Hotel security jobs in Jersey City, New JerseyCreate job alerts

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description The Palm Court Guest Experience Agent’s primary responsibility is to improve the guests’ experience through diligent arrival preparation, the dining experience post visit and managing restaurant seating. We empower our agents to create relationships and use online resources to turn Moments into Memories. Reporting to the Palm Court Guest Experience Supervisor, the Palm Court Guest Experience agent is a key member of the Food and Beverage department and will support the department to achieve the departmental goals. The Palm Court Guest Experience Agent holds accountability for instilling consistency of hotel and Fairmont standards as well as generating and promoting ideas to enhance the Five Diamond / Five Star experience. This position will be driven by a commitment to be the most gracious in hospitality. Compensation: $37 per Hour RESPONSIBILITIES: • Consistently offer a professional, friendly greeting and engaging service, • Understand all colleagues’ tasks in the outlet, • Assist with booking, modifying and cancelling reservations, • Collect, file, distribute and answer to guest feedback and questions, • Have knowledge of all menu items, garnishes, contents and preparation methods, • Assist guests regarding food and beverage menu items in an informative and helpful way, • Build rapport with VIPs, distinguished visitors, encourage feedback throughout their experience, • Assist with maintaining menus, • Understand shift end reports in the outlet and the POS system, • Ensure all guest challenges are entered into their respective guest profiles in PMS for hotel guests and Restaurant seating software for both hotel and non-hotel guests, • Coat check responsibilities, • Follow outlet policies, procedures and service standards, • Follow all safety and sanitation policies when handling food and beverage, • Maintain regular attendance in compliance with Plaza and Fairmont Standards, as required by scheduling, which will vary according to the needs of the business, • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient operations in all areas, • This position plays an important role in creating personalized and creative experiences for our guests to elevate their experience., • An eye for detail and strong organizational skills, • A talent for adjusting rapidly, effectively, and intelligently to changing circumstances, • Creative problem-solving abilities and passion for creativity, • Strong work ethic, with the ability to work independently and as a member of a team, • Coordinate with other Palm Court Guest Experience Agents and Food and Beverage Managers on specific the arrival, departure, and special needs of VIP dining guests., • Prepare VIP portfolios of Palm Court guests., • Create and leverage relationships with vendors (artists, florists, concierges, etc.) to assist in creating these moments, • Must be able to maintain the confidentiality of all guest and member information and pertinent hotel data, as well as the security of high-profile guests or members in accordance with hotel standards, • Must be able to meet deadlines and coordinate among departments the delivery of quality amenities to guests, • Manage day to day operations at each tea seating while not in the office, • Place pre-arrival calls as per the SOP to identify special requests and obtain arrival times, • Maintain database of guest preferences, habits, and special dates and encourage other employees to do so, • Assist with additional Food and Beverage tasks, as needed, • Understand and communicate promotions and enhancements effectively with colleagues, • Serve as general guest information source. Act as a salesperson for The Plaza and Fairmont Hotels & Resorts, • Maintain consistent and effective flow of communication between management and fellow colleagues., • Arrange for or purchase VIP gifts if required, • Actively participate in daily briefings and meetings, • Complete projects in a timely manner as required by the Palm Court Guest Experience Supervisor, F&B Managers, Assistant Director of F&B and Director of Food & Beverage, • Be able to participate proficiently in functions outside one’s department when called uponQualifications -Previous service experience is an asset -Previous Point of Sale System experience is an asset -Excellent communication and organizational skills -Strong interpersonal and problem solving abilities -Highly responsible & reliable -Ability to work well under pressure in a fast paced environment -Ability to work cohesively as part of a team -Ability to focus attention on guest needs, remaining calm and courteous at all times Physical Aspects of Position (include but are not limited to): -Constant standing and walking throughout shift -Occasional lifting and carrying up to 20 lbs -Occasional kneeling, pushing, pulling -Occasional ascending stairs and ramps Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Position: Guest Service Agent Essential Duties and Responsibilities As a Guest Service Agent, you will provide exceptional service to guests throughout their stay. You will be responsible for assisting guests with check-in, check-out, and addressing their needs to ensure a positive and memorable experience. As one of the first points of contact for our guests, you play a key role in creating a welcoming atmosphere and delivering outstanding hospitality. Guest Service Agents are expected to perform the following responsibilities with professionalism, accuracy, and the highest standards of customer service: • Act in accordance with all security and emergency procedures and manage the instigation of these, as required, • Ensure that all Guest complaints managed, recorded, and resolved promptly, • Support the Night Auditor with all Front Desk and accounting related duties, • Produce nightly reports, as required, • Inform Departments of special requests, early/late departures, room changes and other Guest requests, • Maintain good communication and work relationships in all hotel areas, • Act in accordance with fire, health and safety regulations and follow the correct procedures when required, • Deliver attentive, courteous, and efficient service to all guests during check‑in, throughout their stay, and at checkout, while upholding the highest standards of service and hospitality., • Accurately process guest charges, collect payments, and adhere to all cash-handling standards in accordance with established SOPs, • Manage guest mail, calls, and messages with the utmost respect for privacy and a high level of professionalism Serve your role and Team in an environmentally-conscience manner. Required Skills and Requisites Job Requirements Guest Service Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow: • Positive attitude and good communication skills, • Commitment to delivering a high level of customer service, • Flexibility to respond to a range of different work situations, • Flexible work schedule Day Shift, Night Shift, Weekends, and Holidays It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • 2yrs Front Desk experience, • Knowledge of the hospitality industry, • High level of IT Proficiency Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference. Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks. Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description The Palm Court Guest Experience Agent’s primary responsibility is to improve the guests’ experience through diligent arrival preparation, the dining experience post visit and managing restaurant seating. We empower our agents to create relationships and use online resources to turn Moments into Memories. Reporting to the Palm Court Guest Experience Supervisor, the Palm Court Guest Experience agent is a key member of the Food and Beverage department and will support the department to achieve the departmental goals. The Palm Court Guest Experience Agent holds accountability for instilling consistency of hotel and Fairmont standards as well as generating and promoting ideas to enhance the Five Diamond / Five Star experience. This position will be driven by a commitment to be the most gracious in hospitality. Compensation: $37 per Hour Temporary: This position is covering a medical leave and the duration is expected to be around one month, however it is subject to change RESPONSIBILITIES: • Consistently offer a professional, friendly greeting and engaging service, • Understand all colleagues’ tasks in the outlet, • Assist with booking, modifying and cancelling reservations, • Collect, file, distribute and answer to guest feedback and questions, • Have knowledge of all menu items, garnishes, contents and preparation methods, • Assist guests regarding food and beverage menu items in an informative and helpful way, • Build rapport with VIPs, distinguished visitors, encourage feedback throughout their experience, • Assist with maintaining menus, • Understand shift end reports in the outlet and the POS system, • Ensure all guest challenges are entered into their respective guest profiles in PMS for hotel guests and Restaurant seating software for both hotel and non-hotel guests, • Coat check responsibilities, • Follow outlet policies, procedures and service standards, • Follow all safety and sanitation policies when handling food and beverage, • Maintain regular attendance in compliance with Plaza and Fairmont Standards, as required by scheduling, which will vary according to the needs of the business, • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient operations in all areas, • This position plays an important role in creating personalized and creative experiences for our guests to elevate their experience., • An eye for detail and strong organizational skills, • A talent for adjusting rapidly, effectively, and intelligently to changing circumstances, • Creative problem-solving abilities and passion for creativity, • Strong work ethic, with the ability to work independently and as a member of a team, • Coordinate with other Palm Court Guest Experience Agents and Food and Beverage Managers on specific the arrival, departure, and special needs of VIP dining guests., • Prepare VIP portfolios of Palm Court guests., • Create and leverage relationships with vendors (artists, florists, concierges, etc.) to assist in creating these moments, • Must be able to maintain the confidentiality of all guest and member information and pertinent hotel data, as well as the security of high-profile guests or members in accordance with hotel standards, • Must be able to meet deadlines and coordinate among departments the delivery of quality amenities to guests, • Manage day to day operations at each tea seating while not in the office, • Place pre-arrival calls as per the SOP to identify special requests and obtain arrival times, • Maintain database of guest preferences, habits, and special dates and encourage other employees to do so, • Assist with additional Food and Beverage tasks, as needed, • Understand and communicate promotions and enhancements effectively with colleagues, • Serve as general guest information source. Act as a salesperson for The Plaza and Fairmont Hotels & Resorts, • Maintain consistent and effective flow of communication between management and fellow colleagues., • Arrange for or purchase VIP gifts if required, • Actively participate in daily briefings and meetings, • Complete projects in a timely manner as required by the Palm Court Guest Experience Supervisor, F&B Managers, Assistant Director of F&B and Director of Food & Beverage, • Be able to participate proficiently in functions outside one’s department when called uponQualifications -Previous service experience is an asset -Previous Point of Sale System experience is an asset -Excellent communication and organizational skills -Strong interpersonal and problem solving abilities -Highly responsible & reliable -Ability to work well under pressure in a fast paced environment -Ability to work cohesively as part of a team -Ability to focus attention on guest needs, remaining calm and courteous at all times Physical Aspects of Position (include but are not limited to): -Constant standing and walking throughout shift -Occasional lifting and carrying up to 20 lbs -Occasional kneeling, pushing, pulling -Occasional ascending stairs and ramps Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description As a Guest Experience Ambassador at Faena New York, you are an essential part of the guest journey—providing thoughtful, attentive service from the moment guests arrive to the moment they depart. You will warmly welcome each guest, assist with their belongings, and ensure their experience is marked by ease, luxury, and genuine hospitality. From managing luggage and escorting guests to their rooms, to coordinating with various departments and delivering prompt service, this role supports the overall guest experience with poise and efficiency. You are the face of Faena—bringing elegance, knowledge, and care to every interaction. This position has an hourly rate of $27.00 per hour. DUTIES AND RESPONSIBILITIES Greet and engage guests upon arrival, offering a warm and professional welcome. Transport luggage and personal items to guest rooms promptly, ensuring accuracy and care. Provide an overview of room features, including in-room technology, and inform guests of hotel services and amenities. Respond swiftly to guest requests, including deliveries of packages, messages, amenities, and newspapers. Support guest movements efficiently during check-in, check-out, room changes, and group arrivals. Maintain cleanliness, organization, and presentation in all guest-facing areas including the lobby, entryway, bell desk, and luggage storage. Keep all service equipment, such as luggage carts, polished and in working condition. Coordinate effectively with Concierge, Guest Experience Agents, Housekeeping, and other departments to ensure guest requests are fulfilled. Deliver items such as packages, flowers, gifts, amenities, food deliveries (ex: Uber Eats, GrubHub, etc.) and other special requests with care and discretion. Secure and correctly tag stored luggage; manage storage and retrieval accurately. Remain attentive and composed under pressure during peak times or guest transitions. Offer recommendations on hotel dining, spa, cultural offerings, and local attractions. Assist with in-room tours or property tours as needed. Observe and maintain guest confidentiality, safety, and security at all times. Practice teamwork, attend daily briefings, and support leadership with additional tasks as needed. Promote and embody Faena's values and brand presence—both within the hotel and out in the community Qualifications Minimum 1–2 years of experience in a luxury hotel, resort, or high-end residential setting. Exceptional guest service skills with a warm, professional, and polished demeanor. Ability to lift and carry luggage, packages, or other items up to 50 lbs, and stand or walk for extended periods. Strong knowledge of New York City geography, landmarks, and transportation options. Familiarity with Forbes 5-Star service standards and luxury etiquette. Comfortable operating elevators and assisting with mobility support devices. Proficient in English; multilingual preferred (especially Spanish/French). Excellent communication, situational awareness, and ability to read guest cues. Flexible to work nights, weekends, holidays, and outdoor conditions as needed. Valid driver’s license or valet experience a plus. PHYSICAL DEMANDS AND WORK ENVIRONMENT Endure various physical movements throughout the work areas Ability to move safely in uneven terrain or in confined spaces Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Third Mate American Cruise Lines is seeking Third Mates for our growing fleet sailing unique itineraries along inland and coastal waterways of the East Coast, Pacific Northwest, Columbia-Snake Rivers, Great Lakes, and Mississippi-Ohio-Cumberland-Tennessee-Arkansas Rivers. Our U.S. flag ships are state-of-the art designed for safe operation and five-star service to 100-200 guests. Third Mates are responsible for safe vessel and launch operations, adherence to company and regulatory standards, and representing the company as a professional leader and example. Our Third Mates are licensed mariners with basic maritime experience and keen interest in gaining experience in challenging U.S. coastal and river waterways. Our Third Mates are team-oriented, self-disciplined, and hands-on workers. Third Mates work alongside Deckhands and Engineers completing watch standing, maintenance, sanitation, and logistics tasks. Third Mates operate and maintain our 35ft-50ft certificated passenger launches. Our Third Mates are people-oriented professionals and meticulous officers, in service to our guests and as examples to our crews. Third mates enjoy comfortable onboard accommodations and chef prepared meals. American Cruise Lines operates our own bridge simulator, enabling rigorous recurrent training and development focused on critical decision-making and advanced piloting skills. American Cruise Lines recruits and retains the best professional mariners in the industry. At American Cruise Lines, we are driven by our values—Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America’s Story on the Finest American Ships. Responsibilities: • Ensure safety and security of passengers, crew, and vessel., • Safe launch operations in compliance with company and regulatory standards., • Conduct daily inspections of all vessel spaces., • Standing helm, security, gangway watches in Deckhand rotation., • Execution of vessel cleaning, sanitation, maintenance, and logistics., • Standing piloting watches under instruction of Captain or Mate., • Assisting Engine Room Attendant with machinery and system maintenance., • Support hotel and culinary teams in delivering five-star guest service., • Maintain logs, reports, and administrative records., • Maintain exemplary professional grooming and uniform appearance Work Schedule: • Typical March through November Cruise Season: 6 weeks on / 3 weeks off or 4 weeks on / 4 weeks off. Additional work periods may be possible during winter months aboard the few vessels operating or repositioning year-round., • This is a full-time, exempt position. Qualifications: • U.S. Coast Guard Master’s license: Masters 100T., • Transportation Worker Identification Credential (TWIC)., • Piloting and Boat Handling experience on coastal and river waterways: minimum 6months, desired 1yr., • Self-disciplined work habits and personal grooming., • Good communication skills and team skills., • Pre-employment drug test and continual participation in random testing., • Ability to perform the essential functions of the job with or without accommodation. Essential Functions: • Ships experience forces from wind, waves, and currents, prompting them to exhibit six distinct motions known as ship motions. The six motions are surge, sway, heave, roll, pitch, and yaw. This position requires the ability to live and satisfactorily perform job duties in an environment that is subject to constant motion., • Ability to work around 12 hours per day., • Ability to assist in the event of an on-board emergency by quickly climbing up a ladder, opening, and passing through a 20” diameter hatch., • Ability to stand for your entire shift., • Ability to frequently lift up to 20 lbs. and occasionally lift up to 50 lbs., • Ability to frequently bend, squat and reach., • Ability to live and work on board a vessel for extended periods of time., • Ability to use stairs frequently. Compensation and Benefits: • Competitive daily rate., • Health, dental, vision, and 401(k) with match., • Access to advanced simulator-based training., • Covered Expenses: American Cruise Lines provides travel, room and board, uniforms, and training Applicant Acknowledgment By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position. Equal Opportunity Employer American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. ‎American Cruise Lines bases all employment decisions on business needs, job requirements, and individual ‎qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. ‎This policy applies to all aspects of employment and employment decisions, including, but not limited to, ‎hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access ‎to benefits.‎ *Job sites across the nation. **This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice. Company DescriptionAmerican Cruise Lines is the largest river and small-ship cruise line in the United States, offering more than 50 itineraries across the country’s most scenic waterways and coastal destinations. From Alaska and New England to the Great Lakes and the Mississippi River, we provide personalized guest experiences aboard the finest ships in America, guided by our mission to share America’s story through exceptional travel.American Cruise Lines is the largest river and small-ship cruise line in the United States, offering more than 50 itineraries across the country’s most scenic waterways and coastal destinations. From Alaska and New England to the Great Lakes and the Mississippi River, we provide personalized guest experiences aboard the finest ships in America, guided by our mission to share America’s story through exceptional travel.

Job Description Position Summary The Linen Porter is responsible for ensuring all allocated areas are stocked, organized, and cleaned to Firmdale's exceptional standards. This role assists Room Attendants and the wider Housekeeping team with specific departmental tasks, and requires a hands-on, detail-oriented team player who takes pride in maintaining a clean, safe, and well-stocked hotel environment. Key Responsibilities Stock & Linen Management • Receive incoming deliveries and store them correctly., • Distribute and maintain stock levels in all linen closets., • Sort and separate dirty linen for collection by the Laundry Company., • Deliver extra beds, baby cots, and other guest-requested items to rooms., • Carry out daily duties as directed by the Head Housekeeper, Assistant Housekeeper, and/or Floor Manager. Cleaning & Guest Areas • Assist Room Attendants in maintaining guest rooms, public areas, and back-of-house areas to 5-star standards., • Carry out spring cleaning of all areas of the hotel as directed by the Head Housekeeper., • Carry out high dusting., • Clean and vacuum allocated areas., • Move furniture as directed., • Shampoo carpets and upholstery as directed., • Keep corridors, stairways, and all public and working areas clean and tidy at all times. Communication & Relationships • Promptly answer the designated pager and maintain good communication with supervisor., • Communicate with the housekeeping management team regarding daily duties to be completed and when they are done., • Work as part of a team, always supporting other members of the Housekeeping staff., • Inform the Floor Manager immediately of any lost property items found., • Report immediately any damages or maintenance issues to the Floor Manager., • React promptly and respond to any guest requests, or refer them if necessary., • Consistently demonstrate Firmdale Core Values: Attention to Detail, Enthusiasm, Passion, Relationships, and Resilience. Health, Safety & Security • Maintain a clean, organized, safe, and hazard-free workplace., • Have a good understanding of Health and Safety regulations, and fire and emergency procedures., • Be knowledgeable of housekeeping equipment and its proper use., • Follow security procedures to protect both guest and hotel property., • Ensure security of any assigned guest room keys and pager., • Understand the DND procedure., • Be knowledgeable of housekeeping etiquette as per Firmdale's SOPs., • Have a good understanding of Firmdale's customer service, being polite and deferential to guests at all times., • Have a thorough knowledge of the hotel and the company., • Carry out any other reasonable duty to assist in the smooth running of the company. Requirements & Qualifications • Ability to bend, twist, push, and pull furniture., • Ability to lift up to 25 pounds, 50 pounds with assistance., • Ability to work safely with cleaning chemicals and materials., • Ability to communicate verbally and in writing, using systems to update room status., • Maintain a high standard of personal hygiene and personal appearance consistent with uniform standards at all times. Key Competencies • Attention to detail, • Team collaboration, • Reliability and punctuality, • Enthusiasm and passion for service, • Resilience under pressure Working Conditions • Physical handling of linen, furniture, and cleaning equipment., • Work across guest floors, public areas, and back-of-house areas., • Frequent exposure to cleaning chemicals and materials., • Standing, walking, bending, and lifting for extended periods., • Flexible working hours as scheduled by the department. Experience / Education • 2+ years of experience cleaning in a hospitality and/or residential setting, or a strong passion for cleaning with excellent attention to detail. Employee Benefits • Paid vacation, sick, and personal days, • Health, dental, vision, and life insurance plans, • Commuter benefits, • Holiday staff parties and staff appreciation events, • In-house uniform dry cleaning services, • Employee meals while on duty, • Departmental and company-wide incentive programs Please note that this job description is not an exhaustive list of tasks and duties, but serves only as a guideline for daily duties, which may change from time to time.

Job Description Position Summary The Overnight Cleaner is responsible for ensuring all public and employee areas are cleaned and presented to Firmdale's exceptional standards overnight. This role assists with specific tasks within the Housekeeping department and requires an eager, detail-oriented team player who is comfortable working independently during overnight hours while maintaining excellent service and communication standards. Key Responsibilities Cleaning & Presentation • Mop, polish, and maintain all wood floors., • Clean public restrooms., • Clean and vacuum the event floor rooms and screening room., • Clean the hotel entrance and sidewalk., • Clean guest and service elevators., • Empty all office bins and canteen bins., • Clean staff locker rooms and canteen., • Clean the family room., • Clean the housekeeping office., • Clean the garbage room, taking bins out for garbage collection., • Use correct cleaning chemicals and microfiber cloths for designated surfaces, according to Firmdale's requirements. Guest & Laundry Services • Service rooms as per guest requests., • Make beds as per Firmdale SOPs., • Complete guest requests., • Wash, dry, and iron hotel and guest laundry when required., • List all employee laundry, including items going out for the day. Communication & Relationships • Maintain good communication with the overnight Duty Manager., • Report any guest requests to the overnight Duty Manager., • Inform the overnight Duty Manager of any lost property items found., • Report immediately any damages or maintenance issues to the overnight Duty Manager., • Answer the pager promptly., • Assist the overnight Duty Manager with any duties as assigned., • Work as part of a team., • Be knowledgeable of housekeeping etiquette as per Firmdale's SOPs, and of Firmdale's customer service standards. Health, Safety & Security • Maintain a clean, safe, hazard-free work environment at all times., • Be knowledgeable of the hotel's fire and emergency procedures., • Understand the emergency procedures for the entire hotel., • Follow security procedures to protect both guest and hotel property; be responsible for any keys given out., • Maintain a high standard of personal hygiene and appearance at all times., • Have a thorough knowledge of the hotel and the company., • Be responsible, while liaising with the Head Housekeeper, for your own development., • Carry out any other reasonable duty to assist in the smooth running of the company. Requirements & Qualifications • Highly attentive to small details., • Comfortable working independently and as part of a team during overnight hours., • Ability to work safely with cleaning chemicals and equipment., • Ability to communicate verbally and in writing. Key Competencies • Attention to detail, • Team collaboration, • Reliability, particularly during overnight hours, • Enthusiasm and passion for service, • Resilience under pressure Working Conditions • Overnight shift work., • Physical handling of cleaning equipment and laundry., • Frequent exposure to cleaning chemicals., • Standing, walking, bending, and lifting for extended periods. Experience / Education • Prior experience cleaning in a hospitality setting is preferred, or a strong passion for cleaning with excellent attention to detail. Employee Benefits • Paid vacation, sick, and personal days, • Health, dental, vision, and life insurance plans, • Commuter benefits, • Holiday staff parties and staff appreciation events, • In-house uniform dry cleaning services, • Employee meals while on duty, • Departmental and company-wide incentive programs Please note that this job description is not an exhaustive list of tasks and duties, but serves only as a guideline for daily duties, which may change from time to time.

Job Description Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at the Warren Street Hotel where elegance meets outstanding service. Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality. Title: Room Attendant Location: The Warren Street Hotel Position Type: Non-exempt Reports To: Head Housekeeper Job Description: Service and turndown guestrooms ensuring Firmdale exceptional standards whilst remembering the finest details throughout the hotel Duties & Responsibilities: • Highly attentive to small details, • Work as part of a team, • Good communication with supervisor, • Knowledgeable of the housekeeping etiquettes as per Firmdale SOP’s, • Good understanding of Firmdale’s customer service, • Use correct cleaning chemicals and microfiber cloths for designated surfaces, according to Firmdale’s requirements, • Ensure security of any assigned guest room keys, • Inform your supervisor and log immediately of any lost property items found, • Report immediately any damages or maintenance issues to Floor Manager, • Understand the DND procedure, • Work at an efficient pace to ensure guests rooms are completed on time, • Liaise with the linen porters regarding what linen and equipment is needed in the pantry, • React to any guest requests, • Ensure that rooms not serviced are reported to the Floor Manager, • Ensure your pantry is clean, • Knowledgeable of all the different types of beds and linen, to be used accordingly, • Make bed as per Firmdale SOP’S, • Bring reject or abused linen to the attention of the Floor Manager, • Replace guest supplies and towelling as per Firmdale’s SOP’s, • Report any guest requests to the Floor Manager, • Check just before the end of your shift if any rooms require service, • Knowledgeable of hotel fire and emergency procedures, • Maintain a clean, safe hazard free work environment at all times, • Keep corridors, stairways and all public and working areas clean and tidy at all times, • Understand the emergency procedures for the entire Hotel, • Follow the security procedure to protect both guest and hotel property. To be responsible for any keys given out, • Maintain high standard of personal hygiene and appearance at all times, • To be polite and deferential to guests at all times, • To have thorough knowledge of the hotel and the company, • To carry out any other reasonable duty to assist in the smooth running of the company What We Offer: • Competitive salary, • Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days, • Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members, • Complimentary meals on shift, • Free uniform dry cleaning service, • Commuter transit benefits available Day 1, • Ongoing training and professional development, including annual education reimbursement program up to $3,000, • Social events throughout the year, including holiday parties, team member appreciation events, and more, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Departmental and company-wide incentive programs, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Crosby Street Hotel • Three Michelin Keys, 2024, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI) Warren Street Hotel • Two Michelin Keys, 2025, • The Hot List, Conde Nast Traveller, 2024, • The IT List, Travel + Leisure, 2024, • World's Greatest Places, TIME Magazine 2024, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 The Whitby Hotel • Three Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025, • Best Afternoon Teas in New York City, Vogue, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Join us at the Warren Street Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

Job Description The amazing NH Collection Madison Avenue is located only minutes away from Grand Central Terminal. This informal hotel in the Murray Hill neighborhood is an 8-minute walk from the Empire State Building and a 13-minutes' walk from Times Square. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team members to join us on our Housekeeping Team. We are committed to providing you with: • Highly Competitive Wages - $65,000 /$70,000 per year, • Discounts with our Crescent managed properties in North America for you & your family members. Discounts at NH Collection brand properties worldwide Job Summary: The Housekeeping Floor's primary responsibility is the daily coordination of the housekeeping operations. The Housekeeping Floor Supervisor is responsible for ensuring that the department achieves the highest degree of service delivery through effective communication and follow up. The Housekeeping Floor Supervisor serves as the liaison between the housekeeping department and Front Office, Maintenance, Security, and Food and Beverage departments. Summary of Responsibilities: Reporting to the Housekeeping Manager. Responsibilities and essential job functions include but are not limited to the following administrative duties: • Consistently offer professional, friendly, and engaging service, • Handle all calls for the housekeeping department and ensures all messages, information and requests are logged, communicated promptly and accurately to provide prompt delivery of excellent service for guests., • Process requests and delegates work assignments in a timely manner, follow up with the guest to ensure their satisfaction., • Responsible for communicating all operational concerns to the leadership team and proactively addressing any day-to-day operational concerns., • Take a lead role in the coordination of all housekeeping employees and activities including office opening and closing, daily room assignments, inspection of rooms, evening service assignments, and other special tasks., • Maintain complete knowledge of all housekeeping services, outlets, hotel areas / features and hours of operation., • Keep a complete updated inventory of linen and housekeeping supplies., • Order supplies as needed in coordination with management, • Generate various operational reports for the coordination of the housekeeping department., • Assist other housekeeping employees in maintaining clean and organized work and public areas., • Follow all safety and sanitation policies., • Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests. Shift: Flexible Day(s) Required: FLEXIBLE including weekends and Holidays • Must be able to lift up to 20 pounds Anticipated Start Date: ASAP Does this sound like you? You have a keen eye for detail and respect the importance that impeccably clean guest room supplies have in a hotel. You don’t shy away from physical work and can lift up to 20 lbs. The pride you have in your organizational and time management skills will be a great benefit in this role. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life. Our differences are what make us great: At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Job DescriptionDescription: Hotel Indigo Williamsburg is hiring a full-time Housekeeping Room Attendant. We are seeking reliable individuals who are able to work independently and diligently. Description Below are the Core Responsibilities that make up the priority functions and most important responsibilities of this position. These Core Responsibilities are divided into two categories, Job Function and Professionalism and Style Expectations. Following the Core Responsibilities is a Physical Requirements category that is also expected of all positions within StepStone Hospitality, Inc. Administration · Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift. · Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies. · Report any items missing from rooms and suites. · Report all items in need of repair to supervisor and maintain equipment used in work. · Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes. · All lost and found are to be taken to the office as soon as they are found. Support · Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. · Ability to accurately report information. · Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques. · Ability to scrupulously follow all StepStone and hotel policies and procedures. Attend required meetings. Personal Effectiveness · Projects and assignments are completed thoroughly, professionally, and with care. · Adjusts to high-pressure conditions and is open to change. · Assumes responsibility for personal growth and development. Always Conducts him\herself (acts and dresses) professionally; sets standards for all associates. Communication · Understands and communicates the StepStone Mission and Core values. · Expresses ideas and conveys information clearly, effectively, and professionally. · Actively listens to others. · Conveys company information, decision, or problems to appropriate parties on a timely basis. Works to resolve disagreements and is respectful of peers and co-workers. Requirements These are required of every associate · Minimum lifting of 20 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, reading. · Minimum pulling of 20 pounds. Other duties may be assigned. EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Requirements:

Job Description Director of Housekeeping Location: TOWNEPLACE SUITES BY MARRIOTT® NEW YORK MANHATTAN/TIMES SQUARE 324 West 44th Street • New York, NY 10036 Pay Rate :$68,000/annual SUMMARY: The Director of Housekeeping at TownePlace Suites by Marriott is responsible for leading all housekeeping operations at the property, ensuring consistently clean, orderly, and guest-ready conditions throughout. A defining feature of this role is the oversight and management of a third-party housekeeping vendor and their contracted staff — requiring strong vendor accountability skills in addition to traditional departmental leadership. The Director of Housekeeping is accountable for quality standards, Marriott brand compliance, guest satisfaction, cost control, and the overall performance of the housekeeping function. This role reports directly to the General Manager and serves as a key member of the hotel’s leadership team. RESPONSIBILITIES: Third-Party Vendor Management • Serve as the primary point of accountability for all third-party housekeeping vendor operations, ensuring contracted staff perform in full compliance with TownePlace Suites by Marriott brand standards and M&R operating protocols., • Establish clear performance expectations, service level agreements, and quality benchmarks with the vendor; conduct regular reviews to ensure ongoing compliance., • Coordinate daily staffing assignments and scheduling with the vendor’s on-site supervisor to ensure adequate coverage across all room types and public areas., • Address vendor performance issues promptly and escalate to the General Manager and M&R leadership when contractual obligations are not being met., • Maintain an effective working relationship with the vendor’s management team to drive continuous improvement in productivity, quality, and associate behavior. Quality Assurance & Brand Standards • Maintain room quality and cleanliness standards in full alignment with TownePlace Suites by Marriott brand requirements and M&R Hospitality Management expectations., • Inspect or delegate inspection of all guest rooms, suites, and public areas cleaned by the vendor’s room attendants; ensure deficiencies are corrected before rooms are released to inventory., • Develop and maintain a comprehensive inspection program for guestrooms and all public areas to ensure standards are consistently achieved and sustained., • Develop and execute a deep cleaning schedule for all guestrooms, corridors, and back-of-house areas., • Work proactively to achieve high cleanliness scores on all Marriott franchise quality assurance (QA) inspections; ensure the property is audit-ready at all times., • Review guest satisfaction scores (GSS), comment cards, and complaint correspondence related to housekeeping; develop and execute action plans to address recurring issues., • Stay current on advances in housekeeping best practices, products, and technology; recommend and implement improvements to methods and productivity. Operations & Facilities • Establish, maintain, and train all standards and procedures for cleaning protocols and safe working conditions within the housekeeping department., • Initiate and implement process improvements to increase labor efficiency and the safe use of chemicals and equipment., • Ensure all housekeeping and laundry equipment is maintained in proper working order; coordinate repairs and replacements as needed., • Direct and lead the department in the submission of work orders; partner closely with the Chief Engineer to support the hotel’s preventative maintenance program., • Recommend and follow through on guestroom renovation, refurbishment, and décor updates in coordination with the General Manager., • Ensure compliance with key control procedures as they relate to the housekeeping department; maintain security of all housekeeping storage areas at all times., • Enforce standard procedures for the acceptance, security, and return of all guest lost and found items., • Maintain first aid kit supplies for use by employees and contracted staff within the housekeeping department., • Perform housekeeping, laundry, and/or house person functions personally when necessary to maintain service levels. Inventory, Supplies & Budget • Maintain sufficient supplies and materials for daily department operations while managing inventory levels within established cost-control targets., • Order, receive, and verify all supply shipments and department items based on approved quantities and pricing., • Conduct regular inventory of all guestrooms, housekeeping closets, laundry room, and storage areas for linens, amenities, supplies, furniture, accessories, and equipment., • Maintain productive working relationships with vendors and suppliers to ensure consistent quality and value., • Assist the General Manager in the development of the department’s annual operating budget; monitor performance against plan and provide variance explanations as required. Communication & Interdepartmental Coordination • Communicate room status discrepancies to the Front Desk accurately and in a timely manner; ensure corrective action is taken., • Communicate and ensure follow-through on all guest requests and complaints related to housekeeping., • Collaborate with other department heads to provide information flow necessary for smooth hotel operations., • Assist fellow department managers in the resolution of housekeeping-related guest experience issues., • Conduct regular housekeeping department meetings with both direct staff and vendor representatives., • Assure complete and accurate communication is maintained across all housekeeping staff and contracted team members., • Immediately report any unusual activity, behavior, or appearances to the General Manager., • Complete all daily and weekly housekeeping paperwork accurately and on time., • Assist management with internal investigations as needed; complete MOD responsibilities as assigned. Safety, Compliance & People • Ensure full compliance with all Marriott franchise standards, OSHA programs, M&R policies, and applicable local regulations., • Report all accidents and incidents to management immediately; provide modified work duty for associates recovering from work-related injuries., • Practice and enforce safety standards at all times for both hotel associates and contracted housekeeping staff., • Carry out supervisory responsibilities in accordance with M&R’s policies and applicable employment laws., • For any directly employed housekeeping staff: participate in interviewing, hiring, training, performance appraisal, and disciplinary processes in partnership with HR., • Follow all rules as outlined in the M&R Employee Handbook., • Perform other duties as assigned by management, consistent with the capabilities of this role. Education & Experience • High school diploma or GED required; college coursework in Hospitality Management or a related field preferred., • Minimum 3–5 years of progressive housekeeping experience in a hotel environment, with at least 2 years in a supervisory or management role., • Prior experience managing or overseeing a third-party / contract housekeeping vendor strongly preferred., • Familiarity with Marriott brand standards, QA inspection criteria, and GSS metrics preferred., • Experience with hotel property management systems (Opera, FOSSE, or equivalent) and housekeeping management tools a plus. Skills & Competencies • Strong operational leadership with the ability to hold both direct and contracted staff accountable to consistent standards., • Excellent organizational and time management skills; ability to manage multiple priorities across a full-service housekeeping operation., • Demonstrated ability to read and respond to guest satisfaction data and implement corrective action plans., • Sound financial acumen; experience managing departmental budgets, inventory costs, and labor productivity., • Effective written and verbal communication skills; ability to interact professionally with staff, vendors, guests, and ownership., • Bilingual abilities (English/Spanish or other languages) strongly preferred given the composition of housekeeping teams across the portfolio., • Working knowledge of OSHA regulations, chemical handling safety, and hotel emergency procedures., • Professional demeanor consistent with M&R and Marriott brand expectations. M&R Hotel Management is committed to equal employment opportunity. Qualified individuals must be able to perform the essential functions of the position, with or without reasonable accommodation. Associates or applicants who require a reasonable accommodation should contact the People & Culture Department. Employment Eligibility Verification M&R Hotel Management participates in the federal E-Verify program. All offers of employment are contingent upon successful completion of the Form I-9 employment eligibility verification process and confirmation of authorization to work in the United States.

Job Description Programming Coordinator Park Avenue Armory's Mission: Part American palace, part industrial shed, Park Avenue Armory is dedicated to supporting unconventional works in the visual and performing arts that need non-traditional spaces for their full realization, enabling artists to create and audiences to experience epic and adventurous presentations that cannot be mounted elsewhere in New York City. Job Description: The Programming Coordinator serves as a key executive and administrative partner to the Artistic Director and Senior Vice President and Chief Artistic Producer, providing high-level organizational support that enables artistic leadership to operate with maximum effectiveness. This role demands exceptional executive organizational skills, proactive problem-solving, and the ability to manage competing priorities with discretion and professionalism. The Programming Coordinator works closely across all departments to ensure seamless communication, administrative excellence, and timely completion of critical tasks. Due to the nature of this role and interaction with staff across the organization, this is a fully on-site role. Support for Artistic Leadership: • Maintain and monitor mail, contacts, and Artistic Director’s calendar, including scheduling, coordinating, and working with the Senior Vice President and Chief Artistic Producer to prioritize meetings., • Manage schedule for Senior Vice President and Chief Artistic Producer., • Coordinate and manage all travel logistics – both international and local., • Coordinate and manage all scheduling activities that pertain to Armory productions., • Provide updated travel and itineraries of Artistic Director to all parties., • Coordinate and manage New York housing and hotel logistics., • Maintain correspondence on behalf of the Artistic Director and Chief Artistic Producer., • Serve as a dedicated executive assistant to the Artistic Director during New York residencies, anticipating needs, managing day-of logistics, and ensuring all engagements run smoothly and on time. Support Programming Department: • Work with the Artistic Director and Chief Artistic Producer to maintain the department schedule including but not limited to the schedule of both Department Heads, travel booking and other assistance where required., • Process incoming programming-related invoices and communicate with finance to ensure timely payment., • Track and submit all credit card payments., • Prepare monthly expense reports and check requests., • Prepare and organize briefing materials, agendas, and presentations for executive meetings; record and distribute accurate meeting minutes and action items to ensure follow-through on key decisions., • Coordinate space usage between departments and attend weekly look-ahead meetings to resolve conflicts between programming events and other building activity., • Issue and track all dept. purchase orders., • Reconcile monthly department expenses for programming and artistic director’s office., • Maintain agreements with music licensing companies, ensuring ASCAP, BMI, and SESAC licenses and payments are up to date., • Act as the administrative “gatekeeper” of the Programming office to ensure and maintain the accuracy of key files. Organize the office including filing, archiving, and maintaining records, including creation of post-production informational binders., • Coordinate with in-house facilities, IT, and maintenance crew to prepare building spaces (meeting rooms, rehearsal rooms, dressing rooms, etc.) and ensure each program’s needs are met and on schedule. Support for Programming: • Provide production support to Recitals, Artist Studios, and Artist-in-Residence showings/events, occasionally in a stage management capacity as needed., • Book and manage all travel, transfers and accommodations for head house programming, • Create and send detailed Artist Welcome Pack, • Oversee logistical needs of the Armory’s Artist in Residence program, including scheduling bi-annual move-outs during major art show(s), and coordinating storage for Artists’ items during that time., • Create and distribute building IDs, signage, and security lists for all programming events., • Support on special projects as required. Minimum Requirements: A bachelor’s degree and a comprehensive understanding of a performing arts production environment are required. Ideal candidates are highly organized, detail-oriented, and driven by a desire to create order in complex, fast-moving environments. Candidates must be proactive self-starters who thrive under pressure, manage multiple competing priorities with calm efficiency, and consistently meet demanding deadlines. A minimum of two years of experience in Executive Assistance, Administrative Assistance, or artist services is required, with demonstrated ability to support senior leadership at an executive level. Candidates must possess excellent interpersonal and communication skills (both verbal and written), exceptional administrative and organizational judgment, discretion in handling confidential information, and proficiency in Microsoft Office, calendar and project management tools, budget tracking, and emerging AI platforms. Compensation: Salary range is $58,000 to $62,000 annually, commensurate with experience. This is an exempt position. APPLICATION PROCESS: Interested candidates should click "apply" and follow the instructions provided. All applicants must submit a resume and cover letter in a PDF or Word document. You will be prompted to upload documents during the application process.

Job Description JOB TITLE: Maintenance Engineer REPORTS TO: Chief Engineer Purpose for the Position: To maintain the Hotel areas and all Hotel assets to an acceptable quality standard. Essential Responsibilities: • Provides professional and courteous service at all times., • Assists Chief Engineer with all maintenance and preventative maintenance to include: refrigeration, heating, plumbing, water treatment, preventative maintenance, convention center front and back of house spaces, A/C units, ice machines, lighting, kitchen equipment, emergency generators, water softeners, switch rooms, roof exhausts, electrical substations, etc., • Monitors electric, gas and water consumption., • Ensures all projects are completed according to specifications and are completed on time., • Understands and practices all lock out-tag out procedures in accordance with OSHA standards., • Perform all guestroom and public area preventive maintenance services as outlined for your hotel., • Performs maintenance checks of equipment and logs properly., • Reports all safety and security concerns to the Chief Engineer or the Manager on Duty immediately., • Ensures all key inventories are secure., • Responds to all emergency situations prepared to assist., • Participates in ongoing maintenance programs for event space, public space, kitchens and all convention center equipment., • Performs inventory duties as required., • Maintains cleanliness of grounds and attractiveness of landscaping., • Ensures cleanliness and orderliness of all work space and storage areas., • Attends monthly staff meetings., • Complete projects as determined by the Chief Engineer. To do this kind of work, you must be able to: • Understand the technologies required in the work you are directly., • Work with a variety of situations., • Solve problems using facts and personal judgment., • React quickly in emergency situations and make decisions that may involve a great amount of money or the safety of others., • Work with different kinds of people., • Change easily and frequently from one activity to another., • Be available on nights, weekends, and holidays. Physical Demands: Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing, seeing. Environmental Conditions: Both: Inside and outside: A job is considered “both” if the activities occur inside or outside in approximately equal amounts approximately 75% or more of the time inside. Noise and Vibration: Sufficient noise, either constant or intermittent, to cause marked distraction or possible injury to the sense of hearing, and/or sufficient vibration (production of an oscillating movement or strain on the body or its extremities from repeated motion or shock) to cause bodily harm if endured day after day. Temperature Changes: Variations in temperature which are sufficiently marked and abrupt to cause noticeable bodily reactions. Math Skills: Requires mathematical development sufficient to be able to: Compute ratio and proportion and percentages. Calculate surface, volumes, weight and measures. Language Skills: Must have developed language skills to the point to be able to: Read instructions, safety rules, etc. Speak with poise, voice control and confidence using correct English and well-modulated voice. Relationships to Data, People and Things: Data: Compiling: Gathering, collating or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information, including giving assignments and/or directions to helpers or assistants. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Specific Vocational Preparation: Specific Vocational Preparation includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Over 3 months up to and including 6 months.

Job Description The Lounge Manager assists with nightly operations at Le Bar Penelope, ensuring exceptional guest service, smooth floor operations, strong team performance, and compliance with safety and alcohol-service standards. This role maintains a visible presence throughout the venue and helps create an elevated, energetic atmosphere. Responsibilities • Lead front-of-house operations and maintain a strong floor presence., • Ensure polished, attentive service and resolve guest concerns promptly., • Manage reservations, table assignments, guest flow, wait times, and venue capacity., • Recognize VIPs and regular guests and communicate special requests to the team., • Supervise, train, schedule, and evaluate front-of-house employees., • Coordinate with security, bartenders, servers, hosts, DJs, and management., • Monitor responsible alcohol service and address disruptive or intoxicated guests., • Control labor, beverage costs, inventory, waste, cash handling, and complimentary items., • Maintain venue cleanliness, organization, ambiance, and safety standards., • Complete nightly reports, incident reports, opening duties, and closing duties. Requirements • Management experience in an upscale lounge, nightclub, bar, hotel, or high-volume restaurant., • Strong leadership, guest-relations, communication, and conflict-resolution skills., • Knowledge of beverage service, nightlife operations, and responsible alcohol service., • Experience with POS and reservation systems such as Toast, and Resy., • Availability to work nights, weekends, holidays, and late-night shifts., • Ability to stand throughout the shift and lift up to 35 pounds. Top Skills: Guest Service, Nightlife Operations, Leadership, VIP Management, and Conflict Resolution.

Job DescriptionTrump International Hotel & Tower New York provides the finest standard of luxury to the world's most discerning Guests, all in the heart of Midtown Manhattan overlooking Central Park. Trump International Hotel & Tower redefines Manhattan's luxury hotel product. Accommodations offer the finest and most luxurious comforts of home- with Central Park as your front lawn, Lincoln Center as your entertainment center, and a personal Attaché attending to every need. Trump International Hotel & Tower New York is looking for a Director of Engineering to join our dynamic team! Responsibilities include but are not limited to: Daily maintenance and physical plant operations, monitoring the condition of the hotel and tower to ensure the highest standards of guest and resident satisfaction. Management of the Engineering and Security Team, including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving issues. Supervise, develop, and maintain ongoing maintenance, and daily operations for the hotel and tower, including refrigeration, heating, plumbing, life safety, preventive maintenance of hotel rooms and common areas, air/heating units, swimming pool, lighting, kitchen equipment, emergency generators, switch rooms, roof exhausts, electrical substations, etc. Works closely with other departments (i.e., Front Office, Housekeeping, and Security Departments on maintenance and repair issues) to ensure a high level of internal and external customer satisfaction. Understands government regulations affecting the hotel’s operations, ensuring the hotel and tower are operated in compliance with all applicable local laws, life safety regulations, and requirements of any federal, state, or municipal authority. Qualifications ● 5+ years of experience in a luxury environment with a minimum of 3 years in a leadership capacity ● Must have HVAC, electrical, and mechanical experience ● Excellent oral and written communication skills ● Ability to communicate, direct, manage, and motivate a team. ● Will be required to have effective and timely follow-up on projects ● Ability to multitask and prioritize departmental functions to meet deadlines ● Working knowledge of OSHA, State, and NYC building requirements ● Must be able to work a flexible schedule to include nights, weekends, and holidays Equal Opportunity Employer We are an equal opportunity employer and qualified applicants will be considered without regard to race, color, age, religion, sex, gender, gender identity, gender expression, national origin, ethnicity, disability, pregnancy, sexual orientation, genetic information, uniformed services status, veteran status, marital status, protected hairstyle and texture, and height or weight, or any other legally protected classification under local, state or federal law. Trump International Hotel & Tower New York participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Salary:$ 90,000 - 120,000

Job Description Position Title: Event Operations Manager Reports to: Director, Event Operations Location: NYC/Remote We are seeking an experienced Event Operations Manager to join the Event Operations team. The Event Operations Manager will be responsible for sourcing, contracting, planning and executing the assortment of live/digital event formats for the Communities division of CyberRisk Alliance. An ideal candidate would have experience in event management and coordination, customer service and financial tracking. Reporting to the Director, Event Operations, the individual will work with sales, operations, executive directors, content, and other various parts of the business to deliver the highest level of precision and planning for our live and digital event portfolio. A successful candidate will be proactive, highly organized, and enthusiastic with excellent communication skills. A “can-do” attitude is a must. Responsibilities: • Lead end-to-end planning and delivery of regional events (in-person) ensuring alignment with organizational goals and audience needs., • Develop and manage detailed project plans, timelines, and budgets for each event; ensure milestones and deadlines are consistently met., • Source, negotiate, and manage relationships with venues, vendors, sponsors, and external partners to deliver high-quality event experiences., • Work cross-functionally with marketing, sales, content, and leadership teams to define event objectives, messaging, and success metrics., • Own event budgets, track expenses, and optimize spend while maintaining quality and ROI., • Oversee on-site operations, including setup, registration, staffing, and troubleshooting to ensure seamless execution., • Design and deliver engaging, high-quality attendee experiences that drive satisfaction and brand value., • Measure event success using KPIs (attendance, engagement, pipeline, etc.) and provide post-event analysis and recommendations., • Continuously refine event processes, tools, and best practices to improve efficiency and scalability across regional programs., • Frequency of travel: up to 25% annually Qualifications: • 3+ years of previous event management and production experience, • Experience in managing hotel BEOs, contracts, room blocks and audio-visual orders, • Experience in venue contract negotiation a plus, • Demonstrated ability to work independently with a high level of efficiency, • Self-motivated, strategic thinker with a collaborative, solution-oriented approach, • Experience in Swoogo and Salesforce is a plus, • Exceptional organizational, project, and time management skills with a strong attention to detail, • Proficiency in the MS Office suite (Word, Excel and Power Point), • Knowledge of and interest in information security markets desired, • Strong oral and written communication skills, and executive presence, • Able to lift up to 20 lbs, • Ability to travel periodically throughout the year to support onsite events operations Job Information (NYC) For individuals assigned and/or hired to work in New York City, CRA is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to New York City and takes into account numerous factors that are considered in making compensation decisions including but not limited to a candidates' qualifications, skills, competencies, experience and location. A reasonable estimate of the current range is $65,000 to $70,000, which does not include other compensation benefits package. Equal Employment Opportunity CyberRisk Alliance is committed to equal employment and advancement opportunity for all employees and candidates for employment without regard to race, color, ancestry, national origin, religious creed, gender, physical or mental disability, veteran status, sexual orientation, age or marital status in accordance with the applicable laws and regulations. About CyberRisk Alliance CyberRisk Alliance provides business intelligence that helps the cybersecurity ecosystem connect, share knowledge, accelerate careers, and make smarter and faster decisions. Through our trusted information brands, network of experts, and innovative events we provide cybersecurity professionals with actionable insights and act as a powerful extension of cybersecurity marketing teams. Our brands include SC Media, the Official Cybersecurity Summits, TECHEXPO Top Secret. Security Weekly, InfoSec World, Identiverse, Cybersecurity Collaboration Forum, Cybersecurity Collaborative, ChannelE2E, MSSP Alert, LaunchTech Communications, Execweb and ChannelPro Network. More information is available at CyberRiskAlliance.com. Powered by JazzHR AVwX4ke9so

Job DescriptionSalary: $26.75 - $27.67/hour Project FINDs mission is to provide low- and moderate-income and homeless seniors with the services and support they need to enrich their lives and live independently. Today Project FIND operates three supportive housing residences that are home to about 600 people and four senior centers with over 3,000 members. Our members and residents range from the healthy and active to the frail and homebound to the homeless. For all these men and women, Project FIND is a critical resource, providing housing, meals, and programs that help individuals navigate the challenges of aging by encouraging community engagement and healthy living. Please visit our website at: www.projectfind.org. Job Summary: The Service Coordinator will work with tenants, who are all older adults, at the Woodstock Hotel. The program provides case management services, information, referrals, counseling, housing assistance, and crisis intervention for clients and their families. The Service Coordinator is responsible for conducting detailed assessments to determine client needs and eligibility for services, engaging with clients to develop and implement a service plan and providing supportive case management and counseling on a regular, on-going basis. Responsibilities: • Conduct intake and assessment screening, assessing mental and physical health needs and supports, and financial eligibility for benefits, entitlements, conduct home and office and community visits to address unmet needs., • Implement constructive short and long-term interventions through counseling,education about counseling supports, case management, advocacy, referral for corollary services, long-term planning, and assistance with benefits., • In collaboration with Property Management assist with income affidavits,rental subsidy maintenance, housing applications and recertifications and assist in collecting rentas needed. Work closely with all departments within the agency, including property management, maintenance, housekeeping, and the Older Adult Center, to ensure comprehensive support for tenants. Additionally, be able to coordinate with collateral contacts, such as healthcare providers, home care agencies, family members and other formal and informal caregivers to promote tenants overall health, safety, and well-being. • Provide direct support and education to clients and their caregivers on topics that can help support aging in place, self-care, health and wellness and advance directive and end of life planning., • Facilitate groups using published curriculums on topics such as harm reduction, mindful living, stress reduction or financial management., • Provide timely documentation and maintenance of client files and progress notes., • Provide coverage for non-assigned program participants, as needed., • After six months, assist with training and support of new staff on essential job functions, as requested., • Perform other related tasks as requested or assigned. Qualifications: • Bachelor's degree or minimum of 2 years relevant experience strongly preferred. Licensed LMSW or LCSW preferred., • Commitment to Project FIND's mission., • Experience working with older adult populations and families preferred., • Bilingual language Spanish fluency preferred., • Ability to provide accurate and timely documentation required., • Time management skills to coordinate multiple responsibilities and services., • Ability to work independently and as part of a team, in both a home and office environment., • Maintain client and agency confidentiality., • Excellent interpersonal, public speaking, and written communication skills. Must be able tocommunicate effectivelyand appropriately with other team members, communityagencies, andclients with diverse opinions, values, characteristics, and cultures., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Excellent oral and written communication skills., • Ability to utilize various computer programs, specifically Microsoft Word and Excel., • Be creative and flexible. Schedule: Monday - Friday, 9:00AM - 5:00PM Project FIND participates in E-Verify, which confirms employment authorization through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification. E-Verify is not used as a tool to pre-screen candidates.

Job DescriptionAbout JustPark JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, giving us the best of both worlds. We simplify the entire parking experience. From venues and councils to private driveways, our platform makes it simple for drivers to find, book, and pay for parking—while empowering our operating partners to deliver exceptional parking experiences. We’ve always believed parking should be easier—from end to end. That’s why we, two trailblazing companies—ParkHub and JustPark—have come together to make that vision a reality. ParkHub revolutionized event parking in the US, optimizing venue operations for a smoother, stress-free experience. JustPark transformed parking in the UK, turning the hunt for a spot into a simple, seamless task. Now, as one unified company, we’re combining expertise to offer a full-service, frictionless parking solution for both businesses and consumers. About the Role We are hiring a Lead Software Engineer to own the Oobeo and EnforcePlus platforms and lead the engineering team that builds and maintains it. Oobeo powers our digital permits, valet management, on-demand parking payments, and enforcement products, serving parking operators, municipalities, universities, and hospitals across the US. This is a player-coach role. You will be the most senior engineer on the Oobeo and EnforcePlus codebase and the engineering manager for the team. You will set technical direction, make architectural decisions, write and review code, and manage the engineers who work on the platform day to day. This role is also explicitly about AI-paired development. You are expected to be a strong, daily user of Claude Code and similar tools, to build out the shared infrastructure that makes AI work for the whole team (module-level CLAUDE.md documentation, skills, review patterns), and to bring the other engineers along on that journey. If you don't actively want to be a power user of these tools and propagate them across the team, this isn't the right role. The platform is a production Django application with a React frontend, React Native mobile apps, and integrations with payment processors, hotel property management systems, SMS providers, and license plate recognition systems. The infrastructure runs on AWS (Elastic Beanstalk) and Google Cloud (serverless). Requirements Key Responsibilities Engineering Leadership & Team Management • Manage and lead the Oobeo engineering team: set priorities, run standups, conduct code reviews, remove blockers, and drive execution against product and business goals, • Mentor and develop engineers on the team, establishing standards for code quality, testing, documentation, and deployment practices, • Own hiring, onboarding, and performance management for the engineering team as it grows, • Collaborate directly with product, client success, and commercial teams to translate customer needs into technical plans and timelines, • Communicate technical status, risks, and tradeoffs clearly to non-technical leadership AI Tooling & Team Adoption • Act as the team's power user of Claude Code (and similar tools); model how AI-paired development is done well, • Build out shared AI infrastructure: module-level CLAUDE.md documentation, skills, code review patterns that get the best out of AI, • Bring the rest of the engineering team along on AI-paired development — set the norms, run pairing sessions, propagate what works, • Use AI tooling to accelerate the hardening, testing, and modernization work this role takes on Platform Ownership • Serve as the technical lead for the entire Oobeo platform: the Django monolith (AWS), React frontend, React Native mobile apps (iOS and Android), and GCP serverless applications (EnforcePlus, ShuttleSync), • Own system architecture decisions, technology stack direction, and development standards, • Support implementation of the Django version upgrade and broader codebase modernizations, • Maintain and improve production stability, performance, and security across all platform components Development & Technical Execution • Write and review code across the full stack: Python/Django backend, React/TypeScript admin and consumer web applications, and React Native mobile apps, • Build and extend API endpoints using Django REST Framework (serializers, viewsets, OAuth2 token flows), • Manage PostgreSQL databases: complex schema navigation, query optimization, and migration management, • Maintain and extend payment integrations (Stripe Connect, Authorize.net, Square Mobile Payments SDK) with PCI DSS compliance awareness, • Maintain and extend real-time communication systems (Pusher/WebSockets, Twilio SMS and Voice IVR) Infrastructure & DevOps • Manage AWS infrastructure (Elastic Beanstalk, RDS, S3, CloudFront, Route 53) and Google Cloud Platform resources, • Implement Infrastructure as Code (Terraform) to replace current manual infrastructure management, • Own CI/CD pipelines and deployment processes across all platform components, • Build and maintain monitoring, alerting, and incident response capabilities, • Manage Docker containerization and deployment workflows Integrations • Own third-party integrations, • Manage Twilio phone number provisioning, webhook configuration, and SMS workflows across customer locations Quality & Testing • Establish and build out automated testing (pytest-django, factory_boy) on a codebase with minimal existing test coverage, • Define and enforce development standards, code review practices, and technical documentationTech Stack Must-Have Technical Skills • Python / Django: expert level. Has shipped and maintained Django in production for 5+ years, • Django REST Framework: serializers, viewsets, OAuth2 token flows, • PostgreSQL: complex schema navigation, query optimization, migration management, • React / TypeScript: strong working proficiency, • React Native: working proficiency for the iOS and Android mobile apps (valet attendant app, enforcement officer app), • Redis: caching and task queue patterns (Celery), • AWS Elastic Beanstalk: or equivalent AWS deployment experience. Must be able to manage infrastructure configs without existing IaC scaffolding, • Google Cloud Platform: serverless application management, • CI/CD: CloudBees, Jenkins, GitHub Actions, or equivalent. Has owned a pipeline end to end, • Payment gateway integration: Stripe (Connect, PaymentIntent, webhooks) required. Authorize.net a strong plus, • PCI DSS awareness: understands what compliant payment handling looks like, • Test Driven Development culture & experience, • Docker / containerization Good to Have • Terraform or equivalent Infrastructure as Code experience, • Real-time systems (Pusher, WebSockets, or equivalent), • Twilio (SMS, Voice IVR), • Square Mobile Payments SDK, • Bluetooth printer integration (Zebra, ZPL formatting), • Experience with modern testing practices and hardening code into production-stable systems, • Hospitality or parking tech background, • App Store Connect (iOS) and Google Play Console (Android) deployment experience, • Monitoring and observability tools (Datadog, Sentry, or equivalent)Requirements, • 8+ years of backend engineering experience, • Has demonstrably owned a legacy production codebase end-to-end, • Experience managing or leading a small engineering team: setting priorities, running sprints, conducting code reviews, mentoring engineers, • Comfortable as the most senior engineer on a product: sets standards, makes architectural calls, and builds alongside the team, • Can context-switch between backend, frontend, mobile, infrastructure, and integrations work, • Clear communicator who can explain technical decisions and tradeoffs to non-technical stakeholders, • Experience working in or with PE-backed, high-growth, or startup environments preferred Benefits Recharge your batteries • Unlimited PTO policy, • Complimentary in-office barista, • Catered breakfast & lunch between Tuesdays - Wednesday, • Regular social events at the office Investment in you and your wellbeing • Comprehensive medical & dental coverage through Cigna, • Multiple healthcare plan options including low-deductible and HSA along with broad supplemental benefits, • Employee Assistance program Simplifying journeys so you can breathe easier • Subscriptions to mental health assistance platforms, • Travel stipend for local employees We look out for your family • Generous parental leave policy, • Fertility support via ARC Fertility, • Pet insurance and discount plans Look after the pennies • 401(k) retirement and savings plan Success is best when it's shared • Regular social activities such as annual Hackathons and ad hoc celebrations

Job Description Garner's mission is to transform the healthcare economy, delivering high-quality and affordable care for all. We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures. Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale. About the role: We are seeking a highly organized, detail-obsessed Event Operations Senior Associate to join our Events team, reporting to the VP, Experiential Marketing. In this role, you will be the operational engine behind Garner's Tier 1 owned events, the multi-day national programs (such as our Strategic Benefits Summit and Nexus by Garner) that bring our most important customers, prospects, and partners together. You will own the logistics that make these events feel effortless: venues, vendors, rooming, transportation, budgets, and flawless onsite execution. This is a high-ownership, execution-focused role for someone who loves the details and thrives in the run-up to a major event. You will partner closely with the Director of Events and the broader Events team, manage vendors and budgets day to day, and be the calm, organized presence onsite when it matters most. Where you will work: Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ. Expect significant travel, up to 50%, to support Garner's Tier 1 events on the ground, with time spent onsite in the days leading up to and during each event. What you will do: • Own end-to-end logistics for Garner's Tier 1 owned events, including rooming lists, room blocks, food and beverage, room sets, banquet event orders (BEOs), decor, transportation, offsite activities, and overall onsite flow, • Manage venue and vendor sourcing and relationships: run RFPs with our sourcing agency (ConferenceDirect) and destination management companies (DMCs), review contracts for accuracy, pricing, and concessions, and route them through Legal and Finance, • Run the operational backbone of each event: build and maintain the production schedule, conduct hotel site visits, and hold weekly check-ins with the hotel and DMC to keep every detail on track, • Coordinate all onsite experience details, including swag and gifting, decor, badges, signage, entertainment, photography, room drops, spa, dining, and VIP and attendee transportation, • Execute flawlessly onsite: serve as a key operational presence at each event, managing program execution, troubleshooting in real time, and ensuring a seamless experience for attendees and Garner staff, • Own event budgets day to day: draft and maintain budgets, process contracts, invoices, and reimbursements with Legal and Finance, and reconcile final numbers after each event, • Drive the project management for each event: build and maintain detailed plans and timelines in Asana, and use Slack and Google Workspace to keep the team, vendors, and stakeholders aligned, communicating, and on schedule; confirm Garner attendees and run staff prep meetings in the lead-up to each event, • Support post-event wrap-up, including feedback sessions, reimbursements, and final budget reconciliation, capturing lessons learned to improve the next eventThe ideal candidate has:, • 3+ years of experience in event operations, logistics, hospitality, or a related coordination role, ideally supporting large multi-day or corporate events, • Exceptional organization and attention to detail; you juggle many moving parts at once, approach work with the rigor needed to prevent misses and rework, and keep complex logistics on schedule, • A proactive, execution-oriented work style; you prioritize in partnership with your manager, flag early when priorities are unclear or your plate is too full, and get things done quickly without sacrificing quality, • Strong vendor and stakeholder coordination skills; you know who to go to for what, clearly articulate what you need from others, and follow up or escalate until issues are resolved, • Comfort with event and project tools (Swoogo, Asana, Google Workspace, Slack, or similar) and with budget, contract, and invoice processing; hands-on experience with hotels, BEOs, DMCs, and venue contracts is a strong plus, • Willingness to travel to and work onsite at events, including multi-day national programs, with the stamina and poise to execute under pressure, • An eagerness to use AI to work more efficiently and consistently. Garner is enabling our teams on Claude Code, and comfort using AI tools to streamline repetitive work is a plus, • A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time. Compensation Transparency: The base salary range for this position is $81,000 - $100,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com. Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com.

Job DescriptionWho we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… We want someone who thinks outside the box. Our Belief Statement starts with “We love what we do and what we do is important.” Every single teammate in our hotel is valued and we expect our guests to feel the same way. This isn’t a walk in the park, but if you are passionate about people, share our quirky sense of humor, and are able to see beyond the traditional scope of checking in and out, then this just might be the right role for you. We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We will listen, record and maintain continuous communication with all departments to monitor completion of all guest requests. All incoming calls will be answered warmly, efficiently and thoroughly so that each guest hangs up the phone feeling better. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Learn and retain complete knowledge of front office procedures and comply with all policies and procedures., • Maintain the Virgin “Tone of Voice,” culture & level of standards set forth by the management team., • Maintain complete knowledge of the following at all times., • Hotel features/services, hours of operation., • All room types, numbers, layout, décor, appointments & location., • All room rates, special packages and promotions., • Daily house count and expected arrivals/departures., • Room availability status for any given day., • Scheduled daily group activities., • Use excellent communication skills with guests and staff including verbal, written and body language., • Learn and retain knowledge of all front office technical systems (HMS, EAM, Guestware, GoConcierge, etc)., • Assist and process check-in & check-outs for our guests in accordance with their preference (traditional, kiosk, iPad)., • Process guest accounts by presenting folios to guests when requested, resolving any disputed charges & settling accounts by following accounting procedures., • Adhere to the following cashiering procedures:, • Process allowances, • Make change for guests, • Post charges, • Settle Room accounts, • Run closing reports, • Count bank at end of shift, • Complete designated cashier reports, • Drop Receipts, • Secure Bank, • Maintain a clean, hygienic and organized work environment. Set up work station with necessary supplies., • Obtain an assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times., • Communicate timely and in a responsive manner via digital device., • Manage The Know program to ensure guest profile information is relevant and it is being utilized to dazzle our guests during their stay., • Ensure all guest questions & requests are completed & followed up on while executing fabulous guest service., • Be creative and think outside the box to create memorable experiences for our guests., • Work well on a team or independently while being accountable for work performed., • Take, record and relay messages accurately, completely and legibly., • Enthusiastically describe details of food dishes and beverages available in all F&B outlets., • Complete all items on the shift checklist., • Adhere to security procedures to ensure our guest’s safety., • Be a team player!, • Highly organized, anticipating needs and over delivering wherever possible., • Must be enthusiastic, passionate and possess a wicked sense of humor! No wallflowers permitted! Background must-have: • Current, legal and unrestricted ability to work in the United States., • Bachelors Degree preferred., • Ability to compute accurate mathematical calculations., • Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone., • Proficient MS Word, Excel, and PowerPoint., • Current, legal and unrestricted ability to work in The United States., • Ability to work on nights, weekends and holidays. #LI-onsite

Job Description:\n\nSenior Cloud Systems AdministratorNew York, NYESSENTIAL FUNCTIONS AND DUTIESCloud Infrastructure, Architecture & GovernanceDesign, deploy, maintain, and continuously improve Cipriani’s Microsoft Azure cloud infrastructure across corporate and property environments.Support enterprise-scale Azure architecture aligned with Microsoft Cloud Adoption Framework and Well-Architected principles, including Management Groups, subscriptions, Azure Policy, RBAC, naming standards, tagging, resource organization, and platform automation.Manage and optimize Azure services including Azure App Services, Azure Functions, Azure SQL, Azure Storage, Azure Redis, Azure Service Bus, Azure Key Vault, Azure Monitor, Application Insights, Log Analytics, and related services.Define and support compute and platform patterns including virtual machines, VM scale sets, App Services, Functions, Azure Container Registry, and AKS/Kubernetes where applicable.Design, configure, and maintain Azure networking, including Virtual Networks, Private Endpoints, Network Security Groups, DNS, peering, routing, gateways, firewalls, VPNs, and hybrid connectivity.Support secure network topologies such as hub-and-spoke or Virtual WAN, including Azure Firewall, Application Gateway/WAF, Private Link, ExpressRoute/VPN, and DDoS Protection where needed.Implement scalable, resilient, secure, and cost-effective cloud architectures aligned with business, security, and operational requirements.Maintain clear architecture documentation, cloud diagrams, technical standards, support runbooks, and knowledge base materials.Cloud Migration, Modernization & Enterprise ServicesSupport cloud migration and modernization efforts across on-premises-to-Azure, cloud-to-cloud, hybrid, and legacy application environments.Participate in discovery and assessment activities including workload inventory, dependency mapping, application readiness, rehost/replatform/refactor recommendations, and migration wave planning.Support cutover execution and post-migration hypercare, including replication monitoring, test migrations, rollback planning, stakeholder communication, and stabilization.Support Azure data and analytics workloads, including Azure Data Factory, Azure Databricks, Azure SQL, and related data movement or processing platforms.Support emerging Microsoft cloud initiatives, including Azure OpenAI, Copilot readiness/governance, automation, analytics, and business intelligence workloads where applicable.Identity, Security & ComplianceImplement and maintain cloud security best practices, least-privilege access, secure infrastructure patterns, and identity-based access models.Administer Microsoft Entra ID/Azure AD, including Conditional Access, Privileged Identity Management, RBAC, app registrations, enterprise applications, hybrid identity, Entra Connect/Cloud Sync, and access governance.Support Zero Trust models and security baselines across users, devices, applications, and cloud resources.Configure and support Azure security services such as Azure Policy, Microsoft Defender for Cloud, Microsoft Sentinel, Defender XDR integrations, Key Vault, and secure score improvement initiatives.Support vulnerability remediation, security monitoring, patching, access reviews, audit evidence collection, and compliance initiatives.Support compliance requirements related to hospitality, payments, privacy, and enterprise technology, including PCI-DSS, SOC 2, ISO 27001, NIST, GDPR, HIPAA, HITRUST, or similar standards where applicable.Automation, Infrastructure as Code & DevOpsBuild, maintain, and improve Infrastructure as Code using Terraform, Bicep, ARM templates, or similar tools; Terraform experience is preferred.Create reusable modules, policy-as-code, deployment standards, and coding practices that improve consistency and reduce manual work.Build, maintain, and enhance CI/CD pipelines using Azure DevOps and/or GitHub Actions, including environment gates, drift detection, rollback support, and pre-deployment compliance checks.Automate recurring operational tasks through PowerShell, Azure CLI, Bash, Python, Azure Automation, or similar tools.Partner with technology teams to improve deployment velocity, release reliability, operational consistency, and platform efficiency.Monitoring, Reliability, Incident Response & Business ContinuityServe as a senior technical escalation point for critical Azure platform, infrastructure, application, networking, performance, and security incidents.Support high-priority incident response, including triage, mitigation, stakeholder communication, root cause analysis, corrective action, and post-incident review.Implement and maintain observability solutions using tools such as Azure Monitor, Log Analytics, Application Insights, Datadog, Workbooks, dashboards, alerting, and related platforms.Build and maintain dashboards, alerts, performance metrics, service-level objectives, operational reports, and recurring health checks.Support business continuity and disaster recovery solutions using Azure Backup, Azure Site Recovery, cross-region design, replication, recovery testing, and RTO/RPO validation.Cost Management, FinOps & Resource OptimizationPartner with Finance and business stakeholders to support Azure cost visibility, usage reporting, budget controls, resource optimization, and cloud spend accountability.Implement tagging standards, cost allocation practices, budget alerts, consumption reporting, rightsizing, reservations/Savings Plans strategy, and optimization roadmaps.Identify recurring platform, cost, performance, or governance issues and lead corrective actions that improve long-term stability and efficiency.Microsoft 365, AVD & End-User Cloud ServicesDesign, deploy, support, and optimize Azure Virtual Desktop and related remote access solutions, including host pool design, FSLogix profile strategy, Scaling Plans, and AVD Insights monitoring where applicable.Support Microsoft 365 cloud services including Intune, Exchange Online, SharePoint/OneDrive, Teams, Purview, and related administration as needed.Package, deploy, and maintain applications using Intune and other endpoint/cloud management platforms.Support tenant-to-tenant Microsoft 365 migrations, coexistence planning, and cutover activities where applicable.Support enterprise cloud services that improve secure access, business continuity, and operational efficiency across Cipriani’s corporate and property locations.Leadership, Documentation & Cross-Functional PartnershipLead technical discovery sessions, design discussions, proof-of-concept builds, and Well-Architected Reviews with clear recommendations and trade-offs.Produce Architecture Decision Records, design documentation, implementation plans, runbooks, and support handoff materials.Mentor junior IT team members, delivery partners, and help desk staff through design reviews, technical guidance, troubleshooting support, and knowledge sharing.Manage escalated technical issues while remaining calm, professional, service-oriented, and focused on business impact.Communicate complex technical concepts clearly to technical and non-technical stakeholders, including leadership, Finance, vendors, security partners, and business teams.Manage third-party IT vendors, MSPs, cloud providers, security partners, software vendors, and infrastructure vendors as needed.KNOWLEDGE, EXPERIENCE AND SKILLSMinimum of 7 years of experience in Azure Cloud Engineering, Cloud Infrastructure, Systems Engineering, DevOps, Site Reliability Engineering, Platform Engineering, or a related technology role.Deep hands-on expertise with Microsoft Azure cloud environments, including infrastructure, networking, identity, security, governance, monitoring, and operations.Strong experience with Azure Landing Zones, Azure Policy, Management Groups, subscriptions, RBAC, tagging, naming conventions, security baselines, and automated remediation.Strong Azure networking knowledge including DNS, load balancing, routing, firewalls, private networking, VPNs, peering, hybrid cloud connectivity, ExpressRoute/VPN, and secure network architecture.Strong Microsoft Entra ID/Azure AD experience, including Conditional Access, PIM, hybrid identity, app registrations, enterprise applications, and Zero Trust concepts.Hands-on experience with Infrastructure as Code, including Terraform, Bicep, or ARM templates; Terraform is preferred.Experience building and maintaining CI/CD pipelines using Azure DevOps and/or GitHub Actions.Strong scripting ability using PowerShell, Azure CLI, Bash, Python, or similar languages.Experience implementing monitoring and observability using Azure Monitor, Log Analytics, Application Insights, Datadog, Workbooks, dashboards, or similar platforms.Experience supporting cloud migration, modernization, and transformation of legacy, on-premises, hybrid, or multi-cloud environments.Experience serving as a senior escalation point for business-critical incidents, including mitigation, root cause analysis, stakeholder communication, and post-incident reporting.Ability to communicate technical concepts clearly to both technical and non-technical stakeholders while maintaining a service-oriented approach.Preferred QualificationsMicrosoft certifications such as Azure Solutions Architect Expert (AZ-305), Azure Administrator Associate (AZ-104), Azure Security Engineer Associate (AZ-500), Cybersecurity Architect Expert (SC-100), DevOps Engineer Expert (AZ-400), Azure Network Engineer Associate (AZ-700), or Microsoft 365 certifications.Experience with Azure Virtual Desktop, FSLogix, Azure Files or Azure NetApp Files, Scaling Plans, AVD Insights, remote desktop infrastructure, or cloud-based end-user computing environments.Experience with Docker, Azure Container Registry, Kubernetes, AKS, Azure Functions, Event Grid, Azure Front Door, Cloudflare, or similar modern cloud services.Experience with Azure Databricks, Azure Data Factory, Azure SQL, SQL Managed Instance, Synapse Analytics, Fabric, Cosmos DB, analytics workloads, data science, machine learning, AI, or business intelligence platforms.Experience with Microsoft 365 tenant-to-tenant migrations, Exchange Online, SharePoint/OneDrive, Teams, Purview, Intune, Copilot readiness/governance, Copilot Studio, or Microsoft Foundry.Experience supporting hospitality, restaurant, private club, hotel, retail, luxury, or multi-site operating environments.Familiarity with hospitality technology platforms such as POS, PMS, reservation systems, event management systems, access control, guest Wi-Fi, AV systems, and related integrations.Experience supporting enterprise or regulated environments with strong security, compliance, governance, and audit requirements.PHYSICAL, SCHEDULE AND LOCATION REQUIREMENTSAbility to work on-site in New York as business needs require and support multiple Cipriani corporate and property locations.Ability to participate in planned after-hours maintenance, urgent incident response, system upgrades, or cutover activities when needed.Ability to sit or stand for extended periods, work at a computer, and occasionally lift or move IT equipment up to 30 pounds.Senior Cloud Systems AdministratorNew York, NYESSENTIAL FUNCTIONS AND DUTIESCloud Infrastructure, Architecture & GovernanceDesign, deploy, maintain, and continuously improve Cipriani’s Microsoft Azure cloud infrastructure across corporate and property environments.Support enterprise-scale Azure architecture aligned with Microsoft Cloud Adoption Framework and Well-Architected principles, including Management Groups, subscriptions, Azure Policy, RBAC, naming standards, tagging, resource organization, and platform automation.Manage and optimize Azure services including Azure App Services, Azure Functions, Azure SQL, Azure Storage, Azure Redis, Azure Service Bus, Azure Key Vault, Azure Monitor, Application Insights, Log Analytics, and related services.Define and support compute and platform patterns including virtual machines, VM scale sets, App Services, Functions, Azure Container Registry, and AKS/Kubernetes where applicable.Design, configure, and maintain Azure networking, including Virtual Networks, Private Endpoints, Network Security Groups, DNS, peering, routing, gateways, firewalls, VPNs, and hybrid connectivity.Support secure network topologies such as hub-and-spoke or Virtual WAN, including Azure Firewall, Application Gateway/WAF, Private Link, ExpressRoute/VPN, and DDoS Protection where needed.Implement scalable, resilient, secure, and cost-effective cloud architectures aligned with business, security, and operational requirements.Maintain clear architecture documentation, cloud diagrams, technical standards, support runbooks, and knowledge base materials.Cloud Migration, Modernization & Enterprise ServicesSupport cloud migration and modernization efforts across on-premises-to-Azure, cloud-to-cloud, hybrid, and legacy application environments.Participate in discovery and assessment activities including workload inventory, dependency mapping, application readiness, rehost/replatform/refactor recommendations, and migration wave planning.Support cutover execution and post-migration hypercare, including replication monitoring, test migrations, rollback planning, stakeholder communication, and stabilization.Support Azure data and analytics workloads, including Azure Data Factory, Azure Databricks, Azure SQL, and related data movement or processing platforms.Support emerging Microsoft cloud initiatives, including Azure OpenAI, Copilot readiness/governance, automation, analytics, and business intelligence workloads where applicable.Identity, Security & ComplianceImplement and maintain cloud security best practices, least-privilege access, secure infrastructure patterns, and identity-based access models.Administer Microsoft Entra ID/Azure AD, including Conditional Access, Privileged Identity Management, RBAC, app registrations, enterprise applications, hybrid identity, Entra Connect/Cloud Sync, and access governance.Support Zero Trust models and security baselines across users, devices, applications, and cloud resources.Configure and support Azure security services such as Azure Policy, Microsoft Defender for Cloud, Microsoft Sentinel, Defender XDR integrations, Key Vault, and secure score improvement initiatives.Support vulnerability remediation, security monitoring, patching, access reviews, audit evidence collection, and compliance initiatives.Support compliance requirements related to hospitality, payments, privacy, and enterprise technology, including PCI-DSS, SOC 2, ISO 27001, NIST, GDPR, HIPAA, HITRUST, or similar standards where applicable.Automation, Infrastructure as Code & DevOpsBuild, maintain, and improve Infrastructure as Code using Terraform, Bicep, ARM templates, or similar tools; Terraform experience is preferred.Create reusable modules, policy-as-code, deployment standards, and coding practices that improve consistency and reduce manual work.Build, ma

Job Description Company Overview Global Guardian protects and delivers employees and families from political, environmental, and bad actor threats worldwide. We are a leading provider of emergency medical and security solutions for corporations and individuals. Our 24/7 Operations Centers in McLean, VA and Charlotte, NC, identify, monitor, and respond to threats and emergencies with on-the-ground teams in over 100 countries. Our world-class professionals have extensive intelligence community experience, military special operations, and federal law enforcement. Founded over ten years ago by a Delta Force Sergeant Major and an Army Special Forces Colonel, we are a values-based organization focusing on a camaraderie, service, and excellence culture. We have managed crises in the worst environments in the world, and we know how to act fast to provide unmatched service for our clients. Global Guardian is an investor-backed, high-growth company that offers employees growth opportunities within the organization. Position Overview The Global Security Operations Center (GSOC) Analyst will be responsible for handling the day-to-day operations of the GSOC, ensuring 24/7 coverage and response capabilities. This pivotal role requires a seasoned professional with an understanding of the industry's best practices as it relates to customer service, alarm response and video review, threat intelligence, travel safety and security, emergency management, and escalations. The Security Analyst will act as a trusted source of truth, upholding the highest standards of preparedness, response, and recovery capabilities across all regions. This position is 100% in person at the client site and has a start date of August 10th, 2026. Duties and Responsibilities • Monitor and track mission-critical operations and employee locations in real time, ensuring team safety and swift adaptation to evolving threats or logistical changes., • Evaluate flight patterns, hotel locations, high-risk destinations, and transportation options to provide travelers with safer choices and risk-reduction strategies., • Dispatch security officers, facilities, and on-site EMS personnel as required via telephone and/or radio during security or medical incidents., • Responsible for answering routine and emergency calls, which may include persons in distress, acting as a calm and collected security point of contact., • Maintain meticulous data keeping for security systems maintenance, tracking all repairs, problematic devices and escalating damaged equipment to the Systems Team, ensuring e2e repair completion., • Utilize mass communication systems to deliver urgent messages to the Crisis Management Team and operational leaders, adhering to established protocols., • Respond, compile and report all information regarding thefts, alarms, accidents and other incidents that may occur during course of duty., • Monitor Closed Circuit Television (CCTV), escalating threat detections of, while maintaining meticulous alarm tracking records., • Operate multi-line telephone and radio equipment., • Escalate without delay, complaints, critical event information to shift supervisor, Site Ops Manager and the GSOC manager., • Foster relationships with third-party security providers, law enforcement, and emergency services to enable coordinated crisis response., • Provide limited access badge support which may include operating digital camera equipment, badge printer, coordination of badge activation and distribution of new and or replacement badges., • All other duties as assigned. Qualifications and Skills Qualifications: • Bachelor's degree in Security Management, Emergency Management, Criminal Justice, or a related field is highly recommended and / or more than 3 years of experience in emergency management, crisis management, emergency operations centers, or a related field., • Familiarity with video surveillance, access control, threat intelligence, mass notification, and incident case management systems., • Professional certifications such as Certified Protection Professional (CPP), Physical Security Professional (PSP), or equivalent, are desirable., • Familiarity with Everbridge, Ontic and Microsoft 365 products. Required Skills: • Exceptional vigilance and attention to detail., • Strong analytical and problem-solving skills., • Excellent interpersonal and communication abilities., • Ability to work independently and make decisive, well-informed decisions., • Proven capability in handling high-stress situations and de-escalating conflicts., • Emotional intelligence and awareness to handle high stress situations with candor. Position Type and Schedule • This is a full-time, in-person position located in New York, New York., • Salaried, exempt professional., • Shift schedule., • The GSOC operates approximately 24/7. Work Environment and Physical Demands Reasonable accommodation requires the physical and mental capacity to perform all essential functions effectively. In addition to other demands, the demands of the job include: • Exposure to stressful situations, such as challenging individuals or high-alert security issues., • Exposure to sensitive and confidential information., • Regular computer usage., • Frequent sitting and standing. Global Guardian Values • We are hyper-responsive, • We find a way to “yes”, • We do what we say, • We work as a team Equal Opportunity Employer Statement Global Guardian is an equal opportunity employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status, or genetic information. If you need reasonable accommodation regarding the application process, do not hesitate to contact HRrecruiting@globalguardian.com. Powered by JazzHR 2aaKpMfUS5

Job Description JOB TITLE: Assistant Chief Engineer REPORTS TO: Chief Engineer SUPERVISES DIRECTLY: Maintenance Associates Purpose for the Position: To maintain and supervise the maintenance operations for the hotel, i.e., refrigeration, heating, plumbing, heating and cooling plant operations, energy controls and efficiency, etc., maintaining standards as required. Essential Responsibilities: • Provides professional and courteous guest service at all times., • Supervises maintenance operations for center, including but not limited to refrigeration, heating, plumbing, water treatment, preventative maintenance, Hotel front and back of house spaces, A/C units, ice machines, lighting, kitchen equipment, emergency generators, water softeners, switch rooms, roof exhausts, electrical substations, fire and life safety systems, and other systems and equipment owned, leased or managed by the hotel., • Monitors electric, gas, oil, and water consumption on a prescribed basis., • Monitor inventory levels, ordering new supplies as needed and maintaining a log of supplies used and purchased., • Ensures that all purchased services, electrical, plumbing, cleaning etc. are performed in a manner that exceeds exhibitor and client expectations., • Supervises assigned associates. Assists with departmental scheduling., • Ensures all projects are completed according to specifications and are completed on time., • Works closely with Housekeeping/Environmental Services to ensure coordination of activities., • Coordinates with Security to maintain key inventory for all locks., • Aids and instructs craftsmen in scheduling work in completing assignments by a specified date., • Maintains an ongoing maintenance program for guestrooms, meeting rooms, public space back of the house spaces, kitchens and all hotel equipment., • Performs inventory and purchasing duties as required., • Maintains cleanliness of grounds and attractiveness of landscaping., • Ensures cleanliness and orderliness of all workspace and storage areas., • Covers the Departmental Responsibilities whenever Chief is unavailable or absent., • Interacts with City Agencies including the NYC DOB, FDNY, NYC DOH. Assists Chief Engineer with local law compliance., • Attends weekly staff meetings., • Complete projects as determined by the Chief Engineer. To do this kind of work, you must be able to: • Understand the technologies required in the work you are directly., • Plan and direct the work of others., • Work with a variety of situations., • Solve problems using facts and personal judgment., • React quickly in emergency situations and make decisions that may involve the safety of others., • Work with different kinds of people., • Be available on nights, weekends, and holidays. Physical Demands: Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing, seeing. Environmental Conditions: Both: Inside and outside: A job is considered “both” if the activities occur inside or outside in approximately equal amounts, approximately 75% or more of the time inside. Noise and Vibration: Sufficient noise, either constant or intermittent, to cause marked distraction or possible injury to the sense of hearing, and/or sufficient vibration (production of an oscillating movement or strain on the body or its extremities from repeated motion or shock) to cause bodily harm if endured day after day. Temperature Changes: Variations in temperature which are sufficiently marked and abrupt to cause noticeable bodily reactions. Math Skills: Requires mathematical development sufficient to be able to: Compute ratio and proportion and percentages. Calculate surface, volumes, weight and measures. Language Skills: Must have developed language skills to the point to be able to: Read instructions, safety rules, etc. Write reports with proper format, punctuation, spelling and grammar, using all parts of speech. Speak with poise, voice control and confidence using correct English and well-modulated voice. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities is involved in this function. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Specific Vocational Preparation: Specific Vocational Preparation includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Must be FSD certified or obtain certification within 18 months of hire date. Over 2 years up to and including 4 years. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the Role Canary Technologies is hiring a Mobile Product Lead to own and scale its native mobile portfolio, including the guest app, hotel staff app, and developer SDKs. In this role, you’ll drive the evolution of these products, expanding the capabilities that deliver measurable business impact. Listening closely to our customers, you’ll concept and build new native app offerings from 0 → 1 that solve real customer problems, cementing Canary’s leadership in this space. You’ll partner closely with Design and Engineering teams to ship best-in-class iOS and Android experiences, enhance SDK developer experience through strong documentation and tooling, and ensure mobile remains a strategic growth lever for the company. This role owns outcomes that matter for both hotel staff and guests, balancing intuitive UX with performance and real-world platform constraints. Responsibilities • Own and define the product strategy and roadmap with a clear multi-quarter roadmap, • Build new native products 0 → 1 to capture that solve real customer problems and generate new revenue for the business, • Interface with Enterprise customer leadership teams, ensuring our products fully support their needs and position Canary as a critical and valuable partner for their business, • Evolve our SDKs to be even easier to adopt, well-documented, versioned, and observable for reliability, • Partner with Design and Eng to establish mobile UI patterns, accessibility standards, and performance budgets (startup time, bundle size, battery/CPU), • Set quality bars for mobile releases including telemetry, alerting, and crash-free thresholds; partner with QA to scale automated test coverage, • Collaborate with other Canary product teams teams to unlock mobile-first experiences powered by Canary’s core services, • Drive rollout plans, experimentation, and measurement to improve activation, engagement, retention, and app store ratings, • Champion security, privacy, and compliance across mobile (PII handling, PCI concerns, secure storage, secrets, and transport), • Maintain a well structured backlog, lead all team ceremonies, and ensure successful and on time execution and deliveryQualifications, • 7+ years in Product Management with 3+ years working on native mobile apps and/or SDKs, • Proven track record of launching and managing high-quality iOS and/or Android features end-to-end with measurable impact, • Lead development of mobile SDKs/frameworks with clear API contracts, strong documentation, and scalable versioning; define instrumentation, KPIs, and deprecation strategies to drive adoption and stability, • Drive high-quality mobile experiences across Swift/SwiftUI and Kotlin/Jetpack, optimizing for performance, accessibility, offline-first design, and platform constraints, • Lead cross-functional execution in ambiguous environments, partnering with engineering, design, and GTM; translate customer insights (hotel staff workflows and guest journeys) into impactful mobile-first solutions, • Track record improving App Store and Play Store ratings and review response programs, • Background in payments and secure mobile data handling (PCI considerations), • Experience in hospitality, travel, or other two-sided marketplaces is a plusCompensation Target cash compensation ranges from $190,000-$240,000, including a fixed annual salary and a performance-based bonus paid quarterly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guests. Your mission: Should you decide to accept it... Virgin businesses, starting with our illustrious founder, Sir Richard, are a roll up your sleeves kind of place. At Virgin Hotels, we are focused on the teammate experience, whether that is ensuring we have the best talent, focusing on training or just sharing the love at a team event. Above all else, the Director of Experience will be a culture carrier, working daily to ensure all Virgin Hotel teammates have a great experience at work every single day. At Virgin Hotels, nothing is ever "usual" so not only do you have to be willing to roll up your sleeves and get things done, but you have to be willing to have fun doing it. We want the Virgin Hotels to be considered one of the best places to work in the hospitality industry and we need a Director of Experience who can help us get there. We want someone who thinks outside the box. Our Belief Statement starts with “We love what we do and what we do is important.” Every single teammate in our hotel is valued and we expect our guests to feel the same way. This isn’t a walk in the park, but if you are passionate about people, share our quirky sense of humor, and are able to see beyond the traditional scope of checking in and out, then this just might be the right role for you. We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We achieve that magical environment by assisting our guests with their check-in & check-out process while engaging them with our personalized service. Enthusiastically using our talents to sell our experience to our guests. Greeting each and every guest with an authentic and warm approach. Ensuring you are fully informed of hotel & city events to be a source of information for our guests. Using tact and creativity to handle each guest concern to make sure everyone leaves our hotel feeling better. You will also be required to lead a team, communicate, coordinate and work well with other teammates, managers and guests. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! The Nitty-Gritty: What exactly you will be doing... In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Your day-to-day: Lead a flock of passionate Guest Servies/Front Office department that aim to provide exceptional guest experiences, while performing within financial guidelines., • Be the champion of maintaining the Virgin “Tone of Voice,” culture & level of standards. Teach your staff the proper culture., • Ensure staff have complete knowledge of the following at all times., • Hotel features/services, hours of operation., • All room types, numbers, layout, décor, appointments & location., • All room rates, special packages and promotions., • Daily house count and expected arrivals/departures., • Room availability status for any given day., • Scheduled daily group activities., • Use excellent communication skills with guests and staff including verbal, written and body language., • Learn and teach all aspects of front office technical systems (HMS, EAM, Guestware, GoConcierge, etc)., • Use excellent communication skills with guests and staff including verbal, written and body languag, • Cultivate the check-in and check-out process and ensure staff are following the correct procedures., • Process guest accounts by presenting folios to guests when requested, resolving any disputed charges & settling accounts by following accounting procedures., • Ensure that staff adhere to the following cashiering procedures:, • Process allowances, • Make change for guests, • Post charges, • Settle Room accounts, • Run closing reports, • Count bank at end of shift, • Complete designated cashier reports, • Drop Receipts, • Secure Bank, • Maintain a clean, hygienic and organized work environment. Set up work station with necessary supplies., • Ensure that staff follow the proper banking procedures., • Communicate timely and in a responsive manner via digital device., • Manage The Know program to ensure guest profile information is relevant and it is being utilized to dazzle our guests during their stay., • Ensure all guest questions & requests are completed & followed up on while executing fabulous guest service., • Be creative and think outside the box to create memorable experiences for our guests., • Ensure that staff work well on a team or independently while being accountable for work performed. Build a good working culture among team members., • Enthusiastically describe details of food dishes and beverages available in all F&B outlets., • Provide support to Housekeeping, Engineering, and Security Departments., • Ensure proper operations of the Valet Team., • Adhere to security procedures to ensure our guest’s safety., • Highly organized, anticipating needs and over delivering wherever possible., • Must be enthusiastic, passionate and possess a wicked sense of humor! No wallflowers permitted!, • Hire, train and help the teammates development, including coaching, counseling and discipline., • Maintain compliance with Virgin Hotels’ standards and regulations to ensure safe and efficient operation of the hotel., • Directs or prepares all financial reports in accordance with Virgin Hotels’ requirements meeting various due dates and deadlines., • Conduct and/or attend and contribute to periodic meetings to maintain favorable working relationship among team members and promote maximum morale, productivity and efficiency (Executive Committee, Sales & Service, Credit, etc.) What qualities are we looking for? You’ve got skills? If you can perform the following, then you have come to the right place... • Input and access data in various computer systems, • Understand guest inquiries and provide clear, concise responses, • Work with others like a rock star, while constantly advocating for your guests, • Communicate clearly in verbal and written English, • Work cohesively with other departments and co-workers as part of a team, • Focus attention on details, • Maintain confidentiality of all guests and hotel information, • Maintain a neat, clean and well-groomed appearance per hotel standards, • Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties, • Adhere to hotel policies including but not limited to attendance, safety, behavior Background must-have: • Current, legal and unrestricted ability to work in the United States, • Associate or Bachelor’s degree required., • Minimum of three years of Front Office Management experience., • Ability to compute accurate mathematical calculations., • Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone., • Proficient computer knowledge., • Experience with HMS, preferred.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The IT Manager is responsible for maintaining the hardware and software of Faena New York computing environment. Is responsible for the day-to-day support operations of IT at the hotel, handling both technical and administrative tasks to ensure functionality and efficiency of the IT systems. Work with our Owners and the Hotel Management company Information Systems Leads to evaluate equipment, search for alternatives, and recommend improvements. Will carry out administrative activities in accordance with standard operating procedures as set forth by the Information Systems Leaders. The ideal candidate will be the direct link between the hotel employees and guests for any IT related issues. They should be comfortable providing technology solutions to employees as well as working closely where necessary with third party software companies to adopt new technologies and efficiently use existing ones. This full time position has an annual compensation of $125,000. DUTIES AND RESPONSIBILITIES Maintains, and complies with all departmental policies/service procedures/standards. Maintains competent knowledge of correct maintenance and use of equipment. Use equipment only as intended. Provide support for the hotel guests, staff and all areas of the hotel in all technological matters. Anticipate guests’ needs, respond promptly and acknowledge all guests; resident and transient. Install, test and configure new workstations, peripheral equipment, and software. Assist with PC setup, IT system and access for onboarding new users. Must always maintain positive guest and resident relations. Enhance the guest experience by resolving guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Remains accessible by telephone or email. Collaborate with Housekeeping and Engineering departments. Monitor completion of work orders submitted. Attend/participate in pre-shift meetings, briefings, trainings as assigned by management. Maintains confidentiality and security of specified hotel information, correspondence, reports and files. Ensures that hardware and software are kept at current levels of releases where applicable. Provides telecommunication and internet support for administrative users and guests. Coordinates with vendors to ensure the timely implementation of projects, hardware, software, and maintenance of systems. Plans and sets targets for problem resolutions. Maintains current inventory records of all hardware products, software licenses, and maintenance agreements. Maintains the security of designated areas and confidentiality of all relevant information and documents. Manages appropriate retirement of computing assets. Establishes and maintains disaster recovery policies and procedures for hotel systems. Ensures confidentiality in all matters related to his/her activity. Ensures that all policies and procedures in the operation are followed in accordance with the set procedures. Stays up-to-date and evaluates existing and new hardware and software configurations and makes suggestions for changes when appropriate. Searches for areas for improvement in existing systems and procedures with new software and hardware. Qualifications Bachelor's degree in Computer Science or relevant field Minimum 3 years in same or similar position Experience in information technology space and solving various software and hardware problems SKILLS Excellent verbal and written communication skills; ability to satisfactorily communicate with guests, management and co-workers to their understanding Proficient in latest technology for IT systems and management Proficient in Microsoft Office Suite or related software Excellent organizational skills and attention to detail Excellent interpersonal skills and must have the ability to work in a diplomatic and co-operative manner Ability to multitask and function in a high-paced environment Hospitality experience necessary PHYSICAL DEMANDS AND WORK ENVIRONMENT Endure various physical movements throughout the work areas Ability to move safely in uneven terrain or in confined spaces Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Description: The Director of the Front Office's primary purpose is to ensure the smooth operation of the front desk. To be responsible for directing, coordinating, and monitoring the overall Front Office operation as directed by the Hotel Manager. To direct the Front Office operation without the Hotel Manager. HOTEL VALUES: This description of responsibilities is intended to provide essential guidance to outline a minimum performance standard. While this document describes the general nature and level of work being performed by people assigned to this job, we encourage and expect our team to go above and beyond the minimum standards at all times to show concern and care for the guests, co-workers, and managers. The hotel believes in a culture where team members help each other and work together, with the most important task being to provide exceptional service to guests at all times. As a result, this is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of people in this job. JOB DUTIES: Assist the Hotel Manager in setting up the Front Office training tools, standards and procedures, and training plans as a guideline for the Front Office Operation. To assist the Hotel Manager in supervising, organizing, directing, and coordinating the staff and activities of the Front Office. Assist the Hotel Manager in evaluating Guest satisfaction levels and monitoring trends, with a focus on continuous improvement. Ensure regular and VIP Guests are recognized, and that the Front Office department operates with a sales attitude and promotes the hotel's loyalty scheme. Conduct daily inspections and assist in maintaining proper protocols. Ensure that Front Office Agents perform their daily duties according to required standards. Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork. Ensure Team Members know the hotel's products, services, pricing, policies, and the local area. Motivate and celebrate Team members' Success. Maintained procedures for the security of guests, hotel property, and emergency procedures. Analyze, generate reports, and communicate information to employees and appropriate departments. Assist in achieving budgeted revenues and expenses and maximize the room department's profitability. Investigate budget deviations and take immediate corrective action. Authorize accepting credit cards, cash payouts, and refunds in accordance with established procedures. Monitor and control guests’ credit status to ensure payments are collectible and received on time. Perform regular follow-up on pending payments to ensure they are collected. Have Knowledge of hotel property, amenities, area attractions, and transportation. Fulfill the Manager on Duty shifts if required. Provide a professional image at all times through appearance and dress. JOB REQUIREMENTS: PEP experience is a plus. Previous experience in a similar position or at least one year of supervisory experience in a hotel. Scheduling flexibility. Strong organizational and communication skills. Strong computer skills. Excellent interpersonal skills. Ability to effectively multitask and work under pressure. Able to effectively resolve conflict. For applicants working in NYC, the anticipated compensation range for the position is $85k- $90k annually. The annual salary offered to a successful candidate will depend on several factors, including, but not limited to, years of experience in the job and the required industry, education, etc.

Job Description JOB TITLE: Area Chief Engineer REPORTS TO: This position will have equal reporting responsibilities between the General Managers at the assigned hotels. SUPERVISES DIRECTLY: Maintenance Associates & Managers. Purpose for the Position: To maintain and supervise the maintenance operations for the Hotels, i.e., refrigeration, heating, plumbing, heating and cooling plant operations, energy controls and efficiency, etc., maintaining standards as required. Essential Responsibilities: • Provides professional and courteous guest service at all times., • Supervises maintenance operations for centers, including but not limited to refrigeration, heating, plumbing, water treatment, preventative maintenance, Hotel front and back of house spaces, A/C units, ice machines, lighting, kitchen equipment, emergency generators, water softeners, switch rooms, roof exhausts, electrical substations, fire and life safety systems, and other systems and equipment owned, leased or managed by the Hotels., • Monitors electric, gas, oil, and water consumption on a prescribed basis., • Ensures that all purchased services, electrical, plumbing, cleaning etc. are performed in a manner that exceeds exhibitor and client expectations., • Supervises assigned associates: hiring, terminations, performance evaluations, and development., • Ensures all projects are completed according to specifications and are completed on time., • Works closely with Housekeeping/Environmental Services to ensure coordination of activities., • Coordinates with Security to maintain key inventory for all locks., • Trains center staff in emergency procedures., • Aids and instructs craftsmen in scheduling work, ordering material, and completing assignments by a specified date., • Meets with architects to discuss blueprints, contacts contractors to submit bids for new projects, and meets with construction supervisors to discuss difference phases of work., • Obtains bids and contracts for all items placed under a maintenance agreement as well as landscaping and snow removal contracts., • Develops and maintains an ongoing maintenance program for guestrooms, meeting rooms, public space back of the house spaces, kitchens, and all equipment., • Performs inventory and purchasing duties as required., • Develops department budget., • Maintains cleanliness of grounds and attractiveness of landscaping., • Ensures cleanliness and orderliness of all work space and storage areas., • Acts as Administrator on Duty as required., • Conducts monthly department meetings., • Attends weekly staff meetings., • Complete projects as determined by both General Managers. To do this kind of work, you must be able to: • Understand the technologies required in the work you are directly., • Plan and direct the work of others, either directly or through lower level supervisors., • Work with a variety of situations., • Solve problems using facts and personal judgment., • React quickly in emergency situations and make decisions that may involve a great amount of money or the safety of others., • Work with different kinds of people., • Be available on nights, weekends, and holidays. Physical Demands: Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing, seeing. Environmental Conditions: Both: Inside and outside: A job is considered “both” if the activities occur inside or outside in approximately equal amounts, approximately 75% or more of the time inside. Noise and Vibration: Sufficient noise, either constant or intermittent, to cause marked distraction or possible injury to the sense of hearing, and/or sufficient vibration (production of an oscillating movement or strain on the body or its extremities from repeated motion or shock) to cause bodily harm if endured day after day. Temperature Changes: Variations in temperature which are sufficiently marked and abrupt to cause noticeable bodily reactions. Math Skills: Requires mathematical development sufficient to be able to: Compute ratio and proportion and percentages. Calculate surface, volumes, weight and measures. Language Skills: Must have developed language skills to the point to be able to: Read instructions, safety rules, etc. Write reports with proper format, punctuation, spelling and grammar, using all parts of speech. Speak with poise, voice control and confidence using correct English and well-modulated voice. FLSD: FLSD is required Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities is involved in this function. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Specific Vocational Preparation: Specific Vocational Preparation includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Over 2 years up to and including 4 years.

Job Description The 33 Seaport Hotel NYC, is seeking an Engineer to perform general maintenance work to ensure hotel maintenance quality standards are achieved and maintained. ESSENTIAL JOB FUNCTIONS: 1. Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard., 2. Perform preventative maintenance assignments on a scheduled basis (e.g., "room care")., 3. Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement., 4. Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipe lines, toilets and sinks, kitchen and laundry equipment., 5. Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs., 6. Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening)., 7. Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed., 8. Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction., 9. Exposure to extreme temperatures., 10. Operation of heavy machinery., 11. Comply with attendance rules and be available to work on a regular basis., 12. Perform any other job related duties as assigned. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Climbing, reading, standing, walking and routinely lifting 25 lbs to 50 lbs. Must be able to receive instructions and communicate progress of work assignments. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate. For applicants who will be working in NYC, the anticipated compensation range for the position is $21.00 to $23.00 per hour. The salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer and the salary ranges indicated herein may not reflect positions that work only in other states.

Job Description We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. For some, traveling and being away is fun; however, many travelers miss being home. Out Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an enjoyable and comfortable stay. What will I be doing? JOB OVERVIEW: Perform general maintenance work to ensure hotel maintenance quality standards are achieved and maintained. ESSENTIAL JOB FUNCTIONS: 1. Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard., 2. Perform preventative maintenance assignments on a scheduled basis (e.g., "room care")., 3. Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement., 4. Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipe lines, toilets and sinks, kitchen and laundry equipment., 5. Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs., 6. Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening)., 7. Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed., 8. Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction., 9. Exposure to extreme temperatures., 10. Operation of heavy machinery., 11. Comply with attendance rules and be available to work on a regular basis., 12. Perform any other job related duties as assigned. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Climbing, reading, standing, walking and routinely lifting 25 lbs to 50 lbs. Must be able to receive instructions and communicate progress of work assignments. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This is a substitute position under CBA in NYC and the pay rates are in accordance with the job classification under the agreement. Pay rate is $41.79 per hour. This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job Description JOB TITLE: Chief Engineer REPORTS TO: General Manager SUPERVISES DIRECTLY: Maintenance Associates Purpose for the Position: To maintain and supervise the maintenance operations for the Hotel, i.e., refrigeration, heating, plumbing, heating and cooling plant operations, energy controls and efficiency, etc., maintaining standards as required. Essential Responsibilities: • Provides professional and courteous guest service at all times., • Supervises maintenance operations for center, including but not limited to refrigeration, heating, plumbing, water treatment, preventative maintenance, Hotel front and back of house spaces, A/C units, ice machines, lighting, kitchen equipment, emergency generators, water softeners, switch rooms, roof exhausts, electrical substations, fire and life safety systems, and other systems and equipment owned, leased or managed by the Hotel., • Monitors electric, gas, oil and water consumption on a prescribed basis., • Ensures that all purchased services, electrical, plumbing, cleaning etc. are performed in a manner that exceeds exhibitor and client expectations., • Supervises assigned associates: hiring, terminations, performance evaluations and development., • Ensures all projects are completed according to specifications and are completed on time., • Works closely with Housekeeping/Environmental Services to ensure coordination of activities., • Coordinates with Security to maintain key inventory for all locks., • Trains center staff in emergency procedures., • Aids and instructs craftsmen in scheduling work, ordering material and completing assignments by a specified date., • Meets with architects to discuss blueprints, contacts contractors to submit bids for new projects, and meets with construction supervisors to discuss difference phases of work., • Obtains bids and contracts for all items placed under a maintenance agreement as well as landscaping and snow removal contracts., • Develops and maintains an ongoing maintenance program for guestrooms, meeting rooms, public space back of the house spaces, kitchens and all Hotel equipment., • Performs inventory and purchasing duties as required., • Develops department budget., • Maintains cleanliness of grounds and attractiveness of landscaping., • Ensures cleanliness and orderliness of all work space and storage areas., • Acts as Administrator on Duty as required., • Conducts monthly department meetings., • Attends weekly staff meetings., • Complete projects as determined by the General Manager. To do this kind of work, you must be able to: • Understand the technologies required in the work you are directly., • Plan and direct the work of others, either directly or through lower level supervisors., • Work with a variety of situations., • Solve problems using facts and personal judgment., • React quickly in emergency situations and make decisions that may involve a great amount of money or the safety of others., • Work with different kinds of people., • Be available on nights, weekends and holidays. Physical Demands: Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing, seeing. Environmental Conditions: Both: Inside and outside: A job is considered “both” if the activities occur inside or outside in approximately equal amounts, approximately 75% or more of the time inside. Noise and Vibration: Sufficient noise, either constant or intermittent, to cause marked distraction or possible injury to the sense of hearing, and/or sufficient vibration (production of an oscillating movement or strain on the body or its extremities from repeated motion or shock) to cause bodily harm if endured day after day. Temperature Changes: Variations in temperature which are sufficiently marked and abrupt to cause noticeable bodily reactions. Math Skills: Requires mathematical development sufficient to be able to: Compute ratio and proportion and percentages. Calculate surface, volumes, weight and measures. Language Skills: Must have developed language skills to the point to be able to: Read instructions, safety rules, etc. Write reports with proper format, punctuation, spelling and grammar, using all parts of speech. Speak with poise, voice control and confidence using correct English and well-modulated voice. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities is involved in this function. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Specific Vocational Preparation: Specific Vocational Preparation includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Over 2 years up to and including 4 years. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Director of Operations. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. This position is responsible for effectively leading the day to day operations of the hotel and its team members. Assist General Manager in budgeting, planning, organizing and directing all hotel services, including front-of-house and back of house operations. RESPONSIBILITIES AND AUTHORITIES: • Always treats guests with courtesy and respect in a variety of situations., • Displays honesty & integrity., • Conducts pre-shift meetings., • Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings., • Motivates and develops team members., • Create preventive maintenance programs for consistency of the product, • Ensures updated safe work environment, • Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity and outcome., • You build strong partnerships with internal customers and outside vendors SPECIFIC DUTIES: • You possess excellent communication and leadership skills and are a strong, creative problem solver both with Team members and third party partners operating within the hotel • You are a proactive, self-starter who can work well both independently and as part of a team • You are comfortable being a change agent and creating a welcoming environment, • You are confident and have the ability to think clearly on your feet and under pressure • You love to negotiate and create win-win situations for customers, owners, partners and all operational team members alike • Overseeing and directing the daily operations for the Front Office, Maintenance, Housekeeping & Security departments for hotel. • Daily Co-ordination with F&B Managers to ensure a seamless, thoughtful and excellent level of service., • Directing, implementing and maintaining a service and management philosophy which serves as a standard to respective department heads and staff. Design and implement training for departments to continuously exceed standard service and operational standards as set by Arlo Hotels. • In conjunction with the General Manager, develop and implement strategies to ensure seamless service delivery while maximizing revenue and management costs. • Assist General Manager in development of budget; responsible for maintaining targeted goals within the budget., • Develop and direct the performance of departmental managers and supervisors to ensure the highest levels of guest and employee satisfaction in a cost efficient manner. • Be a leader and ambassador in maintaining the Arlo Team Member Culture through team member engagement, training and development., • Assists in leading Safety Committee initiatives and Security provisions., • Assist the General Manager in the protection and enhancement of all hotel assets through appropriate programs in maintenance, security and housekeeping as well as through the capital budgeting process. REQUIREMENTS: • A minimum of 3 -5 years previous Director of Rooms, Director of Operations and/or Assistant General Manager experience in a hotel environment., • Intensive direct-experience in various hotel operational departments including Front Office, Guest Services, Housekeeping, Security/Loss Prevention and/or Engineering and/ or Food & Beverage. • Proven track record of designing and implementing service standards and procedures that yield high guest and employee satisfaction needed. • Previous experience managing third party or leased space arrangements such as food & beverage, valet or security. • Strong financial acumen with an ability to partner with other departments to drive revenue and manage expenses. • Proven ability to communicate professionally and tactfully in all interactions with guests and employees License: • Fire Safety Director (must obtain up to 6-9 months after employment commences) Compensation: 120k-130k

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Hyatt Regency Times Square is perfectly located in the heart of Times Square excitement, situated directly on Broadway between 48th and 49th Streets. This iconic, ultra-modern, full-service hotel is surrounded by Broadway theaters and close to world-famous shopping and sightseeing. The hotel has 795 modern, newly renovated guestrooms. Overview: The Security Manager is responsible for safeguarding all hotel assets, associates, guests, and general visitors on the property. He/she is expected to promote strategies and protocols to protect the property and its occupants from any threats, violence or conducts that may affect the physical integrity of visitors and clients alike. The Security Manager is expected to reduce employee turnover; maintain payroll budgets; and meet budgeted productivity while keeping service quality consistently high. Responsibilities: • Oversee all security aspects of the daily operation of the Hotel., • Supervise and train security personnel., • Develop and implement security plans and policies to protect assets and people at the hotel., • Respond to guest complaints in a timely manner., • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention., • Maintain professional relationships with main government and law enforcement partners that may support hotel security operations., • Prepare and submit required reports in a timely manner., • Ensure compliance with SOP’s in the hotel., • Ensure compliance with requisition procedures., • Be visible on the floor and assist staff as needed., • Be involved in and/or conduct departmental and hotel training. Qualifications:, • At least 5 years of progressive experience in hotel security or a related field., • Military or law enforcement experience is preferred but no indispensable., • Must be able to effectively communicate in English and Spanish, both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must collaborate with all departments, to ensure compliance of security protocols., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, including wearing nametags., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Crisis management is preferred., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Job Description The NoMo SoHo Hotel is known for its panoramic view of the Manhattan skyline, modern guest rooms, local art displays, and a unique dining and beverage experience in our NoMo SoHo Kitchen. The NoMo SoHo Kitchen has a very popular weekend brunch and a handcrafted cocktail program. We are looking for a dedicated, enthusiastic, people-oriented Servers to join our F&B team. This unique restaurant offers a picturesque, greenhouse setting, and serves up a seasonal, expertly curated American menu with global influences. JOB OVERVIEW: Greet and serve the guests according to standards. ESSENTIAL JOB FUNCTIONS: Here is what you will be doing: • Taking and serving guest orders promptly and according to service standards set by the company., • Performing all necessary set-up side work as assigned., • Answering guest questions about the menu., • Ensuring guests with food allergies or special requests are communicated to the culinary team., • Operating the electronic cash register/P.O.S. system (where applicable)., • Checking food after serving it to the guest to ensure that appearance, temperature, and portions are correct. Minimum Qualifications: • A minimum of 6 months of experience serving food in a restaurant, • Food Handler Certification, • Excellent communication skills,, • Ability to work independently with minimal supervision, • A positive attitude towards providing exceptional guest service. Preferred Qualifications: • Tips or ServSafe Training, • Ability to work in a fast-paced environment., • A passion for our hospitality and guest service., • Team Player: Works well as a member of a group., • Desire to work in a busy restaurant with a bar. Do we have your attention? We are a team of hospitality professionals deeply connected to and proud of the exceptional experiences we provide for our guests. We understand what it takes to be a part of something great. Our goal is to create an environment where associates at all levels feel respected for their differences, just like the guests and owners we serve. Crescent Hotels & Resorts is committed to providing you with: • Competitive wages, • An exceptional benefit plan for eligible associates & their family, • 401K matching program for eligible associates, • Discounts with our Crescent managed properties in the US & Canada At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 30 lbs. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent Hotels & Resorts. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate. The pay rate $13.00 per hour + tips

Job Description The NoMo SoHo Hotel is known for its panoramic view of the Manhattan skyline, modern guest rooms, local art displays, and a unique dining and beverage experience in our NoMo SoHo Kitchen. The NoMo SoHo Kitchen has a very popular weekend brunch and a handcrafted cocktail program. We are looking for a dedicated, enthusiastic, people-oriented Part-time Server to join our F&B team. This unique restaurant offers a picturesque, greenhouse setting, and serves up a seasonal, expertly curated American menu with global influences. JOB OVERVIEW: Greet and serve the guests according to standards. ESSENTIAL JOB FUNCTIONS: Here is what you will be doing: • Taking and serving guest orders promptly and according to service standards set by the company., • Performing all necessary set-up side work as assigned., • Answering guest questions about the menu., • Ensuring guests with food allergies or special requests are communicated to the culinary team., • Operating the electronic cash register/P.O.S. system (where applicable)., • Checking food after serving it to the guest to ensure that appearance, temperature, and portions are correct. Minimum Qualifications: • A minimum of 6 months of experience serving food in a restaurant, • Food Handler Certification, • Excellent communication skills,, • Ability to work independently with minimal supervision, • A positive attitude towards providing exceptional guest service. Preferred Qualifications: • Tips or ServSafe Training, • Ability to work in a fast-paced environment., • A passion for our hospitality and guest service., • Team Player: Works well as a member of a group., • Desire to work in a busy restaurant with a bar. Do we have your attention? We are a team of hospitality professionals deeply connected to and proud of the exceptional experiences we provide for our guests. We understand what it takes to be a part of something great. Our goal is to create an environment where associates at all levels feel respected for their differences, just like the guests and owners we serve. Crescent Hotels & Resorts is committed to providing you with: • Competitive wages, • An exceptional benefit plan for eligible associates & their family, • 401K matching program for eligible associates, • Discounts with our Crescent managed properties in the US & Canada At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 30 lbs. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent Hotels & Resorts. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate. The pay rate $13.00 per hour + tip

Job Description We are seeking a Security Guard to become an integral part of our team. Sentinel Management Group has been providing security and fire safety services to NYC and the surrounding areas since 2003. Our services include corporate, commercial, education facilities, hotels, luxury retail and other clients needing effective and reliable security and fire safety services. We are committed to safety and excellent services and we value our staff to achieve our continued success. . SECURITY -- PART TIME all shifts available on weekends, FRIDAY, SATURDAY & SUNDAY FULL TIME Shifts available Days, Evenings and Overnights.MANHATTAN, BROOKLYN and QUEENS These assignment are in the hospitality sector (Hotels). They are in positive work locations in a pleasant environment and friendly staff. The locations are primarily in the Times Square area, we also have locations in upper Manhattan (East Side/West Side). The successful applicant will work in an upscale New York Hotel and have an opportunity to grow with us. We also have additional opportunities for those who are interested in working Special Events. The applicant should have the following: • NYS Security Guard License, • Hospitality experience helpful but not required., • References, • Smart Phone and related skills., • Positive work attitude, • Hospitality experience helpful but not required., • Good Customer Service skills BENEFITS: • Paid Sick Time per NYC Guidelines, • Paid Vacation for full time staff, • Medical coverage available/eligible., • 401 k, • Paid Uniforms, • Paid Training, • Weekly Pay, • Direct Deposit, • Commuter Benefits, • Overtime Available Responsibilities: • Monitor premises to prevent theft, violence, or infractions of rules, • Thoroughly examine doors, windows, and gates to ensure proper function and security, • Warn violators of premise rules and regulations, • Apprehend or expel persons engaging in suspicious or criminal acts, • Report any facility issues such as fire hazards and leaking water pipes, • Request emergency personnel for high risk situations Qualifications: • Previous experience in security, law enforcement, or other related fields, • Familiarity with security equipment, • Ability to handle physical workload, • Strong attention to detailCompany DescriptionWe are a NYC based company specializing in providing security officers in the greater NYC area serving the following sectors: Corporate; Hospitality; Retail; Industrial; Residential; Special Events and Private Clients.We are a NYC based company specializing in providing security officers in the greater NYC area serving the following sectors: Corporate; Hospitality; Retail; Industrial; Residential; Special Events and Private Clients.

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… We want someone who thinks outside the box. Our Belief Statement starts with “We love what we do and what we do is important.” Every single teammate in our hotel is valued and we expect our guests to feel the same way. This isn’t a walk in the park, but if you are passionate about people, share our quirky sense of humor, and are able to see beyond the traditional scope of checking in and out, then this just might be the right role for you. We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We achieve that magical environment by assisting our guests with their check-in & check-out process while engaging them with our personalized service. Enthusiastically using our talents to sell our experience to our guests. Greeting each and every guest with an authentic and warm approach. Making sure the night audit system process is run successfully and proper reports are distributed. Being fully informed of hotel & city events to be a source of information for our guests. Using tact and creativity to handle each guest concern to make sure everyone leaves our hotel feeling better. Acting as the point person for guests and staff overnight. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests • Learn and retain complete knowledge of front office procedures and comply with all policies and procedures., • Maintain the Virgin “Tone of Voice,” Culture & level of standards set forth by the management team., • Maintain complete knowledge of the following at all times:, • Hotel features/services, hours of operation., • All room types, numbers, layout, décor, appointments & location., • All room rates, special packages and promotions., • Daily house count and expected arrivals/departures., • Room availability status for any given day., • Scheduled daily group activities., • Use excellent communication skills with guests, staff including verbal, written and body language., • Learn and retain knowledge of all front office technical systems (HMS, EAM, Guestware, GoConcierge, etc)., • Assist and process check-in & check-outs for our guests in accordance with their preference (traditional, kiosk, iPad)., • Process guest accounts by presenting folios to guests when requested, resolving any disputed charges & settling accounts by following accounting procedures., • Adhere to the following cashiering procedures:, • Process allowances, • Make change for guests, • Post charges, • Settle Room accounts, • Run closing reports, • Count bank at end of shift, • Complete designated cashier reports, • Drop Receipts, • Secure Bank, • Maintain a clean, hygienic and organized work environment. Set up work station with necessary supplies., • Obtain an assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times., • Be able to communicate timely and in a responsive manner via digital device., • Manage The Know program to ensure guest profile information is relevant and it is being utilized to dazzle our guests during their stay., • Ensure all guests questions & requests are completed & followed up on while executing fabulous guest service., • Be creative and think outside the box to create memorable experiences for our guests., • Work well on a team or independently while being accountable for work performed., • Take, record and relay messages accurately, completely and legibly., • Complete all items on the shift checklist., • Adhere to security procedures to ensure our guest’s safety., • Handle all issues and concerns on the overnight shift and keep proper documentation of all important events., • Be a team player!, • Highly organized, anticipating needs and over delivering wherever possible., • Must be enthusiastic, passionate and possess a wicked sense of humor! No wallflowers permitted! What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… • Ability to work a shift other than a day shift, such as pm, swing or overnight shift, • Ability to work on weekends and holidays, • Stand for periods of 8-10 hours, • Input and access data in various computer systems., • Understand guest inquiries and provide clear, concise responses., • Work with others like a rock star, while constantly advocating for your guests., • Communicate clearly in verbal and written English., • Work cohesively with other departments and co-workers as part of a team., • Focus attention on details., • Maintain confidentiality of all guests and hotel information., • Maintain a neat, clean and well-groomed appearance per hotel standards., • Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties., • Adhere to hotel policies including but not limited to attendance, safety, behavior. #LI-onsite

Job Description Position: Front Desk Agent Essential Duties and Responsibilities As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: • Act in accordance with all security and emergency procedures and manage the instigation of these, as required, • Ensure that all Guest complaints managed, recorded, and resolved promptly, • Support the Night Auditor with all Front Desk and accounting related duties, • Produce nightly reports, as required, • Inform Departments of special requests, early/late departures, room changes and other Guest requests, • Maintain good communication and work relationships in all hotel areas, • Act in accordance with fire, health and safety regulations and follow the correct procedures when required, • Deliver attentive, courteous, and efficient service to all guests during check‑in, throughout their stay, and at checkout, while upholding the highest standards of service and hospitality., • Accurately process guest charges, collect payments, and adhere to all cash-handling standards in accordance with established SOPs, • Manage guest mail, calls, and messages with the utmost respect for privacy and a high level of professionalism, • Serve your role and Team in an environmentally-conscience manner., • Other duties as assigned by Supervisor., • Flexibility to work days, nights, weekends, and holidays as required by hotel operations. Serve your role and Team in an environmentally-conscience manner. Required Skills and Requisites Job Requirements Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow: • Positive attitude and good communication skills, • Commitment to delivering a high level of customer service, • Excellent grooming standards, • Flexibility to respond to a range of different work situations, • Flexible work schedule Day Shift, Night Shift, and Overnight Shifts It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • Two years Front Desk experience, • Knowledge of the hospitality industry, • High level of IT Proficiency, • Able to speak and understand Spanish The anticipated hourly range is $22.00 - $23.00 per hour. At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference. Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks. Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.

Job DescriptionDescription: . Administration · Maintain standards of quality guest service. · Achieve budgeted revenues and expenses and maximize profitability related to the guest services department. · Develop short- and long-term financial and operational plans for the guest service department that relate to the overall objectives of the hotel. · Maintains proper supervision over all aspects of operations up to but not limited to Engineering, Housekeeping and F&B. · Oversees all problem resolution matters in the absence of GM. · Increase level of guest satisfaction by delivery of an exceptional product through employee development. · Manage the reservation function to maintain the highest possible room occupancy and average daily rate through suggestive selling by associates. · Maintain and correct procedures for credit control, financial transactions, security of financial assets, and guest security. · Respond and resolve guest requests, complaints, or questions in a courteous and timely manner. Ability to accurately use various office and accounting software. . Support · Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. · Ability to assist with the design and preparation of statistical reports and presentations as needed. · Ability to accurately report information. · Ability to assist with various office tasks as needed. · Ability to scrupulously follow all StepStone and hotel policies and procedures. . Attend required meetings. Additional responsibilities specific to you are: · Must have a comprehensive knowledge of all hotel departments and functions. · Must have a comprehensive knowledge applicable Federal, state, and local health, safety, and legal regulations. · Must have exceptional mathematical and computer skills. · High school education and relevant training and experience required. Additional education preferred. · Ability to timely obtain any required licenses or certificates. · CPR training required; first aid training preferred. · Additional language ability preferred. OPERA Cloud PMS experience a plus Requirements:

Job Description Position Title: Sr Receptionist (Mizuho) Pay 5 Salary: $28-$32/hr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary Working as a Senior Receptionist will allow you the opportunity to work with GREAT people like yourself! You will be surrounded by people who are passionate about what they do and share in our belief in the quality value of delivering superior hospitality to our premier client. The Senior Receptionist will be responsible for engaging all Clients, Guests, Vendors, and Employees entering the reception center, and will always display an energetic, friendly, approachable demeanor. Responsibilities: -Supporting the Reception Services Manager by ensuring that every guest is greeted with enthusiasm and has a memorable experience. -Greet all guests/visitors, ensure eye contact is made within 10 ft. of entrances -Greeting internal and external clients with a smile, acknowledging them promptly, using the agreed welcome “Good Morning/Good Afternoon…” -Act as way-finders and hospitality services resources for all guests. -Speaking freely and warmly, engaging clients and guests while efficiently assisting in the check-in process or escorting them to their destination -Register guests in building security system -Escort guests to their destination -Assist customers in booking conference room according to their needs -Reviewing and committing to memory the profiles of VIP guests expected for the day. -Recognizing and welcoming VIP guests using service excellence standards. -Maintaining a strong awareness of business activity and communicating all updates with your team members. -Communicating effectively with team members and passing on necessary information to colleagues that may arise during the escorting process. -Aid according to business needs e.g. lunch cover, callouts, and general support. -Supporting the training of new associates and completing checklists accordingly. -Taking part in the cross-training program which covers all areas of the department, when available. -Building and maintaining a relationship with employees and repeat guests, enhancing their overall experience. -Adheres to Standard Operating Procedures -Ensure all issues are communicated to the Reception Services Manager and employees where necessary -Maintains an understanding of the client culture, key areas of activity and creating “transparency” by serving as an extension of the client -Having a thorough understanding of the Firm’s emergency procedures and being prepared to carry out designated tasks in the event of a fire or other emergency. -Adhering to Hospitality signature look -Ability to memorize FAQ‘s and speak knowledgably about the building, surrounding areas, transportation, local restaurants, and New York City ‘happenings. -Frequent standing and walking in the building lobby throughout shift. -Frequent lifting and carrying up to 30 lbs. Key Competencies: -A High School Diploma with two years of relevant Hospitality or Customer Service experience in a hotel or corporate hospitality environment -Excellent organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously. -Excellent oral and written communication skills. -Strong computer skills and knowledge of Office technology and equipment. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyFlikHospitality.pdf Req ID: 1541235 Rapport a specialized division of FLIK Hospitality Group

Job DescriptionLuxury Hotel in downtown Manhattan is seeking dynamic individuals to join our Front Desk Concierge team. Applicants should possess a good eye for detail along with great interpersonal skills to deliver the highest quality of service to our guests. Our Front Desk staff must reflect the highest standards of professionalism and courtesy to assist guests throughout their stay and provide a wonderful hotel experience. The Front Desk Concierge assumes a pivotal role in overall guest satisfaction and the ultimate success of the Hotel. Given the integral nature of the position, the Concierges demeanor must reflect the highest standards of professionalism and courtesy. A consistently positive attitude and knowledge of Hotel services and amenities are qualities which the Concierge is required to have. The purpose of the Concierge is to assist guests throughout their stay by promoting all that the Hotel and New York City have to offer. Responsibilities:* COMMUNICATING WITH GUESTS Guest Relations Teamwork Phone Etiquette Receiving and presenting packages Handling guest concerns Departmental Communication . GREETING GUESTS AND RESPONDING TO INQUIRIES Greeting the guests in a pleasant and courteous manner Offering an explanation of services and amenities Booking reservations for dining and entertainment Booking limousines and other transportation Assisting with special requests from Guests . PROVIDING KNOWLEDGE OF HOTEL SERVICES AND OFFERINGS Special needs guests Pet policy Wheelchair accessibility Frequently asked guest questions. SAFETY AND SECURITY PROCEDURES Follow CDC Protocol Guest room key procedures Lost and Found Emergency Calls from guests and colleagues Understanding of disclosure policies Knowledge of emergency evacuation plans Building Safety information Qualifications:* Excellent verbal and written communication skills Strong interpersonal skills to interact with high profile clientele Upbeat personality, natural smile, energetic, friendly demeanor Prior Hotel experience helpful but not required Full time, flexible schedule, with the ability to work weekends & holidays when needed

Job Description Summary of Position: The PM Front Desk Agent consistently exceeds guest expectations by greeting, receiving, welcoming, registering, responding to guest inquiries, maintaining accounts, checking out, and handling cash and credit cards. DUTIES AND RESPONSIBILITIES: • Warmly greet all guests and patrons upon entering and departing the hotel., • Consistently extend the highest level of hospitality to all guests and customers while welcoming them and checking them in efficiently., • Allocate accommodations correctly, with special attention to VIP clients, retrieving and utilizing all relevant guest information., • Maintain strict confidentiality of all hotel guest information and records, • Offer all guests assistance with luggage to their rooms politely and efficiently., • Carry out a daily in-house guest reservation and correspondence audit., • Maintain efficiency and friendliness during the entire checkout., • Work to resolve any guest complaints or queries following Firmdale standards., • Apply all hotel credit procedures discreetly and tactfully., • Maintain a high level of communication and response to the Assistant Front Office Manager (AFOM) and the Front Office Manager (FOM) and between the front of house and all other departments within the hotel., • Complete all filing according to hotel standards., • Accurately record all reservations taken at the Front Desk accurately., • Follow all handover procedures at the end of every shift., • Make certain all charges are posted and the correct amount is billed to guests and function accounts., • Count assigned bank at the start and end of every shift and rectify any problems., • Adhere to requirements and maintain the security of cash, property and valuables located within the reception area., • Ensure all accounts balance with credit card machines and allowances are accounted with the correct backup., • Transfer accounts to sales recording accurate information and including by the correct documentation., • Always understand and adhere to the hotel security policy., • Have a thorough knowledge of the hotel and the company., • Maintain a clean and organized workplace., • Promote other Firmdale hotels and restaurants., • Consistently demonstrate Firmdale Core Values, Attention to Detail, Enthusiasm, Passion, Relationships and Resilience., • Carry out any other reasonable duty to assist in the smooth running of the Property. PHYSICAL REQUIREMENTS: • Be able to stand for a complete 8-hour shift, 5 days a week., • Ability to read, review, enter, and retrieve information from computer and hard copies including internal documents, guest identification documents, and internal memos., • Able to use a computer keyboard and mouse and telephone system., • Ability to communicate both written and verbal and use systems to document activities., • Available to work a flexible schedule that can include days, evenings, nights, weekends, and holidays. EXPERIENCE/EDUCATION • A high school diploma, hospitality training or certification, and a 2- or 4-year degree is preferred, college degrees in hospitality are a plus., • Previous reception or customer service experience, preferably within a 4- or 5-star hotel., • Excellent level of spoken and written English, • Friendly & professional telephone etiquette, • Ability to remain calm under pressure., • Work experience that requires a high level of attention to detail

Job Description Summary of Position: The Front Desk Agent consistently exceeds guest expectations by greeting, receiving, welcoming, registering, responding to guest inquiries, maintaining accounts, checking out, and handling cash and credit cards. DUTIES AND RESPONSIBILITIES: • Warmly greet all guests and patrons upon entering and departing the hotel., • Consistently extend the highest level of hospitality to all guests and customers while welcoming them and checking them in efficiently., • Allocate accommodations correctly, with special attention to VIP clients, retrieving and utilizing all relevant guest information., • Maintain strict confidentiality of all hotel guest information and records, • Offer all guests assistance with luggage to their rooms politely and efficiently., • Carry out a daily in-house guest reservation and correspondence audit., • Maintain efficiency and friendliness during the entire checkout., • Work to resolve any guest complaints or queries following Firmdale standards., • Apply all hotel credit procedures discreetly and tactfully., • Maintain a high level of communication and response to the Assistant Front Office Manager (AFOM) and the Front Office Manager (FOM) and between the front of house and all other departments within the hotel., • Complete all filing according to hotel standards., • Accurately record all reservations taken at the Front Desk accurately., • Follow all handover procedures at the end of every shift., • Make certain all charges are posted and the correct amount is billed to guests and function accounts., • Count assigned bank at the start and end of every shift and rectify any problems., • Adhere to requirements and maintain the security of cash, property and valuables located within the reception area., • Ensure all accounts balance with credit card machines and allowances are accounted with the correct backup., • Transfer accounts to sales recording accurate information and including by the correct documentation., • Always understand and adhere to the hotel security policy., • Have a thorough knowledge of the hotel and the company., • Maintain a clean and organized workplace., • Promote other Firmdale hotels and restaurants., • Consistently demonstrate Firmdale Core Values, Attention to Detail, Enthusiasm, Passion, Relationships and Resilience., • Carry out any other reasonable duty to assist in the smooth running of the Property. PHYSICAL REQUIREMENTS: • Be able to stand for a complete 8-hour shift, 5 days a week., • Ability to read, review, enter, and retrieve information from computer and hard copies including internal documents, guest identification documents, and internal memos., • Able to use a computer keyboard and mouse and telephone system., • Ability to communicate both written and verbal and use systems to document activities., • Available to work a flexible schedule that can include days, evenings, nights, weekends, and holidays. EXPERIENCE/EDUCATION • A high school diploma, hospitality training or certification, and a 2- or 4-year degree is preferred, college degrees in hospitality are a plus., • Previous reception or customer service experience, preferably within a 4- or 5-star hotel., • Excellent level of spoken and written English, • Friendly & professional telephone etiquette, • Ability to remain calm under pressure., • Work experience that requires a high level of attention to detail

Job Description Well established NYC based firm with an extensive track record of success in the development and acquisition of office, residential, retail and hotel properties has an immediate need for a Non-Union Commercial Building Superintendent with at least 5 years of experience with thorough knowledge of building systems & equipment/procedures, strong staff supervision & administration skill as well as troubleshooting and analytical skills. General Shift Time: M – F 8AM-5PM Super should be well-rounded in all mechanical systems, specifically: • water cooled VRF system with DOAS, • cooling towers/generators. MUST HOLD LOW PRESSURE BOILER CERTIFICATION Must be proactive and have experience in building management principals with the ability to direct & supervise staff, inspect the building/building systems, and recognize & address issues before they arise as well as interact with tenant/management in a professional manner at all times. Ability to adapt and perform in a fast-paced environment, quickly and thoroughly become familiar with all entire building, building systems, and protocols. Enforce and uphold all building protocols, rules, and regulations. Perform all duties in a professional workmanlike manner. Able to work under minimal supervision & directly with supervisors. Ability to review and interpret work orders, operating instructions, diagrams, building plans, and mechanical equipment drawings. Experience with building systems including HVAC systems, fire protection systems, security/access systems, elevators, BMS, work order systems, etc. Experienced performing all handyman skills such as, but not limited to plumbing, electrical, HVAC systems, lighting, carpentry, drywall, plastering, door/lock repair, etc. Available to respond to emergencies on a 24/7 basis. Flexibility a must for evenings, weekends, holidays, unscheduled shifts, and special assignments as determined by the needs of the business. Must have excellent verbal, written communication skills and basic computer skills Strong work ethic, reliable, punctual and dependable Hourly Pay Rate: $43/hr Pay rate with FLSD Certification: $45/hr Full Time with benefits including: · Medical · Dental · 401K · Transit check · Paid Time Off Please submit resume with cover letter. High School Diploma/GED required. Applicant must pass a drug screening. Job Type: Full-time Pay: From $43-$45 per hour Powered by JazzHR J7vi0R9y2w

Job Description JOB OVERVIEW: Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction. ESSENTIAL JOB FUNCTIONS: 1. Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all serviceware as prescribed., 2. Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments., 3. Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary., 4. Transport all dirty tableware from dining room to dishwashing area for proper cleaning., 5. Comply with attendance rules and be available to work on a regular basis., 6. Perform any other job related duties as assigned. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Knowledge of the appropriate table settings and serviceware. Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. through a crowded room. Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job Description JOB OVERVIEW: Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction. ESSENTIAL JOB FUNCTIONS: 1. Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all serviceware as prescribed., 2. Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments., 3. Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary., 4. Transport all dirty tableware from dining room to dishwashing area for proper cleaning., 5. Comply with attendance rules and be available to work on a regular basis., 6. Perform any other job related duties as assigned. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Knowledge of the appropriate table settings and serviceware. Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. through a crowded room. Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job DescriptionSalary: $18/hour Project FINDs mission is to provide low- and moderate-income and homeless seniors with the services and support they need to enrich their lives and live independently. Today Project FIND operates three supportive housing residences that are home to about 600 people and four senior centers with over 3,000 members. Our members and residents range from the healthy and active to the frail and homebound to the homeless. For all these men and women, Project FIND is a critical resource, providing housing, meals, and programs that help individuals navigate the challenges of aging by encouraging community engagement and healthy living. Please visit our website at: www.projectfind.org. Job Summary: Reporting to the Director of Facilities Maintenance, the Painter-Handyperson is responsible for preparing vacant apartments and common areas for occupancy by performing high-quality painting, flooring restoration, and apartment turnover work. This position will primarily be responsible for our Hamilton and Hargrave locations but also may be called to The Woodstock Hotel and other sites, if needed. This position plays a critical role in reducing vacancy time by ensuring apartments are move-in ready while maintaining the appearance of Project FIND's residential properties. The position also supports all of our buildings with handyperson duties as needed, but the main duty includes painting. Responsibilities: Apartment Turnovers • Prepare vacant apartment for new residents, • Patch, Repair, sand and prime walls and ceilings, • Paint apartments, hallways, stairwells, office, and common areas, • Repair drywall damage and perform minor plaster repairs, as needed, • Strip, wax, buff, and restore resilient flooring, as needed, • Remove and replace damaged vinyl flooring and transitions when assigned, • Install base molding and perform minor finish carpentry, as needed, • Complete punch-list items prior to occupancy, • Report deficiencies requiring licensed trades Three Year Paint Jobs • Work with Property management to complete three-year paint job work orders to satisfy HPD compliance Common Areas Maintenance • Paint hallways, community rooms, hallways and offices, • Strip, wax, and buff common area floors, as needed, • Maintain walls, doors, trim, railings and finishes, • Assist with seasonal projects and capital improvements, as needed Handywork • Cleans rooms by discarding old furniture, beds and other debris, as needed, • Cleans and polishes floors, install new furniture and appliances, • Performs minor carpentry, plumbing and plastering work., • Inspects building and its equipment and performs preventive maintenance to ensure that all are inproper working condition., • Adjust and makes minor repairs of furniture, office equipment, door closer, gravity hinges, sheetrock, faucets, drains, doors, etc., • Assists with apartment preparation to make rooms move-in ready, as needed., • Performs locksmithing and light carpentry duties as needed in the building., • Responsible for assisting with cleaning and maintaining the building. This includes sweeping, mopping floors andstairs., • Assists with striping, waxing, and buffing floors., • Assists to ensure trash is placed out for pickup based upon sanitation schedule., • Assists with sweeping and cleaning sidewalks and planters, • Assists with hosing of sidewalk with pressure washer., • Assists in removal of snow and ice during the winter and spreads de-icer to prevent slipping., • Performs other related duties as assigned by supervisor. Qualifications: • High School Diploma or GED, • Ability to sit, walk and stand for numerous hours., • Ability to lift packages and other items up to 10 pounds., • Excellent customer service skills and ability to establish and maintain polite, professional and effective working relationships with all contacts during the performance of duties., • Good oral and written communication skills., • Show initiative and be responsible for follow through., • Ability to work independently and as part of a team., • Ability to maintain confidential information, as related to position., • Basic level computer skills; Microsoft Word and Excel., • Demonstrated flexibility with ability to change priorities with limited notice including working overtime and being available to work with little notice. Schedule: Monday - Friday, 8:30AM - 4:30PM Project FIND participates in E-Verify, which confirms employment authorization through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification. E-Verify is not used as a tool to pre-screen candidates.

Job Description Frederick Hotel, Member of Triumph Hotels is seeking an experienced Overnight Manager to join the team. We are seeking a professional, service-driven, and detail-oriented Overnight Front Office Manager to oversee overnight hotel operations and ensure an exceptional guest experience during overnight hours. This position is responsible for managing the Front Desk team, handling guest relations, overseeing night audit operations, and ensuring the safety and security of the hotel overnight. Responsibilities: • Ensure smooth check-in and check-out procedures, • Handle guest concerns, complaints, and emergency situations professionally, • Complete night audit procedures and daily reporting accurately, • Monitor room inventory, reservations, and guest requests, • Ensure compliance with hotel policies, procedures, and brand standards, • Coordinate with housekeeping, engineering, and security teams as needed, • Conduct overnight property walks and ensure guest safety, • Prepare operational reports for senior management Qualifications • Minimum 2 years of hotel front office supervisory or management experience, • Prior overnight or night audit experience preferred, • Strong leadership and problem-solving skills, • Excellent communication and guest service abilities, • Knowledge of hotel PMS systems preferred, • Ability to work overnight shifts, weekends, and holidays, • Professional appearance and demeanor, • Strong organizational and multitasking skills