Career coach jobs in BirminghamCreate job alerts

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the lookout for a passionate Swimming Teacher to join our team! As a" Swim Instructor , you will e ngage, coach and inspire members of all ages to achieve their swimming goals whether this is in one to one or group sessions. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : • Free Club Membership for you and your family!, • Discount on food and drinks., • Discounts on Swimming, Tennis Lessons, and Personal Training., • Opportunities for Career Advancement through internal training and development., • Wagestream App : Get paid on demand !, • Access to our Benefits Suite . About you : As a Swimming Instructor : • Please be aware , you must hold a Swim England"Level 2 Swimming Teacher qualification or equivalent to apply for this role, • Have a passion for all things health and fitness., • G reat communication and collaboration skills, • A self-starter who takes pride in " delivering " great quality "experience"to our members." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!

Principal Business Analyst & Change LeadPrincipal Business Analyst & Change LeadHybrid (Birmingham)Client-Facing Consulting Role | Leadership OpportunityShape business transformation. Influence strategic change. Partner in building a market-leading BA practice.TXP is seeking a Principal Business Analyst & Change Lead to lead complex business and technology transformation engagements, build trusted client relationships, and support the growth of our Business Analysis capability.What You'll Do\n\n • Lead strategic business analysis across major transformation programmes.\n, • Partner with senior stakeholders and executive teams to define business priorities and future-state solutions.\n, • Drive change adoption, organisational readiness and benefits realisation.\n, • Coach and mentor Business Analysts, helping develop capability across the practice.\n, • Support business development, solution shaping and pre-sales activities.\n, • Contribute to the evolution of TXP's Business Analysis methodologies, tooling and AI-enabled approaches.\nWhat We're Looking For\n\n, • Significant experience as a Principal or Lead Business Analyst, Business Architect, Change Lead or similar consulting role.\n, • Proven success delivering business analysis within complex transformation programmes.\n, • Strong stakeholder management skills, including executive-level engagement.\n, • Experience working across Agile, Waterfall and Hybrid environments.\n, • A passion for developing people, improving practices and delivering measurable client value.\nWhy TXP?At TXP, our people are at the heart of our success. We're proud of our collaborative culture and our values:\n\n, • Client Focus – We put our clients at the heart of every decision.\n, • Adaptability – We embrace change and thrive in dynamic environments.\n, • Responsibility – We take ownership and deliver with integrity.\n, • Excellence in Delivery – We are committed to delivering outstanding results.\n, • Success & Celebration – We celebrate achievements and learn from every experience.\nYou'll join a team of highly experienced consultants, work on technically interesting projects and have the opportunity to influence both customer outcomes and the continued growth of TXP's BA practice. Benefits: • 25 days annual leave (plus bank holidays). • An additional day of paid leave for your birthday (or Christmas eve). • Salary sacrifice, matched employer contributed pension (4%). • Life assurance (3x). • Access to an Employee Assistance Programme (EAP). • Private medical insurance through our partner Aviva. • Cycle to work scheme. • Corporate eye-care vouchers. • Access to an independent financial advisor. • 2 x social value days per year to give back to local communities. Grow with us: Work on exciting new projects. If you want to avoid getting stuck with the mundane, you’re in the right place. We work in many sectors with fantastic clients, so you’ll always be working on something exciting and challenging. Career growth – we’ve got you! We recognise that you might have a career path planned out and you might need some support to help you move forward. We’re here to support you and make the most out of your time with us, through challenging work, opportunities to grow and learning and development opportunities. Be part of the TXP growth journey. We are a high growth, fast paced environment. We currently have 200+ employees and work with clients across the UK. Joining TXP means you’ll be part of that. Interested?If you're a senior BA leader who enjoys solving complex business challenges and driving meaningful change, we'd love to hear from you.Apply today and help shape the future of business transformation with TXP.

Willmott Dixon has an exciting opportunity for a full time People Partner to join our Construction Midlands business on a 15-month fixed term contract. Supporting the delivery of people strategies that enable strong performance, engagement and capability across the business that directly enable high performance, operational excellence, and ambitious growth plans. \n Based out of our Central Birmingham office, you will work on a hybrid basis, splitting your time between the office, at home, and travelling to our regional offices or sites on occasion. \n Working closely with the Lead People Business Partner and the business leaders, this role plays a key part in translating people strategy into day-to-day impact. You will be a trusted partner to managers, helping embed consistent people practices, strengthen leadership capability, and create an environment where people can perform, grow and thrive. \n At Willmott Dixon, we're not just constructing buildings, we're creating long-term legacies. Our people-first culture, commitment to sustainability and focus on continuous improvement underpin everything we do. As a People Partner, you'll contribute directly to this ambition by supporting teams through growth, change and everyday people experiences that matter. \n The primary focus for this role is a strong operational remit across the employee lifecycle. You will role-model pragmatic commercially focused people support, building credibility, trust and impact across the Midlands region. \n Key Responsibilities \n As our People Partner, you will partner with managers and leaders to deliver high quality, consistent people support aligned to business priorities. \n You will support and enhance our 5 key people experiences: \n\n • Attract - In partnership with the dedicated Recruitment Team, support recruitment activity and pre-employment processes, helping deliver a positive and professional candidate experience.\n, • Welcome - Ensure new starters are effectively onboarded and supported to become productive and connected quickly.\n, • Perform - Coach and advise managers on employee attendance and wellbeing, objective setting, managing performance, effective feedback and confident people decision-making.\n, • Grow - Drive development plans, innovation, and learning activities to unlock potential and career pathways. Helping managers to create an environment where employees can develop, progress and be their best selves.\n, • Goodbye - Support transitions and exits with empathy and professionalism, using insight to inform learning and improvement.\n\n You will deliver high-quality People operations across the employee lifecycle, support employee relations cases, and contribute to engagement, wellbeing and inclusion initiatives. Using people data and insight, you will help identify trends, risks and opportunities, supporting effective workforce and succession planning. \n Visible and approachable, you will build strong relationships across the region, working closely with the wider People Team and People Experience Hub to ensure seamless, joined-up people support. \n Who we're looking for \n You will be a proactive, resilient and people-focused HR Business Partner/HR Advisor who enjoys working closely with managers and making a tangible difference. Comfortable in a fast-paced, operational environment, you'll bring a pragmatic, solutions-focused mindset and a genuine passion for helping people and teams succeed. \n Credible and confident, you'll balance empathy with commercial awareness, build trust quickly, and take pride in delivering a high-quality people service that supports business performance and growth. \n Essential and Desirable Skills \n Essential Skills \n\n • Experience supporting the full employee lifecycle, including performance, development and employee relations\n, • Confidence in coaching and advising managers on people-related matters\n, • Strong organisational skills and attention to detail, with the ability to manage competing priorities\n, • Ability to use people data and insight to inform decisions and improvement.\n, • A collaborative approach and desire to continually develop your people partnering capability\n, • As the role involves occasional travel, a Full UK Driving License is required\n\n Desirable Skills \n\n • CIPD qualified (or working towards it)\n\n What we offer \n We reward our people generously with a competitive salary and a market-leading benefits package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to: \n\n • Enhanced pension scheme\n, • Full private medical\n, • Life assurance\n, • Profit Share Scheme\n, • Home Working allowance\n, • Car scheme and motoring expenditure allowance\n, • Access to a low-carbon and electric car leasing scheme, supporting sustainable travel\n\n At Willmott Dixon we provide an inclusive and flexible working environment for people to thrive in, and we are happy to support this where possible. \n We are a proud member of the Disability Confident Scheme. \n About Us \n Over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. \n

National Sales Manager \n Location: Flexible (UK) \n We are looking for an experienced, ambitious and commercially driven National Sales Manager to lead one of our group company UK sales operations. \n This is a brand-new opportunity within a young, ambitious company that forms part of one of the UK's most established and respected names in the tile industry. Combining the energy and agility of a growing business with the strength, infrastructure and buying power of a major UK importer and distributor, this role offers an outstanding opportunity for the right individual to make a genuine impact. \n This is not a role for someone who simply manages from behind a desk. We are looking for a proven sales leader who still enjoys being out in the field, building relationships, winning new business and closing deals. You will lead from the front, motivating and supporting your team while maintaining responsibility for your own portfolio of key national accounts. \n Your primary responsibility will be to manage and develop a nationwide sales team comprising three Area Sales Managers. You will work closely with each member of the team to identify opportunities, secure new customers, grow existing accounts and increase overall company turnover. Alongside this, you will personally manage several strategic key accounts and play a major role in shaping the future growth of the business. \n We sell direct container loads, trailer loads and pallet quantities to independent tile retailers, merchants and distributors throughout the UK. Previous experience within the tile industry would be an advantage but is by no means essential. Above all, we are looking for an exceptional salesperson with a proven history of driving sales growth, inspiring others and delivering results. \n If you are someone who instinctively looks for opportunities, enjoys opening doors, thrives on negotiating and has the ability to help both yourself and your team come away from customer meetings with orders secured, then we would like to hear from you. \n Our product offering combines exclusive collections with carefully selected core ranges sourced from some of the world's leading tile manufacturers. We have built long-standing relationships with our factories over many years, enabling us to offer exceptional quality, market-leading designs and highly competitive pricing. \n Supporting this is an excellent UK distribution infrastructure, substantial stockholding and an established reputation for reliability and service throughout the industry. \n Key Responsibilities \n\n • Lead, motivate and develop a nationwide team of three Area Sales Managers.\n, • Coach and support the team in identifying, opening and developing new customer accounts.\n, • Manage your own portfolio of strategic national and key accounts.\n, • Develop and implement sales strategies to increase turnover and market share.\n, • Work alongside upper management to identify new business opportunities and commercial initiatives.\n, • Monitor sales performance, set objectives and ensure targets are achieved.\n, • Build strong relationships with customers across the UK and represent the business professionally at all times.\n, • Travel nationally as required to support both customers and your sales team.\n\n The Ideal Candidate \n\n • Proven experience in a senior B2B field sales or sales management role.\n, • A demonstrable track record of growing sales and delivering profitable business.\n, • Strong leadership skills with the ability to motivate and develop a high-performing sales team.\n, • An instinctive salesperson with outstanding closing ability.\n, • Commercially aware, ambitious and highly self-motivated.\n, • Excellent communication and relationship-building skills.\n, • Tile industry experience would be advantageous but is not essential.\n\n What We Offer \n\n • Competitive basic salary.\n, • Excellent commission structure and performance bonus.\n, • Company vehicle.\n, • Full expenses package.\n, • Pension and additional benefits commensurate with the role.\n, • The opportunity to play a pivotal role in the growth of an ambitious business backed by one of the UK's leading tile distribution groups.\n\n We are looking for an individual who can make this role a great success and, in turn, build an outstanding career with us. We firmly believe that those who help grow our business should share in that success. \n If you believe you have the experience, leadership and sales ability to take this opportunity to the next level, we would welcome your application. \n Please send your CV together with a covering letter (confidentially assured) to: \n Simon Miller (Managing Director) \n Distribution Supplies Limited \n 30–36 Ivatt Way \n Westwood Industrial Estate \n Peterborough \n Cambridgeshire \n PE3 7PN

We are looking for an experienced and proactive Change Adoption Manager to join a Change and Improvement Team on a 12-month fixed-term contract.Education or Public Sector Change experience is essential for this role.This is an exciting opportunity to play a pivotal role in delivering one of the organisation's most ambitious strategic initiatives. You will lead the people side of change across the learner analytics programme, ensuring new technologies, processes and ways of working are successfully embedded to achieve lasting benefits for staff and the wider institution.Working closely with senior leaders, project teams and stakeholders across the organisation, you will develop and deliver effective change adoption strategies that maximise engagement, minimise resistance and ensure our investment in digital and analytics capabilities delivers real value.About the RoleAs Change Adoption Manager, you will be responsible for designing and implementing change management approaches that support successful adoption across major transformation projects. Acting as a trusted advisor and subject matter expert, you will help teams navigate change and build organisational readiness for the future.Key Responsibilities \n\n • Lead change adoption activity across the learner analytics programme and other strategic initiatives as required.\n, • Develop and implement stakeholder engagement, communications and adoption plans.\n, • Identify, assess and manage resistance to change, ensuring risks are mitigated effectively.\n, • Coach project teams, managers and senior leaders on change management best practice.\n, • Monitor adoption, engagement and business readiness, ensuring measurable benefits are realised.\n, • Act as the subject matter expert for change management approaches and methodologies.\n, • Support the development of a consistent, institution-wide approach to change and transformation.\n, • Build strong relationships with stakeholders at all levels to drive commitment and engagement.\n\n About YouYou will be an experienced change professional with a proven ability to lead complex organisational change programmes, particularly those involving technology, digital transformation or analytics.You will be confident in influencing senior stakeholders, capable of engaging diverse audiences, and passionate about helping people embrace new ways of working.Essential Requirements \n\n • Demonstrable experience leading complex, technology-enabled organisational change programmes.\n, • Strong track record of delivering successful adoption outcomes and measurable business benefits.\n, • Experience operating within complex, matrix organisations and influencing senior stakeholders.\n, • Excellent communication, coaching and stakeholder engagement skills.\n, • Expertise in recognised change management methodologies, such as PROSCI, ACMP, CMI, or equivalent practical experience.\n\n Desirable Requirements \n\n • Experience supporting data, digital or analytics-driven transformation programmes.\n\n What does this role involve?This is an opportunity to make a meaningful impact within a forward-thinking environment. You'll work on a high-profile strategic programme, collaborate with talented colleagues across the institution, and help shape how change is delivered and adopted for years to come. If you are passionate about driving successful change, influencing positive outcomes and helping organisations realise the full value of their transformation investments, we'd love to hear from you.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Head of Digital Marketing & Ecommerce Salary: £60,000–£70,000 DOE Location; Birmingham, Hybrid We're looking for an experienced Head of Digital Marketing & Ecommerce to lead our digital growth strategy, optimise the online customer experience, and drive commercial performance across multiple ecommerce brands. Working closely with the Marketing Director, you'll play a key role in shaping digital strategy while leading the day-to-day delivery of marketing and ecommerce activity. You'll oversee website performance, customer acquisition, conversion optimisation, and digital trading, ensuring every channel delivers measurable results. Key Responsibilities Develop and deliver digital marketing strategies across paid, owned and organic channels. Lead ecommerce operations, ensuring websites are optimised for performance, usability and conversion. Manage website content, merchandising, promotional campaigns and product launches. Drive continuous improvement through A/B testing, CRO initiatives and customer journey optimisation. Monitor website performance, identifying opportunities to increase traffic, engagement and online sales. Analyse digital marketing and ecommerce performance, producing regular reports and actionable insights. Manage digital marketing budgets and work closely with external agencies to maximise ROI. Oversee marketing technology, reporting tools and platform integrations to improve efficiency. Lead, coach and develop the Digital Marketing and Ecommerce teams, fostering collaboration and high performance. Work cross-functionally with commercial, product and technology teams to support business objectives and deliver successful campaigns. What You'll Bring Proven experience in a senior digital marketing and ecommerce role. Strong understanding of PPC, SEO, CRO, web analytics and ecommerce best practice. A commercial mindset with the ability to use data to drive decisions. Experience managing websites, digital campaigns and agency relationships. Excellent leadership, communication and project management skills. A proactive approach with the ability to balance strategic thinking and hands-on delivery. What's on Offer £60,000–£70,000 DOE Hybrid working options (3 days a week in the office) Generous holiday allowance Employee discounts Ongoing learning and career development opportunities A collaborative, supportive culture where innovation is encouraged and success is celebrated If you're a data-driven digital leader who thrives on improving online performance and delivering commercial growth, we'd love to hear from you

\n Lead employee relations activity, coached and supported managers on people matters, and delivered change initiatives to improve organisational effectiveness. Utilised workforce data and insights to monitor progress, develop career pathways, and drive continuous improvement across the employee experience. \n \n Client Details \n We are seeking an experienced Senior People Specialist to join a fast-paced, professional environment on a rolling monthly contract up to 6 months. \n You'll play a key role in supporting a busy client group, including IT, Sales, and Customer Service teams, while also contributing to ongoing people and organisational projects. \n Lead employee relations activity, coached and supported managers on people matters, and delivered change initiatives to improve organisational effectiveness. Utilised workforce data and insights to monitor progress, develop career pathways, and drive continuous improvement across the employee experience. \n Description \n \n\n • Act as a trusted partner to managers, providing pragmatic HR advice\n, • Coach and influence stakeholders on performance management, grievances, and disciplinary matters\n, • Support organisational design and change initiatives, including consultations and team restructures\n, • Manage complex employee relations cases with confidence\n, • Contribute to continuous improvement projects and broader People initiatives\n, • Use data and talent metrics to monitor progress and inform decision-making\n, • Collaborate with Centres of Excellence and the wider People team\n\n \n \n \n Profile \n \n\n • Background in matrixed organisations, ideally within tech, professional services, or legal sectors\n, • Experience partnering with COEs\n, • Strong ER case management experience across performance, grievances, and disciplinaries\n, • Experience independently delivering small to medium change projects\n, • Exposure to career frameworks and role design is advantageous\n, • Data-driven mindset, able to demonstrate impact through metrics and insights\n, • Confident coaching managers and handling complex stakeholder situations\n, • Proactive, solutions-focused, and comfortable working autonomously\n\n \n Job Offer \n \n\n • Competitive day rate (via PAYE, inside IR35)\n, • Rolling monthly contract\n, • Hybrid working (2-3 days on-site)\n, • Exposure to organisational design and change projects\n, • Fast-paced, well-established environment with strong HR practices\n\n

Branch Manager - Birmingham - Shipping & Freight - Up to £70,000 About the Company A leading freight forwarding and logistics business is seeking an experienced Branch Manager to lead its Birmingham operation. This is a strategic leadership role with full responsibility for branch performance across air, sea, road, and rail freight. The successful candidate will drive commercial growth, operational excellence, customer satisfaction, and team development while delivering strong financial results. Branch Manager - The details Salary up to £70,000 Opportunity to lead a strategically important branch Full ownership of branch performance and P&L Career progression within a dynamic, multi-modal freight forwarding business Opportunity to shape business growth and build a high-performing team Branch Manager - Requirements Significant leadership experience within freight forwarding or logistics Proven expertise managing multi-modal freight operations (air, sea, road, and rail) Strong commercial background with a track record of revenue growth and business development Experience managing branch P&L and financial performance Excellent leadership, negotiation, communication, and stakeholder management skills Strong knowledge of international freight forwarding, customs, and supply chain operations Analytical, organised, and customer-focused approach Desirable: experience within an international freight forwarder, customs compliance knowledge, operational improvement experience, and relevant logistics or management qualifications Branch Manager - Responsibilities Lead the overall performance of the Birmingham branch, driving revenue, profitability, and operational excellence Develop and implement commercial strategies to grow market share and secure new business Manage branch operations across imports, exports, customs clearance, and domestic transport Maintain high standards of customer service, compliance, and operational efficiency Take full ownership of the branch P&L, budgets, forecasting, and financial targets Lead, coach, and develop a high-performing team while supporting recruitment and succession planning Build and maintain strong relationships with customers, suppliers, and strategic partners Ensure compliance with customs, transport, health & safety, and company policies Drive continuous improvement initiatives to enhance productivity, service quality, and profitability About Us Detail2Recruitment acts as an employment agency in respect of this position. Due to the volume of applications we receive, we are unable to give feedback on unsuccessful applications. For information on how we use your personal information, please refer to detail2recruitment privacy policy

Energy Sales | Business Development ConsultantLocation: Edgbaston, Birmingham - Hybrid after initial probation periodSalary: £KMon-Thurs 8-5.30pm or 8.30-6pm/Fri-8.30-3pm (early finish) My client are a specialist recruiter and are looking for ambitious, resilient and commercially minded individuals to join their friendly team as Energy Sales Consultants, with a strong focus on sales, business development and generating new client relationships. This role will be heavily focused on selling contract and permanent recruitment solutions to the energy, renewables and utilities industries. No recruitment experience required, if you can sell, build relationships, and thrive in a performance-led environment, the rest can be taught. The role As an Energy Sales Consultant, you'll be trained to become a full 360 consultant, with a strong emphasis on the sales and revenue-generating side of recruitment within the energy, renewables and utilities industries across the country. You'll work closely with experienced managers and top billers who will coach you 1:1 and support your development. You'll learn how to:\n\n • Proactively win new business and develop new client relationships\n, • Identify sales opportunities within your market\n, • Conduct business development calls and meetings with decision-makers\n, • Build and manage your own client portfolio\n, • Negotiate fees, terms, and offers\n, • Deliver against revenue and billing targets\n, • Manage the full recruitment lifecycle from client acquisition to placement\n This is a fast-paced, target-driven role where your effort directly impacts your earnings and progression. We're particularly keen to hear from people with experience in:\n\n, • B2B sales (energy, utilities, telecoms, SaaS, professional services, etc.)\n, • Business development or account management\n, • Outbound / phone-based sales environments\n, • Estate agency, lettings, or property sales\n, • Any role where you've worked to KPIs, targets, or commission\n You'll be a strong fit if you are:\n\n, • Commercially driven and money-motivated\n, • Confident speaking to senior stakeholders\n, • Resilient and comfortable with rejection\n, • Competitive, proactive, and results-focused\n, • Keen to build a long-term career, not just a job\n We offer:\n\n, • Clear, structured career progression based on performance\n, • Uncapped, industry-leading commission scheme\n, • Proven success stories including board members who started as consultants\n, • Comprehensive sales and recruitment training\n, • Ongoing mentoring from experienced leaders\n, • A collaborative, high-performing culture that celebrates success\nBenefitsAlongside a competitive base salary and uncapped commission, you'll enjoy:\n\n, • Additional Family First leave days\n, • Early Friday finishes\n, • Friendly, modern office environment\n, • Bring your dog to work\n, • International annual Christmas conferences (previous destinations include Malta, Dubai, Havana & Rio de Janeiro)\n, • Regular socials and team events\n, • Monthly "Spin the Wheel" rewards for exceptional performance (extra holiday, coffee treats, restaurant & experience vouchers)\n, • Life assurance policy\n, • Bike to Work Scheme\nIf you wish to be considered for this role, please email your cv to or call me to discuss on .If you have not heard from us within three weeks of submitting your application, please assume that your application has been unsuccessful on this occasion. We thank you for your interest and encourage you to apply for future opportunities.

Operational Account Manager\n Location: BirminghamSalary: £35,000 - £42,000 per annumJob Type: Full-Time | Permanent Lead Operational Excellence\n Are you an experienced Operations or Account Manager who thrives on delivering exceptional service, building strong client relationships and driving operational performance? \n We're looking for an Operational Account Manager to oversee the day-to-day delivery of dedicated client contracts, ensuring high service standards, operational efficiency and commercial success. The Role\n You'll manage a portfolio of key accounts, ensuring contractual obligations, Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently achieved. Working closely with clients and internal teams, you'll identify opportunities to improve service delivery, enhance operational performance and drive continuous improvement. \n You'll also lead and develop your team, using data and performance insight to deliver excellent customer outcomes and support business growth. Key Responsibilities\n\n • Manage the operational delivery of dedicated client contracts.\n, • Build and maintain strong relationships with key client stakeholders.\n, • Monitor operational KPIs and implement improvements to performance and efficiency.\n, • Ensure contractual SLAs and KPIs are consistently achieved.\n, • Lead client review meetings and resolve operational issues and escalations.\n, • Analyse operational data to identify trends and improvement opportunities.\n, • Produce performance reports for clients and senior management.\n, • Lead, coach and develop operational teams to maximise performance.\n, • Work collaboratively with internal departments to improve service delivery.\n, • Ensure compliance with company policies and relevant legislation.\nWhat We're Looking ForEssential Experience\n\n, • 5+ years' experience in Operational or Account Management.\n, • 2+ years' experience leading or managing teams.\n, • Experience within vehicle rental, fleet management, mobility or a similar industry.\n, • Strong client relationship and stakeholder management skills.\n, • Experience managing performance against SLAs and KPIs.\n, • Excellent analytical, organisational and problem-solving abilities.\n, • Strong commercial awareness and leadership skills.\n, • Full UK Driving Licence.\n, • Educated to A-Level, Degree level or equivalent experience.\nDesirable\n\n, • Project Management qualification.\n, • Lean Six Sigma qualification.\n, • Experience implementing digital service or operational improvement solutions.\nWhat's on Offer?\n\n, • Salary of £35,000 - £42,000 per annum\n, • Permanent, full-time role based in Birmingham.\n, • Opportunity to manage key client accounts and influence operational performance.\n, • Supportive working environment with genuine career development opportunities.\n, • The chance to drive continuous improvement and make a real impact.\nApply Now

Your new companyAn award-winning leading Accountancy Firm is looking for an M&A Tax Director based in Birmingham. This Firm operates across the UK, Nordics and USA with around 100 offices in the UK alone. They have seen dramatic growth in recent years, bringing them into the Top 10 UK Firms and are looking to invest in this growth with the appointment of a new M&A Tax Director.Your new roleAs the Mergers & Acquisitions Director within this Firm's Midlands Tax Team, you will work closely with clients and the Firm's Corporate Finance team to consult on transactions from both a buy and sell perspective. Advising clients in the SME market on due diligence, share transactions, modelling and structuring, you will lead, manage, and coach other members of the team.What you'll need to succeedThe successful M&A Tax Director will have extensive experience in an M&A Corporate Tax role with ACA or CTA qualification. This Firm is looking for an M&A Director who will lead from the front as well as collaborating with peers but keeping a dynamic approach to clients' solutions.What you'll get in returnThis is a forward-thinking, progressive team that provides an exciting opportunity for a talented M&A Tax Director to become involved in a diverse client base. This Firm is offering an excellent remuneration package and benefits along with an agile working environment. They offer ongoing coaching and training to maximise your skills and experience.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you an experienced HR professional who is ready to take on your next challenge? Are you looking for a fulfilling and rewarding career rather than just another job? Do you crave an autonomous environment where you have the freedom to really make your own mark on things? Then you’re in the right place! \n \n Here at GXO, we’re looking for an experienced HR Manager to join us on our WH Smith contract. You’ll manage the HR Operations across Warehouse and Transport in Birmingham and a transport out base in Milton Keynes. You will lead the on-site HR presence and provide efficient and effective support to the site operational teams using digital HR techniques to align culture, talent, structure and processes. \n \n This is a full time, permanent position, and the hours of work are Monday to Friday, 08:00 – 16:00, however should you prefer there is the option to work 08:30 – 16:30 or 09:00 – 17:00. \n \n Pay, benefits and more: \n \n You’ll be paid a salary of up to £50,000 per annum, you’ll also receive 25 days annual leave (plus bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. Your benefits package includes a company sponsored pension scheme, private medical and dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more. You’ll also have access to our GXO University which provides you with the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with. There’s also our continued focus on internal promotions, over 60% last year! \n \n What you’ll do on a typical day: \n \n\n • Ensure that the site HR team provide a consultancy and advisory service to managers on matters of discipline, grievance and performance improvement, whilst embedding the GXO values and commitments\n, • Facilitate harmonious employee relations with the site teams and respective trade union representatives to ensure optimum working efficiency within the operation\n, • Provide full HR generalist support and advice to managers and employees - ensuring a current knowledge of employee legislation and employee relations issues is maintained to ensure the business area remains compliant and risk is mitigated\n, • Lead, coach and develop the HR and Payroll team; responsible for all people processes during the lifecycle of an employee.\n\n \n What you need to succeed at GXO: \n \n\n • Proven experience in a similar HR management role, within a fast paced and dynamic logistics environment\n, • Excellent people management skills with the ability to build and maintain credible and strong professional relationships at all levels\n, • Be an effective influencer and communicator, able to positively engage and empower others\n, • Be adaptable and able to work within a rapidly changing environment\n, • CIPD Level 5 qualified/part qualified or studying towards\n\n \n We engineer faster, smarter, leaner supply chains #LI-LB2 \n \n \n \n GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. \n \n The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement

This is an excellent opportunity for an experienced Accounts Receivable professional to lead the day-to-day income function, ensuring the accurate collection, allocation and reporting of income while maintaining strong financial controls. Managing a small team, you will drive process improvements, support key stakeholders, and oversee housing income, credit control, banking and reconciliation activities. \n Client Details \n Our client is a well-established, values-led organisation that delivers essential services and support to communities across the UK. With a strong focus on making a positive social impact, they are committed to providing high-quality services, driving continuous improvement, and investing in both their people and systems. \n As part of an ongoing period of growth and development, they are seeking an experienced Accounts Receivable Team Leader to join their finance team and play a key role in ensuring the effective management of income, financial controls, and stakeholder engagement across the organisation. \n Description \n\n • Lead the day-to-day Accounts Receivable function, ensuring all income is accurately processed, allocated and reconciled.\n, • Manage credit control activities and monitor outstanding debt to support effective cash flow management.\n, • Oversee housing income processes, including rent, Housing Benefit and Universal Credit postings.\n, • Ensure bank reconciliations and income-related balance sheet reconciliations are completed accurately and on time.\n, • Support month-end and year-end close activities, including reporting, audit requirements and bad debt provisions.\n, • Build strong working relationships with internal stakeholders to resolve income and account queries efficiently.\n, • Identify and implement process improvements to enhance controls, efficiency and service delivery.\n, • Lead, coach and develop Accounts Receivable team members, driving performance and engagement.\n, • Maintain robust financial controls, ensuring compliance with organisational policies, statutory requirements and audit standards.\n\n Profile \n\n • Proven experience within Accounts Receivable, Credit Control or Income Management, ideally in a housing, charity or public sector environment.\n, • Previous experience leading, supervising or mentoring finance team members.\n, • Strong reconciliation, cash allocation and ledger management experience with excellent attention to detail.\n, • Confident communicator with the ability to build effective relationships across finance and operational teams.\n, • Highly organised, able to prioritise a varied workload and consistently meet deadlines.\n, • Strong systems and Excel skills, with experience using finance and reporting platforms.\n, • A proactive, solutions-focused individual who enjoys driving process improvements and maintaining high standards of financial control.\n\n Job Offer \n\n • Competitive salary ranging from £38,000 to £39,000 per annum.\n, • A permanent position within the Not For Profit sector, based in Birmingham.\n, • A supportive and collaborative team environment.\n, • Hybrid working model with a minimum of two days per week in the Birmingham office.\n, • Opportunity to lead a critical finance function within a well-established, purpose-driven organisation.\n, • Exposure to a varied role spanning accounts receivable, housing income, banking, controls and systems improvement.\n, • Ongoing professional development and career progression opportunities.\n, • Pension scheme, healthcare plan and salary sacrifice benefits, including Cycle to Work.\n\n Take the next step in your career and apply for this AR Team Leader position in Birmingham today!

The Role \n You will be joining WTW as a Pension Actuarial Consultant, contributing to our UK Defined Benefit pensions work. \n We work with a wide range of clients and your work may cover both trustee and corporate assignments. As well as providing advice on regular valuations, accounting, PPF levies, individual calculations, and factor reviews, we often work alongside our clients on innovative, market-leading projects. \n As a pension actuarial consultant at WTW, you will have opportunities to contribute to varied and interesting projects such as: \n\n • Integrated risk management\n, • Liability management\n, • Guaranteed minimum pension (GMP) equalisation\n, • Plan design strategy\n, • Asset and liability modelling and journey planning strategy\n, • Mergers and acquisitions\n\n \n You will be part of a collaborative and inclusive team environment, actively engaging in team collaboration and building relationships. \n As a pension actuarial consultant, you will also mentor junior colleagues, developing their skills, while demonstrating strong project management and delegation skills. \n Our “Work Styles” structure allows you to choose the option which best suits you. The structure is grounded in the trust which we place in all colleagues and has flexibility as its core. Most colleagues have selected the hybrid option, which offers a flexible mix of working from home and in the office, choosing your location to match your plans for each day, for example attending the office for client meetings and personal development. You can also benefit from flexible working opportunities, such as part-time working, and will have control over your work-life balance. \n \n Qualifications \n What you’ll bring \n\n • Experience working as a pension actuary on core UK defined benefit pensions actuarial work.\n, • IFoA nearly/newly qualified OR qualified actuary.\n, • Strong client-service orientation.\n, • Strong written and verbal communication skills to deliver impactful client interactions.\n, • Proven delegation skills and a desire to coach and mentor junior colleagues.\n, • Sense of accountability: owning your work and taking pride in it.\n, • Self-starter: interest in continually challenging yourself and willingness to step outside of your comfort zone.\n, • Ability to think beyond the task at hand and understand how work fits into the broader landscape.\n\n What we offer \n Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. \n \n We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. \n \n Equal Opportunity Employer \n We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants.

PE Cover Supervisor / Sports Coach \n Location: North BirminghamSalary: £100 - £130 per dayJob Type: Full-Time | Day-to-Day & Long-Term Opportunities \n Are you passionate about sport and inspiring young people? Whether you're an experienced Sports Coach, a Sports Graduate looking to gain valuable school experience, or an experienced PE Cover Supervisor, we'd love to hear from you. \n We are working with a welcoming secondary school in North Birmingham that is seeking enthusiastic and reliable individuals to join their team. This is a fantastic opportunity for anyone looking to build a career in education while making a real impact on students' learning and development. \n The Role\n As a PE Cover Supervisor / Sports Coach, you will: \n\n • Deliver pre-planned PE lessons across Key Stages 3 and 4.\n, • Supervise students during general classroom cover when required.\n, • Manage classroom behaviour effectively and create a positive learning environment.\n, • Encourage student participation, confidence and teamwork.\n, • Support the school's high expectations for behaviour and learning.\nWe Are Looking For\n\n, • Sports Coaches with experience working with young people.\n, • Sports Graduates looking to gain classroom experience before teacher training.\n, • Experienced PE Cover Supervisors or Cover Supervisors.\n, • Confident communicators with strong behaviour management skills.\n, • A proactive, enthusiastic and adaptable approach.\n\n If you are interested in hearing more information, please can you click 'APPLY' and attach your CV!

£1500 Sign On Bonus from 1st September 2025 \n · £750 upon joining \n · £250 once accredited Stellantis &You \n · £500 after 12 months employment \n Diagnostic Technician based at our Birmingham Central Dealership: 100 Small Heath Hwy, Birmingham B10 0BT \n\n • Career Opportunity in a manufacturer owned dealership\n, • Additional £91 per month salary uplift for MOT qualified technicians\n\n About Us \n Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and bonus opportunities. \n Additional Benefits \n\n • Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!\n, • Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.\n, • Pension: Benefit from a generous employer pension contribution of up to 7%.\n, • Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays.\n, • Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly.\n, • Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions.\n, • Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources.\n, • Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees.\n, • Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package.\n, • Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development.\n, • Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan.\n, • Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage.\n, • Access to our Technician Upskill Programme\n, • Toolbox Insurance\n, • Paid sick leave upon completion of Probationary period.\n\n Diagnostic Technician Role Overview: \n This is a great opportunity for you to become a key member of our workshop team. \n An exciting new opportunity has come up here at our Birmingham Central dealership as we’re on the lookout for a Diagnostic Technician to join our dynamic team. \n As a Diagnostic Technician you will diagnose complex systems across the whole range of vehicle systems, as well as routine service and repairs. We believe in developing YOU, providing a supportive and engaging place to work and offering training opportunities that keep you up to date with all the latest technologies to progress your career with us. \n A Diagnostic Technician will also: \n\n • Ensure Quality and a first time fix to delight our customers every time.\n, • Complete video vehicle health checks to highlight any issues & sell-up opportunities.\n, • Communicate with workshop supervision regarding work progress.\n, • Develop your skills & knowledge via regular training including EV.\n, • Assist and coach your colleagues with technical assistance.\n, • Maintain a clean & safe work bay.\n, • Complete MOTs in line with DVSA standards.\n\n Let’s Work together: \n We are looking for an experienced Vehicle Technician with a knack for diagnostics, a passion for continuous learning, and a drive to work on Stellantis brand products as a key member of our successful aftersales team. The ideal candidate will hold an NVQ in Motor Vehicle Technology through IMI or a City & Guilds Level 3 qualification, at a minimum. \n Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

The Assistant Branch Manager will support the store's operations and team to deliver exceptional customer service and meet sales goals. This role in the retail industry requires a proactive individual with strong organisational and leadership skills to manage day-to-day activities effectively. \n Client Details \n The employer is a well-established retail organisation with a reputation for offering high-quality products and excellent service. As part of a medium-sized team, they are committed to providing a professional and customer-focused shopping experience in their Birmingham Store \n Description \n\n • Motivate, coach and develop store teams to exceed KPIs, sales targets and results\n, • Identify and maximise sales opportunities (e.g. promotions, outfit building, up & cross selling, corporate sales/events) to ensure sales and margins targets are achieved and exceeded\n, • Deliver and drive your team to ensure customer service expectation by ensuring expert product knowledge, ensuring you and the team are up to date with the latest store ranges and promotions\n, • Support with managing and minimising all controllable costs efficiently and within planned budgets\n, • Utilise and encourage colleagues to use all store, business and staff training tools, including commercial reports, VM directives and tools to support the delivery and consistency in visual and store standards\n, • Drive a culture of exceptional customer service by ensuring all team members are fully conversant with companies customer service, FEEFO and current store promotions and ranges.\n, • Support with reporting and analysing of data, including trading and conversion, managing all compliance and controlling stock and costs in line with company expectations\n, • Encourage and recognise outstanding team performance, to increase team motivation and store morale\n, • Champion colleague engagement and identify suitable initiatives to drive improvements in engagement survey results and employee turnover\n, • Comply with all company policy and procedures and adherence to company health & safety guidelines and security processes\n\n Profile \n A successful Assistant Branch Manager should have: \n\n • Experience in a retail or customer-facing role, ideally with leadership responsibilities.\n, • Strong organisational and problem-solving skills to manage daily store operations effectively.\n, • Proven ability to motivate and develop a team to achieve sales targets.\n, • Excellent communication skills to engage with both customers and team members.\n, • An understanding of stock management and visual merchandising principles.\n, • A proactive approach to ensuring compliance with company policies and procedures.\n, • A focus on delivering high-quality service and maintaining customer satisfaction.\n\n Job Offer \n\n • A competitive salary ranging from to £32,000 per annum, plus bonus.\n, • Performance-based bonus opportunities.\n, • A permanent role for a British Heritage Brand\n, • Opportunities for professional growth and development within the company.\n, • A supportive and collaborative team environment.\n\n If you are eager to join a thriving retail company and take the next step in your career, we encourage you to apply for this exciting Assistant Branch Manager role in Birmingham

Health and Safety Administrator \n An excellent opportunity to join our team at McDermotts for an organised Health and Safety Administrator to support SHEQ compliance, audits, document control, reporting and safety culture within a busy construction environment. \n If you’ve also worked in the following roles, we’d also like to hear from you: SHEQ Administrator, HSE Administrator, Health and Safety Coordinator, SHEQ Coordinator, HSEQ Administrator, QHSE Administrator, Compliance Administrator, Document Controller, SHEQ Assistant, Health and Safety Assistant \n \n SALARY: Competitive + Benefits \n LOCATION: Aston, Birmingham, West Midlands \n JOB TYPE: Full-Time, Permanent \n WORKING HOURS: 07:30 – 17:00 (Monday to Friday) \n \n JOB OVERVIEW \n We have a fantastic new job opportunity for a Health and Safety Administrator to join a busy SHEQ team supporting compliance, administration and continuous improvement. \n As a Health and Safety Administrator you will help coordinate management systems, audits, inspections, reporting, document control, supply chain processes and SHEQ communications. \n The Health and Safety Administrator will also support worker engagement, investigations, toolbox talks, risk assessments, method statements, COSHH records and CDM Regulations compliance. \n This is a great opportunity to join a supportive team working on high-profile infrastructure projects, with career development and training opportunities available. \n \n DUTIES \n Your duties as the Health and Safety Administrator include: \n\n • SHEQ Administration: Coordinate management system records, communications, document control, certifications and record retention\n, • Compliance Support: Help ensure internal processes support legal, quality, environmental, health and safety standards, including CDM Regulations\n, • Audit and Inspection Coordination: Support inspections, internal audits, reporting, action tracking, investigations and improvement projects\n, • Supply Chain Coordination: Coordinate subcontractor approvals, approved lists, orders and supply chain compliance processes\n, • Reporting and Analysis: Produce monthly reports covering compliance, conformance, supply chain issues, lessons learned, training needs and improvement actions\n, • Tender and Client Support: Assist with client PQQs, tender information, knowledge banks and client portal maintenance\n, • SHEQ Communications: Support toolbox talks, guidance documents, visual posters and updates that help raise awareness and improve safety culture\n, • Risk Documentation: Work with SHEQ Advisors to maintain risk assessments, method statements, COSHH assessments, environmental aspects and legal registers\n, • Team and Department Liaison: Liaise with internal departments, site teams, clients and the supply chain to support positive working relationships and improved performance\n\n \n ABOUT US \n McDermotts is a nationwide civil engineering and groundworks company based in Birmingham, supporting some of the largest construction companies across the length and breadth of the UK. Established in 1994, we’re a family-founded business that still operates with the customer focus and values we started with. Construction is our passion, and we believe that the industry can provide rich and rewarding experiences. \n Our certifications include: CIOB, ISO 45001, ISO 9001, ISO 14001, ISO 50001, NHSS30, SSIP, Achilles Building Confidence, Safe contractor, Construction Line, FORS and Considerate Constructors. \n To ensure we continue to meet the needs of our customers and grow as a business, we continually look for new recruits to join our team. When you engage with McDermotts, you are not just joining a team, you become part of our family. Our culture is built around supporting each other and working together to achieve success. \n If you want to work in an environment that puts people at the centre and has a genuine commitment to doing things the right way, McDermotts could be the place for you. \n \n CANDIDATE REQUIREMENTS \n ESSENTIAL \n\n • IT literate with good administration, record keeping and document management skills\n, • Excellent written and verbal communication skills\n, • Ability to raise awareness and support improvements in safety culture\n, • Able to proactively support HSE management policies, procedures and practices\n, • Ability to train, coach or support staff to improve understanding and capability\n, • Able to work proactively and cooperatively with clients, contracts teams, site staff and the supply chain\n, • Strong organisational skills with the ability to manage routine tasks, reporting and improvement activity\n\n DESIRABLE \n\n • Knowledge of health and safety\n, • Document control experience\n\n \n BENEFITS \n\n • Opportunity to work on high-profile infrastructure projects\n, • Supportive and collaborative team environment\n, • Career development and training opportunities\n, • Competitive salary and benefits package\n\n \n McDermotts is an equal opportunities employer, and we value diversity. All engagement is decided based on a qualifications, merit and business need. \n Applicants from outside the UK must have a suitable visa or the Right to Work in the UK to be considered for this job. \n \n NO AGENCIES PLEASE \n \n HOW TO APPLY \n To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. \n JOB REF: AWDO-P14924 \n This job is being advertised by AWD online on behalf of McDermotts \n AWD-IN-SPJ

Job Title \n Financial Reporting Assistant Manager \n \n Location \n Birmingham \n \n Salary \n £47,000 - £53,000 \n \n A leading accountancy and advisory firm is looking to appoint an Assistant Manager to join its growing Financial Reporting team. \n \n This is an excellent opportunity for an ACA or ACCA qualified accountant looking to build their career within a collaborative and supportive environment. Working with a diverse portfolio of clients across a range of sectors, you'll deliver high-quality financial reporting and advisory services while developing strong client relationships and mentoring junior team members. \n \n What you will be doing as a Financial Reporting Assistant Manager \n \n As an Assistant Manager, you'll be responsible for managing a varied workload, ensuring client deadlines are met and identifying opportunities to provide additional value. Working closely with Managers and Partners, you'll support clients with statutory reporting, management accounts, VAT and wider financial reporting requirements. \n \n Key Responsibilities \n \n\n • Prepare and review complex statutory accounts under FRS 102 and IFRS.\n, • Review statutory accounts for sole traders, partnerships and limited companies.\n, • Prepare and review VAT returns together with employer tax returns, including P11Ds and PSAs.\n, • Produce monthly and quarterly management accounts for a range of clients.\n, • Prepare integrated cash flow forecasts.\n, • Review bookkeeping completed using cloud accounting software, including Xero and Sage.\n, • Prepare and review corporation tax returns, working alongside the firm's specialist tax team where required.\n, • Build and maintain strong client relationships, acting as a trusted point of contact.\n, • Review clients' financial processes and internal controls, recommending improvements where appropriate.\n, • Undertake on-site assignments and secondments at client premises when required.\n, • Support, coach and mentor junior members of the team.\n, • Ensure work is delivered on time, within budget and to a consistently high technical standard.\n, • Keep up to date with changes in accounting standards and legislation, sharing knowledge across the team.\n, • Work collaboratively with colleagues across multiple service lines to deliver the best outcomes for clients.\n\n \n What you will need to succeed as a Financial Reporting Assistant Manager \n \n\n • ACA or ACCA qualification.\n, • At least two years' recent experience within an accountancy practice.\n, • Strong experience preparing and reviewing statutory accounts.\n, • Good working knowledge of UK GAAP, FRS 102 and IFRS.\n, • Experience using accounting software such as Xero, Sage and ideally CaseWare.\n, • Excellent organisational and time management skills.\n, • Strong communication and client relationship management skills.\n, • A proactive, commercial approach with the ability to manage multiple priorities.\n, • Previous experience supporting or mentoring junior staff would be advantageous.\n\n \n Why join this firm? \n \n\n • Competitive salary.\n, • Hybrid and flexible working.\n, • Clear career progression within a growing team.\n, • Ongoing technical training and professional development.\n, • A collaborative and supportive working environment.\n, • Comprehensive benefits package including pension, annual leave and wellbeing support.\n\n \n What next? \n \n The client is keen to start interviewing NOW! So, if you are interested, please apply ASAP! \n \n \n \n As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Location: BirminghamShift pattern: Full-time 37.5 hours per weekRole Purpose \n To provide day-to-day support to the Pending Team Manager while ensuring pending referrals are actively managed and progressed. The Motor Hire Senior acts as a senior point of contact within the team, supporting operational performance, maintaining quality standards, handling escalations, and providing guidance to team members. In the absence of the Manager, the Senior will assume responsibility for workload coordination and operational oversight. What will your day look like:\n Operational Support \n\n • Support the management of the Pending Team's daily workload.\n, • Ensure referrals are worked within agreed service levels.\n, • Monitor pending queues and prioritise urgent cases.\n, • Ensure VIP referrals are reviewed daily.\n, • Help drive conversion opportunities across the team.\n, • Support with workload allocation during busy periods.\n\n Customer & Referrer Management \n\n • Handle complex customer and referrer enquiries.\n, • Assist with challenging conversations and objections.\n, • Ensure accurate updates are provided to referrers.\n, • Escalate issues requiring management intervention.\n, • Support excellent customer service delivery.\n\n Quality & Compliance \n\n • Review referrals to ensure quality and accuracy.\n, • Support compliance checks and process adherence.\n, • Ensure security documents are reviewed and stored correctly.\n, • Monitor system notes and record keeping standards.\n, • Support quality monitoring activity and provide feedback.\n\n Team Support \n\n • Act as a point of contact for team members.\n, • Assist with coaching and knowledge sharing.\n, • Support the onboarding and training of new starters.\n, • Provide guidance on processes and procedures.\n, • Support team engagement and morale.\n\n Management Support \n\n • Assist the Pending Team Manager with reporting and administration.\n, • Monitor team workloads and service levels.\n, • Support performance management activities.\n, • Cover management responsibilities during periods of absence.\n, • Escalate operational risks and issues where required.\nKnowledge and Abilities:\n Essential \n\n • Strong customer service experience.\n, • Excellent communication skills.\n, • Ability to prioritise and organise workloads.\n, • Strong attention to detail.\n, • Problem-solving and decision-making skills.\n, • Ability to coach and support colleagues.\n, • Good understanding of booking and referral processes.\n\n Desirable \n\n • Previous experience within vehicle hire, claims, insurance, or accident management.\n, • Experience acting as a senior or mentor within a team.\n, • Understanding of performance management and quality processes.\nBenefits\n Career & Purpose \n\n • Davies Innovation Lab\n, • Leadership training programme\n, • Funding for professional qualifications\n, • Thrive at Davies; learning opportunities\n\n Environmental & Social \n\n • The Davies Foundation\n, • Local charity funding\n, • Pennies To Heaven\n, • Employee Resource Groups\n, • Employee volunteering programme\n\n Financial Health \n\n • Pension, 5% employee and 5% employer contribution\n, • My Choices at Davies provides; High Street discounts and Financial wellbeing hub\n, • Life assurance: x4\n, • Refer a Friend\n, • Cycle to Work Scheme\n, • Lease car salary sacrifice\n, • Davies Incentive Plan\n, • Enhanced maternity, paternity and adoption pay\n\n Mental, Physical & Emotional Wellbeing \n\n • Wellbeing centre; move, munch, money & mind focus\n, • Discounts with 100's of UK retailers\n, • EAP; 24/7 confidential helpline\n, • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years\n, • Flexible working\n, • Dress for your day\n, • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage\n, • Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan\n

Electrical Trainer (Full Training Provided) Birmingham £38,000- £48,000 + Comprehensive Training + Career Progression + Excellent Benefits + Generous Holiday Package Are you an experienced Electrician or an experienced Electrical Trainer? Do you want to step off the tools and into a rewarding role where you can shape the next generation of electricians, while enjoying excellent benefits, clear career progression, and strong job satisfaction? Join a highly regarded institution with ambitious growth plans and an excellent reputation for valuing and supporting its staff. With state-of-the-art facilities and a commitment to excellence, this is a fantastic opportunity to develop your career while making a meaningful impact. As an Electrical Trainer, you'll mentor and support a group of up to 18 apprentices working towards their T1, T2, and T3 Electrical qualifications. You'll have the autonomy to coach, develop, and inspire the next generation of electrical professionals, ensuring they reach their full potential. The ideal candidate will be an experienced and motivated professional from the electrical industry who is keen to share their knowledge and expertise. You must hold an NVQ Level 3 qualification and a valid Gold Card. You'll be confident in a mentoring environment and enjoy supporting individuals at the start of their careers. Strong communication skills, patience, and the ability to build confidence in others are essential. A willingness to learn and develop through the training provided is also key. This is an excellent opportunity for a skilled electrician to take the next step in their career, gain new qualifications, and make a lasting impact on future professionals. The role: Full training provided to support your transition into the role. Opportunity to move from hands-on site work into a rewarding teaching and mentoring position. Excellent benefits package. Clear progression opportunities within a supportive and forward-thinking organisation. The person: Experience within the Electrical industry. NVQ Level 3 qualification. A valid Gold Card.Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates

Platinum Travel Recruitment are collaborating with a fabulous forward thinking travel company who are now seeking an experienced Travel Operations Manager, based in either the Birmingham or Peterborough office. This is an exciting and varied role, ideal for an operations manager from a tour operator background, seeing a rewarding career. The Travel Operations Manager shall lead, manage and optimise the day-to-day operational performance of the business, with sales delivery, operational efficiency, after-sales service and ticketing accuracy. The Operations Manager is responsible for driving sales performance, maximising conversion, managing departmental KPIs, and ensuring high standards across the full customer lifecycle — from initial enquiry through to post-sale support and ticketing. Travel Operations Manager – Essential Requirements Operational management experience within a tour operator is imperative. Strong commercial and sales-driven leadership. Proven experience managing performance in a call-centre environment. Excellent decision-making and problem-solving ability, including under pressure. Ability to coach, motivate and hold managers accountable. Strong planning, prioritisation and time management. High attention to detail and process discipline. Influential leadership and stakeholder management. Training, coaching and development capability. Travel Operations Manager Duties: Own and drive overall sales performance across the Sales Department. Monitor sales KPIs, ensuring targets are met or exceeded. Work closely with Sales Managers to motivate teams, manage incentives and improve engagement. Ensure sales messaging, offers and promotions are clearly communicated and consistently applied. Conduct regular operational checks to ensure service levels, productivity and quality standards are achieved. Implement, maintain and continuously improve operational procedures and best practice processes. Oversee ticketing and processing accuracy, timeliness and compliance. Monitor queues, backlogs and SLA adherence across after-sales and ticketing functions. Work with managers to identify training needs and improve operational capability. * Ensure all departmental managers conduct regular one-to-one reviews with their teams. Many benefits are on offer including sick pay, holidays, travel perks, career growth, varied role, training sessions, supportive team, salary negotiable depending on experience, high spec offices, plus many more perks. Come and join our clients fabulous team and take your travel career into new heights

Senior Operations Manager (QSR) £60,000 – £65,000 + Car Allowance Midlands / Travel to other sites Help Build One of the UK's Most Exciting Emerging QSR Brands Some operational roles are about maintaining standards - This isn't one of them. Must have experience in Quick Service Restaurants (QSR) Fast Food Food Delivery Branded Restaurant Groups High-Volume Casual Dining Multi-Site Hospitality Operations Foodservice & Grab-and-Go Concepts Ballantine Recruitment has been exclusively appointed to identify a Senior Operations Manager for a fast-growing, founder-led QSR business that is already making a significant impact within the UK market. Following an exceptional launch, opening sales are already exceeding expectations by more than 50%, with ambitious expansion plans firmly underway. This is a rare opportunity to join a business at exactly the right stage of its journey, working directly alongside the founders to help build the operational platform for future growth. If you're looking for a role where you can genuinely influence the direction of a business, this could be exactly what you've been waiting for. The Opportunity As Senior Operations Manager, you'll become a key member of the leadership team, working directly alongside the founders to support the continued growth and operational success of the business. This is a highly visible role with genuine influence, responsibility and long-term progression. You'll play a pivotal role in driving operational excellence, developing scalable systems, supporting future expansion and helping shape the next chapter of the business. Key Responsibilities Lead operational performance across multiple locations. Drive consistency in customer service, food quality and operational standards. Support, coach and develop Store Managers and operational teams. Take ownership of operational KPIs and site performance. Manage P&L performance and identify opportunities to improve profitability. Implement operational systems, processes and best practice. Ensure compliance across food safety, hygiene and company standards. Support future site openings and expansion projects. Work closely with the founders on operational strategy and long-term growth. Who We're Looking For We're looking to speak with ambitious operational leaders who have built their careers within structured, high-volume hospitality, QSR, foodservice or multi-site restaurant environments. You'll bring: Proven multi-site operational leadership experience. Strong commercial awareness with P&L responsibility. Experience leading high-performing operational teams. Excellent coaching and people development skills. Strong operational discipline and attention to detail. The ability to thrive within a fast-paced, growing business. A hands-on leadership style with the ambition to build something exceptional. Why Join This Business? This isn't simply another Operations Manager role. It's an opportunity to join an ambitious business at a pivotal stage of its growth journey. You'll benefit from: Working directly alongside the founders. Genuine influence over the future direction of the business. A fast-growing organisation with ambitious expansion plans. The opportunity to build scalable systems and operational excellence. Long-term leadership progression. A business already outperforming expectations. Package £60,000 – £65,000 Basic Salary + Car Allowance Leadership Development Opportunity Long-Term Career Progression *Midlands About Ballantine Recruitment Ballantine Recruitment is a specialist search and talent partner supporting ambitious businesses across the Food & Drink, Hospitality, Manufacturing, Engineering and Commercial sectors throughout the UK. We specialise in identifying and securing exceptional operational, leadership and executive talent through targeted search, market expertise and an extensive professional network. Apply If you're an experienced operational leader looking to become part of an ambitious growth story, we'd love to hear from you. For a confidential discussion regarding this opportunity, please contact: Ballantine Recruitment

Senior Recruitment Consultant - Marks Sattin Location: Birmingham (Hybrid) Join our specialist Birmingham team and place high-calibre professionals into permanent and interim roles across commercial, corporate and industry functions. You’ll own client relationships from SME to scale‑up and corporate, provide market-led hiring solutions and grow a profitable book of business within a respected brand. This role suits a commercially driven recruiter who enjoys influencing hiring decisions and delivering tangible business impact. Key responsibilities: Own full‑lifecycle recruitment: intake, targeted sourcing, assessment, interview prep, offer negotiation and onboarding. Act as trusted advisor to hiring managers, directors and HR partners, shaping hiring strategy and decisions. Drive new business: proactive outreach, client meetings and relationship building to win and retain accounts. Deliver an outstanding candidate experience while managing multiple roles to SLAs and commercial targets. Lead proactive sourcing: market mapping, headhunting, database searches, social recruiting and referrals. Provide market insight, competitor intelligence and salary benchmarking to inform client decisions. Hit and exceed individual billings and KPIs, contributing to team revenue and growth. Coach and mentor junior consultants, sharing best practice to raise team performance. Skills and experience: Proven track record placing professionals into permanent and interim roles (commerce, industry or corporate markets preferred). Strong stakeholder management and influencing skills at senior levels. Commercially motivated with consistent success in meeting/exceeding billing targets and generating new business. Confident business developer comfortable with consultative selling and presenting market insight. Organised, resilient and able to prioritise in a fast‑paced environment. Proficient with ATS/CRM systems, digital sourcing tools and MS Office. What’s in it for you: Competitive base salary with generous commission and bonus opportunities. Clear career progression and professional development across Marks Sattin and Gi Group Holdings. Structured training, sector support and mentoring from senior consultants. Hybrid working, generous holiday allowance and a comprehensive benefits package. Regular team incentives, social events and a collaborative, high‑performance culture. If you’re a motivated recruiter based in Birmingham, ready to drive results and build lasting client partnerships, we’d love to hear from you. Apply now

Energy Sales | Business Development Consultant Location: Edgbaston, Birmingham - Hybrid after initial probation period Salary: £(phone number removed)K Mon-Thurs 8-5.30pm or 8.30-6pm/Fri-8.30-3pm (early finish) My client are a specialist recruiter and are looking for ambitious, resilient and commercially minded individuals to join their friendly team as Energy Sales Consultants, with a strong focus on sales, business development and generating new client relationships. This role will be heavily focused on selling contract and permanent recruitment solutions to the energy, renewables and utilities industries. No recruitment experience required, if you can sell, build relationships, and thrive in a performance-led environment, the rest can be taught. The role As an Energy Sales Consultant, you'll be trained to become a full 360 consultant, with a strong emphasis on the sales and revenue-generating side of recruitment within the energy, renewables and utilities industries across the country. You'll work closely with experienced managers and top billers who will coach you 1:1 and support your development. You'll learn how to: Proactively win new business and develop new client relationships Identify sales opportunities within your market Conduct business development calls and meetings with decision-makers Build and manage your own client portfolio Negotiate fees, terms, and offers Deliver against revenue and billing targets Manage the full recruitment lifecycle from client acquisition to placement This is a fast-paced, target-driven role where your effort directly impacts your earnings and progression. We're particularly keen to hear from people with experience in: B2B sales (energy, utilities, telecoms, SaaS, professional services, etc.) Business development or account management Outbound / phone-based sales environments Estate agency, lettings, or property sales Any role where you've worked to KPIs, targets, or commission You'll be a strong fit if you are: Commercially driven and money-motivated Confident speaking to senior stakeholders Resilient and comfortable with rejection Competitive, proactive, and results-focused Keen to build a long-term career, not just a job We offer: Clear, structured career progression based on performance Uncapped, industry-leading commission scheme Proven success stories including board members who started as consultants Comprehensive sales and recruitment training Ongoing mentoring from experienced leaders A collaborative, high-performing culture that celebrates success Benefits Alongside a competitive base salary and uncapped commission, you'll enjoy: Additional Family First leave days Early Friday finishes Friendly, modern office environment Bring your dog to work International annual Christmas conferences (previous destinations include Malta, Dubai, Havana & Rio de Janeiro) Regular socials and team events Monthly "Spin the Wheel" rewards for exceptional performance (extra holiday, coffee treats, restaurant & experience vouchers) Life assurance policy Bike to Work Scheme If you wish to be considered for this role, please email your cv to (url removed) or call me to discuss on (phone number removed). If you have not heard from us within three weeks of submitting your application, please assume that your application has been unsuccessful on this occasion. We thank you for your interest and encourage you to apply for future opportunities

C9 Recruitment are looking for experienced and reliable PCV Coach Drivers looking for eith Full time or weekend work only to join our client in Manchester. This is an excellent opportunity with a well-established operator, offering competitive pay, structured work, and career progression.Job BenefitsPart time / Full time work availableWeekends onlyOvertimeWeekly payPaid sign on to sign offFree on-site parking availableUmbrella rates Monday - Friday Day - £22.15 per hourMonday - Friday Night - £24.15 per hourWeekend Day - £23.48 per hourWeekend Night - £25.47 per hourPaye rates Monday - Friday Day - £17.00 per hourMonday to Friday Night - £18.50 per hourWeekend Day - £18.00 per hourWeekend Night - £19.50 per hourRequirements Valid UK PCV Driving Licence (Cat D)Valid CPC (Driver Qualification Card)Valid Digital Tachograph CardMinimum 12 months UK bus driving experienceMaximum of 6 penalty points (NO DR, DG, DD, IN offences)No unspent criminal convictionsDBS preferred (or willingness to obtain)Excellent communication and customer service skillsAbility to work flexible shifts including days, lates, and nightsResponsibilities Safely operate buses in line with traffic laws and company safety regulationsTransport passengers on scheduled services in a safe and timely mannerCarry out daily vehicle checks and report defectsEnsure vehicles are clean, fuelled, and roadworthy at all timesComply with driver hours, tachograph, and legal requirementsIssue tickets and ensure passengers hold valid travel ticketsDeliver high standards of customer service and assist passengers when requiredAssist passengers with mobility needs including wheelchair accessReport incidents, accidents, or compliance issues immediatelyComply with all Health, Safety, Security, HR and Environmental policies.Apply today with your CV or call the C9 Recruitment team on 020 8152 4574 – one of our specialist consultants will be happy to help!By applying for this role and providing your UK mobile number, you consent to receive SMS messages from C9 Group Ltd about this application, interview scheduling, and similar job opportunities.Reply STOP to any message to opt out at any time.TPBN1_UKTJ

Salary: £28,000-£39,950 plus uncapped commission with no threshold! At TeacherActive, we’re looking for an ambitious, driven Recruitment Consultant to join our energetic team. Whether you’re an experienced recruiter or come from a strong sales or customer focused background, this is your opportunity to thrive in a high performing, people first business. Our Culture: We’re a passionate, high-energy team that connects talented educators with exciting opportunities. Our office is fun, fast-paced, and supportive, with a reputation as a market leader in education recruitment. Hard work is rewarded, and progression is encouraged. What Makes Us Different: Here at TeacherActive, we pride ourselves on our market leading training and development pathway. When you join us, you’ll take part in our 12-week induction and enter our Training Academy, designed to give you the confidence, skills, and knowledge you need to excel. You’ll also receive ongoing coaching from our expert Sales Coach, access to industry leading learning tools, and continuous opportunities to refine your craft. We don’t just train you, we invest in you. We've Welcomed Talent From a Variety of Backgrounds: Many of our top performing consultants joined us from backgrounds such as field sales, account management, business development, outbound sales, and door-to-door fundraising roles. If you’re confident working towards targets, enjoy building relationships, and thrive in a dynamic environment, we’d love to hear from you. The Role: Recruitment Consultant As a 360 Recruitment Consultant, you’ll manage your own desk and be responsible for: Developing new business and selling recruitment services Building relationships with schools and understanding their hiring needs Visiting clients and attending networking events Sourcing, interviewing, and placing high-quality candidates Managing your candidate pool and database Meeting agreed KPIs and targets Working with sales and compliance teams to ensure smooth onboarding What We’re Looking For If you’re driven by results and enjoy working in a buzzing, target-led role, you’ll thrive here. We value: Determination, motivation, and resilience Experience working towards KPIs and targets Customer-facing or sales experience Strong communication and relationship-building skills Excellent organisation and attention to detail Confident negotiation skills A willingness to learn and take feedback on board The Benefits: Uncapped commission with no threshold- earn from every placement from your first day! Clear career progression and promotion opportunities in a fast growing, performance driven business Salary increments earnt throughout the year as you bill! 23 days annual leave + 8 bank holidays (increasing with service - 1 day per year of service up to a maximum of 30 days (PLUS the extra days below...) An extra day off for your birthday 1 life admin day/yr to use when you need it! Reduced working hours during school holidays for a better work life balance (typically 4-6 hour shifts) Contributory Pension Scheme (5% Employee, 3% Employer) Charity day - a paid day/yr to volunteer where you choose 40 days work from home allowance per year (after passing probation) Regular company events and celebrations because success deserves recognition! Want to stand out from the crowd and fast track your application? You can! Send our Talent Acquisition team a voice note on WhatsApp on (07852) (phone number removed) with the following details: Your name What role you are applying for/ what office you are interested in working in What makes you a great fit for a career as a 360 Education Recruitment Consultant Working Hours: In term time, Monday to Friday: 1x (phone number removed)pm, 2x 7.30-5pm, 2x (phone number removed)pm Reduced hours in school holidays, (Typically between 4-6 hour shifts) Office based full time (Work from home days available after passing probation) If you need any further information about the role then please feel free to contact the Talent Acquisition team on (phone number removed). JS01

Main Purpose of the Job: To provide comprehensive housing management services within a defined geographical area (c.70 properties), including the management and coordination of: voids; health and safety; maintenance; property inspections and aspects of tenancy management, including nuisance and anti-social behaviour advise and local amenities advice. To work closely with Local Authorities’ Housing Officer and to provide additional tenancy sustainment support to designated designated tenants when required. SPECIFIC DUTIES AND RESPONSIBILITES OF THE POST  To provide advice to tenants in form of sign posting on local amenities, schools, GP Surgeries, etc. to ensure tenants settle in well and make use of community amenities in the area.  To provide tenants support with moving in ensuring that Welcome and Starter packs are provided accordingly and to support the tenants with the registration for utility bills.  To assist the Housing Manager and Maintenance Officer to achieve void turnaround targets for repair works and to manage the pre-void and occupation process.  To ensure that each end of tenancy and new letting is completed in line with administrative and legal and contractual requirements.  To work closely with the Local Authority’s Housing Officer to ensure that tenants and others understand the rights and responsibilities as expected.  Where necessary to escalate potential breaches of tenancy to the Local Authority’s Housing Officer and support to enforce the conditions of tenancy where required.  To carry out regular Estate Inspections, monitoring cleaning, grounds maintenance, repairs and maintenance, liaising with colleagues and others to improve the quality of the environment and ensure good conditions are met.  To assist the Housing Manager and others with identifying, reporting and monitoring repairs and maintenance within the designated patch.  To complete minor maintenance jobs where required to avoid delays and to ensur the property is kept in good condition  To attend internal and external meetings as required. Time off in lieu is available for attending meetings outside of normal office hours.  To deal effectively with complaints in line with Ezzi Lettings Solutions’ procedures, managing each through to completion whilst supported by the Housing Manager.  To provide advice on Anti-Social Behaviour ensuring this is escalated internally and externally when required.  To ensure that Statutory Safety checks are completed as required and that records are maintained appropriately.  To comply at all times with Ezzi Lettings Solutions’ legal, contractual and regulatory responsibilities in relation to the above duties.  To be aware of and comply with all current policies, procedure and guidelines.  To ensure that record keeping, monitoring and administrative systems are kept up to date and accurate in accordance with procedures. Personal responsibilities: The post holder must assume responsibility for his/her/their own professional and personal development (supported by the company where appropriate) to ensure that (s)he develops and maintains continuing competence to deliver the organisation’s requirements, including the fair and supportive management of all staff in estates services. Corporate Behaviours: The Housing Officer will commit to:  Act with honesty and integrity at all times.  Demonstrate respect for others and value diversity.  Focus on the tenants, both internal and external, at all times.  Make an active contribution to developing the service.  Learn from, and share experience and knowledge.  Keep others informed of issues of importance and relevance.  Consciously review mistakes and successes to improve performance.  Use discretion and be aware of issues requiring total customer confidentiality. In addition, the Housing Officer will:  Value and recognise ideas and the contribution of all team members.  Coach individuals and teams to perform to the best of their ability.  Delegate work to develop individuals in their roles and realise their potential.  Give ongoing feedback on performance and effectively manage poor performance.  Provide support and guidance to all team members.  Encourage their team to achieve work/personal life balance In return for joining us, we can offer a range of benefits including: Refer a friend payment scheme which is £(Apply online only) bonus if working with us personally for over 6-month period. Opportunities to progress through our personalised career paths. Free training to help develop and enhance your skills. Bluelight Card - discounts. Join Our Team: If you're ready to make a meaningful impact by providing excellent service, we want to hear from you

Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you’re surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit Mott MacDonald’s Advisory and Programme Delivery (APD) unit delivers both project, programme & commercial management (PPCM) services and advisory solutions across the built environment, defence, energy, water, environmental, transportation, health and care sectors. We deliver tailored solutions that directly address our clients’ key challenges, combining our world-leading project expertise with unrivalled programme delivery capabilities and advisory services. APD delivers services to projects ranging in scale and complexity up to £20bn, through the technical disciplines of programme management, project management, project controls, scheduling, cost management, estimating, infrastructure finance, management consulting, digital consulting and education, health and care management. Buildings We support clients worldwide to ensure their goals and ambitions for construction projects are realised, while maximising sustainability and social value for communities. Our solutions include cost and project management services for a wide range of central government, local authority and private clients. We operate right across the building market sector, including workplace, residential, law and order, health, education, retail, sports and commercial property landscapes. Our vision is to provide added value to our clients’ businesses through high quality services delivered by a dedicated team of built environment advisory experts. Overview of the role With the continued expansion of our built environment sector, we have an exciting opportunity for Senior / Associate Project Managers to join our growing and diverse Buildings team to be based in one of our growing Health Market teams in London and Cardiff / Bristol. Driving Social Outcomes is at the heart of every project we work on and we specialise in working collaboratively with project stakeholders to maximise the potential for environmental, social and economic benefits to positively improve the communities in which we live, work and play. As a Senior/ Associate Project Manager, you will be responsible for managing multiple projects through the RIBA Stages acting as the integrator of multidiscipline teams, working on a variety of projects across a diverse Health Portfolio. Senior Project Management Services to include: Advising the client to help them define the strategic brief, including goals and objectives of the project Support the client to establish and procure the project team Define the project success factors including time, cost, quality, environmental, and social outcomes Define and agree project governance structure aligned to client and legislative requirements Produce a detail project execution plan that outlines how the project will be managed Establish reporting requirements and production of progress reports Leading and acting as an integrator of multidiscipline services at all stages of the project life cycle Establish and manage the change control process Monitoring and advising upon project performance against success indicators Implement performance management techniques, including the use of KPI’s to improve project performance Establish a communication strategy and information management plan and implement this across the project managing the interface between all parties and the client Team Leadership including managing and mentoring members of the team across multiple projects In addition to leading Senior Project Management services for our clients you will be responsible for managing our commissions internally and working with our Account Leaders to position and win new work. Additional Internal Project Management and Business Development services to include: Manage our commissions in accordance with our BMS process Oversee resourcing and commercial performance of our commissions managing risk and maximising opportunities Capturing project capability and add value evidence through Project Case studies and Client feedback Supporting account leaders to develop new opportunities for our business including cross-selling our solutions to help our clients overcome challenges Management of bids through our WIN process Driving innovation to support efficiency and quality of service delivery Within the Mott MacDonald family we are looking to attract the finest talent to be part of this journey as we mobilise for a number of key opportunities across a broad portfolio of both public and private sector programmes. Many of the programmes are long term opportunities allowing you to grow and develop your career. Candidate specification Essential: Demonstrate alignment with our Mott MacDonald PRIDE values Demonstratable relevant project management experience in the Health Sector either as a consultant or working for NHS / Health providers Demonstrable knowledge and application of pre and post contract project management and contract management methodologies Ability to work both autonomously and as part of a larger team Be a MAPM / MRICS / MCIOB or equivalent Chartered Professional and working towards ChPP / FRICS/ FCIOB or equivalent Desirable: Relationship building skills –ability to build strong relationships with clients, teams and stakeholders as well as an ability to build and maintain networks of business contacts Ability to manage and lead teams to maximise performance Willingness to mentor and coach junior members of the team to support career progression and chartership Excellent oral and written communication and organisation skills Soft skills including self-motivation; taking initiative; leadership, adaptability and flexibility; effective listening, collaboration; influence and persuasion, insightfulness Drive to innovate and implement best practice Working knowledge of delivery models and technical requirements for healthcare projects eg HTM’s and HBN’s If you meet 80% or more of what we’re looking for, please still apply. We understand not everyone will meet all the requirements, but you might have skills we didn’t know we need. UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us and we will talk to you about how we can support you. We offer some fantastic benefits including: Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Employee Ownership Our employee ownership model means no external investors, just us, creating a culture of shared success. Our employees have a stake and a voice in our business, giving them a direct connection to our success through our personal and group performance bonuses. As your career grows, so does your stake, recognising your long-term impact and contribution. Your voice matters, with the opportunity to connect directly with senior leadership through formal channels to help shape our future. For our senior roles you will have a direct pathway towards ownership from day one. Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years’ service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Make a difference within our communities through our social outcomes

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking an Activities Coordinator (we call them Wellbeing Coach) to help us achieve our goals. Joining us at Cofton Park Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Our Wellbeing Coaches ensure our residents get the most out of life through vibrant social, wellbeing, and lifestyle activities. Outgoing, energetic and passionate about making a difference, your attitude, ideas, and can-do personality will shape how our residents spend their days. We offer our colleagues A competitive salary and benefits package 4 weeks holiday plus Bank Holidays Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.What you'll being doing As the wellbeing coach, you'll be the person that residents, families, and colleagues know as the one who makes things happen. Whilst you'll be developing and organising enrichment and wellbeing activities on a weekly and monthly schedule for our community, you'll also get to know our residents and find out what makes them happy as individuals. You'll learn about people's hobbies and interests and work with colleagues and families to ensure residents can keep doing what they love. Everyone is different, so at Hamberley, we work hard to ensure that people can participate in fun and meaningful activities, whatever their interests or physical and mental abilities. One day, you might arrange a trip to enjoy ice creams at the seaside, lunch at the pub, or a birthday celebration with family with mini-golf in the garden. Another day, you'll host a workshop, allowing people to try new things or to teach fellow residents how to recreate a favourite recipe, try a new craft or learn to paint with watercolours. One Hamberley home even produced a cookbook of family recipes shared by residents. You'll also support colleagues with their own wellbeing and lead and inspire the home to understand the importance of being part of a positive and creative living environment.Could you be part of our team? About you: Excellent communication skills, passion, empathy, and a desire to make people's lives more enjoyable, rewarding and fun Excellent organisational skills, leadership experience and the ability to motivate yourself A good interest in the local area and keen knowledge of community groups, as our residents enjoy days out and attending and organising events Previous experience of working or caring for people within a residential care setting or similar transferable skills Good verbal and written communication, as you'll be responsible for care planning and activity engagement documentation Evidence of leadership skills and experience in inspiring a teamIf this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Cofton Park Manor Cofton Park Manor is a luxurious care home in Birmingham, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley

National travel required (Yorkshire to the South Coast) Up to £50,000 per annum, plus company car or car allowance We are seeking a National Operations Manager to join our thriving Chequers division, overseeing cleaning operations across a portfolio of regional and national healthcare contracts. Reporting to the Head of Operations, you will act as our healthcare sector specialist, leading and motivating a team of five Managers while driving operational performance, service excellence, and the delivery of regional business objectives. As a National Operations Manager you’ll be: Responsible for operational and strategic management and delivery of all services. Supporting a team of managers, working with them on the front line to maximise client retention and growth. Analysing the business and production of operating strategies for the region. Managing client engagement, and driving innovation and mobilisation of any new business wins Looking for opportunities for continuous improvement, cost savings and account growth. As a National Operations Manager you’ll have: Proven experience managing cleaning operations across healthcare contracts, with an understanding of compliance, service standards, and operational best practice. People management experience with the ability to motivate and coach diverse teams across multiple sites to deliver the best possible outcome. The ability to use own initiative to problem solve in a fast paced, high pressure environment. Strong commercial awareness, financial management, Health and Safety awareness and IT literacy. Passionate, flexible, trustworthy, and innovative. What we offer you The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you. We are employee-owned, making you a beneficiary of our future success. 33 days leave including bank holidays. Enhanced maternity, paternity, and sick pay 24hr online GP access as well as mental health, wellness, financial and legal support Two paid volunteering days annually – from beach cleans to supporting your local community. You choose… More than 250 perks and hundreds of exclusive deals and discounts Lots of training, development & apprenticeship opportunities to grow and progress your career Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill * All year-round recognition and annual awards programme to thank our shining stars Our commitment to Diversity, Equity and Inclusion Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity. Reasonable adjustments Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help.. Please note: A basic DBS check is required for this role

Hours: 9:00 am – 17.00 pm (45 minute lunch break) (36 hours) Main purpose of the role: Responsible for a portfolio of customers with invalid claims and/or overdue invoices for which payment needs to be obtained Lead a team of two Collections Executives and work closely with Back Office, offering guidance on required actions and support with complex customer queries to aid in timely repayments High levels of collaboration amongst various internal and external stakeholders Expectation of root cause analysis to understand and improve customer behaviours What you will bring: A desire to drive your future and accelerate your career and the following experience and knowledge: Credit control experience Expert in financial / ledger analysis High-level SAP competence Experience in a fast-moving consumer goods or consumer packaged goods company Proficient organisational, prioritisation and time management skills Strong numerical, analytical and logical reasoning skills Experience of working within a customer facing role Experience in an Order to Cash environment Advanced knowledge of MS Office Applications, particularly Excel Able to identify and remove barriers to enable team success Ability to coach and lead others Effective Business Partnering Conflict and Relationship Management Responsibilities: Hold weekly ledger reviews with Collections Executives to review outstanding debt, offering guidance and support to resolve complex queries Support Collections Executives with customer contact escalations, this will involve customer phone calls, emails and on occasions face to face to recover monies owed Conduct Overdues/Invalids meetings with Commercial Conduct daily and ad-hoc Overdues meetings with the Back Office, guide and support in driving actions to ensure timely customer payments are received Arrange ad-hoc meetings with key stakeholders to ensure required actions have been completed ahead of communications to the customer Assist / co-ordinate in the prompt resolution of customer queries during the collections cycle Undertake analysis of Root Cause Code in the Dispute Management System (DMS) to recognise common issues / trends Liaise with internal stakeholders to drive a reduction in future claims based on Root Cause findings Identify potential customer risks / behaviours and escalate to Credit Risk Analyst Ensure Collections Executive is adhering to defined SLAs within the collection process and maintaining DMS Dispute Case data daily ("Housekeeping"). If not, identify root cause and take actions to resolve Increase capability/upskill the Collections Executive through training, mentoring and coaching * Adopt a Customer Service-Orientated approach to build and maintain positive relationships with customers and internal stakeholders. We will process your CV and personal information to assess your suitability for the role. If we wish to consider you further, we will register your personal information in our database and contact you. We may contact you from time to time about other relevant roles. Your personal information will be securely held. For more information please refer to our privacy notice, a copy of which can be found on our website. – Select Engineering Limited

The Assistant Branch Manager will support the store's operations and team to deliver exceptional customer service and meet sales goals. This role in the retail industry requires a proactive individual with strong organisational and leadership skills to manage day-to-day activities effectively. Client Details The employer is a well-established retail organisation with a reputation for offering high-quality products and excellent service. As part of a medium-sized team, they are committed to providing a professional and customer-focused shopping experience in their Birmingham Store Description Motivate, coach and develop store teams to exceed KPIs, sales targets and results Identify and maximise sales opportunities (e.g. promotions, outfit building, up & cross selling, corporate sales/events) to ensure sales and margins targets are achieved and exceeded Deliver and drive your team to ensure customer service expectation by ensuring expert product knowledge, ensuring you and the team are up to date with the latest store ranges and promotions Support with managing and minimising all controllable costs efficiently and within planned budgets Utilise and encourage colleagues to use all store, business and staff training tools, including commercial reports, VM directives and tools to support the delivery and consistency in visual and store standards Drive a culture of exceptional customer service by ensuring all team members are fully conversant with companies customer service, FEEFO and current store promotions and ranges. Support with reporting and analysing of data, including trading and conversion, managing all compliance and controlling stock and costs in line with company expectations Encourage and recognise outstanding team performance, to increase team motivation and store morale Champion colleague engagement and identify suitable initiatives to drive improvements in engagement survey results and employee turnover Comply with all company policy and procedures and adherence to company health & safety guidelines and security processesProfile A successful Assistant Branch Manager should have: Experience in a retail or customer-facing role, ideally with leadership responsibilities. Strong organisational and problem-solving skills to manage daily store operations effectively. Proven ability to motivate and develop a team to achieve sales targets. Excellent communication skills to engage with both customers and team members. An understanding of stock management and visual merchandising principles. A proactive approach to ensuring compliance with company policies and procedures. A focus on delivering high-quality service and maintaining customer satisfaction.Job Offer A competitive salary ranging from to £32,000 per annum, plus bonus. Performance-based bonus opportunities. A permanent role for a British Heritage Brand Opportunities for professional growth and development within the company. A supportive and collaborative team environment.If you are eager to join a thriving retail company and take the next step in your career, we encourage you to apply for this exciting Assistant Branch Manager role in Birmingham

Are you an experienced construction leader ready to take ownership of a growing business unit? A leading construction organisation is seeking a General Manager – Small Works to drive the commercial and operational success of its nationwide Small Works division. This is a strategic leadership role where you'll oversee multiple projects, develop high-performing teams and play a key role in the continued growth of the business. The Role As General Manager, you will: Lead the commercial and operational performance of the Small Works division. Manage multiple refurbishment, fit-out and small works projects across the UK. Drive profitability through effective forecasting, budgeting and commercial management. Lead, coach and develop a team of Project Managers. Ensure projects are delivered safely, on time and within budget. Build strong relationships with clients and key stakeholders. Maintain robust commercial governance, including NEC and JCT contracts where applicable. Support the Directors with business growth and strategic planning. About You You'll have: Significant leadership experience within the construction industry. Experience managing multiple concurrent construction projects. Strong commercial and financial management skills. Knowledge of NEC and/or JCT contracts. A proven track record of leading high-performing teams. Excellent stakeholder management and communication skills. Desirable: Degree in Construction, Engineering or a related discipline. CIOB or RICS membership (or working towards). Experience delivering refurbishment, fit-out or small works projects. Location Home-based with UK-wide travel. Typically 1–2 days per week visiting projects or clients. Quarterly management meetings. All business travel fully expensed. What's in it for You? £70,000 basic salary. Company vehicle or £6,000+ car allowance. Annual bonus (10% target, up to 20%). 36 days annual leave. Private healthcare and pension. Salary sacrifice vehicle scheme. Fully expensed business travel. Genuine long-term career progression within a growing business. Apply Now! To apply for the position of General Manager, click 'Apply Now' and send your CV to Frankie Durrant. Interviews are taking place now, so don’t miss your chance to join this market-leading company

This is an excellent opportunity for an experienced Accounts Receivable professional to lead the day-to-day income function, ensuring the accurate collection, allocation and reporting of income while maintaining strong financial controls. Managing a small team, you will drive process improvements, support key stakeholders, and oversee housing income, credit control, banking and reconciliation activities. Client Details Our client is a well-established, values-led organisation that delivers essential services and support to communities across the UK. With a strong focus on making a positive social impact, they are committed to providing high-quality services, driving continuous improvement, and investing in both their people and systems. As part of an ongoing period of growth and development, they are seeking an experienced Accounts Receivable Team Leader to join their finance team and play a key role in ensuring the effective management of income, financial controls, and stakeholder engagement across the organisation. Description Lead the day-to-day Accounts Receivable function, ensuring all income is accurately processed, allocated and reconciled. Manage credit control activities and monitor outstanding debt to support effective cash flow management. Oversee housing income processes, including rent, Housing Benefit and Universal Credit postings. Ensure bank reconciliations and income-related balance sheet reconciliations are completed accurately and on time. Support month-end and year-end close activities, including reporting, audit requirements and bad debt provisions. Build strong working relationships with internal stakeholders to resolve income and account queries efficiently. Identify and implement process improvements to enhance controls, efficiency and service delivery. Lead, coach and develop Accounts Receivable team members, driving performance and engagement. Maintain robust financial controls, ensuring compliance with organisational policies, statutory requirements and audit standards.Profile Proven experience within Accounts Receivable, Credit Control or Income Management, ideally in a housing, charity or public sector environment. Previous experience leading, supervising or mentoring finance team members. Strong reconciliation, cash allocation and ledger management experience with excellent attention to detail. Confident communicator with the ability to build effective relationships across finance and operational teams. Highly organised, able to prioritise a varied workload and consistently meet deadlines. Strong systems and Excel skills, with experience using finance and reporting platforms. A proactive, solutions-focused individual who enjoys driving process improvements and maintaining high standards of financial control.Job Offer Competitive salary ranging from £38,000 to £39,000 per annum. A permanent position within the Not For Profit sector, based in Birmingham. A supportive and collaborative team environment. Hybrid working model with a minimum of two days per week in the Birmingham office. Opportunity to lead a critical finance function within a well-established, purpose-driven organisation. Exposure to a varied role spanning accounts receivable, housing income, banking, controls and systems improvement. Ongoing professional development and career progression opportunities. Pension scheme, healthcare plan and salary sacrifice benefits, including Cycle to Work.Take the next step in your career and apply for this AR Team Leader position in Birmingham today

Willmott Dixon has an exciting opportunity for a full time People Partner to join our Construction Midlands business on a 15-month fixed term contract. Supporting the delivery of people strategies that enable strong performance, engagement and capability across the business that directly enable high performance, operational excellence, and ambitious growth plans. Based out of our Central Birmingham office, you will work on a hybrid basis, splitting your time between the office, at home, and travelling to our regional offices or sites on occasion. Working closely with the Lead People Business Partner and the business leaders, this role plays a key part in translating people strategy into day‑to‑day impact. You will be a trusted partner to managers, helping embed consistent people practices, strengthen leadership capability, and create an environment where people can perform, grow and thrive. At Willmott Dixon, we're not just constructing buildings, we're creating long‑term legacies. Our people‑first culture, commitment to sustainability and focus on continuous improvement underpin everything we do. As a People Partner, you'll contribute directly to this ambition by supporting teams through growth, change and everyday people experiences that matter. The primary focus for this role is a strong operational remit across the employee lifecycle. You will role‑model pragmatic commercially focused people support, building credibility, trust and impact across the Midlands region. Key Responsibilities As our People Partner, you will partner with managers and leaders to deliver high quality, consistent people support aligned to business priorities. You will support and enhance our 5 key people experiences: Attract - In partnership with the dedicated Recruitment Team, support recruitment activity and pre‑employment processes, helping deliver a positive and professional candidate experience. Welcome - Ensure new starters are effectively onboarded and supported to become productive and connected quickly. Perform - Coach and advise managers on employee attendance and wellbeing, objective setting, managing performance, effective feedback and confident people decision‑making. Grow - Drive development plans, innovation, and learning activities to unlock potential and career pathways. Helping managers to create an environment where employees can develop, progress and be their best selves. Goodbye - Support transitions and exits with empathy and professionalism, using insight to inform learning and improvement.You will deliver high‑quality People operations across the employee lifecycle, support employee relations cases, and contribute to engagement, wellbeing and inclusion initiatives. Using people data and insight, you will help identify trends, risks and opportunities, supporting effective workforce and succession planning. Visible and approachable, you will build strong relationships across the region, working closely with the wider People Team and People Experience Hub to ensure seamless, joined‑up people support. Who we're looking for You will be a proactive, resilient and people‑focused HR Business Partner/HR Advisor who enjoys working closely with managers and making a tangible difference. Comfortable in a fast‑paced, operational environment, you'll bring a pragmatic, solutions‑focused mindset and a genuine passion for helping people and teams succeed. Credible and confident, you'll balance empathy with commercial awareness, build trust quickly, and take pride in delivering a high‑quality people service that supports business performance and growth. Essential and Desirable Skills Essential Skills Experience supporting the full employee lifecycle, including performance, development and employee relations Confidence in coaching and advising managers on people‑related matters Strong organisational skills and attention to detail, with the ability to manage competing priorities Ability to use people data and insight to inform decisions and improvement. A collaborative approach and desire to continually develop your people partnering capability As the role involves occasional travel, a Full UK Driving License is requiredDesirable Skills CIPD qualified (or working towards it)What we offer We reward our people generously with a competitive salary and a market-leading benefits package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to: Enhanced pension scheme Full private medical Life assurance Profit Share Scheme Home Working allowance Car scheme and motoring expenditure allowance Access to a low‑carbon and electric car leasing scheme, supporting sustainable travelAt Willmott Dixon we provide an inclusive and flexible working environment for people to thrive in, and we are happy to support this where possible. We are a proud member of the Disability Confident Scheme. About Us Over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive

A 6-month contract for a hands-on Senior HR Advisor supporting managers with employee relations, coaching, and change activity, while contributing to organisational design and continuous improvement projects within a fast-paced, matrixed environment. Client Details We are seeking an experienced Senior People Specialist to join a fast-paced, professional environment on an initial 6-month contract. You'll play a key role in supporting a busy client group, including IT, Sales, and Customer Service teams, while also contributing to ongoing people and organisational projects. Description Act as a trusted partner to managers, providing pragmatic HR advice Coach and influence stakeholders on performance management, grievances, and disciplinary matters Support organisational design and change initiatives, including consultations and team restructures Manage complex employee relations cases with confidence Contribute to continuous improvement projects and broader People initiatives Use data and talent metrics to monitor progress and inform decision-making Collaborate with Centres of Excellence and the wider People team Profile Proven experience in a People/HR Specialist or Advisor role (2+ years minimum) Background in matrixed organisations, ideally within tech, professional services, or legal sectors Experience partnering with COEs Strong ER case management experience across performance, grievances, and disciplinaries Experience independently delivering small to medium change projects Exposure to career frameworks and role design is advantageous Data-driven mindset, able to demonstrate impact through metrics and insights Confident coaching managers and handling complex stakeholder situations Proactive, solutions-focused, and comfortable working autonomously Job Offer Competitive day rate (via umbrella, inside IR35) Hybrid working (2-3 days on-site) Opportunity to operate at Junior HR Business Partner level Exposure to organisational design and change projects Fast-paced, well-established environment with strong HR practices Potential opportunity for a permanent role

Trainee Financial Trainer Location: West Midlands Salary: £35,000 – £40,000 Are you an experienced Paraplanner, Financial Adviser, Financial Planning Administrator, or Financial Services professional with a Level 4 Financial Advice or Paraplanning qualification? Whether you're already delivering training or looking to move out of industry into a rewarding education role, this is an excellent opportunity to use your expertise to develop the next generation of Financial Services professionals. Join a respected national training provider delivering high-quality Apprenticeships and help learners build successful careers within Financial Advice and Paraplanning. About the Organisation You'll be joining a well-established national training provider specialising in Apprenticeships, Employability and Skills programmes across the UK. The organisation is recognised for delivering high-quality, employer-focused training that equips learners with the knowledge, skills and behaviours needed to succeed in their careers. With a strong learner-first culture and commitment to quality, you'll be supported by experienced curriculum and quality teams while developing your own career within the Further Education and Skills sector. The Role As a Financial Trainer, you'll support learners completing the Level 4 Diploma in Financial Advice / Paraplanning Apprenticeship Standard, guiding them from enrolment through to End Point Assessment. Using your industry knowledge, you'll deliver engaging learning through a blend of virtual sessions, coaching and workplace support, helping apprentices develop the confidence and competence required to succeed within Financial Services. Previous training or teaching experience is welcomed but is not essential. If you have strong Financial Services experience and enjoy developing others, we'd love to hear from you. Key Responsibilities Deliver training across Financial Advice, Regulated Financial Planning and Paraplanning Apprenticeships. Coach and support learners throughout their apprenticeship journey. Prepare learners for professional examinations and End Point Assessment. Deliver engaging remote and workplace-based learning. Monitor learner progress and maintain accurate learner records. Develop learning resources and training materials. Support learner achievement, retention and progression. Work closely with employers and internal quality teams. Promote safeguarding, Prevent, Equality, Diversity and Inclusion throughout delivery. Ensure apprenticeship and awarding body compliance. About You We're particularly interested in speaking with professionals currently working in Financial Services who are looking for a new challenge. Essential Experience working within the Financial Services sector. A Level 4 qualification in Financial Advice, Regulated Financial Planning or Paraplanning. Excellent communication and coaching skills. The ability to explain technical financial concepts in a clear and engaging way. Strong organisational and IT skills. Desirable Experience delivering training, coaching or mentoring. Experience within Apprenticeships, Further Education or the Skills sector. Teaching qualification (AET, CTLLS, DTLLS, PGCE or equivalent). Assessor qualification (TAQA, CAVA, A1, D32/D33). Knowledge of apprenticeship standards, Functional Skills and e-portfolio systems. Chartered Financial Planner or CeMAP qualification. Why Join? Excellent opportunity to transition from industry into training. Deliver high-quality Financial Services Apprenticeships. Flexible blend of remote and workplace delivery. Supportive curriculum and quality teams. Ongoing CPD and professional development. * Make a genuine impact by developing the next generation of Financial Advisers and Paraplanners. Apply Now If you're an experienced Paraplanner, Financial Adviser, Financial Planning Administrator or Financial Services professional looking to move into a rewarding training career, we'd love to hear from you. Apply today to join a respected national training provider and help shape the future of Financial Services talent across the Midlands

Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: · Have strong communication skills and customer service skills · Be self-motivated · Have a tenacious approach to personal development · Possess a competitive sales mentality · Have an entrepreneurial mind-set Sales and Customer Service advisors will: · Approach new and potential customers on behalf of their clients · Keep up to date with relevant client product information · Understand customer trends and market traits · Provide excellent Customer Service in a professional manner · Complete Sales and relevant paperwork to a high standard · Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, brand awareness fee (where applicable) incentives fundraising role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. * Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Production Team Leader Location: Birmingham B18 5AY Salary: Competitive, DOE + Excellent Benefits! Contract: Full time, Permanent Benefits: Competitive salary, 24 days annual leave plus 8 bank holidays, Pension scheme contributions, Staff discounts on our Island Delight range, Staff Tester Card – access exclusive discounts on food, clothing, cinema tickets, and popular retailers such as TK Maxx, McDonald’s, and more, Free on-site parking and care charging, Opportunities for learning, development, and career progression, A supportive and inclusive working culture where contributions are valued and Being part of a passionate, innovative team in a company with strong heritage and growth plans! Lead People. Drive Performance. Deliver Quality. Cleone Foods is looking for an experienced and motivated Team Leader to join our Production team. This is a hands-on leadership role where you'll be responsible for overseeing daily operations, supporting and developing team members, and ensuring production targets are achieved safely, efficiently, and to the highest quality standards. If you're a natural leader with experience in a fast-paced manufacturing, food production, packing, dispatch, or warehouse environment, we'd love to hear from you. What You'll Be Doing As a Team Leader, you'll play a key role in ensuring the smooth running of your department by: Leading, motivating, and supporting a team of Production Operatives Allocating resources and delegating work effectively across shifts Coaching and training employees to ensure competence and performance Monitoring productivity, quality, food safety, and health & safety standards Managing employee attendance, return-to-work processes, and day-to-day people matters Conducting quality control checks and ensuring all documentation is completed accurately Working closely with Supervisors, Managers, and fellow Team Leaders to achieve operational targets Supporting continuous improvement initiatives across the factory Ensuring all cleaning, hygiene, PPE, and housekeeping standards are maintained Conducting effective shift handovers and communicating operational updates What We're Looking For We're seeking someone who has: Previous experience in a Team Leader, Line Leader, Supervisor, or similar role within a production/manufacturing environment Strong leadership, communication, and people management skills The ability to train, coach, and develop team members A proactive approach to problem-solving and continuous improvement Good understanding of Health & Safety, Food Safety, Quality, and Hygiene standards Experience working towards productivity and efficiency targets Flexibility to work different shifts and overtime when required Excellent organisational skills and attention to detail Key Responsibilities Lead daily production and packing activities Ensure staffing levels are sufficient and resources are deployed effectively Monitor team performance and productivity Ensure all CCPs, quality procedures, and company policies are followed Maintain BRC and food safety standards Carry out workplace inspections, risk assessments, and safety checks Complete and verify production records and departmental documentation Coordinate staff breaks and shift rotations Identify and escalate machinery, quality, or product safety concerns Build positive working relationships across all departments Why Join Cleone Foods At Cleone Foods, our people are at the heart of everything we do. We are committed to creating a safe, inclusive, and supportive environment where employees can develop their skills, contribute ideas, and build rewarding careers. If you're passionate about leading teams, driving operational excellence, and making a real impact within a fast-paced food manufacturing environment, we'd love to hear from you. Apply now and take the next step in your leadership career with Cleone Foods

Deputy Engineering Manager (PSV) £67,257 Shift Allowance Any 5 Days from 7 (Shift-Based) Location: London This is an excellent opportunity for an experienced Engineering Supervisor, Workshop Manager, Fleet Engineer, Assistant Engineering Manager, or Deputy Engineering Manager looking to progress their career within a large and modern PSV operation.The RoleReporting to the Engineering Manager, you will play a key role in the day-to-day management of a busy engineering department responsible for maintaining a modern fleet of buses, including the latest electric vehicle technology.Key responsibilities include:Supporting the Engineering Manager in leading the engineering functionEnsuring maximum fleet availability and vehicle reliabilityMaintaining compliance with DVSA, operator, and industry standardsPromoting a strong Health & Safety culture across the workshopManaging employee wellbeing and fatigue management processesSupervising engineering teams and supporting their developmentAssisting with maintenance planning and operational performanceDriving continuous improvement across workshop operationsRequirementsPrevious supervisory or management experience within a commercial vehicle, HGV, PSV, bus, coach, or fleet maintenance environmentStrong understanding of vehicle maintenance and mechanical engineeringKnowledge of electrical systems and vehicle bodywork repairsExperience managing workshop teams and operational performanceExcellent planning, organisational, and decision-making skillsGood understanding of Health & Safety legislationAbility to obtain a Transport Manager CPC if requiredPSV experience is highly desirable, although candidates from HGV, commercial vehicle, fleet, plant, or similar heavy vehicle backgrounds will also be considered.What's on Offer?Salary of £63,609.80 per annumAdditional shift allowance of £3,648.95 per annumCompany pension schemeExtensive employee discount and benefits packageFree travel benefitsOngoing training and professional developmentGenuine career progression opportunities within a national transport organisationEmployee Assistance ProgrammeModern workshops and vehicle fleet including electric vehiclesSupportive and inclusive working environmentTPBN1_UKTJ

About MoneyboxMoneybox is the award-winning app that helps you turn your money into something greater. We’ve brought saving, investing, home-buying, and retirement services all together into one simple app, so it’s easier than ever to achieve your goals and build wealth, whatever your starting point. Job BriefWe are looking for a Lead QA engineer to join our team, who enjoys working in a fast-paced environment. You will be working with a high calibre team to continuously develop new products/features. • This is a hands-on role and as a senior member of the QA team, you’ll help ensure the quality of Moneybox products, reporting into the Senior QA lead., • Seamlessly deliver numerous large and complex projects, acting as the sole QA on a squad, managing competing workstreams through strong prioritisation and time management., • Drive a "quality is everyone's responsibility" philosophy, influencing team members to prioritise collective success., • Collaborate with stakeholders to define testing and release strategies that effectively balance risk, speed, and quality., • Run engaging, cross-functional team meetings (e.g. amigos, retrospectives, go/no-go) that promote positive outcomes and actions., • Apply a risk-based approach to QA activities, focusing on high-value areas rather than testing for the sake of testing, leveraging AI tooling to support activities., • Identify and communicate issues, dependencies, and solutions to the squad and senior management, ensuring strong coordination and prioritisation., • Assess features for test automation suitability, collaborating with engineers on various test types and contributing to end-to-end automation., • Own QA metrics, perform root cause analysis, and champion continuous improvement in ways of working, processes, and tooling., • Proactively support team members through mentoring, coaching, and management to foster their career growth., • Be a visible leader and role model within the QA team, actively supporting departmental operations and promoting learning and sharing across the QA function., • Represent Moneybox externally in the tech community, bringing fresh new ideas back to the team., • You're enthusiastic about working in a fast-growing Fintech and dedicated to making a positive impact on personal wealth, with a strong interest in technology and QA developments., • You possess an excellent understanding of testing techniques and can effectively coach and mentor your team on their application., • You're comfortable in multi-disciplinary teams, working closely with developers, and demonstrate strong analytical, critical thinking, and problem-solving skills., • You have proven experience in designing and implementing comprehensive test plans and automation frameworks., • You exhibit strong organisational skills, meticulous attention to detail, and a pragmatic approach to bug reporting, understanding risk, impact, and dependencies., • At least 7 years of broad QA experience, with a number of years in a lead QA role, including a proven track record of mentoring and coaching., • Extensive backend system testing skills and understanding of programming languages, and API architectures., • Deep understanding of Mobile app, web, API, and database testing technologies and frameworks., • Experience with various automated testing techniques and a solid background in test data design and implementation strategies., • Proven ability to work effectively with senior leadership to build strong relationships and drive continuous improvement., • Opportunity to join a fast-growing, award-winning and super ambitious business., • Work with a friendly team of highly motivated individuals., • Be in an environment where you are listened to and can actually have an impact., • Thriving collaborative and inclusive company culture., • Competitive remuneration package., • Company shares, • Company pension scheme, • Hybrid working environment, • Home office furniture allowance, • Personal Annual Learning and Development budget, • Private Medical Insurance, • Health Cash Plan (cashback on visits to the dentist & opticians etc), • Cycle to work scheme, • Gympass subscription to a variety of gyms and wellbeing apps, • Enhanced parental pay & leave, • 25 days holiday + bank holidays with additional days added with length of service.Our Commitment to DE&I At Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make. We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potential. Visa Sponsorship:At this time we cannot offer visa sponsorship for this role and we cannot consider overseas applications. Working Policy:We have a hybrid policy that includes 2 days from our London office and 3 from home. If the role states it is either hybrid or remote candidates must be based within the UK.

Senior Account Manager (E-commerce) Function: Performance Creative | Account Leadership | Pod Management Reports to: Account Director Location: Remote-first (1 days per month in-office - Hambi Media HQ, Oval, London) Compensation: £40,000 – £50,000 + Bonus + Benefits + 27 Days Holiday The Soar Group is one of the UK’s fastest-growing performance agency groups, home to three specialist agencies. On the inside, we work as one: • Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads. The UK’s largest performance creative division in the UK., • For You Advertising: The UK’s #1 independent TikTok agency, specialising in TikTok paid media, TikTok Shop, and creator-led content at scale., • Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group’s client portfolio. Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK’s largest Creative Strategy department with design, production, strategy, and UGC all under one roof. • Nominated for Meta’s Creative Diversity Award 2025, the only independent agency recognised., • Highest independent agency spend on Meta in 2025., • Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US., • Two production studios (London and Manchester), • Creators of D2C Diaries, one of the UK’s leading eCommerce podcasts. About the role: We’re hiring a Senior Account Manager to strengthen our middle management layer and lead pods at a higher standard. This role blends client leadership, team management, and delivery ownership. You’ll oversee a small group of high-value accounts while coaching Account Managers to perform consistently and confidently. You are not just “good with clients” - you know how to run accounts, lead people, and raise standards. What you'll be responsible for: Client & Commercial Leadership: • Own senior relationships across larger, higher-impact accounts, • Lead strategic client conversations, performance reviews and planning, • Guide clients through launches, pivots and scale moments, • Spot upsell, retention and growth opportunities Pod & People Management: • Line-manage Account Managers within your pod, • Coach AMs on communication, organisation and client ownership, • Raise delivery standards across accounts and workflows, • Support hiring, onboarding and development of AMs Delivery & Quality Control: • Oversee UGC and creative workflows across the pod, • Ensure launches are planned, resourced and executed cleanly, • Act as escalation point for delivery or client risk, • Maintain consistency across processes and client experience What you bring: • 4+ years’ experience in agency account management, • Proven experience managing or mentoring Account Managers, • Strong understanding of performance creative, UGC and launch cycles, • Confidence running senior client conversations independently, • Commercial awareness — retention, margin, and growth matter to you, • Calm authority — clients and teams trust your judgment Who you are: • A true manager - you enjoy leading people, not just accounts, • Standards-driven - you care about quality and consistency, • Accountable - you own outcomes across your pod, • Structured and decisive - you bring order and clarity, • A role model - AMs learn by watching how you operate, • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programmes., • Remote working with 1 day a month in London Head Office.

VP, Customer iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive business growth. This executive role requires a strategic leader with deep expertise in customer relationship management, biometric authentication, and identity verification technologies. This is a highly strategic, hands-on leadership role that requires a unique blend of technical depth, commercial acumen, and people leadership. The VP will coach and develop the Heads of each function, ensuring alignment between customer needs and company objectives. They should be driving their teams to deliver world-class customer outcomes, scalable operational excellence and supporting revenue growth. The VP of Customer will lead and grow three critical customer-facing functions at iProov: • Customer Success – Driving onboarding/adoption, satisfaction, retention, and expansion., • Customer Value Enablement (Solution Architecture) – Acting as the technical bridge between iProov solutions and customer outcomes., • PreSales Solution Consultancy – Partnering with Sales to position our technology and deliver compelling, value-led proposals., • Define and execute the end-to-end customer lifecycle strategy across pre-sales, onboarding, adoption, value realisation, and renewal., • Lead, inspire, and develop high-performing leaders across Customer Success, Customer Value Enablement, and PreSales., • Build scalable processes, metrics, and playbooks that align with iProov’s growth ambitions and global expansion., • Serve as the executive voice of the customer, influencing commercial strategy and product roadmap decisions., • Champion a customer value-first mindset, ensuring measurable ROI for customers., • Oversee the technical design and solutioning process, ensuring architectural integrity and scalability., • Drive best-in-class onboarding, enablement, and adoption programs to maximise time-to-value and retention., • Partner closely with Sales to deliver pre-sales excellence, competitive differentiation, and accelerated deal velocity., • Own key metrics including Net Revenue Retention (NRR), expansion revenue, and churn mitigation., • Identify early warning signals in accounts and proactively address risks to health, satisfaction, and revenue., • Act as a bridge between customers, Product, Engineering, and Marketing to ensure our solutions address market needs and competitive pressures., • Represent the voice of the customer in executive forums and during strategic planning cycles., • Ensure our service delivery model scales efficiently as we grow across new markets and regions., • Extensive technical and commercial background with hands-on experience in sales engineering, solution architecture, or presales consulting, ideally within enterprise SaaS, cybersecurity, biometric authentication, or identity verification., • Proven track record of driving customer satisfaction, retention, and expansion in a technology-led environment, with measurable impact on NRR and growth metrics., • Strong grasp of architectural patterns, APIs, SDKs, integrations, and security principles, with the ability to guide customers through technical decision-making and coach teams to deliver high-quality solutions., • Demonstrated ability to lead technical solutioning efforts — from discovery and requirements gathering through solution design, technical validation, and executive presentation — while translating complex concepts into clear business outcomes for C-level stakeholders., • Experience in building, scaling, and maturing PreSales, Customer Success, and Solution Architecture functions, creating operational playbooks and processes that improve deal velocity, win rates, and time-to-value., • Exceptional leadership and people development skills, with a proven ability to coach and grow Heads of PreSales and Customer Value Enablement into high-performing, empowered leaders., • Strategic thinker who can align customer needs with business objectives, influencing roadmap and go-to-market strategy., • Data-driven mindset with experience using CRM tools (Salesforce preferred), customer success platforms, and health analytics to track performance and identify risks and opportunities., • Executive presence with excellent communication and interpersonal skills, capable of influencing stakeholders across Sales, Product, Engineering, and C-Suite., • Thrives in a fast-paced, scale-up environment, balancing strategic oversight with rolling up your sleeves to unblock complex opportunities or escalations., • Customer-obsessed and passionate about delivering exceptional experiences, always looking for innovative ways to add value, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. As Docker scales its EMEA business, we're seeking an experienced Director of Solutions Engineering to build and lead a world-class SE team across EMEA, with AI Governance as the top priority. AI Governance is the fastest-growing part of our EMEA business and one of the fastest-moving segments in enterprise software: customer requirements evolve rapidly, the competitive landscape is intensely dynamic, and Docker ships new product capabilities at pace to stay ahead of both. This role keeps a fast-scaling team ahead of all three. As Director of Solutions Engineering for EMEA, you will lead a high-performing, fully remote pre-sales organization of 6 SEs, nearly doubling by end of fiscal year, responsible for technical alignment and customer success across Docker's largest accounts in the region. You will partner directly with EMEA Sales Directors as a peer to align SE coverage with a fast-growing book of business, and collaborate closely with Sales, Product, and Engineering to turn rapid change into consistent technical wins and clear business value. ● Make it the team's number-one focus, owning the technical win on Docker's largest AI Governance opportunities across EMEA. ● Keep the team ahead of a fast-moving segment where customer requirements, Docker's products, and the competitive landscape are all changing constantly, and translate that change into current demos, proofs-of-value, and sales plays. ● Partner with Product and Engineering to feed AI Governance customer requirements into roadmap and prioritization, and to get the team early access to new releases. ● Hire, onboard, and ramp SEs quickly to meet AI Governance pipeline demand. ● Build and maintain SE enablement programs and learning paths that make new hires productive fast and keep the team current as products and use cases evolve. ● Operate as a player/coach, running the full management cadence (1:1s, pipeline syncs, QBRs, enablement) while staying close to the technical win on marquee accounts. ● Balance SE coverage and workload across a growing roster of Account Executives so the highest-value opportunities are well supported. ● Partner with the EMEA Sales organization to drive technical closure, guiding discovery, solution design, and proof-of-value to achieve customer success and sales goals. ● Own the technical-win motion on Docker's largest accounts, including AI Governance, Sandboxes, Docker Hardened Image, MCP Catalog, and runtime container security. ● Establish repeatable processes for discovery, solution design, and proof validation that highlight Docker's differentiated value. ● Define metrics, performance standards, and success measures for technical sales excellence, and manage to them. ● Partner with Sales leadership on capacity planning, team design, and headcount to support a rapidly growing team. ● Contribute to the SE career framework and broader Customer Engineering enablement initiatives. ● Coach, mentor, and empower your team to engage effectively with enterprise customers and communicate complex technical concepts clearly. ● 10+ years of experience in technical sales or pre-sales for distributed systems, developer platforms, or cloud infrastructure, including supporting enterprise accounts. ● 5+ years in management, including hiring, mentoring, and rapidly scaling high-performing pre-sales or solutions engineering teams. ● Track record of building and scaling teams in fast-moving, high-growth technology segments where requirements change constantly. ● Proven success leading teams that support software supply chain security, security governance, DevSecOps, or developer productivity technologies. ● Familiarity with AI Governance and AI-driven development, and the ability to keep a team current in a rapidly evolving space. ● Deep understanding of containerization, cloud-native architectures, CI/CD, and developer tools. ● Demonstrated ability to build scalable SE enablement (onboarding, learning paths, technical deep-dives). ● Strong communication and executive presentation skills, with the ability to build trust across technical and business audiences and to partner as a peer with Sales leadership. ● Operational experience with Docker, Kubernetes, or similar container-based platforms. ● Experience with application security and securing the software supply chain (SBOMs, image scanning, secure delivery pipelines, hardened images). ● Hands-on exposure to AI Governance, AI agent enablement, or coding assistants. ● Background in software development, scripting, or infrastructure-as-code. ● Familiarity with Salesforce and enablement platforms such as MindTickle. ● Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience). ● Willingness to travel (~30%) to support key customer engagements and events. First 30 Days ● Onboard on Docker's platform with a focus on the AI Governance portfolio, key customers, and EMEA go-to-market strategy. ● Establish relationships with your team, EMEA Sales Directors, and cross-functional partners in Product and Engineering. ● Assess current SE coverage across EMEA, AI Governance pipeline, and the team's enablement and hiring needs. First 90 Days ● Develop and align a 12-month plan with Sales and Product leadership, including a hiring and capacity plan to scale the team against AI Governance demand. ● Stand up or refresh SE learning paths that ramp new hires quickly and keep the team sharp on shifting customer requirements, competition, and product releases. ● Begin executing on improving technical closure rates and SE coverage on the largest AI Governance opportunities. One Year Outlook ● Lead a high-performing EMEA SE team that has built a culture of technical excellence — where SEs consistently drive technical closure by deeply understanding customer problems and confidently demonstrating how Docker solves them. ● Establish AI Governance as a repeatable, well-instrumented technical-win motion with documented processes, plays, and metrics. ● Become a trusted advisor and peer across Sales, Product, and Engineering by championing customer insights and technical excellence in a fast-moving market. Docker does not offer visa sponsorship for this role. Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days plus end of year Whaleness break Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave (after 6 months of employment) Technology stipend equivalent to $100 USD net/month PTO plan that encourages you to take time to do the things you enjoy Training stipend for conferences, courses and classes Equity; we are a growing start-up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. #LI-REMOTE

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates in the UK, Spain, Germany or Sweden. What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it. In this role, you will be part of the team that designs, builds, and scales our Cloud Observability product suite, providing customers with the ability to collect, visualize, analyze, and understand metrics and logs data from hundreds of cloud provider services. This includes the dashboards, alerts, documentation, and infrastructure while working closely with other teams to ensure seamless experiences. We also strive to incorporate OSS contributions in our work by contributing to projects such as Alloy, Prometheus, OpenTelemetry, and Beyla. The Observability department provides a core building block for customers using Grafana Cloud. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. We are looking for engineers that are passionate about communicating with data and providing seamless experiences for our customers to join our growing team! Engineers at Grafana also have the opportunity to contribute to Open Source communities. About Grafana Labs There are more than 950,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include two other open-source projects, Grafana Loki (for logs) and Grafana Tempo (for traces). At Grafana Labs, our engineers have a dedicated career path and do not have to become managers to progress in their career. Senior Software Engineers at Grafana have a large amount of experience across multiple areas. They are able to estimate, plan, coordinate and deliver large tasks spanning multiple systems. They actively coach and mentor other team members in their team and are able to identify and resolve issues with technology and product processes. Key Responsibilities You will bring your passion for observability and software engineering expertise to help us take our infrastructure monitoring capabilities within Grafana Cloud to the next level. This will include working with our Kubernetes monitoring and Cloud Provider observability solutions. • Design and implement high-quality, scalable integrations for various infrastructure components, databases, and applications, • Create middleware components, SDKs, and libraries that simplify development and maintenance of observability solutions, • When necessary, represent Grafana Labs in open source forums, working groups, and events, • Work with product teams, in addition to design and docs, to develop features that align with wider product strategy and customer needs, • Support the technical direction and vision of the team, contributing to strategic discussions and future development of observability solutions, • Work with other departments including Sales, Product, and Support teams to deliver a holistic product experience, • Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running, • Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope As we are remote-first and our engineering organization is entirely remote, we provide guidance and meet regularly using video calls, so an independent attitude, good communication skills, and transparency are a must. Requirements Minimum Qualifications: • Strong 5+ years of experience with at least one programming language. We use Go, but do not require candidates with Go experience. Long term experience in any major language (Python, .NET, Java, Rust, etc) with a willingness to learn Go is acceptable., • In-depth knowledge of at least one major cloud provider, including core services, APIs, identity and access models, networking, and operational patterns, • Experience with cloud-based software development and production systems, • Experience writing clean, maintainable, robust, and performant software, • Familiarity with observability tooling (e.g. Grafana, Prometheus, Loki, OpenTelemetry), • Experience driving projects from ideation to production., • Experience with microservices architecture and distributed systems, • Excellent problem-solving and debugging skills, • Experience participating in an on-call rotation and incident management Preferred Qualifications • Experience designing and building observability backends for various systems and applications, • Experience contributing to or maintaining open source projects, with evidence of successful pull requests and community collaboration, • Understanding of metrics collection, visualization, and alerting concepts What you’ll bring to the role At Grafana Labs, we define senior roles via the scope of their business impact more than via their expertise or their specific activities. So the most important thing we are looking for in an engineer is the ability to take ownership. You will need to drive technical implementations working with the upstream community and contribute to business conversations, helping shape the long-term strategy. • You have a passion for observability and like to share your knowledge by writing documentation and blog posts., • You love to engage with customers and help them out., • You have excellent communication skills., • You have relevant open source experience, ideally in the observability domain., • You are willing to become an active member of the OpenTelemetry and Prometheus communities., • You’re curious and you enjoy learning new programming languages and frameworks, setting up examples, and figuring out how things work., • You have a good understanding of typical production environments. Ideally you have been responsible for operating production services and organizing on-call., • You actively mentor other team members, identifying areas for focus and improvement. In the UK, the Base compensation range for this role is £91,755 - £110,106. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _. #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Start here. Grow here. Are you ready to join a team of talented Ecologist’s and shape the future of the environment? Join our dynamic Nature team as Technical Director in our UK and Ireland offices, including Manchester, Leeds, Basingstoke, Newcastle, Glasgow, Birmingham, Cambridge, Nottingham, Bristol and Liverpool offices (other locations across the UK may be considered). We operate a hybrid working model so you can be in the office or work from home to suit you and the requirements of the job. Our Nature team are working on a mix of large infrastructure projects in the energy, water, renewables, defence and transport sectors, alongside managing smaller local projects. The vast majority of our projects are based in the UK and Ireland. We are looking for a technical leader, someone that can help us shape and drive the ecology team within UK&I. We will call upon your in-depth expertise on ecological assessments and project management to ensure that projects are delivered on time, to budget, and to the high standard expected by AECOM, our clients, and the ecology profession. You will be a member of the wider ecology leadership team in UK&I and will have a say in shaping the direction and future of our team and our work. You will be client facing as well as a coach and mentor to our team. Your work will be a balance between work winning, project management, and delivery. In this role, depending on your interests and skillset, you will have opportunities to support on a variety of areas such as: using innovative survey techniques for species and habitats surveys, data capture and reporting; work winning; management of projects, Habitats Regulations Assessments; and leadership and coaching opportunities. Our supportive environment offers both internal and external training opportunities within a nurturing mentoring and coaching framework. Here’s what you’ll do: • Lead the planning and delivery of ecological inputs for both internal and external clients;, • Produce and technically review a range of ecological assessments including Preliminary Ecological Appraisal; Protected Species Baseline Reports; Ecological Impact Assessments; Habitats Regulations Assessment; and Biodiversity Net Gain calculations;, • Provide technical leadership to support the delivery of proportionate and pragmatic solutions;, • Project manage the ecology input into large schemes;, • Lead consultation and engagement with clients and key project stakeholders including planning authorities, statutory bodies and the public;, • Play a key role in the continued development of our technical capabilities and encourage the embedding of innovation/research;, • Lead the production of bids and tenders for ecological services;, • Mentor and support both junior staff and peers. If you're passionate about innovation and turning bold ideas into reality, AECOM welcomes you. Join our team, where we don't just construct infrastructure but also uplift communities and enhance lives. Why not give our AECOM page on LinkedIn a follow to stay updated on the impactful projects we're working on and see firsthand the difference we're making in the industry! Come grow with us. Become part of our dynamic Nature business, which boasts around 150 professional experts including national and global leaders located across the UK&I, from species licence holders to experts in impact assessment, habitat creation, ecosystem restoration, enhancement, and management. At AECOM, you’ll thrive in an inclusive and forward-thinking environment where your contributions are valued. And let's not forget about the perks at AECOM. You'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days. Here’s what we’re looking for: • Degree (or equivalent) in ecology or an associated subject;, • Membership of an appropriate professional institution and working towards or obtained Chartered Ecologist or Chartered Environmentalist status;, • Excellent knowledge of relevant biodiversity legislation and policy, and reporting skills;, • Experience of leading and managing biodiversity assessments (major planning applications and DCO submissions) as demonstrated by suitable professional experience;, • Experience in managing projects, project budgets and leading stakeholder discussions, and bidding/tendering, • Experience of reviewing/verifying technical work and supporting wider team members. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at _. At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn (Melissa Moody). About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

Function: Performance Creative | Account Leadership | Pod Management Reports to: Account Director Location: Remote-first (1 day per month in-office - Hambi Media HQ, Oval, London) Compensation: £45,000 – £55,000 + Bonus + Benefits + 27 Days Holiday Overview: Hambi Media is the UK’s leading performance creative agency for D2C and e-commerce brands. With in-house strategy, production, UGC and design teams, we produce creative that doesn’t just look good - it drives growth. We’ve delivered over £100M worth of performance creative across Meta and TikTok for brands like Heights, Surreal, 47 Skin, Mindful Chef and Nutrition Geeks. Our Account Managers sit at the heart of delivery - owning communication, keeping momentum high, and ensuring launches land cleanly and on time. About the role: We’re hiring a Senior Account Manager to strengthen our middle management layer and lead pods at a higher standard. This role blends client leadership, team management, and delivery ownership. You’ll oversee a small group of high-value accounts while coaching Account Managers to perform consistently and confidently. You are not just “good with clients” - you know how to run accounts, lead people, and raise standards. What you'll be responsible for: Client & Commercial Leadership: • Own senior relationships across larger, higher-impact accounts, • Lead strategic client conversations, performance reviews and planning, • Guide clients through launches, pivots and scale moments, • Spot upsell, retention and growth opportunities Pod & People Management: • Line-manage Account Managers within your pod, • Coach AMs on communication, organisation and client ownership, • Raise delivery standards across accounts and workflows, • Support hiring, onboarding and development of AMs Delivery & Quality Control: • Oversee UGC and creative workflows across the pod, • Ensure launches are planned, resourced and executed cleanly, • Act as escalation point for delivery or client risk, • Maintain consistency across processes and client experience What you bring: • 4+ years’ experience in agency account management, • Proven experience managing or mentoring Account Managers, • Strong understanding of performance creative, UGC and launch cycles, • Confidence running senior client conversations independently, • Commercial awareness — retention, margin, and growth matter to you, • Calm authority — clients and teams trust your judgment Who you are: • A true manager - you enjoy leading people, not just accounts, • Standards-driven - you care about quality and consistency, • Accountable - you own outcomes across your pod, • Structured and decisive - you bring order and clarity, • A role model - AMs learn by watching how you operate, • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs., • Remote working with 1 day a month in London Head Office.