Senior Digital Product Manager – Decide & Invest
15 hours ago
Irun
Senior Digital Product Manager – Decide & Invest Country: Spain Compruebe que cumple con los requisitos de habilidades para este puesto, así como con la experiencia asociada, y luego envíe su CV a continuación. IT STARTS HERE Santander ( ) is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer‐centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. The Wealth Management & Insurance division covers three businesses in all Santander Group countries: Insurance, Asset Management and Private Banking. We work to provide the best solutions to our clients in these three businesses in the 10 countries where we are present. THE DIFFERENCE YOU MAKE Savings & Investments Domain is looking for a Senior Digital Product Manager – Decide & Invest, based in Boadilla (Madrid). As a Senior Digital Product Manager, you will own one of the core customer missions within Santander's global Savings & Investments platform: Decide & Invest. You will define the vision, strategy and evolution of the end-to-end digital investment experience, helping millions of Santander customers discover, decide and execute investments across multiple markets and channels. We're transforming the way customers save and invest through innovation, AI, customer‐centric design and global platforms. This role offers a unique opportunity to build products at global scale with direct business impact. Working at the intersection of business, customer experience, data and technology, you will lead one of the most strategic product areas within the Savings & Investment platform, driving innovation while ensuring a consistent, scalable and customer‐centric experience across countries. You will partner closely with local banks, technology teams, Product Owners and senior stakeholders to translate strategic priorities into tangible customer value, shaping the future of Santander's digital investment capabilities. You will play a key role in building Santander's global digital investment platform, designing scalable capabilities that can be adopted across multiple countries while remaining flexible enough to address local regulatory, business and customer needs. Your challenge will be to balance global standardisation with local adaptability, enabling faster time‐to‐market, greater reuse of capabilities and a consistent customer experience across the Group. In this role you will: Product Strategy, Vision & Definition • Analyse customer needs, competitors, market trends and business priorities., • Identify opportunities to improve customer experience and simplify investment journeys., • Own the vision, strategy and roadmap for the Decide & Invest customer mission., • Define and continuously evolve the end‐to‐end customer journey, covering onboarding, profiling, suitability, portfolios, investment execution and servicing., • Design omnichannel‐oriented experiences across channels, while giving response to different customer segments'needs., • Translate product strategy into detailed functional requirements., • Deliver a unified investment experience across investment capabilities., • Balance customer needs, business priorities and technical constraints to maximise customer and business value. Customer Experience & Journey Optimisation • Simplify investment journeys and improve customer experience through data‐driven product decisions., • Design intuitive investment journeys that increase conversion and reduce friction throughout the investment process., • Challenge existing processes to make RegulatoryandCompliance requirementsassimple, intuitive and customer friendly as possible while ensuring full regulatory compliance., • Continuously identify customer pain points and convert them into product opportunities., • Driveconsistency across journeys, channels and markets., • Act as thevoiceof the customer, translating customer needs into product strategy and roadmap priorities. ProductDelivery • Lead the end‐to‐end productlifecycle, from discovery and prioritisation to deliveryandcontinuous optimisation., • CoordinateProductOwners, countries, technologyteamsandbusiness stakeholders to ensure scalable global delivery., • Managedependencies, risksandcross‐functionalalignment across multiple initiatives., • Ensureproduct adoption and rollout across countries., • Promotecollaborationacross customer missions to deliver a seamless end‐to‐end investment experience. ProductPerformance • Define productsuccess metrics and monitorcustomer, business and operational KPIs., • Drive product adoption, rollout and change management across countries., • Identify opportunitiesforoptimisation, innovationandcontinuous improvement., • Monitormarkettrends,competitor initiativesandemerging technologies, translatinginsightsintoproduct strategy., • Manageinternalandexternalpartnerswhererequired. Countryadoption responsibleforasetofcoremarkets Countryroadmapalignment End‐to‐endcustomer experience delivered BusinessreadinessLocalbusinessprioritiesFunctionalrollout support Marketfeedback&continuous improvement WHATYOU'LLBRING • Professional Experience, • 8+yearsof relevant experience as a Product Manager, SeniorProduct Owner, ProgramManager or similar role in digital environments., • Experience owning digital products or leading complex digital initiatives with cross‐functional and international stakeholders., • Strong background in digital banking, wealthmanagement, fintech, e‐commerce or onlineplatforms., • Experience leading complex, multi‐country digital initiatives., • Solidunderstanding ofAgile delivery and digital product development., • Strong stakeholder management and communication skills, including interaction with senior profiles., • Ability to translate complex concepts into clear, actionable strategies and roadmaps., • Goodunderstandingof technology concepts and development principles., • Strong product mindset with the ability to combine strategic thinking, customer obsessionandhands‐on execution., • UX‐oriented with high attention to detail., • Excellentorganizationalandprioritization skills., • EducationUniversity degreein Business, Economics, Engineering, Data, Technology or related fields (Preferred), • Languages FluentEnglishandSpanish(Required).WEVALUEYOURIMPACT, • Flexibility that works. Enjoy a hybrid working models—some days remote, some days onsite with your team—along with flexible hours., • Learning for life. Access hundredsof courses on our platforms, including exclusive access to our global learning space: Santander Open Academy ( ), • Competitive rewards. Receive a highly competitive salarywith performance-based bonuses, motivating you to keep growing with us., • Financial advantages. Benefit from preferential banking terms, special interest rates on loans, life insurance, and more., • Your health is our priority. Through BeHealthy,ourglobal wellness programme, we promote Holistic wellbeing., • We know family is everything. That's why we offer childcare support and family‐friendly programmes tailored to each life stage., • Extra benefits. Gym/WellHub membership, medical centres in some of our facilities, meal subsidy, parking, shuttleservicefrom various points in Madrid, as well as exclusive discounts and offers for Santander employees., • And that's only the beginning—we'll tell you more when you join! We're here to keep you motivated, help you reach your goals, and celebrate your progress, every step of the way.LOCALCOMPLIANCE Santander is proud of being an organization where there are equal opportunitiesregardlessof age, gender, disability, civil status, race, religion or sexual orientation.We are committed toproviding an inclusive and accessible application processfor all candidates. The Santander Effect Our work touches 140millionlives every day. How? By always innovating, sharing our experiences, questioning how we do things and adapting to new challenges. As we keep reinventing ourselves for the digital age, you'll find thatwithus, even your smallest action willhaveamassiveimpact. xohynlm That'sthe Santander Effect. #J-18808-Ljbffr