working on Saturdays! \n WHY WORK FOR HEDIN AUTOMOTIVE BMW & MINI. \n Join the Hedin Automotive workshop team as an MOT Tester and play a key role in ensuring BMW and MINI vehicles meet the highest standards of safety, roadworthiness, and compliance. Working in a state-of-the-art workshop, you'll be part of a highly skilled team with access to the latest manufacturer-approved tools and equipment. \n As an MOT Tester, you'll carry out MOT inspections and repairs in line with DVSA and BMW/MINI standards, helping to deliver the quality, safety, and exceptional customer experience that these iconic brands are known for. If you're a qualified MOT Tester looking to join a professional team, we'd love to hear from you. \n BENEFITS. \n Hedin Automotive values our employees and invests in personal development and training. In addition, we offer a wide range of market-leading benefits to all our colleagues. \n\n • \n 31 days of annual leave (including bank holidays) with long-service awards and enhanced holiday entitlement \n • \n Discount schemes with popular retailers – helping you save more \n • \n Employee Car Ownership Schemes – available for you and your family \n • \n Employee Assistance Programme – 24/7 wellbeing support with access to health professionals \n • \n Private healthcare access – prioritising your health and prosperity \n • \n Pension scheme and life assurance – confidence in your future \n • \n Referral bonus – earn when you refer a friend to join the team \n\n Why not take a moment to view all our benefits and see what our employees love about working at Hedin Automotive by visiting our \n THE MAIN DUTIES OF THE ROLE INCLUDE: \n\n • \n Conducting MOT inspections in accordance with DVSA standards \n • \n Diagnosing, reporting, and rectifying vehicle faults accurately and efficiently \n • \n Performing MOT-related repairs where required \n • \n Carrying out thorough inspections of brakes, suspension, exhaust systems, emissions, and other key vehicle components \n • \n Maintaining accurate and compliant records of MOT test results \n • \n Performing servicing, maintenance, and repair work in accordance with BMW/MINI UK standards \n • \n Delivering high standards of technical advice, service, and maintenance to customers \n • \n Supporting workshop efficiency while ensuring all vehicles meet safety and environmental standards \n\n YOUR PROFILE. \n\n • \n Valid MOT Tester qualification \n • \n Level 3 Vehicle Maintenance and Repair qualification, ATA accreditation, or equivalent \n • \n Proven experience in vehicle maintenance and repair within a dealership or independent garage environment \n • \n Strong fault-finding and diagnostic skills \n • \n Ability to work independently and as part of a team \n\n SALARY AND HOURS. \n\n • \n Basic salary £28,050 with an OTE of up to £39,600 + per annum. \n • \n Monday - Friday, 8am to 5pm with Sat, 8am to 12.30pm on a 1 in 4 rota basis, paid as overtime hours. \n\n ABOUT US. \n Hedin Automotive is a well-established BMW & MINI franchise with state-of-the-art centres across North London, East London, and Kent. \n As part of Hedin Mobility Group—one of the world's leading private automotive retail and aftermarket services providers we are dedicated to excellence in everything we do. Whether in customer-facing roles or the workshop, our incredible teams are passionate about making Hedin Automotive a seamless, enjoyable place to do business. We strive to create great experiences through a team that genuinely cares about our customers. \n Click Apply today and take the first step towards a rewarding career in the automotive industry.

Job Title: Driver Technician / Porter \n Location: Heathrow \n Pay: £14.80 per hour + overtime rates \n Hours: Monday to Friday, 08:00 – 17:00 About the Role\n We’re currently recruiting for a Driver Technician on behalf of our client on a temp to perm basis. This is a hands-on, customer-facing role that goes beyond delivery driving—you’ll play an important part in supporting individuals by supplying and setting up essential medical equipment in their homes. Key Responsibilities\n\n • Travel to customers’ homes, providing a professional, friendly, and respectful service\n, • Deliver, install, collect, and carry out basic repairs on healthcare and mobility equipment\n, • Demonstrate equipment use clearly, ensuring customers feel confident and supported\n, • Complete basic installation and repair tasks (DIY-level work)\n, • Deliver excellent customer service with empathy and professionalism\n, • Work flexibly, including taking part in an emergency on-call rota when required\nWhat We’re Looking For\n\n, • Full UK driving licence\n, • Strong communication and customer service skills\n, • Basic DIY or mechanical ability\n, • A caring, patient approach with a genuine desire to help others\n, • Flexibility to work additional hours, including evenings and weekends on a rota basis\nWhat’s on Offer\n\n, • Full training provided\n, • Supportive and collaborative working environment\n\n Please note: \n As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview. \n \n

SALES ENQUIRY ADVISOR (PART-TIME). \n Earn up to £19,848 OTE per annum! \n WHY WORK FOR HEDIN AUTOMOTIVE BMW & MINI. \n Join Hedin Automotive as a Sales Enquiry Advisor and become the first point of contact for customers beginning their BMW or MINI journey. Based in our centralised contact call centre, you'll play a key role in delivering exceptional customer experience by managing enquiries across phone, email, live chat, online channels, and events. If you have a passion for customer service, enjoy building relationships, and want to develop your career with one of the world's leading automotive retailers, we'd love to hear from you! \n BENEFITS. \n Hedin Automotive values our employees and invests in personal development and training. In addition, we offer a wide range of market-leading benefits to all our colleagues. \n\n • \n 31 days of annual leave (including bank holidays) with long-service awards and enhanced holiday entitlement \n • \n Discount schemes with popular retailers – helping you save more \n • \n Employee Car Ownership Schemes – available for you and your family \n • \n Employee Assistance Programme – 24/7 wellbeing support with access to health professionals \n • \n Private healthcare access – prioritising your health and prosperity \n • \n Pension scheme and life assurance – confidence in your future \n • \n Referral bonus – earn when you refer a friend to join the team \n\n Why not take a moment to view all our benefits and see what our employees love about working at Hedin Automotive by visiting our \n THE MAIN DUTIES OF THE ROLE INCLUDE: \n\n • \n Answering inbound telephone calls and responding to email, live chat, online, and event-generated sales enquiries with professionalism and enthusiasm \n • \n Engaging with customers to understand their lifestyle, preferences, and vehicle requirements, ensuring they are matched with the most suitable BMW or MINI. \n • \n Responding to digital enquiries through the Carwow and CRM platforms within agreed service level targets \n • \n Gathering and accurately recording customer information and enquiries within the DMS system. \n • \n Work with the relevant manager to allocate enquiries to Sales Executives \n • \n Connect customers with the appropriate sales executive \n • \n Coordinate and schedule customer appointments, including test drives \n • \n Stay up to date with our product BMW & MINI range, including new technologies and competitors, to confidently discuss our cars and services with customer \n • \n Deliver exceptional customer service, ensuring customers’ expectations are exceeded \n\n YOUR PROFILE. \n\n • \n Previous experience in a sales, customer service or call centre environment ideally advising on products. \n • \n Excellent verbal and written communication skills with the ability to build rapport quickly \n • \n Strong administration and IT skills with excellent attention to detail \n • \n Well organised with the ability to manage multiple enquiries in a fast-paced environment \n\n SALARY AND HOURS. \n\n • \n Basic salary of £16,848 with a competitive OTE of £19,848 per annum \n • \n Working hours: Monday, Tuesday and Friday with times variable ranging from 8.00am–5.00pm, 9.00am–6.00pm (24 hours per week). \n • \n Sundays (10.00am–4.00pm) and Bank Holidays worked on a rota basis, paid as additional hours or taken as time off in lieu. \n\n The role is office-based work environment. \n ABOUT US. \n Hedin Automotive is a well-established BMW & MINI franchise with state-of-the-art centres across North London, East London, and Kent. \n As part of Hedin Mobility Group—one of the world's leading private automotive retail and aftermarket services providers we are dedicated to excellence in everything we do. Whether in customer-facing roles or the workshop, our incredible teams are passionate about making Hedin Automotive a seamless, enjoyable place to do business. We strive to create great experiences through a team that genuinely cares about our customers. \n Click apply today and take the first step towards a rewarding career in the automotive industry. \n

SALES ENQUIRY ADVISOR (PART-TIME). \n Earn up to ££19,848 OTE per annum! \n \n WHY WORK FOR HEDIN AUTOMOTIVE BMW & MINI. \n Join Hedin Automotive as a Sales Enquiry Advisor and become the first point of contact for customers beginning their BMW or MINI journey. Based in our centralised contact call centre, you'll play a key role in delivering exceptional customer experience by managing enquiries across phone, email, live chat, online channels, and events. If you have a passion for customer service, enjoy building relationships, and want to develop your career with one of the world's leading automotive retailers, we'd love to hear from you! \n \n BENEFITS. \n Hedin Automotive values our employees and invests in personal development and training. In addition, we offer a wide range of market-leading benefits to all our colleagues. \n\n • \n 31 days of annual leave (including bank holidays) with long-service awards and enhanced holiday entitlement \n • \n Discount schemes with popular retailers – helping you save more \n • \n Employee Car Ownership Schemes – available for you and your family \n • \n Employee Assistance Programme – 24/7 wellbeing support with access to health professionals \n • \n Private healthcare access – prioritising your health and prosperity \n • \n Pension scheme and life assurance – confidence in your future \n • \n Referral bonus – earn when you refer a friend to join the team \n\n Why not take a moment to view all our benefits and see what our employees love about working at Hedin Automotive by visiting our \n \n THE MAIN DUTIES OF THE ROLE INCLUDE: \n\n • \n Answering inbound telephone calls and responding to email, live chat, online, and event-generated sales enquiries with professionalism and enthusiasm \n • \n Engaging with customers to understand their lifestyle, preferences, and vehicle requirements, ensuring they are matched with the most suitable BMW or MINI. \n • \n Responding to digital enquiries through the Carwow and CRM platforms within agreed service level targets \n • \n Gathering and accurately recording customer information and enquiries within the DMS system. \n • \n Work with the relevant manager to allocate enquiries to Sales Executives \n • \n Connect customers with the appropriate sales executive \n • \n Coordinate and schedule customer appointments, including test drives \n • \n Stay up to date with our product BMW & MINI range, including new technologies and competitors, to confidently discuss our cars and services with customer \n • \n Deliver exceptional customer service, ensuring customers’ expectations are exceeded \n\n \n YOUR PROFILE. \n\n • \n Previous experience in a sales, customer service or call centre environment ideally advising on products. \n • \n Excellent verbal and written communication skills with the ability to build rapport quickly \n • \n Strong administration and IT skills with excellent attention to detail \n • \n Well organised with the ability to manage multiple enquiries in a fast-paced environment \n\n \n SALARY AND HOURS. \n\n • \n Basic salary of £16,848 with a competitive OTE of £19,848 per annum \n • \n Working hours: Monday, Tuesday and Friday with times variable ranging from 8.00am–5.00pm, 9.00am–6.00pm with unpaid hour for lunch (24 hours per week). \n • \n Sundays (10.00am–4.00pm) and Bank Holidays worked on a rota basis, paid as additional hours or taken as time off in lieu. \n\n The role is office-based work environment. \n \n ABOUT US. \n Hedin Automotive is a well-established BMW & MINI franchise with state-of-the-art centres across North London, East London, and Kent. \n As part of Hedin Mobility Group—one of the world's leading private automotive retail and aftermarket services providers we are dedicated to excellence in everything we do. Whether in customer-facing roles or the workshop, our incredible teams are passionate about making Hedin Automotive a seamless, enjoyable place to do business. We strive to create great experiences through a team that genuinely cares about our customers. \n Click apply today and take the first step towards a rewarding career in the automotive industry. \n

Field Service Engineer \n Romford \n £33,500 - £34,000 Basic + Full OEM Training + Job Stability + Work-Life Balance + Job satisfaction + Door-to-Door Pay + Company Van + Personal Use + Fuel Card + Pension + Holiday + Optional Overtime + Monday - Friday role + No weekends + 37.5 hour week + Flexibility \n Looking for a field service engineer role where you're genuinely valued? Join a close-knit, supportive business that offers long-term stability, full manufacturer training, and a healthy work-life balance. With no weekend work, door-to-door pay, and a company that invests in its engineers, this is an excellent opportunity to build a rewarding career in a specialist industry. \n This company operates within the mobility and accessibility sector. As a Field Service Engineer, you'll receive ongoing on-the-job and OEM manufacturer training while working in a varied, customer-facing role. Enjoy long-term job security, genuine job satisfaction, and the opportunity to become a valued member of a supportive team that truly appreciates your contribution. Benefit from an excellent work-life balance with a Monday-to-Friday schedule and no weekend work. \n Your Role as a Field Service Engineer Will Include: \n\n • Full OEM manufacturer training\n, • Servicing, repairing and maintaining mobility and accessibility equipment\n, • Diagnosing mechanical and electrical faults\n, • Covering Romford and the surrounding areas\n, • Delivering excellent customer service while representing the company\nThe Successful Field Service Engineer Will Need:\n\n, • Experience within an electro-mechanical service role (e.g. accessibility equipment, lifting equipment, white goods, medical devices, vending, ATMs or similar)\n, • A full UK driving licence\n, • To live commutable to the Rlomford/ Illford/ Chelmsford areas\n, • A willingness to travel throughout the local region\n\n Apply now or call Rebecka Van Ristell on for immediate consideration. \n Keywords: Field Service Engineer, Service Engineer, Mobile Engineer, Field Technician, Service Technician, Electro-Mechanical Engineer, Mechanical Engineer, Electrical Engineer, Accessibility Engineer, Stairlift Engineer, Hoist Engineer, Mobility Engineer, Mobility Equipment Engineer, Medical Engineer, White Goods Engineer, Appliance Engineer, Vending Engineer, ATM Engineer, Fire Safety Engineer, Romford, Ilford, Hornchurch, Barking, Dagenham, Upminster, Rainham, Brentwood, Basildon, Wickford, Billericay, Chelmsford, Harlow, Epping, Loughton, Chigwell, Woodford, Grays, Stanford-le-Hope, Rayleigh, Benfleet, Canvey Island, Maldon, Witham, Braintree, Southend-on-Sea, Essex, East London. \n This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are those of an Employment Agency. \n Future Engineering Recruitment Ltd can only accept applications from candidates who have the legal right to work in the UK. Due to the high volume of applications received, only shortlisted candidates will be contacted.

Site Based Engineer \n ?? Site-Based Role?? Pareto FM?? Full-Time The Opportunity\n Pareto FM is looking for a skilled and motivated Electrical Engineer to join our on-site engineering team. This is a hands-on role responsible for maintaining, repairing, and optimising electrical systems within a busy commercial environment. \n We're looking for an electrically qualified engineer who enjoys problem-solving, takes pride in delivering high standards, and can work collaboratively with colleagues while providing excellent service to the client. \n This role offers the opportunity to work within a supportive engineering team, playing a key role in ensuring building systems remain safe, compliant, and fully operational. The Role\n As the Site-Based Electrical Engineer, you'll be responsible for the day-to-day maintenance and operation of electrical systems across the site. You'll carry out planned preventative maintenance, respond to reactive issues, support compliance activities, and help maintain a safe and efficient working environment. \n You'll work closely with the Engineering Supervisor and Fabric Technician, supporting the delivery of high-quality facilities management services while ensuring compliance with all relevant regulations and standards. Key Responsibilities\n\n • \n Carry out planned preventative maintenance (PPM) and reactive maintenance across electrical systems. \n • \n Inspect, test, maintain, and repair electrical infrastructure and equipment. \n • \n Diagnose faults and resolve electrical issues efficiently to minimise downtime. \n • \n Maintain power distribution systems, lighting, emergency systems, and associated plant. \n • \n Conduct routine inspections and compliance checks in line with statutory requirements. \n • \n Ensure all electrical systems operate safely and efficiently. \n • \n Maintain accurate records of maintenance activities, inspections, and testing. \n • \n Complete work orders and update CAFM systems as required. \n • \n Support electrical upgrades, installations, and improvement projects. \n • \n Work alongside contractors and specialist suppliers where required. \n • \n Provide technical support and guidance on electrical matters. \n • \n Ensure compliance with all health and safety procedures and electrical regulations. \n • \n Support the wider engineering team in delivering excellent service to the client. \nWhat We're Looking ForEssential\n\n • \n UK-recognised electrical qualifications, such as: \n \n • \n City & Guilds 2365 Diploma in Electrical Installations (or equivalent) \n • \n 18th Edition Wiring Regulations \n \n • \n Experience in electrical maintenance, repair, and fault finding within Facilities Management or a similar environment. \n • \n Strong understanding of UK electrical regulations, standards, and safe working practices. \n • \n Excellent fault-finding and problem-solving skills. \n • \n Ability to work independently and manage workload effectively. \n • \n Strong communication and customer service skills. \nDesirable\n\n • \n Experience within commercial building environments. \n • \n Knowledge of building services systems and facilities management operations. \n • \n Experience using CAFM systems and digital maintenance platforms. \nTeam & Support\n You'll report directly to the Engineering Supervisor and work closely alongside the site's Fabric Technician as part of a collaborative engineering team. \n Engineers are supported through regular communication, operational guidance, and access to the wider Pareto FM technical and contract management teams, ensuring ongoing support and development. About You\n You'll be a proactive and professional engineer who takes ownership of your work and maintains high standards at all times. \n You will be comfortable working within a client-facing environment, capable of building positive relationships with colleagues, contractors, and stakeholders while delivering a first-class service. Why Join Pareto FM?\n\n • \n Join a growing and people-focused facilities management business. \n • \n Work within a supportive and collaborative engineering team. \n • \n Opportunity to develop your technical skills and broaden your experience. \n • \n Exposure to a varied and interesting commercial environment. \n • \n Ongoing training, support, and career development opportunities. \n • \n A role where your expertise and contribution genuinely make a difference. \n\n #ROL

To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina \n Ref: 23461 \n The Skills You'll Need: Fluent in Cantonese and Mandarin, Experience in business analysis, familiar with digital banking tools. \n Your New Salary: up to £45k, depending on experience \n Hybrid , 1 day WFH, 4 days in office. \n 12 months Fixed Term Contract \n Start: ASAP \n \n Position Summary: \n We are seeking a versatile Business Analyst with Operational Support responsibilities to contribute both strategic project initiatives and daily business operations. This dual role position requires a candidate who can evaluate and improve business processes while also ensuring smooth day to day support for internal teams and external stakeholders. \n \n Business Analysis and Projects: \n\n • Gather, analyze, and document business requirements.\n, • Review and improve workflows to enhance efficiency and customer experience.\n, • Assist in project coordination and implementation.\n, • Prepare user guide, process documentation, and training materials.\n, • Develop test cases and perform UAT for system/process changes.\n, • Collaborate with teams to implement improvements.\n\n \n Operational Support: \n\n • Handle hotlines calls and respond to internal/external inquiries.\n, • Provide daily operational and administrative support.\n, • Ensure adherence to internal policies and procedures.\n\n \n Business Analyst - What You'll be Doing: \n Process \n\n • To maintain a clean and organized workspace in adherence to the Clear Desk Policy to ensure confidentiality and compliance.\n, • To exercise due diligence and care in handling all transactions to minimise risk and ensure accuracy.\n, • To follow established operational procedures, internal controls, and compliance requirements consistently.\n, • To identify opportunities for process improvement and contribute to workflow efficiency.\n\n \n People \n\n • To ask for help and support where necessary.\n, • To maintain good team work and work relationship with colleagues and other departments.\n\n \n Customer \n\n • To demonstrate a comprehensive understanding of the bank’s products and services before engaging in any customer-facing sales or advisory activities.\n, • To deliver prompt and effective resolution to customer queries, concerns, and complaints, ensuring a positive experience.\n, • To provide accurate and relevant product information and support customers’ needs.\n, • To build and maintain customer trust by offering reliable, compliant, and transparent service at all touchpoints.\n\n \n Compliance & Risk Management \n\n • Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity; and\n, • Adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day-to-day work.\n\n \n Business Analyst - The Skills You'll Need to Succeed: \n\n • Experience in retail banking and/or business analysis (customer service, online banking and/ card industry experience is a plus)\n, • Familiarity with digital banking tools (e.g. Mobile apps, digital wallets)\n, • Strong understanding of core banking process (e.g. payment, compliance)\n, • Analytical mindset with problem solving skills\n, • Hands-on experience translating complex business requirements into Epics, User Stories and clear acceptance criteria. Familiarity with JIRA is preferred.\n, • Comfortable working with data analysis, proficient in Excel, knowledge of basic SQL or Power BI is an advantage\n, • Excellent communication skills, both verbal and written, for engaging with customers and collaborating with stakeholders.\n, • Fluent in English, Cantonese and Mandarin.\n\n \n Please view all our Team China jobs at people-first-recruitment \n Please follow us on Linkedin: people-first-team-china \n We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. \n People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. \n People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

Job Title: Logistics Manager \n Salary: Up to 50K + Benefits \n Location: London (5 Days on site) \n Start date: ASAP \n Reporting to: Head of Product & Planning \n \n Are you experienced in automotive supply chain and logistics, with a strong grasp of how to keep vehicles moving efficiently from factory to forecourt? This role offers the chance to take ownership of the full UK supply chain for a fast-growing manufacturer, managing everything from shipping partners and port operations through to dealer delivery and stock control. You will sit at the centre of the business, working closely with Product, Sales, Finance and IT to ensure the network has the right vehicles, at the right time, in the right place. From improving logistics systems and managing complex supplier relationships to driving cost efficiencies and supporting new model launches, this is a hands-on, high impact role where your planning, organisation and commercial judgement will directly influence sales performance and customer delivery. \n \n\n • Managing contractual relationships with shipping agents, Port of Entry and delivery companies, ensuring contracts are in place and KPIs are met\n, • Working with Finance and Legal to ensure all tax and legislative requirements are met\n, • Developing IT infrastructure between the factory and Dealer Network to improve delivery accuracy and functionality\n, • Leading supply chain operations to ensure vehicle availability, stock control and effective ageing policies\n, • Identifying opportunities to improve service levels and reduce contractor costs\n, • Supporting development of new facilities aligned with business growth\n, • Delivering central stocking to optimise vehicle availability for sale\n\n Supply Chain Management: \n\n • Lead the VOD team to ensure dealer queries are handled within agreed SLAs\n, • Ensure timely vehicle availability to support dealer sales and profit targets\n, • Work with the Product team to manage vehicle run-out and new launches, ensuring milestones are met\n, • Collaborate with internal stakeholders to meet overall supply requirements\n, • Work with IT to improve customer-facing logistics systems\n, • Manage and monitor supply chain KPIs\n, • Support development of new facilities with partners\n, • Develop and implement aged stock policies across storage locations\n, • Manage communications on supply status, including backorders and production constraints\n, • Support Sales Operations with monthly production order meetings\n, • Provide reporting and insight on stock levels, lead times and vehicle coverage\n, • Support forecasting activities to ensure correct model and powertrain availability\n\n Personal Specification: \n\n • Experience in logistics planning with strong analytical and organisational skills\n, • Strong numerical ability and good PC skills\n, • Confident presentation skills\n, • Knowledge of import taxation and international legislative requirements\n, • Strong project management and analytical capability\n, • Experience managing budgets and controlling costs\n, • Flexible approach to a broad range of responsibilities\n, • High attention to detail\n, • Strong communication and influencing skills\n, • Automotive industry experience preferred\n, • Ability to work under pressure and meet tight deadlines\n\n Other Features of the Job: \n\n • Willingness to travel as required\n, • Flexible approach to working hours\n\n

Branch ManagerWatford - Full-time, Permanent \n Lloyd Recruitment Services are excited to be working with a market-leading company in Watford, who are looking for an experienced Branch Manager to join their team. \n This is a fantastic opportunity for someone with a retail or customer-facing background who enjoys leading a team and delivering excellent service. A passion for home improvements would be a real bonus! \n You'll be responsible for the smooth day-to-day running of the branch, managing a small team of 4, and ensuring customers receive the highest level of service. What's in it for you?\n\n • \n Starting salary of £36,000 - £38,000 DOE \n • \n Monthly, quarterly and annual bonus scheme \n • \n 5 weeks' paid holiday \n • \n Convenient onsite parking \n • \n Company car and mobile phone \n • \n Pension contributions \n • \n Full training provided \n • \n Friendly and supportive working environment \n\n Hours: \n\n • \n Monday - Friday, 7:30am - 5:00pm \n • \n 1-2 Saturdays per month (9:00am - 12:30pm, on rotation) \nWhat you'll be doing as the Branch Manager:\n\n • \n Managing and motivating a small team \n • \n Handling customer enquiries and sales (face-to-face, phone and email) \n • \n Scheduling work for engineers \n • \n Processing orders and assisting with stock control \n • \n Loading/unloading vehicles (some heavy lifting required) \n • \n Liaising with suppliers and colleagues to resolve any issues \n • \n Checking deliveries against paperwork to ensure accuracy \nWhat we're looking for:\n\n • \n A clean driving licence \n • \n Supervisory or managerial experience \n • \n Strong background in customer service, sales or administration \n • \n Excellent communication and organisational skills \n • \n Ability to manage time and prioritise workload effectively \n • \n IT literate with good attention to detail \n • \n A team player with a positive attitude \n\n Desirable: \n\n • \n Experience in the construction or home improvement industry \nWhy apply?\n This is a brilliant opportunity to step into a rewarding role where your efforts will be recognised and rewarded. With a competitive salary, excellent bonus structure, and a friendly environment, this is the perfect next step if you're looking to grow your career in management. Extra info:\n\n • \n Refer a friend and earn up to £500 (see website for details) \n • \n Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear back within 5 days, please assume you have not been successful \n • \n By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website) \n\n Lloyd Recruitment Services are acting as an employment agency for this vacancy and are an equal opportunities employer.

\n Data Migration EngineerRemote (UK) | £35,000 – £45,000 | Full-time, Permanent \n \n You must have the right to work in UK \n We're recruiting on behalf of a fast-growing AI and automation SaaS company — recently named Financial Times' fastest-growing software company in Europe (2025) and voted one of The Sunday Times' Best Places to Work (2025) — for a Data Migration Engineer to join their growing migrations team. \n About the Role \n This is a fully remote role sitting within the data migrations team, working closely with the migrations product manager and lead migration engineers. You'll own the day-to-day delivery of customer data migrations onto the platform — working with established migration frameworks on repeatable migrations, while also helping build out new migration types with support from senior engineers as you grow into the role. \n You'll handle complex customer data: transforming, validating, and troubleshooting issues across the migration flow. You'll also communicate directly with internal teams and, where needed, join customer calls to explain technical points and support delivery. \n Key Responsibilities \n • Own delivery of data migrations into the platform, ensuring accuracy and quality • Work across both established and new migration types, becoming increasingly self-sufficient • Transform, validate, and troubleshoot complex customer datasets • Liaise with internal teams and customers, including joining calls to explain technical issues • Feed back edge cases, documentation gaps, and process improvements to the team owning migration architecture \n Essential Skills & Experience \n • Strong Python skills (this is a backend-focused role) • Confidence working with AWS services, particularly DynamoDB, S3, containers, and ECS • Solid understanding of APIs and endpoint-based integrations, including working with unfamiliar external systems and documentation • Working knowledge of SQL \n Desirable Skills & Experience \n • Familiarity with AWS Lambda and streams • Basic frontend awareness (jQuery or Svelte) • Exposure to FTP/SFTP-based export retrieval • Familiarity with CRM platforms, recruitment systems, or adjacent operational software • Previous customer-facing technical work or integration-heavy experience \n What We're Looking For \n Our client is looking for someone who is genuinely comfortable with structured, repeatable, process-driven work rather than seeking constant novelty. You'll be highly detail-oriented and diligent, with a strong sense of integrity and the patience to check data thoroughly and spot risks or edge cases. You'll be independent and reliable in your execution, while knowing when to escalate or ask for review, and you'll manage your time well against fixed deadlines and rolling delivery pressures. \n Interview Process \n A two-stage process: an initial 30-minute conversation to discuss background and experience, followed by a one-hour technical interview including a take-home exercise. \n Benefits \n • 25 days annual leave plus public holidays • MacBook plus any additional tech or software you need • Flexible working arrangements • Private Health, Dental, and Vision Insurance (Aviva) • Income Protection Insurance • Extended mental health cover and Employee Assistance Programme • Compassionate leave policy • Private pension contributions (Royal London) • Monthly company social events and regular in-person hackathons \n Interested? Apply now or get in touch to find out more. \n

Role: Marketing & Communications Manager – Dartford \n Salary: £35k- £45k DOE \n WorkingHours: 08:30am- 17:30pm Monday to Friday \n Benefits: \n\n • Private medical\n, • Bonus up to 10% based on company and personal performance\n, • Holidays- 23 days + statutory increasing up to 25 days with service\n, • Onsite parking\n, • Electrical car charging points\n\n General overview: \n The Marketing & Communications Manager will be responsible for maintaining and enhancing the external brand presence using customer-facing communications. \n The role will ensure that all external communications, marketing collateral, website content, social media activity and customer-facing materials are professional, accurate, consistent and aligned with the brand. \n Working closely with the Sales, Commercial and Product teams, the Marketing & Communications Manager will review, create and coordinate content that supports customer engagement, promotes our products and services, and strengthens our market presence. \n Responsibilities: \n Brand Management \n\n • Act as a guardian of the brand.\n, • Ensure consistency across all external communications and materials.\n, • Maintain brand templates and marketing assets.\n, • Support the development of company branding initiatives where required.\n\n Marketing Collateral \n Create, update and maintain customer-facing collateral including: \n\n • Brochures\n \n, • Flyers\n, • Product guides\n, • Customer presentations\n, • Exhibition materials\n, • Promotional items\n, • Technical literature\n, • Ensure all materials are professionally presented, accurate and aligned with current branding guidelines.\n \n\n External Communications \n\n • Draft and coordinate external customer communications.\n, • Support the preparation of customer announcements, newsletters and business updates.\n, • Ensure all external communications reflect the brand and tone of voice.\n, • Review communications produced by other departments to ensure consistency and quality.\n\n Social Media \n\n • Coordinate and maintain social media presence.\n, • Create and schedule content across relevant platforms.\n, • Promote company news, product launches, exhibitions and customer success stories.\n, • Monitor engagement and recommend improvements to increase visibility.\n\n Website Management \n\n • Maintain and regularly update the website.\n, • Monitor website performance and identify opportunities to improve user experience, ensuring all information is accurate, relevant and up to date.\n, • Work with external website providers where required to implement improvements and updates.\n, • Ensure new products, services and company updates are reflected on the website in a timely manner.\n\n Internal Support \n\n • Support the Sales and Commercial teams with customer-facing materials.\n, • Assist with exhibitions, trade shows and industry events.\n, • Liaise with suppliers, designers and marketing agencies where required.\n, • Support company-wide communications projects as requested.\n\n Reporting \n\n • Monitor website traffic and social media engagement.\n, • Produce simple monthly reports on marketing activity and performance.\n, • Identify opportunities to improve customer engagement and brand visibility.\n\n The ideal candidate will have experience of: \n\n • Experience of working within a B2B marketing role, ideally within Electrical or distribution based industries\n, • Managing website content and updates.\n, • Producing professional marketing and communication materials.\n, • Coordinating social media activity.\n, • Working with external suppliers, designers or marketing agencies.\n, • Reviewing and editing written communications.\n, • Maintaining brand standards across multiple communication channels.\n\n It’s a bonus if you also have: \n\n • Experience within manufacturing, distribution, industrial or technical sectors.\n, • Experience using Canva, Adobe Creative Suite or similar design software.\n, • Understanding of SEO and website analytics.\n

RECEPTION & AV TECHNICIAN - CITY LAW FIRM - 4 DAY WEEK \n LONDON \n £32,000 - £35,000 \n \n My client, a leading law firm based in the City, are seeking a Reception & AV Technician to join their existing team. \n \n This role is 35 hours based over a 4 day week (Monday - Thursday) \n \n This is a client facing role, where you will work closely with the Reception and Facilities teams providing support and guidance to ensure a professional AV service to the firm. \n \n THE ROLE \n \n\n • Provide high-quality, client-facing AV support within the office\n, • Set up and support hybrid and in-person meetings and events\n, • Act as first point of contact for AV queries and troubleshooting\n, • Maintain and support meeting room technology and systems\n, • Conduct regular checks of AV equipment, identifying and resolving faults\n, • Coordinate repairs and maintenance with external AV suppliers\n, • Ensure all meeting rooms are fully operational and presentation ready\n, • Support installation and upgrades of AV equipment\n, • Maintain accurate records of AV equipment and maintenance activity\n, • Provide support and guidance to Front of House teams on AV usage\n, • Provide Front of House support where required, including direct client engagement\n\n \n EXPERIENCE \n \n\n • Strong technical skills and experience of AV systems and meeting room technology (MTR and conferencing platforms such as Microsoft Teams, Zoom, Webex and Google Meet)\n, • Confidence in troubleshooting technical issues\n, • Basic networking knowledge (including IP addresses, MAC and DNS), with the ability to support cabling, data connectivity and remote system management\n, • Clear and professional communication skills\n, • A positive, proactive approach with the ability to use initiative\n, • Experience in a client-facing or customer service environment\n, • Ability to train and guide others in a clear and supportive way\n, • Well organised, with a methodical and detail-focused approach\n, • A flexible and adaptable attitude, with willingness to travel where required\n, • Strong team player who can also work independently\n, • Good working knowledge of Microsoft 365 applications\n\n \n \n This role is a 35-hour week, typically worked over four days (Monday to Thursday) on a condensed hours basis. Working hours will generally fall between 7.30 am and 6.00 pm \n \n Please apply today for immediate consideration! \n

Part-Time Sales Executive - EV Car ChargersLocation: On-site in London, England \n Hybrid working once trained and home weekend workContract Type: Temporary (3 months)Working Pattern: Part-Time \n Rate: £14.85 plus holiday pay \n Hours: \n Monday - Friday - &Saturday and Sundays - \n Are you ready to drive the future of sustainable transport? Join our client, a dynamic player in the electric vehicle (EV) sector, as a Part-Time Sales Executive. \n This is your chance to be part of a transformative journey towards cleaner energy while working in a vibrant and innovative environment! \n What You'll Do: \n\n • Engage with Warm Leads: Manage inbound leads from web inquiries and partner referrals, turning interest into booked installations.\n, • Build Relationships: Make outbound calls and send follow-up SMS/emails to connect with potential customers and present tailored solutions.\n, • Relentless Follow-Up: Keep the momentum going by consistently following up with leads, understanding that some customers need multiple touchpoints.\n, • Record Keeping: Maintain precise records of your activities and interactions in our CRM system.\n, • Leverage AI Tools: Use and provide feedback on cutting-edge AI tools being developed to enhance your effectiveness and that of the team.\n, • Collaborate for Success: Share customer insights and work closely with other teams to ensure a seamless journey from inquiry to installation.\n\n \n Who You Are: \n\n • Outgoing & Personable: You thrive on conversations and building rapport with customers.\n, • Inquisitive Spirit: You're eager to discover new ways to provide value and open to feedback and new ideas.\n, • Adaptable & Innovative: You welcome change and the opportunity to leverage technology, especially AI.\n, • Self-Starter: You take initiative to develop your pipeline independently.\n, • Dependable: A consistent performer who is committed to delivering results within the set evening and weekend schedule.\n\n \n What We're Looking For: \n\n • A proven track record of exceeding sales targets and KPI's\n, • Customer-facing experience, ideally in a sales role.\n\n \n Working Hours, Contract, and Location: \n\n • Part-time role, approximately 29 hours per week, primarily during evenings and weekends.\n, • Indicative shift pattern: Weekday evenings from 17:00 to 20:00, plus weekend shifts from 09:00 to 17:00 (exact schedule to be confirmed).\n, • Initial onboarding in our London office for 1-2 weeks, Monday to Friday. After that, you can choose to work from home or the office.\n\n \n Our Perks: \n\n • Competitive hourly rate.\n, • Opportunity to work directly with and influence new AI tools.\n, • Holiday pay and other benefits.\n\n \n Please email your CV to: \n \n Join us in accelerating the transition to clean energy and be part of a passionate team dedicated to making a real difference. If you're excited about the future of electric vehicles and possess the drive to excel in sales, we want to hear from you! \n Ready to make an impact? Apply now!Our client is an equal opportunity employer. Diversity, Equity, and Inclusion are at the core of our values, and we encourage everyone to apply. \n Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

We’re hiring for future roles – are you ready for your next Receptionist opportunity in London? At ARC, we are a boutique, specialist recruitment agency focused solely on business support and receptionist roles across London. We are proud to partner with some of the most dynamic and values-led employers across multiple industries, including but not limited to property, creative, fashion and professional services. We work with a range of different-sized companies from scale ups through to global recognised organisations. We’re currently expanding our exclusive talent pool of receptionists for upcoming permanent positions. What we look for in Receptionist candidates:\n\n • Minimum 12 months’ experience in a customer-facing or administrative role\n, • Confidently delivering exceptional service with an uplifting, bubbly communication style\n, • Proactive and solutions-driven, with excellent communication and multitasking skills\n, • Able to support wider teams, with a can-do attitude, offering further support outside traditional receptionist duties\n, • Tech confident (Microsoft Office, Google Workspace or similar)\n, • Comfortable with the expectation of in-person, office-first work environments\n, • Clear and confident phone manner\n, • Ability to build new relationships and champion positivity, creating an incredible first impression for visitors\n Why register with ARC?\n\n, • A proven track record of placing professionals into top-tier roles, with over 100, 5-star reviews from candidates and clients alike\n, • First-look access to London’s best Office Manager vacancies\n, • Honest, consultative career support from specialist recruiters who know your market\n, • Guidance on salary benchmarks, progression opportunities, and market shifts\n, • Roles with flexible working, strong cultures, and forward-thinking leadership\nIf you feel that you fit the above criteria, then please apply today by submitting your CV to us. Please note that due to the high volume of applications that we receive, only successful applicants will be contacted. For information on how we process personal information, please refer to our website: How We Use Your Personal Information.At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

Assistant Store Manager \n Up to £38,000 basic + OTE £44,000 | Excellent Benefits | Career Progression \n We're recruiting for an ambitious Assistant Store Manager to join a successful, customer-focused business. This is an excellent opportunity for an experienced retail or customer service professional looking to take the next step in their management career. \n Working alongside the Store Manager, you'll help drive sales, lead and develop the team, and deliver an outstanding customer experience while supporting the day-to-day running of the site. \n Key Responsibilities \n\n • Happy work weekends\n, • Support the achievement of sales and performance targets.\n, • Coach, motivate and develop a high-performing team.\n, • Deliver exceptional customer service and resolve customer enquiries.\n, • Oversee daily operations, ensuring company standards are maintained.\n, • Analyse performance and identify opportunities to improve results.\n\n About You \n\n • Previous Assistant Manager or supervisory experience in retail, hospitality or another customer-facing environment.\n, • A proven track record in sales and customer service.\n, • A confident leader with excellent communication skills.\n, • Self-motivated, organised and commercially aware.\n, • Telesales experience is advantageous.\n\n What's on Offer \n\n • Up to £38,000 basic salary\n, • OTE £44,000\n, • Monthly bonus and commission\n, • 25 days holiday plus bank holidays and Birthday\n, • Career development and progression\n, • Team events and recognition awards\n\n If you're passionate about leading people, delivering exceptional service and driving commercial success, we'd love to hear from you.

Are you ready to take the next step in your retail career? Do you have a passion for leading teams, delivering exceptional customer service, and making a real impact in your local community? \n Join H&T as a Deputy Store Manager and help shape the future of our store. \n At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers. \n We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague. \n ?? Starting Salary: £29,750.00 (Includes London Weighting Allowance) \n ?? Location: Camden \n ?? Job Type: Full Time 37.5 Hours \n Flexibility: Full flexibility from Monday to Sunday is required. \n The opportunity to earn up to £2,400 extra each year in discretionary bonuses, which are pro-rated and based on performance against key KPIs \n About the Role \n As a Deputy Store Manager, you’ll support the Store Manager in leading a motivated, well-trained team to deliver personalised exceptional service to all of our customers. You’ll play a key role in ensuring the store runs smoothly, meets financial goals, and remains compliant with all regulatory and company standards. You’ll also help create a positive, inclusive environment where colleagues feel proud of their work and valued in the company. No prior experience with Pawnbroking is required as we offer a comprehensive training programme to ensure you feel confident and supported in all aspects of the role. \n Key Responsibilities \n\n • Support and motivate colleagues to achieve store goals and deliver outstanding service\n, • Help train and develop a flexible, multi-skilled team that meets customer needs with confidence and care\n, • Ensure a welcoming, professional in-store environment where every customer receives the right outcome for their situation\n, • Promote best practices and ensure the store operates safely, securely, and in line with all policies and regulations\n, • Drive performance and support the team in achieving key financial targets\n, • Collaborate with the wider area team, sharing insights and best practices to support overall business success\n, • Assist in implementing new products, policies, and procedures, ensuring smooth transitions and minimal disruption\n\n Click here to view the full Job Description. \n DEPUTY STORE MANAGER JOB DESCRIPTION \n Watch our short video on a day in the life of a H&T store to see what it's like to work at H&T. \n A DAY IN THE LIFE OF A H&T STORE \n What We’re Looking For \n\n • Passion for high standards and delivering exceptional customer and team experiences\n, • Excellent verbal and written communication skills\n, • A strong desire to lead, support, and develop others\n, • A customer-first mindset with a proactive attitude\n, • Previous supervisory or management experience in a financial services or customer-facing role\n, • Multilingual skills are a bonus – due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required\n\n What We Offer \n At H&T, we’re proud to provide a comprehensive benefits package that goes far beyond the basics. From day one, you’ll receive full training and ongoing development to support your growth, with clear pathways for career progression. \n We foster a supportive and inclusive team environment where your contributions are genuinely valued. Your wellbeing is important to us, which is why our benefits include: \n\n • 30 days of holiday (including bank holidays), rising to 33 days with length of service\n, • Flexibility to buy or sell holiday days to suit your lifestyle\n, • Access to a private healthcare plan\n, • Cycle to work scheme and season ticket loans\n, • Preferential currency exchange rates\n, • Generous staff discounts – up to 25% off jewellery and high-end watches\n, • Incentive schemes to reward your achievements\n, • Exclusive discounts at leading retailers via our employee perks portal\n\n Ready to lead with purpose and make a difference? \n Apply now and become part of a company that values people, passion, and potential.

We are partnering with an up-and-coming UK interior brand to support their search for a Showroom Manager. Renowned for creating beautifully designed, thoughtfully made furniture, the brand has quickly built a strong reputation for quality, creativity, and considered design. \n This is a small, ambitious team that moves at pace and thinks creatively, with a genuine commitment to its brand, customers, and overall experience both in-store and digital. \n The Showroom Manager will play a key role in bringing the brand to life, delivering an exceptional customer journey while supporting the continued growth of the business. \n As a Showroom Manager you’ll be the face, voice, and guardian of the customer experience, taking full responsibility for the day-to-day running of the showroom while leading customer interactions across all channels in person, online, and beyond. Every touchpoint should reflect the brand’s values, design ethos, and high standards of service. \n \n Key Responsibilities Showroom Management & Sales \n \n\n • As a Showroom Manager you will act as the primary brand ambassador within the showroom, delivering a warm, knowledgeable, and design-led customer experience\n, • Build strong relationships with customers, understanding their needs and guiding them through the product range\n, • Confidently present products, materials, finishes, and design options using strong product and interior knowledge\n, • Drive showroom sales and support customers from first visit through to purchase\n, • Maintain impeccable showroom standards, ensuring the space is styled, organised, and aligned with the brand’s visual identity and values\n\n Customer Service & Sales Conversion \n \n\n • Manage and convert sales leads from swatch requests, email enquiries, phone calls, and online channels\n, • Own the customer journey from initial enquiry to post-purchase follow-up, ensuring a seamless and positive experience\n, • Handle customer questions, feedback, and issues with empathy, professionalism, and efficiency\n, • Support order processing, delivery coordination, and after-sales care\n\n \n Skills & Experience \n \n\n • Excellent communication skills with the ability to build genuine rapport with customers\n, • Sales-driven mindset; retail, showroom, or customer-facing experience preferred\n, • Strong understanding of the customer journey and what exceptional service looks like\n, • A natural interest in design, furniture, and interiors\n, • Highly organised, reliable, and comfortable managing multiple priorities\n\n Start-Up, Fast-Paced Culture & Mindset \n\n • Thrives in a fast-moving, ambitious environment\n, • Resilient, self-motivated, and proactive\n, • Comfortable taking ownership and making decisions\n, • Entrepreneurial, curious, and solutions-focused\n, • Proud to represent and embody the brand in everything you do\n

What's in it for you \n\n • Discounted RAC cover.\n, • Discounts at Merlin Entertainments UK.\n\n Employee discounts after 4 weeks, such as: \n\n • A Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.\n, • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.\n, • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.\n\n After 3 months: \n\n • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.\n\n About the role \n We are seeking a driver for 18T rigid vehicle for delivery work. The majority of deliveries will take place in the Greater London area, though occasional longer trips outside London may be required. There are no overnight stays. Typical London routes include 10 to 15 drops, with potential for more during busy periods. Start times depend on the route. \n Drivers are responsible for completing a mandatory safety check of the vehicle before starting their shift, which takes at least 15 minutes and must be documented. While a driver’s mate will accompany every vehicle, drivers will need to assist with deliveries. All vehicles are equipped with an electric pump truck and tail-lift to facilitate the work. \n As this is a customer-facing role, professionalism when interacting with customers is essential, especially during the delivery and goods inspection process. \n You will be responsible for \n\n • Collaborate with transport managers to plan delivery schedules and routes.\n, • Ensure all loads are securely fastened to maintain safety during transit.\n, • Monitor traffic reports and adjust routes as necessary to avoid delays.\n, • Completing delivery paperwork and logbooks or any other required documentation.\n, • Handle the loading and unloading of company vehicles with care and precision.\n, • Good geographic knowledge of the local delivery area.\n, • Experience of multi drop deliveries to customers, including general public locations and job sites.\n, • Experience of working in a similar delivery or logistics environment.\n, • Deliver goods into customers premises, checking delivery accuracy and ensuring documentation is signed.\n, • Collect and manage any returned items as part of the delivery process.\n\n You will need \n\n • UK Class 2 licence with no more than 6 penalty points (clean licence preferred)\n, • Valid Digital Tacho card\n, • Current CPC card with up-to-date training (7 hours per year)\n, • Non-UK licence holders must exchange their CPC/Tacho cards for UK equivalents before employment or upon renewal\n, • Solid understanding of EU/Domestic tachograph regulations, including working hours, rest breaks, and driving time limits\n, • Strong verbal communication skills\n\n Desirable: \n\n • Experience with delivery work in Central London\n, • Familiarity with tail-lift operation\n, • Ability to operate an electric pump truck\n, • Knowledge of parking rules and regulations\n, • Strong time management skills and ability to maintain schedules\n\n About The Company \n Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. \n Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. \n We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. \n We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. \n Please note \n We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. \n On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. \n Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco

\n \n We are seeking an experienced and highly organised Commercial Account Handling Manager to manage a portfolio of commercial insurance clients while leading and developing a Commercial Account Handling team. \n This is a hands-on, client-facing role. You will manage and service your own portfolio of commercial insurance clients, handling renewals, mid-term adjustments and new business enquiries, and delivering exceptional client service and strong renewal retention. In addition, reflecting your seniority and experience, you will take on responsibility for overseeing a team of four Commercial Account Managers, ensuring workloads are managed effectively, service standards are maintained, and back-office processes and procedures are consistently followed. \n Working closely with senior management, you will play a key role in ensuring operational excellence and compliance with regulatory and internal standards across the Account Handling function. \n This opportunity would suit an experienced Senior Account Handler, Team Leader or Account Handling Manager who enjoys managing clients, developing people, improving processes and driving high levels of client satisfaction. \n Key Responsibilities \n Client Portfolio Management \n\n • Manage and service your own portfolio of commercial insurance clients.\n, • Build and maintain strong relationships with clients, insurers and key stakeholders.\n, • Handle renewals, mid-term adjustments, new business enquiries and general account servicing activities.\n, • Deliver a consistently high standard of customer service.\n, • Support client retention and identify opportunities for account growth and cross-selling.\n\n Team Leadership & Management \n\n • Oversee, motivate and develop a team of three Commercial Account Managers.\n, • Provide technical support, coaching and mentoring to team members.\n, • Conduct regular one-to-one meetings and performance reviews.\n, • Assist with recruitment, onboarding and training of new employees.\n, • Support the ongoing professional development of the team.\n, • Foster a collaborative, positive and high-performing culture.\n, • Manage workloads and resource allocation across the team.\n\n Renewals & Service Delivery \n\n • Oversee the renewal process across the Account Handling team.\n, • Monitor renewal pipelines to ensure deadlines and service standards are achieved.\n, • Support complex renewals and referrals where required.\n, • Ensure client documentation is produced accurately and within agreed timescales.\n, • Drive best practice in account management and client servicing.\n, • Work closely with insurers and broking colleagues to achieve positive client outcomes.\n\n Operational Excellence \n\n • Ensure all back-office processes and procedures are adhered to across the team.\n, • Maintain accurate records and high standards of administration.\n, • Monitor service levels, workflow efficiency and operational performance.\n, • Identify opportunities to improve processes and enhance team productivity.\n, • Support the implementation of new initiatives and business improvements.\n, • Produce and review management information where required.\n\n Compliance & Quality Assurance \n\n • Ensure adherence to FCA regulations, Consumer Duty requirements and company procedures.\n, • Support internal audits and quality assurance reviews.\n, • Monitor file quality and documentation standards.\n, • Ensure regulatory and compliance requirements are consistently met.\n, • Assist with the resolution of operational and compliance-related issues.\n, • Promote a culture of accountability, accuracy and continuous improvement.\n\n Systems & Technology \n\n • Champion best practice in the use of internal systems and technology.\n, • Support colleagues in the effective use of Acturis and other business systems.\n, • Work with management to improve system utilisation and operational efficiencies.\n, • Act as a key point of contact for process and system-related queries.\n\n Skills & Experience Required \n Essential \n\n • Proven experience within Commercial Insurance Account Handling.\n, • Strong knowledge of commercial insurance products and markets.\n, • Experience managing client portfolios and renewals.\n, • Previous leadership, supervisory or team management experience.\n, • Understanding of FCA regulations and compliance requirements.\n, • Excellent organisational and time management skills.\n, • Strong communication and stakeholder management abilities.\n, • Ability to prioritise workloads and manage competing demands effectively.\n, • Strong attention to detail and commitment to quality.\n, • Working knowledge of Acturis.\n\n Desirable \n\n • Previous experience as an Acturis Super User/system champion.\n, • Experience supporting, training or mentoring colleagues on systems and processes.\n, • Experience leading operational improvements and process efficiencies.\n, • Cert CII or progress towards professional qualifications.\n\n Personal Attributes \n\n • Strong relationship builder with excellent interpersonal skills.\n, • Commercially aware and customer focused.\n, • Positive and supportive leadership style.\n, • Highly organised and process driven.\n, • Proactive and solutions oriented.\n, • Resilient and adaptable in a fast-paced environment.\n, • Passionate about developing people and improving performance.\n, • Professional, approachable and collaborative.\n\n What's on Offer \n\n • A varied role combining client management, leadership and operational oversight.\n, • Supportive and collaborative working environment.\n, • Career development and progression opportunities.\n, • Competitive salary and benefits package including PMI, 25 days holiday, annual bonus, pension, commission incentives, life insurance etc.\n\n The opportunity to make a tangible impact on both client experience and team performance \n How to ApplyIf you have previous commercial insurance experience and are looking to join a growing brokerage where your contribution will be genuinely valued, we'd love to hear from you.Apply today or contact Francesca Franklin at Insure Recruitment for a confidential conversation

Part-Time Sales Specialist | Wrap London & POETRY | London | Part Time, Flexible Hours | £13.50 per hour \n Passionate about premium fashion and exceptional customer service? We'd love to hear from you. \n Selective Marketplace Ltd. is home to two premium British womenswear brands, Wrap London and POETRY. Both brands are known for their timeless style, beautifully crafted collections, and commitment to natural fabrics and exceptional quality. Designed at our London studio near Putney Bridge, our collections are inspired by fashion, art, and culture from around the world. \n We are looking for a Part-Time Sales Specialist to join one of our London boutiques. Depending on business needs and your experience, you may be based in either our Wrap London or POETRY store. \n As part of our friendly and supportive retail team, you'll play a key role in creating an outstanding shopping experience and helping our customers feel confident and inspired. \n Wrap London – Westbourne Grove, Notting Hill \n POETRY Fashion – Walton Street, South Kensington \n What you'll be doing \n\n • Deliver exceptional customer service and act as a brand ambassador.\n, • Build genuine, long-lasting relationships with customers.\n, • Develop excellent product knowledge and confidently offer styling advice.\n, • Process sales accurately using our till and store operating systems.\n, • Maintain high visual merchandising standards.\n, • Work collaboratively as part of a close-knit retail team.\n, • Support the day-to-day running of the store.\n\n About you \n\n • Has experience in a customer-facing retail role, ideally within fashion.\n, • Is enthusiastic, approachable and passionate about delivering exceptional customer service.\n, • Enjoys building relationships and creating memorable customer experiences.\n, • Has a genuine interest in premium fashion and personal styling.\n, • Works well both independently and as part of a team.\n, • Can reliably commute to one of our London stores.\n, • Is flexible and available to work weekends when required.\n\n Your development \n We believe in investing in our people. You'll receive training and support in: \n\n • Outstanding customer service\n, • Personal styling\n, • Product knowledge\n, • Visual merchandising\n, • You'll also have opportunities to develop your career within the Selective Marketplace family.\n\n What we offer \n\n • £13.50 per hour\n, • 12 hours per week across 2 days\n, • Opportunity to work additional hours when available\n, • Permanent part-time position\n, • Company pension\n, • Generous employee discount across Wrap London & POETRY\n, • Supportive team environment and ongoing training\n\n Store opening hours \n Monday – Saturday: 10:00am – 6:00pmSunday: 11:00am – 5:00pm \n Ready to join us? \n If you're passionate about beautiful clothing, enjoy helping customers find pieces they'll love, and want to work for two premium British fashion brands that value quality, creativity and exceptional service, we'd love to hear from you. \n Apply today and become part of the Wrap London & POETRY team.

Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. \n RESPONSIBILITIESPromote a warm and welcoming environment for residents, staff and visitorsManage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the homeDrive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductionsPayroll preparation for home based staffProvide advice and guidance to employees on queries using the HR tools and resources availableEnsure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where requiredEnsure all rotas are completeManage safe contents, petty cash, and resident fund accountsUpdate ad-hoc training, supervisions, and appraisals on staff recordsOffer guidance on staff development opportunities including signposting to Apprenticeships and qualifications \n NEED TO HAVEExperience in a customer facing rolePrevious involvement in HR administration and recruitment High level of attention to detail and the ability to prioritiseProficient user of Microsoft- specifically Word, Excel and OutlookCIPD qualification would be beneficial \n REWARDS AND BENEFITSRewarding Excellence bonus, meaning you will be financially rewarded by up to £500 for a Good or Outstanding CQC inspectionUnlimited access to our generous refer a friend scheme, earning up to £500 per referralAccess to a wide range of retail and leisure discounts at big brands and supermarketsFree access to medical specialists, who are available for a second opinion if you need it to make a decision with confidenceConfidential and free access to counselling and legal servicesTax code review service, where we will check that you are on the right code and paying the right level of taxOption to join our monthly staff lottery alongside thousands of colleagues across the UK \n As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. \n

Sales Associate - No Experience Required \n Full-Time Equivalent Availability, Immediate Starts Available \n Are you looking to build experience in a customer-facing sales and marketing environment \n Do you thrive in fast-paced environments \n Are you a positive, goal-driven individual who loves connecting with people \n Our client in Croydon is expanding and is looking for Entry Level Sales Associates to join their team in a fast-paced, face-to-face customer engagement role. This opportunity focuses on developing communication skills, customer interaction, and brand representation across client campaigns. \n What You’ll Be Doing: \n\n • Engaging with customers face-to-face in residential environments across the Croydon area\n, • Supporting customer acquisition and brand awareness campaigns\n, • Communicating brand messaging in a professional and engaging manner\n, • Working as part of a team in a target-driven environment\n, • Representing well-known clients in a customer-facing role\n\n Who We’re Looking For: \n\n • A positive, proactive attitude and willingness to learn\n, • Strong communication skills with a professional standard of English\n, • Confidence engaging with people face-to-face\n, • A strong work ethic and team-focused mindset\n, • Full-time equivalent availability (minimum 4–5 full working days per week, Monday–Saturday)\n\n Whether your background is in Retail, Hospitality, Sales, Customer Service, Waiting Staff, Barista, Marketing, Front of House or any other customer-facing roles - our client provide the full client coaching and ongoing support you need to succeed. \n What’s On Offer: \n\n • Commission plus performance incentives\n, • Coaching, mentoring and ongoing development opportunities from the start\n, • Opportunities to build skills in customer engagement, communication and sales\n, • Opportunities to take on additional responsibilities over time\n, • A supportive team environment with networking and team activities\n, • Recognition experiences and development opportunities may be available based on performance\n, • Travel opportunities may be available for high-performing individuals\n\n This is a face-to-face, field-based opportunity within the Croydon area. Successful candidates will operate on a subcontracted basis, with earnings consisting of commission plus performance incentives. Individuals are responsible for their own Tax and National Insurance contributions. \n If you’re looking to build experience in sales and customer engagement, apply via the online system with your up-to-date CV and contact details. \n Apply today via the online system and attach your CV. Please ensure your full name, address, and contact details are up to date so our recruitment team can reach out to successful candidates. \n ROLES ARE BASED IN THE CROYDON AREA! \n This role is not suitable for candidates still in education (school/College/University), due to availability, our client is seeking candidates that can work 4/5 FULL DAYS per week. \n • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Essential skills experreince: \n \n Ability to undertake assessments and investigations of homeless applications under Part VII of the Housing Act 1996, including accepting any HRA duties that may be owed and making s193 main duty decisions upon their expiry. \n Experience in assisting those who are rough sleeping and to be able to provide innovative and tailored options to relieve homelessness. \n Experience in working closely with outreach teams and partner organisations to identify rough sleepers in need of a housing needs assessments in a variety of locations such as day centres, supported housing schemes or short-term emergency hotel accommodation. \n Job Purpose \n \n The postholder will work closely with the Supported Housing Commissioning Team, especially the Rough Sleeping co-ordinator, to identify rough sleepers in need of a housing needs assessment. \n To work closely with the Rough Sleeping co-ordinator, in identifying rough sleepers in need of a housing needs assessments in a variety of locations such as day centres, supported housing schemes or short term emergency hotel accommodation. \n To prevention of homelessness in accordance with the provisions of the Homelessness Reduction Act, associated Code of Guidance, case law and best practice. \n To assist those who are rough sleeping or at risk of homelessness with fully understanding the situation and to be able to provide innovative and tailored options to prevent and relieve homelessness. \n To undertake a housing needs assessments for people seeking housing assistance and create housing plans tailored to the individual?s needs and circumstances. \n To manage a complex and demanding caseload in a busy and often challenging environment and prevent or relieve homelessness through the provision of advice, advocacy, negotiation and mediation. \n To ensure that all housing options have been thoroughly explored to ensure best efforts to prevent homelessness. \n To undertake the assessment and investigation of homeless applications under Part VII of the Housing Act 1996 where prevention/relief is not possible and inform clients of their assessment outcome. \n \n Responsibilities \n \n To provide a front of house service for customers who are rough sleeping who are seeking housing advice and assistance, ensuring that both priority and non-priority customers are directed to the appropriate part of the service. \n \n To help households to remain in their current accommodation, where this is not possible in the long-term to agree an extension of their stay while they source alternative accommodation, supporting them to access private rented accommodation and to make applications for social housing. \n \n To deliver a customer-facing service via drop in and appointments and work occasional evening meetings where required to accommodate the demand and flow of customers. \n \n To deliver a customer-facing service via a telephone advice-line providing a full casework service for callers, as required. \n \n \n Assess the temporary accommodation needs of customers as required and follow established placement and sign-up processes in order to provide a seamless service. \n Educated to degree levelstandard or equivalent or demonstrable suitable experience \n \n Key Knowledge \n \n Awareness of legislation relating to housing advice, homelessness, housing management and the allocation of housing, with a good practical understanding of the rangeof housing problems people may experience \n \n Broad knowledge and understanding of the housing and support needs of homeless and housing applicants and tenants. \n \n Excellent knowledge of negotiation and mediation techniques andtheir practical application \n \n Relevant Experience \n \n \n Experience of dealing witha diverse and vulnerable clientele in housing/homeless related environment. \n \n Experience of working in a service within a pressurised and high-profile environment within a multi-disciplinary team, providing a quality service. \n \n Experience of achieving performance targets and meeting departmental objectives \n \n Experience of providing quality advice and information to membersof the publicand of handling complaints and enquiries \n \n Experience of producing highquality written communications to a corporate standard \n \n Experience of using different IT systems in order to manage caseloads, monitor delivery of targets and drive improved service. \n \n Educated to degreelevel standard or equivalent or demonstrable suitable experience

About the job \n Flatpay is one of Europe's fastest-growing fintech companies, helping thousands of businesses simplify card payments with transparent pricing and exceptional service. Having recently launched in the UK, we're building an ambitious sales team to drive our continued growth. \n If you enjoy meeting new people, building relationships and working towards ambitious goals, we'd love to hear from you. \n What you'll do \n \n Location: Field Based – London - Canary Wharf + Sutton \n Employment Type: Full Time | Permanent \n What you'll earn \n\n • Commission-only role with a guaranteed minimum payment of £2,120 per month\n, • £60,000–£70,000 OTE\n, • Uncapped commission\n, • 45p per mile mileage reimbursement\n, • Company phone and laptop\n, • RingGo parking account provided\n\n Your earnings are uncapped – the more business you win, the more you earn. \n Responsibilities \n\n • Attend pre-booked appointments with local businesses to demonstrate Flatpay's payment solutions and convert opportunities into customers\n, • Generate your own pipeline through referrals, networking and local prospecting\n, • Understand each merchant's needs and recommend the most suitable solution\n, • Deliver and install payment terminals for new customers, ensuring a smooth onboarding experience\n, • Keep CRM records accurate and up to date\n, • Build long-term customer relationships by delivering an excellent customer experience\n, • Share customer feedback and market insights with our Sales Development, Marketing and Product teams\n\n Skills & Attributes \n\n • Strong communication and relationship-building skills\n, • Self-motivated with the resilience to work towards ambitious goals\n, • Organised and confident managing your own territory\n, • Customer-focused with a consultative approach to selling\n, • Commercially minded with strong problem-solving skills\n\n \n Our Values \n \n At Flatpay, how we work matters as much as what we achieve. \n Happy Humans – We bring energy to our work and create teams people enjoy being part of. \n No Assholes – We perform at a high level while treating colleagues and customers with respect. \n It's Our Business, Own It – Everyone takes responsibility and manages their work like it's their own business. \n Start With No – We challenge ideas, think commercially and focus on what truly creates value. \n Sky-High Ambitions – We set bold goals and expect people to keep raising the bar. \n The Best Argument Wins – Titles don't decide outcomes. We debate openly to reach the best decisions. \n \n Background & Requirements \n\n • Experience closing sales in a customer-facing role (B2B or B2C)\n, • Full UK driving licence\n, • Access to a personal vehicle five days a week\n, • Willingness to travel across your assigned territory\n, • Fluent in English\n, • Right to work in the UK (we're unable to offer visa sponsorship at this time)\n, • Previous payments industry experience is not required\n\n What you'll get \n\n • Full onboarding and ongoing sales coaching\n, • A dedicated territory with pre-booked appointments from our SDR team\n, • The opportunity to build your own pipeline and maximise your earnings\n, • Mileage reimbursement at 45p per mile and a RingGo parking account\n, • Company phone and laptop\n, • Clear opportunities to grow your career as Flatpay continues to expand across the UK\n\n Hiring Process \n \n 1. Application Review – Our Talent Team reviews your CV to assess your experience and potential. \n 1. Talent Team Call (20–30 minutes) – We'll learn more about your background, discuss the role and territory, and answer any questions you may have. \n 1. Final Interview – Depending on the role and location, this will either be: \n\n • A group assessment session (around two hours with 10–15 candidates), including practical exercises and role plays, or\n, • A 1:1 Microsoft Teams interview with a Regional Manager.\n\n 1. Offer – Successful candidates receive a fast turnaround offer, with onboarding dates available each month.

Client Services Executive |Hybrid role - HQ in King's Cross, London \n \n Precept Recruit are proud to be representing Retail247 - a retail technology consultancy and SaaS provider dedicated to helping retailers improve operational efficiency and drive sustainable growth - in finding a graduate to join their client services team. \n Partnering with leading retail brands, they deliver innovative technology solutions and process transformation across product and stock operations. \n Combining deep retail expertise with cloud-based technology, Retail247 has developed two core platforms: Origin, a Product Information Management (PIM) solution, and Archean, a Stock Management solution. As part of the Barron McCann Group, Retail247 now offers an even broader range of retail technology and support services. \n Their approach combines consultancy-led insight with practical technology delivery, ensuring solutions are tailored to real-world retail challenges and implemented for long-term success. With a proven track record of delivering measurable results, Retail247 helps retailers build agile, future-ready operations in an evolving retail landscape. \n \n Role Overview \n As part of the Client Services team, you'll become a trusted partner to some of the UK's best-known retailers. You'll build strong customer relationships, help clients maximise the value of our software and consultancy services, and work alongside Product, Delivery and Support teams to ensure every customer has an outstanding experience. \n This is a varied role offering genuine career development within a growing retail technology business. If you're starting your career they'll provide the support, training, and opportunities to help you succeed. \n \n Who We're Looking For \n They are more interested in your potential than ticking every box. \n You'll enjoy this role if you: \n\n • Enjoy building relationships and helping people succeed.\n, • Are naturally organised and proactive.\n, • Like solving problems and finding practical solutions.\n, • Communicate confidently with a wide range of people.\n, • Take ownership of your work and follow things through.\n, • Are curious about technology and how retailers operate.\n, • Enjoy working collaboratively as part of a close-knit team.\n, • Want to develop your career in Client Services within a growing technology business.\n\n If you don't meet every requirement but believe you'd be a great fit, we'd still love to hear from you. \n \n What you'll be doing \n\n • Build trusted, long-term relationships with your customer portfolio.\n, • Organise, lead and document regular client meetings.\n, • Be the trusted advisor and primary point of contact for your customers.\n, • Develop a strong understanding of each customer's business objectives and become a trusted partner in helping them achieve success.\n, • Coordinate with Product, Delivery and Support teams to ensure customers receive an excellent service.\n, • Monitor customer health and proactively manage risks, issues, and escalations.\n, • Maintain accurate customer records, actions, and account plans within HubSpot and Smartsheet.\n, • Prepare customer reports and insights to support service reviews and Quarterly Business Reviews (QBRs).\n, • Communicate customer expectations, feedback and priorities with Product and Development teams.\n, • Proactively identify opportunities for account growth through additional products, consultancy, and services.\n, • Take ownership of customer issues through to resolution, engaging the appropriate teams where required.\n, • Help customers maximise value by introducing relevant product enhancements and best practice.\n, • Support the delivery of Quarterly Business Reviews (QBRs).\n, • Infrequent travel to client sites.\n\n \n Required Skills and Experience \n Experience \n We're keen to see applications from graduates and early-career professionals. \n Experience in any of the following would be beneficial: \n\n • Customer-facing roles.\n, • Account management.\n, • Retail.\n, • Hospitality.\n, • Project coordination.\n, • Customer Success.\n, • Technology or SaaS environments.\n\n Skills \n\n • Excellent written and verbal communication.\n, • Presentation skills.\n, • Strong organisation and time management.\n, • Comfortable using Microsoft Excel and business systems.\n, • Ability to manage multiple priorities.\n\n Personal Attributes \n\n • Proactive attitude.\n, • Strong problem-solving skills.\n, • Team player.\n, • Curious and eager to learn.\n, • Takes ownership and follows things through.\n, • Passionate about delivering an exceptional customer experience.\n\n Desirable Skills and Experience \n\n • Retail experience.\n, • Experience using CRM tools such as HubSpot.\n, • Experience supporting software implementation or projects.\n, • Experience working within a SaaS or technology business.\n, • Bachelor's degree or Level 5/6 apprenticeship.\n, • Public speaking.\n, • Event coordination.\n\n \n What Success Looks Like \n In your first 12 months you'll: \n\n • Build trusted relationships across your customer portfolio.\n, • Develop a strong understanding of Retail247's products and services.\n, • Confidently lead customer meetings and service reviews.\n, • Help customers maximise the value of the solutions.\n, • Contribute to excellent customer satisfaction and successful contract renewals.\n\n \n Why R247? \n\n • Work with some of the UK's leading retail brands.\n, • Join a supportive and collaborative team.\n, • Hybrid working policy.\n, • Personal development opportunities.\n, • Performance-related bonus.\n, • Office-based gym.\n, • Team socials.\n, • 33 days annual leave.\n, • Pension package.\n, • Employee Wellbeing platform including Cycle to Work scheme.\n, • Access to private health insurance.\n\n \n This is a great company to join, you will be very well looked after by a supportive team and will benefit from lots of opportunities for development and growth. Apply today to avoid disappointment.

Are you a tech-savvy multitasker wanting to learn about the world of digital media? \n Are you fluent in Portuguese / Brazilian? \n Our client has a fantastic opportunity as a Junior Client Consultant and would love to hear from you. \n This role involves flexible working with occasional visits to London. \n About the Company: \n Our client is a high-tech new media providing industry-leading solutions in mobile and digital communications. Their core technical platform is in use by some of the biggest brands around the globe to deliver exciting interactive campaigns and marketing services across mobile phone and email channels. \n The AI platform elevates the customer journey of clients, through cost-effectiveness and efficiency, resulting in high customer satisfaction. By collaborating channels across voice, SMS, Email, WebChat and social messaging apps, a seamless and personalised journey is available in one platform. \n The company ethos is based on constant product innovation, reliable software engineering and excellent customer service. Although this is a small company, they work with large well-known brands and corporate customers! \n The Role: \n As a Junior Client Consultant, you will be joining the Professional Services team and assist in contributing to the continued growth of the company. \n This role will start as a remote role with occasional travel to London, but this is subject to change with the possibility of moving to a more prominent London base. The role will start as a 3-month internship paying £25,000 p.a. Upon a successful internship, you will be offered a permanent job with an improved salary of £27,000. \n Conversational Portuguese / Brazilian is essential. \n Your responsibilities will include: \n\n • Segmentation and user selection for campaigns\n, • Setting up and monitoring email and mobile campaigns\n, • Testing services and producing reports\n, • Managing new SMS, MMS, Email and Voice campaign set-up\n, • Investigating/fixing issues reported by clients about their campaigns\n, • Campaign testing\n, • Data analysis\n, • Providing daily, weekly or monthly reports on campaigns\n\n About You: \n\n • This role will suit a tech-savvy multitasker who is keen to interact with clients, is attentive to detail and is a fast learner.\n, • You must be keen to learn how a new media business works and be willing to contribute to maintaining excellent customer service in a fast-paced and rapidly changing environment.\n, • This role is client-facing and will involve daily interactions with clients as you help them deliver marketing and communication campaigns.\n, • Excellent written and verbal communication skills\n, • Excellent attention to detail and analytical skills\n, • Professional and dedicated attitude\n, • Time management skills and ability to work with deadlines and multitask\n, • You have skills in office productivity tools, such as spreadsheets\n, • You have a general interest in marketing and the ‘new media’ field\n\n Benefits of working for the company: \n\n • Willing to invest time in training a young professional\n, • Salary increase once the role is permanent\n, • Work from home with some travel to London\n

Customer Service Specialist/Project Manager - Aviation£30,000 - £32,000Hayes | On-site (Hybrid after probation) | Full TimeAre you an experienced Customer Service, Customer Support or Account Coordination professional with a background in aerospace or aviation? Do you enjoy building strong customer relationships while coordinating complex engineering and maintenance activities?We are supporting a leading aerospace organisation in the search for a Customer Service Specialist to join their Landing Gear MRO team. This is a fantastic opportunity to work with global airline customers, aircraft leasing companies and aviation partners, acting as the key operational contact throughout the maintenance, repair and overhaul (MRO) process.The OpportunityAs the Customer Service Specialist, you'll be the primary operational liaison between customers and internal teams, ensuring clear communication, efficient coordination and exceptional customer service throughout each MRO event.Working closely with Account Managers, Event Managers, Engineering, Operations, Supply Chain and Quality, you'll play a vital role in ensuring customer expectations are met while helping deliver complex aerospace projects on time.Key Responsibilities - Act as the primary operational point of contact for assigned customer MRO events. - Build and maintain strong day-to-day relationships with customers. - Prepare customer status reports and coordinate regular progress meetings. - Provide timely updates on operational progress, delivery milestones and project risks. - Coordinate customer-facing activities throughout the full MRO lifecycle. - Work closely with Engineering, Production, Supply Chain, Logistics and Quality to ensure customer commitments are achieved. - Coordinate inductions, shipping activities and supporting documentation. - Monitor project progress and proactively communicate delays or changes. - Coordinate customer queries, complaints, warranty claims and quality investigations. - Support cross-functional teams to resolve operational issues efficiently. - Identify recurring issues and contribute towards continuous improvement initiatives. - Maintain accurate records using ERP systems and Microsoft Office.What We're Looking For - Previous experience within Customer Service, Customer Support, Customer Operations or customer Account Coordination. - Aerospace, Aviation or MRO industry experience (highly desirable). - Experience managing multiple customer requirements within a fast-paced operational environment. - Strong stakeholder management skills with the ability to communicate confidently across all levels. - Experience using ERP systems alongside Microsoft Office (Excel, Outlook & PowerPoint). - Excellent organisation, planning and time management skills. - Strong attention to detail and problem-solving ability. - The confidence to communicate technical or operational information clearly to customers.Desirable Experience - Knowledge of aircraft maintenance (MRO) processes. - Understanding of aerospace supply chains. - Familiarity with quality and regulatory standards within aviation. - Degree in Business, Engineering, Aviation Management or a related discipline (or equivalent industry experience).What's on Offer - Opportunity to work with a globally recognised aerospace business. - Exposure to major airlines, aircraft lessors and aviation operators worldwide. - Collaborative environment working alongside Engineering, Operations, Supply Chain and Commercial teams. - Genuine opportunities for career development within a growing aerospace organisation. - International travel opportunities as part of the role.EligibilityApplicants must have the unrestricted right to live and work in the UK. Sponsorship is not available for this position.

Freightserve are looking to recruit a Fine Art Class 2 Driver / Technician for a well-established niche sector Freight Forwarder. The company is based in the Clapham, London area. \n Key Responsibilities:- \n\n • Fine Art handling from packing/unpacking to installation/de-installation.\n, • Driving and operating HGV 2 vehicles\n, • Oversee loading, securing, unloading artworks onto and from vehicle.\n, • Complete all necessary paperwork in full and accurately, including consignment notes and timesheets.\n, • Carry out all necessary driver vehicle checks in accordance with VOSA requirements.\n\n Professional Skills, Qualifications, Expectations \n\n • Must hold HGV 2 Licence\n, • High level of professionalism in customer-facing role\n, • Must be flexible with working hours as reasonably requested by the Operations Manager, overtime payment available\n\n What they offer:- \n A competitive benefits package including enhanced maternity/paternity pay, a pension scheme, a health care programme, two paid days off for charity work and many other benefits. \n We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry. \n

Are you a natural leader with a passion for people, performance, and customer service? \n Do you thrive in a fast-paced customer environment where you can make a real difference in your community? If so, we’d love to welcome you to H&T as a Store Manager. \n At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers. \n We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague. \n ?? Salary: £33,500 per annum (Includes London Weighting Allowance)* \n ?? Location: East London \n ?? Job Type: Full Time \n Flexibility: Full flexibility from Monday to Sunday is required. \n *The opportunity to earn up to £4,000 extra each year in discretionary bonuses, which are pro-rated and based on performance against key KPIs \n About the Role \n As a Store Manager, you will lead and inspire your team to deliver exceptional customer service while ensuring full compliance with company policies and regulatory standards. You’ll be responsible for achieving financial targets, developing your team, and creating a positive, inclusive store environment where colleagues feel motivated, well-trained, and proud of their role. No prior experience with Pawnbroking is required as we offer a comprehensive training programme to ensure you feel confident and supported in all aspects of the role. \n Key Responsibilities \n\n • Coach, develop, and inspire your team to meet quarterly goals and deliver their best every day\n, • Foster a culture of continuous learning and flexibility, ensuring all colleagues are multi-skilled and customer-focused\n, • Lead by example to deliver service excellence, ensuring every customer receives the right product or service for their needs\n, • Set clear expectations and ensure full adherence to legal, regulatory, and company standards to maintain a safe and secure environment\n, • Drive performance, control costs, and identify growth opportunities to ensure consistent profitability\n, • Collaborate with the wider regional team, sharing best practices and supporting overall business success\n, • Plan and implement new initiatives effectively, ensuring smooth integration with minimal disruption to customers and colleagues\n\n Click here to view the full Job Description. \n STORE MANAGER JOB DESCRIPTION \n Watch our short video on a day in the life of a H&T store to see what it's like to work at H&T. \n A DAY IN THE LIFE OF A H&T STORE \n What We’re Looking For \n\n • A passion for high standards and delivering exceptional experiences for both customers and colleagues\n, • Strong verbal and written communication skills\n, • Proven ability to lead, motivate, and develop a team\n, • Previous experience as a Store Manager or Remote Manager in a Financial Services or customer-facing environment\n, • Multilingual skills are a bonus - due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required\n\n What We Offer \n At H&T, we’re proud to provide a comprehensive benefits package that goes far beyond the basics. From day one, you’ll receive full training and ongoing development to support your growth, with clear pathways for career progression. \n We foster a supportive and inclusive team environment where your contributions are genuinely valued. Your wellbeing is important to us, which is why our benefits include: \n\n • 30 days of holiday (including bank holidays), rising to 33 days with length of service\n, • Flexibility to buy or sell holiday days to suit your lifestyle\n, • Access to a private healthcare plan\n, • Cycle to work scheme and season ticket loans\n, • Preferential currency exchange rates\n, • Generous staff discounts – up to 25% off jewellery and high-end watches\n, • Incentive schemes to reward your achievements\n, • Exclusive discounts at leading retailers via our employee perks portal\n\n Lead with purpose. Inspire your team. Make a difference. \n Apply now to join H&T and take the next step in your leadership journey.

Client Services Executive | King's Cross, London | Hybrid | Permanent | Salary DOE \n \n Company Overview \n We are representing Retail247 - a retail technology consultancy and SaaS provider dedicated to helping retailers improve operational efficiency and drive sustainable growth. \n Partnering with leading retail brands, they deliver innovative technology solutions and process transformation across product and stock operations. \n Combining deep retail expertise with cloud-based technology, Retail247 has developed two core platforms: Origin, a Product Information Management (PIM) solution, and Archean, a Stock Management solution. As part of the Barron McCann Group, Retail247 now offers an even broader range of retail technology and support services. \n Their approach combines consultancy-led insight with practical technology delivery, ensuring solutions are tailored to real-world retail challenges and implemented for long-term success. With a proven track record of delivering measurable results, Retail247 helps retailers build agile, future-ready operations in an evolving retail landscape. \n \n Role Overview \n As a Client Services Executive, you will become a trusted partner to some of the UK's best-known retailers, managing and developing key customer relationships while ensuring clients maximise the value of our software and consultancy services. \n Working closely with Product, Delivery and Support teams, you will take ownership of a portfolio of customer accounts, acting as their primary point of contact and advocate within Retail247. You'll play a key role in driving customer satisfaction, retention, growth and long-term success. \n This is an excellent opportunity for an experienced customer-facing professional with a background in Customer Success, Account Management, Client Services or a similar role within a SaaS, technology or retail-focused business. \n \n What you will be doing \n\n • Build trusted, long-term relationships with your customer portfolio.\n, • Act as the trusted advisor and primary point of contact for your customers.\n, • Develop a strong understanding of each customer's business objectives and help them achieve success through Retail247's products and services.\n, • Coordinate with Product, Delivery and Support teams to ensure customers receive an outstanding service experience.\n, • Monitor customer health and proactively manage risks, issues and escalations.\n, • Prepare customer reports and insights to support service reviews and Quarterly Business Reviews.\n, • Communicate customer feedback, priorities and requirements to Product and Development teams.\n, • Identify opportunities for account growth through additional products, consultancy and services.\n, • Take ownership of customer issues through to resolution, engaging the appropriate teams where required.\n, • Undertake occasional travel to customer sites as required.\n\n \n Who We're Looking For \n We're looking for an experienced Client Services professional who is passionate about building long-term customer relationships and delivering exceptional service. \n You'll thrive in this role if you: \n\n • Have experience managing customer relationships within a client-facing role.\n, • Enjoy building trusted partnerships and helping customers achieve their objectives.\n, • Are highly organised and proactive in managing multiple priorities.\n, • Communicate confidently with stakeholders at all levels.\n, • Take ownership of customer outcomes and follow through on commitments.\n, • Have strong problem-solving skills and a commercial mindset.\n, • Are comfortable working collaboratively across multiple teams.\n, • Have an interest in technology and understanding how businesses operate.\n, • Are motivated by delivering measurable value and creating positive customer experiences.\n\n \n Required Skills and Experience \n Experience \n To be successful in this role: \n You will ideally have: \n\n • Experience in a client-facing role.\n, • Experience managing customer relationships and service delivery.\n, • Experience working within a SaaS, technology, consultancy or retail environment.\n, • A track record of building strong customer relationships and delivering excellent customer outcomes.\n\n Skills \n\n • Excellent written and verbal communication skills.\n, • Strong presentation and stakeholder management skills.\n, • Excellent organisation and time management.\n, • Ability to manage multiple priorities and deadlines.\n, • Strong commercial awareness and customer focus.\n, • Comfortable using Microsoft Excel and business systems including CRM Platforms.\n\n Personal Attributes \n\n • Proactive and self-motivated.\n, • Strong problem-solving and analytical skills.\n, • Relationship-driven and customer-focused.\n, • Collaborative team player.\n, • Takes ownership and accountability.\n, • Professional, resilient and adaptable.\n, • Passionate about delivering an exceptional customer experience.\n\n Desirable Skills and Experience \n\n • Retail industry experience.\n, • Experience using HubSpot or similar CRM platforms.\n, • Experience supporting software implementations or business transformation projects.\n, • Experience working within a SaaS or technology business.\n, • Experience delivering Quarterly Business Reviews (QBRs).\n, • Commercial experience identifying upsell or account growth opportunities.\n, • Experience engaging with senior stakeholders and decision-makers.\n\n \n Why Join R247? \n\n • Work with some of the UK's leading retail brands.\n, • Join a supportive and collaborative team.\n, • Hybrid working policy.\n, • Personal development opportunities.\n, • Performance-related bonus.\n, • Office-based gym.\n, • Team socials.\n, • Annual leave allowance.\n, • Pension package.\n, • Employee Wellbeing platform including Cycle to Work scheme.\n, • Access to private health insurance.\n\n \n This is a great business to work for and a brilliant role, apply today to avoid disappointment. \n \n Other roles you may have applied for: \n \n Customer Success Manager, Account Manager, Key Account Manager, Customer Service Executive, Customer Success Advisor

Reservations Agent \n\n • Annual Salary: £30,000 - £35,000 (flexible depending on experience)\n, • Location: Harrow\n, • Job Type: Hybrid (Office Mon-Wed, WFH Thu-Fri)\n\n Join our dynamic team as a Reservations Agent, where you will design bespoke holidays tailored to clients' preferences, ensuring unique and memorable travel experiences. This role is ideal for someone with a passion for African safari holidays and a strong background in travel consultancy. \n Day-to-day of the role: \n\n • Design and manage bespoke holidays tailored to clients' preferences, ensuring unique and memorable travel experiences.\n, • Build and maintain strong, long-term client relationships, ensuring high satisfaction and fostering repeat business.\n, • Identify opportunities to upsell and cross-sell additional travel services, packages, and exclusive experiences to enhance the client journey.\n, • Offer expert advice on destinations, itineraries, and services, guiding clients to make informed decisions.\n, • Manage client inquiries, bookings, and related administrative tasks efficiently and professionally.\n, • Deliver outstanding customer service, ensuring clients are supported and satisfied throughout the booking process.\n, • Provide administrative support to the team as needed.\n, • Stay updated with the latest industry trends to offer clients innovative and relevant travel solutions.\n\n Required Skills & Qualifications: \n\n • A genuine passion for African safari holidays, with demonstrable knowledge of the destinations we offer.\n, • Excellent phone etiquette and communication skills.\n, • A minimum of 3 years’ experience as a Travel Consultant or in a similar client-facing role; however, graduates with a willingness to learn and develop in the role are also considered.\n, • Strong organizational and time management skills.\n, • High attention to detail and excellent problem-solving abilities.\n, • Proficiency in reservation systems and MS Office.\n, • Proven track record of delivering high-quality results in a timely manner.\n, • Experience in selling holidays, creating packages, and understanding of the travel market.\n\n Benefits: \n\n • Competitive salary with flexibility based on experience.\n, • Hybrid working model.\n, • Opportunity to work in a dynamic and growing industry.\n, • Professional development opportunities.\n, • Work schedule includes approximately one Saturday every 4-5 weeks.\n\n To apply for this Reservations Agent position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

\n\n This is an opportunity to join an analytics team within a leading data-led marketing environment. The role offers strong exposure to digital performance, customer insight, and end-to-end campaign measurement, with clear impact on client strategy and business outcomes.\n\n\n The Company They are a global consultancy-style organisation operating at the intersection of data, technology and marketing. Their work focuses on delivering measurable impact through customer-centric insights and advanced analytics. With a strong agency and consulting heritage, they partner with major brands to transform marketing effectiveness and customer experience. They foster an inclusive and collaborative culture, with a strong emphasis on continuous learning and development.\n\n\n The Role You will play a role in delivering data-driven insights across digital campaigns and customer journeys.\n\n\n Responsibilities will include:\n\n\n • Leading post campaign analysis to evaluate performance and identify optimisation opportunities\n, • Delivering customer journey reporting across multiple digital touchpoints\n, • Building and maintaining dashboards using tools such as Power BI or Tableau\n, • Working with large datasets using SQL and Python to generate insights\n, • Collaborating with stakeholders to translate business questions into analytical solutions\n, • Supporting test and learn methodologies, including A/B testing and campaign optimisation\n, • Mentoring junior analysts and contributing to best practice within the team\n\n\n Your Skills and Experience\n\n\n, • Commercial experience in marketing analytics within an agency or consultancy environment\n, • Experience in digital analytics, including web and social performance measurement - GTM, Google Analytics\n, • Proven ability to deliver post campaign analysis and customer journey insights\n, • Experience with SQL and Python for data manipulation and analysis\n, • Experience with data visualisation tools such as Power BI or Tableau\n, • Understanding of tagging, attribution and digital measurement frameworks\n, • Stakeholder management skills with the ability to present insights clearly\n\n\n What They Offert\n\n\n, • Structured learning and development programmes\n, • Clear progression pathways within a growing analytics function\n, • Comprehensive benefits package focused on wellbeing and work-life balance\n\n\n How to Apply If you are interested in applying your digital analytics expertise in a client-facing, insight-driven environment, please submit your CV to learn more.\n\n

Our client, an exciting new business spawned under the umbrella of an incredibly well-established global Food company, are looking to recruit a driven, hungry Commercial Account Manager to oversee relationships with some of the UK's largest Grocers. Working on a remote basis (with regular meetings to your assigned clients - which you will have the autonomy to organise/schedule), this is an incredible opportunity for the right candidate!The parent company to our client are a globally-recognised brand, and have been established for over 50 years. A fantastic client of ours, we have placed numerous candidates with the business over the last few years. Due to the fairly recent launch of a core range of smoked/unsmoked meat snacks under a new brand, they are actively seeking the perfect candidate to manage their external relationships, growing/diversifying spend. In a nutshell, your responsibilities will include:- Managing the relationship(s) with major UK Grocers (Tesco/Sainsbury's/Asda/Morrisons/Co-Op/Costco)- Growing existing accounts through regular business reviews/diversifying spend- Owning the P&L for assigned accounts - managing net sales/gross margin/promotional investment- Tracking performance against KPI's - analysing data to identify trends/risks/opportunities- Forecasting sales volumes to ensure strong availability/minimise waste- Leading the business understanding of the snacking category (competitor brands/customers/market performance)- Supporting the launch of NPD / managing range changes to ensure execution in-store and online- Negotiating promotional plans/pricing/distribution to ensure delivery of commercial targets- Working closely with Brand Marketing/Operations/Demand Planning/Finance teams across multiple markets to align commercial goalsIn order to be considered for this position, it is ESSENTIAL that you have the following:- Minimum 2 years' experience of managing external clients accounts within FMCG (preferably Snacks - however would absolutely consider all Food categories!)- Understanding of how UK Grocers operate- Strong proficiency in all Microsoft packages- Genuine passion for using data analysis to build compelling, insight-driven stories to aid sales- Ability to create and deliver compelling storytelling presentations for both internal and customer-facing meetings- Excellent interpersonal skills for negotiation/stakeholder management- Full, clean UK driving licence - Fun, sociable personality- Genuine desire to progress!In addition to a very competitive basic salary of £60,000 - £70,000, our client are also offering the following:- 15% annual bonus (which has been paid out, in full, for the last 5 years)- Car Allowance (all business travel paid for)- Home-based contract (with complete autonomy over diary to meet with clients as/when required)- Individual private healthcare- Incredible training/development opportunitiesOur client are looking to move very quickly on this, so any interested candidate(s) are urged to apply at their earliest convenience! \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk