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La persona seleccionada se encargará de garantizar la limpieza e higiene del menaje, utensilios y zonas de trabajo, asegurando el correcto funcionamiento del servicio de cocina y el cumplimiento de los protocolos de seguridad alimentaria.Funciones ?Limpieza de vajilla, cubertería, bandejas, utensi

Asistir a los huéspedes con respecto al manejo del equipaje de los huéspedes que llegan y se van del hotel, asegurar la seguridad y protección de dicho equipaje mientras esté en las instalaciones del hotel.Garantizar que los mensajes y el correo de los huéspedes sean entregados de acuerdo con l

Hotel Mandarin Oriental Barcelona.Mandarin Oriental, Barcelona is looking for a.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.M

Mosso d'equipatge (botones) 5*.Seràs la primera benvinguda dels clients a l'hotel, oferint una atenció propera, professional i personalitzada.Donaràs suport a l'equip de Recepció perquè l'experiència dels hostes sigui excel·lent des de la seva arribada fins a la seva sortida.Les teves funcion

H10 Hotels precisa incorporar precisa incorporar a una persona para la posición de Botones para trabajar en nuestro en el hotel H10 Urquinaona Plaza, en Barcelona.Las funciones a desarrollar serán: * Participar con alguna autonomía y responsabilidad en las tareas de recepción/conserjería ayu

Experiencia previa en un entorno orientado al cliente a un nivel superior, con gran preferencia por la experiencia en el sector de la hostelería y el conocimiento de los procedimientos hoteleros. A wide range of training and development programmes through Minor Hotels University, supporting interna

Desde Gi Group, buscamos un/a Técnico/a de Customer Service & Logística para formar parte de una reconocida empresa multinacional del sector alimentación y gran consumo, ubicada en Sant Cugat del Vallès. Si desea saber un poco más sobre esta oportunidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto. ¿Qué ofrecemos? • Integración en un grupo multinacional líder en su sector., • Contratación directamente por empresa., • Jornada completa de L a V de 09:00 a 18:00 h, con viernes intensivos rotativos., • Interesantes beneficios de empresa. ¿Cuáles serán tus funciones? • Gestión y registro de pedidos., • Seguimiento de pedidos., • Control de stocks., • Gestión documental., • Gestión de transporte., • Contacto con otros departamentos como Ventas, Reaprovisionamiento o Logística. ¿Cuáles son los requisitos? • Formación académica de Grado Superior en Administración o similar., • Experiencia trabajando en entornos nacionales en posiciones Customer Service., • Buen nivel de inglés (similar a B2 o superior)., • Buenos conocimientos ofimáticos (especialmente Excel)., • Capacidad de trabajo en equipo, organización y orientación a cliente. ¡Si te ilusiona esta oferta de empleo y cumples los requisitos, no lo pienses más e inscríbete! En cumplimiento de la Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales, le informamos de que sus datos personales forman parte de un fichero propiedad de Gi Group Spain ETT S.L.U. y son tratados con la única finalidad de mantener la relación adquirida con usted. xcskxlj Puede ejercitar sus derechos de acceso, rectificación, cancelación y oposición dirigiéndose por escrito a Paseo de la Castellana, 89, 5º Planta, 28046, Madrid.

Customer Service - Export con inglés.Experiencia, cualificaciones y habilidades interpersonales, ¿tiene todo lo necesario para triunfar en esta oportunidad? Descúbralo a continuación.CUÁLES SERÁN TUS RESPONSABILIDADES?.Como parte del equipo de Export Customer Service, tu misión será garantiz

BAA Training in Barcelona, Spain is seeking a Junior Office Manager to ensure smooth office operations and greet visitors in a warm, professional manner.You will support a multicultural aviation environment and engage with clients worldwide.The role involves coordinating office activities, handling

Alliance Automotive Group (AAG) es uno de los principales distribuidores de piezas para turismos y vehículos comerciales en el mercado de recambios de automoción independiente en Europa.Opera en el Reino Unido, Irlanda, Francia, Alemania, Polonia, España, Portugal, Bélgica y los Países Bajos.No

La empresa:En VIBIA trabajamos para mejorar la vida de las personas, ayudándoles a crear y disfrutar de mejores espacios donde vivir o trabajar: "Better spaces, better lives".Aspiramos a liderar la nueva iluminación, que va más allá de la luz.Una iluminación que tiene como objetivo crear espaci

Requerimos español y portugués a nivel alto, informática básica (Windows, MS Office e Internet) y habilidades para escuchar y entender las necesidades de los clientes, resolver llamadas y escalar cuando sea necesario. Concentrix, líder mundial en tecnología y servicios, busca un/a Agente de At

Responsable Regional de Call Center. Serás responsable de la gestión integral de la operación de Call Center, liderando un equipo inicial de 15 personas con un plan de crecimiento progresivo con potencial de gestión nacional. Experiencia previa gestionando equipos en Contact Center o Customer Se

As a Google Ads Onboarding Account Manager, you’ll play a key role in guiding new clients through their first steps on the platform — helping them create strong, results-oriented PPC campaigns that generate measurable success. Role Overview: As an Ads Onboarding Account Manager,you’ll act as a

Por favor, verifique que tiene el nivel de experiencia y las cualificaciones adecuadas leyendo la descripción completa de esta oportunidad a continuación.Dogfy Diet es más que una empresa, es un movimiento que nace en 2019 dedicado a transformar la manera en la que cuidamos a nuestros fieles comp

Are you passionate about helping others and creating memorable experiences? Do you thrive in dynamic, growing environments? If so, we have an exciting opportunity for you!Si está considerando enviar una solicitud, asegúrese de pulsar el botón de solicitar de abajo después de leer la descripción

A leading healthcare company in Barcelona seeks a Customer Service professional to manage the entire order cycle, ensuring exceptional administrative support.The role requires proficiency in Norwegian and/or Swedish, with a strong focus on customer satisfaction.Candidates should have a Bachelor's de

Ecosystem Insight: Comprehensive familiarity with Denmark's current digital advertising scene to smoothly position Google Ads as the premier marketing solution. Do you have a natural gift for building client relationships and a genuine passion for paid search advertising? We are actively seeking a r

Si tienes experiencia en atención al cliente o ventas, ¡esta es tu oportunidad! Estamos buscando un perfil Teleoperador/a Renovación de clientes para Call Center.

If you are an empathic person, a good listener, who has a problem-solving mindset and a team player, we have the right job for you! In this role, you will serve as a customer support advisor for Booking, focusing on understanding and meeting the needs of our diverse clientele.Your primary function w

Regional Account Manager - Catalunya Location: Barcelona Fortinet is a cybersecurity pioneer with over two decades of excellence.

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry.We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automo

Aumente sus posibilidades de llegar a la fase de entrevista leyendo la descripción completa del puesto y enviando su solicitud sin demora.To coordinate Customer Service activities while ensuring effective back-office and front-office support as required, meeting deadlines and maintaining communicat

ph3About ExoClick /h3 pExoClick is an innovative and global ad company serving 20 billion daily geo‑targeted ads to web and mobile advertisers publishers. We are part of EXOGROUP, a set of companies made up of over 200 talents, offering a wide range of services within the digital business landscape with headquarters in Barcelona and offices in Dublin, Porto and Valencia. /p pWe are revolutionizing the online ad‑serving industry for advertisers, publishers, and networks alike and are seeking to recruit a Publishing Account Manager (OpenWeb) for our Barcelona office. /p h3Role /h3 pThis position encompasses both Sales and Account Management responsibilities. You will be responsible for developing and managing effective relationships with a portfolio of 25–40 global publishers (webmasters) that are important to our business due to either their geographical, strategic, or revenue importance. /p pYour performance will be evaluated on periodic revenue goals and KPIs. You will be expected to utilise all the internal tools and resources at your disposal to reach these goals and develop first‑class customer loyalty in order to grow the revenue generated by your assigned portfolio of clients. /p pYou will report numbers and portfolio status to the Head of Publishing and the OpenWeb Team Manager. /p h3Profile /h3 ul li2+ years of experience in online sales/digital marketing. /li liUnderstanding of the general needs of online advertisers and publishers. /li liExperience in account management achieving revenue goals. /li liStrong team player and contributor. /li liExtremely organised and rigorous, with strong analytical skills. /li liAnalytical mind. /li liTalented in Excel, utilising spreadsheets. /li liAble to negotiate and establish long‑term contracts, build credibility and provide a leading customer experience for your clients. /li liIndependent and proactive, with strong communication skills. /li liAn overachiever, result‑oriented and highly motivated. /li /ul h3Requirements /h3 ul liFluent English is a must. Other languages will be highly valued. /li liKnowledge of and working proficiency with similar technology platforms and/or ad networks. /li liA minimum of technical skills, e.g., HTML, JavaScript tags, Analytics tools, etc. /li liPerfect knowledge of the different ad models: CPC, CPM, CPA, CPV, etc. /li liGood communicator, negotiator and team player. /li liAbility to identify publisher needs quickly and effectively. /li liExperience as a Webmaster/Blogger and/or Affiliate will also be highly valued. /li /ul h3What You’ll Find Working At ExoClick /h3 pWe offer a position in a young, dynamic, and international team with exceptional working conditions in unique offices high up in the Torre Mapfre, one of Barcelona's world‑renowned landmarks, located right on the city's seafront. /p pAdditionally, we offer permanent training, personal development, ambitious career growth, and a competitive salary. /p pMost of all, we offer a position in a team that thrives on achievement, success, and leadership within our industry. Our core company value is innovation, where people and creativity drive innovative technology. If you have an innovative, winning mentality, this position is for you! /p h3Our Company Benefits /h3 ul liFlexitime and summer schedule; /li liPrivate health insurance; /li liYour birthday off as a paid holiday; /li liFlexible compensation plan: travel, meals childcare; /li liAdditional internal and external training through our EXOGROUP University program; /li liEnglish, Portuguese Spanish classes; /li liTraining budget study leave; /li liEmployee referral program bonus – you can earn 2500 Eur by referring someone! /li liExciting team buildings in locations such as Ibiza; /li liOffice games room/chill-out zone; /li liOrganic fruit; /li liMonday team breakfast; /li liYoga classes; /li liSubsidised Well‑Being activities; /li liCalm App; /li liMassages; /li liSubsidised catering; /li liFlexible remote work; /li liHome office set up budget of 500 Eur. /li /ul pThe companies that are part of EXOGROUP are the data controllers regarding your personal data, in order to consider your application for present or future vacancies in our organization. For more information about the processing of your personal data and on how to exercise your rights of access, rectification, suppression, limitation, portability and opposition please visit the Protection Informative Clause Candidates. /p /p #J-18808-Ljbffr

ppbCompany Description /b SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland - playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!bCompany Description /b SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland - playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!bJob Description /b bWhat you’ll do /b We are looking for an experienced Reservations Agent to join the opening team at SLS Barcelona. Under the guidance of the Reservations Supervisor, you will be responsible for helping our guests with their individual reservations, advising them on the best option for their needs and supporting them with any issue they might have. /pulliSupport the Director of Revenue Management in analyzing competitive sets, price positioning future market need periods. /liliSupport and execute market-wide strategy and promotion implementation. /liliEnsure reservation accuracy (segment, channel, routing, traces, etc.) /liliEnsure that the hotel sales strategies are effectively implemented in the systems. /liliOngoing Revenue System health-checks and optimization. /liliHandle all requests for guest room reservations, changes and cancellations in according with the established guidelines. /liliFollow up on any possible fraudulent reservation that may impact the revenue performance. /liliEnsures reservation accuracy (segment, channel, routings, traces, etc.). /liliHandle no shows and control non-guaranteed reservations. /liliEnsure that all distribution channels effectively support the hotel and maintain rate parity. /liliEnsure that communication with other departments, especially Credit, Sales, Concierge and Front Desk and any other concerned department is maintained. /liliSupport and execute upselling following the established guidelines. /liliProactively communicates any potential challenges related to systems or reservations to ensure we provide outstanding intuitive service at all times. /liliTrain other team members as required. /li /ulbQualifications /b bWhat we are looking for... /bulliBachelor’s degree in hospitality or related field. /lili+2 years experience in Revenue/Reservations. /liliAbility to multitask, work in a fast-paced environment and have a high level attention to detail /liliExcellent verbal and written communication skills. Fluent in Spanish and English. /liliYou take ownership of important issues, solve problems, and make effective decisions. /liliYou learn quickly and adapt to SLS’s unique culture. /liliYou are humble and open to ideas. We leave our ego at the door and help get things done. /liliYou’re up for doing things differently and trying (almost) everything once. /liliYou want to be part of a team that works hard, supports each other and has fun along the way. /li /ulbAdditional Information /b bWhat's in it for you... /bulliThe opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. /liliThe chance to challenge the norm and work in an environment that is both creative and rewarding. /liliBecome part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. /liliA competitive package and plenty of opportunity for development. /liliExcellent discounts across the entire Ennismore family of brands. /li /ulSLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. /p #J-18808-Ljbffr

ph3About ExoClick /h3 pExoClick is an innovative and global ad company serving 20 billion daily geo‑targeted ads to web and mobile advertisers publishers. We are part of EXOGROUP, a set of companies made up of +200 talents and offering a wide range of services within the digital business landscape with headquarters in Barcelona and offices in Dublin, Porto and Valencia. We are revolutionizing the online ad‑serving industry for advertisers, publishers, and networks alike and are seeking to recruit an Advertiser Account Manager for our Barcelona office. /p h3Role /h3 pThis position requires a candidate who is energetic, enthusiastic, and motivated to work in a leading and dynamic company within the online entertainment sector. As an Advertiser Account Manager you will be responsible for scaling a portfolio of medium to large sized global advertisers as well as the management and optimization of their online campaigns using ExoClick’s proprietary technology and network solutions. You are in direct contact with the advertisers to ensure they are meeting their ROI objectives, increase ExoClick’s revenue, and will be required to generate statistical and financial reports for your clients and Management. You will report directly to the Sales Manager of Advertising. /p h3Profile /h3 ul liYou understand the general needs of online advertisers and publishers and you are able to manage a portfolio of 30+ accounts successfully. /li liExtremely organized and rigorous. /li liProactive, with strong communication skills. /li liAnalytical mind, good with calculations and statistics. /li liStrong team player and contributor. /li liWe will value any previous experience as a media buyer, advertiser, affiliate or traffic manager. /li liFrench, Russian or Chinese highly valued. /li /ul h3Daily tasks include /h3 ul liMonitoring and optimization of advertising campaigns. /li liClients follow up and growth account planning. /li liNegotiation of agreements and pricing. /li liIdentify growth opportunities (cross‑selling, upselling) in order to scale your clients. /li liKeep up to date with latest market news and industry trends. /li liBe willing to prospect and qualify new leads for your own portfolio. /li liMaintain CRM up to date. /li /ul h3Your goals /h3 ul liBuild strong and sustainable relationships with your clients through strategic thinking and assist them with reaching their ROI objectives. /li liDaily and weekly monitoring, analysis and help in optimization of their advertising campaigns. You must have the ability to identify areas of improvement and act on them fast. /li liInterpret statistical data and campaign reports effectively. /li liMeet and exceed your quarterly revenue goals generated from your global portfolio. /li liParticipate and communicate actively with other team members within the sales division (Publishing, Performance, CS) to aid knowledge, provide constructive updates, feedbacks and best practice sharing. /li /ul h3What You’ll Find Working At ExoClick /h3 pWe offer a position in a young, dynamic and international team with exceptional working conditions in unique offices high up in the Torre Mapfre, one of Barcelona’s world‑renowned landmarks, located right on the city’s seafront. Additionally, we offer the opportunity for permanent training, personal development, ambitious career growth, and a competitive salary. Most of all, we offer a position in a team that thrives on achievement, success, and leadership within our industry. Our core company value is innovation: where people and creativity drive innovative technology. If you have an innovative, winning mentality, this position is for you! /p h3Our Company Benefits /h3 ul liFlexitime and summer schedule /li liPrivate health insurance /li liYour birthday off as a paid holiday /li liFlexible compensation plan: travel, meals childcare /li liAdditional internal and external training through our EXOGROUP University program /li liEnglish, Portuguese Spanish classes /li liTraining budget study leave /li liEmployee referral program bonus – You can earn 2500 Eur by referring someone! /li liExciting team buildings in locations such as Ibiza /li liOffice games room/chill‑out zone /li liOrganic fruit /li liMonday team breakfast /li liYoga classes /li liSubsidised Well‑Being activities /li liPension plan /li liCalm App /li liMassages /li liSubsidized catering /li liFlexible remote work /li liHome office set up budget of 500 Eur /li /ul pThe companies that are part of EXOGROUP are the data controllers regarding your personal data, in order to consider your application for present or future vacancies in our organization. For more information about the processing of your personal data and on how to exercise your rights of access, rectification, suppression, limitation, portability and opposition please visit the Protection Informative Clause Candidates. /p /p #J-18808-Ljbffr

ppExoClick is an innovative and global ad company serving 20 billion daily geo-targeted ads to web and mobile advertisers publishers. We are part of EXOGROUP, a set of companies made up of 200 talents and offering a wide range of services within the digital business landscape with headquarters in Barcelona and offices in Dublin, Porto and Valencia. /ph3Role Summary /h3pThis position encompasses both Sales and Account Management responsibilities. You will be responsible for developing and managing effective relationships with 35-50 email publishers. You act as the bridge between the publisher and Exoclick's monetization tools, ensuring publishers reach their revenue goals while staying compliant with network guidelines. You will report numbers and portfolio status to the Email Team Manager and the Head of Publishing. /ph3Key Responsibilities /h3ulliPortfolio Optimization: Daily monitoring of publisher performance to suggest improvements in monetization. /liliGrowth Planning: Identify and qualify new leads to expand your assigned portfolio. /liliRelationship Management: Build long-term loyalty through proactive communication and fast issue resolution. /liliCRM Discipline: Maintain accurate records in HubSpot (tasks, QBRs, and pipeline status). /li /ulh3Requirements /h3ullibExperience: /b Minimum 2 years of experience in the email industry, preferably on the supply/publisher side, with a focus on monetizing traffic. Prior experience with dating advertising inventory and dating email marketing will be highly appreciated. /lilibIndustry knowledge: /b Strong understanding of online digital/advertising and the general needs of online advertisers and publishers. /lilibBusiness Acumen: /b Proven experience in business development and account management, with a track record of achieving revenue goals. /lilibTechnical Skills: /bulliExperience managing, monitoring, and planning email databases using CPC and CPM models. /liliProficiency in Excel/spreadsheets for data analysis. /liliFamiliarity with HTML and Analytics tools. /li /ul /lilibLanguage: /b Fluent English is a must. Additional languages (Spanish, French, Russian) are highly valued. /lilibEducation: /b Degree in Marketing, Business, or Communication. /li /ulh3What You'll Find Working At ExoClick /h3ulliWe offer a position in a young, dynamic and international team with exceptional working conditions in unique offices high up in the Torre Mapfre, one of Barcelona's world-renowned landmarks, located right on the city's seafront. /liliOpportunity for permanent training, personal development, ambitious career growth, and a competitive salary. /liliCore company value is innovation: where people and creativity drive innovative technology. /li /ulh3Our Company Benefits /h3ulliFlexitime and summer schedule; /liliPrivate health insurance; /liliYour Birthday off as a paid holiday; /liliFlexible compensation plan: travel, meals childcare; /liliAdditional internal and external training through our EXOGROUP University program; /liliEnglish, Portuguese Spanish classes; /liliTraining budget study leave; /liliEmployee referral program bonus – You can earn 2500Eur by referring someone! /liliExciting team buildings in locations such as Ibiza; /liliOffice games room/chill-out zone; /liliOrganic fruit; /liliMonday team breakfast; /liliYoga classes; /liliSubsidised Well-Being activities; /liliCalm App; /liliMassages; /liliSubsidized catering; /liliFlexible remote work; /liliHome office set up budget of 500 Eur; /li /ulpThe companies that are part of EXOGROUP are the data controllers regarding your personal data, in order to consider your application for present or future vacancies in our organization. For more information about the processing of your personal data and on how to exercise your rights of access, rectification, suppression, limitation, portability and opposition please visit the Protection Informative Clause Candidates. /p /p #J-18808-Ljbffr

pLightspeed is seeking an Account Manager for Spain to build and nurture lasting relationships with our accounts. You will introduce Lightspeed’s suite of products and integrations to help clients achieve their goals, maximize value, and drive adoption of Payments and software solutions. /ppYou will be the primary contact, guide growth, and create opportunities through upsells and expansions, ensuring client success and long-term satisfaction in a fast-paced environment. /p #J-18808-Ljbffr

pLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air, and logistics solutions. /ppbr /¿Todo listo para enviar su solicitud? Por favor, lea la descripción al menos una vez antes de hacer clic en "Solicitar".br / /ppCommitted to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. /ppbr / /ppThrough the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world. /ppbr / /ppPresent in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. /ppbr / /ppMore information: /ppbr / /ppFor our office in Barcelona, we are looking for a: strongCustomer Service Professional (f/m/d) /strongin Spain and reporting to the Customer Care Supervisor. /ppbr / /ppstronguTHE ROLE AND MISSION: /u /strong /ppbr / /pulliCoordinate internally and/or respond to customer queries related to shipment /liliMonitor shipment according to customer status and track and trace upon delivery /liliMaintain daily, weekly and monthly reports/dashboards to stakeholders /liliParticipate to the promotion of relevant products or services when talking to customers /liliContact customers and manage/ coordinate system modifications when needed /liliGive guidelines and support booking or VIP/Special desk teams on all topics (process, dispute, customer profiles, etc.) if applicable /li /ulpbr / /ppstronguSKILLS: /u /strong /ppbr / /pulliCustomer knowledge /liliKnowledge of the legal and/ or regulatory frame /liliKnowledge of commercial policy and offers /liliCustomer service/ user support /liliHygiene, safety and environment rules /liliBooking /liliCommercial relation /liliCustomer invoicing /liliEnglish Portuguese /liliSoftware / IT Applications /li /ulpbr / /ppstronguOUR VALUES: /u /strong /ppbr / /ppCMA CGM Group is proud to define itself as a family business built on strong human values. /ppbr / /pulliExcellence /liliExemplarity /liliImagination /liliBoldness /li /ulpbr / /ppCMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees. /ppOur long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement. xhfqzwm /ppbr / /ppJoin us and discover a world of opportunities. /p

ppDepuis 2015, papernest révolutionne la gestion des contrats en rendant la souscription, la gestion et le changement de fournisseur simples et rapides grâce à une seule et même plateforme. /p pDéjà plus de 2 millions de clients en France, en Espagne et en Italie nous font confiance. En parallèle, nous continuons d’explorer et de développer de nouvelles verticales, affirmant ainsi notre position de scale-up innovante, performante et compétitive sur un marché en pleine expansion. /p pAvec plus de 900 collaborateurs, papernest s’impose comme un leader du marché européen. /p h3Customer Service Specialist /h3 pEn tant que bCustomer Service Specialist /b, tu seras chargé de traiter les questions, commentaires et réclamations des contrats papernest énergie sur tous les canaux de communication disponibles. /p pTon objectif est de fournir des expériences client positives en améliorant les relations entre eux et en fournissant des solutions opportunes. /p h3Tes Futures Missions /h3 ul liInteragir avec les clients, prospects, partenaires et fournisseurs principalement par téléphone (environ 50 appels/jours), pour leur fournir une assistance et des informations. /li liAccompagner les clients sur les secteurs de l’assurance habitation ainsi que sur les offres des fournisseurs partenaires proposés par papernest, avec une emphase particulière sur le secteur de l’énergie. /li liS'assurer que les mesures appropriées sont prises pour résoudre les problèmes et les préoccupations des clients. /li liConserver les enregistrements des interactions des clients avec les détails des demandes de renseignements, des plaintes ou des commentaires. /li liContrôler le respect des processus de production et alerter en cas d'écarts. /li liValider et suivre les contrats demandés par nos prospects, clients et partenaires. /li liAppliquer les processus définis et mettre à jour la documentation si nécessaire en accord avec le manager. /li liEffectuer d’autres tâches connexes assignées. /li /ul h3Ton Profil /h3 ul liNIE ou Passeport Européen en vigueur OBLIGATOIRE. /li liExcellentes compétences en communication, y compris l'écoute active. /li liFrançais (C2), l'anglais est un plus. /li liOrienté vers le service et capable de résoudre les griefs des clients. /li liCompétences informatiques maîtrisées et capacité d'apprendre de nouveaux logiciels. /li liConnaissance ou capacité à apprendre un produit, un service ou un domaine de spécialisation en service client. /li liCapable d'effectuer plusieurs tâches à la fois et de hiérarchiser les tâches de manière efficace. /li /ul h3Ce Que Nous T’offres /h3 pEn rejoignant papernest tu bénéficieras d’un package composé de : /p ul liUne formation produit et technique payée dès le premier jour. /li liUn CDI en temps complet (horaires : 9h-18h, et un samedi par mois). /li liUn salaire fixe (de 20 209 €) et des primes sur atteinte des objectifs. /li liSystème de Rémunération Flexible, te permettant de dédier une partie de ton salaire à des services (restaurants, garde d'enfants, transport, ...) exonérés d’impôts, et de faire ainsi des économies ! /li /ul pEvoluer dans un environnement international et inclusif : tout le monde à sa place chez papernest, et avec plus de 46 nationalités différentes, chez nous il n’est pas rare de commencer sa phrase en français et finir en anglais ou en espagnol. /p pRétribution : un plan de Bons de Souscription de Parts de Créateurs d'Entreprise (BSPCE) conformément à la réglementation de l'entreprise, ainsi qu'une carte Pluxee pour gérer votre niveau d'imposition à travers un système de rémunération volontaire couvrant différents services (transport, restauration et garde d'enfants). /p pAvantages : en tant que fournisseur d'assurance habitation et d'électricité et gaz verts, nous offrons des offres attractives à nos employés. Après tout, il n'y a pas de raison pour que ce soit seulement nos clients qui bénéficient de solutions simplifiées ! /p pSanté : assurance médicale via Alan ou Sanitas pour gérer vos frais de santé de manière ultra-simple et sans papier, avec jusqu'à 50 % de prise en charge par papernest (après 6 mois dans l'entreprise). /p pRepas partenariats : un petit déjeuner sain est offert tous les vendredis, ainsi que des partenariats avec divers services à Barcelone (restaurants, sports, loisirs et centres de soins). /p pFormations : le développement de nos employés est essentiel. Vous aurez accès à une formation continue adaptée à vos objectifs, qu'il s'agisse de compétences techniques, linguistiques ou managériales. /p pDéveloppement de carrière : de nombreuses opportunités sont disponibles pour évoluer, que ce soit en approfondissant votre expertise ou en explorant de nouvelles voies. Nous vous accompagnons dans vos ambitions professionnelles. /p pTélétravail : profitez de 2 jours de télétravail par semaine pour optimiser votre concentration et votre efficacité. /p h3Processus De Recrutement /h3 ul liUn call avec Quentin de l’équipe recrutement. /li liUn entretien dans nos locaux avec un Team Leader. /li /ul pPeu importe ton âge, ton sexe, tes origines, ta religion, ton orientation sexuelle ou ton handicap, tu as ta place chez nous. Nos processus de sélection sont conçus pour être inclusifs, et notre environnement de travail est adapté à tous. Nous encourageons particulièrement les candidatures féminines. Même si tu penses ne pas répondre à l'ensemble des critères énoncés dans cette offre, sache que chaque candidature est précieuse. Nous croyons fermement que des parcours divers et variés enrichissent notre équipe. Nous étudierons ta candidature avec une grande attention, car la parité et la diversité sont des atouts essentiels pour notre réussite. /p /p #J-18808-Ljbffr

ph3About the role /h3 pProvide efficient support for the customers, the Sales Department and the Finance Department, ensuring product availability and technical advice. Perform administrative tasks in accordance with the Company’s internal guidelines, while ensuring compliance processes. /p h3What you’ll be doing /h3 ul liAnswer all incoming phone calls, giving technical information and/or placing orders into the computer system to meet the customer’s expectations. /li liRespond to customer requests and resolve their issues by providing product and service information and acting as liaison between the customer and various departments. /li liControl stock and back‑orders, follow up on delivery, process returned items and ensure all processes meet company policies. /li liSet up new accounts, maintain records, and perform related administrative duties to ensure data accuracy. /li /ul h3What you’ll need /h3 ul liNative French speaker; another European language is a plus. /li liSecondary education. /li liAt least 2 years of experience in a high‑end Customer Service role. /li liExperience working with operative systems. /li liSome knowledge of the medical device industry is a plus. /li liStrong customer service orientation. /li liGeneral financial knowledge is a plus. /li liProficiency in MS Office. /li /ul h3What we offer /h3 pWorking in a diverse and collaborative global team that embraces innovative curiosity, personal authenticity, accountability, and a growth mindset. Our culture empowers us to bring our whole selves to work each day, enabling us to serve customers, patients, and colleagues at our best. /p h3Benefits /h3 ul liCompetitive compensation package /li liPartially remote work option available /li /ul pZimVie is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants for employment and employment decisions, including hiring, promotion, transfer, etc., are considered without regard to racial or ethnic origin, gender, religion or belief, disability, age or sexual identity. /p /p #J-18808-Ljbffr

pbr /Envíe su solicitud a continuación después de leer todos los detalles y la información de apoyo sobre esta oportunidad de trabajo.br / /ppstrongWho We Are /strong /ppAt Peli, we engineer products that stand up to the world’s toughest conditions—because the people who rely on us do too. For nearly 50 years, we’ve been a trusted partner for military personnel, first responders, outdoor adventurers, and innovators who push the limits. /ppbr / /ppWith a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most. Whether it’s transporting critical medical supplies, securing mission-essential equipment, or keeping expedition gear safe, Peli products are Built to Protect to Equip for the Mission. /ppbr / /ppAt Peli, your work has a real-world impact. You’ll be part of a team driven by innovation, craftsmanship, and the shared belief that when the mission is critical, failure isn’t an option. If you’re ready to build something that makes a difference, be part of a team that protects what matters most. /ppbr / /ppstrongWhat You'll Do /strong: /pulliSet the vision and priorities for the Customer Service function, aligning regional teams with global standards, business goals and service excellence. /liliLead, coach and develop a high-performing Customer Service team, building the structure, skills and culture needed to support future growth. /liliOversee day-to-day service delivery, resource planning, workload priorities and performance metrics to ensure customers receive efficient, consistent support. /liliPartner closely with Sales, Supply Chain, Operations, Finance and global leadership to solve service issues, improve processes and support business transformation. /liliChampion continuous improvement, system enhancements and best-practice ways of working across order management, escalations, complaints and customer service processes. /li /ulpbr / /ppstrongWhat We’re Looking For /strong: /pulliA proven Customer Service, Sales Support or customer-facing operations leader, ideally with 5+ years of management experience in a multinational, matrix environment. /liliA strategic thinker who can turn business priorities into clear plans, measurable goals and practical execution. /liliStrong people leadership skills, with the ability to coach teams, build capability and create a collaborative, accountable, customer-focused culture. /liliConfident stakeholder management and communication skills, with the ability to influence across functions, regions and leadership levels. /liliComfort using KPIs, process governance and continuous improvement to raise service performance and operational efficiency. /liliFluent English and strong digital confidence, ideally including SAP/SD, Salesforce and Microsoft Office; br / br / another European language is a plus. /li /ulpbr / /ppstrongWhat’s In It For You /strong: /ppJoin a company that truly values its employees! We offer a relaxed and casual work environment, a strong commitment to giving back to communities, and a focus on employee satisfaction. With regular opportunities to share feedback with leadership and structured performance evaluations, we ensure that your voice is heard and your growth is supported. /ppbr / /pulliGlobal Mental Wellness Program /lili22 Days of Paid Vacation, plus Additional Leave Days, in addition to Public Holidays /liliCompany-Sponsored Sick Leave /liliPension Plan /liliReimbursement for Fitness Activities /liliContribution to Barcelona Bicing Scheme /liliWeekly Delivery of Fresh Fruit /liliQuarterly Employee Celebration Days /liliPeer to Peer Recognition Program /liliService Recognition Program /liliAmazing employee discount program on Peli Products, Peli branded apparel and gear /liliEmployee referral program – get paid to work with your trusted network. xhfqzwm /liliEstablished reputable brand offering premium products – you’ll be proud to represent Peli! /liliAnd more… /li /ul

h3About the job Digital Account Manager - Danish Speakers (P) /h3pIn this role, youll onboard and support high-potential companies in the Danish market helping them grow, scale, and succeed. You´ll act as a trusted advisor, building strong client relationships, driving product adoption, boosting campaign performance, and identifying growth opportunities. /ppstrongKey Responsibilities: /strong /ppOnboard a portfolio of new clients and design high-performing PPC campaigns. /ppMake outbound calls to engage businesses and present tailored advertising solutions. /ppUnderstand client objectives and create strategies for both short-term impact and long-term success. /ppIncrease campaign investment through upselling and optimization. /ppMaintain accurate, up-to-date client data in CRM systems. /ppHandle high daily call volumes while delivering excellent customer experience. /ppstrongRequirements: /strong /ppC2 level Danish, C1 English. /pp20+ months of sales and/or marketing experience in client-facing roles. /ppStrong knowledge of the German market and cultural business practices. /ppFamiliarity with CRM tools and AI-driven outreach strategies. /ppExcellent communication, presentation, and relationship-building skills. /ppProactive, results-driven, and able to work both independently and in teams. /ppUnderstanding of GDPR and local digital marketing regulations. /ppstrongWhat We Offer: /strong /ppFull-time, 39h/week hybrid. /ppCompetitive salary + bonus. /ppPrivate health insurance. /ppCareer growth opportunities with training, certifications, and coaching. /ppReferral bonus. /ppEngaging and international team culture. /ppstrongApply now /strong and help Danish businesses thrive! /p #J-18808-Ljbffr

pLingo-nova in Barcelona is seeking a German-speaking Account Manager focused on Customer Success and optimization of client accounts. You will nurture relationships, drive retention, and identify growth opportunities by improving services and processes. /ppIdeal candidates have 1–2 years in customer success or account management, a BA/BS, fluency in German and English, and strong communication. The role is on-site in Barcelona with potential hybrid work. /p #J-18808-Ljbffr

We are looking for a customer-oriented and result-driven candidate to join our Account Management Benelux Team. As an Account Manager at Perk, you will be actively contributing to our continued customer satisfaction as well as working to increase growth and margin within existing accounts. In this role you will be responsible for a portfolio of small and medium sized accounts, majority within the Italy markets, but also others from our core markets. You must possess a genuine hunger to navigate your accounts in a fast-changing, hyper-growth environment, be ready to roll-up your sleeves and work hard to build strong lasting relationships with our customers. • Own a portfolio of SMB (small and medium) customers and develop a high level of customer engagement with your contact and key decision makers within your accounts., • Gain a deep understanding of your customers business and be able to leverage this information to ensure that the customer maximises their usage of Perk., • Identify growth opportunities and develop your portfolio by adding new business opportunities., • Leverage data analytics to provide clients with regular business reviews, reports and presentations to senior stakeholders., • Be an expert on the portfolio of Perk products in order to meet & exceed quarterly targets of up-selling and cross-selling., • Develop strong relationships with your clients that will shape their business travel programmes., • Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions., • Act as a key contact between the internal Perk teams and the Account Management Team, to ensure product integrations during roll-outs are as smooth as possible., • Effectively prioritise your time in order to maximise impact in key business areas., • Dutch Native speaker and fluent in English (C1), • Previous work experience within the Benelux market, • Account management or customer success previous experience is required., • Background within a SaaS or travel-tech business is highly preferred., • Outstanding presentation & communication skills and the ability to build deep relationships., • Great prioritisation and time management skills., • Result oriented mindset while keeping customer satisfaction as your top priority., • Great ability to analyse and translate data for your customers., • Empathetic: someone who can identify with the customer and genuinely wants to support them using an optimal problem-solving methodology., • Honest, open and trustworthy: your peers and managers can trust you. You are a team player, don’t play political games, and care more about the team’s success than about your own career gains., • Focused and determined: You don’t let yourself be distracted. You can focus on accomplishing big wins and never get lost in less important ideas that are floating around., • You seek feedback early and often and are open to both give and take constructive criticism., • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with our generous allocation of vacation days plus public holidays, • Take control of your physical health with your choice of private healthcare or a gym allowance, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Make your money go further with our flexible compensation plan, • Focus on your family with 17 weeks’ paid parental leave during your child’s first year, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Nurture your language skills with in real-life English, Spanish and Catalan lessons, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation support AI is embedded in how we work across every function. The tools you'll use day-to-day are AI-enabled so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes. We don't expect you to be an AI expert, but we do expect you to be curious and intentional about it. The bar is judgment: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead. We'll ask about how you use AI in your interviews, not to test tool knowledge, but to understand how you think about it. That reflects how we work every day. At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security @perk.com, and we will confirm whether it is legitimate. #J-18808-Ljbffr

ph3German-Speaking Account Manager – Customer Success Optimization /h3 pbLocation: /b Barcelona, Spainbr/bWork Type: /b On-site (with potential hybrid model)br/bSchedule: /b Full-time (39h/week) /p h3Job Description /h3 pWe are looking for a bGerman-speaking Account Manager /b to join a dynamic team in bBarcelona /b. In this role, you will focus on bcustomer success, retention, and account optimization /b, supporting clients while helping them improve performance and grow their business. /p pYou will build strong relationships with customers, optimize account performance, and identify opportunities for growth through product and process improvements. /p h3Responsibilities /h3 pbAccount Management Client Success /b /p ul liProvide ongoing support and relationship management for new and existing clients /li liBuild strong long‑term partnerships and ensure high customer satisfaction /li liProactively address client questions, concerns, and needs /li liSupport clients in optimizing account performance and improving service quality /li liManage a portfolio of accounts and monitor account performance /li liUse CRM and customer success tools to track progress and manage workflows /li liMeet outreach targets and engagement KPIs /li liEnsure consistent progress toward client growth and retention goals /li liIdentify opportunities for account growth and operational improvements /li liCollaborate with internal teams and stakeholders to deliver the best results /li liStay updated on industry trends and new tools /li liParticipate in training, development, and knowledge‑sharing initiatives /li /ul h3Requirements /h3 ul li1–2 years of experience in Customer Success, Account Management, or a client‑facing role /li liBA/BS degree or equivalent practical experience /li liC2 level of German and proficient English /li liStrong communication, relationship‑building, and problem‑solving skills /li liProven ability to work in a bperformance‑driven environment /b /li liStrong organizational skills and ability to manage multiple accounts simultaneously /li liExcellent written and verbal communication skills /li liExperience using bCRM platforms (e.g., Salesforce or similar tools) /b /li liBackground in bhospitality, property management, or related industries /b /li liStrong analytical and problem‑solving abilities /li liAbility to improve processes and identify opportunities for growth /li liEmotional intelligence and strong interpersonal skills /li liSolution‑oriented mindset and proactive approach to challenges /liliAbility to collaborate effectively within cross‑functional teams /li /ul h3Salary Benefits /h3 ul libFrom 23.876,19 € (minimum) up to 30.000,00 €(maximum) base salarygross/year /b /li libUp to €3,50,maximum bonus up to 4.290,00 €performance bonus/year /b /li /ul pbRelocation support for candidates outside Spain /b /p pbReferral program /b with bonuses for successful referrals /p pContinuous training, certifications, and career development opportunities /p pClear career growth path within an international environment /p pModern office location in bBarcelona /b near the waterfront /p /p #J-18808-Ljbffr

Account Manager (Spanish-speaking) - On-site – Cloud Solutions GS04Applylocations: ESP Barcelona - C/ de la Selva de Mar, 129time type: Full timeposted on: Posted Todayjob requisition id: R Job Title:Account Manager (Spanish-speaking) - On-site – Cloud Solutions GS04Job DescriptionExperience the power of a game-changing careerWant to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.If you’re looking to grow and be inspired, as a Account Manager in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech.Career growth and personal developmentThis is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.What you will do in this roleIn everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.As an Account Manager on our team, you will:- Field support tickets - Triage customer questions on application status, exceptions, and reevaluations - Rectify credit issuance and billing issues - Provide program overview and proper routing to Google FTEs regarding field questionsYour qualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.Concentrix is a great match if you:- Are proficient or bilingual in Spanish - Have finance background/experience (preferable) - Are highly empathetic - Have the ability to deal with objections - Have excellent time management skills - Are self-motivated - Have good communication and listening skills - Are a team player - Have logical approach to problem solving Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.What’s in it for youWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.- Full-time 39h/week temporary contract: Rotative shifts between Monday - Sunday, 09:00 - 20:00 - Salary offer: 19623,94 euros/gross yearly + up to 1500 in bonus euros/gross yearly and private medical insurance - Great office location in Barcelona - Full paid training about the company and the project you will be working on - Career development program and specialized courses Experience the best version of you!At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”*Concentrix is an equal opportunity employer*We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R br#J-18808-Ljbffr

ppAt Kantox, we are looking for a Customer Service Specialist to join our amazing CSS Team and hold an important role in the organization /p /p

pAbanti Empleo del Grupo Sifu, empresa líder en RR.HH., busca un/a CUSTOMER SERVICE con inglés para un cliente líder mundial en distribución de semiconductores. El/la candidato/a responderá consultas, gestionará pedidos y comunicará el estado de los mismos para garantizar precisión y fiabilidad. /ppTrabajarás colaborando estrechamente con clientes, proveedores y equipos internos, manteniendo registros actualizados y resolviendo incidencias con rapidez y profesionalidad. /p #J-18808-Ljbffr

ppbLive Your Best Life in Sunny Barcelona! /b /p pbImagine finishing your workday and walking straight to the beach or exploring the colorful streets of El Born! Barcelona isn’t just a city; it’s a vibe. From the stunning architecture of Gaudí to the endless supply of tapas and sunshine, this city offers the perfect balance of professional growth and Mediterranean bliss. Join an international community where the sun shines almost every day and every weekend feels like a holiday! /b /p pJoin a global family that celebrates diversity and innovation! We are a world leader in customer experience, offering a multicultural and international environment where you can truly be yourself. With modern offices located near great shopping and easy transport, we provide a supportive space with plenty of personal coaching to help your career soar! /p h3bYour Role /b /h3 pAre you a natural problem-solver with a heart for travel? As a Customer Support Advisor, you will be the bridge between international travelers and accommodation suppliers worldwide. You’ll identify needs, mediate requests, and ensure every journey is a smooth one. If you love helping people and have an affinity for the travel industry, this is the place for you! /p h3Your Responsibilities /h3 ul libBe the Guide: /b Listen to and identify customer needs to provide the best solutions. /li libMediate with Care: /b Act as the link between travelers and suppliers to ensure top-tier service. /li libSolve Support: /b Clarify inquiries about services, payments, and technical steps via email and phone. /li libKeep it Accurate: /b Follow set processes to provide precise information every time. /li /ul h3Requirements /h3 ul libLanguage Skills: /b Native-level Icelandic (C2) and excellent English (C1). /li libCommunication Pro: /b Great interpersonal skills, both written and spoken. /li libTech-Savvy: /b Comfortable with Office 365 and CRM databases. /li libMindset: /b Positive, motivated, and ready to handle tricky situations with a smile. /li libTeam Player: /b You enjoy collaborating and are open to changing priorities. /li /ul h3Benefits /h3 ul libStability: /b A full-time contract (38.5h/week) with fixed hours and 2 days off. /li libTime to Relax: /b 27 working days of holiday per year. /li libGrowth: /b 3 weeks of initial training plus continued personal coaching. /li libEnvironment: /b A modern office near Glòries (Westfield) with a fantastic multicultural team. /li libInclusion: /b A workplace that embraces all backgrounds and lifestyles. /li /ul h3Location /h3 pBarcelona, Spain /p /p #J-18808-Ljbffr

ppAre you passionate about e-commerce and driven to provide exceptional products and services to customers worldwide? NETENDERS is currently seeking a highly motivated Customer Service Representative to join our dynamic team. /ppIf you thrive in diverse cultural environments and are seeking an exciting opportunity for professional growth, this position is perfect for you. Join our pioneering and rapidly growing international company, the worldwide marketplace leader in Wholesale Blank Apparel. /ph3Your Area Of Focus /h3ulliProvide good service through the online platform via email, social networks, and phone. /liliAdvise customers on the sales process and products. /liliManage logistical and delivery issues. /liliProvide after‑sales service. /liliBe the voice of our customer and elevate their feedback. /liliTake ownership of the customer service excellence and the company's reputation on various platforms such as Google, Facebook and Trustpilot. /li /ulh3To Excel In This Role, You Should Have /h3ulliExtensive experience in Customer Service over the phone mail. /liliExcellent communication and interpersonal skills. /liliFluency/native level in one of the following languages: Spanish, Italian, French, German, Dutch, Portuguese, Finnish, Polish, Czech, Croatian or Greek – plus a high level of English. /liliAbility to handle high volume email communication and incoming calls. /liliConfidence on the phone and sales orientated. /li /ulh3What's In There For You /h3ulliCompetitive salary and uncapped bonus system /liliFlexible start and finish times /lili23 holiday days per calendar year /liliTicket restaurant for your daily meal /liliHealth insurance /liliExclusive access to our gym access program for employees /liliHome office 16 days per quarter /liliBrunch every Friday /liliQuarterly team buildings/afterwork /liliNice office in the center of Barcelona /liliPet friendly office /li /ul /p #J-18808-Ljbffr

ph3Overview /h3 pWe're Hiring: Customer Service Agent – German Speaker. At Netzon Group, we're growing fast and looking for motivated agents to join our International Team in Barcelona for our New Balance Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. /p pLocation: Sallent, Kingdom of Spain. /p h3Key Responsibilities /h3 ul liWork with customers to answer product information and resolve queries in a skillful and professional way. /li liPut yourself in our customers' shoes, analyze their problems and tailor solutions for them. /li liCommunicate with customers via phone, email, chat and social media. /li liBecome an expert and brand ambassador for New Balance. /li liMaintain a high level of professionalism and customer satisfaction. /li liCollaborate with team members and supervisors to improve service quality. /li /ul h3What We're Looking For /h3 ul liFluency in both German and English. /li liA passion for helping customers. /li liAbility to deal with sensitive calls with empathy. /li liStrong administrative skills with an eye for details. /li liA strong professional and proactive approach to problem solving. /li /ul h3What We Offer /h3 ul liStart Date: ASAP. /li liContract: Temporary (3 months with 1 month of probation). /li liPart‑Time: 25 hours per week. /li liWorking Hours: Monday to Friday from 15:00 to 20:00, with rotating Saturdays (2 per month). /li liSalary: €13,086.78 gross per year. /li liWorking Model: Hybrid – 6 days per month in the office. /li liTraining: Full‑Time Training for 7 days. Office based, Monday to Friday from 10 AM to 7 PM. /li liOffice Location: Barcelona (Eixample). /li /ul h3Why Join Netzon Group? /h3 pNetzon Group is a fast‑growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. /p pStart your career with us—apply now and become part of our growing team! /p /p #J-18808-Ljbffr

ph3Job Title /h3 pCustomer Service Representative (German-speaking) – Onsite – AM03 /p h3What You Will Do In This Role /h3 ul liHandle incoming customer contacts (via telephone, email, chat or other automated alerts) and resolve user demands. /li liLog call details onto call management systems and provide response and resolution within SLA. /li liMaintain service and product knowledge and expertise related to applications specific to individual customers. /li liEnsure contractual SLA is maintained. /li /ul h3Your Qualifications /h3 ul liProficient or bilingual in German and English. /li liGood disposition to work in a customer service environment. /li liCustomer care skills – ability to listen to and understand customers’ needs. /li liCan take ownership of, and progress calls to resolution or to escalated call resolution. /li /ul h3Benefits /h3 ul liFull‑time 39 hours/week: Monday to Friday, 9:00 to 18:00. /li liSalary 19,623.94 euros gross/year + up to 2,400 euros gross/year in bonus. /li liCentral location in Barcelona, Malaga or Valencia. /li liFull paid training on the company and the project you'll be working on. /li liCareer development programs, specialized courses. /li /ul h3Equal Opportunity Statement /h3 pConcentrix is an equal‑opportunity employer. We are committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable laws. /p /p #J-18808-Ljbffr

Somos una agencia con más de 20 años de experiencia en España, especializados en destinos de Centroamérica y Sudamérica, y orientados a acompañar a migrantes que residen en España para reencontrarse con su familia. Ceibo Viajes busca Agente de Viajes para integrarse al equipo comercial en Bar

pCriteo seeks a GL Accounting Payroll Manager to lead payroll accounting across multiple countries and drive the monthly close, ensuring accurate reflection in the general ledger. You will manage a team, oversee accruals, reconciliations, and SOX controls, and collaborate with HR and finance stakeholders. /ppAs SAP migrates to Oracle Cloud ERP, you will influence payroll accounting design for the future system and standardize processes globally. /p #J-18808-Ljbffr

h3Account Manager Team Lead Spanish Market /h3pJoin to apply for the strongAccount Manager Team Lead Spanish Market /strong role at strongFactorial /strong /ph3Account Manager Team Lead Spanish Market /h3pJoin to apply for the strongAccount Manager Team Lead Spanish Market /strong role at strongFactorial /strong /ppGet AI-powered advice on this job and more exclusive features. /ppThis range is provided by Factorial. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. /ph3Base pay range /h3pstrongHello! /strong brAt Factorial we're looking for astrong Team Lead to join our Spanish Customer Experience team /strong and help us take the company to the next level. brIn this role, you will strongreport directly to the Head of Account Management for Spain /strong and team up with other Area Managers to spearhead our mission of creating, for our Spanish customers, the highest satisfaction levels at every touchpoint.brWe are looking for someone who wants to get involved and contribute innovative ideas that truly strongimpact the business's future, mastering /strongour strongupselling, /strong strongretention /strong, strongsatisfaction, /strong and strongactivation plan /strong for our existing clients.brstrongAre you ready for the challenge? br/strongulliLead and guide a dedicated team of 6-8 Account Managers, fostering a culture of ownership, self improvement, well-being, teamwork, and respect, with high performance, excellence, and achievement of set targets. /liliRegularly monitor team performance metrics, identifying areas for improvement, and implementing tailored strategies to drive your team and the business growth. /liliActive participation to develop and implement with your Area and the Talent teams robust recruitment and retention strategies to build the best teams. /liliDesign, evaluate, analyze, and execute innovative strategies and tactics aimed at maximizing customer retention, fostering upselling opportunities, and contributing significantly to overall revenue amplification. /liliDrive motivation within the team by providing consistent and constructive feedback, and fostering hands-on leadership. /liliCollaborate cross-functionally with different teams, leveraging your insights and team's experiences to enhance product development, customer experience, and sales strategies.br/li /ulstrongYour Profile br/strongulliSpanish expert speaker and fluent in English. We are international! /liliProven experience Managing Customer-oriented individual contributors in a Customer Experience team, with a track record of driving upselling and customer retention. Other experiences in Sales, Customer Satisfaction, and similar experiences are highly valued! /liliTech Savvy! Passion for technology and proven experience in a SaaS environment. The digital world and innovation are a must! /liliStrong analytical skills, a problem-solving mindset, and data insights to drive informed decisions. /liliYou like making things easier for customers and colleagues. If there’s a roadblock, you want to smooth it away! /liliReady to work in a fast-paced, less corporate, startup environment.br/li /ulEager to take strongownership /strongof the company and share improvement points em(we have a /emstrongculture of change /strongem!)br/emstrongPerks of being part of our team br/strongulliHigh growth, multicultural and friendly environment /liliSave expenses with Cobee and get your salary in advance with Payflow /liliHealthy life with Gympass ️ and Alan as private health insurance ???? /liliLanguage classes with Yolk Academy /liliSyra discounts, Nora Apeteat lunch /liliBreakfast in the office, organic fruit and free caffeine and theine /liliFlexible schedules , pet Friendly and no dress code!br/li /ulIs this youem?! /em strongCome rock the world with us!br/strongstrongAbout Us br/strongstrongAt Factorial, we’re building the leading business management software for companies of all sizes. /strong Our platform centralizes key workflows across HR, finance, and operations, freeing teams from manual processes so they can focus on what really matters: leading, growing, and taking care of their people.With over 1,200 employees across 7 markets, we serve 700,000+ users and are one of Europe’s fastest-growing SaaS companies, backed by top-tier investors and proudly headquartered in Barcelona.brstrongOur Values????br/strongulliWe own it: We take responsibility for every project. We make decisions, not excuses. /liliWe learn and teach: We're dedicated to learning something new every day and, above all, share it. /liliWe partner: Every decision is a team decision. We trust each other. /liliWe grow fast: We act fast. We think that the worst mistake is not learning from them. /li /ul /p /ulh3Seniority level /h3ullih3Seniority level /h3Mid-Senior level /li /ulh3Employment type /h3ullih3Employment type /h3Full-time /li /ulh3Job function /h3ullih3Job function /h3Business Development and Sales /lilih3Industries /h3Software Development /li /ulpReferrals increase your chances of interviewing at Factorial by 2x /ph3Sign in to set job alerts for “Account Manager Team Lead” roles. /h3h3KAM Value Channel Foods (Temporary 9 months) /h3h3Spanish Speaking Google Ads Onboarding Account Manager /h3h3German speaking Google Ads Onboarding Account Manager /h3pSant Esteve Sesrovires, Catalonia, Spain 4 weeks ago /ppWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. /p #J-18808-Ljbffr

pPROPÓSITO DE LA POSICIÓN /pbr /Lea el resumen de esta oportunidad para comprender qué habilidades, incluidas las habilidades interpersonales relevantes y el dominio de paquetes de software, se requieren.br /pLiderar la gestión y transformación del equipo de Atención al Cliente, asegurando la excelencia operativa y el cumplimiento de los estándares de Kärcher. La posición de Customer Service Team Lead ubicada en Granollers requiere un perfil con sólida capacidad de liderazgo que mantenga una conexión con la realidad operativa del departamento pero dando autonomía al equipo. Su foco principal será la optimización de procesos mediante el análisis de datos, el uso estratégico de la Inteligencia Artificial y una toma de decisiones ágil y conectada con el negocio. /pp*Imprescindible disponer de coche privado (la empresa está ubicada en Granollers) /ppFunciones y responsabilidades del puesto: /pulliEmpoderamiento y dirección: Guiar, motivar y desarrollar al equipo de Customer Service, estableciendo objetivos claros y fomentando la autonomía del personal en su día a día /liliConexión operativa: Mantener un pulso constante del estado del departamento a través de reuniones de seguimiento eficientes, asegurando estar al día de los retos operativos sin intervenir en la ejecución diaria /liliToma de decisiones crítica: Actuar como punto de escalado para la resolución de conflictos complejos, reclamaciones críticas de clientes o incidencias graves de servicio, aportando soluciones rápidas y definitivas /liliOptimización de flujos de trabajo: Auditar y redefinir los procesos internos del departamento para eliminar tareas redundantes, mejorar los tiempos de respuesta y potenciar la eficiencia del equipo /liliAdopción e impulso de IA: Identificar e implementar herramientas basadas en Inteligencia Artificial y automatización (ej. automatización de flujos de pedidos, gestión inteligente de consultas, chatbots) para liberar al equipo de carga administrativa /liliSistemas digitales: Supervisar de manera global y asegurar la mejora continua en la gestión de pedidos a través de sistemas automatizados (EDI, INFONET, WEB) /liliCultura basada en datos (Data-Driven): Utilizar el análisis de datos para monitorizar los KPIs clave del departamento (tasas de error en pedidos, tiempos de cierre de reclamaciones, nivel de servicio) /liliIdentificación de tendencias: Traducir las métricas y los datos en planes de acción preventivos para corregir errores de raíz antes de que afecten al cliente /liliGarantía de Calidad: Asegurar el cumplimiento de los estándares de la norma ISO 9001:2015 en su área de responsabilidad /liliSupervisión de Grandes Cuentas (Key Accounts): Asegurar que el equipo cumpla con los acuerdos de nivel de servicio (SLAs) para clientes estratégicos, interviniendo institucionalmente cuando sea necesario /liliInterlocución interna: Coordinarse de forma fluida con Logística, Ventas (KAMs), Marketing y Finanzas para alinear la estrategia de atención al cliente con los objetivos globales de Kärcher /li /ulpEstudios y Experiencia previa /pulliTitulación Universitaria Superior /liliImprescindible Experiencia en Customer Service en el sector industrial o similar (productos físicos, no servicios) /liliSe valorará positivamente formación complementaria en Business Analytics, Gestión de Procesos o Customer Experienc /liliMínimo 3 a 5 años de experiencia gestionando equipos en departamentos de Customer Service o Atención al Cliente (en entornos multinacionales B2C y B2B /liliSe valora experiencia en el área de Inside Sale /lilis.Experiencia demostrable en la mejora de procesos y gestión basada en indicadores (KPIs). Informática, idiomas, licencias... /liliInteligencia Artificial y Analítica: Alta afinidad tecnológica. Facilidad para entender, adoptar e implementar herramientas de IA, automatización de procesos y software de análisis de datos (Excel avanzado, Power BI /liliERP: Conocimientos sólidos de SAP (módulos de gestión de pedidos/ventas /liliIdiomas: Imprescindible buen nivel de inglés hablado /li /ulpCompetencias/habilidad /pulliHabilidad para delegar con confianza, empoderar al equipo y mantener el control sin necesidad de supervisar al milímetro (evitando el micromanagemen /liliPensamiento analítico: Capacidad para\ "leer" el departamento a través de los datos y tomar decisiones basadas en evidencia. /liliOrientación a procesos y mejora continua: Mentalidad enfocada a la eficiencia y la automatización tecnológica. xhfqzwm /liliVisión global del negocio, proactividad y excelentes dotes de comunicación. /li /ul

ppWe are looking for a hands-on Head/Manager of Account Management to lead our Portuguese market as part of our Customer Experience (CX) organization. /ppReporting to the Accounts Senior Director, you will own the retention, expansion, and customer success strategy for one of our key markets. This role combines strategic leadership with strong operational execution. You will be expected to stay close to the day-to-day reality of the business, support your team through complex customer situations, and drive continuous improvements across customer experience, retention, and revenue growth. /ppWe are looking for a player-coach who enjoys working closely with Account Managers, solving customer challenges, analyzing performance data, and turning insights into action. /ph3What You'll Be Doing /h3ulliOwn customer retention, renewal, and expansion targets for the Portuguese market. /liliDevelop and execute initiatives to increase customer lifetime value and reduce churn. /liliMonitor team performance and ensure KPIs are consistently achieved. /li /ulh3Lead and Develop a High-Performing Team /h3ulliRecruit, onboard, and develop top Account Management talent. /liliCoach Account Managers through complex customer situations, negotiations, and escalations. /liliFoster a high-performance culture focused on accountability, customer outcomes, and continuous improvement. /liliConduct regular performance reviews and provide actionable feedback. /li /ulh3Own Operational Excellence /h3ulliStay close to the day-to-day operation and proactively identify opportunities for improvement. /liliSupport the team in managing high-risk accounts, customer escalations, product-related challenges, and renewal risks. /liliDesign, implement, and optimize processes that improve efficiency, customer satisfaction, and business results. /liliUse data to identify trends, uncover root causes, and drive informed decision-making. /li /ulh3Act as the Voice of the Customer and Market /h3ulliBuild strong cross-functional relationships with Product, Sales, Marketing, and Operations. /liliTranslate customer feedback and market insights into actionable recommendations. /liliAdvocate for the needs of Portuguese customers and help shape product and service improvements. /li /ulh3Your Profile /h3h3Must-Have Requirements /h3ulliNative Portuguese speaker with direct experience working in the Portuguese market. /lili3+ years of leadership experience within Account Management, Customer Success, Customer Experience, or a related SaaS function. /liliStrong SaaS or technology industry background. /liliDemonstrated ownership of retention, renewals, upselling, cross-selling, and expansion metrics. /liliExperience working in fast-paced, high-growth environments. /li /ulh3What We Are Looking For /h3ulliA hands-on leader who enjoys being close to customers and operations. /liliStrong problem-solving and analytical skills. /liliAbility to navigate ambiguity and make data-driven decisions. /liliExperience managing customer escalations, churn-risk situations, and complex stakeholder conversations. /liliExcellent coaching and people development capabilities. /liliStrong business acumen with the ability to balance short-term execution and long-term strategy. /liliAbility to influence cross-functional teams and drive alignment across the organization. /li /ulh3About us /h3pbAt Factorial, we're building the leading business management software for companies of all sizes. /b Our platform centralizes key workflows across HR, finance, and operations, freeing teams from manual processes so they can focus on what really matters: leading, growing, and taking care of their people.With over 1,200 employees across 7 markets, we serve 700,000+ users and are one of Europe's fastest-growing SaaS companies, backed by top-tier investors and proudly headquartered in Barcelona.We believe in bold goals, radical ownership, and inclusive collaboration. If you're excited to shape the future of business management technology, we'd love to meet you. /ph3Our Values /h3ullibWe own it /b: We take responsibility for every project. We make decisions, not excuses. /lilibWe learn and teach /b: We're dedicated to learning something new every day and, above all, share it. /lilibWe partner /b: Every decision is a team decision. We trust each other. /lilibWe grow fast /b: We act fast. We think that the worst mistake is not learning from them. /lilibWe believe in diverse talent: /b We welcome applicants from all backgrounds and strongly encourage people of diverse experiences and identities to apply. /lilibWe believe in inclusion: /b We are committed to equal opportunities and actively promote workplace inclusion of people with disabilities. If you would like to learn more about our inclusive recruitment processes, you are welcome to indicate so optionally and we will share additional information with you. /li /ulpWanna learn more about us? Check our website! /ph3Perks of being part of our team /h3pWe care about people and we also offer a lot of benefits for employees: /pulliHigh growth, multicultural and friendly environment /liliAlan as private health insurance /liliHealthy life with Wellhub (Gyms, pools, outdoor classes) /liliSave expenses with Cobee /liliLanguage classes /liliBreakfast in the office and organic fruit /li /ul /p #J-18808-Ljbffr