Assistant Store Manager - Jamestown, NY
18 days ago
Jamestown
Crosby's is looking for a motivated and dependable Assistant Store Manager to help lead daily store operations. In this role, you'll support the Team Leader in creating a clean, efficient, and welcoming environment while delivering exceptional customer service and driving store success. You'll play a key role in supervising team members, maintaining high operational standards, and ensuring every customer has a great experienceevery day, every time. What You'll Do • Deliver prompt, friendly, and professional service to every customer, • Prepare fresh food and made-to-order items following Crosby's quality and cleanliness standards, • Promote and assist customers with enrolling in My Crosby's Rewards, • Drive sales through suggestive selling and add-on recommendations, • Handle customer concerns and resolve issues when the Team Leader is not present, • Help oversee daily operations to ensure efficiency and profitability, • Maintain store cleanliness, organization, and brand standards, • Support merchandising, promotions, and inventory management, • Ensure compliance with all food safety, tobacco, alcohol, and company regulations, • Communicate effectively with team members and leadership, • Train, coach, and support store associates, • Assist with scheduling and maintaining proper staffing levels, • Provide feedback on employee performance and development, • Foster a positive, respectful, and team-oriented work environment, • Assist with inventory control, audits, and reporting, • Support accurate cash handling and daily bank deposits, • Review timekeeping and assist with payroll processing, • Report discrepancies and maintain accurate records, • Help maintain a safe and secure store environment, • Follow proper opening/closing procedures and cash security policies, • Monitor equipment, cleanliness, and overall store conditions, • Report maintenance or safety concerns promptly, • Medical Insurance with Employer Contribution, • Voluntary Dental Insurance, • Life Insurance- Company Paid, • 401K & Paid Time Off, • Leadership Paid Training Program, • Career growth opportunities!, • Company Discounts, • Significant Fuel Discounts!, • Scholarship Opportunity and Tuition Reimbursement, • Employee Assistance Program- Company Paid Requirements • 21 years of age, • High School Diploma or equivalent, • Able to work at least 40 hours/week, including weekends and 3 evenings per week, • Experience Preferred, • Valid Driver's license that meets company policy, • Reliable transportation for position requirements (e.g., meetings, daily banking, etc.), • Serve Safe certified, preferred, • Proficient in basic math to handle cash transactions, shift reports, and vendor check-ins, • Ability to clearly assess and validate customer identification, • Ability to understand operating instructions for lottery, point of sale systems (POS), and other equipment., • Tolerance of exposure to gasoline fumes and cleaning products.