German-speaking Customer Support Expert for Mercedes Team in Greece
14 days ago
Málaga
Work Remotely from Greece Obtenga más información sobre este puesto leyendo los detalles a continuación y luego envíe su solicitud para ser considerado. Love cars? Love helping people? Now imagine doing both, while living in Greece. We are hiring on behalf of our client for German-speaking Customer Experts to represent Mercedes-Benz, one of the most respected automotive brands in the world. This is your opportunity to combine brand prestige, customer experience skills, and a Mediterranean lifestyle, all while working from home in Greece. You’ll be the voice of a premium brand, helping customers with their questions and ensuring every interaction reflects the quality Mercedes-Benz stands for. Your Role As a Customer Expert, you will be the first point of contact for customers, supporting them across phone, email, and chat. • Represent Mercedes-Benz in a professional and customer-focused way, • Provide information about products, services, and vehicle-related topics, • Handle customer questions and resolve issues efficiently, • Deliver a seamless and premium customer experience, • Turn challenging situations into positive brand experiences Requirements Your Profile We're looking for someone who combines communication skills with genuine interest. • Speak German fluently, • Have very good English skills (written & spoken), • Have at least 6 months of customer service experience (preferred), • Have a strong passion for cars (a big advantage!), • Communicate clearly and confidently, • Enjoy problem-solving and taking ownershipAre comfortable with technology and learning new systems, • Bring a positive, service-minded attitude Why This Role is Special You’ll work for a global premium automotive brand, building experience that stands out on your CV. At the same time, you get the flexibility of working remotely while enjoying life in Greece, a country known for its lifestyle, climate, and culture. Benefits Our client supports your move and your growth. You can expect • Full relocation support to Greece, • Competitive monthly salary + 2 extra salaries per year, • Performance and referral bonuses, • Private healthcare benefits, • Fully paid training, • Career growth opportunities in a large international organization, • Community events and social initiatives, • Free online Greek language courses, • A supportive and multicultural work environment This is more than a customer service role. xcskxlj It's a chance to represent an iconic brand, grow professionally, and live somewhere most people only visit on holiday. #J-18808-Ljbffr