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Freightserve recruitment are looking for a Cargo Reservations Agent for a well established Airline GSA based in the Heathrow area. Role:- Manage the day-to-day customer service activities for a key airline. Will be ensuring the smooth operational flow, monitor and recording of all reservations. RESPONSIBILITIES:- • Manage complete end-to-end booking process. • Direct interface with UK freight forwarders, overseas offices, interline partners, GHAs & other Company offices. • Keeping in-house and airline system up to date, including full data capture. • Oversee Pre Bookings. • Acting as main contact through both customer calls and emails • Deal with pricing enquires and rates. • Managing capacity control and priorities. • Responding to request for tracking information & post flights. • Dealing with customer complaints and service issues. • Provide booking list to GHAs and pre-alert outstations. • Oversee trucking to ensure smooth transit. SKILLS & EXPERIENCE:- • Ideally candidate should have Airline, GSA or Freight Forwarding experience. • Have outstanding customer service skills and good understanding of the cargo market • Ability to work in a fast paced environment handling multiple initiatives and prioritize own workload. • Autonomy in the role and capacity management. • Must be articulate and possess good interpersonal skills. • Competences in IT programs, strong analytical skills, planning and organization Working hours are; Monday to Friday 9am - 5.30pm As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Job Title: Venue Duty ManagerReports to: Operations ManagerContract terms: PermanentSalary: £32000 per annumEnvironment: The Post holder will be based at Brixton House but may have a remit to work off-site for certain activities, events, and performances. The Post-holder will be required to work evenings and weekends.BackgroundBrixton House is a vibrant cultural venue at the heart of Brixton, championing bold, contemporary work that reflects the diverse voices and experiences of our community. Our spaces welcome artists, audiences, and partners to come together for creativity, conversation, and connection.Purpose of roleOur Duty Managers are the public face of Brixton House, leading the Customer Service Team and keeping performances, events, and daily operations running smoothly. From ensuring top-class customer care and public safety to supporting the café/bar, ticket sales, and venue spaces, theyre at the heart of creating great experiences for everyone who walks through our doorsKey Responsibilities?Manage a team of bar, front desk staff, and ushers while on shift ensuring they are helpful and knowledgeableDeliverhigh levelsof customer care and ensuring efficient operationsActivelymaintainfront of house, ensuring a safe and welcoming environmentEnsure the venue is adequately staffed and serviced for eventsAssign a logical schedule of breaks for the delivery teamEnsure the safety of delivery staff and Theatre usersRecording and reconciling timesheetsMonitor staffing levels as per the rota, reporting absences/lateness/misconduct as they occurManaging staff for each performance/event(sometimes in collaboration with Event Managers)Liaise with show companies, ensuring smooth performance executionRecord and report any incidents that happen on shiftDeal with bookings, enquiries, and contractors?Support Technical teams to ensure performance spaces are presentable and safe?Liaise with Technical and Production staff to coordinate the smooth delivery of every performance.Accommodate latecomers and alwaysplan aheadto ensure there is sufficient seating availableAllocate pre andpost showtasks to Ushers. This will include selling merchandise, handing out exit flyers and freesheets,assistingstagemanagementand checking tickets during an incomingBe fully Café Bar & kitchen trained, responsible for serving customers in an efficient manner?when neededOnboard and train new members of the team as and whenrequiredGeneral:Maintaining an up-to-date knowledge of Brixton Houses values & businessobjectives, promoting thesevaluesand meeting our business objectivesTaking an active role inidentifyingand removing barriers for anyone with access needs.Maintaining a working knowledge of the theatres programme.Attending staff meetings/training asrequired.Adhering to all otherBrixton Housepolicies & procedures.Alwaysmaintainingconfidentiality.Any other duties which may bereasonably requestedbyyour LineManager.Person SpecificationEssentialKeen interest in the arts and in particular Brixton HouseExcellent organisational skills and ability to multi-taskImpeccable time managementA proven efficient self-starter whocantake responsibility and exercise initiativeExperience in motivating team members on shiftStrong IT skillsCommitment tohigh levelsof customer serviceAbilityto problem solve calmly and effectivelyProven ability in cash handlingDesirable:Previousexperience of working in a theatreWork experiencein abar and/or baristasettingPreviousexperience of usingSpextrixExperience of working in an arts venue.Experience in duty managing.Hold a valid first aid qualification.Holdavalid Fire Safety certificationHold at least a Level 2 Food Safety QualificationHow to ApplyTo apply, you should describe what attracts you to this position and provide clear evidence of your ability to meet the criteria outlined in the Job Description.Visit our website and complete the below:Log into our hire platform (Hireful), and complete the basic informationUpload your CVDeadline: 20th July 2026Interviews: 23rd and 24th July 2026Brixton House is committed to diversity, inclusion, and anti-racism. We aim to create a collaborative, welcoming space that attracts talent from the global majority and all intersections of society. We especially encourage applications from underrepresented groups and those with lived experience of discrimination. All applicants are treated equally, though we may use positive action where candidates are equally qualified.Contract typePermanentSalary£32000 per annumREF-229 677TPBN1_UKTJ

Governance Manager An excellent opportunity for an experienced governance professional to support robust corporate governance, compliance, Board and Committee processes within a highly regulated environment. If you’ve also worked in the following roles, we’d also like to hear from you: Corporate Governance Manager, Governance and Compliance Manager, Company Secretarial Manager, Board Governance Manager, Governance Lead, Corporate Governance Lead, Risk and Compliance Manager, Compliance Manager, Governance Officer, Company Secretarial Officer SALARY: £58,714 to £61,500 per annum + Benefits LOCATION: Hybrid working from home with limited office attendance required in Ealing (W5) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week JOB OVERVIEW The organisation is looking for a Governance Manager to join its Governance and Compliance team. As the Governance Manager you will be working closely with the Head of Governance and Compliance, you will help ensure effective governance structures, frameworks and processes are embedded across the organisation. This is a great opportunity for someone who can provide expert governance advice, influence senior stakeholders and support transparent, accountable decision-making. Working as the Governance Manager, you will work with Board and Committee Chairs, senior leaders, colleagues and Joint Venture partners, helping to maintain high governance standards, manage governance risk and support continuous improvement. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Governance Manager will include: • Governance Frameworks: Lead the development, implementation and monitoring of governance frameworks, policies and procedures in line with regulatory requirements, best practice and organisational values, • Board And Committee Support: Manage Board and Committee meeting cycles, including agenda planning, paper coordination, minute-taking, action tracking and ensuring decisions are accurately recorded and followed through, • Governance Advice: Provide expert advice and support to Board Committees, Chairs, senior leaders, colleagues and Joint Venture partners, • Risk And Compliance: Identify and support the management of governance risks, ensuring compliance with relevant legal, regulatory and ethical standards, • Company Secretarial Activity: Maintain statutory company registers, manage Companies House filings and support wider company secretarial and corporate governance matters, • Governance Reviews: Support annual Board and Committee effectiveness reviews, ensuring governance arrangements remain effective and Terms of Reference are maintained, • Document Management: Manage the signing and sealing of documents across the Group, liaising with authorised signatories and internal stakeholders, • Reporting: Produce accurate governance, compliance and risk reports for senior leadership and the Board, • Continuous Improvement: Work with senior stakeholders to improve governance systems, processes and practices in line with feedback and evolving best practice, • Annual Governance Activity: Support the approval process for annual reports and financial statements, as well as the annual AGM programme CANDIDATE REQUIREMENTS ESSENTIAL • Proven experience working in governance within a highly regulated environment or company, • Proven experience in governance, corporate governance, risk management or compliance within a large or complex organisation, • Strong experience supporting Boards and Committees, including meeting management, preparing papers, governance advice and high-quality minute-taking, • Strong understanding of governance frameworks, regulatory requirements and compliance standards, • Experience managing statutory registers, Companies House filings and wider company secretarial activities, • Excellent interpersonal and communication skills, with the ability to engage confidently with stakeholders at all levels, • Strong attention to detail, particularly when working with governance documentation, reports, records and minutes, • Ability to manage multiple priorities, anticipate challenges and deliver accurate work to deadlines, • Strong commitment to ethical standards, transparency and accountability DESIRABLE • Professional qualification in Governance, such as ICSA / CGI, or a similar relevant qualification, • Knowledge of housing regulation, housing law and governance requirements within the housing sector BENEFITS • 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service • Up to 8% contributory pension • Flexible working • All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. This role requires a DBS Check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14934 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Reruitment Services provided by AWD online. AWD-IN-SPJ