Aesthetician/Esthetician
18 days ago
Spokane
We're Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under the leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we're in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic because when we're laughing & having fun, that's when we're our most beautiful. We're known to work smart & laugh hard. Sound like you? You've come to the right place! -Customer Service- • The customer is the Company's number one focus, and all employee actions are to reflect this priority., • Greet customers within 10 seconds or less, always maintaining high energy on the floor., • Demonstrate and sell Benefit products., • Build and maintain great customer relationships and actively recruit new clients., • Safeguard and keep all customer information confidential; all customer information is the property of the Company and Retailer., • Effectively communicate with customers, co-workers, all Benefit-related personnel, and appropriate Retail partners., • Ensure the customer understands and signs the service release form., • Perform only Benefit approved and trained services offered on the service menu to Benefit quality standards to ensure customer satisfaction., • Recommend additional services to determine and meet customer needs., • Keep accurate client records on online booking., • Rebook appointments for return services. -Results- • Achieve daily/weekly/monthly individual service and product goals., • Maintain target service and product sales per hour., • Sell and recommend products with each service. -Teamwork- • Promote a professional, respectful, fun, and gossip-free environment for customers and employees., • Work closely with other team members to ensure excellent customer service and goal achievement., • Be on time and ready to work all shifts., • Act professionally, ethically, and with integrity, always using good judgment., • Help maintain clean and safe sales and stock areas., • Ensure compliance with all Company and Retailer policies and procedures. Able to perform the following physical duties including, but not limited to: • Continuous standing/walking for a minimum of 8 hours., • Unpack and lift boxes up to 40 lbs., • Continuous bending of neck, arms, torso, and legs for a minimum of 8 hours., • Stock and fill shelves, drawers, and stations., • Clean all Brow Bar areas and elements., • Work in a fragrance-filled environment., • Physical contact with clients/customers., • Maintain compliance with State Board of Barbering and Cosmetology and State Board of Health rules and regulations., • Consistent and reliable attendance., • Accurate use of timekeeping system., • Perform all other duties as assigned., • Maintain and display a valid state-issued aesthetician, cosmetologist, or waxing license. The employee is responsible for any fees, additional training, and/or renewals needed as a requirement., • Proven strong retail sales and/or service history., • Flexibility regarding work hours; ability to work nights, weekends, and some holidays., • Initiate and manage change in a positive manner., • Comfortable and competent at services and make-up applications., • Strong communication skills., • Adept at problem-solving., • Flexible and adaptable to customer needs., • This position requires the final candidate to successfully pass an E-Verify check. The target salary range for this position is $17.00-$19.00/hr. The actual salary offered will depend on a variety of factors, which may include, as applicable, years of relevant experience; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. This position is eligible to earn a sales incentive bonus and/or commission. This position is also eligible for the following benefits, including but not limited to comprehensive health, dental, and vision plans; a 401(k) plan with employer matching; various paid time off programs; employee discounts/perks; life insurance; disability insurance; flexible spending accounts.