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Senior Business Travel Consultant This award winning travel management company is seeking an experienced Senior Business Travel Consultant to join their specialist team supporting a prestigious portfolio of corporate clients. This is an exciting opportunity for a travel professional with strong corporate travel and VIP travel management experience who thrives in delivering exceptional service in a fast paced environment. Working remotely from home, you will provide a high touch, personalised service to business travellers and VIP clients, managing complex worldwide itineraries and delivering seamless travel solutions from enquiry through to travel completion. Candidates must have previous corporate travel experience and experience using a GDS system. Sabre experience is preferred, although candidates with strong Amadeus or Galileo expertise will be considered, with full cross training provided. Senior Business Travel Consultant – Role & Responsibilities: Manage a wide range of corporate, sports and VIP travel bookings, including complex international flight itineraries. Provide a professional, consultative service, offering expert advice and tailored travel solutions. Build and maintain strong relationships with clients, ensuring the highest levels of customer satisfaction. Use Sabre GDS to create, amend and manage reservations accurately. Source the most suitable fares, routes and travel options in line with client requirements and company travel policies. Handle ticketing, reissues, refunds and schedule changes efficiently. Manage VIP and time sensitive travel arrangements with exceptional attention to detail. Respond promptly and professionally to client enquiries, resolving any issues quickly and effectively. Ensure all bookings, documentation and invoicing are completed accurately and within agreed timeframes. Work closely with suppliers and internal teams to deliver a seamless customer experience. Senior Business Travel Consultant – Skills & Experience Required: Previous experience working within corporate/business travel is essential. Experience managing VIP, executive or high profile traveller arrangements. Strong GDS experience, ideally Sabre. Candidates with Amadeus or Galileo experience will also be considered, with Sabre training provided. Excellent worldwide air fares knowledge, including reissues and complex itineraries. Strong ticketing knowledge and understanding of airline fare rules. Exceptional customer service and relationship building skills. Excellent attention to detail and organisational abilities. Ability to work effectively in a fast paced environment and manage multiple priorities. Strong verbal and written communication skills. Senior Business Travel Consultant – Package & Benefits: Salary circa £34,000, with flexibility for candidates offering extensive experience. Fully homebased role. Monday to Friday, 9.00am – 5.30pm. Out of hours support on a weekend rota approximately 2 to 3 times per year, with additional payment provided. Structured training and development, including Sabre cross training where required. Opportunity to work with prestigious corporate, sports and VIP clients. Join a highly respected and growing travel management company. To apply for the role of Senior Business Travel Consultant, please apply online or email your CV to (url removed)

The Group Financial Accounting Manager will lead the financial reporting and compliance activities within the organisation's Group Finance department. This role is ideal for a skilled professional with expertise in financial accounting and knowledge of working in a Listed, listed-style or Public Interest Entity type business. Client Details The employer is a well-established organisation operating internationally, known for its commitment to excellence and innovation. Operating as a large organisation, they provide a stable and professional working environment within their Manchester office. Description Oversee the preparation and delivery of accurate financial statements in compliance with relevant standards. Lead the consolidation of group accounts and ensure timely reporting to stakeholders. Manage the external audit process and liaise with auditors to address queries effectively. Ensure adherence to statutory regulations and internal controls across the organisation. Collaborate with internal teams to streamline financial reporting processes and systems. Provide technical accounting advice to senior management and other departments as needed. Support strategic decision-making through detailed financial analysis and forecasting. Lead and mentor a team to achieve operational excellence.Profile A successful Group Financial Accounting Manager should have: Qualified accountants (ACA / ACCA / CIMA or equivalent) Strong IFRS / international accounting standards knowledge Knowledge in financial accounting, statutory reporting and complex multi-entity environments Knowledge of working in listed, listed-style or Public Interest Entity type businesses Ability to manage and influence senior stakeholders across multiple jurisdictions Those with SAP experience (highly desirable), with Hyperion experience an added advantageJob Offer A competitive salary up to £90,000 plus Car Allowance and Bonus - total package value c£110,000 Generous Pension Contributions Hybrid Working Policy Opportunity to be a true 'Number 2' in a Global OrganisationThis is an excellent opportunity for an experienced Group Financial Accounting Manager to advance their career. If this role aligns with your skills and aspirations, we encourage you to apply today

Customer Service Administrator Location: Manchester (M3) Pay Rate: £14.51 per hour Hours: 37.5 hours per week, Monday to Friday Working hours: 8.30am-5pm Contract: 3 month temporary contract - Potential permanent opportunity We are currently recruiting Case Handlers/Administrators to join a well-established financial services and investment company based in Manchester (M3). You will be on the Transportation team. You will be helping customers transfer their investments and portfolios internally and externally. Key Responsibilities: Phone and email correspondence with customers Data entry and maintaining accurate records Processing documents and customer information Supporting teams with day-to-day admin tasks Ensuring compliance with company and regulatory proceduresWhat We're Looking For: Previous administrative or customer service experience (preferred but not essential) Happy to do phone work Strong attention to detail and organisational skills Confident using Microsoft Office and internal systems Ability to work independently and as part of a team A professional and reliable approach to workWhat's on Offer: Competitive pay rate of £14.51 per hour Full-time hours with consistent Monday-Friday shifts Choice of start times to support work-life balance Valuable experience within the financial services and insurance sector Immediate starts availableIf you're organised, motivated, and looking for your next admin role, please apply for the role and we will be in touch. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Complaints & Customer Service Specialist Central Manchester | Hybrid (3 days in the office) | £30,000 - £35,000 Axon Moore is currently partnering with a high growth financial services business in central Manchester business looking to recruit a Complaints Specialist. This role will suit someone with complaints handling experience gained within an FCA-regulated environment, ideally motor finance, vehicle finance or wider consumer lending. With approximately 70% of the role focused on complaints, we're looking for someone who can confidently investigate cases from start to finish, deliver fair customer outcomes and help drive improvements in complaint resolution times and overall customer experience. What you'll be doing: Managing complaints from receipt through to resolution. Investigating cases, reviewing evidence and gathering information from multiple sources. Drafting clear, professional and customer-focused final responses. Ensuring complaints are handled in line with FCA regulations, Consumer Duty and internal procedures. Identifying trends and root causes to support ongoing business improvements. Supporting initiatives to reduce complaint lead times and improve customer outcomes. Handling customer queries and account-related enquiries where required. Building positive relationships with both customers and internal stakeholders. What we're looking for: Previous complaints handling experience within an FCA-regulated environment. Ideally experience within motor finance, vehicle finance, consumer finance, lending, banking or insurance. Strong written communication skills with experience producing detailed customer correspondence. Excellent interpersonal skills and the ability to handle difficult conversations professionally and empathetically. Experience working to complaint SLAs and regulatory deadlines. A proactive approach with the confidence to challenge processes and identify improvements. What's in it for you? £30,000 - £35,000 salary. Hybrid working (3 days in the office). Supportive and collaborative team environment. Opportunity to join a growing business where your contribution will be recognised. A varied role with genuine influence over customer outcomes and process improvements. If you have complaints experience within motor finance or another FCA-regulated environment and are looking for your next challenge please contact Charlotte at (url removed) INDBSO

Why work for Smart? Benefits: Birthday off, 25 days holiday entitlement + Bank Holidays, Life Assurance, 3 days fully paid volunteering days At Smart, we help the worlds leading companies maintain their facilities to the best possible standards through a customer centric experience. Over the past 10 years, we have worked in the world’s top data centres and commercial facilities providing quality engineering services. Smart is not a faceless corporation. We are an operationally lead business focused on providing visible management and a team that believe in our core behaviours – Integrity, Passion and Empowerment - that's the smart way. We invite the successful candidate to come along on our journey and adapt the Smart Culture we have created. Role Purpose As our Account Manager you will manage and control the maintenance and repair to M&E equipment across multiple blue-chip contracts within the Resident and Mobile Portfolio of SMS. Ensuring appropriate and correct operation of assets and that records are maintained in line with Operational, Regulatory and Statutory practice. Deliver a Smart and world class service, have full confidence of the client and team and be a leader of innovation. Within your role of Account Manager your key duties include: Commercial and financial accountability across the contract/account. Lead a diverse team across multiple skills sets within engineering services. Monitoring and Controlling of the PPM and reactive statistics through Elogbooks System and producing Reports. Production of monthly reports and ensuring minutes of meetings are collated with actions closed out. Production of energy reports for the customer. Oversee statutory certification is received and available to the customer on request. Management of team in accordance with SMS Procedures and Policies, including their general well-being and H & S is controlled and monitored. Ensure Smart Managed Solutions staffing levels for contract, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery. Our ideal Account Manager with have: Must have recognised industry qualification in at least one of the following three disciplines: Electrical (BS7671 18th Edition) Electrical (C&G2391 Inspection and Testing) C&G Mechanical & HVAC Knowledges of the following would be ideal: up to date knowledge of current technical standards in relation to Fire Alarm Systems, Generators, Electrical Services, HV & AC and Water Systems Treatment. Up to date knowledge of business-critical services i.e. UPS and MGPS etc. Full understanding of Statutory Compliance. IOSH or NEBOSH preferred. Please apply today to register your interest

Portfolio are proud to represent our client, a global Software business in their search for an Account Manager. They are expanding the Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for onboarding the client, dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! Day-to-Day Responsibilities: Provide an excellent customer service to our new and existing clients Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce Contribute to the companies business goal of migrating all HRonline users to the new software system Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system Conduct demonstrations of software by webinar for prospect clients and those wishing to migrate from HRonline Ensure all Service Level Agreements are adhered to at all times. Meet and exceed all Key Performance Indicators Contribute to team targets, paying particular attention to customer experience and feedback. Key Requirements: Required skills and experience Customer service experience is essential The ideal candidate will have experience of working in an out-bound, telephone based role Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast-paced environment. Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business Benefits: Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period Free On site Gym Bright Exchange perks INDMANJ 51773LF The Portfolio Group are acting on behalf of our client in recruiting for this position

Customer Service Advisor Trainer Salary: £14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Trainer, working on a new desk with our client, Capgemini. In this role, you will be responsible managing the compilation, promotion and delivery of training material to new and existing employees. What you'll do Schedule training across the service desk Update the Client training database Identification and analysis of training courses required with steer from the Line Manager Delivering and facilitating training courses to new starters Ensure new starters readiness to go live in line with Client requirements Co-ordinate course attendance Identify and communicate any areas of improvement Ensure quality of new and existing user documentation and training materials Build and maintain a close working relationship with Service Centre Operations Managers / Team Leaders What you'll bring Previous experience in a Service Desk/ Training role Excellent written and verbal communication skills Good MS Office skills Organised, self-motivated, creative thinker, team player Ability to work independently without close supervision If you're looking for fulfilling role helping your workforce to take a steppingstone into a career in technology, this could be your next move. Interested? Apply today! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

SERVICE CHARGE ACCOUNTS MANAGER \n\n • Trinity Estates £Competitive, aligned to experience Hybrid (Hemel Hempstead or Manchester)\n\n ROLE OVERVIEW \n We need a Service Charge Accounts Manager who can lead a high-performing accounting team and take ownership of service charge financial delivery across a complex residential portfolio. \n This role combines technical accounting expertise with leadership, operati... \n \n ZIPC1_UKTJ

Customer Service Advisor Manchester City Centre £14.50 per hour 37.5 hours per week (Monday - Friday) 12-week temporary contract (potential for extension) The Role We are currently recruiting for a Customer Service Advisor to join a busy and fast-paced team based in Manchester City Centre. This is an excellent opportunity for someone with strong communication skills who is passionate about delivering exceptional customer service. Key Responsibilities Handling inbound and outbound customer enquiries via phone and email Providing professional and efficient support to resolve customer queries Updating customer records accurately on internal systems Investigating and resolving issues in a timely manner Working collaboratively with internal teams to ensure a high level of service delivery Maintaining compliance with company policies and data protection standards About You Previous customer service experience is essential Strong communication and interpersonal skills Ability to work in a fast-paced environment and manage workload effectively Excellent attention to detail and problem-solving ability Confident using computer systems and CRM platforms A positive, proactive, and team-focused attitude What's on Offer Competitive hourly rate of £14.50 Monday to Friday working hours (no weekends) Central Manchester location with excellent transport links Opportunity for contract extension based on performance If you're available to start on 1st June and are looking for your next customer service role, we'd love to hear from you. Apply now! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

EXPEIRENCED WASTE MANAGEMENT & RECYCLING CONTRACTS ACCOUNT MANAGER REQUIRED TO RETAIN CLIENTS AND DELIVER ACCOUNT GROWTH TITLE: Account Manager – Total Waste Management & Recycling Contract LOCATION: National Coverage, you will be based in the Northwest, North Midlands or Yorkshire area SALARY: £(phone number removed) & Car or £5,400 Allowance PREVIOUS ROLES IN WASTE MANAGEMENT & RECYCLING MAY HAVE BEEN: Key Account Manager, Contract Manager, Field Sales Executive, Territory Manager, BDM, Key Account Executive, New Business Development Executive, Client Relationship Manager, FSE, Business Development Manager, BDE, Account Coordinator, National Account Manager, Sales Account Manager, Commercial Manager ROLE: Account Manager – Total Waste Management & Recycling Contract You will account manage Total Waste Management contracts looking to ensure service delivery, retention and account growth You will travel across the UK You will look for additional opportunities and pass leads the new business team EXPERIENCE: Account Manager – Total Waste Management & Recycling Contract You will have worked in a commercial role in the waste management sector involving all or some account management You will have a full UK Driving Licence with 6 points or less PREVIOUS ROLES IN WASTE MANAGEMENT & RECYCLING MAY HAVE BEEN: Key Account Manager, Contract Manager, Field Sales Executive, Territory Manager, BDM, Key Account Executive, New Business Development Executive, Client Relationship Manager, FSE, Business Development Manager, BDE, Account Coordinator, National Account Manager, Sales Account Manager, Commercial Manager

Platinum Travel Recruitment are collaborating with a fabulous travel company that offer a range of travel types overseas. Due to growth, we are not seeking an experienced Arabic Speaking Travel Consultant to join the team, hybrid in London or remote working UK only. This is an exciting and varied role ideal for an experienced travel professional from a travel agent or tour operator who possess excellent customer service skills, seeking a rewarding career. In this exciting Arabic Speaking Travel Consultant role, the ideal candidate shall be delivering exceptional, personalised service to clients managing a wide variety of travel requests. Arabic Speaking Travel Consultant Duties: Managing travel requests such as flights, accommodation, travel extras globally whilst delivering tailored travel recommendations and exceptional service within agreed timeframes. Using your destination knowledge, supplier network and negotiation skills to secure the best travel experiences. Building strong relationships with customers and suppliers to deliver seamless, personalised service. Gather member feedback and identify opportunities to continuously improve the customer experience. Consistently deliver the high standards of service expected by luxury and affluent clientele. Arabic Speaking Travel Consultant – Essential Requirements Fluent in English and Arabic with excellent written and verbal communication skills. French would be advantageous but is not essential. Language assessments will form part of the recruitment process. Several years' experience in the travel industry, such as with a tour operator or travel agency, or a minimum of 3 years' experience in luxury concierge, hospitality or high-end customer service. Essential. Previous experience booking flights, hotels and other travel arrangements is highly desirable. Solid GDS experience, such as Galileo or Amadeus, with excellent knowledge of the Middle East, particularly Dubai, Abu Dhabi and Doha, with an understanding of key destinations across Asia. Exceptional customer service, communication and relationship-building skills with the ability to remain calm and professional under pressure. Highly organised with excellent attention to detail and a proactive approach to problem-solving. Strong online research skills and the ability to source tailored recommendations quickly and accurately. Able to work effectively in a fast-paced environment, managing multiple priorities and tight deadlines. A positive, proactive "can-do" attitude with a genuine desire to deliver exceptional member experiences. Arabic Speaking Travel Consultant – Benefits: Attractive compensation package: Competitive salary, performance-based bonus with a Loyalty Rewards program Flexible work arrangements including hybrid & remote working Sabbaticals. Remote Working Holidays: Travel and Work for up to 4 weeks per year! Access to lots of great travel and entertainment discounts Dynamic work environment: Diverse tasks in an international team Career opportunities & development Supportive team * Plus many more perks! Please note only suitable candidates will be contacted for this role with tour operators or travel agent experience, able to work hybrid in London or remote in the UK, able to speak and write English & Arabic fluently

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. Remote Customer Service Advisor benefits: 30 days paid annual leave (pro‑rata), rising with length of service Pension scheme Perkbox retail and online discounts Employee Assistance Programme (24/7 support line) No commute and reduced environmental impact Real‑time support while working remotely Flexible working patterns to support work‑life Training is included to prepare you for this role Remote Customer Service Advisor role: As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hours Key Responsibilities • Respond to customer enquiries across phone, email, chat and multi‑channel platforms • Provide accurate information, resolve queries and deliver high‑quality customer service • Navigate multiple online systems to update customer records and manage cases • Follow all call handling, data protection and quality assurance guidelines • Demonstrate a “customer‑first” approach, ensuring positive engagement in all interactions • Escalate issues appropriately and follow required processes for complaints or safeguarding • Work autonomously in a remote setting, maintaining productivity and service levels • Attend mandatory training, coaching and performance feedback sessions • Being professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay: £12.71 per hour

Customer Service Advisor (Private Medical) Manchester - university area £30,000 per annum Shift pattern: 8-4.30 / 9.30 - 6 - Monday - Friday Applicants must be able to do both shifts Office based Are you ready to make a difference in the healthcare sector? Our client, a leading organisation in patient care, is on the lookout for a dedicated Customer Service Advisor to join their dynamic team in Manchester. If you thrive in a fast-paced environment and have a passion for delivering exceptional service, this role is for you! What You'll Do: As a vital part of the Administration Team, you will be the first point of contact for patients, providing support and guidance. Your key responsibilities will include: Call Handling & Patient Support:- Answer incoming calls professionally and empathetically. - Respond to patient inquiries with clear and accurate information. - Handle sensitive situations with discretion and professionalism. - Manage high call volumes while remaining calm and efficient. Appointment Management:- Book, amend, and cancel patient appointments following procedures. - Prioritise urgent cases appropriately and provide detailed information about services and procedures. - Maintain accurate records of call details and outcomes. Confidentiality & Compliance:- Uphold strict patient confidentiality in line with GDPR. - Follow policies related to data protection and information governance. Who You Are: We are looking for someone who embodies professionalism and compassion. The ideal candidate will possess: Previous experience in call handling or a customer service role, preferably within healthcare. Excellent communication and listening skills. The ability to stay calm under pressure while multi-tasking. Strong ICT skills and experience with data inputting. Empathy and professionalism in all interactions.What We Offer: Joining our client means you'll enjoy a rewarding work environment and excellent benefits, including: Annual Leave: 25 days plus Bank Holidays. Overtime & TOIL: Opportunities available. Health Cover: Private health cover after a 6-month probation. Pension Scheme: Employee pension contributions. Birthday Day Off: Celebrate your special day! Employee Assistance Programme: Support when you need it. Bike2Work Scheme: Get active and save on commuting.Additional Requirements: Willingness to undertake an Enhanced DBS check. Right to work in the UK. Flexibility to work occasional out-of-hours, including weekends.If this sounds like the role for you send your CV to (url removed) or call (phone number removed) for further information Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Account Manager Portfolio are proud to represent our client, a global Software business in their search for an Account Manager. They are expanding the Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for onboarding the client, dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! Day-to-Day Responsibilities: Provide an excellent customer service to our new and existing clients Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce Contribute to the companies business goal of migrating all HRonline users to the new software system Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system Conduct demonstrations of software by webinar for prospect clients and those wishing to migrate from HRonline Ensure all Service Level Agreements are adhered to at all times. Meet and exceed all Key Performance Indicators Contribute to team targets, paying particular attention to customer experience and feedback. Key Requirements: Required skills and experience Customer service experience is essential The ideal candidate will have experience of working in an out-bound, telephone based role Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast-paced environment. Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business Benefits: Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period Free On site Gym Bright Exchange perks INDMANJ 50538LFR6 The Portfolio Group are acting on behalf of our client in recruiting for this position

Our client Manchester City Council is looking for a Personal Advisor to join their Leaving Care team. Role Portfolio: The Leaving Care Service provides a statutory service to young people aged between 16-25 years who have been, or are Looked After by Manchester City Council. The Leaving Care Team is committed to ensuring young people: Prepared and supported to live independently Have improved access to education, employment and training Experience stability in their lives, and feel safe and secure Receive improved access to health support Achieve financial stability The Personal Advisor will play a key role in supporting young people with their transition to adulthood and assist them to live an independent life in their community. Key Responsibilities include: To manage a caseload and keep accurate case records of work with young people and undertake statutory recordings. To contribute to Pathway Plan Assessment and provide ongoing assessment promoting young people's full engagement to inform Pathway Planning. To undertake assessments of young people resuming or wishing to resume education/ training or presenting with other support needs post 21 years. To work with young people to promote welfare and ensure that their views and wishes are considered when undertaking assessments, developing Pathway Plans and reviews. To work in a flexible manner to provide advice, practical assistance and support to young people to enable successful transitions. To coordinate the provision of services and to take reasonable steps to ensure that the young person makes use of such services To identify packages of support for young people living in the community and supervise and monitor the delivery of tasks in accordance with the pathway plan to meet young person's needs. To ensure that young people receive appropriate financial support and work with young people to develop their financial management skills with a view to them becoming responsible for their own budget. To advise and practically support young people to gain access to appropriate accommodation To work in partnership with a range of agencies to ensure young people receive an integrated, holistic response to meet their needsBenefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit

Remote work, from home, flexible hours - great income potential. Self-employed, remote working from home, with multiple opportunities for creating an income. We are looking for self-motivated, ambitious, and out-going people who would like to be part of something bigger than themselves and help hundreds of people along the way. This is a great opportunity to be partnered with an award-winning, and rapidly growing British PLC company, but be fully in control of the hours you do, and the money you want to earn. You will be able to work from home, and choose your own hours but have the backing, support, and training from an experienced mentor who has already been successful in the business. As a self-employed business partner, you will be helping people significantly reduce their household costs and earn cashback on all their shopping. With the current crisis in energy, and worrying, rising costs for most people you will be absolutely well placed to not only help others but earn a substantial income along the way. Would you like to work for yourself, earn a very good income now but also build up a passive/residual income increase every month to provide you with financial security in the future? You would be joining thousands of others from all different backgrounds and industries who are taking control of their own finances and building a business of their own. Teachers, policemen, students, parents, tradesmen, mortgage brokers, social media managers, servicemen, farmers, are just some of the backgrounds that our successful partners have come from. This can be full-time, or part-time. For most people, this is a ‘bolt-on’ business, which fits in the nooks and crannies around other jobs, businesses, or family commitments. This is your own business, but you are very much not on your own in business. The community, backing, teamwork, and camaraderie are outstanding, and you would be very much part of a supportive and well-respected community. This is a real chance to map out your own future finances, help hundreds of people along the way, and connect with other like-minded people. For more information, or to book a short zoom call to discuss please call/text (phone number removed)

Account Manager | Manchester | Up to £30,000 Basic + Uncapped OTE \n \n \n A growing technology business is looking for an ambitious Account Manager to join its Manchester team. \n This is a fantastic opportunity for someone who enjoys building relationships and growing existing customer accounts rather than chasing cold new business. You'll manage a portfolio of clients, reconnect with dormant accounts, ident... \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

Business travel consultant - required for this established expanding business travel company They are looking for a business travel consultant or Corporate travel consultant with Amadeus to work on a variety of corporate accounts and will pay up to £33,000 to work from home Business travel consultant duties: Working on a variety of accounts handling UK, European and Worldwide business travel arrangements Booking flights, car hire and hotels Providing visa advise Working to the clients travel policy finding the most cost-effective travel option available Making changes and amendments and reissues through to ticketing Business travel consultants’ skills required: Business travel consultant experience from a TMC background Strong GDS knowledge on Amadeus Other info: Monday - Friday 9.00am – 5.30pm, Fully homeworking This is a great opportunity to work hands on with a friendly Independent homeworking team Can be requested up to 6 shifts per year to cover emergencies If you are interested in this Business Travel consultant role please call Kelly on (phone number removed) and send your up to date cv to (url removed) quoting ref: KR60686

This is an exciting opportunity for a Complaints Manager to oversee and enhance the complaints-handling process in a customer-focused environment. The role requires a strong understanding of financial services or regulated industries and a commitment to delivering excellent service to customers. Client Details The employer is a well-established organisation within the financial services industry. They pride themselves on providing exceptional customer service and fostering a professional and inclusive workplace in Manchester. Description Manage the end-to-end complaints process, ensuring timely and effective resolution. Maintain compliance with relevant financial services regulations and standards. Analyse complaint trends to identify areas for improvement and implement solutions. Collaborate with internal teams to ensure consistent responses and outcomes. Prepare detailed reports on complaints performance for senior management. Provide training and guidance to staff on complaints-handling procedures. Act as the main point of contact for escalated complaints and complex cases. Ensure a customer-centric approach is maintained throughout the complaints process.Profile A successful Complaints Manager should have: Experience in complaints management within the financial services industry. A thorough understanding of relevant regulations and compliance requirements. Strong analytical skills to identify trends and propose improvements. Excellent communication skills, both written and verbal. The ability to manage and resolve complex complaints effectively. A proactive approach to problem-solving and process enhancement.Job Offer A competitive salary paying £40,000. A permanent position based in Manchester. Opportunities for professional growth within the financial services industry. A supportive and inclusive company culture. Comprehensive training to support your success in the role.If you are passionate about delivering exceptional customer service and have the expertise to excel as a Complaints Manager, we encourage you to apply today

Customer Services Representative Manchester Salary: £28,000 + Benefits I'm currently recruiting for a Customer Services Representative to join a premium office environment in the heart of Manchester. This is an excellent opportunity for someone with a background in customer service, hospitality, reception or office administration who enjoys working with people and delivering a first-class customer experience. If you're looking for a varied role where no two days are the same and you can genuinely make an impact, I'd love to hear from you. The Role As the face of the business, you'll be responsible for ensuring customers and visitors receive an exceptional experience from the moment they arrive. You'll also support the smooth day-to-day running of a busy business centre, working closely with colleagues to provide outstanding service. Key Responsibilities Welcoming customers and visitors, providing a professional front-of-house service Managing reception duties and a busy switchboard Preparing meeting rooms and ensuring facilities are maintained to a high standard Supporting customer move-ins, move-outs and office set-ups Completing general administration, filing and reporting Carrying out daily building and housekeeping checks Ordering office supplies and maintaining communal areas Assisting with conference room bookings and AV equipment Supporting basic IT and telephony set-ups for customers Helping with centre tours and identifying opportunities to promote services where appropriate.About You We're looking for someone who is friendly, organised and passionate about delivering excellent customer service. You'll ideally have: Previous experience in customer service, reception, hospitality or office administration Excellent communication and interpersonal skills A professional and confident telephone manner Strong organisational skills with the ability to multitask Good IT skills, including Microsoft Office A positive, proactive attitude and willingness to learn The confidence to build relationships with customers and colleagues at all levels.What's on Offer? Salary of £28,000 Monday to Friday working hours Excellent training and development A varied, customer-facing role Supportive team environment Genuine opportunities to develop your careerIf you're looking for your next customer service opportunity in Manchester and enjoy working in a professional, fast-paced environment, apply today or get in touch for a confidential chat

Looking for a commercial procurement framework uptake role within a growing team? \n\n The Framework Support Manager is a senior, delivery-focused role within the Framework Uptake Squad, reporting directly to the Head of Framework Uptake. The role plays a critical part in delivering the Framework Uptake strategy by driving increased adoption, spend, savings and value through NHS SBS frameworks across th... \n\n \n ZIPC1_UKTJ

OUTBOUND CUSTOMER SUCCESS ADVISOR \n Salford - Parking onsite \n Monday- Friday (Fulltime in the office) \n 9am-5pm \n £13.33 per hour (£26k) \n ASAP - End of August (Possibility to be extended or taken on permanently for the right person) \n Are you ready to make a difference in the retail appliance industry? Our client is on the lookout for a dynamic and enthusiastic Outbound Customer Success Advisor to join their growing team at their head office in Salford! If you thrive in a high-volume call environment and enjoy helping customers succeed, we want to hear from you! \n What You'll Do: As a pivotal member of the team, your mission will be to connect with customers and enhance their experience with our client's Reward scheme. Here's what you can expect to do: \n\n • Engage Customers: Reach out to customers who have onboarded but haven't yet claimed their rewards, guiding them through the claims process with care and clarity.\n, • Support Onboarding: Assist customers who faced challenges during onboarding, diagnosing issues and ensuring they complete the process smoothly.\n, • Customer Satisfaction Checks: Follow up with customers who have recently had products installed to gauge their satisfaction with the product and service.\n, • Issue Logging: Identify and log any concerns raised, escalating issues as needed to ensure prompt resolutions.\n, • Quote Progression: Contact customers who have requested quotes but haven't provided necessary information to move forward.\n, • Follow-Up: Reconnect with customers who haven't responded to previous requests for additional information.\n, • Remove Blockers: Work diligently to eliminate any obstacles in the quoting process, striving to convert more inquiries into booked and paid installations.\n, • Record Keeping: Maintain accurate records of all calls, outcomes and customer interactions in the CRM system.\n, • Feedback Loop: Collaborate closely with the Customer Service Manager to report common issues or trends.\n, • Brand Representation: Always represent the company professionally, reflecting brand values and building customer trust.\n\n What We're Looking For: To succeed in this role, you should possess the following qualities: \n\n • Rapport Builder: An ability to connect quickly with customers and maintain a friendly telephone manner.\n, • Problem Solver: A keen mindset for identifying key issues and offering effective resolutions.\n, • Efficient Worker: An organised and conscientious approach to managing multiple call types throughout your day.\n, • Tech-Savvy: Basic IT literacy to effectively utilise CRM systems and tools.\n\n Performance Measures: Your success will be measured by: \n\n • The number of successfully completed calls leading to customer onboarding.\n, • The number of quotes progressed to booked and paid.\n, • Call volume and quality against set targets.\n, • The number of 4- and 5-star customer reviews generated as a result of your outbound efforts.\n\n Apply Now! \n Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Account Manager \n Manchester \n £40,000 - £45,000 + Bonuses + Commission (OTE £57,000+) + Remote Working + Technical Training + Private Healthcare + Holidays + Career Progression + Industry-Leading Pension + Company Car Immediate Start \n Join an industry-leading laboratory equipment business as an Account Manager and develop your career with a company renowned for innovation, technical excellence, and inves... \n \n \n \n ZIPC1_UKTJ

Looking for a relationship-focused role where you can make a real impact with education-sector clients? We're recruiting for an Account Manager to join a growing organisation based in Manchester. This is an excellent opportunity for someone who enjoys building long-term client relationships, managing multiple stakeholders, and delivering an exceptional customer experience. The successful Account Manager will become the key contact for a portfolio of school clients, ensuring relationships are nurtured, expectations are exceeded, and operational requirements are managed effectively. What will you be doing as an Account Manager? Managing and developing relationships with a portfolio of school clients Acting as the main point of contact for client queries and support Gathering and reviewing client feedback to identify areas for improvement Managing facility availability, closures, and scheduling requirements Monitoring operational performance and supporting reporting activities Supporting client retention and long-term engagement We would LOVE to hear from you if you have the following skills and experience: Previous experience within an Account Manager, Client Relationship or Customer Success Manager role Excellent communication and relationship-building skills Strong administration and organisational abilities Experience managing multiple priorities and competing deadlines Confidence working with operational data and performance measures Experience working within education, public sector, facilities, or service-led environments would be advantageous What will you get in return for your work as an Account Manager? Salary of up to £27,000 Permanent, full-time opportunity Office located in Manchester City Centre 28 days holiday including bank holidays Employee Assistance Programme Full training on company systems and processes Active social calendar and regular team events Supportive and collaborative team environment Opportunity to join a growing business with genuine long-term career prospectsApply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database

Do you have experience leading a sales team within the service industry? Do you enjoy working with a team to implement a positive and inclusive work environment? If you're experienced in leading a team to success then we want to speak with you about this sales and customer service manager role we have! We're working with a brand who are recognised across the globe. They are the largest global migration, removals and storage business in the world! Benefits for Sales and Customer Service Manager Employee Assistance Programme - EAP (supports our employees’ wellbeing on many issues both in and out of work) Excellent bonus potential Health & Fitness Discount Vouchers Cycle to Work Scheme Free Staff Parking 25 days holiday Birthday Voucher Christmas Voucher Dress Down Fridays Staff Rewards Voucher Scheme based on performance Staff Referral Scheme Paid time off for volunteering Eye care vouchers Free Flu Vaccination Pension contributions after 3 months service Duties for Sales and Customer Service Manager Lead, motivate, and develop the sales and customer service teams to achieve individual and company targets. Drive sales performance through effective pipeline management, coaching, and customer engagement strategies. Ensure exceptional customer service standards are maintained across all customer touchpoints. Monitor and improve customer satisfaction metrics, response times, and service quality. Handle escalated customer queries and complaints professionally and efficiently. Analyse sales and service data to identify trends, opportunities, and areas for improvement. Collaborate with operational teams to ensure smooth service delivery and customer satisfaction. Implement processes to improve efficiency, productivity, and customer experience. Support recruitment, onboarding, and ongoing training of team members. Prepare regular performance reports. This Sales and Customer Service Manager role is a full time, permanent role due to start asap

Job Advertisement: Client Service Representative Location: Manchester Working Pattern: Full Time Duration: 6 months (Potential extension) Our client, a leading global financial services organisation, is looking for a dedicated Client Service Representative to join their Wealth Services Operations team. This is an exciting opportunity to be part of a dynamic, next-generation ecosystem that leverages advanced data analytics and digital tools to create unparalleled wealth experiences for clients. Key Responsibilities: As a Client Service Representative, you will play a crucial role in enhancing the client experience by: Client Engagement: Independently assist clients by responding to complex inquiries via phone, email, and other channels regarding our client's products, services, and procedures. Technical Assistance: Address client questions about product features and provide technical support for complex issues escalated by junior team members. Issue Resolution: Research and resolve intricate operational or client issues while identifying trends and proposing effective solutions. Communication: Provide timely status updates on problem resolution and outstanding issues to various teams. Ensure inquiries are directed to the appropriate resources within the organisation. Process Improvement: Contribute ideas for improving team efficiency and assist in the coordination and implementation of process changes.Qualifications: To thrive in this role, we are looking for candidates who possess: A high school diploma or an equivalent combination of education and experience; a Bachelor's degree is preferred. Experience in financial services operations, wealth operations, and client service is highly desirable. Strong analytical skills, with a focus on data-driven decision-making. Excellent communication skills, both verbal and written, to effectively engage with clients and team members. A proactive approach to problem resolution and a commitment to delivering exceptional client service.Why Join Us? At our client, the culture fosters growth and success, making it an ideal environment for innovators. As a recognised leader in the financial services industry, the organisation influences a significant portion of the world's investible assets and is committed to driving transformative solutions that uplift communities worldwide. By joining the team, you will have the opportunity to collaborate with talented professionals, utilise cutting-edge technology, and contribute to the future of finance. This is more than just a job; it's an opportunity to be part of something extraordinary. If you're passionate about client service, have a keen interest in financial services, and are looking to make an impact, we invite you to apply for this exciting role. Apply Today! Take the next step in your career and join a team that values innovation and excellence. Submit your application now to become part of a forward-thinking organisation that is redefining the financial landscape. This job advertisement is your gateway to a fulfilling career where your skills in client service, technical assistance, and process improvement will shine. We look forward to receiving your application! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

FRENCH SELECTION (FS) Trilingual French and German Speaking Export Customer Service Advisor Location: Manchester Salary: Up to £30,000 depending on experience Ref: 1218FG To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 1218FG The Company: High-quality manufacturer in the décor industry. Main duties: To assist the Export department and deliver excellent customer service to high-end customers. The Role: - Handle all queries received via email and website - Answer calls from customers and Sales Managers - Generate orders and data inputting - Manage customs and export paperwork for deliveries - Assist colleagues/other departments in busy periods - Administrative duties as required The candidate: - Fluent in both French and German (both written and verbally) - Senior experience in customer service (ideally from prestige product/high end customers) - Experience or knowledge in import/export or customs documents - ideal - Ability to work under pressure and to deadlines - Team player and excel in building cooperation - IT literate Salary: Up to £30,000 depending on experience French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic

\n At Creed Comms, we work with some of the UKs largest employers to help them attract, recruit and retain the talent they need to thrive. Were a secure and growing talent communications, advertising, and media agency thats 100% employee-owned. And its our vision to be the most admired, thanks to our strong business, talented people, and unbelievable results.\n\n\n Due to a year of growth and several new cl...\n\n\n \n\n \n ZIPC1_UKTJ

Account Manager – Managed IT Services Manchester £35,000+ Basic Salary + Uncapped Commission + Benefits Aztrum Recruitment is partnering with a growing and highly respected Managed Service Provider that delivers proactive IT support, Microsoft solutions, cyber security, cloud infrastructure and strategic IT consultancy to businesses across the UK. The business is known for its customer-first approach, long-term client partnerships and delivering technology solutions that help organisations grow with confidence. Due to continued expansion, they're looking for an ambitious Account Manager to join their Manchester team. This is an excellent opportunity for someone with MSP or IT solutions experience who enjoys developing existing client relationships, identifying new opportunities and delivering exceptional customer service. The Role As an Account Manager, you'll manage a portfolio of existing customers, acting as their trusted technology advisor while driving account growth through cross-selling and upselling managed IT services and solutions. You'll work closely with technical consultants and service delivery teams to ensure customers receive outstanding support while identifying opportunities to introduce services such as Microsoft 365, cyber security, cloud solutions, infrastructure upgrades and IT strategy. Key Responsibilities Manage and develop a portfolio of existing business accounts. Build strong, long-term customer relationships. Identify opportunities to upsell and cross-sell managed IT services and solutions. Conduct regular customer reviews and account planning meetings. Produce quotations and manage proposals through to completion. Collaborate with technical teams to deliver exceptional customer experiences. Achieve revenue and growth targets while maintaining high customer satisfaction. Keep CRM records accurate and up to date.Requirements Previous experience as an Account Manager within an MSP, IT reseller or technology solutions provider. Strong knowledge of managed IT services, Microsoft technologies, cloud or cyber security solutions. Excellent relationship-building and communication skills. Commercially driven with a consultative sales approach. Experience managing renewals, account growth and customer retention. Full UK driving licence preferred.What's On Offer £35,000+ basic salary. Uncapped commission structure. Career progression within a growing technology business. Ongoing training and professional development. Supportive and collaborative working environment. Company benefits package.To Apply send your CV to or call Kylie on (phone number removed)

Account Manager £35,000 Basic + Uncapped Commission (OTE £60,000+) Fully Remote | UK Travel | Monday-Friday | 37.5 Hours Are you an Account Manager who enjoys growing relationships rather than constantly chasing new business? We're working with an established UK software provider that has been delivering business-critical SaaS solutions for over 25 years. Following significant investment and continued growth, they're looking to appoint an Account Manager to manage and develop an existing portfolio of customers across the UK. This isn't a cold-calling role. You'll inherit an established client base and focus on building relationships, retaining customers and identifying opportunities to increase revenue through additional products and services. The Opportunity for an Account Manager This is a genuine opportunity to join a growing software business where you'll have ownership of your own portfolio and the autonomy to manage it as if it were your own business. You'll work closely with clients across HR, Operations, Payroll, Finance and IT, becoming a trusted advisor whilst working alongside internal marketing, customer success and product teams to maximise growth. The business has an excellent culture, encourages personal development and offers clear opportunities for progression as it continues to expand. The Role of Account Manager Manage and develop an existing portfolio of B2B customers across the UK. Build long-term relationships with key stakeholders. Identify opportunities to upsell and cross-sell additional software solutions. Conduct regular account reviews and commercial meetings via Teams and face-to-face. Prepare proposals, negotiate commercial agreements and close additional business. Work closely with internal teams to ensure outstanding customer experience. Maintain accurate CRM records and pipeline forecasts. Manage your own diary with the flexibility of a fully remote role. What We're Looking For In An Account Manager We're open to speaking with candidates from a variety of backgrounds, including SaaS, technology, HR software, payroll, telecoms or any consultative account management environment. Ideally you'll have: Around 1-3 years' experience within Account Management, Customer Success or B2B Sales. A track record of growing customer accounts through relationship management. Excellent communication and stakeholder management skills. Commercial awareness and a consultative sales style. Experience using CRM systems. A full UK driving licence and willingness to travel to customer sites when required. Previous software or SaaS experience would be advantageous but isn't essential. Salary & Benefits £35,000 basic salary Uncapped commission (OTE £60,000+) Fully remote working Flexible working hours (37.5 hours per week) 23 days holiday, increasing with service Holiday purchase scheme Company pension Life assurance Employee Assistance Programme Health & wellbeing benefits Cycle to Work Scheme Paid volunteering day * Ongoing training and career development If you're looking for a role where you can genuinely build relationships, take ownership of your accounts and work for a growing technology business with an excellent reputation, we'd love to hear from you

interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We’ve been helping investors for nearly 30 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching £80 billion and over 500,000 customers. For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs. We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights. We’ve got our ii open for our next outstanding Customer Services Representative: Working as a Customer Services Representative in our brand-new purpose-built offices, you’ll answer calls from our customers, playing a key role within our Specialist Contact Centre in the heart of Manchester City Centre. You’ll have the right conversations to fully understand customer needs, taking personal ownership of each interaction, understanding their unique situations, and responding with efficiency, professionalism, and knowledge to maintain our reputation and build confidence in our products and services. Our products include Trading Accounts, Stocks & Shares ISAs, and SIPP accounts, which help our customers take control of their own pension. We provide the tools and trading platform to enable our clients to make confident, informed investment decisions. We are proud of our excellent customer service, and our fair, simple, and transparent products are what set us head and shoulders above the rest. You’ll be working on highly complex customer queries relating to our products, which require high standards and attention to detail to ensure our customers are getting the experience that they expect and deserve. The position requires managing multiple tasks simultaneously, alongside the typical pressures associated with a busy contact centre environment. Therefore, resilience and the ability to remain composed under pressure are essential qualities for success in this role. In this role, no two days will be the same. You’ll be building relationships with new people every day. Progression: • Our comprehensive induction to your new career at ii will set you up to be successful, with ongoing support from your team lead. We offer a 3 tiered progression opportunity based on performance, which allows for career growth, progression and renumeration. • The role requires 37.5 hours per week, Monday to Friday, with a varied shift pattern including: 7:45–16:15 8:30–17:00 9:00–17:30 9:15–17:45 (on a rotational basis) Once trained in international dealing, every 8 weeks you will work one week on a 12:30 pm–9:00 pm shift (this may be subject to change depending on business needs). Please note: The successful candidate will start on Monday 7th September 2026 Requirements To be successful in the role, you will: • Be customer-focused, so candidates must have experience in a contact centre environment working on complex products • Be dedication, motivation, driven, and have a passion for assisting customers. You’ll need to be a real people person, with excellent listening and communication skills. • You’ll build fantastic knowledge of our investment products and services to help resolve increasingly complex customer queries in a professional and consultative manner. • Experience working in an FCA-regulated business and understanding regulatory requirements is also advantageous. • Ability to build rapport with customers across all communication channels. • Proficient IT skills — ability to navigate a broad range of internal systems. • Confidence in working independently and making decisions, including appropriately escalating issues. • Ability to multitask — navigating different systems and processing information while talking to customers. • A team player — supporting colleagues and promoting a positive work environment and team spirit. • Enthusiasm to keep learning and developing your skills. • Ability to provide the best service experience for customers via phone, written channels, and social media. • Ability to provide customer information, manage customer access, respond to enquiries, and handle complaints. DESIRABLE: • Experience with Consumer Duty Outcomes. • Knowledge of our products and how they work. • Previous experience within Financial Services, Pension products, or Customer Services. Benefits • Group Personal Pension Plan – 8% employer contribution and 4% employee contribution • Life Assurance and Group Income Protection • Private Medical Insurance – Provided by Bupa • 25 Days Annual Leave, plus bank holidays • Staff Discounts on our investment products • Personal & Well-being Fund – Supporting your physical and mental wellness • Retail Discounts – Savings at a wide range of high street and online retailers • Voluntary Flexible Benefits – Tailor your benefits to suit your lifestyle Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we're currently receiving, if you haven't been contacted within 30 days of application, please consider unsuccessful. interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation—whether direct, indirect, associative, or perceptive

A leading specialist hire provider is seeking an Account Manager to drive commercial growth across Greater Manchester. The role focuses on developing key customer relationships, winning new business, and growing existing accounts within the construction, M&E, and equipment hire sectors. Role Overview Drive sustainable hire revenue growth while maintaining profitability within company pricing and commercial guidelines. Manage and develop relationships with existing customers at both head office and project site level to maximise account potential. Identify and secure new business opportunities, with a focus on subcontractors working on major construction projects. Promote the full range of M&E, low-level access, and specialist hire solutions, positioning the business as a trusted partner. Support National Account strategies by developing strong local relationships that strengthen customer partnerships. Maintain accurate customer records, sales activity, and pipeline management through the CRM system. Plan customer visits effectively using structured territory planning to maximise engagement and sales opportunities. Develop strong technical knowledge of the product range and relevant industry regulations to provide value-led solutions. Demonstrate product features and benefits, delivering consultative sales solutions that differentiate the business from competitors. Requirements Proven sales experience within equipment hire, tool hire, construction, M&E, or a related industry. Strong track record of developing existing accounts and generating new business opportunities. Experience working with subcontractors and customers across construction projects. Confident building relationships with stakeholders at all levels, from site teams to senior decision-makers. Commercially driven with excellent negotiation, presentation, and communication skills. Highly organised with strong territory planning, time management, and CRM experience. Product-focused with the ability to demonstrate technical equipment and communicate customer benefits. Self-motivated, proactive, and comfortable working independently. Based within the Greater Manchester area with flexibility to travel across the territory. Full UK driving licence. Salary & Benefits £40,000 - £45,000 salary Company car Salary sacrifice pension 25 days holiday plus bank holidays Holiday purchase scheme Life assurance (3x salary) Free tool hire Share Save scheme Health Shield cash plan Cycle to Work scheme Learning & development opportunities with structured internal and external training Employee discounts on leading brands, gym memberships, HP products, and EE mobile contracts Long service awards, referral scheme, and additional employee benefitsBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for

Are you passionate about building long-term client relationships and delivering exceptional customer service? We're recruiting for an experienced Account Manager to join a growing business supporting a diverse portfolio of UK and international clients. This is a fantastic opportunity for someone who enjoys working closely with customers, solving problems, and identifying opportunities to help clients maximise value while contributing to business growth. What you'll be doing: Managing a portfolio of key client accounts Building trusted relationships with customers and stakeholders Ensuring service levels and client expectations are consistently exceeded Identifying opportunities to grow existing accounts Working cross-functionally with Sales, Operations and Customer Service Producing account reviews and performance reports Managing customer queries and escalations Driving continuous improvement across the customer journey What we're looking for: Previous Account Management, Customer Success or Client Relationship experience Excellent communication and relationship-building skills Commercial awareness with a consultative approach Strong organisational skills Ability to manage multiple priorities Positive, proactive attitude What's in it for you? Hybrid working Excellent career progression Supportive and collaborative culture Modern offices Work with UK and international clients Ongoing training and development If you're looking for your next challenge with a business that values its people and encourages growth, we'd love to hear from you. Apply today for a confidential conversation

Supportive team environment | Clear career progression | Full training and qualification support | Excellent benefits package If you're looking to build a long-term career in financial services and enjoy delivering excellent customer service, this Customer Service Administrator opportunity could be an excellent fit. You'll join a growing business where training is a priority and your contribution plays a key role in delivering an outstanding client experience. Whether you already have experience in financial services or you've built your career in customer service or administration, you'll receive structured training, develop specialist knowledge, and become part of a business with genuine opportunities to progress into senior customer service, operations, or leadership roles as it continues to grow. Package & Benefits • Salary £30,000 per annum. • Monthly performance bonus of approximately £200 to £300. • Private healthcare. • Profit share scheme. • 8% employer pension contribution. • Death in service cover. • Professional qualification support, comprehensive training, and structured career development. About the Company You'll be joining a private equity-backed financial services business with ambitious growth plans and a clear mission to make financial advice more accessible. The business is investing heavily in its people, technology, and future growth, with a dedicated in-house training academy, a collaborative culture, and a strong track record of developing and promoting employees from within. Key Responsibilities • Deliver excellent customer service while supporting clients through the pensions transfer and onboarding process. • Keep clients informed with regular updates, respond to enquiries, and ensure every client receives a smooth and professional experience. • Process documentation, obtain electronic signatures, maintain accurate records, and liaise with pension providers to progress cases efficiently. • Work closely with advisers and the wider operations team to deliver a high-quality customer experience and help continuously improve processes. About You • Previous customer service or administration experience within a professional office environment. • Experience managing customer enquiries, documentation, or administrative processes. • Experience using business systems and maintaining accurate customer records. If you're looking for a customer service role where you can develop specialist knowledge, receive industry-leading training, and build a long-term career within a growing financial services business, we'd love to hear from you, even if your CV isn't fully up to date. Contact Fintelligent for more information or a confidential discussion. AW_FIN

Portfolio are proud to be exclusively representing our HR Software & Employment Law client in their search for an Activation and Engagement Team Manager. You will manage a team of approx. 10 account managers who onboard new clients, introduce new products to clients and give unbeatable customer service. You will have experience in a similar industry, onboarding new clients, keeping engagement high and contributing to retention. Team leader experience is also required, monitoring performance, offering support and guidance in order to develop your people and all associated HR. If you are looking for a new challenge, please apply today and we'll be in touch! Job Summary: As an Activation & Engagement Onboarding Manager, you will be responsible for designing, implementing, and managing onboarding programs to ensure seamless integration of new customers, products, or services. Your primary goal will be to drive customer activation, engagement, and retention through effective onboarding strategies. Supporting team members in delivering high standard onboards to newly engaged clients as well as our established clients Working with and managing multiple teams within Activation & Engagement ensuring smooth transition through the client journey. Reporting to the Head of activation & Engagement. Day-to-day responsibilities include, but not limited to the below: Manage multiple teams from Activation to Engagement to ensure a smooth transition during the client journey Develop and guide the Activation Team to deliver minimum 80% activated clients. Deliver a "best in class" service to all new and existing clients, producing work to an excellent quality and ensuring 100% task completion. Develop and execute comprehensive onboarding strategies to drive customer activation and engagement Collaborate with cross-functional teams to design and implement onboarding programs Create engaging content, including email campaigns, tutorials, and guides to support onboarding Analyse customer feedback and data to identify areas for improvement and optimize onboarding processes Manage and track key performance indicators (KPIs) to measure onboarding success within your team. Provide exceptional customer support and address customer concerns in a timely and professional manner Look at overall client cancelations and look at YOY reduction, with suggesting ways to improve. Improve client base logging in YOY, supporting with implementation of account manager models to support the client adoption and continuous engagement. Conduct monthly/Bi-annual team 1-1 and appraisals, and be able to give constructive feedback, and help coach team members in line with company development. Manage and track client journey and suggest and implement change to support adoption of the product and software. Be able to look at and report on daily / weekly / monthly KPI's and look at where improvement can be made team and department wide, In order to support the company yearly objectives. Requirements: Strong understanding of customer onboarding principles and best practices Excellent communication, project management, and analytical skills Ability to work in a fast-paced environment and prioritize multiple tasks Team management of 2 years Proficiency in CRM software and data analysis tools Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period On site Gym Bright Exchange perks 51976LF INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position

Our Financial Services client based in Manchester are looking for a number of Finance Customer Service Advisor The candidates considered for this role would come from a Officer/Business/Rececptionist background Candidates need to start by 27th July 2026 and be available for 4 weeks training onsite Hours 37.5 inlcuding 1 in 3 Saturdays (Day off in week) Position Description: Our Manchester Business Centre, located at First Street, is a key operational hub, providing financial services to dealers across European markets and supporting our UK retail customers. We are dedicated to providing innovative and flexible vehicle financing solutions, enabling millions of customers to drive the Ford vehicle they need and helping our dealer network stock their dealerships. We pride ourselves on our customer-centric approach, robust financial products, and a dynamic team that drives our success. As we continue to expand our underwriting team in Manchester, we are looking for talented individuals to join us. Skills Required: As a Dealer Services Agent, you’ll play a crucial role in one of our key retail departments by assessing the creditworthiness of potential Ford customers for both Personal & Commercial lending. Your primary responsibilities will include: Credit Assessment: Conducting thorough financial analysis of commercial clients, including reviewing financial statements, credit reports, business plans, and industry specific data to determine risk levels. Decision Making: Making informed and sound lending decisions in line with the company's credit policy, risk appetite, and regulatory guidelines, ensuring a balanced approach between business growth and risk management. Dealer Query Resolution: Responding to and resolving queries from Ford dealers regarding credit applications, processes, and policies, primarily via phone, email, and other communication channels. Communication & Collaboration: Engaging effectively with internal stakeholders (sales, operations, collections) and external partners (brokers, clients) to gather necessary information and communicate underwriting decisions clearly and concisely. Compliance: Ensuring all underwriting activities adhere to relevant legal, regulatory, and internal policy requirements. Process Improvement: Contributing to the continuous improvement of underwriting processes and policies. Experience Required: We are seeking an enthusiastic and analytical individual with a passion for finance and a keen eye for detail. While experience in commercial underwriting is highly valued, we are open to candidates at various stages their career. Experience: 0-5 years of experience in credit underwriting or financial analysis, ideally within an automotive finance environment. This could include experience assessing both personal (retail) and commercial customer credit profiles for vehicle financing. A strong understanding of the unique credit considerations for both individual consumers and small to medium-sized businesses is highly desirable. Financial Acumen: Strong understanding of financial statements (P&L, Balance Sheet, Cash Flow) and key financial ratios. Ability to interpret complex financial data to assess business health and repayment capacity. Analytical Skills: Excellent analytical and problem-solving abilities, with the capacity to make reasoned decisions under pressure. Risk Assessment: A solid grasp of risk assessment principles and the ability to identify, evaluate, and mitigate financial and operational risks across diverse customer segments. Communication: Exceptional verbal and written communication skills, capable of explaining complex financial concepts clearly to both financial and non-financial audiences, and adept at handling queries effectively. Attention to Detail: Meticulous attention to detail and accuracy in data analysis and documentation. Proactive & Team Player: A self-starter who can work independently but also thrives in a collaborative team environment. If you want to know more about this exciting contract opportunity please APPLY NOW

Customer Service / Reception, Manchester M14 \n Temporary 3 months, £13.50ph, Immediate Start \n We are looking for a friendly, organised, and customer-focused Customer Service Assistant to help create an exceptional living experience for residents of this vibrant student accommodation. This is a varied role combining customer service, administration, sales, marketing, and operational support within a vibrant student accommodation community. \n If you enjoy working with people, thrive in a fast-paced environment, and take pride in delivering outstanding service, we'd love to hear from you. \n What You'll Be Doing \n\n • Deliver a welcoming and professional front-of-house service.\n, • Respond to resident enquiries and resolve issues efficiently.\n, • Support community events and activities that enhance the resident experience.\n, • Manage maintenance requests and ensure issues are appropriately logged and tracked.\n, • Maintain accurate records, databases, and resident documentation.\n, • Assist with resident communications, notices, and general administration.\n, • Support move-in and move-out periods, helping ensure a smooth resident journey.\n, • Support sales and leasing activities to maximise occupancy levels.\n, • Assist with local marketing activities and community engagement initiatives.\n, • Support rent collection processes and follow up on outstanding arrears.\n\n About You \n\n • Previous experience in a customer-facing role.\n, • Excellent customer service and communication skills.\n, • Strong organisational skills with the ability to multitask and prioritise.\n, • Good working knowledge of Microsoft Office, including Word, Excel, and Outlook.\n, • Confidence working with databases and administrative systems.\n, • A proactive, positive, and professional approach.\n, • Strong relationship-building skills and the ability to work with diverse groups of people.\n, • The ability to work independently while contributing effectively as part of a team.\n\n If this sounds the right role for you then apply now! \n (ritzrecempbus)

This national award-winning, boutique public relations agency is currently looking to expand their Manchester or Reading office with the appointment of an B2B PR Account Manager. They manage global campaigns for B2B technology and corporate brands. They are ambitious, highly motivated and deliver campaigns that enable their clients to win their category through high-quality media relations, content creation and consultancy. They are looking for a bright, driven and commercially aware B2B account manager to look after a portfolio of clients across tech, sustainability and food & drink sectors. With a minimum of 18 months agency experience, you’re organised and on-the-ball, knowing your way around status reports, coverage reporting and social media scheduling. As a natural writer, you can turn your hand to any type of copy. Duties & Responsibilities Create, manage and implement strategic and tactical activities on client accounts Produce high-quality and engaging written content, and distribute it via the appropriate channels Brief and manage third party suppliers and partners Update client and team on performance (such as financial budgets, time and plan) using appropriate tools such as status reports, weekly catch-ups and review meetings Support junior staff members and share your skills and knowledge with the business Monitor and progress your own development, setting goals and keeping an up-to-date Personal Development Plan Maintain CPD accreditation with CIPR by completing moderation modules on time New business Support the new business programme by upselling to existing clients, identifying new business opportunities, and making contact with potential clients Co-develop and deliver new business pitches/credential presentations Person Specification Proven professional and relevant B2B communications consultancy experience, this is an essential requirement Experience working on traditional and digital media campaigns A natural ‘chameleon’ who can switch sectors, writing style and focus to meet individual client needs Skilled communicator who can quickly build rapport and engender trust Quick to adapt to new processes and procedures A dedicated team player who can collaborate with colleagues across locations Confident in managing and supporting junior team members, delegating tasks where required Comfortable with hybrid working (3 days office based, 2 days from home) Willingness and ability to travel and work away from home as required What they offer: Competitive salary & 23 days paid holiday (plus Bank holidays) increasing after 1 year Buy/Sell leave Hybrid working Early finish Fridays Ongoing training and development CIPR membership with Employee Assistance Program Complimentary breakfast Regular team socials Free flu jabs and eye test Cycle to work scheme * Company Laptop

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview We’re on the lookout for a talented Senior Consulting Actuary to join our UK Financial Consulting team, in a highly visible and influential role. This appointment is suited to an individual who is ready to take ownership of client relationships, lead complex projects, and play a key role in growing our corporate actuarial offering. You’ll be at the heart of delivering expert corporate actuarial advice to sponsors of defined benefit pension schemes, helping clients tackle complex challenges with confidence. There are also opportunities to take on scheme actuary appointments so would be perfectly suited to someone with a scheme actuary certificate looking for a balance of trustee and corporate work (although this is not essential). This is your chance to make a real difference—enhancing our actuarial consulting practice, driving its growth, and shaping its future success. We’re flexible on location and welcome applications from candidates near our offices in Manchester, London, Ipswich, or Edinburgh. How you'll make an impact • Take ownership of key client relationships, acting as a trusted adviser to sponsors and trustees, • Lead the delivery of complex expert actuarial projects from strategy through to execution from, • Provide expert advice on funding, risk management and pension strategy, • Identify and develop new business opportunities, leveraging Gallagher’s broking relationships and wider network, • Support and lead client pitches, contributing to the growth of the practice, • Play a central role in shaping and expanding the corporate team, including mentoring and developing more junior colleagues over time, • Share your expertise by speaking at industry seminars and representing Gallagher in client meetings, • Ensure high standards by conducting thorough peer reviews and maintaining compliance About You • You’re a qualified actuary (FIA/FFA) with a wealth of experience in actuarial consultancy, • Strong track record of managing senior client relationships and navigating complex stakeholder environments, • A self-starter who is comfortable operating autonomously and taking full ownership of client outcomes, • Commercially aware, with an ability to identify and convert business development opportunities, • Able to operate independently, managing priorities and delivering high-quality outputs with minimal senior support, • Collaborative in approach, but confident leading independently when required Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Health cash plan or Private medical insurance Other benefits include: • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care, • And many more… We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with _ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Job Opportunity: Danish-Speaking Customer Support & Content Moderation Roles Work from Home (Portugal, Greece, or Bulgaria) We are currently hiring Danish-speaking professionals for fully remote positions based in Portugal, Greece, or Bulgaria. This is a great chance to begin or advance your international career with full relocation support, a stable income, and excellent working conditions all while working from home. Key Details: • Languages: Danish (C1+ or higher) and English (B2+), • Location: Anywhere in Portugal, Greece, or Bulgaria (EU passport required), • Work Type: Permanent, full-time remote contract, • Monthly Salary: 1,700-2,400euro net (12-month salary), • Signing Bonus: 5000euro (depending on the project, • Relocation Support: Includes flight, hotel accommodation for 46 weeks, and help with finding long-term housing, • Home Office Setup: Computer and Wi-Fi connection provided, • Housing Costs: A fully furnished 40 m² apartment costs approximately 250-400euro/month depending on the location, • Also Available roles with room fully paid by the company (with bills and all) Benefits: • Paid training, • Medical and personal insurance, • International work environment, • Career growth opportunities Open Roles: • Content Moderator: Review and ensure safe, high-quality online content, • Customer Support & Marketing: Assist customers via phone, email, or chat Important: These roles are available only to EU passport holders. Interested? Contact me for more information or to apply: _ WhatsApp: +39 334 619 6398

Join Mercier Consultancy as an Italian Speaking Customer Service Specialist, with an exciting opportunity to work in beautiful Greece! We are offering paid relocation for the right candidate who is passionate about providing top-notch customer service to our Italian-speaking clientele. In this dynamic role, you will engage with customers through various channels, offering support and assistance tailored to their needs. Your professionalism and empathy will play a vital role in ensuring a memorable customer experience, helping to strengthen our reputation for excellence. • Handle customer inquiries in Italian through phone, email, and chat channels, • Provide accurate information regarding our products and services, • Resolve customer issues effectively and in a timely manner, • Document interactions and update customer records in our systems, • Work closely with other teams to ensure efficient resolution of customer concerns, • Participate in ongoing training and development sessions, • Contribute to a positive team environment and enhance customer satisfaction, • Fluency in Italian and English, both oral and written, • Exceptional communication and problem-solving skills, • Experience in customer service or a relevant field is advantageous, • Adept at multitasking and working in a fast-paced environment, • Strong attention to detail and commitment to customer satisfaction, • Positive attitude and a collaborative spirit, • Prior experience with customer support software is a bonus Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package ( Flight, Transfer and Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training And More...

Join Patrique Mercier Recruitment JP as a Japanese-speaking Customer Service Representative in the beautiful city of Athens, Greece! This exciting role offers the opportunity to work for a prestigious company while engaging with customers in a friendly and dynamic environment. As a key member of our customer service team, you will provide high-quality support to Japanese-speaking clients, addressing their inquiries and providing solutions to ensure their satisfaction. If you are passionate about customer service and enthusiastic about working in a multicultural setting, we encourage you to apply! • Deliver outstanding customer support to Japanese-speaking clients through various communication channels, including phone, email, and live chat., • Handle customer inquiries and troubleshoot issues effectively to provide swift resolutions., • Maintain a comprehensive understanding of the company's products and services to assist customers accurately., • Document customer interactions diligently in the company’s CRM system for record-keeping., • Collaborate with team members to identify areas for improved service and share best practices., • Participate in training sessions to enhance product knowledge and service skills., • Contribute feedback and insights to improve service delivery and customer satisfaction., • Fluent in Japanese, both written and spoken; proficiency in English is required., • Strong communication and interpersonal skills with a commitment to customer service., • Ability to work independently and manage multiple tasks effectively in a busy environment., • Strong analytical and problem-solving skills with attention to detail., • Previous experience in customer service or a similar role is preferred., • Familiarity with CRM systems and customer support tools., • A proactive attitude, ability to adapt, and eagerness to learn about new products and services., • Willingness to relocate to Greece., • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay., • Professional growth & development opportunities., • Competitive performance bonuses., • Competitive monthly salary + 2 extra salaries per year., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Referral Program: Bring your friends and receive great bonuses!, • Free Greek language courses., • Work for a Great Place to Work-Certified Company.

About Us Prodigi is the leading global print-on-demand platform, enabling businesses to scale their operations through streamlined supply chains and maximised profits. Founded in 2014, we ranked 14th on the Sunday Times Virgin Atlantic Fast Track 100 list of the UK's fastest-growing companies. With a worldwide network of over 80 production facilities across more than a dozen countries, including four in-house manufacturing facilities, we offer the tools to print any image on any product and ship anywhere in the world. The Opportunity We’re looking for a number of new Account Managers to join our business development team. This role is ideal for someone with a year or two of experience, preferably from a software, recruitment, or sales environment, who is ready to grow with us. You’ll work with both inbound and outbound opportunities, developing client relationships and driving growth. Key Responsibilities Managing and nurturing a blend of inbound sales enquiries and proactively generating outbound leads. Becoming the primary point of contact for client questions, orders, and account support. Understanding clients’ business models and developing targeted solutions to enhance their revenues. Supporting clients with onboarding, ensuring a smooth transition to Prodigi’s platform. Conducting online demonstrations and webinars, following up effectively with potential clients. Maintaining and updating sales databases and managing your sales pipeline efficiently. Collaborating with internal teams to resolve client issues and sharing valuable product feedback. Required Experience & Skills 1–2 years of experience in account management, sales, recruitment, or software environments. Highly self-motivated with a strong willingness to learn. A structured, plan-oriented approach to solving problems. Comfort and proficiency in Excel, including spreadsheet modelling. Able to work independently, prioritise effectively, and manage your own workload. Excellent interpersonal and communication skills to engage confidently with a variety of stakeholders. What We Offer Competitive salary of £30-40,000+ per year You will have 25 days holiday per year plus one day off for your birthday. Flexible hours and flexible working location, work from home or the office, your choice. Company Pension 4% employer contribution, 5% employee. Health care cash plan. A charity day per year to volunteer at a recognised charity. We believe in equal opportunity and value diversity. We believe that varied perspectives, experiences and backgrounds lead to a workplace that's better for everyone. Location Our main sales office is based in Harrogate, and spending some time there each week would be highly beneficial; although the business also supports hybrid working for the right candidates. Your application has been successfully submitted! _

A successful and well-established family run Educational Supplies business is growing and looking to hire confident and target driven Account Managers. This an exciting opportunity to join a leading player in the Educational Supplies sector that has a been at the forefront of the industry for over 50 years. With a client base that exceeds 2,000 across London and the South East already, the vision over the next two years is to grow nationally through winning new clients and expanding current customer value with a range of over 15,000 products. Full-time permanent role, remote working flexibility with occasional visits to the company's Colchester HQ for team meetings. Attractive salary of £30,000 - £40,000 plus generous commission plan of up to £20,000. Perks to include… • Remote working flexibility. Co-working space available if required., • Your own dedicated sales territory with a mix of prospects and existing customers, • Sales Induction Programme when you join to ensure you are set up with the knowledge and tools to succeed, • Career progression opportunities - Senior Account Manager, Key Account Director, • Ongoing support and coaching from both internal and external sources, free access to LinkedIn Learning --- The Role This is a dual role of telephone and field-based account management and new business activity. You would focus on identifying new business opportunities, manage existing accounts, to achieve sales targets and enhance market share. You would be expected to develop a deep understanding of the company's products across multiple categories to effectively communicate their features, benefits, and value propositions to clients. • Drive profitable sales growth across multiple product categories within your assigned region via phone and face to face activities, • Identify, qualify, and pursue new business opportunities through research, networking, and client engagement, • Manage existing accounts to ensure customer satisfaction, retention, and account expansion, • Provide insights on market conditions, customer feedback, and product demand to inform sales strategies, • Track and report on key sales metrics, including revenue growth, profit margins, and market share expansion --- Required Experience The ideal candidates for this Account Manager opportunity must have 3-5 years' experience in business development, sales, or account management, preferably across multiple consumable product categories with a proven track record of meeting or exceeding sales targets. • Highly motivated, target driven individual with some experience in face to face selling, • Ability to self-generate new business from cold prospects, build and maintain relationships with existing customers, • The confidence to take ownership of the success of your sales territory, • The ability to engage and build excellent rapport with your customers over the telephone and face to face, • Competent with CRM processes and Microsoft Office i.e. Word, Excel and PowerPoint, • Ability to drive --- Interested? If you think you're right for this Account Manager role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

The Technical Account Managers (TAM) are dedicated to a select pool of our existing and largest global strategic partners. This customer group contains some of the worlds largest banks, acquirers, gateways and card schemes, making them key to the lifeblood of Token.io. The successful applicant will serve as a central technical resolution point for a selection of these customers, once they have completed their original technical implementation and are in to a live production environment. This will be working across Tokens market-leading Open Payments proposition, encompassing engagement with opportunities and activities throughout Europe. As a trusted advisor, facilitator and problem-solver, this role must ensure that customers achieve their technical goals and realise value from their use of Tokens Open Banking products and services. This is ultimately visible through the increase in transactional volumes through their existing engagement, but also the expansion of new and additional services and extended capabilities. The TAM will build and maintain positive relationships by engaging directly with their relevant technical counterparts, whilst ensuring they maintain excellent traceability of issues through existing support platforms. It is essential for the success of this role within Token.io that any perceived technical challenges that may impact adoption and volume increase are clearly identified, communicated internally and mitigation plans are created. • Primary point of ownership for any technical / functional queries from specific customers, once they have completed their initial technical implementation, • Initially focusing on a relatively small group of our most strategic, large international customers, • Leading, driving and owning client-specific technical investigations, • Managing and driving to conclusion connection requests for new banks, • Oversight and management of new TPP (Third Party Provider) on-boarding requests, • Close interaction with the existing Level 1 customer support team (whose focus is on the remaining customer base), • Drive to set an efficient framework for the success for this role and its expansion to work with other customers across the organisation, • Provide trainings and coaching to Level 1 customer support team on our products, • Coordinate work of internal teams where needed to resolve issues and to deliver fixes, • Wickedly smart entrepreneurial professional who loves technology and who lives to innovate and deliver disruptive technologies into the market, • Truly customer-centred thinking with a passion to deliver the best possible technical standards to customers, • Highly professional approach and great communication skills with an ability to think on your feet, • Highly collaborative people who understand and value the power of working together as a team, • Passion for understanding our market, product and technology, • Ability to find innovative and pragmatic solutions, • Confident in making decisions during investigation and delivery activities, • 2+ years of experience in technical support, implementation or technical account management roles working within Fintech, software, banking businesses or payments industry., • Technical, • Familiarity with REST API is a must, • Knowledge of banking security, authentication technologies and identity management solutions would be a significant plus, • Familiarity with ISO20022 would be a plus, • Industry Solutions, • Prior experience supporting implementation of payments applications or extensive knowledge of the payments marketplace is a must., • Prior knowledge or exposure to Open Banking ecosystem would be a plus, • Knowledge of banking security, authentication technologies and identity management solutions, • Service Delivery and Support, • Truly passionate about customer delivery and support - with high levels of resilience, • Previous project management / account management experience with proven ability to prioritize and multitask in a dynamic, fast-paced environment is highly beneficial for this role, • Experience of delivering and supporting mission-critical, high availability systems and solutions, • General, • Extraordinary organisational, communication (written and verbal) and interpersonal skills, • Must have a strong work ethic and desire to succeed; tenacity, passion, persistence and integrity are all strongly desired character traits, • Excellent presentation skillsOpen to allToken is building an open future for everyone. We don’t just accept different points of view, lived experiences and new ways of thinking — we search them out. They help us make better products, better decisions, and a better place for everyone to work. So, come as you are. We acknowledge and embrace different backgrounds, identities and abilities. Respect is our default, and empathy is our baseline. No one succeeds until we all do.

At Macmillan Distribution we are committed to delivering exceptional service and building strong relationships with our publishers and customers. We are looking for a highly driven and experienced Key & Specialty Account Manager to lead our team and drive success. This varied and challenging position involves: • Team Leadership & Coaching: Lead and coach a team of account Coordinators to achieve and exceed performance goals, while fostering a collaborative and supportive team environment., • Customer Excellence: Build long lasting Customer and Publisher relationships, • Performance Analysis: Monitor team performance and analyse key metrics to identify opportunities for improvement and implement solutions., • Process Enhancement: Work to streamline processes and improve operational efficiencies that benefit the team, Customers and our Publishers., • Team Collaboration: Collaborate with internal departments to align strategic initiatives and ensure seamless service delivery. You will have: • Recent experience at a management level within a customer focused environment, effectively managing teams. (For internal applicants relevant supervisory or lead experience managing people will also be considered)., • Demonstrated leadership skills with the ability to motivate and develop a team., • Strong communication and interpersonal skills., • Ability to thrive in a dynamic and fast-paced environment. This is a rare and exciting opportunity to join an evolving and well established company within our Key & Speciality Accounts team. See the full job description _. Hours of work will be 09:00am – 05:00pm Monday to Friday and the position is located in our Basingstoke office, Chineham. We will provide you with hybrid working (3 office days/2 working from home), a competitive salary and fantastic benefits including Private Medical Insurance/Medical cash plan, enhanced employer pension contributions, employee discounts portal, 25 days holiday, on-site canteen, free parking, employee assistance programme and much more. Macmillan Distribution (MDL) is the award-winning distribution arm of the Macmillan Publishing Group. MDL provides a distribution service for the group as well as distribution services to over 40 third party publishers. The team in Basingstoke and Swansea ensure a smooth operation of receiving, storing and distributing an extensive range of books, handling over 70,000 titles. Click _ to visit our website. Closing date 13th July

Advancing People - Multilingual Recruitment Specialists are now recruiting for a German Speaking Customer Service Advisor for their client on a remote basis. As a German Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the German speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: • Receive incoming calls, • Deliver high quality customer service, • Assist with new customer's enquiries, • Process orders received via the telephone, fax, e-mail or internet, • Be proactive in the area of Customer retention Person Specification: • Fluent in German & English, • Strong customer focus and professional approach, • Excellent communication skills, both oral and written, • Ability to work effectively as part of a team, • Good computer skills, • Positive "can do" attitude This is a full time permanent position offering an annual salary of £26,500 + attractive company benefits This is a remote / Work from home position. If successful you would need to commute to St.Neots, Cambridge once a month. Apply now! Advancing People - Multilingual Recruitment Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at _! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife At Zopa, we collaborate to provide outstanding support to customers across the financial industry — with responsible lending at the heart of what we do. The Auto Account Manager plays a key role in this, working alongside the Head of Sales and broader team to grow and maintain strong partnerships with Zopa’s network of dealer and broker partners. This role will support continued growth by taking ownership of key accounts and delivering excellent service. Building and nurturing long-term relationships will be a central part of your success here. • Serve as the main point of contact for assigned partner accounts, • Build trusted, consultative relationships with key accounts and stakeholders, • Grow the Zopa Auto Finance programme by developing new accounts within your network, • Ensure timely and effective delivery of solutions aligned with partner goals, • Communicate progress of monthly/quarterly initiatives with stakeholders, • Lead regular business reviews with partners to evaluate performance and opportunities, • Monitor key account metrics such as volume, credit quality, and pricing, • Maintain accurate records and insights in Salesforce, • Collaborate across the sales team to identify growth opportunities, • Address partner needs and manage escalations professionally, • Help shape the Auto Ops team by contributing industry knowledge, • Host webinars and training workshops for partners, • Ensure compliance with internal processes, audits, and controls, • Work closely with the Commercial Team to support the Auto Partner Success strategy, • You bring a strong network of dealers from your experience in the auto finance industry, • You have experience in account management and understand auto trade language and processes, • You’re an empathetic and confident communicator, committed to delivering seamless service, • You’re skilled in stakeholder management and comfortable working with people at all levels, • You hold a full UK Driving Licence (with fewer than 6 points)Please note this role will be based "remotely" but will require regular travel to clients around the North East. #LI-LK1 We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one. *Subject to having the right to work in the country of choice Diversity StatementZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.