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Retentions Manager \n Lead a broadband contact centre retentions team, coaching advisors to improve customer saves, renewals, call quality, performance and customer outcomes. \n If you’ve also worked in the following roles, we’d also like to hear from you: Retentions Team Manager, Retention Manager, Customer Retention Manager, Contact Centre Manager, Call Centre Manager, Customer Service Manager, Sales Team Manager, Customer Loyalty Manager, Contact Centre Team Leader, Retentions Team Leader \n \n SALARY: £32,000 per annum + £5,000 OTE + Benefits \n LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) \n JOB TYPE: Full-Time, Permanent \n WORKING HOURS: 37.5 hours per week, rota based (core working hours: Monday to Friday 8am–6pm, plus every other Saturday 10am–5pm) \n \n JOB OVERVIEW \n We have a fantastic new job opportunity for a Retentions Manager to lead a busy broadband contact centre team focused on customer retention, renewals and strong customer outcomes. \n As the Retentions Manager you will coach, motivate and develop advisors, using performance data, call listening and feedback to improve confidence, quality and commercial results. \n The Retentions Manager will bring structure, energy and accountability to a target-led environment, supporting cancellation, save, renewal, package change and home move conversations. \n \n APPLY TODAY \n Ready to make your next career move? Apply Now for our Recruitment Team to review. \n \n DUTIES \n Your duties as the Retentions Manager include: \n\n • Team Performance: Lead Retention Advisors to deliver against save rate, renewal activity, answer rate, productivity, call quality and customer outcome measures\n, • Coaching and Feedback: Provide regular coaching to improve customer handling, objection handling, negotiation, ownership and advisor confidence\n, • Call Quality: Review calls to ensure customers are handled professionally and every reasonable retention opportunity is explored\n, • Retention Activity: Support advisors with cancellation, renewal, package change, home move, switching and save conversations\n, • Outbound Campaigns: Ensure outbound activity is completed effectively, including end-of-contract renewal calls, OTS requests and direct debit cancellation opportunities\n, • Commercial Awareness: Help advisors protect value, reduce churn and use offers, discounts and credits appropriately\n, • Escalation Support: Support more complex customer conversations, escalations and retention cases\n, • Systems and Collaboration: Ensure accurate notes, customer records and outcomes while working with Customer Service, Sales, Insight and Operations teams\n\n \n CANDIDATE REQUIREMENTS \n\n • People management experience in a broadband contact centre environment\n, • Good exposure to retention, cancellation, renewal, loyalty or customer save activity\n, • Experience managing performance through coaching, feedback and clear expectations\n, • Good understanding of broadband customer journeys, including service issues, billing queries, home moves, package changes and cancellations\n, • Ability to motivate, support and challenge advisors in a busy, target-led environment\n, • Good commercial awareness, with an understanding of reducing churn and retaining customers\n, • Confidence using performance data to understand team and individual performance\n, • Strong communication skills, with the ability to give clear, constructive feedback and handle escalations\n, • Practical, hands-on management style with good organisational skills and the ability to manage multiple priorities\n, • GCSEs in English and Maths\n\n \n BENEFITS \n\n • £32,000 per annum basic salary\n, • £5,000 OTE\n, • Smart casual dress code\n, • Free access to gym facilities\n, • Access to a financial wellbeing platform after successful completion of probation\n, • Brand new office with excellent transport links\n, • Supportive team culture\n, • Growth and career progression opportunities\n, • Performance-related earning opportunity\n, • Opportunity to play an important role in a growing Retention function\n\n \n HOW TO APPLY \n To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. \n JOB REF: AWDO-P14915 \n Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Altrincham, Greater Manchester, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. \n AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. \n AWD-IN-SPJ \n \n

Digital Marketing & Campaigns ManagerManchester (hybrid working with at least two days per week within our centre in Manchester)Are you ready to bring your biggest ideas, sharpest insights and boldest storytelling to campaigns that do far more than capture attention?Who Are We?Nationally significant and focused on a fair and equal society, we are the LGBT Foundation, a charity supporting the needs of people who identify as lesbian, gay, bisexual, and trans.Serving over 40,000 people each year, we provide information to a further 200,000 individuals online, making us one of the most significant charities of our kind in the UK. We help all LGBT people achieve their full potential and aim to be ‘here if you need us,’ living by our hashtag #EqualityWins.We are now looking for a Digital Marketing & Campaigns Manager to join us on a full-time, permanent basis, working 35 hours per week.The Benefits- Salary of £35,169 per annum- 26 days’ annual leave, plus bank holidays- Sector-leading 10% employer’s contributory pension- Staff counselling scheme- Cycle to Work / Technology Scheme- Free annual flu jab- Free VDU eye care test- Dedicated training budget for each member of staff and support with Personal Development PlansThis is an inspiring opportunity for an imaginative marketing professional with strong campaign expertise and people management skills to join our trailblazing organisation.You’ll utilise your expertise to amplify LGBTQ+ voices, inspire people to take action and turn engagement into meaningful support for services that help thousands of people live healthier, happier and more fulfilled lives.What’s more, you’ll have the creative freedom to experiment across digital channels, shape a talented team and keep your own skills moving forward through a dedicated training budget and Personal Development Plan. So, if you’re ready to create campaigns with courage and genuine purpose, read on, bring your brilliance and apply today!The Role As our Digital Marketing & Campaigns Manager, you will lead bold, audience-focused campaigns that inspire action, amplify LGBTQ+ voices and grow support for our life-changing work.You will lead the planning, delivery and evaluation of integrated marketing, communications and fundraising campaigns, using powerful storytelling to engage supporters, influence conversations and generate income. Managing digital content across multiple channels, you will oversee website development, SEO/GEO optimisation, social media, email marketing and supporter journeys, using insight and analytics to continually improve performance.You will manage and develop a small team, fostering a creative, collaborative and high-performing environment while working closely with colleagues, partners and community contributors to maximise impact. Additionally, you will:- Monitor campaign performance, engagement and conversion metrics- Manage website content, analytics and Google Ad Grant activity- Build relationships with internal teams, partners, volunteers and community contributors- Support campaigns, Pride events, fundraising events and other engagement activities- Provide reporting and insights to support strategic decision-makingAbout YouTo be considered as our Digital Marketing & Campaigns Manager, you will need:- A minimum of three years’ experience in marketing- A minimum of three years’ experience managing, developing and supporting people- Experience of engaging audiences to take tangible action to deepen engagement- Previous supervisory or volunteer-management experience- Experience using digital platforms and major social media channels to engage audiences- Proven project management experience in a fast-paced environment- An understanding of social media engagement, paid reach, digital trends, including responsible AI use, and creative design principles- Familiarity with email CRMs, campaign evaluation, GA4, Google Ad Grants, GEO and SEO- Knowledge of effective campaign development, storytelling, statistics and community testimonies- An awareness of LGBTQ+ issues, health and wellbeing, and a commitment to equality and diversityThe closing date for this role is 10th August 2026.Other organisations may call this role Digital Marketing Manager, Marketing Manager, Campaign Manager, Digital Campaign Manager, Digital Communications Manager, Marketing and Communications Manager, or Social Media Manager.Webrecruit and the LGBT Foundation are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you’re looking for an impactful role as a Digital Marketing & Campaigns Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Site Manager - 6 Months Manchester Fit Out We are immediate requirement for an experienced Site Manager for a 6 month contract in the centre of Manchester. The project is a £1.5million CAT & B fit out of 5 stories on a commercial building. You will be responsible for all the on-site day to day activities, ensuring that site is operating with high safety standards and you will have the support of an on site Project Manager. An SMSTS, BLACK CSCS and 1st aid essential If you feel this role would be suitable to you please apply immediately. If you prefer a confidential chat please give me a call. Good opportunity to lead to long term work with this client and contractor who have a portfolio of work coming up

Telesales Team Manager Manchester City Centre £45,000 basic salary + OTE = £65,000+ & regular bonuses Our sales function is thriving right now. With our annual awards having took place in the last month and top performers hitting over £9Million in sales revenue, a huge chunk of our sales teams have recently been away to celebrate in Rome together, and sales staff have made it into our Platinum & Millionaires Clubs. This isn't a floor that's failing, this is a high performance, high energy bunch of sales superstars who need a Manager to be full of energy, full of continuous feedback, and have the skills to coach and develop them to further success. The sky is the limit here. We've been in the industry for over 15 years and have now won HR Product Of The Year 2026, and Buyers Choice Award 2026. In the last month we've promoted over 25 members of our sales team into leadership or BDM roles, and we shout from the rooftop about success. As one of our Managers you'll get the chance to go on podcasts, live webchats, events, conferences, exhibitions, go on our top performer trips away (we typically arrange 4 per year), feature on social media videos and in our monthly newsletters. We've now won HR Product Of The Year 2026, and Buyers Choice Award 2026. What do we need from you? A direct personality full of energy, being good at keeping staff under control Used to working in fast paced contact centre sales environments Head strong who will speak up, and enjoy making suggestions on improvements Coaching and development experience Experienced in interviewing and recruiting for the sales department / own team Setting targets, target management, and monitoring performance daily Motivating the team, setting incentives, and being switched on to behaviours HR related experience such as 121s, disciplinaries, sickness and absence etc. Either B2C or B2B based experience managing a sales team You will be involved with the following: Interviewing potential new staff members for your team Supporting with coaching, training and ongoing development Helping staff via their career pathways to progress to the next level Completing morning huddles daily to set goals for the day 121's, setting KPIs, and call based target management Managing a team of 10-12 Sales Consultants throughout the day Your development matters to us, we've taken on individuals who have took a sidestep or drop to go higher in the long run. We want a long term member of staff who would eventually like to become a "Head Of" in the business within 18 months. To give you an idea on scope of progression, both our Head Of Sales staff have recently been promoted from Team Manager, one of which started out as a Consultant! Incentives, regular shout outs, deal songs, cash prizes, extra bonuses and employee of the month & quarter awards are the norm here. We are not saying this role is easy, however we are saying we reward success, and as a Team Manager, you'll play a huge part in receiving and giving out recognition on a daily basis. We will even write in a guaranteed bonus of £1,000 for your first 3 months with us. We are looking for X2 Sales Managers currently, so if this sounds like you, apply today! 51356ZC INDPSAL The Portfolio Group are acting on behalf of our client in recruiting for this position

Sales Specialist | Manchester | £28,000 basic + OTE £65,000 - £90,000 in Year 1 \n \n Ready to Take the Next Step in Your Sales Career? \n If you're currently smashing targets in a call centre or knocking doors day in, day out - this is your opportunity to level up. This isn't just another sales job - it's a career move. \n We're offering a genuine move away from basic selling into a consultative business development role where your skills matter. No more pushing products people don't need. Instead, you'll be working with a solution that makes a real, measurable difference to businesses. \n \n What's different here? \n There is constant leads for you to be going through, we invest heavily in making sure you have everything you need to earn commission. You'll have your own region to target, and we are an all inclusive product, which basically means one service, one price, no hidden or extra fees, so that means no competitors offer what you do on your calls. \n We even have complimentary products & visits you can use within your pitch to get deals over the line. \n We don't expect you to know everything from day one. You'll receive full training and ongoing support, giving you the tools to succeed in a more strategic, rewarding sales environment. \n \n Why join us? \n\n • Voted one of the "Best Places to Work" in Manchester\n, • A culture where success is celebrated - clapping, cheering, and team energy every day\n, • Gym membership, trips away, food & bar discounts & win tickets for fun activities\n, • Deal makers book - points for meetings booked = prizes\n, • No lates or weekends: 8:45AM - 5PM, and early finish at 4:30PM on Fridays\n\n \n Can I progress? \n After 6 months with us we will book a meeting into your calendar every month to discuss your progression. We set you clear goals to get to the next stage, with it typically taking 18 months to become a Business Development Manager or Sales Partner. \n You'll benefit from 2 salary reviews per year, an extra bonus of £1,500 every month for hitting your "wins" and a quarterly bonus up to £4,000 every quarter, that's not even factoring in the amount of money you'll make in uncapped commission. \n A typical deal is worth £14,000, so your taking thousands per month in commission, which quite frankly can be life changing for you! \n With 2 start dates set for August 2026 we are actively recruiting for the sales team now! \n Apply now and start selling with purpose. \n \n \n 51383ZCR \n INDPSAL \n The Portfolio Group are acting on behalf of our client in recruiting for this position.

Facilities Administrator Manchester City Centre Full-time, Temporary (40 hours per week, Monday–Friday) £13.45 per hour Benefits About the Role We are seeking a proactive and organised Facilities Administrator to support the delivery of facilities management services across a portfolio of buildings in Manchester City Centre. Working closely with the Facilities Manager and wider team, you will help ensure that all planned and reactive maintenance activities are carried out efficiently, professionally, and in line with company standards. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is confident liaising with stakeholders at all levels. Key Responsibilities Provide administrative support and coordination for facilities management services delivered by both in-house teams and external contractors. Ensure all parties understand the importance of timely completion of works. Build and maintain effective working relationships with stakeholders and key contractors. Support budget awareness by helping ensure services are delivered within financial constraints and represent best value. Raise accurate purchase orders in a timely manner. Collate compliance and service records across multiple sites in line with legislation and company policy. Maintain and update SharePoint and ensure filing systems are robust and easy to use. Act as a coordinator for external subcontracted works. Carry out any other tasks reasonably requested by management within your area of competence. Key Skills & Qualifications Excellent communication skills with the ability to engage professionally with stakeholders at all levels. Flexible attitude with a willingness to undertake training and support team development. Strong IT skills, including Microsoft Office and systems such as Fixflow. Confident interpersonal skills with the ability to influence effectively. Smart, presentable, resilient, and comfortable working under pressure to meet deadlines. Proactive, adaptable, and able to respond positively to issues as they arise. Strong team player with a collaborative and problem-solving mindset. Willingness to travel occasionally to apartment blocks as required. Why This Role? £13.45ph Holiday pay Pension 40 - hour working week Temporary role – could be a permanent opportunity Manchester city centre–based Interested? If this sounds like the kind of opportunity you’d like to explore, apply now or get in touch for a confidential conversation. Please call Helen on (phone number removed) or email: (url removed) This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time

Your new companyYou will be joining a well-established and reputable independent practice with a strong tax presence in the Manchester market. The firm has an excellent reputation for delivering high-quality corporate tax advice across a varied client base and is continuing to grow, creating an opportunity for an experienced Corporate Tax Manager to take ownership of a diverse portfolio while working within a supportive and collaborative tax team.Your new roleIn this role, you will manage a portfolio of corporate clients ranging from owner-managed businesses and SMEs to larger corporate groups. You will oversee all aspects of corporate tax compliance, ensuring accurate and timely submissions, advising on quarterly instalment payments, and identifying planning opportunities including corporate structuring, R&D tax relief, and capital allowances. You will also liaise directly with HMRC on behalf of clients, manage tax risk and compliance issues, and support more complex advisory projects, such as due diligence, share valuations, and international tax matters. A key part of the role will involve developing and mentoring junior members of the tax team, maintaining strong client relationships, and ensuring all work is completed within budget and communicated clearly throughout.What you'll need to succeedTo succeed, you will be ACA, ACCA and/or CTA qualified with at least five years' experience in corporation tax within a professional practice environment. You will demonstrate strong analytical skills, excellent attention to detail, and the proven ability to independently manage a portfolio of clients. Strong communication skills are essential, both in dealing with clients and in supporting junior colleagues as part of their ongoing development.What you'll get in returnIn return, you will receive a generous benefits package that includes 23 days' holiday plus bank holidays, flexible benefits offering with options such as holiday buy/sell, access to a discount portal, a cycle-to-work scheme and car scheme, and death-in-service cover at four times salary. Additional benefits include employer pension contributions after three months, regular social and staff events, and a 'dress for your day' dress code. There are also attractive referral incentives for both clients and new colleaguesWhat you need to do nowIf you're interested in this Corporate Tax Manager role in Manchester City Centre, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.ukTPBN1_UKTJ

Your new company You will be joining a well‑established and reputable independent practice with a strong tax presence in the Manchester market. The firm has an excellent reputation for delivering high‑quality corporate tax advice across a varied client base and is continuing to grow, creating an opportunity for an experienced Corporate Tax Manager to take ownership of a diverse portfolio while working within a supportive and collaborative tax team. Your new role In this role, you will manage a portfolio of corporate clients ranging from owner‑managed businesses and SMEs to larger corporate groups. You will oversee all aspects of corporate tax compliance, ensuring accurate and timely submissions, advising on quarterly instalment payments, and identifying planning opportunities including corporate structuring, R&D tax relief, and capital allowances. You will also liaise directly with HMRC on behalf of clients, manage tax risk and compliance issues, and support more complex advisory projects, such as due diligence, share valuations, and international tax matters. A key part of the role will involve developing and mentoring junior members of the tax team, maintaining strong client relationships, and ensuring all work is completed within budget and communicated clearly throughout. What you'll need to succeed To succeed, you will be ACA, ACCA and/or CTA qualified with at least five years' experience in corporation tax within a professional practice environment. You will demonstrate strong analytical skills, excellent attention to detail, and the proven ability to independently manage a portfolio of clients. Strong communication skills are essential, both in dealing with clients and in supporting junior colleagues as part of their ongoing development. What you'll get in return In return, you will receive a generous benefits package that includes 23 days' holiday plus bank holidays, flexible benefits offering with options such as holiday buy/sell, access to a discount portal, a cycle‑to‑work scheme and car scheme, and death‑in‑service cover at four times salary. Additional benefits include employer pension contributions after three months, regular social and staff events, and a "dress for your day" dress code. There are also attractive referral incentives for both clients and new colleagues What you need to do now If you're interested in this Corporate Tax Manager role in Manchester City Centre, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Coffee Field Service Engineer Job title: Coffee Field Service Engineer Location: Manchester Salary: Up to c£37,500 pa. Up to £33,000 per annum + c£4,500 for working 1 in 4 weekends + vehicle + pension + other benefits. Hours: 7am-4pm (leave at 7, home at 4), This is a roasting hot opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Manchester and the surrounding area. Salary up to c£37,500 per annum + including working 1 in 4 weekends + vehicle + pension + other benefits Requirement A highly motivated, well-presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Ensure complete customer satisfaction by understanding their needs and providing attention to detail. Mechanical experience and knowledge required along with a full and fairly clean UK driving license. Position Description Promote the company by responding to reactive and service call requests by working in professional, efficient and thorough manner for a broad range of clients ranging from high street independents to national brands and organisations. Responsibilities: Carry out a broad range of coffee equipment repair and preventative maintenance tasks from fault finding to diagnosis, making sure all coffee equipment is left in a good working order. All work carried out meets the correct equipment set up as per agreed specification providing consistent coffee quality to ensure first time fix and customer satisfaction. Work proactively with the central call centre, by taking day to day instructions, keeping them updated, so waiting customers are kept informed. Comply with all on-site arrival procedures, by making contact with a manager/supervisor on site to introduce yourself and seek permission to commence work on equipment. Adhere to Health and Safety procedures, undertaking risk assessments to ensure that it is safe to work and bring any risks to the attention of the company management. Complete all necessary on-line job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client satisfaction. Keep in good working order all tools, equipment and vehicles supplied by the company, reporting any faults, breakages or equipment failures to your line manager daily. Provide agreed spare parts stocks via hand held unit to ensure that parts are invoiced to the customer, deducted from stock and replenished to maintain your vehicle stock inventory. Knowledge, Skills & Experience: A confident individual with a passion for customer service Excellent understanding of coffee quality and associated equipment Demonstrates strong problem solving skills with an electrical mechanical background Computer literate with a clean driving licence * Self-motivated with a flexible approach to work, location and hours. (Required to work 1 in 4 weekends) Salary: Up to £37,500 (OTE). Up to £33,000 per annum + overtime for weekend work + Company Vehicle + 25 days holiday + Pension + other Company benefits. If you feel this role to be a good match for your skills and experience we look forward to hearing from you

Mechanical Project Manager Location: Manchester & North West Rate: Up to £350 per day (DOE) Contract: Temp-to-Perm Start: ASAP An exciting opportunity has arisen for an experienced Mechanical Project Manager to join a leading specialist contractor delivering mechanical building services and fire protection projects across the UK. Working across commercial, industrial and public sector projects, you will take full responsibility for the successful delivery of mechanical installations from pre-construction through to commissioning and handover. You'll manage programmes, subcontractors, client relationships and project budgets, ensuring works are delivered safely, on time and to the highest standards. Reporting to the Operations Manager, you will oversee all aspects of project delivery, ensuring programme targets, commercial objectives and quality standards are achieved. You'll work closely with clients, consultants, design teams and site personnel while leading projects through every stage of the construction process. Key Responsibilities Manage mechanical building services projects from award through to final handover. Lead site teams, subcontractors and suppliers across multiple live projects. Develop and manage project programmes, resources and labour requirements. Monitor project costs, variations and commercial performance. Chair client, consultant and subcontractor meetings. Review technical drawings, specifications and design information. Coordinate procurement of mechanical materials, plant and equipment. Ensure quality assurance procedures are followed throughout the project. Manage commissioning activities and client handovers. Produce regular progress reports and maintain project documentation. Ensure compliance with Health & Safety legislation and company procedures. Build and maintain strong relationships with clients and stakeholders. Requirements Previous experience as a Mechanical Project Manager delivering commercial or industrial projects. Strong background in Mechanical Building Services. Experience managing HVAC, commercial plumbing, pipework, public health or fire protection installations. Good understanding of construction programmes, project planning and resource management. Experience managing subcontractors, site teams and client relationships. Ability to interpret mechanical drawings and technical specifications. Strong organisational, commercial and communication skills. Proficient in Microsoft Office. Qualifications SMSTS. CSCS Black Card and/or NVQ Level 6. Full UK Driving Licence. Desirable Experience delivering MOJ, MOD, healthcare or data centre projects. IOSH Managing Safely. First Aid at Work. Security-cleared project experience. Experience with sprinkler or water mist fire protection systems. What's On Offer? Up to £350 per day, depending on experience. Temp-to-perm opportunity. IT equipment provided. Ongoing training and career progression. Opportunity to work on high-profile mechanical projects across the UK. Immediate start available. Due to the nature of the projects, successful applicants will be required to undergo BPSS and EL1 Security Clearance. if interested apply now or call Ashleigh on (phone number removed)

Portfolio are proud to be exclusively representing our HR Software & Employment Law client in their search for an Activation and Engagement Team Manager. You will manage a team of approx. 10 account managers who onboard new clients, introduce new products to clients and give unbeatable customer service. You will have experience in a similar industry, onboarding new clients, keeping engagement high and contributing to retention. Team leader experience is also required, monitoring performance, offering support and guidance in order to develop your people and all associated HR. If you are looking for a new challenge, please apply today and we'll be in touch! Job Summary: As an Activation & Engagement Onboarding Manager, you will be responsible for designing, implementing, and managing onboarding programs to ensure seamless integration of new customers, products, or services. Your primary goal will be to drive customer activation, engagement, and retention through effective onboarding strategies. Supporting team members in delivering high standard onboards to newly engaged clients as well as our established clients Working with and managing multiple teams within Activation & Engagement ensuring smooth transition through the client journey. Reporting to the Head of activation & Engagement. Day-to-day responsibilities include, but not limited to the below: Manage multiple teams from Activation to Engagement to ensure a smooth transition during the client journey Develop and guide the Activation Team to deliver minimum 80% activated clients. Deliver a "best in class" service to all new and existing clients, producing work to an excellent quality and ensuring 100% task completion. Develop and execute comprehensive onboarding strategies to drive customer activation and engagement Collaborate with cross-functional teams to design and implement onboarding programs Create engaging content, including email campaigns, tutorials, and guides to support onboarding Analyse customer feedback and data to identify areas for improvement and optimize onboarding processes Manage and track key performance indicators (KPIs) to measure onboarding success within your team. Provide exceptional customer support and address customer concerns in a timely and professional manner Look at overall client cancelations and look at YOY reduction, with suggesting ways to improve. Improve client base logging in YOY, supporting with implementation of account manager models to support the client adoption and continuous engagement. Conduct monthly/Bi-annual team 1-1 and appraisals, and be able to give constructive feedback, and help coach team members in line with company development. Manage and track client journey and suggest and implement change to support adoption of the product and software. Be able to look at and report on daily / weekly / monthly KPI's and look at where improvement can be made team and department wide, In order to support the company yearly objectives. Requirements: Strong understanding of customer onboarding principles and best practices Excellent communication, project management, and analytical skills Ability to work in a fast-paced environment and prioritize multiple tasks Team management of 2 years Proficiency in CRM software and data analysis tools Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period On site Gym Bright Exchange perks 51976LF INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position

Projecy Manager - 9 Months Manchester Office Fit Out We are immediate requirement for an experienced Project Manager for a 9 month contract in the centre of Manchester. The project is a £1.5million CAT & B fit out of 5 stories on a commercial building. You will be responsible for all the on-site day to day activities, ensuring that site is operating with high safety standards and you will have the support of an on site Project Manager. An SMSTS, BLACK CSCS and 1st aid essential If you feel this role would be suitable to you please apply immediately. If you prefer a confidential chat please give me a call. Good opportunity to lead to long term work with this client and contractor who have a portfolio of work coming up

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Germany. Fluent German Speaker. Remote, • German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered with global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in Germany. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Technical Account Manager - SaaS | Contact Centre Work at the forefront of CX Solutions. Leverage AI and modern technology. Future proof your career! Our client is a market leader in Customer Experience Engagement and AI technology. They are gorwing their team and looking for talented, enthusiastic and ambitious Technical Account Managers to join their global customer team. If you are looking for an exciting job opportunity that will future proof your career, read on. The role of Technical Account Manager (TAM) is part of a professional services team and is a post-sales focused technical support and advisory role. You will join a talented global team with the aim to exceed customer expectations, improve process, technology deployment and to help the company meet its growth objectives. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 2+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • Demonstrated technical problem-solving proficiency Software and/or Telephony., • Excellent analytical and advanced troubleshooting skills with end-users/customers, • Excellent customer service and communication skills, both verbal and written, • Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport Experience Preferred: • Working technical knowledge of contact centre software / design / functionality, • TCP/IP networking knowledge and VoIP technology exposure, • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Germany. Fluent German Speaker. Remote, • German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered with global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in Germany. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Commercial Account Manager Field-based covering: SE, BR, DA, ME, TN, CT, BN postcodes Competitive Salary + Car + Bonus + Benefits Marshalls is a market leader in the manufacturing and supply of superior natural stone and innovative concrete hard landscaping products, supplying the construction, home improvement and landscape markets. Our Marshalls mission is ‘Creating Better Spaces’; we’ve held a super brand status since 2010 and are a successful FTSE 250. Every step we take, every product we make, is geared towards making the world around us a better place to live. We are recruiting an experienced professional with a strong background in Commercial Account Management to develop relationships with Sub Contractor and our Key Specialist Merchant customers. So, what’s the mission? Demonstrating your commercial drive and passion, you will have full responsibility for your sales and profitability budget. You will take ownership whilst working collaboratively with commercial colleagues to identify and secure multi product cross catalogue opportunities across sub contractors and Merchants. • Develop and implement a focused territory Business Plan based upon the territory sales budget for all commercial product catalogues., • As a Commercial Account Manager you will promote early pre-tender engagement, prepare and present project related value propositions, installation benefits and on site product training in conjunction with relevant Marshalls’ product specialists and support services to maximise sales opportunities with Contractor and Sub Contractor supply chains., • Work closely with the Divisional Trading Manager and sales colleagues to ensure national priorities, successes, and focus is maintained throughout all sales and support functions., • Identify, monitor, and report competitor activity and market trends, • Assist the Company at Exhibitions, Trade Events, CPD Seminars, Tool Box Talks, Presentations and Corporate events when required., • Promote and deliver sales growth of NPD and specialist products., • Use and monitor KPIs, systems, ABI leads, project pipelines and CRM reporting effectively to maximise both best practice and time management in order to achieve regional objectives., • This is an established patch so you will take responsibility to maintain those existing relationships. You will manage contractors, sub contractors and attend regular business reviews throughout your region in line with our ‘Creating Better Spaces’ mantra., • Your experience and commitment to project tracking and conversion skills will stand you in great stead too. What are the mission-critical skills? • It is essential that you have External Sales and or Account Management experience in the construction industry, selling products to sub-contractors, and key specialist merchants, • You have a successful track record, including major project and account management, • You can demonstrate your ability to develop long-term relationships with both customers and colleagues, • You have proven project-tracking and conversion skills, • You are self-motivated, dynamic, and driven, • Confident in working independently with the skills to work under your own initiative, • Presentable, credible, and reliable Being field-based, you will need a full UK driving licence and be able to commute within the patch as detailed Benefits We don't just build paths; we pave the way for personal and professional growth. Join us, and let's create a future where your skills and ambitions can flourish. Benefits include; • Company Car, • 34 days per annum or the equivalent in hrs (inclusive of bank holidays), • Sales Bonus, • Monday - Friday, • Health care cash plan, • Cycle to work scheme, • Employee discount on products, • Retailer discounts, • Marshalls Wellbeing Centre, • Share purchase scheme, • Life assurance, • Enhanced Maternity, Paternity, and Adoption pay and leave, • 5% company-matched pension scheme Equal Opportunities We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We call this doing business The Marshalls Way. We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you are valued for the contribution you make, and where you can grow and develop by being entirely yourself! Closing Date: 12noon Monday 27th October 2025 Agencies: We’ve got this one, thanks! #INDHP

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London, Cardiff or Remote | 💰 £60,000 - £75,000 (depending on experience) + | ✨ ⭐Our Compliance Assurance team We’re looking for a Compliance Assurance Manager to join our second line of defence (2LoD). You’ll help to provide oversight and check and challenge to the first line of defence (1LoD), providing assurance over how Monzo manages conduct risk. At Monzo we do things differently: we truly care about providing a phenomenal experience for our customers. We believe there’s a better way to do banking, and we want to be the best possible (fully compliant!) bank without getting stuck in the old ways of doing things. We operate a “three lines of defence” model of risk management at Monzo: you’ll be working in the 2LoD as part of our Risk and Compliance Collective, in the Compliance Assurance Team. 🔑You’ll play a key role by... • Supporting teams at Monzo to understand the compliance and conduct risks in their area through timely delivery of the Compliance Assurance Plan., • Conducting end to end assurance reviews of key regulations, processes and controls with high attention to detail. You’ll provide stakeholders with clear feedback to further strengthen Monzo’s control environment. You take a pragmatic approach to really focus on the issues that matter., • Challenging policies and procedures to ensure that Monzo’s providing good customer outcomes and meeting regulatory requirements., • Providing subject matter expertise to strengthen the Risk and Compliance function and to support Monzo in growing safely., • Independently delivering clearly written, impactful reports and compliance assurance management information in a range of formats to audiences across the business. Both of these are delivered with high attention to detail., • Tracking and validating closures of actions stemming from compliance assurance reviews., • Exploring new ways to streamline, automate and enhance Monzo’s approach to compliance assurance., • Providing oversight of/support to the work of other Compliance Assurance Managers/Analysts., • Delivering other Compliance team activities including the compliance risk assessment, maintenance of the Compliance Assurance methodology and annual planning., • Inspiring a proactive, positive culture towards regulation and legislation across the bank., • Delivering continuous improvement to the function and helping to create a ‘centre of excellence’. 🤩We’d love to hear from you if… • You have experience working in a compliance monitoring, compliance assurance or audit role within a regulated financial services environment. You have practical experience of delivering end to end assurance reviews on a variety of products and regulatory topics., • You're self-motivated, highly organised and focused on executing well. You’re able to work independently at pace and with changing priorities. You can balance timely delivery of an assurance review alongside other tasks., • You have a strong knowledge of Monzo’s conduct risks and the FCA Handbook (particularly BCOBS, CONC, SYSC, ICOB and DISP). You also have a great knowledge of other important rules and guidance such as the Consumer Duty and Vulnerable Customers guidance., • You have the ability to analyse large amounts of information to draw clear, conclusions., • Experience in a Fintech, data driven or highly automated environment would be a plus., • You have in depth knowledge of the role of the Risk and Compliance function., • You have great stakeholder management skills at various levels of seniority. You’re able to build strong, mutually respectful relationships with diverse teams and deliver findings and issues with kindness., • You are a compliance assurance SME and recognise the value of compliance being a competitive advantage in a business like Monzo., • You’re excited about the future of banking and want to work with us to shape it safely. 🙌What’s in it for you 💰£60,000 - £75,000 ➕ share options. 📍This role can be based in our London or Cardiff offices, or be distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. ➕ Plus lots more! _. 🌈 The application journey has 4 key steps: • Recruiter call - 30 mins, • Initial video interview with hiring manager - 30 mins, • Technical video interview with hiring manager & stakeholder - 60 mins, • Behavioural video interview with two stakeholders - 60 mins Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TK1 #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Sector Growth Manager (M&E / Data Centres) Nottingham / Midlands / Hybrid / Remote £55,000 - £65,000 + Excellent Bonus + Car (EV) + Home/Field based + pension + career development Are you a Technical Sales professional from an M&E or Data Centre background looking to work for one of the UKs leading providers of M&E products and services to the commercial construction sector? Are you looking for an independent role where you will own and deliver sector growth in the UK's Data Centre industry with the opportunity to build a team around you? On offer is a role within a modern M&E consultancy that is family run and focused on continuous improvement that will provide an excellent support system, product training and actively encourages career development and progression. You will be responsible for driving growth within the Data Centre industry through identifying new opportunities, building client relationships, and adding value to clients with technical products and service solutions. Reporting to the Head of Sales you will forge strong customer relationships, develop trusted relationships with key stakeholders help drive this through the primary and specialist sub-contractor pipeline. With experience and a thorough understanding of the data centre industry, the phases of construction and principal and main contractors you will be responsible for… The Role: • Develop and implement a strategic sales plan to expand market share within the data centre industry across the UK & Europe, • Identify, engage, and maintain strong relationships with key stakeholders, including contractors, consultants, and end-users in the data centre sector, • Work closely with clients to understand their needs, provide technical expertise, and offer customized solutions that align with their project requirements The Person: • Consultative Sales experience from the construction / data centre or M&E sectors, • Experience dealing with major construction firms, procurement teams, and multi-million-pound contracts, • Experience of the different phases of Construction and selling to principal and main contractors If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Reference: BBBH19897 Keywords: Data Centre, HVAC, Specification Sales, Construction Sales, M&E Sales Manager, Tier 1, Tier 2 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Technical Account Manager - SaaS, Contact Centre, Software, API, VoIP • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Future proof your career!, • REMOTE. UK ONLY., • £40k - £50k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Senior Technical Account Manager - SaaS, VoIP, SIP If you are looking to progress your career in Professional Services, have a strong technical understanding of VoIP, SIP and SaaS solutions and consider yourself a natural relationship builder, we have a fantastic opportunity for you! Our customer is a market leading provider of customer experience and customer contact solutions. They have a global client portfolio of large corporate businesses that require secure and multi-functional call-centre services. The role of Senior Technical Account Manager (TAM) is part of the professional services team and is a technical support and account management role. This is not a sales role. You will join a team of experienced technical customer account managers with the aim to troubleshoot technical queries, improve process, technology deployment and to help the company meet its growth objectives. Experience Requirements: • 5+ years in a Technical Services role in SaaS/software, telecommunications or in call/contact centre technology., • Sound technical knowledge of TCP/IP networking and VoIP technology., • A strong foundation in network topology and telecommunications architecture (PBX, Carriers and VoIP), • Demonstrated technical problem solving proficiency Software and/or Telephony., • Excellent analytical and advanced troubleshooting skills with end-users/customers, • Excellent customer service and communication skills, both verbal and written, • Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport. Experience Preferred: • Working technical knowledge of contact centre software / design / functionality, • Comprehensive knowledge of TCP/IP, telecom circuits from DS0 through OC-48, • Understanding of basic scripting fundamentals, • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony Salary & Benefits: • Competitive Salary, Bonus, Pension, 25 days annual leave, private medical insurance, life insurance, remote working, training support. Security Clearance: Candidates must be eligible for security clearance, based in the UK and either British Citizens or have lived & worked in the UK for a minimum of 5 years. To be considered for this opportunity, please share your CV and covering information by hitting apply. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Senior Technical Account Manager - Unified Communications / CCaaS Applicants must be based in Germany and able to speak professional level German (C1 and above) Our client is a market leader in Unified Communications & Contact Centre solutions. A leader within the magic quadrant and partnered with global corporations to provide innovative & secure unified CX solutions. The role of Senior Technical Account Manager is a technical support and customer management role. Helping with on-boarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. You will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. This position is best suited to someone working in customer success and/or technical account management with good depth of technical experience within Unified Comms, Telecoms or Contact Centre services. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • Knowledge of Unified Communications and/or Contact Centre Technology including;, • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. Applicants must be located in Germany with right to work. Hit apply to take your career to the next level. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Future proof your career!, • REMOTE. UK ONLY., • £50k-£60k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Version 1’s market leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 700 Oracle Specialists across the UK, Ireland, US, Australia, India and Slovenia. We deliver consulting and managed services to transform and optimise ways of working for more than 230 customers through the provision of specialist knowledge right across the Oracle product stack – Oracle Fusion Cloud for ERP, HCM and EPM, eBusiness Suite, JDEdwards, Peoplesoft and Hyperion, not to mention extensive expertise in Analytics, Infrastructure, and Integration. We have grown both organically and through acquisition, with our most recent acquisition of EPM and Analytics experts Qubix bringing 170 specialists to our team. Our Oracle Fusion Cloud team has grown significantly over the past 3 years powered by recent business wins including Galliford Try, Bank of England, An Post, Inizio Health, Birmingham City Council, Royal Borough of Kensington and Chelsea and QBE Insurance. We have an exciting growth strategy that will see further rapid growth and opportunity to drive value for our customers into 2024 and beyond. • UK & Ireland’s premier Oracle, Microsoft & AWS partner, • Market leader in Oracle ERP and Cloud Applications, • Consulting, implementation, and support services, • 3300+ strong, €347m/£302m revenue business, • ERP Partner of the Year & 10 years as GPTW to work in Ireland & UK Senior Oracle E-Business Suite SCM Functional Consultant You will be required to travel to the US 4-5 times, for 2-3 weeks per time in the first 12-18 months. Senior Oracle EBS SCM Consultant – Step into a High-Impact Role with Global Reach Are you a senior Oracle EBS SCM expert looking for something more? A bigger challenge? Global impact? At Version 1, we’re offering a rare opportunity to work on a major international Oracle EBS implementation – including multiple trips to the US over the next 12–18 months. Join an award-winning Oracle Partner with 700+ Oracle professionals and a track record of delivering transformational Supply Chain and ERP solutions to world-leading organisations. About the Role: We're looking for a Senior Oracle EBS SCM Functional Consultant to lead functional workstreams across core SCM modules. You’ll be front-and-centre with stakeholders, driving best practice processes, leading workshops, mapping complex integrations, and making critical design decisions. You’ll work closely with our global teams and prestigious clients across industries – especially in complex, regulated environments (GxP/GMP/SoX). Travel Alert: You’ll travel to the US 4–5 times (2–3 weeks per trip) in the first 12–18 months to deliver key phases of this high-profile engagement. Your Expertise: ✔ Deep Oracle EBS SCM experience: Procurement, Inventory, Order Management, Manufacturing (Discrete & Process), Costing, Planning ✔ Familiar with iProcurement, Supplier Portal, and EDI (ideal) ✔ Skilled in configuration, solution validation, training, and post-go-live support ✔ Experience with Oracle Cloud, OUM/AIM, and 3rd-party integrations is a plus ✔ Comfortable leading client teams, managing change, and owning delivery from end to end Why Join Version 1? • Career Acceleration: Structured growth with leadership coaching, mentoring, and quarterly development reviews, • Work-Life Balance: Flexible hybrid working with moments that matter, • Recognised Excellence: 10x Great Place to Work winner + annual Excellence Awards, • Generous Benefits:, • Quarterly profit share, • Pension, private healthcare, life assurance, • Enhanced maternity/paternity policies, • Large personal training budget & certification support Job Description The role will require capability in the key tasks of an implementation including: • Leading requirements workshops, • Challenging processes and advocating for industry best practice, • Workstream / Solution owner, • Requirements definition, • Process mapping/redesign, • Design and gap analysis, • Application configuration including migration of configuration from one environment to another, • Functional support of technical activities such as data migration, integration and reporting, • Leading solution validation workshops, • Testing support, • Training delivery, • Post go-live support and other related aspects of functional implementation advice and guidance. You will have customer-facing expertise in the following areas: • Oracle E-Business Suite: SCM, • Procurement including iProcurement & Supplier Portal, Procurement Contracts, EDI highly desired, • Inventory Management, • Product Management, • Cost Management, • Receiving, Shipping and Receipt Accounting, • Order Management & Pricing, • Manufacturing (Process + Discrete) & Quality, • Intercompany & Supply Chain & Financial Orchestration Flows, • Supply Chain Planning, • Experience with 3rd party integrations / collaboration & reporting tools, • Oracle EBS: Other areas – Account Payable & Receivable, Tax, Subledger Accounting, e-signatures (desirable), • Oracle Cloud experience highly desirable, but role is EBS focussed., • Oracle Reporting, • Familiarity of the Oracle OUM and/or AIM methodology, • Excellent written and verbal communication, • Experience of leading a team both internal and client, • Experience of working effectively within a team, • Organised and self-motivated, • Ability to multi-task and priorities across concurrent projects may be required., • Management of change requests through the development and testing lifecycle confirming to project management standards and scope, • Liaising with Oracle to ensure effective management of client SRs, • Ensure that clients are supported and kept up to date with latest Oracle Cloud quarterly releases, • Manage on-time project delivery and business expectations and ensure internal customer satisfaction, • Assist with risk management and change management on projects, • Advising clients on options, risks, and any impacts on other processes or systems, • Effectively communicating and driving project deliverables, • Completing tasks efficiently and in a timely manner, • Providing status and issue reports to the project manager/client on a regular basis, • Experience of GxP, GMP and SoX desired. Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development review A large training budget for accreditations and educational assistance for courses relevant to your role. Version 1 Annual Excellence Awards & our ‘Call-Out’ platform where performance is called out and recognised. Moments that matter & our enhanced maternity & paternity leave policies for life’s journey. Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion, and belonging schemes. • Quarterly performance-related profit share, • Certified Great Place to Work for 10 years in a row, • Flexible mix of Remote/Hybrid working options, • Pension, Private Healthcare Cover, Life Assurance plus This is an opportunity to join one of the fastest-growing Oracle ERP Consultancies in Ireland & the UK. PLUS, many more exciting benefits… drop us a note to find out more. This is a hybrid role with occasional travel to a hub office so you MUST be commutable. Ashley Billington, Talent Acquisition – Enterprise Applications +447840839370 #LI-AB1 #LI-Hybrid We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!

📍London, Cardiff or Remote | 💰 £86,000 - £100,000 + Incentive Awards tied to your performance + | ✨ ⭐Our Risk & Compliance team At Monzo we do things differently: we truly care about providing a phenomenal experience for our customers. We believe there’s a better way to do banking, and we want to be the best possible (fully compliant!) bank without getting stuck in the old ways of doing things. We’re looking for a Senior Compliance Advisory Manager to join our second line of defence (2LoD) Compliance Team as part of our Risk and Compliance Collective.We’re looking for a pragmatic, collaborative and experienced senior compliance manager with deep knowledge of FCA rules and associated regulations, who is passionate about Monzo's mission to make money work for everyone. This role will have day-to-day responsibility for advising on compliance matters associated with Monzo’s Borrowing Collective covering primarily Homeownership (mortgage credit broking) as well as supporting on our unsecured products (loans, overdrafts, Flex) reporting directly to Monzo’s Head of Compliance Advisory. This role will partner directly with our Product teams to ensure we fulfil our Consumer Duty requirements, launch products safely and meet our regulatory compliance obligations. This will require experience of advising on FCA requirements as well as a grounding in the wider retail banking and payments landscape and requirements. 🔑 You’ll play a key role by... • Working proactively and closely with the Product teams in Borrowing to provide clear and accurate technical compliance advice across a number of areas (FCA Handbook primarily, though not exclusively, MCOBS, CONC, PRIN)., • Providing compliance advice and guidance on financial promotions, supporting both the Marketing and Financial Promotion teams., • Building and maintaining proactive, effective and constructive relationships with fellow Compliance team members, supporting the Compliance Leadership and regularly liaising with first line Risk, Legal and Audit., • Supporting the vision, strategy and direction of Conduct and Compliance Advisory, consistent with the CRO’s broader strategy for the Risk, Compliance and Financial Crime Collective., • Promoting the culture and practice of compliance within Monzo through training, coaching and constructively challenging first line colleagues., • Challenging our policies and procedures to make sure that we’re providing great customer outcomes and meeting regulatory requirements., • Collaborate with the wider Compliance team in creating and updating compliance policies and procedures to reflect current regulatory requirements., • 2LoD support and oversight on Regulatory Breach and Incident Management., • Exploring new ways to streamline, automate and enhance Monzo’s approach to compliance and conduct risk management., • Delivering continuous improvement to the function and helping to create a Compliance ‘centre of excellence’. This role requires strong communication & collaboration skills with a ‘ hands-on ’ approach, to ensure that regulations are fully understood, our products are ‘compliant by design’ and our customers' needs are being met. 🤩 We’d love to hear from you if… • You have in-depth knowledge of Mortgage Conduct of Business (MCOB) rules and solid experience advising on regulatory requirements for mortgages broking including mortgage and protection advice., • Have a strong understanding of Consumer Duty., • CeMAP qualification not essential but could be advantageous., • You have gained hands-on regulatory experience and practical understanding of relevant regulation having ideally spent time in house at a bank, and/or financial technology company advising on regulatory conduct compliance matters., • You like to be where the action is and thrive in fast paced environments where you can take the lead and shape new products and initiatives by building strong, mutually respectful relationships., • You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives., • You have working knowledge of the role of the Risk and Compliance function within the 3 lines of defence model., • You're self-motivated, highly organised and focused on executing well., • You're able to work independently and with changing priorities., • You’re able to build strong, mutually respectful relationships with diverse teams., • You have a genuine interest in the role of Compliance and recognise the value of compliance being a competitive advantage in a business like Monzo., • You have a passion for compliance and are excited about the future of banking and want to work with us to shape it. The Interview Process: Our interview process involves three main stages: • Recruiter Call (30mins), • Initial Call (30 mins), • Final stage (x3 interviews) consisting of a case study, role specific interview, and collaboration interview Our average process takes around 3-4 weeks but we will always work around your availability. 🙌What’s in it for you 💰£86,000 to £100,000 + Incentive Awards tied to your performance ➕ benefits 📍This role can be based in our London or Cardiff offices, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. ➕ Plus lots more! _. #LI-TK1 #LI-Remote

Job Title: Senior Cloud Engineer Location: Remote, UK Reports to: Head of Cloud & DevOps Work schedule: Mon-Fri, 37.5 hours per week Who are VitalHub? VitalHub aspire to accelerate the delivery of digital transformation at scale, supporting healthcare organisations internationally to improve how they capture and analyse data. This helps enhance patient flow and enables better coordination of care across planned and unplanned services, mental health, workforce, and compliance. From patient-facing apps and in-hospital flow management to national system control centres supporting the provision of healthcare services across US, UK, Canada, Middle East & Australia, our solutions exist to deliver an eco-system of joined-up technical infrastructure and centralised data integration. The Opportunity: The Senior Cloud Engineer will work in the Cloud department that is responsible for for the design, evolution, and operation of VitalHub’s UK cloud platforms and DevOps capabilities. The role will work on infrastructure, deployment pipelines, and operational tooling including designing, implementing, and improving them over time. The role will help ensuring systems are stable, secure, recoverable, and cost-effective across the full product lifecycle. The Cloud department works across all VitalHub’s UK products including working with colleagues around the world. Operating as a Cloud Centre of Excellence to ensure we achieve reliability, scalability, operability and affordability in hosting our products. As a senior the role will also involve mentoring and coaching to impart skills and best practices. Your Responsibilities: • Contribute to the design, evolution, and operation of cloud platforms and DevOps capabilities across the UK product portfolio, covering infrastructure, deployment pipelines, and operational tooling, • Contribute to the technical direction for cloud architecture, including environment structure, network topology, identity and access models, and shared platform services, in alignment with global cloud teams., • Support the development and promotion of standards and reference approaches for infrastructure as code, configuration management, and environment provisioning, ensuring repeatability and auditability., • Design, implement, and improve DevOps practices, including CI/CD pipelines, release and deployment strategies, environment promotion, and change management., • Ensure cloud platforms and CI/CD pipelines are secure and resilient, working with DevSecOps and InfoSec on access controls, secrets management, network security, and pipeline hardening., • Maintain robust foundations for stability and recovery, including disaster recovery strategy, RTO/RPO definitions, runbooks, and regular recovery testing., • Manage cloud cost through informed architectural decisions, capacity planning, scaling strategies, and service selection, using cost data to guide trade-offs rather than enforcing blanket controls. Promote transparency and visibility of cloud costs back into teams working on the products., • Mentor and coach other members of the team to improve their skills and promote best practices., • Work closely with engineering teams to ensure deployment, monitoring, and operational approaches align with application architecture and how systems are built and maintained., • Work collaboratively, explaining technical decisions clearly and bringing teams along through support, guidance, and shared ownership rather than enforcement. Essential Experience: • Experience with developing and maintaining Infrastructure-as-Code (terraform etc.) to a high standard, • Experience with deploying and maintaining workloads in cloud platforms (AWS, Azure), • Comfortable working directly with engineering teams in a collaborative approach, • Experience with DevOps tooling and processes (ci/cd pipelines, observability and reliability), • Networking knowledge Nice to Haves: • Comfortable in working in an environment with variety and sometimes being air dropped into new areas to help with projects/issues, • Experience with containerisation, • Experience with working in the hosting of SaaS applications, • Experience with running cloud at scale, • Able to coach and mentor others to impart skills and best practices, • Working on previous transformation projects (cloud migrations, workload modernisations, DevOps transformations) Our Interview Process: • Initial screening call with the Talent Team, • Virtual interview with the Line Manager – technical and verbal assessment, • Virtual interview with the VP of Engineering & Head of HR What do we offer? • Remote & flexible working, • 25 days holiday plus Bank Holidays, • Support to grow through professional learning & development courses!, • Employee Assistance Programme, • Inclusive approach to Diversity, Equity & Inclusion, • Events – networking and social, • PDP – progression & internal career opportunities, • Death in Service, • Regular training workshops As an equal opportunities’ employer, VitalHub is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join VitalHub. If you require any reasonable adjustments during the recruitment process, please let the Talent Team know.

Senior Technical Account Manager - SaaS | CCaaS Working at the forefront of AI technology provides a great learning experience that will present you with skills and experience for the next generation of customer success and customer experience CX solutions. If you are looking to future proof your career and be on the pulse of modern SaaS & AI technology, please read on. The role of Senior Technical Account Manager (TAM) is part of the professional services team and is a post-sales focused technical support and advisory role. You will join a team of experienced customer account managers with the aim to exceed customer expectations, improve process, technology deployment and to help the company meet its growth objectives. Interaction with customers will be done via phone, email, chat and WebEx, with face to face meetings as necessary and/or appropriate. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 5+ years in a Technical Servcies role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • Demonstrated technical problem solving proficiency Software and/or Telephony., • Excellent analytical and advanced troubleshooting skills with end-users/customers, • Excellent customer service and communication skills, both verbal and written, • Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport Experience Preferred: • Working technical knowledge of contact centre software / design / functionality, • TCP/IP networking knowledge and VoIP technology exposure, • Comprehensive knowledge of TCP/IP, telecom circuits from DS0 through OC-48, • Understanding of network topology and telecommunications architecture (PBX, Carriers and VoIP), • Understanding of basic scripting fundamentals, • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. You must be based in the UK and be eligible for security clearance. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Money Expert Dialler Specialist Location: Remote Job Type: Full-Time Salary: £30,000 per annum About Us Money Expert is an independent comparison business looking for aDialler Specialist to join our team. Reporting to the Dialler Manager, you'll optimise dialler performance across our contact centre, working closely with Team Managers, Operations Managers, and Contact Centre Managers. Why Join Us Join a fast-paced, collaborative environment where your insights directly influence campaign performance, agent productivity, and customer outcomes. You'll drive continuous improvement through data-led analysis while helping maintain stable, effective dialler systems. The Role As a Dialler SME you will play a key role in driving outbound call centre performance through effective sales campaign planning, dialler optimisation and lead management. Working closely with your manager and Team Leaders, you will use real-time data, campaign insight and reporting to ensure outbound teams are focused on the right leads, at the right time, with the right strategy to maximise contact rates, conversion opportunities and overall sales performance. This is a fast-paced, commer...

Retentions Manager Lead a broadband contact centre retentions team, coaching advisors to improve customer saves, renewals, call quality, performance and customer outcomes. If youve also worked in the following roles, wed also like to hear from you: Retentions Team Manager, Retention Manager, Customer Retention Manager, Contact Centre Manager, Call Centre Manager, Customer Service Manager, Sales Team Manager, Customer Loyalty Manager, Contact Centre Team Leader, Retentions Team Leader SALARY: £32,000 per annum + £5,000 OTE + Benefits LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours per week, rota based (core working hours: Monday to Friday 8am6pm, plus every other Saturday 10am5pm) JOB OVERVIEW We have a fantastic new job opportunity for a Retentions Manager to lead a busy broadband contact centre team focused on customer retention, renewals and strong customer outcomes. As the Retentions Manager you will ...

CONTACT CENTRE SALES TEAM MANAGER.Basic + Uncapped Commission (OTE £65,000–£75,000+).Due to continued expansion, we are seeking an experienced and driven Sales Manager to lead, develop, and inspire a high-performing sales team within a fast-paced, target-driven call centre environment.This is an

This job is with JCDecaux, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Coordinate day‑to‑day operational activities (maintenance, electrical, cleaning, posting, inspections) across assigned regions to ensure faults and planned work are raised, scheduled and completed safely, on time and to the required standard. Act as a central point of contact between regions, field teams, suppliers and internal stakeholders, using JCDecaux's operational systems to manage work orders, track progress and maintain accurate records that support performance, invoicing and decision‑making. What you'll be doing... Job control and fault management • Monitor, review and action relevant activity faults and incidents raised via operations systems, ensuring information is complete and accurate., • Triage and prioritise work based on safety, service impact, contractual commitments and operational priorities., • Create, assign and update jobs for maintenance, electrical, cleaning, posting and inspections, allocating the right resource (internal teams or contractors) and ensuring access requirements are in place., • Track jobs through to completion, chasing updates where required and escalating issues that put SLAs, safety or customer commitments at risk. Work orders, purchasing and permits • Raise and maintain work orders, notifications and purchase requisitions in SAP in line with agreed processes and financial controls., • Ensure correct coding of jobs and spend (asset, task type, cost centre, contract, region) to support accurate reporting and cost recovery., • Coordinate permits and associated documentation (e.g. access permissions, electrical isolations) required for field work, ensuring approval is obtained before work is carried out., • Support limited depot‑related purchasing activity where agreed, maintaining clear records and approvals. Data quality, systems and reporting support • Keep job, asset and status information up to date across systems to maintain a reliable operational and audit trail., • Follow agreed data standards and naming conventions and correct obvious data errors at source., • Run simple operational reports and views (e.g. open jobs, overdue work, repeat faults) to support performance reviews., • Flag recurring data or system issues to the Systems & Performance team for root‑cause analysis and improvement. Stakeholder liaison and customer service • Provide clear, timely updates to regional operations teams, Logistics, Campaign Management, suppliers and other internal stakeholders on job status, risks and next steps., • Respond to queries via email, phone and ticketing systems, resolving straightforward issues and directing more complex questions to the appropriate Manager or Analyst., • Maintain professional, service‑oriented relationships with field operatives and contractors, supporting them with accurate information so they can complete work first time. Continuous improvement • Participate actively in meetings sharing workload updates, risks and improvement ideas., • Contribute to the development and refinement of standard operating procedures, guidance notes and training materials for coordination processes., • Identify opportunities to simplify workflows, reduce rework and improve data quality, working with the Operations Service Delivery Manager and Systems & Performance colleagues to test and embed changes. A little bit about you... • Experience in an operational coordination, scheduling, customer service or similar role in a busy, process‑driven environment., • Confident using multiple systems (e.g. ERP such as SAP, work management / fault portals, email and Excel), with the ability to learn new tools quickly., • Strong organisational skills and attention to detail; able to manage a high volume of incoming work, prioritise effectively and follow through to completion., • Clear, professional communicator - both written and verbal - comfortable dealing with regional teams, field staff, suppliers and other departments., • Calm and solution‑focused under pressure, with a proactive approach to spotting issues and taking ownership of follow‑up., • Willingness to work collaboratively as part of a Manchester‑based team, making full use of the two common office days for coordination, problem‑solving and learning. A little bit more about us... We believe in building a diverse and inclusive culture and positive employee experience. We are One Team, more than just ourselves. We are customer first, we understand, and help solve our customers' problems. We Test & Learn, we are empowered to learn and grow, unafraid of change. We choose to care, we are committed to doing the right thing, the right way. It's really important to us that we give as much to our colleagues as they give to us. Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves. We believe that diversity of thought, experience and background provides the platform for great creativity, We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. About our recruitment process.... 1. You find or get sent this job advert, read it, and feel like you're you'd be a great addition to the JCD family., 2. You send in your application to let us know you're interested., 3. We see your application, get excited, and give you a call., 4. You'll meet us twice, depending on the role prepare a presentation and we'll get to know each other., 5. You'll begin your journey with us, we're excited to support and develop you throughout your career.

Residential Assistant Manager Sale, Manchester £28,188 - £29,355 per annum, once 6 month probation is passed Permanent, Full Time (37.5 hours per week on a 24hrs shift system) Additional payment of £30 per night for the on-call cover duties. Here at Stockdales, we endeavour to provide a family orientated service that meets the needs of all the people we support through holistic assessment. We are seeking a compassionate and motivated Residential Assistant Manager to help deliver high-quality, person-centred support while assisting with the day-to-day leadership of the service. Working alongside the Service Manager, you will support the smooth running of the home, maintain high standards of care, safety and compliance, and act as a positive role model for the team. The role includes leading and mentoring staff, supporting rota management and administrative tasks, contributing to audits and quality monitoring and ensuring care plans, risk assessments and records are accurate and up to date. You will promote best practice in safeguarding, support compliance with CQC and relevant legislation and help develop a skilled and confident team through training and guidance. You will work closely with families and professionals to support peoples health, wellbeing and independence, while responding calmly and effectively in a range of situations. The role may include supporting people in the community, undertaking clinical duties once trained and assisting with transport where required. About You Experience in residential care (1+ year in a senior/supervisory role) NVQ Level 3 in Residential (Level 5 desirable or willingness to work towards it) Strong understanding of safeguarding and relevant legislation Effective leadership and communication skills Flexible and resilient approach to work Good working knowledge of Microsoft Office (Word & Excel) A full driving licence and access to a vehicle About Us Stockdales is a local charity based in Sale, just south of Manchester City Centre. We have over 70 years experience supporting people with learning and physical disabilities to live life to the full. Our 5 care homes have up to 7 residents and our busy Community Service has weekly sessions, a social club and a weekend kids club. What you will receive whilst working for us: 28 days holiday per year pro rata inclusive of bank holidays Increased holiday entitlement with service Pension Scheme Medicash includes access to 24hr GP, money off shopping and going out, wellbeing aids. Life Insurance Scheme (after 6-month probation) Excellent internal and external training offered. Monthly staff prize draw Cycle to work scheme Access to Wage Stream TPBN1_UKTJ

Manchester City Centre £90,000 - £120,000 + benefits Are you currently a Senior Manager looking for your next step? Corporate Tax Director who wants a clear pathway to partnership? Do you want to help shape & build a tax practice in Manchester? I'm currently working with a leading top 20 accountancy firm in Manchester who are looking for a new Corporate Tax Director to help lead the corporate tax function across the North. • You will be responsible for the overall leadership and development of the corporate tax team in Manchester, covering the North, • Manage a team of corporate tax professionals and help grow & build an offering in the North, • Support on more complex corporate advisory work including share schemes, restructuring, mergers, demergers, due diligence reports and more., • Review and assist with a compliance portfolio assisting with more complex processes., • Managing of WIP for the corporate tax team, • Business development helping grow the business in the North You will ideally be a strong Senior Corporate Tax Manager or Director who is looking for their next step in Manchester. Experience running, building and developing corporate tax teams, as well as experience supporting on both technical compliance and advisory matters. • Competitive director level package, • Clear pathway to Tax Partner with a well established practice, • Opportunity to help build a tax service line in the North, • Autonomy to build and grow a team in your own way If you would like to find out more please call Sam Minor on 07764700259 to discuss or email on sam.minor@pro-tax.co.uk As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable. #J-18808-Ljbffr

Corporate Tax Director, Corporate & International Tax Manchester City Centre Package: £100,000 - £120,000 + Benefits + Bonus We are working with a leading Big 4 Accountancy firm in Manchester who are looking to bring in an experienced Tax Director join their corporate & international tax business in the North. This is one of the more established corporate & international teams Manchester who offer a good mixture of compliance & advisory work, supporting FTSE 250/100, AIM listed and US Inbound clients. • Lead the organisation's global corporate and international tax strategy, • Oversee all corporate tax compliance and reporting across jurisdictions, • Manage global tax planning, including cross?border structuring and optimisation, • Ensure adherence to international tax regulations (e.g., BEPS, Pillar Two), • Direct global transfer pricing policies, documentation, and audits., • Assess and manage tax risks, leading responses to tax audits and disputes, • Advise senior leadership on tax implications of business decisions, M&A, and restructurings., • Collaborate with finance, legal, treasury, and operational teams on tax?related matters., • Maintain strong internal controls and governance over tax processes, • Lead and develop the global tax team, fostering capability and knowledge growth, • Drive process improvements and technology adoption within the tax function, • Senior Manager looking to make step up, someone who is market facing with a good network in Manchester, • Seasoned Director who wants a clear pathway to partner working with a big 4 accountancy firm, • Experience working on corporate tax, compliance & advisory, • Relationships driven with strong stakeholder management skills If you want to find out more about this role please give Sam Minor a call on 07764700259 or email at sam.minor@pro-tax.co.uk As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable. #J-18808-Ljbffr

The closing date is 20 July 2026 All our CAMHS teams have a wide mix of skills and experience in their multi‑disciplinary teams and enthusiastic, supportive colleagues, highly skilled and cohesive environment. The Consultants across CAMHS meet regularly for academic, professional and social support with a well‑respected training scheme for trainees placed across the services. It goes without saying that you’ll be expected to take part in frontline work and/or on call, though with a large increase in consultant numbers we anticipate you’ll still have the capacity to make use of the facilities of our large University Hospital. To start with, job plans will initially consist of 10 PAs comprising 8 PAs direct clinical care and 2 SPAs. That said, we are flexible about the composition of the clinical part of the job plan and would be able to offer more than 2 SPAs to individuals with a substantial interest in teaching or research and will also consider part‑time working too. Each job plan will be reviewed annually by the Locality Lead Consultant and/or Clinical Director. Manchester University NHS Foundation Trust (MFT) is a leading centre of clinical excellence, renowned for pioneering patient care, advanced medical research, and a collaborative multi‑speciality environment. We are the largest provider of specialist services, and our Oxford Road Campus in Manchester is the largest health academic campus in Europe – a great place to progress your career. With over 30,000 employees, a turnover exceeding £3 billion, and 10 hospital and community services, join our team to help us deliver outstanding healthcare to our diverse communities. We offer an engaging and supportive environment, with access to state‑of‑the‑art facilities and cutting‑edge technology. Research and Innovation are at the heart of our work, offering opportunities to lead research that shapes the future of medicine, working alongside experts, advancing clinical practice, and improving patient outcomes. At MFT, we foster a culture where every colleague is valued and empowered to thrive. Your expertise is recognised, your ambitions are supported, and your impact is felt at every level. Whether you want to develop your clinical skills, pursue research interests, or seek leadership opportunities, MFT provides the ideal environment to achieve your medical or professional aspirations. If you are dedicated to driving clinical innovation and delivering compassionate patient care, join us to shape tomorrow’s healthcare; where clinical excellence, innovation, and your career will thrive. To find out more about the key responsibilities and the specific skills and experience you’ll need for this role, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. • MB BS or equivalent medical qualification, • Qualification or higher degree in medical education, clinical research, • MRCPsych or MRCPsych equivalent approved by the Royal College Of Psychiatrists, • Fully registered with the GMC with a licence practise at the time of appointment, • Included on the GMC Specialist Register OR within six months, • Approved clinician status OR able to achieve within six months, • Approved under S12 OR able to achieve within 3 months of appointment, • In good standing with GMC with respect to warning and condition on practice, • Holds and will use valid UK licence OR provide of proposed alternative This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. South Manchester, The Carol Kendrick Centre £113,565 to £150,569 a year per annum / pro rata Permanent Full‑time 349‑SHCG‑7990167‑RL4 South Manchester, The Carol Kendrick Centre #J-18808-Ljbffr

Main area Child and Adolescent Psychiatry CAMHS Grade YC72 Contract Permanent Hours Full time - 10 sessions per week Job ref 349-MCH-8060428-RL4 Site Salford CAMHS Town Salford Salary £113,565 - £150,569 per annum / pro rata Salary period Yearly Closing 20/07/2026 23:59 Whatever you’re looking for in your next career move, you’ll find it all at Manchester University NHS Foundation Trust. Bringing together hospitals and community services from across Manchester, Salford, Trafford & beyond, we’re pooling our knowledge, skills and resources to provide even better care for the diverse communities of our thriving city region. MFT is the largest Foundation Trust in the country and as such means more opportunities for you. With comprehensive services and strong research links, you can advance your specialism, progress your career, and take your knowledge further. We want talented people from all backgrounds to choose to join our diverse teams, and so we’ll support your work‑life balance with flexible and agile working options. Candidates must be eligible for their own GMC registration: an active license, ceased license or pending application with the GMC at the point of application. Candidates who do not fit this criteria will not progress through to the shortlisting stage. So why not consider your next and best career move at MFT and join us as a Consultant Psychiatrist in our CQC rated Outstanding CAMHS Directorate. MFT CAMHS is one of the largest CAMHS and the most comprehensive service in the country. We have received two Outstanding ratings from CQC over the past 4 years and are considered the ‘Jewel in the Crown’ of the Trust. All our CAMHS teams have a wide mix of skills and experience in their multi‑disciplinary teams and enthusiastic, supportive colleagues – so you’d be joining a friendly, highly skilled and cohesive environment. The Consultants across CAMHS meet regularly for academic, professional and social support with a well‑respected training scheme for trainees placed across the services. It goes without saying that you’ll be expected to take part in frontline work and/or on call though, with a large increase in consultant numbers, we anticipate you’ll still have the capacity to make use of the facilities of our large University Hospital and have the time to make the most of working and living. To start with, job plans will initially consist of 10 PAs comprising 8 PAs direct clinical care and 2 SPAs. That said, we are flexible about the composition of the clinical part of the job plan and would be able to offer more than 2 SPAs to individuals with a substantial interest in teaching or research and will also consider part‑time working too. Each job plan will be reviewed annually by the Clinical Director. Resilient, ambitious and innovative, you’ll carry a vibrant ‘can do’ attitude and mirror our values perfectly, with the skill and flexibility to operate at a high pace and overcome individual and organisational obstacles readily, positively and collaboratively. These are truly valuable opportunities to take your career to the next level. Manchester University NHS Foundation Trust (MFT) is a leading centre of clinical excellence, renowned for pioneering patient care, advanced medical research, and a collaborative multi‑speciality environment. We are the largest provider of specialist services, and our Oxford Road Campus in Manchester is the largest health academic campus in Europe – a great place to progress your career. With over 30,000 employees, a turnover exceeding £3 billion, and 10 hospital and community services, join our team to help us deliver outstanding healthcare to our diverse communities. We offer an engaging and supportive environment, with access to state‑of‑the‑art facilities and cutting‑edge technology. Research and Innovation are at the heart of our work, offering opportunities to lead research that shapes the future of medicine, working alongside experts, advancing clinical practice, and improving patient outcomes. At MFT, we foster a culture where every colleague is valued and empowered to thrive. Your expertise is recognised, your ambitions are supported, and your impact is felt at every level. Whether you want to develop your clinical skills, pursue research interests, or seek leadership opportunities, MFT provides the ideal environment to achieve your medical or professional aspirations. MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. • Holds and will use valid UK driving licence or provides evidence of proposed alternative, • MBBS or equivalent medical qualification, • Additional clinical qualifications, • Guidance Score Qualification or higher degree in medical education, clinical research or management, • MRCPsych or MRCPsych equivalent approved by Royal College of Psychiatrists, • Fully registered with GMC with a license to practice at the time of appointment, • Included on GMC Specialist register or within 6 months, • Approved Clinician status or able to achieve within 3 months of appointment, • Approved under S12 or able to achieve within 3 months of appointment, • In good standing with GMC with respect to warning and conditions on practice, • Excellent knowledge of specialty, • Excellent knowledge using bio‑psych‑social perspective and wide medical knowledge, • Excellent written and oral communication skills in English, • Able to manage clinical complexity and uncertainty, • Makes decisions based on evidence and experience including the contribution of others, • Able to meet duties under MHA and MCA, • Wide range of specialist and sub‑specialist experience relevant to post within NHS or comparable service, • Able to deliver undergraduate or postgraduate teaching and training, • Participated in continuous professional development, • Participated in research or service evaluation, • Able to use and appraise clinical evidence, • Has actively participated clinical audit, • Able to plan and deliver undergraduate and postgraduate teaching and training relevant to this post, • Reflected on purpose of CPD undertaken, • Experienced in clinical research and/ or service evaluation, • Evidence of achievement in education, research, audit and service improvement: awards, prizes, presentations and publications, • Has led clinical audits leading to service change You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Name Vandna Saxena; Job title Consultant Child and Adolescent Psychiatrist; Email address vandna.saxena@mft.nhs.uk; Telephone number 0161 518 5400; PA: Belinda Hughes; Tel: 0161 518 5400; Email: belinda.hughes@mft.nhs.uk #J-18808-Ljbffr

Retentions Manager Lead a broadband contact centre retentions team, coaching advisors to improve customer saves, renewals, call quality, performance and customer outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Retentions Team Manager, Retention Manager, Customer Retention Manager, Contact Centre Manager, Call Centre Manager, Customer Service Manager, Sales Team Manager, Customer Loyalty Manager, Contact Centre Team Leader, Retentions Team Leader SALARY: £32,000 per annum + £5,000 OTE + Benefits LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours per week, rota based (core working hours: Monday to Friday 8am–6pm, plus every other Saturday 10am–5pm) JOB OVERVIEW We have a fantastic new job opportunity for a Retentions Manager to lead a busy broadband contact centre team focused on customer retention, renewals and strong customer outcomes. As the Retentions Manager you will coach, motivate and develop advisors, using performance data, call listening and feedback to improve confidence, quality and commercial results. The Retentions Manager will bring structure, energy and accountability to a target-led environment, supporting cancellation, save, renewal, package change and home move conversations. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Retentions Manager include: • Team Performance: Lead Retention Advisors to deliver against save rate, renewal activity, answer rate, productivity, call quality and customer outcome measures, • Coaching and Feedback: Provide regular coaching to improve customer handling, objection handling, negotiation, ownership and advisor confidence, • Call Quality: Review calls to ensure customers are handled professionally and every reasonable retention opportunity is explored, • Retention Activity: Support advisors with cancellation, renewal, package change, home move, switching and save conversations, • Outbound Campaigns: Ensure outbound activity is completed effectively, including end-of-contract renewal calls, OTS requests and direct debit cancellation opportunities, • Commercial Awareness: Help advisors protect value, reduce churn and use offers, discounts and credits appropriately, • Escalation Support: Support more complex customer conversations, escalations and retention cases, • Systems and Collaboration: Ensure accurate notes, customer records and outcomes while working with Customer Service, Sales, Insight and Operations teams CANDIDATE REQUIREMENTS • People management experience in a broadband contact centre environment, • Good exposure to retention, cancellation, renewal, loyalty or customer save activity, • Experience managing performance through coaching, feedback and clear expectations, • Good understanding of broadband customer journeys, including service issues, billing queries, home moves, package changes and cancellations, • Ability to motivate, support and challenge advisors in a busy, target-led environment, • Good commercial awareness, with an understanding of reducing churn and retaining customers, • Confidence using performance data to understand team and individual performance, • Strong communication skills, with the ability to give clear, constructive feedback and handle escalations, • Practical, hands-on management style with good organisational skills and the ability to manage multiple priorities, • GCSEs in English and Maths BENEFITS • £32,000 per annum basic salary, • £5,000 OTE, • Smart casual dress code, • Free access to gym facilities, • Access to a financial wellbeing platform after successful completion of probation, • Brand new office with excellent transport links, • Supportive team culture, • Growth and career progression opportunities, • Performance-related earning opportunity, • Opportunity to play an important role in a growing Retention function HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14915 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Altrincham, Greater Manchester, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk AWD-IN-SPJ

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