Senior Project Manager- Data Collection
8 hours ago
Alcobendas
ph3About Welo Data /h3 pWelo Data,a WeloGlobalbrand,is the multilingual data and evaluation partner for foundation labs and enterprises deploying GenAI systems globally.Theydeliverthe humanjudgment, data infrastructure, and evaluation systems that ensure AI models perform reliably across languages, cultures, and real-world contexts, at every stage from training through deployment. Itsglobal network of 500,000+ vetted expertsspans300+ languages and locales, enabling high-quality multilingual data creation and structured model evaluation across the full spectrum of modern AI applications — from large language models and voice and speech systems to agentic workflows and robotics and embodied AI. This breadth of linguistic, cultural, and domainexpertiseenables Welo Data to address critical AI development challenges, including safety, bias, inclusivity, and cross-lingual reliability. A unified global operating model, led by specialized program and quality experts and grounded in assessment-driven talent selection, localized rubrics, and continuous calibration, ensures consistent performance across languages, domains, andmodalities.Underpinning all of this is NIMO™ (Network Identity Management and Operations), Welo Data's proprietaryidentityand fraud-prevention framework. Built tomaintaindata integrity and workforce trust across a global contributor base, NIMO combines advanced verification, continuous monitoring, and structured QA to ensure every dataset isaccurate, traceable, and culturally grounded. welodata.ai /p pThe Senior Project Manager oversees a portfolio of Data Collection (DC) projects across onsite, studio, and remote modalities. Leads delivery and scale: contributor capacity planning, vendor management, and process improvement. Ensures quality is consistent across projects, drives performance improvements, and plans work jointly with the Quality team. Ensures financial performance and compliance requirements are met across all DC projects in the portfolio. /p h3Job Reference: #LI-JC1 /h3 h3Main responsibilities /h3 ul liDC function build-out: Support the Senior Manager DC in building operational capability - contribute to SOP development, tool evaluation, process design, and piloting new collection modalities as the function scales. /li liPortfolio delivery: Plan and run a portfolio of DC projects (onsite, studio, remote) end-to-end; set priorities, milestones, and handoffs across time zones. /li liGovernance reporting: Maintain DC portfolio tracker and dashboard; run regular delivery reviews covering project status, contributor pipeline, and quality outcomes (status, risk, escalations); flag risks and escalations to Senior Manager DC with clear options and impact. /li liCapacity planning: Forecast and secure contributor capacity across modalities, locales, and project types for the portfolio; flag capacity risks and cross-programme conflicts. /li liQuality consistency: Partner with the Quality team on acceptance criteria, QC rubrics, audits, and corrective actions; ensure quality standards are applied consistently across projects and modalities. /li liProcess improvement tooling: Identify manual or inefficient steps in DC workflows; own SOP maintenance; drive adoption of DC tooling across the team. /li liVendor management: Manage DC vendor relationships within established SLAs and playbooks; review performance and drive improvements or changes as needed. /li liFinancial control: Build and track project and portfolio budgets, burn, and margins; manage change orders to protect financial outcomes. /li liRisk, issue change: Lead root-cause analyses and corrective action plans; elevate high-impact items with options and impact. /li liClient and stakeholder management: Lead portfolio-level planning and client reviews; explain results, risks, and next steps clearly; manage escalations and scope changes. /li liTeam enablement: Coach DC PMs (P1-P2) and coordinators on delivery, QA, and DC-specific tools and workflows; support onboarding and skills growth (no formal line management required). /li liCompliance security: Ensure data handling, consent, PII, and Info Sec policies are followed across all DC workstreams. /li liPeople Management: Gather feedback, provide training and coaching, foster team cohesion, conduct performance reviews, and support staffing and retention efforts. /li liCollaboration with Recruitment: Work closely with the recruiting team to manage DC hiring efforts by communicating role requirements, project pipeline, and candidate statuses. Review, evaluate, and select qualified candidates and decide on next steps (e.g., assessments, interviews, or further evaluation). /li /ul h3Experience /h3 ul li3 - 4 years leading multi-project portfolios or large multi-workstream programmes in data collection, content operations, annotation, or adjacent fields /li liBackground in contributor capacity planning, vendor management, and quality systems; /li liExperience piloting or scaling process improvements is a plus /li liExperience managing or coaching junior team members /li /ul h3Skills and additional qualifications /h3 ul liPortfolio planning and governance across several concurrent DC projects /li liClear communication with senior clients and internal leaders; confident leading planning and governance reviews /li liStrong use of spreadsheets, PM/task boards, and basic BI /li liSound judgement on scope, time, cost, and quality trade-offs /li liNegotiation and escalation to resolve risks, issues, and change /li liCoaching mindset; guides DC PMs (P1-P2) and coordinators /li liComfortable working with global, distributed teams /li liComfortable operating in an ambiguous, fast-changing environment with the ability to define structure where it doesn't yet exist /li /ul h3Additional qualifications /h3 ul liExperience with data collection platforms, contributor management systems, and annotation tools /li liFamiliarity with data submission, validation workflows, and session operations /li liFamiliarity with QA, rubric design, or compliance frameworks (GDPR, COPPA, PII handling) is an advantage /li liAble to work independently and manage complex workflows in a remote environment /li liMultilingual ability is an advantage /li liOwns delivery outcomes for a portfolio of DC projects /li liWorks independently; defines delivery approach and engages the Senior Manager DC for non-standard or high-impact items /li liShares accountability for quality outcomes with the Quality team; works closely with Senior Manager DC on delivery planning and escalations. /li liThis role requires flexible working hours to ensure some overlap with US-based stakeholders and teams. /li /ul /p #J-18808-Ljbffr