Regional IT Infrastructure & Service Delivery
2 days ago
Pozuelo de Alarcón
MG Motor is seeking the Regional IT Service Delivery Manager, responsible for supporting and maintainingthe regional IT infrastructure and workplace environment across Europe, ensuring reliable IT services forbusiness operations and end users. Lea atentamente toda la información sobre esta oportunidad y luego utilice el botón de solicitud de abajo para enviar su CV y su candidatura. This role works closely with regional business teams, global IT functions and external service providers tomanage infrastructure operations, end-user services, cloud resources, local IT vendors andtelecommunications services across the region. Key Responsibilities • Support regional IT infrastructure, workplace services across Europe., • Manage and maintain IT assets including networks, servers, cloud resources, office IT facilities and end-user devices to ensure stable and secure operations., • Coordinate with local vendors and service providers for internet connectivity, telecommunications,hardware support, office IT setup and other infrastructure-related services., • Collaborate with global IT teams to implement corporate IT standards, infrastructure policies andsecurity requirements within the regional environment., • Support the deployment, maintenance and lifecycle management of workplace technologies,collaboration tools and enterprise IT services., • Monitor infrastructure performance, system availability and service quality, and proactively identifyoperational risks and improvement opportunities., • Provide technical support and coordination for infrastructure incidents, service disruptions andoperational escalations, ensuring timely resolution and minimal business impact., • Participate in IT projects, office expansions, system rollouts,database operation and infrastructureupgrades across regional locations., • Manage relationships with external partners and suppliers, including service coordination, issue follow-up and basic cost and budget control., • Ensure IT operations and infrastructure practices comply with company security policies, GDPR andapplicable European regulatory requirements.Qualifications & Experience, • Bachelor's degree or above in Computer Science, Information Technology, Network Engineering or arelated field., • Experience in IT infrastructure operations, end-user support, workplace services or regional ITadministration within an international business environment., • Hands-on experience with enterprise infrastructure technologies, including networks, servers, cloudplatforms (such as AWS or Azure), Microsoft 365 and endpoint management., • Familiarity with IT service management processes and operational support in multi-site or regionalenvironments., • Experience working with local vendors, telecom providers and external IT service partners., • Strong troubleshooting and problem-solving skills with the ability to manage priorities in a fast-pacedenvironment., • Good communication and stakeholder management skills, with the ability to collaborate acrossmulticultural and cross-functional teams., • Fluent English communication skills; additional European language capabilities are a plus. xohynlm, • Knowledge of information security, GDPR and IT compliance standards is preferred. #J-18808-Ljbffr