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Your new companyA leading accountancy firm that has seen considerable recent growth is looking to recruit a high-calibre Audit Senior.Your new roleKey responsibilities will include: \n\n • Take responsibility for end-to-end audit engagements, ensuring each stage is delivered to a consistently high standard.\n, • Maintain well-structured working papers by compiling and organising all required evidence and documentation.\n, • Review financial information from clients to draw conclusions, highlight issues, and suggest practical improvements.\n, • Monitor adherence to professional standards, regulatory expectations, and internal risk and quality frameworks.\n, • Develop strong client rapport, becoming a reliable point of contact for both long-standing and newly onboarded clients.\n, • Understand client objectives and challenges, proposing customised solutions and ensuring they are carried out effectively.\n, • Respond to client enquiries in a timely and professional manner to strengthen trust and long-term relationships.\n, • Guide less experienced colleagues by offering support, answering queries, and reviewing their work for accuracy.\n, • Work closely with colleagues to ensure audit outputs and client deliverables are completed accurately and on schedule.\n, • Produce work that meets statutory obligations and aligns with relevant legal requirements.\n, • Draft and check client submissions-such as financial statements, tax returns, payroll-related filings, and VAT reports-to ensure they are correct and compliant.\n\n What you'll need to succeedYou will be a qualified accountant (or near to qualifying) with proven audit experience gained within public practice.You will have excellent communication and organisational skills.What you'll get in returnExcellent career development opportunities. Excellent salary.Car Parking.Company pension.25 days holiday.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are looking for a motivated and commercially focused Business Development Executive to continue to grow and strengthen our customer base across the Southern region of England and the Midlands. This role will be a combination of office and field-based sales, which will include frequent travel and some overnight stays. \n We’re market leaders in Hire & Reward insurance, selling and administering motor insurance policies for minicab and taxi drivers, chauffeurs and delivery drivers and driving instructors. We sit as part of a wider network of businesses that provide a market leading commercial motor insurance offering and over 27 years, we’ve grown from a team of 4 to more than 150 people across 5 companies. \n The key focus of the role will be developing client relationships and identify new business opportunities. This is an amazing opportunity for someone who thrives within a sales focused role, enjoys meeting new people and delivering results in a target-driven environment. \n Key Responsibilities \n\n • Identify, develop, and secure new business opportunities\n, • Build and maintain strong relationships with new and existing customers\n, • Manage your sales pipeline, keep accurate records, and update CRM systems as required\n, • Work closely with internal teams to ensure customers receive a high-quality service\n, • Monitor competitor activity, market trends, and customer feedback to support business growth\n, • Meet agreed sales targets, objectives, and activity KPIs\n\n What We’re Looking For \n\n • Experience in field sales, business development or similar sales role\n, • Strong communication, negotiation, and relationship-building skills\n, • A proactive approach to generating leads and following up opportunities\n, • Good organisation skills and the ability to manage diary\n, • Ability to work independently, manage time effectively and use own initiative\n, • Commercial awareness and a results-focused mindset\n, • Full UK driving licence (required)\n\n What We Offer \n\n • Competitive salary with commission opportunities\n, • Company pool car, available for travel\n, • Membership of the Chartered Insurance Institute - giving you access to exclusive deals and discounts on gym memberships, retail cashback, wellbeing support services, professional development training, savings on holidays and utilities\n, • Regular review of targets, training and support in your personal development\n, • Annual Christmas and summer parties plus informal socials throughout the year\n\n \n Apply now if you’re ready to bring your sales experience, commercial drive, and lead generation skills to a growing business where you can make a real impact. \n

Mechanical Engineer \n Croydon - South London / Surrey Area \n £52,000 - £55,000 + Bonus + Comprehensive Benefits Package \n I'm currently recruiting for a Mechanical Engineer on behalf of a well-established engineering and manufacturing business operating within the transport and industrial sectors. \n This is a hands-on engineering role supporting overhaul, maintenance, investigation, and continuous improvement activities across a range of complex mechanical products and systems. The Role\n Key responsibilities include: \n\n • Providing practical engineering support across production, projects, quality, and operations.\n, • Conducting condition assessments, fault diagnosis, root cause investigations, and warranty reviews.\n, • Producing technical reports, method statements, test procedures, and overhaul instructions.\n, • Managing engineering changes, concessions, and technical documentation.\n, • Supporting overhaul and refurbishment projects from planning through to completion.\n, • Working closely with customers, suppliers, and internal stakeholders to resolve technical issues.\n, • Contributing to continuous improvement initiatives and engineering best practice.\nAbout You\n The ideal candidate will have: \n\n • HNC/HND (or equivalent) in a Mechanical Engineering discipline.\n, • At least 6 years' engineering experience within manufacturing, maintenance, overhaul, industrial, transport, power generation, oil & gas, marine, rail, or similar sectors.\n, • Strong hands-on engineering and problem-solving capability.\n, • Experience writing technical procedures, reports, and engineering documentation.\n, • Knowledge of quality systems and engineering standards.\n, • Excellent communication skills and the ability to work with both technical and non-technical stakeholders.\n, • A proactive, adaptable, and customer-focused approach.\nPackage\n\n, • £52,000 - £55,000 basic salary\n, • Annual bonus\n, • Private medical cover\n, • Dental cover\n, • Season ticket loan\n, • Cycle to work scheme\n, • Life assurance\n, • Enhanced pension (Employee 3%, Employer 6%)\nAdditional Information\n\n, • Full-time onsite position (5 days per week)\n, • Candidates should be within a reasonable commuting distance of the South London / Surrey area\n, • Two-stage interview process:\n, • Initial video interview\n, • Final face-to-face interview\n\n

The People & Culture Admin will provide essential administrative support to the Human Resources department within the business services industry. This part-time role based in Croydon offers an opportunity to contribute to the smooth running of HR operations in a professional environment. \n Client Details \n This permanent position is with a small-sized organisation operating within the business services industry. The company is committed to fostering a professional and efficient workplace, ensuring that employees are supported in their roles. \n Description \n\n • Maintain and update employee records with accuracy and confidentiality.\n, • Assist in the recruitment process, including scheduling interviews and preparing documentation.\n, • Coordinate onboarding activities for new hires, ensuring a seamless experience.\n, • Support the HR team in managing payroll and benefits administration.\n, • Prepare and distribute internal communications, such as policy updates or announcements.\n, • Respond to HR-related queries from employees and escalate as necessary.\n, • Ensure compliance with organisational policies and legal requirements.\n, • Provide general administrative support to the Human Resources department.\n\n Profile \n A successful People & Culture Admin should have: \n\n • Previous experience in an administrative role, ideally within human resources or business services.\n, • Strong organisational skills and attention to detail.\n, • Proficiency in Microsoft Office applications.\n, • Excellent communication skills, both written and verbal.\n, • A proactive approach to problem-solving and task management.\n, • Ability to maintain confidentiality and handle sensitive information appropriately.\n, • Understanding of HR processes and policies is advantageous.\n\n Job Offer \n\n • Competitive salary ranging from £26,268 to £29,000 per annum.\n, • Part-time, permanent position offering work-life balance.\n, • Supportive work environment based in Croydon.\n, • Opportunity to develop skills within the business services industry.\n\n If you are an organised individual with a passion for human resources, we encourage you to apply for this People & Culture Admin role today

Location: TadworthSalary: £35,000Contract: Full-Time, Permanent \n Are you an experienced customer service leader with a passion for delivering outstanding customer experiences? We are looking for a Customer Service Team Leader to lead and develop a team of Customer Service Advisors, ensuring customers receive a high-quality, efficient service across multiple contact channels. \n About the Role \n As a Customer Service Team Leader, you will be responsible for the day-to-day management of a busy customer service team, helping to deliver excellent service standards while driving performance, engagement and continuous improvement. \n You will support advisors in resolving customer enquiries and complaints, manage escalated issues and use performance data to identify opportunities to improve the customer journey. This role requires a hands-on leader who can motivate others, manage change and ensure service levels are consistently achieved. \n Key Responsibilities \n\n • Lead, coach and develop a team of Customer Service Advisors.\n, • Monitor individual and team performance against service targets and quality standards.\n, • Manage escalated customer enquiries and complaints, ensuring timely and effective resolution.\n, • Promote a customer-focused culture and drive first-contact resolution wherever possible.\n, • Allocate resources effectively to meet service demands and operational priorities.\n, • Monitor call volumes, staffing levels and customer service performance metrics.\n, • Ensure accurate use of CRM, telephony and customer management systems.\n, • Maintain high standards of data accuracy and compliance, including GDPR requirements.\n, • Analyse performance information and customer feedback to identify trends and improvement opportunities.\n, • Support service improvement initiatives, projects and organisational change programmes.\n, • Work collaboratively with internal teams and external partners to deliver positive customer outcomes.\n\n About You \n To be successful in this role, you will have: \n\n • Proven experience leading a team within a contact centre or customer service environment.\n, • Experience managing customer complaints and complex enquiries.\n, • Strong coaching, people management and communication skills.\n, • Experience using CRM systems, telephony platforms and Microsoft 365.\n, • The ability to analyse data and use insights to improve service delivery.\n, • Excellent organisational skills and the ability to manage competing priorities.\n, • A customer-focused approach with the confidence to support vulnerable customers and handle sensitive situations.\n\n Desirable \n\n • Knowledge of the social housing sector.\n, • Understanding of rent, repairs and tenancy-related services.\n, • Awareness of safeguarding principles and customer service best practice.\n, • Experience leading teams through change and service transformation projects.\n\n What We Offer \n This is an exciting opportunity to join a customer-focused organisation where you can make a real impact, develop your leadership skills and help create an exceptional customer experience. \n Apply today and take the next step in your customer service leadership career. \n Please note: A Basic DBS check is required for this role.

Customer Service Advisor \n About the Role \n Our client is a well-established and growing business looking to recruit a Customer Service Advisor to join their friendly team. This is a busy and varied role where you'll be the first point of contact for customers, providing a professional and efficient service via telephone and email. You'll play an important part in ensuring enquiries are handled effectively, orders are processed accurately, and customers receive a positive experience throughout their journey. \n\n • Based in Epsom\n, • c£27,000 salary\n, • Monday – Friday, 9am – 5.30pm\n, • Parking on site\n\n Key Responsibilities \n\n • Respond to customer enquiries via telephone and email in a timely and professional manner.\n, • Resolve customer issues and complaints, identifying appropriate solutions.\n, • Process customer orders, requests and amendments accurately.\n, • Maintain and update customer records using internal systems.\n, • Provide customers with clear information regarding products and services.\n, • Ensure all work is completed in line with company procedures and service standards.\n, • Support the wider team in delivering an outstanding customer experience.\n, • Providing technical support, help and support\n, • Achieve agreed service levels and response time targets.\n\n About You \n\n • Previous experience in a customer service or customer support role.\n, • Excellent verbal and written communication skills.\n, • Strong problem-solving skills with a proactive approach.\n, • Confident managing multiple tasks and prioritising workload.\n, • Empathetic with excellent listening skills.\n, • Good IT skills, including Microsoft Office\n, • Able to work well under pressure while maintaining accuracy.\n, • A team player with a positive and flexible attitude.\n, • A practical or technical aptitude would be advantageous but is not essential.\n\n Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! \n Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. \n By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. \n

Join Superdrug Head Office- Make a Real Difference Every Day! \n Location:Hours:37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary:Competitive \n Why Superdrug? \n Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling.Here's the exciting bit… A day includes: \n Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. \n Role Purpose \n The Cosmetics Helpdesk Operations Coordinator is responsible for supporting the effective day-to-day operation of the Cosmetics function by managing inbound queries, coordinating cross-functional communication, and ensuring timely resolution of issues impacting stores, suppliers, and internal teams. The role acts as a central hub for operational support, enabling smooth execution of trading plans and maintaining high service standards.Key Responsibilities \n Helpdesk & Query Management \n Act as the first point of contact for all Cosmetics-related queries from stores, suppliers, and internal departmentsManage and prioritise incoming requests via shared inboxes and internal systems, ensuring timely and accurate responsesTrack, log, and escalate issues where required, ensuring clear ownership and resolutionIdentify recurring issues and work with stakeholders to implement long-term solutionsSees every interaction with the customer as an opportunity to delight them andcomfortable using different platforms to communicate with themUnderstands customer needs and empowers others to remove any barriers to deliver great serviceUses positive language and behaviours in all interactions with customers and colleagues, building trust and rapportAlways prioritises actions which delight the customer/colleagueSuggests and supports new ideas and ways of working which are designed to improve serviceBe the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our Online and Offline platform Operational CoordinationSupport the execution of trading plans, product launches, promotions, and seasonal activity by coordinating operational requirementsLiaise with supply chain, merchandising, marketing, and store operations teams to resolve issues and ensure alignmentMonitor tester availability, delivery issues, and store feedback, taking action to minimise disruptionStakeholder CommunicationFacilitate clear and consistent communication between Cosmetics Trading and wider business functionsPrepare updates, summaries, and briefs for internal meetings and stakeholdersBuild strong working relationships with suppliers and internal teams to ensure efficient issue resolutionMeeting & Project SupportSupport the organisation and coordination of key meetings (e.g. supplier calls, internal trading meetings)Capture actions, track progress, and follow up on deliverablesAssist with ad-hoc projects, reporting, and analysis to support decision-makingProcess ImprovementContinuously review helpdesk processes and workflows to improve efficiency and service levelsMaintain and update standard operating procedures, FAQs, and guidance documentsSupport implementation of new systems or tools where relevantKey Skills & Experience \n Strong organisational skills with the ability to manage multiple priorities in a fast-paced retail environmentExcellent communication skills, both written and verbalProactive problem solver with strong attention to detailAbility to build relationships and collaborate across multiple teamsExperience in retail, cosmetics, operations, or customer support preferredConfident using Microsoft Office (especially Outlook, Excel, and Teams)Confidently communicates, challenges and gives feedback to othersEncourages teamwork & collaboration between their own team and othersRecognises the strengths & contribution of various teams, builds on networks to understand priorities of others and how to add valueSeeks feedback and listens to it, takes responsibility to find positive outcomes and solutionsGenerating ideas and feeling that they can be shared both within their immediate team and also outside of the teamIs confident using data to make tactical decisionsIs knowledgeable about their specialism and has an awareness of their wider market and to support with the current trends in their business areaIs confident using data to make tactical decisionsIs knowledgeable about their specialism and has an awareness of their wider market and to support with the current trends in their business areaKey CompetenciesCustomer-focused mindset (internal and external stakeholders)Resilience and adaptabilityStrong sense of ownership and accountabilityCollaborative and team-oriented approachContinuous improvement mindsetSuccess MeasuresTimely resolution of helpdesk queriesStakeholder satisfaction and feedbackReduction in recurring operational issuesEfficiency improvements in processes and communicationSupport delivered against trading and operational deadlines \n Here's what's in it for you: \n • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)

Join Superdrug Head Office- Make a Real Difference Every Day! \n Location: CroydonHours:37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary:Competitive \n Why Superdrug? \n Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling.Here's the exciting bit… A day includes: \n Are you passionate about coding and eager to grow your skills in a supportive, fast-paced retail environment? This is an exciting opportunity to join an established and expanding high street retailer as a Junior Developer. Youll be part of a collaborative development team working in an Agile environment using SCRUM methodology, with access to the latest tools and technologies through a full MSDN subscription. \n Key Responsibilities: \n Youll play a key role in the development and support of several business-critical applications, including:Stores Intranet built with C#, Bootstrap, and SQL ServerStock Management and Order & Collect developed using Xamarin/Flutter and .NET CoreYour responsibilities will include:Developing and maintaining internal applicationsGathering and defining business requirementsWriting, testing, documenting, and implementing software solutionsCollaborating with third-party support partners and acting as a technical liaisonSupporting and enhancing existing systemsDeveloping DevOps pipelines. \n What Were Looking For \n 1+ year of experience with the Microsoft Development Stack or a relevant degree in Computer Science or related fieldProficiency in:Visual Studio.NET Framework (4.6+) and MVC 5SQL Server (20082022)Microsoft Windows (711)Understanding of source control (GIT experience is a plus)Familiarity with the software development lifecycleStrong interpersonal and communication skillsDesirable SkillsExperience with mobile app developmentExposure to Azure DevOps and FirebaseA proactive attitude toward learning new technologiesAbility to work in a complex, evolving technical environmentAdditional ResponsibilitiesDesign software with a focus on efficiency and maintainabilityCreate and manage databases following industry standardsEnsure code quality through peer reviews and adherence to development guidelinesWrite and execute unit testsProvide documentation and training for internal usersSupport system changes in line with change control procedures \n Here's what's in it for you: \n\n • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)\n, • 2 staff discount codes for yourself and a family member or friend\n, • 30% discount on Superdrug Own Brand Products both in store and online\n, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station\n, • Company pension matching and bonus\n, • We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it\n, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK\n, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!\n, • Unrivalled Learning and Development programmes\n, • Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support\n, • Come and be part of something special!\n\n For information on how we manage and store your data please go to https://privacy-policy/

Audit Senior - Epsom \n Salary: £50,000 - £60,000 + benefitsLocation: EpsomWorking model: HybridEmployment type: Permanent 1. Role Overview\n I am working with a growing accountancy and business advisory firm looking to appoint an Audit Senior into its Epsom office. \n This is a permanent role suited to someone with strong practice audit experience who can lead audit assignments from planning through to completion, maintain high-quality audit files, manage client queries and support junior team members. \n The role will involve audit, accounts and wider compliance work for a varied SME-focused client base. 1. Key Responsibilities\n\n • \n Lead audit assignments from planning to completion. \n • \n Ensure audit work complies with internal methodology, regulatory standards and risk requirements. \n • \n Maintain accurate, well-organised audit files with appropriate supporting documentation. \n • \n Analyse client accounting records and identify key issues or recommendations. \n • \n Act as a day-to-day contact for clients, responding to queries professionally. \n • \n Build strong relationships with new and existing clients. \n • \n Prepare and review accounts, tax filings, PAYE and VAT submissions. \n • \n Ensure client work meets legal and statutory requirements. \n • \n Mentor and support junior team members. \n • \n Work with colleagues to deliver accurate client files and audits on time. \n • \n Plan workloads effectively and prepare work for sign-off. \n • \n Use systems, tools and best practice to improve quality and efficiency. \n3. Candidate Requirements\n\n • \n ACA or ACCA qualified, although strong part-qualified candidates will also be considered. \n • \n Previous audit experience within an accountancy practice. \n • \n Experience leading or taking ownership of audit assignments. \n • \n Good understanding of audit files, documentation and compliance requirements. \n • \n Confident dealing directly with clients. \n • \n Strong communication, organisation and time management skills. \n • \n Proficient in Microsoft Office and relevant audit/accounting software. \n • \n Professional, dependable and self-motivated. \n • \n Able to work independently and as part of a team. \n • \n Strong attention to detail and commitment to high-quality work. \n4. Team / Client Base\n The role sits within an expanding regional audit and accountancy team in Epsom. \n The firm works with a broad SME client base, providing audit, accounting, tax and wider business advisory services. You will have regular client contact and work closely with colleagues across the local office and wider regional network. 1. Progression\n This role offers the opportunity to continue developing as an Audit Senior within a stable and growing practice environment. \n It would suit someone looking to build stronger audit leadership, client management and supervisory experience, with longer-term scope to progress within the firm. 1. Salary / Benefits\n Salary: £50,000 - £60,000 + benefits \n Benefits include: \n\n • \n Hybrid working. \n • \n Company pension scheme. \n • \n 25 days' annual leave plus bank holidays. \n • \n Option to buy up to 5 additional days' annual leave. \n • \n Additional annual leave from certain seniority levels. \n • \n Business closure over Christmas, subject to business needs. \n • \n Life assurance at 4x annual salary. \n • \n Enhanced family leave policies. \n • \n Enhanced company sick pay. \n • \n Employee Assistance Programme. \n • \n Corporate discounts platform. \n • \n Flexible benefits platform, including options such as private medical insurance, critical illness cover, cash plan, cycle to work, eye care and dental cover. \n7. Application Note\n For more information, or to discuss the role in confidence, please apply or get in touch directly. \n I am representing the firm externally and can provide further detail on the role, team structure, expectations and process. \n \n As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Personal Assistant & Office Manager \n Location: Surbiton (office-based)Salary: £40,000 - £50,000Benefits: Flexible working options, professional development, wellness classes (HIIT & yoga), regular socials, supportive team culture About the Company\n A fast-growing, people-focused organisation is looking for a highly organised and proactive Personal Assistant & Office Manager to support its senior leadership team. The business operates in a fast-paced, commercially driven environment and places strong emphasis on employee wellbeing, collaboration, and development. The Role\n This is a dual-position role combining 70% Personal Assistant responsibilities with 30% Office Management. You will act as a key support to senior leadership while ensuring the smooth and efficient running of the office. \n This position is primarily office-based, with some flexibility available. Key ResponsibilitiesPersonal Assistant (70%)\n\n • Full diary management including prioritisation and coordination\n, • Inbox management, ensuring timely responses and escalation of priorities\n, • Supporting senior leadership with travel bookings (UK and international), meetings, agendas, and follow-ups\n, • Acting as a gatekeeper and managing access to leadership\n, • Preparing and submitting expense claims and tracking spend\n, • Coordinating onboarding for new starters, including IT, logistics, and induction schedules\n, • Maintaining HR systems and ensuring data accuracy\n, • Organising internal wellbeing sessions and staff activities\n, • Arranging client gifts, hospitality, and corporate events\n, • Handling ad hoc personal and business tasks as required\nOffice Manager (30%)\n\n, • Maintaining a clean, safe, and well-organised office environment\n, • Managing supplier relationships (utilities, telecoms, maintenance, etc.)\n, • Coordinating maintenance, repairs, and compliance checks\n, • Managing office supplies, communal areas, and facilities\n, • Supporting team wellbeing and acting as a first point of contact\n, • Coordinating logistics such as parking and cleaning services\nRequirements:Essential\n\n, • Proven experience as a Personal Assistant supporting senior leaders or founders\n, • Strong organisational skills with the ability to manage multiple priorities\n, • Excellent written and verbal communication skills\n, • High level of discretion and professionalism\n, • Proactive and solutions-focused approach\n, • Strong Microsoft 365 skills (Outlook, Teams, Word, Excel, PowerPoint)\n, • Approachable and people-focused manner\nDesirable\n\n, • Experience in office management or facilities coordination\n, • Experience supporting multiple stakeholders\n, • Background in a fast-paced SME, agency, or professional services environment\n\n Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Procurement & Contracts Manager \n Hybrid Working | Excellent Benefits | Career Development Opportunities \n An exciting opportunity has arisen for an experienced Procurement & Contracts Manager to join a large and growing public sector organisation. This role will be responsible for leading compliant procurement activity across multiple sites, ensuring value for money, regulatory compliance, and effective contract management. \n Key Responsibilities \n\n • Lead end-to-end procurement exercises, including regulated tender processes and framework call-offs.\n, • Manage procurement projects from planning through to contract award.\n, • Maintain and oversee the procurement pipeline.\n, • Provide expert advice on compliant procurement routes and best practice.\n, • Support stakeholders with sourcing, tendering, and contract management activities.\n, • Ensure compliance with public procurement regulations and internal governance requirements.\n\n You will have: \n\n • CIPS Level 4 qualification (or equivalent) as a minimum.\n, • At least 5 years' procurement experience within a public sector environment.\n, • Strong experience delivering regulated tenders and framework-based procurements.\n, • Good knowledge of public procurement legislation and best practice.\n, • Contract management experience.\n, • Excellent stakeholder management and communication skills.\n, • Strong analytical and IT skills.\n, • The ability to manage multiple projects and priorities simultaneously.\n\n Benefits: \n\n • Hybrid and flexible working arrangements.\n, • Generous pension scheme.\n, • Annual bonus scheme.\n, • Excellent professional development and career progression opportunities.\n, • Healthcare and wellbeing support.\n, • Employee discounts and lifestyle benefits.\n, • Generous holiday entitlement plus bank holidays.\n\n This is an excellent opportunity for a procurement professional looking to join a values-driven organisation where their work will make a meaningful impact.

Client Relationship Manager Assistant \n In this role you will work closely with the National Client Relationship Managers (CRM) to help build and maintain strong relationships with our clients to ensure satisfaction, retention, and loyalty, ultimately contributing to business success. You will help understand client needs, provide support, and address concerns, acting as the first point of contact on behalf of the Client Relationship Manager. The CRM Assistant will also collaborate proactively with a range of internal stakeholders to manage activities and outcomes to achieve stakeholder objectives. \n This role can be based in any of our city centre locations with a hybrid workstyle. \n What does the role entail? \n\n • Support proactive and successful leadership to a portfolio of admin-only clients.\n, • Manage the day-to-day client management activities and interactions, on behalf of the CRM.\n, • Communicate and collaborate effectively with colleagues and stakeholders at varying levels.\n, • Use a range of communication mediums to meet internal and external needs.\n, • Support new client propositions and existing client improvement opportunities.\n, • Support transformation, installation and solutions implementation.\n, • Produce a variety of reports and presentations across a range of pensions administration and technology services and outcomes.\n, • Coordinate CRM events and activities, including appointments, minutes, actions and reporting.\n, • Carry out client billing activities, including invoicing, work-in-progress and credit activities, where necessary.\n, • Support and maintain effective risk management and governance frameworks.\n, • Foster rapport and trusting partnerships with stakeholders.\n, • Offer technical advice and support to colleagues and external stakeholders.\n, • Collect, analyse and report data and MI to strengthen decision making outcomes.\n, • Provide project and operational management support to colleagues to enable client outcomes and meet expectations.\n, • Develop knowledge of Isio services, brand and opportunities to help advocate to new and existing stakeholders.\n, • Maintain and produce portfolio management information, commercial reporting and accounts.\n, • Act as a liaison between the CRM and internal colleagues and departments.\n\n What we’re looking for \n\n • Evidential experience in a client facing support role previously.\n, • Understanding of third-party pensions administration and pensions administration stakeholder needs.\n, • Technical knowledge of pensions administration and current market challenges/opportunities.\n, • Proven track record of effective organisation and planning, on behalf of senior stakeholders.\n, • Strong organisational and attention to detail skills, with the ability to work in fast paced dynamic environments.\n, • Ability to demonstrate emotional intelligence, effective communication and negotiation skills on behalf of senior management.\n, • Proactive, solutions oriented when handling various conflicting priorities and workloads.\n, • Experience of working collaboratively with a range of stakeholders to meet goals and objectives.\n, • Various presentation production and communication methods.\n, • Prioritisation and effective time management experience.\n, • Strong interpersonal skills and evidence of building long-standing relations with various stakeholders.\n, • Effective risk management and governance.\n, • Willing and able to travel to various office and stakeholder sites, as required.\n\n What you can expect in return \n\n • A competitive salary and market leading bonus scheme with stretch targets for high performance\n, • Study support to help you achieve professional qualifications, with salary increases for exam passes.\n\n Why Join Isio \n Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. \n We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. \n Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's websiteIsio - Careers & Benefits. \n About Isio \n Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. \n At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. \n We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. \n If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask.

Quality Assurance Analyst - Pensions \n We are seeking a detailed driven, technically strong Quality Assurance Analyst to help shape and protect the quality of defined benefit pension administration. \n This is a high-impact role where you will help ensure accuracy, consistency, and regulatory compliance of defined benefit pensions administration activity across Isio. This role provides independent, risk-based assurance over day-to-day administration, new and evolving processes, scheme onboarding, and higher-risk or complex work. \n Working closely with pensions administration teams, technical specialists, and internal stakeholders, the Quality Assurance Analyst will provide insight, constructive challenge, and practical recommendations to support high-quality, sustainable outcomes. A core expectation of the role is strong collaboration and communication, positioning quality assurance as a supportive, value-adding function rather than a policing activity. \n If you enjoy analysing complex work, spotting patterns other miss, and influencing positive change – this role is for you. \n This role can be based in our Croydon, Reading, Manchester, Birmingham or Belfast city centre office with a hybrid workstyle. \n What does the role entail? \n\n • Delivering risk-based quality assurance across pensions administration activity to ensure regulatory compliance and high service standards.\n, • Reviewing data, calculations, processes, and controls to identify issues and improvements.\n, • Supporting QA on new schemes, process changes, complex cases, and remediation work.\n, • Providing assurance over higher-risk areas and key business activities\n, • Contributing to data quality and assurance activity linked to legislative change, including the Pensions Dashboard Programme.\n, • Working closely with administration, technical and data teams to embed best practice.\n, • Analysing findings, report trends and root causes, and make clear, actionable recommendations.\n, • Communicating findings in a constructive, support way that helps foster a positive, learning-led quality culture that drives improvement.\n\n What we’re looking for \n Essential \n\n • Proven experience in pensions administration, with a strong technical knowledge of Defined Benefit (DB) pension schemes, including benefit structures, scheme rules and administration processes.\n, • Experience in a quality assurance, audit, or oversight role within pensions.\n, • Strong communication skills, with the ability to; explain QA findings clearly and constructively; tailor messages for technical and non-technical audiences & build effective working relationships with colleagues to support quality improvement.\n, • Excellent analytical and problem-solving skills, with attention to detail and the ability to identify root causes, patterns, and systemic issues rather than isolated errors.\n, • A collaborative, proportionate approach to quality assurance, with the ability to balance challenge and support and contribute positively to a quality-focused culture.\n\n Desirable \n\n • Awareness of the Pensions Dashboard Programme, including data quality and governance considerations.\n, • Experience supporting process change initiatives, such as the implementation of new administration processes, onboarding of pension schemes, or embedding revised controls or best practice.\n, • Experience working on large-scale data projects or system changes.\n, • Relevant professional qualifications or progress toward them, such as PMI (Pensions Management Institute) certificates or equivalent.\n\n What you can expect in return \n\n • A competitive salary and market leading bonus scheme\n, • Study support for you to work towards the completion of the Pensions Management Institute (PMI) Certificate in Pension Calculations (CPC) qualification\n, • Salary increases for PMI exam passes\n, • Development and training opportunities to support your career ambitions throughout your time with us\n, • A dedicated, friendly, and supportive team who will help you to deliver your best work\n\n About Isio \n A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. \n Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. \n Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. \n At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. \n We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. \n If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.

Welcome Host - Ad-Hoc / Temporary Shifts\n Location: SurbitonHourly rate:£14.80 Per Hour \n We are seeking warm, professional, and service-driven individuals to join our pool of Welcome Hosts, supporting one of our prestigious corporate clients on an ad-hoc temporary basis. \n This role is ideal for someone who thrives in a people-focused, fast-paced environment and enjoys creating memorable guest experiences. You will play a key part in ensuring visitors, clients, and colleagues feel valued and well-supported from the moment they arrive. About the Role\n As a Welcome Host, you will provide a blend of front-of-house and post room support. Each shift is varied, and you will be expected to adapt quickly to different tasks throughout the day. Responsibilities may include: Key Responsibilities\n\n • Warmly welcome and greet all visitors with professionalism and a friendly approach\n, • Support with post room duties, including receiving goods\n, • Manage internal and external post collection and distribution\n, • Efficiently handle incoming calls and general enquiries\n, • Uphold security procedures and ensure access requirements are followed\n, • Deliver exceptional service and maintain strong client relationships\n, • Taking deliveries (Can weigh upto 20KG)\nWhat We're Looking For\n\n, • Previous experience in a front-of-house, receptionist, or customer-service role\n, • Excellent communication and organisational skills\n, • Ability to remain calm and confident in both busy and quiet periods\n, • Proactive, adaptable, and comfortable switching between tasks\n, • A positive attitude and commitment to delivering outstanding service\nAdditional Details\n\n, • Ad-hoc temporary shifts - flexibility required\n

Location: Epsom, Surrey Salary: CompetitiveContract: Full-time, Permanent \n We're looking for a talented and creative Marketing & Communications Executive to support the delivery of engaging fundraising and marketing campaigns that inspire supporters and drive vital income for persecuted and suffering Christians worldwide. \n Working closely with the Head of Marketing and a range of internal stakeholders, you'll play a key role in producing high-quality content across print and digital channels, managing projects from concept to delivery, and helping to strengthen our brand and supporter engagement. \n The Role \n This is a varied and rewarding position for a strong communicator with excellent writing skills and a passion for storytelling. You'll be involved in the creation of direct mail appeals, fundraising publications, email campaigns, social media content, video projects and podcast promotion, ensuring all communications are engaging, accurate and aligned with ACN's mission. \n Key Responsibilities \n\n • Create, edit and proof compelling content for direct mail, email, web, social media, video and podcast campaigns.\n, • Take editorial responsibility for ACN's supporter magazine, coordinating content, research and production.\n, • Support the planning and delivery of integrated fundraising and marketing campaigns.\n, • Assist with the creation and production of fundraising appeals, supporter communications and promotional materials.\n, • Help manage the welcome journey for new donors and support donor engagement initiatives.\n, • Work closely with external agencies, designers, printers and video editors to deliver projects on time and within budget.\n, • Support the promotion and development of the Break the Silence podcast and other digital content.\n, • Research and write articles for Catholic publications and other relevant audiences.\n, • Maintain brand consistency across all marketing materials and communications.\n, • Support video production projects and assist with content planning and scheduling.\n, • Deputise for the Head of Marketing when required.\n\n About You \n We're looking for an organised, proactive and creative marketing professional who can manage multiple projects and produce high-quality content. \n Essential Skills & Experience: \n\n • Degree in Marketing, Communications, English or a related subject.\n, • Proven experience in a marketing, communications or fundraising role.\n, • Excellent copywriting, editing and proofreading skills.\n, • Strong verbal and written communication abilities.\n, • Experience working with designers, agencies and external suppliers.\n, • Strong organisational skills and attention to detail.\n, • Ability to manage competing priorities and meet deadlines.\n, • Confident using Microsoft Office, particularly Excel and Teams.\n, • Experience working with CRM systems such as Raiser's Edge or similar.\n\n Desirable: \n\n • Experience within the charity or not-for-profit sector.\n, • Video editing skills, particularly Adobe Premiere Pro.\n, • Understanding of direct marketing and supporter engagement.\n, • Knowledge of, or affinity with, the Catholic Church and its mission.\n\n Why Join Us? \n This is an opportunity to use your marketing and communications expertise to support a respected international Catholic charity making a tangible difference around the world. You'll join a dedicated, mission-driven team and play a vital role in helping us engage supporters, grow fundraising income and reach those most in need. \n Apply today and help bring stories of faith, hope and courage to life.

Our client is offering an exciting opportunity to join a growing and innovative business operating across digital marketing, social media, and audience growth. \n You will take ownership of delivering impactful marketing campaigns, managing client relationships, and driving performance across multiple channels. This is a varied position combining strategy, execution, project management, and stakeholder engagement. \n Role details: \n • £30,000 + bonus \n • Based in Chessington \n • Learning and development opportunities \n • Dynamic working environment – Lots of company events & socials! \n Job description: \n • Lead the planning, delivery, and optimisation of digital and social marketing campaigns \n • Develop marketing strategies aligned to business and client objectives \n • Manage day-to-day client communication and maintain strong stakeholder relationships \n • Coordinate multiple projects simultaneously and ensure delivery against deadlines \n • Analyse campaign performance and identify opportunities for improvement \n • Produce reporting and communicate campaign outcomes clearly \n • Work cross-functionally with internal teams to ensure seamless execution \n • Support business growth through identifying opportunities and improving account performance \n • Maintain high standards of quality, organisation, and accountability across all activity \n • Stay informed on market trends, platform updates, and emerging opportunities \n Person specification: \n • Previous experience in digital marketing, campaign management, social media, or a similar environment \n • Proven ability to manage multiple priorities and deliver projects successfully \n • Strong communication and relationship management skills \n • Excellent organisational and time management skills \n • Commercially aware with a proactive and results-driven mindset \n • Degree or equivalent experience required \n • Strong attention to detail and ability to work in a fast-paced environment \n Additional information: \n • Collaborative and supportive team culture \n • Opportunity for professional development and progression \n • Wellness and employee engagement initiatives – Free gym membership \n • £30,000 + Bonus! \n • 28 days annual leave (including bank holidays) \n • Pension scheme \n

Join Superdrug Head Office Help Create a Great Workplace Experience! Location: Head Office, CroydonHours: Up to 18 hours per week (Monday, Wednesday and Friday)Salary: Competitive \n Why Superdrug?Passionate about delivering fantastic service and creating a great workplace environment?Our vibrant Head Office, based just moments from East Croydon station, is home to hundreds of colleagues working together to deliver That Superdrug Feeling. We're looking for a friendly, proactive and hands-on individual to join our Office Services team.This is a varied role combining facilities support, porterage, meeting room setup and front-of-house reception cover. We're looking for someone who enjoys being active, takes pride in delivering excellent service and is equally comfortable moving office furniture as they are welcoming visitors to Head Office.Our success comes from our people. We celebrate individuality, encourage collaboration and work together to create a positive experience for our teams and visitors every day.Here's the exciting bit… A day includes: \n As our Workplace & Facilities Assistant, you'll play a vital role in keeping our Head Office running smoothly.No two days are the same, but you'll spend your time:Receiving and distributing deliveries, parcels and postMoving furniture, equipment and office supplies across the buildingSetting up and resetting meeting rooms and event spacesSupporting office moves and workspace reconfigurationsWelcoming visitors, guests and contractors to Head OfficeProviding reception and concierge support during busy periods and holiday coverCreating a positive first impression for everyone who visits SuperdrugConducting routine checks of meeting rooms, kitchens and shared spacesSupporting the Office Services team with day-to-day operational activitiesKey Responsibilities \n Facilities & Workplace SupportReceive, log and distribute incoming deliveries, parcels and courier itemsPrepare and dispatch outgoing mail and packagesMove furniture, office equipment and supplies safely and efficiently throughout the buildingSupport internal office moves and desk relocationsSet up and reset meeting rooms to required layoutsAssist with office events and workplace activities \n Reception & Visitor ExperienceSupport the Concierge and Reception teams when requiredWelcome visitors, guests and contractors in a professional and friendly mannerCreate a positive first impression of SuperdrugRespond confidently to visitor enquiries and direct guests appropriatelyAssist with meeting room bookings and visitor arrivalsDeliver excellent customer service to colleagues and visitors alike \n Facilities SupportConduct routine checks of meeting rooms, kitchens and communal areasReport faults, maintenance issues and workplace hazardsMaintain safe, organised and tidy storage areasSupport the smooth day-to-day running of Head Office facilities \n Health & SafetyFollow all Health & Safety policies and proceduresCarry out manual handling tasks safely and responsiblyHelp maintain a safe working environment for colleagues and visitorsWhat We're Looking ForEssentialPrevious experience in a facilities, porterage, workplace support, logistics, hospitality or customer service roleComfortable working in a physically active role involving regular lifting, carrying, moving and setting up furniture and equipmentAbility to carry out manual handling activities safely throughout the working dayConfident interacting with colleagues, visitors and stakeholders at all levelsExcellent customer service and communication skillsProfessional and approachable mannerStrong organisational and time-management skillsAbility to work independently and as part of a teamBasic IT skills, including Microsoft 365 and email \n DesirableExperience working within a corporate Head Office environmentReception, concierge or front-of-house experienceKnowledge of Health & Safety and manual handling practicesExperience supporting facilities or workplace servicesPersonal QualitiesWe're looking for someone who is:Friendly, welcoming and approachableProfessional and confident when dealing with visitorsReliable and punctualProactive with a hands-on attitudeComfortable in a physically demanding roleHappy working on their feet for much of the dayFlexible and adaptableOrganised with strong attention to detailPassionate about delivering excellent serviceAdditional RequirementsThis role involves regular manual handling, lifting, carrying and moving furniture, deliveries and office equipment.Candidates should be comfortable undertaking the physical requirements of the role, with reasonable adjustments considered where appropriate.Flexibility to support occasional events, workplace changes and busy periods.Willingness to provide reception and visitor support when required.Here's What's In It For You33 days holiday rising to 38 days with length of service (inclusive of bank holidays, pro rata)2 staff discount cards for yourself and a family member or friend30% discount on Superdrug Own Brand products in store and onlineCompany pension schemeBonus opportunityAccess to Stream, giving you access to a percentage of your pay as you earn itUnrivalled Learning and Development programmesEnhanced family-friendly policies and company sick payBeing part of A.S. Watson Group, the world's largest international health and beauty retailerWorking in our modern, collaborative Head Office environment in CroydonCome and Be Part of Something SpecialIf you're someone who enjoys variety, takes pride in delivering great service and wants to play a key role in creating an outstanding workplace experience, we'd love to hear from you.Apply today and become part of the team behind That Superdrug Feeling.For information on how we manage and store your data, please visit our Privacy Policy.

Client Account Manager \n\n • £38,000 + Bonus\n, • Workplace pension scheme\n, • Gym membership\n, • Regular team events and a collaborative company culture\n, • Phone / Laptop provided\n, • Based in Chessington\n, • 28 days annual leave (including bank holidays)\n\n Role Overview \n The client Success Lead is responsible for owning the end-to-end client experience within the business, with a primary focus on retention, growth, and satisfaction. \n You will manage client relationships, identify opportunities to improve performance and revenue, and ensure creators receive consistent, high-quality support. \n Working closely with internal teams, you will act as the voice of clients and play a key role in improving engagement, reducing churn, and driving long-term value. \n Key Responsibilities \n\n • Manage a portfolio of clients, acting as their primary point of contact and building strong, long-term relationships\n, • Lead structured onboarding and offboarding processes, ensuring smooth transitions\n, • Conduct regular check-ins with clients to review performance, goals, challenges, and growth opportunities\n, • Act as the internal voice of clients, ensuring feedback and needs are communicated across relevant teams\n, • Own account retention and proactively identify churn risks before they escalate\n, • Develop and implement retention strategies to improve engagement and lifetime value\n, • Design structured recovery plans for disengaged or dissatisfied accounts\n, • Analyse churn drivers and provide insights and recommendations to leadership\n, • Identify and execute opportunities to grow creator revenue through upselling and cross-selling services\n, • Ensure CRM systems and records are accurately maintained and regularly updated\n, • Align internal delivery teams with expectations, requests, and timelines\n, • Provide structured weekly guidance and ensure performance expectations are tracked\n, • Track, analyse, and report on key performance metrics\n, • Translate data into actionable insights and provide regular reporting to leadership\n, • Manage escalations with urgency, professionalism, and a solutions-focused approach\n, • Coordinate across internal teams to resolve issues efficiently while maintaining strong relationships\n, • Ensure clear and consistent communication during all escalations and resolution processes\n\n Person Specification \n\n • 2+ years’ experience in Customer Success, Account Management,or Talent Management, or similar role\n, • Experience using CRM systems and project management tools\n, • Excellent communication skills with confidence handling complex or challenging conversations\n\n Personal Attributes \n\n • Strong ownership mindset and accountability\n, • Highly organised with excellent prioritisation skills\n, • Calm and effective under pressure\n, • Collaborative and team-oriented approach\n, • Comfortable working in a fast-paced, evolving environment\n\n \n \n Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! \n \n Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. \n \n By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. \n \n Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Job Role: Accounts Assistant \n Reports to: Chief Financial Officer \n Base: Sutton Office (On – site) \n Salary: £45,000 per annum \n Hours: 40 hours per week Monday to Friday 8:00am – 17:00pm \n \n Due to the volume of applicants only shortlisted candidates will be contacted. \n \n MedGen "Medical General" is a healthcare recruitment agency specialised in placing nurses of all grades and specialisms throughout the UK, based in the London borough of Sutton, Greater London SM1. \n We work with private as well as public sector hospitals, prisons, and private clients to manage their highly urgent staffing requirements. Our team have very broad experience within healthcare Staffing, and we use this experience and our cutting-edge systems to deliver only the best nurses to the right roles - often at very short notice. \n Our primary purpose is to provide exceptional care delivered with compassion and kindness. \n \n Job Overview: \n \n The primary function of the Accounts Assistant is to oversee all financial and accounting activities and ensure that our ledgers accurately reflect funds coming in and out of our business. You will be responsible for overseeing the production of accounts up to trial balance and to assist the CFO in the effective management of company finances. \n \n The Accounts Assistant plays a key role in the development and maintenance of financial controls, processes and systems and ensure that these are in line with statutory requirements. \n \n \n Your Role: \n \n This will be a hands on, varied role covering many aspects of our finance function, including: \n \n\n • Managing all day-to-day accounting operations – Supporting the Payroll Manager in processing the weekly payroll, Overseeing Accounts Receivable, Accounts Payable, General Ledger, balance sheet control accounts.\n, • Bank reconciliations\n, • Timely Payroll related HMRC submissions\n, • Reconciliation of IF returns.\n, • Processing VAT returns and payments as well as PAYE payments\n, • Preparing all monthly financial reconciliations.\n, • Managing the NEST pension processing for the group within the monthly deadline.\n, • Ensuring all transactions are recorded, filed, and reported properly.\n, • Making sure reporting meets compliant standards with statutory law and financial regulations.\n, • Documenting business processes and accounting policies to maintain internal controls.\n, • Streamlining and improving all operations and accounting systems.\n, • Assisting with the management of cash flow, debt, and debt collection.\n, • Overseeing the audit process and liaising with external and internal personnel where required.\n, • Helping corelate data for the CFO in presenting reports to board members, senior executives, and board members.\n, • Ensuring that our organisation meets the necessary tax, permit and licencing requirements.\n, • Ensure that all accounting records are appropriately kept and that every reported result complies with accounting standards and legislation.\n\n \n Key skills: \n \n\n • A practical understanding of management accounting principles and techniques\n, • Solid knowledge of standard accountancy and finance best practices\n, • Solid IT skills, including proficiency in the relevant accounting packages.\n, • A strong understanding of tax codes and laws\n, • Strong analytical skills to effectively analyse financial reports.\n, • In-depth knowledge of budgeting and financial forecasting\n, • Knowledge of Sage50 Accounts, Pay and Bill software, Salesforce CRM software and Microsoft software will be considered an advantage, experience with other accounting packages will also be considered.\n\n \n What is expected of you? \n \n \n\n • Professional in their approach to dealing with issues and employees.\n, • Appreciation of confidentiality and discretion\n, • Strong organisational or administrative skills with attention to detail and a methodical approach\n, • Commercial business awareness and a customer-first approach.\n, • Strong numerical aptitude and attention to detail.\n, • Ability to establish and maintain good client relationships, both internally and externally at all levels\n, • Excellent written and verbal communication skills.\n, • The ability to work under pressure and to deadlines.\n, • Good business judgment and a good head for numbers.\n, • Ability to reconcile complex accounts\n, • Competence in Microsoft Office products, (particularly Excel), accounting software programmes\n, • Prior experience with systems including invoice discounting and billing portals.\n\n Objectives: \n\n • Timely submission of accounts payable including tax, Vat, and Paye.\n, • Assist with the Production of management accounts within 14 days.\n, • Maintain accuracy of all input on Sage.\n, • Assist CFO with yearend audit process and oversee account management of MCS.\n, • Work collaboratively with the Payroll and Finance teams to provide training, operational support, and knowledge-sharing, ensuring effective succession planning across the business.\n\n \n Additional Benefits \n \n We know that, to achieve our vision, it is our people who will make the big difference. \n In order to attract the strongest talent, we offer a competitive reward and benefits package. \n \n\n • 20 days annual leave, increasing by 1 day after 2nd & 4th year of service.\n, • Additional day of leave for your birthday\n, • Company pension scheme\n, • Long service awards\n, • Annual Summer & Christmas events\n, • We’re proud to have a range of schemes, which recognise the achievements of our staff and show our appreciation of their contributions. Our Monthly Team Stars of the month and Business Champion awards provide a way for managers to reward and recognise colleagues who go that extra mile.\n\n \n Ongoing Career Development Opportunities \n \n Any Successful candidate can have a long and happy career at MedGen. Once proven as competent at all areas of this role there are opportunities for progression to move into more senior positions within the various departments of the company.

Accounts Payable Supervisor \n Kingston | Hybrid | £40,000 to £45,000 + Benefits \n If you're an experienced Accounts Payable professional looking to take the next step in your leadership career, this could be the opportunity you've been waiting for. \n We're partnering with a growing and well-established business looking for an Accounts Payable Supervisor to lead a small team and oversee the day-to-day running of a busy Accounts Payable function. \n This is a hands-on role where you'll combine leadership with operational responsibility, ensuring invoices are processed accurately, suppliers are paid on time and the team continues to deliver an exceptional service. \n Alongside managing the day-to-day, you'll have the opportunity to improve processes, develop your team and make a genuine impact within a business that continues to invest in its people. \n If you enjoy leading from the front, improving processes and creating an efficient, high-performing team, this could be a fantastic opportunity. \n About This Business \n This is a successful and expanding organisation with an excellent reputation and ambitious growth plans. \n The finance team is collaborative, supportive and continually looking for ways to improve. Employees are encouraged to bring new ideas, challenge existing processes and play an active role in driving efficiencies across the business. \n With continued investment in both people and systems, this is an excellent environment for someone looking to develop their leadership skills whilst building a long-term career. \n The Role! \n As the Accounts Payable Supervisor, you'll take ownership of the Accounts Payable function, ensuring the team delivers a first-class service to both suppliers and the wider business. \n You'll be responsible for: \n\n • Leading, motivating and developing a small Accounts Payable team.\n, • Managing the day-to-day Accounts Payable function to ensure service levels are maintained.\n, • Acting as the first point of escalation for supplier queries and payment issues.\n, • Reviewing payment runs and approving invoices before final authorisation.\n, • Ensuring month-end activities, reconciliations and reporting are completed accurately and on time.\n, • Managing company credit card accounts, reconciliations and associated administration.\n, • Building strong relationships with suppliers and internal stakeholders.\n, • Conducting regular one-to-one meetings, performance reviews and team meetings.\n, • Completing daily bank reconciliations and maintaining accurate financial records.\n, • Identifying opportunities to improve processes, controls and system efficiencies.\n, • Supporting the wider finance team with ad hoc projects and continuous improvement initiatives.\n, • Ensuring robust financial controls are maintained to minimise risk and protect the business.\n\n About You \n You'll be an experienced Accounts Payable professional who enjoys leading people just as much as delivering operational excellence. \n You'll thrive in a fast-paced environment, be highly organised and enjoy improving processes while building strong relationships across the business. \n Whether you're currently an Accounts Payable Supervisor, Accounts Payable Team Leader or an experienced Senior Accounts Payable professional ready to step into leadership, we'd love to hear from you. \n Wish List \n\n • Previous experience leading or supervising an Accounts Payable team.\n, • Strong knowledge of end-to-end Accounts Payable processes.\n, • Experience working within a multi-entity environment.\n, • Excellent communication and stakeholder management skills.\n, • Strong problem-solving ability and exceptional attention to detail.\n, • Good Excel skills, including Pivot Tables and Lookups.\n, • A proactive mindset with a passion for improving processes and supporting others.\n\n Why Join? \n\n • Join a growing business with genuine career progression opportunities.\n, • Lead and develop your own Accounts Payable team.\n, • Play a key role in improving finance processes and controls.\n, • Supportive and collaborative finance environment.\n, • £40,000 to £45,000 plus benefits.\n

The role of Finance Manager in the retail industry involves overseeing financial operations and ensuring compliance with accounting standards. This permanent position offers the opportunity to lead financial strategies and contribute to the success of the accounting and finance department. \n Client Details \n The hiring company is a well-established organisation within the retail industry and based in Croydon, known for its commitment to delivering quality products and services. As a medium-sized business, they provide a professional environment focused on operational excellence and financial growth. \n Description \n\n • Manage the preparation of accurate financial reports and budgets.\n, • Oversee cash flow management and forecasting to ensure financial stability.\n, • Ensure compliance with relevant accounting regulations and standards.\n, • Supervise and mentor the accounting team to enhance productivity.\n, • Collaborate with stakeholders to develop and implement financial strategies.\n, • Monitor key performance indicators and present findings to senior management.\n, • Coordinate internal and external audits as required.\n, • Identify opportunities for cost savings and process improvements.\n\n Profile \n A successful Finance Manager should have: \n\n • Proven experience in financial management within the retail sector.\n, • Strong knowledge of accounting principles and financial regulations.\n, • Exceptional analytical and problem-solving skills.\n, • Proficiency in financial software and tools.\n, • Effective communication and leadership abilities.\n\n Job Offer \n\n • Competitive salary ranging from £55,000 to £60,000 per annum.\n, • Permanent position offering job security and career progression opportunities.\n, • Supportive and professional company culture.\n, • Opportunity to work in the retail industry, contributing to a key department.\n\n If you are ready to take the next step in your career as a Finance Manager, we encourage you to apply today.

Customer Success & Application Support Specialist\n Location: Epsom (office-based) Salary: Up to £45,000, depending on experience Job Type: Full-time, Permanent About Our Client\n Our client is an established software company based in Epsom, known for developing and supporting a leading communication platform used by public sector and commercial organisations across the UK. They're a close-knit, collaborative business where customer experience and product quality genuinely go hand in hand — and they're now looking for an experienced Customer Success & Application Support Specialist to become a key platform expert within their Customer Operations team. The Role\n This is a senior, customer-facing specialist role — not a people management position. You'll act as the go-to expert on the platform, supporting customers and internal colleagues alike, investigating and resolving complex issues, managing escalations, and helping shape ongoing improvements to both the customer experience and the product itself. \n You'll work closely with Customer Success, Account Management, Product, Technical, Development and Support teams to ensure customer issues are understood, progressed and resolved effectively. Key Responsibilities\n\n • Act as a customer-facing expert on the company's software platform\n, • Support and oversee complex customer conversations, ensuring responses are clear, accurate and professional\n, • Investigate platform issues, identify likely causes, and recommend practical solutions or workarounds\n, • Escalate bugs, technical issues and complex cases to the appropriate internal team with clear supporting information\n, • Track escalated issues and help ensure updates are provided in line with agreed SLAs\n, • Review customer feedback and identify where it relates to training, support, bugs, product limitations or enhancement opportunities\n, • Propose improvements based on recurring customer issues and feedback\n, • Support customer admins with more complex platform, account, user and deliverability queries\n, • Help maintain and improve internal support processes, knowledge articles and guidance materials\n, • Share platform knowledge across Customer Success, Account Management and Support teams\nWhat We're Looking For\n\n, • Strong experience in customer success, application support, SaaS support or technical customer support\n, • A proven track record supporting customers using a complex software platform\n, • Excellent written and verbal communication skills, with the ability to explain technical issues clearly\n, • Strong analytical and problem-solving skills, with good judgement on whether an issue is a support query, bug, enhancement request or training need\n, • Experience managing customer expectations and handling escalated or sensitive issues\n, • Strong attention to detail and the ability to document issues clearly\n, • Confidence working across customer-facing, technical and product teams\n\n Desirable: \n\n • Experience with SaaS platforms, email marketing platforms, CRM systems, Intercom (or similar support tools), or email deliverability\nPersonal Qualities\n\n, • Customer-focused and solutions-driven\n, • Calm, professional and confident when handling complex queries\n, • Proactive and comfortable taking ownership\n, • Analytical, organised and detail-oriented\n, • Collaborative, with the ability to influence without formal authority\nWorking Pattern\n\n, • Office-based, Epsom\n, • Monday to Friday, 9:00am – 6:00pm, with a one-hour unpaid lunch break\n\n Why Apply?\n This is a great opportunity to become a genuine platform expert within an established, product-led company — working closely with customers and internal teams to shape both the customer experience and the future of the product. \n Interested? Apply today to find out more about this exciting opportunity.

Marketing & Brand Content Executive \n Salary: £35,000–£40,000 DOE \n Location: Epsom, Surrey \n Hours: 9am–5pm, Monday–Friday \n Free Car parking \n 20 days holiday + bank holidays \n \n About the Company \n We are a growing UK-based business with an established portfolio of products and a strong network of retail and distribution partners across the UK and international markets. \n As we continue to invest in new products and strengthen our brand presence, we're looking for a creative and commercially minded Marketing & Brand Content Executive to help shape how our brands are presented across multiple channels. \n This is an opportunity to play a key role in developing engaging marketing campaigns, supporting product launches and creating content that strengthens brand awareness and supports business growth. \n Why Join Us? \n This is an opportunity to join a growing business where you'll have the freedom to influence marketing activity, contribute to exciting product launches and help shape the future direction of established brands. \n If you're looking for a varied role where you can make a genuine impact, we'd love to hear from you. \n The Role \n This role is about much more than managing social media. Working closely with Product Management, Sales and other internal teams, you'll help develop and deliver marketing campaigns, create engaging content and ensure a consistent brand message across all customer touchpoints. You'll take ownership of projects from concept through to delivery, collaborating with both internal stakeholders and external creative partners where required to produce high-quality marketing materials. \n Key Responsibilities \n Your responsibilities will include: \n\n • Planning and managing social media channels.\n, • Creating engaging content across digital platforms.\n, • Designing marketing assets including website banners, digital graphics and promotional materials.\n, • Supporting new product launches with coordinated marketing campaigns.\n, • Producing email marketing campaigns using Mailchimp or similar platforms.\n, • Providing marketing support to internal sales teams and external partners.\n, • Creating marketing assets for online marketplaces and digital sales channels.\n, • Coordinating with photographers, videographers, designers and other suppliers to deliver marketing content.\n, • Supporting the ongoing development of the company's brands and marketing strategy.\n\n As the Role Develops \n As the marketing function continues to grow, you'll have opportunities to become involved in: \n\n • Creating content at customer events and exhibitions.\n, • Working with brand ambassadors, influencers and content creators.\n, • Producing website content and blogs.\n, • Supporting trade shows and industry events.\n, • Developing integrated campaigns for new product launches.\n, • Contributing to international marketing initiatives.\n\n About You \n We're looking for someone who combines creativity with commercial awareness and enjoys taking ownership of their work. \n The ideal candidate will: \n\n • Be proactive and self-motivated.\n, • Be organised and able to manage multiple projects simultaneously.\n, • Have excellent communication and relationship-building skills.\n, • Work confidently both independently and as part of a collaborative team.\n, • Be keen to learn about products, customers and markets.\n, • Take a practical, solutions-focused approach to their work.\n\n Skills & Experience \n The successful candidate will have experience in: \n\n • Social media planning and management.\n, • Developing and delivering marketing campaigns.\n, • Creating engaging written and visual content.\n, • Brand storytelling and campaign planning.\n, • Managing multiple projects and deadlines.\n, • Working with internal stakeholders and external suppliers.\n, • Graphic design using Adobe Creative Suite or equivalent software.\n, • Email marketing platforms such as Mailchimp or similar.\n, • Excellent written and verbal communication skills.\n\n Experience in photography, videography or video editing would be advantageous but is not essential. \n Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Job Title: Revenues Officer \n Location: Local authority based in Croydon \n Hourly rate: £20.38 PAYE / £27.03 Umbrella \n Contract Length: 3-month contract (possibility of extension) \n Working Pattern: Full Time, Monday - Friday, 36 hours \n ASAP Start \n About the Role \n We are looking for a proactive, customer-focused Revenues Officer to join our Revenues team and help deliver an exceptional service to residents, businesses, and key stakeholders. You will play a vital role in ensuring the accurate administration, collection, and recovery of Council Tax and Business Rates, supporting the Council's wider commitment to excellent financial stewardship and outstanding customer service. \n This is an exciting opportunity for someone who thrives in a busy environment, enjoys problem solving, and is passionate about delivering high-quality public services. \n \n Key Responsibilities \n As a Revenues Officer, you will: \n\n • Manage customer enquiries across multiple channels, including telephone, online, and face-to-face appointments.\n, • Process and maintain accurate Council Tax and Business Rates records, ensuring all updates comply with relevant legislation and council policy.\n, • Set up new accounts, apply reductions, exemptions, discounts, and reliefs, and action refunds where appropriate.\n, • Negotiate and agree payment arrangements with customers, including post-summons cases.\n, • Support court hearings by interviewing customers, making informed decisions, and preparing documentation.\n, • Implement recovery action to maximise revenue for the Council.\n, • Liaise with internal teams and external partners such as the Valuation Office, DWP, solicitors, voluntary groups, and more.\n, • Use key systems (Northgate, Iclipse, CRM, tracing tools etc.) to update records and investigate customer circumstances.\n, • Contribute to service improvement, team meetings, and cross-departmental projects.\n\n \n About You \n We're looking for someone who: \n\n • Has excellent verbal and written communication skills.\n, • Is comfortable interpreting complex legislation and applying it accurately.\n, • Can manage their own workload and meet deadlines in a fast-paced environment.\n, • Demonstrates strong numerical ability and attention to detail.\n, • Is IT-literate and confident using multiple systems.\n, • Works well both independently and as part of a team.\n, • Brings a customer-centric attitude with a commitment to equality, diversity and inclusion.\n\n Experience in revenues, collections, local taxation, or recovery work is highly desirable, with opportunities for skilled candidates to undertake more advanced responsibilities. \n \n Why Join Us? \n\n • Play a key role in supporting vital public services within the community.\n, • Work in a collaborative environment with opportunities for training, development, and progression.\n, • Contribute to service improvements and help shape customer experience.\n, • Be part of an organisation committed to diversity, sustainability, and staff wellbeing.\n\n \n \n \n \n \n \n \n \n \n \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Location: Sutton, SurreyFull-Time | 37.5 Hours per Week (Monday-Friday) | hybrid workingSalary: Competitive + Excellent Benefits \n Adecco Recruitment is delighted to be recruiting for a Customer Service Representative on behalf of a leading global organisation. This is a fantastic opportunity to join a successful and growing business where customer experience, teamwork, and professional development are at the heart of everything they do. \n If you are an organised, customer-focused professional who enjoys problem-solving, building relationships, and delivering exceptional service, we'd love to hear from you. \n About the Role \n As a Customer Service Representative, you will play a key role in providing outstanding support to customers, suppliers, and internal teams. Acting as the first point of contact, you will ensure queries are handled efficiently, orders are processed accurately, and strong working relationships are maintained. \n This is a busy and varied role where no two days are the same. You'll be responsible for ensuring a seamless customer experience while supporting the wider business through effective communication, organisation, and attention to detail. \n Key Responsibilities \n Customer Support \n\n • Act as the first point of contact for customer enquiries via phone and email.\n, • Process customer orders accurately using internal systems.\n, • Provide updates on deliveries, stock availability, and order progress.\n, • Resolve customer queries and complaints professionally and efficiently.\n, • Build and maintain strong relationships with customers and colleagues.\n, • Deliver a high standard of customer care at all times.\n\n Order & Supply Coordination \n\n • Coordinate supplier and purchase orders where required.\n, • Liaise with suppliers, warehouses, and logistics partners to ensure smooth order fulfilment.\n, • Monitor stock levels and support inventory management processes.\n, • Investigate and resolve issues such as delays, damages, or discrepancies.\n, • Maintain accurate records and ensure internal systems are kept up to date.\n\n Team & Process Support \n\n • Work collaboratively with colleagues across different departments.\n, • Support continuous improvement by identifying opportunities to enhance processes and customer experience.\n, • Manage workloads effectively and prioritise tasks in a fast-paced environment.\n, • Provide general administrative support as required.\n\n About You \n We're looking for someone who thrives in a customer-focused environment and enjoys delivering solutions. \n You'll Have: \n Excellent verbal and written communication skills \n Previous experience in a customer service, administration, or order-processing role \n Strong organisational skills and the ability to manage multiple priorities \n A positive, proactive, and solutions-focused attitude \n Confidence working with numbers and maintaining accurate records \n Good IT skills, including Microsoft Office applications such as Word and Excel \n The ability to remain calm and professional when handling customer queries and resolving issues \n A strong team-player mindset with a willingness to support colleagues \n Desirable: \n\n • Experience using ERP or CRM systems\n, • Previous experience within a supply chain, logistics, distribution, or manufacturing environment\n, • GCSE Maths and English (or equivalent)\n\n What's in it for You? \n In return, you'll enjoy an excellent benefits package, including: \n\n • Generous discretionary annual bonus scheme\n, • 25 days holiday plus bank holidays\n, • Additional leave for birthday, moving home, and marriage/civil partnership\n, • Competitive pension scheme\n, • Life assurance and income protection cover\n, • Hybrid working opportunities (up to 2 days from home)\n, • Cycle to Work scheme\n, • Annual health checks and seasonal flu vaccinations\n, • Employee Assistance Programme including:\n \n, • Virtual GP access\n, • Physiotherapy services\n, • Mental health support and counselling\n \n, • Discounted gym membership\n, • Retail discounts\n, • Complimentary refreshments, fresh fruit, tea, coffee, and soft drinks\n, • Onsite wellbeing initiatives including yoga and physiotherapy\n, • Regular team and company social events\n\n Apply Today \n If you're passionate about delivering excellent customer service and are looking to build a rewarding career within a supportive and professional environment, we'd love to hear from you. \n Apply now with Adecco Recruitment to take the next step in your customer service career. \n \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Sales/Supply Service Representative Hours: 37.5 per week (Mon-Fri)Salary: Competitive \n We are looking for a Sales/Supply Service Representative (SSR) to join a fast-paced, customer-focused team. This is a key role acting as the first point of contact for customers and suppliers, supporting either the sales or purchasing side of the business (or sometimes both). \n Key Responsibilities \n Sales-Side: \n\n • Act as the first point of contact for customers regarding orders\n, • Receive orders via email/phone and process them in the system\n, • Handle queries about pricing, delivery, and order status\n, • Maintain positive relationships with customers and colleagues\n, • Resolve complaints efficiently, including damaged or delayed deliveries\n, • Keep systems and colleagues updated with relevant information\n, • Collaborate with team members and support overall team goals\n, • Undertake any other ad hoc tasks as required\n\n Purchasing-Side: \n\n • Place supplier purchase orders in the system according to customer/supplier needs and stock levels\n, • Resolve queries related to purchase orders, delivery delays, and stock discrepancies\n, • Maintain stock levels following company policies\n, • Work closely with third-party warehouses and logistics providers to address issues\n, • Build strong relationships with suppliers and colleagues\n, • Record and resolve purchase-related complaints to improve processes\n, • Collaborate effectively with the team and support overall operations\n, • Undertake any other ad hoc tasks as required\n\n Ideal Candidate \n\n • Excellent communication skills, both verbal and written\n, • Resilient, able to multitask, and work under pressure\n, • Solutions-focused and resourceful, able to problem-solve independently\n, • Proactive, with a can-do attitude and willing to support the team\n, • Team player, collaborative and supportive of colleagues\n, • Numerate and comfortable working with numbers, spreadsheets, and reports\n, • Good IT skills, especially Microsoft Word and Excel; training will be provided on internal systems\n, • Administration experience is advantageous but not essential\n, • Minimum GCSE (or equivalent) Maths and English grade C or higher\n\n \n This is an exciting opportunity to join a fast-paced, supportive environment where you can develop your skills, build strong professional relationships, and contribute to a team that values excellence, collaboration, and personal growth. \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Commercial Executive \n\n • Annual Salary: To be discussed\n, • Location: Kingston\n, • Job Type: Full-time\n\n We are seeking a Charter Executive to drive the growth of our clients services. This role is crucial for proactive business development, client engagement, and revenue generation. The ideal candidate will have a strong background in aviation logistics, exceptional communication skills, and a results-oriented mindset. \n Day-to-day of the role: \n\n • Identify, target, and convert new business opportunities within the cargo charter market.\n, • Conduct regular in-person visits to clients, freight forwarders, and brokers to build relationships and uncover needs.\n, • Achieve and exceed business development KPIs, including qualified leads, meetings, proposals submitted, and deals closed.\n, • Manage incoming charter enquiries, prepare competitive quotations, and support contract negotiation.\n, • Collaborate with the Charter Team to implement strategic sales initiatives and grow market share.\n, • Maintain an up-to-date understanding of aircraft availability, pricing structures, and competitor activity.\n, • Act as a trusted advisor to clients, ensuring professional and timely communication.\n, • Build and maintain strong relationships to encourage repeat business and referrals.\n, • Represent the company in client meetings, industry events, and business forums.\n, • Log all business development activities, client interactions, and sales pipeline updates in Salesforce CRM.\n, • Prepare and present regular sales reports and performance insights to the Head of Charter.\n, • Use Salesforce to track deal progress, forecast opportunities, and analyse sales performance trends.\n, • Coordinate with internal operations for the smooth transition of confirmed charters.\n, • Ensure client handovers are clear and documentation is accurately prepared.\n, • Provide support on key operational points when required but focus primarily on commercial delivery.\n, • Maintain accurate sales records, contracts, and correspondence in line with internal and regulatory requirements.\n, • Ensure compliance with aviation, contractual, and ethical standards in all client dealings.\n\n Required Skills & Qualifications \n\n • 1-2 years’ experience in air cargo charter, freight forwarding, or a commercial logistics/sales role.\n, • Proven experience in business development and client acquisition, preferably within the aviation or logistics sectors.\n, • Familiarity with Salesforce or other CRM systems for sales tracking and reporting.\n, • Knowledge of aircraft types and charter operations (widebody experience is a plus).\n, • Strong presentation, negotiation, and relationship-building skills.\n, • Ability to manage multiple leads and travel frequently for client visits.\n\n Values & Behaviours \n\n • Sales-Focused: Driven to achieve and exceed business targets.\n, • Customer-Oriented: Committed to delivering value and long-term client satisfaction.\n, • Accountable: Takes ownership of actions, reporting, and follow-through.\n, • Proactive: Continuously seeks new commercial opportunities.\n, • Collaborative: Works well within a team and shares knowledge freely.\n, • Professional: Represents the company with integrity and enthusiasm.\n, • Data-Literate: Comfortable using CRM tools and interpreting sales metrics.\n\n To apply for this Charter Executive position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

Ready to take the next step in your digital marketing career? \n Do you enjoy building strong client relationships, analysing marketing performance and helping businesses grow? \n Are you looking for a role where you'll have real responsibility, genuine career progression and the opportunity to work alongside one of the UK's most award-winning digital marketing agencies? \n If so, we'd love to hear from you. \n About Iconic Digital \n At Iconic Digital, we're passionate about delivering exceptional results for our clients through intelligent digital marketing strategies. We're looking for an ambitious Digital Marketing Account Manager to join our growing Client Services team and become a trusted adviser to a portfolio of exciting businesses across a wide range of sectors. \n This is an excellent opportunity for someone with agency or in-house marketing experience who is ready to accelerate their career in a fast-paced, entrepreneurial environment. \n Iconic Digital is an award-winning digital marketing agency helping businesses across the UK increase enquiries, generate leads and grow through data-driven marketing. \n Our team combines strategic thinking with technical expertise across SEO, Paid Advertising, Email Marketing, Social Media, Content Marketing and AI-powered marketing solutions. \n Innovation sits at the heart of everything we do. We invest heavily in our people, provide ongoing AI training and encourage every member of the team to bring fresh ideas that improve the way we work. \n We're also proud to donate 30% of our profits to charitable causes, ensuring our success creates a positive impact beyond the businesses we serve. \n The Role \n Reporting to the Client Services Manager, you'll take ownership of a portfolio of client accounts, becoming their trusted marketing partner. \n Working closely with our specialist delivery teams, you'll ensure campaigns are delivered on time, perform against agreed objectives and consistently exceed client expectations. \n You'll lead client meetings, interpret campaign performance, identify opportunities for improvement and help clients understand how digital marketing contributes to their commercial success. \n No two days are the same, making this the perfect role for someone who enjoys variety, responsibility and working with ambitious businesses. \n What You'll Be Doing \n\n • Managing a portfolio of digital marketing clients.\n, • Building strong, long-term client relationships.\n, • Leading monthly strategy and performance review meetings.\n, • Producing insightful marketing reports and presenting campaign results.\n, • Analysing campaign data and recommending strategic improvements.\n, • Coordinating the delivery of SEO, Paid Advertising, Email Marketing, Social Media and Content Marketing campaigns.\n, • Preparing detailed briefs for internal delivery teams.\n, • Monitoring campaign budgets and commercial performance.\n, • Identifying opportunities to improve campaign performance and client growth.\n, • Working collaboratively with SEO, PPC, Content and Technical specialists.\n, • Delivering exceptional levels of customer service.\n, • Supporting client retention through outstanding account management.\n\n What We're Looking For \n We're looking for someone who enjoys working with people just as much as they enjoy working with data. \n You'll be commercially aware, naturally organised and confident communicating with clients at all levels. \n You'll thrive in a fast-moving agency environment and genuinely enjoy helping businesses succeed. \n Essential Skills \n\n • Previous experience within a digital marketing agency or marketing environment.\n, • Excellent communication and presentation skills.\n, • Strong analytical mindset.\n, • Outstanding organisational skills.\n, • Ability to manage multiple projects simultaneously.\n, • Professional, proactive and positive attitude.\n, • Commercial awareness.\n, • Excellent written English.\n\n Desirable Experience \n\n • SEO.\n, • Google Ads or Paid Media.\n, • Email Marketing.\n, • Google Analytics (GA4).\n, • Google Search Console.\n, • SEMrush or similar SEO platforms.\n, • CRM systems.\n\n Don't worry if you haven't worked across every marketing channel. We're looking for ambitious people with the right attitude and a willingness to learn. \n What You'll Receive \n\n • Competitive salary of £30,000-£35,000 depending on experience.\n, • Performance bonus scheme.\n, • Hybrid working with two office days per week.\n, • Twenty days' holiday plus bank holidays.\n, • Your birthday off every year.\n, • Company pension scheme.\n, • Ongoing AI and digital marketing training.\n, • Structured career development.\n, • Regular team socials.\n, • Dynamic and supportive working environment.\n, • The opportunity to work with an award-winning agency that genuinely invests in its people.\n\n Career Progression \n We're passionate about developing talent. \n This role offers a clear career pathway to leadership roles within the company. \n Progression is based on performance, leadership and your commitment to continuous development. \n Think You're the Right Fit? \n If you're looking for a role where you can develop your career, work with exciting clients and become part of an ambitious, award-winning team, we'd love to hear from you. \n To apply, please attach your CV to the link provided. \n Applications should be made using the link provided. \n We look forward to meeting you.

Personal Assistant & Office Manager \n Location: Surbiton with on-site parking \n Hours: 9am to 5.30pm, Full Time, 1 day working from home once trained \n Salary: £40,000 - £50,000 plus generous benefits package including flexible working options, opportunities for professional development to enhance your skills, access to wellness classes like HIIT and yoga, regular social events, a supportive team culture that values collaboration and growth and much more!! \n Are you an organised superstar ready to elevate the productivity of this spectacular senior leadership team? My client, a dynamic and people-focused organisation in the Service Industry, is on the lookout for a skilled Personal Assistant & Office Manager. If you thrive in a fast-paced environment and have a proactive mindset, this could be the perfect role for you! \n This rare dual-position role combines 70% PA responsibilities and 30% Office Management. You'll be the backbone of the office, ensuring everything runs smoothly while supporting senior leadership in their daily tasks. \n Key Responsibilities: \n Personal Assistant Duties (70%) \n\n • Manage complex diaries and prioritise schedules effectively.\n, • Oversee inbox management, ensuring prompt responses and escalations.\n, • Facilitate travel arrangements for the leadership team, both UK and international.\n, • Serve as a gatekeeper, managing access to senior leaders.\n, • Handle expense claims and track spending efficiently.\n, • Coordinate onboarding for new team members, ensuring a smooth transition.\n, • Organise internal wellbeing sessions and team-building activities.\n, • Arrange client gifts and corporate events.\n, • Assist with various personal and business tasks as needed.\n\n \n Office Management Duties (30%) \n\n • Maintain a clean, safe, and organised office environment.\n, • Manage relationships with suppliers (utilities, maintenance, etc.).\n, • Coordinate office maintenance and compliance checks.\n, • Oversee office supplies and communal areas.\n, • Act as the first point of contact for team wellbeing.\n, • Handle logistics such as parking and cleaning services.\n\n \n What We're Looking For: \n Essential Skills: \n\n • Proven experience as a Personal Assistant supporting multiple senior leaders.\n, • Strong organisational skills with the ability to manage multiple priorities.\n, • Excellent written and verbal communication abilities.\n, • High level of discretion and professionalism.\n, • Proactive, solutions-focused approach.\n, • Strong Microsoft 365 skills (Outlook, Teams, Word, Excel, PowerPoint).\n, • An approachable, people-focused manner.\n\n Desirable Skills: \n\n • Experience in office management or facilities\n, • Background in a fast-paced SME or professional services environment.\n\n \n Why Join? We believe in nurturing talent and promoting a supportive workplace. \n Here are some perks you can look forward to: \n\n • Flexible working options to help you balance work and life.\n, • Opportunities for professional development to enhance your skills.\n, • Access to wellness classes like HIIT and yoga to keep you active.\n, • Regular social events to foster team spirit.\n, • A supportive team culture that values collaboration and growth.\n\n \n Ready to Apply? If you're excited about the opportunity to make a real impact in a growing organisation, we'd love to hear from you! \n \n Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Accounts Payable Manager \n Kingston | Hybrid | £40,000 to £50,000 + Benefits \n If you're an experienced Accounts Payable professional looking to take the next step in your leadership career, this could be the opportunity you've been waiting for. \n We're partnering with a growing and well-established business looking for an Accounts Payable Manager to lead a small team and oversee the day-to-day running of a busy Accounts Payable function. \n This is a hands-on role where you'll combine leadership with operational responsibility, ensuring invoices are processed accurately, suppliers are paid on time and the team continues to deliver an exceptional service. \n Alongside managing the day-to-day, you'll have the opportunity to improve processes, develop your team and make a genuine impact within a business that continues to invest in its people. \n If you enjoy leading from the front, improving processes and creating an efficient, high-performing team, this could be a fantastic opportunity. \n About This Business \n This is a successful and expanding organisation with an excellent reputation and ambitious growth plans. \n The finance team is collaborative, supportive and continually looking for ways to improve. Employees are encouraged to bring new ideas, challenge existing processes and play an active role in driving efficiencies across the business. \n With continued investment in both people and systems, this is an excellent environment for someone looking to develop their leadership skills whilst building a long-term career. \n The Role! \n As the Accounts Payable Manager, you'll take ownership of the Accounts Payable function, ensuring the team delivers a first-class service to both suppliers and the wider business. \n You'll be responsible for: \n\n • Leading, motivating and developing a small Accounts Payable team.\n, • Managing the day-to-day Accounts Payable function to ensure service levels are maintained.\n, • Acting as the first point of escalation for supplier queries and payment issues.\n, • Reviewing payment runs and approving invoices before final authorisation.\n, • Ensuring month-end activities, reconciliations and reporting are completed accurately and on time.\n, • Managing company credit card accounts, reconciliations and associated administration.\n, • Building strong relationships with suppliers and internal stakeholders.\n, • Conducting regular one-to-one meetings, performance reviews and team meetings.\n, • Completing daily bank reconciliations and maintaining accurate financial records.\n, • Identifying opportunities to improve processes, controls and system efficiencies.\n, • Supporting the wider finance team with ad hoc projects and continuous improvement initiatives.\n, • Ensuring robust financial controls are maintained to minimise risk and protect the business.\n\n About You \n You'll be an experienced Accounts Payable professional who enjoys leading people just as much as delivering operational excellence. \n You'll thrive in a fast-paced environment, be highly organised and enjoy improving processes while building strong relationships across the business. \n Whether you're currently an Accounts Payable Supervisor, Accounts Payable Team Leader or an experienced Senior Accounts Payable professional ready to step into leadership, we'd love to hear from you. \n Wish List \n\n • Previous experience leading or supervising an Accounts Payable team.\n, • Strong knowledge of end-to-end Accounts Payable processes.\n, • Experience working within a multi-entity environment.\n, • Excellent communication and stakeholder management skills.\n, • Strong problem-solving ability and exceptional attention to detail.\n, • Good Excel skills, including Pivot Tables and Lookups.\n, • A proactive mindset with a passion for improving processes and supporting others.\n\n Why Join? \n\n • Join a growing business with genuine career progression opportunities.\n, • Lead and develop your own Accounts Payable team.\n, • Play a key role in improving finance processes and controls.\n, • Supportive and collaborative finance environment.\n, • £40,000 to £50,000 plus benefits.\n

Location: Hook Area \n Salary: £28,000 - £31,000 + Bonus + Excellent Benefits \n The Opportunity \n An exciting opportunity has arisen for a highly organised and detail-oriented Service Sales Administrator to join a successful and growing technical services organisation. \n Working closely with sales, operations and customer service teams, you will play a pivotal role in supporting the sales process, managing administration activities and ensuring customer information, contracts and service records are maintained accurately. \n This is a fast-paced role suited to someone who enjoys multitasking, working to deadlines and being a key part of a collaborative team environment. \n Key Responsibilities \n\n • Process and manage customer orders and service-related documentation.\n, • Support sales teams with quotations, contract administration and customer enquiries.\n, • Maintain accurate records within internal systems and databases.\n, • Produce regular reports and management information.\n, • Monitor incoming enquiries and allocate work accordingly.\n, • Ensure service agreements, customer records and documentation are accurate and up to date.\n, • Liaise with internal departments to coordinate customer requirements and service delivery.\n, • Assist with invoicing, order acknowledgements and general administration activities.\n, • Support reporting requirements through spreadsheet management and data validation.\n, • Provide general administrative support across the department where required.\n\n About You \n We are keen to speak with candidates who have experience in one or more of the following: \n\n • Sales Administration\n, • Service Administration\n, • Contract Administration\n, • Sales Support\n, • Service Coordination\n, • Customer Service Administration\n\n You will ideally possess: \n\n • Strong organisational and time-management skills.\n, • Excellent attention to detail and accuracy.\n, • The ability to manage multiple priorities within a busy environment.\n, • Strong communication skills and a customer-focused approach.\n, • Confidence using CRM systems and Microsoft Office applications.\n, • Excel experience, including working with data and reports.\n, • A proactive and team-focused attitude.\n\n What's On Offer \n\n • Hybrid working\n, • Annual bonus scheme\n, • Generous holiday entitlement\n, • Enhanced pension contribution\n, • Private healthcare\n, • Life assurance\n, • Flexible working arrangements\n, • Ongoing training and development\n, • Friendly and supportive team culture\n\n

Warehouse Operative / AdministratorCroydon (CR0)£12.92 per hour5 out of 7 days per week - (rotating weekly shift patterns) - 05.30AM-2.30PM / 1PM-10PM Temporary ongoing with the potential to become permanent after 12 successful weeksImmediate start available for the right candidate We are currently recruiting for a Warehouse Operative / Administrator to join a busy logistics operation in Croydon. This is a predominantly office-based position, supporting the day-to-day coordination of deliveries, route planning and administrative tasks. However, you will also be expected to assist with warehouse operations during busy periods to ensure the smooth running of the station. This role is ideal for someone with experience in logistics administration, warehouse operations or transport planning who enjoys working in a fast-paced environment.Key Responsibilities\n\n • Coordinating daily delivery operations and supporting drivers\n, • Monitoring deliveries and updating internal systems\n, • Assisting with route planning and resolving delivery issues\n, • Maintaining accurate records, spreadsheets and operational reports\n, • Handling customer and driver queries professionally\n, • Liaising with the warehouse and transport teams to ensure deliveries run efficiently\n, • Supporting warehouse operations when required, including parcel sorting and operational tasks during peak periods\nEssential Requirements\n\n, • Previous experience in a warehouse administration, transport administration, logistics or warehouse operative role\n, • Good working knowledge of Microsoft Office, particularly Excel\n, • Previous route planning experience is highly desirable\n, • Good geographical knowledge of South London\n, • Excellent organisational and communication skills\n, • Strong attention to detail and the ability to work under pressure\n, • Flexible approach to working different shifts and days as required, including rotating shift patterns\n, • Willingness to support warehouse operations when needed\nIf you're looking for a varied logistics role with long-term career opportunities, we'd love to hear from you.Please apply today or contact ACS Staffing Solutions on for more information.Please note: Shortlisted candidates will be required to attend an on-site interview as part of the recruitment process.

Excellent Front-of-House Opportunity! Premium Residential Development! IMMEDIATE HIRE AVAILABLE! \n\n • Are you... an experienced Concierge with a passion for delivering exceptional resident experiences?\n, • Do you… enjoy being the face of a high-end residential development and take pride in creating a welcoming environment?\n\n ... If so... Read on and apply today!... \n Whether you're an experienced Concierge looking for your next challenge or at the start of your Concierge career and wanting to step into a premium residential setting - We want to hear from you! \n Overview \n An exciting and modern residential development in Croydon is looking to appoint a professional and personable Concierge to join their on-site team. This is a key front-facing role, acting as the first point of contact for residents, visitors, and contractors, ensuring a smooth and welcoming experience at all times. \n You will work closely alongside the Building and Facilities Management teams, supporting the day-to-day operations of the development while delivering a high standard of customer service. \n This is a full-time, office-based/front-of-house role, working across a structured shift pattern. \n Salary is dependent on experience. \n Duties \n\n • Act as the main point of contact for residents, visitors and contractors, delivering a professional and welcoming front-of-house service\n, • Manage enquiries, requests and issues efficiently, ensuring a high level of customer satisfaction\n, • Coordinate with the Building Manager and Facilities team to report and follow up on maintenance issues\n, • Oversee parcel and key management, ensuring secure handling and accurate record keeping\n, • Monitor access to the building, maintaining security procedures and visitor logs\n, • Support the smooth running of the development through proactive communication with residents and internal teams\n, • Assist with contractor access and ensure all works are appropriately scheduled and logged\n, • Maintain cleanliness and presentation standards within communal areas (reporting issues where necessary)\n, • Handle administrative tasks including logging requests, updating systems and maintaining records\n\n What we're looking for \n A successful candidate will have strong experience as a residential concierge and be able to commute to Croydon on a full-time basis. \n Do you know anyone that could be interested in this position? \n Apply TODAY to be considered immediately! \n RSVP - Danny Smith at Recruitment Solutions \n [If you’re seeing this ad, the position is still open - but likely not for long, so be quick!]

Do you enjoy hands on work within construction or haulage or any aggregate / ready-mix concrete environment Comfortable logging information on a computer system and working to timeframes \n If so, an exciting opportunity has become available for a Concrete Batcher to join a well-established and growing organisation within the construction materials sector. This is a hands-on role where you'll play a vital part in ensuring high-quality ready-mix concrete is produced safely, efficiently, and delivered on time. \n As a Concrete Batcher, you'll be responsible hands on coordinating orders, maintaining stock levels, planning vehicle dispatch and delivering excellent customer service. \n This is an ideal opportunity for a proactive individual who enjoys working in a fast-paced environment and takes pride in maintaining high operational standards. \n Full training will be given and a full driving license will be required. \n Key Responsibilities \n\n • Following work orders, batch and dispatch ready-mix concrete safely and efficiently\n, • Monitor material stock levels and arrange replenishment when required\n, • Carry out routine daily inspections, maintenance checks and housekeeping\n, • Process customer orders and maintain accurate records using company systems\n, • Liaise with internal teams to coordinate deliveries and material movements\n, • Maintain compliance with BSI standards and company procedures\n\n Skills & Experience \n\n • Experience within a construction or haulage or any aggregate / ready-mix concrete environment\n, • Knowledge of ready-mix concrete, aggregates and bulk haulage\n, • Strong communication and customer service skills\n, • IT literate with Microsoft Office and the ability to learn systems\n, • Well organised with excellent attention to detail\n, • Able to work under pressure and prioritise workloads effectively\n\n Pay / Working Hours \n\n • £14 - £17 per hour depending on experience\n, • From 6am starts until job finished – time and a half paid over 45 hours\n, • Every other Saturday working required – more overtime available too!\n\n Benefits \n\n • Workplace pension scheme\n, • Life assurance (2x salary)\n, • Health cash plan\n, • 20 days holiday plus bank holidays\n, • Company social events\n, • Ongoing training and career development\n, • Supportive, family-run working environment\n

We are currently seeking a Finance Assistant to join a well-established and growing organisation. This is an excellent opportunity for someone looking to develop a career in finance within a dynamic and supportive environment. \n Working closely with the Finance Manager and wider finance team, you will support a range of day-to-day accounting and administrative functions, gaining valuable hands-on experience. \n Key Responsibilities \n\n • Assist with general finance administration, including filing and record keeping\n, • Support reconciliations and financial reporting processes\n, • Accurately record financial transactions using internal systems and Sage\n, • Provide support across both sales ledger and purchase ledger activities\n, • Communicate effectively with suppliers and internal stakeholders\n, • Handle incoming calls and respond to queries professionally\n, • Carry out ad hoc administrative duties as required\n\n Requirements: \n\n • Strong numerical and analytical skills\n, • Excellent attention to detail and accuracy\n, • Ability to prioritise workload and meet deadlines\n, • Good communication skills, both written and verbal\n, • Proactive and willing to learn new systems quickly\n, • Competent in Microsoft Excel, Word, and Outlook\n, • Previous experience using Sage is advantageous but not essential\n\n

Customer Service & Order Processing Executive – Dental Supplies \n Location: Croydon, Surrey (Office Based)Salary: Up to £30,000 + Up to 20% KPI Bonus \n Hours: Monday to Friday, 8:00am – 5:00pm (flexibility available where required) \n \n Are you someone who takes pride in delivering exceptional customer service while keeping processes accurate and efficient? Do you enjoy being the person customers rely on to solve problems, coordinate deliveries, and make their experience seamless? \n If this sounds like you, a leading supplier within the specialist healthcare sector is looking for a Customer Service & Order Processing Executive to join their growing team. \n About the Company\n Our client is a well-established and highly respected business serving a specialist healthcare market across the UK. With a collaborative, people-first culture and a strong reputation for reliability, they combine the agility of a close-knit team with ambitious plans for future growth. Employees are valued for their contribution, supported in their development, and encouraged to build long-term careers within the business. \n What’s the role about?\n As a Customer Service & Order Processing Executive, you'll play a vital role in ensuring customers receive a first-class experience from order placement through to delivery. \n Key responsibilities: \n\n • Process customer orders received via telephone, email, website, CRM systems, and other communication channels.\n, • Manage customer enquiries relating to orders, product availability, deliveries, and account information.\n, • Ensure order accuracy and maintain high service standards throughout the customer journey.\n, • Coordinate deliveries using both third-party carriers and internal delivery resources.\n, • Proactively contact customers to confirm delivery schedules and provide updates where required.\n, • Maintain accurate CRM records and capture valuable customer insights.\n, • Identify upselling and cross-selling opportunities during customer interactions to support business growth.\n, • Work collaboratively with colleagues to ensure orders are dispatched efficiently and customer expectations are exceeded.\n\n \n \n \n Requirements About You\n We're looking for someone who brings enthusiasm, positivity, and a genuine passion for customer service. \n You'll ideally have: \n\n • Previous experience in customer service, order processing, sales support, or administration.\n, • Excellent communication and telephone skills.\n, • Strong attention to detail and a high level of accuracy.\n, • Confidence using CRM, order processing, or business systems.\n, • The ability to multitask and prioritise effectively in a fast-paced environment.\n, • A proactive, adaptable, and customer-focused approach.\n, • A positive attitude and willingness to learn and develop.\n\n Benefits What’s in it for you?\n\n • Performance Rewards - Earn up to 20% bonus linked to KPI achievement.\n, • Career Progression - Clear pathways into senior customer service, team leadership, sales, or business development roles.\n, • Supportive Culture - Join a friendly, collaborative business where contribution is recognised and valued.\n, • Training & Development - Comprehensive product training and ongoing support to help you succeed.\n, • Great Benefits - NEST pension, 20 days annual leave plus bank holidays, with additional holiday entitlement after one year's service.\n\n \n Ready for your next opportunity? \n If you're looking to join a growing business where your contribution genuinely matters and where career development is actively encouraged, we'd love to hear from you. \n Apply today or get in touch for a confidential conversation about the opportunity. \n \n IND25

The role of the Account Handler is to provide office-based support in the day to day running of the client portfolio, including setting up all appropriate actions from new business quotes and sales, mid-term adjustments and renewals from our office in Croydon. \n The Account Handler is the first point of contact for all client and provider queries and issues as they arise and is expected to have the skills and knowledge to understand what actions are required to meet the expectations of all parties. \n Key Responsibilities \n\n • \n Ensure the smooth running of assigned portfolio on a day-to-day basis \n • \n Achieve agreed retention rates \n • \n Achieve cross selling and referral targets \n • \n Develop, maintain and cultivate a constructive and professional relationship with clients and insurers at all levels \n • \n Be the first point of contact for day-to-day enquiries from clients, providers and other internal and external sources \n • \n Independently respond to queries from both clients and insurers in a pro-active manner \n • \n Resolve any identified discrepancies in provider documentation before sending to clients \n • \n Maintain client records and data in line with our systems and protocols \n • \n Provide a proactive professional telephone handling service for both internal & external contracts, including clients, providers and colleagues. \n\n Criteria – must be clearly demonstrated on CV \n\n • \n Background in Insurance - Either at an Insurer or Broker is preferred. \n • \n Background in Customer Service/Sales \n\n Also, Essential \n\n • \n Excellent communication and interpersonal skills \n • \n Proactive attitude, with the ability to use initiative \n • \n Excellent organisational skills \n • \n The ability to work under pressure and assimilate large quantities of information quickly, while maintaining attention to detail \n • \n Effective team working skills \n • \n Influencing and negotiation skills \n • \n Oral and written communication skills \n • \n Commercial awareness \n • \n Willingness to learn \n • \n Resilience, to enable you to deal with problems and constructive criticism \n\n In return you will be welcomed and supported by our Everywhen family and be joining an organisation that cares about you as a person and your wellbeing. \n Some of the other benefits are: \n\n • \n Holiday entitlement of 26 days plus bank holidays increasing with length of service \n • \n Opportunity to progress your career across the entire Everywhen family \n • \n Gain CII or ACII qualifications to boost your knowledge and career prospects \n • \n Pensions scheme for when you feel it’s time to retire \n • \n 24-hour support for physical and mental wellbeing \n • \n 1 days paid volunteering day to give back to our communities \n • \n The Spotlight Awards, where we shine a light on the brightest talent across our group \n\n So, what are you waiting for? Apply today and one of our team will be in touch. \n \n #AIB #LI-TM1 \n Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. \n If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. \n Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please. \n Click here to see our standard benefits page

Customer Services Representative \n Full time - 40 hours per week \n £30,000K Per Annum \n Raynes Park Area \n Lloyd Recruitment Services are happy to be representing our highly established client who are seeking a Customer Services Representative. You will become a key employee and deliver exceptional customer service at all times. You will provide accurate and professional support across a range of enquiries, ensuring customers receive the highest standard of service while working collaboratively with colleagues across the business. \n Key Responsibilities \n\n • Deliver excellent customer service via telephone and email.\n, • Respond promptly and professionally to enquiries from relevant colleagues and prospective customers.\n, • Process orders accurately and efficiently.\n, • Investigate customer queries, resolve issues wherever possible and communicate outcomes clearly and professionally.\n, • Make proactive outbound calls to customers regarding account information, products and services.\n, • Support the Finance team by processing payments securely over the telephone or online where required.\n, • Respond to customer enquiries relating to payments and account information.\n, • Liaise with internal departments to ensure customer issues, concerns or potential service impacts are communicated promptly.\n, • Welcome and assist visitors, maintaining a professional and courteous reception service.\n, • Contact customers regarding items that require further information or replacement.\n, • Register and maintain accurate customer records within internal systems.\n, • Perform accurate data entry and maintain customer information in line with company procedures and GDPR requirements.\n, • Provide administrative support to the Customer Services, Customer Experience and Accounts teams as required.\n, • Undertake additional duties appropriate to the role to support the wider business.\n\n What We Are Looking For \n\n • Previous experience in a customer service or customer support role.\n, • Excellent verbal and written communication skills.\n, • A professional and confident telephone manner.\n, • Strong attention to detail with a high level of accuracy.\n, • Good data entry and computer skills, including experience using Microsoft Office applications.\n, • Ability to prioritise workloads and meet deadlines in a busy environment.\n, • Strong organisational and multitasking skills.\n, • Ability to work independently as well as collaboratively within a team.\n, • GCSE (or equivalent) qualifications in English and Mathematics.\n\n Desirable \n\n • Experience working within a healthcare.\n, • Experience handling customer payments or supporting finance-related processes.\n, • Knowledge of CRM or customer database systems.\n\n \n \n \n Refer a friend and earn a retail voucher worth up to £500! \n Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. \n By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. \n Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. \n IW15731

As a Sales Consultant in the Media & Agency sector, you'll play a key role in driving growth by building relationships with clients and identifying new opportunities. Your day-to-day will include engaging with customers, understanding their needs, and delivering tailored solutions to help them achieve their goals. \n Client Details \n A company operating in the Media & Agency industry, dedicated to delivering effective solutions for its clients. \n Description \n\n • Engage with clients to understand their needs and provide tailored recommendations.\n, • Develop and maintain strong relationships with existing and potential customers.\n, • Identify new sales opportunities and create strategies to pursue them effectively.\n, • Collaborate with internal teams to ensure seamless delivery of services to clients.\n, • Achieve and exceed sales targets within the Media & Agency sector.\n, • Prepare and present proposals to prospective clients.\n, • Maintain up-to-date knowledge of the industry and market trends.\n, • Track and report on sales performance and client feedback to improve results.\n\n Profile \n A successful Sales Consultant should have: \n\n • Proven ability to build and manage client relationships effectively.\n, • Experience in sales within the Media & Agency industry.\n, • Strong communication and negotiation skills.\n, • Ability to work independently and as part of a team.\n, • A proactive and results-driven approach to achieving targets.\n, • Good understanding of current market trends and customer needs.\n, • Confidence in presenting ideas and solutions to clients.\n\n Job Offer \n\n • Competitive salary ranging from £25,200 to £30,800, dependent on the level of experience.\n, • Permanent position offering job security and growth potential.\n, • Additional company benefits to support your professional journey.\n\n If you're interested in this role, apply now.

Sales Coordinator Location: Croydon Salary: £30-£35k Benefits: Company Pension, Employee Discount, Flexitime, Sick Pay, Casual Dress, Career Progression Opportunities About the Role An exciting opportunity has arisen for an organised and proactive Sales Coordinator to join a growing business. This is a varied role supporting the sales process from enquiry through to dispatch, while building strong customer relationships and contributing to marketing and exhibition activities. Key Responsibilities Act as the main point of contact for customer sales enquiries and provide outstanding customer service. Process and manage customer orders across multiple sales channels, including website, email, telephone, wholesale platforms, and exhibitions. Coordinate order amendments, back orders, dispatch updates, and customer communications. Prepare order confirmations, proforma invoices, and follow up outstanding payments. Maintain accurate customer, product, stock, and order records using internal systems. Monitor stock availability and work closely with internal teams to ensure timely fulfilment. Coordinate the transfer of orders to warehouse and fulfilment teams, ensuring invoicing accuracy. Follow up website enquiries and sales leads, identifying opportunities to generate repeat business. Attend trade exhibitions, promote products, generate leads, and convert opportunities into sales. Build and maintain strong relationships with new and existing customers. Produce regular sales reports and support pricing, catalogue, and sample management activities. Assist with marketing initiatives and ensure online product information remains accurate and up to date.Requirements: Previous experience in sales, customer service, account management, sales support, or sales administration. Excellent written and verbal communication skills. Strong relationship-building and customer service abilities. A proactive and commercially focused approach. Excellent organisational and administrative skills with strong attention to detail. The ability to manage multiple priorities and meet deadlines in a fast-paced environment. Confidence communicating with customers via phone, email, and face-to-face. Strong IT skills, including Microsoft Office and Google Workspace. The ability to work independently and collaboratively as part of a team.Desirable Skills & Experience Experience using Sage50 or similar CRM/ERP systems. Experience attending trade shows or exhibitions. Knowledge of order processing and sales administration. Experience within shipping coordination or administration.Education: Bachelor's degree required. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Adecco is currently recruiting for an experienced Temporary Accommodation Team Leader to join a busy local authority housing service. This is an excellent opportunity for a housing professional with proven experience in temporary accommodation services and team management to lead a high-performing team delivering essential support to residents in housing need. Key Details Job Title: Temporary Accommodation Team Leader Contract: Initial 6-month temporary assignment with potential for extension Hours: 36 hours per week, Monday to Friday Rate: £26.68 per hour PAYE or £35.48 per hour Umbrella Working Pattern: Hybrid - 2 to 3 days per week in the office, with the remainder worked remotely Start Date: ASAP About the Role The successful candidate will manage and support a team of up to 9 Temporary Accommodation Officers, ensuring a high-quality, customer-focused service is delivered at all times. You will oversee operational performance, provide technical guidance on temporary accommodation matters, manage complex cases and support the delivery of statutory housing duties. Key Responsibilities Lead, supervise and support a team of Temporary Accommodation Officers. Monitor team performance and service delivery standards. Provide advice and guidance on temporary accommodation legislation and policy. Ensure all accommodation placements meet suitability requirements. Manage complex cases, complaints and escalations. Work closely with internal departments and external accommodation providers. Contribute to service improvements and operational objectives. Ensure residents receive an efficient, responsive and professional service. Essential Requirements Significant experience within a local authority temporary accommodation service. Strong knowledge of temporary accommodation legislation and best practice. Experience assessing and managing the suitability of accommodation. Previous experience leading, supervising or managing staff. Strong case management, communication and stakeholder engagement skills. Ability to perform effectively in a fast-paced housing environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Onboarding Manager (Site Implementation)\n Location: Croydon, UK (Hybrid - 2 days in the office, 3 days remote) About the Role\n We're looking for an organised and proactive Onboarding Manager (Site Implementation) to lead the successful delivery of new customer sites from signed contract through to live operation. \n This is an exciting opportunity to join a growing technology business where you'll be responsible for turning new client projects into fully operational, revenue-generating sites. You'll work across software, hardware, connectivity and operational delivery, coordinating multiple stakeholders to ensure every implementation is completed successfully. \n You don't need to be a technical specialist. You'll be supported by experienced product, operations and technical teams who will provide the expertise you need. Your role is to bring everything together-turning client requirements into a clear delivery plan and ensuring every project reaches a successful conclusion. Key Responsibilities\n\n • \n Take ownership of the end-to-end onboarding and implementation of new customer sites. \n • \n Conduct client discovery sessions and desktop site assessments to understand operational requirements and identify the most effective implementation approach. \n • \n Develop site implementation plans covering hardware, connectivity, system configuration, signage, pricing structures, operational rules and customer requirements. \n • \n Create and manage project plans, ensuring activities are delivered on time and dependencies are effectively managed. \n • \n Coordinate internal teams, external suppliers and contractors to ensure smooth project delivery. \n • \n Obtain quotations, procure equipment and signage, and oversee contractor performance to ensure work meets agreed specifications. \n • \n Work closely with technical teams to coordinate system configuration and ensure all sites meet operational and technical standards before launch. \n • \n Carry out user acceptance testing from the perspective of customers and clients, monitoring performance after launch and resolving any issues before full operational handover. \n • \n Maintain accurate project documentation and hand over completed sites into business-as-usual operations. \n • \n Identify opportunities to improve implementation processes and contribute to wider business projects, including estate migrations and compliance initiatives. \nAbout You\n You'll enjoy solving problems, working with a variety of stakeholders and taking ownership of projects from start to finish. \n We're looking for someone who has: \n\n • \n At least three years' experience in implementation, onboarding, project management or client delivery. \n • \n Experience delivering technology solutions with a physical element, such as payments, EPOS, access control, EV charging, telematics or similar. \n • \n The ability to translate customer requirements into practical, deliverable solutions. \n • \n Excellent organisational skills, with the ability to manage multiple projects simultaneously. \n • \n Confidence coordinating contractors, suppliers and internal teams. \n • \n Good technical awareness and the ability to understand technical concepts and challenge where appropriate. \n • \n Strong communication and relationship-building skills with clients and colleagues at all levels. \n • \n A proactive, resourceful approach with the confidence to ask questions, solve problems and drive projects forward. \n\n Experience within the parking industry is not required-full training will be provided. What's on Offer\n\n • \n Competitive salary and benefits package. \n • \n Hybrid working with two days per week in the Croydon office. \n • \n Ongoing training, professional development and career progression opportunities. \n • \n The opportunity to play a key role in delivering customer projects that make an immediate commercial impact. \n • \n A collaborative and supportive working environment within an ambitious, growing technology business. \n

Project Surveyor (Cladding Remediation) Fixed Term Contract Salary: £55,000-£65,000 Duration: Fixed-Term Contract (Up to 3 Years) Location: Hybrid/Flexible working - Outer London & LutonWe are proud to be working exclusively in partnership with Hastoe Housing Association to recruit a Project Surveyor to support the delivery of its Cladding Safety Scheme (CSS) remediation programme. This is an exciting opportunity to join a respected housing association and play a key client-side role in delivering two significant building safety projects. Acting as Hastoe's representative, you'll oversee appointed consultants and contractors, ensuring projects are delivered safely, compliantly and in line with Cladding Safety Scheme funding requirements, and Hastoe's internal governance standards.The Role Working as the intelligent client, you'll provide project oversight, governance and stakeholder management across two remediation schemes in Upper Norwood and Luton. Key responsibilities include: \n\n • Acting as the main point of contact between Hastoe, consultants and contractors.\n, • Overseeing project delivery, programmes, budgets and risk.\n, • Review and challenge technical proposals, procurement approaches, cost plans and programmes\n, • Ensuring compliance with CSS requirements, Building Safety Act and Building Safety Regulator requirements.\n, • Reporting project progress to senior leadership, Homes England and other key stakeholders.\n, • Lead or support resident and leaseholder engagement throughout project delivery.\n\n About You We're looking for someone with: \n\n • Experience in cladding remediation and/or fire safety projects.\n, • Client-side, project management or consultancy oversight experience.\n, • Knowledge of the Cladding Safety Scheme (CSS), Building Safety Act and High-Rise Residential Building (HRB) requirements.\n, • Strong stakeholder management and communication skills.\n, • Social housing experience would be highly desirable.\n, • HNC/HND (Level 5) or above in a relevant discipline. MRICS is preferred but not essential.\n\n What's on Offer \n\n • Salary of £55,000-£65,000\n, • Fixed-term contract for up to 3 years\n, • Hybrid and flexible working across Outer London and Luton\n, • Annual leave starting at 25 days plus bank holidays\n, • Discounts on selected retailers & restaurants\n, • Opportunity to lead the client-side delivery of critical building safety projects within a collaborative housing association.\n\n If you're an experienced Project Surveyor or Building Surveyor with a strong background in cladding remediation and are looking to make a real impact within the social housing sector, we'd love to hear from you. Please contact branwen.johns@yolkrecruitment to receive the full candidate pack and to discuss the role in more detail. As part of this application process a cover letter will be required. The deadline for applications is Sunday 9 August.

Temporary Customer Experience Advisor (Complaints)\n \n Location: Hybrid (initial training office-based) \n Contract: Temporary – 8 Weeks \n Hours: Full Time – 36 hours per week \n Salary: £19.00 per hour (£34,767 equivalent) \n Start Date: ASAP \n Are you passionate about delivering exceptional customer service and resolving complex complaints? We're recruiting on behalf of a respected organisation for an experienced Customer Experience Advisor to join their complaints team on an 8-week temporary assignment. \n This is an excellent opportunity for someone who thrives on problem-solving, enjoys making a positive difference for customers, and is confident managing complaints through to resolution. The Role\n Working within a busy customer experience team, you'll investigate and resolve customer complaints, taking ownership of cases from start to finish. You'll communicate with empathy, build strong relationships with customers and colleagues, and work collaboratively across the organisation to achieve positive outcomes. \n You'll identify the root cause of issues, ensure complaints are handled within agreed timescales, maintain accurate case records, and help identify opportunities to improve services and prevent recurring issues. Key Responsibilities\n\n • Manage customer complaints through to resolution.\n, • Investigate complex cases and gather relevant information.\n, • Deliver clear, professional and empathetic communication throughout the customer journey.\n, • Liaise with internal departments to resolve issues quickly and effectively.\n, • Maintain accurate records using CRM systems.\n, • Escalate high-risk or sensitive cases where appropriate.\n, • Identify complaint trends and contribute to continuous service improvement.\n, • Ensure all cases are managed in line with relevant policies and procedures.\nAbout You\n We're looking for someone who has: \n\n • Previous experience handling customer complaints.\n, • Excellent communication and relationship-building skills.\n, • Strong problem-solving and investigation abilities.\n, • Experience working with CRM systems.\n, • Excellent organisational skills and attention to detail.\n, • The ability to manage a varied workload and meet deadlines.\n, • A proactive approach with a genuine passion for delivering outstanding customer service.\n\n Experience within housing, property, public sector or regulated environments would be advantageous but is not essential. What's on Offer\n\n • £19.00 per hour.\n, • 36-hour working week:\n, • Monday to Thursday: 9:00am – 5:15pm\n, • Friday: 9:00am – 5:00pm\n, • Immediate start available.\n, • Initial office-based induction, with hybrid working/flexibility potentially available depending on experience and business requirements.\n, • Opportunity to gain valuable experience within a well-established customer-focused organisation.\n\n If you're an experienced complaints professional who enjoys finding solutions and delivering excellent customer outcomes, we'd love to hear from you. Apply today for immediate consideration. \n \n \n Please note: \n As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. \n In line with the GDPR Regulations, we are making you aware that in order to proceed with your application, we will need to contact you via email, telephone and/or text message. By submitting your CV to this vacancy, you are agreeing to Job Box Recruitment Limited holding your details in order to enable us to contact you with suitable positions. Details of our Privacy Notice and GDPR Policy can be found on our website or emailed across to you if requested. \n

Temporary Admin Assistant \n Location: Kingston | Immediate Start | Temporary Assignment Until August (potential extension) \n Salary: £13.00 - £14p/h + Holiday Pay + Agency Benefits \n Hours: 9-5pm*1-day WFH after training \n Start: Immediate Start \n \n Are you an organised and proactive Administrator looking for a flexible part-time opportunity? Our client, a well-established, family-run business is seeking a reliable Admin Assistant to support their busy team on a temporary basis until August, with possible extension into September. \n \n This is a fantastic opportunity to join a friendly and supportive business where your attention to detail and administrative expertise will be highly valued. \n \n Key Responsibilities \n\n • Providing general administrative support across the business\n, • Checking, processing and organising invoices and records\n, • Maintaining spreadsheets and ensuring data accuracy\n, • Assisting with data entry and system updates\n, • Supporting order processing and internal coordination\n, • Managing emails and general correspondence\n, • Assisting with ad hoc administrative duties as required\n\n About You \n\n • Previous administration experience is preferred\n, • Strong Microsoft Excel skills are essential\n, • Experience using NetSuite would be highly advantageous\n, • Excellent attention to detail and organisational skills\n, • Strong written and verbal communication skills\n, • Able to manage workload effectively and work independently\n, • Positive, proactive and team-focused approach\n\n If you're available immediately and looking for an administrative role with a growing and values-driven business, we'd love to hear from you. \n Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

About the Client: Our Client is a respected specialist in the fire protection and life safety sector, delivering compliant engineering and maintenance solutions across commercial and residential properties. With a strong focus on safety, quality, and client service, they support long-term contracts across London and the South East. Roles/Responsibilities Conduct routine servicing and maintenance on fire alarm, emergency lighting, and AOV systems. Perform fault finding and complete minor remedial works as required. Complete service reports and maintain accurate documentation. Communicate effectively with clients and site contacts, offering technical advice when needed. Ensure all work is compliant with British Standards and internal procedures. Maintain tools, testing equipment, and the company van in excellent condition.Qualifications Proven experience in the service and maintenance of fire safety systems. FIA certification or equivalent qualifications preferred. Solid knowledge of current fire safety legislation and standards. Strong troubleshooting and communication skills. Full UK driving licence (clean).If you're a skilled fire systems engineer looking to join a reliable and forward-thinking team, we’d love to hear from you

Customer Service & Order Processing Executive - Dental Supplies Location: Croydon, Surrey (Office Based) Salary: Up to £30,000 + Up to 20% KPI Bonus Hours: Monday to Friday, 8:00am - 5:00pm (flexibility available where required) Are you someone who takes pride in delivering exceptional customer service while keeping processes accurate and efficient? Do you enjoy being the person customers rely on to solve problems, coordinate deliveries, and make their experience seamless? If this sounds like you, a leading supplier within the specialist healthcare sector is looking for a Customer Service & Order Processing Executive to join their growing team. About the Company Our client is a well-established and highly respected business serving a specialist healthcare market across the UK. With a collaborative, people-first culture and a strong reputation for reliability, they combine the agility of a close-knit team with ambitious plans for future growth. Employees are valued for their contribution, supported in their development, and encouraged to build long-term careers within the business. What's the role about?As a Customer Service & Order Processing Executive, you'll play a vital role in ensuring customers receive a first-class experience from order placement through to delivery. Key responsibilities: Process customer orders received via telephone, email, website, CRM systems, and other communication channels. Manage customer enquiries relating to orders, product availability, deliveries, and account information. Ensure order accuracy and maintain high service standards throughout the customer journey. Coordinate deliveries using both third-party carriers and internal delivery resources. Proactively contact customers to confirm delivery schedules and provide updates where required. Maintain accurate CRM records and capture valuable customer insights. Identify upselling and cross-selling opportunities during customer interactions to support business growth. Work collaboratively with colleagues to ensure orders are dispatched efficiently and customer expectations are exceeded.Requirements About YouWe're looking for someone who brings enthusiasm, positivity, and a genuine passion for customer service. You'll ideally have: Previous experience in customer service, order processing, sales support, or administration. Excellent communication and telephone skills. Strong attention to detail and a high level of accuracy. Confidence using CRM, order processing, or business systems. The ability to multitask and prioritise effectively in a fast-paced environment. A proactive, adaptable, and customer-focused approach. A positive attitude and willingness to learn and develop.Benefits What's in it for you? Performance Rewards - Earn up to 20% bonus linked to KPI achievement. Career Progression - Clear pathways into senior customer service, team leadership, sales, or business development roles. Supportive Culture - Join a friendly, collaborative business where contribution is recognised and valued. Training & Development - Comprehensive product training and ongoing support to help you succeed. Great Benefits - NEST pension, 20 days annual leave plus bank holidays, with additional holiday entitlement after one year's service.Ready for your next opportunity? If you're looking to join a growing business where your contribution genuinely matters and where career development is actively encouraged, we'd love to hear from you. Apply today or get in touch for a confidential conversation about the opportunity. IND25

Electrical Test Engineer / EICR Engineer London / South East Up to £50,000 basic salary + overtime + company van + benefits Realistic earnings of £60,000–£70,000+ with overtime An established electrical contractor is looking for an experienced Electrical Test Engineer to carry out EICRs, inspection and testing, and associated remedial works across commercial sites throughout London and the South East. Working with high-quality commercial clients and prestigious environments, this role would suit someone who takes pride in accurate reporting, professional conduct and completing testing to a high standard—not someone who wants to rush through reports simply to hit numbers. This is an excellent opportunity for a qualified Electrical Test Engineer seeking stability, a competitive basic salary, excellent overtime potential, private medical benefits, ongoing training and genuine career progression. The Role You will be responsible for: Carrying out EICRs across commercial properties Completing inspection and testing accurately and professionally Producing clear, detailed and compliant reports Identifying defects and coding observations correctly Carrying out remedial works where required Liaising professionally with clients, site teams and internal management Working safely and efficiently across occupied commercial environments Maintaining high standards of workmanship and documentation What We're Looking For: We are looking for a Test Engineer who is: Experienced in commercial EICRs Confident with inspection, testing and reporting Accurate with paperwork and certification Able to work independently Professional, reliable and client-facing Quality-focused rather than speed-focused Willing to work overtime to maximise earnings Essential Requirements 18th Edition, 2391 or equivalent Inspection & Testing qualification Experience carrying out EICRs Strong knowledge of BS 7671 Full UK driving licence Good communication skills Ability to complete reports accurately and on time Desirable (but not essential) Experience within commercial and high-end environments Experience carrying out remedial works IPAF and/or PASMA Experience working on compliance contracts Package Basic salary up to £50,000 depending on experience Plenty of overtime available Realistic earnings of £60,000–£70,000+ for those wanting additional hours Company van & Fuel card Private medical insurance Medicash health plan Company pension Access to pension support and financial guidance Two complimentary financial adviser sessions Ongoing technical training and development Support with further qualifications Genuine progression opportunities into testing, compliance, supervision or QS positions Why Apply? This is an opportunity to join a company that values quality workmanship, accurate reporting and professional standards. You'll be supported in your development, rewarded for your expertise and have the opportunity to significantly increase your earnings through available overtime. If you're an experienced Electrical Test Engineer looking for a long-term opportunity with excellent benefits and realistic earning potential of £60,000–£70,000+, we'd love to hear from you. Apply today with your CV for a confidential discussion. Benefits Company van Company events Company pension Private medical insurance