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Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the lookout for a passionate Swimming Teacher to join our team! As a" Swim Instructor , you will e ngage, coach and inspire members of all ages to achieve their swimming goals whether this is in one to one or group sessions. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : • Free Club Membership for you and your family!, • Discount on food and drinks., • Discounts on Swimming, Tennis Lessons, and Personal Training., • Opportunities for Career Advancement through internal training and development., • Wagestream App : Get paid on demand !, • Access to our Benefits Suite . About you : As a Swimming Instructor : • Please be aware , you must hold a Swim England"Level 2 Swimming Teacher qualification or equivalent to apply for this role, • Have a passion for all things health and fitness., • G reat communication and collaboration skills, • A self-starter who takes pride in " delivering " great quality "experience"to our members." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!

Contract type: one permanent vacancy and one 15-month fixed-term contract vacancy Hours: 37.5 / week Salary: circa £70,000 depending on experience Location: Leeds (LS1 4HR) OR Birmingham (B2 5DB) WFH policy: Employees are required to attend the office 2 days/week Flexible working: Variety of flexible work patterns subject to line manager discretion e.g. Compressed 9-day fortnight. Reports to: Lead Finance Manager (Finance Operations) Deadline Note: We reserve the right to close the advert before the advertised deadline if there are a high volume of applications. Role Summary: The Finance Business Partner reports into the Lead Finance Manager (Finance Operations) within the Finance Operations side of the team. To oversee planning and budgeting processes within LCCC and ESC. The role will work closely with the Finance Reporting Manager and stakeholders throughout the business and externally to ensure that LCCC has appropriate funding to meet its objectives. In the last two years, LCCC has established a large technology hub and this role will work closely with other internal teams to ensure the team maximise The Finance & Procurement department is responsible for settlement operations, managing the settlement service provider, monthly reporting to management and DESNZ, the annual report and accounts in IFRS and is part of DESNZ’s consolidation. In addition, the Finance department provides regular updated forecasts, forecast cash flows for HM Treasury, an annual budget which is subject to public consultation and is a key contributor into the companies’ long term strategic planning process, and also oversees that all procurement activity is compatible with Managing Public Money guidelines. Key Responsibilities The key responsibilities of the role are outlined below, covering both LCCC and ESC. However, this is an overview of the role and is not exhaustive. As the size of the schemes continues to grow it is likely that there will be changes to the role. LCCC reserves the right to assign other duties commensurate with the role as required. Develop and document forecasting process and financial models which are driven by funding source providing the business tools for assessing new business and strategic opportunities and that agreed funding is sufficient for work plan. Preparation of the annual forecasts (opex and capex) used for company KPI's for LCCC and ESC. Business partnering with HoT and budget holders on financial planning and presenting actuals as required by individual teams. Deliver effective management reporting to the management and the Board (including quarterly report) on financial performance with insights regarding variances to forecast, causes and future trends Manage the budget cycle for preparing multi-year levy budgets and all consultation documents. Develop and manage a rolling 2 year rolling forecast process and longer term financial outlook. Manage relationship with Strategy and Business Development teams to ensure alignment and efficiently support the annual business plan process and scheme impact assessments. Work with Talent Acquisition team and People team on resource plans and Finance approvals of new roles. Lead relationship with DESNZ Policy and Finance teams around future funding. Work with the Reporting Manager on overhead charging key to ensure forecasts remain reflective of actual observations. Collaborate with the Finance Reporting Manager on developing an overhead charging key ensuring alignment with process of posting actuals. Manage the forecast submission to DESNZ. Provide insight and input into the financial reporting commentary included in monthly reports. Work with internal tech Teams and Sage provider to implement automation and efficiencies in forecasting process. Support and deputise for the Reporting Manager when required. Ad hoc work arising within the team. Strategic workforce planning - Finance representation on the development and then running of strategic workforce planning. Skills Knowledge and Expertise Essential: A fully qualified accountant with recognised body with significant years PQE. Advanced Excel skills with experience of financial model building with multiple dimensions (e.g. cost centres and “business units”/schemes or similar). Experience and demonstratable management and collaboration with multiple stakeholders. Experience of delivering improvements to a forecasting process through use of technology and documenting all processes. Good influencing skills and stakeholder management (able to keep all relevant parties informed of objectives and plans and get their input and buy- in.) Proactive and will be able to supervise and coach more junior members of staff if required. Extensive working knowledge of an ERP system. Desirable: Knowledge of a backend coding language (e.g. Python or R). Experience of visualisation tool (e.g. SQL, PowerBI, etc)

Become part of a mission-driven digital team helping to build reliable, secure and scalable digital services that support economic growth across the UK. The Department for Business and Trade (DBT), in partnership with Inspire People, is seeking a Senior SRE Squad Lead with experience leading and developing engineers, strong DevOps and Site Reliability Engineering expertise, cloud platform experience, infrastructure-as-code capability and a passion for building resilient distributed systems. Based in London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford, this permanent Grade 7 opportunity offers hybrid working, flexible working patterns and a salary of £63,824 to £80,158 (London £67,547 to £83,778,) depending on location and technical skills assessed at interview. \n Shape Reliable Digital Services at the Department for Business and Trade \n The Department for Business and Trade has a clear mission: to grow the economy by helping businesses invest, grow and export, creating jobs and opportunities across the UK. DBT's Digital, Data and Technology directorate develops and operates the tools and services that enable this mission. As a Senior SRE Squad Lead, you will play a key role in leading engineers while remaining hands-on in the design, delivery and continuous improvement of reliable, secure and scalable platform services that underpin critical digital products and services. \n As a Senior SRE Squad Lead you will: \n\n • Lead and support a team of Site Reliability Engineers, setting clear direction while fostering an inclusive, collaborative and high-performing team culture.\n, • Build strong working relationships with product, delivery and architecture colleagues to ensure platform services meet business and user needs.\n, • Provide technical leadership across DevOps and SRE practices, guiding teams to adopt approaches that support reliability, sustainability and continuous improvement.\n, • Coach, mentor and support engineers across DDaT, contributing to a supportive and diverse engineering community.\n, • Design, build and maintain reliable, secure and scalable cloud-based infrastructure using infrastructure-as-code approaches.\n, • Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management.\n, • Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic and user-focused way.\n, • Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes.\n, • Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture.\n, • Ensure security, resilience and compliance considerations are understood and embedded into engineering practices.\n\n Essential skills for the Senior SRE Squad Lead include: \n\n • Experience leading, supporting and developing engineers, including line management or strong mentoring experience.\n, • Strong communication skills, with the ability to explain technical concepts clearly and build effective relationships with a range of stakeholders.\n, • Experience of working with cloud platforms such as AWS, Azure or Google Cloud, applying modern DevOps and SRE practices.\n, • Experience designing and delivering infrastructure-as-code solutions using tools such as Terraform, CloudFormation or similar.\n, • Ability to write clean, maintainable and well-tested code in at least one programming language.\n, • Experience designing, operating and improving distributed systems, with a focus on reliability, performance and user impact.\n\n In return, you can expect a flexible working culture, including: \n\n • Flexible hybrid working, typically 2-3 days per week in the office.\n, • Full-time, part-time and flexible working options.\n, • A Civil Service pension with an average employer contribution of 27%.\n, • Annual leave starting at 25 days, rising to 30 days with service.\n, • Three paid volunteering days every year.\n, • Learning and development tailored to your role.\n, • Access to professional qualifications, certifications and technical training.\n, • An inclusive culture that encourages learning, collaboration and continuous improvement.\n, • Employee benefits including cycle-to-work and wider Civil Service benefits\n\n Why Join DBT?This is an opportunity to combine technical leadership with hands-on engineering in a modern cloud environment. You'll work alongside experienced SRE and DevOps professionals, helping shape platform strategy, improve service reliability and support the delivery of critical digital services across government. \n The team is actively investing in observability, service-level management, platform automation, developer experience and cloud engineering. You'll join a culture that values collaboration, continuous learning and the freedom to explore new ideas, while making a tangible impact on services used across the Department for Business and Trade. \n This role requires SC clearance. DBT's requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years. Failure to meet this requirement will result in your application being rejected and your offer withdrawn. \n If you're an experienced Site Reliability Engineering leader who wants to remain close to technology while helping engineers thrive and delivering services that matter, apply today via Inspire People.

\n Operating Unit Director – DudleyMitie Technical Services About the role\n Mitie is seeking an exceptional Operating Unit Director to lead a major healthcare portfolio centred on one of our most significant NHS healthcare contracts in Dudley, alongside a small number of associated healthcare accounts. \n This is a high-profile senior leadership position with full accountability for operational performance, commercial outcomes, strategic growth and people leadership across a complex healthcare estate. The services delivered through this portfolio play a vital role in supporting safe, reliable and compassionate environments for patients, clinicians and healthcare colleagues. \n Reporting into the Healthcare leadership team, you will lead a significant healthcare portfolio with responsibility for strategy, P&L performance, service excellence, governance, compliance and culture. Having benefited from a successful transformation programme in recent years, the focus is now on sustaining performance, strengthening partnerships, delivering operational excellence and driving future growth. What you'll be responsible for\n \n • Develop and deliver a multi-year healthcare strategy aligned to Mitie's vision and Technical Services ambitions.\n, • Identify and secure growth opportunities across NHS and healthcare clients, including contract expansion and new business opportunities.\n, • Build, develop and lead a high-performing leadership team with robust succession and talent development plans.\n, • Champion innovation, digital solutions and standardised operating models to improve service quality, resilience and patient outcomes.\n, • Represent Mitie at senior healthcare forums and maintain strong relationships with key public-sector stakeholders.\n \n \n, • Ensure safe, compliant and consistently high-quality service delivery across all healthcare contracts.\n, • Maintain oversight of statutory, clinical, safeguarding and healthcare-specific compliance requirements.\n, • Embed best practice and consistent operating models to drive service reliability and reduce operational risk.\n, • Lead continuous improvement initiatives across quality, safety, sustainability and patient experience.\n, • Drive service recovery and improvement programmes where required.\n \n \n, • Lead, inspire and develop a diverse, inclusive and high-performing leadership team.\n, • Foster a culture of collaboration, accountability and patient-centred decision making.\n, • Coach and develop future leaders, creating strong succession pipelines across the business.\n, • Demonstrate visible, values-led leadership and role model Mitie's behaviours at every level.\n \n \n, • Act as executive sponsor for strategic healthcare clients.\n, • Build trusted relationships with NHS executives, Trust leadership teams and wider healthcare system partners.\n, • Ensure facilities management services directly support patient safety, clinical effectiveness and staff experience.\n, • Drive customer satisfaction, contract retention and long-term partnership growth.\n \n \n, • Hold full P&L accountability, delivering revenue, margin and cash performance targets.\n, • Oversee commercial governance, pipeline management, bid activity and risk management.\n, • Ensure compliance with Mitie's delegation of authority and governance frameworks.\n, • Balance strong commercial outcomes with value for money and patient-focused service delivery.\n What we're looking for\n \n, • Significant senior leadership experience within public-sector healthcare environments, including NHS Trusts, Integrated Care Boards (ICBs), healthcare PFI environments or large healthcare FM operations.\n, • Proven track record of leading safe, compliant and patient-centred services at scale.\n, • Strong commercial acumen with experience managing significant P&L responsibility.\n, • Experience leading large, complex and highly regulated operational contracts.\n, • Ability to simplify complexity, standardise operations and deliver sustainable continuous improvement.\n, • Exceptional stakeholder management skills, with credibility at executive and board level.\n, • Strong people leadership capability with a history of building successful, high-performing teams.\n, • A collaborative and values-driven leadership style.\n, • Resilience, energy and the ability to operate effectively within complex, fast-paced environments.\n, • High levels of integrity, accountability and personal credibility.\n \n #J-18808-Ljbffr

Business UnitVBU - TrakM8Job DescriptionJob PurposeThe Sales Director is a senior commercial leadership role responsible for driving new customer acquisition across the fleet telematics market. Leading a team of Business Development Managers (BDMs), this role is wholly focused on winning net new logo business — identifying, engaging and securing high-value fleet operators that align to Trakm8’s core customer profile of 500+ vehicles and £80k+ annual recurring revenue.Reporting directly to the Chief Executive Officer, the Head of Sales will own the new business pipeline from end to end: from market targeting and campaign alignment through to commercial negotiation and contract close. This is a high-impact, high-visibility role with direct accountability for the delivery of new customer revenue in line with Trakm8’s One Page Strategy Plan and annual growth targets.The successful candidate will bring proven new logo sales leadership experience in the fleet, telematics or adjacent technology markets, combining a hunter mindset with the capability to build, coach and elevate a high-performing sales team. They will also assume the overall sales leadership responsibilities currently being carried by the Chief Executive, enabling the business to operate with a dedicated, focused sales function for the first time.Key Responsibilities:New Logo AcquisitionOwn and deliver Trakm8’s new customer acquisition targets, including £240k+ ARR from new Key Accounts in 2026.Define and execute a targeted new business strategy focused on fleet operators with 500+ vehicles.Drive the team to convert qualified pipeline into contracted revenue, maintaining accountability for win rates and deal velocity.Lead senior commercial negotiations for high-value new business deals.Pipeline DevelopmentBuild and maintain a rolling new business pipeline — Q2 2026 target of +£1.5M in qualified pipeline added.Ensure disciplined CRM use for all pipeline management, forecasting and opportunity tracking.Provide accurate monthly and quarterly revenue forecasts to the CEO, with early escalation of risk.Collaborate with Marketing to align demand generation activity and lead conversion.Commercial & Strategic EngagementLead senior commercial negotiations for high-value new business dealsEngage at C-level with target prospects to build relationships and drive deal progressionRepresent Trakm8 at industry events and networks to generate leads and build profileSales Leadership & Team DevelopmentLead, manage and develop a team of BDMs, setting clear KPIs, targets and individual development plans.Establish a high-performance sales culture built on accountability, coaching and continuous improvement.Attract, retain and develop top sales talent; build capability and succession within the team.Act as a role model for Trakm8’s commercial values in every customer interaction and team conversation.Provide regular one-to-one coaching and pipeline reviews to support BDM performance and development.Market Intelligence & Go-to-MarketGather competitive insight and market intelligence to sharpen Trakm8’s positioning.Work with Product and Marketing to develop compelling propositions for Optimisation, ADAS and AI solutions.Feed prospect and market insights back into the business to influence the product roadmap and go-to-market strategy.Stay current on trends in fleet technology, ADAS, AI and EV fleets to position Trakm8 effectively.Cross-Functional CollaborationPartner with Customer Success and Account Management to ensure seamless new account handover post-signature.Work with Professional Services to ensure new business commitments are scoped and deliverable.Skills / Experience / Competency Required:Significant B2B sales leadership experience, with at least 3–5 years in a player-manager or head of sales capacity.Proven track record of consistently achieving and exceeding new business revenue targets.Demonstrated ability to build and lead high-performing new business sales teams.Experience of selling complex, high-value solutions (£80k+ ARR) to enterprise or large commercial customers.Ability to develop and convert complex sales opportunities using a consultative approach.Strong pipeline management and CRM discipline; data-driven approach to forecasting and opportunity prioritisation.Excellent communication, questioning and stakeholder-management skills; confident and credible at C-level.Comfortable working in a scaling business environment where process and structure may be evolving.Comfortable working fully remotely and managing a remote team with a high degree of autonomy.Full UK driving licence (role requires travel to customer sites and industry events).Desirable Skills:Experience within fleet, telematics, mobility technology or adjacent SaaS/technology markets.Degree-level education in Business, Sales, Marketing or a related discipline, or equivalent professional experience.Professional sales training (e.g. SPIN Selling, Challenger, MEDDIC, Consultative Selling).Experience with optimisation platforms, route planning solutions, or camera/ADAS technologies.Background in key account-style selling or enterprise consultative sales.Personal Attributes:A natural hunter leader — personally comfortable opening doors at senior levels and coaching others to do the same.Strategic thinker who can translate business strategy into sales execution and operate at both strategic and operational levels.Proactive, resilient and comfortable working in a target-driven, fast-paced environment.Curious and innovative, with a continuous improvement mindset.Strong planning, organisational and prioritisation skills; able to manage competing demands across team leadership and personal commercial activity.High integrity and a commitment to delivering excellent customer outcomes; leads with honesty in every commercial interaction.Energetic and motivating — able to inspire and sustain a high-performance culture within the team.Self-motivated, driven and capable of working independently within a remote environment.Our Values:We’re a close-knit team who care about each other, our customers and making a positive impact, our values drive who we are and the decisions we make:Caring & Committed – We show up for each other and deliver with dedicationMake a Difference – We create impact that mattersRelentless – We push forward until we succeedDo the Right Thing – We choose integrity every timeJoy of the Journey – We enjoy the ride and celebrate along the wayHealth & SafetyAs a Trakm8 Group employee, you have the following H&S responsibilities:To comply with the Group H&S policy and procedures;To take care of your own health and safety and that of people who may be affected by what you do (or what you do not do);To co-operate with others on health and safety;To not interfere with, or misuse, anything provided for your health, safety or welfare;To wear/use the correct Protective Equipment at all times;To follow the training you have received at all times.Information Security:As a Trakm8 Group employee, you have the following Information Security responsibilities:To follow the Group Information Security policies at all times;To ensure that passwords under your responsibility are kept confidential;To keep Group or Company information secure and confidential at all times;To inform your manager immediately if you detect, suspect or witness an incident that may be a breach of securityThis role requires screening in the below areas:ReferencesThe above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job descriptions are subject to possible modifications in line with the needs of the business. #J-18808-Ljbffr

\n In This Role, Your Responsibilities Will Be:\n \n • Lead a globally distributed engineering organization supporting order execution, engineered-to-order solutions, product development, research, and product lifecycle management.\n, • Provide strategic direction to align global engineering priorities with business objectives and customer needs, partnering closely with regional leadership and cross‑functional teams.\n, • Develop, coach, and retain engineering talent by fostering an inclusive, high‑performing culture focused on collaboration, accountability, and continuous learning.\n, • Optimize engineering resources and budgets, balancing near‑term execution priorities with long‑term capability building and innovation.\n, • Establish performance visibility through meaningful metrics, dashboards, and capacity planning to support decision‑making and continuous improvement.\n, • Drive standardization of engineering tools, systems, and processes to improve efficiency, scalability, and consistency across regions and product lines.\n Who You Are:\n You think globally and can effectively evaluate complex situations, focusing on what is most relevant to drive meaningful outcomes. You build strong, collaborative teams by leveraging diverse perspectives, backgrounds, and strengths to achieve shared goals. You are comfortable navigating ambiguity, using data and insight to prioritize effectively and deliver results in a matrixed environment. You continuously seek opportunities to improve ways of working by refining processes and driving thoughtful, impactful change. For This Role, You Will Need:\n \n • A bachelor’s degree in engineering or a related field, or equivalent practical experience.\n, • Proven experience leading engineering teams, including geographically dispersed or global teams.\n, • Strong ability to work across cultures, time zones, and cross‑functional environments.\n, • Demonstrated success delivering results in a complex, matrixed organization with multiple stakeholders.\n, • Ability to assess processes, identify gaps, and implement effective solutions.\n, • Strong communication, leadership, and decision‑making skills.\n, • Legal authorization to work in the United States without sponsorship for this role.\n Preferred Qualifications That Set You Apart:\n \n, • Experience in the industrial valves or flow control industry.\n, • Advanced degree such as a master’s in engineering or a Master of Business Administration (MBA).\n, • Experience in driving global engineering transformation, standardization, or digital initiatives.\n, • Exposure to product lifecycle management, engineered‑to‑order environments, or global manufacturing operations.\n Our Culture and Commitment To You:\n At Emerson, we foster a workplace where every individual is valued, respected, and empowered to grow. We believe innovation thrives through collaboration and diverse perspectives, and we are committed to supporting your development through mentorship, learning opportunities, and leadership growth. \n We prioritize employee wellbeing by offering competitive compensation, comprehensive benefits, and flexible time‑off programs, including parental leave. Our commitment to diversity, equity, and inclusion ensures a welcoming and supportive environment where everyone can succeed and make a meaningful impact. \n #J-18808-Ljbffr

National Sales Manager | Medical Devices | UK Lead. Coach. Develop. Deliver. Are you an experienced medical sales leader who enjoys getting the very best out of people? Do you believe sustainable sales success comes from exceptional coaching, structured processes and leading from the front rather than simply chasing numbers? We're partnering with a highly respected UK medical device manufacturer to appoint a National Sales Manager to lead an established, successful commercial team within the medical consumables sector. Base salary £60-70k NEG with commission, car and package. This is an outstanding opportunity for a hands-on leader who thrives on developing talent, building high-performing teams and creating a culture of accountability, collaboration and continuous improvement. The Opportunity Reporting into the senior leadership team, you'll take responsibility for a national sales team of three Territory Managers, overseeing a business generating approximately £6 million in annual revenue. This is not a role where you'll simply analyse reports from behind a desk. You'll spend significant time in the field coaching, mentoring and developing your team, helping them maximise opportunities, improve their sales effectiveness and ultimately achieve outstanding results. The organisation has a highly structured approach to sales management, with clear processes, planning and performance frameworks. You'll be expected to embrace this philosophy, using data, coaching and disciplined sales execution to drive consistent growth. Key Responsibilities Lead, motivate and develop a national field sales team. Coach and mentor individuals through regular field visits and joint customer meetings. Drive performance through structured sales processes and effective territory planning. Support key customer relationships across NHS and healthcare accounts. Deliver the regional sales strategy and achieve revenue growth objectives. Identify opportunities to improve sales effectiveness, pipeline management and customer engagement. Foster a high-performance culture built on accountability, collaboration and continuous improvement. About You You'll already have experience managing medical device sales professionals and be passionate about helping others succeed. We're looking for someone who combines commercial credibility with genuine leadership capability. You'll ideally have: A minimum of 2 years' people management experience within medical device or healthcare sales. Strong experience selling medical consumables, single-use devices or closely related healthcare products is ideal – procurement experience is mandatory. A proven track record of coaching and developing successful sales teams. Experience selling into NHS Acute Trusts and healthcare procurement environments. Excellent planning, forecasting and territory management skills. A structured, process-driven approach to sales leadership. The ability to inspire, challenge and support people to consistently exceed expectations. What's on Offer Excellent basic salary. Performance-related bonus. Company car or car allowance. Comprehensive benefits package. Genuine autonomy within a well-established and respected organisation. The opportunity to shape, develop and grow a successful national sales team. If you're an ambitious medical sales leader who believes that exceptional coaching, disciplined sales management and developing people are the foundations of long-term success, we'd love to hear from you

Platinum Travel Recruitment are collaborating with a fabulous forward thinking travel company who are now seeking an experienced Travel Operations Manager, based in either the Birmingham or Peterborough office. This is an exciting and varied role, ideal for an operations manager from a tour operator background, seeing a rewarding career. The Travel Operations Manager shall lead, manage and optimise the day-to-day operational performance of the business, with sales delivery, operational efficiency, after-sales service and ticketing accuracy. The Operations Manager is responsible for driving sales performance, maximising conversion, managing departmental KPIs, and ensuring high standards across the full customer lifecycle — from initial enquiry through to post-sale support and ticketing. Travel Operations Manager – Essential Requirements Operational management experience within a tour operator is imperative. Strong commercial and sales-driven leadership. Proven experience managing performance in a call-centre environment. Excellent decision-making and problem-solving ability, including under pressure. Ability to coach, motivate and hold managers accountable. Strong planning, prioritisation and time management. High attention to detail and process discipline. Influential leadership and stakeholder management. Training, coaching and development capability. Travel Operations Manager Duties: Own and drive overall sales performance across the Sales Department. Monitor sales KPIs, ensuring targets are met or exceeded. Work closely with Sales Managers to motivate teams, manage incentives and improve engagement. Ensure sales messaging, offers and promotions are clearly communicated and consistently applied. Conduct regular operational checks to ensure service levels, productivity and quality standards are achieved. Implement, maintain and continuously improve operational procedures and best practice processes. Oversee ticketing and processing accuracy, timeliness and compliance. Monitor queues, backlogs and SLA adherence across after-sales and ticketing functions. Work with managers to identify training needs and improve operational capability. * Ensure all departmental managers conduct regular one-to-one reviews with their teams. Many benefits are on offer including sick pay, holidays, travel perks, career growth, varied role, training sessions, supportive team, salary negotiable depending on experience, high spec offices, plus many more perks. Come and join our clients fabulous team and take your travel career into new heights

Senior Operations Manager (QSR) £60,000 – £65,000 + Car Allowance Midlands / Travel to other sites Help Build One of the UK's Most Exciting Emerging QSR Brands Some operational roles are about maintaining standards - This isn't one of them. Must have experience in Quick Service Restaurants (QSR) Fast Food Food Delivery Branded Restaurant Groups High-Volume Casual Dining Multi-Site Hospitality Operations Foodservice & Grab-and-Go Concepts Ballantine Recruitment has been exclusively appointed to identify a Senior Operations Manager for a fast-growing, founder-led QSR business that is already making a significant impact within the UK market. Following an exceptional launch, opening sales are already exceeding expectations by more than 50%, with ambitious expansion plans firmly underway. This is a rare opportunity to join a business at exactly the right stage of its journey, working directly alongside the founders to help build the operational platform for future growth. If you're looking for a role where you can genuinely influence the direction of a business, this could be exactly what you've been waiting for. The Opportunity As Senior Operations Manager, you'll become a key member of the leadership team, working directly alongside the founders to support the continued growth and operational success of the business. This is a highly visible role with genuine influence, responsibility and long-term progression. You'll play a pivotal role in driving operational excellence, developing scalable systems, supporting future expansion and helping shape the next chapter of the business. Key Responsibilities Lead operational performance across multiple locations. Drive consistency in customer service, food quality and operational standards. Support, coach and develop Store Managers and operational teams. Take ownership of operational KPIs and site performance. Manage P&L performance and identify opportunities to improve profitability. Implement operational systems, processes and best practice. Ensure compliance across food safety, hygiene and company standards. Support future site openings and expansion projects. Work closely with the founders on operational strategy and long-term growth. Who We're Looking For We're looking to speak with ambitious operational leaders who have built their careers within structured, high-volume hospitality, QSR, foodservice or multi-site restaurant environments. You'll bring: Proven multi-site operational leadership experience. Strong commercial awareness with P&L responsibility. Experience leading high-performing operational teams. Excellent coaching and people development skills. Strong operational discipline and attention to detail. The ability to thrive within a fast-paced, growing business. A hands-on leadership style with the ambition to build something exceptional. Why Join This Business? This isn't simply another Operations Manager role. It's an opportunity to join an ambitious business at a pivotal stage of its growth journey. You'll benefit from: Working directly alongside the founders. Genuine influence over the future direction of the business. A fast-growing organisation with ambitious expansion plans. The opportunity to build scalable systems and operational excellence. Long-term leadership progression. A business already outperforming expectations. Package £60,000 – £65,000 Basic Salary + Car Allowance Leadership Development Opportunity Long-Term Career Progression *Midlands About Ballantine Recruitment Ballantine Recruitment is a specialist search and talent partner supporting ambitious businesses across the Food & Drink, Hospitality, Manufacturing, Engineering and Commercial sectors throughout the UK. We specialise in identifying and securing exceptional operational, leadership and executive talent through targeted search, market expertise and an extensive professional network. Apply If you're an experienced operational leader looking to become part of an ambitious growth story, we'd love to hear from you. For a confidential discussion regarding this opportunity, please contact: Ballantine Recruitment

Electrical Trainer (Full Training Provided) Birmingham £38,000- £48,000 + Comprehensive Training + Career Progression + Excellent Benefits + Generous Holiday Package Are you an experienced Electrician or an experienced Electrical Trainer? Do you want to step off the tools and into a rewarding role where you can shape the next generation of electricians, while enjoying excellent benefits, clear career progression, and strong job satisfaction? Join a highly regarded institution with ambitious growth plans and an excellent reputation for valuing and supporting its staff. With state-of-the-art facilities and a commitment to excellence, this is a fantastic opportunity to develop your career while making a meaningful impact. As an Electrical Trainer, you'll mentor and support a group of up to 18 apprentices working towards their T1, T2, and T3 Electrical qualifications. You'll have the autonomy to coach, develop, and inspire the next generation of electrical professionals, ensuring they reach their full potential. The ideal candidate will be an experienced and motivated professional from the electrical industry who is keen to share their knowledge and expertise. You must hold an NVQ Level 3 qualification and a valid Gold Card. You'll be confident in a mentoring environment and enjoy supporting individuals at the start of their careers. Strong communication skills, patience, and the ability to build confidence in others are essential. A willingness to learn and develop through the training provided is also key. This is an excellent opportunity for a skilled electrician to take the next step in their career, gain new qualifications, and make a lasting impact on future professionals. The role: Full training provided to support your transition into the role. Opportunity to move from hands-on site work into a rewarding teaching and mentoring position. Excellent benefits package. Clear progression opportunities within a supportive and forward-thinking organisation. The person: Experience within the Electrical industry. NVQ Level 3 qualification. A valid Gold Card.Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates

This role requires UK wide travel (expenses covered except for base location) Job Description: Act as the principal People strategic advisor to senior leaders, using insight, business knowledge and external trends to shape workforce and organisational decisions. Translate business strategy into a clear, actionable people plan aligned to the division's current and future needs. Anticipate workforce challenges and proactively design long-term people solutions to build organisational capability. Lead, coach, and develop a team of HR Managers and People Partners to deliver a high-quality, consistent partnering service. Build a high-performing, inclusive People team culture focused on accountability, service excellence, and continuous improvement. Provide thought leadership and escalation support on complex people matters. Navigate the organisation's HR infrastructure including CoEs, Shared Services, Talent, Reward, HR Change, and ER Shared Services to secure the best outcomes for stakeholders. Role-model how to operate effectively within a matrixed structure, ensuring clarity, alignment, and joined-up delivery. Lead major people-related transformation projects across Technical Services. Own the end-to-end delivery of assigned change initiatives from discovery and design through to implementation and adoption. Ensure change programmes strengthen the Sector and technical talent pipeline, enhance mobility, and support operational excellence. Shape organisational structures, role clarity, and workforce plans to deliver long-term strategic goals. Lead organisational change initiatives, ensuring robust consultation, communication, and risk management. Drive the talent and succession strategy across the population partnering with L&D/Talent CoEs. Key responsibilities: Strengthen leadership capability across their sector and the wider Technical Services. Provide strategic oversight of people risk across the Sector, ensuring issues are identified early and handled consistently. Leverage Shared Services and specialist ER support effectively, setting clear ways of working, expectations, and escalation routes to ensure timely, high‑quality outcomes. Act as the senior escalation point only where there is material commercial or reputational risk, complex stakeholder considerations, or significant organisational impact (without taking ownership of day‑to‑day case management). Review Shared Services insight and themes to identify systemic issues (e.g., leadership capability, hotspots, recurring patterns) and sponsor preventative interventions. Build leader capability by coaching senior stakeholders on decision quality, risk management, and accountability for sustainable outcomes. Use people analytics to identify trends and opportunities monitoring key people metrics and creating a culture of data-driven decision-making. Competencies Strategic Thinking & Business Insight - Connects people strategy to commercial and operational priorities. Influencing & Stakeholder Leadership - Guides and challenges senior leaders effectively GCS is acting as an Employment Business in relation to this vacancy

Telesales Manager Location: Birmingham Hours: 37 hours per week, Monday to Friday Salary: £37,500 per annum + Quarterly Performance Bonus Our client, a well-established and highly successful business within the home improvement sector, is looking to appoint an experienced Telesales Manager to lead and develop their Birmingham-based telesales team. This is an exciting opportunity for a motivated sales leader who enjoys coaching people, driving performance and creating a positive, results-focused culture. You'll be responsible for managing a team dedicated to converting high-quality enquiries into appointments for a nationwide field sales team, while continuously improving processes, quality and overall performance. Reporting directly to the senior leadership team, you'll have genuine influence over the direction of the department and play a key role in supporting the company's continued growth. The Role As Telesales Manager, you'll oversee the day-to-day operation of a team of six telesales executives, ensuring they consistently deliver outstanding customer interactions while achieving ambitious appointment and conversion targets. You'll be responsible for developing your team, monitoring performance, introducing new initiatives and ensuring every opportunity is handled professionally and effectively. Key Responsibilities Lead, coach and motivate a team of telesales professionals to achieve and exceed agreed KPIs and business objectives. Create a high-performance culture through regular coaching, mentoring and performance management. Recruit, induct and develop new team members while supporting the ongoing development of existing colleagues. Introduce new ideas and initiatives to improve conversion rates, productivity and customer engagement. Monitor team performance through reporting, call quality reviews and KPI analysis. Ensure appointments generated for the nationwide design consultants are thoroughly qualified and meet agreed quality standards. Effectively manage workloads, staffing levels and daily priorities to maximise team performance. Work closely with senior management to identify opportunities for operational improvements and business growth. Maintain exceptional customer service standards across every customer interaction. About You We're looking for an enthusiastic and commercially minded leader who enjoys getting the very best from people and has a passion for delivering measurable results. You'll ideally have: At least three years' experience working within a telesales environment. A minimum of five years' experience managing and developing successful sales teams. A proven history of achieving and exceeding sales targets and performance objectives. Strong coaching, mentoring and leadership skills. Experience implementing performance improvement strategies and driving operational efficiencies. The ability to perform effectively within a fast-moving sales environment. Excellent organisational and planning skills with the ability to prioritise multiple tasks. Outstanding communication and interpersonal skills. Experience using CRM systems, with Salesforce knowledge being advantageous. Personal Qualities The successful candidate will be: Commercially focused with a strong results-driven mindset. A confident leader who motivates, supports and inspires others. Proactive, ambitious and always looking for ways to improve performance. Analytical, with the ability to interpret data and make informed business decisions. Professional, approachable and committed to delivering an outstanding customer experience. What's on Offer? Basic salary of £37,500 per annum Quarterly performance-related bonus Monday to Friday working pattern (37 hours per week) Free on-site parking Ongoing training and professional development A supportive and collaborative working environment The opportunity to make a genuine impact within a growing and successful business If you're an experienced telesales leader looking for a role where you can influence performance, develop a successful team and contribute to the continued growth of a well-established organisation, we'd love to hear from you. Simon Acres Recruitment are acting as the employment agency for this vacancy

Motor Engineer / Desktop Vehicle Damage Assessor / Image Engineer Home / Remote Working Available £Competitive + Benefits Cooper Lomaz are working with an established and growing business within the automotive and insurance sectors who are looking to recruit an experienced Motor Engineer to join their engineering team. This is an excellent opportunity for a skilled vehicle damage assessor or motor engineer looking to join a professional organisation where technical expertise, commercial awareness and customer service are highly valued. Working within a desktop engineering environment, you will assess vehicle damage, determine repair methodologies, control repair costs and support fair and accurate repair or total loss decisions across a wide variety of vehicles. Key Responsibilities Assess vehicle damage using images, reports and repair estimates Determine repair versus total loss outcomes Establish repair methods in line with manufacturer standards and guidelines Review and challenge repair estimates where appropriate Authorise repairs within agreed service levels Complete vehicle valuations and salvage categorisation Negotiate repair costs and settlements with repairers and stakeholders Ensure compliance with industry regulations and internal procedures Deliver excellent customer and stakeholder outcomes Skills & Experience Required Previous experience as a Motor Engineer, Vehicle Damage Assessor or similar engineering role Strong understanding of vehicle repair methods and estimating principles Experience using systems such as Audatex, Glassmatix, GT Motive or Escribe Good knowledge of manufacturer repair standards and Thatcham methodologies Strong commercial awareness and cost control skills Excellent communication and negotiation abilities Strong IT and reporting skills Ability to work independently and manage workload effectively Qualifications (preferred) ATA VDA Accreditation AQP / Salvage Categorisation Certification IMI Membership (desirable) Desirable Experience Applications are welcomed from engineers with experience across passenger vehicles, however candidates with HGV, Agricultural Machinery, Plant, Commercial Vehicle or Bus/Coach engineering experience would be of particular interest due to the variety of vehicle types being assessed. What's on Offer? Hybrid and home working opportunities Flexible working arrangements for experienced candidates Ongoing professional development Supportive and highly experienced engineering team Opportunity to work across a diverse range of vehicle types Competitive salary and benefits package For more information or a confidential discussion, please contact Cooper Lomaz today

The Interim Senior Contracts Manager will oversee contract management processes and ensure compliance. This job is within the Corporate Contract Management team within Procurement Operations. The main functions of the Directorate are to support the organisations strategic goals by building value adding supply chains with sustainable commercial relationships. Client Details This opportunity is with a large organisation that is well is known for its focus on delivering high-quality projects and maintaining robust commercial practices. Description Take the Lead in Supporting the delivery teams in the commercial and contract administration of NEC forms of contract Provide leadership, commercial assurance, and governance support to the relevant Directors, Heads of Department, Contract Managers, Assistant Contract Managers and Project Managers around the effective administration of corporate contracts. Coach and supervise team members and direct reports to bring about technical competence and consistency of corporate contract management across all contracts Develop and manage procedures to recognise and identify contract issues as they develop (whether formally crystallised disputes or not) and managing their resolution under the change's provisions wherever possible, obtaining claims and legal expertise as appropriate. Work with the Functional Managers and Directors to check that decisions with commercial implications receive careful consideration, that appropriate business cases are developed, and commercial reporting is fully reflective of a true commercial position Takes the lead in the drafting of change instructions on corporate contracts and the assurance of such work produced by direct reports Manage the progress of change requests through the company's governance structure Proactively support mitigation measure initiatives captured on the respective contract risk registers and ensuring compliance with contract processes Liaise with teams with respect to consultants' progress, spend and performance reporting Take the lead in the assessment of quotations and assessments by others in connection with compensation events Work to achieve value for money at each stage of the contract and Develop and manage appropriate mechanisms to monitor compliance with contract terms and conditions Maintaining a working relationship with Construction, Engineering, Procurement, Legal and Risk Management to facilitate organisational interfaces between those performing (sub)contract management Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI Profile Ability to coordinate, develop, support and assure the work of team resources to deliver contract management tasks Analytical, commercial and negotiating skills Ability to lead stakeholders through contract change request processes Ability to manage contract risk Job Offer Competitive daily rate of 650 GBP (Umbrella) Temporary contract until March 2027If you are ready to take on this rewarding challenge as an Interim Senior Contracts Manager, apply today

Construction Site Trainer Midlands & South Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Construction Site Trainer to join us covering our regions in the Midlands & South. The Construction Site Trainer role will support the training and development of our Production and Site teams across Miller Homes, delivering and designing training that spans compliance, technical capability, and personal development. By enhancing both the technical expertise and broader skillsets of our teams, this role will contribute directly to improving build quality, operational consistency, and customer satisfaction across the business RESPONSIBILITIES: Create, develop, and maintain high-quality training programmes for Miller Homes Production and Site teams, ensuring compliance and competency requirements are consistently met. Deliver induction training modules at designated hub locations for new and existing Production and Site staff. Organise and manage key training programmes, including site management development initiatives and Production and Site focused modules. Conduct site visits to coach and support learners in their working environment, ensuring learning is embedded into day-to-day practice. REQUIREMENTS: Ability to build strong relationships, collaborate effectively, and influence a wide range of internal and external stakeholders. Proven experience in designing and delivering learning programmes across the full learning cycle. Experience delivering structured training within Construction Site Management. Self-sufficient and highly motivated, with excellent time management and the ability to meet deadlines. WHAT WE OFFER: Competitive basic salary 26 days annual leave + public holidays + your birthday off Excellent bonus structure Company car, or car allowance of £5,850

Assistant Catering Manager Midlands Arts Centre (MAC), Birmingham About the Role We are looking for a hardworking and confident Assistant Catering Manager to join our Catering team at Midlands Arts Centre (MAC). Located in leafy Birmingham, Cannon Hill Park, MAC offers a range of catering and hospitality across the business, including our restaurant KILN, bar and event catering. You'll play a leading key role in creating a memorable customer experience and supporting our team of Shift Leaders and Customer Service Assistants. Please note: hours of work will include evenings and weekends. Job Purpose Lead the day-to-day planning and delivery of an excellent catering and hospitality offer across all areas of the business. Coach and train the team to deliver consistently excellent standards of service whilst remaining compliant with all legal requirements. Lead on stock control and contribute to effective staff rostering. Deputise for the Head of Catering Operations when required. Key Responsibilities Effectively manage and direct the day-to-day delivery of the catering and hospitality offer at MAC, operating within budget and demonstrating flexibility to meet MAC's operational challenges Deliver excellent service, coaching the team in the standards expected to increase customer satisfaction, always putting customer experience at the heart of decisions Positively, confidently and professionally resolve customer complaints as they arise Work collaboratively with the Kitchen Team to monitor quality, constructively raising any issues with the appropriate member of the team Effectively manage stock ordering, control and security, continuously monitoring stock availability, planning for busy periods and ensuring value for money from suppliers Champion the correct and effective use of the EPOS system to ensure Catering Sales are true and accurate Effectively manage own and team rotas and workload to ensure administrative requirements are met, whilst also spending time leading and supporting the team on the floor Support payroll by checking and amending shifts using Rotacloud and authorising overtime Maintain accurate HACCP, COSHH and all other documentation required to keep the operation compliant Control operational costs and identify ways to reduce waste working to department profit margins Support MAC's monthly stock take process to ensure results are accurate Comply with all fire and safety regulations including acting as a Fire Marshall during an evacuation Champion and deliver the standards required to maintain a 5-star EHO rating Support the Head of Catering in the delivery of training and completion of records to ensure compliance to food, licencing and health & safety laws Comply with allergen awareness procedures and laws, maintaining staff training and up to date records Work pro-actively to develop strong and effective relationships with other key teams at MAC, focusing on jointly improving operational planning, quality, delivery and service Support the Head of Catering in the recruitment, training, and appraising of staff Implement MAC's Environmental Policy and consider how this role can contribute to MAC's sustainability goals Promote and ensure the implementation of the equal opportunities, diversity, safeguarding and health & safety policies of MAC Any other duties which may reasonably be required to support cross-organisational needs Person Specification Essential Previous experience as a restaurant manager, assistant manager or hospitality manager in a food and beverage environment Experience of managing and organising teams, staffing, workload and priorities Working knowledge of managing within Health and Safety, Hygiene, Food Safety and Premises Licensing laws Previous experience of an EPOS system, cash handling and cashing up Excellent communication skills, personable and able to inspire a team Problem solver, able to think of solutions or new ways of working Passionate about food and beverage and interested in current trends in the industry Ability to remain calm under pressure and flex own and team's workload as needed Motivated, hardworking and reliable Able to inspire and motivate a team Desirable Food Hygiene Level 3 certificate (MAC can support successful candidates through Food Hygiene training) An interest in a variety of art forms and MAC as a venue and charity Equal Opportunities & Diversity All staff are expected to further, promote, and ensure the implementation of the equal opportunities and diversity policies of MAC. We are committed to creating an inclusive environment where individuals of all backgrounds, identities, and abilities feel valued, respected, and empowered to contribute their best work. We are also committed to ensuring our people are a reflection of the communities we serve. We ensure that our recruitment and promotion processes are fair and open to all. How to Apply Applications can be received at any time until midnight on 1 August 2026. Please be aware that applications will be assessed on a rolling basis and we may close this vacancy before the stated deadline. We strongly advise you to submit your application as early as possible. Shortlisted candidates will be notified of the outcome of their application between the time they submit their application and the application deadline. Interviews to be arranged with short-listed candidates. Ref: (phone number removed)

A 6-month contract for a hands-on Senior HR Advisor supporting managers with employee relations, coaching, and change activity, while contributing to organisational design and continuous improvement projects within a fast-paced, matrixed environment. Client Details We are seeking an experienced Senior People Specialist to join a fast-paced, professional environment on an initial 6-month contract. You'll play a key role in supporting a busy client group, including IT, Sales, and Customer Service teams, while also contributing to ongoing people and organisational projects. Description Act as a trusted partner to managers, providing pragmatic HR advice Coach and influence stakeholders on performance management, grievances, and disciplinary matters Support organisational design and change initiatives, including consultations and team restructures Manage complex employee relations cases with confidence Contribute to continuous improvement projects and broader People initiatives Use data and talent metrics to monitor progress and inform decision-making Collaborate with Centres of Excellence and the wider People team Profile Proven experience in a People/HR Specialist or Advisor role (2+ years minimum) Background in matrixed organisations, ideally within tech, professional services, or legal sectors Experience partnering with COEs Strong ER case management experience across performance, grievances, and disciplinaries Experience independently delivering small to medium change projects Exposure to career frameworks and role design is advantageous Data-driven mindset, able to demonstrate impact through metrics and insights Confident coaching managers and handling complex stakeholder situations Proactive, solutions-focused, and comfortable working autonomously Job Offer Competitive day rate (via umbrella, inside IR35) Hybrid working (2-3 days on-site) Opportunity to operate at Junior HR Business Partner level Exposure to organisational design and change projects Fast-paced, well-established environment with strong HR practices Potential opportunity for a permanent role

The Assistant Branch Manager will support the store's operations and team to deliver exceptional customer service and meet sales goals. This role in the retail industry requires a proactive individual with strong organisational and leadership skills to manage day-to-day activities effectively. Client Details The employer is a well-established retail organisation with a reputation for offering high-quality products and excellent service. As part of a medium-sized team, they are committed to providing a professional and customer-focused shopping experience in their Birmingham Store Description Motivate, coach and develop store teams to exceed KPIs, sales targets and results Identify and maximise sales opportunities (e.g. promotions, outfit building, up & cross selling, corporate sales/events) to ensure sales and margins targets are achieved and exceeded Deliver and drive your team to ensure customer service expectation by ensuring expert product knowledge, ensuring you and the team are up to date with the latest store ranges and promotions Support with managing and minimising all controllable costs efficiently and within planned budgets Utilise and encourage colleagues to use all store, business and staff training tools, including commercial reports, VM directives and tools to support the delivery and consistency in visual and store standards Drive a culture of exceptional customer service by ensuring all team members are fully conversant with companies customer service, FEEFO and current store promotions and ranges. Support with reporting and analysing of data, including trading and conversion, managing all compliance and controlling stock and costs in line with company expectations Encourage and recognise outstanding team performance, to increase team motivation and store morale Champion colleague engagement and identify suitable initiatives to drive improvements in engagement survey results and employee turnover Comply with all company policy and procedures and adherence to company health & safety guidelines and security processesProfile A successful Assistant Branch Manager should have: Experience in a retail or customer-facing role, ideally with leadership responsibilities. Strong organisational and problem-solving skills to manage daily store operations effectively. Proven ability to motivate and develop a team to achieve sales targets. Excellent communication skills to engage with both customers and team members. An understanding of stock management and visual merchandising principles. A proactive approach to ensuring compliance with company policies and procedures. A focus on delivering high-quality service and maintaining customer satisfaction.Job Offer A competitive salary ranging from to £32,000 per annum, plus bonus. Performance-based bonus opportunities. A permanent role for a British Heritage Brand Opportunities for professional growth and development within the company. A supportive and collaborative team environment.If you are eager to join a thriving retail company and take the next step in your career, we encourage you to apply for this exciting Assistant Branch Manager role in Birmingham

Are you an experienced construction leader ready to take ownership of a growing business unit? A leading construction organisation is seeking a General Manager – Small Works to drive the commercial and operational success of its nationwide Small Works division. This is a strategic leadership role where you'll oversee multiple projects, develop high-performing teams and play a key role in the continued growth of the business. The Role As General Manager, you will: Lead the commercial and operational performance of the Small Works division. Manage multiple refurbishment, fit-out and small works projects across the UK. Drive profitability through effective forecasting, budgeting and commercial management. Lead, coach and develop a team of Project Managers. Ensure projects are delivered safely, on time and within budget. Build strong relationships with clients and key stakeholders. Maintain robust commercial governance, including NEC and JCT contracts where applicable. Support the Directors with business growth and strategic planning. About You You'll have: Significant leadership experience within the construction industry. Experience managing multiple concurrent construction projects. Strong commercial and financial management skills. Knowledge of NEC and/or JCT contracts. A proven track record of leading high-performing teams. Excellent stakeholder management and communication skills. Desirable: Degree in Construction, Engineering or a related discipline. CIOB or RICS membership (or working towards). Experience delivering refurbishment, fit-out or small works projects. Location Home-based with UK-wide travel. Typically 1–2 days per week visiting projects or clients. Quarterly management meetings. All business travel fully expensed. What's in it for You? £70,000 basic salary. Company vehicle or £6,000+ car allowance. Annual bonus (10% target, up to 20%). 36 days annual leave. Private healthcare and pension. Salary sacrifice vehicle scheme. Fully expensed business travel. Genuine long-term career progression within a growing business. Apply Now! To apply for the position of General Manager, click 'Apply Now' and send your CV to Frankie Durrant. Interviews are taking place now, so don’t miss your chance to join this market-leading company

Senior HSE Business PartnerRemote with TravelAre you passionate about building world-class safety cultures and driving meaningful change?At DS Smith Packaging, we're looking for a dynamic Senior HSE Business Partner to play a pivotal role in elevating Health, Safety, Environment and Risk standards across our UK & Ireland operations.This is a high-impact, highly visible role where you'll partner with senior leaders, influence strategy, and embed HSER excellence across multiple manufacturing sites-all while championing continuous improvement and sustainability.What you'll be doingAs a Senior HSE Business Partner, you will:Lead and influence a positive HSER culture across multiple UK & Ireland sitesPartner with senior leaders to embed safety, risk and environmental excellence into daily operationsCoach and challenge leaders and managers to take ownership of HSER performanceDrive consistency and best practice across site-based HSER teamsMonitor and improve performance through audits, analysis, and data-driven insightsLead incident investigations and ensure robust follow-up and learningDevelop and implement effective policies, systems and training programmesCollaborate externally with regulators, industry bodies and partnersSupport key initiatives around sustainability, compliance and risk managementWhat we're looking forYou're an experienced HSER professional who thrives in fast-paced manufacturing environments and enjoys influencing at all levels.You'll bring:Proven experience driving HSER performance across multi-site operationsStrong knowledge of UK health & safety legislation, risk and environmental complianceThe confidence to engage, coach and challenge senior stakeholdersA track record of delivering continuous improvement, audits and investigationsExcellent communication and analytical skills, with the ability to simplify complex topicsA proactive, commercially aware mindset with a passion for safety and operational excellenceQualifications:NEBOSH Diploma (or equivalent Level 6) essentialProfessional body membership preferredEnvironmental/sustainability qualifications highly beneficialThis role offers the chance to work closely with senior leaders and operational teams to improve how Health, Safety, Environment and Risk is managed across a complex, multi-site operation.You'll have the scope to influence standards, support cultural development, and contribute to making our workplaces safer and more sustainable.What we can offer you:Competitive salaryQualifying Sick Pay schemePension scheme & Life insuranceShare Save schemeIncome Protection25 days holiday plus Bank HolidaysEmployee Assistance ProgrammeVirtual GP, Occupational Health & free Flu vaccineCycle to Work and shopping discountsWe are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products.We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation,manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria."#LI-SP#DSMISCTPBN1_UKTJ

PE Global is currently recruiting for a Credit and Collection Supervisor for a leading multi-national FMCG client based in Birmingham. This is an initial 5 months contract position until the end of 2026. Pay rate is between £20.35ph and £26.48ph depending on experience. Working 36 hours per week. Duties of the role/Responsibilities • Hold weekly ledger reviews with Collections Executives to review outstanding debt, offering guidance and support to resolve complex queries • Support Collections Executives with customer contact escalations, this will involve customer phone calls, emails and on occasions face to face to recover monies owed • Conduct Overdues/Invalids meetings with Commercial • Conduct daily and ad-hoc Overdues meetings with the Back Office, guide and support in driving actions to ensure timely customer payments are received • Arrange ad-hoc meetings with key stakeholders to ensure required actions have been completed ahead of communications to the customer • Assist / co-ordinate in the prompt resolution of customer queries during the collections cycle • Undertake analysis of Root Cause Code in the Dispute Management System (DMS) to recognise common issues / trends • Liaise with internal stakeholders to drive a reduction in future claims based on Root Cause findings • Identify potential customer risks / behaviours and escalate to Credit Risk Analyst • Ensure Collections Executive is adhering to defined SLAs within the collection process, and maintaining DMS Dispute Case data daily ("Housekeeping").If not, identify root cause and take actions to resolve • Increase capability/upskill the Collections Executive through training, mentoring and coaching • Adopt a Customer Service-Orientated approach to build and maintain positive relationships with customers and internal stakeholders Education/Experience • Credit control experience • Expert in financial / ledger analysis • High-level SAP competence • Experience in a fast-moving consumer goods or consumer packaged goods company • Proficient organisational, prioritisation and time management skills • Strong numerical, analytical and logical reasoning skills • Experience of working within a customer facing role • Experience in an Order to Cash environment • Advanced knowledge of MS Office Applications, particularly Excel • Able to identify and remove barriers to enable team success • Ability to coach and lead others • Effective Business Partnering • Conflict and Relationship Management Interested candidates should submit an updated CV. Please click the link below to apply. *Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in UK* Although it is not possible for us to respond to all applications, we at PE Global will do our upmost to give you feedback on your application. You have sent your Cv into us as a company and even though you have sent your CV to a particular position, we are making the reasonable assumption that you are active on the job market and as part of our normal recruitment service we will discuss other suitable positions with you. You are free to opt out of this so please specify in your application to us if you just want to be contacted in relation to a specific vacancy. Your Cv is sent to a central recruitment inbox which a number of people in the applicable PE Global division have access to and so this means that you might not be contacted by the named person in this advert

Hours: 9:00 am – 17.00 pm (45 minute lunch break) (36 hours) Main purpose of the role: Responsible for a portfolio of customers with invalid claims and/or overdue invoices for which payment needs to be obtained Lead a team of two Collections Executives and work closely with Back Office, offering guidance on required actions and support with complex customer queries to aid in timely repayments High levels of collaboration amongst various internal and external stakeholders Expectation of root cause analysis to understand and improve customer behaviours What you will bring: A desire to drive your future and accelerate your career and the following experience and knowledge: Credit control experience Expert in financial / ledger analysis High-level SAP competence Experience in a fast-moving consumer goods or consumer packaged goods company Proficient organisational, prioritisation and time management skills Strong numerical, analytical and logical reasoning skills Experience of working within a customer facing role Experience in an Order to Cash environment Advanced knowledge of MS Office Applications, particularly Excel Able to identify and remove barriers to enable team success Ability to coach and lead others Effective Business Partnering Conflict and Relationship Management Responsibilities: Hold weekly ledger reviews with Collections Executives to review outstanding debt, offering guidance and support to resolve complex queries Support Collections Executives with customer contact escalations, this will involve customer phone calls, emails and on occasions face to face to recover monies owed Conduct Overdues/Invalids meetings with Commercial Conduct daily and ad-hoc Overdues meetings with the Back Office, guide and support in driving actions to ensure timely customer payments are received Arrange ad-hoc meetings with key stakeholders to ensure required actions have been completed ahead of communications to the customer Assist / co-ordinate in the prompt resolution of customer queries during the collections cycle Undertake analysis of Root Cause Code in the Dispute Management System (DMS) to recognise common issues / trends Liaise with internal stakeholders to drive a reduction in future claims based on Root Cause findings Identify potential customer risks / behaviours and escalate to Credit Risk Analyst Ensure Collections Executive is adhering to defined SLAs within the collection process and maintaining DMS Dispute Case data daily ("Housekeeping"). If not, identify root cause and take actions to resolve Increase capability/upskill the Collections Executive through training, mentoring and coaching * Adopt a Customer Service-Orientated approach to build and maintain positive relationships with customers and internal stakeholders. We will process your CV and personal information to assess your suitability for the role. If we wish to consider you further, we will register your personal information in our database and contact you. We may contact you from time to time about other relevant roles. Your personal information will be securely held. For more information please refer to our privacy notice, a copy of which can be found on our website. – Select Engineering Limited

Advancing People Recruitment Specialists are now recruiting for a Sales Director (SaaS/ERP) for a worldwide, market leading Technology Company who have an office in Nottingham, Nottinghamshire. We are partnering with a well-established, international software provider that delivers mission-critical business management solutions to equipment rental, plant hire, construction, and asset-intensive organisations worldwide. With a strong reputation in the market, an established customer base, and ambitious growth plans, the business is seeking an experienced Sales Director to lead and develop its commercial strategy, drive revenue growth, and build upon its position as a market leader. This is a high-impact leadership role offering the opportunity to shape the future direction of the sales function while working closely with senior leadership across the organisation. The successful candidate will most likely come from rental software, construction software, ERP, field service management, or an industrial SaaS background. Key Responsibilities: Own and deliver the new business and account management revenue targets across the mid-market and enterprise segments. Lead, build and develop a small sales team covering both new business and existing account growth. Define and execute the sales strategy and go-to-market plan Build and maintain an accurate, healthy pipeline and forecast, giving senior leadership reliable visibility of performance. Set individual and team targets, territories and KPIs, and manage performance against them. Coach the team through qualification, negotiation and closing, while personally leading the most strategic and complex opportunities. Recruit, onboard, lead and retain a motivated, high-performing sales team. Drive predictable, profitable revenue growth and accurate forecasting. Own commercial governance, including pricing, deal structuring, contract negotiation and margin protection.Person Specification: Demonstrable track record as a Sales Director or sales leader in a SaaS or software business, consistently delivering against revenue targets. Experience leading both new business and account management teams. Proven success driving mid-market and enterprise revenue growth. Experience managing complex B2B sales processes and enterprise-level opportunities Strong leadership, coaching, and team development capabilities Previously worked within ERP, rental software, construction technology, field service management, asset management, or related sectors would be highly advantageousThis is a full-time permanent position offering an attractive annual salary of £100k Basic with £200k OTE & £6,300 Car Allowance Willingness and ability to travel, with access to the Nottingham office and client sites when required Advancing People - Recruitment Sales Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency

Quality Coach Salary: £35,017 Location: Birmingham Permanent | Full Time | 37 hours per week Introduction Gi Group is delighted to be partnering with CCW (Consumer Council for Water) to support them in their recruitment for a Quality Coach. About CCW CCW is the independent voice for water consumers in England and Wales. We provide free advice, resolve complaints, and use research to influence water companies, regulators and government to improve services. We are a Defra-sponsored Arm's Length Body. We expect all colleagues to live our PRIDE values: Positive Energy, Respect for All, Innovative Spirit, Delivery of our Promises, and Engaged as One. THE ROLE The Quality Coach plays a vital role in raising the standard of CCW's complaints-handling service and reducing customer effort. Working across the Operational team, the postholder will complete structured assessments of advice provision, casework, communication and administrative accuracy to ensure a fair, consistent and high‑quality service. They will deliver constructive coaching, develop targeted improvement plans, support complex case handling, and maintain operational guidance to strengthen team capability. This role is central to CCW's ambition to build a centre‑of‑excellence culture, where Advisors feel confident, supported and equipped to deliver exceptional customer outcomes. The postholder will work closely with Customer Service Managers, contribute insight to operational improvements, and help shape best practice across the wider team. They will also lead on onboarding new starters, delivering accreditation and supporting their development into capable, confident Advisors who embody CCW's values. Key responsibilities: Conduct structured QA assessments across casework, calls, and written responses, ensuring all interactions reflect CCW's standards and customer‑first principles Provide evidence‑based coaching, feedback and development support to Advisors and Managers Lead onboarding and accreditation for new starters, offering shadowing, guided case reviews and structured learning to support a smooth transition into BAU Maintain and update operational guidance, templates and knowledge resources, ensuring colleagues have access to clear, accurate and up‑to‑date information Analyse QA outcomes, identify trends and contribute to continuous improvement initiatives THE CANDIDATE Essential Skills & Experience: Ability to assess customer interactions against defined quality standards Strong coaching and feedback skills with experience supporting performance improvement Excellent analytical skills with high attention to detail and accuracy Strong written and verbal communication skills Ability to organise workload independently and manage structured QA cycles Desirable: Awareness of QA frameworks, scoring methodologies and calibration processes Understanding of customer effort and continuous improvement approaches Relevant qualifications in customer service, coaching, QA or training Experience supporting organisational improvement or centre‑of‑excellence initiatives BENEFITS & OFFERING Hybrid Working: 8 office days per month (non-contractual) 25 days' annual leave plus 10.5 public/privilege days Flexi-time with the ability to accrue and take time off in lieu (TOIL) Civil Service Pension Health & Fitness allowance Paid volunteering leave Monthly Wellbeing Hour On-site coffee shop Free eye test (2-yearly) and annual flu jab #LI-KE1 HOW TO APPLY Gi Group is proud to support CCW in this recruitment campaign. If you have the expertise, judgement and commitment, we are keen to hear from you. As a Disability Confident employer, we guarantee interviews to disabled applicants meeting the minimum criteria. See for more details. To be considered for this role, please click on the link provided. If you would like any further information about this vacancy, please feel free to contact Closing date: 07.08.26 Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Willmott Dixon has an exciting opportunity for a full time People Partner to join our Construction Midlands business on a 15-month fixed term contract. Supporting the delivery of people strategies that enable strong performance, engagement and capability across the business that directly enable high performance, operational excellence, and ambitious growth plans. Based out of our Central Birmingham office, you will work on a hybrid basis, splitting your time between the office, at home, and travelling to our regional offices or sites on occasion. Working closely with the Lead People Business Partner and the business leaders, this role plays a key part in translating people strategy into day‑to‑day impact. You will be a trusted partner to managers, helping embed consistent people practices, strengthen leadership capability, and create an environment where people can perform, grow and thrive. At Willmott Dixon, we're not just constructing buildings, we're creating long‑term legacies. Our people‑first culture, commitment to sustainability and focus on continuous improvement underpin everything we do. As a People Partner, you'll contribute directly to this ambition by supporting teams through growth, change and everyday people experiences that matter. The primary focus for this role is a strong operational remit across the employee lifecycle. You will role‑model pragmatic commercially focused people support, building credibility, trust and impact across the Midlands region. Key Responsibilities As our People Partner, you will partner with managers and leaders to deliver high quality, consistent people support aligned to business priorities. You will support and enhance our 5 key people experiences: Attract - In partnership with the dedicated Recruitment Team, support recruitment activity and pre‑employment processes, helping deliver a positive and professional candidate experience. Welcome - Ensure new starters are effectively onboarded and supported to become productive and connected quickly. Perform - Coach and advise managers on employee attendance and wellbeing, objective setting, managing performance, effective feedback and confident people decision‑making. Grow - Drive development plans, innovation, and learning activities to unlock potential and career pathways. Helping managers to create an environment where employees can develop, progress and be their best selves. Goodbye - Support transitions and exits with empathy and professionalism, using insight to inform learning and improvement.You will deliver high‑quality People operations across the employee lifecycle, support employee relations cases, and contribute to engagement, wellbeing and inclusion initiatives. Using people data and insight, you will help identify trends, risks and opportunities, supporting effective workforce and succession planning. Visible and approachable, you will build strong relationships across the region, working closely with the wider People Team and People Experience Hub to ensure seamless, joined‑up people support. Who we're looking for You will be a proactive, resilient and people‑focused HR Business Partner/HR Advisor who enjoys working closely with managers and making a tangible difference. Comfortable in a fast‑paced, operational environment, you'll bring a pragmatic, solutions‑focused mindset and a genuine passion for helping people and teams succeed. Credible and confident, you'll balance empathy with commercial awareness, build trust quickly, and take pride in delivering a high‑quality people service that supports business performance and growth. Essential and Desirable Skills Essential Skills Experience supporting the full employee lifecycle, including performance, development and employee relations Confidence in coaching and advising managers on people‑related matters Strong organisational skills and attention to detail, with the ability to manage competing priorities Ability to use people data and insight to inform decisions and improvement. A collaborative approach and desire to continually develop your people partnering capability As the role involves occasional travel, a Full UK Driving License is requiredDesirable Skills CIPD qualified (or working towards it)What we offer We reward our people generously with a competitive salary and a market-leading benefits package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to: Enhanced pension scheme Full private medical Life assurance Profit Share Scheme Home Working allowance Car scheme and motoring expenditure allowance Access to a low‑carbon and electric car leasing scheme, supporting sustainable travelAt Willmott Dixon we provide an inclusive and flexible working environment for people to thrive in, and we are happy to support this where possible. We are a proud member of the Disability Confident Scheme. About Us Over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive

Delivery Team Trainer WednesburyHelp new Evri couriers get started with local support!Were hiring Fixed Term Delivery Team Trainer's at our Wednesbury Delivery Unit to help new self-employed couriers feel confident from Day 1.This role is ideal if youre local to Wednesbury , confident using smartphone apps and enjoy helping people.Pay: £28000-£30000 plus benefitsLocation: Wednesbury/WolverhamptonHours: Full-time hours any 5 days over 7 Monday to SundayStart date: Immediate starts through to Jan 2027Contract: Fixed term, full time contracts.What youll do as a Delivery Team TrainerYoull be the friendly face who helps new couriers get off to a strong start.Welcome new self-employed couriers when they arrive at the Delivery Unit.Help them set up and use the courier delivery app.Show them how to scan, load and prepare for their first deliveries.Introduce them to key local contacts, including the EVRi Business Partner and Territory Manager .Support Day 1 onboarding and answer practical questions.Help organise a manageable first parcel load so new couriers can build confidence.Act as a positive coach and support person during the onboarding experience.You dont need courier experience if you have the right attitude and confidence with people. This could suit you if you have experience in:Customer service, retail or hospitality.Warehouse, logistics or delivery environments.Training, coaching, mentoring or team support.Helping people use apps, phones or workplace systems.Local part-time work where reliability matters.Youll need to be:Confident using smartphones and apps.Friendly, patient and clear when explaining things.Organised and able to support more than one person at a time.Reliable and able to attend the Delivery Unit at agreed times.Comfortable in a fast-moving operational environment.Local to Wednesbury or able to travel there easily.What we offerTraining and guidance before you support new couriers.A practical, people-focused role where no two days are the same.Valuable experience in onboarding, coaching, operations and logistics.The chance to make a visible difference to new courier confidence and Day 1 success.Every successful courier starts somewhere, and you'll be the person helping them take that first step. If you're passionate about people, love helping others develop confidence, and want a role where you can see the impact of your work every day, we'd love to hear from you.Apply today and help create exceptional Day 1 experiences for our couriers!TPBN1_UKTJ

Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: · Have strong communication skills and customer service skills · Be self-motivated · Have a tenacious approach to personal development · Possess a competitive sales mentality · Have an entrepreneurial mind-set Sales and Customer Service advisors will: · Approach new and potential customers on behalf of their clients · Keep up to date with relevant client product information · Understand customer trends and market traits · Provide excellent Customer Service in a professional manner · Complete Sales and relevant paperwork to a high standard · Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, brand awareness fee (where applicable) incentives fundraising role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. * Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Topps Tiles is the UK's number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 280 stores nationwide and a team of 1,600 dedicated experts, we're more than just a business - we're a community. Small teams with big ambitions who trust each other, celebrate success, and put the customer at the heart of everything we do... that's the Topps way.What We're Looking ForAs a Store Manager, you are the driving force behind your store's success. As the leader of the store team - and by using the Topps Sales Framework - you'll be fully accountable for delivering your store's sales performance, profit targets and exceptional operational standards.You'll inspire, coach and develop your team to create a performance-driven environment that consistently delivers operational excellence and an unrivalled customer experience. You'll build loyalty, grow relationships with customers, and ensure both trade and retail shoppers see Topps as their number-one destination.You're a confident communicator and a strong people leader. You've managed teams, driven commercial success and can clearly demonstrate where you've exceeded sales and profit targets.You know retail - and you know it well. You've had full P&L responsibility, consistently delivering impressive financial results while creating customer experiences that keep people coming back.What You'll Be DoingLeading, inspiring and coaching your store team, embedding a high-performance culture built on great service, strong sales behaviours and consistent operational standards.Taking full accountability for the store's commercial results - identifying opportunities, driving sales and ensuring both trade and retail targets are consistently met.Using the Topps Sales Framework to ensure the team delivers a customer-first, consultative approach that uncovers needs, offers the right recommendations and closes sales confidently.Developing your team through coaching and regular feedback, helping them excel in customer conversations, spot opportunities and deliver outstanding results.Leading by example on the shop floor, demonstrating what exceptional selling and service look like, and motivating the team through your actions.Maintaining exceptional operational standards, ensuring the store runs efficiently, safely and always presents an outstanding experience.What's In It for You?Competitive basic salarySales commission and bonusNo evening workChristmas Eve & Boxing Day offOngoing training, leadership development and real progression opportunitiesGenerous Staff DiscountAccess to our Benefits platform with a wide range of discounts from 100s of retailers.Bring your ambition, bring your leadership - and we'll give you the platform to shine.Click Apply today. The application should only take a few minutes if your CV is ready, and we'll be in touch ASAP to arrange your chat with the hiring managerDue to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over.Think you know Topps Group? Think again.There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre.Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.TPBN1_UKTJ

Branch Manager - Birmingham - Shipping & Freight - Up to £70,000 About the Company A leading freight forwarding and logistics business is seeking an experienced Branch Manager to lead its Birmingham operation. This is a strategic leadership role with full responsibility for branch performance across air, sea, road, and rail freight. The successful candidate will drive commercial growth, operational excellence, customer satisfaction, and team development while delivering strong financial results. Branch Manager - The details Salary up to £70,000 Opportunity to lead a strategically important branch Full ownership of branch performance and P&L Career progression within a dynamic, multi-modal freight forwarding business Opportunity to shape business growth and build a high-performing team Branch Manager - Requirements Significant leadership experience within freight forwarding or logistics Proven expertise managing multi-modal freight operations (air, sea, road, and rail) Strong commercial background with a track record of revenue growth and business development Experience managing branch P&L and financial performance Excellent leadership, negotiation, communication, and stakeholder management skills Strong knowledge of international freight forwarding, customs, and supply chain operations Analytical, organised, and customer-focused approach Desirable: experience within an international freight forwarder, customs compliance knowledge, operational improvement experience, and relevant logistics or management qualifications Branch Manager - Responsibilities Lead the overall performance of the Birmingham branch, driving revenue, profitability, and operational excellence Develop and implement commercial strategies to grow market share and secure new business Manage branch operations across imports, exports, customs clearance, and domestic transport Maintain high standards of customer service, compliance, and operational efficiency Take full ownership of the branch P&L, budgets, forecasting, and financial targets Lead, coach, and develop a high-performing team while supporting recruitment and succession planning Build and maintain strong relationships with customers, suppliers, and strategic partners Ensure compliance with customs, transport, health & safety, and company policies Drive continuous improvement initiatives to enhance productivity, service quality, and profitability About Us Detail2Recruitment acts as an employment agency in respect of this position. Due to the volume of applications we receive, we are unable to give feedback on unsuccessful applications. For information on how we use your personal information, please refer to detail2recruitment privacy policy

Role: Change Adoption Manager (Learning Analytics Programme) Type: Fixed Term Contract - 12 months Location: Birmingham - hybrid working Salary: £44k - £52k Sellick Partnership is currently recruiting a Change Adoption Manager for our Public Sector client based in Birmingham. Job Purpose: Change Adoption Manager The Change Adoption Lead is responsible for ensuring that strategic change initiatives across the Learner Analytics Programme are successfully adopted and deliver measurable business benefits. The role provides expert leadership on change management practices, working with senior stakeholders, project teams and the wider organisation to embed sustainable change and maximise value from investment. Responsibilities: Change Adoption Manager Lead the design and delivery of change adoption strategies across major projects Ensure business impact assessments, stakeholder plans, and adoption approaches are in place Engage with project teams from early in the development of the business case to ensure that appropriate change adoption activities are included in the scope and costs of the project. Proactively seeking out and tackling change management issues Coach and support Project Management Teams Identify and manage resistance, enabling constructive challenge and improving adoption Trouble-shooting activities on projects, analysing and implementing appropriate solutions Act as subject matter expert for change adoption processes and techniques Experience required Proven experience leading complex, technology-enabled organisational change. Strong stakeholder engagement and communication skills. Experience delivering measurable adoption and business outcomes. Change management qualifications or equivalent experienceWe encourage interested candidates to apply immediately for this great opportunity. If you require further information or wish to discuss your suitability before applying, please contact our Derby office for a confidential discussion. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website

Head of Digital Marketing & Ecommerce Salary: £60,000–£70,000 DOE Location; Birmingham, Hybrid We're looking for an experienced Head of Digital Marketing & Ecommerce to lead our digital growth strategy, optimise the online customer experience, and drive commercial performance across multiple ecommerce brands. Working closely with the Marketing Director, you'll play a key role in shaping digital strategy while leading the day-to-day delivery of marketing and ecommerce activity. You'll oversee website performance, customer acquisition, conversion optimisation, and digital trading, ensuring every channel delivers measurable results. Key Responsibilities Develop and deliver digital marketing strategies across paid, owned and organic channels. Lead ecommerce operations, ensuring websites are optimised for performance, usability and conversion. Manage website content, merchandising, promotional campaigns and product launches. Drive continuous improvement through A/B testing, CRO initiatives and customer journey optimisation. Monitor website performance, identifying opportunities to increase traffic, engagement and online sales. Analyse digital marketing and ecommerce performance, producing regular reports and actionable insights. Manage digital marketing budgets and work closely with external agencies to maximise ROI. Oversee marketing technology, reporting tools and platform integrations to improve efficiency. Lead, coach and develop the Digital Marketing and Ecommerce teams, fostering collaboration and high performance. Work cross-functionally with commercial, product and technology teams to support business objectives and deliver successful campaigns. What You'll Bring Proven experience in a senior digital marketing and ecommerce role. Strong understanding of PPC, SEO, CRO, web analytics and ecommerce best practice. A commercial mindset with the ability to use data to drive decisions. Experience managing websites, digital campaigns and agency relationships. Excellent leadership, communication and project management skills. A proactive approach with the ability to balance strategic thinking and hands-on delivery. What's on Offer £60,000–£70,000 DOE Hybrid working options (3 days a week in the office) Generous holiday allowance Employee discounts Ongoing learning and career development opportunities A collaborative, supportive culture where innovation is encouraged and success is celebrated If you're a data-driven digital leader who thrives on improving online performance and delivering commercial growth, we'd love to hear from you

National travel required (Yorkshire to the South Coast) Up to £50,000 per annum, plus company car or car allowance We are seeking a National Operations Manager to join our thriving Chequers division, overseeing cleaning operations across a portfolio of regional and national healthcare contracts. Reporting to the Head of Operations, you will act as our healthcare sector specialist, leading and motivating a team of five Managers while driving operational performance, service excellence, and the delivery of regional business objectives. As a National Operations Manager you’ll be: Responsible for operational and strategic management and delivery of all services. Supporting a team of managers, working with them on the front line to maximise client retention and growth. Analysing the business and production of operating strategies for the region. Managing client engagement, and driving innovation and mobilisation of any new business wins Looking for opportunities for continuous improvement, cost savings and account growth. As a National Operations Manager you’ll have: Proven experience managing cleaning operations across healthcare contracts, with an understanding of compliance, service standards, and operational best practice. People management experience with the ability to motivate and coach diverse teams across multiple sites to deliver the best possible outcome. The ability to use own initiative to problem solve in a fast paced, high pressure environment. Strong commercial awareness, financial management, Health and Safety awareness and IT literacy. Passionate, flexible, trustworthy, and innovative. What we offer you The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you. We are employee-owned, making you a beneficiary of our future success. 33 days leave including bank holidays. Enhanced maternity, paternity, and sick pay 24hr online GP access as well as mental health, wellness, financial and legal support Two paid volunteering days annually – from beach cleans to supporting your local community. You choose… More than 250 perks and hundreds of exclusive deals and discounts Lots of training, development & apprenticeship opportunities to grow and progress your career Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill * All year-round recognition and annual awards programme to thank our shining stars Our commitment to Diversity, Equity and Inclusion Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity. Reasonable adjustments Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help.. Please note: A basic DBS check is required for this role

Senior Recruitment Consultant - Marks Sattin Location: Birmingham (Hybrid) Join our specialist Birmingham team and place high-calibre professionals into permanent and interim roles across commercial, corporate and industry functions. You’ll own client relationships from SME to scale‑up and corporate, provide market-led hiring solutions and grow a profitable book of business within a respected brand. This role suits a commercially driven recruiter who enjoys influencing hiring decisions and delivering tangible business impact. Key responsibilities: Own full‑lifecycle recruitment: intake, targeted sourcing, assessment, interview prep, offer negotiation and onboarding. Act as trusted advisor to hiring managers, directors and HR partners, shaping hiring strategy and decisions. Drive new business: proactive outreach, client meetings and relationship building to win and retain accounts. Deliver an outstanding candidate experience while managing multiple roles to SLAs and commercial targets. Lead proactive sourcing: market mapping, headhunting, database searches, social recruiting and referrals. Provide market insight, competitor intelligence and salary benchmarking to inform client decisions. Hit and exceed individual billings and KPIs, contributing to team revenue and growth. Coach and mentor junior consultants, sharing best practice to raise team performance. Skills and experience: Proven track record placing professionals into permanent and interim roles (commerce, industry or corporate markets preferred). Strong stakeholder management and influencing skills at senior levels. Commercially motivated with consistent success in meeting/exceeding billing targets and generating new business. Confident business developer comfortable with consultative selling and presenting market insight. Organised, resilient and able to prioritise in a fast‑paced environment. Proficient with ATS/CRM systems, digital sourcing tools and MS Office. What’s in it for you: Competitive base salary with generous commission and bonus opportunities. Clear career progression and professional development across Marks Sattin and Gi Group Holdings. Structured training, sector support and mentoring from senior consultants. Hybrid working, generous holiday allowance and a comprehensive benefits package. Regular team incentives, social events and a collaborative, high‑performance culture. If you’re a motivated recruiter based in Birmingham, ready to drive results and build lasting client partnerships, we’d love to hear from you. Apply now

Energy Sales | Business Development Consultant Location: Edgbaston, Birmingham - Hybrid after initial probation period Salary: £(phone number removed)K Mon-Thurs 8-5.30pm or 8.30-6pm/Fri-8.30-3pm (early finish) My client are a specialist recruiter and are looking for ambitious, resilient and commercially minded individuals to join their friendly team as Energy Sales Consultants, with a strong focus on sales, business development and generating new client relationships. This role will be heavily focused on selling contract and permanent recruitment solutions to the energy, renewables and utilities industries. No recruitment experience required, if you can sell, build relationships, and thrive in a performance-led environment, the rest can be taught. The role As an Energy Sales Consultant, you'll be trained to become a full 360 consultant, with a strong emphasis on the sales and revenue-generating side of recruitment within the energy, renewables and utilities industries across the country. You'll work closely with experienced managers and top billers who will coach you 1:1 and support your development. You'll learn how to: Proactively win new business and develop new client relationships Identify sales opportunities within your market Conduct business development calls and meetings with decision-makers Build and manage your own client portfolio Negotiate fees, terms, and offers Deliver against revenue and billing targets Manage the full recruitment lifecycle from client acquisition to placement This is a fast-paced, target-driven role where your effort directly impacts your earnings and progression. We're particularly keen to hear from people with experience in: B2B sales (energy, utilities, telecoms, SaaS, professional services, etc.) Business development or account management Outbound / phone-based sales environments Estate agency, lettings, or property sales Any role where you've worked to KPIs, targets, or commission You'll be a strong fit if you are: Commercially driven and money-motivated Confident speaking to senior stakeholders Resilient and comfortable with rejection Competitive, proactive, and results-focused Keen to build a long-term career, not just a job We offer: Clear, structured career progression based on performance Uncapped, industry-leading commission scheme Proven success stories including board members who started as consultants Comprehensive sales and recruitment training Ongoing mentoring from experienced leaders A collaborative, high-performing culture that celebrates success Benefits Alongside a competitive base salary and uncapped commission, you'll enjoy: Additional Family First leave days Early Friday finishes Friendly, modern office environment Bring your dog to work International annual Christmas conferences (previous destinations include Malta, Dubai, Havana & Rio de Janeiro) Regular socials and team events Monthly "Spin the Wheel" rewards for exceptional performance (extra holiday, coffee treats, restaurant & experience vouchers) Life assurance policy Bike to Work Scheme If you wish to be considered for this role, please email your cv to (url removed) or call me to discuss on (phone number removed). If you have not heard from us within three weeks of submitting your application, please assume that your application has been unsuccessful on this occasion. We thank you for your interest and encourage you to apply for future opportunities

Salary: £28,000-£39,950 plus uncapped commission with no threshold! At TeacherActive, we’re looking for an ambitious, driven Recruitment Consultant to join our energetic team. Whether you’re an experienced recruiter or come from a strong sales or customer focused background, this is your opportunity to thrive in a high performing, people first business. Our Culture: We’re a passionate, high-energy team that connects talented educators with exciting opportunities. Our office is fun, fast-paced, and supportive, with a reputation as a market leader in education recruitment. Hard work is rewarded, and progression is encouraged. What Makes Us Different: Here at TeacherActive, we pride ourselves on our market leading training and development pathway. When you join us, you’ll take part in our 12-week induction and enter our Training Academy, designed to give you the confidence, skills, and knowledge you need to excel. You’ll also receive ongoing coaching from our expert Sales Coach, access to industry leading learning tools, and continuous opportunities to refine your craft. We don’t just train you, we invest in you. We've Welcomed Talent From a Variety of Backgrounds: Many of our top performing consultants joined us from backgrounds such as field sales, account management, business development, outbound sales, and door-to-door fundraising roles. If you’re confident working towards targets, enjoy building relationships, and thrive in a dynamic environment, we’d love to hear from you. The Role: Recruitment Consultant As a 360 Recruitment Consultant, you’ll manage your own desk and be responsible for: Developing new business and selling recruitment services Building relationships with schools and understanding their hiring needs Visiting clients and attending networking events Sourcing, interviewing, and placing high-quality candidates Managing your candidate pool and database Meeting agreed KPIs and targets Working with sales and compliance teams to ensure smooth onboarding What We’re Looking For If you’re driven by results and enjoy working in a buzzing, target-led role, you’ll thrive here. We value: Determination, motivation, and resilience Experience working towards KPIs and targets Customer-facing or sales experience Strong communication and relationship-building skills Excellent organisation and attention to detail Confident negotiation skills A willingness to learn and take feedback on board The Benefits: Uncapped commission with no threshold- earn from every placement from your first day! Clear career progression and promotion opportunities in a fast growing, performance driven business Salary increments earnt throughout the year as you bill! 23 days annual leave + 8 bank holidays (increasing with service - 1 day per year of service up to a maximum of 30 days (PLUS the extra days below...) An extra day off for your birthday 1 life admin day/yr to use when you need it! Reduced working hours during school holidays for a better work life balance (typically 4-6 hour shifts) Contributory Pension Scheme (5% Employee, 3% Employer) Charity day - a paid day/yr to volunteer where you choose 40 days work from home allowance per year (after passing probation) Regular company events and celebrations because success deserves recognition! Want to stand out from the crowd and fast track your application? You can! Send our Talent Acquisition team a voice note on WhatsApp on (07852) (phone number removed) with the following details: Your name What role you are applying for/ what office you are interested in working in What makes you a great fit for a career as a 360 Education Recruitment Consultant Working Hours: In term time, Monday to Friday: 1x (phone number removed)pm, 2x 7.30-5pm, 2x (phone number removed)pm Reduced hours in school holidays, (Typically between 4-6 hour shifts) Office based full time (Work from home days available after passing probation) If you need any further information about the role then please feel free to contact the Talent Acquisition team on (phone number removed). JS01

HR Apprenticeship Trainer & Skills Coach Salary: £33,000 - £42,000 (depending on experience) Location: Home-based with travel to employer sites, head office meetings and occasional overnight stays Contract: Full-time, Permanent Home-based role with flexible working Up to 34 days annual leave, including bank holidays Additional Christmas shutdown leave Fully reimbursed business travel and accommodation expenses Ongoing CPD and professional development opportunities We are seeking an experienced and passionate HR professional to join our growing team as an HR Apprenticeship Trainer & Skills Coach. In this rewarding role, you will support and guide learners working towards their Level 3 and Level 5 HR apprenticeships, helping them develop the knowledge, skills and behaviours needed to succeed in their careers. Through a blend of training delivery, coaching and assessment, you will play a key role in helping apprentices achieve their goals and successfully complete their End-Point Assessment (EPA). Working closely with learners and employers, you will provide a high-quality learning experience that drives engagement, progression and achievement. What You'll Be Doing Deliver engaging apprenticeship training through virtual and face-to-face sessions Coach and mentor learners throughout their apprenticeship journey Assess learner work and provide constructive, developmental feedback Monitor learner progress and support achievement of apprenticeship milestones Conduct regular progress reviews with learners and employers Prepare learners for Gateway and End-Point Assessment (EPA) Support learners with additional learning needs, including SEND requirements Ensure compliance with apprenticeship funding, safeguarding and quality standards Maintain accurate learner records and documentation Work collaboratively with colleagues to support learner success and continuous improvement What We're Looking For Essential Level 5 HR qualification (CIPD or equivalent) A proven track record within HR, ideally at HR Advisor, HR Manager or HR Business Partner level Experience delivering training, coaching, mentoring or professional development Experience assessing performance and providing effective feedback Assessor qualification (TAQA, CAVA, A1 or equivalent) or Teaching or training qualification (PTLLS, DTLLS, Cert Ed or equivalent) Experience working within apprenticeships, further education or work-based learning Knowledge of apprenticeship standards and EPA requirements About You You will be: Passionate about helping others learn and develop Learner-focused, supportive and approachable Highly organised and able to manage a varied caseload Comfortable working independently while collaborating with wider teams Committed to delivering high-quality learning experiences and outcomes For more information please contact Simon Atkins on (phone number removed)

Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you’re surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit Mott MacDonald’s Advisory and Programme Delivery (APD) unit delivers both project, programme & commercial management (PPCM) services and advisory solutions across the built environment, defence, energy, water, environmental, transportation, health and care sectors. We deliver tailored solutions that directly address our clients’ key challenges, combining our world-leading project expertise with unrivalled programme delivery capabilities and advisory services. APD delivers services to projects ranging in scale and complexity up to £20bn, through the technical disciplines of programme management, project management, project controls, scheduling, cost management, estimating, infrastructure finance, management consulting, digital consulting and education, health and care management. Buildings We support clients worldwide to ensure their goals and ambitions for construction projects are realised, while maximising sustainability and social value for communities. Our solutions include cost and project management services for a wide range of central government, local authority and private clients. We operate right across the building market sector, including workplace, residential, law and order, health, education, retail, sports and commercial property landscapes. Our vision is to provide added value to our clients’ businesses through high quality services delivered by a dedicated team of built environment advisory experts. Overview of the role With the continued expansion of our built environment sector, we have an exciting opportunity for Senior / Associate Project Managers to join our growing and diverse Buildings team to be based in one of our growing Health Market teams in London and Cardiff / Bristol. Driving Social Outcomes is at the heart of every project we work on and we specialise in working collaboratively with project stakeholders to maximise the potential for environmental, social and economic benefits to positively improve the communities in which we live, work and play. As a Senior/ Associate Project Manager, you will be responsible for managing multiple projects through the RIBA Stages acting as the integrator of multidiscipline teams, working on a variety of projects across a diverse Health Portfolio. Senior Project Management Services to include: Advising the client to help them define the strategic brief, including goals and objectives of the project Support the client to establish and procure the project team Define the project success factors including time, cost, quality, environmental, and social outcomes Define and agree project governance structure aligned to client and legislative requirements Produce a detail project execution plan that outlines how the project will be managed Establish reporting requirements and production of progress reports Leading and acting as an integrator of multidiscipline services at all stages of the project life cycle Establish and manage the change control process Monitoring and advising upon project performance against success indicators Implement performance management techniques, including the use of KPI’s to improve project performance Establish a communication strategy and information management plan and implement this across the project managing the interface between all parties and the client Team Leadership including managing and mentoring members of the team across multiple projects In addition to leading Senior Project Management services for our clients you will be responsible for managing our commissions internally and working with our Account Leaders to position and win new work. Additional Internal Project Management and Business Development services to include: Manage our commissions in accordance with our BMS process Oversee resourcing and commercial performance of our commissions managing risk and maximising opportunities Capturing project capability and add value evidence through Project Case studies and Client feedback Supporting account leaders to develop new opportunities for our business including cross-selling our solutions to help our clients overcome challenges Management of bids through our WIN process Driving innovation to support efficiency and quality of service delivery Within the Mott MacDonald family we are looking to attract the finest talent to be part of this journey as we mobilise for a number of key opportunities across a broad portfolio of both public and private sector programmes. Many of the programmes are long term opportunities allowing you to grow and develop your career. Candidate specification Essential: Demonstrate alignment with our Mott MacDonald PRIDE values Demonstratable relevant project management experience in the Health Sector either as a consultant or working for NHS / Health providers Demonstrable knowledge and application of pre and post contract project management and contract management methodologies Ability to work both autonomously and as part of a larger team Be a MAPM / MRICS / MCIOB or equivalent Chartered Professional and working towards ChPP / FRICS/ FCIOB or equivalent Desirable: Relationship building skills –ability to build strong relationships with clients, teams and stakeholders as well as an ability to build and maintain networks of business contacts Ability to manage and lead teams to maximise performance Willingness to mentor and coach junior members of the team to support career progression and chartership Excellent oral and written communication and organisation skills Soft skills including self-motivation; taking initiative; leadership, adaptability and flexibility; effective listening, collaboration; influence and persuasion, insightfulness Drive to innovate and implement best practice Working knowledge of delivery models and technical requirements for healthcare projects eg HTM’s and HBN’s If you meet 80% or more of what we’re looking for, please still apply. We understand not everyone will meet all the requirements, but you might have skills we didn’t know we need. UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us and we will talk to you about how we can support you. We offer some fantastic benefits including: Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Employee Ownership Our employee ownership model means no external investors, just us, creating a culture of shared success. Our employees have a stake and a voice in our business, giving them a direct connection to our success through our personal and group performance bonuses. As your career grows, so does your stake, recognising your long-term impact and contribution. Your voice matters, with the opportunity to connect directly with senior leadership through formal channels to help shape our future. For our senior roles you will have a direct pathway towards ownership from day one. Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years’ service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Make a difference within our communities through our social outcomes

Finance Manager - £60,000 to £80,000 - Fully Remote (UK-based We have an exciting opportunity to make a tangible impact in a dynamic and constantly evolving part of the business. You will provide financial leadership, insight, and oversight for one of our most significant programmes, driving sound decision-making and ensuring robust financial performance. The Opportunity As Finance Manager, you will act as a trusted business partner to the leadership team, supporting both established and new contracts. The role offers a wide variety of responsibilities, from strategic business planning to operational contract finance, all within a fast-paced and complex environment. Key Responsibilities Lead, coach, and develop finance team members. Prepare the multi-year business plan and annual budget. Deliver timely KPI reporting and variance analysis, including financial outlooks. Oversee financial management of contracts, including revenue/margin trading, cash management, currency management, and customer reporting. Safeguard the integrity of financial records, liaising with auditors as required. Provide proactive challenge and insight to support optimal business decisions. Drive improvements in financial processes and ways of working. What We're Looking For Fully qualified accountant (CIMA, ACA, or ACCA) with post-qualification experience. Proven ability to manage multiple stakeholders and competing priorities. Experience in leading and developing a finance team. Effective communicator with both finance and non-finance colleagues. Proactive in driving change and implementing best practices. Package Salary: £60,000-£80,000 depending on experience. Fully remote role - occasional travel for key meetings or events. Performance bonus scheme. Enhanced pension contribution. Generous leave and flexible working. Ongoing professional development and career progression opportunities. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Senior Sales Manager - Leisure Marine Remote - UK - with international travel £60,000 per annum Plus OTE An exciting Senior Sales Manager role available with an international lighting company who supply into the marine / yacht sector. This is a unique opportunity for the right candidate to join a growing company with a lot to offer. As the Sales Manager, you will manage existing and develop new accounts across the Australia and Asia and Europe, utilising the trusted dealer distributor network and Rep groups in delivering the highest quality products to a very demanding market. You will drive new sales and have a thorough understanding of new opportunities, representing the brand to the highest of standards. This position plays a critical role in representing the brand at the highest standard, driving market performance, and cultivating strong relationships across the marine industry. In addition, the Senior Sales Manager will actively support the Marketing team by contributing to the creation and execution of targeted campaigns, promotional content, and other initiatives aimed at increasing brand awareness and accelerating company growth. Key Responsibilities: • Lead, coach, and support the sales team to achieve and exceed individual and team sales targets., • Oversee and expand the global distributor and dealer network, identifying new partners where required., • Prepare and deliver sales budgets, forecasts, and territory plans aligned with company goals., • Work with key businesses, such as, Distributors, Dealers, Rep Groups, OEMs, Refit yards, to grow existing and develop new sales. - Working to exceed agreed sales targets., • Provide product training where necessary and manage introduction of new products and prices., • Boat Show management - overseeing the boat shows, trade shows and Distributor Shows and attending where necessary any events relevant to growth., • Travel internationally to develop customer relationships, and attend key meetings and events., • Prepare annual sales strategy, travel plan and budget and agree with Group Sales Director., • Work with the marketing department to support strategy for growth., • Report directly to the Group Sales Director with monthly sales reports; highlighting any new business opportunities, promotional ideas and issues; current sales trends and sales vs. budget figures., • Build and maintain a good relationship with customer base., • Sell products into new applications within the industry, understanding the core products and their application, assisting with technical support to distributor network and clients direct., • Share market feedback to products, trends and opportunities direct to the commercial team., • Assist with market research for new product development. Key Skills, Knowledge & Experience • The ideal candidate will have experience in Marine industry, preferably Leisure Marine., • Experience in managing sales network, including distributors and OEMs., • Determination to set and meet high standards, exceeding norms and expectations., • The ability to speak and write to be clearly understood by others, using appropriate vocabulary, grammar and style., • The ability to recognise both internal and external customers and the willingness to co-operate with them fully in order to help them achieve their objectives., • Ability to make and maintain a good impression on others., • The ability to persuade or influence other people to accept a point of view, to adopt a specific agenda or to take a course of action., • Willingness to develop and exploit a range of productive relationships both inside and outside the team., • Motivation to apply and develop one’s own professional and technical knowledge and to share this expertise with others. Pay, Benefits and working hours • A basic salary of up to £60,000 per annum, • Bonus’s / OTE, • Uk based, working from home, with some international travel, • 25 days holiday plus bank holidays, • Solid pension scheme, • Flexible working, • Growing company with lots of potential for personal development

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London or UK Remote | 💰£125,000-£155,000 (dependent on experience) + Stock Options + | ✨ ⭐Our User Research team.. Our mission is to make money work for everyone. Our research team is pivotal in helping us achieve that mission. Our research team at Monzo is currently made up of around 20 User Researchers, who spend most of their time embedded in multi-discipline teams focusing on different areas, like Wealth products, Borrowing products or Operations. We also have a small research leadership team, and a research operations lead who makes sure we're set up to do our jobs and have the space to innovate safely. The team User Research team is led by Katherine Vaughan who is Director of User Research. Our discipline lives in the Design team at Monzo, along with Product Design and Brand Design. Design is lead by our Chief Design Officer, Vuokko Aro. Find out more about how we work on the Monzo Design _. What you’ll be working on: • Managing a team of user researchers focusing on expanding into new markets, • Driving our approach to new markets by applying first-principles thinking while making use of existing knowledge and localisation tools, • Keeping stakeholders across Monzo informed about the specific needs of consumers and businesses as we expand and making sure action is taken as a result, • Increasing visibility of key research insights, • Working in partnership with the Director of Research to make sure everyone in the research team is working on the highest impact areas, and individuals have autonomy to make those decisions where possible., • Understanding your direct reports well, so you can place them where they fit, for impact, growth and happiness., • Developing sustainable ways of nurturing all talent within the Research team., • Leading forums that allow the whole research team to feed into decisions and shape the team., • Working with Research Operations and the Research Director to scale team systems and processes as we grow., • Continually raising the standard of research through timely feedback, and improved processes and rituals., • Hiring brilliant, diverse User Researchers, and ensuring a smooth onboarding process for them., • Making sure the team has an active presence in the external community and is appealing to a diverse set of researchers. Your day-to-day • Work within a critical business area to develop and deliver a product strategy, including building a deep understanding of customer needs and market opportunities, and how we’ll differentiate ourselves and grow., • Providing support for direct reports, through clear development goals, timely updates and feedback, and regular 1:1s., • Collaborate with and influence key stakeholders across the organisation, including the wider product teams, company leadership, marketing, compliance, legal, regulatory affairs and more to get alignment and support for the strategy., • Work closely with design, product, marketing data and engineering leadership in your areas to set the right conditions for the teams to do their best work and problem solve our key customer needs., • Shaping development practices, like progression frameworks, across the wider team., • Taking an active role in our Design Leadership team., • Continually educating everyone at Monzo, including senior stakeholders, on what research can and can’t be used for. You should apply if: • You have experience working as a User Researcher Manager in a high growth product or technology organisation, • You have experience expanding products into new countries, leading user research for expansion efforts, • You have experience and a deep understanding of the types of decisions and methods to take when tailoring products for local markets, • You enjoy bringing momentum to projects, unblocking progress and focusing on achieving the most exciting outcomes (not the fanciest outputs), • You care about the quality of the product that sits in our users’ hands, and the overall experience they have with Monzo, • You’ve worked collaboratively with other disciplines like Data, Product and Design, • You’re an experienced coach, mentor and leader of seasoned User Researchers, • You’re happiest when the people in your teams feel supported, are growing, and can work effectively, • You have an approachable and supportive leadership style when you’re needed, but you also empower direct reports to work autonomously, • You have experience teaching and coaching non-researchers about research, • You have demonstrable experience making decisions that promote diversity and inclusion, • You have experience making use of marketing insights, quantitative user research, product data and a range of other insights for better decision making Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰£125,000-£155,000 ➕ share options ➕ benefits ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _ The Interview Process: Our interview process involves 3 main stages: • Recruiter call (30 minutes), • Research Leadership & Ways of Working (1 hour), • Final loop: People Management (1 hour) + Influence and Impact (1 hour) Our average process takes around 2-3 weeks but we will always work around your availability. #LI-LT1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates in the UK, Spain, Germany or Sweden. What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it. In this role, you will be part of the team that designs, builds, and scales our Cloud Observability product suite, providing customers with the ability to collect, visualize, analyze, and understand metrics and logs data from hundreds of cloud provider services. This includes the dashboards, alerts, documentation, and infrastructure while working closely with other teams to ensure seamless experiences. We also strive to incorporate OSS contributions in our work by contributing to projects such as Alloy, Prometheus, OpenTelemetry, and Beyla. The Observability department provides a core building block for customers using Grafana Cloud. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. We are looking for engineers that are passionate about communicating with data and providing seamless experiences for our customers to join our growing team! Engineers at Grafana also have the opportunity to contribute to Open Source communities. About Grafana Labs There are more than 950,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include two other open-source projects, Grafana Loki (for logs) and Grafana Tempo (for traces). At Grafana Labs, our engineers have a dedicated career path and do not have to become managers to progress in their career. Senior Software Engineers at Grafana have a large amount of experience across multiple areas. They are able to estimate, plan, coordinate and deliver large tasks spanning multiple systems. They actively coach and mentor other team members in their team and are able to identify and resolve issues with technology and product processes. Key Responsibilities You will bring your passion for observability and software engineering expertise to help us take our infrastructure monitoring capabilities within Grafana Cloud to the next level. This will include working with our Kubernetes monitoring and Cloud Provider observability solutions. • Design and implement high-quality, scalable integrations for various infrastructure components, databases, and applications, • Create middleware components, SDKs, and libraries that simplify development and maintenance of observability solutions, • When necessary, represent Grafana Labs in open source forums, working groups, and events, • Work with product teams, in addition to design and docs, to develop features that align with wider product strategy and customer needs, • Support the technical direction and vision of the team, contributing to strategic discussions and future development of observability solutions, • Work with other departments including Sales, Product, and Support teams to deliver a holistic product experience, • Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running, • Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope As we are remote-first and our engineering organization is entirely remote, we provide guidance and meet regularly using video calls, so an independent attitude, good communication skills, and transparency are a must. Requirements Minimum Qualifications: • Strong 5+ years of experience with at least one programming language. We use Go, but do not require candidates with Go experience. Long term experience in any major language (Python, .NET, Java, Rust, etc) with a willingness to learn Go is acceptable., • In-depth knowledge of at least one major cloud provider, including core services, APIs, identity and access models, networking, and operational patterns, • Experience with cloud-based software development and production systems, • Experience writing clean, maintainable, robust, and performant software, • Familiarity with observability tooling (e.g. Grafana, Prometheus, Loki, OpenTelemetry), • Experience driving projects from ideation to production., • Experience with microservices architecture and distributed systems, • Excellent problem-solving and debugging skills, • Experience participating in an on-call rotation and incident management Preferred Qualifications • Experience designing and building observability backends for various systems and applications, • Experience contributing to or maintaining open source projects, with evidence of successful pull requests and community collaboration, • Understanding of metrics collection, visualization, and alerting concepts What you’ll bring to the role At Grafana Labs, we define senior roles via the scope of their business impact more than via their expertise or their specific activities. So the most important thing we are looking for in an engineer is the ability to take ownership. You will need to drive technical implementations working with the upstream community and contribute to business conversations, helping shape the long-term strategy. • You have a passion for observability and like to share your knowledge by writing documentation and blog posts., • You love to engage with customers and help them out., • You have excellent communication skills., • You have relevant open source experience, ideally in the observability domain., • You are willing to become an active member of the OpenTelemetry and Prometheus communities., • You’re curious and you enjoy learning new programming languages and frameworks, setting up examples, and figuring out how things work., • You have a good understanding of typical production environments. Ideally you have been responsible for operating production services and organizing on-call., • You actively mentor other team members, identifying areas for focus and improvement. In the UK, the Base compensation range for this role is £91,755 - £110,106. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _. #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Zone & Company Software Consulting LLC (“Zone”) is the ERP-native AI platform for financial operations, purpose-built for organizations running on Oracle NetSuite. We are redefining how finance teams operate by delivering an AI-powered system that automates, connects, and scales financial workflows directly within the ERP. As the AI operating system for finance teams in NetSuite, Zone enables more than 4,500 customers worldwide to run smarter, faster, and with greater accuracy. Our platform spans the full financial lifecycle, including Quote-to-Cash, Procure-to-Pay, Treasury, Payroll Management, and Record-to-Report, eliminating manual processes and unlocking real-time financial intelligence. By embedding intelligence directly into NetSuite, Zone helps finance teams move beyond reactive work to proactive, strategic impact. Learn more at or follow us on LinkedIn:. About the Role: The Senior Solution Consultant is a key member of the Solution Consulting team, responsible for driving the pre-sales process through technical expertise, product demonstrations, and solution design. This role focuses primarily on Accounts Payable (AP) automation, Reporting, and Treasury workflows, with the ability to scale expertise across additional product lines over time (Order to Cash). The Senior SC partners closely with Sales to understand prospect needs and delivers tailored demos that showcase Zone's product value — translating complex finance operations challenges into clear, solution-oriented narratives for finance stakeholders, including CFOs, Controllers, and FP&A leaders. This is a higher-value partnership role alongside Sales: the Senior SC helps lead and land larger, more complex deals. Success in this role requires strong cross-functional collaboration, a consultative mindset, and the ability to operate in a dynamic, fast-growing SaaS environment. Please note: This role requires approximately 30% travel, primarily to the UK/London. What You’ll Do: Strategic deal leadership • Lead end-to-end demonstrations for high-value complex deals, aligning technology strategy with business objectives, architecting solutions that anticipate risk, and influencing C-level stakeholders., • Gather technical requirements from the customer ahead of each demo, and partner closely with Account Executives throughout the sales cycle to define solution strategies aligned to prospect objectives, finance team workflows, and industry-specific needs — translating that into a fully customized Zone demonstration built around the client's specific challenges., • Coach junior SCs and Account Executives on value-based selling and competitive positioning in live deal situations, acting as a strategic partner — not just a demo resource — in landing larger, more complex deals., • Lead and contribute to discovery calls with other stakeholders like partners or NetSuite teams to surface critical operational pain points, helping shape customized demo strategy. Subject-matter expertise & enablement • Develop and maintain demo environments that reflect real-world customer use cases, keeping them current with new product releases, configurations, and messaging., • Create and maintain enablement materials — demo scripts, videos, solution briefs, and internal documentation — to support consistent messaging and sales team readiness., • Mentor and upskill junior Solution Consultants by sharing demo techniques, playbooks, and ideas on deal strategy., • Own competitive intelligence for your specialty area — tracking market trends and maintaining resources (e.g., via Klue) that keep the wider SC team sharp., • Bring hands-on fluency with AI tools into how you build and deliver demos — whether through experience with AI-powered products or as an active, fluent user of AI tools in your own workflow. We're looking for someone who brings that fluency into how we sell, not just someone who's heard of it. Cross-functional collaboration • Collaborate with Customer Success and Professional Services to ensure a unified pre-sales experience and seamless post-sale handoff., • Partner with Product and Marketing on product and feature launches, contributing field insights, competitive trends, and roadmap feedback to inform ongoing development and go-to-market strategy., • Participate in responses to RFPs, providing timely and accurate technical input alongside Sales and Product leadership., • 7+ years of experience in solution consulting, pre-sales, financial systems consulting, or related SaaS roles. Exceptional candidates with fewer years will also be considered if they bring strong finance or ERP expertise — for example, a background in public accounting, financial consulting, or hands-on ownership of AP, Treasury, or Reporting workflows as a NetSuite (or similar ERP) power-user., • Proven ability to hold your own in unscripted, high-stakes conversations with CFOs and finance leadership — able to think on your feet and translate product capability into commercial impact (ROI, payback period, risk reduction), not just process efficiency., • Familiarity with core finance and accounting workflows, particularly accounts payable, Treasury, and Reporting processes., • Expected to grow into subject-matter ownership of one specialty area beyond AP/Treasury/Reporting — Billing and Revenue Recognition or related., • Hands-on experience with ERP or financial systems such as NetSuite, SAP, Workday, Oracle, Intacct, Tipalti, Ramp, or similar., • Strong presentation, storytelling, and written communication skills, with the ability to adapt messaging for both technical and executive-level audiences., • Comfortable with on-site, in-person presentations., • Proven consultative and problem-solving mindset, with a track record of building trust and credibility with stakeholders, including a track record of mentoring or upskilling colleagues., • Ability to thrive in a high-growth, fully remote, global SaaS environment, with strong self-motivation and collaboration skills, and the flexibility to travel across the UK & EMEA for client meetings, workshops, and industry events. Benefits At Zone, we provide the platform; you provide the grit. We operate as a high-velocity, fully remote, global team where autonomy isn't just a perk, it’s the standard. We’re looking for self-driven professionals eager to navigate the complexities of a unique SaaS environment and take full command of their professional evolution. We ditch micro-management for high-trust flexibility, ensuring you have the space to innovate and scale. Our benefits are built to fuel this lifestyle, supporting your life beyond the screen so you can focus on making a global impact. Explore our offerings at _ Join Our Global Mission Zone & Co is an Equal Opportunity Employer committed to building a diverse, equitable, and inclusive workplace. We thrive on unique perspectives and strongly encourage candidates of all backgrounds to apply. Here, your identity is valued, and your talent is the only limit to your growth. All qualified applicants will receive consideration regardless of race, color, religion, sex, orientation, age, disability, or any other protected factor. Employment Terms United States Employment with Zone is “At-Will”, meaning either party may terminate the relationship at any time, with or without cause or notice, in accordance with applicable law. This job description does not constitute an employment contract or guarantee of continued employment. Duties and responsibilities may evolve as the company grows and may change at any time with or without notice. Non-US Jurisdictions This position is offered as a Fixed-Term or Permanent Contract based on your country of residence. Employment is subject to a written contract which outlines specific notice periods, probationary terms, and statutory entitlements. and . #LI-Remote

VP, Customer iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive business growth. This executive role requires a strategic leader with deep expertise in customer relationship management, biometric authentication, and identity verification technologies. This is a highly strategic, hands-on leadership role that requires a unique blend of technical depth, commercial acumen, and people leadership. The VP will coach and develop the Heads of each function, ensuring alignment between customer needs and company objectives. They should be driving their teams to deliver world-class customer outcomes, scalable operational excellence and supporting revenue growth. The VP of Customer will lead and grow three critical customer-facing functions at iProov: • Customer Success – Driving onboarding/adoption, satisfaction, retention, and expansion., • Customer Value Enablement (Solution Architecture) – Acting as the technical bridge between iProov solutions and customer outcomes., • PreSales Solution Consultancy – Partnering with Sales to position our technology and deliver compelling, value-led proposals., • Define and execute the end-to-end customer lifecycle strategy across pre-sales, onboarding, adoption, value realisation, and renewal., • Lead, inspire, and develop high-performing leaders across Customer Success, Customer Value Enablement, and PreSales., • Build scalable processes, metrics, and playbooks that align with iProov’s growth ambitions and global expansion., • Serve as the executive voice of the customer, influencing commercial strategy and product roadmap decisions., • Champion a customer value-first mindset, ensuring measurable ROI for customers., • Oversee the technical design and solutioning process, ensuring architectural integrity and scalability., • Drive best-in-class onboarding, enablement, and adoption programs to maximise time-to-value and retention., • Partner closely with Sales to deliver pre-sales excellence, competitive differentiation, and accelerated deal velocity., • Own key metrics including Net Revenue Retention (NRR), expansion revenue, and churn mitigation., • Identify early warning signals in accounts and proactively address risks to health, satisfaction, and revenue., • Act as a bridge between customers, Product, Engineering, and Marketing to ensure our solutions address market needs and competitive pressures., • Represent the voice of the customer in executive forums and during strategic planning cycles., • Ensure our service delivery model scales efficiently as we grow across new markets and regions., • Extensive technical and commercial background with hands-on experience in sales engineering, solution architecture, or presales consulting, ideally within enterprise SaaS, cybersecurity, biometric authentication, or identity verification., • Proven track record of driving customer satisfaction, retention, and expansion in a technology-led environment, with measurable impact on NRR and growth metrics., • Strong grasp of architectural patterns, APIs, SDKs, integrations, and security principles, with the ability to guide customers through technical decision-making and coach teams to deliver high-quality solutions., • Demonstrated ability to lead technical solutioning efforts — from discovery and requirements gathering through solution design, technical validation, and executive presentation — while translating complex concepts into clear business outcomes for C-level stakeholders., • Experience in building, scaling, and maturing PreSales, Customer Success, and Solution Architecture functions, creating operational playbooks and processes that improve deal velocity, win rates, and time-to-value., • Exceptional leadership and people development skills, with a proven ability to coach and grow Heads of PreSales and Customer Value Enablement into high-performing, empowered leaders., • Strategic thinker who can align customer needs with business objectives, influencing roadmap and go-to-market strategy., • Data-driven mindset with experience using CRM tools (Salesforce preferred), customer success platforms, and health analytics to track performance and identify risks and opportunities., • Executive presence with excellent communication and interpersonal skills, capable of influencing stakeholders across Sales, Product, Engineering, and C-Suite., • Thrives in a fast-paced, scale-up environment, balancing strategic oversight with rolling up your sleeves to unblock complex opportunities or escalations., • Customer-obsessed and passionate about delivering exceptional experiences, always looking for innovative ways to add value, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Course Developer & Skills Coach – Corporate Responsibility & Sustainability Practitioner (Level 4 Apprenticeship) Full Time | Remote (UK – must live within a reasonable commute of London for occasional in-person days) Salary: £33,000–£37,500 per annum (depending on experience and qualifications) Start Date: April 2026 Closing Date: Sunday 8th March 2026 Are you passionate about sustainability, ethical practice, and responsible business? Do you thrive when designing meaningful learning experiences and supporting professionals to create positive environmental and social impact? At KnowledgeBrief, we’ve been a leading force in management training and professional development for over 20 years. As we expand our apprenticeship provision, we’re recruiting a Course Developer & Skills Coach to shape and deliver our Corporate Responsibility & Sustainability Practitioner (ST0749) programme. This is a unique opportunity to combine curriculum design, digital learning innovation, and one‑to‑one coaching to help learners become confident, capable CR&S practitioners. Learn more at _ Why Work With Us? Our learner‑first approach is supported by our innovative KBPro platform and a culture that values authenticity, growth, and collaboration. You’ll also benefit from: • Dedicated monthly CPD time for your own development, • 5.6 weeks’ annual leave, plus bank holidays and two paid weeks off over Christmas/New Year, • Two weeks’ paid short‑term sick leave, • Access to Health Assured employee wellbeing support and rewards, • Opportunities to contribute to exciting cross‑team growth initiatives Remote working is standard, with occasional in‑person meetings in London. Course Developer & Skills Coach - Key Responsibilities Design an engaging, future‑focused sustainability curriculum • Lead the creation of the Corporate Responsibility & Sustainability Practitioner (ST0749) apprenticeship curriculum, • Develop clear, accessible learning content that brings ESG, ethical governance, sustainability strategy, and stakeholder engagement to life, • Work with our Curriculum Innovation Manager and Digital Team to build high‑quality digital learning assets, case studies, and scenario‑based activities, • Ensure all materials reflect current legislation, industry standards, and emerging sustainability trends Deliver high‑quality teaching and group learning • Facilitate online workshops and webinars that help learners apply sustainability concepts to real organisational challenges, • Create inclusive, psychologically safe learning environments that encourage reflection, systems thinking, and critical analysis, • Adapt delivery to suit learners from a wide range of industries and levels of experience Coach and support learners throughout their apprenticeship • Provide personalised one‑to‑one coaching that builds confidence, motivation, and professional identity as CR&S practitioners, • Develop individual learning plans that integrate on‑the‑job and off‑the‑job learning, • Conduct monthly coaching sessions and regular tripartite reviews with learners and line managers, • Support learners to prepare for end‑point assessment through structured practice and targeted feedback Monitor progress and ensure a high‑quality learner experience • Track learner progress using internal systems, taking timely action to keep learners on track, • Maintain accurate, same‑day records and ensure learners meet off‑the‑job requirements, • Identify learners at risk of falling behind and implement tailored re‑engagement strategies Collaborate and contribute to continuous improvement • Work closely with Curriculum, Digital, and Operations colleagues to deliver a seamless learner journey, • Participate in standardisation meetings and share insights to strengthen curriculum and coaching practice, • Engage in ongoing professional development across sustainability, ESG, coaching, and digital learning Course Developer & Skills Coach - Experience & Qualifications Essential • Occupational competence in Corporate Responsibility, Sustainability, ESG, or Responsible Business practice, • Qualified to the level of delivery (or able to demonstrate equivalent professional expertise), • Experience designing curriculum, training materials, or learning content, • Experience coaching or mentoring professionals, ideally including senior stakeholders, • Strong theoretical and practical understanding of:, • ESG frameworks, • Sustainability strategy, • Ethical governance, • Stakeholder engagement, • Behaviour change, • Environmental and social impact, • Excellent communication, facilitation, and relationship‑building skills, • Minimum GCSE A*–C (or equivalent) in English and Mathematics Desirable, but not essential • Teaching qualification (AET, DET, PGCE) or professional body membership, • Experience delivering apprenticeship standards or professional development programmes, • Qualifications in teaching, learning, assessment, or internal verification, • Experience working with digital learning tools or virtual learning environments If this role excites you and aligns with your professional goals, we’d love to hear from you. Please apply with your CV and we will be in touch. I look forward to hearing from you. Nathan People Partner KnowledgeBrief KnowledgeBrief is an Equal Opportunities employer. All qualified applicants will be considered.

Are you a Senior Software Engineer with experience in C# or java? Are you looking for an opportunity to be a technology disruptor / change maker in your role? Do you want a remote-first role at a company that lets you be in control of your own time? We've been exclusively retained by our client, a well loved household name, known for the award winning delivery in the B2C space, to help them with their search for a Senior Software Engineer. You will be working on their core technology, which links the every day user experience to back end B2B suppliers. This is mission critical software for this business. At the crux of the successful applicant is a Senior Software Engineer who sees a programming language as a tool to address a challenge, rather than being hung up on the tooling itself. You'll have the ability to work with your peers to choose the best tool for the job, so if it's better to run with Go or Rust over what's in place already, with the buy-in of the tech leadership you'll have their full support to implement. Essential skills for the role:- • Minimum 6 years' experience working as a senior software engineer with C#. We'd also be interesting in speaking with java engineers who would be comfortable making the switch to C#., • Minimum 6 years' experience working with cloud technology, ideally AWS, though other cloud techs are also of interest, • Comfortable developing APIs / RESTful, • Full ownership of your code, we're looking for this across the SDLC from TDD, through to CI/CD pipeline implementation and monitoring, • The ability to build systems that scale! This client is anticipating 3x growth, the platform already supports billions of transactions a day. We're also looking for emerging leadership qualities, as evidenced in your ability to coach and mentor those around you. Benefits This is a hybrid role which will require your in-office attendance 2-3 days a month. The client is open to applicants living anywhere in the UK, but not overseas. You'll also get: • 25 days holiday plus your birthday off, • Generous company discounts (we can't tell you what these are in an ad, but they're a crowd-pleasing perk, to say the least), • Flexible working hours (with core team hours of 10am - 4pm), • Enhanced maternity, paternity, shared parental leave and adoption pay, plus other family friendly support, • Employee Assistance Programme and free access to counselling, • Health Plan, • Company Sick Pay scheme, • Regular wellbeing events, • Gym discount, • Share Incentive Plan (SIP), • Death in Service cover, • Onsite subsidised coffee shop and onsite bar, • Cycle to Work scheme, • And more! If you are into developing resilient, high volume trading systems, that integrate seamlessly into RESTful endpoints with an underlying design built to scale we'd love to hear from you. Interested candidates are encouraged to apply. Promising applicants can be assured of a response within 24 hours, to include full details of the role and the excellent benefits package on offer. TheDifferenceEngine is a recruitment agency working exclusively in support of our client.

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Start here. Grow here. Are you ready to join a team of talented Ecologist’s and shape the future of the environment? Join our dynamic Nature team as Technical Director in our UK and Ireland offices, including Manchester, Leeds, Basingstoke, Newcastle, Glasgow, Birmingham, Cambridge, Nottingham, Bristol and Liverpool offices (other locations across the UK may be considered). We operate a hybrid working model so you can be in the office or work from home to suit you and the requirements of the job. Our Nature team are working on a mix of large infrastructure projects in the energy, water, renewables, defence and transport sectors, alongside managing smaller local projects. The vast majority of our projects are based in the UK and Ireland. We are looking for a technical leader, someone that can help us shape and drive the ecology team within UK&I. We will call upon your in-depth expertise on ecological assessments and project management to ensure that projects are delivered on time, to budget, and to the high standard expected by AECOM, our clients, and the ecology profession. You will be a member of the wider ecology leadership team in UK&I and will have a say in shaping the direction and future of our team and our work. You will be client facing as well as a coach and mentor to our team. Your work will be a balance between work winning, project management, and delivery. In this role, depending on your interests and skillset, you will have opportunities to support on a variety of areas such as: using innovative survey techniques for species and habitats surveys, data capture and reporting; work winning; management of projects, Habitats Regulations Assessments; and leadership and coaching opportunities. Our supportive environment offers both internal and external training opportunities within a nurturing mentoring and coaching framework. Here’s what you’ll do: • Lead the planning and delivery of ecological inputs for both internal and external clients;, • Produce and technically review a range of ecological assessments including Preliminary Ecological Appraisal; Protected Species Baseline Reports; Ecological Impact Assessments; Habitats Regulations Assessment; and Biodiversity Net Gain calculations;, • Provide technical leadership to support the delivery of proportionate and pragmatic solutions;, • Project manage the ecology input into large schemes;, • Lead consultation and engagement with clients and key project stakeholders including planning authorities, statutory bodies and the public;, • Play a key role in the continued development of our technical capabilities and encourage the embedding of innovation/research;, • Lead the production of bids and tenders for ecological services;, • Mentor and support both junior staff and peers. If you're passionate about innovation and turning bold ideas into reality, AECOM welcomes you. Join our team, where we don't just construct infrastructure but also uplift communities and enhance lives. Why not give our AECOM page on LinkedIn a follow to stay updated on the impactful projects we're working on and see firsthand the difference we're making in the industry! Come grow with us. Become part of our dynamic Nature business, which boasts around 150 professional experts including national and global leaders located across the UK&I, from species licence holders to experts in impact assessment, habitat creation, ecosystem restoration, enhancement, and management. At AECOM, you’ll thrive in an inclusive and forward-thinking environment where your contributions are valued. And let's not forget about the perks at AECOM. You'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days. Here’s what we’re looking for: • Degree (or equivalent) in ecology or an associated subject;, • Membership of an appropriate professional institution and working towards or obtained Chartered Ecologist or Chartered Environmentalist status;, • Excellent knowledge of relevant biodiversity legislation and policy, and reporting skills;, • Experience of leading and managing biodiversity assessments (major planning applications and DCO submissions) as demonstrated by suitable professional experience;, • Experience in managing projects, project budgets and leading stakeholder discussions, and bidding/tendering, • Experience of reviewing/verifying technical work and supporting wider team members. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at _. At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn (Melissa Moody). About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

Job Title: Account Manager Salary: £38,000 - £48,000 OTE £25,000 - £35,000 Basic plus c.£13K Commission Location: Hertford (Remote) Term: Permanent, Full Time A new role added for Account Manager to this growing tech company. Are you a diligent account manager who loves to train and coach clients to success? This is a fantastic opportunity for a role in tech specialising in the beauty industry, at a growing company with a fantastic culture. You will support existing customers to understand and use their tech to fullest. Be empathetic, adaptable to different client needs and communication styles. You will be driven to maximise customer engagement with the product, thus positively impacting revenue results to the business. The role of Account Manager: • Relationships: salon owners are people people! The role involves building relationships with customers so they come to trust you and see you as a business and industry expert., • Training and retention: A key part of the role is helping customers get maximum value from the platform through training and onboarding, • Existing Features & Usage: They need to ensure their clients don’t suffer in silence. They need to understand what they are trying to achieve and why in order to help., • New Features: they have an exciting roadmap of new features. It is vital that their customers are confident in using these new features so a major part of the role will be increasing awareness of new launches and providing education and training sessions as necessary., • Payment Sales: upsell POS payments to existing customers to maximise revenue opportunity and lock in with their innovative payment and tipping solution., • Churn management: by building up relationships and using live data, you will proactively identify any accounts that are at risk of leaving., • Product expert: your accounts will see you as the product expert. You will need to understand every feature and every benefit they bring to answer questions and to make compelling arguments to encourage feature adoption. You will need to build case studies from other customers to use as reference points and be able to clearly and concisely explain business and consumer benefits., • Salon expert: your accounts will also see you as the industry expert. “What are other salons doing?” “How do they deal with no-shows?”. You will need to understand market and consumer trends to be able to advise salons on their business and how to use the product to grow., • Voice of the customer: alongside the Customer Support team you will represent the Customer in all product and feature development discussions. They rely on you to know what to improve, what to build and what not to build. Your understanding of what their customers want and why they want it is key, • Teamwork: alongside the Customer Support team, you are an integral part of our client's customer-first mindset. It is vital that you collaborate to feedback insights into Management and Product to help them improve and grow. Skills & Experience Required for the Account Manager:, • Sales experience., • Account Management: you have experience managing customers either in-person or over the phone. You can quickly build rapport and trust., • Education & training: you have experience in delivering training sessions and are comfortable in your ability to walk people through products and how to use them., • Industry: experience in the hair and beauty industry is preferable although not mandatory. Love for this industry is a major advantage., • Love products: you will need to get to know their product and be confident in selling its benefits. They will help you with training!, • Get analytical. They have data that will help you analyse opportunities and risks, you will need to use this to excel., • They are a team and they're there to help each other. They are never scared to ask the questions. You will be trained and have a great team around you to learn from. Skills, • Gift of the gab: changing mindsets requires an articulate speaker who can think on their feet to handle objections and open up opportunities. It’s a people's industry and salons love to chat., • Customer-focus: they need you to go the extra mile., • Outbound Confidence: comfortable talking! This is an outbound role where 80% of your time will be on calls chatting with salons., • Resilience: can you deal with customers saying “No, not for me”? Transforming an industry doesn’t happen easily but when it does it’s immensely rewarding., • Hustle. They work to get things done., • Fun: No grey suits here! They are an energetic, dynamic team and it’s a fun, creative industry so they want you to enjoy the adventure and have a good time. The Salary for the Account Manager Role, • £38,000 - £48,000 OTE - £25-£35,000 base salary + £13K Commission, • 25 days + bank holidays annual leave + 1 extra day on your birthday, • Company pension, • Bring your dog to work ??, • Progression. The opportunity to move into sales and education teams., • Remote role or the company has a working space in central London if you'd prefer to work together for up to 2 days a week otherwise you are home based with flexible working policy, • Free breakfast at the office, • Pizza and beers on a Thursday! Apply online today! This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.

Position Summary The Principal Customer Success Manager (CSM) plays a mission-critical role in empowering Seeq’s most strategic customers to transform how they work and realize the full value of their investment in Seeq. Our focus within Customer Success is to retain and grow, delight, and deliver measurable value across the customer lifecycle. Seeq is in scale-up mode with rapid growth. The ideal candidate has experience building customer success motions in fast-growing environments and working with advanced analytics or industrial intelligence platforms sold and implemented in manufacturing. Seeq sells into O&G, Chemicals, Pharma, Power, MMM, and other process manufacturing industries, partnering with customer personas such as manufacturing leaders (COO, CMO), IT/OT leaders (CDO, CIO, CTO), and manufacturing SMEs (process engineers, production managers, digital transformation leaders) Strategic Customer Leadership • Own a portfolio of Seeq’s largest, most complex, and highest-potential customers, typically spanning multiple geographies, sites, and business units, with multi-million dollar ARR responsibility., • Develop, socialize, and execute strategic success plans that align Seeq’s capabilities to customers’ enterprise-level initiatives (e.g., digital transformation, operational excellence, sustainability), including clear value hypotheses, milestones, and executive-level success metrics., • Lead quarterly and executive business reviews (EBRs/QBRs) that highlight measurable outcomes, tell the value story, surface risks/opportunities, and reset priorities to continue driving value and expansion., • Serve as the primary executive-facing point of contact and trusted advisor, shaping long-term collaboration and ensuring alignment between Seeq’s roadmap and the customer’s strategic direction. Adoption, Value Realization, and Expansion • Drive deep and broad adoption across the customer’s organization by orchestrating programs such as structured onboarding, advanced enablement, communities of practice, user forums, and champion networks, in partnership with Training and Services., • Identify, prioritize, and quantify high-impact use cases; ensure successful deployment, measurement of outcomes, and storytelling of value that leads to advocacy and reference ability., • Own the renewal and commercial strategy for your portfolio, including early and proactive risk identification, mitigation plans, and expansion strategies (upsell, cross-sell, and land-and-expand to new sites, business units, or partner companies)., • Collaborate closely with the account team (Sales, Services, Partners) to build and execute comprehensive account plans, including whitespace analysis, multi-year expansion roadmaps, and executive sponsorship alignment. Customer Advocacy, Escalations, and Internal Leadership • Act as the senior escalation point for high-risk and high-visibility situations, driving coordinated response plans, communicating effectively with executives, and ensuring we emerge stronger in the relationship., • Translate customer feedback and emerging needs into prioritized requirements and feature enhancement recommendations for Product and Engineering, with clear business justification and expected impact., • Champion the “voice of the customer” within Seeq by contributing to roadmap discussions, beta programs, advisory boards, and strategic initiatives focused on the manufacturing and industrial analytics domain., • Mentor and coach other CSMs and cross-functional teammates, sharing best practices in strategic account management, value realization, executive communication, and risk management. Operational Excellence and Data-Driven Management • Use customer health indicators, product usage data, and leading/lagging metrics to continuously assess account performance, identify patterns, and adjust strategy and engagement models as needed., • Systematically document account strategies, risks, and opportunities in our internal systems to ensure transparency, continuity, and alignment across teams., • Contribute to the design and continuous improvement of Customer Success processes, playbooks, and tooling to increase scalability and consistency across the organization., • 8+ years in customer-facing roles for B2B SaaS or industrial intelligence platforms serving multinational or industrial/manufacturing organizations, with a strong track record managing complex enterprise accounts; prior Senior/Strategic CSM or equivalent experience strongly preferred., • Deep experience in process manufacturing industries (O&G, Chemicals, Pharma, Power, MMM) and industrial/manufacturing environments, including time-series/advanced analytics and close collaboration with IT/OT stakeholders., • Proven success owning a multi-million-dollar enterprise SaaS book of business with high renewal rates and consistent expansion across sites, business units, and/or regions., • Significant experience presenting to and influencing Senior Director+, VP, and C-level executives in global industrial organizations, including executive storytelling around value realization and transformation journeys., • Highly data-driven, with demonstrated ability to interpret customer health signals, usage patterns, and business metrics to inform strategy, prioritize actions, and communicate impact., • Adept at translating corporate objectives (e.g., annual reports, strategic plans) into concrete account strategies and success plans, and at gaining alignment from diverse stakeholders around those plans., • Demonstrated experience collaborating with Sales, Services, Product, Training, and Support to build and execute joint account plans that lead to advocacy, expansion, and long-term partnerships., • Strong facilitation, communication, and storytelling skills; able to simplify complex technical and analytical concepts for non-technical stakeholders while maintaining credibility with expert users., • Comfortable operating with high autonomy in ambiguous, fast-changing environments, setting direction for your portfolio and influencing internal priorities without formal authority., • Willingness to travel as needed to support strategic customer relationships and key account milestones., • Bi-lingual or multi lingual strongly preferred: English, French, Spanish. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers’ expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq • Competitive salary plus bonus incentives, • $172,000 USD base salary plus variable, • Approximately £127,000 or €146,000, • Benefits:, • 12-week paid Seeq family leave, • Unlimited PTO, • Internet and mobile phone reimbursements, • Medical benefits, • Group term life insurance, • Short-term and long-term disability insurance pre-tax benefits, • Voluntary vision and dental (ortho), • Vacation bonus program, • Employee Assistance Program, • Generous home office allowance, • The best co-workers (we've analyzed the data, so we know it's true.), • Pet-friendly workspace (your dog will be so happy to have you home), • You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas