Front of House Team Member
23 hours ago
London
Job Title: Front of House Team Member We are seeking a friendly, reliable, and enthusiastic Front of House Team Member to join our busy Thai restaurant. This role is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and is passionate about delivering excellent customer service. Essential Requirements • Previous experience working in a restaurant, café, bar, or similar hospitality environment, • Confident and professional customer service skills, • Ability to work efficiently during busy service periods, • Good communication and teamwork skills, • Strong attention to detail, • Basic understanding of food safety, hygiene, and allergen procedures, • Allergen Awareness Training, • Ability to accurately take customer orders and process payments, • Eligible to work in the UK Responsibilities • Welcome guests in a friendly and professional manner, • Take food and drink orders accurately, • Provide customers with information about the menu, ingredients, and allergens, • Serve food and drinks efficiently, • Process cash and card payments, • Prepare tables and maintain a clean and organised dining area, • Assist with opening and closing duties, • Monitor customer satisfaction and respond to requests promptly, • Work closely with the kitchen and management team during service, • Follow all food safety, hygiene, and allergen control procedures, • Support takeaway and delivery order preparation when required Desirable • Experience working in a busy, high-volume restaurant, • Expereince working in a bartender capacity and have fundamental knowledge on cocktails and drinks, • Knowledge of Thai food and ingredients, • Experience using a restaurant EPOS or till system, • Bar or drinks preparation experience, • Level 2 Food Safety & Hygiene Certificate, • Good English communication skills; speaking Thai is a plus, • Reliable, punctual, and available to work evenings and weekends We are looking for someone with a positive attitude who takes pride in creating a welcoming and enjoyable experience for every guest.