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  • Security Agent
    Security Agent
    1 day ago
    £35000–£40000 yearly
    Full-time
    Harringay Warehouse District, London

    Tenant Support & Rent Resolution Officer About the Role We are looking for a confident, resilient and professional individual to help reduce rent arrears by working directly with tenants across our portfolio. This is not a debt collection or enforcement role. Instead, you will visit tenants in person, understand the reasons behind outstanding rent, assist them in resolving issues (particularly Housing Benefit and Universal Credit claims), and encourage prompt payment where appropriate. The successful candidate will be comfortable working independently, visiting multiple properties each day, and dealing with people from a wide range of backgrounds. They must be able to remain calm under pressure, communicate with authority, and build respect through professionalism. Key Responsibilities • Visit tenants with outstanding rent balances., • Discuss rent arrears in a firm, respectful and professional manner., • Identify the reason for non-payment., • Assist tenants with Housing Benefit and Universal Credit issues where appropriate., • Liaise with local authorities and support organizations to help resolve benefit delays., • Encourage tenants to make payments or agree realistic repayment plans., • Record detailed notes following every visit., • Provide regular updates to the office., • Escalate serious concerns or safeguarding issues., • Build positive working relationships while protecting the landlord's interests. Requirements • Excellent communication and interpersonal skills., • Confident dealing with difficult conversations., • Calm under pressure and able to manage conflict professionally., • Assertive without being aggressive., • Strong problem-solving ability., • Organised and able to work independently., • Full UK driving licence., • Own vehicle required., • Good understanding of Housing Benefit and Universal Credit is desirable, although training can be provided., • Previous experience in housing, property management, tenancy support, enforcement support, security, customer service, policing, military or similar roles would be advantageous., • Able to work over time or early hours, weekends when required. Ideal Candidate The ideal candidate is someone who naturally commands respect through their confidence, professionalism and presence. They are comfortable visiting tenants alone, can handle challenging situations calmly, and focus on finding practical solutions that help recover rent while maintaining positive tenant relationships. Benefits • All travel expenses covered., • Mobile phone., • Ongoing training., • Company pension., • Paid annual leave.

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  • Administrative & Compliance Coordinator
    Administrative & Compliance Coordinator
    2 months ago
    £13–£15 hourly
    Full-time
    London

    We are a seeking a dedicated, organised, and professional Administrative & Compliance Coordinator to join our team. Key Responsibilities * Managing daily administrative and clerical duties * Maintaining and updating Microsoft Excel and Google Sheets * Handling company email correspondence through Microsoft Outlook * Managing council tax administration and related correspondence * Assisting with insurance documentation, renewals, and claims * Maintaining compliance records and ensuring documentation is up to date * Processing and recording customer orders accurately * Data entry and record management * Organising digital and physical filing systems * Supporting management with day-to-day administrative tasks * Liaising with suppliers, customers, and service providers * Assisting with operational and compliance-related duties within the business Requirements * Professional, and respectful manner * Excellent spoken and written English * Strong administrative and organisational skills * Highly IT literate * Confident using: * Microsoft Outlook * Microsoft Excel * Google Sheets * Microsoft Office applications * Able to multitask and work efficiently under pressure * Fast learner and able to follow instructions accurately * Strong attention to detail * Excellent communication and telephone skills * Reliable, trustworthy, and proactive * Able to work independently and as part of a team Personal Qualities * Positive attitude and willingness to learn * Strong work ethic * Quick-thinking and solution-oriented * Professional appearance and conduct * Comfortable working in a female-led environment * Able to manage multiple responsibilities throughout the day Salary: Negotiable based on experience and suitability. To apply, please send your CV along with a short introduction about yourself and your relevant administrative experience.

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  • Property Administrator
    Property Administrator
    1 day ago
    £35000–£40000 yearly
    Full-time
    Harringay Warehouse District, London

    A leading property lettings and management company is seeking a highly experienced, organized, and proactive Senior Property Administrator to join its dynamic team. This pivotal role requires an individual capable of managing multiple priorities, working accurately under pressure, and communicating professionally with various stakeholders within a fast-paced environment. Key Responsibilities: • Preparing, issuing, and managing tenancy agreements and other legal documentation., • Overseeing tenant onboarding processes and ensuring all necessary documentation is completed., • Preparing, submitting, and managing benefit and housing-related claims., • Liaising effectively with local authorities, housing organizations, and support providers., • Communicating with landlords regarding tenancy matters, compliance, and property-related issues., • Maintaining meticulous property and tenant records., • Providing comprehensive administrative support to the lettings and property management teams., • Handling email and telephone enquiries with professionalism and efficiency. Essential Requirements: • Proven experience in property administration, lettings, or property management., • Exceptional organisational and time management skills., • Strong attention to detail, ensuring a high level of accuracy in all tasks., • Excellent written and verbal communication abilities., • Demonstrated capability to prioritise and manage a busy workload effectively., • Proficiency in Microsoft Office, particularly Word and Excel., • A professional and courteous telephone manner., • Ability to work both independently and collaboratively within a team environment. We are seeking a professional who is: • Exceptionally organised and meticulous., • Composed and effective under pressure., • A strong and resourceful problem-solver., • Highly reliable and accountable in their work., • Capable of managing multiple cases simultaneously., • Consistently professional in all interactions., • Interested in building a long-term career with opportunities for growth. Desirable Attributes: • Experience with Universal Credit, Housing Benefit, or other housing-related benefit claims., • Prior experience liaising with local authorities and housing associations., • Sound knowledge of Right to Rent regulations, tenancy agreements, and compliance requirements. Benefits • 28 days holiday, • Company pension, • Performance-based salary reviews, • Career progression opportunities, • Ongoing professional development, • Free on-site parking, • Supportive, professional team Growth: • Clear opportunities for promotion., • Annual pay reviews linked to performance., • Genuine autonomy and responsibility., • A well-run company with efficient systems. If you thrive in a fast-paced property environment and are committed to delivering high-quality administrative support, we encourage you to apply.

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  • Sales and Marketing Executive
    Sales and Marketing Executive
    2 months ago
    Full-time
    London

    Vietnam Airlines is the national flag carrier of Vietnam and has spearheaded Vietnam’s aviation market - one of the fastest-growing domestic markets in the world - throughout 20 years of development at a double-digit annual growth rate. Positioning itself as a modern carrier with an internationally recognisable brand characterised by Vietnamese traditional culture, Vietnam Airlines aims to achieve 5-star status and become a major airline in Asia. Job description · Feedback to customers claim, request; propose to correct VN’s service through customer’s complaint. · Liaise with lawyer, courts, debt company, arbitration, HDQ and units concerned to settle complaint cases · Collect market information, analyse fare information and report. · Coordinate with HDQ for scheduling, pricing · Checking flight inventory, advanced booking. · Facilitate sales & marketing’s activities: meetings/seminars, FAM, and Press trip, and sales promotion, communication with internal & external partners. · Communicate with appointed PR agency for Media Plan and additional activities. · Handle advertising, other marketing & promotion activities. · FFP Coordinator, website management, coordinate with online sales program. · Consolidate weekly/monthly report for Sales and marketing team. · Updating all Reservation & Ticketing policies · Follow up/ facilitate reservation & ticketing’s activities (Back-up) · Facilitate reservation team’ s activities if needed. · Other duties assigned by General Manager. · Reporting and proposing to General Manager. Requirements / Skills: • Candidate must possess at least a diploma or equivalent., • Preferably have 3 years working experience in the airline industry., • Excellent written oral skills in English (IELTS 7.0 or above)., • Ability to negotiate and promote at the highest level., • Be available to travel within the UK and internationally when required., • IT: MS Office, other software of the airlines (i.e. Access GDS etc.). Experience: • Sales, Reservation & Customer Service Occupations: 2 years (preferred)

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