Cheshire
Job DescriptionBenefits: • KinderCare Childcare Benefits, • 401(k), • Bonus based on performance, • Competitive salary, • Employee discounts, • Flexible schedule, • Free uniforms NOW HIRING: SPA MANAGER This is a unique opportunity to step into a spa that is already open and operating, while having the ability to shape its future. Hand & Stone Massage and Facial Spa is seeking an experienced, energetic, and results-driven Spa Manager for a unique opportunity to lead a newly opened spa and build its success from the ground up. This exciting role offers the chance to grow a loyal membership base, develop a high-performing team, and foster a culture rooted in collaboration, accountability, and service excellence. As Spa Manager, you will play a key role in shaping the guest experience, driving business growth, building a successful team, and establishing Hand & Stone Cheshire as the premier wellness destination in the community. If you are passionate about leadership, sales, team development, customer service, and creating a positive workplace culture, we want to hear from you. What You’ll Do • Lead, coach, and inspire a team of Spa Associates, Licensed Massage Therapists, and Estheticians, • Drive membership growth, retail sales, client retention, and overall spa performance, • Recruit, hire, onboard, train, and develop top talent, • Foster a positive, professional, and guest-focused culture, • Ensure exceptional customer service and operational excellence, • Monitor key performance indicators and implement strategies to achieve business goals, • Manage staffing, scheduling, and daily spa operations, • Partner with ownership on marketing initiatives, community outreach, and business development efforts, • Maintain compliance with Hand & Stone brand standards, policies, and procedures, • Lead by example and create an environment of accountability, teamwork, and success What We’re Looking For • Minimum of 2 years of management experience in retail, hospitality, wellness, fitness, beauty, or spa environments, • Demonstrated success leading teams and achieving sales goals, • Strong leadership, coaching, interpersonal, and communication skills, • Proven ability to motivate, develop, and retain employees, • Excellent organizational, problem-solving, and decision-making abilities, • Customer-focused mindset with a passion for wellness and service excellence, • Experience in membership-based sales environments is highly preferred, • Ability to thrive in a fast-paced, goal-oriented environment Schedule Expectations • Full-time position (40 hours per week), • Flexible schedule based on business needs, • Availability to work evenings and weekends as needed, • Ability to support the team during peak operating hours, • Willingness to respond to operational and staffing needs as they arise Compensation & Benefits • Competitive base salary ($50,000-$60,000) plus commission plus sales bonuses, • Optional health insurance, • 401(k) plan, • Employee discounts on spa services and retail products, • Paid training and ongoing professional development, • Career advancement opportunities within a nationally recognized wellness brand This is more than a management position—it’s an opportunity to build, lead, and grow with a brand that is committed to wellness, exceptional service, and professional development. Apply today and help us create the premier massage and facial spa experience in Cheshire, CT. MGR718