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Dominion
Property Manager
hace 4 días
£30000–£50000 anual
Jornada completa
London
We are seeking a dedicated Property Manager to oversee a diverse portfolio of commercial and residential properties. In this role, you will be crucial in ensuring the smooth and efficient operation of all managed assets. Your responsibilities will include: • Portfolio Management: Effectively manage a mixed portfolio of commercial and residential properties., • Financial Oversight: Ensure all rental payments are collected and processed promptly., • Compliance: Verify that all necessary lawful certificates and regulatory requirements are current and in place for each property., • Stakeholder Communication: Act as a primary point of contact, liaising effectively with agents, tenants, and contractors regarding any required maintenance, repairs, or other property-related works. Generous salary for the right candidate with sufficient experience
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PYRÁ
General Manager
hace 4 días
£40000–£45000 anual
Jornada completa
London
General Manager – PYRÁ Location: Queen’s Park, LondonRole Type: Full-time, senior leadership position Role Overview The General Manager is the operational and cultural lead of PYRÁ, responsible for delivering exceptional guest experiences, driving commercial performance and ensuring smooth day-to-day operations across the restaurant, bar, private dining and events. This role requires a hands-on, people-first leader with strong commercial awareness, capable of running a high-energy hospitality venue while protecting brand standards, profitability and team morale. Key Responsibilities: Operations & Service Excellence Oversee all front-of-house and venue operations, ensuring consistently high service standards.Lead daily service across lunch, dinner, brunch, events and private hire.Act as the senior point of contact on-site for guests, suppliers and partners.Ensure compliance with all health & safety, licensing, food safety and legal requirements.Maintain venue presentation, ambience, music levels and guest flow in line with PYRÁ’s brand. Team Leadership: Recruit, train, manage and retain a high-performing FOH and management team.Set clear expectations, rotas and performance standards.Lead by example on the floor during service.Conduct regular team briefings, reviews and development sessions.Build a positive, accountable and motivated team culture. Financial & Commercial Management Own weekly and monthly P&L performance with the owner.Manage labour costs, GP targets, stock control, and wastage.Maximise revenue through covers, events, upselling and smart scheduling.Oversee till accuracy and financial controls.Contribute to pricing strategy and menu engineering alongside the Head chef and owner. Events & Private Hire Oversee the planning and delivery of private events, weddings, brand activations and parties.Work closely with the events team to ensure flawless execution on the day.Act as senior host for key events when required.Ensure events align with brand positioning and profitability targets. Brand, Guest Experience & Reputation:Protect and elevate the PYRÁ brand across service, tone and guest interaction.Handle guest feedback, complaints and reviews professionally and proactively.Drive repeat business, community engagement, and local reputation.Support marketing initiatives, launches and experiential events. Systems & Processes Implement and maintain clear SOPs across FOH and operations.Improve efficiency through systems, scheduling and process optimisation.Liaise with suppliers and contractors.Support the owner with reporting, forecasting and strategic planning. Key Skills & Experience Proven experience as a General Manager or senior hospitality manager.Strong background in premium casual dining, events-led venues or destination restaurants.Commercially astute with solid P&L understanding.Confident leader with excellent people management skills.Strong knowledge of wine.Calm under pressure, organised and solutions-focused.Excellent communication and guest-facing presence.Passion for food, wine, music and hospitality experiences.
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Gordon Ramsay Restaurants
Team Leader
hace 1 día
Jornada parcial
London
We are now looking for a fun and energetic Team Leader to join the team at the amazing Street Burger-O2. Street Burger - The O2 is open inside The 02, Greenwich. Street Burger serves signature burgers, seasoned fries, desserts and amazing shakes, cocktails and drinks. The first Street Burger was born in St Paul’s, London and now we’re growing. Our concept and menu is simple and inviting: honest priced burgers with bags of flavour. From the iconic Hell’s Kitchen to the mighty G.F.C. Full throttle. Full flavour. Always. What you do as a Team Leader: • You pride yourself on going the extra mile to create an amazing guest experience, • You have the confidence and energy to run a section and supervise the junior members of the team, • You thrive on teamwork and cooperation, • You have a real passion for hospitality, • You take pride in what you do and are hungry to learn and grow with us What’s in it for you: • Competitive Pay Rate, • A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses, • 30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses, • Employees can instantly access up to 50% of basic wages earned before payday via Wagestream, • Refer a Friend Scheme – earn between £250 to £1000 when referring a friend to work with us (T&Cs apply), • Access to our world-class training & development opportunities globally, • Progress your career through a multi-site and multi-brand, best in class global restaurant group., • Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment, • An array of rewards including, length of service awards, team recognition and incentives, • Preferential Room Rates at Gordon Ramsay Restaurants partner hotel, • MYNDUP – our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing, to counselling or therapy sessions, life & career coaching and more, • Meals on duty If your passion is hospitality, want to work in a vibrant and fun environment while developing your career in a best-in-class global restaurant business - apply today! We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.
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Fades Hair studio
Business Development & Operations Coordinator
hace 5 días
£28000–£35000 anual
Jornada completa
Harrow
Business Development & Operations Coordinator Fades Hair Studio & Training Academy 📍 Harrow, London Job Type: Full-Time, Permanent Salary: £28,000–£35,000 per year (depending on experience) Immediate Start Available Join Our Growing Team Fades Hair Studio & Training Academy is looking for an ambitious, organised and proactive Business Development & Operations Coordinator to join our expanding business. We welcome applications from both male and female candidates. Working directly with the Director, you’ll play a key role in the day-to-day running and future growth of our barbershop and training academy. Key Responsibilities • Prepare employment contracts and onboarding documents., • Manage HR administration and employee records., • Recruit barbers, apprentices and staff., • Contact schools, colleges and training providers to build partnerships and recruit students., • Arrange interviews, meetings and appointments., • Respond to phone, email and social media enquiries., • Manage bookings and customer communications., • Support payroll administration and compliance paperwork., • Organise academy documentation and student records., • Create and schedule social media content., • Assist with marketing and business development., • Build relationships with local businesses and organisations., • Provide general administrative and operational support to the Director. What We’re Looking For • Excellent communication and organisational skills., • Friendly, professional and confident., • Strong IT skills, including Microsoft Office and Google Workspace., • Previous experience in administration, recruitment, operations or customer service is preferred., • Social media and marketing experience is an advantage., • Ability to work independently, prioritise tasks and use initiative., • A positive attitude with a desire to grow alongside the business. What We Offer • Competitive salary., • Long-term career progression., • Ongoing training and development., • Supportive and friendly working environment., • The opportunity to become a key member of a fast-growing business. Apply Now We look forward to welcoming the right person to our growing team. :::
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Fare
Supervisor
hace 11 días
£31000–£33000 anual
Jornada completa
London
Job Summary We seek a dedicated and experienced Supervisor to oversee operations in our dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for culinary excellence, ensuring that our team delivers exceptional service and maintains high food safety standards. As Supervisor, you will be crucial in supervising staff, managing daily operations, and fostering a positive work atmosphere. Skills and Qualifications • Leadership and Management: Proven ability to lead, manage, and develop a team. • Customer Focus: Passion for delivering exceptional guest experiences. • Communication: Strong written and verbal communication skills. • Problem-Solving: Ability to quickly identify and address issues that arise in a fast-paced environment. • Industry Knowledge: Understanding of industry trends, regulations, and best practices. • Creativity: Ability to suggest new ideas and processes to improve operations. Key Responsibilities • Operational Oversight: Assist in managing the day-to-day operations of the establishment, ensuring all aspects from food and beverage service to housekeeping and front desk run smoothly. • Staff Management: Recruit, train, schedule, and evaluate staff, providing guidance and support to ensure high standards of service and a positive team environment. • Customer Service: Serve as a direct point of contact for guests, handling inquiries, resolving issues, and ensuring a high standard of guest experience. • Quality Control: Monitor and uphold hygiene, health, and safety standards, as well as quality standards for food production and presentation. • Event Coordination: Support the planning and execution of special functions and events, ensuring they are organized effectively. • Leadership: Lead by example, motivating the team in order to achieve the goals proposed by the Company. Job Types: Full-time, Permanent Salary - 31k - 33k including Tronc Expected hours: Between 40-45h / week Benefits: • Company pension, • Discounted or free food, • Employee discount, • Sundays off Schedule: Day shift / Night shift Saturday availability Sunday Closed Ability to commute/relocate: Old Street EC1V 9HL: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Expected start date: ASAP
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Gravel Lane Automotives
Workshop Manager
hace 18 días
£30000–£40000 anual
Jornada completa
Chigwell
Role Overview The Workshop Manager will be responsible for managing all aspects of workshop operations, from customer bookings and vehicle workflow management through to technician supervision, quality control, invoicing and compliance. The successful candidate will play a key role in ensuring the workshop operates smoothly, jobs are completed efficiently, customers receive excellent service, and the business continues to grow. This role requires a strong understanding of vehicle servicing and repairs, excellent organisational skills, commercial awareness, and the ability to lead and motivate a team. Workshop Operations & Management • Oversee daily operation of MOT, servicing and repairs., • Manage workshop workflow to ensure vehicles are booked in, progressed and completed efficiently., • Allocate jobs to technicians based on workload and deadlines., • Monitor productivity, labour efficiency and turnaround times., • Ensure all work is completed to a high standard and in line with manufacturer guidelines and industry best practices., • Carry out final quality checks where required before vehicles are returned to customers., • Identify opportunities to improve workshop processes and customer experience. Customer Service & Relationship Management • Act as the main point of contact for customers throughout the repair and servicing process., • Provide professional advice regarding vehicle maintenance, repairs and recommendations., • Communicate clearly with customers regarding diagnosis, costs, progress updates and completion times., • Handle customer queries, concerns and complaints professionally and promptly., • Build strong relationships with repeat customers and ensure a high level of customer satisfaction., • Ensure customers receive transparent explanations of work required and completed. Booking, Scheduling & Workflow Control • Manage all workshop bookings, MOT appointments, servicing schedules and repair jobs., • Plan daily and weekly workshop capacity., • Prioritise urgent repairs while maintaining efficient workflow., • Coordinate MOT slots, diagnostics, servicing and repair requirements., • Ensure customers are kept informed of appointment changes or delays. Estimates, Invoicing & Commercial Management • Prepare estimates and quotations for repairs and maintenance work., • Gain customer authorisation before additional work is carried out., • Manage job cards, invoices and payment processes., • Ensure accurate recording of parts, labour and additional charges., • Monitor workshop profitability and identify opportunities to improve revenue., • Work with suppliers to ensure competitive pricing and availability of parts., • Monitor outstanding payments and support effective financial control. Health & Safety, Compliance & Standards • Ensure the workshop operates safely and complies with all relevant health and safety regulations., • Maintain a clean, organised and professional working environment., • Maintain compliance with MOT standards and industry regulations., • Ensure tools, equipment and machinery are maintained and fit for purpose. Stock, Equipment & Supplier Management • Monitor workshop stock levels, consumables and commonly used parts., • Order parts and manage relationships with suppliers., • Ensure efficient use and maintenance of workshop equipment., • Manage external suppliers, recovery companies and specialist repair partners when required. Skills & Experience Required • Previous experience managing an automotive workshop., • Strong knowledge of vehicle servicing, repairs and diagnostics., • Experience working with technicians and managing workshop workflow., • Excellent customer service and communication skills., • Ability to manage multiple jobs and priorities in a busy environment., • Commercial understanding of workshop operations, labour sales and profitability., • Strong organisational and administrative skills., • Ability to use workshop management systems, booking software and invoicing systems., • Previous experience within an MOT testing environment., • MOT Tester qualification is preferred., • Experience with diagnostic equipment and modern vehicle technologies.
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Hosco
Accounts Payable Supervisor
hace 1 día
Jornada completa
London
ACCOUNTS PAYABLE SUPERVISOR - LONDON HQ The Accounts Payable Supervisor is a hands on position responsible for the delivery and supervision of core Accounts Payable tasks including timely processing of invoices and payments while maintaining strong controls, effective vendor relationships, and compliance with financial policies. Reporting into the Head of Finance – Shared Services, the role is critical to supporting our hotel operators and maintaining strong supplier relationships. This is an executional role for someone with hotels experience, who enjoys working in high performing teams and has a strong attention to detail. This role is based at our London Bridge office 5 days per week. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS As Supervisor you will be responsible for the oversight of day-to-day team tasks for your region enabling the timely processing of invoices and payments. You will act as a point of escalation for queries and be asked to deliver more complicated tasks and resolve more complex issues. Invoice Processing & Documentation Ensure the review and accurate coding of supplier invoices in the finance system. Ensure proper approvals are obtained in line with company delegation of authority. Ensure that invoices are matched to purchase orders or other supporting records where applicable. Maintain digital and physical AP records in accordance with audit standards. Support audit requests as needed. Payments & Reconciliation Support the delivery of weekly and monthly payment runs across multiple European jurisdictions. Ensuring the timely reconciliation of supplier statements and resolve discrepancies in a timely manner. Monitor aged payables and escalate overdue invoices or critical vendor issues. Vendor & Internal Stakeholder Support Act as a point of contact for suppliers regarding invoice status, payments, and queries. Act as point of escalation for region. Support hotel finance teams and central functions with AP‑related information, clarifications, and month‑end requirements. Ensure new supplier setup is completed with full compliance checks (bank validation, tax documentation, etc.) Month-End & Reporting Assist with month-end close activities, including accruals and AP ledger reviews. Ensure all AP activities comply with internal financial controls, procurement guidelines, and local statutory requirements (e.g., VAT, invoice content rules). THE FIRE YOU CARRY A track record of problem solving Great attention to detail and accuracy – working consistently to a high standard Advanced MS Office skills. Confident manner and ability to work well under pressure. Excellent organisation and prioritisation skills with the ability manage own workload and support others in managing and prioritising workloads. Strong communication and interpersonal skill. The ability to work in a team as well as individually. YOUR PROVEN TRACK Experience working in a fast paced and high-volume Accounts Payable team for at least 3 years. Experience using financial systems to automate invoice processing (e.g. NetSuite, Oracle, SAP) Experience working in hotel industry Experience working across multi-jurisdiction environment Preferred experience of supervising a team Preferred experience as project SME with examples of practical problem solving WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.
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Corrochio's, Cantina, & Cinco
Bar Supervisor
hace 2 días
£17–£18 por hora
Jornada completa
Dalston, Hackney
Corrochio's Dalston is looking for a competent Bar Supervisor with cocktail bartending experience. Our Dalston location consists of 3 bars total - Corrochio's Restaurant, Cantina, and Cinco. You would be working alongside our Head Bartender and senior management team to ensure efficiency and standards across the whole site. Hours - Full-time - approx 40 hours per week. FRIDAY AND SATURDAY AVAILABILITY ESSENTIAL. Occasional late nights required (latest 3am). Rate - up to £20/hour, inclusive on base rate, holiday pay, tronc & gratuity Role-Specific Job Responsibilities • Working across the Floor & Bar in the Restaurant, Cantina, and Cinco, • Take on closing procedures across all three venues, but predominantly Cantina & Cinco., • Manage the bar during service, oversee staff breaks, ensure efficiency and high standards in workflow., • Be aware of the general needs of all bars, highlighting any needs to fellow management, • Training new bartenders. Focusing on specs, pouring, and round building, • Managing bar stock storage across the building., • Take responsibility for the prep required in Cocina & Cantina, and assist with prep for Cinco., • Communicate stock levels through the week to help management with ordering efficiency, • Guest relations - Act as the primary point of contact for guest feedback and ensure all customer inquiries or complaints are resolved promptly and professionally. Manage bookings on the evening, • Reservation Management - Understanding Sevenrooms reservation system and handling basic reservation management, including pre-orders., • Champion a cohesive work environment across all three venues., • Lead by example, and hold yourself to the standard that you expect the rest of the team to hold themselves to. Fundamental Job Responsibilities • Preparing quality alcoholic and non-alcoholic drinks, and snacks for customers., • Confidently taking food & drink orders, providing recommendations to customers., • Restock and replenish bar inventory and supplies, notifying management of bar needs., • Stay guest focused and nurture an excellent guest experience, • Check customers’ identification and confirm it meets legal drinking age, • Keeping the bar clean and ordered, upholding health and safety standards within all bars, • Complete and pass all relevant health and safety training and comply with all food and beverage regulations, • To uphold high standards in line with the company (high standard of drinks, customer service, and cleanliness) both personally and by leading your fellow colleagues., • To be punctual and reliable at all times., • To treat all staff and customers with respect and dignity., • To be a true team player. Company Benefits • 40% staff discount on food and drink (for you and 2 friends). 20% off food and drink (for you and up to 5 friends)., • Training on agave/Mexican spirits, and Mexican cuisine, • Complimentary staff meals & drinks on shift, • Opportunities for additional paid training & qualifications eg Personal License, WSET, etc, • Opportunities for travel for takeovers & training., • Plenty of tequila and mezcal to keep you going!
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Hosco
Group Finance Shared Services Manager
hace 1 día
Jornada completa
London
GROUP FINANCE SHARED SERVICES MANAGER – LONDON HQ This role will be based within our finance function and will lead the day-to-day operations of our shared services of accounts payable and accounts receivable across the group. Reporting to the VP of Finance, the Group Finance Shared Services Manager will be responsible for overseeing all transactional finance activities, ensuring compliance with business KPIs and providing the delivery of accurate, timely, and compliant financial information. The role will work closely with others to drive efficiency, standardisation, and continuous improvement across processes, while maintaining strong governance and adherence to local regulatory requirements. This role is based at our London Bridge office 5 days per week. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Lead the Accounts Payable and Accounts Receivable teams (4 direct reports and c. 15 indirect reports) to deliver UK and European transactional processes, ensuring compliance with KPIs, local legislation and best practice. For Accounts Payable ensures accurate, timely processing of invoices and payments while maintaining strong controls, effective vendor relationships, and compliance with financial policies. For Accounts Receivable ensures accurate and timely billing of guests and partners, efficient collection of payments, proactive credit control, and clear reconciliation of revenue across all properties and channels. Oversee an appropriate control environment ensuring business processes are clearly defined and documented. Ensure the successful operation of key systems including ERP, PMS, POS and expense platform to support shared services processes. Enable the continuous improvement of the teams processes to deliver significant transactional process efficiency and automation. Deliver adhoc and month end tasks such as approvals, reconciliations, journal signoffs and oversight of period-end close. This includes oversight of bad debt provisions and recurring accruals. Provide guidance and coaching to the team to enable business success. Lead the team through change. Provide Shared Service representation and insight for business wide projects and lead the execution of new business and regulatory requirements, e.g. European e-invoicing or integrating new software with Locke’s Finance system (Netsuite). Be the point of contact and escalation for key internal and external stakeholders. THE FIRE YOU CARRY Experience of leading day-to-day transactional finance procedures and management. Be curious to solve problems and stop them recurring Be data led in problem solving Strong business acumen and problem-solving ability. Autonomous and adaptable, ability to organise and prioritise multiple tasks and deadlines. Excellent attention to detail and an organised logical approach is essential. Ability to build strong relationships with other functions in the business to enable the successful delivery of business processes. YOUR PROVEN TRACK Strong financial understanding. Preferred qualified accountant - ACA/ACCA/CIMA qualified (or equivalent) MS Office literate, with advanced excel skills. Good examples of problem-solving including working with systems to deliver improvements. Excellent written and verbal communication. Proven success managing external stakeholder relationships. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.
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Caffe Concerto
Events & Reservations Executive
hace 3 días
£24000–£29000 anual
Jornada completa
London
Pay: £24,000.00 - £29,000.00 per year Job description: Location: London | Head Office | Central Reservations Salary: TBC Job Type: Full-time ⸻ About Caffe Concerto Caffe Concerto is one of London’s leading premium restaurant and cafe brands, renowned for elegant dining, luxury patisserie, afternoon tea and exceptional hospitality. With multiple iconic locations across London and an expanding international presence, we are committed to creating memorable experiences for every guest, whether they are joining us for breakfast, dinner, celebrations or private events. We are looking for a passionate and customer-focused Events & Reservations Executive to join our Central Reservations team and help deliver outstanding service from the very first enquiry through to the successful delivery of each booking. ⸻ About the Role As an Events & Reservations Executive, you will be the first point of contact for guests looking to dine, celebrate or host an event at Caffè Concerto. You will manage restaurant reservations, respond to event enquiries and assist guests in selecting the most suitable venue and experience for their needs. Working closely with the Events & Reservations Manager, you will ensure that every enquiry is handled professionally, efficiently and with genuine hospitality. Your ability to build relationships, understand our venues and confidently recommend the right options will play an important role in increasing bookings and delivering an exceptional customer experience. This is far more than a reservations role. Every enquiry represents an opportunity to create a memorable experience while contributing to the continued growth of the business. ⸻ Key Responsibilities You will manage reservations and event enquiries received via telephone, email, website, social media, WhatsApp and third-party booking platforms, ensuring every enquiry is answered promptly, accurately and professionally. You will assist guests with bookings for restaurant reservations, afternoon tea, celebrations, private dining, corporate functions, birthdays and group dining experiences, providing tailored recommendations based on their requirements and the facilities available across our venues. You will prepare quotations, confirm bookings, process deposits where required and ensure all reservation details, dietary requirements, guest preferences and special requests are accurately recorded within the reservation system. Working closely with restaurant management teams, you will communicate all event details clearly, ensuring each venue has the necessary information to deliver a seamless guest experience. You will actively promote and upsell Caffè Concerto’s experiences and services, including celebration cakes, flowers, afternoon tea packages, drinks packages, exclusive dining experiences and seasonal promotions, always seeking opportunities to enhance the guest’s booking. You will follow up on outstanding enquiries, maintain regular communication with prospective clients and work proactively to convert enquiries into confirmed reservations and events. Where appropriate, you will support the Events & Reservations Manager by welcoming prospective clients and assisting with venue show-rounds, helping guests explore our restaurants and identify the most suitable location for their event or celebration. You will maintain accurate records across all reservation systems, ensuring guest profiles, payments, notes and event details remain up to date while adhering to company procedures. As part of the Central Reservations team, you will work collaboratively with the Marketing, Operations and Restaurant teams to ensure promotions, campaigns and special events are communicated accurately to guests and successfully delivered across all venues. ⸻ What We’re Looking For We’re looking for someone who enjoys working with people and takes pride in delivering outstanding customer service. You will be an excellent communicator with strong organisational skills and the ability to manage multiple enquiries while maintaining a calm and professional approach. Previous experience within hospitality, reservations, guest relations, events or customer service is preferred. Experience using reservation systems such as SevenRooms, OpenTable, TheFork, DesignMyNight or similar platforms would be advantageous, although full training will be provided for the right candidate. You should be confident using Microsoft Office and comfortable learning new systems, with excellent written and spoken English and a genuine passion for hospitality. ⸻ The Ideal Candidate We’re looking for someone who is warm, professional and naturally enjoys creating great experiences for guests. You are organised, proactive and detail-oriented, with the confidence to build relationships and the commercial awareness to recognise opportunities to convert enquiries into bookings. You understand that every interaction reflects the Caffè Concerto brand and that exceptional service begins long before a guest arrives at one of our restaurants. ⸻ Why Join Caffè Concerto? Joining Caffè Concerto means becoming part of one of London’s most recognised hospitality brands, where every day brings new opportunities to create memorable experiences for our guests. You will work alongside a passionate team in a fast-paced and supportive environment, with opportunities to develop your career within reservations, events, hospitality sales and commercial operations while contributing to the continued growth of a premium restaurant group. Work Location: In person
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Hosco
Sales Manager UK
hace 2 días
Jornada completa
London
SUR-MESURE HOTELS & HOMES IS LOOKING FOR ITS SALES MANAGER ON THE UK MARKET To optimize the market presence of its properties, Sur-Mesure Hotels & Homes is looking for a dynamic and passionate Sales Manager based in London to oversee the UK & Ireland markets. Main focus The role will focus on ensuring the very best positioning of each hotel from Sur-Mesure Hotels & Homes, as well as top Private Homes, to key luxury travel trade partners across the region. The sales manager has for main focus to promote the hotels of Sur-Mesure Hotels & Homes on the UK market. He/she identifies the target audience, organize regular meetings to introduce the properties and follow up regularly to ensure a high level of requests and bookings. Main responsibilities Sales & Business Development Develop and strengthen relationships with luxury travel advisors, tour operators, concierge companies and key industry partners across the UK & Ireland. Promote the Sur-Mesure Hotels & Homes portfolio and the Private Homes collection through regular sales calls, meetings, presentations and networking activities. Identify new business opportunities and actively grow the market presence of represented properties. Identify sales opportunities on other segments (luxury events, corporate, incentives groups). Organise and conduct sales trips, trainings, client events and presentations. Organise fam trips (group or individual) to the properties. Represent the company at trade shows, roadshows and industry events. Account Management Maintain strong relationships with existing partners and ensure continuous engagement. Monitor sales performance and provide regular market feedback to hotel partners and management. Follow up on commercial actions and support partners in generating business opportunities. Ensure all partners receive updated marketing and sales materials. Market Intelligence & Reporting Monitor market trends, competition and developments within the luxury travel industry. Provide regular activity and production reports. Share strategic insights and recommendations to support portfolio development and positioning. About Sur-Mesure Hotels & Homes Sur-Mesure Hotels & Homes represents a curated collection of independent luxury hotels, exceptional private homes and hospitality projects across key inspiring destinations in France and Italy. The company works closely with luxury travel advisors, tour operators, concierge companies and lifestyle partners, offering tailor-made representation and development services with a strong focus on authenticity, quality and long-term partnerships. Candidate Profile Profile Previous experience in luxury hospitality, travel representation or high-end travel sales Strong knowledge of the UK luxury travel market Existing network of travel advisors and industry contacts is highly desirable Excellent communication and presentation skills Highly organised, proactive and autonomous Entrepreneurial mindset with strong relationship-building abilities Passion for luxury travel, hospitality and exceptional experiences Fluent in English (additional languages, French in particular, are a plus) Conditions Open to Full time or Part time position Looking for someone to work as an independent contractor (able to invoice) Location: London Regular travels within the UK - punctual travels in the hotels may be required. How to apply? Please kindly send your application to
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BRINDISA KITCHENS LIMITED
Reception Manager
hace 4 días
£55000 anual
Jornada completa
Richmond
Reception Manager We're looking for an experienced and charismatic Reception Manager to lead our reception team (multi sites South Kensington, Battersea and Richmond) and ensure every guest enjoys a seamless, personalised experience. You will be the first and last point of contact for our guests, setting the tone for their visit and leaving a lasting impression. About the role • Lead, train, and inspire the reception team, • Manage reservations, enquiries, VIPs, and guest flow, • Build strong relationships with guests, ensuring memorable experiences, • Support wider restaurant operations during peak periods, • Maintain accurate reservation systems and procedures About You • Minimum 4 years' experience in a similar role in a fast-paced environment, • Confident using SevenRooms and/or OpenTable, • Passionate about hospitality with excellent service standards and attention to detail, • Strong leadership, mentoring, and delegation skills, • Flexible, team-oriented, and resilient under pressure Be part of our team Here at Brindisa, our food is homely and authentic, with flavour always being the key factor. Above all, our food is about sharing. We celebrate the culture and dining experience of small plates. We have a direct relationship with all our suppliers, bringing their ethos and quality to the table. We offer: • 28-day holiday, • 35% discounts in our restaurants and our retail offerings, • childcare vouchers, • cycle to work scheme, • Refer a friend reward, • opportunity to progress within the business across our sites, • opportunity for trips to Spain to meet our producers
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Imperial Team Ltd/Imperial Bamboo
Sales Professional
hace 4 días
£1200–£3000 mensual
Jornada completa
Walthamstow, Waltham Forest
Would you like to work with one of the most luxurious brands in the UK? Do you have a dynamic and vibrant personality with strong selling skills, excellent customer service and a friendly disposition?We have exciting opportunities to work in Imperial Bamboo .Imperial Bamboo is a shop for selling Bed Linen ,Pillows and mattresses made of bamboo.Candidates should be passionate about delivering a professional customer service at all times, whilst being immaculately presented and holding excellent communication and client skills.If you are interested, please read further details below:Purpose of the Role The Retail Sales Consultant (Luxury Brand Ambassador) is responsible for delivering world class customer service in our stores to achieve sales and service target. They are passionate and knowledgeable about the Imperial Bamboo Bedding. We referred to our Sales Consultant as Luxury Brand Ambassadors to represent better the level of excellence of our team members!This role is self employed job working times 5 days per week ,the salary is build up from daily payment + high commision .Day to Day Key Responsibilities Your duties will include but not be limited to the following: Ensuring that you are well informed about all the items Imperial Bamboo Bedding, that you will sell and can communicate with confidence the features and benefits of their bedding and other products to potential customers. Act as an ambassador for the brand and companyAchieving the sales targets that are set for you and provide the highest levels of customer service to all our customers and potential customers in line with the Shopping Center. Maintaining a clean and well-merchandised environment on the counter where you work. Ensure Company Visual Merchandising standards are always maintained. Carrying out promptly any reasonable instructions or tasks set by your line manager. I.e., stock replenishment, unpacking stock deliveries, stock taking, recording sales figures and supervising agency staff. If requested, report sales figures to Sales & Education Manager on a weekly basis. Record individual sales data daily Opening, maintaining, and closing your cash till each day you are at work in line with store expectations. Being aware of and reporting any stock loss or damage on your counter and stock room area. Being aware of promotional activity.Skills/Experience Required Appreciation and a passion to work within the industry. A passion or keen interest in bedding sales Experience of providing a consistent high level of customer service. Experience of dealing with clients/customers. Highly organised team player, able to communicate with colleagues at all levels. Able to demonstrate a pro-active attitude and flexible approach. Excellent time management, organisation and prioritising skills.Key Personal Qualities A team player, self-motivated and able to work on own initiative A blend of passion, dedication and imagination Eager to learn and share their knowledge High levels of attention to detail. See the whole picture but care about the details and client satisfactionPlease note that these are not exhaustive listsLocation This role is based in Central 17 Walthamstow LondonSalary and Benefits Competitive salary and benefits reflective of a luxury retail brand.If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our opportunity. We anticipate a high level of applications and will only directly contact candidates we feel are best suited for this role. Thank you for your understanding. MINIMUM 40 HOURS REQUIRED FOR THE JOB ROLE
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Splendid Hospitality Group
Guest Relations - Manager
hace 5 días
£34000 anual
Jornada completa
London
As a Guest Relations Manager, you’ll be at the heart of creating memorable experiences for every guest who walks through our doors. From the very first interaction to the moment they leave, you’ll ensure each guest feels truly valued and cared for. Working closely with our wider team, you’ll help deliver a seamless service that feels effortless, while always looking for ways to elevate the guest experience even further. What You Will Do In This Splendid Role: Our team are the heart and soul of all we do. Here’s what you’ll be up to: • Be the primary point of contact for guest inquiries, requests, and feedback, handling each with professionalism and genuine care., • Foster guest satisfaction and loyalty by creating a warm and welcoming atmosphere where every guest feels special and well cared for., • Resolve guest concerns quickly and proactively, always aiming to exceed expectations., • Work collaboratively with all departments to ensure smooth, five-star service at every stage of the guest journey., • Continuously look for opportunities to enhance the guest experience and bring fresh ideas to improve service delivery. What Makes You Splendid? We live by our values – and we’d love you to bring them to life every day: • Open - If you believe that great work starts with great relationships, you’ll feel right at home here., • Nimble - We’re a nimble organisation our independence empowers us to make bold decisions quickly and create meaningful change., • Brilliant - We’re looking for someone who’s passionate about doing great work and always looking for ways to improve., • Honest - We’re looking for someone who’s passionate about doing great work and always looking for ways to improve. Bring your personality, positivity and passion for people and we’ll give you the training and support to shine. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again
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UBA
F&B Venue Manager
hace 5 días
£35000 anual
Jornada completa
Shoreditch, Hackney
Are you ready to lead an exceptional food & beverage operation with confidence and flair? UBA Shoreditch is looking for an experienced, driven, and guest-focused F&B Venue Manager to lead the day-to-day operation of our vibrant venue, part of Hart Shoreditch. At UBA, food and drink are at the heart of the guest experience. As F&B Venue Manager, you’ll take full ownership of the venue’s performance, leading your management and front-of-house teams to deliver seamless service, strong financial results, and a consistently memorable experience for every guest. This is a hands-on leadership role for someone who thrives on the floor, inspires teams, and takes pride in high standards. Key Responsibilities: • Lead and manage all food & beverage operations, ensuring smooth, efficient, and high-quality service across all trading periods., • Recruit, train, develop, and motivate a strong management and FOH team, fostering a positive and high-performing culture., • Drive exceptional guest experiences, acting as a visible leader and main point of contact within the venue., • Maintain and uphold high standards of service, presentation, cleanliness, and brand consistency at all times., • Work closely with kitchen, bar, and senior hotel teams to ensure aligned operations and seamless service delivery. What We’re Looking For • Proven experience as an F&B Manager, Venue Manager, or similar senior role within a quality hospitality environment., • Strong leadership skills with the ability to inspire, coach, and develop teams., • Calm, organised, and confident under pressure, with excellent problem-solving skills., • Passionate about delivering standout, guest-first hospitality experiences., • A hands-on leader who leads by example on the floor., • Strong communication skills and attention to detail. What We Offer • Competitive salary plus service charge and performance-related incentives., • Staff meals on duty., • A supportive, welcoming, and energetic working environment within a lifestyle-led brand. Apply now with your CV and join us at UBA Shoreditch!
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Oh My Cream ! Marylebone - Clean Beauty
Store Manager Expert Perfumery
hace 5 días
£40000–£45000 anual
Jornada completa
Carnaby, London
About the Maison Our client is an independent French luxury fragrance Maison renowned for its contemporary approach to fine perfumery, combining exceptional craftsmanship, creative freedom and uncompromising quality. Working alongside internationally acclaimed perfumers, the Maison creates distinctive fragrances using carefully sourced raw materials, celebrating authenticity, innovation and sustainable luxury. With ambitious international expansion plans, the brand is looking for an inspiring Fragrance Boutique Manager to lead its London boutique and deliver an exceptional retail experience. Key Responsibilities Commercial Leadership • Lead the commercial performance of the boutique by driving sales, profitability and sustainable business growth., • Monitor and analyse key performance indicators, including sales performance, conversion rate, average transaction value, units per transaction and operational efficiency., • Develop and implement action plans to maximise commercial opportunities and continuously improve boutique performance., • Plan and execute local initiatives, including product launches, exclusive client events and community partnerships., • Prepare regular business reports and provide strategic recommendations to the Retail Manager and Head Office. Team Leadership & Development • Recruit, onboard and develop a high-performing team that embodies the Maison's values and luxury service standards., • Set clear objectives, conduct performance reviews and provide regular coaching to support individual development., • Foster a collaborative, inclusive and motivating working environment focused on excellence and continuous improvement., • Manage staffing, scheduling and workforce planning in line with business needs and UK employment legislation., • Identify future talent and contribute to succession planning within the retail network. Client Experience & Clienteling • Ensure every client receives an exceptional luxury experience aligned with the Maison's identity and service philosophy., • Drive clienteling initiatives by developing long-term relationships, encouraging personalised follow-ups and expanding the client database., • Inspire the team to deliver expert fragrance consultations, engaging storytelling and memorable client experiences., • Build loyalty among local and international clientele while continuously elevating service standards. Boutique Operations • Oversee all aspects of boutique operations, ensuring impeccable presentation, visual merchandising and operational excellence., • Manage inventory, stock accuracy, replenishment, deliveries and loss prevention procedures., • Ensure full compliance with company procedures relating to cash handling, health & safety, security and data protection., • Maintain efficient back-of-house organisation and ensure the boutique operates to the highest luxury retail standards., • Act as the primary point of contact for landlords, suppliers and local business partners. Candidate Profile • Minimum of three years' management experience within luxury retail, fragrance, beauty, premium hospitality or another high-end customer-focused environment., • Proven experience leading commercial performance and successfully developing high-performing teams., • Previous experience with boutique openings, retail projects or market launches would be a strong advantage., • Strong entrepreneurial mindset with excellent organisational and leadership skills., • Ability to work autonomously while collaborating effectively with an international Head Office., • Genuine passion for niche perfumery, craftsmanship and luxury retail., • Exceptional communication, leadership and coaching abilities., • Fluent English is essential; additional languages are highly desirable., • Flexibility to work weekends, late trading hours and peak retail periods., • Must have the legal right to work in the United Kingdom. What We Offer • Competitive salary based on experience., • Performance-related bonus scheme., • Comprehensive training in fragrance expertise, product knowledge and luxury client experience., • Ongoing coaching, leadership development and career progression opportunities., • Employee discount and product allowance., • The opportunity to play a key role in the international growth of a contemporary French luxury fragrance Maison. Why Join the Maison? Joining the Maison means becoming part of an entrepreneurial and people-focused company where excellence, creativity and innovation are at the heart of everything we do. You will play a pivotal role in the success of the London boutique while working closely with the Retail Manager and the Paris Head Office to support the Maison's continued international expansion. Location This position is based in London, welcoming both local and international clients within a premium retail environment. A strong understanding of London's luxury fragrance, beauty or niche retail market will be considered a significant advantage.
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Silkway Cleaning Ltd
Remote Business Development Apprentice
hace 9 días
£8–£10.85 por hora
Jornada parcial
London
Remote Business Development Apprentice Location: Remote – UK-based applicants only Job Type: Apprenticeship Pay: £8 -£10.85 per hour, plus performance-based commission Hours: 15 hours per week We are looking for a confident, motivated and professional Business Development Apprentice to join our growing commercial cleaning and facilities management company. This is a remote position suitable for someone who wants to build a career in sales, business development and account management. Full training will be provided. The Role You will be responsible for contacting a targeted list of potential commercial clients, introducing our services, identifying opportunities and arranging appointments or quotations for the management team. Our target clients include: • Property management companies, • Estate agents, • Offices, • Medical clinics, • Hotels and restaurants, • Residential developments, • Schools and commercial buildings Main Responsibilities • Contacting prospective clients by telephone and email, • Introducing our commercial cleaning and facilities management services, • Identifying decision-makers within targeted companies, • Generating qualified leads and booking appointments, • Following up with prospective clients, • Updating client information and activity within our CRM system, • Supporting email marketing and business development campaigns, • Building professional relationships with potential clients, • Working towards agreed weekly and monthly targets What We Are Looking For • Confident and professional telephone manner, • Strong spoken and written English, • Comfortable making outbound calls, • Positive, motivated and willing to learn, • Organised and able to work independently, • Reliable internet connection and a suitable home-working environment, • Good basic computer skills, • UK-based and eligible to work in the UK Previous sales experience is helpful but not essential, as full training and ongoing support will be provided. What We Offer • Fully remote working, • Full sales and industry training, • Hourly pay plus commission, • Opportunity to progress into a permanent Business Development Executive or Account Manager role, • Genuine career development within a growing company This position would suit a school leaver, college leaver, career starter or someone looking to begin a professional career in sales and business development. To apply, please send your CV together with a short message explaining why you are interested in the role and why you believe you would be suitable.
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Imperial Team Ltd/Imperial Bamboo
Sales Consultant
hace 10 días
£1500–£3000 mensual
Jornada completa
Romford, Havering
Would you like to work with one of the most luxurious brands in the UK? Do you have a dynamic and vibrant personality with strong selling skills, excellent customer service and a friendly disposition?We have exciting opportunities to work in Imperial Bamboo .Imperial Bamboo is a shop for selling Bed Linen ,Pillows and mattresses made of bamboo.Candidates should be passionate about delivering a professional customer service at all times, whilst being immaculately presented and holding excellent communication and client skills.If you are interested, please read further details below:Purpose of the Role The Retail Sales Consultant (Luxury Brand Ambassador) is responsible for delivering world class customer service in our stores to achieve sales and service target. They are passionate and knowledgeable about the Imperial Bamboo Bedding. We referred to our Sales Consultant as Luxury Brand Ambassadors to represent better the level of excellence of our team members!This role is self employed job working times 5 days per week ,the salary is build up from daily payment + high commision .Day to Day Key Responsibilities Your duties will include but not be limited to the following: Ensuring that you are well informed about all the items Imperial Bamboo Bedding, that you will sell and can communicate with confidence the features and benefits of their bedding and other products to potential customers. Act as an ambassador for the brand and companyAchieving the sales targets that are set for you and provide the highest levels of customer service to all our customers and potential customers in line with the Shopping Center. Maintaining a clean and well-merchandised environment on the counter where you work. Ensure Company Visual Merchandising standards are always maintained. Carrying out promptly any reasonable instructions or tasks set by your line manager. I.e., stock replenishment, unpacking stock deliveries, stock taking, recording sales figures and supervising agency staff. If requested, report sales figures to Sales & Education Manager on a weekly basis. Record individual sales data daily Opening, maintaining, and closing your cash till each day you are at work in line with store expectations. Being aware of and reporting any stock loss or damage on your counter and stock room area. Being aware of promotional activity.Skills/Experience Required Appreciation and a passion to work within the industry. A passion or keen interest in bedding sales Experience of providing a consistent high level of customer service. Experience of dealing with clients/customers. Highly organised team player, able to communicate with colleagues at all levels. Able to demonstrate a pro-active attitude and flexible approach. Excellent time management, organisation and prioritising skills.Key Personal Qualities A team player, self-motivated and able to work on own initiative A blend of passion, dedication and imagination Eager to learn and share their knowledge High levels of attention to detail. See the whole picture but care about the details and client satisfactionPlease note that these are not exhaustive listsLocation This role is based in Central 17 Walthamstow LondonSalary and Benefits Competitive salary and benefits reflective of a luxury retail brand.If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our opportunity. We anticipate a high level of applications and will only directly contact candidates we feel are best suited for this role. Thank you for your understanding. MINIMUM 40 HOURS REQUIRED FOR THE JOB ROLE- PLEASE SEND YOUR CVS VIA THE CHAT. NO-SHOWS WILL NOT BE CONSIDERED
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Why Not Hairdressing
Hairdressers! We are rejecting £200-£300 a DAY worth of clients services
hace 11 días
£1980–£4700 mensual
Jornada completa
London
Hairdressers !! We are rejecting £200-£300 a DAY worth of clients services Are you a skilled stylist looking for a long-term position in a successful, close-knit team? We're searching for a talented individual to join our well-established salon. Why Join Us? • We're a busy salon turning away 10-15 clients daily due to being short-staffed., • You'll be part of a stable team:, • Aurora: 19 years with us, • Bea: 7 years, • Alex: 6 years, • Terry: 14 years at a top competitor before joining us 4 months ago, • Our owner/manager has been leading the team for over 21 years. What We're Looking For: • Strong skills in cutting and colouring (primarily for ladies, but you should be comfortable cutting men’s hair too—no hardcore barbering required)., • Someone committed to a long-term role (1-2 years is not sufficient)., • A stylist with life experience, maturity, and quiet confidence to fit into our team dynamic., • You must be a good team player with some solid experience in both hairdressing and life. What You Can Earn: • Weekly earnings range from £500 to £900 based on commissions (depending on days worked and performance)., • Weekly tips: £100 to £600 on top of your pay., • Guaranteed pay and commissions from day one or shortly after, depending on performance. Next Steps: • Contact us via this ad buttons or chat., • After an initial 15-minute phone chat, we’ll arrange a face-to-face interview., • If we’re both happy, we’ll schedule a fully paid trial day to see how well you fit in the team. We value transparency and will ensure you know exactly what to expect every step of the way. If you’re ready for a long-term opportunity in a great environment, we’d love to hear from you!
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Future Option
Sales and Marketing Manager
hace 11 días
£500–£2900 mensual
Jornada parcial
Epsom
Company Description UW is an award-winning, well-established British PLC. We help families save money on everyday essentials like broadband, mobile, energy, and insurance. Role Description Are you a mum looking for a rewarding way to earn without the rigidity of a 9-to-5 job? We are looking for independent partners nationwide who want the total freedom to work from home, choose their own hours, and put their family first. Whether you want to work during school hours, mornings, evenings, or weekends, this opportunity fits entirely around your children and existing family commitments. It works perfectly as a part-time venture or a flexible income stream alongside another job. We are seeking motivated individuals to share our savings and support our growing teams. No prior experience is needed. You will have access to a full online training programme and a digital marketing package, giving you everything required to build a successful business from your kitchen table. This is a commission-based role offering exceptional earning potential: • Upfront payments of up to £400 per customer., • Ongoing residual income that grows over time., • Bonuses and incredible team incentives. Take control of your schedule, achieve financial freedom, and build a better future for your family on your own terms. Further Information Message me for a short overview video that explains how it works! Contact: Kevin
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Pizzeria Pellone
Waiter / Waitress
hace 12 días
£14–£16 por hora
Jornada completa
London
NO STUDENTS - ITALIAN SPEAKING We are looking for highly motivated and experienced Waiter/Waitresses part-time to join our team In our branch in East Finchley. Our restaurant is dynamic and busy. We are specialised in traditional Neapolitan Pizza. The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds. Some of the main duties and responsibilities of a Waiter include: • Greeting customers as they settle down at the restaurant tables and introducing them to the menus, • Taking orders, • Inquiring if the customers are satisfied, giving bills and processing payments, • Operating the bar and coffee section, • Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials, • General cleanings If you are looking for: Great shifts, life balanced rota. Full training provided. Great opportunity to promotion to Head waiter/ Supervisor as team is growing. Young and vibrant environment, get in touch if this sounds good to you.
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L'ARTE Cockfosters
Waiter/supervisor
hace 12 días
£12.5–£15 por hora
Jornada completa
London
Join the L’Arte Family! 🍝We’re expanding and looking for passionate experience Waiters/Waitresses at📍L’arte Winchmore HillIf you’ve got a love for great food, genuine experience in the hospitality, and vibrant Italian culture, this is your chance to be part of the most modern Italian restaurant group in Barnet!feel free to contact us And Come share your passion, bring your energy, and grow with us at L’ArteAll the candidates must have previous experience in Italian restaurants
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Quinta Food Ltd
Front of House Team Member
hace 17 días
£12.71–£15 por hora
Jornada completa
South Kensington, London
Job Title: Front of House Location: Quinta Department: Hospitality / Customer Service Reports to: Front of House Manager / General Manager Job Overview We are looking for a welcoming, professional, and highly organised Front of House Team Member to join the team at Quinta. As the first point of contact for guests, you will play a key role in creating a positive and memorable experience, while also preparing and serving drinks to a high standard. Key Responsibilities • Greet and welcome guests in a friendly and professional manner, • Manage reservations, walk-ins, and seating arrangements efficiently, • Prepare and serve hot and cold beverages (e.g. coffee, tea, soft drinks, and bar service if applicable), • Maintain consistency and quality in all drink preparation, • Provide accurate information about menus, drinks, services, and facilities, • Handle customer enquiries, requests, and complaints promptly and courteously, • Coordinate with kitchen and service staff to ensure smooth operations, • Maintain cleanliness and organisation of the front-of-house and drink preparation areas, • Monitor stock levels for beverages and inform management of shortages, • Process payments and manage tills where required, • Uphold Quinta’s standards of service, hygiene, and presentation at all times Skills & Requirements • Previous experience in a front-of-house, barista, or bar role preferred, • Basic knowledge of drink preparation (coffee making skills or bar experience is a plus), • Excellent communication and interpersonal skills, • Strong organisational and multitasking abilities, • Positive attitude with a customer-first mindset, • Ability to remain calm under pressure in a fast-paced environment, • Understanding of food safety and hygiene standards, • Flexible availability, including evenings, weekends, and holidays What We Offer • Competitive pay, • A supportive and friendly team environment, • Staff discounts and perks. How to Apply Interested candidates should submit their CV and a brief cover letter outlining their experience and availability. Quinta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Kitt
Out of Hours Supervisor
hace 24 días
£37000–£45000 anual
Jornada completa
London
Kitt designs and operates workspace for the world's most vibrant brands. From managing the design and build, to creating an elevated ongoing experience, we create spaces that are worth leaving home for. As our Facilities Supervisor, you will play a critical role in ensuring that our client spaces remain pristine and reflect Kitt’s high standards. Your meticulous inspections and keen eye for detail will ensure that our spaces continue to be places that are worth leaving home for. Your Mission: • Conducting detailed inspections of cleaning and maintenance tasks completed by suppliers and Kitt staff across various office areas., • Managing emergencies with contractors to arrange out of hours work, as well as guiding them into spaces and setting them up to commence works, • Often, being the sole point of contact for the Kitt operation, during night hours, • Documenting inspection results, highlighting any areas of concern or non-compliance, and reporting these to the Operations team., • Assessing the effectiveness of cleaning procedures and recommending enhancements where necessary, • Collaborating with the cleaning suppliers or other staff to address immediate cleaning needs or correct any deficiencies found, helping them maintain and exceed our service standards, • Managing inventory checks for cleaning supplies and other services, ensuring they are well-stocked and maintained. About you • Proven experience in quality inspection, cleaning, facilities management or a related field, particularly within managed offices, • You possess an unwavering attention to detail and a dedication to maintaining high cleanliness standards, • Ability to work independently and make decisions without supervision (where appropriate), • Good communication and interpersonal skills., • You have a strong understanding of health and safety regulations and their importance in maintaining a safe working environment., • You are willing and able to visit multiple sites across London, including at night, • Clean driving licence Why Kitt? The world of work has shifted forever. As people everywhere prioritise purpose over their paychecks, company culture has been thrown into the spotlight. But the problem is, too many companies are showing up to work in bland, cookie-cutter offices. We’re leading this change. Real company culture can only be built in-person, in the real world – and for it to be authentic it needs its very own, personalised space. That’s why we create offices as unique as the brands and the people who work there. We’re long-term culture partners to our clients long after they've signed the lease and chosen the paint colours. We’ll Kitt you out • Generous stock option scheme (ask us what this means if you’re not sure), • 28 days holidays a year plus Bank Holidays, • Parental leave: up to 12 weeks paid parental leave for the primary caregiver, • Pregnancy loss support leave, • Regular socials. We love a good party., • Octopus MoneyCoach, • Workplace Nursery Benefit, • Cycle to Work scheme, • Season Ticket Loans, • Plumm - to support your mental health and wellbeing, • Starting salary: £37-45k
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MJS Resources Limited
Office Administrator
hace 25 días
£20000–£25000 anual
Jornada completa
Perivale
Job Description: The client is looking for an experienced Office Administrator to join this new start-up based in Perivale. As the Office Administrator, your responsibilities will include providing vital support for the management team, arranging meetings and interviews, Maintain electronic files in accordance with procedures. Key Responsibilities • Acting as a first point of contact: dealing with correspondence and phone calls., • Managing diaries and organising meetings and appointments., • Booking and arranging travel, transport and accommodation., • Organising events and conferences., • Reminding the manager/executive of important tasks and deadlines., • Typing, compiling, and preparing reports, presentations and correspondence., • Managing databases and filing systems., • Implementing and maintaining procedures/administrative systems., • exceptional written and oral communication skills, • Excellent organisational skills, • Excellent word processing and IT skills, including knowledge of a range of Microsoft packages, • The ability to work under pressure and to tight deadlines, • Excellent organisational and time management skills, • The ability to research, digest, analyse and present material clearly and concisely, • Excellent interpersonal skills, • The ability to work on your own initiative, • Honesty and reliability, • Attention to detail, • Flexibility and adaptability to juggle a range of different tasks and to work extra hours to meet deadlines, • discretion and an understanding of confidentiality issues. Qualifications / Experience • GCSE English and mathematics (or equivalent), • Must have excellent knowledge and command over MS Office suite Advantageous • Office 365, Excel, MS Teams, SharePoint
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AFTERS ILFORD LTD
Relationship Manager
hace 1 mes
£33400 anual
Jornada completa
Ilford
Job Purpose To develop and maintain strong relationships with clients by providing excellent customer service, understanding their needs, and delivering tailored solutions. The Relationship Manager is responsible for managing client accounts, supporting business growth, ensuring high levels of customer satisfaction, and maintaining long-term business relationships. Key Duties • Build and maintain strong, long-term relationships with existing and prospective clients., • Act as the primary point of contact for client enquiries, requests, and concerns., • Understand clients' business needs and recommend suitable products or services., • Manage client accounts, ensuring accurate records and timely follow-up on all communications., • Coordinate with internal departments to ensure efficient delivery of services and prompt resolution of client issues., • Monitor client satisfaction and implement strategies to improve customer retention and loyalty., • Identify opportunities to grow existing accounts and generate new business., • Prepare reports on client activities, account performance, and business development opportunities., • Ensure compliance with company policies, procedures, and relevant regulatory requirements. Skills Required • Experience in relationship management, account management, customer service, or business development., • Strong interpersonal and communication skills with the ability to build lasting professional relationships., • Excellent negotiation and problem-solving abilities., • Strong organisational and time management skills., • Ability to manage multiple client accounts and prioritise workloads effectively., • Commercial awareness with the ability to identify business opportunities., • Proficiency in Microsoft Office and customer relationship management (CRM) systems., • Ability to work independently and collaboratively to achieve business objectives.
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Ginza st James
Bar / Waiting Staff
hace 1 mes
£13–£15 por hora
Jornada completa
London
We’re hiring at La Rueda "Italian Social House" 🍸 Looking for experienced and energetic supervisors, waiting and bar staff to join our team in Clapham. CONTACT THE VENUE FOR INTERVIEWS AND TRIALS What we’re looking for: • Minimum 3 years’ experience in fast-paced venues, • Confident behind the bar with great service and communication skills ij all departments, • Flexible availability, • Positive attitude and team player mentality, • Able to start immediately, • for supervisor role at least last 2 years Pay: £13 – £15 per hour (depending on experience) Start: immidiate If you’re passionate about hospitality, good vibes, cocktails, and high-energy service, we’d love to hear from you. We are launching an italian concept so will need people that are ready to deliber great vibes, interactions, outgoing and ready to learn.
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audivise services
Door Supervisor
hace 1 mes
£12.27–£15 por hora
Jornada completa
London
Audivise Services Limited is currently looking for professional, reliable, and well-presented SIA Licensed Door Supervisors to join our growing security team in the London area. We are seeking confident individuals who can provide a strong security presence while delivering excellent customer service to clients, visitors, and members of the public. The ideal candidate will be punctual, responsible, calm under pressure, and able to follow site procedures professionally. Job Type: Full-time / Part-time / Permanent / Flexible shifts Location: London Salary: Competitive hourly rate Licence Required: Valid SIA Door Supervisor Licence Experience Required: Minimum 6 months’ relevant experience preferred Job Description: As a Door Supervisor, you will be responsible for maintaining safety and security at assigned venues or client sites. You will support smooth daily operations by managing entry control, checking visitors, monitoring behaviour, responding to incidents, and providing professional customer support. You must be able to represent the company in a polite, professional, and confident manner at all times. Main Duties: • Maintain a professional security presence on site, • Manage access control and visitor entry, • Screen individuals for entry suitability, • Carry out searches where required, • Support queue management and crowd control, • Respond calmly and efficiently to incidents, • Assist clients, customers, visitors, and colleagues, • Report incidents and follow site procedures, • Help maintain a safe and secure environment, • Deliver excellent customer service at all times Requirements: • Valid SIA Door Supervisor Licence, • Minimum 6 months’ experience in security, door supervision, events, retail security, or a customer-facing role, • Right to work in the UK, • Good communication skills, • Professional appearance and attitude, • Reliable, punctual, and self-motivated, • Confident dealing with members of the public, • Ability to work independently and as part of a team, • Customer service experience preferred What We Offer: • Full-time and part-time opportunities, • Flexible shifts, • Supportive management team, • Ongoing training and development, • Career progression opportunities, • Opportunity to work across different sites and venues in London How to Apply: To complete your application, please visit the official Audivise Services Limited website and go to the Careers section. Select SIA Security and choose Door Supervision as the role. Only suitable candidates will be contacted.
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Al Dente
Waiter / Waitress
hace 1 mes
£13–£14 por hora
Jornada completa
Fitzrovia, London
We are looking for highly motivated and experienced Waiter/Waitresses full time to join our team In our Goodge Street branch. Our restaurants are dynamic and busy. We are specialised in fresh pasta and Italian wines. The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds. Some of the main duties and responsibilities of a Waiter include: Greeting customers as they settle down at the restaurant tables and introducing them to the menus Taking orders Inquiring if the customers are satisfied, giving bills and processing payments Operating the bar and coffee section Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials Trainings to new waiting staff General cleanings If you are looking for: Great shifts, life balanced rota. Full training and clothing provided. Service charge, Extra tips - Base salary starting at £12.71 x hour Great opportunity to promotion to Head waiter/Supervisor as team is growing. Young and vibrant environment, get in touch if this sounds good to you. Job Types: full time Salary: £12.71 per hour + Service charge + Extra tips (Approx £13/14)
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Quinta Food Ltd
Bartender and Waiter / Waitress
hace 1 mes
£12.71–£15 por hora
Jornada completa
South Kensington, London
Job Title: Bartender and Waiter / Waitress Location: Quinta Department: Hospitality / Customer Service Reports to: Front of House Manager / General Manager Job Overview We are looking for a welcoming, professional, and highly organised Front of House Team Member to join the team at Quinta. As the first point of contact for guests, you will play a key role in creating a positive and memorable experience, while also preparing and serving drinks to a high standard. Key Responsibilities • Greet and welcome guests in a friendly and professional manner, • Manage reservations, walk-ins, and seating arrangements efficiently, • Prepare and serve hot and cold beverages (e.g. coffee, tea, soft drinks, and bar service if applicable), • Maintain consistency and quality in all drink preparation, • Provide accurate information about menus, drinks, services, and facilities, • Handle customer enquiries, requests, and complaints promptly and courteously, • Coordinate with kitchen and service staff to ensure smooth operations, • Maintain cleanliness and organisation of the front-of-house and drink preparation areas, • Monitor stock levels for beverages and inform management of shortages, • Process payments and manage tills where required, • Uphold Quinta’s standards of service, hygiene, and presentation at all times Skills & Requirements • Previous experience in a front-of-house, barista, or bar role preferred, • Basic knowledge of drink preparation (coffee making skills or bar experience is a plus), • Excellent communication and interpersonal skills, • Strong organisational and multitasking abilities, • Positive attitude with a customer-first mindset, • Ability to remain calm under pressure in a fast-paced environment, • Understanding of food safety and hygiene standards, • Flexible availability, including evenings, weekends, and holidays What We Offer • Competitive pay, • A supportive and friendly team environment, • Staff discounts and perks. How to Apply Interested candidates should submit their CV and a brief cover letter outlining their experience and availability. Quinta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Ginza st James
Restaurant Manager
hace 1 mes
£13–£15 por hora
Jornada completa
London
We’re hiring at La Rueda Restaurant 🍸 Looking for an experienced and energetic manager or senior related role to join our team in Clapham. CONTACT THE VENUE FOR INTERVIEWS What we’re looking for: • Minimum 3 years’ experience in fast-paced venues, • Confident behind the bar with great service and communication skills ij all departments, • Flexible availability, • Positive attitude and team player mentality, • Able to start immediately, • Management role at least last 2 years Pay: £15 – £17 per hour (depending on experience) Start: immidiate If you’re passionate about hospitality, good vibes, cocktails, and high-energy service, we’d love to hear from you.
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S&T PATEL LIMITED
Office Manager
hace 2 meses
£41000–£45000 anual
Jornada completa
Wembley
Duties and responsibilities: · Oversee day-today running of the office, ensuring a safe, organised, and efficient working environment. · Manage office supplies, equipment and maintenance contracts. · Raise and process purchase orders, supplier invoices, and delivery notes. · Assist with cost tracking, petty cash, expenses, and month-end reporting. · Serve as key point of contact for clients, suppliers, and subcontractors. · Coordinate office schedules, staff calendars, meeting rooms, and travel arrangements. · Develop and implement systems to support operational productivity. · Maintain training logs for site operatives. · Provide administrative support to directors. · Supervise administrative staff, assigning tasks and monitoring performance. · Identify areas for improving workflow efficiency and administrative processes. · Draft emails, letters, and formal documentation on behalf of management. · Ensure adherence to GDPR, data security, health & safety, and company compliance standards. Skills/Qualifications/Experience: • Proven experience as an Office Manager, • Strong organisational, multitasking, and time-management abilities., • Experience managing budgets, procurement, and supplier relationships., • Strong written and verbal communication skills., • Understanding of health & safety, GDPR, and workplace compliance requirements., • Relevant master or bachelor degree.
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Three Falcons Indian Gastropub
Bartender and Waiter / Waitress
hace 2 meses
£12.21–£13.5 por hora
Jornada completa
London
Hi All Applicants, We are an independent hospitality business operating hotels and gastro pubs in prime locations across London. Three Falcons is well known for its unique and authentic Indian cuisine and is a popular destination for sports lovers. We regularly screen major sporting events such as T20 Finals, Asia Cup, World Cup matches, FIFA tournaments, and other popular football and rugby games. Our guests love us for our warm, friendly, and homely service. At Three Falcons, we always put our guests first and strive to impress them with exceptional hospitality and attentive service. We are currently looking for passionate candidates to join our team as Waiters/Waitresses. We are seeking individuals who can become part of our existing team and consistently deliver outstanding service to our guests. Requirements: • A positive attitude and strong work ethic, • Relevant hospitality experience preferred, • Passion for providing excellent customer service Application Process: Please reply to this post and share your profile/CV with us. Suitable candidates will be contacted to arrange a trial shift. Kind regards, Chetan R General Manager
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GB Estate Holdings
Office manager/Admin
hace 2 meses
£35000 anual
Jornada parcial
Childs Hill, Barnet
Job Title: Office & External Relations Administrator Location: NW London Position Type: Part-Time (Monday–Friday, TBC) About Us We are a dynamic and expanding property management and investment company based in NW London. We manage a diverse and expanding portfolio of residential and commercial properties. As the business continues to scale, we are seeking a highly organised and proactive individual to support office operations, external stakeholder coordination, and administrative functions across the Group. Role Overview The Office & External Relations Administrator plays a central role in ensuring the smooth operation of the office, supporting the CEO and coordinating with partners, suppliers, and external stakeholders across property and finance. The role requires strong organisation, clear communication, and the confidence to manage a broad range of responsibilities in a busy, growing business. Key Responsibilities Office Operations & Administration • Oversee daily office operations, ensuring an organised and professional work environment., • Prepare documents, maintain filing systems, and ensure administrative records are up to date., • Manage data entry, database maintenance, and reporting on property-related and internal records. • Monitor office supplies, technology, and general office upkeep. Executive & Team Support • Provide administrative support to the CEO, including diary management, meeting scheduling, and occasional PA tasks. • Support the wider team, including property managers and external finance contacts with administrative and compliance-related tasks. External Relations & Communication • Act as a key liaison for external vendors and other third parties., • Handle incoming communications (phone, email, and post) professionally and efficiently., • Build and maintain strong working relationships with external property management and finance/accounting teams. • Process invoices, manage supplier communications, and maintain accurate financial records., • Coordinate with external accountants and finance partners to support smooth financial workflows. Property & Compliance Coordination • Assist, where necessary, with coordinating project work, and tracking follow-up actions., • Support the creation and maintenance of organised processes, tracking systems, and compliance-related documentation. • Maintain systems to ensure timely completion of property and administrative tasks. Skills & Qualifications • Proven office administration experience: property-related sector experience is helpful but not essential. • Excellent organisational and multitasking abilities, with strong attention to detail., • Clear and confident written and verbal communication skills., • Proficiency in Microsoft Office; ability to learn new software quickly., • Ability to work independently while contributing effectively to a small team., • Confident liaising with external suppliers, contractors, or professional service partners., • Basic finance or bookkeeping knowledge is desirable but not essential. Hours • Part-Time: (Monday–Friday, TBC) Benefits • Competitive salary based on experience, • Opportunities for career development within a growing organisation, • Supportive, collaborative, and stable work environment
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Clays
Guest Relations Assistant
hace 2 meses
£15.33–£17.83 por hora
Jornada completa
London
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at Clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 & 2026 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: *“You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.”* *“From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.”* *“Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.”* CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a lasting impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? As a Guest Relations Assistant, you will be at the forefront of delivering an exceptional guest experience, providing a warm, seamless, and professional service from first impression through to departure and feedback. You will support the reservations function by assisting with guest arrivals, in-venue interactions, and the wider group reservations process, including managing inboxes and phone lines to the highest standards of hospitality. Working closely with the Guest Relations Manager and operations teams, you will play a key role in creating efficient, personalised, and memorable experiences for every guest at Clays. This role is based out of our Soho venue. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Guest Experience & Communication • Guest Check-In & Arrivals (Soho): Welcome guests, manage arrivals efficiently, and ensure a smooth check-in process with a friendly and professional approach., • Phones & Inbox (Group): Answer incoming calls and assist with reservations and guest queries in a timely, polished manner. Support inbox management as required., • Guest Interaction: Act as a knowledgeable and approachable point of contact for guests, providing information on bookings, menus, and venue offerings., • Issue Resolution: Handle guest queries and minor complaints confidently, escalating where necessary, while ensuring a positive outcome. Reservations & Systems Support • SevenRooms Management: Observe booking flows and patterns, finding opportunities to optimise the booking flow., • Reservations Assistance: Support booking management, including amendments and confirmations, and ensure the diary is up to date. Operations Support • Cloakroom Management: Oversee the day-to-day running of the cloakroom, ensuring items are stored securely and returned efficiently to guests., • Daily Preparation: Assist with guest journey preparation, including wristbands, gaming coins, QR codes and other venue-specific requirements., • Event & Service Support: Provide hands-on support during busy services and events, particularly during guest arrivals and peak times., • Soho Support: Assist with venue-specific tasks such as lost property handling and general guest logistics., • Issue Resolution: responding to guest complaints or feedback through the use of 125 alongside the operations teams. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Previous experience in a customer-facing or hospitality role preferred, • Strong communication skills, both written and verbal, with a friendly and professional manner, • Excellent attention to detail and organisational skills, • Comfortable using reservation and CRM systems (e.g., SevenRooms, Salesforce, 125 Feedback), • Ability to multitask and remain calm under pressure in a fast-paced environment, • Polite, approachable, and guest-focused, with a passion for delivering amazing experiences, • Reliable, punctual, and flexible with working hours, including evenings and weekends, • A team player who builds positive relationships with colleagues and contributes to a supportive working environment WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive base pay rate of £13.33 per hour., • Service Charge: weekly service charge paid as Tronc., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment!
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Design District
Bartender
hace 2 meses
£14.8 por hora
Jornada parcial
London
Canteen is a completely unique global food hall destination at the heart of the Design District next to the o2 arena. The buildings iconic design, make for an incredibly exciting place of work, with incredible opportunities. Our unique benefits · £14.80 ph in line with London Living Wage · Experience bartenders welcome · Very flexible working hours · Full training and ongoing brand incentives with the bar & canteen · Fast track to supervisory roles · No late nights Role As one of our Bartenders & venue hosts you will be the face of the Canteen, delivering exceptional customer service, serving customer orders in a timely manner while always bringing forward your personality. With the Bar open from 12pm through to 9pm, you will be delivering service to a range of customers, and we want you to get to know our regulars who will pop in every morning for a coffee to customers coming for their first time on their way to an event at the 02. Personalising each interaction will allow us to stand out and establish ourselves as a place to visit. Varied contract lengths. Experience We are looking for people with experience within food & beverage who are willing to learn and work hard. The ability to prioritise different tasks and requests with great organisational skills. Experience making cocktails and barista would be ideal but full training will be given. Food Hygiene certificate and Health & safety awareness an advantage but full training will again be given. Good level of English language both written & spoken. Overall, we are looking for people who have a great personality and able to bring their all into work every day. Duties and Responsibilities CUSTOMERS: · Ensure that the customers experience is one to remember · Maintain a high-profile during service whilst being polite and helpful · Promote and establish a regular customer base, remember their likes and dislikes · Smile and maintain eye contact with customers · Provide prompt, unobtrusive, attentive service · Maintain high standards of personal appearance · Maintain a high standard of personal hygiene PRIOR TO SERVICE: · Report for duty on time and prepared for your shift · Assist others in ensuring that stations are equipped with sufficient clean equipment · Stock up as per standard · Ensure Bar is set up and stocked appropriately · Ensure Bar, back of house areas and floor is clean to standard DURING SERVICE: · Take instruction from your manager/ supervisor, anticipate their requirements · Provide attentive, unobtrusive, prompt service, work as a team · Take and process orders, make, serve and clear food and drinks, troubleshoot where necessary. · Respond to any menu/drinks queries with knowledgeable answers · Ensure the customers’ needs come first · React promptly and deal with any issues, complaints, breakages, spillages as member of the supervisory team. · Communicate any unresolved issues to the manager/ supervisor AFTER SERVICE: · Break down tables and clean · Break down stations · Restock stations as necessary · Ensure everything is left clean and tidy. · Report any outstanding service issues the supervisor/ manager KNOWLEDGE REQUIRED: · To have an excellent understanding of the different menus and the style of service for drinks, food and retail · To have a full working knowledge of all beverage items to include undertaking training in wines, beers, spirits and cocktails · To have a full understanding of all items of equipment, their uses, and where they are kept · To have a thorough working knowledge of the EPOS system to include, geography, what to do if it crashes, troubleshooting and knowing how the credit card payment handsets work. · To represent management in event of emergency, and to assist customers in same · To know where all emergency exits are · To pay due regard to the Health and Safety Policy and Food Safety policy and to ensure standards are met throughout the business. · To pay due regard to the company’s policy on Confidentiality Company Background Greenwich Peninsula is Europe’s largest single regeneration development delivering 17,000 new homes in a new swathe of London that brings together culture, community and modern architecture. Design District is a collection of 16 buildings designed by eight architects set in the heart of Greenwich Peninsula. The Design District will offer permanent and purpose-designed studio space for the creative industries, asset managed by Design District Limited. Prescient Group is managing the Canteen & Bar. We are known for shaping and operating renowned food & beverage, retail and cultural destinations. We work to transform spaces into meaningful assets that deliver targeted results. Some examples of our varied prior clients and projects have been Old Spitalfields Market, Ralph Lauren, Petersham Nurseries, Corbin and King and Burberry. More on Design District Canteen & Bar (“Canteen”) Canteen is a food and beverage destination at the heart of the Design District servicing the residents and visitors of Greenwich Peninsula. It is a highly visible semi-open outdoor venue in the shape of a caterpillar, it is completely transparent and freely accessible. Within the space are six fully fitted-out kitchen spaces and a larger bar. There are two floors with the first floor used as a large seating area and the ground floor housing the finishing kitchens, bar and circulation for the guest. Canteen also benefits from an adjacent shared production kitchen where the partnering food operators will prepare food and dispense deliveries. It will be a wonderful and vibrant place to visit, full of light and benefitting from large trees and comfortable casual seating. Design District Canteen & Bar (“Canteen Bar”) The Bar will provide the arrival experience for all guests entering the Canteen venue from the O2. There will be a varied customer of creatives, residential, visitors and workers and so the Bar is to provide a broad offer of appeal. From craft local beers to cocktails, quality coffee and smoothies to biodynamic wines. The Canteen Bar will be a place for everyone to enjoy through out the day. It is anticipated that the Bars proximity to the O2 will mean that there will be very busy event lead periods. The Bar will be fast, fun, diverse and deliver a high standard of quality and service.
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