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  • Quality Control Specialist
    Quality Control Specialist
    2 minutes ago
    Full-time
    East Bronx, The Bronx

    About the Company: Founded in 2008 by Ross Sapir, Roadway Moving is built on the core principles of accountability, kindness, generosity, and dedication. These values drive a culture of excellence, where our people—not just our trucks—set us apart in a crowded industry. We believe in investing in both our employees and our clients, fostering an environment rooted in respect, urgency, clear communication, and appreciation. At Roadway, we don't just move boxes, we move lives, and we do it with a commitment to making the experience remarkable for everyone involved. We are seeking a detail-oriented and customer-focused Field Quality Control Specialist and a Lead to ensure the highest standards are upheld on residential moves throughout the tri-state area. This role is responsible for visiting job sites, evaluating crew performance, and ensuring that all moving operations meet company expectations, safety standards, and client needs—particularly with high-profile clients. Key Responsibilities: • Conduct on-site inspections of packing, loading, unloading, and overall move execution, • Ensure all work meets company policies, customer expectations, and safety regulations, • Monitor crews in real time, offering support and resolving issues as they arise, • Deliver constructive feedback and on-the-spot coaching to moving crews, • Provide exceptional customer service and de-escalate issues professionally when needed, • Serve as a key point of contact for clients during move execution, especially high-profile individuals, • Maintain accurate records of job visits, client feedback, and quality metrics, • Collaborate with dispatch and operations to address issues and improve processes, • Identify recurring problems and recommend improvements to training or procedures, • Support new crew member training on quality standards, safety, and professionalism, • Generate reports if and when needed on the field performance Qualifications: • Prior experience in quality audit the moving industry, consumer service, or hospitality is needed, • Moving experience is required, • Strong customer service skills; ability to remain calm, courteous, and solution-oriented, • Must be comfortable dealing with high-net-worth and VIP clientele, • Clean driving record and valid driver's license (company vehicle provided), • Excellent communication skills (verbal and written in English), • Proven ability to assess team performance and give effective feedback, • Physically able to be on-site, including walking, lifting, and evaluating loading processes, • Strong organizational and problem-solving skills, • Strong attention to detail, • Tech-savvy and comfortable with basic reporting tools and mobile communication Salary depends on the level of role and experience: $23/h - 35/h This role may be filled at the Specialist or Lead level depending on experience and demonstrated capability. Note: The above description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. All personnel may be required to perform duties outside of their normal responsibilities due to the nature of work performed to accomplish Roadway Mover's mission. Roadway Movers, Inc. is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Roadway Movers, Inc. makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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  • Restaurant Manager
    Restaurant Manager
    1 day ago
    $30–$35 hourly
    Full-time
    Plandome

    Date posted: May 30, 2026 Pay: $30.00 - $35.00 per hour Job description: Overview Join our dynamic team as a Part-time Food and Beverage Manager, where your passion for hospitality and food service management will shine! In this energetic role, you will oversee daily operations within our vibrant food and beverage outlets, ensuring exceptional customer experiences, smooth shift management, and efficient team coordination. This position offers a fantastic opportunity to develop your leadership skills while working in a lively environment that values innovation, teamwork, and high standards. Whether managing casual dining, quick service, or catering functions, you’ll play a vital role in delivering memorable dining experiences for our guests. Job Tasks/Duties • Schedules personnel and plans dining room set-up based upon anticipated member/guest counts and client needs, • Takes reservations and checks table reservation schedules, • Greets and seats members and guests, • Carefully supervises dining room staff to help assure proper service; pours coffee and takes orders when necessary, • Inspects dining room employees to ensure that they are in proper and clean uniforms at all times, • Hires, trains, supervises and evaluates dining room staff, • Provides appropriate reports concerning employee hours, schedules, pay rates, job changes, tip pools, etc., • Receives and resolves complaints concerning food, beverages, and service, • Serves as liaison between the dining room and kitchen staff, • Assures that all sidework is accomplished and that all cleaning of equipment and storage areas is completed according to schedule, • Directs pre-meal meetings with dining room personnel. Relays information and policy changes and briefs personnel, • Assures the correct appearance, cleanliness and safety of dining room areas, equipment and fixtures. Checks the maintenance of all equipment in the dining room and reports deficiencies and maintenance concerns, • Makes suggestions about improvements in dining room service procedures and layout, • Produces daily/meal period revenue analyses and other reports from the Point of Sale system(s) used in the dining room, • Assures that the dining room and other club areas are secure at the end of the business day, • Maintains an inventory of dining room items including silverware, coffee pots, water pitchers, salt and pepper holders, sugar bowls and linen and ensures that they are properly stored and accounted for, • Develops and maintains the dining room reservation system, • Develops and implements an on-going marketing program to increase dining room business, • Develops and continually updates and refines policy and procedure manuals for service staff to increase service quality, • Assists in service and tableside cookery as needed, • Attends scheduled staff meetings Physical Demands and Work Environment • Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach. Schedule • Full-time seasonal position, • Flexible schedule including mornings, evenings, weekends, and holidays Compensation: $30-$35 hour based on experience. Benefits: • Flexible schedule, • Paid time off, • Paid training Work Location: In person

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