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Personal Assistant & Office Manager \n Location: Surbiton (office-based)Salary: £40,000 - £50,000Benefits: Flexible working options, professional development, wellness classes (HIIT & yoga), regular socials, supportive team culture About the Company\n A fast-growing, people-focused organisation is looking for a highly organised and proactive Personal Assistant & Office Manager to support its senior leadership team. The business operates in a fast-paced, commercially driven environment and places strong emphasis on employee wellbeing, collaboration, and development. The Role\n This is a dual-position role combining 70% Personal Assistant responsibilities with 30% Office Management. You will act as a key support to senior leadership while ensuring the smooth and efficient running of the office. \n This position is primarily office-based, with some flexibility available. Key ResponsibilitiesPersonal Assistant (70%)\n\n • Full diary management including prioritisation and coordination\n, • Inbox management, ensuring timely responses and escalation of priorities\n, • Supporting senior leadership with travel bookings (UK and international), meetings, agendas, and follow-ups\n, • Acting as a gatekeeper and managing access to leadership\n, • Preparing and submitting expense claims and tracking spend\n, • Coordinating onboarding for new starters, including IT, logistics, and induction schedules\n, • Maintaining HR systems and ensuring data accuracy\n, • Organising internal wellbeing sessions and staff activities\n, • Arranging client gifts, hospitality, and corporate events\n, • Handling ad hoc personal and business tasks as required\nOffice Manager (30%)\n\n, • Maintaining a clean, safe, and well-organised office environment\n, • Managing supplier relationships (utilities, telecoms, maintenance, etc.)\n, • Coordinating maintenance, repairs, and compliance checks\n, • Managing office supplies, communal areas, and facilities\n, • Supporting team wellbeing and acting as a first point of contact\n, • Coordinating logistics such as parking and cleaning services\nRequirements:Essential\n\n, • Proven experience as a Personal Assistant supporting senior leaders or founders\n, • Strong organisational skills with the ability to manage multiple priorities\n, • Excellent written and verbal communication skills\n, • High level of discretion and professionalism\n, • Proactive and solutions-focused approach\n, • Strong Microsoft 365 skills (Outlook, Teams, Word, Excel, PowerPoint)\n, • Approachable and people-focused manner\nDesirable\n\n, • Experience in office management or facilities coordination\n, • Experience supporting multiple stakeholders\n, • Background in a fast-paced SME, agency, or professional services environment\n\n Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Relations Manager \n Full time, permanent hybrid position, min 2 days per week in our Wallington office \n About us \n Our aim is to enrich lives and well-being through travel. That is our purpose. Our ‘why’. It is ambitious and bold, but through the commitment of our brilliant people, we’re doing more and more each day to create and deliver incredible wish-list holidays. The types of holidays that people have always dreamt of experiencing. \n We bring those dreams to life and are the trusted friends of our loyal customers. The Newmarket Spirit is what binds us together. With 43 years behind us and plenty more ahead, we strive to grow. To challenge ourselves in new ways. Embracing different points of view and realising our potential. For the right person, their story can begin right here. \n The role \n The Customer Relations Manager leads our ambition to be best in class at handling complaints and feedback, building a function that is fast, personal, available, and continuously learning from what customers tell us. \n This role leads the team, the workload, and our most complex casework, including ABTA mediation, arbitration and personal injury claims. It is a role built for someone who wants to shape how Newmarket Holidays turns a difficult moment for a customer into a reason they come back and become a brand ambassador. Handled well, complaints are one of the strongest retention levers we have, and this role is what makes that real. \n What we're looking for \n To be considered for this role, you'll need: \n • Experience managing and motivating a small, dedicated customer facing team in the travel industry, ideally within tour operating. \n • A track record of handling complex, sensitive or regulated casework, for example complaints involving compensation, injury, or formal escalation such as ABTA mediation and arbitration would be highly desirable. Understanding of the small claim process. \n • Familiarity with ABTA's Code of Conduct and the Package Travel Regulations. \n • Experience improving team performance against service level targets. \n • Comfortable working with a case management or CRM platform. \n • A natural people leader who coaches and builds confidence, developing a team that resolves cases independently. \n • Calm and fair under pressure, particularly when handling emotionally difficult conversations with customers and colleagues. \n • Confident shaping new ways of working and setting a high bar for the team to work towards. \n • Confident using data to track performance and to make the case for change with product, purchasing and other teams. \n • Genuinely curious about what complaints tell us, seeing every case as a chance to prevent the next one, not just close the one in hand. \n This is principally a Monday to Friday role, with flexibility to work occasional weekends on a roster basis, including Saturday opening from March to October. \n What we offer \n\n • A diverse, collaborative team with real opportunities to learn and grow\n, • Leaders who are genuinely invested in your development\n, • Encouragement to take initiative and try new things\n, • Flexible, hybrid working\n, • An exciting benefits package including generous annual leave, discount off our own amazing holidays, salary-sacrifice pension scheme, considerate family leave arrangements and pay, various health and wellbeing related benefits, access to an array of voluntary benefits from EV purchase schemes, activity passes, menopause support, and discounts for loads of lifestyle brands and MORE!\n, • The opportunity to travel to our destinations and experience our holidays first-hand\n\n How to apply \n If you're passionate about travel and have the experience to match, we'd love to hear from you. Hit apply and include your CV, a brief covering note, your salary expectations and any notice period. \n (No agencies, please) \n Newmarket Holidays is an equal opportunities employer. We welcome applications from people of all backgrounds and are committed to the equal treatment of all current and prospective employees.

Personal Assistant & Office Manager \n Location: Surbiton with on-site parking \n Hours: 9am to 5.30pm, Full Time, 1 day working from home once trained \n Salary: £40,000 - £50,000 plus generous benefits package including flexible working options, opportunities for professional development to enhance your skills, access to wellness classes like HIIT and yoga, regular social events, a supportive team culture that values collaboration and growth and much more!! \n Are you an organised superstar ready to elevate the productivity of this spectacular senior leadership team? My client, a dynamic and people-focused organisation in the Service Industry, is on the lookout for a skilled Personal Assistant & Office Manager. If you thrive in a fast-paced environment and have a proactive mindset, this could be the perfect role for you! \n This rare dual-position role combines 70% PA responsibilities and 30% Office Management. You'll be the backbone of the office, ensuring everything runs smoothly while supporting senior leadership in their daily tasks. \n Key Responsibilities: \n Personal Assistant Duties (70%) \n\n • Manage complex diaries and prioritise schedules effectively.\n, • Oversee inbox management, ensuring prompt responses and escalations.\n, • Facilitate travel arrangements for the leadership team, both UK and international.\n, • Serve as a gatekeeper, managing access to senior leaders.\n, • Handle expense claims and track spending efficiently.\n, • Coordinate onboarding for new team members, ensuring a smooth transition.\n, • Organise internal wellbeing sessions and team-building activities.\n, • Arrange client gifts and corporate events.\n, • Assist with various personal and business tasks as needed.\n\n \n Office Management Duties (30%) \n\n • Maintain a clean, safe, and organised office environment.\n, • Manage relationships with suppliers (utilities, maintenance, etc.).\n, • Coordinate office maintenance and compliance checks.\n, • Oversee office supplies and communal areas.\n, • Act as the first point of contact for team wellbeing.\n, • Handle logistics such as parking and cleaning services.\n\n \n What We're Looking For: \n Essential Skills: \n\n • Proven experience as a Personal Assistant supporting multiple senior leaders.\n, • Strong organisational skills with the ability to manage multiple priorities.\n, • Excellent written and verbal communication abilities.\n, • High level of discretion and professionalism.\n, • Proactive, solutions-focused approach.\n, • Strong Microsoft 365 skills (Outlook, Teams, Word, Excel, PowerPoint).\n, • An approachable, people-focused manner.\n\n Desirable Skills: \n\n • Experience in office management or facilities\n, • Background in a fast-paced SME or professional services environment.\n\n \n Why Join? We believe in nurturing talent and promoting a supportive workplace. \n Here are some perks you can look forward to: \n\n • Flexible working options to help you balance work and life.\n, • Opportunities for professional development to enhance your skills.\n, • Access to wellness classes like HIIT and yoga to keep you active.\n, • Regular social events to foster team spirit.\n, • A supportive team culture that values collaboration and growth.\n\n \n Ready to Apply? If you're excited about the opportunity to make a real impact in a growing organisation, we'd love to hear from you! \n \n Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Posted 07 Jul 2026 About the Roles We are looking for three exceptional Senior Product Marketing Managers, each responsible for leading the commercial success of a core product portfolio at Tropic: Skincare; Makeup, Tanning & Sun Care; and Body Care & Wellness. This is a rare opportunity for a highly strategic, commercially savvy and beauty-obsessed marketer to partner closely with the Product Development Manager for their category and act as their senior marketing counterpart, shaping how products are developed, positioned, launched and grown. Within Product Development, each category is led by a dedicated Product Development Manager. This role acts as the marketing counterpart to that person, helping turn product innovation into category growth. You will be responsible for shaping the story, launch strategy, education, advocacy and commercial performance of your category, ensuring every product has a clear role in the portfolio and the strongest possible chance of success in market. You will be involved from early concept through to launch, helping shape what gets made and how it succeeds in market. This is not a traditional campaign execution role. It is a commercially accountable category leadership role. Success in this role will be measured through category sales growth, launch performance, product contribution and margin improvement. For the right person, this is a rare chance to work closely with Founder Susie and Product Development to shape exceptional products from concept to commercial success. Key Responsibilities Category Growth & Commercial Performance • Own the product marketing strategy for your category, with clear accountability for category sales growth, product performance and margin improvement, • Partner closely with the Product Development Manager to refine product strategy, portfolio priorities and growth opportunities, • Identify opportunities across hero products, whitespace, repromoted, pricing, bundling, gifting, cross-sell and portfolio mix, • Support product refinements and portfolio optimisation where needed, • Use performance data, consumer insight and market context to improve decision-making and drive better outcomes Strategic Partnership with Product Development • Work alongside the Product Development Manager from concept through to launch and optimisation, • Bring the consumer, brand and commercial lens into product development from the outset, • Contribute to proposition development, pricing, pack architecture and portfolio logic, • Be actively involved in product testing and development sign‑off to ensure a best‑in‑class standard Product Positioning & Storytelling • Develop compelling, differentiated and conversion‑focused product stories for both new and existing products, • Translate technical product truth into clear, persuasive consumer messaging, • Build narratives that explain who the product is for, why it matters and why Tropic is uniquely placed to win, • Bring a strong understanding of beauty consumer behaviour and category trends into every brief and launch Launch & Go‑To‑Market Leadership • Lead the go‑to‑market strategy for all launches within your category, • Build launch narratives, messaging hierarchies and reasons to believe, • Brief and align cross‑functional teams across Creative, Content, PR, Social, Digital, CRM, Education and Commercial, • Ensure launches are fully supported across all channels, • Partner with PR and influencer teams to drive advocacy, relevance and external buzz, • Own product asset direction, ensuring all visuals maximise desirability and conversion, • Create clear, compelling and highly sellable product education materials, • Equip Ambassadors with the language, confidence and product understanding to sell effectively, • Develop launch toolkits, product guides and comparison materials, • Translate complexity into clear, compelling selling language, • Take responsibility for the full health of the category, not just NPD, • Ensure hero products, core lines and underleveraged products are marketed effectively, • Identify opportunities to refresh, reposition or rationalise products, • Support decisions around discontinuation, renovation and relaunch, • Ensure the portfolio remains clear, competitive and commercially strong What We’re Looking For • Significant experience in product marketing, brand marketing or category marketing within beauty, • Proven track record of launching products that delivered strong commercial results, • Experience influencing product proposition and go‑to‑market strategy, • Strong understanding of the product lifecycle, • Experience working cross‑functionally with key teams, • Strong commercial instinct and understanding of what drives product success Skills & Capabilities • Exceptional product storytelling and messaging ability, • Strong grasp of consumer psychology and what drives purchase, • Commercially sharp, with strong instinct for sales, profitability and category opportunity, • Strong visual taste and creative judgement, • Excellent at briefing and influencing cross‑functional teams, • Highly organised and confident managing multiple priorities in a fast‑paced environment, • Confident operating with senior stakeholders, • Deep category passion and product sensitivity Who You Are You are commercially driven, strategically strong and deeply immersed in beauty. You care about formulas, textures, claims, performance, packaging and positioning, and how they connect to commercial success. You are also: • Beauty‑obsessed and genuinely immersed in your category, • A strong storyteller with a sharp instinct for what will resonate, • Commercially aware and motivated by performance, • Entrepreneurial, proactive and full of ideas, • Hands‑on and comfortable operating at pace, • Confident, collaborative and able to influence, • Ambitious and energised by building things properly This is a role for someone who wants to build winning products and high‑performing categories. What We Offer • Employment Type:This role is offered full‑time, Monday to Friday,9am to 5pm., • Location:Tropic HQ is a short walk from Beddington Lane Tram stop, with direct links to East Croydon and Wimbledon., • Hybrid Working:Enjoy a blend of office and remote working with a minimum of 3 days in the office., • Salary:Starting from £55,000 per annum, • Benefits:Hybrid working, up to 33 days’ holiday. Enhanced family leave, Private Medical Insurance, Medicash plan, life insurance, (All available after a qualifying period). EAP through the Wisdom App, generous product allowance and 50% discount for family and friends, access to retailer discounts, Cycle to Work and Electric Car schemes, free breakfast bar, dog‑friendly HQ with a chill zone and pool table, on‑site parking, regular social events, and plenty of well‑being treats throughout the year., • Start Date:Immediate About Tropic Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day, and the incredible response made her realise she had started something quite special. We still sell that iconic body scrub, and it sits alongside an extensive range of award‑winning skincare and beauty products that have made us one of the UK’s fastest‑growing beauty businesses. Our brand is certified vegan, cruelty‑free and CarbonNeutral, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in! We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit. Apply now if you’re ready to join a vibrant team who believes beauty knows no bounds! Tropic's Commitment to Equal Opportunities Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity! Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic. #J-18808-Ljbffr

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Job Title: Motor Claims Handler.

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