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Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

Are you looking to join a progressive and dynamic local government organisation in Central Bristol? If so, this opportunity might be perfect for you! The organisation is looking for a permanent Finance Manager for Children and Education team. The Children and Education Directorate supports all children's services in Bristol, from children in care, asylum seekers and fostering in Social Care, to schools, special education needs, adult education, admissions and transport within Education Services. Focused around support to the Education and Inclusion teams, with a clear element supporting on Home to School Transport and Dedicated Schools Grant. This role only has 1 day a month in the office as a requirement. Key Responsibilities: • All school funding matters, the monitoring and compliance of as well as support, advice and training., • Preparing statutory returns and government claims, such as the Section 251 and Dedication Schools Grant Assurance statements., • Providing finance support to large scale projects such as the Safety Valve Programme, Our Families Transformation and assessing financial implications of new HR and policy initiatives., • Monitoring over £620m of revenue funding and an associated capital programme., • Working with services and stakeholders to support the aims of the organisation. Personal Requirements: • Experience monitoring budgets, assisting in the production of forecasts and leading reporting., • Experience business partnering, working more senior staff, budget managers and those with limited financial understanding. To also include experience of working with complex financial models., • Experience in project management, ideally both in terms of leading financial projects but also scrutinising project management documents to test delivery., • Experience driving through savings through business transformation and restructures. Working Hours: 8:00 am - 5:00 pm, Monday to Friday Salary: £57,884.00 per annum (dependent on experience)

Previous experience working in Adult Social Care. Sellick Partnership is looking for an Adult Social Care Lawyer to join a respected local authority team on a remote working basis. Key Responsibilities of an Adult Social Care Lawyer include:.

Day Webster are currently recruiting for an experienced Band 8a Social Worker - Adult Social Care. If you would like to find out more about this opportunity contact me at (url removed) What you need – Role requirements Adults experience Valid Driver’s licence Degree or Diploma in

The successful Adult Social Care Lawyer will be joining a friendly and welcoming team to work alongside other long-term Adult Social Care locums who have provided really positive feedback about working there!. Adult Social Care Lawyer / Legal Officer. Sellick Partnership are delighted to be working

A respected legal recruitment agency is seeking an Adult Social Care Solicitor to join a public sector organization in the West Midlands. This locum position spans an initial 3-6 months and involves managing a varied caseload, including court of protection applications and providing general legal ad

Seeking an Adult Social Care Lawyer for Halton Borough Council in Widnes to provide legal advice and representation in adult social care matters, including Court of Protection and safeguarding.

Key Responsibilities of an Adult Social Care Lawyer:. Required Skills and Experience of an Adult Social Care Lawyer:. Applicants must be qualified Solicitors, Barristers or FCILEX with 3+ years' PQE and strong technical expertise in adult social care law.

The Housing Advocate will improve housing environments and standards in social care services, assessing properties, and liaising with landlords.

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