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Accor, a leading hospitality company, is seeking a Luxury Reservation Consultant in Barcelona.Obtenga más información sobre este puesto leyendo los detalles a continuación y luego envíe su solicitud para ser considerado.You will handle inbound booking calls, engage with guests, and offer knowled

pAccor in Barcelona is seeking a Luxury Reservation Consultant to join our Global Reservation Centre. You will handle inbound calls, recommend rooms and packages for our luxury brands worldwide, and convert inquiries into bookings while delivering exceptional service. /ppFluent English and French are required, with a passion for travel and hospitality. You will join a diverse team with extensive training, competitive benefits, and opportunities to grow within a global hospitality leader. /p #J-18808-Ljbffr

ppSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square‑meter ballroom with abundant natural light, breakout rooms catering to all size of meetings, a rejuvenating spa, and a state‑of‑the‑art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! /p h3Job Description /h3 pbWhat you’ll do /b /p pWe are looking for an Accountant to join the team at SLS Barcelona. Under the guidance of the Assistant Director of Finance, you’ll support the Finance department on the financial operations of the hotel while managing hotel assets and ensuring a centralized accounting environment. /p ul liVerify that the PMS daily city ledger, guest ledger and advance deposit ledger balances reconcile to the sum of previous month closing balance and the PMS system net changes for the current month to date. /li liPrepare daily revenue journal, ensuring that revenues have been classified to the correct general ledger code. Circulate completed report to department heads on a timely basis. /li liVerify that the total cash settlements posted in the PMS system for the day balance to the total amount of cash deposited per the General Cashier report. /li liVerify all credit cards billing against the daily business report and prepare credit card and bank conciliation sheets and credit card commission accrual. /li liEnsure that audit policies and procedures (Control Self-Assessment) are being followed. /li liBe fully in line with Hotel Credit Policy. /li liCheck that all invoices have relevant back-ups and are in accordance with rates quoted by the hotel and with banqueting orders. /li liEnsure credits received are allocated against the correct invoice and not pro‑rated over various invoices. /li liEnsure any payments received at the hotel are credited correctly. /li liFollow up outstanding amounts with standard letters in accordance with Credit Policy and Procedure. /li liAdvise of any potential problems as soon as they come to light. /li liKnow and observe credit policies. /li liProcess all applications for new credit accounts. /li liRegularly distribute listings of all active accounts receivable. /li liEstablish and continually review credit limits for accounts receivable. /li liReview checked‑out guests, open payer accounts, and advance deposit records with audited revenue. /li liMaintain a complete credit file for each account containing all documentation related to the credit investigation. /li liManage, reconcile and follow up on all credit card inquiries/disputes. /li liReview all accounts receivable debits and credits daily. /li liVerify the accuracy of accounts receivable balances. /li liMaintain and build communication with all credit stakeholders. /li /ul h3Qualifications /h3 pbWhat we are looking for... /b /p ul liBachelor’s degree in hospitality, business administration or related field. /li li+2 years of experience in a hotel’s accounting department. /li liAbility to multitask, work in a fast‑paced environment and have a high‑level attention to detail. /li liFluent in Spanish and English. /li liYou take ownership of important issues, solve problems, and make effective decisions. /li liYou learn quickly and adapt to SLS’s unique culture. /li liYou are humble and open to ideas. We leave our ego at the door and help get things done. /li liYou’re up for doing things differently and trying (almost) everything once. /li liYou want to be part of a team that works hard, supports each other and has fun along the way. /li /ul h3Additional Information /h3 pbWhat's in it for you... /b /p ul liThe opportunity to join an innovative, fast‑growing, international group that’s committed to not just building new hotels but building a global brand. /li liThe chance to challenge the norm and work in an environment that is both creative and rewarding. /li liBecome part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. /li liA competitive package and plenty of opportunity for development. /li liExcellent discounts across the entire Ennismore family of brands. /li /ul pSLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder‑built brands with purpose at their heart. Ennismore is a joint‑venture with Accor, formed in 2021. /p /p #J-18808-Ljbffr

Job Description /h3 pWe are Accor, a leading worldwide hospitality and lifestyle company. Our Commitment to Diversity Inclusion /h3 pAccor welcomes talent from all backgrounds and encourages diversity, inclusion and equal opportunity.

ph3Company Description /h3 pSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5‑star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all‑encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square‑meter ballroom with abundant natural light, breakout rooms catering to all size of meetings, a rejuvenating spa, and a state‑of‑the‑art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! /p h3People Culture Trainee - Job Description /h3 pUnder the guidance of the People Culture team, you will support day‑to‑day People Culture operations while gaining hands‑on experience in different areas of the department. /p h3Responsibilities /h3 ul liSupport the People Culture team with daily administrative tasks. /li liAssist in the recruitment process by posting job vacancies, screening CVs and communicating with candidates. /li liSupport the onboarding process by preparing documentation and coordinating new starters’ first day. /li liHelp collect and prepare employee documentation and ensure personnel files are complete and up to date. /li liAssist in maintaining employee information in the HRIS (Factorial/Workplace). /li liHelp answer employees' basic HR‑related queries or direct them to the appropriate person. /li liAssist with the organization and allocation of employee lockers. /li liSupport the organization of employee engagement activities, internal events, and People Culture initiatives. /li liHelp maintain an updated candidate database and talent pipeline. /li liProvide general administrative support to the People Culture department and assist with ongoing HR projects. /li /ul h3Qualifications /h3 ul liStudying a bachelor’s or master’s degree in hospitality or a related field. /li liPossibility to sign an agreement with your school for a period of preferably 6 months. /li liAbility to multitask, work in a fast‑paced environment and have a high‑level attention to detail. /li liExcellent verbal and written communication skills. Fluent in Spanish and English. /li liOwnership of important issues, problem‑solving and effective decision‑making skills. /li liQuick learning and adaptability to SLS’s unique culture. /li liHumble and open to ideas with an ego‑free attitude. /li liWillingness to try new things and embrace experimentation. /li liTeam‑player who supports others and enjoys collaboration. /li liPositive attitude, eagerness to learn, open mind and passion for challenges. /li liThriving in dynamic environments and joy in pre‑opening procedures. /li /ul h3Benefits /h3 ul liThe opportunity to join an innovative, fast‑growing, international group committed to building new hotels and a global brand. /li liThe chance to challenge the norm and work in an environment that is both creative and rewarding. /li liBe part of a passionate team that creates great hospitality experiences and explores new locations. /li /ul h3Additional Information /h3 pSLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder‑built brands with purpose at their heart. Ennismore is a joint‑venture with Accor, formed in 2021. /p /p #J-18808-Ljbffr

ppSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! /p h3Job Description /h3 pbWhat you’ll do /b /p pWe are seeking a Director of Operations to join the team at SLS Barcelona. The Director of Operations is a key member of the Executive Committee, acting as the General Manager's closest operational partner and ensuring the seamless day to day delivery of an exceptional guest experience. Reporting directly to the General Manager, this leader works in close coordination with the leaders of Rooms Division, Food Beverage, and Spa Wellness to ensure consistency, alignment, and excellence in daily execution. /p pThis is a hands‑on leadership role, deeply embedded in daily operations. You lead from the floor, alongside department heads. The rhythm of a five star hotel means this role calls for full flexibility of schedule, including evenings and weekends. /p ul liPartner closely with the leaders of Rooms Division, Food Beverage, and Spa Wellness, acting as their day to day operational reference point to ensure consistency, efficiency, and service excellence across all touchpoints. /li liCollaborate with Executive Committee members to ensure financial targets, KPIs, and service standards are achieved. /li liAct as the main point of escalation for operational issues across all departments, at all hours, and step in personally, alongside department heads, to help resolve them. /li liBe present on the floor during peak periods, including evenings and weekends, anticipating issues before they affect the guest experience. This is a full operations role, and flexibility of schedule is a core requirement. /li liTranslate strategic objectives set by the General Manager and Executive Committee into clear operational plans aligned with brand standards, financial goals, and guest experience expectations. /li liSupport the development and implementation of operational strategies for Rooms, FB, and Spa Wellness, driving consistency, efficiency, and service excellence. /li liOversee daily operations, ensuring compliance with brand standards, safety regulations, and operational best practices. /li liEnsure a consistently elevated guest experience across all touchpoints, taking direct ownership when recovery is needed. /li liMonitor performance, costs, and productivity to drive efficiency and profitability. /li liSupport budget management and sustainable operational results. /li liDrive continuous improvement in service delivery, operational processes, and guest experience. /li liEnsure strong interdepartmental coordination to deliver a seamless guest journey. /li liContribute to building and sustaining a high performing leadership culture across operational areas, in partnership with the General Manager. /li /ul h3Qualifications /h3 pbWhat we are looking for... /b /p ul liPartner closely with the leaders of Rooms Division, Food Beverage, and Spa Wellness, acting as their day to day operational reference point to ensure consistency, efficiency, and service excellence across all touchpoints. /li liCollaborate with Executive Committee members to ensure financial targets, KPIs, and service standards are achieved. /li liAct as the main point of escalation for operational issues across all departments, at all hours, and step in personally, alongside department heads, to help resolve them. /li liBe present on the floor during peak periods, including evenings and weekends, anticipating issues before they affect the guest experience. This is a full operations role, and flexibility of schedule is a core requirement. /li liTranslate strategic objectives set by the General Manager and Executive Committee into clear operational plans aligned with brand standards, financial goals, and guest experience expectations. /li liSupport the development and implementation of operational strategies for Rooms, FB, and Spa Wellness, driving consistency, efficiency, and service excellence. /li liOversee daily operations, ensuring compliance with brand standards, safety regulations, and operational best practices. /li liEnsure a consistently elevated guest experience across all touchpoints, taking direct ownership when recovery is needed. /li liMonitor performance, costs, and productivity to drive efficiency and profitability. /li liSupport budget management and sustainable operational results. /li liDrive continuous improvement in service delivery, operational processes, and guest experience. /li liEnsure strong interdepartmental coordination to deliver a seamless guest journey. /li liContribute to building and sustaining a high performing leadership culture across operational areas, in partnership with the General Manager. /li /ul h3Additional Information /h3 pbWhat's in it for you... /b /p ul liThe opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. /li liThe chance to challenge the norm and work in an environment that is both creative and rewarding. /li liBecome part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. /li liA competitive package and plenty of opportunity for development. /li liExcellent discounts across the entire Ennismore family of brands. /li /ul pSLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint‑venture with Accor, formed in 2021. /p /p #J-18808-Ljbffr

ph3Company Description /h3pSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all‑encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square‑meter ballroom with abundant natural light, breakout rooms catering to all sizes of meetings, a rejuvenating spa, and a state‑of‑the‑art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! /ph3Job Description /h3pWhat you’ll do… /pulliGreet all guests warmly and by name, escort guests to their table, provide chair assistance for all guests, and menu presentation. /liliApproach guest and collect information needed to assist with seat arrangements. /liliCreate a fun and relaxed atmosphere where guests come to wind down and enjoy themselves. /liliTo serve food and beverage orders according to recipes and service standards. /liliTo be knowledgeable about products available. /liliWork with the rest of team in keeping things running smoothly and tidily, for both table and bar service. /li /ulh3Qualifications /h3ulliPossibility to sign an agreement with your school for a period of preferably 6 months. /liliCurrently enrolled in a bachelor’s or master’s program in Hospitality, or a related field. /liliAvailability to start as soon as possible. /liliAbility to multitask, work in a fast‑paced environment and have a high‑level attention to detail. /liliExcellent verbal and written communication skills. Fluent in Spanish and English. /liliYou make people feel good – your team, guests, and colleagues alike. You make a positive impact. /liliYou are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. /liliYou take ownership of important issues, solve problems, and make effective decisions. /liliYou learn quickly and adapt to SLS’s unique culture. /liliYou are humble and open to ideas. We leave our ego at the door and help get things done. /liliYou’re up for doing things differently and trying (almost) everything once. /liliYou want to be part of a team that works hard, supports each other, and has fun along the way. /li /ulh3Additional Information /h3pWhat’s in it for you… /pulliThe opportunity to join an innovative, fast‑growing international group committed to building not just new hotels, but a global luxury brand. /liliThe chance to challenge the norm and thrive in a creative, rewarding environment as the first and last touchpoint for guests. /liliBecome part of a passionate team dedicated to delivering exceptional hospitality, mastering hands‑on service skills, and exploring upscale hotel operations every day. /li /ul /p #J-18808-Ljbffr

ph3Who We Are /h3pHave you ever booked a hotel online? Then you’ve probably used D-EDGE without knowing it. /ph3Mission /h3pMission: Every day, we help more than 18,000 hotels worldwide to develop their online visibility and sales through leading-edge cloud-based e-commerce solutions. As a subsidiary of the Accor group, D-EDGE simplifies the life of independent hotels and hotel chains alike. /ph3Figures /h3pFigures: D-EDGE Is the European No1 and World No3 hotel distribution technology provider in hospitality. With a team of more than 500 experts located in over 20 countries, D-EDGE provides localised support, services, and tools. With its global network of 500+ partners, D-EDGE’s ever-expanding ecosystem is a positive place to do business and grow. /ph3Culture /h3pCulture: At D-EDGE we are driven by these 4 key values: /pulliWe care about people #PEOPLE FIRST /liliWe dare to share #OPEN COMMUNICATION /liliWe embrace change #ADAPTABILITY /liliWe go the extra mile #GO BEYOND /li /ulpExplore our Culture Book today and see if D-EDGE is the right fit for your career aspirations! /ppD-EDGE is an equal-opportunity employer. We welcome all qualified candidates regardless of race, ethnicity, religion, gender, sexual orientation, age, disability, or any other legally protected status. /ph3About The Team /h3pAs a member of the Technical Support North Europe team (comprising about 10 people), you will be based in our Barcelona office. You will report to Piero Trocciola, Head of Technical Support for Italy and Central Europe. The Customer Service department is at the heart of our value proposition. The teams support our clients in their activities. They provide a level 1 technical assistance and incident resolution service. When necessary, they escape to levels 2 and 3. The Technical Service Specialists (TSS) regularly forward user comments to the Product teams. To be as close as possible to our customers, the teams are located in each of our 22 offices, and the assistance can be reached more than 10 hours a day, thanks to a rotation of the teams, including weekends. The Technical Support team's main objective is to be our client's first point of contact when they experience technical difficulties. /ph3What You’ll Be Doing /h3pThis position is a fixed-term contract starting in September and running through March 2027. /pulliCreate / Take ownership of cases in Salesforce proactively. /liliInvestigate solve customers’ and internal issues in the shortest possible delay. /liliProvide prompt, professional and customised assistance to clients seeking advice on the use of D-EDGE products ; /liliIncrease knowledge, awareness, and autonomy of clients on the use of these products; /liliManage clients’ complaints concerning the issues with our suite of tools. /liliResolve product issues by understanding, determining the cause of the problem, selecting and explaining the best solution to solve the problem. /liliOnce all checks are done, collect all needed info in order to accelerate unresolved cases to a higher level (only trained agents are in charge of escalation to Level 2). /liliTrain, mentor and shadow Junior colleagues, using acquired experience and knowledge to guide the junior agents. /li /ulpYou will be included in the weekend rotation, working with the weekend team you will cover a few weekends per year. /ph3what You’ve Got /h3ulliThe job has been tailored for you if: /liliYour are native or fluent in Spanish English. /liliYou have a high sense of customer relationship. /liliExcellent communication skills. /liliAbility to work with others in a close manner. /liliGood multi-tasking skills. /liliTechnical expert in related computer applications. /liliAble to react effectively and calmly in emergencies. /liliExperience with b2b technology companies or hotels. /liliKnowledge of the Hospitality, GDS or OTA. /liliEfficiency in Excel, MS Word, Salesforce CRM. /liliGoogle Suite. /liliSupport, Training, and teaching experience is a plus. /li /ulh3Recruitment Process /h3ulliPhone interview with Talent Acquisition Manager /liliFirst interview with the Manager /liliSecond Interview with Head of Technical Support /liliand welcome to D-EDGE ! /li /ulpPlease be aware that we will be asking for work references. /ppD-EDGE processes your personal data for the management of your application and the creation of a CV database. To learn more about how your data is managed and to exercise your rights, please refer to our Candidate Privacy Policy. /p /p #J-18808-Ljbffr

pAccor Hotels is seeking a Luxury Reservation Consultant in Barcelona to connect with guests and deliver world-class hospitality. You will respond to requests, engage in authentic conversations, and guide guests through selecting rooms and packages for luxury destinations worldwide. /ppTraining and an inclusive international workplace are provided. The role requires fluency in French and English, a background in sales or hospitality, and strong communication skills. /p #J-18808-Ljbffr

ph3Company Description /h3pSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences – meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5‑star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all‑encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square‑meter ballroom with abundant natural light, breakout rooms catering to all sizes of meetings, a rejuvenating spa, and a state‑of‑the‑art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! /ph3Job Description /h3pWhat you’ll do… /pulliVerify receiving and storage procedures daily to ensure they are being followed. /liliVerify that products are received, issued, documented, stored and ordered according to company guidelines. /liliCoordinate with other departments on operational issues related to the warehouse when necessary. /liliMaintain the file of requisition forms, ensuring that they are duly completed and acknowledged by the requesting party. The original copy of the applications is sent to cost control. /liliEnsure that all items stored in freezers are properly packed in plastic bags and labeled with appropriate labels. /liliRegularly inspect all stocks to determine the probability of deterioration and segregate those for priority issuance. /liliWork closely with the Executive Chef and kitchen cleaning staff to ensure the highest standards of hygiene in all storage areas. /li /ulh3Qualifications /h3ulliBachelor’s degree in hospitality, business administration or related field. /lili+2 years of experience in a hotel’s accounting department. /liliAbility to multitask, work in a fast‑paced environment and have a high‑level attention to detail. /liliFluent in Spanish and English. /liliYou take ownership of important issues, solve problems, and make effective decisions. /liliYou learn quickly and adapt to SLS’s unique culture. /liliYou are humble and open to ideas. We leave our ego at the door and help get things done. /liliYou’re up for doing things differently and trying (almost) everything once. /liliYou want to be part of a team that works hard, supports each other and has fun along the way. /li /ulh3Additional Information /h3ulliThe opportunity to join an innovative, fast‑growing, international group that’s committed to not just building new hotels but building a global brand. /liliThe chance to challenge the norm and work in an environment that is both creative and rewarding. /liliBecome part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. /liliA competitive package and plenty of opportunity for development. /liliExcellent discounts across the entire Ennismore family of brands. /li /ulpSLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder‑built brands with purpose at their heart. Ennismore is a joint‑venture with Accor, formed in 2021. /p /p #J-18808-Ljbffr

ppbCompany Description /b SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland - playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!bCompany Description /b SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland - playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!bJob Description /b bWhat you’ll do /b We are looking for an experienced Reservations Agent to join the opening team at SLS Barcelona. Under the guidance of the Reservations Supervisor, you will be responsible for helping our guests with their individual reservations, advising them on the best option for their needs and supporting them with any issue they might have. /pulliSupport the Director of Revenue Management in analyzing competitive sets, price positioning future market need periods. /liliSupport and execute market-wide strategy and promotion implementation. /liliEnsure reservation accuracy (segment, channel, routing, traces, etc.) /liliEnsure that the hotel sales strategies are effectively implemented in the systems. /liliOngoing Revenue System health-checks and optimization. /liliHandle all requests for guest room reservations, changes and cancellations in according with the established guidelines. /liliFollow up on any possible fraudulent reservation that may impact the revenue performance. /liliEnsures reservation accuracy (segment, channel, routings, traces, etc.). /liliHandle no shows and control non-guaranteed reservations. /liliEnsure that all distribution channels effectively support the hotel and maintain rate parity. /liliEnsure that communication with other departments, especially Credit, Sales, Concierge and Front Desk and any other concerned department is maintained. /liliSupport and execute upselling following the established guidelines. /liliProactively communicates any potential challenges related to systems or reservations to ensure we provide outstanding intuitive service at all times. /liliTrain other team members as required. /li /ulbQualifications /b bWhat we are looking for... /bulliBachelor’s degree in hospitality or related field. /lili+2 years experience in Revenue/Reservations. /liliAbility to multitask, work in a fast-paced environment and have a high level attention to detail /liliExcellent verbal and written communication skills. Fluent in Spanish and English. /liliYou take ownership of important issues, solve problems, and make effective decisions. /liliYou learn quickly and adapt to SLS’s unique culture. /liliYou are humble and open to ideas. We leave our ego at the door and help get things done. /liliYou’re up for doing things differently and trying (almost) everything once. /liliYou want to be part of a team that works hard, supports each other and has fun along the way. /li /ulbAdditional Information /b bWhat's in it for you... /bulliThe opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. /liliThe chance to challenge the norm and work in an environment that is both creative and rewarding. /liliBecome part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. /liliA competitive package and plenty of opportunity for development. /liliExcellent discounts across the entire Ennismore family of brands. /li /ulSLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. /p #J-18808-Ljbffr

ph3Descripción de la empresa /h3 pUpscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach. /p pWith an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. /p pIt has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. /p pOur dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. /p pBarcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward‑thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. /p pSofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors. /p h3Descripción del empleo /h3 pTe apasionan los números, el orden y la precisión, y ofreces un servicio impecable al hotel y a la compañía propietaria en todo lo relacionado con el ciclo de cuentas a pagar. Garantizas el correcto registro, control y seguimiento de facturas, gastos y pagos, velando por el cumplimiento de los procedimientos internos, la adecuada documentación de soporte y la fiabilidad de la información financiera. /p pTienes iniciativa y trabajas bien de forma independiente, comunicándote de forma eficaz con los distintos departamentos del hotel y con proveedores externos, asegurando una gestión rigurosa, ágil y confidencial. /p pReportando al Director de Finanzas será responsable de las siguientes misiones, no limitándose a ellas: /p h3Misión del Puesto /h3 ul liPreparar, revisar, conciliar y contabilizar facturas y notas de gasto y gestionar estados de cuenta de acuerdo con los procedimientos de la empresa. Reclamación de diferencias. /li liControl de provisiones y gastos anticipados para el cierre contable. /li liControl y registro de las facturas de inmovilizado en el sistema contable. /li liCreación y supervisión de proveedores aprobados en los sistemas. /li liProgramación y preparación de las remesas mensuales con todas las facturas válidas para pago. /li liVerificación y control de costes de alimentos y bebidas con el seguimiento de los traspasos entre outlets y/o almacén central. /li liVerificación de inventario mensual de los outlets activos. /li liControl diario de los cargos de proveedores en bancos y conciliación de cuentas bancarias y Balance AP. /li liAsegurar el cumplimiento de los SOP marcados por la compañía. /li liGarantizar el cumplimiento de los procesos de documentación / autorización. /li liRevisión de las transacciones de invitaciones diarias para confirmar que todas ellas tienen el soporte adecuado. /li liApoyo al resto del departamento en conciliación de ingresos, reporte de ventas y reclamo de deuda. /li liPreparación mensual de los libros de IVA tanto soportado como repercutido. /li liAsegurar el cumplimiento de los due date en los cierres contables. /li liSoporte en auditorías internas y externas de la propiedad. /li /ul h3Requisitos /h3 ul liEntre 1 y 3 años de experiencia en una posición similar, preferiblemente en hoteles de características similares. /li liLicenciatura en ADE, Finanzas, Contabilidad o equivalente. /li liConocimiento sólido del Plan General Contable y de procesos administrativos y financieros. /li liConocimiento del negocio hotelero y de la operativa financiera asociada. /li liIdiomas: español e inglés, hablado y escrito. /li liDominio avanzado de Microsoft Office / Windows, especialmente Excel. /li liValorable conocimiento de Power BI. /li liConocimientos avanzados de Opera. /li liCapacidad de organización, atención al detalle y alto nivel de precisión. /li liHabilidades interpersonales y capacidad de resolución de problemas. /li liPersona altamente responsable, fiable y con gran sentido de la confidencialidad. /li liCapacidad para trabajar bajo presión en un entorno dinámico y con plazos ajustados. /li liCapacidad para trabajar de forma autónoma y en equipo. /li /ul h3Información adicional /h3 h3¿Qué ofrecemos? /h3 ul liBeneficios exclusivos en hoteles del grupo Accor en todo el mundo, para que disfrutes de experiencias únicas dentro de nuestra red internacional. /li liRetribución flexible con opciones como restaurante, transporte y mutua privada. /li liParking para bicicletas y patinetes, con punto de carga. /li liUn entorno de trabajo dinámico, multicultural y motivador, rodeado de profesionales apasionados por la hospitalidad de lujo. /li liOportunidades de desarrollo profesional, tanto dentro de la propiedad como en otros hoteles de la marca en cualquier parte del mundo. /li liFormación continua a través de nuestra plataforma Learn Your Way, diseñada para impulsar tu talento y tu crecimiento profesional. /li /ul /p #J-18808-Ljbffr

ph3Company Description /h3 pWould you like to work for a company where hospitality is a work of heart and you can be all you are? /p pOur purpose is to pioneer the art of responsible hospitality, connecting cultures with heartfelt care. With over 230,000 hospitality experts in more than 40+ hotel brands, we nurture a real passion for service and achievement beyond limits. /p pAt the Accor Global Reservation Centre, we offer memorable experiences to our clients. You will be part of an international team helping guests offering them the best experience when making the reservation in the luxury hotels around the world. You will be sharing your expertise and knowledge of our spectacular, world-class locations and properties while having authentic conversations with guests. /p h3Job Description /h3 pbYour mission will be to serve as the connection between Accor and our guests through: /b /p ul libResponding to guests requests /b in an unscripted environment, where we are known as Heartists® (Heart + Artist). Everything we do comes from the heart, and you have the freedom be creative in your guest conversations /li libHaving authentic conversations /b while you book global travel experiences to luxury destinations /li libSharing your knowledge and your passion for hospitality /b, making thoughtful recommendations help your guests choose the right room and package for their need /li /ul pbWhat is in for you? /b /p ul libGreat welcoming plan: /bYou will have a specific training planfor one month that will help you to understand more about our culture, values, business and quality standards that will help you to feel comfortable and confident when taking your firsts calls. /li libInclusive and International Workplace: /bJoin a diverse, inclusive, and enjoyable work environment where we benefit from the diversity of over 30 nationalities. /li libCollaborative Atmosphere: /b Engage with a team of passionate individuals dedicated to excellence. You will be joining a dynamic new team excited to meet you and welcome you aboard! /li libExclusive Discounts: /bBenefit from attractive discounted rates at our iconic properties worldwide. /li libDaily Meal Allowance: /b Enjoy daily meals with our food allowance /li libHealth Wellbeing: /bWe provide you with private health insuranceand activities to support wellness initiatives /li libIncentive Plan: /b Earn rewards based on smart goals /li libGlobal Reach: /bMake a global impact by connecting with guests from around the world. /li libCommunity Involvement: /b Participate in opportunities to give back and make a positive impact in the community. /li /ul h3Qualifications /h3 pbYour experience and skills include: /b /p ul libRelevant Experience: /b Background in sales, customer service, hospitality, or tourism. Luxury travel experience is a plus. /li libLanguage Skills: /b Native or proficiency level in French and fluency in English (C1-C2). /li libTech Savvy: /b Comfortable with computers and new software. /li libPassion for Travel: /b Genuine interest in travel and hospitality. /li libActive Listener: /b Ability to understand and respond to guests' needs. /li libExcellent Communicator: /b Strong verbal and written communication skills. /li libCustomer Service: /bSolid understanding of service principles and best practices /li libResponsible: /b Strong sense of responsibility and accountability. /li libEager to Learn: /b Curious and eager for self-development. /li libTeam Player /b: Collaborative and respectful in a diverse multicultural environment. /li libAvailability /b: Start September 2026 /li /ul h3Additional Information /h3 pIf you are passionate about luxury and sales, and are looking for a role that values genuine interactions and exceptional guest experiences, apply now to become a Luxury Reservation Consultant with us. Let's create unforgettable experiences together. /p pbLocation and Availability Requirements: /b /p ul liMust be currently legally entitled to work full-time in Spain /li li39 working hours/ week /li liWe offer rotating schedules /li li2 consecutive days off (two weekends off per month guaranteed) /li liCurrent opening hours: Mon-Sun 8am to 10pm /li /ul h3Our Commitment to Diversity Inclusion /h3 pWe are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. /p pDowhat you love, care for the world, dare to challenge the status quo!#BELIMITLESS What It’s Like to Work at Accor Global Reservation Centre: /p pLK : Accor GRC Barcelonabr/IG : GRC Barcelonabr/TikTok : grc.barcelona /p /p #J-18808-Ljbffr

ph3About The Role /h3 pAs part of its Strategic Plan, Spendesk decided to address /p ul liBusiness Development: Responsible for acquiring new customers /li liAccount Management: Responsible for growing and developing existing customers /li /ul pAs part of its Strategic Plan, Spendesk decided to address customer growth through two different teams within the Sales Department: /p ul liBusiness Development: Responsible for acquiring new customers /li liAccount Management: Responsible for growing and developing existing customers /li /ul pAs an Account Manager, you’ll report directly to our Head of Account Management. It’s an opportunity to play a pivotal role in driving business growth by nurturing and expanding relationships with our existing customers. You’ll manage a large portfolio with the goal of driving expansion through upsell, cross-sell, and contract negotiation. /p h3Key Responsibilities /h3 ul liYou will own a dedicated portfolio of Customers with the responsibility of developing it through proactive territory plans. /li liYou will hunt for opportunities for upsell and cross-sell by maintaining a high level of touch points through outbound and inbound activities. /li liYou will understand client needs, business objectives, and challenges to effectively position our products/services /li liYou will be responsible, for those customers, for the entire sales cycle from potential identification to closing : Qualification Discovery Technical Validation Commercial proposal Signature. /li liYou will understand the customer ecosystem (third party providers, software solutions used) to identify business opportunities. /liliYou will maintain accurate records of client interactions, transactions, and progress using CRM software. /li liYou will work closely with a dedicated team of Customer Success Managers ensuring the achievement of all key metrics related to customer growth, retention and Spendesk product usage growthYou will collaborate with Product, Marketing, Customer Success and Strategic Partnerships by providing customer feedback to drive product innovation. /li /ul h3What’ll give you an edge in this role /h3 ul liminimum 1 year of sales experience in any industry: Our onboarding is designed to help you thrive in the Spendesk world! /li listrong sales instincts, demonstrated assertiveness and a strong track-record of hitting and exceeding quota, as well as proven negotiation and closing skills. /li liOrganization portfolio management: discipline in daily activity planning prioritizing will help you manage a high number of opportunities (around 100-120 accounts) simultaneously at various stages of the buying process. /li liAbility to navigate between high velocity deals and value focus deals - we have a diverse range of clients with different sets of needs /li liCustomer relationship business partnership: take an active interest in understanding their customer context and pains to position oneself as a business consultant /li liGreat written and verbal communication skills in English German /li liOwnership mindset: The AM department currently consists of 8 people and is rapidly expanding. You will help shape our AM playbook /li /ul h3About Spendesk /h3 pSpendesk is the AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi-entity structures. Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as Payfit, Accor, Welcome to the Jungle, Swile, Big Mamma, Malt and Yousign. With offices in the United Kingdom, France, Spain and Germany, Spendesk also puts community at the heart of its mission. /p pFor more information: /p h3About Our People Culture /h3 pWe believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset. /p h3About Our Benefits /h3 pOur culture is built on trust, empowerment, and growth — with benefits to match! /p ul liFlexible on-site and remote policy (up to 4 days per month + 3 non-consecutive weeks per year) /li liAlan health insurance (fully covered by Spendesk) /li liMeal vouchers through Edenred (€6 per working day) /li li100% reimbursement on public transportation subscription /li liAccess to Moka.care for emotional and mental health wellbeing /li li28 days of holidays /li liLatest Apple equipment /li liGreat office snacks to fuel your day /li liA positive team to work with daily! /li /ul h3Diversity Inclusion /h3 pAt Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply. /p /p #J-18808-Ljbffr

ph3Front Desk Supervisor – Novotel Barcelona City /h3 pUbicado en el corazón de Barcelona, Novotel Barcelona City es un hotel moderno y dinámico que forma parte del grupo Accor, líder mundial en hospitalidad. /p h3Descripción del empleo /h3 pComo Front Desk Supervisor, serás el pilar clave en la operación de recepción, asegurando una experiencia excepcional para nuestros huéspedes y apoyando al equipo en su desarrollo y desempeño diario. /p h3Responsabilidades principales /h3 ul liSupervisar y coordinar las operaciones diarias de la recepción, garantizando un servicio ágil y eficiente. /li liBrindar una atención personalizada a los clientes, anticipándose a sus necesidades y resolviendo cualquier incidencia con rapidez y profesionalismo. /li liLiderar y motivar al equipo de recepción, promoviendo un ambiente de trabajo colaborativo y dinámico. /li liApoyar en la formación y desarrollo de los recepcionistas, asegurando el cumplimiento de los estándares de calidad de la marca. /li liGestionar el programa de fidelidad, incentivando su promoción y maximizando las inscripciones. /li liColaborar con otros departamentos para garantizar una operación fluida y una experiencia óptima para los huéspedes. /li liManejar Opera y gestionar procesos administrativos relacionados con check‑in, check‑out y facturación. /li /ul h3Requisitos /h3 ul liExperiencia previa en recepción o en un rol similar en el sector hotelero. /li liHabilidades de liderazgo y gestión de equipos, con capacidad para motivar y desarrollar talento. /li liExcelentes habilidades de comunicación y resolución de problemas. /li liDominio del inglés, español y francés (se valorará el conocimiento de otros idiomas). /li liConocimiento de sistemas de gestión hotelera (Opera, FOLS u otros PMS, valorable). /li liActitud proactiva, organizada y orientada al servicio al cliente. /li /ul h3Beneficios y oportunidades /h3 pUn ambiente de trabajo dinámico e internacional; oportunidades de desarrollo dentro de Accor; formación continua para potenciar tu carrera; beneficios exclusivos del grupo (descuentos en hoteles, formación en liderazgo, etc.). /p pSi te apasiona la hospitalidad y quieres formar parte de un equipo en constante evolución, ¡esperamos tu candidatura! /p /p #J-18808-Ljbffr

ph3General Manager – Panoram Hotel Management /h3pPanoram Hotel Management is a hotel management company operating in Spain and Italy, with more than 20 properties and ongoing projects under international brands such as Hilton, IHG, and Accor. Our model combines innovation, technology, and scalable strategies to deliver efficient, results‑driven management with a strong focus on talent development and operational excellence. /ph3Responsibilities /h3ulliLead the hotel pre‑opening and operational launch process. /liliEnsure full compliance with 4 international brand standards. /liliOversee overall hotel operations, ensuring efficiency, profitability, and service quality. /liliLead, motivate, and develop the team, fostering a collaborative and guest‑focused culture. /liliEnsure an outstanding and consistent guest experience. /liliSupervise key departments: Front Office, Housekeeping, Food Beverage, and Maintenance. /liliManage budgets, operational costs, and key hotel KPIs. /liliOrganize staffing, schedules, internal procedures, and operational workflows. /liliAct as the main point of contact during the opening and stabilization phase. /li /ulh3Qualifications /h3ulliDegree in Hospitality Management or related field (preferred). /liliPrevious experience in leadership roles within the hotel industry (Hotel Manager or similar). /liliStrong knowledge of 4 or higher hotel operations. /liliExperience in hotel openings, pre‑openings, or rebranding projects (highly valued). /liliProficiency in hotel management systems and Microsoft Office. /liliStrong leadership, organizational, and decision‑making skills. /liliHands‑on, solution‑oriented, and results‑driven mindset. /liliFluent Spanish and English (additional languages are a plus). /li /ulpAt Panoram, we believe in equal opportunities. We are committed to a diverse and inclusive work environment where everyone can develop and contribute their talent regardless of gender, age, origin, abilities, orientation, or any other personal condition. We promote inclusive hiring and mutual respect as part of our culture because we are convinced that diversity enriches our team and our customers' experience. /p /p #J-18808-Ljbffr

ph3Descripción del hotel /h3 pSofitel Barcelona Skipper es un hotel 5 estrellas ubicado en Barcelona, junto al Port Olímpic y a pocos metros de la playa. Con una ubicación privilegiada frente al mar y muy cerca de la Barceloneta, el hotel es ideal tanto para viajeros de negocios como de ocio. Dispone de habitaciones confortables, dos piscinas, gimnasio y espacios totalmente equipados para reuniones y eventos, con capacidad para hasta 800 personas. /p pNuestro compromiso se centra en ofrecer una experiencia excepcional a nuestros huéspedes, cuidando cada detalle para que disfruten de una estancia única y memorable en Barcelona. /p pBarcelona, la ciudad de Gaudí, es uno de los destinos más vibrantes e innovadores del país. Además de acoger grandes eventos internacionales como el Mobile World Congress, la ciudad destaca por su riqueza cultural, su historia y su carácter cosmopolita. /p pGracias a su ubicación, Sofitel Barcelona Skipper permite descubrir algunos de los lugares más emblemáticos de la ciudad, como la playa de la Barceloneta, el Barrio Gótico y otros puntos de interés cultural e histórico. Además, cuenta con una excelente conexión con el aeropuerto y la estación principal de tren, facilitando el acceso tanto a visitantes nacionales como internacionales. /p h3Descripción del empleo /h3 pEn bSofitel Barcelona Skipper /b buscamos incorporar un/a bSupervisor/a de Mantenimiento /b para formar parte del equipo de Mantenimiento del hotel. /p h3Principales Responsabilidades /h3 ul liCoordinar y supervisar las tareas diarias del equipo de mantenimiento. /li liHacer seguimiento del mantenimiento preventivo, correctivo y conductivo. /li liPriorizar incidencias y organizar el trabajo según la urgencia operativa. /li liCoordinar intervenciones con empresas externas y proveedores. /li liRealizar seguimiento de materiales, herramientas, inventario y repuestos. /li liColaborar en la planificación de turnos, organización del equipo y control de asistencia. /li liVelar por el cumplimiento de los procedimientos de seguridad, higiene y prevención de riesgos laborales. /li liDar soporte en el control de costes, pedidos y actualización de herramientas o portales internos. /li liSustituir al Director de Mantenimiento en su ausencia, cuando sea necesario. /li /ul h3Requisitos /h3 ul liFormación técnica, preferiblemente Grado Superior o similar. /li liExperiencia previa de 3 a 5 años en mantenimiento, idealmente en hoteles de 4 o 5 o edificios de alta exigencia operativa. /li liConocimientos en electricidad, climatización, fontanería, mecánica e instalaciones generales. /li liCapacidad para coordinar equipos y organizar prioridades. /li liCapacidad para trabajar en equipo y mantener una comunicación clara con otros departamentos. /li liConocimiento de estándares de marca, sostenibilidad y eficiencia energética. /li liPerfil resolutivo, autónomo, práctico y orientado al servicio. /li liBuen nivel de español e inglés medio. /li liDisponibilidad para trabajar en turnos rotativos. /li /ul h3Información adicional /h3 p¿Qué ofrecemos? /p ul liBeneficios exclusivos en hoteles del grupo Accor en todo el mundo, para que disfrutes de experiencias únicas dentro de nuestra red internacional. /li liRetribución flexible con opciones como restaurante, transporte y mutua privada. /li liParking para bicicletas y patinetes, con punto de carga. /li liUn entorno de trabajo dinámico, multicultural y motivador, rodeado de profesionales apasionados por la hospitalidad de lujo. /li liOportunidades de desarrollo profesional, tanto dentro de la propiedad como en otros hoteles de la marca en cualquier parte del mundo. /li liFormación continua a través de nuestra plataforma Learn Your Way, diseñada para impulsar tu talento y tu crecimiento profesional. /li /ul /p #J-18808-Ljbffr

ph3Company Description /h3pSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all‑encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square‑meter ballroom with abundant natural light, breakout rooms catering to all sizes of meetings, a rejuvenating spa, and a state‑of‑the‑art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! /ph3Job Description /h3pWhat you’ll do… /pulliGreet all guests warmly and by name, escort guests to their table, provide chair assistance for all guests, and menu presentation. /liliApproach guest and collect information needed to assist with seat arrangements. /liliCreate a fun and relaxed atmosphere where guests come to wind down and enjoy themselves. /liliTo serve food and beverage orders according to recipes and service standards. /liliTo be knowledgeable about products available. /liliWork with the rest of team in keeping things running smoothly and tidily, for both table and bar service. /li /ulh3Qualifications /h3ulliPossibility to sign an agreement with your school for a period of preferably 6 months. /liliCurrently enrolled in a bachelor’s or master’s program in Hospitality, or a related field. /liliAvailability to start as soon as possible. /liliAbility to multitask, work in a fast‑paced environment and have a high‑level attention to detail. /liliExcellent verbal and written communication skills. Fluent in Spanish and English. /liliYou make people feel good – your team, guests, and colleagues alike. You make a positive impact. /liliYou are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. /liliYou take ownership of important issues, solve problems, and make effective decisions. /liliYou learn quickly and adapt to SLS’s unique culture. /liliYou are humble and open to ideas. We leave our ego at the door and help get things done. /liliYou’re up for doing things differently and trying (almost) everything once. /liliYou want to be part of a team that works hard, supports each other, and has fun along the way. /li /ulh3Additional Information /h3pWhat’s in it for you… /pulliThe opportunity to join an innovative, fast‑growing international group committed to building not just new hotels, but a global luxury brand. /liliThe chance to challenge the norm and thrive in a creative, rewarding environment as the first and last touchpoint for guests. /liliBecome part of a passionate team dedicated to delivering exceptional hospitality, mastering hands‑on service skills, and exploring upscale hotel operations every day. /li /ul /p #J-18808-Ljbffr

pSofitel Barcelona Skipper, ubicado frente a la Barceloneta, busca un/a Camarero/a para unirse a nuestro equipo de FB. Reportarás a los Supervisores de FB y al FB Manager, y tu objetivo será ofrecer un servicio de alta calidad, anticiparte a las necesidades del cliente y garantizar una experiencia memorable. /ppSe valora experiencia mínima de 2 años en hoteles de categoría similar o restaurantes gastronómicos, formación en Hostelería y dominio avanzado de español e inglés, con posibilidad de un /p #J-18808-Ljbffr

Descripción de la empresabr/Accor es un grupo multinacional líder en hospitalidad, reconocido por gestionar una amplia red de hoteles en todo el mundo, desde opciones económicas hasta establecimientos de lujo.Presente en más de 100 países, la compañía se enfoca en ofrecer experiencias de cali

ph3Descripción de la empresa /h3 pSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square‑meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state‑of‑the‑art fitness centre. /p h3What You’ll Do /h3 ul liFirst part (first month): work in the main kitchen of the hotel, participating in various processes and sales points. Responsibilities include: ul liProduction Kitchen – butchering and portioning meats and fish, preparing bases, pasteurizing stocks, sauces, preserves, and packaging. /li liBanquet Service and Plating – plating and regenerating group menus, serving coffee breaks and contracted breakfasts. /li liPastry and Bakery – preparing desserts, making pastries, bread, and specialties for all hotel restaurants, providing breakfast service in the hotel buffet, show cooking, and creating signature juices. /li /ul /li liSecond part (second month): rotate through sections at Lora, a Levantine cuisine restaurant with a Mediterranean soul. Sections include: ul liCold Kitchen – preparing mezzes and starters, recipe bases for finishing in the hot section, marinating, and making stocks. /li liGrill and Oven Kitchen – facing the customer, preparing flatbreads or Arabic bread, grilling marinated meats on skewers and expertly roasting fresh fish. /li liSweet Kitchen – Arabic specialties complement a Mediterranean offer, guided by a renowned pastry chef. /li /ul /li liThird part (last month): receive technical training under the Executive Chef and Kitchen Coordinator in: ul liCosting and Technical Sheets of Dishes – profitability ratios and cost versus profitability. /li liInventory Control and Valuation – minimum stocks, par stock, and an introduction to purchasing and ordering systems. /li liHACCP Protocols – completing self‑control sheets according to current legislation. /li /ul /li /ul h3Requisitos /h3 ul liYou are studying for a bachelor´s or master´s degree in hospitality or a related field. /li liYou can sign an agreement with your school for a period of preferably 6 months. /li liAbility to multitask in a fast‑paced environment and have a high level of attention to detail. /li liExcellent verbal and written communication skills; fluent in Spanish and English. /li liYou make people feel good – your team, guests and colleagues – and have a positive impact. /li liYou are an excellent relationship builder, confident working with other teams and leaders, and passionate about our shared goals. /li liYou take ownership of important issues, solve problems and make effective decisions. /li liYou learn quickly and adapt to SLS’s unique culture. /li liYou are humble and open to ideas, leaving your ego at the door to help get things done. /li liYou are willing to try new approaches and experiment. /li liYou want to be part of a team that works hard, supports each other and has fun along the way. /li /ul h3What’s In It For You /h3 ul liThe chance to challenge the norm and work in an environment that is both creative and rewarding. /li liBecome part of a team that’s very passionate about creating great hospitality experiences. /li /ul pSLS forma parte de Ennismore, una empresa hotelera creativa arraigada en la cultura y la comunidad, con una colección global de marcas emprendedoras y creadas con un propósito en el corazón. Ennismore es una sociedad conjunta con Accor, formada en 2021. /p /p #J-18808-Ljbffr

ppPanoram Hotel Management is a hotel management company operating in Spain and Italy, with more than 20 properties and ongoing projects under international brands such as Hilton, IHG, and Accor. Our model combines innovation, technology, and scalable strategies to deliver efficient, results-driven management with a strong focus on talent development and operational excellence. /p h3Duties Responsibilities /h3 ul liLead the hotel pre-opening and operational launch process. /li liEnsure full compliance with 4 international brand standards. /li liOversee overall hotel operations, ensuring efficiency, profitability, and service quality. /li liLead, motivate, and develop the team, fostering a collaborative and guest-focused culture. /li liEnsure an outstanding and consistent guest experience. /li liSupervise key departments: Front Office, Housekeeping, Food Beverage, and Maintenance. /li liManage budgets, operational costs, and key hotel KPIs. /li liOrganize staffing, schedules, internal procedures, and operational workflows. /li liAct as the main point of contact during the opening and stabilization phase. /li /ul h3Qualifications /h3 ul liDegree in Hospitality Management or related field (preferred). /li liPrevious experience in leadership roles within the hotel industry (Hotel Manager or similar). /li liStrong knowledge of 4 or higher hotel operations. /li liExperience in hotel openings, pre-openings, or rebranding projects (highly valued). ul liProficiency in hotel management systems and Microsoft Office. /li liStrong leadership, organizational, and decision-making skills. /li liHands‑on, solution‑oriented, and results‑driven mindset. /li liFluent Spanish and English (additional languages are a plus). /li /ul pAt Panoram, we believe in equal opportunities. We are committed to a diverse and inclusive work environment where everyone can develop and contribute their talent regardless of gender, age, origin, abilities, orientation, or any other personal condition. We promote inclusive hiring and mutual respect as part of our culture because we are convinced that diversity enriches our team and our customers' experience. /p /li /ul /p #J-18808-Ljbffr

ph3The opportunity /h3pWe’re looking for a bSenior Product Marketing Manager /b to help shape how Spendesk understands its market, brings products to market, and turns customer, competitor and commercial insight into business impact. Reporting to the Product Marketing Team Lead, you’ll work at the intersection of Product, Marketing and Revenue. You’ll help us understand where Spendesk can create the most value, how finance teams make buying decisions, where we win or lose, and how our product story should evolve across markets, customer segments and the customer journey. This is a senior individual contributor role for someone who combines bmarket insight, customer empathy, product understanding, commercial judgement and sharp storytelling /b. You’ll work across multiple product areas, shaping positioning, strengthening our competitive narrative, supporting launches, identifying growth opportunities, and enabling customer‑facing teams with the clarity they need to win. We’re looking for someone who can go beyond delivery: diagnose the right problems, use data to guide decisions, make clear recommendations, and turn in‑market learning into action. /ph3What you’ll do /h3ulliShape product marketing strategy across multiple product areas, using customer, market, product and commercial insight to identify where PMM can create the most impact. /liliTurn insight into business‑impacting recommendations, analysing customer and market intelligence to identify opportunities that improve acquisition, conversion, adoption, retention or expansion. /liliBuild clear positioning and messaging, translating complex product capabilities into simple, differentiated narratives, and adapting those stories across markets, personas, use cases and customer journey stages. /liliBring valuable insight to Product, Marketing, Revenue teams, helping teams understand customer needs, market shifts, competitive dynamics and product value so they can make confident decisions. /liliLead high‑impact GTM and growth initiatives, aligning teams around clear goals, audiences, messaging, success measures and practical execution. /liliCreate high‑quality PMM outputs that teams actually use, from strategic recommendations and messaging frameworks to launch briefs and sales materials, and ensuring they deliver value. /li /ulh3Experience we’re looking for /h3pWe’d love to hear from you if the following sounds like you: /pulliYou have 3 to 5+ years in product marketing, ideally in B2B SaaS, fintech, payments, financial services, or another complex, multi‑product environment. /liliYou turn insight into strategy. You’re naturally curious about customers, markets and competitors, and you use customer, market and commercial signals to spot patterns and make clear recommendations. /liliYou connect PMM to commercial impact. You understand how product marketing influences acquisition, conversion, adoption, retention, expansion and product usage, and you use data to identify opportunities, measure performance and improve. /liliYou shape strategy, not just execute plans. You can diagnose the right problems, decide where PMM should focus, and explain why some work should be prioritised while other work should wait. /liliYou make products make sense. You can turn technical product capabilities into clear, differentiated positioning and messaging. You have excellent writing and editorial judgement, and know great messaging is a strategic choice. /liliYou bring teams with you. You build trust across Product, Marketing, Revenue and leadership. You create practical enablement, messaging and recommendations that help teams move with clarity, confidence and consistency. /liliYou are curious about AI. You’re interested in using AI to improve efficiency, reduce manual work and create more space for strategic thinking. /li /ulpNon‑negotiables: fluency in English plus French, German, or Spanish. /ph3About Spendesk /h3pSpendesk is the AI‑powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi‑entity structures. Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as Payfit, Accor, Welcome to the Jungle, Swile, Big Mamma, Malt and Yousign. With offices in the United Kingdom, France, Spain and Germany, Spendesk also puts community at the heart of its mission. /ppFor more information: /ph3About Our People Culture /h3pWe believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever‑curious, committed to kindness, and tackle every challenge with a positive mindset. /ph3About Our Benefits /h3ulliFlexible on‑site and remote policy /liliLunch 60% funded by Spendesk (Swile Card) /liliAlan Premium health insurance /liliA Gymlib pass to let off steam after a productive day at work /liliAccess to Moka.care for emotional and mental health wellbeing /liliLatest Apple equipment /liliGreat office snacks to fuel your day /liliA positive team to work with daily! /li /ulh3Diversity Inclusion /h3pAt Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply. /p /p #J-18808-Ljbffr

Eres un/a profesional de ventas con ADN comercial y fuerte especialización en MICE? /p p¿Te apasiona generar negocio desde cero, desarrollar relaciones y cerrar acuerdos en el dinámico mercado de Barcelona? /p pBuscamos un/a bSales Manager MICE /b para uno de nuestros hoteles b4★ flagship en Ba

ppbFront Office Agent – LabTwentytwo /b /p pLab22 is seeking a highly motivated and experienced Front Office Agent to join our team. As a Front Office Agent, your primary focus will be on providing excellent customer service and ensuring smooth and efficient front office operations. /p pWe are Odyssey Hotel Group, Europe’s most ambitious hotel operator and the team behind many famous global hospitality names. We partner with Marriott, IHG, and Accor to develop exceptional properties across various brands, from Holiday Express to Marriott's Autograph collection. Powered by over 700 employees and supported by Activum SG as our major shareholder, our purpose is to create wonderful stories through a passion for unique and locally inspired hotel design and attention to every detail. We achieve this through a culture of enabling and empowering our teams to be masters of the art of hospitality. /p pLabtwentytwo is located close to Barcelona’s beautiful beaches in Inspired and enhanced by natural forms, sustainability, and the latest technological advances, Labtwentytwo embraces the future of hospitality. Eco-conscious forms the blueprint of Labtwentytwo. Being dedicated to the future means protecting it. Here, luxury is in harmony with our green ethos, making us the hotel of choice for the planet-conscious and the future-orientated. With 185 state‑of‑the‑art designed hotel rooms, a restaurant and rooftop bar, meeting rooms and co‑working spaces, the perfect balance is created between work and pleasure. /p h3YOUR KEY RESPONSIBILITIES /h3 ul liGreet guests with a warm and friendly attitude. /li liEnsure a smooth check-in/out process for all guests in line with brand standards. /li liMaintain accurate guest records, including personal information, payment details, and preferences. /li liComply with hotel security, fire regulations, and all health and safety legislation. /li liHandle complaints in a professional manner. /li /ul h3HOW YOU’LL DO IT /h3 ul liWorking in a dynamic environment where every day is unique. /li liBeing a warm and helpful communicator and guest-oriented. /li liWorking independently and flexibly. /li liBeing a proactive team player. /li liHaving an energetic and representative attitude. /li /ul h3WHAT YOU'LL BRING /h3 ul liPrior experience in a similar role within the hotel industry. /li liExcellent communication and interpersonal skills. /li liAbility to handle multiple tasks and prioritize effectively.Exceptional problem-solving skills. /li liFlexibility to work in shifts, including weekends and holidays. /li liKnowledge of Opera and Microsoft Office is preferred. /li liEnglish and Spanish essential. /li /ul h3WHY THIS ROLE AT ODYSSEY? /h3 ul liMarket-competitive salary. /li liVacation days as per Hotelier Agreement. /li liA dynamic and enthusiastic team - a culture where great colleagues become true friends. /li liEmployee discount rates in more than 8000 hotels, for you and your family. /li liYour personal development taken seriously. /li liRoom for your ideas and creativity - your vision is important to us. /li liWorking from a beautiful location, as all our hotels are well designed. /li /ul pPlease apply via this vacancy and our colleagues from the Talent team will contact you as soon as possible. We look forward to receiving your application! /p /p #J-18808-Ljbffr

ph3Join Spendesk - Europe's leading spend management platform /h3 pSpendesk is a 7-in-1 SaaS spend management platform used by 5,000+ companies across 35 countries. We help Finance teams take back control of their spending - replacing spreadsheets, paper receipts and manual processes with smart, automated workflows. Our clients love us because we're not just a tool - we're a genuine business partner. /p pWe're now looking for a German-speaking Customer Success Manager to join our Barcelona team and own the relationship with our German-speaking clients. /p h3Your Mission /h3 pYou'll be the strategic partner our German clients rely on. Not a support role - a business partner role. Your job is to make sure they get real, measurable value from Spendesk, stay with us, and grow with us. /p h3What You'll Do /h3 h3Own your client relationships /h3 ul liBuild strong, trusted partnerships with Finance Managers, CFOs and key decision-makers across the German market /li liProactively advise clients on best practices and platform optimisation – anticipate their needs before they even ask /li liDrive adoption and ensure every client gets the most out of Spendesk from day one /li /ul h3Protect and grow revenue /h3 ul liMonitor account health and act early to mitigate churn risk /li liIdentify expansion and upsell opportunities and work hand-in-hand with Sales to convert them /li liMaintain high NPS and customer satisfaction across your portfolio /li /ul h3Be the voice of your customers internally /h3 ul liRelay structured feedback to Product and Marketing teams /li liContribute to the launch of new features to relevant customer segments /li liCollaborate cross-functionally with Sales, Marketing and Product /li /ul h3What we're looking for /h3 h3Must-have /h3 ul liFluent German – native or C2 level (non-negotiable for this role) /li liProfessional English – working proficiency /li liA genuinely consultative mindset: you advise, anticipate and add value – you don't just answer tickets /li liAbility to manage a client portfolio independently with strong ownership /li liAnalytical thinking: you use data to spot risks and opportunities early /li liPassion for customer experience and long-term relationship building /li /ul h3Strong plus /h3 ul liBackground in Finance, Accounting, Fintech, ERP or SaaS – if you speak the language of finance teams, you'll hit the ground running /li li1 to 3 years of experience in a customer-facing role (CSM, Account Management, Financial Advisory…) – strong apprenticeship profiles welcome /li /ul h3Why Barcelona? Why Spendesk? /h3 pWork from our vibrant Barcelona office in an international, English-speaking environment. /p pCover one of our most exciting growth markets – Germany – from day one. /p pJoin a scale-up with real ambition, a product clients genuinely love, and a team that supports each other. /p pClear career path with progression milestones and growing responsibilities over time. /p pThis role is based in our Barcelona office and covers the German-speaking market exclusively. /p pAs we are an international team, please submit your application and CV in English. /p h3About Spendesk /h3 pSpendesk is the AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi-entity structures. Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as Payfit, Accor, Welcome to the Jungle, Swile, Big Mamma, Malt and Yousign. With offices in the United Kingdom, France, Spain and Germany, Spendesk also puts community at the heart of its mission. /p h3About Our People Culture /h3 pWe believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset. /p h3About Our Benefits /h3 ul liFlexible on-site and remote policy (up to 4 days per month + 3 non-consecutive weeks per year) /li liAlan health insurance (fully covered by Spendesk) /li liMeal vouchers through Edenred (€6 per working day) /li li100% reimbursement on public transportation subscription /li liAccess to Moka.care for emotional and mental health wellbeing /li li28 days of holidays /li liLatest Apple equipment /li liGreat office snacks to fuel your day /li /ul h3Diversity Inclusion /h3 pAt Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply. /p /p #J-18808-Ljbffr

pPanoram Hotel Management in Spain seeks an experienced Hotel Manager to lead pre-opening and launch of new properties, ensuring alignment with Hilton, IHG, and Accor standards. /ppYou will oversee Front Office, Housekeeping, FB, and Maintenance, drive profitability, quality guest service, and staff development during opening and stabilization phases. Fluent Spanish and English required. Strong knowledge of hotel operations, budget control, and KPI management are essential to succeed. /p #J-18808-Ljbffr

ppstrongJob Summary /strong /ppAs a KYC Analyst, you will daily execute operational KYC processes while maintaining compliance with regulations and adherence to SLAs. Responsibilities include onboard new clients, perform periodic reviews, update and remediate existing KYCs. You will be daily in contact with business teams, compliance and other operational teams. /ppbrstrongKey Responsibilities /strong /pullipstrongDaily Operations /strong /pullipProcess new onboarding client KYC. /p /lilipConduct periodic reviews and update customer records, escalating suspicious or complex cases /p /lilipRemediate potential customer data gap /p /lilipPerform KYC ticketing support /p /li /ul /lilipstrongKYC Knowledge Sharing /strong /pullipAssess and manage customer-related risks by implementing rigorous KYC controls. Recommend corrective actions or mitigations for identified risks. /p /lilipTake responsibility for updating operating processes as needed. Address knowledge gaps within the team through targeted training, support, and the onboarding of new team members. /p /lilipShare KYC knowledge with other teams, particularly the Go-to-Market team, to foster alignment and understanding across the organization, and to streamline collaboration and operations. /p /li /ul /li /ulpbrstrongWhat you need to succeed /strong /ppstrongExperience and Background /strong /pullipstrong2-3 years of experience /strong in KYC/KYB operations, compliance, or banking back-office /p /lilipstrongKYB /strong (business onboarding) is mandatory /p /lilipIdeally previous experience in strongFintech /strong /p /lilipCertifications such as CAMS or equivalent is a plus /p /li /ulpstrongCore Competencies /strong /pullipKnowledge of strongKYC/AML-FT regulations /strong and evolving compliance requirements /p /lilipstrongRigour and process-oriented /strong approach with attention to detail /p /lilipstrongCustomer-centric /strong mindset while maintaining regulatory compliance /p /lilipstrongProblem-solving /strong skills with ability to escalate appropriately /p /lilipstrongExcellent organization /strong to manage multiple different cases and meet SLAs /p /lilipComfortable working in a fast-paced environment, managing stress, and prioritizing competing cases. /p /li /ulpstrongCommunication /strong /pullipFluent in strongEnglish, French /strong or strongSpanish /strong is a plus /p /lilipStrong strongwritten /strong and strongoral /strong communication /p /li /ulpstrongCritical Success Factors /strong /pullipstrongQuality focus /strong: Ability to maintain high standards while meeting SLAs /p /lilipstrongAdaptability /strong: Comfortable with evolving regulations and processes /p /lilipstrongCollaborative approach /strong: Effective coordination with Go-to-Market, Product, and Compliance teams /p /lilipstrongContinuous learning /strong: Proactive in staying updated on regulatory changes /p /li /ulpstrongNot ticking every box? We’d still love to hear from you. At Spendesk, we value skills, potential and diverse experiences. If this role excites you and you believe you could contribute, we encourage you to apply. /strongbrAs we're an international team, please strongsubmit your application and CV in English. /strong /ppbrstrongAbout Spendesk /strongbrSpendesk is the AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi-entity structures. Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as Payfit, Accor, Welcome to the Jungle, Swile, Big Mamma, Malt and Yousign. With offices in the United Kingdom, France, Spain and Germany, Spendesk also puts community at the heart of its mission.brFor more information: our people culture /strongbrWe believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset.brstrongAbout our benefits /strongbrOur culture is built on trust, empowerment, and growth — with benefits to match!br/pullipFlexible on-site policy : 4 days per month remote (non-accumulative) and 3 full weeks remote per year (non-consecutive) /p /lilipLunch 60% funded by Spendesk (Swile Card) /p /lilipAlan Premium health insurance /p /lilipA Gymlib pass to let off steam after a productive day at work /p /lilipAccess to Moka.care for emotional and mental health wellbeing /p /lilipLatest Apple equipment /p /lilipGreat office snacks to fuel your day /p /lilipA positive team to work with daily! /p /li /ulpstrongDiversity Inclusion /strong /ppAt Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply. /p /p #J-18808-Ljbffr

Panoram Hotel Management is a hotel management company operating in Spain and Italy, with more than 20 properties and ongoing projects under international brands such as Hilton, IHG, and Accor. Oversee overall hotel operations, ensuring efficiency, profitability, and service quality. Manage budgets,

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Garantizar la limpieza, orden y presentación impecable de las habitaciones y zonas comunes del hotel, asegurando una experiencia confortable y satisfactoria para los huéspedes, en línea con los estándares de calidad de la marca Ibis.Se valora experiencia previa en puesto similar.Capacidad de tra

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Desarrollo Profesional: Oportunidades de formación continua y posibilidad de crecimiento dentro de Accor. Como Ayudante de Cocina, formarás parte del equipo gastronómico del hotel y contribuirás a ofrecer una experiencia culinaria excepcional a nuestros huéspedes tanto en restaurante, bar, room

Accor, a leading hospitality company, is seeking a Luxury Reservation Consultant in Barcelona.

ph3Descripción del empleo /h3 ul liGestionar y procesar con precisión todas las solicitudes de reserva recibidas a través de los distintos canales de distribución, garantizando su atención dentro del mismo día hábil y conforme a los procedimientos y estándares de la marca. /li liMantener un enfoque comercial orientado a maximizar la ocupación y los ingresos del hotel, asesorando a los huéspedes sobre la opción de alojamiento y los servicios que mejor se adapten a sus necesidades. /li liBrindar una atención personalizada y de excelencia, ofreciendo una experiencia alineada con los estándares de hospitalidad y calidad de la compañía. /li liVerificar el cumplimiento de las políticas de tarifas, cancelaciones, modificaciones y depósitos aplicables a cada reserva. /li liCoordinar con los diferentes departamentos del hotel las solicitudes especiales de los huéspedes, garantizando una adecuada preparación para su llegada y una estancia memorable. /li liIdentificar y aprovechar oportunidades de up-selling y cross-selling, promoviendo categorías superiores de habitaciones, promociones vigentes y servicios adicionales del hotel, con el fin de incrementar los ingresos y mejorar la experiencia del huésped. /li liMantener actualizado el inventario de habitaciones y asegurar el adecuado control de la disponibilidad en el sistema de gestión hotelera. /li liResolver de manera ágil y profesional las incidencias relacionadas con reservas, escalando los casos que lo requieran al Supervisor de Reservas. /li liGestionar grupos reservados de manera individual por los participantes, asegurando el cumplimiento de las condiciones pactadas y la correcta coordinación con las áreas involucradas. /li liExcelentes habilidades de comunicación oral y escrita, con una marcada orientación comercial y capacidad para identificar oportunidades de venta. /li libDominio del español, inglés y francés tanto hablado como escrito /b; el conocimiento de otroidioma será considerado un valor añadido. /li liCapacidad para establecer, mantener y fortalecer relaciones profesionales con clientes internos y externos, ofreciendo un servicio de excelencia. /li liHabilidad para trabajar de forma colaborativa y eficaz como parte de un equipo multidisciplinario. /li liSólidas habilidades interpersonales, de negociación y resolución de problemas, con capacidad para tomar decisiones oportunas. /li liAlto nivel de organización, planificación y seguimiento de tareas, con atención al detalle. /li liCapacidad para gestionar eficientemente un alto volumen de llamadas, correos electrónicos, solicitudes y reservas, manteniendo la calidad y precisión en el servicio. /li liMarcada orientación al cliente, demostrando empatía, cortesía y profesionalismo, incluso en situaciones de alta demanda o presión. /li liManejo del sistema de gestión hotelera Opera PMS. /li liDominio de herramientas de Microsoft Office, especialmente Word, Excel y Outlook, a nivel intermedio o avanzado. /li /ul h3Información adicional /h3 ul libBeneficios exclusivos /b en hoteles del grupo Accor en todo el mundo, para que disfrutes de experiencias únicas dentro de nuestra red internacional. /li libRetribución flexible /b con opciones como restaurante, transporte y mutua privada. /li libParking para bicicletas y patinetes /b, con punto de carga. /li liUn bentorno de trabajo dinámico, multicultural y motivador /b, rodeado de profesionales apasionados por la hospitalidad de lujo. /li libOportunidades de desarrollo profesional /b, tanto dentro de la propiedad como en otros hoteles de la marca en cualquier parte del mundo. /li libFormación continua /b a través de nuestra plataforma Learn Your Way, diseñada para impulsar tu talento y tu crecimiento profesional. /li /ul /p #J-18808-Ljbffr

pAccor in Barcelona is seeking a Luxury Reservation Consultant for our Global Reservation Centre. You will guide guests in booking rooms and suites across our luxury brands worldwide, sharing expertise and delivering heartfelt service. /ppNative Arabic and English (C1) are required, with experience in luxury travel or hospitality being a plus. You will respond to guests in an unscripted setting, build relationships, and contribute to unforgettable guest experiences. /p #J-18808-Ljbffr

Descripción de la empresabr/The Hoxton is a series of open-house hotels, each in a neighbourhood that we love.Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night.We want to be more than that: proving style doesn’t need to be sacrificed fo

pSofitel Barcelona Skipper, ubicado frente a Barceloneta, busca un profesional para el área de cuentas a pagar. Reportando al Director de Finanzas, gestionará facturas, gastos y pagos cumpliendo SOP y procedimientos. /ppSe valorará experiencia en hostelería, dominio avanzado de Excel y conocimiento de Opera; idiomas español e inglés. Trabajarás en un entorno dinámico, con oportunidades de desarrollo dentro de la cadena Accor. /p #J-18808-Ljbffr