Buscar empleo: 67 ofertas de trabajo de google en Las Rozas De Madrid (julio 2026)

Global Digital Product & Experience Manager

hace 4 días

Boadilla del Monte

ppbIT STARTS HERE /b Santander ( is evolving from a global, high-impact brand into a technology‑driven organization, and our people are at the heart of this journey. Together, we are driving a customer‑centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. Country: Spain. /p h3Global Digital Product Experience Manager – Madrid /h3 h3Key Responsibilities /h3 ul liEnsure effective execution of the digital insurance product roadmap. /li liElevate digital customer experience standards across all channels. /li liCoordinate structured follow‑up of digital performance across markets. /li liTranslate strategic priorities into actionable product and experience initiatives. /li /ul h3Digital Experience Leadership (Cross‑Channel) /h3 ul liLead the definition and evolution of the end‑to‑end digital insurance experience across app, web and assisted channels. /li liDrive journey simplification, friction reduction and customer‑centric design principles. /li liIdentify structural UX barriers impacting conversion and engagement. /li liEnsure cross‑channel consistency between digital and assisted environments. /li liCollaborate closely with the CRO Experimentation Lead to embed behavioral insights into journey design. /li liEstablish scalable UX standards and design guidelines across markets. /li liSupport countries in diagnosing experience gaps and defining improvement action plans. /li /ul h3Global Product Squad Ownership /h3 ul liAct as functional owner of the Digital Insurance squads (e.g., Daily Insurance and Protection Product squads). /li liGovern backlog prioritization based on business impact and funnel performance. /li liEnsure alignment between product roadmap and defined growth objectives. /li liCoordinate closely with Technology and BECO teams to ensure timely and effective delivery. /li liMonitor delivery progress and address cross‑functional dependencies. /li /ul h3Cross‑Country Coordination /h3 ul liAct as the main coordination point between Global and local digital insurance teams. /li liEstablish structured governance routines (e.g., performance reviews, roadmap alignment sessions). /li liMonitor action plan execution across markets. /li liEnsure consistent implementation of global initiatives and standards. /li liIdentify performance gaps and support corrective action plans. /li /ul h3KPI Follow‑up Performance Governance /h3 ul liWork closely with the Digital Analytics Lead to ensure transparency and comparability of KPIs. /li liTrack Digital Share, Conversion Rate, LTV/CAC and customer growth performance across markets. /li liEnsure action plans are clearly linked to measurable performance impact. /li liSupport preparation of structured performance materials for senior stakeholders. /li /ul h3Best Practice Identification Scaling /h3 ul liIdentify high‑performing initiatives across markets. /li liDevelop structured playbooks to replicate successful initiatives. /li liFoster knowledge sharing and cross‑country collaboration. /li liEnsure systematic documentation of learnings and scalable initiatives. /li /ul h3What You’ll Bring /h3 h3Professional Experience /h3 ul liAt least 15 years of professional experience, with strong exposure to digital product, customer experience and transformation roles. /li liProven experience leading cross‑channel digital experience optimisation initiatives. /li liExperience owning product backlogs and working closely with technology teams. /li liExperience working with attribution models and performance measurement frameworks. /li liExperience scaling paid media across multiple markets. /li liHands‑on experience designing, executing and analysing A/B and multivariate tests. /li liExperience coordinating multiple international markets. /li liExperience operating in large, matrix organisations. /li liExperience in insurance, banking or financial services (preferred). /li /ul h3Education /h3 ul liBachelor’s degree in Business, Engineering, Marketing or related field. /li liMBA or postgraduate studies (preferred). /li /ul h3Languages /h3 ul liFluent in English and Spanish. /li liPortuguese (preferred). /li /ul h3Hard Skills /h3 ul liStrong understanding of digital funnel dynamics and business impact drivers. /li liHands‑on experience with digital analytics tools (Google Analytics 4, Adobe Analytics, Adobe Target or similar). /li liStrong hands‑on experience with Google Ads, Meta Ads, Campaign Manager 360, Google Analytics 4 and tag management tools. /li liUnderstanding of SEO and organic growth principles. /li liFamiliarity with AI‑driven search environments and emerging digital acquisition channels. /li liStrong understanding of behavioural science and user psychology principles. /li /ul h3Soft Skills /h3 ul liStructured, analytical and performance‑oriented mindset. /li liStrong execution discipline and accountability. /li liExcellent stakeholder management and communication skills. /li liAbility to influence stakeholders across functions and geographies. /li liComfortable operating in international, multicultural environments. /li /ul h3We Value Your Impact /h3 pYou can expect a fair, competitive reward package that reflects the impact you create and the value you deliver, alongside rewards that go beyond numbers. Flexible hybrid working models (some days remote, some days onsite with your team) and flexible hours are available. You will have access to extensive learning platforms, Santander Open Academy, preferential banking terms, life insurance and more. Health, wellness, childcare support and family‑friendly programmes are provided. Additional benefits include gym/WellHub membership, medical centres, meal subsidies, parking, shuttle service and exclusive discounts for Santander employees. /p h3Local Compliance /h3 pSantander is proud to provide equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to an inclusive and accessible application process for all candidates. /p /p #J-18808-Ljbffr

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